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Local Reviews
for Lorena, TX

Rated 5.0 out of 5 stars based on 3 customer reviews

Map of Lorena, TX

Excellent service




Very professional and knowledgeable


Map of Lorena, TX

Great service!




Mike is very professional!


Map of Lorena, TX

Great service!




Mike was on time, informative, and very thorough! Thank you!


Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrive on site for the freezer has frost buildup. Found the frost buildup is on the right side of the freezer. Found the slides on the unit will not close properly. Also the unit will need a new gasket for the freezer door due to the corners are warped. unit needs both brackets slides. Customer advised he will be out for the week of Thanksgiving. All water connections were dry at the time of service.; ordrng 1 W10884297 (gasket-fip) and 1 W11129400 (bracket RIGHT) and 1 W11129907 (bracket LEFT)

Near Gleneagles, Lorena, TX 76655
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF560SEYM02 Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. Removed evaporator cover and found ice build up near evaporator fan causing no air flow to RC section. Removed all ice from evaporator. Tested unit. Found evaporator now running and giving air flow to RC section. Reassembled. No other issues found. All water connections were dry at time of service.

Near Wildwood Trail, Lorena, TX 76655
Arthur B.

Arthur B.

WRF560SEYM02 (French Door Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. Removed evaporator cover and found ice build up near evaporator fan causing no air flow to RC section. Removed all ice from evaporator. Tested unit. Found evaporator now running and giving air flow to RC section. Reassembled. No other issues found. All water connections were dry at time of service.

Near Wildwood Trail, Lorena, TX 76655
Steve C.

Steve C.

Arrived on site for the unit is icing up in the freezer and freezer door is hard to open. Found the unit has the older style drain tube and the slides bearings are defective. Replaced both slides and drain tube kit. Tested the unit and unit works properly. All water connections were dry at the time of service.

Near Thiele Rd, Lorena, TX 76655
Dona W.

Dona W.

Arrived on site for no ice production, found bf in test 120 showing IM bin full when unit has no ice inside of bucket. Replaced icemaker and verified unit filled and started production. All water connections dry, did not pull unit out of wall.

Near Rancho Lorena Dr, Lorena, TX 76655
Dona W.

Dona W.

Arrived on site to replace door glass pack due to condensation. Found old door and new door packs are cut with ventilation on all four corners. Glass pack is designed this way. Sr#7722703370. All operations check correct. Condensation goes away after air flow reaches inside when door is closed. Temperatures check good. Customer has another unit hat is creating condensation when door is open as well.

Near Chapel Rd, Lorena, TX 76655
Arthur B.

Arthur B.

KDFE204EBL4 (Dishwasher) - Arrived onsite to install new upper tracks and latch from prior tech’s diagnosis. Uninstalled unit and removed upper tracks. Installed new upper tracks and latch. Reinstalled. Verified tub is square. Tested unit. Unit fills,washes,drains and heats with no issues nor leaks. All water connections were dry at time of service.

Near Hambleton Dr, Lorena, TX 76655
Arthur B.

Arthur B.

KURR304ESS00 (Wine Cooler) - Arrived onsite for customer complaint of wine cooler getting condensation between glass assembly. Confirmed condensation. Ordering new glass pack assembly. R/S for 7/12. No other issues found.

Near Chapel Rd, Lorena, TX 76655
Arthur B.

Arthur B.

KUIC18NNZS0 (Ice Machine) - Arrived onsite to install sealed system components to ice machine from prior tech’s diagnosis. Removed cabinet and removed compressor and evaporator. Installed new replacements using braising methods. Vacuumed unit down to -25PSI. Charged system with 5.25oz of R134a refrigerant. Reassembled. Tested unit. Found good ice slab forming. No other issues found. All water connections were dry at time of service.

Near Bullhide Trail, Lorena, TX 76655
Mike G.

Mike G.

WTW8500DC4, Arrived on site for unit not cleaning, checked unit in test cycle and unit ran all test with no issues Recalibrated unit and ran unit with load of towels and unit filled washed and drained and rinsed and is spining and lid is locking and unlocking checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time......

Near Pilgrim Ln, Lorena, TX 76655
Mike G.

Mike G.

WTW8500DC4, Arrived on site for unit not cleaning, checked unit in test cycle and unit ran all test with no issues Recalibrated unit and ran unit with load of towels and unit filled washed and drained and rinsed and is spining and lid is locking and unlocking checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time......

Near Pilgrim Ln, Lorena, TX 76655
Mike G.

Mike G.

WDT720PADM0, Arrived on site for unit not draining checked unit and found that the drain pump is not turning on replaced drain pump and retested unit and found that the unit is not draining checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Estes Rd, Lorena, TX 76655
Mike G.

Mike G.

WDT720PADM0, Arrived on site for unit not draining checked unit and found that the drain pump is not turning on replaced drain pump and retested unit and found that the unit is not draining checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Estes Rd, Lorena, TX 76655
Mike G.

Mike G.

WRF736SDAM11, Arrived on site for unit not making ice checked unit and found that icemaker motor has stoped working unit icemaker will need to be replaced, replaced icemaker and checked unit and icemaker is now working and is calling for water checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....

Near FM 2643, Lorena, TX 76655
Mike G.

Mike G.

WRF736SDAM11, Arrived on site for unit not making ice checked unit and found that icemaker motor has stoped working unit icemaker will need to be replaced, replaced icemaker and checked unit and icemaker is now working and is calling for water checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....

Near FM 2643, Lorena, TX 76655
Mike G.

Mike G.

KRFF507EWH01, Arrived on site for unit has a dent on freezer door checked unit and found that the dent is no freezer door replaced door and name plate checked unit and umit checked fine at this time.... checked unit for water leaks and no leaks found at time of srv....

Near Chapel Rd, Lorena, TX 76655
Mike G.

Mike G.

KRFF507EWH01, Arrived on site for unit has a dent on freezer door checked unit and found that the dent is no freezer door replaced door and name plate checked unit and umit checked fine at this time.... checked unit for water leaks and no leaks found at time of srv....

Near Chapel Rd, Lorena, TX 76655
Dona W.

Dona W.

Arrived on site for leakage from dishwasher, ran unit through cycle to check for point of leakage. Found dishwasher is not leaking. Found signs of oversudsing underneath on metal junction box. Found supply hose from house with signs of old water drips. Valve is not leaking Checked drain hose found no signs of puncture no leakage. Sump assembly is dry no signs of leakage from sump assembly. Drain pump is dry no leaks from drain pump. Checked drain hose to house drain found it tight no leaks. Door seal checks good, no leakage from door. Found left sink under counter with signs of leakage, wood under sink has been damaged previously bucket is underneath left hand side sink under counter. Back wall under counter has had water damage previously. There is a copper supply hose under sink not sure of where water is being supplied to but has extensive corrosion on it. Took pictures of flooring, under counter, under dishwasher, and took video while unit running. Customer will need a new supply

Near Old Lorena Rd, Lorena, TX 76655
Dona W.

Dona W.

Arrived on site for noise on start up, found plastic slide on front of dryer drum loose, reseated in slot. Verified temperatures and no noise. Dryer vent clean. All ops check correct.

Near Southwinds Dr, Lorena, TX 76655
Dona W.

Dona W.

Arrived on site for banging noise on spin cycle. Found basket is not loose. Found no saved errors. Customer states only makes noise on heavy loads. Loaded unit to half full of jackets and towels. Ran through cycle no abnormal noises on agitate or spin cycle did not bang on sides. Suspension checked good. Instructed customer on reducing size of loads when heavier material. Recalibrated all water connections dry.

Near Estes Rd, Lorena, TX 76655
Mike G.

Mike G.

MEDB755DW2, Arrived on site to install new overlay checked unit after repair and found that the all LED. Lights are now working checked and checked out all lent found from unit and unit checked fine at this time....

Near Sinclair Drive, Lorena, TX 76655
Mike G.

Mike G.

MEDB755DW2, Arrived on site to install new overlay checked unit after repair and found that the all LED. Lights are now working checked and checked out all lent found from unit and unit checked fine at this time....

Near Sinclair Drive, Lorena, TX 76655