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Local Reviews
for Lorena, TX

Rated 4.7 out of 5 stars based on 7 customer reviews

Map of Lorena, TX

Great service!!




Al was great!! Very professional and informative!! He taught me new ways to improve the efficiency and effectiveness of my washing machine!


Map of Lorena, TX

Great, professional service





Map of Lorena, TX

Fast friendly and very good at his job





Map of Lorena, TX

Delores




Good service, good text notification, terrible response in time to get service date.


Map of Lorena, TX

Excellent service




Very professional and knowledgeable


Map of Lorena, TX

Great service!




Mike is very professional!


Map of Lorena, TX

Great service!




Mike was on time, informative, and very thorough! Thank you!


Al R.

Al R.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived to install previously ordered parts. After installing all parts the inner door was still leaking. Office to order inner door assembly. CBAB. RET3/12/19; ordrng 1 W10860142 (INNER DOOR ASSEMBLY )

Near Pilgrim Ln, Lorena, TX 76655
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUID508ESS1 "Arrived onsite for customer complaint of ice machine not producing ice. Tested unit and found water valve not turning on. Checked voltage to valve and got 0V. Found control and valve faulty. Removed and replaced control and water inlet valve. Reassembled and tested. Found good ice slab forming. No other issues found. All water connections were dry at time of service."

Near Chapel Rd, Lorena, TX 76655
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived to inspect dishwasher leak. Removed and replaced the door gasket and leveled the unit. Tested unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE.

Near Pilgrim Ln, Lorena, TX 76655
Al R.

Al R.

WASHER ELECTROLUX EFLS627UTT Arrived to inspect unit with socks stuck inside. I spoke with the customer who is simply disappointed with the Engineering of the product. She does not like the fact that that unit has a gap between the Bellow in the door and small items tend to get lodged into the Bellow. Unit washes and drains clothes as designed. There were no issues on this date.Customer was instructed on loading practices and soap usage.JOB COMPLETE

Near Chapel Rd, Lorena, TX 76655
Al R.

Al R.

WASHER MAYTAG MVWB865GW0 Arrived to inspect washer not filling up properly. Confirmed the complaint and removed and replaced housing. Reassembled the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE.

Near Rosenthal Pkwy, Lorena, TX 76655
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for customer complaint of dishwasher leaking. Customer advised he has extended warranty with Home Depot. Advised he will have to call Home Depot to have dispatch sent over. No further work performed.

Near Pilgrim Ln, Lorena, TX 76655
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for customer complaint of dishwasher leaking. Customer advised he has extended warranty with Home Depot. Advised he will have to call Home Depot to have dispatch sent over. No further work performed.

Near Pilgrim Ln, Lorena, TX 76655
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for customer complaint of dishwasher leaking. Customer advised he has extended warranty with Home Depot. Advised he will have to call Home Depot to have dispatch sent over. No further work performed.

Near Pilgrim Ln, Lorena, TX 76655
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for customer complaint of dishwasher leaking. Customer advised he has extended warranty with Home Depot. Advised he will have to call Home Depot to have dispatch sent over. No further work performed.

Near Pilgrim Ln, Lorena, TX 76655
Steve C.

Steve C.

DRYER MAYTAG MEDC215EW1 Arrived on site for the unit is taking too long to dry the clothes. Tested the unit and found the timer motor is extremely hot. Replace the timer and tested the unit. Unit is working properly and advise customer to clean air vents every six months.

Near Southwinds Dr, Lorena, TX 76655
Al R.

Al R.

WASHER MAYTAG MVWC565FW1 "Arrived to inspect unit not spinning out the water. Disassembled and found a broken belt, replaced the belt, reassembled and unit worked as designed. No water leaks observed at the time of service.JOB COMPLETE"

Near Southwinds Dr, Lorena, TX 76655
Steve C.

Steve C.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site for the unit is making noise when spinning. Tested the unit and found no Error codes. Called Whirlpool Sr#7724031176 Kathy And advise that there is no known issues. Unit is working properly and all water connections were dry at the time of service.

Near Old Lorena Rd, Lorena, TX 76655
Steve C.

Steve C.

WASHER MAYTAG MVWB835DW3 Arrived on site for the unit is making a screeching noise when agitated. Tested the unit and found every time the agitator moves it makes a screeching noise. Remove the wash plate and found the molding points of the tub is hitting the bottom of the agitator plate. Remove the excess molding from the inner tub and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Haggerman Dr, Lorena, TX 76655
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDTE334GBS0 "Arrived onsite for customer complaint of dishwasher control not functioning. When arrived,found control lock on. Removed control lock and ran diagnostics. Found no error codes. Tested unit. Unit fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Spring Valley Rd, Lorena, TX 76655
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW3 Arrived onsite for customer complaint of top load washer making clicking noises when agitating. Tested unit and confirmed noise. Tilted unit up and found rotor hold loose. Applied blue loctite and tighten bolt. Reassembled and ran test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Jackal Drive, Lorena, TX 76655
Steve C.

Steve C.

WASHER MAYTAG NTW4516FW2 Arrived on site for the unit is making a humming noise. Tested the unit and found the drain pump is making the noise. Removed the drain pump and it’s defective due to sand. Replaced the pump and calibrated the unit. Unit works properly and unit is not connected to water connections.

Near Hatch Rd, Lorena, TX 76655
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW3 Arrived onsite for customer complaint of top load washer taking too long to complete cycles. Found F8E1 (Long Fill). Tested valve and found cold water valve not opening. Removed and replaced water valve. Reassembled. Ran test 052. Unit completes successfully. Manually tested water valves. Both open and close and intended. No other issues found. All water connections were dry at time of service.

Near Southern View, Lorena, TX 76655
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived onsite for customer complaint of dishwasher not drying dishes. Ran diagnostics and found error code 7-1 (Heater Error). Clear error codes and tested unit. Poured water on heating element to test. Found element sizzling water off. Advised customer to run hot water at sink to allow dishwasher to start with hot water. After 3x of cold water entering, control cut heater circuit off to prevent a short. No other issues found. All water connections were dry at time of service."

Near Mockingbird Ln, Lorena, TX 76655
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW4950HW1 Arrived onsite for customer complaint of top load washer lid latch broken and won’t start. Confirmed issue. Removed and replaced lid latch assembly and reassembled. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near Bluebonnet Ln, Lorena, TX 76655
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW8500DC2 "Arrived onsite for customer complaint of top,load washer not filling. Ran diagnostics and found error code F8E1 (Long Fill). Tested valve manually and found cold water valve will not open to allow water to enter. Found water valve assembly faulty. Removed and replaced valve assembly. Reassembled and ran test 052. Unit completed successfully. Both hot and cold water valves open and close as intended. No other issues found. All water connections were dry at time of service."

Near S Old Temple Rd, Lorena, TX 76655
Arthur B.

Arthur B.

WASHER MAYTAG MVWC300VW1 "Arrived onsite for customer complaint of no complaint led water entering top load washer. Tested unit and found cold water solenoid not opening. Removed and replaced faulty water inlet valve and installed new replacement. Connected water supply hoses. Tested unit. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service."

Near Cambridge, Lorena, TX 76655
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrived on site to replace the freezer bracket rails and freezer gasket due to frost build up. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Gleneagles, Lorena, TX 76655
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrive on site for the freezer has frost buildup. Found the frost buildup is on the right side of the freezer. Found the slides on the unit will not close properly. Also the unit will need a new gasket for the freezer door due to the corners are warped. unit needs both brackets slides. Customer advised he will be out for the week of Thanksgiving. All water connections were dry at the time of service.; ordrng 1 W10884297 (gasket-fip) and 1 W11129400 (bracket RIGHT) and 1 W11129907 (bracket LEFT)

Near Gleneagles, Lorena, TX 76655
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF560SEYM02 Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. Removed evaporator cover and found ice build up near evaporator fan causing no air flow to RC section. Removed all ice from evaporator. Tested unit. Found evaporator now running and giving air flow to RC section. Reassembled. No other issues found. All water connections were dry at time of service.

Near Wildwood Trail, Lorena, TX 76655
Arthur B.

Arthur B.

WRF560SEYM02 (French Door Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. Removed evaporator cover and found ice build up near evaporator fan causing no air flow to RC section. Removed all ice from evaporator. Tested unit. Found evaporator now running and giving air flow to RC section. Reassembled. No other issues found. All water connections were dry at time of service.

Near Wildwood Trail, Lorena, TX 76655
Steve C.

Steve C.

Arrived on site for the unit is icing up in the freezer and freezer door is hard to open. Found the unit has the older style drain tube and the slides bearings are defective. Replaced both slides and drain tube kit. Tested the unit and unit works properly. All water connections were dry at the time of service.

Near Thiele Rd, Lorena, TX 76655
Dona W.

Dona W.

Arrived on site for no ice production, found bf in test 120 showing IM bin full when unit has no ice inside of bucket. Replaced icemaker and verified unit filled and started production. All water connections dry, did not pull unit out of wall.

Near Rancho Lorena Dr, Lorena, TX 76655
Dona W.

Dona W.

Arrived on site to replace door glass pack due to condensation. Found old door and new door packs are cut with ventilation on all four corners. Glass pack is designed this way. Sr#7722703370. All operations check correct. Condensation goes away after air flow reaches inside when door is closed. Temperatures check good. Customer has another unit hat is creating condensation when door is open as well.

Near Chapel Rd, Lorena, TX 76655
Arthur B.

Arthur B.

KDFE204EBL4 (Dishwasher) - Arrived onsite to install new upper tracks and latch from prior tech’s diagnosis. Uninstalled unit and removed upper tracks. Installed new upper tracks and latch. Reinstalled. Verified tub is square. Tested unit. Unit fills,washes,drains and heats with no issues nor leaks. All water connections were dry at time of service.

Near Hambleton Dr, Lorena, TX 76655
Arthur B.

Arthur B.

KURR304ESS00 (Wine Cooler) - Arrived onsite for customer complaint of wine cooler getting condensation between glass assembly. Confirmed condensation. Ordering new glass pack assembly. R/S for 7/12. No other issues found.

Near Chapel Rd, Lorena, TX 76655
Arthur B.

Arthur B.

KUIC18NNZS0 (Ice Machine) - Arrived onsite to install sealed system components to ice machine from prior tech’s diagnosis. Removed cabinet and removed compressor and evaporator. Installed new replacements using braising methods. Vacuumed unit down to -25PSI. Charged system with 5.25oz of R134a refrigerant. Reassembled. Tested unit. Found good ice slab forming. No other issues found. All water connections were dry at time of service.

Near Bullhide Trail, Lorena, TX 76655
Mike G.

Mike G.

WTW8500DC4, Arrived on site for unit not cleaning, checked unit in test cycle and unit ran all test with no issues Recalibrated unit and ran unit with load of towels and unit filled washed and drained and rinsed and is spining and lid is locking and unlocking checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time......

Near Pilgrim Ln, Lorena, TX 76655
Mike G.

Mike G.

WTW8500DC4, Arrived on site for unit not cleaning, checked unit in test cycle and unit ran all test with no issues Recalibrated unit and ran unit with load of towels and unit filled washed and drained and rinsed and is spining and lid is locking and unlocking checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time......

Near Pilgrim Ln, Lorena, TX 76655
Mike G.

Mike G.

WDT720PADM0, Arrived on site for unit not draining checked unit and found that the drain pump is not turning on replaced drain pump and retested unit and found that the unit is not draining checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Estes Rd, Lorena, TX 76655
Mike G.

Mike G.

WDT720PADM0, Arrived on site for unit not draining checked unit and found that the drain pump is not turning on replaced drain pump and retested unit and found that the unit is not draining checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Estes Rd, Lorena, TX 76655