Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.

How can we help? Do you need appliance repair?

Local Reviews
for Lorena, TX

Appliance Express Rated 4.7 out of 5 stars based on 9 customer reviews

Map of Lorena, TX

The service man was amazing




Review of Appliance Express


Map of Lorena, TX

Good service




Review of Appliance Express

Did a great job


Map of Lorena, TX

Great service!!




Review of Appliance Express

Al was great!! Very professional and informative!! He taught me new ways to improve the efficiency and effectiveness of my washing machine!


Map of Lorena, TX

Great, professional service




Review of Appliance Express


Map of Lorena, TX

Fast friendly and very good at his job




Review of Appliance Express


Map of Lorena, TX

Delores




Review of Appliance Express

Good service, good text notification, terrible response in time to get service date.


Map of Lorena, TX

Excellent service




Review of Appliance Express

Very professional and knowledgeable


Map of Lorena, TX

Great service!




Review of Appliance Express

Mike is very professional!


Map of Lorena, TX

Great service!




Review of Appliance Express

Mike was on time, informative, and very thorough! Thank you!


Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived to inspect door leveling issues. Confirmed the complaint and adjusted the right door.Customer satisfied.JOB COMPLETE.

Near Wildwood Trail, Lorena, TX 76655
Al R.

Al R.

WASHER MAYTAG MVWB765FW3 Arrived to long fill error code. Confirmed the complaint and removed and replaced the valve.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE

Near Cindy Ann St, Lorena, TX 76655
Al R.

Al R.

WASHER MAYTAG MVWB835DC4 Arrived to inspect washer not draining. Confirmed the complaint and removed and replaced the drain pump and control.Reassembled and tested the unit and unit tested as designed.JOB COMPLETE

Near N Houston St, Lorena, TX 76655
Al R.

Al R.

WASHER MAYTAG MVWX655DW1 Arrived to inspect washer cleaning performance.Service tested the unit.Removed and replaced the hub.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.

Near Ritchie Rd, Lorena, TX 76655
Arthur B.

Arthur B.

MICROWAVE KITCHENAID KOCE500EBS07 Arrived onsite for customer complaint of built microwave/oven combo unit arching and throwing code F1E5 (Inverter Error). Uninstalled unit from cabinet and removed top cover. Found ground screw missing on inverter. Removed and replaced inverter. Was able to locate screw in my personal stock. Installed screw and reassembled. Tested unit. Unit now heats as intended. No other issues found.

Near Long Branch Dr, Lorena, TX 76655
Arthur B.

Arthur B.

REFRIGERATOR JENN-AIR JFC2089BEP01 Arrived onsite for customer complaint of French door refrigerator not making ice and all 3 door have damage. Found icemaker stuck mid harvest. Removed an replaced icemaker assembly. Reassembled. Icemaker called for water immediately. Confirmed all door have damages. Advised doors will take 6-8 weeks for turn around. Customer will call retailer to see if he can unit exchanged. He will call office. All water connections were dry at time of service ; ordrng 1 12977864SQ (dor-fip ss RF) and 1 13107855SQ (dor-fip ss RH) and 1 13107881SQ (dor-fip ss LH) and 1 W10114211 (nameplate)

Near Country Spring Rd, Lorena, TX 76655
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW85HEFC1 Arrived onsite for customer complaint of front load washer getting error code F3E1 and F5E2 error. Tested unit and found unit would error out immediately. Removed and replaced control board. Reassembled and manual tested unit. Unit completed successfully. All water connections were dry at time of service.

Near Casa Del Rancho Rd, Lorena, TX 76655
Arthur B.

Arthur B.

WASHER MAYTAG MVWB765FW0 Arrived onsite for customer complaint of top load washer getting LF error code and not filling. Confirmed error via diagnostics. Found water valve solenoids not opening. Removed and replaced water inlet valve housing assembly. Reassembled. Tested unit. Unit now fills as intended. No other issues found. All water connections were dry at time of service.

Near Thompson Cir, Lorena, TX 76655
Steve C.

Steve C.

DRYER WHIRLPOOL WED85HEFC2 Arrived on site for the unit will randomly turn off and will show PF error. Tested the unit and found the unit power cord will not go in all the way to the wall plug. Advise the customer to call a electrician to change out the wall plug. The unit is working properly and advise customer to clean air vents every six months.

Near Casa Del Rancho Rd, Lorena, TX 76655
Al R.

Al R.

RANGE KITCHENAID KSDB900ESS0 Arrived to inspect range making clinking noise. Powered the oven on to 400 degrees and noise began from the convection fan. I removed and replaced it and reassembled the unit. Range now operates as designed.

Near Rosenthal Pkwy, Lorena, TX 76655
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived to install previously ordered parts. After installing all parts the inner door was still leaking. Office to order inner door assembly. CBAB. RET3/12/19; ordrng 1 W10860142 (INNER DOOR ASSEMBLY )

Near Pilgrim Ln, Lorena, TX 76655
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUID508ESS1 "Arrived onsite for customer complaint of ice machine not producing ice. Tested unit and found water valve not turning on. Checked voltage to valve and got 0V. Found control and valve faulty. Removed and replaced control and water inlet valve. Reassembled and tested. Found good ice slab forming. No other issues found. All water connections were dry at time of service."

Near Chapel Rd, Lorena, TX 76655
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived to inspect dishwasher leak. Removed and replaced the door gasket and leveled the unit. Tested unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE.

Near Pilgrim Ln, Lorena, TX 76655
Al R.

Al R.

WASHER ELECTROLUX EFLS627UTT Arrived to inspect unit with socks stuck inside. I spoke with the customer who is simply disappointed with the Engineering of the product. She does not like the fact that that unit has a gap between the Bellow in the door and small items tend to get lodged into the Bellow. Unit washes and drains clothes as designed. There were no issues on this date.Customer was instructed on loading practices and soap usage.JOB COMPLETE

Near Chapel Rd, Lorena, TX 76655
Al R.

Al R.

WASHER MAYTAG MVWB865GW0 Arrived to inspect washer not filling up properly. Confirmed the complaint and removed and replaced housing. Reassembled the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE.

Near Rosenthal Pkwy, Lorena, TX 76655
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for customer complaint of dishwasher leaking. Customer advised he has extended warranty with Home Depot. Advised he will have to call Home Depot to have dispatch sent over. No further work performed.

Near Pilgrim Ln, Lorena, TX 76655
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for customer complaint of dishwasher leaking. Customer advised he has extended warranty with Home Depot. Advised he will have to call Home Depot to have dispatch sent over. No further work performed.

Near Pilgrim Ln, Lorena, TX 76655
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for customer complaint of dishwasher leaking. Customer advised he has extended warranty with Home Depot. Advised he will have to call Home Depot to have dispatch sent over. No further work performed.

Near Pilgrim Ln, Lorena, TX 76655
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for customer complaint of dishwasher leaking. Customer advised he has extended warranty with Home Depot. Advised he will have to call Home Depot to have dispatch sent over. No further work performed.

Near Pilgrim Ln, Lorena, TX 76655
Steve C.

Steve C.

DRYER MAYTAG MEDC215EW1 Arrived on site for the unit is taking too long to dry the clothes. Tested the unit and found the timer motor is extremely hot. Replace the timer and tested the unit. Unit is working properly and advise customer to clean air vents every six months.

Near Southwinds Dr, Lorena, TX 76655
Al R.

Al R.

WASHER MAYTAG MVWC565FW1 "Arrived to inspect unit not spinning out the water. Disassembled and found a broken belt, replaced the belt, reassembled and unit worked as designed. No water leaks observed at the time of service.JOB COMPLETE"

Near Southwinds Dr, Lorena, TX 76655
Steve C.

Steve C.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site for the unit is making noise when spinning. Tested the unit and found no Error codes. Called Whirlpool Sr#7724031176 Kathy And advise that there is no known issues. Unit is working properly and all water connections were dry at the time of service.

Near Old Lorena Rd, Lorena, TX 76655
Steve C.

Steve C.

WASHER MAYTAG MVWB835DW3 Arrived on site for the unit is making a screeching noise when agitated. Tested the unit and found every time the agitator moves it makes a screeching noise. Remove the wash plate and found the molding points of the tub is hitting the bottom of the agitator plate. Remove the excess molding from the inner tub and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Haggerman Dr, Lorena, TX 76655
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDTE334GBS0 "Arrived onsite for customer complaint of dishwasher control not functioning. When arrived,found control lock on. Removed control lock and ran diagnostics. Found no error codes. Tested unit. Unit fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Spring Valley Rd, Lorena, TX 76655
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW3 Arrived onsite for customer complaint of top load washer making clicking noises when agitating. Tested unit and confirmed noise. Tilted unit up and found rotor hold loose. Applied blue loctite and tighten bolt. Reassembled and ran test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Jackal Drive, Lorena, TX 76655
Steve C.

Steve C.

WASHER MAYTAG NTW4516FW2 Arrived on site for the unit is making a humming noise. Tested the unit and found the drain pump is making the noise. Removed the drain pump and it’s defective due to sand. Replaced the pump and calibrated the unit. Unit works properly and unit is not connected to water connections.

Near Hatch Rd, Lorena, TX 76655
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW3 Arrived onsite for customer complaint of top load washer taking too long to complete cycles. Found F8E1 (Long Fill). Tested valve and found cold water valve not opening. Removed and replaced water valve. Reassembled. Ran test 052. Unit completes successfully. Manually tested water valves. Both open and close and intended. No other issues found. All water connections were dry at time of service.

Near Southern View, Lorena, TX 76655
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived onsite for customer complaint of dishwasher not drying dishes. Ran diagnostics and found error code 7-1 (Heater Error). Clear error codes and tested unit. Poured water on heating element to test. Found element sizzling water off. Advised customer to run hot water at sink to allow dishwasher to start with hot water. After 3x of cold water entering, control cut heater circuit off to prevent a short. No other issues found. All water connections were dry at time of service."

Near Mockingbird Ln, Lorena, TX 76655
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW4950HW1 Arrived onsite for customer complaint of top load washer lid latch broken and won’t start. Confirmed issue. Removed and replaced lid latch assembly and reassembled. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near Bluebonnet Ln, Lorena, TX 76655
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW8500DC2 "Arrived onsite for customer complaint of top,load washer not filling. Ran diagnostics and found error code F8E1 (Long Fill). Tested valve manually and found cold water valve will not open to allow water to enter. Found water valve assembly faulty. Removed and replaced valve assembly. Reassembled and ran test 052. Unit completed successfully. Both hot and cold water valves open and close as intended. No other issues found. All water connections were dry at time of service."

Near S Old Temple Rd, Lorena, TX 76655
Arthur B.

Arthur B.

WASHER MAYTAG MVWC300VW1 "Arrived onsite for customer complaint of no complaint led water entering top load washer. Tested unit and found cold water solenoid not opening. Removed and replaced faulty water inlet valve and installed new replacement. Connected water supply hoses. Tested unit. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service."

Near Cambridge, Lorena, TX 76655
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrived on site to replace the freezer bracket rails and freezer gasket due to frost build up. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Gleneagles, Lorena, TX 76655
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrive on site for the freezer has frost buildup. Found the frost buildup is on the right side of the freezer. Found the slides on the unit will not close properly. Also the unit will need a new gasket for the freezer door due to the corners are warped. unit needs both brackets slides. Customer advised he will be out for the week of Thanksgiving. All water connections were dry at the time of service.; ordrng 1 W10884297 (gasket-fip) and 1 W11129400 (bracket RIGHT) and 1 W11129907 (bracket LEFT)

Near Gleneagles, Lorena, TX 76655
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF560SEYM02 Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. Removed evaporator cover and found ice build up near evaporator fan causing no air flow to RC section. Removed all ice from evaporator. Tested unit. Found evaporator now running and giving air flow to RC section. Reassembled. No other issues found. All water connections were dry at time of service.

Near Wildwood Trail, Lorena, TX 76655
Arthur B.

Arthur B.

WRF560SEYM02 (French Door Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. Removed evaporator cover and found ice build up near evaporator fan causing no air flow to RC section. Removed all ice from evaporator. Tested unit. Found evaporator now running and giving air flow to RC section. Reassembled. No other issues found. All water connections were dry at time of service.

Near Wildwood Trail, Lorena, TX 76655