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for Lockhart, TX
Raul - Lockhart, TX
Cathy - Lockhart, TX
Donna - Lockhart, TX
Very pleased with service for our refrigerator. We will use this company again for sure.
Right on time! Knocked it out.
Andy - Lockhart, TX
Showed up when he said. Then diagnosed the problem with ease. Was in and out, and the freezer works perfectly.
Maria E - Lockhart, TX
professional, completed repair in a timely manner
Lynn - Lockhart, TX
will use your company again for any repairs needed.
Friendly polite efficent.
Bill - Lockhart, TX
"Nice Service Tech"
Donna - Lockhart, TX
Just needed to replace filter & I didn't know it. No ice was coming out or water so tech put a new filter that I had in. Now I have water coming out but still no ice. Maybe he forgot to re-connect something ? Hate to ask him to come back out during the holidays.
Great service awesome service person!
John - Lockhart, TX
The tech was one of the best that i have seen. I am a estimator for a electric business that does 10+ million a year in sales and i would love to have a crew like him. I do not know what you pay this man but i would have him above the pay scale for tech's just so i would keep him at my shop. Thanks for what he did and i will let everyone i can know about y'all.
Fast, friendly, courteous!
Michelle - Lockhart, TX
Roberto - Lockhart, TX
Leonardo has great customer service! Thanks Leo For Fixing Our Stove.
Diego kept me informed throughout the service call.
Larry - Lockhart, TX
Whirlpool service call
Ann - Lockhart, TX
The serviceman was so nice and did a good job finding the problem and giving me an estimate of the repairs. I decided to go with a new unit rather than pour money into an old machine. I was totally satisfied and will call this service again if needed.
On time, friendly and efficient.
Sharon - Lockhart, TX
Mrs. Leslie Banks
Mrs Leslie Banks - Lockhart, TX
Excellent service. Courteous repair guy. Helpful info about using my washer, cleaning washer. Calling into get appointment took over an hour on hold. A real bummer.
WASHER AMANA NTW4516FW3 "Arrived on site to inspect washer for not starting, upon inspection found the latch working but customer stated it has a intermittent problem that is not fixed by reset. Will need to replaced latch. Office to reschedule ; ordrng 1 W11307244 (LATCH)"
DRYER WHIRLPOOL WED9400SW0 "Arrived on site to. Inspect dryer for a screeching sound, upon inspection found the dryer had begun to scratch on pulley and wheel, replaced both pulley and wheel, no issues or sounds found. Complete"
WASHER AMANA NTW4516FW3 Arrived onsite for the washer not working. Customer stated that when they plug it in they heard a pop and the washer stop working. Replaced control board and before I plug it in. I inspected the washer for a short to Ground. I found that the drain pump was imploded which was causing the control board to go bad. Will need to replace the drain pump. Than run a calibration. Ordering drain pump and office to schedule. ; ordrng 1 W10919003 (Drain pump)
WASHER WHIRLPOOL WTW4855HW1 Arrived onsite for the washer making a noise during the spin cycle. Ran diagnostics and found that there was something inside the tub banging around. Removed spin basket and found a quarter inside the tub causing the issue. Removed debris and washer tested properly and noise is gone. Complete
DISHWASHER JENN-AIR GU2400XTPB1 Arrived on site to test unit for unit leaking. Test unit and found board not turning fill valve off when float is full. Water over filling will need to replace control board fill valve and float assembly. Office to reschedule. ; ordrng 1 8564544 (Control board) and 1 WPW10175383 (Float assembly)
WASHER WHIRLPOOL MVWB835DC4 Arrived onsite for the washer not filling with water. Ran diagnostics and found that the water valve tested bad.Replaced the valve and the washer tested good. And no leaks. Complete
OVEN WHIRLPOOL WOD51EC0HS02 Arrived on site to test unit for upper oven not getting to temp. Test unit and found bad sensor. Replaced sensor test unit and unit test good. Advised customer to connect unit to Wi-Fi to get updates also found ui not responding some times so advised customer updates can fix bugs on ui. Job complete.
REFRIGERATOR WHIRLPOOL KRSC503ESS01 Arrived onsite for the refrigerator ice maker not working. Ran diagnostics and found out that the ice maker failed the harvest test. Replaced ice maker and it failed the harvest test. New ice maker was defective. Will need to order ice maker and office to schedule. ; ordrng 1 W10873791 (Ice maker) and 1 W10918003 (Rocker switch)
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to inspect dishwasher for a loose handle. Upon inspection found the handle loose, tightened handle and found no issues. Complete"
RANGE WHIRLPOOL GW395LEPB05 "Arrived on site to inspect oven for not heating correctly, upon inspection found the sensor working correctly, will need control to fix intermittent heating issues. Error code for overtemps. Office to reschedule ; ordrng 1 9760013 (CONTROL )"
WASHER AMANA NTW4516FW3 "Arrived on site to inspect washer for not operating correctly, upon inspection found the main control malfunctioning, replaced control and all functions returned. Complete"
REFRIGERATOR GE GTH22SHSARSS "Arrived on site to inspect fridge for not cooling, upon inspection found the control board not sending voltage to com,pressor, replaced control and relay. All functions returned and compressor started. Complete"
DISHWASHER MAYTAG MDB9959SKZ0 "Arrived on site to inspect dishwasher for not draining. Upon inspection found the dishwasher drained but the error code was present, replaced pump and checked for leaks. Complete"
REFRIGERATOR WHIRLPOOL WRV986FDEM01
DISHWASHER MAYTAG MDB9959SKZ0 "Arrived on site to inspect dishwasher for f9 error code, upon inspection and per last tech replaced control and tested. All functions including drain worked. Complete"
REFRIGERATOR WHIRLPOOL WRT108FZDB02 Arrived onsite for the refrigerator not cooling. During testing found that the compressor is no good. Its running but not working properly. There is no frost pattern on evaporator. Will need a sealed system repair. Seal system tech needed for repair and 2hrs needed for repair. Ordering parts and office to schedule ; ordrng 1 W11092625 (Compressor) and 1 W10843121 (Uv drier) and 1 W10857676 (Harness) and 1 Accessvalve (Access valve)
DISHWASHER MAYTAG MDB9959SKZ0 "Arrived onsite for the dishwasher not draining properly. During testing found that error code F9E1 product not draining. Ran diagnostics and found no issues , but customer states that this error code pops up in the middle of the cycle. Will need to replace drain pump and control. All other functions are working properly. Ordering parts and office to schedule ; ordrng 1 W11497943 (Drain pump)"
DRYER WHIRLPOOL WED4815EW1 "Arrived on site to inspect washer for not starting, upon inspection found the wires had fused together causing short. Changed power cord and tested, no sparks or issues. Complete"
REFRIGERATOR WHIRLPOOL WRT318FZDB01 Arrived onsite for the refrigerator not cooling properly. During testing found that there is a solid block of ice forming on right hand side on the capillary tube. Will need a sealed system repair.
RANGE WHIRLPOOL WFE515S0ES0 "Arrived on site to replace right front switch from previous diagnosis. Was not able to replicate customers initial complaint of stay red hot for extended periods of time while in medium or lower settings. Replaced right front switch, tested unit, unit works good. Job complete."
WASHER MAYTAG MVWC425BW1 "Arrived on job for complaints of leaks. Ran diagnostics and found error code for basket and motor not reaching full speed. Lid latch locks and would not unlock properly. Found the seal on gearcase cause of leaks. Ordered gearcase, washplate, motor, latch, pulley and actuator. Will need authorization to complete.; ordrng 1 W10404050 (lid lock) and 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W11454372 (GEARCASE ) and 1 W11481722 (ACTUATOR) and 1 WPW10553968 (washplate)"
REFRIGERATOR GE GSHS6KGZBCSS Arrived on job to replace previously diagnosed parts. After replacement water filled icemaker. No leaks detected at time of service.
COOKTOP FRIGIDAIRE FEF326ASK Arrived on site to test unit for left front and left rear burners not getting to medium. Replaced both switch
RANGE WHIRLPOOL WFE515S0ES0 Arrived on site to test unit for right front burner staying on high when on medium. Ordering new infinite switch office to reschedule. ; ordrng 1 WP3149400 (RIGHT FRONT SWITCH )
RANGE WHIRLPOOL WFE775H0HZ1 Arrived one its to test unit for mid wired unit. Found bad control board replace board test unit and unit test good job complete.
RANGE KITCHENAID KESS907SSS04 Arrived on site to test unit for oven not getting to temp. Test unit and found open bake element.
REFRIGERATOR WHIRLPOOL WRB322DMBW01 Arrived on site for noise complaint. Found loud noise while opening and closing fresh food door adjusted hinges tested door operation noise no longer present
FREEZER WHIRLPOOL WZF34X20DW01 "Arrived on site for unit powering off. Control not running through diagnostics,replaced control,ran diagnostics fan and compressor powered on unit ran through a defrost cycle. Advised customer if unit completely powers off unit will need a dedicated outlet."
OVEN WHIRLPOOL WFE525S0JZ0 Arrived onsite for door to unit not shutting correctly. Looked at unit. Found that the right hand hinge was crooked. Replaced hinge. Tested unit. Unit test good. No issues at this time. Job complete
DISHWASHER WHIRLPOOL MDB8959SFZ4
REFRIGERATOR GE GSHS6KGZBCSS "Arrived on site for cooling complaint and broken bin. Replaced bin,tested damper operation good,damper opening and closing correctly,evaporator fan running correctly diagnosed defective temperature sensors. Icemaker not running through a forced cycle ordering a new icemaker and sensor ; ordrng 1 CNOTE (SEND ORIGINAL TECH) and 1 WR30X10093 (ICEMAKER) and 1 WR55X10025 (SENSOR)"
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for no water or ice. Tested dispenser no water removed compressor cover found harness not fully contacting pins on valve,adjusted harness and pins tested water dispenser good,advised customer to replace water filter"
WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite for the washer not spinning clothes dry. Ran diagnostics and found error code for a motor fault. Ran spin test and agitation cycle and both worked fine. Did a visual inspection and found that the belt, pulley cover , cam assembly were covered in oil from the old gear case leaking. Called tech line and they stated to replace motor, belt, pulley cover , cam assembly. Ordering parts and office to schedule Sr # 7729413254. ; ordrng 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 1 W11283592 (motor-drve) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)"
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for the refrigerator ice maker not working properly. Replaced control and heater that was ordered. Reset refrigerator and all functions tested good and filled with water. complete
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for no ice. Ran diagnostics,optics passed,weak air flow from ice box fan,no errors on icemaker,ran harvest test passed,ran fill no water entering icemaker. Removed housing,found frozen fill tube,checked ohm reading diagnosed a defective heater assembly,defrost fill tube reassembled unit ran fill test passed. Ran fast ice,fan powering on strong unit will need a new main control and heater assembly, due to main control not sending correct voltage to fan.; ordrng 1 W10843055 (CONTROL) and 1 W11087201 (HEATER)"