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Local Reviews
for Georgetown, Little River-Academy, TX

Appliance Express Rated 4.9 out of 5 stars based on 507 customer reviews

Map of Georgetown, TX

Great service




Review of Appliance Express

My tech was excellent


Map of Georgetown, TX

Wonderful, professional service!




Review of Appliance Express

The entire company is exceptional, with excellent communication. We have been very pleased with their prompt service. Joel is a great technician.


Map of Georgetown, TX

Great service in a timely manner.




Review of Appliance Express


Map of Georgetown, TX

Great service, on time, attentive to problems




Review of Appliance Express


Map of Georgetown, TX

Great Service




Review of Appliance Express

Helpful, kind, and pleasant -


Map of Georgetown, TX

Tom




Review of Appliance Express

Excellent service, very knowledgeable and professional .


Map of Georgetown, TX

timely, professional service




Review of Appliance Express

Tommy was on time, personable, knowledgeable, professional. He's a keeper!


Map of Georgetown, TX

Excellent service experience




Review of Appliance Express

Lou did an outstanding job diagnosing and repairing our Whirlpool OTR microwave. In and out in a half-hour, and the microwave and range hood functions are all working as expected now. Very professional, and we were quite happy with our experience.


Map of Georgetown, TX

Refrigerator repair




Review of Appliance Express

Refrigerator stopped cooling on a Thursday night. We moved everything out and called Appliance Express the first thing Friday morning. Tommie squeezed us into his schedule and replaced a faulty part. Great service: timely, professional and pleasant!


Map of Georgetown, TX

Quick Fix!




Review of Appliance Express


Quick Service and Professionl company




Review of Appliance Express

We called AE on Friday evening and Lou came out on Monday and by Thursday morning, the job was comjpleted . Professional service man and Company.. Excellent total communication with all phases of the finished product


Great Service




Review of Appliance Express

Had a quick appointment to fix stove and Thomas was very friendly and professional.


Great service




Review of Appliance Express

Awesome experience


Excellent service, outstanding techs!




Review of Appliance Express

We've had some follow up items in our new home addressed by Appliance Express. All of the techs communicated prior to arrival and showed up as scheduled. Techs were well groomed, courteous, knowledgeable and professional. Once the warranty period expires, we will continue to utilize Appliance Express.


Great, friendly service




Review of Appliance Express

He was very helpful and let me know I need to quit using some of the things I do and need to get cleaner.


The very best ever in every single way




Review of Appliance Express

I just cannot say enough how impressed I am with this company. We recently had two back-to-back appliance problems - ovens and washer. Our tech, Jonathan, was a true expert on both Whirlpool and Maytag. He not only knew how to repair the appliances, but he gave us several good tips on how to use them better. I had left online requests for another local servicer that I had used before but got no answer. Then I called that servicer and was promised a call back from someone in repair. That never happened. What a difference to call Appliance Express: the lady took my information AND scheduled the service call AND told me who would come. She told me that based on my description, the tech would try to bring appropriate parts. In other words, one phone call was all I had to make. The company followed up with automated reminders and confirmations. When there was a potential delay, they let me know. When the washer broke while waiting for the final service on the ovens, they worked with me to do both appliances at once to save me money. This company excels like no other in communication and quality of service. And it's a family-owned, Georgetown, Texas business. Communication is a really big deal with me. If I call a business and want to give them my money, and they don't even respond right off the bat, why would I deal with them? Appliance Express gets it.


owner




Review of Appliance Express

Yes


Efficient and effective




Review of Appliance Express

Technician was friendly, quick, and knowledgeable


Great job




Review of Appliance Express

Joel was on time, polite, and friendly. He got the repair done very quickly. Thank you.


Bad repair, long wait, and expensive




Review of Appliance Express

Service required was to replace a burned out heating element in a clothes dryer which was done. However, the next day when I turned on the dryer, it made a loud thumping noise which I had never heard before the repair. It sounded like the drum is out of balance. The repair man should never have left our house with the dryer in this condition. The time to get service was 5 days which borders on unacceptable.


Good service. On time. Friendly. Knowledgeable




Review of Appliance Express


Good to Know




Review of Appliance Express

Although my repair was not complicated Steve took his time to explain a lot of features I did not understand. I greatly appreciated it and would ask for him again.


Still not working!!




Review of Appliance Express

My refrigerator is still not working after all the waiting for this repair. It’s been 24 + hrs and fridge is hot inside!!


excellent service




Review of Appliance Express

Jonathon was prompt. He had everything needed for the repair issue. Very impressed with appliance express.


excellent experience




Review of Appliance Express

1st tech diagnosed the problem and ordered warranty parts. I paid for the service in advance. The parts were not available and rescheduling was necessary. The next appointment brought the service manager and a tech with an additional part they suspected was bad based on previous experience. Both parts were replaced and they returned and leveled the refrigerator to its proper location. Service as timely and better than expected


Joel G.

Joel G.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to diagnose dishwasher leaving white film on dishes. Ran diags and verified no errors. I informed customer dishwasher is working to its capabilities but too much detergent is being used. Informed customer to only use 1 tblspn of HE detergent. Rinse aid is being used but i set it to max. No repairs can be made to make dishwasher function differently than it already is. Verified no water leaks at time of svc call.

Near Old Blue Mountain Ln, Georgetown, TX 78633
Thomas L.

Thomas L.

DISHWASHER MAYTAG MDB4409PAS0 Arrived on site for unit leaking water. Found unit totally engulfed in suds. Unit will need new drying agent dispenser. .; ordrng 1 WPW10428215 (dispenser)

Near Tanager Trail, Georgetown, TX 78633
Joel G.

Joel G.

REFRIGERATOR MAYTAG MFT2976AEM00 "Arrived on site to diagnose refrigerator not cooling properly in frz and frost behind crispers. Found 15 degs in frz and E5 error. Fresh food evap needs replaced per Technical Service Pointer #: W10666205C. Will need to replace main board, evap fan mtr and for defrost issue. Verified no water leaks at time of svc call.; ordrng 1 SV8404 (2 valve) and 1 W10143759AUTHO (drier (service)) and 1 W10633627AUTHO (motor-evap) and 1 W10687098 (evaporator) and 1 WPW10389152 (support) and 1 WPW10581606 (cntrl-elec)"

Near Crested Butte Way, Georgetown, TX 78626
Thomas L.

Thomas L.

OVEN WHIRLPOOL GW397LXUB06 "Arrived on site for oven that would not bake or broil. Found that the bake did work but the broil did not. Replacing broil igniter.. ; ordrng 1 74007498 (igniter,oven) and 1 NEED2IGNITERS"

Near Dixon Creek Lane, Georgetown, TX 78633
Tyler B.

Tyler B.

REFRIGERATOR/TOP GE GFD28GSLESS "Arrived on site for unit with frost build up in freezer and not dispensing water or ice, and no lights. found ice in bucket, found door switch faulty and intermittent working, does not turn off when door is closed, also found product in way of freezer door closing, advise and removed item and door now seals, removed all frost, no leaks on site ; ordrng 1 WR23X29161 (fresh food door ligh)"

Near Buffalo View Ln, Georgetown, TX 78628
Joel G.

Joel G.

WASHER WHIRLPOOL WTW8500DC0 "Arrived on site to install parts I previously ordered. Verified operations after replacing parts. Had previously replaced lid latch on first call,. Drain is secured. Verified no water leaks at time of svc call."

Near Tiger Woods Dr, Georgetown, TX 78628
Joel G.

Joel G.

REFRIGERATOR FRIGIDAIRE FGHS2655PFA Arrived on site to diagnose EF error for fridge. Found evap fan error and ice around fan. Verified water splashing over fill tube created problem. Cleared ice and adjusted fill tube and wrapped with tape to prevent splash overs. All else is working fine. Informed customer to get water pressure lowered to fridge. Verified no water leaks at time of svc call.

Near Gann St, Georgetown, TX 78626
Lou S.

Lou S.

RANGE WHIRLPOOL WFG320M0BB0 "arrived on site to inspect range cooktop burners. Upon further inspection, I tested all of the burners and the back two burners would not light. I attempted to clean the burner head around the Ignitor and it did not work. I removed and replaced both burner heads and tested and they operated as designed. No gas leaks detected during service, job completed."

Near Kavanaugh Street, Georgetown, TX 78628
Joel G.

Joel G.

DISHWASHER AMANA ADB1400AGW1 "Arrived on site to diagnose dishwasher not dispensing rinse aid. Dishes are coming out dry. Customer doesn’t use dishwasher too often. Explained to customer unit doesn’t use much rinse aid and if dishes are coming out dry, rinse aid is being used during cycle they just don’t realize it. Informed customer of operations and verified no water leaks at time of svc call."

Near Dan Moody Trail, Georgetown, TX 78633
James C.

James C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and inspected unit for rust. I found one of the times on upper rack beginning to rust. Installed new upper rack and tested for faults. U it tests good. Job complete

Near Lewisville Lane, Georgetown, TX 78628
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to install parts I previously ordered. Installed and verified operation. Customer didn’t defrost unit and will need to defrost it. Already had the, sign defrost waiver on first trip. Verified no water leaks at time of svc call."

Near Crockett Loop, Georgetown, TX 78633
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WOC54EC0AS00 Removed and replaced defective inverter. Unit now works properly.

Near McKittrick Ridge Rd, Georgetown, TX 78633
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT710PAYM6 While in the home servicing the microwave. The customer informed me that his dishwasher door doesn’t work properly. Found one broken pad on the floor. Will order and bring back all door spring and bushing parts. and 2 WP8268961 (pad)s and 2 WP8268990 (bushing)s and 2 WPW10337934 (spring)s

Near McKittrick Ridge Rd, Georgetown, TX 78633
Joel G.

Joel G.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "Arrived on site to diagnose oven not heating properly. Verified cycle temps at about 348, called source, spoke with Austin, verified proper operation gave. Informed customer of normal temps. Informed customer of preheat temps and when to put food inside oven. Verified all is fine with oven."

Near Tradinghouse Creek St, Georgetown, TX 78633
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS315SDHB00 Arrived on site for the unit is leaking water. Found a small sheet of ice at the bottom of the freezer due to the drain is clogged. Found small pieces of insulation foam clog in the drain. Remove the insulation foam and tested the unit. Unit is draining properly and all water connections were dry at the time of service.

Near Coffee Berry Drive, Georgetown, TX 78626
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to diagnose condensation complaint on top of frz gasket. Found liner has completely separated from frz door. Frz door needs replaced. All else checked out fine.; ordrng 1 W10919622AUTHO (FRZ DOOR SS )"

Near Edgecliff Path, Georgetown, TX 78626
Joel G.

Joel G.

DRYER GE GFDR485EF1MC "Arrived on site to diagnose dryer not coming on. Found control panel board severely shorted. Informed customer it shorted out. . ; ordrng 1 WE04X23220 (pcb asm ui-mc and sw)"

Near Highland Grove Court, Georgetown, TX 78633
Joel G.

Joel G.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to diagnose dishwasher not washing properly. Ran diags and found motor fault error and heater error. Verified voltage to wash motor. Replaced sump and motor assy and verified operations. Cleared error, heating element came on fine. Informed customer of control settings. Verified no water leaks at time of svc call."

Near Toltec Trail, Georgetown, TX 78626
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for unit that is undercooking. Found sensor and control not regulating heat cycle. Replaced and tested unit.

Near Gentry Creek Lane, Georgetown, TX 78633
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site to test unit for leaking water at gasket. It is the mullion that is condensating. The mullion heater tests good. I have no voltage to the heater.

Near Shumard Peak Rd, Georgetown, TX 78633
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDTE704DBL0 "Arrived on site for no drain condition. After visiting with the customer about the condition of the unit they informed me that the last few cycles that they ran worked properly. Unit fills, washes , and drains properly. Diagnostics found no faults. Customer will continue to use unit to see if it continues to work properly or not. All water connections were dry."

Near Waterford Ln, Georgetown, TX 78628
Joel G.

Joel G.

RANGE WHIRLPOOL KGCU463VSS01 Arrived on site to diagnose cooktop knobs not turning properly. Found valve stems bent and knob trim needed adjustment also. Adjusted and verified operation. Verified no gas leaks at time of svc call.

Near Vista Ln, Georgetown, TX 78633
Joel G.

Joel G.

WASHER KENMORE 11049962602 Arrived on site to install part ordered by previous tech. Replaced and verified operations. Drain is secure. Verified no water leaks at time of svc call.

Near Patriot Way, Georgetown, TX 78626
Al R.

Al R.

WASHER AMANA NTW4605EW0

Near Moulins Ln, Georgetown, TX 78626
Joel G.

Joel G.

REFRIGERATOR MAYTAG MFX2571XEM2 "Arrived on site to install part I previously ordered. Replaced, ran diags and the air damper now works fine. It closes and opens correctly now. Verified no water leaks at time of svc call."

Near Allen Cir, Georgetown, TX 78633
Thomas L.

Thomas L.

WINE COOLER WHIRLPOOL WUR50X24EM00 arrived on site for no cool condition. Found the unit was not running but the light was on. Found that the unit was stuck in the defrost mode. Advanced the timer in the unit started operating. Contacted manufacture 10 to go up assistance line and spoke with Chris. order a new timer directly from Plainfield IndianaWpw10239390; 1 WPW10239390 (timer-def)

Near Stardust Ln, Georgetown, TX 78633
Steve C.

Steve C.

MICROWAVE GE PNM9216SK3SS "Arrived on site for the unit is not heating. Tested the unit with a cup of water and the water did not get hot. Found the fuse is defective . Will need to the control, filter board, two fuse, the filter board. Will use the mag, cap and diode on the next visit. ; 2 WB27X10388 (fuse)s and 1 WB56X30177 (CONTROL PANEL)"

Near Oak Meadow Dr, Georgetown, TX 78628
Al R.

Al R.

DRYER WHIRLPOOL WED5000DW2

Near La Paloma Dr, Georgetown, TX 78628
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for LED lights not lighting up. Removed and replaced controls and tested. Lights now function properly removed and replaced poor fitting grill that was vibrating and causing noise concerns. Trim on shelf has broken. All water connections are dry.; ordrng 1 W10807832 (D2C)

Near Cypress Springs Way, Georgetown, TX 78633
Joel G.

Joel G.

REFRIGERATOR AMANA ARB2217CW "Arrived on site to diagnose fridge not cooling. Found compressor clicking and not starting. Windings checked out fine. Ok to use start relay sent per source, Verified no water leaks at time of svc call."

Near Fountainwood Dr, Georgetown, TX 78633
Steve C.

Steve C.

UNKNOWN ADMIRAL n/a

Near I-35, Georgetown, TX 78626
Thomas L.

Thomas L.

BUILT IN COFFEE INGLIS DNCNDHDHFHFHDHDH

Near Northwest Blvd, Georgetown, TX 78628
James C.

James C.

WASHER MAYTAG MVWB765FW1 Arrived on site and tested operation. Customer concerned with water filling over the top of the clothing in the unit. Ran diagnostics and found no faults. Ran cycle and found water filling to proper level. Unit working as designed and no leaks found at time of service. Job complete

Near Hidden Springs Trail, Georgetown, TX 78633
Steve C.

Steve C.

WASHER KENMORE 11049962602 Arrived on site for the unit is pouring water inside the unit when the unit is off. Tested the unit and found the valve is defective.. ; ordrng 1 WP8182862 (valve)

Near Patriot Way, Georgetown, TX 78626
Al R.

Al R.

DISHWASHER WHIRLPOOL MDB4949SHZ0 Arrived to inspect dishwasher door not closing properly. I confirmed the complaint and removed the mounting screws and corrected the door error.All water lines were dry at the time of service.JOB COMPLETE.

Near Tanner Cir, Georgetown, TX 78626