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Local Reviews
for Georgetown, Little River-Academy, TX
Powered by Fluid LOCALGreat service
Glenn - Georgetown, TX
Appliance Express Rocks
Bob - Georgetown, TX
Had a very positive experience with Appliance Express regarding a malfunctioning under counter ice machine. Communication was outstanding. Service techs were knowledgeable, courteous and professional. I will not hesitate to refer people to them or use them again.
Great job, pleasure doing business
James - Georgetown, TX
Joel was very pleasant and handled the job efficiently and professionally
Great Service
Rhonda Henzi - Georgetown, TX
Technician was polite, and did his job. And ignored me when I vented (about something that happened to me) which is what all technicians should do by just making some unrelated comment.back.
Totally satisfied
Marlys - Georgetown, TX
Tommy was great
Santina - Georgetown, TX
Tommy was wonderful one of the best repairman. Pleasing personality yet professional.
Very professional offered great service
Paula - Georgetown, TX
Tommie was very good
Barbara - Georgetown, TX
Tommie was very attentive. I had one problem and he called me back several times.
great service
Deborah - Georgetown, TX
Thanks
Ron - Georgetown, TX
Sure
Great Service
Mark - Georgetown, TX
Your technician, Tom Lott, was great. Very knowledgeable, efficient, and practical. While our problem was not immediately resolved, he provided a practical, cost effective and logical first step that could potentially fix it the problem.
Very professional, everything was covered by warranty.
Bob - Georgetown, TX
Well pleased with service.
Great service, but high prices
Joann - Georgetown, TX
He was very professional & courteous. He did charge a very high price to just put a 4 prong dryer connection on. I heard from several people that it is a very easy thing to do. I'm injured so I couldn't do it. I asked him to check our washer to see if the movers connected it right. Thank goodness I did. He was very thorough & found they didn't turn hot or cold water on & didn't connect drain. Could've ruined our new house. He was very reasonable on that.
Ken
Kenn - Georgetown, TX
Perfect service
Quick and professional
Heather - Georgetown, TX
Great experience and will call in the future if repairs on other appliances are needed.
All Service Great - Refrigerator, Washer & Dryer Tha
Denise - Georgetown, TX
The above says it all!
Good service
Wilson - Georgetown, TX
After six service visits, the oven finally preheats to set temperature and holds it fairly steady. Thank you!
Replaced freezer drawer gasket
Keith - Georgetown, TX
Joel did a fine job. He explained what he was doing and why. Hopefully this will fix our continuing problem.
It was a great experience all things taken care of in forty minutes
Janice - Georgetown, TX
Dishwasher Repair
James - Georgetown, TX
Tommy arrived on time and quickly diagnosed a cause for the leak under the washer. However, when I explained to him that there was also water puddling 2-3 feet away from the washer, I don’t think he understood or believed that could happen. He could see that the motor had a leak that was causing water to pool under the washer and near its edge only. I hope that indeed our washer will not leak again when we run it.
Great Service with experience and professionalism
Jolynne - Georgetown, TX
Thank you, lots of problems but your company worked hard to solve them
Francheso - Georgetown, TX
Prompt service, found the problem in short time, checked all.
William - Georgetown, TX
Very pleasant and know what he is doing.
HAPPY CUSTOMERS
Melvin - Georgetown, TX
We were very happy with our Appliance Man. Al was a great. Will call when we need someone again. BUT WE HAVE TO HAVE AL!!
Repair of LG Refrigerator
David - Georgetown, TX
Express Appliance came out the same day that our refrigerator failed and performed a diagnosis. The technician, Joel, was on time and very polite. We were very happy with the repair and service.
Joel G.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to install parts I previously ordered found new icemaker damaged in the box and replaced only the control board upon arrival bin was full of ice indicating only main board needed replaced informed customer about cleaning out ice container every couple weeks to prevent excess frost. No water leaks detected
Joel G.
DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site to diagnose black spots on dishwasher. Ran diags and found no error codes and all functions checked out fine. Found no rinse aid being used. From previous service call dealing w/ same issue, it was from water deposits left on dishes and when heater came on, caused deposits to turn dark color on dishes. Called source, spoke w/ Dave, who agrees w/ diagnostic and heavy minerals from water left on dishes will cause them to char a bit when heating element comes on. File#7725389391. No leaks detected."
Thomas L.
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for unit with no operation. Diagnosed and found failed controls. Replaced controls. All water connections are now dry.
Thomas L.
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for unit that will not wash. Ran unit through diagnostics to find that the wash impeller has failed. Drove to shop to pick up wash impeller. Replaced wash impeller and all operations are now normal and all water connections are dry.
Thomas L.
ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site to repair unit that is making extremely thin ice. Tested unit and found that the unit has a very weak/defective inlet water valve which in letting almost no water in. Replaced water valve and reservoir now fills properly. All water connections were dry.
Thomas L.
WASHER LG WT4801CW Arrived on site for unit displaying LE failure code. Inspected unit and found that the nut securing the rotor was about to come off. Tighten rotor nut and unit tested properly. Water connections were dry.
Joel G.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to install parts I previously ordered. Upper ref LEDs are now working but ice room fan still doesn’t come on in diags but came on in bro al mode. Ran diags and ice room sensor reads open along with ff def sensor. Called source spoke w/ Kurt, who recommends replacing ice maker and ff evap fan mtr, file#7725390663.
Joel G.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site to diagnose fridge making noise when opening door and doors not aligned. Space between doors isn’t perfect gap from bottom to top but doesnt affect function of the fridge. I applied food grade grease I had on hand to reduce noise when opening doors . Cams are fine and doors open fine. No leaks detected.
Thomas L.
REFRIGERATOR ELECTROLUX FGHS2631PF4A
Thomas L.
DRYER WHIRLPOOL WED4815EW1 Arrived on site to repair unit who’s door is very hard to close. Tested unit and door is truly very hard to close. Replaced door strike and catch. Door now closes smoothly. Dryer and it’s venting are new and clean.
Thomas L.
OVEN WHIRLPOOL WOC54EC0AS02 Arrived on site to repair oven that displays feature is not available and then at times it will work properly. Removed oven from wall and found the wire off of the main fuse for the microwave. Reinstalled wire. reinstalled oven. oven now consistently works without displaying the words feature not available.
Joel G.
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site to diagnose oven not heating properly. Set oven to 350 degs and let it cycle a few times and got an average temp of 356 degs. Temp is fine but I informed customer to let unit preheat 10-15 mins after preheat signal comes on to allow best heating temps. Called source spoke w/ Ed, who says all is normal, and agrees w/ diagnosis. file#7725377243."
Thomas L.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Installed the new freezer door to find out that the screw holes for the handles are drilled wrong in the door. They are lower than the handle on the fresh food door. Will have to order a new door.; ordrng 1 LW11026425 (DIP DOOR)
Jonathan S.
DISHWASHER KITCHENAID KDPE334GPS0 "Arrived onsite for dishwasher clean light flashing in mid cycle. Customer had unit in state of failure when arrived. Inspected door and found in close position. Performed diagnostics mode, error F2-E1 stuck key and F5-E1 failed door latch. Tested all keys and found responding. Found door switch not staying in closed position. Removed door switch and installed new. Tested operation, all tested good. No water leaks present."
James C.
REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived on site and tested operation. I found no ice production from unit. Tested bin sensors and thermistors and found to be good. Tested ice maker operation and found motor will not turn and has a lost motor position fault.
Joel G.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to diagnose frz side ice maker not making ice. Ff ice maker works fine. Found it not filling with water and 1 deg in frz. Found faulty valve, replaced and verified operations. Informed customer to give unit 4-8 hours before first harvest. Waiver signed before pulling unit out. No leaks detected."
Joel G.
REFRIGERATOR KITCHENAID KRFF305EWH00 Arrived on site to diagnose fridge not making ice. Found temps correct in both compartments. Verified 120 vac to the ice maker indicating faulty ice maker. Replaced and verified operations. Informed give unit 4-8 hours for ice maker to start producing ice and to dump out first harvest. Verified no leaks detected.
Thomas L.
OVEN KITCHENAID KODE300ESS03 Arrived on site to service unit that is not heating. The customer informed me that the unit is heating but not properly. The lower oven temperature was incorrect. Calibrated the temperature down 10 degrees.
Thomas L.
RANGE KENMORE 790.369099 Arrived on site to repair a unit that would not bake. Found bake igniter was weak so bake burner was not coming on. Replaced bake igniter. Bake functions now operates.
Jonathan S.
OVEN WHIRLPOOL WOD93EC0AS05
Thomas L.
REFRIGERATOR MAYTAG MBL2258XES3 arrived on site to repair unit that was not cooling in the fresh food section. Inspected unit and found fresh food section at 60°. Further inspected unit to find a failed evaporator fan motor. Due to the fan motor failure there is a massive massive block of ice on the evaporator coil. The unit will have to be defrosted before the fan and it’s shroud can be removed. Customer is laying towels in the floor of the freezer and on the floor around the unit. Water connections are dry.
Thomas L.
REFRIGERATOR KITCHENAID KBFN502ESS02 Arrived on site to repair icemaker with loose shut off arm. Replaced cracked ar. All water connections were dry.
Tyler B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived onsite for unit missing kick panel and clips. Installed kick panel and clips and tested good,"
Tyler B.
WASHER MAYTAG MHW9000YW0 "Arrived on site for unit leaking from door, found door gasket very dry, replaced bellow and tested unit, tested good. No leaks on site"
Thomas L.
OVEN KITCHENAID KODT100ESS00 Arrived on site to repair unit who’s door glass shattered. Inspected unit to find that the upper door enter glass shattered during the self clean cycle. Reported findings to safety team. Spoke with Ann at the safety team and informed her that the unit does not have a model serial tag. She will be mailing a new tag to the customer. I removed and replaced inner door glass on upper oven door. Cleaned all shattered glass.Ann at Safety Team. KL7x200wpl1
Thomas L.
DRYER GE GTD65EBSJ3WS Arrived on site for unit that is not allowing cycle selections. Found that the control board is not allowing all selections to be made as far as cycles go. Removed and replaced control. Customer can now select every cycle. Venting in dryer is clean.
Thomas L.
REFRIGERATOR LG LMXS30776S Arrived on site for unit that will not dispense water through the door. Tested temperatures and they were above freezing in fresh food section. Disconnected waterline from Valve and blew through it and it was open all the way through to the dispenser nozel. Water valve does buzz when the dispenser paddle is depressed. will order and replace the water valve in the door. Water connections were dry.; ordrng 1 MJX62831301 (DOOR INLET VALVE)
Joel G.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site to diagnose fridge not making ice. Found fill tube wire broken. Will need IM fill tube replaced along with ice maker. No leaks detected. ; ordrng 1 W11099789 (icemaker) and 1 W11366500 (WATER TUBE IM )
Thomas L.
RANGE FRIGIDAIRE LFGS3014LWC Arrived on site to repair unit that would not bake. Found unit has a weak bake igniter that is causing the no bake condition. Jordan at management company approved repairs.
Jonathan S.
DRYER LG DLE1310W "Arrived on site for drum not turning. Performed diagnostics mode and tested unit. Found unit turning. Added tiles and tested unit. Removed top and found belt slipping. Inspected and drum. Found belted had twisted. Corrected belt and assembly unit. Tested dryer operation, all tested good."
Clif L.
VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived on site to diagnose a vent hood with a light that is not operating. Found a neutral wire for light socket not inserted into connector from factory. Rewired light socket properly and tested unit. Found all is functioning properly at this time.
Thomas L.
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to repair unit that burns food while simmering on either of the two larger burners. Found that the simmer heights were too high. Adjusted simmer Heights on both burners.
Al R.
DRYER MAYTAG MED8200FW2 Arrived to inspect dryer noise.Confirmed the complaint and advised the customer it was normal noises from the unit.No lint observed at the time of service.Job complete
Joel G.
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to install parts ordered by previous tech. Replaced and verified operations. All is working normal now and heating fine.
Thomas L.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for right door being higher than the left door. Moved unit forward out of cabinet and doors now are even. Moved unit back into cabinet but a little to one side and doors are now almost perfect. Shims did not correct the issue. All water connections are dried.