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for Georgetown, Little River-Academy, TX
Silvia - Georgetown, TX
Great service! Arrived prepared with part he thought was the problem.
Bernard - Georgetown, TX
he did great job. was on time. no complaints. very nice and frei iwndlyndly. on time. was very courteous and friendly. good job. company email very easy to use.
Brenda - Georgetown, TX
Awesome service and great repairman!
Great service , good price
Linda - Georgetown, TX
Very friendly, fixed the problem
Rodney - Georgetown, TX
Very professional. Efficient. Courteous. Great service.
Kristina - Georgetown, TX
The guys were knowledgeable and professional. They Quickly diagnosed the issue with the ice maker and had the tight parts to make the repairs. Very satisfied with their services!
Dishwasher dispenser fix
David - Georgetown, TX
The guy was friendly, knowledgable and friendly...and quick.
Jennifer - Georgetown, TX
Connie - Georgetown, TX
Tyler was fantastic! He came, diagnosed the problem, was able to order the parts then returned in a few days and fixed the problem. Will continue to use this company.
Mina - Georgetown, TX
Replace doors in 1/2 hour
Brenda - Georgetown, TX
Clif was so professional and prompt. My washing machine is perfect again. I can always count on y’all for all my appliances! Good job!
Lori - Georgetown, TX
The techs who showed up to address my concerns were thorough and explained to me the process they went through.
Vicky - Georgetown, TX
PROFESSIONAL AND PLEASANT
Dr. E. - Georgetown, TX
Tommy O was the technician to replace light bulbs in my over-the range microwave. Several qualities affirm him: on time, professional in action and grooming, courteous, and precise with his task. Definitely an asset to Appliances Unlimited!
Best Service guy we ever had!
Edward - Georgetown, TX
Tommy O. was wonderful. Very personable. Explained what he was doing and listened to us! He showed us the problem and told us how he was going to fix it. He spoke very highly about Whirlpool and we were impressed. Thanks Tommy O. It was a pleasure to meet you.
Susan - Georgetown, TX
Our tech was awesome. He answered all our questions and was very knowledgeable. We would definitely use them, again!
Great service and a good guy
Debra - Georgetown, TX
Kevin - Georgetown, TX
Emil - Georgetown, TX
Carol - Georgetown, TX
Larry - Georgetown, TX
Sally - Georgetown, TX
Micro/Oven UI Replacement
Sam - Georgetown, TX
Jonathan and the Intern were very efficient. In and out in probably 15 minutes. This was a Whirlpool issue. They provided faulty parts. Pulte needs to get rid of Whirlpool appliances,
Service was excellent. Tech was friendly and completed the service quickly and perfectly
Hank - Georgetown, TX
Pat - Georgetown, TX
On time ,knowledgeable.
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for refrigerator not making ice. Per diagnostics and tested ice maker cycle. Checked water to unit. Measured incoming voltage at valve and found failed inlet valve. Removed failed inlet valve and installed new. Cycled ice maker and monitored cycle. All tested good, no water leaks detected."
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for microwave made a pop sound and now crackling sound when using. Inspected unit and work area. Gained access to diode and found grounded out with frame. Removed diode and installed new. Tested operation. All tested good.
ICE MACHINE KITCHENAID KUID508ESS2 "Arrived n site for ice machine leaking water. Performed diagnostics mode and tested operation. Monitored inlet valve and found no leaks detected. Pulled unit out and tested operation. Found unit leaking from external drain pump. Removed pump and installed new. Performed diagnostics mode, monitored operation and observed for possible water leaks. Called Whirlpool tech support and spoke with Destin (SR#772885669). All tested good, no water leaks detected."
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for refrigerator leaking water. Inspected unit and work area. Found gasket sagging at bottom of door. Found panel separated from door and not allowing gasket to stay in place. Will need to replace FC door. Will need to get authorization to continue repair. Office to schedule appointment when ETA is available on part. ; ordrng 1 SEENOTE (NEEDS AUTH & OFFICE TO SCH) and 1 W10919622/STAINLESS (FC DOOR )
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to diagnose a dishwasher that is not filling with water. Repaired wiring and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site for refrigerator not making ice after previous service for fresh food evaporator. Measured temperature in ice container at 13.5°. Performed diagnostics mode and checked ice maker fault codes and found E2. Cycled ice maker found rotating and found stopped at home position. Found ice mild chipping. Cycled water and found fill tube frozen. Tested fill tube heater and found opened. Removed fill tube and ran fill cycle. Found inlet valve working. Tested voltage to,heater and found 120 volts. Will need to replace heater and recommend to replace ice maker, due to ice maker mold chipping. and 1 WPW10554299 (FILL TUBE HEATER) and 1 WPW10764668 (ICE MAKER)"
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for washer making a humming sound durning agitation cycle. Inspected unit and work area. Found unit unleveled. Performed diagnostics mode and checked fault codes history. Found no fault codes. Ran automatic test cycle and monitored operation. Inspected gearcase and pulley. Leveled unit. Performed manual test mode, tested heavy agitation and fast spin. All tested good, no water leaks detected. Spoke with customer on user care guide."
REFRIGERATOR WHIRLPOOL GI6SDRXXQ00 "Arrived on site to inspect refrigerator freezer icing up. Upon further inspection, I found ice/frost at the opening of the cabinet and on the top and bottom of the door. Also found ice/frost in the light housing. Removed all ice/frost and reassembled the FC section and the tested the door and it is closing as designed. I recommended that the customer replace the rails and brackets. I am ordering the left and right sides brackets, and both rails and office to schedule return service. No water leaks observed during service. ; ordrng 2 WPW10120018 (slide rail (frz))s and 1 WPW10284682 (bracket LT SIDE) and 1 WPW10284683 (bracket RT SIDE)"
WASHER GE GTWN5050M0WS Arrived on site to replace drain hose for washer. Replaced hose and tested unit. Found all is working properly at this time. No leaks were found at time of service.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site and installed new freezer door. Aligned upper fresh food doors. Verified proper seal on all 4 doors. Unit tests good. Job complete
OVEN WHIRLPOOL WFG550S0HZ1 Arrived on site and tested operation. Found front left burner hard to ignite. Inspected oven igniter for operation and found cookie sheets had slid back and were grounding igniter harness causing incorrect spark. Instructed customer on best practices for loading storage drawer. Unit will need new burner head and burner cap for front left burner to correct ignition issue; ordrng 1 W10881749 (cap-burner) and 1 WPW10515455 (burnr-head)
REFRIGERATOR WHIRLPOOL WZF56R16DW00 "Arrived on site and inspected upright freezer not powering on.Confirmed the complaint and found the control not responding to selections. Removed and replaced it, also was told the unit frosted over before the failure, indicating the thermistor was defective, also replaced.Tested the heater and it hed continuity.Job complete"
FREEZER WHIRLPOOL WZF34X20DW01 "Arrived on site and tapped sealed system. Found unit has full charge. Recovered and installed new compressor, drier and stub. Vacuumed system to clear and test for leaks. Charged with 4.6oz 134a and tested operation. Unit tests good. Job complete"
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site and tested operation. Found upper fresh food lights and freezer light out. Replaced freezer light from stock and tested. All lights now function properly. Job complete
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for refrigerator lights not working. Inspected unit and work area. Found left pantry drawer not in unit. Installed drawer and tested drawer opening and closing operation. Tested lights and found without drawer in unit drawer switch will stay open and cause lights to time out. Tighten freezer, right deli drawer and left RC door handles. Performed diagnostics mode and tested ice maker operation. All tested good, no water leaks detected."
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site to install previous diagnosed part. Powered unit off at switch. Removed failed panel and installed new. Powered unit on and performed diagnostics mode. Monitored test cycle. All tested good, no water leaks detected."
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site and inspected ice compartment ice buildup issues.Found the unit full of ice, which 95% of the ice was healthy ice production.I did find frosting underneath the contained due to customer not rinsing the container out weekly.Customer also pointed out the freezer led is out.Ordering the freezer module W10695459 .Needs more work ; ordrng 1 W10695459 (FREEZER LED MODULE )"
REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Arrived on site to inspect refrigerator ice maker not working. Using my jumper wire, I jumped the IM from points T-H and it failed. I removed the IM from its mounts and found the harness not plugged into the IM. Plugged it in and retested and unit is operating as designed. No water leaks observed during service, job completed."
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site and tested operation. Found ice maker bail arm not locked into ice maker and just hanging down. Locked bail arm in place properly and found ice maker on/off switch was in the off position. Turned ice maker on and tested operation. Ice maker now operating properly. Customer also has odor in fresh food section that has not gone away. Unit does not have carbon filters. Recommended customer use arm&hammer baking soda odor box to clear odors from unit. Job complete
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Arrived on site for refrigerator not cooling, not making ice and UI LED lights fading out. Inspected unit and work area. Found ice buildup on evaporator. Cycled ice maker and monitored cycle. Found working but not freezing to make ice. Performed diagnostics mode and tested defrost sensor and found closed. Forced defrost cycle and checked amp draw at control, found drawing 3.7 within range. Found faulty control. Found UI will need to be replace to correct LED lighting. ; ordrng 1 242058232 (user interface) and 1 5304497976 (board-main power)"
WASHER MAYTAG MHW5630HC0 "Arrived on site for washer leaking water in front of unit. Inspected unit and work area. Found tear in door bellow. Performed diagnostics mode and checked fault codes. Found fault F0-E2 over suds and F0-E5 off balance load. Removed damaged door bellow and installed new. Performed diagnostics mode and ran automatic test cycle. Monitored operation and observed for possible water leaks. All tested good, no water leaks detected."
REFRIGERATOR KENMORE 253.4451961 "Arrived on site for refrigerator not cooling. Inspected unit and work area. Found error EF in display. Gained access to evaporator and found no frost pattern and evaporator fan was not running. Gained access to control and tested voltage to control and found within range. Tested output voltage from control and found not sending voltage. Found failed control. ; ordrng 1 241509402 (motor) and 1 241511101 (main power board(s)
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site and inspected oven combo range not heating properly.Confirmed the complaint and found the oven sensor defective.Removed and replaced it and unit tested as designed.Job complete
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived on site for microwave exhaust fan correction. Inspected unit and work area. Found fan vented for exhaust vent and needs to recirculate. Removed unit and corrected fan. Installed unit and tested fan operation. All tested good.
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site and found grate kit broken in box. Found extra kit will not fit this model due to rear grate mount. Will need to reorder grates; ordrng 1 W11214957 (grate-kit)
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site for refrigerator having ice buildup on freezer back panel. Performed diagnostics mode and tested defrost sensor. Found sensor reading shorted. Gained access to evaporator and found heater not connected on left side. Connected heater and forced defrost cycle. Monitored defrost cycle and found operating. Tested all other operations. All tested good, no water leaks detected."
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for refrigerator ice maker working intermittent ice. Inspected unit and work. Found ice container full at time of service. Found ice maker thermistor hanging from tray. Removed ice maker and measured heater resistance at 63 ohms. Corrected thermistor and reinstalled ice maker. Tested ice maker and ice housing thermistor. Tested ice maker harvest, water dispenser and ice maker fill. All tested good, no water leaks detected."
OVEN WHIRLPOOL WFG320M0BS3 Arrived on site for range oven door not able to leave door cracked opened. Inspected unit and work area. Disassembled door and inspected both hinges. Replaced spring loaded hinge. Installed door and found same operation. Called tech support and spoke with Leon and stated that there is no broil position on unit. Tested all other operations. All tested good. (SR#7728844932).
WASHER MAYTAG MVWX500BW0 "Arrived on site to inspect washer noises during spin cycle. Upon further inspection, I turned the basket by hand and could hear the metal on metal grinding noise. I tilted the unit back and inspected for gearcase oil and found some on the cam pulley. I placed the unit in diagnostics and manually tested spin and the gearcase was very loud. I am ordering the gearcase and CNOTE-LSO FOR TRAINING and scheduled return service No water leaks observed during service.; ordrng 1 W11454372 (GEARCASE)"
RANGE WHIRLPOOL WFE525S0JS0 Arrived onsite for door stuck locked. Found latch bar had fallen off track. Removed both door latch and made sure all was on track. Tested unit all tested good. Job Completed.
RANGE WHIRLPOOL WFE525S0HS1 Arrived onsite for door not closing properly. Upon arrival found both hinges damaged replaced hinges. Tested door all tested good.
WASHER WHIRLPOOL WTW4955HW1 Arrived on site for washer not advancing through cycles as it needs to. Upon arrival I checked units error code section of diagnostics and found no codes present indicating any hardware/software failures. I ran a manual and automatic tests on unit and still no signs of issues occurred. I then ran a quick wash and was eventually able to verify that the main control at random points in cycle would flicker and caused a miscommunication issue. I replaced main control and reset unit to its factory setting. Unit now working as designed no leaks before during or after repair. Call complete.
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site for refrigerator not cooling properly on the freezer section upon arrival I took tips of the freezer and found that it was sitting around 2.4° and I checked the frost pattern of the freezer and found that the frost pattern was perfectly even it was not too thick or too thin. The fresh fruit side was also registering right at 37° indicating that it was also OK and I did not see any unusual for us patterns in that side as well. I ran multiple diagnostic test on the freezer and refrigerator thermistors and could never get them to fail. I did fine however that the unit was set to an adaptive cool setting and found that occasionally the defrost heater was being turned on prematurely I went ahead and replace the main control you why in order to prevent the unit from going to defrost too soon and I also set the new UI to a standard eight hour defrost to ensure that the units cycles properly through its cooling in defrost mode. Unit now wor
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived onsite for refrigerator not cooling. Found voltage was good polarity was good. Control was good unit was being told to cool. Both fans were running. Found evap not receiving any refrigerant, ordering silt system repair. Office to reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SILT SYSTEM REPAIR ) and 1 TJ90SF8404 (ACCESS VALVR) and 1 W10507884 (COMPRESSOR ) and 1 W11256565 (EVAP)"
REFRIGERATOR WHIRLPOOL WRF555SDHV03 "Arrived onsite for refrigerator freezing food in back. Upon arrival found fridge was overloaded in back compartment, spoke with customer on ventilation and loading. Also spoke with customer on a few other whirlpool products such as using rinse aid for dishwasher. All tested good. Job Completed."