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for Georgetown, Little River-Academy, TX
Mark - Georgetown, TX
Both technicians that worked on our stove were great. Very professional and efficient.
John - Georgetown, TX
Hopefully a James C. has our ice maker fixed. However, we thought it was fixed once before, but after a week, it quit making ice.James was the third technician to come out and there was a total of 4 service calls. All technicians were very nice, but didn’t fix the problem.
Jordan - Georgetown, TX
Mickey - Georgetown, TX
Wes was respectful & explained our problem
William - Georgetown, TX
The service was great. I thought the service call fee was a little high. That’s the reason for the 4 star V’s 5 star rating.
Helpful, Honest, Professional
Sam - Georgetown, TX
Clif came by to address a minor issue we had that was under warranty. He took care of the issue very quickly (in & out in about 10 minutes). He also provided useful information about our refrigerator that isn't in the user manual. Plus, he was very pleasant and professional.
Emil - Georgetown, TX
Clif called about 10 minutes before he came which was appreciated when you have a large window. He was professional, friendly and courteous. He wore a mask and gloves. He knew what he was doing.
Doug - Georgetown, TX
Timely, Thorough and Professional service
Awesome service, reasonable price, excellent customer care!
Calvin - Georgetown, TX
Super helpful, friendly and very knowledgeable.
Remove water filter
Bonnie - Georgetown, TX
Wes did a great job. Fast we did not want to use channel locks just in cause we broke something, but Wes used them and out it came.
Great and timely service!
Sally - Georgetown, TX
Technician came at the time stated and completed the work with great competency.
Rodney - Georgetown, TX
2 appliance repair
David - Georgetown, TX
Arrived on time. Great analysis of problems. Fixed quickly and price was reasonable.
John - Georgetown, TX
Have had repair men out 3 times and have spent close to $1000.00, ice maker still not making ice. Refrigerator is 13 years old. Should have been advised not to repair at all.
John - Georgetown, TX
Efficient, courteous, prepared
Grant - Georgetown, TX
Tyler arrived on time. He had anticipated the problem as a prior visit by Appliance Express failed to solve the problem. He worked efficient and completed the work in a short amount of time. So far the problem has been solved and the family is happy.
Joann - Georgetown, TX
Lou was friendly, efficient, and courteous. Definitely 5 star service.
Richard - Georgetown, TX
Exceeded our expectations
James - Georgetown, TX
Prompt, courteous, and fixed the issue.
Correct diagnosis and repair
Dickey - Georgetown, TX
After a disappointing experience with another repairman, Clif correctly diagnosed the problem with my refrigerator and repaired it after ordering necessary parts.
Gail - Georgetown, TX
Quick knowledgeable and efficient...
Michael - Georgetown, TX
Great job and knowledgeable
Tyler presents a great face to the public for Appliance Express
Richard - Georgetown, TX
Tyler is a First rate appliance technician
Robert - Georgetown, TX
Tech was very professional quick and thorough all around great job!
Jean - Georgetown, TX
Tyler was such a pleasant employee. He introduced himself and wore a mask and foot booties into our home. He diagnosed our problem, HAD THE PART needed, and fixed the problem. Thank you, Tyler...you are awesome!!!
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived on site and installed new control. Found wires reversed on magnetron relay. Corrected issue and tested. Unit tests good. Job complete
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived to inspect ice maker issues.Tested ice box fan and fan worked.Jumped the valve and water filled ice maker.Jumper the ice maker and motor was defective.Removed and replaced the ice maker.Reassembled and unit filled as designed.Customer told to wait for healthy ice production.Customer satisfied.Job complete
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Arrived to inspect side by side refrigerator not cooling.Confirmed the complaint and found the blade on the evaporator fan was not secured onto the evaporator motor.I unplugged the unit, reseated the blade and unit began cooling properly.Customer told to wait approximately 24 hours for optimal cooling.Job complete No parts needed."
RANGE FRIGIDAIRE 790.7857341 "Arrived to install previously ordered part.Disassembled, removed and replaced the bake igniter.Reassembled and unit tested as designed.
REFRIGERATOR KENMORE 106.7201901 Arrived on site and found bottom of freezer has a slab of ice and the evaporator drain frozen over. Checked drain tube and found unit has duck bill drain that has glued itself together. Unit will need a-tube service kit to repair. ; ordrng 1 W10619951 (drain tube)
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Arrived to inspect ice found underneath the ice container.Verified the complaint and called Whirlpool Tech line and spoke with TJ Advised TJ of complaint and diagnoses and was told to Change the ice chute plate.SR# 7727975767.Job complete Provided customer with the SR#
DISHWASHER UNKNOWN DU1015XTXS2 Arrived on site and tested operation. Found error for too cold water temp and float switch. Ran diagnostics and found no errors after diagnostics cycle. Inspected latch assembly and found to be good. Found small plastic button under float switch which would cause unit to think tub was full even after draining. Unit tests good. Job complete
DISHWASHER KITCHENAID KUDE60HXSS5 Arrived to inspect dishwasher not working properly.Ran diagnostics test mode and found a 6/2 inlet valve issue.Removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the end of service.Customer satisfied Job complete
DISHWASHER KITCHENAID KUDS40FVSS3 Arrived on site and tested operation. Found normal and start buttons not functioning. Tested ribbon and found buttons have failed. Grey console is no longer available but white and biscuit are. . ; ordrng 1 W10250023 (panel-cntl WHT ) and 1 W10250025 (panel-cntl BISC )
REFRIGERATOR AMANA AFI2538AEQ3 Arrived on site and installed new fill tube. Cleaned build up from fill tube channel. Tested operation and found ice maker filling properly with water. Unit tests good. Job complete
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site to diagnose a refrigerator with a filter door that will not close. Tested unit and found no mechanical failures with filter or housing at this time. Advised homeowner on operation of filter door and how to close it. No further repairs are needed and no leaks were found at time of service.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site to install previous diagnosed parts. I installed a new arm and extension in the ice maker. No water leaks detected. Job complete.
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to inspect dishwasher dispenser not closing or opening. Upon further inspection, the customer showed me where the dispenser door is catching on the upper rack and has torn the coating on the rack and the rack is now rusting again. I placed the unit in diagnostics showing no error codes and tested. Unit is operating as designed and the dispenser door is opening and closing as designed. I contacted techline and spoke to Kathy and advised of the complaint and my findings. Kathy researched the issue and could not find anything regarding a repair in the form of a service pointer. Kathy has me check the back of the upper rack to see if there’s something keeping the rack from closing all the way and I found nothing. She recommended to replace the inner door panel, dispenser, upper rack, rails and rack wheels due to something not lining up. She provided file #77279666360. I am ordering the inner door panel, vent gasket, upper rack, all four rac
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to install previous diagnosed parts. I gained access to the blower motor and replaced new. I also replaced the UI with new. I reassembled the unit and tested it. It operated as designed. Job complete.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to replace user interface for refrigerator. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
DISHWASHER WHIRLPOOL KDTE234GBS0 Arrived on site to diagnose a dishwasher that will not turn on. Tested unit and found power switch on wall turned off. Reset switch to on position and tested unit. Found all is functioning properly at this time and no further repairs are needed. No leaks were found at time of service.
WASHER WHIRLPOOL WTW8500DC0 Arrived on site to replace valve for washer. Replaced valve and tested unit. Found all is working properly at this time. No leaks were found at time of service.
ICE MACHINE GE ZDIS150WSSA Arrived on site to diagnose an ice machine that is not producing. Found failed circulation pump. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found icemaker would not cycle through diagnostics. Replaced icemaker and found all is now working properly. No further repairs are needed and No leaks were found at time of service.
DRYER WHIRLPOOL WET4024HW0 Arrived on site to diagnose a dryer that is not tumbling. Found belt slipped of idler pulley. Reset belt to proper position and tested unit. Found all is working properly at this time.
WASHER WHIRLPOOL WTW4950XW0 Arrived on site to diagnose a washing machine that is not completing cycles. Tested unit and found failed call water valve. Valve assembly will need to be replaced to complete repairs. ; ordrng 1 WPW10432353 (water inlet valve)
RANGE WHIRLPOOL WFC150M0EB4 Arrived onsite and found burner out. Replaced burner using element kit. All checks good. Unit is now operating as designed.
REFRIGERATOR KITCHENAID KFXS25RYMS4 Arrived onsite and found unit filter housin*damaged from wear. . Unit is now operating as designed. Advised customer on repair. All checks good.
DISHWASHER BOSCH SHXM78W56N/01 Arrived onsite and replaced insulation
DRYER KENMORE 110.877217 "Arrived on site to inspect dryer noises. Upon further inspection, I found the blower wheel was broken. I removed and replaced the blower wheel and tested. Unit is operating as designed with no unusual noises. No lint observed during service, job completed."
WASHER WHIRLPOOL WFW9550WW00 Arrived onsite and tested washer for noise. Provided customer instruct on unit operating properly and on possible bearing failure under heavy weight. Unit is operating as designed.
FREEZER WHIRLPOOL WZF34X16DW00 Arrived onsite and found unit operating with fans and compressor running but no frost pattern and .5 amps. Internal temp at 60f. Advised customer that compressor would be needed to repair loss of cooling and repair
RANGE WHIRLPOOL WFE770H0FZ2 "Arrived on site to install previously diagnosed and ordered part. Due to the unit shorting out at the terminal block and the terminal block melting, I removed and replaced the terminal block and tested and unit is operating as designed. Job completed"
DISHWASHER WHIRLPOOL Wdt720padm2 "Arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the diagnostics showing error code F7E1. Cleared the code and continued with testing. Unit operated as designed until the element failed to come on. I could hear the relay on the control open, but the element did not heat. Checked amp draw and it was zero. I removed and replaced the element and retested and the unit is operating as designed. No water leaks observed during service, job completed."
WASHER MAYTAG MHW8200FC0 "Arrived on site to install previously diagnosed and ordered part. Due to the load & go seal being broken, I removed and replaced the dispenser drawer and tested the unit. Not is operating as designed. No water leaks observed during service, job completed."
DISHWASHER MAYTAG MDB9959SKZ0 "Arrived on site too inspect dishwasher rack issues. Upon further inspection, I found that the middle rack left adjuster wheel was broken. Customer advised that the unit works fine and the rack rolls out, but sometimes it jumps off track. I am ordering the left adjuster and due to it being out of stock, office will need to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE.) and 1 W11268092 (ADJUSTER )"
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to install previously diagnosed and ordered part. Due to the microwave being damaged, I am to replace the outer door. I am ordering the correct part and office to schedule return service.; ordrng 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE ) and 1 W11110515 (glass-door)"
OVEN WHIRLPOOL WOS51EC0AS02 "Arrived on site to inspect wall oven no display. Upon further inspection, I attempted to test the unit but it failed to respond. I cycled the power to the unit and tested the thermal fuse behind the control panel and found it open. I removed and replaced the fuse and retested and the unit is operating as designed. Job completed."
DISPOSAL UNKNOWN ESSENTIAL
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived onsite and found unit not defrosting properly in fc section. Long defrost not working on test 38 but short only. Advised customer that UI is needed and based on customer concerns