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Local Reviews
for Liberty Hill, TX

Appliance Express Rated 4.8 out of 5 stars based on 123 customer reviews

Map of Liberty Hill, TX

Great Service




Review of Appliance Express

Cliff was very knowledgeable and capable.


Map of Liberty Hill, TX

Great Service




Review of Appliance Express


Map of Liberty Hill, TX

Relate




Review of Appliance Express

Great costumer service but the issues still not fixed


Map of Liberty Hill, TX

Service Above & beyond




Review of Appliance Express

Excellent experience. Not oy repaired our dishwasher, but adjusted all our whirlpool appliances. Covered under warranty.


Map of Liberty Hill, TX

Great experience




Review of Appliance Express

He was great, very professional and knowledgeable


Map of Liberty Hill, TX

Awesome service with knowledgeable service rep!




Review of Appliance Express


Map of Liberty Hill, TX

Great Job




Review of Appliance Express

Technician was very helpful. Tested the refrigerator to diagnose problem. Was very professional and explained what he was doing along the way. Gets my highest recommendation!


Map of Liberty Hill, TX

Range/Oven Repair




Review of Appliance Express

Both visits by Appliance Express associates were good. The associates were friendly and knowledgeable. I would definitely recommend Appliance Exprress to anyone I know.


Map of Liberty Hill, TX

Lissa




Review of Appliance Express


Map of Liberty Hill, TX

Great service




Review of Appliance Express

The service tech came in and fixed the problem quick and efficiantly


Good job




Review of Appliance Express

Two guys came out separately. One to diagnose and one to fix. Clean, well spoken, professional.


AWESOME!




Review of Appliance Express

very professional, quick, courteous, and informative!


Excellent service




Review of Appliance Express


Great Service




Review of Appliance Express

On time. Courteous, professional. If I would have read the user manual more carefully I could have solved the problem myself!


Great service




Review of Appliance Express


Great service rendered




Review of Appliance Express


awesome company




Review of Appliance Express

Jonathan and Cliff were both outstanding in the knowledge and professionalism. Would recommend them to everyone.


Very professional




Review of Appliance Express

Extremely professional and great service


Rita Alford




Review of Appliance Express

Very professional and friendly


Excellent Service




Review of Appliance Express

The men that came out were very professional, timely and friendly. I appreciated them explaining everything and gave me some helpful hints. Great job!


Daniel




Review of Appliance Express


Mrs




Review of Appliance Express

James was very professional and did a great job both diagnosing and fixing my washer. I appreciate you so much!


Great Service




Review of Appliance Express

Great guy!


Outstanding Experience




Review of Appliance Express


Johnathan is the best technician ever!!




Review of Appliance Express

Johnathan the technician was truly the absolute best. I was running 5 minutes late to his arrival and he waited patiently for me. He had another technician with him in training and did an amazing job at training him. Johnathan was very professional and knew his job very well. He went above and beyond and I couldn't have asked for a better technician. Thank you for your great service. He deserves a promotion.


Clif L.

Clif L.

RANGE WHIRLPOOL WFE505W0HB1 Arrived on site to replace previously ordered parts for range. Installed new wiring harness and attached power cord homeowner provided. Tested unit and found all is functioning properly at this time.

Near Continental Ave, Liberty Hill, TX 78642
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to diagnose a refrigerator that is not producing ice or dispensing water. Tested unit and found bad filter in the unit preventing water flow. Homeowner will need to replace filter to complete repairs. No water leaks were found at time of service.

Near La Dera Dr, Liberty Hill, TX 78642
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site to diagnose a refrigerator with lights that are not working. Tested unit and found lights on both LED circuits not functioning indicating failed control. Control will need to be replaced to complete repairs. Also bringing LED modules on return trip in case needed.; ordrng 1 W11224256 (BOARD)

Near Bronco Blvd, Liberty Hill, TX 78642
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site to replace previously ordered parts for refrigerator. Replaced fan motor, main control, and user interface, and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."

Near Calera St, Liberty Hill, TX 78642
James C.

James C.

WASHER MAYTAG MHW6630HW0 Arrived on site to install new dispenser. Found all but 2 clips broken off of housing. Part will need to be reordered and office to schedule return services. ; ordrng 1 W11465533 (HOUSING)

Near Charli Cir, Liberty Hill, TX 78642
James C.

James C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and installed new console. Verified operation and set calibration. Job complete

Near Liberty Hill, TX 78642
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F4E3. Cleared the code and continued with testing. I found the valve, drain pump, dispenser, element all operating properly. The motor failed to operate. I removed and replaced the sump/motor assembly and retested and unit is operating as designed. No water leaks observed during service, job completed."

Near Perryville Loop, Liberty Hill, TX 78642
Lou S.

Lou S.

DISHWASHER WHIRLPOOL KDTM354DSS4 "Arrived on site to install previously diagnosed and ordered part. Due to,the sump/motor assembly failing, I removed and replaced the assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Co Rd 285, Liberty Hill, TX 78642
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven display. Upon further inspection, the customer advised that they were baking and the unit display began to change settings, and the timer began to countdown even though it wasn’t used. I placed the unit in diagnostics showing error code F6R4. Cleared the code and following the each sheet, I removed and replaced the main ACU and console. Tested the unit and it is operating as designed. I recommended that the customer connect the unit to WiFi and provided them with the model, serial, & SAID#, along with the Whirlpool WiFi Connect team number. Job completed"

Near Prosa Ln, Liberty Hill, TX 78642
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to install previously diagnosed and ordered part. Due to the F6E4 error and the unit not heating, I removed and replaced the main ACU and tested. Unit is operating as designed. Job completed."

Near Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL CAM2742TQ2 "Arrived n site for washer intermittently spinning and leaking. Inspected unit and work area. Found major rust buildup on gear case. Found signs of water leaking from drain pump. Performed diagnostics and tested operation. Found unit spinning at time of service. Will need to replace gearcase, coupler, basket drive and coupler.

Near Co Rd 256, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

MICROWAVE JENN-AIR JMC2430DP01 Arrived on site to replace previous diagnosed parts. Per diagnostics and traced circuit to 20 amp fuse. Removed failed fuse and installed new. Tested operation. All tested good.

Near Oak Hill Dr, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIS15NRTB1 "Arrived on site for ice machine not making ice. Performed diagnostics mode and tested operation. Found water level sensor not reading reservoir when full but valve did stop. Found no operation and sensor work until compressor and condenser fan test. Tested voltage to recirculating pump and found connector to pump had corrosion and not making contact with pump(see SD-pic). Will need to replace complete wire harness to repair. ; ordrng 1 SEENOTE and 1 W10139121 (harness)"

Near Quarry Park Cove, Liberty Hill, TX 78642
Lou S.

Lou S.

RANGE WHIRLPOOL WFG540H0ES1 "Arrived on site to inspect range cooktop burner not igniting. Upon further inspection, the customer advised the front left burner doesn’t always ignite. I tested the burners and the front left took too long to ignite. The others operate as designed. The burner head was replaced approximately 3 months ago and was not clogged. The harness to the ignitor is good, but I found old spillage in between the burner head and cooktop. Contacted techline and spoke to Leon and advised of my findings and previous repairs. Leon didn’t have a recommendation for repairs and provided file #7728813147. I removed and replaced the burner head and cleaned the cooktop where the head sits. Tested the burner and it continued to fail. I found that the burner head does not sit flush with the cooktop and could be causing a grounding issue. I am ordering the cooktop (black), orifice holder, burner head, caps, screws and CNOTE-LSO and office to schedule return service due to parts being

Near Clear Fork Loop, Liberty Hill, TX 78642
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WOC54EC0HS02 Arrived onsite for microwave with door that won’t shut all the way. Upon inspection I found the door intermittently not making full contact with the right side interlock. I was able to manipulate the MW door to favor the right side a bit and the light will turn off. I explained to the customer to shut the door with a little more force to engage that interlock. In the event of a call back please send interlock right side. Job complete.

Near Cascata Way, Liberty Hill, TX 78642
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Arrived on site to inspect refrigerator not making ice and slow water dispensing. Upon further inspection, I tested the water dispenser and water dispensed as designed. I placed the unit in diagnostics and tested the ice maker in test 120. The ice maker failed. I tested the fill tube in test 97 and the valve was humming but no water was coming out. I disconnected the fill tube at the top hinge and tested again and water dispensed. I am ordering the fill tube assembly, CNOTE-LSO FOR TRAINING and will return with all screened parts. No water leaks observed during service.; ordrng 1 W11223012 (tube-water)"

Near Chicoma Cove, Liberty Hill, TX 78642
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the crisper drawer not closing completely. When I removed the pan, I found a large block of ice on the RC evaporator/cover. I pulled the unit out and found the drain tube at the back of the unit was gapped. Using manufacturer approved silicone, I sealed the gap. I had the customer sign the Waiver of damages from defrosting the refrigerator and recommended that they place towels around the unit to protect the baseboards and if they have a shop vac to keep it handy. I am ordering the RC evap motor harness and CNOTE-LSO FOR TRAINING PURPOSES and will return with the prescreened parts. No water leaks observed during service.; ordrng 1 CNOTE (LSO FOR TRAINING) and 1 W11087438 (motor-evap)"

Near Calera St, Liberty Hill, TX 78642
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site to diagnose a refrigerator that is not producing ice. Found filter clogged preventing water from getting to icemaker. Customer provided replacement filter. Installed new filter and tested unit. Found all is working properly at this time, and no leaks were found at time of service."

Near Liberty Hill, TX 78642
Clif L.

Clif L.

FREEZER WHIRLPOOL WRS588FIHV00 Arrived on site to diagnose a refrigerator with a freezer handle that has come off and over cooling in the fresh food compartment. Tested all parts and components and found no failures causing over cooling issue. Reattached handle to unit and advised homeowner on airflow through RC and proper placement of items to prevent airflow blockage. No further repairs are needed and no leaks were found at time of service.

Near Old Glory Trail, Liberty Hill, TX 78642
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT790SAYM3 Arrived on site to replace pump for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Milestone Rd, Liberty Hill, TX 78642
Clif L.

Clif L.

WASHER WHIRLPOOL MVWC565FW2 "Arrived on site to diagnose a washing machine that is tripping the breaker. Tested unit and found loose wire on motor connection. Repaired wiring connection, and advised homeowner that manufacturer does not recommend appliances to be put on GFCI circuit as intentionally ungrounded parts may trip the circuits. No further repairs are needed at this time and no leaks were found at time of service."

Near Peggy Dr, Liberty Hill, TX 78642
Lou S.

Lou S.

ICE MACHINE WHIRLPOOL KUIX305ESS1 "Arrived on site to inspect ice machine making too much ice. Upon further inspection, I tested the ice bin thermistor ad found it open. I removed and replaced the thermistor and tested and unit is operating as designed . No water leaks observed during service, job completed."

Near Rio Gabriel Dr, Liberty Hill, TX 78642
Lou S.

Lou S.

REFRIGERATOR LG LFXS30796S/00 "Arrived on site to inspect refrigerator not cooling in the fresh foods section. Upon further inspection, I tested temps in the FC=8 degrees and RC=44 degrees on a setting of 46 degrees. I found that the RC evap fan was not operating. When I removed the evap cover, I found a small block of ice at the top of the evaporator and the evaporator had a good frost pattern. The ice was located centrally at the fan. Using my steamer, I removed the ice and then I removed and replaced the fan and reset the unit and tested. The unit is operating as designed. No water leaks observed during service, job completed. Recommended that the customer give the unit a few hours to cool being as the unit doors were open for a long period of time and it’s still warm in the RC section."

Near Fallwell St, Liberty Hill, TX 78642
Lou S.

Lou S.

OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site to inspect wall oven temps. Upon further inspection, the builder advised that the unit was tested by the inspector using a laser temp gun and advised that the temps were off. Using my multimeter with thermal lead I placed the thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My five temp readings were 381, 329, 372, 343, 368 for an average of 358.6 degrees for the average temp. I advised the customer that the unit is operating as designed. Also advised that the unit has to be tested using a multimeter with thermal lead in order to get an accurate reading on air temps and not surface temps like when using a laser temp gun. No repairs needed at this time. Job completed."

Near Claimjumper, Liberty Hill, TX 78642
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to install previously diagnosed and ordered part. Due to the doo gasket failing, I removed and replaced the gasket and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

Near Cascata Way, Liberty Hill, TX 78642
Kayman B.

Kayman B.

DISHWASHER WHIRLPOOL KDTM354DSS4 Arrived onsite for dishwasher making clicking or grinding noise and not washing. Upon inspection I found a stored error code of F6E4 indicating a failed motor or sump. I let the diagnostics test advance to the wash cycle and I could hear the sump humming but not pushing water. The unit will need a new sump and motor assembly for repair. I quoted the customer 500.97+ tax for svc fee parts and labor. Ordering sump and motor assembly (W10805015). ; ordrng 1 W10805015 (pump&motor)

Near Co Rd 285, Liberty Hill, TX 78642
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to install previously diagnosed and ordered part. Due to the inlet fill tube leaking, I removed and replaced the fill tube and tested. Unit is operating as designed with no leaks. No leaks at the end of service, job completed."

Near Liberty Hill, TX 78642
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed and ordered part. Due to the unit not heating in Bake mode and the oven light not working, I removed and replaced the main control and tested. Unit is operating as designed. No gas leaks detected during service, job completed."

Near Wild Sage Ln, Liberty Hill, TX 78642
Kayman B.

Kayman B.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite to install previously diagnosed parts. I installed the gasket and found that the control I was sent with was packaged wrong and is not correct in the parts layout either. I spoke with SR and got the right part figured out. Ordering control (W11261167) . ; ordrng 1 W11261167 (cntrl-elec)

Near Liberty Hill, TX 78642
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to inspect dishwasher door latch not working. Upon further inspection, I found the door open and when I attempted to close the door, the latch failed to engage securing the door closed. I inspected the latch and found it broken. Removed and replaced the door latch and retested and unit is operating as designed. No water leaks observed during service, job completed."

Near Cascata Way, Liberty Hill, TX 78642
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to inspect dishwasher causing moisture to build up on countertop above unit. Upon further inspection, the customer advised that the unit creates moisture/condensation on the countertop above the unit and at the opening of the door under the countertop. I found that the unit has the insulation wrap installed and also found that the door gasket is not sealing correctly at both top corners allowing moisture to escape and collect in the corners of the tub and the underside of the countertop. I advised the customer that the moisture/condensation build up on the countertop is due to the cooler air in the kitchen and the warm heat being put off from the dishwasher. I found that there is an AC vent that points directly to the unit. I am ordering the door gasket and scheduled return service No water leaks observed during service.; ordrng 1 WPW10524469 (gasket)"

Near Cascata Way, Liberty Hill, TX 78642
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site to inspect refrigerator ice dispenser not dispensing. Upon further inspection

Near Harvest Dance, Liberty Hill, TX 78642
Lou S.

Lou S.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site to inspect dishwasher leaking water and not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and found the spray arms don’t move. I found the ports were clogged with debris and I removed all debris and retested. Unit is operating as designed. Also found that the rinse aid dispenser dial was turned up to 4 dispensing too much rinse aid per wash cycle. I turned it down to 1 as the customer expresses interest into getting a water softener system. No water leaks observed during service, job completed."

Near Flexus Ln, Liberty Hill, TX 78642
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven shutting off mid cycle. Upon further inspection, I found the date on the display incorrect. Customer said they were baking and the timer began to do “crazy” things and the date keeps changing. I placed the unit in diagnostics and checked error codes and found none. I noticed the unit is not connected to WiFi. Due to the failures the customer is describing, I removed and replaced the main control and programmed the date/time. Tested the components in diagnostics then tested the unit on Bake at 350. Unit is operating as designed. Recommended that the customer connect the unit to WiFi and provided them with the whirlpool WiFi team number if they needed assistance. Job completed."

Near Quarry Rock Loop, Liberty Hill, TX 78642
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT730PAHZ "Arrived on site to inspect dishwasher hinge pads. Upon further inspection, I found the left friction pads had fallen off the left hinge. I removed and replaced the pads and tested the unit and it is operating as designed. No water leaks observed during service, job completed."

Near Calera St, Liberty Hill, TX 78642