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Local Reviews
for Liberty Hill, TX

Rated 4.9 out of 5 stars based on 15 customer reviews

Map of Liberty Hill, TX

Amberlee




Great Service!


Map of Liberty Hill, TX

Mary “Efficient and courteous setvice”




Needed my Samsjng washer repaired after it failed Sunday evening. Emailed Appliance Express, and got a quick response and an appointment for first thing Monday morning. Tommy and their new Samsung technician Justin were courteous and efficient, diagnsosed the problem,ordered the part and returned today to fix it. A great experience from start to finish. Highly recommend!


Map of Liberty Hill, TX

Courteous & professional!





Map of Liberty Hill, TX

Demosonine




My technician was very knowledgeable and clean. He was able to repair my fridge in a timely manner and had a really good personality!


Map of Liberty Hill, TX

pays attention to detail





Map of Liberty Hill, TX

Friendly service





Map of Liberty Hill, TX

NewOwner




Great Service, Cover Items for everyday use of our products


Map of Liberty Hill, TX

Friendly Service





Map of Liberty Hill, TX

528 Buffalo Trail





Map of Liberty Hill, TX

Thomas was Awesome!





Excellent service!




The guys came early, assessed the situation, replaced a broken control kit, were cautious, & courteous to keep my home clean & damage-free. Excellent!


Amazing Service




Jerry is what every in-home service technician should strive to be. He was extremely knowledgeable, very friendly, and had interesting conversations. He was also very patient as I had plenty of questions to which he had very honest, professional answers to. He also let me hover while he was working and explained everything he was doing and what specifically was wrong with my fridge. On top of that, he gave me advice on small maintenance things I should be doing. I wish every in-home service call was like this one.


Extremely prompt!





Trudy




Great service.


Great Service





Lou S.

Lou S.

arrived on site to inspect oven glass broken. Upon further inspection, I found that the door inner glass had shattered and needed to be replaced. I vacuumed the remaining pieces of glass from the door and installed a new inner glass piece. Tested the unit and unit operates as designed. Job completed.

Near Mustang Mesa, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered part. I used my heat gun to shape the door gasket and I removed and replaced the RC door gasket due to the original being torn. I tested the unit and the unit operated as designed. No water leaks observed during service. Job completed.

Near Mustang Mesa, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to inspect microwave running when the door is open. Upon further inspection, the customer advised that the units inner light would flicker when opening the door, as well. I attempted to duplicate the issue, but could not. I removed and replaced all three switches and both interlocks and tested the unit. The unit operated as designed. Job completed.

Near Barlow Dr, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to install both refrigerator doors and the freezer door. I removed and replaced all three doors and in the process I found that the right rc door gasket was torn. I am ordering a gasket and scheduling return service for 07/16/18. No water leaks observed during service.

Near Mustang Mesa, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Near Palomino Pl, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the motor/fan and tested the unit. Unit operated as designed and no more noise. I arrived with two fan motors W10860984 and one of the parts was defective as one of the connectors was broken off. I was able to use the other fan motor. Job completed.

Near Bold Sundown, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived on site for sensor failure.sensor was shorted. Replaced. Tested. Unit now heats without failure code.

Near High River Ranch Dr, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived on site for icing/frosting in freezer sections and light switch not working. Found that the door was not closing properly and the light switch was stuck in the off position. Corrected both. lol water connections were dry.

Near Andele Way, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to inspect dishwasher not heating. Upon further inspection, I found that the heating element was burnt through. I removed and replaced the element and tested and the unit operated as designed. No water leaks observed during service. Job completed.

Near Quiet Oak Cove, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived on site for F6E2 failure code. Removed and replaced failed user interface. Unit now operates properly with no water leaks.

Near N Encino Crossing, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Installed the top left lock and all four legs and leveled the unit. Tested unit and unit operated as designed. No lint observed during service. Job completed.

Near FM1869, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Replaced controls and coil for intermittent operation of refrigerant valve. Customer left before work was completed. Water connections were all dry.

Near Buffalo Trail, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to inspect dryer not heating up. I asked customer for POP but they could not find it. Customer notified Aaron's and I spoke to Jordan and he verified POP of May 5, 2018. Upon further inspection, I verified voltage at the outlet and at the back of the unit. I verified ohms at the fuse, and element, but the cutoff was open. I removed and replaced the cutoff and tested unit and unit operated as designed. I verified airflow with an airflow tester, as well. I found that the unit did not have any feet to center the unit. Office to order four (4) feet and top lock and schedule return service for 06/07/18 TL. No lint observed during service.

Near Inspiration Dr, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to inspect microwave light flickering. Upon further inspection, I found that the interior light does flicker when opening and closing the door. I removed and replaced both interlocks and all switches and tested the unit and the unit operated as designed. Job completed.

Near Inspiration Dr, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to inspect washer not completing cycle. Upon further inspection, I placed the unit in diagnostics and tested. Unit showed error code F0E5 and F7E9 at the end of test mode. I found that the rotor bolt was loose and I tightened it. Also, the unit was badly off balance. I placed the unit in diagnostics and cleared the error codes and tested again. Unit operated as designed. The floor was not level and the unit rocked badly. I could not level the unit due to this and advised the customer that they would need to level the floor before the unit could be leveled. I explained how to level the unit once the floor was leveled. No water leaks observed during service.

Near Rolling Hills Dr, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to inspect oven only getting to 250 degrees. I placed the rack in the middle and placed my thermal couple in the center of the rack. I started the oven on bake at 350 degrees standard preheat and began my readings. First reading at 350 degrees was 317. Peak reading was 328. Reading at first drop in temp was 296. Final peak reading was 407. Final drop reading was 341. Average of readings was 343 degrees. I advised the customer of my findings and that the unit is good. Job completed.

Near Garden Gate Ln, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Unit was in the process of defrosting and there was a small amount of ice buildup on the evaporator. I had to steam the remaining ice away before replacing the parts. Once the ice was removed, I removed and replaced the Evap fan motor/thermistor and Evap cover. I found that the drain tube had a small gap approximately 1/8 inch from the bottom of the unit. I used manufacturer approved silicone and sealed the gap. Return the unit to its space and tested and a the unit tested good. All water was cleaned up at the end of service and no water leaks observed at the end of service.

Near Buffalo Speedway, Liberty Hill, TX 78642
Lou S.

Lou S.

Arrived on site to inspect dishwasher not operating. Upon further inspection, I placed the unit in diagnostic mode and tested. Unit operated as designed. Customers complaint was that no water was coming into the unit. I verified the water connection under the sink. I verified voltage to to water valve also. I ran the unit in diagnostics again with customer present and the unit operated as designed. No water leaks observed during service.

Near Stone Pony, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the door, door gasket with high temp adhesive, and the water valve and hose. Tested unit and unit tested good. No water leaks observed during service.

Near TX-29, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the glass cooktop. Tested unit and unit operated as designed. Job completed.

Near FM1869, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to inspect cooktop Ignitor constantly clicking. Upon further inspection, I found that the left rear burner valve is sticking causing it to constantly click or attempt to ignite. Also found that the right rear burner flame was only burning on the right side and barely flaming out on the left side of the burner. Office to order left rear valve and right rear burner head/orifice holder and schedule return service for 05/29/18 CS. No gas leaks detected during service.

Near Norcia Loop, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to inspect cooktop parts missing. Upon further inspection, I found that both front and both rear burner heads were missing. Office to order left front, left rear, right front and right rear burner heads and ship directly to the customer. The middle burner head was present. No gas leaks observed during service.

Near Umbrella Sky, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostic mode and found that the sump/motor was not working. The drain pump tested good as did the element. I removed and replaced the sump/motor assembly and tested unit and unit tested good. I found a drill bit and a piece of a dishwasher mount in the sump/drain area. I took pictures for reference. No water leaks observed during service. Job completed.

Near Umbrella Sky, Liberty Hill, TX 78642
Lou S.

Lou S.

Arrived on site to inspect refrigerator kicking on and off and not cooling. Upon further inspection, I found that the customer had the unit unplugged. I plugged the unit in and the unit came on, but shortly kicked off and I could hear the start device pop. I unplugged the unit and removed and replaced the start device and plugged the unit back in. The unit began to operate as designed. After a few minutes the unit began to cool in the freezer chamber. After approximately 15 minutes, the refrigerator chamber began to cool. I put the unit back into its place and set the legs and leveled the chassis. No water leaks observed during service. Job completed.

Near Umbrella Sky, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to inspect microwave control panel flashing in and out. The customer advised that the unit inside light would not come on when opening the door and the panel would read door. She also stated that the control panel would turn off and on while still plugged in and not in use. I removed and replaced the interlocks, switches and control. Tested unit and unit operated as designed. Job completed.

Near Continental Ave, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived on site for noisy operation. Found that the noise was coming from the expansion of the bake element. Tweaked the bake element mounting feet and now the element is quiet during heat up and cool down.

Near Rock Ridge Trail, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived on site for noisy operation. Found that the noise was coming from the expansion of the bake element. Tweaked the bake element mounting feet and now the element is quiet during heat up and cool down.

Near Rock Ridge Trail, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to inspect dishwasher not drying. I placed the unit in diagnostic mode and received no error codes. Continued with diagnostics and unit operated as designed with no error codes at the end. Customer advised that the rinse aid was not dispensing and last filled about two months ago. I verified the setting which was at max. I found a large amount of detergent in the unit after diagnostics. Advised the customer to cut back on detergent use using liquid and not the pods. Also advised customer to run their tap water until it got extremely hot then turn the unit on so that it would operate with hot water and not have to heat the water while cycling. I removed and replaced the dispenser and ran the unit through diagnostics again and the unit operates as designed. No water leaks observed during service.

Near Ronald Reagan Blvd, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived on site for no heat condition. Unit has defective TOD

Near TX-29, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to install previously diagnosed part. Removed and replaced the display control. Tested unit and unit operated as designed. Job completed.

Near Wild Sage Lane, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived on site or no light operation. Determined loose cam was not depressing switch properly. Corrected loose Cam and light now operates properly.

Near Palo Duro Ln, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived on site for no heat in right front burner. Burner worked properly each time the customers and I used it.

Near Rolling Hills Dr, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

Wine cellar model# KUWL204ESB. Interior light staying on.

Near E Cimarron Hills Trail, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

KitchenAid refrigerator model# KRFC704FSS00. Fresh food compartment not maintaining temperatures and

Near E Cimarron Hills Trail, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived on site for poor drying conditions and odors. Tested operations which were all normal. Heater did energize and sizzle water. Incoming water to unit was 107 degrees. Unit has no drying agent in dispenser. Water connections were dry.

Near TX-29, Liberty Hill, TX 78642