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for Liberty Hill, TX
Richard - Liberty Hill, TX
James did an excellent job of not only fixing the problem with our Whirlpool fridge, but making sure the the appliance was working correctly in all areas. Could not be more impressed. He represents what in home repair should be.
Taylor - Liberty Hill, TX
Brian - Liberty Hill, TX
Our tech did great! We have a working appliance!
Great device! Arrived on time!
Kristen - Liberty Hill, TX
Awesome service. thank You
Rebecca - Liberty Hill, TX
Candice - Liberty Hill, TX
Both times Jonathan has visited us he was very prompt. He was especially good at explaining what he was doing and why
Peter - Liberty Hill, TX
Great Employees and work
Calvin T - Liberty Hill, TX
I've had great experiences with the work and employees, as well as scheduling
Paul - Liberty Hill, TX
Good job as usual
Very professional and prepared
Paul - Liberty Hill, TX
James promptly diagnosed the problem and repaired what was needed with the parts he brought.
Timely and professional installation
Monica - Liberty Hill, TX
James was on time and efficient in replacing my defective refrigerator door.
Dora - Liberty Hill, TX
Greg - Liberty Hill, TX
Showed up with parts on hand and did a great job.
Marvin - Liberty Hill, TX
warranty work, so don't know cost/pricing. Arthur was very professional. knowledgeable, polite. no time wasted.
Dishwasher sprayer replaced
Debbie - Liberty Hill, TX
The men who came to our house on two different days were very nice and professional.
Cheryl - Liberty Hill, TX
My washer is working like new again. So happy James identified the problem.
Melissa - Liberty Hill, TX
Arrival in the time frame and on the front side of it; very polite and professional; listened to all that we had to explain; promptly took care of the issue; very knowledgeable as well
Haley - Liberty Hill, TX
Michael - Liberty Hill, TX
Matthew - Liberty Hill, TX
I have used Appliance Express, twice in the first year of home ownership here in Texas. Both times I have been more than pleased by the expertise and work performed by the Appliance Express techs.
Jessica - Liberty Hill, TX
Great, knowledgeable service, very prompt.
Sheri - Liberty Hill, TX
Taylor - Liberty Hill, TX
Always a pleasure. Communication is great and service is super fast!
Builder with many service request
Duane - Liberty Hill, TX
Great service and honest friendly techs!
Cathy - Liberty Hill, TX
Gerry shared a lot of information on appliance use and maintenance that was very helpful. Great job!
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site and installed new ui and control. Tested operation and found door lock error. Tested door lock at control and found to be good. Upon further inspection I found the harness for the door lock to be pinched between panels. Inspected wire for damage and found to be good. Located harness properly to ensure it did not pinch when panels installed. Tested operation and found unit working properly. Job complete
WASHER WHIRLPOOL WTW4855HW0 Arrived on site and found upper agitator has come off. Called tech line to document . I found the lower wash plate splines showing signs of wear and slipping on gear case. Installed new wash plate and agitator and added blue lock tite to secure bolt. Instructed customer that the lock tite requires 24 hours to cure and to not use unit until it has cured. Job complete
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site and installed new gaskets, adapter, insulation, damper, ice makers, ice door, and mullion. Tested operation and found unit working properly. Job complete"
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in fresh food section. Main control, dispenser control, and evaporator thermistor Will need to be replaced, also Arce cavity will need to be sealed with food grade caulking to ensure no air leaks into unit..; ordrng 1 W10841140 (adhesive)"
WASHER WHIRLPOOL WTW8800YW0 Arrived on site and installed new lid and hinge pins. Tested operation and found unit working properly. Job complete
OVEN WHIRLPOOL WOFXXXXXXXXX "Arrived on site to diagnose oven not coming on. Verified model tag was removed and unable to find it anywhere. Found open fuse. Verified operation after part install.
WASHER MAYTAG MVWC416FW1 agitator bolt has come loose from the agitator shaft. Bolt threads look great. Will order gearcase.; ordrng 1 W10772621 (screw) and 1 W11035747 (gearcase)
DRYER GE GTD42EASJ2WW "arrived on site to inspect dryer not functioning. Upon further inspection, I turned the timer on and pressed the start button and the unit came on. Customer advised that the unit starts intermittently. I continued to test the unit by pressing start and finally it failed. When I pressed start, the drum moved maybe a quarter of an inch and stopped ad wouldn’t do anything else. I tested the start switch, door switch, and belt switch and all were good. Timer is functioning as designed. I contacted GE Techline ad spoke to Josh and explained the issue. Josh stated it sounded like the windings in the motor are shorted out and to replace the motor. When I went to remove the blower wheel, the plastic began to break; therefore, I am ordering a blower wheel and will return with all prescreened parts and ordering. No lint observed during service.; ordrng 1 WE16X23857 (BLOWER WHEEL)"
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Arrived on site for no cool condition really fresh food section. Diagnosis found that the evaporator fan motor has failed. Replaced fan motor and customer will allow sufficient time for unit to cool down. Customer has some ice build up and she will defrost the unit overnight. No water is connected to this unit.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for upper spray arm not working properly. Inspected upper spray arm to find one of its securing tabs failed. Removed and replaced upper spray arm. All water connections are dry.
WASHER MAYTAG MVWC416FW1 "Arrived on site for washer agitated coming loose. Performed diagnostics mode and checked fault codes, no faults codes. Ran unit through test cycle and monitored operations. Inspected bolt threads and gear-case. Found no signs of lock tight. Added lock tight and tighten bolt. Allow 24 hours for lock tight to dry.. All,tested good, no water leaks present."
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site to replace sprayer arms, vent, and door gasket for dishwasher. Replace all four parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed."
OVEN WHIRLPOOL WFG530S0ES1 "Arrived on site for range oven intermittently working. Performed diagnostics and tested bake cycle. Removed drawer and found pan touching sparking igniter, causing not to spark correctly. Tested unit and monitored temperature to check cycling. Found oven cycling correctly. All tested good."
REFRIGERATOR KENMORE 795.51833.410 "Arrived on site to diagnose refrigerator not cooling. Verified 60 degs both compartments, no heat transfer on high side, proper voltage to compressor. Tapped low side and got 55 psi, compressor is faulty. . Customer has a leak on the water supply hose and I made them aware of it, I was informed they are going to shut water off to fridge. If customer calls us back, will need compressor, drier and access valve replaced.
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site and tested operation. I found the oven light staying on. It would turn off from console then the console would switch right back to light on. Tested door latch assembly and found to be good. Unit will need new console and control to repair; ordrng 1 W11261167 (CONTROL ) and 1 W11297728 (CONSOLE )
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site and tested operation. I found chattering noise coming from freezer compartment. I ran diagnostics and found 3 way valve making a clicking noise constantly and the low side freezer evaporator line sweating in compressor compartment. Unit has a failing 3 way valve and possible sealed system leak. Unit will require new fresh food evaporator and 3 way valve to repair. Dye drier and process stub will be required to complete repair. 1 TJ90SF8404 (STUB) and 1 W10874835 (valve) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found both sprayer arm split, door gasket warped, and vent assembly leaking. All four parts are leaking, and all four will need to be replaced to complete repairs. .; ordrng 1 WPW10428211 (vent) and 1 WPW10491331 (spray arm)"
WASHER WHIRLPOOL WTW8800YW0 Arrived on site and found new lid damaged but I was able to install to allow function. Unit will also need new hinge pins to correct as they were reversed upon arrival and damaged causing poor alignment of lid. 1 W10842924 (lid) and 1 WPW10544328 (hinge(RT)) and 1 WPW10544329 (hinge(LEFT))
REFRIGERATOR MAYTAG MSC21C6MFZ00 Arrived on site to diagnose a refrigerator that is not producing ice.Repaired wiring and added extra lengths of wire for strain support. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
DRYER MAYTAG MED8200FC2 "Arrived on site for stacked dryer lint screen housing broken. Inspected unit and work area, found flapper on housing broken. Gained access to housing, removed failed housing and installed new. Tested operation. All tested good. Spoke with customer on user care guide and air flow."
COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site to install previous diagnosed parts. Removed unit and installed panel and trim. Assembled unit and installed. Tested operation, all tested good."
WASHER WHIRLPOOL WTW8800YW0 "Arrived on site for washer top rusted and causing rust stain on clothes. Performed diagnostics mode and ran automatic test cycle. Monitored operation, found all work properly. Found lid with major rust buildup. Service and labor $189.99 top frame $162.36 hinge $62.69 plus tax $34.24 total of $449.28. Disassembled top and installed new with hinge. Found lid separating. Contacted service manger on lid failure (CS). Will replace lid to no charge to customer. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (SCH APT) and 1 W10842924 (GLASS LID)"
MICROWAVE JENN-AIR JMW2430DP02 Arrived on site to install previous diagnosed part. Removed unit and installed switch.Tested unit and installed. Tested door operation. All tested good. Customer stated that when you push left on door unit stops working. Called tech support ). He stated that when pressing in on left side is causing switch to disengage. Unit is operating as designed.
COOKTOP JENN-AIR JIC4536XS00 Arrived on site and found unit un responsive and breaker tripped. I found the fuses have failed on modules. Installed new modules and tested operation. Unit working properly. Job complete
OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site and installed new upper blower and console. Tested operation. Unit working properly. Job complete
WASHER ADMIRAL ATW4675YQ1 "Arrived on site for washer making loud noises durning spin and tub uneven. Inspected unit and found back left suspension not in place. Corrected suspension and inspected. Performed diagnostics mode. Tested unit for error codes, none found. Ran automatic spin and installed gearcase, no issues found with gearcase. Ran automatic test cycle. Ran unit in normal operation on high spin. Spoke with customer and found failure happen when trying to wash a rug. All tested good, no water leaks present."
DRYER WHIRLPOOL MEDE400XR0 "Arrived on site for dryer added time on sensor dry. Performed temperature test, found no air flow. Inspected vent on outside of home and found clogged with lint (see SD-QuickPic ). Spoke with customer on air flow and getting vent cleaned. All else checks good."
DRYER WHIRLPOOL WED5000DW "Arrived on site for dryer having long dry times and dryer tearing clothes. Inspected unit and found vent crushed (see SD-QUICKPIC). Removed vent and performed temperature test, found temperature within range. Disassembled unit and t and installed drum. Found nothing abnormal to cause tears in clothes. Spoke with customer on air flow. All tested good."
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived on site to install previous diagnosed parts. Inspected waive harness from door and found broken (see SD-QuickPic). Will need to replace FC door. Office to schedule appointment for return. Please allow 6 to 8 weeks for return. ; ordrng 1 LW11089000/STAINLESS (FC STAINLESS STEEL DOOR )
MICROWAVE JENN-AIR JMW2430DP02 "Arrived on site to install previous diagnosed parts and for microwave door not connecting to switches. Customer has to push on left side of door for microwave to start. Performed diagnostics mode and found inner door wrapped. Will return with inner door, spring and interlock. Schedule return for Monday the 22nd. ; ordrng 1 W10687342 (INNER DOOR) and 2 W10874474 (DOOR SPRING)s and 1 W11241293 (INTER LOCK ASSEMBLY )"
WASHER GE GTW460ASJWW "Arrived on site for washer continues to drain. Found small crack in panel and had customer waiver for moving appliances. Performed diagnostics mode and tested unit. Found analog pressure hose clogged. Cleared hose and tested on speed wash. Found cycled completed. All tested good, no water leaks present."
COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site for rust on trim. Found rust panel, on left and right side trim. Attended to remove rust with dry eraser Tested burner operation. Will need to replace trim and panel. Schedule return for Thursday the 11th. ; ordrng 1 W10226014 (trim-cktop/ LEFT) and 1 W10226015 (trim-cktop/ RIGHT)"
MICROWAVE WHIRLPOOL WMH31017HB0 Arrived on site for microwave having door issues. Inspected unit and found door strike broken off in interlocks. After father inspection found face of cavity damaged door rubbing top of control panel. Called tech support and spoke with Butch (SR# 7724548304). He documented call and transferred to trade partners service. Spoke with Darion. Builder will need to contact contractor order desk with SR# at 1-800-962-2537 to have unit exchanged.
DISHWASHER KITCHENAID KDPE234GPS0 "Installed new door switch and unit still has no power out of control. Will order new control, led display, and will reinstall console. Office to locate parts and reschedule with customer.; ordrng 1 W10858705 (COVER) and 1 W11087210 (CONTROL) and 1 W11281068 (LIGHT)"
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site and tested operation. I found the freezer ice maker has failed causing no ice production. Upon inspection of fresh food ice maker I found it to be turned off. Turned ice maker on and it cycled properly and filled with water. Installed new freezer ice maker and ran diagnostics tests. Unit it working properly and all functions test good. Job complete