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for Liberty Hill, TX
Cheri - Liberty Hill, TX
Technician was very helpful. Tested the refrigerator to diagnose problem. Was very professional and explained what he was doing along the way. Gets my highest recommendation!
Anita - Liberty Hill, TX
Both visits by Appliance Express associates were good. The associates were friendly and knowledgeable. I would definitely recommend Appliance Exprress to anyone I know.
Lissa - Liberty Hill, TX
Stacie - Liberty Hill, TX
The service tech came in and fixed the problem quick and efficiantly
Ryan - Liberty Hill, TX
Two guys came out separately. One to diagnose and one to fix. Clean, well spoken, professional.
Lisa - Liberty Hill, TX
very professional, quick, courteous, and informative!
Carol - Liberty Hill, TX
Gary - Liberty Hill, TX
On time. Courteous, professional. If I would have read the user manual more carefully I could have solved the problem myself!
Estelle - Liberty Hill, TX
Great service rendered
Will - Liberty Hill, TX
Randall - Liberty Hill, TX
Jonathan and Cliff were both outstanding in the knowledge and professionalism. Would recommend them to everyone.
Alexander - Liberty Hill, TX
Extremely professional and great service
Rita - Liberty Hill, TX
Very professional and friendly
Carol - Liberty Hill, TX
The men that came out were very professional, timely and friendly. I appreciated them explaining everything and gave me some helpful hints. Great job!
Daniel - Liberty Hill, TX
Cindy - Liberty Hill, TX
James was very professional and did a great job both diagnosing and fixing my washer. I appreciate you so much!
Stephen - Liberty Hill, TX
Robert - Liberty Hill, TX
Johnathan is the best technician ever!!
Amanda - Liberty Hill, TX
Johnathan the technician was truly the absolute best. I was running 5 minutes late to his arrival and he waited patiently for me. He had another technician with him in training and did an amazing job at training him. Johnathan was very professional and knew his job very well. He went above and beyond and I couldn't have asked for a better technician. Thank you for your great service. He deserves a promotion.
Ken - Liberty Hill, TX
Great service. Johnathon was efficient and very helpful with tips and advice on maintaining my refrigerator.
Ken - Liberty Hill, TX
Service tech James did a great job. He was knowledgable, efficient, competent and offered up a lot of advice regarding our oven and refrigerator. As for the cost and pricing I have nothing to compare to since I haven't had to use an appliance repair service before but I think it was reasonable for the excellent service received.
Austin - Liberty Hill, TX
Dee - Liberty Hill, TX
Technician showed up as scheduled and was able to address the problem on the first visit.
Great service - great Tech’s
Micheal - Liberty Hill, TX
The tech’s that came out were great folks as usual. They know their jobs and and are customer friendly/respectful. Keep your great employee’s and service and, you’ll always be a top notch outfit which, sadly the exception rather than the rule these days.
Joe - Liberty Hill, TX
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect refrigerator noises. Upon further inspection, I removed the right crisper drawer and found standing water/ice in the bottom of the RC section. I disassembled the RC section and using my wet vac, removed the water/ice. I removed the RC evap cover and found where the damper motor was rusted and the damper retainer and support styrofoam were damaged and the small pieces that were breaking off were going into the evap drain tube and clogging it. Using my steamer, I removed the ice from the evap drain pan and drain tube. I removed and replaced the damper and using foil tape, I taped up the remaining portions of the retainer and support until I can return to replace them. I am ordering the retainer and support and will return with all prescreened parts. No water leaks observed during service.; ordrng 1 W11225849 (retainer) and 1 W11230117 (support)"
MICROWAVE WHIRLPOOL WMH32519HZ4 "arrived on site to diagnose microwave not heating. Performs diagnostic and tested unit. Found magnetron making very loud humming, much louder then normal. Removed from cavity and found diode melted as well. Replaced capacitor, diode and magnetron and retested. All is now heating and working as designed. Call complete."
ICE MACHINE KITCHENAID KUIS18PNXB1 "Arrived on site and tested operation. Found unit making ice during fast ice selection. Inspected for failures and notice water dripping from reservoir and recirculating pump cutting off and on. Upon removing reservoir found that the harness to pumps corroded along with pump connectors and water levels sensors. Inspected reservoir and confirmed large crack in reservoir near drain plug. Unit will need new pump harness, drain pump, recirculating pump, sensor and reservoir to repair. ; ordrng 1 WP2310092 (harns-pump) and 1 WP2313705 (pump DRAIN) and 1 WP2324334 (RESERVOIR)"
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site to diagnose reports of refrigerator making loud noises. On arrival customer showed me a video they had captured of a loud almost motor like sound coming from what appeared to be the center rear section. Customer says the noise will run for quite a bit before stopping. Ran diagnostics and tested Evap fan and diffuser, compressor, condenser fan. All moving parts are testing good. Diffuser sounded fine. Checked FC Evap and found no ice buildup, solid frost pattern. Advised customer that if ice is building on the fan blades or diffuser it may make a bit of noise, but customer has not heard the noise I’m several days. Set unit to basic defrost mode to reduce Evap ice buildup if it is sporadically high. Call complete."
DRYER MAYTAG MEDB835DW4 "Arrived on site to diagnose dryer that was not drying clothes quickly and making no sound when finished. Performed diagnosis and found unit is heating properly as it should. Felt airflow and felt minimal airflow coming from unit. Advised customer to talk to property manager to have dryer vents cleaned. Customer also said unit isn’t making the noise when it’s done. Tested and could not get any sound to come out. Orsering console, speaker and overlay, and returning with control if needed. Ordering all 3 parts to have if more then speaker is needed or overlay breaks on removing. Office to schedule return when we can find availability on console due to showing out of stock. ; ordrng 1 W11026442 (console) and 1 W11123146 (speaker) and 1 W11158457 (overlay)"
DISHWASHER AMANA ADB1400AGS1 "Arrived on site to diagnose dishwasher that was not dispensing rinse aid and also sliding forward when fully opened. Performed diagnostic on unit. Found no error codes present. Rinse aid was completely full, and customer informed me they haven’t had to fill it in 2 months and dishes are always wet. Replaced dispenser to resolve rinse aid issue, due to blockage. I checked the unit to see what was moving, and found that the unit is properly installed with side brackets, but the floor is slightly uneven. When under weight, the feet do slide and the unit pivots on the bracket screws. Adjusted leveling feet some to compensate, but feet have no traction on the floor. Nothing else we can do to adjust. All is now working as designed, call complete."
COOKTOP WHIRLPOOL GCI3061XB00 Arrived on site and installed new harness. Tested operation and found unit has F47 error. Installed module and found F47 remains. Called tech line and spoke to Dave #7727974381. Tested voltage and recommended replacing ui again. Installed ui and unit has F47 and will not store its programming code. Called tech line again and spoke to Kathy. Need to order ui of Wpw10396615 and program code of 21; ordrng 1 WPW10396615 (display)
REFRIGERATOR KENMORE 795.74023.411 Arrived on site and tested operation. Found fresh food and freezer at 58 degrees. Compressor running and making a gurgling sound. Inspected fresh food evaporator and found to be sweating at exchanger. Unit has a failed compressor. ; ordrng 1 ADH73150210 (DRIER) and 1 TCA38151706 (COMPRESSOR) and 1 TJ90SF8404 (STUB) and 1 TOOL (SOFTWARE JIG)
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Arrived on site and tested operation. Found start device tripping constantly. Installed new start device and tested. Unit tests good. Job complete
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and tested operation. Found fresh food at 42 and freezer at 2 degrees. Both set to recommended. Ran test 4 to check sealed system and found proper frost patterns. Found ui reading temps as colder than setting. Installed new ui and tested. Unit tests good. Job complete
RANGE WHIRLPOOL KSGG700ESS1 "Arrived on site to install previously diagnosed and ordered part. Due to the convection fan failure, I removed and replaced the convection fan assembly and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived onsite and replaced door but found icemaker motor shaft seized. Ordering shaft to finish repair, all else checks good. ; ordrng 1 WPW10347114 (shaft)"
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site and installed new valve. Tested operation and found unit working properly and all water connections dry at time of service. Job complete
REFRIGERATOR LG LFXS29766S/01 Arrived on site and tested operation. Found ice makers both over filling and icing up. Tested valves and found flow meter in inlet valve has failed and ice makers are on timed ice making. . ; ordrng 1 AJU72992603 (VALVE)
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrived on site and tested operation. Found no ice in fresh food ice maker. Tested ice maker and found to be good. Tested fill tube and found fill tube heater has failed and water line has frozen. Installed new fill tube assembly and tested operation. Unit tests good. Job complete
WASHER WHIRLPOOL WFW94HEXL0 "Arrived to inspect unit tripping breaker. Cust stated tripped twice after last Visit. Ran diagnostics and found no errors, found no broken or burned wires or any shorts or burns on control board or motor board. Ran tests modes and found 9.4 amps being pulled wi5 all accessories on. Teste u it on separate outlet and still did to ripped circuit. Advised customer breaker may be weak or circuit may not be a designated circuit . Advised to run on separate outlet for loads and see if that circuit Tripp’s. Advised to call back if unit tripped other breaker"
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived to inspect unit with drying issue. Ran diagnostics and dispenser not dispensing rinse aid. Replaced dispenser and tested properly
COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived to inspect unit with heating issues. Found valve needed adjusted, and tested properly"
RANGE WHIRLPOOL KSGG700ESS1 Arrived to inspect unit with no bake. Atarted bake and found few clicks before lighting. Found burner tube had been pulled off office under unit during installation. Was able to correct t and teste. Now lighting properly but covetion fan not operating. Will need to complete repair ; ordrng 1 W11048093 (fan-convct)
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site and tested operation. Found shifter fault in memory. Ran diagnostics and found gear case making a grinding sound and skipping when agitating. Unit has failing gear case caused by failed shifter. Also found due to over heating if drive components the agitator is seized to the drive tube and will have to be cut off to replace gear case. Unit will need new agitator, gear case and wash plate to repair.
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived onsite and tested unit for leaking and found gasket out of place only and no evidence of current leaking. Secured existing gasket to repair. Advised customer on findings all checks good. Was advised that leak could be from sink issue.
COOKTOP KITCHENAID KICU569XBL26 Arrived onsite and found unit operating completely dead. Replaced both modules and UI. Programmed and powered on. Unit is now operating as designed.
RANGE WHIRLPOOL WFE505W0HB1 Arrived onsite and replaced the block. Unit is now operating as designed. Advised customer on repair.
DISHWASHER AMANA ADB1400AGS1 Arrived onsite and found unit still not dispensing any rinsaid. Spoke with Bryan at techline and was advised to replace control dispenser and main harness all together.
COOKTOP WHIRLPOOL GCI3061XB00 Arrived on site and tested operation. Found f47 error. Verified wiring to ui and found reversed. Corrected wiring and found display not turning on. Tested fuses and found thermal fuse to left side of unit has failed. Unit will need new harness to repair. ; ordrng 1 WPW10328397 (harns-wire)
OVEN JENN-AIR JJW2830IL00 Arrived on site and tested operation. Found unit gives f6e4 while preheating both ovens. Installed upper oven acu per tech sheet and tested operation. Unit tests good. Job complete
RANGE WHIRLPOOL W5CE3024XB Arrived on site and installed new switch. Tested operation and found burner now functioning properly. Job complete
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite and tested operation found unit not making any ice checked all my seals all seals checked good. Ran test 56 found no fault codes. Ran quick test and verified everything was running properly. Possible defect in icemaker. Installed new ice maker and made customer aware that that would take at least 24 hours for sensors to get down to operating temp. Job complete
RANGE WHIRLPOOL W5CE3024XB Arrived onsite and tested operation found FR burner overheating. Tested BR burner it tested good and was working properly. Found the switch had failed to FR unit will need new switch to repair. ; ordrng 1 WPW10244639 (switch-inf)
OVEN KITCHENAID KOSE500ESS04 Arrived onsite and found unit dead checked thermal fuse found that it had failed installed new thermal fuse and tested operation. Found unit working properly as designed job complete.
WASHER WHIRLPOOL WFW94HEXL0 "Arrived to inspect unit shutting down during cycles, found unit drain pump would heat up and shut down. Replaced pump and tested properly
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite and tested operation found unit working properly as designed. No water leaks. Customer also stated unit hasn’t leaked water in 3 days. They had just ran a wash cycle before arriving. I gained access to internals and checked all seals and gaskets. Checked all water connections and made sure everything was tight and secure. Ran quick cycle and inspected for water leaks and everything checked. No water leaks at time of repair. Job complete.
VENTHOOD WHIRLPOOL UXT5230BDS1 "Arrived on site to inspect venthood lights not working. Upon further inspection, I found the installed and sitting on the cooktop (photo). Also found several scratches on the underside panels (photos). I tested the blower and it operated as designed. I tested the lights and they failed to come on. I found that the bulbs were missing. I removed and replaced both light assemblies and tested. Unit is operating as designed. Builder arrived and I showed him the scratches. He advised that he knew about them. Job completed."
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived onsite and tested operation found unit working properly as designed. Gained access to internals and checked seal and gasket checked good. Checked spray arm ports and they checked good. Was unable to duplicate problem at time of service. Job complete
COOKTOP WHIRLPOOL GCI3061XB00 Arrived onsite and found unit dead tested the power supply and found 240 volts. Checked fuses found fuse had failed. Replaced module and and found unit powering on but the burners still not working.