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Local Reviews
for Liberty Hill, TX

Rated 4.7 out of 5 stars based on 41 customer reviews

Map of Liberty Hill, TX

Awesome service!




Jonathan was very informative and helpful with all my questions.


Map of Liberty Hill, TX

Very helpful and knowledgable




The technician was very helpful in providing extensive answers to my questions and concerns regarding our oven. I appreciated his insight and ability to alleviate my concerns.


Map of Liberty Hill, TX

Great service!




Jonathan was very polite, professional and knowledgeable. Highest recommendation.


Map of Liberty Hill, TX

Great service




Will use again. Arrived early and quick!


Map of Liberty Hill, TX

Great service




We were happy with the service we received from Thomas at Appliance Express. Dishwasher works great so far


Map of Liberty Hill, TX

Great service




This repair was a great experience, I would highly recommend this company


Map of Liberty Hill, TX

If it aint broke, don:t fix it!




Replaced the whole ice maker unit but it was not the problem. Never tested to see why the water was not getting to the ice maker!


Map of Liberty Hill, TX

Nice but really not helpful




I did not feel like I was heard. I explained the issue with the washer but since the codes didn’t reveal anything, then he didn’t work on it. I realize that he was doing his job but felt that he put the washer results over what I experienced. Overall he was friendly but didn’t put forth effort or express interest in really hearing what I know happened.


Map of Liberty Hill, TX

Needs Improvement




We had a warranty service call. First Whirlpool was directly contacted, then Whirlpool contracts the work to Appliance Express. Appliance Express does not honor the Whirlpool scheduling service. Originally we we told that a tech would be here between 12noon and 4pm. We were no showed this appointment and had a missed you flyer stating 5pm. When we called to reschedule we were told that whatever Whirlpool quotes us regarding time frame, Appliance Express always schedules it at a different time. All and all, once we scheduled with Appliance Express directly, they were on time.


Map of Liberty Hill, TX

Quick and easy




Very friendly, process was fast and very simple!


Excellent service




James did a great job of taking care of a very elusive problem that didn't want to show itself while he was here. But he was able to locate the problem, fix it and get it done.


Great service





Very knowledgeable





Wonderful workman




On time & friendly Workman


Great service!!!




Tyler was very nice and professional. Cool guy to talk to too, and he was very neat and clean with his work.


Nel




Great service!


AWESOME JOB!




Jonathan came to fix our freezer water line that busted and would just shoot water out from the top. Not only did he get it to work in a timely fashion, he was professional and did a great job getting us back up and running with ice again. Thanks Jonathan!!! I'd recommend him to anyone looking to have an appliance repaired or looked at.


Fast, efficient...Holiday coverage





Great Service




Jonathan was on time, respectful, fast, very knowledgeable and explained the issue so it made sense to me


Great service




Arrived in the time frame promised. Was a quick, easy fix. Seemed a bit expensive, but what isn't these days?


Above and Beuond!




Our technician,Tyler, was great! We initially missed his arrival and he went above and beyond to reopen the work order and come back! He was very knowledgeable and conscientious about repairing our oven correctly.


The Appliance Express was professional and accommodating!




Very satisfied


Thanks Lou!




Lou had my dishwasher going in about an hour.


Knowledgable and thorough




Great service and Lou was super knowledgeable.


Satisfied customer




Steve was efficient, professional and respectful. He quickly identified the issue, had the needed part on hand, and made the repair in less than an hour.


Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HZ0 "Arrived on site to install previous diagnosed parts. Gained access to high voltage side. Removed burnt transformer, capacitor, magnetron and diode. Went to install unit and found damper not allowing to open, due to exhaust vent insulation. Made minor adjustment to damper to allow to open and close. Tested microwave heating operations. All tested good."

Near Goldenwave Way, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site to install previous diagnosed part. Installed door panel and tested. All checks good, no water leaks present."

Near Inspiration Dr, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HZ0 "Arrived on site to install previous diagnosed parts. Gained access to high voltage side. Removed burnt transformer, capacitor, magnetron and diode. Went to install unit and found damper not allowing to open, due to exhaust vent insulation. Made minor adjustment to damper to allow to open and close. Tested microwave heating operations. All tested good."

Near Goldenwave Way, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site to install previous diagnosed part. Installed door panel and tested. All checks good, no water leaks present."

Near Inspiration Dr, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0AS03 Arrived on site for oven getting error code. Performed diagnostics mode and found error code F1-E1. Found failed control and MCR according to tech sheet. . Removed failed MCR and control. Installed new controls and tested unit. All tested good.

Near Las Casas Way, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL CAE2743BQ0 "Arrived on site for commercial washer making loud noise durning spin cycle. Performed diagnostics mode , no error codes. Ran automatic cycle and found failed inter gearcase bearing. (

Near Co Rd 256, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WOC97EC0HZ00 Arrived on site for oven microwave combo having error F1-E4. Performed diagnostics mode found error code F1-E4. Ran test cycle on microwave. Called tech support and spoke with Kurt (SR#7723458288) He stated failure may of occurred with door switch press with door opened. With unit working correctly he advised that no repair is need. Tested heating operations. All tested good.

Near County Rd 323A, Liberty Hill, TX 78642
James C.

James C.

OVEN WHIRLPOOL JJW2830DP02 Arrived on site and installed new temp sensors in upper and lower oven. Ran at 350 and found temps to now be correct. Unit working properly. Job complete.

Near Oak Point Court, Liberty Hill, TX 78642
James C.

James C.

WASHER MAYTAG LAT2500AAE Arrived on site and tested operation. Found oil leaking from transmission and had gotten into the brake assembly as well. Unit will need new transmission and break assembly to repair.

Near Salt Fork Dr, Liberty Hill, TX 78642
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site and installed new control and thermistor fan kit. Tested unit for proper operation and found right side fresh food door gasket has began to fail and the lower flap is coming off. Unit will need right side gasket to complete repair; ordrng 1 W10407212 (gasket-fip)

Near Umbrella Sky, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

WASHER AMANA NTW4516FW2 "Arrived on site to install previous diagnosed parts. Gained access to capacitor, removed failed capacitor and installed new. Gained access to control, and removed control and installed new. Leveled unit and ran calibration in diagnostics mode. Performed automatic test cycle and manual spin cycle. Monitor water connection. All tested good, no water leaks present."

Near Hillcrest Ln, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL GD5SHAXLB02 "Arrived on site for previous installed ice maker not making ice. Performed diagnostics and found ice maker not getting power. Found clip on harness that holds into place was broken. Replaced harness and installed ice maker. Ice advanced cycle on it’s own . All tested good, no water leaks present."

Near Co Rd 200, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

DRYER MAYTAG MEDC215EW1 "Arrived on site for dryer not get warm enough. Performed temperature test on high heat and time dry found temperatures only reaching 150° and with vent off 160°. Gained access to cycling thermostat and tested ohms at 7.2 kilohm. Called whirlpool tech support and spoke with Andy, he stated that temperature was normal with vent off and there is to much back flow with air flow, due to long vent or clogged. All else checks good."

Near Possum Trot, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site for microwave having a burner smell. Customer also complained of cosmetics damage on door(see SD-QuickPic). Performed diagnostics and tested unit, found unit not heating. Gained to capacitor and diode. Found diode grounded to frame. Removed diode and installed new. Tested heating operation, tested good. Assembled unit and tested again. All tested good. Customer will need to contact Whirlpool customer care for cosmetic issue."

Near Inspiration Dr, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site to install previous diagnosed part. Found wrong door panel on hand. Will need to order correct door panel. Schedule return for Wednesday the 14th.; ordrng 1 WPW10274902/STAINLESS (DOOR PANEL)

Near Inspiration Dr, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on site for microwave not power on. Performed diagnostics and gained access to fuses. Tested fuse and found open. Found transformer wire had grounded out to frame and caused wires to burn(see SD-QuickPic). Found connectors on magnetron had melted and capacitor not holding charge. Will need to replace complete high voltage side with 20 amp fuse. Will return with control on hand if needed after replacing HV side. Schedule return for the 14th. ; ordrng 1 W10836753 (TRANS)

Near Goldenwave Way, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0AS02 Arrived on site to inspect damage from placing foil on bottom of oven. Inspected liner and found that it is bowing up. Failure is cosmetic only and unit will operate correctly. Would not recommend to use self cleaning cycle due to possible bow towards bake element. Spoke with customer on operations. All tested good. (PR100)

Near Peggy Dr, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

DISHWASHER JENN-AIR JDTSS244GS0 "Arrived on site for dishwasher not completely draining. Inspected unit and found water droplets. Performed diagnostics mode, no error codes. Tested heater at end of diagnostics cycle. All tested good. Spoke with customer on user care guide. All tested good, no water leaks present."

Near Charli Cir, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL MVWB835DW3 "Arrived on site for washer making a squealing noise when in spin mode. Performed diagnostics mode and checked error history. Found error F0-E3 overload and error F2-E1 stuck key. Performed encoder test on UI, all passed. Performed manual diagnostics mode and ran on high spin speed. No noise occurred , did found unit was removed from leveled. Installed gearcase and found leaking oil. Removed failed gearcase and installed new. Tested unit though manual test mode. All tested good, no water leaks present. Spoke with customer on user care guide."

Near Umbrella Sky, Liberty Hill, TX 78642
Thomas L.

Thomas L.

OVEN WHIRLPOOL JJW2830DP02 Arrived on site for pour baking results. Customer informed me that the previous calibration did not resolve any of the results. Below our temps from my tests. Previously unit was too hot now it’s too cold. Ordering control and sensors.Set oven to 350 and it cycled off at 316316 to 324 314 to 323324 to 329318 to 336 330 to 366363 to ; ordrng 2 W10859573 (sensor)s

Near Oak Point Court, Liberty Hill, TX 78642
Thomas L.

Thomas L.

OVEN WHIRLPOOL JJW2830DP02 Arrived on site for pour baking results. Customer informed me that the previous calibration did not resolve any of the results. Below our temps from my tests. Previously unit was too hot now it’s too cold. Ordering control and sensors.Set oven to 350 and it cycled off at 316316 to 324 314 to 323324 to 329318 to 336 330 to 366363 to ; ordrng 2 W10859573 (sensor)s

Near Oak Point Court, Liberty Hill, TX 78642
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site and tested operation. Found fresh food evaporator frozen completely. Freezer temps are good. Instructed customer that unit will need to be off and opened up for 48 hours to thaw completely. Also instructed customer to place towels around unit to catch water that will leak from it during this process. Unit will need new evaporator fan motor assembly with harness and main control to repair. ; schdld next appmnt for 11/12 MON !

Near Umbrella Sky, Liberty Hill, TX 78642
James C.

James C.

DRYER WHIRLPOOL WED8000DW3 Arrived on site and found new panel has delaminates and the silver lettering is missing from several cycles. Called tech line to document. Spoke with Dustin #7723387634. Installed new panel and tested. Unit working properly. Job complete

Near Drystone Trail, Liberty Hill, TX 78642
James C.

James C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and installed new fuse and gasket. Tested for proper operation and found unit working properly. Job complete

Near Fattoria Cove, Liberty Hill, TX 78642
James C.

James C.

WASHER MAYTAG MVWB855DC0 Arrived on site and installed new agitator. Tested for proper operation and found unit working properly. Job complete

Near Appaloosa Run, Liberty Hill, TX 78642
James C.

James C.

WASHER AMANA NTW4516FW2 Arrived on site and tested operation. Found unit would agitate properly but when it would go into spring the control would run the basket in reverse before stopping then the motor would hum and the unit would start to spin correctly before abruptly stopping. Found fault for motor in diagnostics. Found resistance to motor to be good. Inspected all connections and found to be good. Found control cutting voltage to motor during spin as well as capacitor has failed. Unit will need new control and capacitor to repair. ; ordrng 1 W11170317 (CONTROL ) and 1 W11175257 (CAPACITOR )

Near Hillcrest Ln, Liberty Hill, TX 78642
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site for no operation. Found unit to have a failed control panel replaced. Tested. Operations are now normal. Part is under manufactures warranty.

Near Spring Creek Dr, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

RANGE KITCHENAID KCGS556ESS02 "Arrived on site for cooktop bezel had came off. Found glue worn out. Removed old bezel, cleaned bezel area and installed new. Inspected to insure they are line up with burner knobs. All checks good."

Near Buffalo Speedway, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL GD5SHAXLB02 "Arrived on site for refrigerator not making ice and customer requesting to replace water filter. Inspected unit and found overloaded. Tested water pressure and found just below normal, should not create any issues. Performed diagnostics mode and tested optics, passed in diagnostics. Tested ice maker cycle and found failed motor, due to normal wear and tear. Removed failed ice maker and installed new. Cycled ice maker, all tested good. Removed water filter and installed new. Flushed system. Replaced dispenser light that customer had on hand. All tested good, no water leaks present. Spoke with customer on on overload and possible cooling issue it can create. Water filter

Near Co Rd 200, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site to install previous diagnosed part. No answer at door and it was locked. Called customer and left voicemail. Contacted office (EB). Office text and called, no response. Tag door at 2:40. Place door tag under lock box to keep from blowing away (see SD-QuickPic). ; ordrng 1 SEENOTE (NO SHOW)"

Near Inspiration Dr, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW8040DW3 "Arrived on site for washer intermittently spinning water out on clothes. Customer stated that issue had occurred on bulky/ sheet cycle. Performed diagnostics mode and checked fault code history. Found error code F0-E3 overload and error code F2-E1 stuck key. Performed manual tested mode. Tested water valve, spin and agitation cycles. Toggle between spin cycle and agitation cycles. Performed encoder test, passed. Inspected gearcase and clutch. Found stator bolt had came loose. Removed stator bolt and inspected threads . Added lock tight to bolt and tighten. Tested all operations, all tested good, no water leaks present."

Near Sundance Trail, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site for cooktop having high heat on simmer. Tested burner flame and found flame slight higher. Had customer to sign waiver to gain access to valve, due to cooktop siliconed to counter. Removed silicone and gained access to valve. Adjusted simmer flame and tested unit. All tested good."

Near Bold Sundown, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB855DC0 "Arrived on site for washer making noises. Customer stated that unit was making a loud clicking noise and would continue to click over and over when cycle first starts. Performed diagnostics mode and checked fault code history, no errors. Ran manual test cycle, tested water valve , drain pump, spin and agitation cycles. Gained access to gearcase and stator. Tested unit with towels and found wash plate stripped . Will need to replace wash plate to complete repair. Schedule return for Monday the 5th. Customer will be out of out Town the following Tuesday the 6th for over a month.; ordrng 1 SEENOTE (SEE NOTE) and 1 W10902814 (WASH PLATE)"

Near Appaloosa Run, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL CAE2743BQ0 "Arrived on site to install previous diagnosed part. Found key to service box is wrong key. Went to office to report. She stated that was only key for washer. Attempted again, found incorrect key. Went t back to office and they had found correct key. Gained access to lock box. Removed failed key chute and installed new. Tested unit, all tested good. Went back to office to turn in keys and $10 coins. All tested good, no water leaks present. Paid in full on previous visit."

Near Co Rd 256, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for oven not having power. Performed diagnostics and gained access to thermal fuse and found open. Customer stated that oven when out with temperatures at 450°. Tested fan motor and found within range. Found door seal worn out and allowing heat escape . Will return with motor on hand if needed. Schedule return Monday the 5th. Customer requested AM appointment for return. Left breaker off to oven.; ordrng 1 SEENOTE (REQ AM) and 1 W10861504 (FAN) and 1 WPW10282960 (GASKET) and 1 WPW10545255 (FUSE)

Near Fattoria Cove, Liberty Hill, TX 78642