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for Liberty Hill, TX
Angela - Liberty Hill, TX
Zachary - Liberty Hill, TX
Professional all the way from first call to visit.
Waldo - Liberty Hill, TX
Very pleased with A.E. as they delivered as promised with no problem. Technician was great and explained work as it presented itself and then fixed it after adding up repair cost. Will recommend and use them in the future.
Super Service. Thx
Michael - Liberty Hill, TX
Jonathan was an excellent service technician. We will definitely use Appliance Express again.
D - Liberty Hill, TX
Richard - Liberty Hill, TX
James did an excellent job of not only fixing the problem with our Whirlpool fridge, but making sure the the appliance was working correctly in all areas. Could not be more impressed. He represents what in home repair should be.
Taylor - Liberty Hill, TX
Brian - Liberty Hill, TX
Our tech did great! We have a working appliance!
Great device! Arrived on time!
Kristen - Liberty Hill, TX
Awesome service. thank You
Rebecca - Liberty Hill, TX
Candice - Liberty Hill, TX
Both times Jonathan has visited us he was very prompt. He was especially good at explaining what he was doing and why
Peter - Liberty Hill, TX
Great Employees and work
Calvin T - Liberty Hill, TX
I've had great experiences with the work and employees, as well as scheduling
Paul - Liberty Hill, TX
Good job as usual
Very professional and prepared
Paul - Liberty Hill, TX
James promptly diagnosed the problem and repaired what was needed with the parts he brought.
Timely and professional installation
Monica - Liberty Hill, TX
James was on time and efficient in replacing my defective refrigerator door.
Dora - Liberty Hill, TX
Greg - Liberty Hill, TX
Showed up with parts on hand and did a great job.
Marvin - Liberty Hill, TX
warranty work, so don't know cost/pricing. Arthur was very professional. knowledgeable, polite. no time wasted.
Dishwasher sprayer replaced
Debbie - Liberty Hill, TX
The men who came to our house on two different days were very nice and professional.
Cheryl - Liberty Hill, TX
My washer is working like new again. So happy James identified the problem.
Melissa - Liberty Hill, TX
Arrival in the time frame and on the front side of it; very polite and professional; listened to all that we had to explain; promptly took care of the issue; very knowledgeable as well
Haley - Liberty Hill, TX
Michael - Liberty Hill, TX
Matthew - Liberty Hill, TX
I have used Appliance Express, twice in the first year of home ownership here in Texas. Both times I have been more than pleased by the expertise and work performed by the Appliance Express techs.
DRYER SAMSUNG DV50K8600EW/A3 Arrived on site and tested operation. I found that the unit would begin making a squeaking noise after running a short time and customer stated it only gets louder. Inspected roller and found rear right roller bearing has failed. Installed new roller and tested operation. Unit tests good. Job complete
OVEN WHIRLPOOL WOS51EC0AS03 Arrived on site and installed new control. Tested operation and found unit working properly. Job complete
OVEN WHIRLPOOL WOS51EC0AS04 "RD Arrived onsite for oven found display flashing on and off. Performed diagnostics determined display control was needed. installed replacement display, powered unit on received on red lines across the display. Installed replacement control board resolved display issues. Test ran on bake control oven was heating with no problems"
OVEN WHIRLPOOL WOS51EC0AS04 "(Rd)Arrived onsite for Oven over cooking. Inspected unit and work area. Found door not setting properly and causing gasket to fold over. Corrected door and gasket. Performed diagnostics mode and tested for error codes, none found . Performed temperature test on standard bake at 350°. Found average temperature at 366°. Calibrated unit -15°. Spoke with customer calibration and user care guide. All tested good."
DRYER WHIRLPOOL WED4850HW0 "(RD) Arrived on site for dryer not running. Performed diagnostics and tested voltage to unit and found with range. Tested unit and found relay opened on start switch when in run position. Removed start switch and installed new. Tested operation, all tested good. I spoke customer about repair and user care guide."
DISHWASHER KITCHENAID KDTE304GPS0 "Arrived on site for dishwasher not dissolving soap. Performed diagnostics mode and found fault code 4-3, wash motor failure. Monitored test cycle and found wash motor not activating. Tested voltage t motor and found 120 volts. Found failed motor. Removed failed sump and installed new. Tested operation and monitored for water leaks. All tested good, no water leaks present.
REFRIGERATOR LG LFXS29626S/01 "Arrived on site and recovered refrigerant and installed new compressor, drier and stub. Vacuumed system to clear and test for leaks. Charged with 5.11ox 134a and tested for proper cooling. Unit cooling and instructed customer that the unit will take up to 24 hours to reach temperature. Job complete"
OVEN KITCHENAID KODE500ESS02 (RD) Arrived on site for oven after running self clean unit has a burnt spot on leg corner and door (see SD-QuickPic). Found gasket folded over at right top corner. Removed gasket and installed new. Tested door operation. Called tech support and spoke with Mark (SR# 7725362453). Mark stated to use mild soap and a plastic brush to remove grease buildup. All operations tested good.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and installed new harness, condenser fan motor, control and freezer door rails. With ice thawed I found that the fresh food evaporator drain pan has cracked and the freezer door gasket is coming off. I will need to return with the gasket and drain pan to complete repair; ordrng 1 W10407216 (gasket-fip) and 1 W10836964 (pan-drip)"
OVEN WHIRLPOOL WOS51EC0AS03 Arrived on site and found no display on oven. Turned breaker off and tested fuses. I found thermal fuse has failed causing oven to shut off.. Installed new fuse and found breaker instantly trips when turned on. I found when removing connections from the control to test for shorted circuits that the line break relay was fused to the harness and would not come off. Unit will also need new control to complete repair. ; ordrng 1 W10839510 (cntrl-elec)
REFRIGERATOR KITCHENAID KRMF606ESS01 "arrived on site to diagnose a refrigerator that is not cooling properly. Found fan operation inconsistent, and compressor not running even though RC was above normal temperature. Verified operation of all fans and compressor three diagnostics. Dispenser control and main control would need to be replaced to complete repairs. Homeowner does not wish to proceed with repairs at this time and will call for services if repairs are to be done on unit.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and inspected unit for freezing and ice in fresh food section. I found that the damper assembly has ice build up around it. Inspected unit for air leaks and found that the fresh food gasket was not sealing properly. Warmed gasket to relax and allow to seal. Verified proper seal and cleared ice from damper. Job complete
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site for range inner glass broken on oven door. Inspected unit and door. Removed door and cleaned up broken glass. Installed inner glass door and door. Tested door operation. Advised customer to be careful that there may be left over glass on floor and will need a thorough cleaning. All tested good.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and tested operation. I found that the fresh food evaporator is completely frozen solid and the freezer door is not closing completely causing poor temps. I also found that the condenser fan motor is turning slowly. Unit will need new control, evaporator fan harness, freezer rails and condenser fan to repair. Instructed customer that the unit will need to thaw for 48 hours prior to repair and to lace towels around unit to catch water over flow from drain pan. I also found the frame for shelf above the crisper drawers is broken. Instructed customer that the office will have to get AUTHO for the frame; ordrng 1 W10625067 (bracket) and 1 W10625068 (bracket) and 1 W11127829 (motor-cond) and 1 W11127833 (frame)"
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site to replace previous diagnosed parts. Found left bracket bent and not usable (see SD-QuickPic). Removed ice buildup and tested door operations. Found object had fallen behind drawer on left side not allowing door to close. Adjusted left bracket and tested door operation. Found door sealing properly. Spoke with customer on repair and them test door operation. All tested good, no water leaks present."
REFRIGERATOR LG LFXS29626S/01 "Arrived on site and tested operation. I found the temps in fresh food and freezer at 81 degrees with ambient room temp at 73. I found compressor running but making a gurgling sound and room temp. Unit has a failed compressor that will need to be replaced to repair.; ordrng 1 ADH73150210 (DRIER) and 1 TCA35911910 (COMPRESSOR ) and 1 TJ90SF8404 (STUB)"
WASHER WHIRLPOOL WFW8620HC0 Arrived on site and tested operation. I found no function from ui. Tested voltage and found proper voltage at outlet but no voltage at control. I found the L1 power in at line filter not plugged in and not locked into molex connector. Secured connection in molex and plugged L1 into line filter. Tested operation and found ace has a slow blink indicating a failed component. Ran diagnostics and found the clean washer button is not responding and the ui will turn it self off and on. Installed new ui and tested. I found same issue and unit will not advance through diagnostics. Unit will also need acu to complete repair. ; ordrng 1 W11322880 (CONTROL)
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site to replace compressor for refrigerator. Upon arrival noted refrigerant lines sitting up against the back cover and frame of refrigerator causing abnormal vibration and noise. Adjusted all lines and leveled unit. Found all is functioning properly at this time and no further repairs are needed. No leaks were found at time of service.
WASHER WHIRLPOOL WETLV27HW1 Arrived on site and tested operation. I found the unit has a failed door lock. Installed new and ran calibration and auto diagnostics. Unit tests good. Job complete
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site for microwave when attempting to use would make rattling noise then shut off. Performed diagnostics and identified failure. Inspected unit and found shipping cover still on unit. Removed covers and tested unit. All tested good.
OVEN WHIRLPOOL WFG320M0BB2 "Arrived on site for oven door glass broken. Customer stated that unit had only come with 1 rack and glass broke after cooking pizza and about 20 minutes after unit was off. Inspected unit, found inner glass broke and liner protected sitting coving liner (see SD-QuickPic) Called tech support and spoke with Rick (SR#7725248423). Rick stated that customer would need to contact customer service for rack and will need to get authorization from trade team. Office to schedule appointment when ETA is available. ; ordrng 1 SEENOTE (NEEDS AUTH ) and 1 WPW10535767 (INNER GLASS)"
OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site for oven giving error F8-E1 low fan speed over speed. Customer stated that when unit heated to 400° unit will get fault code F8-E1. Performed diagnostics mode and verified fault codes. Found F6-E4 mismatch software and F8-E1. Corrected software in diagnostics mode. Preheated both ovens to 425° and monitored. After unit preheated called Whirlpool tech support and spoke with Dustin. He stated to replace main harness (SR#7725245700). Will need to replace wire harness. Removed unit and all harness. Installed new harness and tested unit. All tested good.
WASHER WHIRLPOOL WTW8500DC4 "Arrived on site for washer not spinning clothes. Inspected unit and found no hookup to water and drain was removed from unit. Connected water and drain line up. Spin basket by hand and found basket moving freely. Performed diagnostics mode and checked fault codes. Found fault code F0-E5 off balance load, F0-E3 overload and F8-E6 water hazard. Cleared fault codes. Ran manual test and switch from high spin to agitate. Ran inlet valve function and tested drain. Inspected gear case and stator assembly. All tested good, no water leaks present. Spoke with customer on user care guide."
REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Arrived on site for refrigerator having dent in left RC door. Inspected unit and found door gasket. Performed diagnostics mode and tested both thermistor.Ran compressor and 3 way valve test and monitored. Checked ice maker fault codes, E0 for none found.; ordrng 1 LW10422783 (LEFT RC DOOR/STAINLESS ) and 1 SEENOTE (NEEDS AUTH)
REFRIGERATOR GE GFE29HSDASS Arrived on site to install previous diagnosed part. Removed failed and attempted to install new. Found different wire harness connector and found several other parts are different.and 1 WR78X12898 (door disp foam asm )
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site to diagnose a refrigerator that is building ice in the freezer compartment. Tested unit and found door not pulling itself shut properly due to failed freezer door rails and freezer door gasket. All three parts will need to be replaced to complete repairs. rdrng 1 W10884297 (gasket-fip) and 1 W11129400 (bracket) and 1 W11129907 (bracket)
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to install previous diagnosed parts. Removed unit and both controls with UI. Installed new controls and UI. Tested operation, all tested good at time of service."
REFRIGERATOR LG LMXC23746D.ASBCNA0 "Arrived on site to diagnose a refrigerator that is not cooling properly. Unable to get a full diagnosis on the unit today as unit was completely off and has been without power for at least several days. Advised homeowner unit needs to be running at least 24 hours for a proper diagnosis. Will bring compressor, RC evaporator, and filter dryer on return trip if unit does not go properly within 24 hours. Homeowner will leave message with the office if problem persists. Left unit running prior to leaving home. Office to pro-form courtesy call to check on unit on the next business day.; ordrng 1 CNOTES (SEE ATTN NOTE)"
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site for microwave oven combo getting error code F8-E0. Inspected unit and work area. Performed diagnostics mode and verified fault code. Tested cooling fan and found not powering on. Turned breaker off and removed unit. Inspected wire harness and disconnected connectors and inspected. Powered unit to test voltage and found fan operating. Assembled unit and tested. Installed unit and found possible power cord pressuring cabinet and cause interference with cooling fan. Corrected power cord.Preheated oven and tested all other components. All tested good.
REFRIGERATOR KITCHENAID KFIS20XVMS00 "Arrived on site to install previous diagnosed part. Removed starting device and installed new. Powered unit up and measured amp draw, found compressor drawing 1.2 amps as designed. All tested good, no water leaks present.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "arrived on site to inspect refrigerator temps/no ice production. Tested temps in the FC=25 degrees & RC=43 degrees. Removed the freezer drawers and found ice/frost built up on the Evap cover and evaporator. The majority of the buildup was under the fan and around the bimetal. I removed and replaced the Evap fan motor & harness and tested the unit and the evaporator began to frost as designed. Due to the Fc door gasket being compressed more at the bottom right corner, I adjusted the right bracket to correct the compression. Adjusted the defrost timer in diagnostics. No water leaks observed during service, job completed."
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested the temps in the FC=0 degrees, RC=31 degrees. Customer advised that the light in the FC section won’t come on and sometimes the ice cream will be soft and then it gets hard again. Also, they’ve had food freeze in the RC section. I tested the damper and the motor was loud. When I removed the damper cover, I found it open when it was supposed to be closed. Due to the intermittent temps in the FC section, I removed and replaced the main control and the damper. Programmed the control ad tested and the unit is operating as designed. No water leaks observed during service, job completed. I leveled the unit as well."
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect refrigerator ice clumping. Upon further inspection, I tested temps in the FC=9 degrees & RC=43 degrees. Customer advised that there is frost on the front of the ice bin and the ice will melt and freeze in one clump. I tested the ice door and it operated as designed. I found that the temp setting was too low and when the fc door was opened, frost built up on the ic bin door and on the sides of the fc door. The temp setting in the room was 72, meter showing 76 in front of the unit. I placed the unit in diagnostics and tested and it’s operating as designed. I leveled the unit and put the settings at factory recommendations. No water leaks observed during service, job completed."
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site to install previous diagnosed part. Gained access to control, removed failed control and installed new. Performed diagnostics mode and monitored test cycle. All tested good, no water leaks present."
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for dishwasher, failed upper rack. Inspected unit and found right adjuster housing broken. and 1 W10588165 (housing RIGHT SIDE) and 1 W10712395 (adjuster KIT)"