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for Liberty Hill, TX
Got the job done.
Andren - Liberty Hill, TX
This was the second time a diff tech had to come to do the repair. It seems the second time was the trick.
Karen - Liberty Hill, TX
Jonathon was great. I have all new whirlpool appliances in my kitchen. Jonathon took the time to help me become more familiar with my appliances. Very helpful !
Nice guy, took care of business
Casey - Liberty Hill, TX
Great and prompt service
Michael - Liberty Hill, TX
Jonathan did a great job. He was fast and efficient. Very courteous and respectable.
Rebecca - Liberty Hill, TX
I was not home when repair was done. My husband said he was nice and fast. Would choose again.
James C, Great Service
Vicki - Liberty Hill, TX
Prompt, courteous and knowledgable.
Technician SO PROFESSIONAL, GREAT SERVICE
Matthew - Liberty Hill, TX
Mr. Soldan came the same day I called diagnosed the problem, had to order parts and was back at the exact time he said he would be to install parts. What a pleasant experience when most repairs today are nightmares. What a classy company. Mary Puckett
Very good service
Kimberly - Liberty Hill, TX
Very informative and quickly resolved our issue.
Fantastic Service !
Melissa - Liberty Hill, TX
Clent was extremely professional & very knowledgable. He found the problem with my icemaker quickly and explained how to prevent the issue in the future. I will use them for all my future appliance issues.
Good service, but pricey
Ryan - Liberty Hill, TX
Your service fee should include an hour of labor... there is no reason I should be charged another $80 in labor for something that took 15 minutes to install.
Good Service, Personable Rep, Solved Problem
Dennis - Liberty Hill, TX
Appliance Express is one of the best companies we have ever used.
Angela - Liberty Hill, TX
Zachary - Liberty Hill, TX
Professional all the way from first call to visit.
Waldo - Liberty Hill, TX
Very pleased with A.E. as they delivered as promised with no problem. Technician was great and explained work as it presented itself and then fixed it after adding up repair cost. Will recommend and use them in the future.
Super Service. Thx
Michael - Liberty Hill, TX
Jonathan was an excellent service technician. We will definitely use Appliance Express again.
D - Liberty Hill, TX
Richard - Liberty Hill, TX
James did an excellent job of not only fixing the problem with our Whirlpool fridge, but making sure the the appliance was working correctly in all areas. Could not be more impressed. He represents what in home repair should be.
Taylor - Liberty Hill, TX
Brian - Liberty Hill, TX
Our tech did great! We have a working appliance!
Great device! Arrived on time!
Kristen - Liberty Hill, TX
Awesome service. thank You
Rebecca - Liberty Hill, TX
Candice - Liberty Hill, TX
Both times Jonathan has visited us he was very prompt. He was especially good at explaining what he was doing and why
Peter - Liberty Hill, TX
Great Employees and work
Calvin T - Liberty Hill, TX
I've had great experiences with the work and employees, as well as scheduling
Paul - Liberty Hill, TX
Good job as usual
OVEN WHIRLPOOL WOS51EC0HS00 Need to call tech line to document cracked pain in bottom of liner
WASHER MAYTAG MVWC465HW2 Arrived on site and tested operation. Customer showed me the sheet with the bleach stain. Ran diagnostics and found no faults. Unit cycles as designed. Recommended customer run deep water wash cycle when using bleach to help dilute the bleach better. Unit working as designed. Job complete
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site and installed new freezer door. Customer stated the unit has started making a beeping sound. I found deli control blank and removed to inspect. I found moisture has gotten into the control housing and corrosion is in harness and on control. Unit will need deli drawer and deli control to repair. Office to schedule return service ; ordrng 1 W10815674 (dor-fip ss) and 1 WPW10677119 (cntrl-elec)
WASHER WHIRLPOOL MVWB865GW0 Arrived on site and tested operation. I found no faults in memory and ran test 51. Found gearcase making a slight bearing sound in spin and clicking in agitation. Inspected gear case and found new gear case has failed. Unit will need gear case replaced again to repair. ; ordrng 1 W10811956 (GEAR CASE)
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and tested operation. I found new filter not sealing to housing properly and water leaking out. I found o-rings on new filter good. Installed new housing and reinstalled filter. Unit longer leaking from housing. Job complete
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Arrived on site for refrigerator filter door not shutting. Inspected filter housing and found clip broken on filter base broken. Found cover bracket broken. Removed bracket housing and cover. Installed new. Tested unit, all tested good, no water leaks detected."
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Arrived on site for refrigerator LED lights not working and display power on and off. Performed diagnostics mode and tested door switches. Tested dispenser. Gained access to LED lights and traced circuit to freezer light. Found main control relay double clicking and power unit on and off. Removed failed LED light and installed new. Found RC lights working and found freezer light still not working. Tested a tLED inverter control and found only 3 volts DC to freezer light ; ordrng 1 WPW10589837 (CONTROL)"
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for not cooling. Measured temperature in RC and found at 39°. Measured temperature in FC and found at 28°. Performed diagnostics mode and tested thermistor and defrost circuit. Tested FC evaporator fan motor, found fan not activating. Gained access to ZRC evaporator and fan motor. Tested voltage to fan and found present. Found failed evaporator fan motor. Tested ice maker fault codes and found E-1 no cool. Cycle ice maker and found it completed cycle. Ran fill test and found all operations on ice maker completed. Will need to replace evaporator with defrost sensor.Removed failed evaporator fan and installed new. Tested fan operation. All tested good, no water leaks detected."
WASHER LG WT1701CV "Arrived on site for washer making loud noise durning spin cycle. Performed diagnostics mode and tested unit on high spin operation. Found unit continues to come off balance. Inspected gearcase and clutch. Found failed bearing on gear case. Inspected suspension rods and found damage due to failed gearcase.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to install previous diagnosed parts. Gained access to control and UI. Removed failed UI and tested unit and same failure. Removed control and installed new. Tested unit and found same fault code. Removed control and installed new. Tested unit and found same fault code. Tested voltage to unit and found correct. Disconnected UI and tested, found drain pump activating. Unplugged DC drying fan and tested unit. Found error still occurring. Called tech support and spoke with Dustin, unplugged OWI sensor from control and found unit going to drain and error reappearing. He stated to reorder UI. (SR#7726129239). ; ordrng 1 SEENOTE 1 W11368911 (UI)"
REFRIGERATOR WHIRLPOOL WRR56X18FW01 "Arrived on site and installed new compressor, stub and drier. Vacuumed system to clear and test for leaks. System held vacuum for 20 minutes. Charged with 4.8oz 134a and tested for proper operation. Unit tests good. Job complete"
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator to install previous diagnosed part. Gained access to adapter. Removed ice maker housing and installed service kit . Installed ice housings and checked for air leaks. All tested good, no water leaks detected."
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dishwasher not starting cycle. Inspected unit and work area. Found error F2-E2 flashing in display. Found UI panel not responding. Disassembled unit and checked wire connectors. Inspected UI control and found corrosion. Will need to replace UI. Will return if control if needed after replacing UI. and 1 W11368911 (UI)
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrived on site and inspected unit for leaks. I found that the water is dripping out of vent tube on drain tube. Removed drain tube and found a clump of silicone had dropped into tube and restricted water flow. Learned drain tube and tested. Water now flowing properly through drain tube. Job complete
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site and tested operation. Customer had video of concern. Found the issue to be normal operation. Unit was in defrost and the ice melting from evaporator was dripping and hitting heater. Unit working as designed. Job complete
RANGE WHIRLPOOL WFC150M0EB2 "Arrived on site for front burner and busted. Inspected unit and work area. Found front left burner had failed. Inspected burner electrical receptacle, found no damaged. Removed burner and tested on high and low. Found burner cycling correctly. Tested all other operations. All tested good ."
OVEN WHIRLPOOL WFE515S0EB2 Arrived on site to install previous diagnosed part. Removed failed wire harness and installed complete harness. Tested operation and all tested good.
REFRIGERATOR WHIRLPOOL WRV986FDEM0 "Arrived on site for refrigerator freezer making abnormal noises and freezer ice maker cubes looking smaller. Inspected unit and work area. Checked for ice buildup on RC evaporator, none found. Performed diagnostics mode and tested freezer components. Found all passed in test mode. Gained access to FC evaporator and found minor ice buildup on top of evaporator. Found complete frost pattern on FC evaporator. Found signs of ice maker leaking water. Assembled unit and cycled FC ice maker and no leaks. Removed toe plate and found condenser covered in animal fur. Cleaned front of condenser and shown customer how to remove. All tested good at time of service. No water leaks detected."
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator having water in bottom of RC and slow water pressure from dispenser. Removed water filter and tested dispenser. Found clogged filter. Performed diagnostics mode and tested defrost cycle and found operating as designed. Will replace adapter with service kit and gasket. Recommended to replace water filter before return. Will have filter housing on hand if needed. 1 W10864519 (SERVICE KIT) and 1 W11194438 (FILTER HOUSING )
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator intermittently making ice and made gurgling sound a few days ago. Inspected unit and work. Found ice container full at time of service. Performed diagnostics mode and checked ice maker faults, no faults. Inspected deli control and found corrosion on control. Found UI lights are partially working. Removed UI and deli control and installed new. Tested unit. All tested good, no water leaks detected."
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for refrigerator not making ice. Performed diagnostics and advanced ice maker. Found ice maker not responding. Removed ice maker and installed new. Tested ice maker and found not filling. Checked fill tube line and water supply. Cycled ice maker while testing voltage at inlet valve. Found within range. Checked water supply to unit and found failed inlet valve. Replaced valve and tested unit. All tested good, no water leaks detected."
REFRIGERATOR WHIRLPOOL WRR56X18FW01 "Arrived on site at Life springs Church for refrigerator not cooling. No answer on doors or phone. Left a voicemail and requested to return call. A lady arrived, by the name of Marylou and allowed me in to service refrigerator. Inspected unit and work area. Found temperature at 65°. Measured amp draw from compressor and found leak in sealed system. Will need to replace compressor, evaporator and filter drier. Will need authorization to complete repair. ; ordrng 1 W10177049 (DRIER) and 1 W10858281 (EVAP) and 1 W11034254 (COMPRESSOR )"
MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived on site for unit that is not venting properly. Tested unit to find vent in microwave is working properly. Customer will have his builder look at the house venting to correct any issues.
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on site and inspected unit for condensation. I found ice cycles hanging from light housing in freezer and condensation droplets that froze along top of freezer. Inspected for air leaks and found none. Unit appears to have not had freezer door closed completely at one point that caused the condensation build up to for on top of freezer and on evaporator cover. Unit tests good. Job complete
VENTHOOD UNKNOWN UXT5230BDS1 Arrived on site and tested operation. I found blower rubbing on guards. Inspected motor and found it not mounted properly in unit. Corrected mount and tested. Unit tests good. Job complete
MICROWAVE KITCHENAID KOCE500ESS07 Arrived on site and tested for. Microwave leaks. I found one spot on lower left of middle of door that had a reading of 8 Mw/cm roughly 2” away from door but dropped to 1 moving 1/2” further away. Called tech line and spoke to Curt #7726025662. Microwaves are a straight beam and cannot bend. Unit is working properly and safe to use. Job complete.
OVEN WHIRLPOOL WFE515S0EB2 Arrived on site for range not power on. Performed diagnostics and gained access to terminal block. Found terminal block damaged and wire burnt. Removed failed terminal block and installed new. Attempted to repair wire harness but to to damage from being burnt not enough wire to reach block (see SD-QuickPic). Will need to replace harness from terminal block to control. Was not able to locate part. Office to schedule appointment when ETA is available. ; ordrng 1 SEENOTE (HARNESS ) and 1 WIREHARNESS (HARNESS TO BLOCK TO CONTROL)
COOKTOP KITCHENAID KGCU467VSS02 Arrived on site for cooktop back left burner hard to turn. Tested operation and found bezel interfering with knob. Corrected bezel and tested burners. All tested good.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dishwasher intermittently dispensing soap. Customer stated that sometimes it would leave liquid soap in dispenser. Inspected unit and work area. Performed diagnostics mode and monitored operation. Found all spray arms rotating. All operations tested normal. No water leaks detected. Spoke with customer on on loading unit.
DISHWASHER KITCHENAID KDTE254ESS0 (JM) Arrived on site for dishwasher UI and dispenser replacement. Removed failed parts and replaced with new. Tested operations in diagnostics mode and all tested good. No water leaks present.
DISHWASHER WHIRLPOOL KDTE254ESS0 "Arrived on site for dishwasher getting stuck on child lock, dispenser door staying shut and making grinding sound on start up. Inspected unit and work area. Inspected door latch and strike. Found dispenser door broken and scratches on panel. Performed diagnostics mode, found error code F5-E1 door was not shut with 5 seconds of pressing start.. Monitored test cycle and customer was grinding noise customer was referring to was drain pump normal operation. During service found no issues with UI. Found service pointer addressing earlier models with UI failure. Will need to replace UI and dispenser. Schedule return for Tuesday the 1st for repair.; ordrng 1 W11032769 (DISPENSER )"
VENTHOOD WHIRLPOOL KVUB406GSS00 Arrived on site for vent hood lights when power on light will flicker then power off. Inspected unit and work area. Tested operations. Gained access to control and led driver and tested voltage. Found voltage going LED control and found LED driver losing voltage going out. Replaced LED control and tested operation. All tested good.
RANGE WHIRLPOOL WFG550S0HZ1 (JM) Arrived on site for burner with long ignite times. Inspected unit and work area. Tested igniters and left front burner was slow to ignite. Switched burner heads on front two burners. Found the burner head had failed. Replaced failed part with new burner head and tested unit. All operations worked good.
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for oven having error code F8-E1. Performed diagnostics mode and checked verified fault codes. Tested cooling fan in manual test mode and operating. Removed unit and found wire harness not in correct position (see SD-QuickPic). Corrected wire harness and installed unit. Tested operation, preheated unit to 350°. All tested good."
RANGE WHIRLPOOL WFE320M0EB1 (JM) Arrived on site to replace a new oven gasket due to fire damage. Inspected unit and work area. Found gasket had been completely destroyed and burn marks on the top of the oven. Removed failed gasket and installed new gasket. Tested unit and all tests ran as they should.