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Local Reviews
for Leander, TX

Rated 5.0 out of 5 stars based on 93 customer reviews

Map of Leander, TX

Great service!




Lou came out to repair our microwave and was very courteous, knowledgeable and extremely careful. He was pleasant and professional and didn’t waste any time at all in getting the job done properly the first time! Thanks Lou!


Map of Leander, TX

Great experience




Very efficient and professional


Map of Leander, TX

Tricia




Arrived at beginning o our window, worked fast and was very professional


Map of Leander, TX

Brenda




great service.


Map of Leander, TX

great service





Map of Leander, TX

Appliance warranty work




Jonathan was extremely knowledgeable, and very helpful in providing tips on how to better use them.


Map of Leander, TX

great service




Lou did a great job


Map of Leander, TX

Extremely Satisfied




Lou, is awesome! He is professional, courteous and polite. He made it a point to go the extra step to assist with the removal a defect bulb in the microwave. He told me, “if I would have known ahead of time, I would have brought one and replaced it.” I am extremely satisfied and I do hope that all service technicians at Appliance Express are like Lou.


Map of Leander, TX

Amazing service and super knowledgable




Jerry went above and beyond explaining why my refrigerator wasn't cooling anymore. He answered all my questions and more. I can see why he's a leader in his department!! I would be happy to recommended him to anyone in the neighborhood.


Map of Leander, TX

Great Service





EXCELLENT, AND PROFESSIONAL




Lou, was prompt, knowledgeable, courteous and skilled. he fixed the issue and double-checked to make sure the problem was resolved. he was very well organized and did a thorough and clean job.


Appreciated the A+ level of customer service!





Consistently awesome service




Lou is awesome and helped us with the washer/dryer. Would recommend him to others needing service.


Builder




Always on time


Outstanding




Knowledgeable


Did an awesome job. Hopefully my problem is solved.





Excellent Service




The tech came by on time Completed the job quickly and was very pleasant


Good job!





Whirlpool fridge repair.




Whirlpool Fridge appears to be working now but time will tell. This was the 3rd service call for this problem. However, the repair tech was great. All Appliance Express repair techs that I have had at the house have been very professional and courtious. There have been 4 of them. The office appointment scheduling staff is great also and tries to work in an appointment to fit your schedule if possible.


Great Service





Professional, Courteous and Honest




Lou did a great job today at the house. Fixed what needed to be fixed, made recommendations for things in the future and was easy to talk with. Also, someone that, if my wife was in the house alone I'd never worry with things (always a husbands concern with any technicians). Great guy with expansive knowledge and did a phenomonal job with what needed to be fixed.


great





Will use again




Great service, super quick


Thank so much for quickly resolving issue




Timely updates via email and phone contact, pleasant service technician and quick resolution


Piece of cake





Lou S.

Lou S.

arrived on site to inspect microwave not heating. Upon further inspection, I found that the unit operates but does not heat. I tested the unit by placing a cup of cold water in the unit and turned it on for a quick 30 second warm up. At the end of testing, the water was still cold. I removed the unit from the wall and removed and replaced the magnetron, diode ad capacitor. Before placing it back in its space, I tested it by using the same cup of cold water on a 30 second warm up. At the end of testing, the water water hot to the touch. I put the unit back together and mounted it back in its space and tested one more time. Unit operated as designed, job completed.

Near Maxwell Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect dryer not drying clothes. Upon further inspection, I tested the units venting by using my vent test kit. The unit operated as designed. Using my thermalcouple, I verified ohms at the fuse, element, cutoffs. Also using my thermalcouple, i tested the heat from the unit and it heated properly. I found that the main control board mount was not mounted correctly so I corrected it and mounted it properly. No lint observed during service, job completed.

Near Sun Mountain, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect range cooktop damaged. Upon further inspection, I found that there was food or liquid that had gotten onto the cooktop and burnt to the cooktop. Using Cerama Bryte glass cooktop cleaner and a razor blade, I was able to remove the debris and clean the surface. I was prescreened a cooktop but it was not needed. Job completed.

Near N Gabriel St, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect dishwasher not draining. Upon further inspection, I found that the unit has been used in a long time as it was completely dry and there was no water in the drain hose or drain reservoir. Before I placed the unit in diagnostics, I disconnected the drain hose from the disposal and found that the plug in the disposal had not been knocked out which is causing the dishwasher to not be able to drain. I knocked the plug out and reconnected the drain hose to the disposal and placed the unit in diagnostics. No error codes showed so I continued with testing. The unit operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed.

Near Catalina Ranch Rd, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect oven power cord showing wires. Upon further inspection, I found that the power cord had been cut or spliced by the unit foot guide as the cord hung down to the floor and appears to have gotten caught in between the door and the guide. I removed and replaced the power cord and using a tie, I strapped it to the middle brace on the ack of the unit to keep the cord from falling to the floor and getting damaged again. I tested the unit and it operated as designed. No gas leaks detected during service, job completed.

Near Macfarland St, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect dishwasher not drying. Upon further inspection, I placed the unit in diagnostics and it showed error code 7/1. I cleared the error code ad continued with testing and the unit operated as designed with no error codes at the end of testing. While looking inside the unit, I found that the heating element was burnt into two pieces. I verified that the control was good. I removed and replaced the heating element ad tested the unit again and it operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed.

Near Lions Den, Leander, TX 78641
James C.

James C.

Arrived on site and tested unit. Found that drain pump intermittently cutting out. Installed new drain pump,and tested. Unit working properly and all water connections dry at time of service. Job complete

Near Hensley Dr, Leander, TX 78641
James C.

James C.

Arrived on site and tested unit. Found noise coming from drain pump. Removed pump and inspected. Found impeller to be the cause of the noise. Installed new drain pump and tested. Unit working properly and all water connections dry at time of service. Job complete

Near St Genevieve Dr, Leander, TX 78641
James C.

James C.

Arrived on site and tested unit. Found ice not dispensing every attempt. Removed ice container and found rear connection for yolk had come loose and is not engaging properly. Replaced ice bin and tested. Until working properly and all water connections dry at time of service. Job complete

Near Silver Spur Ln, Leander, TX 78641
James C.

James C.

Arrived on site and tested unit. Found that door just falls when opened. Found spring on right has broken and unable to locate bushing. Also found pads have failed. Installed new pads, spring and bushing. Tested for proper operation and found unit working properly. All water connections dry at time of service. Job complete

Near Beasley Cove, Leander, TX 78641
James C.

James C.

Arrived on site and tested unit. Found that drain pump is seized and not draining water. Installed new drain pump and tested operation. Unit working properly and all water connections dry at time of service. Job complete.

Near Eagleridge trail, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect noisy dryer. Upon further inspection, I turned the unit on and immediately it began to make a loud rubbing noise. I removed the top and front lower panel to inspect and when I turned the unit on again, I could hear that the noise was coming from the rear rollers area. I removed the door and drum and as I was replacing the rear rollers, I found that the right rear roller was rubbing on the axle causing the friction noise. I removed and replaced the dryer kit and tested. Unit operated as designed with no noise. No lint observed during service, job completed.

Near Garnet Ridge Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect refrigerator not dispensing ice and water in the bottom of the freezer. Upon further inspection, I found that the Evap drain tube was clogged and causing the water buildup in the bottom of the freezer. I unclogged the tube and it flowed freely. Also, I found that the ice chute door was broken. I removed and replaced the ice chute door and tested and it operated as designed. No water leaks observed during service, job completed.

Near Flanagan Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

Whirlpool gas range model# WFG720H0AS1. Oven not maintaining correct temperatures.

Near Edson Ct, Leander, TX 78641
Jonathan  S.

Jonathan S.

Whirlpool refrigerator model #WRS973CIDM00. Arrived on site for refrigerator ice maker not producing

Near Lions Lair, Leander, TX 78641
Jonathan  S.

Jonathan S.

Jenn-Air oven model# JJW2830WSS00. Error F8-E0. Fan error.

Near Wolf Dancer, Leander, TX 78641
Jonathan  S.

Jonathan S.

Whirlpool cooktop model# WCG55US6HS00. Arrived on site for cooktop, burners knobs not centered to ma

Near Opera Path, Leander, TX 78641
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered part. I removed and replaced the water inlet valve and tested the unit and the unit operated as designed. No water leaks observed during service, job completed.

Near Canvasback Creek Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect dishwasher knob continuously turning. Upon further inspection, I tested the unit by turning the knob and the knob was fine, but the timer was not engaging. I opened the unit door and removed the inner lining of the door to expose the timer and switches. I verified ohms to both switches and found that the timer was the issue. The timer is not engaging or operating as designed. I am ordering a timer and timer cam and scheduled return service for 09/07/18 with a time frame of 8-10am per customer request. No water leaks observed during service.

Near Canvasback Creek Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

Whirlpool range model# WFG505M0BB2. Arrived on site for range oven not having correct temperature. P

Near Star Thistle Street, Leander, TX 78641
Jonathan  S.

Jonathan S.

GE refrigerator model# GSL25JFPABS. Arrived on site and tested unit. Found ice bin completely frozen

Near Water Hyacinth Loop, Leander, TX 78641
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. I removed and replaced the fan motor switch. Tested the unit and it operated as designed. Job completed.

Near Ronald Reagan Blvd, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect dishwasher control burnt. Upon further inspection, I opened the door panel to find the control shorted out and burnt melting part of the control and the wiring harness. I inspected the remainder of the unit and could not find any other issues. I am ordering a control, wiring harness, Control panel, and UI housing. The office to get Authorization for parts and schedule return service. No water leaks observed during service.

Near Thunder Horse, Leander, TX 78641
James C.

James C.

Arrived on site and tested unit. Found that ice maker has error for motor position and coating coming off of ice mold. Checked temp in freezer and found to be at 10 degrees. Unit set to -1. Ice maker and thermistor needed to repair. All water connections dry at time of service.

Near Whiskey Ct, Leander, TX 78641
Jonathan  S.

Jonathan S.

Whirlpool oven model# WFE530C0ES1. Arrived on site to for grease stain in between glass. Found stain

Near Sierra Mar Loop, Leander, TX 78641
Jonathan  S.

Jonathan S.

Whirlpool refrigerator model# WTW7500GW0. Making loud noises durning cycles.

Near Mistflower Springs Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect oven not working. Upon further inspection, I found that the unit would not power up. I went to the breaker box and turned the power off to the unit. I checked for ohms at the fuse and it showed open. I removed and replaced the fuse and turned the power on at the breaker box and the unit came on. I tested the unit to make sure it was heating and it did. No further repair, job completed.

Near Hollowback Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect range cooktop burner not igniting correctly. Upon further inspection, I found that the spark from the Ignitor was not arching correctly causing the burner to take a long time to ignite. I removed and replaced the burner head and tested the unit and it operated as designed. Also, I adjusted the flame heights on all burners. No gas leaks detected during service, job completed.

Near Lewisville Lane, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect dryer not drying clothing. Upon arrival, I was met by the roofer who advised that he found a large amount of lint built up in the top of the vent tube. Upon further inspection, I used my dryer vent test and found that the unit is not venting. I took the vent hose off and found some lint inside. I removed the back of the unit to inspect the components and found no lint inside the the unit Dan all components were operating as designed. I advised the customer that she would need to have someone come and clean out the vent tube to the unit and she needed a new vent hose. I quoted the customer DR100 $108.24 for the service fee and she advised that the builder, Milestone, would be responsible for the cost. I notified the office and spoke to MS and she advised that the office would bill the builder. No int observed within the unit during service, job completed.

Near King Elder Ln, Leander, TX 78641
James C.

James C.

Arrived on site and installed new damper, thermistor and evap motor. Tested for proper operation. Unit working properly and all,water connections dry at time of service. Job complete.

Near Nogales Ln, Leander, TX 78641
James C.

James C.

Arrived on site and installed new friction pads. Tested for proper operation. Unit working properly and all water connections dry at time of service. Job complete

Near Hillrose Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

Garbage disposal leaking water.

Near Arroyo Grande, Leander, TX 78641
Jonathan  S.

Jonathan S.

Kenmore dryer model# 110.70022010. Dryer having long dry times.

Near Pine Portage Loop, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect washer not draining. Upon further inspection, I placed the unit in diagnostics and tested. Once the unit got to drain mode, it did not drain. I quoted the customer FL260 $229.99 and $44.99 for the drain pump for a total including tax of $297.67. Customer agreed to the repair and paid in full. I removed the front of the unit to expose the drain pump. Removed and replaced the drain pump and put the unit back together and tested. The unit operated as designed, no water leaks observed during service. Job completed.

Near High Lonesome, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect microwave making loud popping noise. Upon further inspection, I placed a bowl of cold water into the unit and started it on the 30 sec heat. As soon as I hit the start button, the unit began to make a very loud banging noise. I turned the unit off and pulled it from the wall. After taking the case off of it, I plugged it in again and a spark shot from in between the transformer and the capacitor. I immediately unplugged the unit and inspected it more. I could not find any evidence of a spark or arch anywhere. I plugged the unit in again and found that the transformer is where the spark came from, but I could not get the unit to make the noise again. I am ordering a transformer and will return with the following prescreened parts, magnetron, diode, and capacitor. I scheduled a return service for 08/28/18 per customer request.

Near Carmine Dr, Leander, TX 78641