Local Reviews
for Leander, TX

Rated 5.0 out of 5 stars based on 33 customer reviews

Map of Leander, TX

They want to earn your business




First time customer. Called in with a manufacture warranty repair. They diagnosed and fixed the initial issue and went above and beyond to fix other issues caused by the original installers. They definitely earned my business for future claims now and after the manufacture warranty has expired.


Map of Leander, TX

Job well done!




Tommy and Lou did a great job. My ice maker quit and they replaced the compressor and major components. It's working great again. Great job!


Map of Leander, TX

Excellent Service




Our experience with Appliance Express has been extremely positive. We have had a few technicians come out to our home on different occasions and they have all been very friendly and helpful. Jerry has come out at least twice- once for fridge service and the other for vent hood service. He has always been extremely knowledgeable, professional, friendly, patient with our many questions, and informative. We are so happy to have found Appliance Express and plan to use this quality company for years to come as the need arises. Thank you for your commitment to excellence.


Map of Leander, TX

Great job!




This was a very pleasant appliance repair visit. Jerry new exactly what was wrong, how to fix it and how to be polite and professional. He was very quick and thorough. He even offered good tips about maintaining other kitchen appliances.


Map of Leander, TX

Great service




Our 2 year old washing machine stopped working recently and this company was chosen to fix it. The process of engaging them was so easy, the technician, Jerry, came out, on time, friendly and was very knowledgeable. He was able to replace the parts, answer our questions thoroughly and left the area cleaner than when he started. Definitely will use this company again if needed. Thank you so much Jerry.


Jerry C.

Jerry C.

KRFF507ESS01 arrived, on site for fridge door making noises and internal lights issue. Pulled refrigerator out and replaced LED supply board. I inspected the drain and found it sagging and sealed it. Returned unit to its correct place and squared the cabinet and leveled. I set the right door to match the height of the left and verified cabinet square. The ice maker housing adapter was incorrectly mounted and was tilted. I removed and corrected the adapter mounting and ensured complete ice maker housing engagement to the rear of the liner. Operational test good, no leaks observed during service.

Near Azul Lagoon Dr, Leander, TX 78641
Jerry C.

Jerry C.

MEDX700AG0 arrived on site for dryer not heating/drying. Checked voltage to thermostat and checked good. Checked voltage to element and found it to be open. Removed old element and installed new element. Tested unit and found the element heat up and cool back down. Unit operates as expected. DRE310-$159.99 labor and WP3387747 Element-$96.67...total=$277.83. Customer paid in full with card.

Near Merlot Cove, Leander, TX 78641
Jerry C.

Jerry C.

MVWB835DW1 arrived on site for grease/black marks on certain garments. Discussed with customer loading strategies/techniques. Advised customer to use deep water wash cycle with extra rinse and deep clean modifiers. I also advised the customer warmer wash temperatures may help with residue. Placed washer in test mode and tested good. No leaks found during service.

Near Washington Square Dr, Leander, TX 78641
Jerry C.

Jerry C.

WRF993FIFM00 arrived to install previously diagnosed part. Removed broken control along with broken parts from housing; installed new control. Tested unit and operates as designed.

Near Venezia View, Leander, TX 78641
Jerry C.

Jerry C.

KRFC704FBS00 arrived on site to install previously diagnosed and ordered parts. Use heat to reform new gasket. Once verified replacement gasket in condition to install, removed and replaced old gasket with new. No leaks found during service; all connections were dry.

Near Honey Comb Mesa, Leander, TX 78641

Schedule Service Online



If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Appliance Express for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.



About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $99.99 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Customer Financing Available

For any repair that is over $99, a financing option is available through Paypal Credit.
Learn More about our Financing
Appliance Express
Appliance Express 4.5 star rating 127 reviews
Robert R.'s Review Robert R.
5.0 star rating

We had Clif L come fix our washer. He was great! On time, called ahead, and was very friendly and efficient. It was clear he was experienced and knew what...

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HOW WE SCHEDULE

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Appliance Express, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Warranty on Service Call*, Labor, and Parts on any completed repair.

When you deal with Appliance Express, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.

*Only applies to service call if there is a completed repair. Service is only guaranteed for 30 days in any other circumstance.


Appliance Express
Reviewed from Google

4.9 out of 5 stars

Brandy Faulk
Brandy Faulk

4 out of 5 stars

posted 2 weeks ago

It was frustrating, at first, that the earliest available appointment was a week out, and then it was cancelled due to the assigned tech being out ill. However, when the appointment did happen a few days later, Jonathan was fantastic. He was courteous, quick, and did a great job of explaining what the issue was and how we can help prevent future issues like it. He also gave us some great advice on how to ensure the rest of our appliances are functioning the best they can. Thanks Jonathan!