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Local Reviews
for Leander, TX

Appliance Express Rated 4.9 out of 5 stars based on 219 customer reviews

Map of Leander, TX

Great




Review of Appliance Express

Great service


Map of Leander, TX

Lisa




Review of Appliance Express


Map of Leander, TX

Janie




Review of Appliance Express

Great service, trustworthy!


Map of Leander, TX

Great Service & Support




Review of Appliance Express

James was great! Was very thorough on his work and was able to resolve our issue quickly!!


Map of Leander, TX

Samsuddin




Review of Appliance Express

Nice friendly service


Map of Leander, TX

Great service




Review of Appliance Express


Map of Leander, TX

very courteous , knowledgeable , and quick - a pleasant appliance repair experience




Review of Appliance Express


Map of Leander, TX

Great service




Review of Appliance Express

Jonathan was very professional and helpful! He made a frustrating situation a lot less stressful. Thank you!


Map of Leander, TX

Tech was great. Waiting on parts was the only negative.




Review of Appliance Express

Tech was great. Communication with office could’ve been better. Wait on parts took a long time. Overall it was ok.


Map of Leander, TX

Great service. Very punctual




Review of Appliance Express

Seems like a well run company from first call to finished product.


Professional with expertise and well organized




Review of Appliance Express

On time, fixed right the first time


Great service




Review of Appliance Express


Great Service




Review of Appliance Express

Tech was great


Excellent Service




Review of Appliance Express


Maria




Review of Appliance Express

The tech was really nice and super professional.


Excellent Service




Review of Appliance Express

Janes was an excellent technician & very professional


Great Service




Review of Appliance Express

Great service!


Great service




Review of Appliance Express

James did a great job. He is professional and excellent at what he does. Hopefully we don't need another service but if we ever do James is the one we would request.


great service.




Review of Appliance Express


Cheryl




Review of Appliance Express


Excellent Service




Review of Appliance Express

Excellent service


Jackie




Review of Appliance Express

Great service!


Escobedo




Review of Appliance Express


Great service




Review of Appliance Express


Great service




Review of Appliance Express

Fast


James C.

James C.

MICROWAVE WHIRLPOOL WMH78019HZ0 Arrived on site and installed new door. Unit tests good. Job complete

Near Claudia Dr, Leander, TX 78641
James C.

James C.

DRYER MAYTAG MED7000AG0 Arrived on site and tested operation. I found unit starts rough and has a rattling sound while running. I found that the rollers are stiff and not turning properly and the right rear roller is making a rubbing sound when turning. Installed roller kit and tested. Unit tests good. Job complete

Near Vance Circle Rd, Leander, TX 78645
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and tested the ice maker and fill tube. The IM operated as designed, but no water filled the tray. I could hear the valve come on, but nothing. I removed and replaced the valve and checked the water line and found the water line blocked. I blew through the line and could not get it to release. After a few minutes, I blew through the line again and some air went through. No water came out of the line as if it were frozen. I tested the IM fill tube again and water filled the tray. I advised the customer of my findings. No water leaks observed during service, job completed."

Near Gabrielle Anne Drive, Leander, TX 78641
James C.

James C.

MICROWAVE WHIRLPOOL WMH78019HV0 Arrived on site and tested operation. I found that the unit makes a loud humming noise when starting a cycle. Tested amp draw and found unit only pulls 4 amps when running. Unit has a failed magnetron and will need new mag cap and diode to repair. Installed new mag cap and diode. Tested operation and found unit working properly. Job complete

Near Moser River Dr, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site and tested operation. Customer had turned unit off and allowed to thaw prior to arrival but had very good pictures of the failure. Tested thermistors and ran diagnostics. Unit has failed thermistor and control is not running fan long enough to keep evaporator thawed. Installed new thermistor harness and new control. Tested operation and found unit working properly. Job complete

Near Black Kettle Dr, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "arrived on site to inspect refrigerator no cool. Upon further inspection, I found that the unit is extremely warm in both the RC & FC sections. Placed the unit in diagnostics and tested and found the thermistors were good and the condenser/compressor fan ad Evap fan were operating. Removed the back cover and found the compressor hot to the touch and heard it click on while inspecting. Checked the evaporator and it was dry with no frost pattern. I advised the customer of my findings and advised it would need a sealed system repair. I am ordering the compressor, dye dryer, access valve, evaporator, and CNOTE-2HR JOB and CNOTE-AUTHORIZATION. Will return with prescreened parts. No water leaks observed during service. Office to scheduled return service.; ordrng 1 CNOTE (2 HOUR JOB) and 1 CNOTE (AUTHORIZATION ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (compressor) and 1 W11256565 (EVAPORATOR ) and 1 WPW10143759 (dryer)"

Near Arvel Dr, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site and installed new control. I found unit is not dispensing water and ice still. Installed new ui and found same failure. Called tech line and spoke to Robert #7725375168. Found left door dented in at switch level and not depressing the door switch properly. Unit will need new door to repair.Door switch is taped down so customer can use ice and water dispenser until new door arrives; ordrng 1 W11104477 (dor-fip SS)

Near Mistflower Springs Dr, Leander, TX 78641
Lou S.

Lou S.

WASHER MAYTAG MVWB880BW0 "arrived on site to inspect washer error code. Upon further inspection, I placed the unit in diagnostics showing error code F51. Continued with testing and the unit operated as designed. I manually tested the valves, agitate and spin and again, the unit operated as designed. I followed service matters tech sheet and tested the Motor Circuit and found no problems with the circuitry. The customer advised that another appliance repair rep found the rotor bolt loose and he claimed to have tightened it. I inspected the rotor bolt and found it loose. I removed the rotor ad found that the bearing shaft nut had come loose and was sitting in the rotor. I placed the nut back on the shaft and tightened it and put loctite on the rotor bolt and placed it back on the unit and tightened the bolt. I advised the customer of my findings and repairs No water leaks observed during service, job completed."

Near Bellini Ln, Leander, TX 78641
James C.

James C.

REFRIGERATOR LG LSXS26366S/01 "Arrived on site and installed new compressor, drier and stub. Vacuumed system to clear and test for leaks. Charged with 6.17oz 134a and tested for proper operation. Unit now cooling properly. Instructed customer that the unit will take 24 hours to reach temp and up to 48 hours for ice production"

Near Talon Grasp Trail, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRR56X18FW01 Arrived on site and tested operation. I found that the compressor is running and will pressure up to 100 on high side but is in a 25” vacuum on low side. Vacuumed system down to clear obstructions and recharged. Unit still has same pressures. Called tech line and spoke to Kevin #7725376681. Unit has a restricted capillary tube and recommended isolating and pressurizing to clear. Installed access valves on each end of cap tune and connected one end to refrigerant tank and the other to my recovery pump. Cleared line and installed new drier. Vacuumed system again to clear and test for leaks. Charged system with 4.8oz 134a and tested operation. Evaporator now has proper frost pattern and unit is cooling. Job complete

Near Spotted Eagle Dr, Leander, TX 78641
James C.

James C.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site and installed new blanket on dishwasher. Customer was sent the part from whirlpool. Tested operation and found unit working properly. Job complete

Near Bison Trail, Leander, TX 78645
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 “Rd” Arrived onsite for item freezing toward the back of the rc. Measured temp in fc temp found within range. Performed diagnostics mode and tested both thermostats and damper controls all tested properly. Instructed customer on how unit operates and use care guide.

Near Abilene Ln, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site and installed new control, ui and Orion board. Tested operation and found unit working properly. Job complete"

Near Starry Night Dr, Leander, TX 78641
James C.

James C.

RANGE FRIGIDAIRE FFGH3054US Arrived on site and installed new control and overlay. Tested operation and found unit working properly and all functions test good. Job complete

Near Pioneer Cove, Leander, TX 78645
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4816FW2 "arrived on site to inspect washer taking too long to fill. Upon further inspection, the customer advised that he just got back from traveling and found the unit not functioning and oxidation from a water leak at the back on the unit. I found evidence of a water leak coming from the valve area. I placed the unit in diagnostics and it showed error code F8E1. I cleared the code and continued with testing. The unit failed to dispense cold water during testing, but otherwise, it operated as designed. I removed the console and found where water had leaked from the solenoid/cold valve area. I remove and replaced the valve and retested and the unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Mir Woods Dr, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "arrived on site to inspect refrigerator door not sealing. Upon further inspection, the customer advised that the right RC door is making noises when opening and closing. Opened the RC door and it made a creeking noise. I found that the serial numbers do not match what shows in SD-Mobile. Customer advised that the previous unit was replaced with this unit. I changed the serial number in SD-Mobile ad took photo in SD-QuickPic then notified the office (SC) of the change. Also found that the unit is not level as the RC door is lower than the left FC door. I leveled the unit ad tightened the leveling nut on the RC door at the bottom hinge to secure it. Advised customer of my repairs. No water leaks observed during service, job completed."

Near Plano Ln, Leander, TX 78641
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher door not closing. Upon further inspection, the customer advised that the unit door opens when it goes into drying mode. I opened and closed the door and found it rubbing on the upper right corner. I leveled the unit and placed it in diagnostics showing error code F5E1. I cleared the code and continued with testing. Unit operated as designed and during the entire test, the door never opened until I opened it at the end of testing. I contacted Techline and spoke to Chris and advised of the issue.I advised the unit has been leveled, removed from the cabinets and re-installed and leveled and the door latch has been replaced. Chris advised that there is a service pointer for failed upper rails. He advised to inspect the door screws, the seal, door gasket, rails and make sure the unit is installed correctly. I checked all and all were good. Chris advised to replace the rails and provided File #7725360219. I removed and

Near Juniper Rim Rd, Leander, TX 78641
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0AS04 "arrived on site to inspect oven cleaning. Upon further inspection, I found that the customer had placed foil on the bottom panel of both the upper and lower ovens. I advised that there is nothing that will take it off. I contacted Techline and spoke to Kevin and advised of the foil being cooked onto the bottom panel and if there’s something the customer can use to remove it. Kevin advised that he has nothing listed on file to use to get it off. He suggested using a plastic putty knife and attempt to get it off that way and provided File #7725362312. I advised the customer to heat the unit on Bake at 350 degrees and wait for approximately 30-40 mins and then take the plastic putt6 knife and see if the foil will come off and to be careful not to melt the putty knife onto the bottom panel.

Near Goodnight Trail, Leander, TX 78641
James C.

James C.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site and tested operation. I found no function from control and indicator light no illuminated. Verified proper voltage to unit and found to be good. Installed new control and calibrated unit. Unit tests good. Job complete

Near Nameless Rd, Leander, TX 78641
James C.

James C.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site and tested operation. I found igniter not heating properly. I found loose connection to igniter and corrected. Unit working properly. Job complete

Near Rusk Bluff Ave, Leander, TX 78641
James C.

James C.

COOKTOP WHIRLPOOL WFE510S0HS1 Arrived on site and found missing sealing on cooktop. Installed new cooktop and verified proper fit. Job complete

Near La Escalera Drive, Leander, TX 78641
James C.

James C.

OVEN JENN-AIR JJW2830DS01 Arrived on site and ran diagnostics to check for faults and found none. Verified unit calibration is set to 0 degree off set. Preheated the upper and lower oven to 350 to test temperatures I found the average temp in the upper oven at 348 and the lower oven average of 334. Calibrated both ovens and verified. Unit tests good. Job complete

Near High Lonesome, Leander, TX 78641
James C.

James C.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site and installed new capacitor. Ran calibration and auto diagnostics. U it tests good. Job complete

Near Brenham Lane, Leander, TX 78641
James C.

James C.

WASHER LG WT5170HV Arrived on site and tested operation. I found that all valves are opening and closing properly and the pressure switch is reading water levels. Unit performed all functions properly. Called tech line and spoke to Keith. Valves and pressure switch are functioning properly but the IE error is due to a faulty code not sending voltage to the valves to open them and call for water. Unit will need new control to repair. Customer stated that the control was replaced in May. Inspected control for loose connections and found a date stamp on the control of 4/27/13. Unit will need new control to repair.

Near Rutherford Dr, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site and tested operation. I found that the unit is making ice but will not dispense ice or water. I found that the relay on the main board will click but is not sending voltage to the valve for dispenser. Unit will need new ui and main control to repair; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (UI)

Near Mistflower Springs Dr, Leander, TX 78641
Lou S.

Lou S.

DISHWASHER AMANA ADB1400AGS1 "arrived on site to inspect dishwasher not drying. Upon further inspection, I placed the unit in diagnostics showing no error codes. Unit operated as designed with no error codes at the end of diagnostics. Checked the rinse aid dispenser and it had rinse aid present. During diagnostics, I verified amps to the element (7-9amps) and then verified ohms to the element. I contacted Techline ad spoke to Andy and advised of the complaint/my findings. Andy suggested that the customer not pre-rinse their dishes, use less detergent and turn the dial down to 1 on the rinse aid dispenser which I had already done. Andy provided File #7725329654 for this ticket. I advised the customer exactly what was advised by the Whirlpool tech and the customer advised that they have already done what was recommended. I advised customer that there is nothing wrong with the unit and to follow the recommendation of Whirlpool. No water leaks observed during service, job completed."

Near Coba Street, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator dispenser. Upon further inspection, the customer advised that the dispenser plate is missing. I researched the plate in service matters and on marcones and could not find a dispenser plate for this model refrigerator. I advised the customer of my findings. No water leaks observed during service, job completed."

Near Coba Street, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site and tested operation. I found the dispenser ui just pulsing on and off and no functions of the dispenser working. Attempted diagnostics and unit would not go into diagnostics. Compressor and fans were not functioning as well and unit was not cooling. Installed new main control and tested. Unit now functioning properly. Job complete

Near Belen Dr, Leander, TX 78641
Lou S.

Lou S.

WASHER WHIRLPOOL WTW5000DW2 "arrived on site to inspect washer not spinning or agitating. Upon further inspection, I placed the unit in diagnostics showing error codes F7E6 & F7E1. Cleared the codes and continued with testing. The unit dispensed water into the basket but would not agitate or spin. I could hear the motor humming. I tilted the unit back and found that the capacitor was not plugged in. I plugged it in and tested again and got the same results. I followed the technician sheet in testing and I tested ohms to the actuator ad it was good. Tested voltage from the control and did not get any voltage. I removed and replaced the control and attempted to calibrate, but the unit would not spin. I am ordering the capacitor No water leaks observed during service..; ordrng 1 W11162560 (CAPACITOR )"

Near Brenham Lane, Leander, TX 78641
James C.

James C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. I found that the unit had a fault for wash motor not operating. Ran diagnostics and found unit working properly and cleared all faults. I found no faults at end of cycle and unit tests good. Job complete

Near Gilded Crest Dr, Leander, TX 78641
James C.

James C.

COOKTOP WHIRLPOOL WCG55US0HB00 Arrived on site and tested operation. Customer complaint of left front knob not igniting burner properly. Inspected valve and found to be good. I found that the knob was not seating properly on valve stem. Corrected locking collar and tested operation and found unit working properly. Job complete.

Near Pinot Noir St, Leander, TX 78641
Lou S.

Lou S.

OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site to inspect oven UI. Upon further inspection, the customer advised that someone had already looked at the unit today, but wanted me to check it anyway. I found the UI display working as designed. The customer advised that they had a power outage recently and the display wasn’t working correctly, so he pressed the settings key and it has worked since. I placed the unit in diagnostics and it showed error code F6E0-user interface lost communication. I cleared the code and tested and the unit operated as designed. I advised the customer that due to the loss of power was the reason for the issue. Job completed."

Near Gilded Crest Dr, Leander, TX 78641
James C.

James C.

UNKNOWN KITCHENAID KUDE70FXSS5 Arrived on site and tested operation. I found that not would not start a cycle. Ran diagnostics and found fault for failed drain pump. Tested pump and found voltage to pump but no operation.. Installed new pump and tested operation. Unit working properly. Job complete

Near Bachelor Gulch, Leander, TX 78641
James C.

James C.

DRYER MAYTAG MEDB765FW0 "Arrived on site and installed new motor, blowe, housing and base. Tested operation and found unit working properly. Job complete"

Near Big Falls Dr, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "arrived on site to inspect refrigerator door not shutting and ice maker not working. Upon further inspection, the customer advised that the mullion had stayed in the closed position and the left door had stayed open and caused the ice maker to not make ice. I tested temps in the FC=9 degrees & RC=40 degrees. While on site, I heard the ice maker harvest and dump ice and then fill with water. The ice bin is full of ice as well. I found that the unit needed to be leveled and where the mullion meets the pivot block was dry and needed some grease to ease closing. I leveled the unit and applied grease to the top of the mullion and the pivot block and tested the door. Both RC doors close better and the mullion does not stick and closes with ease. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Moorhen Cove, Leander, TX 78641