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Local Reviews
for Leander, TX

Appliance Express Rated 4.9 out of 5 stars based on 314 customer reviews

Map of Leander, TX

Great service, very knowledgeable technician




Review of Appliance Express


Map of Leander, TX

Great service




Review of Appliance Express

Great service


Map of Leander, TX

Rosa




Review of Appliance Express


Map of Leander, TX

Lou was great




Review of Appliance Express


Map of Leander, TX

Warranty dishwasher repair




Review of Appliance Express


Map of Leander, TX

Recommended




Review of Appliance Express

Professional diagnosis and repair. Tech was very competent and courteous. Was a bit disappointed that the replacement part (bottom oven heating element) took one full week to get delivered.


Map of Leander, TX

Excellent Service




Review of Appliance Express


Map of Leander, TX

Excellent Customer Service




Review of Appliance Express

I felt so well taken care of and it’s so appreciated.


Map of Leander, TX

Great and Experienced Service! We loved Lou




Review of Appliance Express

10 of 10


Map of Leander, TX

Excellent service




Review of Appliance Express


Great Service




Review of Appliance Express

Service was great, on time, and quick and painless.


Very kind and efficient




Review of Appliance Express

Clif was not only quick and got the job done but also friendly and welcoming.


Excellent Service




Review of Appliance Express


Great Service




Review of Appliance Express

Communication regarding setting up appointment was great. Multiple options like email, call and text was available for me to choose from. During schedules appointment, Lou arrived within expected time and completed the work quickly and professionally. I am very pleased with overall experience.


Jonathan did great!




Review of Appliance Express


Great Job




Review of Appliance Express

Jonathan was on time and very friendly and professional explained everything and gave a lot of good advice


Lou Service at its finest




Review of Appliance Express

Lou came to my home, had protective shoe covers and got right to work on the refrigerator. Explained the issue, had the parts on his truck and in less than 20 minutes had the problem repaired without incident. Was absolutely the best service experience on an appliance I had ever had. will request him ONLY on any future service calls!


Repair of LG Refrigerator




Review of Appliance Express


Fridge Repair




Review of Appliance Express

Responsible, fast, respectful, polite, fair, quality!


Great job




Review of Appliance Express


Exceptional Everything




Review of Appliance Express


Jim




Review of Appliance Express


On time and Fast




Review of Appliance Express

Used for warranty service. Very professional, no complaints. Fixed the fridge quick and left contact info for if there were issues.


Great service




Review of Appliance Express

Excellent


Way too expensive




Review of Appliance Express

Very expensive and didn’t fix the problem. Installed a part for $90 that didn’t resolve the problem.Back to square one.


Lou S.

Lou S.

REFRIGERATOR KITCHENAID KBSN602ESS01 "arrived on site to inspect refrigerator door noises. Upon further inspection, the customer opened the left FC door and then closed it at which time I heard the spring make a popping noise. I found where the door switch cam was hanging on the door switch housing and causing the cam to jump and the spring to pop. I adjusted the switch bracket and retested and the door is closing as designed. Unit is operating as designed. No water leaks observed during service, job completed."

Near Roaring Fork, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to install previously diagnosed and ordered parts. Due to the ice maker failure (E2), I removed and replaced the RC ice maker and tested. Also placed the left RC door lower shelf due to it getting cracked at previous service call. Unit is operating as designed. No water leaks observed during service, job completed."

Near Legend Hill Dr, Leander, TX 78641
Lou S.

Lou S.

VENTHOOD KITCHENAID KVUB600DSS3 "arrived on site to inspect venthood fan speeds. Upon further inspection, I tested the fan and found that it doesn’t operate in all speeds. I removed the main control cover and found where the UI connector connects to the main control was not completely secured. Secured the connector and retested and the unit is operating as designed. Contacted the customer/builder by phone to advise. Job completed."

Near Stinnett Dr, Leander, TX 78641
Lou S.

Lou S.

DRYER WHIRLPOOL WFP2715HC0 "arrived on site to inspect dryer pedestal drawer broken. Upon further inspection, I found the pedestal drawer outer door panel was hanging off. I adjusted and secure the panel at the bottom and tested the drawer and it’s functioning correctly. Job completed."

Near Stinnett Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for refrigerator not making ice. Performed diagnostics mode and tested all operations. Cycled ice maker and found ice maker not finding home position. Removed failed ice maker and installed new. Tested ice maker cycle and fill. All tested good, no water leaks detected."

Near Gabrielle Anne Dr, Leander, TX 78641
Lou S.

Lou S.

WASHER WHIRLPOOL WFW6620HW0 "arrived on site to inspect washer with no power. Upon further inspection, I pressed the power button and nothing happened as unit was plugged in. I placed the unit in diagnostics and the unit came on in test mode with no error codes. Ran the unit in test 12 and it operated as designed. Cycled the power at the plug and found it to be on a GFCI outlet. Pressed the power button again and the unit came on; pressed start and the unit began to wash. I contacted Techline and spoke to Brian and advised of my findings. Brian advises that due to it being on a GFCI outlet and breaker, the unit will not perform as designed. Recommended that if the unit continues to not function properly to unplug for a few minutes and power it on. He advised to contact customer service if the issue continues. He provided file #7726957711. I advised the customer of the info I received from Techline and advised to contact Whirlpool customer service if the issues persists. No water leaks

Near Ancellotta Way, Leander, TX 78641
Lou S.

Lou S.

OVEN KITCHENAID KERC607GBS1 "arrived on site to inspect oven door glass broken. Upon further inspection, I found the inner door glass was broken. I removed and replaced the inner door glass and tested the door ad unit is operating as designed. I used my shop vac to clean up the glass debris. Job completed (was sent with 2 parts and only needed one."

Near N Ridge Cir, Leander, TX 78641
Tyler B.

Tyler B.

REFRIGERATOR LG LFC24770ST Arrived to inspect unit unit with no cool . Found freezer evap frozen over. Removed all bins and clear3d ice and drains and replaced controller assembly and tested good

Near Turtle River Dr, Leander, TX 78641
Lou S.

Lou S.

DISHWASHER KITCHENAID KUDE60SXSS3 "arrived on site to inspect dishwasher not drying or washing well. Upon further inspection, I placed the unit in diagnostics showing error codes F6E1 & F6E6. Cleared the codes and continued with testing. Unit operated as designed, except there were a lot of suds in the tub causing the float switch to trip the water valve off ad not enough water was getting into the unit. Completed testing and made recommendations on used and care as well as detergent and rinse aid use due to house being connected to a water softener. No water leaks observed during service, job completed."

Near Booth Cir, Leander, TX 78641
Jonathan  S.

Jonathan S.

FREEZER THERMADOR T36IF900SP/05 "Arrived on site for freezer having slow ice production. Inspected unit and found small piece of ice maker broken. Removed failed ice maker and installed new. Called Bosch tech support and spoke with Mark. Ran testing and found condenser fan wired backwards. Corrected wiring. Tested all operations. All tested good, no water leaks detected."

Near Skyview Terrace, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to install previously diagnosed and ordered part. Due to the right RC door gasket tearing, I removed and replaced the gasket and shaped it with my heat gun. I had to remove the door bumper at the bottom of the door to get the gasket on and while putting the gasket on, the customers dog chewed on the door bumper without my knowledge. I advised the customer of the situation and was able to get the bumper on the door, but will need to be replaced. No water leaks observed during service.; ordrng 1 W10407188 (bumper-dor)"

Near Brave Face St, Leander, TX 78641
Clif L.

Clif L.

OVEN WHIRLPOOL WFG525S0HB1 arrived on site to diagnose a range with the control that is not operational.

Near Gabrielle Anne Dr, Leander, TX 78641
Lou S.

Lou S.

DRYER WHIRLPOOL WED4950HW0 "arrived on site to inspect dryer not working. Upon further inspection, I turned the timer on and pressed start and nothing happened. I found the door switch is working as I opened the door and the inner light came on. Tested voltage to the timer and found none. Checked ohms to the fuse and found it open. Replaced the fuse and retested the unit and still won’t start. Replaced the timer and retested the unit and it operated as designed. No lint observed during service, job completed."

Near US-183, Leander, TX 78641
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to diagnose a dishwasher that is not fully draining. Tested unit and found debris in check valve. Remove debris from line and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Golden Eagle Ln, Leander, TX 78641
Clif L.

Clif L.

OVEN KITCHENAID KEBS107SSS04 Arrived on site to re-diagnose an oven is not heating properly. Found bake element not fully wired during previous repair causing it not to work. Re-wired element properly and tested unit. Found all parts and components are fully functional and no further repairs are needed.

Near Medicine Hat, Leander, TX 78641
Lou S.

Lou S.

WASHER WHIRLPOOL WTW7300DW1 "arrived on site to inspect washer making noises. Upon further inspection, the customer advised that the unit has begun to make the squeaking noises it made before the last repair. I placed the unit in diagnostics showing error code F0E5-off balance load. Cleared the code and continued with testing. Unit operated as designed with no unusual noises. I placed the unit in manual test mode and tested high speed spin and still could not duplicate the noise. I tilted the unit back and found where the rotor appeared to have been rubbing on the floor due to the weight of the basket and the unit feet not lowered enough. I lowered the feet raising the unit up and retested and the unit is operating as designed. No,water leaks observed during service, job completed."

Near Sierra Mar Loop, Leander, TX 78641
Lou S.

Lou S.

DRYER MAYTAG MGD5500FW0 "arrived on site to inspect dryer noises. Upon further inspection, the customer had a load drying when I arrived. I could not hear any grinding noises. Removed the clothing articles and disassembled the unit. Did not find any debris in the drum gaskets. I found that the tension pulley roller, the ack right roller and the front left roller were not rotating well and there was debris on the axle. I advised the customer of my findings and I removed and replaced the belt, tension pulley roller and all four drum rollers. Cleaned the lint from the unit and reassembled the unit and tested. Unit is operating quietly as designed. No lint observed at the end of service and no gas leaks detected during service, job completed."

Near Joppa Rd, Leander, TX 78641
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect oven nameplate peeling off. Upon further inspection, I found the nameplate coming off and appeared as if something rubbed up against and got hung on it and peeled it off. I removed the old nameplate and repacked it with a new one. Nit is within the 30 day cosmetic warranty. Unit is operating as designed. Job completed."

Near Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR LG LMXS30776D/02 "arrived on site to install previously diagnosed and ordered parts. Due to the unit right door bottom left corner being open approximately 1/8 inch, I was to removed and replaced the right door bottom hinge and adjust. However, the part ordered ended up being the wrong part; therefore, I am reordering the correct part. I am ordering the right door lower hinge AEH74197710 No leaks observed during service.; ordrng 1 AEH74197710 (LOWER HINGE)"

Near Highland Trail, Leander, TX 78641
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived to replace middle valve. Removed and replaced and tested good

Near Brome Dr, Leander, TX 78641
Lou S.

Lou S.

WASHER WHIRLPOOL WFW6620HW0 "arrived on site to inspect washer leaking. Upon further inspection, customer advised that the unit is leaking water from underneath. I placed the unit in diagnostics showing error code F0E5. Cleared the code and continued with testing. Unit operated as designed and produced no water leaks. While testing, I found dry water debris at the bottom of the door and at the bottom left hand corner of the bottom drawer handle. Also found pet hair debris in between the door and the bellow (door gasket). Made recommendations for use and care for the unit (cleaning). No water leaks observed during service, job completed."

Near Ancellotta Way, Leander, TX 78641
Lou S.

Lou S.

DISHWASHER AMANA ADB1400AGW0 "arrived on site to inspect dishwasher not dispensing rinse aid. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing with the outer doo panel off in order to view the dispenser. The unit dispenser door opened as designed, but the rinse aid never dispensed. I contacted Techline and spoke to JK and advised of my findings. JK advised to replace the control since the dispenser door is opening we know there is continuity in the wiring harness. I advised the customer of my findings and recommendations.

Near Ridgewood Dr, Leander, TX 78641
Lou S.

Lou S.

WASHER MAYTAG MHWE950WW02 "arrived on site to inspect washer noises during agitation. Upon further inspection, I placed the unit in diagnostics showing error code F21-long drain. Continued with testing and the unit operated as designed. Customer advised that the unit made a whistling noise during agitation. I retested the unit and it continued to operate as designed but this time it made the whistling or squeaking noise the customer described. Due to the error code, I checked the drain pump and found it clean with minimal sludge/slime debris. I advised the customer that due to the noise coming from in between the basket and tub, the tub assembly would have to be replaced.

Near Valle Verde Dr, Leander, TX 78641
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect wall oven error codes. Upon further inspection, customer advised that the first time they tried to use the oven an error code came on regarding the fan. I placed the unit in diagnostics and checked error codes and found F6E4 and F8E0. I cycled the power to the unit and cleared the codes and tested the fan on high and low speeds while testing voltage at the control. Both speeds provided 125V. When I began to test high speed, I couldn’t hear the fan blowing. I found a zip tie in the fan blades blocking the fan from blowing. I removed the debris and retested and the fan is operating as designed. Due to the F6E4 error code, I followed the tech sheet and removed and replaced the main ACU. Retested and the unit is operating as designed. I provided the customer with the number to the Connect team- 866-333-4591 and advised them to connect to the WiFi in order to receive updates to software. Job completed."

Near Bradley Ranch Rd, Leander, TX 78628
Jonathan  S.

Jonathan S.

VENTHOOD UNKNOWN UXT5530AAS3 Arrived on site for venthood lights not working. Inspected unit and work area. Tested voltage to unit and found 120 volts. Gained access to lights and tested voltage and found no voltage to lights. Gained access to control and found loose wire at control. Corrected wiring and tested lights. Found lights working. All test good.

Near Sampley Ln, Leander, TX 78641
Andy  B.

Andy B.

COOKTOP JENN-AIR JGD3536WS01 Arrived on site for cooktop 2 burners not igniting. Tested and inspected unit and found burner heads will need to be replaced.

Near Beach Rd, Leander, TX 78641
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Logan Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for refrigerator making a rattle sound. Performed diagnostics mode and found air baffle motor at fault. Will need to order air baffle and schedule ordrng 1 WPW10479155 (AIR BAFFLE )"

Near Lions Lair, Leander, TX 78641
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site for refrigerator making noise. Tested and inspected unit and found all operations to be normal. Called tech line and spoke with JK (SR# 7726919283) Made aware of stated issue and what was found. Was instructed that unit is operating as designed and to instruct customer on use and care and practice for best performance. Did as instructed. No repairs are needed at this time. No water leaks present at time of service.

Near Painted Sky Bend, Leander, TX 78641
Lou S.

Lou S.

RANGE WHIRLPOOL KDRS467VSS04 "arrived on site to install previously diagnosed and ordered parts. Due to the keypad failure, I removed and replaced the keypad with ribbon harness and tested the unit. Unit operated as designed with no error codes. No gas leaks detected during service, job completed."

Near Legend Trail, Leander, TX 78641
Jonathan  S.

Jonathan S.

FREEZER KITCHENAID krmf706ess01 "Arrived on site for refrigerator freezing up on FC evaporator after evaporator fan assembly was replaced for power failure occurring. Gained access to FC evaporator and inspected terminal connectors. Performed diagnostics mode and tested FC evaporator fan. Ran test 6 defrost cycle. Found heater activating. Measured resistance on defrost thermostat and found at 3.1 K ohms and found within range, was at room temperature. Called Whirlpool tech support and spoke with Justin. Went over prior repair and testing. He stated it would need stealth UI replaced. Spoke with customer on failure. We are going to see if resetting will correct failure before replacing UI. Informed customer on where to look for ice developing and possible sounds that may occur if failure reappears. Customer will call at first signs of failure. (SR# 7726918680)."

Near Zoysia Dr, Leander, TX 78641
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE204GPS0 "arrived on site to install previously diagnosed and ordered parts. Due to the tub front legs being badly bent and the door hinges rubbing badly, I removed all components from the old tub and transferred them to the new tub. I installed a new sump/motor assembly. Installed the unit into the cabinet and tested. Unit operated as designed. No water leaks observed during service, job completed."

Near Ravenside Cove, Leander, TX 78641
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for for dishwasher leaking water. Performed diagnostics mode, no error codes. Monitored test cycle and found unit leaking at sump assembly/ diverter. Will need to replace assembly to complete repair.

Near Elkhorn Ranch Rd, Leander, TX 78641
Andy  B.

Andy B.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven shutting off mid cycle. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Concho Creek Loop, Leander, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR MAYTAG MSB27C2XAM00 "Arrived on site for refrigerator interior lights flashing. Performed diagnostics mode and tested door switch operation and found opening and closing. Tested DC voltage to LED control and found within range. Found bad LED control.Removed failed LED control and installed new. Tested all operations, all tested good. No water leaks detected durning service.

Near Rabbit's Tail Dr, Leander, TX 78641