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for Leander, TX
Jacklyn - Leander, TX
Araceli - Leander, TX
Maria - Leander, TX
Linda - Leander, TX
Jan - Leander, TX
Very courteous and completed the work quickly.
Linda - Leander, TX
Really worked to solve the problem
Shakil - Leander, TX
It was great
Iqbal - Leander, TX
Great service, very professional and excellent technician.
Clifton - Leander, TX
James provided service on both 4/22 and 4/26. He was prompt, courteous and professional. He diagnosed and efficiently resolved the problem. Once the repairs were made, he was also kind enough to take a few minutes to move several items I was physically unable to do. His professionalism and demeanor result in James being a very positive asset to your company. If I have any future problems, I will ask for James.
Austin - Leander, TX
Gary - Leander, TX
James did an awesome job repairing our dishwasher. The one week turnaround time for repair parts was not a problem at all, and he arrived on time for both the discovery and repair visits.
Keri - Leander, TX
Everything was awesome!
Mark - Leander, TX
Technician quickly diagnosed problem, ordered parts, returned 2 days later to fix. The company is excellent at communicating and showing up when they are scheduled. The tech calls 30 minutes before he arrives which is helpful. Tech was professional and friendly.
Technician very knowledgeable
Martha - Leander, TX
Great customer service
Bryan - Leander, TX
Very communicative and quick to fix
Gisele - Leander, TX
James C has been our best repair person ever!
Becky - Leander, TX
Moshin - Leander, TX
Great service. James was always on time and very professional. Great company and great employees!
Rhonda - Leander, TX
Lou is truly amazing! Great service! His willingness to share his knowledge and explanation of every detail was refreshing! I truly appreciate how he treated me as a first time customer.. I will recommend him to anyone!
Stacie - Leander, TX
Super nice , job done fast
Carol - Leander, TX
Super nice repair man, Job was done promptly
Richard - Leander, TX
Great employee and fast!
Yi - Leander, TX
Great Service and good knowledge
Rohan - Leander, TX
Lou came in and found the problem right away with my dishwasher he also gave us enough knowledge on what to use and not to use to keep the dishwasher safe.
Chancy - Leander, TX
REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to inspect no ice in refrigerator. Upon further inspection, I tested temps in the FC=19 degrees & RC=39 degrees. I placed unit in diagnostics and tested all thermistors and ice maker. Ice maker showed error code E5-timed ice making. I tested the ice maker and it operated as designed. I removed the FC Evap cover and found a block of ice around the thermistor in the upper right corner of the evaporator. I advised the customer of my findings and advised that the unit is leaking refrigerant somewhere and a sealed system will need to be completed. I am ordering the compressor, access valve, dryer, RC evaporator and CNOTE-2 HOUR JOB. Will return with the prescreened UI and HV controls, both Evap motors and ice maker (just in case it’s needed).. I cleared the ice from the evaporator before leaving. No water leaks observed during service. 1 TJ90SF8404 (ACCESS VALVE) and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 W11188493
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and found door has broken off of dispenser. Installed new dispenser and tested. No faults and unit working properly. Job complete
REFRIGERATOR FRIGIDAIRE FFHS2622MSYA "arrived on site to inspect refrigerator temps. Upon further inspection, I checked temps in the RC=39 degrees and FC=1 degree. I checked the evaporator and found a block of ice in the upper right corner, but it had a good frost pattern throughout. Checked Evap heater and it was good. I cleared the ice and checked frost pattern and it began to frost as designed. Checked the damper and it was operating as designed. I made recommendations for food placement in the unit and temp settings. No water leaks observed during service, job completed."
DISHWASHER AMANA ADB1400AGS1 Arrived on site and tested operation. I found f4e3 fault in memory. Cleared fault and tested operation. I found no operation from pump. Inspected for broken glass and found none. Installed new sump assembly and tested operation. Unit working properly and all water connections dry at time of service. Job complete
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and tested operation. I found ice maker cycles but in not filling with water. Cycled in diagnostics and found fill valve making a loud noise when opening. Tested water flow at dispenser and found low water pressure from dispenser. I also found when right door opens the interior light does not come on. Tested door switch and found to have failed. Unit will need new filter head and light switch to repair ; ordrng 1 12002646 (light switch) and 1 W11346622 (FILTER HEAD)
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site and tested operation. I found that the bake igniter has failed causing failure. Unit will need new igniter to repair oven; ordrng 1 W11176454 (BAKE IGNITER )
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site and inspected unit for short. Customer stated that when in use they could see electrical sparking and smell a burning smell. Accessed components to check for visible shorts. I found that the diode has failed indicating high voltage system failure. Unit will need new mag cap and diode to repair and test further. Installed new mag cap and diode and tested operation. Unit tests good. Job complete
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site and installed new blower, both controls and UI. Tested operation and found unit working properly and no faults. Job complete"
WASHER WHIRLPOOL WTW8000DW2 "arrived on site to inspect washer not draining. Upon further inspection, I found the unit with approximately 3/4 basket full of water. I placed the unit in diagnostics and it showed error codes F9E1 & F9E2. I cleared the codes and placed the unit in manual test mode so I could turn the drain pump on. The drain pump would not come on. I tested the drain pump at the control and got abnormal readings. Using my shop vac, I drained the water from the unit and tilted the unit back to inspect the drain pump. I found that the drain pump had shorted and melted one of the connectors. I removed and replaced the drain pump and repaired the connections and tested the unit. The unit operated as designed. No water leaks observed during service, job completed."
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site and tested temps. I found freezer at 2 degrees average and fresh food at 50. Inspected evaporator and found to be completely frozen. Unit will need new control and thermistor fan harness to repair. ; 1 W10843055 (cntrl-elec) and 1 W11087438 (motor-evap)
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for fresh Food crisper falling down. Found that the track on the left crisper shelf had come loose from the shelf. Replaced shelf. All water connections are dry.
COOKTOP WHIRLPOOL WCG51US0DS00 Arrived on site for customer request that the left front burner blows out on simmer. Found that to be the case when I tested the burner. Adjusted the left front burner valve and now all burners operate properly.
REFRIGERATOR MAYTAG MSF25D4MDE03 Arrived on site for no cool condition. Mrs. customer explained to me that it tries to come on then it cuts off. Inspected unit and diagnosed a failed compressor start device. Compressor tests correctly. Installed new start device and unit now operates properly. All water connections are dry. Unit will now need sufficient time to completely reach operating temperatures.
DISHWASHER KITCHENAID KDFE104HPS0 Arrived on site and installed dishwasher and verified all water connections dry at time of service. Installed lower insulation and verified operation. No leaks found after repair. Job complete
OVEN WHIRLPOOL WOS51EC0AS04 "arrived on site to install previously diagnosed and ordered parts. Due to temps not being consistent, I removed and replaced the UI and main control and tested. The unit operated as designed and temps were good. Job completed."
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site and found switch has failed on door. Installed new switch and tested operation. Unit tests good. Job complete
REFRIGERATOR WHIRLPOOL KRFC300ESS01 Arrived on site and tested operation. I found that the reservoir has frozen causing no ice and water. Thawed reservoir and tested. Unit tests good. I also found the the right refrigerator door gasket has began to tear. . Job complete
DRYER SAMSUNG DV330AEBXAA03
VENTHOOD KITCHENAID KVUB606DSS3 Arrived on site and tested operation. I found blower vibrating when running. Removed blower and found the blower wheel is broken. Installed new blower assembly and tested operation. Unit tests good. Job complete
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 "arrived on site to inspect refrigerator leaking in the front of the unit. Upon further inspection, I opened the freezer door and found a large amount of ice built up on the bottom of the FC section. Customer had a towel on the floor in front of the unit and said water has been leaking out of the freezer. I found that the evaporator drain funnel was clogged and when the unit would defrost the water had nowhere to go. Using my steamer, I cleared the ice from the Evap tray and cleared the ice from the drain funnel, but the water would not go down the funnel. I removed the back cover and found that the rubber bib at the opening of the funnel was clogged with debris. I removed the bin and cleaned it out and when I removed the bin, the water from the Evap tray began to flow into the drip pan. I advised the customer of my findings and repairs.. No water leaks observed during service, job completed."
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site and recovered remaining refrigerant from sealed system. Installed new compressor, stub, dye drier, fresh food evaporator and harness kit. Vacuumed to clear system and test for leaks. Unit held vacuum and I charged with 5.5oz 134a. Tested for proper cooling and found system cycling properly. Instructed customer that unit will need 24 hours for temps to stabilize and 48 hours for ice production. Job complete"
REFRIGERATOR AMANA ASI2575GRS01 Arrived on site and tested operation. I found temps in freezer at 12 degrees and fresh food at 42. I found after allowing u it to warm with doors open it would not start. Adjusted temps and found that on every setting except for recommended the u it would cool properly. Tested thermistor and found to be good. Installed new controller and tested. Unit now cooling properly and all functions test good. Job complete
RANGE WHIRLPOOL WGG745S0FS02
COOKTOP WHIRLPOOL WFE515S0ES2 "arrived on site to inspect range lights. Upon further inspection, I found that the hot surface light was on, but none of the cooktop elements were on or hot. I checked all of the switches and they were good. I checked the elements and found that the back left element high limit was broken. I removed and replaced the element ad tested and the unit operated as designed. I advised the customer of my findings and repairs. Job completed."
MICROWAVE WHIRLPOOL WMH73521CS0 Arrived on site and inspected door switches. I found evidence of contacts failing in switches. Installed new interlock assemblies and tested operation. Unit tests good. Job complete
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and installed new ice maker. Tested operation and found ice maker cycles properly. Instructed customer to throw out the first few batches of ice then it can be used. Job complete
DISHWASHER KITCHENAID KDFE104HPS0
WASHER WHIRLPOOL WTW4950HW1 Arrived on site and tested operation. I found that the unit is full of water and not starting cycle. Ran diagnostics and drained water. I found a fault for actuator and tested. I found actuator has failed and also damaged cam assembly. Installed new actuator and cam. Calibrated unit and ran automatic diagnostics cycle. Unit tests good and no faults after repair. Job complete
COMPACTOR JENN-AIR TC707S4 Arrived on site and tested operation. I found the ram stuck down and unit would not start. Uninstalled and tested for proper voltage and found to be good. I found a loose connection on the on/off switch and corrected. Unit tests good. Job complete
OVEN AMANA AGR5330BAS3 Arrived on site and tested operation. I found the console getting hot and door glass steaming. Verified the oven vent is not behind console and venting outward. Called tech line . Unit working as designed and no repairs needed
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site and installed new damper assembly. Tested operation and found damper door opens and closes properly. Job complete
COOKTOP WHIRLPOOL KGCU467VSS02 Arrived on site and tested operation. Adjusted flames to proper height and verified operation. Unit tests good. Job complete
ICE MACHINE WHIRLPOOL KUIX505ESS2 "arrived on site to inspect ice machine noises. Upon further inspection, I placed the unit in diagnostics and tested all components and could not get the unit to duplicate the noise the customer was hearing. The customer advised that the noise was heard while the compressor was on. I allowed the compressor to run for more than 5 mins and no noises were heard
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site and found gasket not sealing or flattening out. Installed new gasket and ensured proper seal. Unit tests good. Job complete
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and tested operation. I found temps are not consistent and ranging in average from 50 degrees above set temp to 50 degrees below.