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Local Reviews
for Leander, TX

Rated 5.0 out of 5 stars based on 45 customer reviews

Map of Leander, TX

Friendly and Knowledgeable




Jerry is very thorough and professional. He asked me the problem and concern I had with my range and went on to determine the cause of the problem. While diagnosing the problem with my stove, he also explained what could be the cause of the problem without getting too technical. Resolved the problem and I'm very satisfied with the service. He's great and I will definitely recommend Appliance Express.


Map of Leander, TX

Robert




Excellent Service


Map of Leander, TX

Great service




Lou was prompt, thorough and helpful


Map of Leander, TX

Great Service




This was the best service I had ever received..I will definitely recommend Jerry to anyone who needs service!! Thank u so much for the great service!!


Map of Leander, TX

Great service





Map of Leander, TX

Patient and excellent service.




Totally resolved issue. Patient and friendly.


Map of Leander, TX

Kelley





Map of Leander, TX

Super service!




The gentleman that fixed our dishwasher was super friendly and fast! I’d definitley use this company again!


Map of Leander, TX

Amazing turn around time with parts process. Very efficient in time & ensured we were well taken care of.





Map of Leander, TX

Great service, great repair man nice kind and very neat and clean and put everything back in place.




Very nice repair man and great service.


great communication




as always appliance express does a great job overall


Amazing Service




Both guys were extremely professional and helpful.


They want to earn your business




First time customer. Called in with a manufacture warranty repair. They diagnosed and fixed the initial issue and went above and beyond to fix other issues caused by the original installers. They definitely earned my business for future claims now and after the manufacture warranty has expired.


Job well done!




Tommy and Lou did a great job. My ice maker quit and they replaced the compressor and major components. It's working great again. Great job!


Excellent Service




Our experience with Appliance Express has been extremely positive. We have had a few technicians come out to our home on different occasions and they have all been very friendly and helpful. Jerry has come out at least twice- once for fridge service and the other for vent hood service. He has always been extremely knowledgeable, professional, friendly, patient with our many questions, and informative. We are so happy to have found Appliance Express and plan to use this quality company for years to come as the need arises. Thank you for your commitment to excellence.


Great job!




This was a very pleasant appliance repair visit. Jerry new exactly what was wrong, how to fix it and how to be polite and professional. He was very quick and thorough. He even offered good tips about maintaining other kitchen appliances.


Great service




Our 2 year old washing machine stopped working recently and this company was chosen to fix it. The process of engaging them was so easy, the technician, Jerry, came out, on time, friendly and was very knowledgeable. He was able to replace the parts, answer our questions thoroughly and left the area cleaner than when he started. Definitely will use this company again if needed. Thank you so much Jerry.


Great job




Mike called to let me know he was on his way. Showed up when he said he would and did the work. I wish all companies worked this well and had such good employees.


Great job very informative




Great


Appliance Express




My technician Jerry C. was Great! He was throurgh,personable and professionable!!!! GREAT SERVICE! Recommend highly!!!


Adam Mitchell




Jerry is awesome!


Great service




Jonathan Short was, Kind Courteous and very professional. He did a great job! Thanks to him, you have a new loyal customer.


Excellent service




Tony the technician was very polite and new what he was doing. Great service


Professional Service




Wesley provided the level of service that ought to be expected, and provided, but too often is not. I would recommend him, and his company without reservation.


Great service




Technician arrived on time, as very knowledgeable, and had everything fixed in 15 minutes.


Lou S.

Lou S.

arrived on site to inspect microwave vent light not working. Upon further inspection, I found that the light bulb was burnt out and the base was broken causing it to not come out. I quoted the customer $14.62 for the light bulb with tax the total was $15.83. Customer agreed to purchase the light bulb and I removed and replaced the light bulb and housing and tested the unit. The unit operated as designed. Job completed.

Near Backcountry Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered part. Removed and replaced the drain pump and tested unit. Unit operated as designed. No water leaks observed during service.

Near S Brook Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect washer not turning on. Customer advised that they turned the unit on and approximately three seconds later the unit turned off and would not come back on. Customer unplugged the unit and plugged it back in and the unit came on. I ran the unit in diagnostics and the unit would shut off. I removed replaced the control me tested the unit. Unit operated as designed. No water leaks observed during service.

Near Molly Ln, Leander, TX 78641
Lou S.

Lou S.

Arrived on site to inspect damaged legs on dryer. Upon further inspection, I found that the units feet were not properly installed and when the unit was leaned forward and backward to install the legs and when it was put into place the legs bent causing the cabinet to housing to bend. The legs were were broken inside the unit. Also, I found that the as line was not properly connected when removing to install cabinet feet. I removed and replaced the cabinet and adjusted the feet to the proper height and centered the unit. I reconnected the gas line and tested with liquid detector and found no leaks. Tested the unit and the unit operated as designed. The unit will need a vent hose clamp at the back of the unit and customer

Near Mckavitt Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect range oven not working. Upon further inspection, I found that the unit control was showing F9 error code. I verified voltage in to the unit and attempted to place the unit in diagnostic mode but the control is bad. Office to order control-black and scheduled return service for 05/18/18 SW.

Near Mckavitt Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect condensation and ice buildup in fc section of unit. Upon further inspection, I found that the rc door was open approximately 1/4 inch and was allowing warm air into the fc chamber. I removed the door and shelves to find ice buildup on the lower portion of the Evap cover blocking the fc door from closing/securing. There was condensation on the top, sides, and bottom of fc chamber along with some ice buildup on the bottom. I used my steamer to defrost the ice buildup and checked the Evap cover and fan and both were good. I tested both ice makers in diagnostics through code 120 and 121. Both units operated as designed. No water leaks observed during service.

Near Bliss Ln, Leander, TX 78641
Jerry C.

Jerry C.

WFE515S0ES0 Arrived to inspect temperature issue. I tested at 350 with a starting temperature of 74 degrees. The unit claimed preheat at 370. The unit cooled to 330 and then heated to 390. The unit averaged at 360 degrees. I induced a -10 degree offset and advised the customer. Operational test good.

Near Hillrose Dr, Leander, TX 78641
Lou S.

Lou S.

Arrived on site to inspect dishwasher not getting dishes dry or clean. Upon further inspection, I placed the unit in diagnostic mode and tested. Unit operated as designed. I did find that the lower spray arm is sagging causing it to get caught on their heating element. The customer advised that she is filling the detergent dispenser completely full. I advised that the she should only fill approximately half way. Also advised the customer to leave the door cracked open after cycle is complete to allow airflow inside the unit to help with drying due to the unit having a plastic tube and does not dry well. Office to order lower spray arm and schedule return service for 05/15/18 MS. No water leaks observed during service.

Near Brave Face St, Leander, TX 78641
Lou S.

Lou S.

Near Brave Face St, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect microwave hood light not working. Upon inspection, I found that the light was good as was the housing. Tested unit and light would not come on. I removed and replaced the control, tested unit and unit operated as designed. Job completed.

Near Dexter Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect freezer not cooling. Upon further inspection, I found that the fc was at room temp. I placed the unit in diagnostic mode and tested 56 fc fan and the fan tested good. I placed the unit in diagnostic #40 to test the compressor and cooling. The unit tested good; however, I found that the line coming from the Evap going into the cabinet was cool and not hot during test 05 of #40. Due to this, I believe there is a restriction in the 3 way valve or at the evaporator. Office to order sealed system with oil-less compressor, non UV drier, 3 way valve, service port, and freezer Evap and oil-less gauges and schedule for 3 hour service. Office scheduled return service for 05/18/18 JA. No water leaks observed during service.

Near Dexter Dr, Leander, TX 78641
Nathaniel B.

Nathaniel B.

Model WRF757SDEM01, Arrived on call for frosting over in fridge and evap fan is not running and is not draining only in fresh food section, found air leak at drain tube cup in compressor area and tube was not all the way pushed on and also evap sensor on fresh food is all corroded effecting reading of it and evap motor is noisey replaced rc therm. And checked operation and put evap sensor on correct line. And position per pointer, customer to allow for 24-48 hours for proper cooling, no water leaks at time of call, call complete.

Near Venture Dr, Leander, TX 78645
Lou S.

Lou S.

arrived one site to install previously diagnosed and ordered parts. Removed and replaced the water inlet valve and tested tested unit. Unit operated as designed. No water leaks observed during service.

Near Old 2243 W, Leander, TX 78641
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the sump/motor, OWI sensor, drain pump and control. Tested unit and unit operated as designed. No water leaks observed during service.

Near Ranch to Market Rd 2243, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect water not dispensing and ice maker not working. Upon further inspection, I found that the ice maker is bad and due to this, the fill tube has ice build up in it. Per service pointer, I removed and replaced the UI and tested. Unit tested good. While changing out the UI, I tested the water dispenser and it began to work. I advised the customer that the unit needs an ice maker and to continue to dispense water every hour to keep the fill tube from freezing. Office to order ice maker, inlet valve and dual water valve. Office rescheduled return service for 05/10/18 JA. No water leaks observed during service.

Near SW Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect washer not dispensing cold water. I placed the unit in diagnostics and found that the unit would dispense cold water and hot and then both together. However, when I ran the unit on normal mode, the cold water would not dispense. I replaced the control and calibrated the unit then tested the unit. Again, the cold would dispense in test mode but when operating in normal wash mode, the cold would not dispense. I ohmed the water inlet valve and the valve is open. Office to order water inlet valve and schedule return service for 05/09/18. No water leaks observed during service.

Near Old 2243 W, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect noisy dishwasher. Upon further inspection by placing the unit in diagnostic mode and teasing, I found that the sump motor was bad and making an unpleasant noise. I complete diagnostics and unit tested good. I removed and replaced the sump/motor and tested unit. Unit operated as designed. No water leaks observed during service.

Near Edson Ct, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect dishwasher not operating correctly. I placed the unit in diagnostic mode and unit operated as designed. I found a large amount of soap debris in the unit and error code 10/1. I found that the dispenser lid did not open during diagnostic mode. I ran the unit in regular wash mode and found that the unit would start then stop and return to the beginning of the wash cycle and shut off. Office to order dispenser and I will return with all pre diagnosed parts. Office schedule return service for 05/08/18. No leaks observed during service.

Near Honeybee Ln, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect the lights under a microwave not working. Upon inspection, I found that the bulb housing had been shorted out. I removed and replaced the bulb housing and advised the customer of the correct light bulb to use. I inspected the control board and control is good. Unable to test the light due to customer did not have a bulb. Job completed.

Near Dexter Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect microwave light not working. Upon further inspection, I found that the light bulb in the unit was the wrong size and had burnt out. Also, the bulb housing was burnt. I removed and replaced the bulb housing and light bulb and tested unit. Unit tested good. Job complete.

Near Halsey Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect ice maker not working. Customer advised that a few days before today's service, there was a power failure and when they checked the refrigerator the ice maker was working again. I inspected the unit and placed unit in diagnostics. The unit is working as designed and is making ice. I found an abundance of moisture in the rc, on the front of the ice maker and on the opening of the ice bin. Also found large gapping between the rc cabinet and chassis. I used manufacturer approved clear silicone to seal the gapping. Also found that the drain tube in the back of the unit had approximately 1/8 inch gapping between it and the chassis which could be a potential frost buildup inside the rc. I used manufacturer approved white silicone to seal the gap. No water leaks observed during service.

Near Sandbur Lane, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect dishwasher leaking. Upon further inspection, i found that the manifold was not attaching correctly to the feed tube causing a large amount of water to shoot out of it which was causing the leak. I found that the right rack arm was hanging in the back. I removed the upper rack and adjusted the rack arm and reinstalled the upper rack. The manifold attached to the feed tube as designed. I tested the unit and the unit operated as designed. No leaks observed during service.

Near Pinot Noir St, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect wash arm melted in element. Upon further inspection, I found that the lower wash arm had come off and fallen onto the heating element and melted it in two places. I removed and replaced the lower wash arm and tested unit. The unit operated as designed. No water leaks observed during service.

Near Ridgewood Dr, Leander, TX 78641
Lou S.

Lou S.

Near Ronald Reagan Blvd, Leander, TX 78641
Jerry C.

Jerry C.

WMH32519FS0 Arrived to inspect no heat. I found the heating system failed and require the magnetron, capacitor and diode. I removed and replaced the components and re-installed the unit. Operational test good.

Near Sierra Mar Loop, Leander, TX 78641
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the drain pump and control. Placed the unit in diagnostic mode and tested. Unit operated as designed. No water leaks observed during service.

Near Lake Mountain Ln, Leander, TX 78641
Mike C.

Mike C.

Whirlpool Range WFG320M0BB2 Arrived to install new cooktop, left burner head and cap. Checked operation and unit checks good.

Near Volente Lane, Leander, TX 78641
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the UI and main control. Tested the unit and unit operated as designed. No water leaks observed during service.

Near Silver Fountain Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect refrigerator not dispensing water but is making ice. I checked the dispenser and could hear the valve turning on. I verified that the filter was not the issue of no water. The customer advised that the ice maker made a batch of ice this morning. I verified that the water source was turned on and purged the water to remove any debris and then I removed and replaced the water valve and the unit still did not dispense water. I removed and replaced the water inlet valve and the unit operated as designed. No water leaks observed during service. There were large gaps between the cabinet and inner lining at the bottom of the opening of the rc and fc. I used manufacturer approve silicone and sealed the gaps. Job completed.

Near Old 2243 W, Leander, TX 78641
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the sump/motor and control. Tested unit and unit operated as designed. No water leaks observed during service.

Near Germander Road, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect refrigerator light not working and a broken shelf. Upon further inspection, I found that the light is fine, but the light switch is sticking keeping the light from coming on. Quoted the customer $39.83 for to replace the shelf and customer agreed to cost and paid. Office to order light switch and scheduled return service for 05/01/18 MS. No water leaks observed during service.

Near Granite Hill Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect dishwasher not operating. Upon inspection, I placed the unit in diagnostic mode and found an F8E2 error code. Ran the unit in diagnostic mode and found that the drain pump would not engage so I verified the connection. Office to order drain pump and schedule return service for 05/01/18 MS. I will return with pre diagnosed control and UI on next service. No water leaks observed during service.

Near Lake Mountain Ln, Leander, TX 78641
Jerry C.

Jerry C.

WMH31017FS0 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the control and all three switches and mounts. I removed and replaced the door. I found the front of the chassis bent inward and I corrected it. Operational test good.

Near Sundrops St, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect dishwasher asking a grinding noise. I placed the unit in diagnostic mode and received error codes 6/4, 5/1, 9/1, and 5/2. The unit would not fill with water and while attempting to fill, the motor was making a grinding noise. I tested the drain and it tested good. I removed and replaced the sump/motor, tested unit and unit operates as designed. No water leaks observed during service.

Near Tribal Way, Leander, TX 78641
Lou S.

Lou S.

arrived on site for to inspect microwave door not closing. Upon further inspection, I found that the light stays on when the unit is operating as if the door was open. I pushed on the door and the light turned off. Due to this unit being an oven/microwave wall unit, I had to removed the oven to replace the interlocks. Removed and replaced both interlocks, tested unit and unit operates as designed. Job completed.

Near Tribal Way, Leander, TX 78641