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Local Reviews
for Lakeway, TX

Appliance Express Rated 4.9 out of 5 stars based on 135 customer reviews

Map of Lakeway, TX

Over an hour late




Review of Appliance Express

Never again


Map of Lakeway, TX

Frank




Review of Appliance Express

Great service. Prompt and clean.


Map of Lakeway, TX

On time and competent




Review of Appliance Express

David was great. Knew what he was doing and also drained the overflow pan


Map of Lakeway, TX

Excellent service!




Review of Appliance Express

Prompt and very knowledgeable.


Map of Lakeway, TX

Arrived earl and was done in 5 minutes




Review of Appliance Express

Very satisfied


Map of Lakeway, TX

Excellent Service




Review of Appliance Express


Map of Lakeway, TX

Frank




Review of Appliance Express

Excellent service


Map of Lakeway, TX

Great service




Review of Appliance Express

Problem resolved quickly


Map of Lakeway, TX

Great Service




Review of Appliance Express

Excellent service, Determined the problem and installed the part quickly.


Map of Lakeway, TX

Chris Hartke




Review of Appliance Express

Significant problems with getting service scheduled. Sent email. I got an auto-respond and no follow up. Finally called tolll free number and waited 45 minutes to talk to live person. After that it go much better


Owner




Review of Appliance Express

Great service


Very pleased!




Review of Appliance Express

Brandon was efficient, courteous and professional. He quickly determined what the problem was and rapidly corrected it. Please inform Lowes that Appliance Express is far superior to any other company they have worked with to deal with warranty issues.


Self clean malfunctioned




Review of Appliance Express

Jacob was very professional at his job. I asked him several questions and he took the time to let me know what he was doing


Great!




Review of Appliance Express

Professional/courteous and very informative! On Pricing below...we are still under warranty so I will rate it a 5.


Great service




Review of Appliance Express

Brandon gave a call to let me know when to expect him. He was very neat, polite and the repair went quickly. No mess left behind.


Took 5 visits to fix our problem




Review of Appliance Express

It took 5 visits to diagnose and fix our problem. We were without refrigeration for 3 weeks. Initial charge was over $2000 for our built in refrigerator. I was disappointed that we were charged a labor charge of close to $200 for this last visit. It seems this should have been repaired the first time.


Professional and courteous!




Review of Appliance Express

Best appliance company sent by our home warranty Company!


Great service




Review of Appliance Express


Refrigerator service excellent




Review of Appliance Express

I appreciated the friendliness, care, understanding of the problem. Used various ways to approach the concern.


Great Service




Review of Appliance Express

Our technician arrived on time, was very courteous and informative, and detected and repaired the problem quickly.


...




Review of Appliance Express


Leonardo Cantu




Review of Appliance Express

Leo did an excellent and found the problem.


Very professional




Review of Appliance Express


Excellent service




Review of Appliance Express

Luis with Appliance Express did a great job with our refrigerator issue. Very professional & on time as promised.


Prompt and Professional




Review of Appliance Express

From the dispatcher’s prompt call to book the job, to communications ahead of the visit ensuring they came with the proper parts, to the technician who called ahead, arrived prepared and replaced the part with great courtesy, cleanliness and regards to COVID-19 precautions, every part of my repair job on my oven was handled smoothly and efficiently. I would highly recommend Appliance Express!


Robert J.

Robert J.

COOKTOP GE P651OC1HA Arrived on job for complaints of front right burner not working. Found cooktop will need burner and switch.

Near Teal, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site for door closure and ripped gasket. Found mullion divider sitting low on door raised mullion slight rip on gasket gave estimate for gasket replacement

Near Belforte Ave, Lakeway, TX 78738
Brandon C.

Brandon C.

OVEN JENN-AIR JJW3830DP01 "Arrived on site for customer complaint of UI console not responding. Found failed UI console. Ordering console; ordrng 1 W11232121 (Console) and 1 Cnote (Office to reschedule)"

Near Barbie Ct, Lakeway, TX 78734
Luis M.

Luis M.

WINE COOLER WHIRLPOOL KUWS24RSBS03 "Arrived on site for no cooling complaint. Removed evaporator cover,found large ice ball on inlet of evaporator no frost on middle or lower section diagnosed a leak at the evaporator

Near Water Front Ave, Lakeway, TX 78734
Brandon C.

Brandon C.

OVEN KITCHENAID KSEB900ESS1 "Arrived on site for customer complaint of unit giving error code and UI console not working. Ordering console, covered under KA warranty, ; ordrng 1 W10920246 (Console)"

Near Bella Toscana Ave, Lakeway, TX 78734
Robert J.

Robert J.

OVEN KITCHENAID KEBS107SSS00 Arrived on job for complaints of not heating. Found fuse open. Replaced fuse and test.

Near Marina Village Cove, Lakeway, TX 78734
Brandon C.

Brandon C.

WASHER WHIRLPOOL MVWB765FW3 "Arrived on site for customer complaint of clicking noise, found noise coming from gearcase, I replaced gearcase, and calibrated unit. Tested good."

Near Giovani Ct, Lakeway, TX 78738
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site for customer complaint of unit not draining, found broken glass in pump assembly. I removed glass, unit tested good.

Near Tallstar Dr, Lakeway, TX 78734
Brandon C.

Brandon C.

COOKTOP KITCHENAID KCGC506JSS00 "Arrived on site to install name plate, after installing, unit tested good."

Near Colca Cove, Lakeway, TX 78738
David  Z.

David Z.

MICROWAVE KITCHENAID KMHS120ESS5 Arrived on site to install interlocks and switches to resolve microwave with interlock issues. Installed interlock kit and 3 wire switch. Tested and all is working as designed.Call complete.

Near Bella Toscana Ave, Lakeway, TX 78734
David  Z.

David Z.

DISHWASHER KITCHENAID KDTM254ESS3 "Arrived on site to diagnose dishwasher that is not powering on or running. Tested voltages at junction box. Found 120v at L1 and 120v at neutral. neutral wire should not be powered. Advised customer to contact electrician to resolve floating neutral.

Near Scamper Cove, Lakeway, TX 78734
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KCGC506JSS00 Arrived on site to replace panel and install new LP conversion. Replaced parts test unit and unit test good. Found new panel didn’t have new badge. Ordering new badge office to reschedule. ; ordrng 1 W10839793 (BADGE )

Near Colca Cove, Lakeway, TX 78738
Robert J.

Robert J.

DRYER MAYTAG MGD7230HW0 Arrived on job to replace cracked panel. After replacement test operation.

Near Rivulet Ln, Lakeway, TX 78738
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KMHS120ESS5 "Arrived on site for customer complaint of door open/close error, found failed interlocks and switches. Ordering switches and bringing back interlock. The interlocks need to be used with the new switches. ; ordrng 1 W10269458 (Switch) and 1 W10269460 (Switch) and 1 W10727360 (Switch)"

Near Bella Toscana Ave, Lakeway, TX 78734
Brandon C.

Brandon C.

RANGE KITCHENAID KFDC558JSS00 "Arrived on site for customer complaint of unit having high flames on some burners, found burner caps were on wrong burner heads, I adjusted caps. Unit tested good."

Near Mercer Falls Rd, Lakeway, TX 78738
Brandon C.

Brandon C.

WASHER MAYTAG MVWC565FW0 "Arrived on site for customer complaint of clicking noise and not starting cycle, found failed lid latch, I replaced lid latch, unit tested good. Calibrated unit, no leaks.

Near Mia Dr, Lakeway, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for customer complaint of unit leaking water, I found some water in drip pan, no water or ice build up anywhere, no water going to unit, I could not detect a leak at time of service."

Near Challenger, Lakeway, TX 78734
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for customer complaint of unit not working and giving error code. Found F9E1 f3e1 error codes in diagnostics mode. Found clog in drain line, and in pump, I removed clog, unit tested good.

Near Highland Village Dr, Lakeway, TX 78738
Robert J.

Robert J.

DRYER KENMORE 11086873100 Arrived on job for complaints of noise. ; ordrng 1 4392065 (dryer repair kit) and 1 WP694089 (wheel)

Near Lakeway Dr, Lakeway, TX 78734
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on job to replace previously diagnosed parts. After replacement of couplers still leaking. Will need hose for door. ; ordrng 1 WPW10386778 (tube-water)

Near Lakeway Dr, Lakeway, TX 78734
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KCMS1555RSS2 Arrived on site to test unit for not being able to open door. Test unit and found broken push button. Will need new push buttons stainless 8205817 ; ordrng 1 8205817 (STAINLESS BUTTON ) and 1 NEEDSRESEARCH (NEEDS RESEARCH )

Near Giovani Ct, Lakeway, TX 78738
Robert J.

Robert J.

DRYER WHIRLPOOL LEQ9508PW0 Arrived on job for complaints of no heat. Found the element open. Replaced heater and test.

Near Lakeway Blvd, Lakeway, TX 78734
Leonardo C.

Leonardo C.

DOWNDRAFT JENN-AIR CVEX4370B Arrived on site to test unit for fan not working. Test unit and found bad switch a fan fan motor.

Near Timpanagos Dr, Lakeway, TX 78734
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFF507HPS02 Arrived on job for complaints of low ice. Found the temperature in refrigerator warm and also in icemaker compartment. In test mode the damper noisy. Will need to replace damper and control. ; ordrng 1 W11224256 (CONTROL ) and 1 WPW10479155 (control)

Near Nautilus Ave, Lakeway, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL KRSC503ESS00 "Arrived on site to replace ice maker, after replacing, unit tested good."

Near Rare Eagle Ct, Lakeway, TX 78734
Robert J.

Robert J.

WINE COOLER WHIRLPOOL KUWS24RSBS03 Arrived on job for complaints of display off temperature and not cooling properly. Found the thermostat will need to be replaced

Near Water Front Ave, Lakeway, TX 78734
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Arrived on site to replace ice maker, after replacing unit tested good

Near Morning Cloud St, Lakeway, TX 78734
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KICU500XSS01 Arrived on site to replace left rear hot pate. Replaced hot plate test unit and unit test good job complete.

Near Lakeway Dr, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Arrived on site for ice build in freezer and moisture in fresh food. Found freezer compartment fully of frost and ice,moisture in fresh food. Hinge side of cabinet damaged large gap on hinge side of cabinet,called tech support and ran a video chat,per tech support appears unit has been dropped

Near Green Terrace Cove, Lakeway, TX 78734
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to replace dispenser, after replacing, I ran a quick cycle, unit tested good, no leaks.

Near Bella Toscana Ave, Lakeway, TX 78734
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Arrived on site for customer complaint of ice maker leaking, found ice maker failed to rotate all the way 2 out of 3 times in diagnostics.

Near Morning Cloud St, Lakeway, TX 78734
Richard P.

Richard P.

DISHWASHER MAYTAG MDBD820AWB Arrived onsite for the dishwasher leaking water. During testing found that the water is leaking from the door. Replaced door gasket and it did not resolve the issue. Further testing and found that the door was off its hinge causing the leak. Put door back on its hinge and leak is gone. Dishwasher tested good and no leaks detected complete

Near Lakeway Blvd, Lakeway, TX 78734
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT511SZDM00

Near Green Terrace Cove, Lakeway, TX 78734
Richard P.

Richard P.

DISHWASHER FRIGIDAIRE FGID2466QD2A Arrived onsite for the dishwasher not working properly. Replaced vent fan motor and dishwasher tested good and no leaks detected complete

Near Mariner, Lakeway, TX 78734
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL ED2KHAXVT01 Arrived on site to install filter housing to resolve water leak. Installed new filter housing and retested. Found no leaks present and installed new filter.

Near Cutlass, Lakeway, TX 78734