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Local Reviews
for Lakeway, TX

Appliance Express Rated 4.9 out of 5 stars based on 140 customer reviews

Map of Lakeway, TX

Awesome service




Review of Appliance Express

Great customer service


Map of Lakeway, TX

Great service




Review of Appliance Express


Map of Lakeway, TX

Friendly Service




Review of Appliance Express


Map of Lakeway, TX

Stovetop repair




Review of Appliance Express

Brandon did a great job! Was on time, efficient and got the job done well.


Map of Lakeway, TX

Great service, was happy to see had part in hand




Review of Appliance Express


Map of Lakeway, TX

Over an hour late




Review of Appliance Express

Never again


Map of Lakeway, TX

Frank




Review of Appliance Express

Great service. Prompt and clean.


Map of Lakeway, TX

On time and competent




Review of Appliance Express

David was great. Knew what he was doing and also drained the overflow pan


Map of Lakeway, TX

Excellent service!




Review of Appliance Express

Prompt and very knowledgeable.


Map of Lakeway, TX

Arrived earl and was done in 5 minutes




Review of Appliance Express

Very satisfied


Excellent Service




Review of Appliance Express


Frank




Review of Appliance Express

Excellent service


Great service




Review of Appliance Express

Problem resolved quickly


Great Service




Review of Appliance Express

Excellent service, Determined the problem and installed the part quickly.


Chris Hartke




Review of Appliance Express

Significant problems with getting service scheduled. Sent email. I got an auto-respond and no follow up. Finally called tolll free number and waited 45 minutes to talk to live person. After that it go much better


Owner




Review of Appliance Express

Great service


Very pleased!




Review of Appliance Express

Brandon was efficient, courteous and professional. He quickly determined what the problem was and rapidly corrected it. Please inform Lowes that Appliance Express is far superior to any other company they have worked with to deal with warranty issues.


Self clean malfunctioned




Review of Appliance Express

Jacob was very professional at his job. I asked him several questions and he took the time to let me know what he was doing


Great!




Review of Appliance Express

Professional/courteous and very informative! On Pricing below...we are still under warranty so I will rate it a 5.


Great service




Review of Appliance Express

Brandon gave a call to let me know when to expect him. He was very neat, polite and the repair went quickly. No mess left behind.


Took 5 visits to fix our problem




Review of Appliance Express

It took 5 visits to diagnose and fix our problem. We were without refrigeration for 3 weeks. Initial charge was over $2000 for our built in refrigerator. I was disappointed that we were charged a labor charge of close to $200 for this last visit. It seems this should have been repaired the first time.


Professional and courteous!




Review of Appliance Express

Best appliance company sent by our home warranty Company!


Great service




Review of Appliance Express


Refrigerator service excellent




Review of Appliance Express

I appreciated the friendliness, care, understanding of the problem. Used various ways to approach the concern.


Great Service




Review of Appliance Express

Our technician arrived on time, was very courteous and informative, and detected and repaired the problem quickly.


Robert J.

Robert J.

DISHWASHER KITCHENAID KDTM404KPS0 Arrived on job for complaints of smell. Ran diagnostics and found the dishwasher will not run the diagnostics properly. ; ordrng 1 W11410066 (CONTROL ) and 1 W11416457 (CONSOLE )

Near Colca Cove, Lakeway, TX 78738
Robert J.

Robert J.

MICROWAVE KITCHENAID KMHS120ESS5 Arrived on job for complaints of no power.

Near Bella Toscana Ave, Lakeway, TX 78734
Brandon C.

Brandon C.

WINE COOLER KITCHENAID KUWA244PBS0 "Arrived on site for customer complaint of unit not cooling, found failed thermostat, I replaced thermostat, unit tested good.

Near Golden Bear Cove, Lakeway, TX 78738
Justin M.

Justin M.

DRYER WHIRLPOOL WED8620HC0 Arrived on site to install previously diagnosed parts l installed new left side panel and tested unit. Unit no longer making squeak. Unit working as designed. Call complete.

Near Explorer, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Arrived on site for no cool. Removed evaporator cover found uv dye on evaporator diagnosed a leak at the evaporator coil,replaced the evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good."

Near Explorer, Lakeway, TX 78734
Justin M.

Justin M.

WASHER GE WCSR4170DAWW "Arrived on site for washing machine having large amounts of water come out of it. I gained access to drain pump, bellows, and valves. I ran a rinse and spin, and a spin and drain. I did not observe and leaks. I found customer put large blanket in unit and it caused unit to overflow. Unit is working as designed. Call complete."

Near Sailmaster St, Lakeway, TX 78734
Robert J.

Robert J.

DISHWASHER WHIRLPOOL KDTE704DSS0 Arrived on job to replace previously diagnosed part. After replacement test operation. No leaks detected at time of service.

Near Tempranillo Way, Lakeway, TX 78738
Robert J.

Robert J.

WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of no spin in towel cycle. Called tech line 7730143317. They said that the load of mixed towels and sheets can cause this issue. Whirlpool wants customer to not mix loads and if continues to replace ACU.

Near Bella Toscana Ave, Lakeway, TX 78734
Robert J.

Robert J.

COOKTOP KITCHENAID KCGC506JSS00 Arrived on job for complaints of no lighting front right burner. Found the pilot orifice too small order kit. Send RJ back. ; ordrng 1 W11502161 (PLEASE CONVERSION KIT)

Near Colca Cove, Lakeway, TX 78738
Robert J.

Robert J.

WINE COOLER WHIRLPOOL KURR304ESS00 Arrived on job for complaints of damage door. Replaced outer door.

Near Tempranillo Way, Lakeway, TX 78738
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for customer complaint of top rack falling down, found failed adjusters, I replaced adjuster kit, unit tested good."

Near Porpoise St, Lakeway, TX 78734
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL GS6NHAXVB01 "Arrived on site to replace ice maker, after replacing unit tested good."

Near Golf Crest Ln, Lakeway, TX 78734
Robert J.

Robert J.

WASHER MAYTAG MHW5400DW0 Arrived on job to replace dispenser drawer. After replacement test operation. No leaks detected at time of service

Near Capri, Lakeway, TX 78734
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on job for complaints of no ice. Found the harness from door damaged.

Near Bermuda St, Lakeway, TX 78734
Robert J.

Robert J.

MICROWAVE KITCHENAID KMHS120ESS5 Arrived on job for complaints of door not closing. Found the fuse open no power. Will need fuse to complete diagnostics of unit. Door is closing properly now. ; ordrng 1 WPW10531156 (filter)

Near Bella Toscana Ave, Lakeway, TX 78734
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSC42QMS03 "Arrived on site for customer complaint of ice not dispensing, found broken ice container, found power to auger motor, failed auger motor, found failed ice maker, letting to much water into mold so ice is clumping together. Ordering ice bin assembly if available, ice maker, and auger motor. ; ordrng 1 WP2252265 (Ice bin button) and 1 2252207 (Ice bin latch) and 1 WP2198608 (Spring for ice bin) and 1 Cnote (Auth) and 1 Cnote (Parts research for whole ice container assembly) and 1 W10822635 (Auger motor) and 1 CNOTE (Office to reschedule)"

Near Ladin Ln, Lakeway, TX 78734
Chase S.

Chase S.

REFRIGERATOR KITCHENAID KRFF507HPS02 Arrived on site. Removed existing refrigerator and installed new. Water is turned off due to customer stated wall valve is leaking. Job complete

Near Nautilus Ave, Lakeway, TX 78738
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Arrived onsite for the refrigerator not cooling. Upon arrival found that the temperature in the refrigerator is hot and all food inside of it has spoiled. During testing found that the compressor is running but not moving the Freon . Will need a sealed system repair. Ordering compressor, evaporator, drier, access valve. Office to reschedule ; ordrng 1 W11125124 (Compressor) and 1 W10858281 (Evaporator) and 1 WPW10143759 (Uv drier) and 1 Accessvalve (Access valve)"

Near Explorer, Lakeway, TX 78734
Richard P.

Richard P.

WASHER WHIRLPOOL WFW560CHW1 Arrived onsite for the washer not spinning properly. Ran diagnostics and found no error codes. Rally functions tested good and washer is spinning properly. Could not find any issues and this time. Complete

Near Bella Toscana Ave, Lakeway, TX 78734
Robert J.

Robert J.

DRYER WHIRLPOOL WED70HEBW0 Arrived on job for complaints of no heat. Found breaker tripped.

Near Rupen Dr, Lakeway, TX 78734
Robert J.

Robert J.

DISHWASHER WHIRLPOOL KDTE704DSS0 Arrived on job for complaints of washer shutting off. Ran diagnostics and found code for fan error. Unplugged fan and ordered replacement. ; ordrng 1 WPW10469574 (vent asm)

Near Tempranillo Way, Lakeway, TX 78738
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE LGHX2636TF8 "Arrived on site for dispenser ui inoperable. Prev company replaced main control,found dispenser harness not connected to correct location on control harness,connected harness to correct location tested water dispenser unit working as designed"

Near Troon Dr, Lakeway, TX 78738
Robert J.

Robert J.

COOKTOP GE 12345 Arrived on job for complaints of burner not lighting properly. Found the igniter out f place causing spark to be weak. Corrected placement of igniter and test.

Near Sunrise Ridge Loop, Lakeway, TX 78738
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL GS6NHAXVB01 Arrived on job for complaints of noise issue. Found the ice maker cause of noise. Ordered icemaker; ordrng 1 2198597 (icemaker assy)

Near Golf Crest Ln, Lakeway, TX 78734
Robert J.

Robert J.

OVEN JENN-AIR JJW3830DP01 Arrived on job to replace previously diagnosed part. After replacement test operation.

Near Barbie Ct, Lakeway, TX 78734
Robert J.

Robert J.

DISHWASHER WHIRLPOOL KDTE704DSS0 "Arrived on job to replace previously diagnosed parts. After replacement of control, UI and pump tested unit. No leaks detected at time of service."

Near Tempranillo Way, Lakeway, TX 78738
Robert J.

Robert J.

MICROWAVE KITCHENAID KMBP100ESS03 Arrived on job for complaints of door not closing properly. Adjusted door and test. Door closing properly now.

Near Colca Cove, Lakeway, TX 78738
Robert J.

Robert J.

RANGE WHIRLPOOL WFG505 Arrived on job for complaints of burners not working properly. Found ORIFFS blockage. Cleared blockage and test.

Near Belforte Ave, Lakeway, TX 78738
Robert J.

Robert J.

WASHER WHIRLPOOL WFW5620HW0 Arrived on job to replace previously diagnosed part. After replacement test operation. No leaks detected at time of service.

Near Bella Toscana Ave, Lakeway, TX 78734
Robert J.

Robert J.

DISHWASHER KITCHENAID KDPM604KPS0 Arrived on job for complaints of error code. Found water in overflow tray. Removed water and ran test cycle. No leaks detected at time of service. If problem continues recommend replacement of dispenser.

Near Los Altos Dr, Lakeway, TX 78734
Brandon C.

Brandon C.

DRYER MAYTAG MDE8416AYW "Arrived on site to replace idler, after replacing, unit tested good.

Near Belforte Ave, Lakeway, TX 78738
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT970SAHZ "Arrived on site to replace inner door liner, after replacing, unit tested good. No leaks."

Near Highland Village Cove, Lakeway, TX 78738
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSRB25FH5501 "Arrived on site for no water or ice. Tested dispenser no water,ran fill no water to icemaker. Diagnosed no water to unit traced water supply line,turned on water source tested icemaker passed filled with water,tested water dispenser unit working as designed"

Near Challenger, Lakeway, TX 78734
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KUDI02FRSS2 "Arrived on site to replace link kit and spring, I replaced link kit and 1 spring for the right side, unit tested good."

Near Giovani Ct, Lakeway, TX 78738
Brandon C.

Brandon C.

COOKTOP KITCHENAID KCED600GSS01 "Arrived on site to replace cooktop and bezels, after replacing, unit tested good."

Near New Lido Dr, Lakeway, TX 78734