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Local Reviews
for Lakeway, TX

Appliance Express Rated 4.9 out of 5 stars based on 80 customer reviews

Map of Lakeway, TX

Very nice young man; knowledgeable about repair




Review of Appliance Express


Map of Lakeway, TX

Great




Review of Appliance Express

Andy was very nice, quick, explained everything. Also very clean!


Map of Lakeway, TX

Great tech's that service




Review of Appliance Express

We had 3 IKEA appliances that all need minor repairs but were still under warranty and Andy quickly identified the problems and order the parts. We had 2 fixed that day and the 3rd one back to perfect in a week. This is the second time we've used Appliance Express and def would recommend.


Map of Lakeway, TX

Quick and thorough visit.




Review of Appliance Express

The scheduler was very sweet and helpful, and the technician was very thorough and fixed everything very quickly, and with no problems. All in all, a very good experience.


Map of Lakeway, TX

Excellent




Review of Appliance Express

On time, quick diagnosis, brought parts, done! That is good as it gets...


Map of Lakeway, TX

top notch




Review of Appliance Express

Paul and David did a great job. Prompt, wore footies, identified and repaired the issue, and we polite. This was a whirlpool warranty call.


Map of Lakeway, TX

Great Service




Review of Appliance Express

Thank you so much Paul. Great Job! Nice to see you again, and to meet David.


Map of Lakeway, TX

Repair did not work




Review of Appliance Express

Return visit necessary


Map of Lakeway, TX

Great on-time service...




Review of Appliance Express

Showed up when expected and quickly resolved the issue. Performed a filter change while he was here... great service.


Map of Lakeway, TX

Great service




Review of Appliance Express

Very nice


Jenn Air Repair




Review of Appliance Express

These folks are awesome. Always on time and always take care of business. They know what they are doing! Thanks.


Excellent service




Review of Appliance Express

The technician was polite and you could tell right away he knew what he was doing. He had the parts needed with him on the first visit and replaced the parts quickly and now the dishwasher works as it should.


Helpful Service




Review of Appliance Express

Thanks Paul for getting my dishwasher up and running in time for the 4th of July long week-end. My "dishpan hands" appreciate it!


Claudia




Review of Appliance Express


Amazing Service




Review of Appliance Express

You never know who is going to show up to do service and is this the right person to fix the problem. Paul is probably the best technician that I have had service our appliances. He is very knowledgeable and professional. This is the guy you want working on your appliance.


Conscientious service.




Review of Appliance Express

Cannot fully prepare evaluation as part had to be ordered, which will take a week before the dishwasher can be fixed.


Chk




Review of Appliance Express

Awesome


Great Service




Review of Appliance Express

Paul was wonderful. Personable and showed me everything that was going on so I understood. Would definitely deal with again.


Very professional, helpful




Review of Appliance Express

Paul arrived promptly, diagnosed problems, and gave excellent service. If service is needed in the future, Paul is who we will request.


Will




Review of Appliance Express

Job well done


Great service




Review of Appliance Express


Excellent




Review of Appliance Express


Great service




Review of Appliance Express


Dishwasher Repair




Review of Appliance Express


Brenda




Review of Appliance Express

On time. Knowledgeable. Friendly. Fixed problem.


Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL MFI2269VEM7 "Arrived on site for no cool. Powered unit on,display flashing and ice dispenser flap opening and closing,diagnosed faulty main control. Installed a new main co troll powered unit on,programmed new control compressor and fans powered on.

Near Malabar St, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KUDF204ESB00 "Arrived on site for clip issues. Installed harness to clip,installed clip to drawer,checked door operation good harness not interfering with closure of drawer"

Near Prosecco Pl, Lakeway, TX 78738
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for faulty power supply. Removed failed power supply installed a new power supply,powered unit on compressor and fans powered on"

Near Ringtail Stream Dr, Lakeway, TX 78738
Andy  B.

Andy B.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site for oven getting too hot. Tested and inspected unit and found unit is over heating. Found failed sensor and damage to controls due to over heating. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Ringtail Stream Dr, Lakeway, TX 78738
Brandon C.

Brandon C.

DRYER MAYTAG MEDX655DW1 "Arrived on site for customer complaint of unit shutting down, I ran wet towels for 35 min, unit tested good. Customer says she has to run towels 2 times, instructed to have vent checked. Also instructed customer if happens again to run 2 loads before we show up so we can try to catch it in the act."

Near World of Tennis Sq, Lakeway, TX 78734
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL KDTE234GBS0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Unit is in show room and not hooked up to water or power so could not test. No other repairs are needed at this time.

Near Ranch Rd 620 N, Lakeway, TX 78734
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator no power. Tested and inspected unit and found failed power supply. Ordering needed part. No water leaks present at time of service ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10624574 (POWER SUPPLY )

Near Ringtail Stream Dr, Lakeway, TX 78738
Andy  B.

Andy B.

OVEN KITCHENAID KEBS177SSS04 "Arrived on site for oven not operating properly in bake. Tested and inspected unit and found failed UI control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Golf Crest Ln, Lakeway, TX 78734
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KSSC48FTS00 "Arrived on site with 2 man to move unit and check for leaks. Flooring is badly damaged and has mostly been removed and still needs to be replaced from prior water damage. Customer also signed moving unit waiver. Pulled unit out and found no leaks from underneath or behind. Found some water dripping on gasket. Found some water on top of unit. Pulled cover and found compressor line frozen and melting and dripping down. Spoke with DW and was instructed to call LM and get his input. Was instructed that SS tech will need to come out. Pump unit out and recharge properly. Customer also stated that control box in RC is not operating properly. Ordering SS tech repair. Instructed customer to keep an eye unit to prevent more water damage.

Near Sparrow Ln, Lakeway, TX 78734
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTE104ESS4 Arrived on site for dishwasher not operating properly. Contacted office and was instructed that unit is in warranty. Found failed pump and motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Bella Toscana Ave, Lakeway, TX 78734
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Arrived on site to install previously diagnosed part. Found that it is incorrect part. It is RC door when FC door is needed. Ordering correct part. Office to schedule. No water leaks present at time of service.; ordrng 1 LW10691266 (FREEZER DOOR ) and 1 SEENOTE (AUTHORIZATION IS NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE )

Near Porpoise St, Lakeway, TX 78734
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW97HEDW0 Arrived on site for washer error code. Tested and inspected unit and found failed rotor and stator. Ordering parts. Office to schedule. No water leaks present at time of service.; ordrng 1 WPW10544980 (ROTOR) and 1 WPW10657810 (STATOR )

Near Lido St, Lakeway, TX 78734
Andy  B.

Andy B.

DRYER WHIRLPOOL WED8500DC4 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Eagle, Lakeway, TX 78734
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMHA9019HN Arrived on site for microwave range light not working. Tested and inspected unit and found bulb to be good. Found control to have failed. Removed failed part and replaced with new. Tested unit and found control is defective out of box. Ordering new control as well as door in case needed. Office to schedule. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11186019 (DOOR) and 1 W11186035 (CONTROL )

Near Ranch Rd 620 N, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KUDF204ESB00 Arrived on site for door issues. Found support clip not staying attached to drawer causing clip and harness to hang and get caught hole closing drawer. Ordering clip and tape support. ; ordrng 1 W10205081 (TAPE) and 1 W10622013 (CLIP)

Near Prosecco Pl, Lakeway, TX 78738
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KOCE500ESS09 Arrived on site to to test unit for door not closing correctly. Found microwave door not closing correctly on the right side. Made adjustment to door to close properly. No issues at this time. Job complete

Near Lodestone Ln, Lakeway, TX 78738
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS325FDAM01 Arrived on site to install previously diagnosed parts. Removed failed door and replaced with new. New door would not close properly as gasket on FC hinge side binds up and will not close. Attempted to heat gasket and refit with no improvement. Attempted to remove gasket from new door and replace with gasket on old door. With no success as gaskets started ripping. Will have to order new door. Customer pointed out evaporator cover is still rusting. Contacted office and it is covered. Ordering evaporator cover as well as new door. No water leaks present at time of service. Office to schedule.; ordrng 1 LW10436760 (DOOR) and 1

Near Bella Toscana Ave, Lakeway, TX 78734
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTE104ESS0 Arrived on site for dishwasher wheels coming off and dirty dishes. Tested and inspected unit and found failed wheels and pump motor assembly.Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service. Customer paid in full by check.

Near Lakeway Hills Cove, Lakeway, TX 78734
Andy  B.

Andy B.

DRYER MAYTAG MEDX655DW1

Near World of Tennis Sq, Lakeway, TX 78734
Tyler B.

Tyler B.

MICROWAVE JENN-AIR JMW2430DP02 Arrived onsite for unit with dented vent. Removed and replaced vent and tested good

Near Serene Estates Dr, Lakeway, TX 78738
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KSF26C4XYY03 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Cutlass, Lakeway, TX 78734
Andy  B.

Andy B.

DRYER WHIRLPOOL WED8500DC4 Arrived on site for dryer not operating again. Tested and inspected unit and found failed fuse again. Called tech line and spoke with Bruce (SR# 7725961471)Made aware of issues and what was done prior. Was instructed to replace heating element. Removed failed part and replaced with new. Tested unit and found new part is not heating. Re Ordering failed element and fuse. and 1 W10909685 (FUSE) and 1 WP3387747 (ELEMENT )

Near Eagle, Lakeway, TX 78734
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for RC door and light switch in FC. Removed failed light switch and replaced with new. Unboxed new door and customer was unhappy with new door (See SD-QuickPic) Ordering new door.. No water leaks present at time of service.; ordrng 1 LW11037738 (RC DOOR ) and 1 SEENOTE (OFFICE TO SCHEDULE )

Near Lodestone Ln, Lakeway, TX 78738
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIS18NNZW0 "Arrived on site for no ice. Prev tech diagnosed failed compressor. Found excessive corrosion on evaporator,advised customer on replacing evaporator at an additional price customer approved. Replaced compressor evaporator and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec,ran diagnostics good frost pattern on evaporator plate. Reassembled unit tested water connections no leaks.

Near Lakeway Dr, Lakeway, TX 78734
Andy  B.

Andy B.

DRYER WHIRLPOOL MED8200FW0 Arrived on site for dryer not drying clothes properly and rattling sound. Tested and inspected unit and found rattling from exhaust vent rubbing on on back panel. Made adjustments and unit sound is normal. Performed temperature test at vent with vent off and with vent on and temperatures are within range. Called tech line and spoke with Adrian (SR# 7726021532) Made aware of drying issues and what was found. Was instructed that unit is drying properly and no other repairs to be done.

Near Blue Lake Cove, Lakeway, TX 78734
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KSSC48FTS00 "Arrived on site for refrigerator leaking and freezer not cooling as well as before. Performed temperature test and found FC temperature within range at 6° found small water droplets at FC hinge. Found no good source of droplets. As there in no in door dispenser and found no water on bottom of FC. Seems that droplets are coming from possible condensation on gasket. Ordering in case needed.; ordrng 1 W10197978 (FAN KIT) and 1 WPW10468948 (CONTROL BOX)"

Near Sparrow Ln, Lakeway, TX 78734
Andy  B.

Andy B.

WINE COOLER KITCHENAID KUWR204ESB00 Arrived on site for wine cooler not cooling. Tested and inspected unit and found compressor drawing 0.4 amps. Called and spoke with CS and found compressor replacement is needed. Ordering Needed parts. Office to schedule. SS job. 2 hour job. No water leaks present at time of service.; ordrng 1 8201787 (COMPRESSOR ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (SS JOB) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10163273 (DRIER )

Near Palos Verdes Dr, Lakeway, TX 78734
Leonardo C.

Leonardo C.

COOKTOP JENN-AIR JGCP536WP02 Arrived on site to test unit for burner not lighting properly. Found loose connection at ignitor secured connection. Test unit ignited immediately. No issues at this time. Job complete

Near Slate Rock Terrace, Lakeway, TX 78738
Andy  B.

Andy B.

RANGE KITCHENAID KDRU783VSS03 "Arrived on site for range not latching properly. Tested and inspected unit and found door not fully making contact with switch. Tighten and made adjustments with no improvement. No repairs are to be done at this time."

Near Bella Montagna Cir, Lakeway, TX 78734
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator ice buildup on RC evaporator and making noise. Tested and inspected unit and found that evaporator fan will need to be replaced and make sure thermistor is properly placed and zip tie in place. Will also need to replace evaporator cover. Ordering controls in case needed as well. Office to schedule as customer would like ASAP appointment. Instructed customer that 48 hours before service that unit will need to be unplugged and doors open to defrost. Made customer aware of how to safely defrost so as to prevent water damage. Customer agreed and signed waiver. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10804160 (CONTROL ) and 1 W11256332 (EVAP COVER ) and 1 W11330971 (UI) and 1 WPW10624574 (CONTROL )

Near Ringtail Stream Dr, Lakeway, TX 78738
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Golf Crest Cove, Lakeway, TX 78734
Andy  B.

Andy B.

DRYER WHIRLPOOL WED8500DC4 Arrived on site for dryer no operations. Tested and inspected unit and found failed fuse again. Removed failed part and replaced with new. Started to perform a temperature test at vent with venting off. Unit was running normally then shut off. Temperature was at 131° when this happened. UI was still on. About 30 seconds later unit started running again on its own with me pushing any buttons. Unit then stopped running again for about another 30 seconds then started back on its own again. Found failed UI panel. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Eagle, Lakeway, TX 78734
Andy  B.

Andy B.

WINE COOLER KITCHENAID KUWR204ESB00 Arrived on site for wine cooler not cooling. Upon arrival unit was unplugged and at room temperature. Plugged unit in and found lights working but compressor and both fans not running. Found failed control. Removed failed part and replaced with new tested unit and all operations are normal. No water leaks present at time of service.

Near Palos Verdes Dr, Lakeway, TX 78734
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KSF26C4XYY03 Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 2 WPW10251076 (ICE MAKER )s

Near Cutlass, Lakeway, TX 78734
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site for refrigerator not cooling. Tested and inspected unit and found FC temperature within range and RC temperature running warmer then to be expected. Inspected door gasket and found no issues. Found ice buildup on RC evaporator and evaporator cover. Found no service pointer on this issue. Did find that thermistors, controls, evap fan and evap cover will need to be replaced to properly repair unit. No water leaks present at time of service.

Near Seawind, Lakeway, TX 78734