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Local Reviews
for Lakeway, TX

Rated 4.9 out of 5 stars based on 48 customer reviews

Map of Lakeway, TX

Excellent service technician. Appreciate his professionalism





Map of Lakeway, TX

Excellent service!




Paul was awesome! Very friendly, knowledgeable and got my oven fixed quickly.


Map of Lakeway, TX

Great service




Young man was Polite, informative and on time!


Map of Lakeway, TX

Propane stove top




Paul found the problem quickly and repaired right away. He also gave good advice on keeping the burners clean.


Map of Lakeway, TX

Owner




Payl was excellent and so was the iffice staff whenever I called in. Thanks so very much!


Map of Lakeway, TX

Highly competent reliable service.




Clif is a very knowledgeable technician who knew all about our Maytag branded appliance. And solved our gas leak problem.


Map of Lakeway, TX

Great Service!




These folks always do a great job.


Map of Lakeway, TX

Great Service




Paul, was on time, fixed the problem, and was friendly and professional.


Map of Lakeway, TX

Very qualified and professional




Warranty repair on Maytag cooktop. Great experience. Highly recommend these guys!


Map of Lakeway, TX

Replacement part for dented new refridgerater.





Excellent customer service-pleasant people to work with.




This was a warranty repair through American Home Shield. Because of this, I waited from November 21 until December 7 to get my home refrigerator repaired. You can understand how inconvenient this was! I don't believe Appliance Express caused the delay. Once all the parts were properly ordered, Appliance Express took care of the repair.


Quick and polite service




On time, quick and polite... highly recommended


Service well done. Thank you. RON MOORE




Your service person was very polite, professional and we now have a working ice maker.


Quick fix!!




Clif got my dryer working in a flash. Just hope it lasts! Thanks for your service


Great Service





Great Service




I will request that Brandon make my next Service Calls.


Great service





Great service





Great Service





Great service! Love Clif!





Great SErvice, Excellent Customer Services and Attention, Reasonable Prices





Very pleased




Cliff was very courteous and thoughtful. Also very professional thanks


Great Service




Excellent communication!


Great Service




Found the problem immediately and fixed it quick. Gave us numerous tips on buying appliances, very helpful


Timely Service




Luis was on time and did a great job.


Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID508ESS2 Arrived on site for door issue. Tested door operation unit working as designed. Springs are installed to bottom of door ran diagnostics no water removed unit from enclosure found no water source or drain source behind machine. Enclosure will need water and drain source for ice machine to work. Brand new house no home owners

Near Barolo Cove, Lakeway, TX
Paul R.

Paul R.

OVEN KITCHENAID KOSE500ESS02 Arrived onsite for the oven making a loud rattling noise when the convection fan runs. I found the vibration noise being caused by the convection fan but it sounds like loose sheet metal at the rear of the oven. The oven was installed with the whip going thru the right side of the cabinet and down to a J-Box on the exterior wall not allowing the oven to come out of the cabinet. I explained to mr that a J-Box needs to be set at the back of the cabinet to allow the oven to be removed. Mr is calling an electrician and will call the office when the electrical is corrected.; ordrng 1 C-NOTES (SEE CALL NOTES.)

Near Vanguard St, Lakeway, TX 78734
Paul R.

Paul R.

WASHER MAYTAG MHW6000AG0 Arrived onsite for the washer leaking from the front of the door. I found the bellow misshaped and leaking from the bottom of the door. I replaced the bellow and ran the auto diagnostics cycle. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.

Near Electra, Lakeway, TX 78734
Paul R.

Paul R.

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived onsite for the microwave/oven to replace the previous diagnosed parts. I replaced the filter, the oven AM, the microwave AM, and the console. I pulled the door latch and tested the switches and found the latch good. I checked the microwave light bulb and the oven light bulbs and found all good. I powered the unit up to test it and nothing turned on. I tested the chassis to ground and still had 120VAC. Need to contact techline. Ordering c-notes.; ordrng 1 C-NOTES (NEED CS TO CALL PR ABOUT THIS CALL TOMORROW.)"

Near Electra, Lakeway, TX 78734
Leonardo C.

Leonardo C.

COOKTOP GE PHP9030SJ2SS Arrived on site to replace MAINTOP and installed MAINTOP and after installing MAINTOP found a small crack on MAINTOP. Will need to order new MAINTOP WB62X26850 office to reschedule. ; ordrng 1 WB62X26850 (MAINTOP ASSEMBLY)

Near Dasher Dr, Lakeway, TX 78734
Paul R.

Paul R.

COOKTOP JENN-AIR JED4536GS00 Arrived onsite for the cooktop with the glass top broken. I found a crack running from the front of the unit on the right side to the rear of the unit thru the middle of both right side burners. I also found the glass cracked in the middle at the down draft. The unit needs foam strips installed under it because the cooktop is in the middle of a granite seam and the seam is slightly lower than the edges. Ordering c-notes.; ordrng 1 C-NOTES (NEED PARTS RESEARCH FOR FOAM TAPE FOR THIS MODEL. OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.)

Near Firebird, Lakeway, TX 78734
Paul R.

Paul R.

DISHWASHER JENN-AIR JDB8700AWP3 Arrived onsite for the dishwasher not draining. I found a piece of glass in the drain pump. I removed the glass and tested the unit. The unit is working as designed. There were no water leaks present at the time of service

Near Golf Crest Ln, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KBSD612ESS01 "Arrived on site for damaged bin,removed damaged bin installed new bin assembly found defective gasket on bin transferred gasket to bin checked bin operation unit working as designed."

Near Mariner, Lakeway, TX 78734
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDU03FTPA0 Arrived onsite fo rage dishwasher with lights on but the cycle won’t start. I found lights stuck on on the control panel but none of the UI buttons responding to touch. The user interface is defective and needs to be replaced but the part has been discontinued. I explained this to the customer.

Near Challenger, Lakeway, TX 78734
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KBSD608ESS01 "Arrived onsite for the refrigerator with door leveling and closure concerns. I found the RC door not staying closed. I found the hinge side of the door getting compressed before the door was completely closed causing it to open. I found the doors at the bottom almost touching when they are closed and a 5/16” gap between the doors at the top when there closed. The chassis and the door appear to be straight with no bows in them. The bottom hinge appears to be the issue but I am ordering both hinges just in case. Ordering C-NOTES, 2257644 HINGE-TOP, & WP2006780 HINGE-DOOR.; ordrng 1 2257644 (HINGE-TOP) and 1 C-NOTES (THE OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT WITH THE CUSTOMER.) and 1 WP2006780 (HINGE-DOOR)"

Near Vanguard St, Lakeway, TX 78734
Paul R.

Paul R.

OVEN KITCHENAID KODT100ESS02 Arrived onsite for the wall oven with the drawer handle below the oven getting too hot. I installed a deflector kit on the oven so the air would not hit the handle. Call complete.

Near Ringtail Stream Drive, Lakeway, TX 78738
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDS03FSSS2 Arrived onsite for the dishwasher that makes a grinding noise when it starts up. I found the drain pump defective. I replaced the drain pump and tested the unit. The unit is quiet and is working as designed. There were no water leaks present at the time of service. Call complete.

Near Morning Cloud St, Lakeway, TX 78734
Leonardo C.

Leonardo C.

COOKTOP GE PHP9030SJ2SS Arrived on site to replaced ui and found wrong part. Spoke with Shana and we got a part for main top assembly WB62X26850. Office to reschedule needs autho ; ordrng 1 NEEDAUTHO (NEED AUTHO ) and 1 WB62X26850 (MAINTOP ASSEMBLY )

Near Dasher Dr, Lakeway, TX 78734
Paul R.

Paul R.

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived onsite for the microwave/oven shocking when the chassis is touched and another appliance or metal is touched at the same time. I checked the voltage at the wall and it was correct. I checked for voltage from the chassis to the warming drawer and had 120VAC. I checked from the chassis to a 120V wall outlet ground and had 120VAC. I disconnected all of the components from the oven AM and still had voltage from the chassis. With the filter board and the J8 connector on the oven AM connected I was only getting 10VAC from L1 - N. Nothing on the oven is coming on. When I disconnected L1 & N from the filter and disconnected the J8 connector from the oven AM the chassis voltage dropped to 24VAC. Need to replace all of the oven control boards to complete service or possibly further troubleshoot. Ordering W11179310 CNTRL-ELEC, W11093254 PANL-CNTRL, W10692851 FILTER, W11238401 CNTRL-ELEC, W10915648 TRANSFORMR, W10886919 LMP-BASLES, W10883049 LATCH-DOOR, &

Near Electra, Lakeway, TX 78734
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTM354DSS4 Arrived onsite to replace the previous diagnosed parts. I replaced the right side upper rack adjuster. The door closes properly now. Call complete.

Near Sendera Bonita, Lakeway, TX 78734
Clif L.

Clif L.

DISHWASHER WHIRLPOOL GU2700XTSS1 "Arrived on site to replace control panel on a dishwasher. Replaced control panel and tested unit, found everything is functioning properly at this time. There are no water leaks at time of service."

Near Green Terrace Cove, Lakeway, TX 78734
Clif L.

Clif L.

MICROWAVE KITCHENAID KOCE500ESS06 Arrived on site to diagnose microwave oven combination that will not turn on. Control board not operating properly and unit. Replaced control board and found no change. Re-tested unit and Found 120 V shared between case of oven and case of warming drawer indicating electrical issue. Also noted I was not getting voltage to a separate ground and the oven but only to the warming drawer and oven. Homeowner will need electrician to verify and correct wiring or voltage issue to complete repair.

Near Electra, Lakeway, TX 78734
Brandon C.

Brandon C.

OVEN KITCHENAID KODT100ESS02 Arrived on site for customer complaint of metal drawer handle and floor under double oven being extremely hot to touch when using oven. Instructed customer that is the design of unit and where it vents.

Near Ringtail Stream Drive, Lakeway, TX 78738
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site to diagnose a dishwasher that will not close properly. Tested unit and found right side upper rack adjuster broken. Office will need to authorize repairs to replace upper rack adjuster. Office will also need to set a return date after autho has been provided from home warranty.; ordrng 1 CNOTES (AUTHO NEEDED) and 1 WPW10546503 (adjuster)

Near Sendera Bonita, Lakeway, TX 78734
Clif L.

Clif L.

DRYER WHIRLPOOL WED4800BQ1 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found failed roller assemblies. Replaced rollers and belt from repair kit and tested unit. Found all is functioning properly at this time.

Near Robin Dale Dr, Lakeway, TX 78734
Clif L.

Clif L.

OVEN WHIRLPOOL KODC304ESS01 Arrived on site to diagnose an oven that is not heating in the upper oven. Tested unit and found thermal fuse on rear of upper oven open. Replaced thermal fuse and tested unit. Found all is functioning properly at this time.

Near Long Wood Ave, Lakeway, TX 78734
Brandon C.

Brandon C.

WASHER WHIRLPOOL MVWB855DC3 "Arrived on site for customer complaint of unit leaking, found leak coming from drain pipe in wall, instructed customer to call plumber. Collected service fee on cc"

Near Lakeway Dr, Lakeway, TX 78734
Paul R.

Paul R.

DRYER MAYTAG MED5500FW2 Arrived onsite for the dryer making a knocking and rattling noise. I found the unit not leveled properly and one of the feet not touching the floor putting the chassis in a bind. I leveled the unit and tested. The unit is quiet and is working as designed. Call complete.

Near Dasher Dr, Lakeway, TX 78734
Paul R.

Paul R.

WASHER MAYTAG MHWZ600WR00 Arrived onsite for the washer that will not drain or spin. I ran diagnostics and the unit would fail as soon as the drain pump turned on. I tested the drain pump resistance from the control and had 12.3 ohms. I checked the impeller in the pump and it spun freely. I found the the pump driver on the control defective. The control needs to be replaced.

Near Acapulco Ct, Lakeway, TX 78734
Paul R.

Paul R.

MICROWAVE KITCHENAID KMHS120ESS1 "Arrived onsite for the microwave to replace the previous diagnosed parts. I questioned mr if the unit had errored anymore since the last time I was here. Mr stated the open close door message had appeared once. I changed the door switches, interlocks, grille, and installed new screws in the grill. I tested the unit and it is working as designed. Call complete."

Near Belforte Ave, Lakeway, TX 78738
Paul R.

Paul R.

DRYER MAYTAG MED5500FW2 Arrived onsite for the dryer making a knocking and rattling noise. I found the unit not leveled properly and one of the feet not touching the floor putting the chassis in a bind. I leveled the unit and tested. The unit is quiet and is working as designed. Call complete.

Near Dasher Dr, Lakeway, TX 78734
Paul R.

Paul R.

WASHER MAYTAG MHWZ600WR00 Arrived onsite for the washer that will not drain or spin. I ran diagnostics and the unit would fail as soon as the drain pump turned on. I tested the drain pump resistance from the control and had 12.3 ohms. I checked the impeller in the pump and it spun freely. I found the the pump driver on the control defective. The control needs to be replaced.

Near Acapulco Ct, Lakeway, TX 78734
Paul R.

Paul R.

MICROWAVE KITCHENAID KMHS120ESS1 "Arrived onsite for the microwave to replace the previous diagnosed parts. I questioned mr if the unit had errored anymore since the last time I was here. Mr stated the open close door message had appeared once. I changed the door switches, interlocks, grille, and installed new screws in the grill. I tested the unit and it is working as designed. Call complete."

Near Belforte Ave, Lakeway, TX 78738
Brandon C.

Brandon C.

COOKTOP JENN-AIR JEC4536BS00 "Arrived on site to replace controls, after replacing, unit tested good."

Near Dasher Dr, Lakeway, TX 78734
Brandon C.

Brandon C.

COOKTOP GE PHP9030SJ2SS "Arrived on site for customer complaint of unit not working, found control boards were faulty, ordering controls ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH) and 1 WB27X27182 (generator board asm)"

Near Dasher Dr, Lakeway, TX 78734
Clif L.

Clif L.

WASHER MAYTAG MVWB765FW2 Arrived on site to diagnose a washing machine that is not filling with proper water levels. Tested unit and found mounting bolts for motor loose causing unit to miss register load sizes. Tightened the bolt and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Morning Cloud St, Lakeway, TX 78734
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIA15NRHS11 Arrived onsite for the ice machine to replace the previous diagnosed parts. I replaced the bin thermistor and the smart valve. I tested the unit and the recirculating pump is working as designed. I found the rest of the ice machine working as designed.

Near Champion Dr, Lakeway, TX 78734
Paul R.

Paul R.

DISHWASHER UNKNOWN MDBH969AWS1 Arrived onsite for the dishwasher that the handle fell off. I found the handle set screws completely loose and the handle coming off the right side. I tightened the set screws on the handle. Call complete.

Near Muirfield Greens Ln, Lakeway, TX 78738
Paul R.

Paul R.

WASHER MAYTAG MVWB855DC3 Arrived onsite for the washer with cleaning issues. Ms stated that she gets poodle hair on her clothing and it doesn’t remove the hair. I explained to me that the washer isn’t going to let all the hair thru the holes in the basket to go down the drain. I advised ms that if the clothes were not real dirty to run them in the dryer first to try and remove the hair before loading them in the washer or brush the clothes before washing them. I ran diagnostics test 51. I found no stored error codes and the unit completed the cycle with all test passing. I did find the washer out of level and leveled the basket and tub in the chassis. Call complete.

Near Golden Bear Dr, Lakeway, TX 78738
Brandon C.

Brandon C.

COOKTOP JENN-AIR JEC4536BS00 "Arrived on site for customer complaint of unit beeping and turning off during cooking, checked for proper voltage, tested good, called techline and they instructed me to replace power supply control and UIB. Ordering parts. sr# 7724044279; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10260060 (cntrl-elec) and 1 WPW10545377 (cntrl-elec)"

Near Dasher Dr, Lakeway, TX 78734