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Local Reviews
for Lakeway, TX

Rated 4.9 out of 5 stars based on 30 customer reviews

Map of Lakeway, TX

Great Service





Map of Lakeway, TX

Great service! Love Clif!





Map of Lakeway, TX

Great SErvice, Excellent Customer Services and Attention, Reasonable Prices





Map of Lakeway, TX

Very pleased




Cliff was very courteous and thoughtful. Also very professional thanks


Map of Lakeway, TX

Great Service




Excellent communication!


Map of Lakeway, TX

Great Service




Found the problem immediately and fixed it quick. Gave us numerous tips on buying appliances, very helpful


Map of Lakeway, TX

Timely Service




Luis was on time and did a great job.


Map of Lakeway, TX

On time, friendly, quick.





Map of Lakeway, TX

very knowledgable and willing to answer and explain my questions.





Map of Lakeway, TX

Excellent Service




Luis Morales was pleasant, efficient and explained the work that was done. Completely satisfied.


Chuck




Great service


Professional and great quick service!





Fast, professional, and fabulous!




Great job!


Paul was prompt, polite, and repaired the oven in record time.




Would recommend Appliance Express to my friends.


Great customer service





Great service




Gerry was very courteous.


Technician really took the time to understand the problem




Tommy spent time analyzing our washer problem, running through several parts of the cycles, listening to what was happening, and was able to fix an intermittent problem. Very satisfied.


Excellent service




Cliff did an outstanding job in servicing our refrigerator. He was knowledgeable and professional and took care to ensure that our floors and cabinets remained untouched during the repairs. There was some delay in getting the necessary spare parts, but that was beyond his control.


Very pleased with Appliance Express




Great timely response to a warranty-covered issue with my microwave. Gerry was on-time, professional, and provided fantastic service. I'd use Appliance Express again.


Outstanding service!!!




Jerry Caldwell is absolutely excellent. He not only made the needed adjustments to our cooktop but gave us a number of tips regarding more effective use of our dishwasher and cooktop.....information that we were never provided by others. This is the best appliance service we have ever experienced.


Great service




The technician was personable informative and solved the problem. He is wonderful!


Great Service!




Quality Service


superb





Knowledgeable and Customer Oriented




Tommy made a convenient appointment with me and then called to confirm if he could arrive early. Yes; great. Then he listened to my issue with the washer and did not immediately assume I was nuts. Then he worked on the starter problem and discussed it with me. We think we arrived at a working (?!) solution. I appreciated his attitude and his knowledge. Thanks for sending him.


Great service




My product is under warranty. Getting the parts is taking a long time but customer service was great


Clif L.

Clif L.

DISHWASHER WHIRLPOOL DU1055XTSS2 Arrived on site to diagnose a dishwasher that is not draining. Tested unit and found plug for dishwasher drain not removed from garbage disposal. Removedthe plug and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Sailmaster St, Lakeway, TX 78734
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE104ESS3 Arrived on site to diagnose a dishwasher for a broken door cable. Tested the notes and found left side door cable broken due to misaligned/bent frame. Replaced cable and try to align frame but found cable come off every time door is opened. Frame for dishwasher will need to be replaced to complete repairs. Do the part availability office will need to set return appointment.; ordrng 1 WPW10681507 (tub-dishwr)

Near Champion Dr, Lakeway, TX 78734
Clif L.

Clif L.

DISHWASHER WHIRLPOOL DU1055XTSS2 Arrived on site to diagnose a dishwasher that is not draining. Tested unit and found plug for dishwasher drain not removed from garbage disposal. Removedthe plug and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Sailmaster St, Lakeway, TX 78734
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE104ESS3 Arrived on site to diagnose a dishwasher for a broken door cable. Tested the notes and found left side door cable broken due to misaligned/bent frame. Replaced cable and try to align frame but found cable come off every time door is opened. Frame for dishwasher will need to be replaced to complete repairs. Do the part availability office will need to set return appointment.; ordrng 1 WPW10681507 (tub-dishwr)

Near Champion Dr, Lakeway, TX 78734
Brandon C.

Brandon C.

VENTHOOD WHIRLPOOL KXU2836YSS "Arrived on site for customer complaint of venthood fan not working, found faulty capacitor, I replaced capacitor, unit tested good."

Near Woodlands Ct, Lakeway, TX 78738
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to Diagnose a dishwasher with a damaged front panel. Found front panel dented in upper right corner. Replaced door panel and found all is working properly at this time. Do you know was not hooked up to water at time of service.

Near Ranch Rd 620 N, Lakeway, TX 78734
Clif L.

Clif L.

OVEN KITCHENAID GBD307PDB7 Arrived on site to diagnose an oven that is not turning on and not operating properly. Tested unit and found control thermal fuse open and upper oven thermal fuse open as well. I’m on her also stated unit would turn on and off by itself. Tested all other components and found control panel most likely cause of random oven events. Control panel along with both thermal fuses will need to be replaced to complete repairs.

Near Sunfish St, Lakeway, TX 78734
Paul R.

Paul R.

WASHER WHIRLPOOL WFW9150WW00 Arrived onsite for the washer that is leaking. I found a tare in the bellow causing a leak down the door. I replaced the bellow and ran the auto test. I found the dispenser over filling when the dual cold water valve was energized and water dripping from the front under the dispenser. 1 WPW10212596 (VALVE)

Near Paragon Ct, Lakeway, TX 78734
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL KUID308ESS1 Arrived on site to diagnose an ice machine that is not producing ice. Tested unit and found short coil water valve open and no water passing into the machine. Replaced valve and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Mango Ct, Lakeway, TX 78734
Robert J.

Robert J.

OVEN JENN-AIR JJW3830WP02 Arrived on job to replace panel. Part is damaged mount and board. Ordered new panel. ; ordrng 1 W10673678 (panl-cntrl)

Near Nautilus Ave, Lakeway, TX 78738
Clif L.

Clif L.

COOKTOP JENN-AIR JID4436ES0 Worked on site to replace control and power filter for cooktop blower. Replaced both parts and found LED driver assembly still not operating. LED driver will need to be replaced to complete repairs. I am also re-ordering main control and filter in case one is faulty. All three parts to be replaced at the same time to prevent cross electrical shorting. Return date is set for 11/20/18.; ordrng 1 W10913302 (cntrl-elec) and 1 W10913306 (transformr) and 1 WPW10716816 (cntrl-elec)

Near Ladin Ln, Lakeway, TX 78734
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site to diagnose A dishwasher that had a burning smell. Found rinse agent cap and come loose and fell onto heating element. Element melted rinse agent And cap will need to be replaced to complete repairs. Return date set for 11/16/18 per customers request.; ordrng 1 WPW10524919 (cap)

Near White Magnolia Cir, Lakeway, TX 78734
Clif L.

Clif L.

DISHWASHER WHIRLPOOL KDTE234GPS Arrived on site to diagnose the dishwasher that is not drying properly. Tested unit found no mechanical failures. Advise homeowner on rinse agent usage and best cycles and options to use for best performance. No leaks were found at time of service.

Near Serene Estates Dr, Lakeway, TX 78738
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL EC3JHAXRL01 Arrived on site to diagnose a refrigerator with possible leak. Found no failures see unit at this time and homeowner hearing defrost drain water entering D Frost pan. No repairs are needed at this time and all is working properly. No leaks were found at time of service.

Near Eagle, Lakeway, TX 78734
Clif L.

Clif L.

DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived on site to diagnose a dishwasher with a damaged panel. Tested unit and found control panel was scratched by installation screws during install. Replaced panel and verified no further damage would occur. Unit tested good and no leaks were found at time of service.

Near Tellus St, Lakeway, TX 78734
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site for customer complaint of cooktop grates being unleveled, found grates we’re rocking on top of cooktop. Ordering grates and cooktop. Customer had install company out to install trim. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11204377 (GRATE KIT) and 1 W11204395 (COOKTOP)"

Near Tonkawa Trail W, Lakeway, TX 78738
Clif L.

Clif L.

WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose a washing machine will not start. Tested unit and found debris clogging drain pump. Removed debris from pump and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Fairlake Cir, Lakeway, TX 78734
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site for customer complaint of cooktop grates being unleveled, found grates we’re rocking on top of cooktop. Ordering grates and cooktop. Customer had install company out to install trim. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11204377 (GRATE KIT) and 1 W11204395 (COOKTOP)"

Near Tonkawa Trail W, Lakeway, TX 78738
Clif L.

Clif L.

WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose a washing machine will not start. Tested unit and found debris clogging drain pump. Removed debris from pump and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Fairlake Cir, Lakeway, TX 78734
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL GI6SARXXF04 Arrived on site to diagnose a refrigerator that is leaking. Tested unit and found drain grommet clogged. Replaced grommet with drain tube kit and tested unit. Found all is functioning properly at this time. No leaks were found at time of service. Drain kit

Near Sailmaster St, Lakeway, TX 78734
Clif L.

Clif L.

COOKTOP JENN-AIR JID4436ES0 Arrived on site to diagnose a downdraft vent that is not operational. Tested unit and found noise filter and main control for vent assembly not sending proper voltage out. Both parts will need to be replaced at the same time to prevent damage to other parts. Return date is set for 11/12/18.; ordrng 1 W10913302 (cntrl-elec)

Near Ladin Ln, Lakeway, TX 78734
Clif L.

Clif L.

REFRIGERATOR MAYTAG MFi2067AES11 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found main control board sorted out. Replaced main control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.control (129.90+tax)Svc/Lbr (169.99+tax)

Near Flamingo Blvd, Lakeway, TX 78734
Clif L.

Clif L.

REFRIGERATOR GE PSDW3YGXCFSS "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found Freon leak and sealed system. Due to contamination cause my Freon leak both evaporators, compressor, and filter dryer would need to be replaced to complete repairs. Office will need to contact American home Shield to see how they would like to proceed with repair as autho is needed.; ordrng 1 CNOTES (AUTHO NEEDED) and 1 SF8404 (STUB) and 1 WR85X10101 (low side asm) and 1 WR85X10104 (low side asm) and 1 WR86X10030 (dryer) and 1 WR87X10111 (compressor)"

Near Clubhouse Dr, Lakeway, TX 78734
Brandon C.

Brandon C.

COOKTOP JENN-AIR JGCP636ADP "Arrived on site for customer complaint of front center burner not igniting all the time, I cleaned off the burner head and orifice, unit tested good."

Near Golden Bear Dr, Lakeway, TX 78738
Luis M.

Luis M.

WINE COOLER WHIRLPOOL KUWS24LSBS03 "Arrived on site for no cool. Removed evaporator cover no,frost pattern found oil on manufacture weld joint on evaporator diagnosed leak on evaporator,part is a non serviceable part. Gave options on installed up drier and recharging system customer doesn’t want further repairs."

Near Mariner, Lakeway, TX 78734
Paul R.

Paul R.

COOKTOP KITCHENAID KSGB900ESS0 Arrived onsite for the range that is tripping the GFI circuit in the kitchen when one of the broil functions are used. I found the broil assist element causing the GFI to trip. I disconnected the broil assist element and tested it. It ohms out good but there must be an internal break in it. The range functions as designed with it disconnected and the broil feature is selected and on. I also ran the warming drawer which has the same wattage element when the broil function was still on with the broil assist element disconnected and the circuit never tripped. Ordering W10552501 ELMNT-BROL. RS for Thu 11/8.; ordrng 1 W10552502 (ELMNT-BROL)

Near Lucia Cir, Lakeway, TX 78734
Paul R.

Paul R.

OVEN WHIRLPOOL KEHU309SSS03 "Arrived onsite for the microwave with an F6E0 error code again to replace one or more of the previous diagnosed parts. I found the cavity lamp shorting out and I found the mag cooling fan ohming out at 6.7 ohms and it should be around 15 ohms. I also found the MW AM defective again. I quoted the customer LMP-BASLES8 + HOUSNG-LMP + MOTOR-FAN . MW AM is under warranty. I replaced the lamp, lamp housing, MW AM, and the mag cooling fan. I tested the unit and it is working as designed. Call complete."

Near Biscayne St, Lakeway, TX 78734
Clif L.

Clif L.

OVEN KITCHENAID KSEB900ESS1 Arrived on site to replace control panel for range. Replaced panel and tested unit. Found all is functioning properly at this time.

Near Bella Toscana Ave, Lakeway, TX 78734
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site to diagnose a refrigerator with the crisper that is not closing properly. Found crisper cover not fully attached to crisper drawer causing crisper drawer to hit humidity control slide. Reassembled crisper covered properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Golf Crest Ln, Lakeway, TX 78734
Paul R.

Paul R.

WASHER MAYTAG LSQ9010LW0 "Arrived onsite for the washer that is tearing clothing, is very loud, and when pouring liquid bleach in the dispenser cup it runs out on the floor. I found the porcelain coming off the holes in the lower part of the basket causing clothing to snag and tare due to the age of the unit. I found the transmission knocking and the clutch slipping from worn gears and springs due to the age of the unit. I found the tub ring stopped up with liquid bleach causing it to run over the top and down on the floor. Need to clean out the tub ring, replace the basket and the transmission to complete service. Ordering C-NOTES, W10389328 CLOTHES CONTAINER ASM-WH, 285868 PLUG, WP389140 BLOCK, W10814296 GASKET, WP3976308 SEAL-TUBE, 285203 BEARING, W10820043 BASKTDRIVE, 285785 CLUTCH, & 3360629 GEARCASE ASY COMP SR.; ordrng 1 285203 (BEARING) and 1 285785 (CLUTCH) and 1 285868 (PLUG) and 1 3360629 (GEARCASE ASY COMP SR) and 1 C-NOTES (NEEDS PARTS AUTHO, 2 HOURS LABOR 1 MAN, OFFICE NE

Near Malabar St, Lakeway, TX 78734
Clif L.

Clif L.

DISHWASHER WHIRLPOOL KDTE504DSS0 Arrived on site to diagnose a dishwasher with indicator lights not working. Found wash status light shorted out. Replaced control panel due to shorted LED light. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near New Lido Dr, Lakeway, TX 78734
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDHW00 Arrived on site to install guide rails for refrigerator shelves. Replaced rail and tested unit. Found all is functioning properly at this time.

Near Snapper St, Lakeway, TX 78734
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WMH1164XWS1 "Arrived on site for customer complaint of microwave not heating, I tested unit, everything tested good, instructed customer to call us back if it happens again."

Near Casa Verde, Lakeway, TX 78734
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to replace water valve for dishwasher. Replaced the valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Tallstar Dr, Lakeway, TX 78734
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDHW00 Arrived on site to diagnose the refrigerator with a deli crisper that will not stay in position. Found will guide for the left side of the right side crisper drawer missing. Guide will need to be replaced to complete repairs. Return date is set for 10/29/18.; ordrng 1 W11226546 (GUIDE RAIL)

Near Snapper St, Lakeway, TX 78734