Local Reviews
for Lakeway, TX

Rated 4.8 out of 5 stars based on 13 customer reviews

Map of Lakeway, TX

Excellent service




Cliff did an outstanding job in servicing our refrigerator. He was knowledgeable and professional and took care to ensure that our floors and cabinets remained untouched during the repairs. There was some delay in getting the necessary spare parts, but that was beyond his control.


Map of Lakeway, TX

Very pleased with Appliance Express




Great timely response to a warranty-covered issue with my microwave. Gerry was on-time, professional, and provided fantastic service. I'd use Appliance Express again.


Map of Lakeway, TX

Outstanding service!!!




Jerry Caldwell is absolutely excellent. He not only made the needed adjustments to our cooktop but gave us a number of tips regarding more effective use of our dishwasher and cooktop.....information that we were never provided by others. This is the best appliance service we have ever experienced.


Map of Lakeway, TX

Great service




The technician was personable informative and solved the problem. He is wonderful!


Map of Lakeway, TX

Great Service!




Quality Service


Clif L.

Clif L.

Whirlpool dryer GEW9250PT0. arrived on site to diagnose a dryer with a no heat condition. Found heating element open on unit. Replaced heating element and tested unit. Found all is functioning properly at this time.

Near Tempranillo Way, Lakeway, TX 78738
Thomas L.

Thomas L.

Arrived on site for no Fill condition in the dishwasher. Found unit had no water coming to it. Customer will correct condition. All water connections were dry as there was no water coming to the unit.

Near Sailfish St, Lakeway, TX 78734
Thomas L.

Thomas L.

Near Sailfish St, Lakeway, TX 78734
Clif L.

Clif L.

Kitchenaid cooktop KECC667BSS02. Arrived on site to diagnose a cooktop with a broken glass assembly. Found cooktop glass broken on front left corner. Replace the glass assembly and tested unit. Found all is functioning properly at this time.

Near Bowling Ln, Lakeway, TX 78734
Clif L.

Clif L.

Whirlpool refrigerator WRX735SDBM00. Arrived on site to diagnose a refrigerator with a no ice condition. Found ice maker cycling but not calling for water. Replaced ice maker and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.

Near Eagle, Lakeway, TX 78734

Schedule Service Online



If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Appliance Express for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.



About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $99.99 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Customer Financing Available

For any repair that is over $99, a financing option is available through Paypal Credit.
Learn More about our Financing
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HOW WE SCHEDULE

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Appliance Express, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Warranty on Service Call*, Labor, and Parts on any completed repair.

When you deal with Appliance Express, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.

*Only applies to service call if there is a completed repair. Service is only guaranteed for 30 days in any other circumstance.


Appliance Express
Reviewed from Google

4.9 out of 5 stars

ANNA SHUFORD
ANNA SHUFORD

5 out of 5 stars

posted 1 month ago

Our oven broke and Appliances Express was sent to repair it through our extended warranty company. They came out that same week and Mike Gomez was very friendly, courteous, informative and professional. He gently stored our oven's door and the oven itself in a safe secure place and swiftly found and fixed the issue. He had the oven back up and running in less than fifteen minutes (all while patiently explaining his steps, process and findings). I would definitely recommend Mike Gomez from Appliances Express for your appliance service needs.