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for Lago Vista, TX
Brenda - Lago Vista, TX
Jerry was very helpful, quick work was done and I wasn’t confronted with a decision, just came out to the solution.
very professional service
Vardaman - Lago Vista, TX
service technician Lou was excellent. Homeowners can be skeptical of who comes into their homes. Lou is the type of person you feel comfortable about being in your home.
Very Knowledgeable Technician
Jan - Lago Vista, TX
Jerry was extremely knowledgeable about the workings of our dryer and explained everything to me as he worked on it. Fixed our problem in a timely manner and was very polite. Would request him again.
Very good setvice
Reed - Lago Vista, TX
Will call again!
Amanda - Lago Vista, TX
Great service, great tips/information for appliance care, & respectful service. We've used their service twice and will do it again!
Arrived on site for no cool condition. Found fresh food evaporator is severely iced over. Customer to turn off Sunday and we will repair Tuesday. She will lay towels down on all for sides.
Arrived on site to find door and trim and door glass trims have cracked under normal,use and they no longer hold outer glass in place
Arrived on site for improper upper rack operation. Found rack adjusters broken causing rack to fall. Replaced. All water connections were dry.
Arrived on site for leaking at door . Tested unit and all water connections were dry with no leaks.
MET8720DS01 Arrived to inspect burnt cooktop. I found the front right element appeared to have experienced an over-temperature issue. I removed and replaced the element due to thermal limiting being controlled at that point and replaced the cooktop. Operational test good.
arrived on site to inspect dishwasher dispenser gasket hanging out. Upon inspection, I did find that the dispenser gasket was hanging out of the dispenser door. I removed and replaced the dispenser and tests the unit in diagnostics. Unit operated as designed. No water leaks observed during service.
Kitchenaid refrigerator KBSN608EPA01. Arrived on site to diagnose a refrigerator with a freezer crisper front not staying on. Found the lower freezer crisper front cover broken at the bottom mounting tabs causing drawer not to operate properly. Replaced freezer crisper cover and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
KRFF305EBS00 Arrived to inspect no water and door issue. I found the chassis incorrectly leveled and the mullion would not contact at the top of the cabinet. I adjusted the mullion and corrected cabinet misalignment and tested. The water dispenser had frozen due to temperature variance from the excessive airflow within the chassis and I heated to remove the ice and tested. Operational test good, no leaks observed during service.
WRX735SDBM04 arrived on site for no lighting in the drawer of refrigerator. After checking the wiring of the drawer lights and pulling the lights housing, I found that one of the drawer lights was not completely connected. The light was connected and both lights worked as designed. No leaks found and all connections were dry.
WMH53520CH5 Arrived to inspect interior light not coming on. I found the switches were not actuating correctly and I removed and replaced them. The issue resolved and the unit operated as designed. Operational test good.
WED5800BW0 Arrived to inspect no heat. The unit would start and run, but there was no heat. The element had failed and I removed and replaced it. I tested the unit and verified heating. The unit cycled at the correct temperatures . I advised the customer in vent cleaning. Lint removed from unit.
MFI2569VEM2 Arrived to inspect no cool. The unit had been going through evaporator ice and thawing issues, causing loss of airflow. I found the unit rocking and not leveled and there were signs of air incursion into the chassis. I leveled the unit and sealed fc and rc gapping. I heated the door gaskets and re-formed them. Operational test good, no leaks observed during service. RF250 $159.99
Arrived on site to replace the control due to error code door lock clean. Replace the control and tested the unit. Unit ignites and heats properly.
KDTE254EBL1 Arrived to inspect dishwasher not completing cycle. The unit had water in the sump and would not drain. I found the drain line had an extension and it was necked-down and plugged. I removed the restriction and informed the customer the drain extension should be replaced by a qualified plumber, prior to use. Operational test good, no leaks observed during service.
Arrived to instal previously diagnosed and ordered part. I removed and replaced the sump assembly W10805015 and removed debris from the OWI sensor. I cleared existing error codes and completed a service test mode, with no new errors generated. There were signs of over detergenting and I discussed the importance of purging the cold water from the hot water supply prior to use, the correct type and amount of detergent for the customer's use and the usage and amount of rinse agent. Operational test good, no leaks observed during service.
KUIC15NRXS1 KitchenAid Ice Machine not making ice. The unit appeared to have all functions in service test mode, but the cutter grid had failed. I removed and replaced the grid WP2313637 and tested the unit. Operational test good, no leaks observed during service.