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Local Reviews
for Lago Vista, TX

Appliance Express Rated 4.8 out of 5 stars based on 65 customer reviews

Map of Lago Vista, TX

Debby




Review of Appliance Express

Such a knowledgeable and professional team


Map of Lago Vista, TX

Greatest Service Ever




Review of Appliance Express

He explained every step and what it was & not doing. While being so informative he was also lighting fast without replacing the part and jeopardizing the quality of his work. Will definitely use for any and all appliances that we own.


Map of Lago Vista, TX

Pat




Review of Appliance Express


Map of Lago Vista, TX

Whirlpool covered repair




Review of Appliance Express

Whirlpool paid for this, not me, so the cost in this case is N/A


Map of Lago Vista, TX

Awesome job




Review of Appliance Express

Quick, easy, helpful, accommodating.


Map of Lago Vista, TX

Steve




Review of Appliance Express

Great service as usual


Map of Lago Vista, TX

Broiler




Review of Appliance Express


Map of Lago Vista, TX

Very nice , polite , and professional service




Review of Appliance Express

I wished you could have come sooner but I know my dryer is older and you had to order parts. Good job !


Map of Lago Vista, TX

Great service always




Review of Appliance Express

Lou always educates is on the best ways to nurse the appliance, and does a Great job of resolving the issues.


Map of Lago Vista, TX

Excellent system analysis




Review of Appliance Express

The service team analyzed effectively the condition of a non functional refrigerator which had been checked out several days before by another team which overlooked a significant failure in certain elements of the equipment.


Great 😊 service




Review of Appliance Express

Good company


Great Service Lou




Review of Appliance Express

Lou did a great job of explaining what happened and how to use the washing machine. Great Job!!! Thanks


Chris




Review of Appliance Express

Lou performed a great service, and has our cooktop working like it should have from day one. Much appreciated!


Great technician




Review of Appliance Express

They are expensive at $140 to diagnose and it’s the only whirlpool warranty service company in the area, but the technician “Lou” was great and professional. Ten years ago this same company was $50 to diagnose. Parts were covered by KitchenAid, if not, it would have been a disappointing experience being this high dollar dishwasher is only 3+ years old when the spray pump failed.


Very competent technicians




Review of Appliance Express

Very good service


Good service but I thought the service fee was supposed to be waived if y’all did the work




Review of Appliance Express


Great service




Review of Appliance Express


J




Review of Appliance Express


Happy with work done.




Review of Appliance Express

Prompt and professional.


Outstanding Service from Lou at Appliance Express




Review of Appliance Express

Lou and his assistant (Cayman) where very professional helpful in the repair of the washer.


Great Service




Review of Appliance Express


Dishwasher Repair




Review of Appliance Express

Very good service! Explains repairs and equipment use in detail!


Exellent Service, Great Company




Review of Appliance Express

They were very punctual, responsive and office staff & techs kept us updated on every appointment & stage of the repair.


Long wait time




Review of Appliance Express

my appointment was at 11 AM. at 1245 PM there was "one car ahead of mine" I did not get out till after 115 PM. Too long a wait time.


Great Service, Awesome Price!




Review of Appliance Express


Lou S.

Lou S.

OVEN GE JTD5000SN1SS "Arrived on site to inspect wall oven not working. Upon further inspection, I found the unit console non-responsive with 2 brackets symbols on the display. I cycled power and found that the display flashes to take out of sabbath mode press settings. I pressed settings function and nothing happened. I tested voltage at the control and got good readings 120V/240V. Following the tech sheet for sabbath mode, I pressed and held the setting button again and the unit turned sabbath mode off and began to operate as designed. Job completed."

Near Highland Lake Dr, Lago Vista, TX 78645
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site to inspect refrigerator leaking water at the bottom of the unit. Upon further inspection, customer advised that the water dispenser pressure had gone down and water comes out slowly. I pulled the unit from the wall and tested the dispenser and found that the water line from the valve to,the filter housing is cracked at the valve. ; ordrng 1 W11209890 (Water line)"

Near Buckhorn Dr, Lago Vista, TX 78645
Lou S.

Lou S.

RANGE WHIRLPOOL WFE505W0HZ1 "Arrived on site to inspect range control display blank. Upon further inspection, I found the control display showing error code F2E1. Placed in diagnostics and cleared the error code. Tested unit in bake mode at 350 degrees and after a brief minute the unit turned off and showed the error code again. I removed and replaced the main control and retested and unit is operating as designed. Job completed."

Near Dawn Dr, Lago Vista, TX 78645
Lou S.

Lou S.

RANGE WHIRLPOOL WEE745H0FS0 "Arrived on site to inspect range cooktop not turning off. Upon further inspection, I found the left front (main) burner would not turn off at the switch due to the knob being broken. I placed another knob from the left back burner on the left front switch and tested and the switch is operating as designed.

Near El Dorado, Lago Vista, TX 78645
Lou S.

Lou S.

COOKTOP JENN-AIR CVE4270S "Arrived on site to install previously diagnosed and ordered parts. Due to the module failure and switches failure, I was to replace three switches, both modules and receptacles. After I had one switch replaced with a new knob, customer advised that due to the knob sitting too high from the top of the switch panel and potentially being a safety issue with liquids getting under and shorting the switch.

Near Thurman Rd, Lago Vista, TX 78645
Lou S.

Lou S.

REFRIGERATOR GE GYE22KSHHSS "Arrived on site to install previously diagnosed and ordered part. Due to the valve failure, I removed and replaced the valve (ice maker) and tested. New valve failed to dispense water into the tray. I tested ohms and the valve is within range. I tested voltage to the valve and got 122V. No water leaks observed during service.; ordrng 2 WR57X10098 (Valve)s"

Near Lakefront Dr, Lago Vista, TX 78645
Lou S.

Lou S.

RANGE KITCHENAID KSEG700ESS3 "Arrived on site to inspect range error codes. Upon further inspection, I placed the unit in diagnostics and checked error codes and found none. Tested the cooktop burners and all are functioning properly. Tested the oven and it is functioning properly. Removed the console and checked the wiring harness and UI ribbon and all check good. Contacted customer and they advised that the owners complaint is that the console is too sensitive. I advised the customer that the touch screen is normal. They requested to check oven temps. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. The average temp was 343 degrees. I calibrated the unit +10 degrees to offset the temps to 353 degrees. Job completed."

Near Deckhouse Dr, Lago Vista, TX 78645
Lou S.

Lou S.

ICE MACHINE KITCHENAID KUID308HPS00 "Arrived on site to install previously diagnosed and ordered parts. Due to the unit recirculating pump not operating, I removed and replaced the harness and tested and the unit continued to fail. I tested voltage at the control and found the hv control has failed. I removed and replaced the hv control and retested and unit is operating as designed. No water leaks observed during service, job completed."

Near High Dr, Lago Vista, TX 78645
Lou S.

Lou S.

REFRIGERATOR FRIGIDAIRE LGHX2636TF0 "Arrived on site to inspect refrigerator leaking water and not making ice. Upon further inspection, the customer advised that water was leaking from the front left corner of the unit at the bottom. Also advised that it stopped making ice and dispensing water. I removed the front toeplate/grill and found the water line disconnected at the connector. I advised the customer of my findings and reconnected the water line and tested the unit. Unit is operating as designed. No water leaks observed during service.

Near Red Bird Trail, Lago Vista, TX 78645
Lou S.

Lou S.

DRYER WHIRLPOOL WED5100HW0 "Arrived on site to install previously diagnosed and ordered parts. Due to the drum seal being damaged and causing damage to the bulkhead, I removed and replaced the bulkhead and components on the bulkhead (rollers, outlet grill & housing, and blower shield) and drum and tested the unit. Unit is operating as designed. No lint observed during service, job completed."

Near Lago Vista Way, Lago Vista, TX 78645
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to inspect refrigerator noises. Upon further inspection, the customer played a video showing the FC section and I could hear the fan rubbing on ice. I disassembled the FC section and found the FC evaporator engulfed in ice/frost. Tested the defrost element in test #38 and forced defrost. Element is operating as designed. I tested the thermistors at the control and found them operating as designed. I advised the customer of my findings and am ordering the hv control and FC evap fan motor harness. I am ordering the hv control and FC evap fan motor/harness and off ice to schedule return service due to parts availability. No water leaks observed during service.; ordrng 1 WPW10675033 (Hv control) and 1 W11249952 (Evap motor harness)"

Near Boggy Ford Rd, Lago Vista, TX 78645
Lou S.

Lou S.

REFRIGERATOR GE GYE22KSHHSS "Arrived on site to install previously diagnosed and ordered part. Due to the ice maker failure, I removed and replaced the ice maker and tested. Ice maker is operating as designed. When I tested the fill tube it failed. I am ordering the valve and scheduled return service No water leaks observed during service.; ordrng 1 WR57X10098 (Valve)"

Near Lakefront Dr, Lago Vista, TX 78645
Lou S.

Lou S.

ICE MACHINE KITCHENAID KUID308HPS00 "Arrived on site to install previously diagnosed and ordered part. Due to the recirculating pump failure, I removed and replaced the pump and tested and unit pump continues to fail. I tested voltage at the connection and got 12.8VAC. I tested voltage at the pump side connection while under load and got 0V. I am ordering another recirculating pump, hv control, harness and UI and return service No water leaks observed during service.; ordrng 1 W11034363 (Hv control) and 1 W11325205 (Ui) and 1 W11126268 (Harness) and 1 W11325175 (Recirculating pump)"

Near High Dr, Lago Vista, TX 78645
Lou S.

Lou S.

DISHWASHER GE GHDT168V00SS "Arrived on site to inspect dishwasher not draining. Upon further inspection, customer advised they recently installed a new disposal. I found water standing in the tub of the dishwasher. Also found that the plug to the disposal was not knocked out. Using a screwdriver and wrench, I tapped the plug out and placed the unit in diagnostics and tested drain and it operated as designed. I tested the remaining components of the unit and it is operating as designed. No water leaks observed during service, job completed."

Near Avenida Ann St, Lago Vista, TX 78645
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=5 degrees. Removed the toeplate/grill and inspected the harness at the bottom door hinge and all wires were good. Placed unit in diagnostics and tested the ice maker in test #44. Ice maker motor failed. I removed and replaced the ice maker and retested. Ice maker is operating as designed. Tested the fill tube and it filled as designed. Cycled power for 30 secs to reset controls. Unit is operating as designed. No water leaks observed during service, job completed."

Near Paseo De Vaca Cir, Lago Vista, TX 78645
Lou S.

Lou S.

DISHWASHER WHIRLPOOL KDTM404KPS0 "Arrived on site to inspect dishwasher lean light flashing. Upon further inspection, I found the unit power turned off. I removed the toeplate and found water in the drip tray full of water and found that the inlet valve was leaking. Removed the tray and emptied the water and cleaned it and the float switch assembly. I found that the inlet valve connection was not tightened. Removed the hose connection/elbow and inspected the gasket and it was good. Reinstalled the connection and tested the unit. Unit is operating as designed. No water leaks observed at the end of service. Job completed."

Near Outpost Trace, Lago Vista, TX 78645
Lou S.

Lou S.

DRYER WHIRLPOOL WED5100HW0 "Arrived on site to install previously diagnosed and ordered parts. Due to the drum being warped I was to replace the drum and test. While disassembling the unit, I found the drum seal was torn from the drum and the drum was rubbing against the front bulkhead. I found the bulkhead had a large hole in it (photos). Per notation from the office, I contacted techline and spoke to Bruce and provided the previous SR#. I advised Bruce of my findings and he recommended replacing the bulkhead and drum and advised that this call would be documented on the previous SR#7729640434. I advised the customer of my conversation with Whirlpool techline and provided her with the SR# and recommended that she contact customer service to discuss possibilities of replacing the unit. In the meantime, I am ordering the front bulkhead and will return with the drum and other prescreened parts. Unit was reassembled and customer and tenant were advised to not use the unit. Unit left unplu

Near Lago Vista Way, Lago Vista, TX 78645
Lou S.

Lou S.

WASHER MAYTAG MHW8630HC1 "Arrived on site to install previously diagnosed and ordered part. Due to the dispenser leaking water and service pointer W11481731, I removed and replaced the dispenser assembly and tested. Unit is operating as designed with no further leaking (photos). No water leaks observed during service, job completed."

Near Quiet Brook Pl, Lago Vista, TX 78645
Lou S.

Lou S.

ICE MACHINE KITCHENAID KUID308HPS00 "Arrived on site to inspect ice machine not making ice. Upon further inspection, I turned the unit on and it dispensed water into the reservoir and when the recirculating pump was to come on, it failed. I placed the unit in diagnostics and tested the components and again found that the recirculating pump has failed. I am ordering the pump and CNOTE-LSO FOR TRAINING and scheduled return service No water leaks observed during service.; ordrng 1 W11325175 (Recirculating pump)"

Near High Dr, Lago Vista, TX 78645
Lou S.

Lou S.

REFRIGERATOR GE GYE22KSHHSS "Arrived on site to inspect refrigerator not operating/no power. Upon further inspection l I found the unit with power and cooling as designed (FC=-5 degrees). Customer advised the the unit never stopped operating but the ice maker is not working. I tested the ice maker in diagnostics test #66 and it failed. Once I took the unit out of diagnostics, the ice maker began to harvest and filled with water. The IM is very loud. I am ordering the ice maker and scheduled return service . No,water leaks observed during service.; ordrng 1 WR49X31524 (Ice maker)"

Near Lakefront Dr, Lago Vista, TX 78645
Lou S.

Lou S.

MICROWAVE GE HVM1750DP1WW "Arrived on site to inspect microwave error codes. Upon further inspection, the customer advised that the unit randomly will show error codes pertaining to sensors. I tested the unit and it operated as designed. When I went to remove the unit from the cabinets, I found that the damper assembly is screwed into the vent tube going out the ceiling. I was unable to get the unit down. I advised the customer that I will have to reschedule to get another tech to assist me. I am ordering all sensors, CNOTE-2MAN JOB, CNOTE-AUTHORIZATION and will return with all prescreened parts. Office to schedule return service. ; ordrng 1 CNOTE (2 man job) and 1 WB27X10195 (Thermostat) and 1 WB27X709 (Thermo switch) and 1 WB27X10195 (Thermal cutoff) and 1 WB27X10166 (MW thermostat) and 1 WB24X799 (Steam sensor) and 1 WB06X10436 (Damper assembly) and 1 CNOTE (Authorization)"

Near Highland Lake Dr, Lago Vista, TX 78645
Lou S.

Lou S.

WASHER GE GTW460ASJ9WW "Arrived on site to inspect washer not draining. Upon further inspection, I placed the unit in diagnostics and tested the drain pump. It made a humming sound, but never drained the water from the tub. I removed the water with my vacuum and tilted the unit back and removed the drain pump. I found a sock inside the pump blocking the impeller from fully operating. Due to the possibility of the motor being burnt out, I replaced the drain pump and retested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Surrey Ln, Lago Vista, TX 78645
Lou S.

Lou S.

REFRIGERATOR KITCHENAID WRX735SDBM04 "Arrived on site to inspect refrigerator ice maker jammed. Upon further inspection, I found the ice bin unable to be removed. From experience, it felt like the ice maker had leaked water and the bin was frozen to the housing. Once I was able to get the bin removed, I found no evidence of the water leaking from the ice maker. I did find that the bin latch was not releasing the bin. Using some manufacturers approve grease, I placed a some grease on both catches and tested the bin. Customer tested as well and it is easier to remove now. No water leaks observed during service, job completed."

Near Henry Ave, Lago Vista, TX 78645
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site to inspect refrigerator doors not closing. Upon further inspection, I found condensation built up,in the FC section on the top and back evap cover. Inspected the FC door gasket and it is sealing good. I found a large gap in between the chassis and cabinet lining at the door. Using manufacturers approved silicone I sealed the gap and advised the customer of my findings and repairs. No water connections to the unit; therefore, no leaks observed during service, job completed."

Near Demarett Dr, Lago Vista, TX 78645
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to inspect refrigerator temps. Upon further inspection, customer advised that the unit began to cool again and make ice. They advised that there was ice build up in the freezer section. I found a large amount of ice/frost built up on the top of the FC section and on the evap cover. I disassembled the FC section and I found the FC door gapped approximately one inch at the top of the door. Once I removed the evap cover, I found a block of ice at the top right area at the capillary tube and suction line. Using my steamer, I removed all of the ice/frost and tested the defrost thermistor, defrost element, and tested the 3way valve in tests #4. Unit is operating as designed.

Near Boggy Ford Rd, Lago Vista, TX 78645
Lou S.

Lou S.

COOKTOP JENN-AIR CVE4270S "Arrived on site to inspect cooktop not heating properly. Upon further inspection, I found the knobs melted and not seating correctly on the switch stem. Tested all four burners and none would come on all the way. I tested voltage to the receptacles and found them not showing 240V. I found the terminals on the modules damaged from shorting out in the receptacles. I found that all four burner elements need to be replaced as do the receptacles for the burners. I am ordering both modules, and another receptacle and will return with the knobs and receptacle. Also ordering CNOTE-AUTHORIZATION for the modules, knobs, and both receptacles. Office to schedule return service. Unit left turned off at the breaker for safety, but customer advised that they were turning it on as its not an option to leave it off. Was advised that it is a safety issue with the power turned on. ; ordrng 1 WPY702434 (Receptacle) and 2 JEA7000ADSA (Module)s"

Near Thurman Rd, Lago Vista, TX 78645
Lou S.

Lou S.

WASHER MAYTAG MVWB835DC3 "Arrived on site to install previously diagnosed and ordered part. Due to the console failure, I removed and replaced the console and calibrated the unit. Tested the unit in diagnostics and it operated as designed. No water leaks observed during service, job completed."

Near Drapers Cove, Lago Vista, TX 78645
Tommy O.

Tommy O.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite for previously diagnosed parts. Upon arrival replaced adjusters and tested. Unit is now operating as designed. Job Completed.

Near Turnback St, Lago Vista, TX 78645
Wesley P.

Wesley P.

WASHER MAYTAG MVWB835DC3 Arrived onsite and customer obtained part concession while on site. Installed control. Symptom unchanged. Ordering the console to complete repair.

Near Drapers Cove, Lago Vista, TX 78645
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL RT21LMXKQ06 Arrived onsite and found freezer evap drain clogged with ice. Customer had cleared drain at bottom. Thawed ice with a steamer and installed heat rod to prevent freeze in future.

Near Oaks Pl, Lago Vista, TX 78645
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite and found f8e0. Cleared errors and tested fan in component activation. All checked good. Tested unit for 30 minutes on a bake at 350. Advised customer unit needed reset. All checks good.

Near American Dr, Lago Vista, TX 78645
Wesley P.

Wesley P.

RANGE KITCHENAID KFDD500ESS02 Arrived onsite and replaced burner heads and caps. Unit is now operating as designed. Advised customer on repair. All checks good.

Near Burnside Cir, Lago Vista, TX 78645
Tommy O.

Tommy O.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite for dishwasher rack falling out. Upon arrival found unit adjuster was broken. Ordering an adjuster kit. Office to reschedule due to part availability.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10712395 (ADJUSTER KIT)

Near Turnback St, Lago Vista, TX 78645
Tommy O.

Tommy O.

DRYER KENMORE 417.880427 Arrived onsite for unit timer messing up. Upon arrival found unit was stacked. Unit control UI had stuck relay and was interrupting cycle.Turned unit off from breaker. Removed and replaced control UI. Tested unit after turning on at breaker. Found unit operating as designed. Job Completed.

Near Stagecoach Cove, Lago Vista, TX 78645
Lou S.

Lou S.

WASHER MAYTAG MVWB855DC3 "Arrived on site to install previously diagnosed and ordered part. Due to the console failure, I removed and replaced the console and calibrated. Placed unit in diagnostics showing no error codes and tested. Found the valve not shutting off completely after fill. I removed and replaced the valve housing and calibrated and retested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Rancho Cielo Ct, Lago Vista, TX 78645