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for Kyle, TX
John - Kyle, TX
Wry professional and clean dude. No hassle with warranty
Excellent service, fast response
Jayson - Kyle, TX
Jim - Kyle, TX
Great service. Arrived earlier than scheduled but called in advance to be sure it was convenient.
Julie - Kyle, TX
IN / OUT & to the point "on-point" !
Adolph - Kyle, TX
Mr Jared, was a very good technician and did a excellent job.
Gayle - Kyle, TX
Michele - Kyle, TX
Technician was timely and courteous. He listened to my issues and worked quickly to resolve taking his time to explain what he did.
Robert was very knowledgeable , great charisma,
Tom - Kyle, TX
Dennis - Kyle, TX
Have not got receipts yet. New refrigerator door seal looks terrible
got my washer going in know time
Bruce - Kyle, TX
would use them next time if Ineed
Kelly B - Kyle, TX
Our tech was very knowledgeable and friendly. He knew exactly what was wrong and how to fix it. Thank you for the great customer service it is so hard to find these days. I would definitely recommend using appliance express.
Lucas - Kyle, TX
Only issue was rescheduling but happy with everything.
Kay - Kyle, TX
Arrived promptly and quickly fixed the problem.
Sharon - Kyle, TX
Leo was great. Quickly diagnosed Dishwasher problem, had the part on his truck, and was done in about 30 minutes. Highly recommend.
Great and quick service
Matthew montalvo - Kyle, TX
Oswaldo - Kyle, TX
Samuel - Kyle, TX
Great knowledge of the product and helpful.
Joe - Kyle, TX
Repairs were not done properly
Janice - Kyle, TX
Jacob was very courteous and professional.
Kathleen - Kyle, TX
Our Tech was on time and super nice! He explained to us what was going on and fixed us right up!
Laurel - Kyle, TX
Professional assistance and fast service!
Great service very polite
Debra - Kyle, TX
Great experience fast and efficient
Mary - Kyle, TX
Mr Cantu was very professional, knowledgeable and kind man. We so glad that you’ll sent him to help ud
I am not Satisfied
Maggie - Kyle, TX
I think your technicians even understood the problem.
Michael - Kyle, TX
Great work. On time fast service!!!
RANGE WHIRLPOOL WFE320M0JS0 "Arrived on site and inspected range and found left front element has failed. After replacing it ranges operating properly. No further repair is required at this time, job complete"
DISHWASHER WHIRLPOOL WDF330PAHS5 Arrived on site to test unit for unit leaking. Test unit and found leak coming from water supply valve. Advised customer thats a Plummer issue that they will have to contact a Plummer job complete.
DISHWASHER SAMSUNG DW80K7050UG Arrived on site to test unit for door not closing. Test unit and found broken latch.
RANGE SAMSUNG NX58H5600SS/AA Arrived on site to test unit for oven not heating to temp. Test unit and found bad igniter. Replaced igniter
WASHER WHIRLPOOL WTW4816FW0 Arrived onsite for unit having a broken agitator. Looked at unit saw piece was broken from the agitator. Replaced agitator. Tested unit. Unit test good. No leaks at this time. Job complete.
DRYER WHIRLPOOL WED92HEFW "Arrived on site for customer complaint of u it not heating and door liner coming off, found unit would heat fine, found venting issue. Instructed customer to have vent checked. Found broken seal on inner door liner. Ordering inner door. ; ordrng 1 W11188529 (Inner door)"
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for customer complaint of unit not powering on, found L1 loose at junction box, I connected wire, unit tested good."
RANGE WHIRLPOOL ACR4303MFB4 "Arrived on site for customer complaint of burners shutting off, found unit working as designed, the burners get red hot on high and cycle on and off depending on temperature setting on all other settings. Tested good."
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for customer complaint of unit not dispensing ice, found broken wires on door harness, ordering door. ; ordrng 1 LW11037733 (Door) and 1 Cnote (Office to reschedule/AUTH)"
OVEN GE JGBP28BEA6WH "Arrived on site to replace control panel from previous diagnosis. Replaced control and igniters are now receiving proper voltage. Found bake igniter not working. Swapped broil igniter with bake igniter Needing broil igniter to fix issues. ; ordrng 1 WB13K0003 (igniter,burner broil)"
REFRIGERATOR WHIRLPOOL WRF540CWBM01 Arrived onsite to replace both controls. Replaced both controls. Tested unit. unit test good. Let customer know to give us it a few hrs to get down to temperature. No issues at this time. Job complete
OVEN WHIRLPOOL WFG320M0BB0 Arrived on site to replace glass door from previous diagnosis. Inspected new door and seen adhesive was not on glass it was stuck to trim piece it was packaged with. Attempted to remove adhesive from trim piece but it is no longer good. Needing new glass door to fix issue. Office to reschedule.; ordrng 1 WPW10535776 (glass-door)
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Arrived onsite for unit not staying consistently freezing/cooling. When looked at the unit, the unit was at cold and freezing temperatures. Called Techline. Said to possibly that rear control may not be sending the correct voltage or the control in the refrigerator at the top may need to be replaced, or of the wiring through the ceiling might gone bad. Got Sr#7729358788. Got authorization for both controls to be replaced. Office to reschedule. ; O-emld tckt"
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to test unit for oven not responding. Test unit and found bad control board and bad console. Ordering new console office to reschedule. ; ordrng 1 W11261169 (CONTROL BOARD ) and 1 W11297709 (CONSOLE )
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Arrived onsite for door to unit not shutting properly when door is pushed from a distance. Looked at unit. Let customer know that door may not seal properly when pushed from a distance to shut as opposed to physically pushing the door shut. Called Techline, Techline said that the refrigerator door may shut better because the door on the refrigerator side is bigger and the freezer door may not shut right away because of the smaller size of that door. Got Sr#7729345919. No issues at this time. Job complete"
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on job for complaints of too cold ran diagnostics and damper door open and close. Replaced control. No leaks detected at time of service.
DRYER MAYTAG MEDB835DW4 Arrived onsite for unit not heating. Tested unit. Found not heat from unit. Upon further inspection. Found that control board was bad. Replaced control board. Tested unit. Unit is working as designed. No issues at this time. Job complete
DRYER GE DBXR463ED1WW Arrived on site to test unit for broken knob and loud screech. Replaced knob and found when weight is in drum unit has a high pitch noise. There is alot of play with drum from worn top drum bearing. Needing top drum bearing to fix issue. ; ordrng 1 WE3M20 (TOP DRUM BEARING)
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site to test unit for producing too much ice. Found when I shut ice maker off by lifting shut off arm, icemaker was still harvesting. Replaced ice maker, tested unit, unit works good. No leaks detected. Job complete."
MICROWAVE WHIRLPOOL WMHA9019HZ1 Arrived on site to replace door. Replaced door test unit and unit test good job complete.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived on job for complaints of not cooling. Found not defrost properly. Called tech line 7729325279 ran test sensor good and heater good tech line wants main control replace. ; ordrng 1 W11449482 (CONTROL )
WASHER MAYTAG MHW5630HC0 "Arrived on site and replaced dispenser drawer diagnosed by previous technician, after replacement ran a diagnostic cycle and confirmed washer is not leaking, job complete"
REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Arrived on site and inspected refrigerator and found it is unplugged and has been for several days. There is a large amount of water in the freezer and underneath the refrigerator there is evidence of a lot of frost melting. Reconnected refrigerator to power and observed frost pattern building on evaporator for 30 minutes. Sent one picture of evaporator to LM. Replaced both control boards on the rear of the refrigerator, at this time freezer door is closing properly, there is no excessive food to keep door open, both fresh food doors are closing properly, ice production will not begin for at least 24 hours as the refrigerator cools down. Refrigerator cannot be properly diagnosed when it is unplugged, job complete"
RANGE WHIRLPOOL WFE535S0JS0 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
REFRIGERATOR GE GSE25GSHJCSS "Arrived on site to inspect fridge for not cooling freezer, upon inspection found the freezer a solid block of fence, ordering evap and bi metal, instructed customer to defrost unit before service. Office to reschedule ; ordrng 1 WR50X10065 (BI METAL ) and 1 WR60X10307 (EVAP)"
OVEN WHIRLPOOL WFG320M0BB0 Arrived onsite for the range glass door coming off. During inspection found that the adhesive on the glass has been compromised not holding anymore. During installation of glass door saw that the adhesive on the glass was coming apart so the glass door is defective. Ordering new glass door and office to schedule ; ordrng 1 WPW10535776 (glass-door)
WASHER MAYTAG MVWC465HW2 "Arrived onsite for unit making noise. Tested unit. Heard a slight screeching noise. Looked under the unit. Found a small lego piece that got lodged in the protective cover for the pulley assembly, causing the cam to rub on the toy. Removed Lego piece. Tested unit. No noises this time. Let customer know that the floor it self isnt quite level, causing the lego piece to get stuck as the unit is in use. No leaks at this time. Job complete."
WASHER MAYTAG MVWC415EW1 "Arrived onsite for unit still making last noise from previous visit. Put unit in diagnostics got F2E1 stuck key, F9E1 long drain, F0E2 suds. Let customer know that the control board and drain motor needs to be replaced.
WASHER GE WCVH6800J1WW Arrived onsite for unit giving a burning smell. Tested unit. Found that the belt needs to be replaced. No issues at this time. Job complete
REFRIGERATOR WHIRLPOOL WRT541SZDM00 Arrived onsite for the refrigerator not cooling. Replaced compressor and dryer and added Freon. Found that pressures will not hold keeps going into a vacuum. Started looking for leaks and found that there is a leak coming from in front of the cabinet where the freezer door hinge is located. Complete Sr 7729300114
DISHWASHER WHIRLPOOL WDF540PADM2 Arrived onsite for unit not washing. Tested unit. Upon testing noticed the pump would not turn o to spray. Sump and motor bad. Replaced sump and motor. Tested unit. Unit test good. No leaks at this time. Job complete.
DRYER WHIRLPOOL WED4800XQ1 Arrived onsite for unit not starting. Tested unit. Unit did not start. Upon further inspection. Found that the thermal fuse was bad. Replaced thermal fuse. Tested unit. Unit test good. No issues at this time. Job complete
FREEZER FRIGIDAIRE FFFH17F2QWB Arrived onsite for unit having a leaking issue on the floor. Looked at unit. Found that the cooling line was leaking but of condensation through the routing hole were the cooling line goes into. Filled the hole with silicone. Did not see any more water dripping. No issues at this time. Job complete
DRYER WHIRLPOOL WED4850HW0 "Arrived on site to test unit for not heating. Found terminal block melted. Replaced terminal block and found unit is not receiving proper voltage one black to white is 70v, red to white is 122v, and black to red is 190v. Outlet also has strong burnt smell. When wiggling plug in outlet it intermittently gets proper voltage. Held plug in position for unit to receive proper voltage so I can verify unit is working good. Unit works as designed. Advised customer to have electrician correct issue. Job complete."
REFRIGERATOR WHIRLPOOL WRF550CDHZ02 Arrived onsite for unit not getting above a certain temperature. Looked at unit. Could not diagnose properly because the unit was unplugged. Went ahead and changed out the thermistor and rear control. Let customer know to allow the unit about 10hrs to know if it is not getting up to temperature. No issues at this time. Job complete