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for Kingsland, TX
Dorothy - Kingsland, TX
Jonathan was efficient, did good work & explained everything well.
Professional & Timely....
Bob - Kingsland, TX
Lynn - Kingsland, TX
James C located and corrected the problem. JB Hunt did not install ice maker correctly.
Great service, very dependable and knowledgeable.
Ken - Kingsland, TX
Ras - Kingsland, TX
Great service fixed our problem quickly. Technician was friendly and professional.
Ken - Kingsland, TX
Lynett - Kingsland, TX
The problem was fixed with in minutes. Great technician
Jacob - Kingsland, TX
Good professional servicr
David - Kingsland, TX
This is a good company
John - Kingsland, TX
Mary - Kingsland, TX
Cliff was very professional and pleasant. Will use him again if the need arises
Leo - Kingsland, TX
After fixing a door gasket issue, he returned to see what else was wrong and ended up replacing a circuit card. TBD on this being the fix but he will have to return as the new card somehow turned off the fridge light. He was courteous and got right to work and he did call before arrival.
Patricia - Kingsland, TX
Cliff was very professional and fixed the problem, plus gave me some good tips. Thank you!
Nancy - Kingsland, TX
Excellent service, and he was very knowledgeable.
Gene - Kingsland, TX
Kenny - Kingsland, TX
I was very pleased with my service call. Very professional, knowledgeable and helpful
Lydia - Kingsland, TX
Ros - Kingsland, TX
CLIF LEATHERWOOD is an excellent service technician who is very knowledgeable and efficient, plus being very friendly and well groomed. All and all, I guess we could not ask for a better repair experience on our Whirlpool washing machine.
Michael - Kingsland, TX
Tommy is awesome. He was polite, informative and efficient. THANKS TOMMY!!!
Wayne - Kingsland, TX
Completely satisfied with the service call.
Lynn - Kingsland, TX
Tommy does a fantastic job
Very knowledgeable, great service!
Bob - Kingsland, TX
Michele - Kingsland, TX
Service representative was on time, friendly. He found and took care of the problem in short time. I have a warranty so unable to judge the cost of service.
Tommy was diligent at repairing our ice maker
Robert - Kingsland, TX
The technicians were all great and the company response was great unfortunately I feel we have a lemon kitchen aid ice maker for it is continued to have the same constant running problem I’m condemned to live with it this way ....they have tried to fix it over 8 attempts changing out every thing except the unit... that’s what we are down to
Great Service. Immediately recognized the problem.
John - Kingsland, TX
Very timely arrival. Entire trouble shooting, repair and post repair checkout took less than 30 minutes. Also explained to us what caused the issue and what to do about if it happened again.
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for range, customer stated that he was not able to convert oven orifice or adjust burner valves. Converted oven and regulator. Adjusted cooktop burners. Checked for gas leaks and found customer had gas line connected to copper line( see SD-QuickPic). Had customer sign waiver for improper gas line. All range operations tested good, no gas leak detected durning service."
OVEN WHIRLPOOL WFE770H0FZ2 Arrived on site and found wire harness is also burned up and will require replacement. Instructed customer of findings. ; ordrng 1 W11134661 (harns-wire)
WASHER WHIRLPOOL WTW5000DW2 Arrived on site and tested operation. Found error for long fill. Tested operation and found unit siphoning while filling. Corrected drain line and tested operation. Unit tests good. Job complete
WASHER MAYTAG MVWB765FW3 Arrived on site and tested operation. Found no water flow from hot or cold valves. Verified correct voltage to valves. Installed new valve and tested operation. U it tests good. Job complete
DRYER MAYTAG MEDC465HW0 Arrived on site for dryer making high pitch noise. Tested dryer operation and found high pitch sounds coming from back felt. Removed drum and inspected felt. Reshaped felt and assembled unit. Tested operation and noise no longer occurred. All tested good.
OVEN WHIRLPOOL WFE770H0FZ2 Arrived on site for oven not operating. Performed diagnostics and gained access to terminal block to test voltage and found terminal block and power cord burnt. Will need to replace terminal block to repair. Informed customer that he would be responsible to replace power cord. . ; ordrng 1 WPW10245259 (BLOCK-TERM)
REFRIGERATOR MAYTAG MRT118FFFH04 Arrived on site and tested operation. Found some gargling sounds when compressor first starts. Found unit has an aluminum exchanger. Instructed customer that the unit will make some different sounds as the components are settling in during the first couple of months but there is no issue at this time as the unit is functioning as designed. Job complete.
COOKTOP WHIRLPOOL JIS1450DP2 Arrived on site and tested operation. Found pots and pans are not magnetic. Instructed customer on operation of induction cooktop. Customer will need proper pots and pans for cooking on stove top. Job complete
MICROWAVE GE JVM6175EF1ES Arrived on site and installed new harness and switches. Tested operation and found unit working properly. Job complete
WASHER WHIRLPOOL WTW5800SW0 Arrived on site for no operation. Found the unit to have a failed lid switch. Replaced lid switch and all operations are now normal and all water connections are now dry.
MICROWAVE KITCHENAID KOCE500EBS07 Arrived on site for noisy operation. Currently the operation sound levels are all normal. The customer will try to catch the noise on her phone and forward it to me as a text if and when it does it again.
FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site and tested operation. I found no water getting to ice maker. Inspected valve and found to not be plugged into harness from unit. Plugged in valve and tested operation. Ice maker now filling with water and tests good. Job complete
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site and found freezer door handle loose. Seated handle properly onto door studs and tightened. Unit tests good. Job complete
MICROWAVE KITCHENAID KOCE500EBS07 Arrived on site and inspected convection fan. I found the mounting screws not tightened. Tightened screws and reassembled. Ran cycle at 350 degrees to test operation. Unit is no longer rattling and all functions test good. Job complete.
DISHWASHER WHIRLPOOL KDTE304GPS0 Arrived on site and tested operation. I found no response from ui. Ever irked voltage and found loose connection. Corrected issue and tested. Unit has communication error for ui. Installed new ui and control. Tested operation and found unit working properly. Job complete
REFRIGERATOR WHIRLPOOL EL88TRRWS03 "Arrived on site and installed new exchanger, compressor, drier, stub and evaporator. Vacuumed system to clear and test for leaks. Charged with 3.4oz 134a. Tested for proper cooling. Unit tests good. Job complete"
RANGE KITCHENAID KSEG950ESS2 Arrived on site and tested operation. I found no faults in memory. Customer stated unit preheated and then did not maintain temp. Unit maintained 350 during testing for 4 cycles. All functions test good at time of service. Job complete
FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site and tested operation. I found unit temp at 14 degrees. Compressor and fans came on and ran for about 5 minutes then cut off. Tested for defrost cycle and found unit was not in defrost cycle. Installed new thermistor and control as unit was short cycling and not cooling down to proper temp. Tested operation and found unit working properly. Job complete
DRYER WHIRLPOOL MED5630HW0 Arrived on site and installed new console Drifted proper fit. Job complete
WASHER WHIRLPOOL WTW8500DC2 Arrived on site and tested operation. Water was turned off so I turned on to test. I found both hot and cold valves not closing completely on unit. Installed new valve and flushed water lines to clear sediment. Tested operation and found unit working properly. Job complete
WASHER WHIRLPOOL WFW5620HW0 Arrived on site and tested operation. I found the softener dispenser full of water and not siphoning properly. I found siphon to be warped causing issue. Installed new drawer and tested. Unit tests good. Job complete
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site and found moisture on top of freezer door gasket. Adjusted door and installed new door gasket due to moisture building inside gasket. Unit tests good. Job complete
FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site and installed new door gasket. Warmed to allow gasket to relax and form to cabinet. Unit tests good. Job complete
WASHER WHIRLPOOL WFW3090JW0 Arrived on site and installed new control. Tested operation and found unit will not fill in normal cycles. Upon further inspection I found that the unit was stuck in demo mode and would only function properly in diagnostics. Called tech line and spoke to Andy as to how to remove unit from Demo mode. Once unit out of demo mode all functions began working properly. Job complete
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW04 Arrived on site and tested operation. I found evaporator icing up. Inspected for air leaks and found none. Tested heater circuit and found proper resistance of heater and thermistor. I found that the bi metal is reading closed and unit defrosts in diagnostics. Control is not switching to defrost properly causing failure. Installed new control and tested. Unit tests good and instructed customer to leave unit off with door open for 24 hours to allow evaporator to defrost before turning back on. Job complete
RANGE WHIRLPOOL WFE525S0HZ1 Arrived on site and installed new console. No power to unit. Job complete
FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site and tested operation. Customer stated the unit will turn itself off and is sometimes difficult to get it to turn back on and has to unplug unit then plug back in for unit to turn on. I also found door gasket torn on hinge side causing air leak. Installed new control and will return with door gasket to complete repair; ordrng 1 W10574476 (gasket-dor)
DRYER WHIRLPOOL WED5000DW2 Arrived on site and tested operation. I found unit is heating but not dropping temperature correctly. Inspected vent and found to be almost completely restricted. Instructed customer that the vent in wall is clogged and will need to be cleaned out before using unit due to fire hazard. Job complete
DRYER WHIRLPOOL MED5630HW0 Arrived on site and found top dented. After removing top I found the left retainer for console has broken as well. Installed new top and will return with console to complete repair. Console is expart and office to schedule return service ; ordrng 1 W11310057 (CONSOLE )
RANGE WHIRLPOOL WFE525S0HZ1 Arrived on site and replaced all damaged parts. I found that the console panel was black stainless in the box and should have been stainless. Reordering console; ordrng 1 W11158166 (CONSOLE)
REFRIGERATOR WHIRLPOOL EL88TRRWS03 Arrived on site and tested operation. I found temperature at 58 degrees. Inspected evaporator and found frost pattern is only at the capillary tube input to evaporator. Evaporator no sweating and has oil residue present. Unit will need new evaporator and compressor to repair. ; ordrng 1 CNOTE (2 HR SS REPAIR) and 1 TJ90SF8404 (STUB) and 1 W10237328 (compressor) and 1 WPW10455863 (evaporator)
REFRIGERATOR WHIRLPOOL WRS311SDHB01 Arrived on site and tested operation. I found no air flow to fresh food section. Inspected fan motor and found to be running very slow. Installed new motor and tested. Unit now cooling properly. Job complete
OVEN JENN-AIR JJW3830DP02 Arrived on site and installed new appliance managers. Tested operation and found unit working properly. Job complete
REFRIGERATOR WHIRLPOOL WRS576FIDM00 Arrived on site and tested operation. I found unit has good water flow with filter removed and begins chattering when filter is installed. Inspected valves in filter head and found the the output valve needle is not dropping down completely. Installed new housing and tested operation. U it tests good. Job complete
OVEN JENN-AIR JJW3830DP02 Arrived on site and tested operation. I found unit has F1E1 error and will not function. Unit will need both appliance managers replaced to repair; ordrng 1 W10821712 (cntrl-elec)