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Local Reviews
for Killeen, TX

Rated 5.0 out of 5 stars based on 12 customer reviews

Map of Killeen, TX

Great service!!





Map of Killeen, TX

ice maker issue




mike is a very nice young man, who knew exactly what we needed. Thank you


Map of Killeen, TX

Sociable




Arrived right on time. Walked me through his service. Gave me different solutions.


Map of Killeen, TX

Steve is very knowledgeable and respectful. Great service. Thanks Steve.





Map of Killeen, TX

Catherine




Awesome service!


Map of Killeen, TX

Very satisfied customer. Excellent Service.




Give Mr Gomez a raise or a big atta boy, when he gets back to the offce, today.


Map of Killeen, TX

Great service!




Mike was on time, professional and he fixed my washer! Thank God!!


Map of Killeen, TX

Exceptional service




Dona W, 4/5/18, and Mike Gomez, 4/9/18, are exceptional technicians. They are knowledgeable, courteous and efficient.


Map of Killeen, TX

Amazing service




Very professional and of great service. Can defiantly tell he knows what he is doing. Went over the cause and explained what he was going to do before he started the repairs. Deserves a promotion as he is by far better than previous techs that have provided service.


Map of Killeen, TX

Great Service





Great service




Service was professional


Excellent service





Arthur B.

Arthur B.

WRB322DMBB00 (Bottom Mount Refrigerator) - Arrived onsite for customer complaint of bottom mint refrigerator not making ice after new replacement. Checked icemaker and found piece of ice stuck on glide. Removed the piece of ice that was stuck and observed ice maker harvesting. Icemaker then called for water. Icemaker now works as intended. All water connections were dry at time of service.

Near Northcrest Dr, Killeen, TX 76543
Arthur B.

Arthur B.

WED5600XW1 (Dryer) - Arrived onsite for customer complaint of dryer not starting and making clicking noise. Tested unit voltage and found unit is getting 240V. Found also thermal is faulty. Removed and replaced thermal fuse. Reassembled. Tested unit. Unit now starts and heats as intended. Element not grounded. No other issues found. Dryer vent and lint trap was clean at time of service.

Near Quarry Dr, Killeen, TX 76543
Arthur B.

Arthur B.

WED92HEFW1 (Dryer) - Arrived onsite for customer complaint of dryer making grinding noises when tumbling. Found lower RH corner rear of cabinet is dented in causing noise. Unit will need new cabinet. Customer advised she will have unit exchanged at Lowe’s. No further repair done. Dryer vent and lint trap clean of lint at time of service.

Near Price Dr, Killeen, TX 76542
Arthur B.

Arthur B.

MVWC400XW4 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not spinning out cycle. When arrived, SENSING light was flashing. Was able to cancel and calibrate the unit. Unit calibrate successfully. Tested unit. Unit fills,agitates,drain and spins as intended. No other issues found at this time. All water connections were dry at time of service.

Near Driftwood Dr, Killeen, TX 76549
Arthur B.

Arthur B.

ED5HVAXVL01 (SxS Refrigerator) - Arrived onsite for customer complaint of refrigerator leaking water. When arrived, puddle of water was under unit. Removed back cover and found no leaks at any water connection or lines. Upon researching, found water valves to washer is leaking. The unit is against the wall to washer. Advise to have water valve checked and repairs. No water leaks found at unit at time of service.

Near Colonial Ln, Killeen, TX 76543
Arthur B.

Arthur B.

MHWE251YG00 (Front Load Washer) - Arrived onsite for customer complaint of front load washer getting error code F3E2 (Temp Sensor Error). Checked diagnostics and confirmed error code. Checked continuity of harness black wires of the heater sensor wires and found no continuity. Unit will need new harness. Also reordering temperature sensor and thermistor as well. OF to get AUTHO from AHS. Customer requested unit to be replaced. Advise that between customer and AHS. OF to R/S. All water connections were dry at time of service.

Near Mosaic Trail, Killeen, TX 76542
Arthur B.

Arthur B.

WRB322DMBB00 (Bottom Mount Refrigerator) -

Near Northcrest Dr, Killeen, TX 76543
Arthur B.

Arthur B.

MVWB855DC2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer making rattling noises when using. Hand spun inner basket and could hear gearcase grinding. Removed defective gearcase and installed new replacement. Reassembled and ran test 052. Unit completed successfully. Unit now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.

Near Sawtooth Dr, Killeen, TX 76542
Arthur B.

Arthur B.

MHWZ600TB02 (Front Load Washer) - Arrived onsite for customer complaint of front load washer not agitating. Ran diagnostics and found error code F01 (CCU Error). Removed top and removed defective control. Installed new replacement. Reassembled and tested. Found unit now fills,agitates,drain and spins as intended. Customer also concerned of start button popped out as well. Advised start button works at this time and is caused from hitting button too hard. This is considered a cosmetic issue and AHS will not cover. No other issues found. All water connections were dry at time of service.

Near Kit Carson Trail, Killeen, TX 76542
Arthur B.

Arthur B.

WDF520PADM3 (Dishwasher) - Arrived onsite for customer complaint of dishwasher leaking when in use. Tested unit. Found leaking from LH side. Found LH side of door seal was not properly attached to tub. Corrected issue and retested. Found no leaks when dishwasher is in use. No other issues found. All water connections were dry at time of service.

Near W Orion Dr, Killeen, TX 76542
Arthur B.

Arthur B.

WFE530C0ES0 (Freestanding Range) - Arrived onsite for customer complaint of handle on oven door came off and glass loose. Was able to reassembled door and tighten screws. Used blue loctite on handle screws. Opened and closed door. No other issues found.

Near W Orion Dr, Killeen, TX 76542
Arthur B.

Arthur B.

WRS325SDHZ00 (SxS Refrigerator) - Arrived onsite for customer complaint of no cool issue on SxS refrigerator. Removed evaporator cover and found evaporator all up again. Removed all frost using steamer and heat gun. Removed harness and installed new replacement along with control in rear. Tested unit. Found good air flow and frost pattern from evaporator. Advised customer to wait 12hrs before unit temperatures settle. All water connections were dry at time of service.

Near Lavender Ln, Killeen, TX 76549
Arthur B.

Arthur B.

WRF736SDAM11 (French Door Refrigerator) - Arrived onsite for customer complaint of no ice from French door refrigerator and leaking from dispenser area. Found ice container all frozen up again. Ran test 056 and found error E2. Also ran test 036 and found icebox fan barely moving air to cool icebox. Ordering new ice container,facial heater and icemaker to complete repair. All water connections were dry at time of service.

Near W Mary Jane Dr, Killeen, TX 76541
Arthur B.

Arthur B.

WDTA50SAHZ0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not washing dishes. Ran test cycle and found sump n motor faulty. Removed faulty sump n motor and installed new replacement. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.

Near Chantz Dr, Killeen, TX 76542
Arthur B.

Arthur B.

WRV986FDEM01 (5 Door Refrigerator) - Arrived onsite to install new control and UI to 5 door refrigerator. Removed rear control and UI and installed new replacements. Reassembled. Tested unit. Unit comes on with no PF failure. Did not need inverter. All water connections were dry at time of service.

Near Siltstone Loop, Killeen, TX 76542