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for Killeen, TX
Randy - Killeen, TX
Great. Service. Thank you.
Very Professional, Great Service!
Teresa - Killeen, TX
Arthur is very knowledgeable, cares about his customers, and goes above and beyond.
Always great service!
Anna - Killeen, TX
Tolly - Killeen, TX
Process was precise and problem taken care of
Alfred - Killeen, TX
George - Killeen, TX
It was a very friendly and informative experience
George - Killeen, TX
It was a very friendly and informative experience.
Lucille - Killeen, TX
Al was very courteous and professional at all times! Took time to explain to me what he was doing.
Anna - Killeen, TX
Paul - Killeen, TX
Al did a wonderful job. His knowledge and experience is very evident.
Vibration with refrigerator
John - Killeen, TX
Watched technician look for the vibration noise (not the refrigeration pump). He did what he could to locate the source and it seamed reduced before he left. Did a best effort. I believe there is a manufacturing issue causing the vibration noise. By pressing on the front front doors or ventilation grill below the doors the noise goes away. Remove the presser the noise comes back.
Very knowledgeable, pleasant, personable, and professional.
Paul - Killeen, TX
Al was timely, diagnosed and fixed the problem and explained what he was doing as he worked. I would have him back as a technician anytime.
Michelle - Killeen, TX
He did a great job.
Jim - Killeen, TX
Alejandra - Killeen, TX
OVEN WHIRLPOOL WFE770H0FZ2 Arrived to inspect oven not working.Confirmed the complaint and removed and replaced the control.Reassembled and unit began operating as designed.Job complete
DISHWASHER WHIRLPOOL WDF520PADM7
WASHER WHIRLPOOL WTW8500DC0 Arrived to inspect washer not completing cycles.Ran diagnostics test mode and got F5E4 lid not opened between cycles.Unit seemed to be grinding during agitation and spin cycles.Unit will require a gear case to complete repair due to grinding.
UNKNOWN UNKNOWN FORD
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not heating. Checked incoming voltage and found on 120v coming into dryer. Advised to have house electrical looked over. Checked continuity on element. Element and cutoff checks ok. No other issues found.
DRYER ROPER RED4516FW0 "Arrived to inspect dryer not working.I checked voltage at the outlet and back of unit and got 64/30/120.Problem is with the outlet, not the dryer.I went to the high voltage box and turn the breaker off and back on and dryer came on and heated as designed.Job complete"
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived to inspect dishwasher drain issues.Ran diagnostics test mode and unit tested as designed.Accessed the drain hose and noticed there was no drain loop, possibly causing the water to syphon back into unit.Corrected the issue and unit now works properly.All water lines were dry at the end of service.Job complete"
WASHER MAYTAG MVWB765FW0 "Arrived to inspect washer issues.Unit drips when washer is off.Ran diagnostics test mode and determined the valve was defective.Removed and replaced it, reassembled and the unit now operates as designed.All water lines were dry at the time of service
WASHER WHIRLPOOL WTW7500GW0 "Arrived to inspect slow fill valve.Noticed the customer has valves that stay on even when turned off at the valve, water still flows out.I confirmed a slow fill and removed and replaced the valve.Reassembled and unit began operating properly and filling with a steady flow.All water lines were dry at the time of service.Job complete"
WASHER WHIRLPOOL WTW5000DW0 "Arrived to inspect washer issues.Opened the lid and noticed the tub was stuck to the back of the unit.I freed the unit from the back wall, tested the unit and the unit began operating properly.All water lines were dry at the time of service
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived onsite for customer complaint of French door dual evaporator refrigerator not cooling after sealed system work performed. Used UV light and found small pin hole leak on steel to cooper welding. Removed and replaced dye drier. Vacuumed system down to -25. Charged unit with 5.5oz of R134a refrigerant. Observed pressures. Found high side @120psi,Low Side @10psi when in RC section. No other issues found. Advised to observe unit for another 24hrs prior to placed items back in."
RANGE JENN-AIR JGS8750ADW "Arrived onsite for customer complaint of gas range getting F3-1 error. Removed temperature sensor and found broken wire.Removed and replaced sensor. Reassembled and tested unit. Oven now comes on as designed. No other issues found. No gas leaks detected at time of service."
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived onsite to install new compressor and both RC/FC evaporators. Removed all components and installed new replacements using braising methods. Charged unit town to -25 vacuum. Charged unit with 5.5oz of R134a refrigerant. Reassembled and observed frost pattern. Good frost pattern forming. No other issues found. Advised customer 24-48 hrs before temperatures settle. All water connections were dry at time of service.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for customer complaint of dishwasher not getting drying dishes. Ran diagnostics and found 7-1 error. Cleared error codes and tested heater circuit. Water was bubbling off. Advised customer to run hot water prior to starting cycle. No other issues found. All water connections were dry at time of service.
DRYER MAYTAG MEDB835DC4 "Arrived to inspect dryer power errors.Ran diagnostics test mode and got F6E2 & F6E3 F6E2 Communication Error: UI Cannot Hear ACUF6E3 Communication Error: ACU Cannot Hear UII replaced the overlay, reassembled and unit tested as designed.Job complete."