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Local Reviews
for Killeen, TX

Rated 4.9 out of 5 stars based on 55 customer reviews

Map of Killeen, TX

On time, speedy repair




Steve was early for our appointment an quick to diagnose the issue. Great service.


Map of Killeen, TX

awesome service




The tech was very friendly and helpful. Mr. Adrian was quick to fix the problem.


Map of Killeen, TX

Great service, fast and professional





Map of Killeen, TX

outstanding service




the tech that has been here several times to put in new parts ,he knows his job ,he is knowlegable and do all test to get to the cause of no ice,he explains problems as he see them to me,he takes care not to damage applicane ,he cleans up afterwards,he is an outstanding rep of your company.


Map of Killeen, TX

Great service




Al was amazing, very professional yet personable. Will definitely let friends and family know to use Appliance Express.


Map of Killeen, TX

Kitchen range




Did a great job recommend this man and company for any appliance repair work highly recommended


Map of Killeen, TX

Great service





Map of Killeen, TX

slow




Slow and took 3 trips was with out a refrigerator for around 2 weeks


Map of Killeen, TX

Mr




Great Service


Map of Killeen, TX

Mahmud




Is was really nice of you to call me and take care of the situation. Thank you


Great




Excellent service thank u the


Unsatisfactory service




Refrigerator serviced but following day, I still had same problems: water not dispensing and fresh food side of refrigerator still freezing.


Great service




The whirlpool call Center was horrible.


Great service and very personable tech!!!




Highly recommend this company. Not only did they show up at the earlier hour of the scheduled time, they even had the parts to fix it on the spot. No second visit needed. Great tech came out and fixed it in no time.


Best service





Arthur B.

Arthur B.

OVEN WHIRLPOOL WFE505W0HB0 Arrived onsite to install new gasket to oven door from prior visit’s diagnosis. Removed and replaced gasket. Gasket forms well to cabinet liner. No other issues found.

Near Killeen, TX 76549
Al R.

Al R.

REFRIGERATOR WHIRLPOOL MFI2570FEZ05 "Arrived to inspect unit still not producing ice. I removed and replaced the ice maker. Tested the unit at the. Alive while on the line with whirlpool tech. After installing and testing unit, unit ice maker finally called for water. JOB COMPLETE."

Near Tallwood Dr, Killeen, TX 76549
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW2 Arrived to inspect washer screeching. I drained the unit and noticed the unit did not fill properly in diagnostic mode. I removed and replaced the valve. I also noticed the screeching noise customer complained about. I ordered the CAM ( W10721967) GEAR CASE W11035751 and the WASH PLATE W10752283.Office to reschedule next call.; ordrng 1 W10721967 (CAM) and 1 W10752283 (WASH PLATE) and 1 W11035751 (GEAR CASE)

Near Monroe Loop, Killeen, TX 76543
Arthur B.

Arthur B.

DISHWASHER GE GDF510PSD0SS Arrived onsite for customer complaint of dishwasher not washing properly. Tested unit and found wash pump not moving water around unit. Unit will need pump assembly to complete repair. OF to R/S once authorization is given. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 WD49X23779 (PUMP KIT)

Near Birmingham Cir, Killeen, TX 76542
Al R.

Al R.

DRYER WHIRLPOOL WED5000DW2 Arrived to inspect dryer getting too hot in upstairs laundry room. I checked the unit at the outlet and got 259/124/125. Checked and replaced the fuse. The element and thermostat and both had continuity. Customer was also advised to get the ventilation system cleaned to lower the room temperature.

Near Claymore St, Killeen, TX 76542
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived onsite to install new compressor to top mount refrigerator from prior tech’s diagnosis. Removed compressor and install new dye drier and compressor using braising methods. Vacuumed unit it down to -25psi. Charged unit with 4.75oz of R134a refrigerant. Tested unit. Found good frost pattern on evaporator. No other issues found. No water connections made to unit at time of service.

Near John Rd, Killeen, TX 76543
Al R.

Al R.

RANGE WHIRLPOOL WFG320M0BW2 "Arrived to inspect range with no power. Con, removed and replaced the control. Tested unit and unit tested as designed.JOB COMPLETE"

Near Elkins Pl, Killeen, TX 76541
Al R.

Al R.

WASHER WHIRLPOOL CHW9150GW0 Arrived to inspect washer not working. I confirmed the unit does have power. The unit has a broken belt on the rear of the unit. Office to order the belt.NEEDS MORE WORK OFFICE TO RESCHEDULE THE CUSTOMER.Office to order belt WPW10260319 Belt.; ordrng 1 WPW10260319 (BELT)

Near Wales Dr, Killeen, TX 76549
Al R.

Al R.

RANGE WHIRLPOOL WFC310S0EW1 Arrived to inspect range not working. I checked voltage at the back of unit with unit plugged in and got247/134/134All burners and elements (bake and broil work). Customers complaint is after 10-20 minutes of cooking the unit shuts off and she has to turn power on at the breaker.

Near Pilgram Dr, Killeen, TX 76543
Al R.

Al R.

REFRIGERATOR MAYTAG MRT118FFFE01 Arrived to inspect unit not making ice. I checked the valve for voltage. Removed and replaced the valve and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE

Near Windward Dr, Killeen, TX 76543
Al R.

Al R.

REFRIGERATOR MAYTAG MRT118FFFE01 Arrived to inspect unit not making ice. I checked the valve for voltage. Removed and replaced the valve and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE

Near Windward Dr, Killeen, TX 76543
Arthur B.

Arthur B.

DRYER AMANA NED4655EW1 Arrived onsite for customer complaint of dryer not starting recurring issue. Removed back panel and found thermal fuse open. Removed and replaced fuse. Tested unit. Found element glow bright red. Removed element and found undergarment wire was grounding element. Removed obstruction and retested. Dryer now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Clairidge Ave, Killeen, TX 76549
Steve C.

Steve C.

OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site for the unit will randomly shut down and turn back on again. Called Whirlpool Sr#7723921434 And advise to check the control panel. Remove the control panel and found ribbon the the control is loose. Secure the connection and assemble the unit. Advise the customer if it happens again to call a electrician due to weak breaker.

Near Blue Nile Dr, Killeen, TX 76542
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for the unit is not making ice and per previous tech to replace the icemaker and facia. Found the icemaker was disconnected and secure the connection to the icemaker and replace the facia only. Tested the icemaker and it is rotating properly. Unit is working properly and all water connections were dry at the time of service.

Near Chaparral Rd, Killeen, TX 76542
Al R.

Al R.

REFRIGERATOR WHIRLPOOL ET18GKXGW01 Arrive to inspect refrigerator leaking water from freezer. I confirmed the complaint and unclogged the evaporator drain pan with my steamer. I checked the drain pan and it was full with the melted ice water. JOB COMPLETE

Near Chantz Dr, Killeen, TX 76542