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Local Reviews
for Killeen, TX

Rated 5.0 out of 5 stars based on 12 customer reviews

Map of Killeen, TX

Great service!!





Map of Killeen, TX

ice maker issue




mike is a very nice young man, who knew exactly what we needed. Thank you


Map of Killeen, TX

Sociable




Arrived right on time. Walked me through his service. Gave me different solutions.


Map of Killeen, TX

Steve is very knowledgeable and respectful. Great service. Thanks Steve.





Map of Killeen, TX

Catherine




Awesome service!


Map of Killeen, TX

Very satisfied customer. Excellent Service.




Give Mr Gomez a raise or a big atta boy, when he gets back to the offce, today.


Map of Killeen, TX

Great service!




Mike was on time, professional and he fixed my washer! Thank God!!


Map of Killeen, TX

Exceptional service




Dona W, 4/5/18, and Mike Gomez, 4/9/18, are exceptional technicians. They are knowledgeable, courteous and efficient.


Map of Killeen, TX

Amazing service




Very professional and of great service. Can defiantly tell he knows what he is doing. Went over the cause and explained what he was going to do before he started the repairs. Deserves a promotion as he is by far better than previous techs that have provided service.


Map of Killeen, TX

Great Service





Great service




Service was professional


Excellent service





Arthur B.

Arthur B.

MVWC416FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer making loud noises when agitating. Tested unit. Found splutch making loud grinding noise. Removed splutch and found teeth missing. Removed and replaced splutch kit. Reassembled. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near Mona Dr, Killeen, TX 76549
Arthur B.

Arthur B.

FFGF3023LWE (Freestanding Gas Range) - Arrived onsite for customer complaint of freestanding gas range not working properly. Tested unit and found RR gas burner does not ignite,RF burner does not adjust and oven door seal damaged from self clean. Confirmed the RR burner no allowing gas to flow. Found seal on door damage not allowing proper seal of door to cabinet. Customer advised that prior service company stated that this was customer abuse. Advised this is not customer abuse and that of normal wear and use of unit. Ordering new RR,RF burners parts, regulator and door seal to complete repair. Advised customer that NEW must approve parts and labor before we can return. OF to R/S. No gas leaks detected at time of service.

Near Redondo Dr, Killeen, TX 76541
Arthur B.

Arthur B.

FFGF3023LWE (Freestanding Gas Range) - Arrived onsite for customer complaint of freestanding gas range not working properly. Tested unit and found RR gas burner does not ignite,RF burner does not adjust and oven door seal damaged from self clean. Confirmed the RR burner no allowing gas to flow. Found seal on door damage not allowing proper seal of door to cabinet. Customer advised that prior service company stated that this was customer abuse. Advised this is not customer abuse and that of normal wear and use of unit. Ordering new RR,RF burners parts, regulator and door seal to complete repair. Advised customer that NEW must approve parts and labor before we can return. OF to R/S. No gas leaks detected at time of service.

Near Redondo Dr, Killeen, TX 76541
Arthur B.

Arthur B.

GDT695SBL3TS (Dishwasher) - Arrived onsite for dealer complaint of console on dishwasher cracked when opened packaging. Confirmed console damaged. Will need to order console cover. OF to R/S due to part availability. No water connections to unit since brand new.

Near E Central Texas Expy, Killeen, TX 76543
Arthur B.

Arthur B.

WRF535SWHZ00 (French Door Refrigerator) - Arrived onsite to install new FC Door from prior visit’s diagnosis. Removed warped door and installed new replacement. Reassembled. Door now sits well to cabinet. No other issues found. All water connections were dry at time of service.

Near Whispering Oaks Loop, Killeen, TX 76549
Arthur B.

Arthur B.

MEDC300BW0 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Found door switch not clicking. Removed back panel and checked thermal fuse. No continuity found on thermal fuse. Removed thermal fuse and door switch. Installed new replacements. Reassembled. Tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Morganite Ln, Killeen, TX 76542
Arthur B.

Arthur B.

MEDE201YW0 (Dryer) - Arrived onsite for dryer not heating. Removed bulkhead and checked element for continuity. Found element broken. Removed and replaced element. Reassembled. Also found coins stuck between drum and fins. Removed obstructions and reassembled. Tested unit. Unit now heats and tumbles quietly. Dryer vent and lint trap was clean at time of service.

Near Kingwood Dr, Killeen, TX 76543
Arthur B.

Arthur B.

RTE4516FW2 (Top Load Washer) - Arrived onsite for customer compliant of washer leaking from bottom when in use. Filled unit manually and drained. Found drain tubing in house is clogged causing water to back up and leak on the floor. Advised customer of issues. He will have plumber look over and take care of issues. No other issues found. All water connections were dry at time of service.

Near James Loop, Killeen, TX 76542
Arthur B.

Arthur B.

WRF993FIFM00 (French Door Refrigerator) - Arrived onsite for customer compliant of not cooling in RC section of french door refrigerator. Removed evaporator cover and found motor had seized causing evaporator to freeze up. Used steamer to clear out ice and installed new evaporator cover. Reassembled. Unit began cooling immediately. No other issues found. All water connections were dry at time of service.

Near Glennwood Dr, Killeen, TX 76542
Arthur B.

Arthur B.

WTW5640XW3 (Top Load Washer) - Arrived onsite for customer complaint of unit not starting and locks and unlocks on top load washer. Found can not spin basket. Found gearcase is seized. Tilted unit up and found motor also has burning smell. Unit will need new gearcase, motor and capacitor to complete repair. Authorization must be given before we can proceed. R/S for 9/17. Unit is unplugged a this time. All water connections were dry at time of service.

Near Sands Ln, Killeen, TX 76549
Arthur B.

Arthur B.

MHWE251YG00 (Front Load Washer) - Arrived onsite for customer complaint of front load washer not draining and locked. Ran diagnostics and found error code F9E1 (Long Drain). Removed toe plate and removed drain trap. Found coins and sock lodged. Removed and clean drain area. Reassembled. Clear error codes and tested. Unit fills,washes,drain and spins as intended. Advised customer to load less clothes and check for any loose items in clothes. Ran clean cycles to removed smell and remaining soap. No other issues found. All water connections were dry at time of service.

Near Mosaic Trail, Killeen, TX 76542
Arthur B.

Arthur B.

WTW6400SW3 (Top Load Washer) - Arrived onsite for customer complaint of top load washer make loud grinding noise when in use. Spun inner basket and found bearing at grinding. Upon removal and install of new bearing kit, found upper piece of the bearing is seized inside shaft area and will not come out. Found unit will need whole tub assembly. AHS must approve before we can proceed. OF to R/S. All water connections were dry at time of service.

Near Hooper St, Killeen, TX 76543
Arthur B.

Arthur B.

WRS325FDAW04 (SxS Refrigerator) - Arrived onsite for customer compliant of ice maker on SxS refrigerator not making ice. Found ice maker stripper continuously rotating and not going into home position. Removed and replaced ice maker with new replacement. Reassembled. Ice maker called for water immediately. No other issues found. All water connections were dry at time of service.

Near Redondo Dr, Killeen, TX 76541
Arthur B.

Arthur B.

WTW8500DC3 (Top Load Washer) - Arrived onsite for customer complaint of top load washer leaving clothes wet after cycle completion. Ran diagnostics and found error code F0E5 (Off Balance),F7E5 (Shifter Failure). Ran test 052 and found clutch would not shift. Removed faulty clutch and installed new replacement. Reassembled. Ran test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Sunflower Dr, Killeen, TX 76542
Tyler B.

Tyler B.

Near Simone Dr, Killeen, TX 76543