Local Reviews
for Killeen, TX

Rated 5.0 out of 5 stars based on 1 customer reviews

Map of Killeen, TX

Excellent service





Arthur B.

Arthur B.

MEDC215EW1 (Dryer) - Arrived onsite for customer complaint of no heating on dryer. Checked incoming voltage and found only 124v between L1 and Neutral. L3 and Neutral has no voltage. Checked breakers and found none tripped. Advised customer to have house breakers and receptacle checked by electrician. No other issues at this time. Dryer vent and lint trap was clean at time of service.

Near McCreary Ave, Killeen, TX 76549
Arthur B.

Arthur B.

RTW4640YQ1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not starting. When arrived, found start button stuck inside console. Repositioned button. Was able to enter diagnostics to calibrate unit. Unit calibrated successfully. Ran test load. Unit fills,agitates,drains and spins with no issue. All water connections were dry at time of service.

Near West Ln, Killeen, TX 76549
Arthur B.

Arthur B.

RTW4516FW1 (Top Load Washer) - Arrived onsite to install lid latch to top load washer to complete repair. Removed defective lid latch and installed new replacement. Reassembled and calibrated unit. Unit calibrated successfully. No orher issues found at this time. All water connections were dry at time of service.

Near Young Cir, Killeen, TX 76543
Arthur B.

Arthur B.

WED8200YW0 (Dryer) - Arrived onsite for customer complaint of dryer getting "Check Vent" light on when drying. Removed front door assembly. Found lint build up in fan area. Removed all lint from inside cabinet using ShopVac. Reassembled and tested unit. "Check Vent" light no longer stays on. Charged only labor code DR200 $149.99 plus tax. Dryer vent and lint trap was clean of lint at time of service.

Near Bunny Trail, Killeen, TX 76549
Arthur B.

Arthur B.

WRV986FDEM01 (Refrigerator) - Arrived onsite for customer complaint of icemaker in door melts and leaks on floor. Found air flow in icebox not circulating as intended. Fan has been replaced. Ran test 036 amd found icebox fan not ramping to full speed. Ordering new control to address issues. Skyped PARTS and received R/V date of 9/14. Customer not available. SUS for Friday 9/15. All water connections were dry at time of service.

Near Alabaster Dr, Killeen, TX 76542

Schedule Service Online



If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Appliance Express for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.



About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $99.99 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Customer Financing Available

For any repair that is over $99, a financing option is available through Paypal Credit.
Learn More about our Financing
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HOW WE SCHEDULE

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Appliance Express, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Warranty on Service Call*, Labor, and Parts on any completed repair.

When you deal with Appliance Express, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.

*Only applies to service call if there is a completed repair. Service is only guaranteed for 30 days in any other circumstance.


Appliance Express
Reviewed from Google

4.9 out of 5 stars

ANNA SHUFORD
ANNA SHUFORD

5 out of 5 stars

posted 1 month ago

Our oven broke and Appliances Express was sent to repair it through our extended warranty company. They came out that same week and Mike Gomez was very friendly, courteous, informative and professional. He gently stored our oven's door and the oven itself in a safe secure place and swiftly found and fixed the issue. He had the oven back up and running in less than fifteen minutes (all while patiently explaining his steps, process and findings). I would definitely recommend Mike Gomez from Appliances Express for your appliance service needs.