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Local Reviews
for Killeen, TX

Appliance Express Rated 4.8 out of 5 stars based on 87 customer reviews

Map of Killeen, TX

Great service




Review of Appliance Express


Map of Killeen, TX

Timely, courteous, efficient, polite. Great service.




Review of Appliance Express


Map of Killeen, TX

no




Review of Appliance Express

Excellent


Map of Killeen, TX

Great service




Review of Appliance Express

Very nice.


Map of Killeen, TX

Our Fridge




Review of Appliance Express

Very professional and very knowledgeable in his work


Map of Killeen, TX

Our Fridge




Review of Appliance Express

The Service Man was very pleasant and helpful, he resolved the problem very efficiently. Keep up the great work


Map of Killeen, TX

Great service




Review of Appliance Express

The repair man was great !!! Would recommend him to others.


Map of Killeen, TX

Great!




Review of Appliance Express


Map of Killeen, TX

A




Review of Appliance Express

Very polite, knowledgeable, helpful


Map of Killeen, TX

PRICE




Review of Appliance Express

We were charged two service call when it was not our fault that the tech did not have the replacement part on hand. It took only 18 minutes to install the part on his return. Labor charges was a little out of hand.


GREAT SERVICE




Review of Appliance Express


Obnoxious & Impudent Technician




Review of Appliance Express

Greetings, the tech claimed he lived nearby but had trouble finding the address and when he arrived he remained about 10 minutes parked along my curb before entering the house. I had to check a few times to see if he was still there or if he had left. From the get-go, the technician tried to play the blame game with me. First he tried blaming my ignorance and when that failed he went after the popcorn. In the end, it was the switch that was the culprit. He showed me (my property) the defective part but wouldn't let me examine/touch it. This technician was disrespectful and arrogant, asking about my stores and using items without first asking permission. He caused cosmetic and mechanical damage to the microwave and now the microwave fan makes grating noises when it's turned on and off and he left stains on the floor from his step-stool. Who let this guy out of the barn?


Rebecca




Review of Appliance Express

He was very friendly and effecient!


Excellent service




Review of Appliance Express

yes


Great service.




Review of Appliance Express

Overall great service technician


Al R.

Al R.

DRYER AMANA NED4655EW1 Arrived to inspect dryer not powering on.Confirmed the complaint and removed and replaced the door switch.Reassembled and unit tested as designed.Job complete

Near S Twin Creek Dr, Killeen, TX 76543
Al R.

Al R.

DRYER AMANA NED4655EW1 Arrived to inspect no power to dryer.Checked voltage at the outlet and got 0 on all readings.Plugged the unit in and checked voltage at back of the unit and received 0 as well.Customer will contact landlord to notify a licensed electrician to repair outlet voltage.Job complete

Near West Ln, Killeen, TX 76549
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW6620HW0 Arrived onsite for dealer complaint of load n go drawer not closing. Unit is floor model. Found air trap hose disconnected causing drawer to catch. Secured hose trap. Drawer now closes as intended. No other issues found. No water source connected.

Near E Central Texas Expy, Killeen, TX 76543
Arthur B.

Arthur B.

WASHER GE GTW460ASJ5WW Arrived onsite to install new drove motor to top load washer from prior visit’s diagnosis. Removed and replaced faulty motor. Reassembled and tested unit. Unit now spins atfull speed as designed. No other issues found. All water connections were dry at time of service.

Near Julie Ln, Killeen, TX 76549
Arthur B.

Arthur B.

FREEZER MAYTAG MZF34X16DW00 "Arrived onsite for customer complaint of upright freezer frosting up and not cooling. When arrived,customer had already fully defrosted unit. Removed evaporator cover and checked heater. Heater had continuity. Attempted to turn heater on in diagnostics. Found no voltage coming to unit. Removed and replaced control box. Reassembled and tested unit. Good frost pattern and air flow. No other issues found."

Near Schwald Rd, Killeen, TX 76543
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW6620HC0 "Arrived onsite for dealer complaint of load n go drawer not closing on front load washer. Upon inspection, found air trap hose sticking out causing drawer not to close. Adjusted trap hose. Drawer now closes as intended. No other issues found. No water source connected."

Near S Fort Hood St, Killeen, TX 76542
Arthur B.

Arthur B.

OVEN WHIRLPOOL WFE770H0FZ2 Arrived onsite for customer complaint of freestanding range oven door just falls and won’t stay open. Found hinge springs weak. Removed and replaced hinges. Reassembled. Door now open gently. No other issues found.

Near Southport Dr, Killeen, TX 76542
Al R.

Al R.

DRYER AMANA NED4655EW1

Near Price Dr, Killeen, TX 76542
Al R.

Al R.

DISHWASHER MAYTAG MDB8959SFZ4 Arrived to inspect dishwasher rack issues.Confirmed the complaint and removed and replaced the left track.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.Job complete

Near Ruiz Dr, Killeen, TX 76543
Arthur B.

Arthur B.

WASHER WHIRLPOOL MAV6451AWW

Near Cardinal Ave, Killeen, TX 76541
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFC150M0EB3 Arrived onsite for tenant complaint of oven not heating on freestanding range. Tested unit and found bake relay in control not closing. Removed and replaced control. Reassembled and tested unit. Unit now heats as intended. No other issues found.

Near Thayer Dr, Killeen, TX 76549
Arthur B.

Arthur B.

REFRIGERATOR LG LSXS26336S00 Arrived onsite to install new PCB assembly to SxS refrigerator from my prior visit’s diagnosis. Removed and replaced control assembly. Reassembled. Unit works as designed. No other issues found. All water connections were dry at time of service.

Near Kim Dr, Killeen, TX 76543
Arthur B.

Arthur B.

WASHER GE GTW460ASJ5WW Arrived onsite for customer complaint of top load washer not spinning out clothes properly. Tested unit and found motor not ramping up to full speed. Unit will need new motor and return with control just in case. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WH49X25376 (washing machine 1/3)

Near Julie Ln, Killeen, TX 76549
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED7500GC0

Near Shawn Dr, Killeen, TX 76542
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived to complete front load washer. Installed new outer tub,washbasket,washplate,cam and actuator to top load washer from prior visit’s diagnosis. Installed all parts and reassembled. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."

Near Williamson Dr, Killeen, TX 76541