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Local Reviews
for Killeen, TX

Appliance Express Rated 4.9 out of 5 stars based on 101 customer reviews

Map of Killeen, TX

Great




Review of Appliance Express

Great. Service. Thank you.


Map of Killeen, TX

Very Professional, Great Service!




Review of Appliance Express

Arthur is very knowledgeable, cares about his customers, and goes above and beyond.


Map of Killeen, TX

Always great service!




Review of Appliance Express


Map of Killeen, TX

Good service




Review of Appliance Express

Process was precise and problem taken care of


Map of Killeen, TX

Smith




Review of Appliance Express


Map of Killeen, TX

Mr




Review of Appliance Express

It was a very friendly and informative experience


Map of Killeen, TX

Mr




Review of Appliance Express

It was a very friendly and informative experience.


Map of Killeen, TX

GREAT SERVICE!




Review of Appliance Express

Al was very courteous and professional at all times! Took time to explain to me what he was doing.


Map of Killeen, TX

Great service




Review of Appliance Express


Map of Killeen, TX

Great service




Review of Appliance Express

Al did a wonderful job. His knowledge and experience is very evident.


Vibration with refrigerator




Review of Appliance Express

Watched technician look for the vibration noise (not the refrigeration pump). He did what he could to locate the source and it seamed reduced before he left. Did a best effort. I believe there is a manufacturing issue causing the vibration noise. By pressing on the front front doors or ventilation grill below the doors the noise goes away. Remove the presser the noise comes back.


Very knowledgeable, pleasant, personable, and professional.




Review of Appliance Express

Al was timely, diagnosed and fixed the problem and explained what he was doing as he worked. I would have him back as a technician anytime.


Michelle




Review of Appliance Express

He did a great job.


Service experience




Review of Appliance Express


Great service




Review of Appliance Express


Al R.

Al R.

OVEN WHIRLPOOL WFE770H0FZ2 Arrived to inspect oven not working.Confirmed the complaint and removed and replaced the control.Reassembled and unit began operating as designed.Job complete

Near Screaming Eagle Cir, Killeen, TX 76549
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF520PADM7

Near Bowfield Dr, Killeen, TX 76542
Al R.

Al R.

WASHER WHIRLPOOL WTW8500DC0 Arrived to inspect washer not completing cycles.Ran diagnostics test mode and got F5E4 lid not opened between cycles.Unit seemed to be grinding during agitation and spin cycles.Unit will require a gear case to complete repair due to grinding.

Near Serpentine Dr, Killeen, TX 76542
Arthur B.

Arthur B.

UNKNOWN UNKNOWN FORD

Near W Stan Schlueter Loop, Killeen, TX 76549
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not heating. Checked incoming voltage and found on 120v coming into dryer. Advised to have house electrical looked over. Checked continuity on element. Element and cutoff checks ok. No other issues found.

Near TX-195, Killeen, TX 76542
Al R.

Al R.

DRYER ROPER RED4516FW0 "Arrived to inspect dryer not working.I checked voltage at the outlet and back of unit and got 64/30/120.Problem is with the outlet, not the dryer.I went to the high voltage box and turn the breaker off and back on and dryer came on and heated as designed.Job complete"

Near Cactus Dr, Killeen, TX 76549
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived to inspect dishwasher drain issues.Ran diagnostics test mode and unit tested as designed.Accessed the drain hose and noticed there was no drain loop, possibly causing the water to syphon back into unit.Corrected the issue and unit now works properly.All water lines were dry at the end of service.Job complete"

Near Corinne Dr, Killeen, TX 76549
Al R.

Al R.

WASHER MAYTAG MVWB765FW0 "Arrived to inspect washer issues.Unit drips when washer is off.Ran diagnostics test mode and determined the valve was defective.Removed and replaced it, reassembled and the unit now operates as designed.All water lines were dry at the time of service

Near Pecan Creek Rd, Killeen, TX 76549
Al R.

Al R.

WASHER WHIRLPOOL WTW7500GW0 "Arrived to inspect slow fill valve.Noticed the customer has valves that stay on even when turned off at the valve, water still flows out.I confirmed a slow fill and removed and replaced the valve.Reassembled and unit began operating properly and filling with a steady flow.All water lines were dry at the time of service.Job complete"

Near Sunset Ridge Dr, Killeen, TX 76549
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW0 "Arrived to inspect washer issues.Opened the lid and noticed the tub was stuck to the back of the unit.I freed the unit from the back wall, tested the unit and the unit began operating properly.All water lines were dry at the time of service

Near Alma Dr, Killeen, TX 76549
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived onsite for customer complaint of French door dual evaporator refrigerator not cooling after sealed system work performed. Used UV light and found small pin hole leak on steel to cooper welding. Removed and replaced dye drier. Vacuumed system down to -25. Charged unit with 5.5oz of R134a refrigerant. Observed pressures. Found high side @120psi,Low Side @10psi when in RC section. No other issues found. Advised to observe unit for another 24hrs prior to placed items back in."

Near Pecan Creek Rd, Killeen, TX 76549
Arthur B.

Arthur B.

RANGE JENN-AIR JGS8750ADW "Arrived onsite for customer complaint of gas range getting F3-1 error. Removed temperature sensor and found broken wire.Removed and replaced sensor. Reassembled and tested unit. Oven now comes on as designed. No other issues found. No gas leaks detected at time of service."

Near Riverside Dr, Killeen, TX 76542
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived onsite to install new compressor and both RC/FC evaporators. Removed all components and installed new replacements using braising methods. Charged unit town to -25 vacuum. Charged unit with 5.5oz of R134a refrigerant. Reassembled and observed frost pattern. Good frost pattern forming. No other issues found. Advised customer 24-48 hrs before temperatures settle. All water connections were dry at time of service.

Near Pecan Creek Rd, Killeen, TX 76549
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for customer complaint of dishwasher not getting drying dishes. Ran diagnostics and found 7-1 error. Cleared error codes and tested heater circuit. Water was bubbling off. Advised customer to run hot water prior to starting cycle. No other issues found. All water connections were dry at time of service.

Near Bayberry Dr, Killeen, TX 76542
Al R.

Al R.

DRYER MAYTAG MEDB835DC4 "Arrived to inspect dryer power errors.Ran diagnostics test mode and got F6E2 & F6E3 F6E2 Communication Error: UI Cannot Hear ACUF6E3 Communication Error: ACU Cannot Hear UII replaced the overlay, reassembled and unit tested as designed.Job complete."

Near Hondo Dr, Killeen, TX 76549