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for Killeen, TX
Ryan - Killeen, TX
Ismael - Killeen, TX
I placed an online appointment and I was told that the technician was going to be in between 2 and 5pm. He arrived around 145pm and knew exactly what was wrong with the dryer.
Leah - Killeen, TX
It suuuuuure looks like it is fixed!
Susan - Killeen, TX
First man came out, changed a board, worked for approximately 7 minutes. Stopped working. This man came out, was very polite and kind, quick as lightning, left within a very few minutes, and omg, it is still working!!! I am almost afraid to be excited about it!!!
Fix the icemaker on a new refrig
Guadalupe - Killeen, TX
Arthur is well versed and is a professional service person. I would highly recommend him for any job in the Whirlpool industry. Job well done.
Ellisor Wilburn - Killeen, TX
"Rojas - Killeen, TX
Harry - Killeen, TX
Technician was a true professional. Worked fast and knew what he was doing. He placed everything back where he found it and was careful and delicate with the the microwave and the other items. Great Asset to your organization.
Shaunda - Killeen, TX
Catherine - Killeen, TX
Arthur - Killeen, TX
Great Service!! Very concerned about the customer, he is awsome I would recommend him to friends an family
Mark - Killeen, TX
Awesome service! I was very satisfied with the service I received. Al was very professional. He explained in detail the problem and the solution.
On time, speedy repair
Thomas - Killeen, TX
Steve was early for our appointment an quick to diagnose the issue. Great service.
Nestor - Killeen, TX
The tech was very friendly and helpful. Mr. Adrian was quick to fix the problem.
Great service, fast and professional
Jonathon - Killeen, TX
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Arrived to inspect refrigerator section not cooling. Verified the complaint and removed the freezer back wall cover and noticed a massive ice buildup on the evaporator. I noticed frost on the freezer side as well letting me know there is a gap possibly in the freezer gasket allowing warm air into the freezer compartment.I used my steamer to defrost all of the ice buildup from the unit. I also applied silicone to the bottom portion of the freezer door gasket to remove the sag that was allowing the warm air to enter the freezer door.I noticed the compressor never ran so I removed and replaced the start device and the compressor started working.JOB COMPLETE
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived to inspect refrigerator still leaking on the floor. Removed the baskets and steamed evaporator and also unclogged the drain pan. I poured a glass of water down the drain pan after unclogging it and heard the water exit the drain.JOB COMPLETE
DRYER MAYTAG MEDC215EW1 "Arrived to inspect dryer not drying. Confirmed the complaint and removed and replaced the fuse, element and cutoff. Neigh had continuity . I Reassembled and unit tested as designed. No lint observed at the time of service.JOB COMPLETE"
WASHER WHIRLPOOL WTW8040DW4 "Arrived onsite for customer complaint of top load washer not filling or draining. Ran diagnostics and found error code F9E1 (Long Drain). Removed and replaced drain pump assembly. Reassembled and calibrated unit. Unit now fills,drain as intended. All water connections were dry at time of service."
REFRIGERATOR KITCHENAID WRV986FDEM00 Arrived onsite to install new LED and power supply board to 5 door refrigerator from my prior visit’s diagnosis. Removed back panel and removed both boards. Installed new replacements. Reassembled and tested. Unit works as intended. All LED light work as well. All water connections were dry at time of service.
WASHER WHIRLPOOL WTW4616FW2 Arrived to inspect washer tripping the main breaker. The electrician was on site and verified the washer was connected on an arch fault outlet. I plugged the washer in on another outlet and tested the washer. The washer tested as designed.JOB COMPLETE
REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived onsite to removed and replace RF door from prior tech’s diagnosis. Removed an replaced door. Reassembled. Tested. Unit now dispenses water and ice. No other issues found. All water connections were dry at time of service.
REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived onsite for customer complaint of doors not level and water leaking from dispenser. Found customer using crushed ice and not flushing out with cubed ice. This causing water to leak. Was also able to adjust all doors to customer satisfaction. No other issues found. All water connections were dry at time of service.
WASHER WHIRLPOOL WTW4616FW2 Arrived onsite for builder complaint of cold water water valve broken. Confirmed issue. Removed and replaced water inlet valve assembly and reassessed. Turned water on. Found no leaks found on new valve. All water connections were dry at time of service.
RANGE WHIRLPOOL WFG320M0BS3 Arrived to inspect loose door. Removed the door and noticed the door and glass weren’t installed properly. I reassembled and checked the door. Door is now aligned properly.CUSTOMER SATISFIED JOB COMPLETE
MICROWAVE WHIRLPOOL WMHA9019HV1 Arrived onsite for customer complaint of OTR microwave display not coming on. Found display on door faulty. Removed and replaced door. Unit now comes on as intended. No other issues found. All water connections were dry at time of service.
REFRIGERATOR FRIGIDAIRE LFTR2032TF Arrived to inspect refrigerator section of unit not cooling. Disassembled and noticed the evaporator motor was not working. Removed and replaced the evaporator motor. Reassembled and unit now cools the refrigerator section.JOB COMPLETE
DRYER AMANA NED4655EW1 Arrived to inspect dryer not heating. Confirmed the complaint and tested all items for continuity. The element and thermostat fix were replaced on the dryer. Reassembled and tested the unit tested as designed. Customer was elated.JOB COMPLETE
DRYER WHIRLPOOL WED5000DW2 "Arrived to inspect damaged gasket. Confirmed, removed and replaced the gasket. JOB COMPLETE"
DRYER WHIRLPOOL MEDB835DC4 Arrived onsite for customer complaint of dryer making loud grinding noises when tumbling. Removed front panel and blower housing and found blower wheel cracked. Removed and replaced blower wheel and reassembled. Tested unit. Unit now tumbles quietly as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.