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Local Reviews
for Kempner, TX
Powered by Fluid LOCALGreat service.
Jimmy - Kempner, TX
Great service.
Stove Repair
Stove buyer - Kempner, TX
Quick repair. Arthur knew that the problem was and was able to fix it same da. 🙂
VaLinda
Danny - Kempner, TX
The best service!
Dana
Dana - Kempner, TX
The technician was very professional and well trained. He diagnosed and repaired the refrigerator in no time. It seems to be making ice and no water is running out the front anymore.
Burton
James - Kempner, TX
Great service.. would use your company again and refer others.
Whirlpool Frig
James - Kempner, TX
Steve was very professional and did a good job of installing parts within our refrigerator.
Fast and knowledgeable service
Kemper - Kempner, TX
Technician arrived at scheduled time. He had an idea of what the problem was before he checked inside. He had brought the correct replacement part with him and installed it quickly. The process of getting my refigerator fixed was easy and painless - thanks.
Al R.
WASHER MAYTAG MHWE500VW00 Arrived to inspect (F35 ERROR CODE - WATER DOES ENTER THEN THE ERROR CODE AND WILL NOT ADVANCE FRO THERE) ran unit through diagnostic mode and F35 displayed. Unit switch that was ordered was not the correct part for the issue. Office to order switch and ccu. Also instructed the customer not to use PODS in the machine. SUDS error also displayed and would not let the customer to advance. Pressure switch is needed but needs to be inspected before assigning call to customer.See SD QUICK PIC INFORMATION ; ordrng 1 W10175764 (CCU ) and 1 WPW10249845 (SWITCH )
Al R.
WASHER MAYTAG MHWE500VW00 Arrived to inspect (F35 ERROR CODE - WATER DOES ENTER THEN THE ERROR CODE AND WILL NOT ADVANCE FRO THERE) ran unit through diagnostic mode and F35 displayed. Unit switch that was ordered was not the correct part for the issue. Office to order switch and ccu. Also instructed the customer not to use PODS in the machine. SUDS error also displayed and would not let the customer to advance. Pressure switch is needed but needs to be inspected before assigning call to customer.See SD QUICK PIC INFORMATION ; ordrng 1 W10175764 (CCU ) and 1 WPW10249845 (SWITCH )
Arthur B.
REFRIGERATOR WHIRLPOOL ED5FHEXVS04 Arrived onsite for customer complaint of SxS refrigerator not cooling properly and not making ice. Checked temperatures and found RC @ 39F and RF @ 0F. Advices customer to move items new diffuser to allow proper air flow. Removed and replaced icemaker. Icemaker called for water. No other issues found. All water connections were dry at time of service.
Arthur B.
WASHER WHIRLPOOL MHWE200XW00 "Arrived onsite for customer complaint of front load washer not starting. Removed bottom panel. Tested unit. Found MCU not responding with CCU. P&L are as follows; WPW10384843 (MCU) . Customer declines repair due to cost. Collected SVC call . All water connections were dry at time of service."
Arthur B.
DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of dryer not heating. Checked incoming voltage and found only L2 to Neutral is 120v. L1 to Neutral is 0v. Flipped breaker and checked wiring to receptacle. Found L1 wiring loose to receptacle. Tighten wiring and reassembled. Flipped breaker back on. Unit now getting proper 240v. Tested unit. Unit now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Arthur B.
MICROWAVE HOTPOINT RVM1535DM2BB "Arrived onsite to install new fuse and control to OTR microwave. Removed grille and removed and replaced fuse. Unit powered up. Tested unit. Found unit made loud noise and blew fuse. Found transformer is faulty causing the short. Unit will need new transformer, magnetron to complete repair. Advised customer that OF is to R/S once authorization is given. ; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 WB07X11078 (microwave grille - b) and 1 WB27X10826 (trans h.v) and 1 WB27X10827 (asm - mgt)"
Arthur B.
RANGE WHIRLPOOL WFC310S0EW0 Arrived onsite for customer complaint of LF element sparking when turning on. Removed back panel and found LF infinite switch burnt and shorted. Removed LF infinite switch and installed new replacement. Reassembled and tested all element. All now work as intended. No other issues found.
Arthur B.
MICROWAVE WHIRLPOOL WMH2175XVB1 "Arrived onsite for customer complaint of OTR microwave it heating. Used microwave safe test lint to check magnetron. Found magnetron faulty. Uninstalled unit and removed faulty magnetron. Installed new replacement,reassembled and installed back above range. Tested unit with 1 cup of water for 2 mins. Water was boiling. No other issues found."
Arthur B.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Arrived onsite for customer complaint of french door refrigerator mullion coming off track recurring issue. When arrived, found only upper portion of the mullion come off tab on LH door. Call Techline to document SR#7723317316 and advised if mullion checks ok to order door due to the tab on door may be smaller allowing mullion to come off. Ordering LH door and mullion. Advised customer 6-8 weeks for door to arrive. OF to R/S. All water connections were dry at time of service.; ordrng 1 W11104469 (dor-fip LH)"
Steve C.
MICROWAVE HOTPOINT RVM1535DM2BB Arrived on site for the unit will not turn on. Customer advise the unit turn off after a storm. Tested the unit and found 123 volts to the unit. Unit will need a new control and fuse. ; ordrng 1 WB27X10388 (fuse) and 1 WB27X10828 (asm p.c.b)
Steve C.
MICROWAVE WHIRLPOOL MH1160XSY0 "Arrived on site for the unit is not heating. Tested the unit with a cup of water and the magnetron makes a rattling sound and there is a electrical burnt smell. Found the diode is burnt and needs replacement. Unit will also need a new capacitor and magnetron. Will need to get autho and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 W10138796 (diode, hv)"
Arthur B.
WASHER GE GUD24ESSJ0WW "Arrived onsite to install new suspension to washer/dryer combo from prior tech’s diagnosis. Removed front and rear suspension and installed new replacements. Reassembled and tested unit. Unit fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Steve C.
WASHER GE WJSR2070B4WW Arrived on site to replace the agitator and agitator coupling. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Steve C.
WASHER GE GUD24ESSJ0WW Arrived on site for the unit makes a banging noise when spinning. Removed the front panel and tested the unit. Found the unit suspension is weak. Will need to order the two front suspension and the two rear suspension rods. ; ordrng 2 WH16X22790 (rod assembly)s and 2 WH16X22791 (rod assembly)s
Steve C.
DISHWASHER MAYTAG MDB7749AWW2 Arrived on site to replace the panel due to panel not working. Replaced the panel and tested the unit. Unit works properly and all water connections were dry at the time of service.
Steve C.
WASHER GE WJSR2070B4WW Arrived on site for the unit is not agitating. Tested the unit and found the agitator is loose and unit is spinning properly. Found the coupling is extremely loose. Unit will need a new coupling and agitator. Office will need to reschedule customer due to no internet signal. ; ordrng 1 WH43X10033 (agitator asm) and 1 WH49X10042 (agitat kit)
Arthur B.
REFRIGERATOR WHIRLPOOL WRX988SIBW00 Arrived onsite for customer complaint of icemaker not making ice and leaking in dispenser area. Attempted to run test thru diagnostics. Removed and replace UI. Ran diagnostics and found error code E2 (Lost Home Position) in test 056. Also ran test 36 (Icebox Fan). Found fan not moving as well. Removed and replace icemaker and icebox fan. Reassembled. Tested unit. Unit called for water immediately. No other issues found. All water connections were dry at time of service.
Steve C.
REFRIGERATOR GE TFX28PBDABB "Arrived on site for the unit is still not making ice. Found the water tube to the ice maker came off. Secured the water tube but also found the water line to the valve has a small leak and will require customer to replace. Advise she can purchase at local hardware store. Turned the water to the unit and called MS. Too, pictures of the damage. MS will contact the customer. ; saved tckt"
Steve C.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for the unit light is very dim. Tested the unit and found the freezer led light is out and causing the rest of the lights to dim. Replaced the freezer led light and tested the unit. Unit works properly and all water connections were dry at the time of service.
Steve C.
DISHWASHER MAYTAG MDB7749AWW2 "Arrived on site for the unit will not start. Tested the unit and found all the lights turn on except start, cancel, and rinse. The panel ribbon is defective. Unit will need a new panel. Will use the control on next visit if needed.; ordrng 1 W10811150 (panel-cntl BQS )"
Steve C.
DRYER WHIRLPOOL GEQ9800PW1 "Arrived on site to replace the power cord, terminal block, and block with wires. Replaced all parts and tested the unit. Unit works properly and advise customer to clean air vents every six months."
Steve C.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Arrived on site for unit is still not making ice. Unit is also not dispensing water. Unit is not freezing food or liquids in the ff section. The reservoir is frozen over again. We have exhausted all further repairs. Spoke to Lowe’s corporate supervisor and unit is unrepairable and customer is doing a buy out. All water connections were dry at the time of service.
Arthur B.
JK5500DF3BB (Wall Oven) - Arrived onsite for wall oven making loud noises when self clean cycle is used. Tested unit. Found all work as intended. Fan also work as intended. Could not replicate issues. Advised customer if happens again to make a video. No other issues found.
Arthur B.
RB787CH2CC (Freestanding) - Arrived onsite for customer complaint of freestanding oven not heating properly. When arrived, unit was preheated but found relay in control would not cycle to maintain heat. Unit will need new control,overlay and sensor to complete repair. R/S for 10/3. No other issues found.
Arthur B.
WFW92HEFW0 (Front Load Washer) - Arrived onsite for customer complaint of front load washer not starting and getting error code F1E1. Ran diagnostics and confirmed error code F1E1 (ACU Error),F5E2 (Door Lock Error). Tested unit and unit will fill and get error code. P&L are as follows; W11201293 (ACU) $303.91,FL150$169.99 plus taxes. Removed and replaced control. Reassembled. Tested unit. Unit now fills,agitates,drain and spins as intended. All water connections were dry at time of service.
Arthur B.
KGCU482VSS02 (Gas Cooktop) - Arrived onsite for customer complaint of gas cooktop continuously igniting when lit. Removed grill section and found burner assembly not fully secured to fixture. Secured the assembly and adjusted the igniter so that it’s closer to the burner assembly. Tested unit. Unit now ignites as intended. No other issues found. No gas leaks detected at time of service.
Arthur B.
GLD5600R00BB (Dishwasher) - Arrived onsite for customer complaint of dishwasher no filling and shutting off after 2 mins. Inspected unit and found flood switch switch stuck. Was able to free switch and tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.
Arthur B.
GSS20IEMBWW (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator making noises. Slid unit out and found noises is coming from evaporator fan in freezer area. Advised that compressor is good and unit is cooling properly. AHS will not replace part due to noise. Unit is working as intended. All water connections were dry at time of service.
Arthur B.
MEDB855DC4 (Dryer) - Arrived onsite for complaint of dryer not heating. Checked incoming voltage and got 240V. Removed drum and check cutoff and element. Found cutoff with no continuity but element checked ok. Removed and replaced cutoff. Reassembled and tested. Dryer now heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Arthur B.
TFX28PBDABB (SxS Refrigerator) - Arrived onsite to install new water tubing to SxS refrigerator from prior rediagnosis. Removed dry rotted water line and installed new 5/16th tubing. Connected water supply and turned on. Tested water dispenser and found water now dispenses with no water leaks. No other issues found. All water connections were dry at time of service.
Arthur B.
MFF2558VEW7 (French Door Refrigerator) - Arrived onsite for customer complaint of icemaker leaking. Found icemaker leaking from front of mold. Removed icemaker and installed new replacement. Reassembled. Icemaker called for water and found no leaks coming from mold. No other issues found. All water connections were dry at time of service.
Arthur B.
JB860EJ1ES (Freestanding Range) - Arrived onsite to remove and replace daughter board to freestanding range from prior visit’s diagnosis. Removed back panel and remove control. Installed new bottom control board. Reassembled. Powered up unit. Upper light now works as intended. No other issues found.
Arthur B.
WDF530PLYB0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not draining. Removed drain pump and found pieces of metal lodged in drain pump fins. Removed obstructions and reinstalled drain. Tested multiple time by filling and draining unit. Unit now drains as intended. No other issues found. All water connections were dry at time of service.
Arthur B.
WRF535SMBM00 (French Door Refrigerator) - Arrived onsite for customer complaint of icemaker leaking and clumping in ice cube tray. Found ice maker mold cracked. P&L are as follows;W10884390 (Icemaker) $83.67,RF360 $174.99 plus taxes. Removed and replaced icemaker. Icemaker called for water and found mold no longer leaking. All water connections were dry at time of service.
Arthur B.
MMV4205DS1 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave not heating properly. Tested unit with 1 cup of water @ 2 mins multiple times. Found water was boiling every time. Also tested 3.5oz or popcorn. Popcorn was popped after allotted time. Advised customer that unit works as intended. No other issues found at this time.