Local Reviews
for Kempner, TX


Arthur B.

Arthur B.

WRF989SDAM03 (French Door Dual Evaporator Refrigerator) - Arrived onsite to install UI Kit to french door dual evaporator refrigerator. Removed UI and control and installed new replacement. Reassembled. Tested unit. RC section began cooling on its own. No other issues found. All water connections were dry at time of service.

Near Co Rd 3351, Kempner, TX 76539
Arthur B.

Arthur B.

NED4655EW1 (Dryer) - Arrived onsite for customer complaint of dryer not stopping when door is opened. Found. Door switch stuck in closed position. Removed door switch and installed new replacement. Reassembled. Tested unit. Unit now stops when door is opened. Dryer vent and lint trap was clean of lint at time of service.

Near Quail Point Dr, Kempner, TX 76539
Arthur B.

Arthur B.

WGD72HEDW0 (Gas Dryer) - Arrived onsite for customer complaint of dryer sensor not working. Ran diagnostics and found error code F3E6 (Moisture Sensor Open). Removed front and found connector not connected to sensor. Connected sensor and reassembled. Tested unit. Sensor now works as intended. Charged labor DR580 $159.99 plus taxes. No gas leaks detected at time of service.

Near Private Rd 3442 S, Kempner, TX 76539
Arthur B.

Arthur B.

WFW72HEDW0 (Front Load Washer - Arrived onsite for customer complaint of front load washer not unlocking and keep draining. Removed top and found control faulty. P&L ate as follows; W11031829 (Control) $203.53, FL280 $169.99. Subtotal:$373.52 plus taxes. Removed defective control and installed new replacement. Tested unit. Unit fills,agitates,drain and spins as intended. All water connections were dry at time of service.

Near Private Rd 3442 S, Kempner, TX 76539
Arthur B.

Arthur B.

MVWC415EW2 (Front Load Washer) - Arrived onsite to install parts to top load washer from prior visit’s diagnosis. Removed wash plate,barrel and tub ring. Installed new replacements. Reassembled. Calibrated u it. Unit calibrated successfully. No noises or rubbing found. All water connections were dry at time of service.

Near Sikes Dr, Kempner, TX 76539

Schedule Service Online



If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Appliance Express for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.



About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $99.99 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Customer Financing Available

For any repair that is over $99, a financing option is available through Paypal Credit.
Learn More about our Financing
Appliance Express
Appliance Express Appliance Express 122 reviews Appliance Express on Yelp
Robert R.'s Review Robert R.
5 Stars

We had Clif L come fix our washer. He was great! On time, called ahead, and was very friendly and efficient. It was clear he was experienced and knew what...

Read Full Review

HOW WE SCHEDULE

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Appliance Express, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Warranty on Service Call*, Labor, and Parts on any completed repair.

When you deal with Appliance Express, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.

*Only applies to service call if there is a completed repair. Service is only guaranteed for 30 days in any other circumstance.


Appliance Express
Reviewed from Google

4.9 out of 5 stars

Johnny Tan
Johnny Tan

4 out of 5 stars

posted 1 month ago

We've had Appliance Express come out for various jobs (so far, under warranty). The technicians are always great and super helpful. They'll answer questions about anything and everything, even if it's not what you called them out for.

They had to reschedule a couple appointments. They were always proactive about it though so you weren't left wondering. Still, a lot of clients make sure they are at home during the several-hour appointment window and I think Appliance Express could make it a priority to always make their window so clients don't have to find another block of time.

That said, they are a fantastic company! And definitely several notches above most other home contractors.