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Local Reviews
for Kempner, TX


Dona W.

Dona W.

Arrived on site for left door not closing correctly found middle seal hinge off of upper track, removed and reseated, verified operations unit checks good. All water connections dry.

Near County Rd 271, Kempner, TX 76539
Dona W.

Dona W.

Arrived on site for no heat, found timer not sending voltage. Replaced timer, verified temperatures, unit checked good. Dryer ducting clear.

Near Quail Point Dr, Kempner, TX 76539
Dona W.

Dona W.

Arrived on site for not completing cycle, found drain pump Impellers not pushing water, units bearings are out, basket is wobbling, grinding on spin heavily. All water connections dry. Instructed customer not to use. Will need front tub, rear tub, seal, basket and pump. Will need authorization and will need two techs two hours. Left skype for office.

Near US-190, Kempner, TX 76539
Mike G.

Mike G.

WEE510S0FS1, Arrived on site for unit will not power on checked unit and found that outlet at the wall is not getting 240v found that the from L1 to N is getting 120v from L2 to N getting less than 20v customer will need to have a Electrician to repair

Near Lois Ln, Kempner, TX 76539
Mike G.

Mike G.

KDTE104ESS0, Arrived on site for unit not draining, checked unit and found when trying to drain unit drain pump will not turn on cleaned out all water from unit and replaced drain pump and checked unit and drain pump is now turning on filled unit with water and checked unit for water leaks and drained unit and unit has no water leaks and drain pump is now draining unit checked fine at this time....

Near Co Rd 3371, Kempner, TX 76539
Dona W.

Dona W.

Arrived on site for control not functioning. Found main control with no led supply. Tested incoming voltage checked good at the wall. No shifter fault. Replaced faulty control. Verified operations unit checked good. All water connections dry.

Near US-190, Kempner, TX 76539
Mike G.

Mike G.

WED8540FW0, Arrived on site to install new cover and checked unit and ui tested good and unit is heating and checked and cleaned out all lent found from unit unit checked fine at this time ....

Near Quail Meadows Dr, Kempner, TX 76539
Arthur B.

Arthur B.

MFW9800TQ0 (Top Load Washer) - Arrived onsite for customer complaint of front load washer making loud howling noises when spinning. Spun inner basket and found rear tub bearing is warn. P&L are as follows; W10772618 (Tub Outer Rear) $284.47, W10772607 (Tub Outer Front) $274.00, WP8181673 (Tub Gasket) $43.54, WPW10269756 (Inner Basket) $440.06,FL530 $475.00. Subtotal $1517.07 plus taxes. Customer declining repair due to cost. Collected SVC call fee of $108.24 today. All water connections were dry at time of service.

Near Cr 3350, Kempner, TX 76539
Arthur B.

Arthur B.

WRF990SLAM00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer compliant of RC doors rubbing and making noises when opening and closing on french door refrigerator. Found doors not level. Removed toe plate and adjusted legs. Found doors are now level. Doors open and closes with no issues. All water connections were dry at time of service.

Near County Rd 4932, Kempner, TX 76539
Arthur B.

Arthur B.

WFC150M0EB0 (Freestanding Range) - Arrived onsite for customer complaint of door handle loose on freestanding range. Found trim on oven door cracked causing handle to be loose. Ordering trim to complete repair. R/S for Tuesday 12/5 per SW. No other issues found.

Near Co Rd 4953, Kempner, TX 76539
Arthur B.

Arthur B.

WRT108FZDB01 (Top Mount Refrigerator) - Arrived onsite for customer complaint of top mount refrigerator not cooling. When arrived, found unit is cooling as intended. Advised to customer to add surge protector to plug for added protection due to sudden power surge spikes. No other issues found. No water connected to unit at time of service.

Near Co Rd 4953, Kempner, TX 76539
Arthur B.

Arthur B.

WTW8500DC2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not spinning. Ran diagnositcs and found error codes; F0E3 (Off Balance Load), F7E8 (Rotor Over Temp),F7E9 (Locked Rotor). Tilted unit up and found rotor rubbing in carpet. Advised to raise unit with blocks or wood since unit is on a floating floor. This is causing unit not to spin properly. Cleared error codes and ran calibrated unit. Unit completed successfully. Customer will have unit raised. All water connections were dry at time of service.

Near Mulberry Dr Kempner, Kempner, TX 76539
Arthur B.

Arthur B.

WRF989SDAM03 (French Door Dual Evaporator Refrigerator) - Arrived onsite to install UI Kit to french door dual evaporator refrigerator. Removed UI and control and installed new replacement. Reassembled. Tested unit. RC section began cooling on its own. No other issues found. All water connections were dry at time of service.

Near Co Rd 3351, Kempner, TX 76539
Arthur B.

Arthur B.

NED4655EW1 (Dryer) - Arrived onsite for customer complaint of dryer not stopping when door is opened. Found. Door switch stuck in closed position. Removed door switch and installed new replacement. Reassembled. Tested unit. Unit now stops when door is opened. Dryer vent and lint trap was clean of lint at time of service.

Near Quail Point Dr, Kempner, TX 76539
Arthur B.

Arthur B.

WGD72HEDW0 (Gas Dryer) - Arrived onsite for customer complaint of dryer sensor not working. Ran diagnostics and found error code F3E6 (Moisture Sensor Open). Removed front and found connector not connected to sensor. Connected sensor and reassembled. Tested unit. Sensor now works as intended. Charged labor DR580 $159.99 plus taxes. No gas leaks detected at time of service.

Near Private Rd 3442 S, Kempner, TX 76539
Arthur B.

Arthur B.

WFW72HEDW0 (Front Load Washer - Arrived onsite for customer complaint of front load washer not unlocking and keep draining. Removed top and found control faulty. P&L ate as follows; W11031829 (Control) $203.53, FL280 $169.99. Subtotal:$373.52 plus taxes. Removed defective control and installed new replacement. Tested unit. Unit fills,agitates,drain and spins as intended. All water connections were dry at time of service.

Near Private Rd 3442 S, Kempner, TX 76539
Arthur B.

Arthur B.

MVWC415EW2 (Front Load Washer) - Arrived onsite to install parts to top load washer from prior visit’s diagnosis. Removed wash plate,barrel and tub ring. Installed new replacements. Reassembled. Calibrated u it. Unit calibrated successfully. No noises or rubbing found. All water connections were dry at time of service.

Near Sikes Dr, Kempner, TX 76539
Arthur B.

Arthur B.

MVWX655DW1 (Top Load Washer) - Arrived kndite for customer complaint of top load washer continously drains and wont complete cycle. Removed control panel. Found resistor on board burnt. Removed defective control and installed new replacement. Calibrated unit. Unit calibrated successfully. All water connections were dry at time of service.

Near Willow Loop, Kempner, TX 76539
Arthur B.

Arthur B.

WRX735SDBM00 (French Door Refrigerator) - Arrived onsite for customer complaint of icemaker not making ice. Removed ice bin and found icemaker stripper stopped mid harvest fill area frozen. Removed icemaker assembly. Installed new icemaker with harness. Reassembled. Unit called for water immediately. No other issues found at this time.

Near Co Rd 305, Kempner, TX 76539
Arthur B.

Arthur B.

WRF989SDAM03 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of french door dual evaporator refrigerator not cooling in RC section. Entered diagnostics and went to step 4. Found good air flow in both section. Found unit will not switch over automatically. P&L are as follows; WPW10589837 (Control) $269.86 RF320 $169.99. Subtotal $469.85 plus taxes. R/S customer for 11/2. This is customer next available. All water connections were dry at time of service.

Near County Rd 3350, Kempner, TX 76539
Arthur B.

Arthur B.

MVWC415EW2 (Top Load Washer) - Arrived onsite for customer complaint of loud rubbing noise when using DEEP WATER wash. Removed washplate. Found grooves warns and also tub ring rubbing on top. This is causing noise. Ordering wash plate,tub ring and barrel to complete repair. R/S customer for Tuesday 10/31. All water connection were dry at time of service.

Near Sikes Dr, Kempner, TX 76539
Arthur B.

Arthur B.

MFX2876DRM00 (French Door Refrigerator) - Arrived onsite for customer complaint of no cool issue on french door refrigerator. When arrived, found RF section @ 22F,RC section @ 41F. Found small frost patterns on both evaporators. Found compressor hot to touch. Unit will need new compressor to address issue. Skyped SW and receoved R/V date of 10/24. All water connections were dry at time of service.

Near Co Rd 3300, Kempner, TX 76539
Arthur B.

Arthur B.

RTW4516FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer lock clicking on and off. Tested unit. Confirmed the door latch clicking. Removed control and lid latch. Installd new replacement. Tested unit. Found same issue. Odering lod strike to address issues. R/S customer for 10/16. All water connections were dry at time of service.

Near Co Rd 3220, Kempner, TX 76539
Arthur B.

Arthur B.

WRX988SIBM03 (French Door Refrigerator) - Arrived onsite for customer complaint of no cool issue in RC section. Removed shelves and found RC evaporator all iced up. Used steamer to remove ice build up. Repositioned and secured themistor to proper location. Reassembled. Turned on unit. Good frost pattern and air flow as intended. Set temperatures to recommended settings. No other issues found. All water connections were dry at time of service.

Near Co Rd 3300, Kempner, TX 76539
Arthur B.

Arthur B.

WRF736SDAM13 (French Door Refrigerator) - Arrived onsite to replace icemaker on french door refrigerator from prior visit's rediagnosis. Removed icebox assembly. Removed icemaker,fan and tube heater. Installed new replacements. Reassembled. Ran test 45 to fill icemaker mold. Powered unit on. Unit's icebox fan working as intended. No other issues found at this time. All water connections were dry at time of service.

Near County Road 3340, Kempner, TX 76539
Arthur B.

Arthur B.

LDR3822PQ2 (Dryer) - Arrived onsite to install control to dryer from prior tech's diagnosis. Removed back panel and installed missing control. No CORE will be returned due to one in unit missing. Reassembled. Tested unit on automatic cycle. Unit shuts off as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Willow Loop, Kempner, TX 76539
Arthur B.

Arthur B.

WRF993FIFM00 (French Door Refrigerator) - Arrived onsite for customer compliant of no ice production in either FC and RC sections. Took temperatures and found RC @ 41F, FC @ 11F. Also found RC evaporator cover beggining to frost over. Ran tests 56,57,59,40 and all passed. Contatced WPL Techline Robert SR#7720189936 to advised of findings and advised possible sealed system issue. Customer declines anymore parts installed. Advised customer to contact WPL in regards to product exchange process. All water connections were dry at time of service.

Near Mulberry Dr Kempner, Kempner, TX 76539
Arthur B.

Arthur B.

KRFF507ESS01 (French Door Refrigerator) - Arrived onsite for customer complaint of intermitten ice production,frosted fresh food evaporator and slow water dispensing. Removed filter. Found water flows well. Found RC evaporator all frosted up due to misplacement of thermistor. Defrosted ice from evaporator and repositioned thermistor. Reassembled. Food air flow coming from fresh food evaporator. Advised customer to replace filter. No other issues found. All water connections were dry at time of service.

Near Co Rd 3351, Kempner, TX 76539
Arthur B.

Arthur B.

WRF736SDAM13 (French Door Refrigerator) - Arrived onsite for customer complaint of icemaker not producing ice on french door refrigerator. Ran test 036 and found icebox fan not fully ramp up to speed. Removed control and UI and updated replacement. Reassembled. Icebox fan now up to full speed on test 36. Filled icemaker mold. No other issues found at this time. All water connections were dry at time of service.

Near Cr 3340, Kempner, TX 76539
Arthur B.

Arthur B.

WMH31017FS0 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave bulb not turning off. Tested unit. Found relay on control board not clicking. Found control board faulty. Removed control and installed new replacement. Reassembled and tested unit. Unit's light bulb turns off and on as intended. No other issues found.

Near Sikes Dr, Kempner, TX 76539
Arthur B.

Arthur B.

WRF993FIFM00,Arrived onsite to install parts to french door refrigerator from prior techs diagnosis. Removed shelving and water valve cover. Removed dual water valve. Installed new replacement. Reassembled. Tested water valve. Water valve dispenses water as intended. No other issues found. All water connections were dry at time of setvice.

Near Mulberry Dr Kempner, Kempner, TX 76539