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Local Reviews
for Kempner, TX

Rated 5.0 out of 5 stars based on 1 customer reviews

Map of Kempner, TX

Fast and knowledgeable service




Technician arrived at scheduled time. He had an idea of what the problem was before he checked inside. He had brought the correct replacement part with him and installed it quickly. The process of getting my refigerator fixed was easy and painless - thanks.


Arthur B.

Arthur B.

GLD5600R00BB (Dishwasher) - Arrived onsite for customer complaint of dishwasher no filling and shutting off after 2 mins. Inspected unit and found flood switch switch stuck. Was able to free switch and tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.

Near Depot Ave, Kempner, TX 76539
Arthur B.

Arthur B.

GSS20IEMBWW (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator making noises. Slid unit out and found noises is coming from evaporator fan in freezer area. Advised that compressor is good and unit is cooling properly. AHS will not replace part due to noise. Unit is working as intended. All water connections were dry at time of service.

Near US-190, Kempner, TX 76539
Arthur B.

Arthur B.

MEDB855DC4 (Dryer) - Arrived onsite for complaint of dryer not heating. Checked incoming voltage and got 240V. Removed drum and check cutoff and element. Found cutoff with no continuity but element checked ok. Removed and replaced cutoff. Reassembled and tested. Dryer now heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Homestead Dr, Kempner, TX 76539
Arthur B.

Arthur B.

TFX28PBDABB (SxS Refrigerator) - Arrived onsite to install new water tubing to SxS refrigerator from prior rediagnosis. Removed dry rotted water line and installed new 5/16th tubing. Connected water supply and turned on. Tested water dispenser and found water now dispenses with no water leaks. No other issues found. All water connections were dry at time of service.

Near Willow Loop, Kempner, TX 76539
Arthur B.

Arthur B.

MFF2558VEW7 (French Door Refrigerator) - Arrived onsite for customer complaint of icemaker leaking. Found icemaker leaking from front of mold. Removed icemaker and installed new replacement. Reassembled. Icemaker called for water and found no leaks coming from mold. No other issues found. All water connections were dry at time of service.

Near Co Rd 4700, Kempner, TX 76539
Arthur B.

Arthur B.

JB860EJ1ES (Freestanding Range) - Arrived onsite to remove and replace daughter board to freestanding range from prior visit’s diagnosis. Removed back panel and remove control. Installed new bottom control board. Reassembled. Powered up unit. Upper light now works as intended. No other issues found.

Near County Rd 4709, Kempner, TX 76539
Arthur B.

Arthur B.

WDF530PLYB0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not draining. Removed drain pump and found pieces of metal lodged in drain pump fins. Removed obstructions and reinstalled drain. Tested multiple time by filling and draining unit. Unit now drains as intended. No other issues found. All water connections were dry at time of service.

Near Co Rd 3371, Kempner, TX 76539
Arthur B.

Arthur B.

WRF535SMBM00 (French Door Refrigerator) - Arrived onsite for customer complaint of icemaker leaking and clumping in ice cube tray. Found ice maker mold cracked. P&L are as follows;W10884390 (Icemaker) $83.67,RF360 $174.99 plus taxes. Removed and replaced icemaker. Icemaker called for water and found mold no longer leaking. All water connections were dry at time of service.

Near Snow Rd, Kempner, TX 76539
Arthur B.

Arthur B.

MMV4205DS1 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave not heating properly. Tested unit with 1 cup of water @ 2 mins multiple times. Found water was boiling every time. Also tested 3.5oz or popcorn. Popcorn was popped after allotted time. Advised customer that unit works as intended. No other issues found at this time.

Near US-190, Kempner, TX 76539
Arthur B.

Arthur B.

WTW8500DC0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer leaking water in dispenser. Found water valve solenoid not closing all the way causing water to leak into dispenser area. Removed water housing assembly and installed new replacement. Reassembled and turned water on. Found no water leaking into new housing assembly. All work as intended. All water connections were dry at time of service.

Near CR - 4936, Kempner, TX 76539
Arthur B.

Arthur B.

WRX988SIBM03 (4 Door Refrigerator) - Arrived onsite for customer complaint of French door refrigerator not cooling in both sections. When arrived, found RC evaporator all frosted over and FC section @ 20F. Removed RC evaporator cover and defrosted evaporator using heat gun and steamer. Found thermistor harness wire broken. Removed and replaced RC evaporator fan motor harness. Also removed and replaced FC evaporator fan motor as well. Reassembled. Set temps to 37F in RC and 0F in FC section. Good frost pattern and air flow. No other issues found. All water connections were dry at time of service.

Near Co Rd 3300, Kempner, TX 76539
Arthur B.

Arthur B.

UMC5200BAS (Wall Microwave) - Arrived onsite to install new mag,cap,diode to wall mount microwave. Removed all parts and installed new replacement. Reassembled. Tested with 1 cup for 2 mins. Unit heated as intended. No other issues found. Reinstalled back to wall cavity.

Near Wells Dr, Kempner, TX 76539
Arthur B.

Arthur B.

MEDB835DW4 (Dryer) - Arrived onsite for customer complaint dryer not heating and getting error code F4E4 (L2 Low Voltage). Checked incoming voltage and found only 120V coming into unit. Checked outside breaker and found one pole tripped. Reset breaker and retested voltage. Found 240V coming into unit. Tested unit. Unit now heats as intended. Collected SVC call fee of $108.24 due to 90 day customer instruct period. Dryer vent and lint trap was clean of lint at time of service.

Near Etta Kay Ln, Kempner, TX 76539
Arthur B.

Arthur B.

GX5SHDXTQ01 (French Door Refrigerator) - Arrived onsite for customer complaint of French door refrigerator not cooling in RC section. When arrived, customer stated that she clean condenser coils and unit is cooling properly. Customer wanted to look over unit. Found RC section @ 39F,FC @ 0F. Ice maker working as well. Advised damper may have gotten stuck and freed itself. Tested damper in diagnostics and damper opens and closes. All work as intended. Collected SVC call fee of $108.24 plus tax. All water connections were dry at time of service.

Near Private Rd 4953, Kempner, TX 76539
Arthur B.

Arthur B.

UMC5200BAS (Wall Mounted Microwave) - Arrived onsite for customer complaint complaint of wall mount microwave not powering on. Removed cabinet wrapper and found fuse shorted. Installed fuse and tested. Found magnetron made loud noise and fuse blown. Unit will need new magnetron,capacitor and diode to complete repair. R/S for Tuesday 7/24. Reinstalled and left unit unplugged.

Near Wells Dr, Kempner, TX 76539
Arthur B.

Arthur B.

WED4800BQ0 (Dryer) - Arrived onsite for customer complaint of dryer not heating but tumbling. When arrived, customer had already took back off unit. Found thermal fuse,cycling thermostat faulty. Also found element had grounded out as well. Removed element, cycling thermostat and fuse and installed new replacements. Reassembled and tested. Dryer not heats and tumbles as intended. No water other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Brett Ln, Kempner, TX 76539
Arthur B.

Arthur B.

KRMF706ESS01 (5 Door Refrigerator) - Arrived onsite for customer complaint of 5 door refrigerator not level and high on LH side. Was able to adjust legs and doors. Used level to verify adjustment. Was able to get within center. Advised top of unit is warped. Lowe’s contractor advised that unit needs to be swapped per his receipt. Advised we do no perform swaps. Customer will contact Lowe’s regarding of swaps. Advised this is a cosmetic issue. No mechanical issues found. All water connections were dry at time of service.

Near Co Rd 223, Kempner, TX 76539
Arthur B.

Arthur B.

JFI2089AEP8 (French Door Refrigerator) - Arrived onsite to install reservoir, water valve and slides to French door refrigerator from prior tech’s diagnosis. Removed faulty parts and installed new replacements. Upon door slides, found incorrect part was ordered. Also found door adapter broken as well. Ordering correct door glides and LH/RH adapters. R/S for Tuesday 7/17. All water connections were dry at time of service.

Near FM 2657, Kempner, TX 76539
Arthur B.

Arthur B.

MDE4658AYW (Dryer) - Arrived onsite for customer complaint of dryer making noises when tumbling. Removed bulkhead and found drum rubbing on blower housing. Removed right side support and installed new replacement. Adjust support bracket to lift drum up off housing. Reassembled and tested. Drum now tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near County Rd 3340, Kempner, TX 76539
Arthur B.

Arthur B.

GI7FVCXWY00 (French Door Refrigerator) - Arrived onsite for customer complaint of no cool issue inside RC section. Checked temperature in both sections. Found FC @ 3F, RC @ 48F. Found evaporator fan motor in icebox pulsating. Also found no ice production as well. Unit will need new control, icemaker and icebox fan to complete repair. Customer advised that he does not want unit repaired. Advised customer to contact AHS regarding issue. Will order part and OF to R/S once AUTHO is given. All water connections were dry at time of service.

Near Cr 3150, Kempner, TX 76539
Arthur B.

Arthur B.

WED72HEDW0 (Dryer) - Arrived onsite for customer complaint of dryer making loud noises when tumbling. Removed bulkhead and found dryer will need new drum rollers. Did not have dryer repair kit with call. Returning with kit. R/S for 6/22. Reassembled. Dryer vent and lint trap was clean of lint at time of service.

Near US-190, Kempner, TX 76539
Arthur B.

Arthur B.

WTW8500DC0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not completing cycle when towels are loaded. Ran diagnostics and found error code F0E5, F0E3. Also found dispenser full or old soap. Clean out dispenser and ran calibration 052. Unit completed successfully. Advised customer on how to load unit and also clean dispenser once a month. No other issues found. All water connections were dry at time of service.

Near Co Rd 4930, Kempner, TX 76539
Mike G.

Mike G.

MFI2269DRM00, Arrived on site to install new control and icemaker and door seal checked unit and repair and ui is now working properly and icemaker called for water and door is sealing properly checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near County Rd 4709, Kempner, TX 76539
Mike G.

Mike G.

MFI2269DRM00, Arrived on site to install new control and icemaker and door seal checked unit and repair and ui is now working properly and icemaker called for water and door is sealing properly checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near County Rd 4709, Kempner, TX 76539
Mike G.

Mike G.

WRF555SDHV00, Arrived on site for freezer light not working checked unit and found that the freezer door switch is bad replaced freezer door switch and checked unit and freezer light is now working checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time...

Near Robin Ln, Kempner, TX 76539
Mike G.

Mike G.

WRF555SDHV00, Arrived on site for freezer light not working checked unit and found that the freezer door switch is bad replaced freezer door switch and checked unit and freezer light is now working checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time...

Near Robin Ln, Kempner, TX 76539
Steve C.

Steve C.

Near County Rd 4931, Kempner, TX 76539
Dona W.

Dona W.

Found electronic control was locked not allowing unit to heat. Found all 4 knobs are breaking apart not allowing element to turn on or off, spoke with Melissa she approved to D2C 4 knobs to customer. Customer will install knobs. All operations check good, temperatures check good. Instructed customer on how to use the machine.

Near County Rd 4710, Kempner, TX 76539
Dona W.

Dona W.

Arrived on site for left door not closing correctly found middle seal hinge off of upper track, removed and reseated, verified operations unit checks good. All water connections dry.

Near County Rd 271, Kempner, TX 76539
Dona W.

Dona W.

Arrived on site for no heat, found timer not sending voltage. Replaced timer, verified temperatures, unit checked good. Dryer ducting clear.

Near Quail Point Dr, Kempner, TX 76539
Dona W.

Dona W.

Arrived on site for not completing cycle, found drain pump Impellers not pushing water, units bearings are out, basket is wobbling, grinding on spin heavily. All water connections dry. Instructed customer not to use. Will need front tub, rear tub, seal, basket and pump. Will need authorization and will need two techs two hours. Left skype for office.

Near US-190, Kempner, TX 76539
Mike G.

Mike G.

WEE510S0FS1, Arrived on site for unit will not power on checked unit and found that outlet at the wall is not getting 240v found that the from L1 to N is getting 120v from L2 to N getting less than 20v customer will need to have a Electrician to repair

Near Lois Ln, Kempner, TX 76539
Mike G.

Mike G.

WEE510S0FS1, Arrived on site for unit will not power on checked unit and found that outlet at the wall is not getting 240v found that the from L1 to N is getting 120v from L2 to N getting less than 20v customer will need to have a Electrician to repair

Near Lois Ln, Kempner, TX 76539
Mike G.

Mike G.

KDTE104ESS0, Arrived on site for unit not draining, checked unit and found when trying to drain unit drain pump will not turn on cleaned out all water from unit and replaced drain pump and checked unit and drain pump is now turning on filled unit with water and checked unit for water leaks and drained unit and unit has no water leaks and drain pump is now draining unit checked fine at this time....

Near Co Rd 3371, Kempner, TX 76539
Mike G.

Mike G.

KDTE104ESS0, Arrived on site for unit not draining, checked unit and found when trying to drain unit drain pump will not turn on cleaned out all water from unit and replaced drain pump and checked unit and drain pump is now turning on filled unit with water and checked unit for water leaks and drained unit and unit has no water leaks and drain pump is now draining unit checked fine at this time....

Near Co Rd 3371, Kempner, TX 76539