Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
Local Reviews
for Kempner, TX
Powered by Fluid LOCALPerfect
John - Kempner, TX
First class service
Tech Evaluation
Gerald - Kempner, TX
He smoothed things over. However, we do not know the evaluation outcome? Our washing machine is still in need of repair.
Pleasant Techs
Gerald - Kempner, TX
We have had 3 service come to fix one problem, the spin cycle leaves the clothes sopping wet. I am sure there are steps they have to go thru, but it a very inconvenient process for us. Each tech goes thru their troubleshooting book and figures that is the problem, but alas, we call to make another appointment for a tech to come and try to fix problem.
Great service
Neal - Kempner, TX
Very polite and friendly
Professional Tech
Nancy - Kempner, TX
Al Rhoden is a very professional tech and an asset to the company. He explains what he is going to do and does it in a timely manner. Can't say enough good about Al Rhoden.
Awesome Customer Service
Nancy - Kempner, TX
Al is very professional, VERY PATIENT, and has great customer service and very pleasant.
Good service
Nancy - Kempner, TX
Al was very professional.
Great Service
Jerrell - Kempner, TX
Professional, courteous service.
Erin - Kempner, TX
They have been out to my house several times and were always very polite and professional.
Great service.
Jimmy - Kempner, TX
Great service.
Stove Repair
Stove buyer - Kempner, TX
Quick repair. Arthur knew that the problem was and was able to fix it same da. 🙂
VaLinda
Danny - Kempner, TX
The best service!
Dana
Dana - Kempner, TX
The technician was very professional and well trained. He diagnosed and repaired the refrigerator in no time. It seems to be making ice and no water is running out the front anymore.
Burton
James - Kempner, TX
Great service.. would use your company again and refer others.
Whirlpool Frig
James - Kempner, TX
Steve was very professional and did a good job of installing parts within our refrigerator.
Fast and knowledgeable service
Kemper - Kempner, TX
Technician arrived at scheduled time. He had an idea of what the problem was before he checked inside. He had brought the correct replacement part with him and installed it quickly. The process of getting my refigerator fixed was easy and painless - thanks.
Arthur B.
REFRIGERATOR GE CYE22UELCDS "Arrived onsite to install new LCD display,Frame and control to french door refrigerator. Removed an replaced all parts and reassembled. Powered up unit. All functions/features now work as intended. No other issues found. All water connections were dry at time of service."
Al R.
REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived to inspect ice maker in refrigerator not producing ice. Verified complaint and removed and ice maker and checked voltage. Disassembled upper left door cap and checked water supply to ice maker. Replaced the ice maker and forced fill and unit tested as designed.CUSTOMER told to wait 24 hours for ice production.JOB COMPLETE.
Al R.
WASHER WHIRLPOOL WFW92HEFW0 Arrived to inspect washer F9E1 error codes. Confirmed the complaint and removed and replaced the water level switch and pump.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE
Al R.
DRYER MAYTAG MED5500FW0 Arrived to inspect dryer making rattling noises. Confirmed the complaint and disassembled the unit and found a massive lint buildup on the blower housing and wheel. Customer vacuumed the excessive buildup off. Reassembled the unit and now unit sounds and operates as designed.Customer satisfied.JOB COMPLETE
Al R.
DRYER WHIRLPOOL LEQ8858JQ0 "Arrived to inspect dryer not working.Confirmed the complaint and checked for continuity on all applicable parts.Removed and replaced the fuse, reassembled unit and unit tested as designed.No lint observed at the time of service.JOB COMPLETE"
Al R.
REFRIGERATOR GE CYE22UELCDS Arrived to inspect UI touchscreen not responding.Confirmed the complaint andCalled GE spoke with JOSH Display is Not talking to main control board. More than likely a pinched connections.Will need the touchscreen control board and front face with knob.
Arthur B.
RANGE FRIGIDAIRE FFEF3054TSH Arrived onsite to remove and replace cooktop from prior tech’s diagnosis. Removed an replaced damaged cooktop. Reassembled. Customer satisfied with new replacement. No other issues found.
Al R.
WASHER AMANA NTW4516FW1 Arrived to inspect washer not spinning water from clothes.Complaint was not verified. The customer ran a load before my arrival and I personally felt the load from the washer and load was same dampness as any washer would leave after completing a load.Called Whirlpool Tech line and spoke with:Kevin SR 7724549241 ALL CHECKED NORMALTold him of my findings and he walked me through steps to check. The unit only showed a lid switch errors which LID LATCH WAS replaced last visit.KEVIN STATED ALL FUNCTIONS OF THE WASHER AND AS DESIGNED.JOB COMPLETE WHIRLPOOL SR # 7724549241
Arthur B.
WASHER AMANA NTW4516FW1 "Arrived onsite for customer complaint of top load washer not spinning clothes out. Ran diagnostics and found error code F5E4 (Lid Open Error). Cleared error codes and manual tested spin and drain cycle. Also found customer hot water is not on as well. Found all water is removed from unit. Loaded unit with customer materials and observed entire wash cycle. Upon completion,found towels were all spun out with minimal water left in materials. Ms was not happy with results. Called WPL Techline Tebor SR#7724528800 of findings. Advised that unit is working as designed and no other service calls needed. Spoke with CS regarding issue as well."
Arthur B.
WASHER WHIRLPOOL NTW4516FW3 Arrived onsite for customer complaint of top load washer not agitating after filling. Found drain hose was installed incorrectly throwing F9E1 error. Advised to correct drain hose to allow proper siphon. Calibrate unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Al R.
DISHWASHER GE GDT635HMJES Arrived to inspect dishwasher leaving dishes with film.Removed and replaced the turbidity sensor.Reassembled unit and unit tested as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE
Al R.
WASHER MAYTAG MVWB855DC3 Arrived to inspect washer not filling. Confirmed the complaint and removed and replaced the housing. Reassembled the unit and unit tested as designed. Calibrated the washer and zip tied the drain hose..CUSTOMER SATISFIED JOB COMPLETE
Al R.
WASHER AMANA NTW4516FW Arrived to inspect unit not spinning properly. Service tested the unit and unit got an F5E4 error.Removed and replaced the lid lock (W11307244) from truck stock and calibrated the unit unit tested as designed.JOB COMPLETE
Al R.
COOKTOP WHIRLPOOL WFC150M0EB2 Arrived to inspect coil burners not working properly. Confirmed the complaint and removed and replaced all infinite switches. Reassembled unit and advised customer of new federal guidelines on the model range she has.Customer satisfied JOB COMPLETE
Al R.
DISHWASHER FRIGIDAIRE FFCD2413US1A "Arrived on-site to inspect dishwasher for damage. Found contractors on-site , but no representatives from precision homes. I called the office and got voice mail. Inspected the unit for possible damage and found none. I photographed the unit from several angles, which show no defects.Left the LB with notes and company information.JOB COMPLETE"
Arthur B.
WASHER WHIRLPOOL WTW8500BW0 "Arrived onsite for customer complaint of top load washer making loud grinding noises when spinning. Hand spun the inner basket and found bearings grinding. Removed and replaced bearings with new kit. Reassembled and tested. Unit fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Arthur B.
RANGE FRIGIDAIRE LFEF3054TD Arrived onsite for customer complaint of freestanding range taking too long to preheat. Removed back on panel and found oven wiring miswired at terminal block. Removed and replaced terminal block. Properly wired to terminal on oven side. Connected plug and tested unit. Unit now heats as intended. Voltage is proper 240v as well. No other issues found.
Al R.
WASHER AMANA NTW4516FW Arrived to inspect washer still not spinning all of the water out from clothes. Service tested the unit and got F7E5 Shifter fault error. Removed and replaced the cam and actuator. Calibrated and service tested the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE
Arthur B.
WASHER WHIRLPOOL WFW9150WW00 Arrived onsite to install to UI to front load washer from prior visit’s diagnosis. Removed and replaced UI console. Tested console. Unit still would not select cycles. Call WPL Techline JK SR#7724245093 and advised to change our CCU once again. Ordering board and advised office to review. OF to R/S of necessary. All water connections were dry at time of service.; ordrng 1 CNOTE (NEED AUTHO) and 1 W10299978 (cntrl-elec (oem part)) and 1 WPW10525361 (cntrl-elec)
Arthur B.
WASHER AMANA NTW4516FW Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found F5E4 (Lid open Error). Cleared error codes and ran calibration. Unit completed successfully. Also found hot water supply turned off. Advised to keep hot water supply on to allow proper sensing of unit for water temperature. No other issues found. All water connections were dry at time of service.
Arthur B.
WASHER WHIRLPOOL WFW9150WW00 Arrived onsite for to install new MCU and control to front load washer from my prior diagnosis. Removed and replaced MCU and control. Reassembled and tested. Found now UI not responding to cycle selections. Advised customer will need new console assembly as well. OF to R/S once authorization is given from AHS. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WPW10325312 (console (wht))
Arthur B.
WASHER WHIRLPOOL WFW9150WW00 Arrived onsite for customer complaint of front load washer not completing cycle and light blinking. Removed access panel. Found capacitors on MCU swollen. Unit will need new MCU to complete repair. Returning with control as well. OF to R/S once AHS approves parts. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WPW10384843 (cntrl-elec (MCU))
Arthur B.
RANGE GE PS950SF3SS Arrived onsite for customer complaint of slide in range LF burner not heating properly. Tested element and found unit will boil water within 4 minutes. Advised customer unit is working as intended. No other issues found.
Al R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived to inspect refrigerator dripping from water dispenser after water is dispensed. I confirmed the complaint and checked the valve, tube and the water pressure at the wall. Found that the pressure at the wall was turned all the way up possibly causing the issue. I called tech line, spoke with JOEL and was told that 5-6 drops of water with this model is totally normal. The surface tension allows the drips through the normal operation. Spoke with Joel SR # 7724055385. JOB COMPLETE"
Arthur B.
DISHWASHER MAYTAG MDB7749AWQ2 Arrived onsite to remove and replace dishwasher console from prior tech’s diagnosis. Removed faulty control panel. Installed new replacement. Reassembled and tested unit. Unit now works as intended. All water connections were dry at time of service.
Al R.
WASHER WHIRLPOOL WFW9150WW00 Arrived to install previously ordered part. After authorization I removed and replaced the control. Unit would not power up with new control connected. Removed the NEW defective control and replaced it with the original control. I tested the unit with a load of towels and unit tested as designed.
Al R.
WASHER WHIRLPOOL WFW9150WW00 Arrived to install previously ordered parts. I disassembled the unit and installed the new shocks. Service tested the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE
Steve C.
FREEZER WHIRLPOOL WZF34X16DW04 "Arrived on site to replace the compressor, UV dryer, and the access valve due to the unit not freezing. Replaced all parts and added refrigerant. No refrigerant leak present. Unit is working properly and no water connections to the unit."
Steve C.
DISHWASHER MAYTAG MDB7749AWQ2 Arrived on site for the unit control panel lights are not working properly and will not start. Found the normal light and the start will not turn on. The unit will need a new control panel W10811150. All water connections were dry at the time of service.; ordrng 1 W10811150 (panel-cntl )
Steve C.
DRYER MAYTAG MEDX655DW1 Arrived on site for the unit will not start. Tested the unit and found the door switch has broken. Replaced the door switch and tested the unit. Unit heat and works properly. Advise customer to clean air vents every six months.
Al R.
WASHER WHIRLPOOL WFW9150WW00 "Arrived to inspect unit not balanced. Took off front lower panel and checked to see if this unit is designed for 4 shocks and verified it is supposed to have 4, not 3. Unit was worked on 2 years ago by another service company. I photographed the inside of unit to illustrate there needs to be 4 shocks for this unit to balance as designed. Authorization sent to ERIKA. Unit needs an additional shock.; ordrng 1 CNOTE (AUTHORIZATION )"
Steve C.
FREEZER WHIRLPOOL WZF34X16DW04 "Arrived on site for the unit is not freezing. Tested the unit and found the control LED will not turn on. Reset the unit and the light came on and the compressor is running. Remove the evaporator cover and found no frost buildup. Found the unit has a seal system defect. Will need to order the compressor, UV dryer, access valve, control and the harness. Will need two hours to complete the repair.; ordrng 1 CNOTE (2HRS) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10507884 (compressor) and 1 W11103760 (HARNESS ) and 1 WPW10143759 (dryer UV)"
Steve C.
REFRIGERATOR GE GNS23GMHBFES Arrived on site for the unit will not turn on. Found all the lights will turn on but the user interface will not light up. Remove the control board and found there is a resistor that is sorted. Replace the control board and tested unit. Unit works properly and all water connections were dry at the time of service.
Steve C.
WASHER MAYTAG MVWB980BG0 Arrived on site for the unit is leaking water. Tested the unit and found the inner baskets will not move side to side due to the tub ring is hitting the top panel. Tilted the unit back and found the water leak is coming from the tub. Found the unit will need a new outer tub and tub ring. Customer advise he will be getting a new unit. All water connections were dry at the time of service.
Steve C.
DISHWASHER KITCHENAID KDFE204EBL0 Arrived on site to replace the heater and the sump and motor due to not washing and not heating. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.