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Local Reviews
for Kempner, TX
Powered by Fluid LOCALGreat Service
Jerrell - Kempner, TX
Professional, courteous service.
Erin - Kempner, TX
They have been out to my house several times and were always very polite and professional.
Great service.
Jimmy - Kempner, TX
Great service.
Stove Repair
Stove buyer - Kempner, TX
Quick repair. Arthur knew that the problem was and was able to fix it same da. 🙂
VaLinda
Danny - Kempner, TX
The best service!
Dana
Dana - Kempner, TX
The technician was very professional and well trained. He diagnosed and repaired the refrigerator in no time. It seems to be making ice and no water is running out the front anymore.
Burton
James - Kempner, TX
Great service.. would use your company again and refer others.
Whirlpool Frig
James - Kempner, TX
Steve was very professional and did a good job of installing parts within our refrigerator.
Fast and knowledgeable service
Kemper - Kempner, TX
Technician arrived at scheduled time. He had an idea of what the problem was before he checked inside. He had brought the correct replacement part with him and installed it quickly. The process of getting my refigerator fixed was easy and painless - thanks.
Al R.
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived to install previously ordered part. Removed and replaced the evaporator fan. Reassembled and unit tested as designed.All water lines were dry at the time of service .Job Complete
Al R.
WASHER WHIRLPOOL WFW9150WW00 Arrived to inspect off balance washer in spin cycle. I service tested the unit and got F8E3. I replaced both water inlet valves. I checked the pressure switch and disassembled the back panel and cleaned out the rubber boot the pressure sensor is connected to. Reassembled and service tested the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE
Steve C.
DISHWASHER KITCHENAID KDFE204EBL0 Arrived on site for the unit is not washing. Tested the unit and found the unit will fill up with water and then nothing happens. There is voltage to the pump. Unit will need a new sump and motor and a new heating element due to not drying dishes. Customer wants a AM appointment. All water connections were dry at the time of service.; ordrng 1 CNOTE (AM APPT. ONLY) and 1 W10703867 (heater) and 1 WPW10605058 (pump&motor)
Arthur B.
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. Found icebox fan not running allowing air circulation in RC section. Unit will need new icebox fan to complete repair. Advised customer that AHS must approve parts before we can return. OF to R/S. All water connections were dry at time of service.; ordrng 1 CNOTE (NEED AUTHO) and 1 W10281584 (motor evaporator (icebox fan))
Arthur B.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Arrived onsite for customer complaint of icemaker on french door refrigerator not producing ice. Found icemaker stuck mid harvest. Removed and replaced icemaker assembly. Reassembled. Icemaker now calls for water as intended. No other issues found. All water connections were dry at time of service.
Steve C.
DISHWASHER KITCHENAID KDFE204EBL0 Arrived on site for the unit is not heating and not washing dishes properly. Found the unit is not level and not activating the pump. Re-level the unit and the unit is washing properly. Tested the unit in diagnostics and received error code 7–1 no heat. Clear the error code and the heating element is turning on. The unit is working properly and all water connections were dry at the time of service.
Steve C.
REFRIGERATOR GE HA10tg31sb Arrived on site for the unit needs the recall kit. Replace the recall kit and tested unit. Unit works properly and no water connections to the unit.
Steve C.
REFRIGERATOR WHIRLPOOL ED5VHEXVB01 Arrived on site for the unit has plastic on the ice. Tested the unit and found the molding on the ice maker is peeling off. Replace the icemaker in test of the unit. Unit works properly and all water connections were dry at the time of service.
Steve C.
DISHWASHER WHIRLPOOL WDT720PADM1 Arrived on site for the unit is leaking water. Tested the unit and found the valve will continuously pour inside the tub when unit is closed. Found the valve is defective. Replaced the valve and tested the unit. Unit works properly and all water connections were dry at the time of service.
Steve C.
WASHER WHIRLPOOL WTW7300DWD0 Arrived on site for the unit is not working properly. Customer advised the clothes are coming out wet after the cycle is done. Tested the unit in diagnostics and received error code for off-balance and overload. Found the unit will need new suspension rods. Customer advised she received a letter from Lowe’s for a extended warranty. Customer advised she will be purchasing the extended warranty through Lowe’s. Only charging the customer for the service fee and all water connections were dry at the time of service.
Arthur B.
MICROWAVE MAYTAG MMV6190DS1 "Arrived onsite to complete repair on OTR microwave from prior visit’s diagnosis. Removed transformer, interlock and switches. Reassembled and tested. Found unit will shut off after 20 seconds. Upon inspection, found magnetron and magnetron TOD was loose and not secure properly. Secured magnetron to cabinet and TOD to magnetron. Reassembled and tested unit. Unit now heats as intended. No other issues found.
Arthur B.
REFRIGERATOR WHIRLPOOL GD25DQXFB01 "Arrived onsite for customer complaint of intermittent cooling on SxS refrigerator. When arrived, found cooling fan shut on and off. Removed and replaced thermostat. Reassembled and tested. Unit now comes on and stays on. Good air flow and frost pattern forming. All water connections were dry at time of service."
Steve C.
OVEN WHIRLPOOL WGE745C0FS01 Arrived on site for the unit lights will not turn on inside the ovens. Remove the light bulbs and found both bulbs shorted. There’s is voltage to the socket and customer advise he will get new bulbs. Unit is working properly and job complete.
Al R.
MICROWAVE MAYTAG MMV6190DS1 "Arrived to install previously ordered parts. I removed and replaced the control boards. I tested the unit and the unit continued to count for 2 seconds and then turned off. I will order the following:W10269460- switch, W10269458 switch, W10727360 switch, WPW10156813 interlock, WP8206419 interlock, W10847192 transformerI called TECHLINE & spoke with JOEL 7723724286. switch kit Check voltage at control brown to blue. CheckW11244490 if needed; ordrng 1 10269460 (SWITCH) and 1 W10269458 (SWITCH) and 1 W10727360 (SWITCH) and 1 W10847192 (TRANSFORMER) and 1 WP8206419 (INTERLOCK)"
Al R.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived to install previously ordered parts. Installed parts, and unit tested as designed.Job complete"
Arthur B.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for customer complaint of no ice production from french door refrigerator. Removed RF evaporator cover and found frost build up on top of evaporator near fan. Removed all ice and found evaporator fan seized up. Ordering RF evaporator fan. R/S for Thursday 12/13. All water connections were dry at time of service.; ordrng 1 W11032800 (motor-evap rf)
Al R.
MICROWAVE MAYTAG MMV6190DS1 "Arrived to inspect microwave not heating. Confirmed the complaint and removed the unit and replaced the magnetron. I tested the unit and unit did not test as designed. The 2:00 counted for 2 seconds and then stopped working. I Called tech line and spoke with Robert. File #7723633988. I informed him of my complaint, work performed and outcome. I checked the unit a directed and still got no response. Robert informed me the control board needed to be replaced. Control board malfunction. Customer to call Consumer line to see if they can authorization concession for control board
Arthur B.
WASHER WHIRLPOOL WTW8600YW0 "Arrived onsite to install new outer tub assembly to top load washer from prior tech’s diagnosis. Removed and replaced outer tub. Installed also rotor,stator, and tub ring. Reassembled and tested unit. Unit fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Al R.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived to inspect ice maker not making any ice. I ran the unit through diagnostic test mode and discovered the ice maker was not turned on during on from previous service. I ran the unit through test 49, 57,58,59 and unit passed all test. The motor cycled and customer was advised to wait for 24 hours for ice production.No parts used. JOB COMPLETE"
Steve C.
WASHER WHIRLPOOL WTW8600YW0 "Arrived on site for the unit is leaking water. Tested the unit and found the leak is coming from the outer tub. There’s a small crack on the outer tub and is also damaged the rotor and stator. Also found the tub ring is cracked see pics. Unit will need a new outer tub, rotor , stator, and tub ring. Office will need to contact AHS and reschedule customer. Will need two hours to complete the repair.; ordrng 1 280146 (rotor) and 1 CNOTE (AUTHO) and 1 CNOTE (2 HRS ) and 1 W10381078 (outer tub) and 1 WPW10419333 (stator)"
Al R.
MICROWAVE GE JVM3160RF5SS "Arrived to install previously ordered parts. I removed and replaced the magnetron, transformer, capacitor and diode. I reassembled and tested the unit. After reinstalling the unit, it UNIT TURN ON FOR 1 SECOND THEN SHUTS OFF 0000 ACROSS SCREEN--IT CONTINUES TO SHORT ITSELF. Will need more work. Chase to order additional parts for return visit. NEEDS MORE WORK.; O-emld tckt"
Steve C.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to replace the control, UI, ice maker and ice maker fan. Replaced all parts and tested the unit. Tested the unit and unit is working properly. Advise customer to to wait 24 hours for the unit to start freezing and cooling. All water connections were dry at the time of service."
Arthur B.
MICROWAVE GE JVM3160RF5SS "Arrived onsite for customer complaint of OTR microwave not heating and shorting out. Tested unit and found magnetron makes an loud noise and zeros out control. Ordering magnetron,HV transformer,capacitor and diode. R/S for 11/30. Unit unplugged at this time.; ordrng 1 WB20X10067 (h.v.transformer) and 1 WB27X10849 (hvdiode) and 1 WB27X11211 (magnetron) and 1 WB27X11214 (h.v.capacitor)"
Arthur B.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for customer complaint of no ice production and no cool issue on FC section. When arrived, found FC was @2F,RC @37F. Ran diagnostics and found ice box fan not running when test 036 was performed. Also found no sound coming from UI and flashing. Ordering icebox fan and returning with UI,HVControl and ice maker. R/S for 11/26. All water connections were dry at time of service.; ordrng 1 W10846539 (evaporator fan blade)"
Arthur B.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Arrived onsite to removed and replace LH RC door from prior Techline request. Removed and replaced LH door, installed new door mullion. Reassembled. Mullion secured to new door. No other issues found. All water connections were dry at time of service."
Al R.
WASHER MAYTAG MHWE500VW00 Arrived to inspect (F35 ERROR CODE - WATER DOES ENTER THEN THE ERROR CODE AND WILL NOT ADVANCE FRO THERE) ran unit through diagnostic mode and F35 displayed. Unit switch that was ordered was not the correct part for the issue. Office to order switch and ccu. Also instructed the customer not to use PODS in the machine. SUDS error also displayed and would not let the customer to advance. Pressure switch is needed but needs to be inspected before assigning call to customer.See SD QUICK PIC INFORMATION ; ordrng 1 W10175764 (CCU ) and 1 WPW10249845 (SWITCH )
Al R.
WASHER MAYTAG MHWE500VW00 Arrived to inspect (F35 ERROR CODE - WATER DOES ENTER THEN THE ERROR CODE AND WILL NOT ADVANCE FRO THERE) ran unit through diagnostic mode and F35 displayed. Unit switch that was ordered was not the correct part for the issue. Office to order switch and ccu. Also instructed the customer not to use PODS in the machine. SUDS error also displayed and would not let the customer to advance. Pressure switch is needed but needs to be inspected before assigning call to customer.See SD QUICK PIC INFORMATION ; ordrng 1 W10175764 (CCU ) and 1 WPW10249845 (SWITCH )
Arthur B.
REFRIGERATOR WHIRLPOOL ED5FHEXVS04 Arrived onsite for customer complaint of SxS refrigerator not cooling properly and not making ice. Checked temperatures and found RC @ 39F and RF @ 0F. Advices customer to move items new diffuser to allow proper air flow. Removed and replaced icemaker. Icemaker called for water. No other issues found. All water connections were dry at time of service.
Arthur B.
WASHER WHIRLPOOL MHWE200XW00 "Arrived onsite for customer complaint of front load washer not starting. Removed bottom panel. Tested unit. Found MCU not responding with CCU. P&L are as follows; WPW10384843 (MCU) . Customer declines repair due to cost. Collected SVC call . All water connections were dry at time of service."
Arthur B.
DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of dryer not heating. Checked incoming voltage and found only L2 to Neutral is 120v. L1 to Neutral is 0v. Flipped breaker and checked wiring to receptacle. Found L1 wiring loose to receptacle. Tighten wiring and reassembled. Flipped breaker back on. Unit now getting proper 240v. Tested unit. Unit now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Arthur B.
MICROWAVE HOTPOINT RVM1535DM2BB "Arrived onsite to install new fuse and control to OTR microwave. Removed grille and removed and replaced fuse. Unit powered up. Tested unit. Found unit made loud noise and blew fuse. Found transformer is faulty causing the short. Unit will need new transformer, magnetron to complete repair. Advised customer that OF is to R/S once authorization is given. ; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 WB07X11078 (microwave grille - b) and 1 WB27X10826 (trans h.v) and 1 WB27X10827 (asm - mgt)"
Arthur B.
RANGE WHIRLPOOL WFC310S0EW0 Arrived onsite for customer complaint of LF element sparking when turning on. Removed back panel and found LF infinite switch burnt and shorted. Removed LF infinite switch and installed new replacement. Reassembled and tested all element. All now work as intended. No other issues found.
Arthur B.
MICROWAVE WHIRLPOOL WMH2175XVB1 "Arrived onsite for customer complaint of OTR microwave it heating. Used microwave safe test lint to check magnetron. Found magnetron faulty. Uninstalled unit and removed faulty magnetron. Installed new replacement,reassembled and installed back above range. Tested unit with 1 cup of water for 2 mins. Water was boiling. No other issues found."
Arthur B.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Arrived onsite for customer complaint of french door refrigerator mullion coming off track recurring issue. When arrived, found only upper portion of the mullion come off tab on LH door. Call Techline to document SR#7723317316 and advised if mullion checks ok to order door due to the tab on door may be smaller allowing mullion to come off. Ordering LH door and mullion. Advised customer 6-8 weeks for door to arrive. OF to R/S. All water connections were dry at time of service.; ordrng 1 W11104469 (dor-fip LH)"
Steve C.
MICROWAVE HOTPOINT RVM1535DM2BB Arrived on site for the unit will not turn on. Customer advise the unit turn off after a storm. Tested the unit and found 123 volts to the unit. Unit will need a new control and fuse. ; ordrng 1 WB27X10388 (fuse) and 1 WB27X10828 (asm p.c.b)