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Local Reviews
for Jonestown, TX

Appliance Express Rated 5.0 out of 5 stars based on 10 customer reviews

Map of Jonestown, TX

Knowledgeable and Great Service




Review of Appliance Express


Map of Jonestown, TX

Very good




Review of Appliance Express


Map of Jonestown, TX

Very good




Review of Appliance Express


Map of Jonestown, TX

Excellent Service




Review of Appliance Express

James identified the problem with the dishwasher and was able to fix it quickly.


Map of Jonestown, TX

Great service and communication!




Review of Appliance Express


Map of Jonestown, TX

Exceptional service




Review of Appliance Express

Tec showed up ahead of schedule. Very knowledgeable, professional and courteous. Fixed the problem!! Great job!!


Map of Jonestown, TX

Great Service




Review of Appliance Express

..very efficient, cordial, and professionally handled..


Map of Jonestown, TX

All excellent




Review of Appliance Express

All excellent


Map of Jonestown, TX

Andrea




Review of Appliance Express

Excellent from start to finish. Professional.


Map of Jonestown, TX

Exceptional service!




Review of Appliance Express

From the time Jerry appeared at my door he was professional, polite, and exuded confidence that he could help. His demeanor and conversation put me at ease instantly. Though all of your technicians have been nice he was by far the most helpful. He set straight to work to diagnose all of the issues. He demonstrated a great understanding of how to deferentially diagnose the issues and come up with a plan so as to continue assessment/fix the issues. I must add, these same issues I have been dealing with for years. I am thankful for his above and beyond professionalism (making my dog even feel comfortable) and mostly that he is an exceptional technician. Great Job!


James C.

James C.

WASHER GE GFW450SPM1DG Arrived on site and tested operation. I found e39 fault. Tested dispenser motor and found motor is not functioning. Found proper voltage to motor. Installed new assembly and tested operation. Unit tests good. Job complete

Near Adrian Way, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and tested operation. I found that start device would only run compressor for about 5 seconds then the overload would trip and shut the compressor off. I found the start device bad and installed new. Tested operation and found unit working properly. Instructed customer that the unit will take 24 hours to reach proper temps and 48 hours for ice production. Job complete

Near W Reed Park Rd, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and installed new deli drawer and control. Tested operation and found unit working properly. Job complete

Near Adrian Way, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site and installed new compressor, drier and stub. I also found that the drain pan on the new evaporator assembly is broken and will need to be replaced. I will be ordering new assembly to replace damaged drain pan. Vacuumed system to clear and test for leaks. Charged with 5.5oz 134a and tested. Unit now cooling and compressor sounds proper. ; ordrng 1 W10917531 (evaporator)"

Near Regatta View Dr, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived on site and tested operation. I found that the u it powers up and compressor runs but has an odd rattle when cooling in fresh food but sounds proper for freezer evaporator. I also found pressures out of range for fresh food and normal for freezer. Compressor is defective and will require replacement. Repair will require 2 hours; ordrng 1 CNOTE (2 HR SS REPAIR) and 1 TJ90SF8404 (STUB ) and 1 W10276644 (compressor) and 1 WPW10143759 (dryer)

Near Regatta View Dr, Jonestown, TX 78645
James C.

James C.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site and tested operation. I found that the filters were clogged and not allowing water to flow properly to sump and drain pump. Cleaned filters and ran diagnostics. I found that the dispenser has failed and the wash motor is locked up. Unit will need new dispenser and wash motor to repair. Unit will also need Affresh dishwasher cleaner ran through the clean all build up from unit. Installed new sump and motor assembly and dispenser. Tested operation and found unit working properly. Instructed customer to run cleaner through unit twice to clean away all build up in rails and unit. Also recommended to use the cleaner once every 2 months and instructed customer cleaning filters monthly. Job complete ; used 1 W10861000 (DISPENSER ) from stock

Near White Rim Trail, Jonestown, TX 78645
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site to Replace compressor, and evaporator for refrigerator. Replaced both parts and will deep vacuum. Charged unit with recommended amount of refrigerant. Tested unit and found all is functioning properly at this time. No leaks were found at time of service."

Near Regatta View Dr, Jonestown, TX 78645
James C.

James C.

FREEZER WHIRLPOOL EV188NYWS00 Arrived on site and tested operation. I found temperatures good in freezer and proper air flow. Freezer at 1 degree and all tests good. Instructed customer that the unit was in defrost and the sizzle was from water hitting the heater and the vapor was steam from the water turning to steam when it hit the heater. Unit tests good. Job complete

Near Northlake Hills Dr, Jonestown, TX 78645
James C.

James C.

WASHER MAYTAG MVWX655DW0 Arrived on site and tested operation. I found unit has water in tub and not draining. Inspected pump and found no obstructions. I found harness has come loose from pump. Secured harness and tested operation. Unit tests good. Job complete

Near 1st St, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and tested operation. I found no lights working and deli control not functioning. Customer also mentioned the dispenser will randomly dispense water and open ice door. Inspected deli control and found door full of water and deli control shorted as well as the internal harness corroded. Unit will need new deli drawer door and deli control to repair. Unplugged door from harness to correct lights and stop the dispenser from dispensing randomly. ; ordrng 1 W10815668 (dor-fip BLK SS)

Near Adrian Way, Jonestown, TX 78645
James C.

James C.

VENTHOOD KITCHENAID UXL6036YSS0 Arrived on site and tested for proper voltage to blower. I found voltage to be good but unit will only run low speed and will not operate on high. Based on the model provided the unit has a 1200 cfm internal blower assembly installed as an in line system in the attic. The proper inline blower system is model UXI1200D. Instructed customer of finding and due to having an in-line blower unit will require 3rd party repair. Job complete

Near W Reed Park Rd, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR JENN-AIR JF42NXFXDW01 Arrived on site and tested operation. I found all functions working but compressor will not start. Inverted flashing 3 pulses indicating failed inverter. Verified proper voltage from control to inverter. Installed new inverter and tested operation. Compressor now running and u it beginning to cool. Instructed customer that the unit will take up to 24 hours to reach normal temps. Job complete

Near Ladera Tr, Jonestown, TX 78645
James C.

James C.

WASHER WHIRLPOOL WTW5000DW0 Arrived on site and tested operation. I found that the actuator is not shifting unit from spin to agitation. Inspected actuator and the shifter arm is moving freely and not attached to the cam. Installed new and ran diagnostics and found unit working properly. Job complete

Near Mountain Top Cir, Jonestown, TX 78645
James C.

James C.

WASHER WHIRLPOOL WTW7000DW4 Arrived on site and tested operation. I found cold water dripping into unit constantly and water staring to run around tub ring and leak from underneath unit. Installed new valve and cleaned up water. Tested operation and found unit working properly and no leaks found after repair. Job complete

Near Starboard Cove, Jonestown, TX 78645
James C.

James C.

FREEZER WHIRLPOOL WSZ57L18DM00 Arrived on site and tested operation. I found unit ihad started cooling but the evaporator is frozen over and looks to have finally defrosted in center. Cleared all ice build up and installed new control. Tested operation and found unit working properly. Job complete

Near Crystal Cove, Jonestown, TX 78645
James C.

James C.

DISHWASHER KITCHENAID KUDU03STSS1 Arrived on site and installed new vent and thermal fuse. Ran diagnostics and found unit working properly. Job complete

Near Matisse Pointe Dr, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site and tested operation. Customer stated that their ice cream had gotten soft and unit was not making ice. They turned the freezer down to -6 degrees and found the water was not completely turned on. I tested temps and found the freezer at -5.6 degrees and the fresh food at 36.7 degrees. Unit is currently making ice and no errors in diagnostics. I turned the freezer temp back up to 0 to allow unit to operate at the temp setting the issue occurred. Instructed customer to keep an eye on it for the next few days to see if the temps rise again. Unit working properly. Job complete

Near Matisse Pointe Dr, Jonestown, TX 78645
James C.

James C.

FREEZER WHIRLPOOL EV188NYWS00 Arrived on site and tested operation. I found no water getting to ice maker. I found that the water was not turned on to unit . Turned water on and tested. Unit working properly. Job complete

Near Northlake Hills Dr, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR FRIGIDAIRE LFFH20F3QW

Near W Reed Park Rd, Jonestown, TX 78645
James C.

James C.

FREEZER WHIRLPOOL EV188NYWS00 "Arrived on site and found no refrigerant in sealed system. Removed evaporator, compressor, exchanger and drier. Installed new compressor, exchanger, drier and evaporator as well as a service port on compressor. Vacuumed system to clear and test for leaks. System held vacuum and I charged with 4.2oz 134a and tested for proper cooling. Unit tests good. Job complete"

Near Northlake Hills Dr, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived on site and tested operation. I found that the ice maker has been over filling and the water is dispensing slow. I also found that items in temp control drawer are freezing. I found that the supply hose has been linked behind unit causing water flow issues which have caused ice maker to over fill. Corrected supply hose and tested. I found water now flowing properly. I found the temp control drawer working properly and instructed customer on use and proper loading. Unit tests good. Job complete

Near Ranchland Hill Vista, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR KITCHENAID KBFO42FTX03 Arrived on site and found frost and ice building up in freezer. I found that the new gasket is defective and not holding a proper seal. Removed all frost and ice and installed new gasket. Tested for proper seal and found to be good. Job complete

Near Lantern View Dr, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR KITCHENAID KBFO42FTX03 Arrived on site and found both fresh food door gaskets separating. I also found that the freezer door gasket is full of water and not sealing properly causing frost build up on bottom of freezer drawer. Installed new fresh food gaskets and will return with freezer door gasket; ordrng 1 2309216 (gasket-fip)

Near Lantern View Dr, Jonestown, TX 78645
James C.

James C.

RANGE JENN-AIR JLRP436WP01 Arrived on site and tested operation. I found no faults and the time was off by 4 minutes. During diagnostics I found all features could not be access. Installed new ui and power supply. Tested operation and found unit working properly and all functions test good. Job complete

Near W Reed Park Rd, Jonestown, TX 78645
James C.

James C.

DISHWASHER KITCHENAID KUDC10FXSS3 Arrived on site and tested operation. I found no function from dishwasher. Tested fuse and found to have failed. Tested heater and all loads and found to be good.. Installed new fuse kit and tested operation. No faults found after repair and unit functioning properly. Job complete

Near Regatta View Dr, Jonestown, TX 78645
James C.

James C.

FREEZER WHIRLPOOL EV188NYWS00 "Arrived on site and tested operation. I found the unit running but not cooling accessed evaporator and found no frost pattern and evaporator hissing. Unit will need new evaporator, exchanger and compressor to repair.

Near Northlake Hills Dr, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site and recovered sealed system refrigerant. I only found 5 psi to be in the system indicating very low charge. Installed new compressor kit, evaporator and evaporator cover. I found the control to be the incorrect part in box and will have to reorder. Vacuumed system clear and test for leak. System held vacuum so I charged with 4.65oz 134a. Plugged unit in and once system pressurized the condenser failed and will need to be replaced as well due to the lower line running through the drain pan has corrosion build up causing failure. Instructed customer of findings. Office to schedule return visit for 2 hours; ordrng 1 CNOTE (SS 2 HOURS) and 1 W10865728 (condenser) and 1 W11333076 (CONTROL )"

Near Lakeside Dr, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR WHIRLPOOL WSZ57L18DM00 Arrived on site and tested operation. Customer stated the u it was giving over temp alarm after door did not close properly. Customer attempted to reset alarm but the button did not function. They also attempted to turn off and the unit would not turn off. After turning breaker off and back on the power button would not allow them to. I tested the function of the power button and found it to not function correctly. Unit will need new control to repair.

Near Hidden Ridge Pl, Jonestown, TX 78645
James C.

James C.

OVEN WHIRLPOOL KEBK206SSS00 Arrived on site and tested operation. I found the upper oven does not heat but the lower oven does. Tested elements and fuses and found upper oven thermal fuse has failed.

Near Northlake Hills Dr, Jonestown, TX 78645
James C.

James C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. I found a fault for the owi sensor. Inspected sensor and found harness was not locked in completely. Secured connector and tested operation. Unit working properly and no faults after diagnostics cycle. Job complete

Near Center St, Jonestown, TX 78645
James C.

James C.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and inspected unit for leaks. I found evidence of water leaking through the float housing. Removed float and found a large build up of calcium around the housing and growing down into the housing that could act like a sponge and cause a slow leak. Cleaned housing and float and reinstalled. Tested operation and after 2 test cycles I could not duplicate a leak. Instructed customer of my findings and that there are no leaks as of this time. Job complete

Near Ranchland Hills Blvd, Jonestown, TX 78645
James C.

James C.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and inspected unit for leaks. I found evidence of water leaking through the float housing. Removed float and found a large build up of calcium around the housing and growing down into the housing that could act like a sponge and cause a slow leak. Cleaned housing and float and reinstalled. Tested operation and after 2 test cycles I could not duplicate a leak. Instructed customer of my findings and that there are no leaks as of this time. Job complete

Near Ranchland Hills Blvd, Jonestown, TX 78645
James C.

James C.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and tested operation. I inspected under unit and found the source of the leak to be the diverter on the sump assembly. Collected diagnosis which applies to quoted cost; ordrng 1 WPW10605057 (pump and motor assy)

Near Ranchland Hills Blvd, Jonestown, TX 78645
James C.

James C.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and installed new sump assembly. Ran diagnostics to test operation. I found no leaks after repair and the unit is working properly. Job complete

Near Ranchland Hills Blvd, Jonestown, TX 78645
James C.

James C.

WASHER AMANA NTW4516FW2 Arrived on site and installed new control. Ran calibration and auto diagnostics. Unit now functions properly and no fault codes found. Job complete

Near Travis St, Jonestown, TX 78645