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Local Reviews
for Jonestown, TX

Rated 5.0 out of 5 stars based on 9 customer reviews

Map of Jonestown, TX

Very good





Map of Jonestown, TX

Very good





Map of Jonestown, TX

Excellent Service




James identified the problem with the dishwasher and was able to fix it quickly.


Map of Jonestown, TX

Great service and communication!





Map of Jonestown, TX

Exceptional service




Tec showed up ahead of schedule. Very knowledgeable, professional and courteous. Fixed the problem!! Great job!!


Map of Jonestown, TX

Great Service




..very efficient, cordial, and professionally handled..


Map of Jonestown, TX

All excellent




All excellent


Map of Jonestown, TX

Andrea




Excellent from start to finish. Professional.


Map of Jonestown, TX

Exceptional service!




From the time Jerry appeared at my door he was professional, polite, and exuded confidence that he could help. His demeanor and conversation put me at ease instantly. Though all of your technicians have been nice he was by far the most helpful. He set straight to work to diagnose all of the issues. He demonstrated a great understanding of how to deferentially diagnose the issues and come up with a plan so as to continue assessment/fix the issues. I must add, these same issues I have been dealing with for years. I am thankful for his above and beyond professionalism (making my dog even feel comfortable) and mostly that he is an exceptional technician. Great Job!


James C.

James C.

REFRIGERATOR WHIRLPOOL WSZ57L18DM00 Arrived on site and tested operation. Customer stated the u it was giving over temp alarm after door did not close properly. Customer attempted to reset alarm but the button did not function. They also attempted to turn off and the unit would not turn off. After turning breaker off and back on the power button would not allow them to. I tested the function of the power button and found it to not function correctly. Unit will need new control to repair.

Near Hidden Ridge Pl, Jonestown, TX 78645
James C.

James C.

OVEN WHIRLPOOL KEBK206SSS00 Arrived on site and tested operation. I found the upper oven does not heat but the lower oven does. Tested elements and fuses and found upper oven thermal fuse has failed.

Near Northlake Hills Dr, Jonestown, TX 78645
James C.

James C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. I found a fault for the owi sensor. Inspected sensor and found harness was not locked in completely. Secured connector and tested operation. Unit working properly and no faults after diagnostics cycle. Job complete

Near Center St, Jonestown, TX 78645
James C.

James C.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and inspected unit for leaks. I found evidence of water leaking through the float housing. Removed float and found a large build up of calcium around the housing and growing down into the housing that could act like a sponge and cause a slow leak. Cleaned housing and float and reinstalled. Tested operation and after 2 test cycles I could not duplicate a leak. Instructed customer of my findings and that there are no leaks as of this time. Job complete

Near Ranchland Hills Blvd, Jonestown, TX 78645
James C.

James C.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and inspected unit for leaks. I found evidence of water leaking through the float housing. Removed float and found a large build up of calcium around the housing and growing down into the housing that could act like a sponge and cause a slow leak. Cleaned housing and float and reinstalled. Tested operation and after 2 test cycles I could not duplicate a leak. Instructed customer of my findings and that there are no leaks as of this time. Job complete

Near Ranchland Hills Blvd, Jonestown, TX 78645
James C.

James C.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and tested operation. I inspected under unit and found the source of the leak to be the diverter on the sump assembly. Collected diagnosis which applies to quoted cost; ordrng 1 WPW10605057 (pump and motor assy)

Near Ranchland Hills Blvd, Jonestown, TX 78645
James C.

James C.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and installed new sump assembly. Ran diagnostics to test operation. I found no leaks after repair and the unit is working properly. Job complete

Near Ranchland Hills Blvd, Jonestown, TX 78645
James C.

James C.

WASHER AMANA NTW4516FW2 Arrived on site and installed new control. Ran calibration and auto diagnostics. Unit now functions properly and no fault codes found. Job complete

Near Travis St, Jonestown, TX 78645
James C.

James C.

DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site and installed new inner door, outer door, ui and installation hardware. Tested unit for proper operation and leaks. Found unit working properly and all water connections dry at time of service. Job complete"

Near W Reed Park Rd, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site and called tech line and spoke to Andrew #7724013387 to document issue. Installed new door and tested. Unit working properly. Job complete

Near Matisse Pointe Dr, Jonestown, TX 78645
James C.

James C.

DRYER MAYTAG MGD5500FC0 Arrived on site and installed new ui. Tested unit for proper operation and found unit working properly. Job complete

Near Villa Capri Court, Jonestown, TX 78641
James C.

James C.

DRYER WHIRLPOOL WED92HEFW2 "Arrived on site and installed new side panels, top and console. Unit was not installed at time of service and I was unable to verify operation. Job complete"

Near W Reed Park Rd, Jonestown, TX 78645
James C.

James C.

DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site to install new tub and found inner door, outer panel and ui damaged as well. I also found the mounting hardware missing and the floor under dishwasher will not allow for the unit to sit flush. Instructed superintendent of the floor and of the additional parts required to complete repair. I also found that the power cord was missing. Installed new tub and will return with required parts to complete repair; ordrng 1 W10518673 (nameplate) and 1 W10908291 (door-inner) and 1 W11124384 (SUMP) and 1 W11165143 (OUTER PANEL) and 1 W11165146 (UI) and 1 WPW10292152 (parts-misc)"

Near W Reed Park Rd, Jonestown, TX 78645
James C.

James C.

DISHWASHER GE GDT655SSJ4SS Arrived on site and tested operation. I found the drain pump not running but getting correct voltage. Installed new drain pump and tested operation. Unit working properly and all water connections dry at time of service. Job complete

Near Hobby Ln, Jonestown, TX 78645
James C.

James C.

WASHER AMANA NTW4516FW2 Arrived on site and found that the control ordered is incorrect for the model. Ran calibration and auto diagnostics. I will need to order the correct control to complete the repair. Unit is not maintaining proper speed during spin cycle and no obstructions were found. Control is expart and office will have to schedule return visit. I will also bring harness due to the motor cutting out intermittently. ; ordrng 1 W10899776 (harns-wire) and 1 W11170317 (CONTROL)

Near Travis St, Jonestown, TX 78645
James C.

James C.

DRYER WHIRLPOOL WED92HEFW2 "Arrived on site and found that the top and both panels are dented. I also found the clips for the console have broken as well. Unit will need both side panels, top and console to repair. I attached photos of the damage. Repair will require 2 hours; ordrng 1 WPW10391519 (console) and 1 WPW10468495 (PANEL)"

Near W Reed Park Rd, Jonestown, TX 78645
James C.

James C.

OVEN WHIRLPOOL WOD51EC0HS00 "Arrived on site and ran diagnostics. I found a communication error between control panel and controls. Unit also has a fan speed error for the lower oven. I noticed the unit would show that it was baking after turning unit off but no heat. Unit will need both controls, control panel and lower blower to repair ; ordrng 1 W11109174 (blower) and 1 W11261167 (CONTROL) and 1 W11261169 (CONTROL) and 1 W11297709 (CONTROL PANEL)"

Near Hidden Ridge Pl, Jonestown, TX 78645
James C.

James C.

WASHER AMANA WTW4616FW2 Arrived on site and tested operation. I found no faults in memory and ran auto test. I found the motor pulsing during spin cycle and ran test on actuator. I found the actuator not reading properly while turning basket. Installed new actuator and calibrated. Ran auto test again and found the unit running spin test properly. Job complete

Near Travis St, Jonestown, TX 78645
James C.

James C.

WASHER AMANA WTW4616FW2 Arrived on site and tested operation. I found the unit pulsing in spin. Installed new capacitor and tested and found unit not pulsing during spin but is cutting the spin cycle short. Installed new control and found new control would not allow calibration mode. I will need to reorder control to complete repair. ; ordrng 1 W11170645 (CONTROL )

Near Travis St, Jonestown, TX 78645
James C.

James C.

DRYER MAYTAG MGD5500FC0 Arrived on site and tested operation. I found the unit has f6e2 fault. Inspected harness and found to be good. I found the connection at the control loose due to a broken retainer clip. Rescuers and tested but the same error came up. Installed new control but unit still has error. Unit will need ui to complete repair. Office to schedule as the ui shows to be factory only. ; ordrng 1 W11179321 (UI)

Near Villa Capri Court, Jonestown, TX 78641
James C.

James C.

DISHWASHER KITCHENAID KUDS03FTSS2 Arrived on site and installed new control panel and control. Ran diagnostics and found unit working properly. Job complete

Near W Reed Park Rd, Jonestown, TX 78645
James C.

James C.

OVEN KITCHENAID KFGS530ESS2 Arrived on site and tested operation. Preheated oven to 350 to test temps and found once unit preheated it would no reignite to heat again. I found the safety valve to be at fault for the cooktop flair ups and poor oven performance. Installed new valve and tested. Unit working properly. Job complete

Near Cross St, Jonestown, TX 78645
James C.

James C.

DISHWASHER KITCHENAID KUDS03FTSS2 Arrived on site and tested operation. I found some buttons work intermittently and others do not work. Removed key pad ribbon from control to test control and found to be good. Unit will need new key pad. Instructed customer that the key pad shows to be discontinued and we will have to request the part through their home warranty. I would also like to return with the main control Incase it has an issue once diagnostics is able to be ran with new keypad ; ordrng 1 WPW10084136 (panel-cntl)

Near W Reed Park Rd, Jonestown, TX 78645
Jerry C.

Jerry C.

DRYER WHIRLPOOL WED8540FW1 "WED8540FW1 Arrived to inspect no heat. I found the unit would power up, but not heat. Inspection revealed L1 and L2 connections reversed, but not consequential. The L2, connected to the unit’s L1 connection showed 124.8 VAC. The L2 terminal had 6.5 VAC and when tested L1 to L2, showed 86 VAC. I advised the customer of my findings and that they will need to contact a qualified electrician to corrected the voltage supply issue. I found the terminal block was not correctly installed and mounting hardware loose and I corrected. No lint within newer chassis, no leaks observed during service."

Near Sundancer Ln, Jonestown, TX 78645
Jerry C.

Jerry C.

RANGE KITCHENAID KDRS467VSS01 "KDRS467VSS01 Arrived to inspect ignition issue. I found the RR would not ignite or spark and the center front would intermittently spark. I found the burners required cleaning to correct bad continuity for the ignition system. I cleaned and tested all burners and regular ignition resumed. Operational test good, no gas leaks detected during service. PR190

Near W Reed Park Rd, Jonestown, TX 78645
James C.

James C.

RANGE WHIRLPOOL WEG745H0FS1 Arrived on site and tested operation. Found that the push rod for door switch is bent and causing light to stay on as well as the broiler cutting off due to the control thinking the door is open. Straightened push rod and tested. Unit working properly. Job complete

Near Elm St, Jonestown, TX 78645
James C.

James C.

WASHER MAYTAG MHW5500FW1 Arrived on site and tested operation. Customer stated that the soap dispenser was not staying set to powder and the soap would back up in the dispenser. Also finding clothes with cuts in them and having an odor after complete. Ran diagnostics and found fault for over suds. Asked customer when the last time the unit had a clean washer cycle and it was about 2 month prior with vinegar and baking soda. Instructed customer that the foaming of that mixture can cause issues with sensors and the best cleaner is the Affresh cleaner as it will remove build up and odor from the unit. Tested dispenser and found the divider is not staying up in the powder soap position. Installed new dispenser and tested. I also found no sharp edges on any components inside the basket of the washer. Unit working properly. Job complete

Near Breeze Way, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR MAYTAG MFI2568AES Arrived on site and installed new reservoir. Tested for proper operation and found unit working properly and all water connections dry at time of service. Job complete

Near Panoramic View, Jonestown, TX 78645
Lou S.

Lou S.

COOKTOP WHIRLPOOL WFE515S0EB1 "arrived on site to inspect range oven door. Upon further inspection, the customer advised that the door had been repaired by an AE tech recently , but she found that there was a screw missing from the back terminal block panel and the power cord wasn’t secure. The customer thought that she might have swept up the screw while cleaning. I removed the terminal block panel and reinstalled the power cord clamp that secures the power cord to the chassis and re-installed a screw in the place of the missing screw. Job completed."

Near Lura Ln, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site and installed new control and u.i. Tested for proper operation and found unit working properly. Job complete

Near Matisse Pointe Dr, Jonestown, TX 78645
James C.

James C.

WASHER MAYTAG MVWX655DW0 Arrived on site and inspected for oil leak. Found oil leaking from spin tube and getting into tub and basket. Installed new gearcase and tested operation. Unit working properly and all water connections dry at time of service. Job complete

Near Crumley Creek Rd, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR MAYTAG MFI2568AES Arrived on site and tested operation. Found ice maker not cycling and unable to jump start. Installed new ice maker kit and tested. Found filter head will also need to be replaced as the internal valves are blocking proper water flow with filter installed. All water connections dry at time of service ; ordrng 1 WP12956202 (reservoir)

Near Panoramic View, Jonestown, TX 78645
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRFC704FBS00 Arrived onsite for the refrigerator with a no ice condition. I found the UI not responding to any selections and stuck on cubed ice. Need to replace the UI to further test. Ordering W11099702 PANEL-UI. RS for Tue 10/23.; ordrng 1 W11099702 (PANEL-UI)

Near Matisse Pointe Dr, Jonestown, TX 78645
Paul R.

Paul R.

COOKTOP WHIRLPOOL WFE515S0EB1 Arrived onsite for the range with the oven door not opening or closing correctly. I found the load hinge with a broken weld on one of the pins. I replaced the hinge and the door works as designed. Ms stated the cord is not connected correctly and is loose. I advised ms that the cord is not supplied by the manufacture and she would need to contact the installer to get this repaired. Call complete.

Near Lura Ln, Jonestown, TX 78645
Lou S.

Lou S.

arrived on site to inspect washer not draining. Upon further inspection, I placed the unit in diagnostics and tested and error code 18 appeared (drain pump failure). I tested the unit by adding water to the unit then turning on the drain pump (mode 12) and the drain pump would not actuate. I unplugged the unit and using my wet vac, I vacuumed the remaining water from the unit through the drain pump hose. I removed and replaced the drain pump then tested again. The unit operated as designed. I cleared the error code. No water leaks observed during service, job completed.

Near Farm to Market Rd 1431, Jonestown, TX 78645