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Local Reviews
for Jonestown, TX

Appliance Express Rated 5.0 out of 5 stars based on 9 customer reviews

Map of Jonestown, TX

Very good




Review of Appliance Express


Map of Jonestown, TX

Very good




Review of Appliance Express


Map of Jonestown, TX

Excellent Service




Review of Appliance Express

James identified the problem with the dishwasher and was able to fix it quickly.


Map of Jonestown, TX

Great service and communication!




Review of Appliance Express


Map of Jonestown, TX

Exceptional service




Review of Appliance Express

Tec showed up ahead of schedule. Very knowledgeable, professional and courteous. Fixed the problem!! Great job!!


Map of Jonestown, TX

Great Service




Review of Appliance Express

..very efficient, cordial, and professionally handled..


Map of Jonestown, TX

All excellent




Review of Appliance Express

All excellent


Map of Jonestown, TX

Andrea




Review of Appliance Express

Excellent from start to finish. Professional.


Map of Jonestown, TX

Exceptional service!




Review of Appliance Express

From the time Jerry appeared at my door he was professional, polite, and exuded confidence that he could help. His demeanor and conversation put me at ease instantly. Though all of your technicians have been nice he was by far the most helpful. He set straight to work to diagnose all of the issues. He demonstrated a great understanding of how to deferentially diagnose the issues and come up with a plan so as to continue assessment/fix the issues. I must add, these same issues I have been dealing with for years. I am thankful for his above and beyond professionalism (making my dog even feel comfortable) and mostly that he is an exceptional technician. Great Job!


James C.

James C.

REFRIGERATOR JENN-AIR JF42NXFXDW01 Arrived on site and tested operation. I found all functions working but compressor will not start. Inverted flashing 3 pulses indicating failed inverter. Verified proper voltage from control to inverter. Installed new inverter and tested operation. Compressor now running and u it beginning to cool. Instructed customer that the unit will take up to 24 hours to reach normal temps. Job complete

Near Ladera Tr, Jonestown, TX 78645
James C.

James C.

WASHER WHIRLPOOL WTW5000DW0 Arrived on site and tested operation. I found that the actuator is not shifting unit from spin to agitation. Inspected actuator and the shifter arm is moving freely and not attached to the cam. Installed new and ran diagnostics and found unit working properly. Job complete

Near Mountain Top Cir, Jonestown, TX 78645
James C.

James C.

WASHER WHIRLPOOL WTW7000DW4 Arrived on site and tested operation. I found cold water dripping into unit constantly and water staring to run around tub ring and leak from underneath unit. Installed new valve and cleaned up water. Tested operation and found unit working properly and no leaks found after repair. Job complete

Near Starboard Cove, Jonestown, TX 78645
James C.

James C.

FREEZER WHIRLPOOL WSZ57L18DM00 Arrived on site and tested operation. I found unit ihad started cooling but the evaporator is frozen over and looks to have finally defrosted in center. Cleared all ice build up and installed new control. Tested operation and found unit working properly. Job complete

Near Crystal Cove, Jonestown, TX 78645
James C.

James C.

DISHWASHER KITCHENAID KUDU03STSS1 Arrived on site and installed new vent and thermal fuse. Ran diagnostics and found unit working properly. Job complete

Near Matisse Pointe Dr, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site and tested operation. Customer stated that their ice cream had gotten soft and unit was not making ice. They turned the freezer down to -6 degrees and found the water was not completely turned on. I tested temps and found the freezer at -5.6 degrees and the fresh food at 36.7 degrees. Unit is currently making ice and no errors in diagnostics. I turned the freezer temp back up to 0 to allow unit to operate at the temp setting the issue occurred. Instructed customer to keep an eye on it for the next few days to see if the temps rise again. Unit working properly. Job complete

Near Matisse Pointe Dr, Jonestown, TX 78645
James C.

James C.

FREEZER WHIRLPOOL EV188NYWS00 Arrived on site and tested operation. I found no water getting to ice maker. I found that the water was not turned on to unit . Turned water on and tested. Unit working properly. Job complete

Near Northlake Hills Dr, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR FRIGIDAIRE LFFH20F3QW

Near W Reed Park Rd, Jonestown, TX 78645
James C.

James C.

FREEZER WHIRLPOOL EV188NYWS00 "Arrived on site and found no refrigerant in sealed system. Removed evaporator, compressor, exchanger and drier. Installed new compressor, exchanger, drier and evaporator as well as a service port on compressor. Vacuumed system to clear and test for leaks. System held vacuum and I charged with 4.2oz 134a and tested for proper cooling. Unit tests good. Job complete"

Near Northlake Hills Dr, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived on site and tested operation. I found that the ice maker has been over filling and the water is dispensing slow. I also found that items in temp control drawer are freezing. I found that the supply hose has been linked behind unit causing water flow issues which have caused ice maker to over fill. Corrected supply hose and tested. I found water now flowing properly. I found the temp control drawer working properly and instructed customer on use and proper loading. Unit tests good. Job complete

Near Ranchland Hill Vista, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR KITCHENAID KBFO42FTX03 Arrived on site and found frost and ice building up in freezer. I found that the new gasket is defective and not holding a proper seal. Removed all frost and ice and installed new gasket. Tested for proper seal and found to be good. Job complete

Near Lantern View Dr, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR KITCHENAID KBFO42FTX03 Arrived on site and found both fresh food door gaskets separating. I also found that the freezer door gasket is full of water and not sealing properly causing frost build up on bottom of freezer drawer. Installed new fresh food gaskets and will return with freezer door gasket; ordrng 1 2309216 (gasket-fip)

Near Lantern View Dr, Jonestown, TX 78645
James C.

James C.

RANGE JENN-AIR JLRP436WP01 Arrived on site and tested operation. I found no faults and the time was off by 4 minutes. During diagnostics I found all features could not be access. Installed new ui and power supply. Tested operation and found unit working properly and all functions test good. Job complete

Near W Reed Park Rd, Jonestown, TX 78645
James C.

James C.

DISHWASHER KITCHENAID KUDC10FXSS3 Arrived on site and tested operation. I found no function from dishwasher. Tested fuse and found to have failed. Tested heater and all loads and found to be good.. Installed new fuse kit and tested operation. No faults found after repair and unit functioning properly. Job complete

Near Regatta View Dr, Jonestown, TX 78645
James C.

James C.

FREEZER WHIRLPOOL EV188NYWS00 "Arrived on site and tested operation. I found the unit running but not cooling accessed evaporator and found no frost pattern and evaporator hissing. Unit will need new evaporator, exchanger and compressor to repair.

Near Northlake Hills Dr, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site and recovered sealed system refrigerant. I only found 5 psi to be in the system indicating very low charge. Installed new compressor kit, evaporator and evaporator cover. I found the control to be the incorrect part in box and will have to reorder. Vacuumed system clear and test for leak. System held vacuum so I charged with 4.65oz 134a. Plugged unit in and once system pressurized the condenser failed and will need to be replaced as well due to the lower line running through the drain pan has corrosion build up causing failure. Instructed customer of findings. Office to schedule return visit for 2 hours; ordrng 1 CNOTE (SS 2 HOURS) and 1 W10865728 (condenser) and 1 W11333076 (CONTROL )"

Near Lakeside Dr, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR WHIRLPOOL WSZ57L18DM00 Arrived on site and tested operation. Customer stated the u it was giving over temp alarm after door did not close properly. Customer attempted to reset alarm but the button did not function. They also attempted to turn off and the unit would not turn off. After turning breaker off and back on the power button would not allow them to. I tested the function of the power button and found it to not function correctly. Unit will need new control to repair.

Near Hidden Ridge Pl, Jonestown, TX 78645
James C.

James C.

OVEN WHIRLPOOL KEBK206SSS00 Arrived on site and tested operation. I found the upper oven does not heat but the lower oven does. Tested elements and fuses and found upper oven thermal fuse has failed.

Near Northlake Hills Dr, Jonestown, TX 78645
James C.

James C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. I found a fault for the owi sensor. Inspected sensor and found harness was not locked in completely. Secured connector and tested operation. Unit working properly and no faults after diagnostics cycle. Job complete

Near Center St, Jonestown, TX 78645
James C.

James C.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and inspected unit for leaks. I found evidence of water leaking through the float housing. Removed float and found a large build up of calcium around the housing and growing down into the housing that could act like a sponge and cause a slow leak. Cleaned housing and float and reinstalled. Tested operation and after 2 test cycles I could not duplicate a leak. Instructed customer of my findings and that there are no leaks as of this time. Job complete

Near Ranchland Hills Blvd, Jonestown, TX 78645
James C.

James C.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and inspected unit for leaks. I found evidence of water leaking through the float housing. Removed float and found a large build up of calcium around the housing and growing down into the housing that could act like a sponge and cause a slow leak. Cleaned housing and float and reinstalled. Tested operation and after 2 test cycles I could not duplicate a leak. Instructed customer of my findings and that there are no leaks as of this time. Job complete

Near Ranchland Hills Blvd, Jonestown, TX 78645
James C.

James C.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and tested operation. I inspected under unit and found the source of the leak to be the diverter on the sump assembly. Collected diagnosis which applies to quoted cost; ordrng 1 WPW10605057 (pump and motor assy)

Near Ranchland Hills Blvd, Jonestown, TX 78645
James C.

James C.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and installed new sump assembly. Ran diagnostics to test operation. I found no leaks after repair and the unit is working properly. Job complete

Near Ranchland Hills Blvd, Jonestown, TX 78645
James C.

James C.

WASHER AMANA NTW4516FW2 Arrived on site and installed new control. Ran calibration and auto diagnostics. Unit now functions properly and no fault codes found. Job complete

Near Travis St, Jonestown, TX 78645
James C.

James C.

DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site and installed new inner door, outer door, ui and installation hardware. Tested unit for proper operation and leaks. Found unit working properly and all water connections dry at time of service. Job complete"

Near W Reed Park Rd, Jonestown, TX 78645
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site and called tech line and spoke to Andrew #7724013387 to document issue. Installed new door and tested. Unit working properly. Job complete

Near Matisse Pointe Dr, Jonestown, TX 78645
James C.

James C.

DRYER MAYTAG MGD5500FC0 Arrived on site and installed new ui. Tested unit for proper operation and found unit working properly. Job complete

Near Villa Capri Court, Jonestown, TX 78641
James C.

James C.

DRYER WHIRLPOOL WED92HEFW2 "Arrived on site and installed new side panels, top and console. Unit was not installed at time of service and I was unable to verify operation. Job complete"

Near W Reed Park Rd, Jonestown, TX 78645
James C.

James C.

DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site to install new tub and found inner door, outer panel and ui damaged as well. I also found the mounting hardware missing and the floor under dishwasher will not allow for the unit to sit flush. Instructed superintendent of the floor and of the additional parts required to complete repair. I also found that the power cord was missing. Installed new tub and will return with required parts to complete repair; ordrng 1 W10518673 (nameplate) and 1 W10908291 (door-inner) and 1 W11124384 (SUMP) and 1 W11165143 (OUTER PANEL) and 1 W11165146 (UI) and 1 WPW10292152 (parts-misc)"

Near W Reed Park Rd, Jonestown, TX 78645
James C.

James C.

DISHWASHER GE GDT655SSJ4SS Arrived on site and tested operation. I found the drain pump not running but getting correct voltage. Installed new drain pump and tested operation. Unit working properly and all water connections dry at time of service. Job complete

Near Hobby Ln, Jonestown, TX 78645
James C.

James C.

WASHER AMANA NTW4516FW2 Arrived on site and found that the control ordered is incorrect for the model. Ran calibration and auto diagnostics. I will need to order the correct control to complete the repair. Unit is not maintaining proper speed during spin cycle and no obstructions were found. Control is expart and office will have to schedule return visit. I will also bring harness due to the motor cutting out intermittently. ; ordrng 1 W10899776 (harns-wire) and 1 W11170317 (CONTROL)

Near Travis St, Jonestown, TX 78645
James C.

James C.

DRYER WHIRLPOOL WED92HEFW2 "Arrived on site and found that the top and both panels are dented. I also found the clips for the console have broken as well. Unit will need both side panels, top and console to repair. I attached photos of the damage. Repair will require 2 hours; ordrng 1 WPW10391519 (console) and 1 WPW10468495 (PANEL)"

Near W Reed Park Rd, Jonestown, TX 78645
James C.

James C.

OVEN WHIRLPOOL WOD51EC0HS00 "Arrived on site and ran diagnostics. I found a communication error between control panel and controls. Unit also has a fan speed error for the lower oven. I noticed the unit would show that it was baking after turning unit off but no heat. Unit will need both controls, control panel and lower blower to repair ; ordrng 1 W11109174 (blower) and 1 W11261167 (CONTROL) and 1 W11261169 (CONTROL) and 1 W11297709 (CONTROL PANEL)"

Near Hidden Ridge Pl, Jonestown, TX 78645
James C.

James C.

WASHER AMANA WTW4616FW2 Arrived on site and tested operation. I found no faults in memory and ran auto test. I found the motor pulsing during spin cycle and ran test on actuator. I found the actuator not reading properly while turning basket. Installed new actuator and calibrated. Ran auto test again and found the unit running spin test properly. Job complete

Near Travis St, Jonestown, TX 78645
James C.

James C.

WASHER AMANA WTW4616FW2 Arrived on site and tested operation. I found the unit pulsing in spin. Installed new capacitor and tested and found unit not pulsing during spin but is cutting the spin cycle short. Installed new control and found new control would not allow calibration mode. I will need to reorder control to complete repair. ; ordrng 1 W11170645 (CONTROL )

Near Travis St, Jonestown, TX 78645