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for Jollyville, TX
made a difficult repair look seamless
James) - Jollyville, TX
on time, communicated very well and most importantly did great work
Milestone - Jollyville, TX
never gotten a complaint from a homeowner or with scheduling. also, if there is a warranty conflict it is usually resolved in house which is great
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived onsite for unit constantly running and frost on food, found seal was slightly bent back and was able to add clay buffer in to correct, customer also stated that it would not dispense water or ice intermittently, checked UI and connection and checked good, removed grille and inspected door harness and found 2 wires split and one stretched, u it will need new freezer door to complete repair, no leaks on site, ; ordrng 1 LW10913113 (dor-fip)"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for prior diagnosed part replacement, removed and replaced hinge and cams and tested good, no seals properly"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for the unit door is not closing properly and not leveled. Tested the unit and found the hinge under the right door is not secured and loose. Readjusted the hinge and adjusted the cam. Tested the unit and unit works properly. All water connections were dry at the time of service.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator no cool. Upon further inspection, I opened the FC door to get temp reading and found it to be very warm inside, as the same with the RC section. I unplugged the unit and waited 30 seconds and plugged it back in and no change. I removed the back cover to inspect the compressor and found the drier with ice built up on it. The compressor was hot to the touch and the lines were room temp. I suspect a restriction in the line somewhere and am ordering a sealed system. I am ordering the compressor, evaporator, UV drier, access valve and a CNOTE-2HR JOB No water leaks observed during service.; ordrng 1 CNOTE (2 HR JOB) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 The customer had to leave early and nobody was at the home to let me in. The office needs to call and RS. ; saved tckt
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for damaged door found large dent on fresh food door,removed damaged door installed new door and nameplate checked door seal good ."
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for damaged door,found large scratch on fresh food door,removed damaged door installed new fresh food door checked door seal good installed nameplate"
OVEN WHIRLPOOL WFE515S0ES2 "Arrived on site for no light. Removed back panel, found 0 volts leaving control, checked socket, found socked not completely installed and tilted causing black wire to short to chassis and take out control. Spoke with David on finding advised to replaced control again. Replaced control and socket ASSY and tested good. Sr#7724087869 David"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived onsite and found unit operating as designed, Advised customer on use and care. Found issue to merely need a customer instruct as dispenser bin was not fully inserted."
OVEN WHIRLPOOL WFE515S0ES2 "Arrived on site for unit not Turing on light, found control not sending voltage to light, replaced control and Testd good,"