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for Jarrell, TX
Problem not fixed!
Marjo - Jarrell, TX
Still not making ice!
Harmoney - Jarrell, TX
Ali - Jarrell, TX
Very professional and timely service
Lauren - Jarrell, TX
He did a great job and very nice and professional!
Glynis - Jarrell, TX
Always very professional!
Glynis - Jarrell, TX
Vincent - Jarrell, TX
Clif was extremely efficient and told me everything that was going to take place during his time of service. He was amazing!
Megan - Jarrell, TX
Glynis - Jarrell, TX
Clift was very knowledgeable and extremely helpful. He knew his stuff!!
Harmoney - Jarrell, TX
Quick and efficient
Tara - Jarrell, TX
Jenni - Jarrell, TX
Excellent customer service
Jenny - Jarrell, TX
Excellent communication and customer service over the phone and excellent repair skills by the repair technician! Thank you!!!! I love my washing machine!!
Annemarie - Jarrell, TX
He was a great tech
Great, Fast Service!
Matthew - Jarrell, TX
Al was a very respectful, knowledgable service technician! I definately will recommend Al, and Appliance Express, to anyone who needs appliance servicing! Thanks again!!
John - Jarrell, TX
Amazing Quick and Curtious
Jose - Jarrell, TX
Louise - Jarrell, TX
Gerry was on-time, professional, knowledgeable and friendly/pleasant! He took the pain out of appliance repair -- appreciate him very much!
Timothy - Jarrell, TX
Outstanding service.. Very courteous and knew how to repair our appliance quickly and right.
Mike - Jarrell, TX
Monica - Jarrell, TX
Pleasure having him and his assistant repair my washing machine.
Marcie Sobieski - Jarrell, TX
My problem was fixed right away. I was very happy.
Lord - Jarrell, TX
Robbin - Jarrell, TX
Prompt, efficient, professional service
Joana - Jarrell, TX
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found failed fill tube heater for icemaker. Heater will need to be replaced to complete repairs. ; ordrng 1 W11087201 (heater)
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site to diagnose a dishwasher that is not heating. Tested all parts and components and found no failures with unit at this time. Advised homeowner on best cycles and options to use for best performance. No leaks were found at time of service.
RANGE WHIRLPOOL WFE975H0HZ1 Arrived on site to diagnose a range with a damaged panel. Found large bubble in touch pad. Control panel will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W11178664 (panl-cntrl)
DRYER KENMORE 110.870876 Arrived on site for dryer not heating properly. Upon arrival I found after disassembling the unit that all the thermostats checked out fine but the heating element have blown a hole through its entire metal plate that the coils are attached to add head blowing a hole straight through coils also. After getting customer approval I install the new part and retest of the unit and verified that the unit is not functioning as designed and heats well. Call complete.
OVEN WHIRLPOOL KSGG700ESS1 Arrived on site to replace previously ordered parts. Found rack in storage drawer to close to ignitor wiring causing intermittent operation of ignitor. Remove rack and tested unit. Found all is working properly at this time. N
DRYER FRIGIDAIRE FAQE7001LW0 Arrived onsite for dryer not drying clothes all the way. Upon checking temps I found the high heat cycle would not go past 160F. I found that when in air dry no heat the unit was still heating indicating a shorted element or partially heated element. I am ordering the main control (137070890NH) and heating element (137114000) for repair. Requesting AUTHO. ; ordrng 1 137070890NH (CONTROL ) and 1 137114000 (heater)
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite to install previously diagnosed parts. I installed the ice maker and valve. Unit is working as designed at this time. Job complete.
DRYER WHIRLPOOL WED6620HW1 Arrived on site and installed new control and console. Tested operation and found unit working properly. Job complete
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose a dishwasher that is leaking. Found water valve cross threaded and water fitting over tightened. Replaced water valve today but fitting will need to be replaced to complete repairs as gasket inside fitting is cut.Advised homeowner not to turn on water under sink as leak will occur until fitting is replaced.; ordrng 1 W10685193 (fitting)
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to replace ice separator and icemaker. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite and found unit cooling properly. Ice maker does not work. Found unit not filling ice maker. Ordering ice maker and valve.. ; ordrng 1 W11294907 (IM) and 1 WPW10341329 (VALVE)
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived onsite and found leaking under the sink due to leak coming from kinetics filtration system. Tested dishwasher and found unit is not contributing to leak issue. All checks good. Advised customer on findings.
WASHER WHIRLPOOL WDF330PAHB2 Arrived on site for dishwasher not working properly. Upon arrival I ran a diagnostic check and found that there is an error code indicating the motor was not functioning properly and after testing voltage to the motor I found that the main control is working as designed. I would ahead and installed a brand new motor and pump assembly was able to retest the unit and verify that the unit now feels agitated and drains in that order and there are no leaks before during or after repair. Call complete
REFRIGERATOR KITCHENAID KSSC48QTS00 Arrived on site to repair previously diagnosed IR emitters as well as icemaker. . Upon arrival customer inquired about the Dispenser door harness repair because of the fact that whirlpool tech line had deemed wire the door that the harness is needed for customer
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site for refrigerator that customer stated was not defrosting. Upon arrival I found that the freezer section did indeed have a defrost issue and after running a diagnostic test I found that the buy metal thermostat was stuck open and not allowing for the circuit to close.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived on site for refrigerator that was dented on the freezer side. Upon arrival I found the dent in the freezer side door and install the new freezer door we were sent with and was able to retest and verify that the unit is not functioning as designed call complete
OVEN WHIRLPOOL KSGG700ESS1 Arrived on site for oven that was not staying lit correctly. Put arrival I found that the DSI module was sending power most of the time to the igniter in the bake area of the oven. But occasionally due to wear and tear the board was not always sending power I also found that the sparker inside the break area of the oven was also worn down from usage and not able to hold a charge to allow proper sparking every other time oven was being used. Office to reschedule due to parts being out of stock; ordrng 1 W10860916 (module-spk) and 1 WPW10324262 (igntr-oven)
REFRIGERATOR WHIRLPOOL WRT348FMES00 Arrived on site and installed new compressor kit and stub. Vacuumed system to clear and test for leaks. Charged with 4.16oz 134a and tested. Unit now cooling and tests good. Job complete
DRYER WHIRLPOOL WED6620HW1 Arrived on site to diagnose a dryer that is not running. Tested unit and found clogged external venting caused excessive moisture to build up inside the unit and short control and panel. Control and panel will need to be replaced to complete repairs. Advised homeowner on venting issue. Office will need to set return date due to part availability.; ordrng 1 W11370450 (CONSOLE) and 1 W11388022 (CONTROL)
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived on site to replace icebox controls. Replaced both controls and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
WASHER WHIRLPOOL WTW5000DW3 Arrived on site to diagnose a washer that is not draining. Tested unit and found failed drain pump assembly. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect refrigerator dropping ice and noises. Upon further inspection, the customer advised that ice randomly falls from the dispenser and the unit makes knocking noises and the door fly open. I found the unit not level. I leveled the unit and tested the ice maker. I could not get the IM to make the noise the customer described. The separator is catching ice cubes and trapping them then as the ice melts, it drops from the dispenser. I am ordering an ice maker and separator and office to schedule return service due to parts being OOS. No water leaks observed during service.; ordrng 1 W11423781 (SEPARATOR ) and 1 WPW10300022 (icemaker)"
DRYER MAYTAG MED5630HW1 "Arrived on site to install previously diagnosed and ordered parts. Due to the drum being bent and rubbing against the bulkhead and causing metal to metal friction, I removed and replaced the drum and bulkhead and tested. Unit is operating as designed. No lint observed during service, job completed."
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived on site to diagnose a refrigerator with inconsistent ice production. Found a mirror and receiver boards for ice been sensor not functioning properly through diagnostics. Both parts will need to be replaced to complete repairs. and 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRT348FMES00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Found sealed system failure in unit. Compressor, filter dryer, and evaporator will need to be replaced to complete repairs. Office will need to set a return appointment for two hour job.; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 W10836706 (evaporator) and 1 W10843121 (drier-tube) and 1 WPW10507886 (compressor)"
COOKTOP WHIRLPOOL WFE505W0HB1 Arrived on site to diagnose a range with a burner not operating properly after previous repair. Found incorrect infinite switch installed on unit. Replaced switch with proper part number and tested unit. Found all is functioning properly at this time.
REFRIGERATOR WHIRLPOOL WRT318FMDM06 Arrived on site to diagnose a refrigerator with a door gasket that is not operating properly. Found gasket misshaped. Reshaped gasket using applied heat. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
DISHWASHER WHIRLPOOL WDF130PAHB1 "Arrived on site for dishwasher to drying the dishes. Upon arrival I entered the unit into a diagnostics mode but found no error codes were stored nor any other indication that there was a soft/hardware issue. I then ran a test cycle and found heating element ohming at 23ohms and the high limit tstat ohmed at .4ohms. Both were within safe ranges and when power was supplied, both parts received 120v. I did go over the method and process of the heating process with customers. I informed customers that tech (TG) will need to get with whirlpool techline during business hours to verify if theres anything else with unit that could be causing the not drying symptoms. Upon arrival unit had some water droplets along inner tub (both top and sides) and some dishes laid upside down had pools of water on top but other then that unit was functioning as designed. Office to reschedule depending on whirlpools recommendation. ; saved tckt"
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived on site for microwave meeting previously diagnosed high-voltage components as well as other electrical hardware. After installing necessary parts I was able to reassemble the unit and verify that the microwave now heats properly and is no longer blowing any fuses or chipping the breakers or shutting off prematurely. Call complete
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for dishwasher not filling. Upon further inspection I found that the unit was filling after running a diagnostic test but when it came to the agitation even though the motor was sending and receiving the proper voltage the unit was not functioning as needed. I ended up replacing the motor and pump assembly and re-tested the unit and found that the dishwasher now functions and cycles through the fill agitation and drain cycles. No leaks before during or after repairs call complete
REFRIGERATOR WHIRLPOOL WRS325SDHB04 Arrived on site for refrigerator making a loud noise. Upon arrival the noise customers had been hearing was present. I checked within the freezer and ff compartments and after disassembly I found evap fan motor and interior parts in both sections functioning as designed. I then inspected the compressor area and found the compressor wasnt mounted in well enough by the four screws holding it down. The compressor had been vibrating loosely within its compartment section. After tightening the mounting screws the noise immediately went away and unit is now functioning as designed. If unit continues or sound reoccurs then we will need to return with some sound dampening pads. Call complete
WASHER WHIRLPOOL MVWX655DW2 "Arrived On site for a washing machine that it stopped midcycle and would not power back on. But arrival I found that the power outlet was getting 120 V and it was sending it to the main control over the main control would not light up for activating anyway I verify that the start button was pushing in and out as needed but still cannot get the main control is in power to the rest of the unit. Replaced the main control and ran a diagnostics check on each cycle setting to verify that the pump,motor, valve, etc within unit were functioning as designed. Unit passed each test and there were no leaks during diagnosis/repair. Washer functioning as designed call complete."
COOKTOP WHIRLPOOL WFE505W0HB1 Arrived on site for arrange that showed burners are on even though they were turned off. Upon further inspection of the unit I cannot find any error codes are indicated any hardware or software failures but after disassembling the unit I found that the culprit had been the front right infinite switch itself. The infinite switch had blown internally I was trying to send power to the front right burner I ended up replacing the infinite switch and found that the unit is not functioning as designed and the burner on indicators have turned off. Unit now functioning as designed call complete
MICROWAVE WHIRLPOOL WMH31017HS6 "Arrived on site fore microwave needing previously diagnosed parts. After installing needed parts I found the high voltage transformer was functioning as designed and caused the capacitor to bubble and deform. We will need to return with the required high voltage parts to finish repair unit fully. .; ordrng 4 W10138793 (THRML FUSE)s and 1 W10836753 (HV TRANSFORMER)"
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for dishwasher that was still but not do anything further except drain. Upon arrival I read a diagnostic check and found the error code indicating that the motor was not functioning as designed. I dont have running a test and finding that the motor receiving the proper voltage but was stuck in place another loan for water circulation I didnt replace the pump and motor assembly and retest of the unit and found that everything is now functioning as designed with no leaks before during or after repair. Call complete