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for Hutto, TX
Way better than your first guy
Mathew - Hutto, TX
Great, quick and efficient warratny service
Marc - Hutto, TX
Amanda - Hutto, TX
Whirlpool Refrigerator Service
Sandyhai - Hutto, TX
When our fridge stopped making ice we received great customer service both over the phone and in person by our technicians Nathan and Michael. The only minor set back was one tech forgot to reattach some wires so our lights inside the fridge wouldnt turn on after he left. No biggie! We called and they came back out the same day and lights were back on in less than 5 mins! Thanks!
Mr Hall - Hutto, TX
Jonathan did a great job. Very professional.
Amy - Hutto, TX
Nathan was very knowledgeable and made sure the repairs were done correctly. He went above and beyond.
Linda - Hutto, TX
I would recommend appliance express..
Great service, technician was very informative
Suzette - Hutto, TX
Nathan was very professional, informative and experienced.
Jackie - Hutto, TX
Chase was thorough and explained everything he did to solve my problem.
3rd times a charm
Kurt - Hutto, TX
The first technician gets zero stars for a terrible attempt at accessing the problem and ordering the wrong part once his initial assessment was incorrect. The second technician was terrific and had a much better bedside manner. So overall it was a subpar experience.
Protection plan service call, dishwasher
David - Hutto, TX
Timely notice and arrival as scheduled. Quick diagnosis and repair of problem. Technician, Tommy, was professional, courteous, and efficient.
Dale Adams - Hutto, TX
Jonathan was on time for the appointment. He was dressed in business attire looking very professional. He quickly diagnosed our problem and gave us excellent advice to keep from it happening again. I could not be more happy with the service he provided.
Model WFG525S0HS0, Arrived on call for all burners continue to click after lit, found that knob switch harness for left rear is bad, ordering switch harness and spark module for top burner igniters, skyped office parts and talked to jordan and will reschedule for 5/22/18.
Model WFG540H0ES1, Arrived on call for gas smell from range, found small leak at supply gas line connection at wall with soap leak detector loosened connection and retightened it and rechecked all connections with soap bubble leak detector and no gas leaks after tightening connection at wall, instructed customer if smelling gas to turn off gas at shut off under cabinet. Preheated oven and found a hard strong smell but it was not a gas smell it is due to enamel in oven has not been cured instructed customer to preheat oven to 500 degrees and run fo about 1 hour and then let it cool to cure enamel in oven, found no smell of gas from top burner with them shut off, all checks good, call complete
Model WED4815EW1, Arrived on call for timer not advancing stuck on 40 min forever, ran cycle and ran it for 5 min and no movement from timer, installed timer, checked operation and all checks good timer is advancing, call complete.
Model WFG515S0EB1, Arrived on call for right front burner and left front burner sometimes not lighting gas, found both igniters are igniting, found issue is with caps and or right front and left front burners not allowing gas to ignite, will order burner caps and right front and left front burners, skyped office parts and no answer, office will reschedule with customer. No gas leaks at time of call
Model WDF520PADB7, Arrived on call for front right stop coming off, replaced right front stop and tested and is locked on rail whl not needed, all checks good, call complete. No water leaks at time of call.
Model WFE540H0ES1, Arrived on call for bad broil element and discolored racks due to element burned out, replaced broil element and racks, was sent wrong lower rack but customer approved the 2 upper racks and does not want the lower rack, fuse and bake element checked good, tested both bake and broil elements and are heating all checks good, call complete.
Model RF114PXST0, Arrived on call for glass panel not being held in oven door, installed parts previously ordered and all checks good, call complete.
Model WOS51EC0AS04, Arrived on call for no power to the control panel after running self clean, found that panel fuse is open and tod and blower are good, installed panel fuse and unit preheated and has good exhaust from lower part of oven, was not able to fully reinstall oven unit has a bad install builder used corner trim to put at front of oven due to sink in flooring under oven and cook top is above the oven and installers installed oven first and the put cooktop above it and the wip cord is tight to cook top and is blocking the oven from being able to be pushed back all the way, customer to contact builder due to this install issue.
Whirlpool Refrigerator WRF736SDAM13 Arrived and installed new ice maker, control and ice box adapter with gaskets. Checked operation and unit checks good.
email@example.com, model WFE540H0ES1, Arrived on call for sparking and arcing in oven and tripped breaker and caught on fire, found no fire, found that broil element is burned out see pic, will order control and broil element, bake element checks good, will order control and bake element, office will reschedule with customer, will order oven racks but will have office verify if covered or not, office will reschedule with customer.
Model WRF736SDAM14, Arrived on call for not able to dispense ice, found that ice clumped in crusher and stopped auger motor from running, instructed customer every 1 week to 2 weeks depending on usage dump ice allow to start new ice to keep ice from clumping also found no air leaks from dispenser chute door or ice room door seal, customer to follow this process to allow auger motor to dispense ice, no oarts needed, call complete, removed ice bin that was stuck and instructed customer if using alot of crushed ice dispense cubed after to clear any dubry left in dispenser chute., no parts needed, and no water leaks at time of call.
Model WFG525S0HV0, Arrived on call for flames to high on burners, adjusted burner flames and all checks good, no gas leaks at time of call, call complete.
Model MHW6000AW0, Arrived on call for f4 e0 error, found i ordered the wrong sensor, rechecked sensor at sensor and is reading 13.2 k ohmd, heater with sensor is needed, will need to reschedule with heater that comes with correct sensor, Skyped office parts and talked to jordan and will reschedule for 5/11/18
Model WRS586FLDM01, Arrived on call for fridge making a loud noise while running, found prior damper louder than it should be, replaced damper and sealed were the inside liner meets outer cabinet on both sections due to air gaps, all checks good, call complete.
Model WRF736SDAM13, Arrived on call for ice maker not making ice or making ice slowly, ice maker optics and water fill and harvest and ice room fan checked good in test but got a e2 error which is ice maker did not return to home position , will order main control and also found i e buildup at rear adapter for i e room will need white adapter and will return with ice maker, Skyped office parts and talked to jordan and will reschedule for 5/9/18
Model WDF520PADM7, Unit has a 1 year extended warranty through builder, Arrived on call for dishwasher door rusting, took pic and was instructed by office repair is authorized rust is covered for 1 full year from the date of purchase. Replaced door panel all checks good, call complete.
Whirlpool Refrigerator ET1CHMXKB03 Arrived and installed defrost heater clip from heater to drip pan hole. Installed new air tower to evaporator cover. Checked operation and unit checks good.
Whirlpool dishwasher WDF520PADM7 Arrived to check unit for a water leak. Started a automatic diagnostics cycle and found water dripping in the front left middle of door. Removed outer door panel and found water leak coming from the vent assembly. Removed vent assembly and found gasket folded over and not seated into channel. Installed vent gasket into channel and reassembled vent assembly. Checked for any leaks and none were found.
Model GX5FHDXVY04, Arrived on call for improper temps in unit, previously found evap fan running while unit was in defrost, found only top half of the freezer evap coil built with ice which is a indication of incomplete defrost, called whirlpool tech line and talked to kevin file number 7721820855, freezer sensor reads 13.7 k ohms at 60 degrees which is with in range, checked fresh food sensor and was out of range replaced control and fresh food sensor harness freezer sensor harness not needed and programed control, and instructed customer to allow for 24-48 hours for proper cooling, no water leaks at time of call, call complete.
Model WTW5000DW1, Unit came with home unit has a 1 yeat extended warranty through the builder, Arrived on call for unit will not drain, and stopped working after filled with water,, found that belt came off again, found that gearcase shaft has droped down more than 1/2 inch and is leaking water down the shaft of gear case, and belt has damage to it and cam is damaged, replaced cam, gearcase, and belt and checked operation of unit and no error codes and ran calabration after and then filled tub up past the agitator and found no leaks from gear case or machine after repair, call complete.
Model WEG745H0FS0, Arrived on call for left rear burner will not ignite, found the right rear and left rear burner caps were swaped which would not allow burners to light correctly, put burner caps on correct burners and tested and all checks good, no parts needed, call complete, customer says bill them they will contact whirlpool due to they were not instructed on customer instructs were not covered by whirlpool, customer will call whirlpool to try to get a pl1, no gas leaks at time of call. Customer will be billed service fee of 99.99 plus tax which =108.24
Kitchen Aid dishwasher model # KDTM354DSS4. Not cleaning dishes and leaving soap film on dishes.
Whirlpool dryer WED6600VW0 Arrived to find the door catch broken and not keeping door shut. Installed new catch and checked operation, checked good. Catch $8.00 - Service and Labor $129.99
Whirlpool refrigerator model# KRFC704FPS00 Arrived on site to install previous diagnosed parts. Gain
Roper dryer model #RED4516FW0. Dryer does not cycle correctly and has long dry times.