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for Hutto, TX
Linda - Hutto, TX
Rusty - Hutto, TX
Awesome five star service... Thank you!
Mrs. K - Hutto, TX
We have used Appliance Express over the years and Tommy is a wonderful representative of what a service company should be!
Hayden - Hutto, TX
Was there when he said he was going to be and great customer service. Fixed problem fast.
Very good technician
Norma - Hutto, TX
Cervantes - Hutto, TX
Excellent service. Can’t speak to price as I have an extended warranty on my washer and dryer with Lowe’s and did not pay anything out of pocket. Lowe’s sent you out to me.
Karin - Hutto, TX
Andy was great! Very nice and respectful.
Sandi - Hutto, TX
Patty - Hutto, TX
The technician was awesome and was diagnosed and fixed it in record time. Your service call fees are a bit high though.
Great customer service
Lisa - Hutto, TX
Andy is very professional, polite and friendly. Very helpful. Great customer service skills. Thanks again for your help with our dryer
Efficent, friendly service
Donna - Hutto, TX
Repair person was punctual and quickly identified the issue. He immediately made repair. Very pleased, will use again!
Great Service and Awesome Staff
Joseph - Hutto, TX
I highly recommend Appliance Express. They've been to my house several times (for different repairs). Their repair staff are very professional and friendly. They also know their stuff.
Page - Hutto, TX
Andy was great. Knew exactly what the issue was had the parts with him and had everything wrapped up and working smoothly!
Austin - Hutto, TX
Andy was very helpful in resolving the issue with my microwave and worked with me to make sure that it got properly billed to warranty!
Great Repair Experience
Christopher - Hutto, TX
Awesome Service, very friendly, professional, and on time. We could not be happier with our repair experience. Andy was excellent and we sincerely appreciate his efforts.
DRYER WHIRLPOOL WED6600VW0 Arrived on site for the unit will not tumble. Tested the unit and found the drum will not rotate but the heater is working. Found the pulley is off. Readjusted the pulley and tested unit. Unit works properly and the vent is clear.
REFRIGERATOR MAYTAG MFI2665XEB6 Arrived on site for the unit is not making ice. Found a pen sheet of ice in the ice bin. Remove the icemaker assembly and found the filter on the icemaker is solid ice. Remove the ice in the ice maker cycled and filled up with water. There is no water leak and the unit is working properly. All water connections were dry at the time of service.
DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site for the unit is not draining. Tested the unit and found the drain pump is broken and will not lock into the sump and motor. Replaced the drain pump and tested the unit. Unit works properly and no water connections to the unit.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site to diagnose unit not making ice at times. Found proper temps in all compartments. Customer informed me that when it fails, the cubes are being harvested and can see them above the ice maker stuck. Found fill Tube partially restricted with ice and allowing smaller than normal cubes to form and causing ice maker to not harvest properly. Air in the system for a unit this new is the number one culprit and could find water seeping by the valve. Removed ice and Informed customer repair to monitor unit. Called source, spoke w/ Andy, who agrees air in the system make cause water to drip to ice maker when it shouldn’t and cause this issue but since I couldn’t detect water seeping by, it might have removed all air from system and work fine after removing ice. Valve may need replaced if issue persists. File#7725350766."
WASHER MAYTAG MVWB765FC1
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 arrived onsite for unit not cooling. Found unit to have a failed compressor. ordrng 1 2HOURSEALEDSYSTEM and 1 SF8404 (VALVE) and 1 W10507884 (compressor)
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived back on site for complaint of unit not re-installed correctly. Found unit installed correctly, customer was concerned on gap between stainless panel and out shell of unit. Advised that unit was only dropped down enough to access vent. Unit was not disassembled stated the gap is normal and the shell is installed correctly."
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite for unit leaking, found water built in drawer bottom. Removed cover n drain pan. Found foam blocking flow in drain, removed and tested good. No leaks on-site"
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site for unit not dispensing ice. Tested unit and for motor seized. Replaced motors d tested good, no leaks on site"
REFRIGERATOR AMANA ASI2575GRS01 Arrived on site to diagnose a refrigerator that is making an unusual noise when the door is opened and closed. Found frame not able to shift due to uneven floors. Adjusted frame tension bolts and tested unit. Found all is working properly at this time and noise has been eliminated . No leaks were found at time of service.
DRYER HOTPOINT HTDX100EM8WW
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site to install previous diagnosed parts. Gained access to fresh food evaporator. Removed remaining ice from evaporator. Removed sensor and installed new. Removed control and installed new. Performed diagnostics mode and ran test 39 and found control reading sensor. All tested good, no water leaks present."
RANGE WHIRLPOOL WFE505W0HS1 Arrived on site for range not preheating. Performed diagnostics mode and tested unit. Found unit not getting correct voltage. Found broken wire at terminal block. Inspected terminal block and found burnt connector. Will need to replace terminal block and repair wire harness. Customer will need to have a 4 prong power cord on hand. ; ordrng 1 5304409888 (block)
DRYER GE GTD42EASJ2WW Arrived on site for the unit is making a loud thumping noise. Tested the unit and unable to duplicate the issue. Also tested the unit with a comforter that the customer provided and still unable to duplicate the issue. Call GE 190701-001190 Greg And advise that there’s nothing wrong with the unit and to raise the leveling feet in the front only.
MICROWAVE WHIRLPOOL WMH1163XVB2 Arrived on site for the unit is making noise when in use. Tested the unit and found the diode arcing And it’s extremely loud. Replace the diode and found the control board is defective.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site for the unit is not cooling properly. Found the temperature in the refrigerator section is at 45°. The freezer section is working properly. Found the refrigerator Evaporator cover is covered with solid ice. Tested the unit in diagnostics and Test 39 thermistor short. Found the unit will need a new thermistor, control and fan motor. Advise customer to defrost the units due to solid ice. All water connections were dry at the time of service.; ordrng 1 CNOTE (DEFROST )"
COOKTOP IKEA ICR555DB00 Arrived on site for cooktop with crack. Inspected unit and found scratch on cooktop not by burners. (See SD-QuickPic) Contacted office and was made aware that warranty will not cover this.No repairs are to be done at this time.
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to diagnose washer making noise. Found washer making a scraping noise but nothing was scraping. Ran motor separately and it was ok basket out and ran again and still made noise with motor hooked to transmission. Replaced transmission, actuator and cam and verified operation. Informed customer of normal sounds washer makes. Recalibrated unit and verified no water leaks at time of svc call. Drain is secure.
WASHER WHIRLPOOL MVWB765FC3 "Arrived on site for the unit is making noise. Tested the unit and found the unit will make a loud ticking noise. Removed the agitator and basket and no obstruction. Replaced the gear case, stator and rotor due to the noise coming from all three parts. Replaced all parts and calibrated the unit. Unit works properly and all water connections were dry at the time of service."
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to install parts I previously ordered. Replaced. And verified operation. Verified no leaks at time of svc call.
OVEN WHIRLPOOL WFG525S0HS1 "Arrived on site to diagnose range broil not working. Turned broil on and verified operation. Customer mentioned they had the door opened when trying to broil. Per owners manual page 11, says to leave door closed while broiling. Informed customer. Verified no leaks at time of svc call."
REFRIGERATOR UNKNOWN ED5DHEXWB03 Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed thermostat shorted out. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
DRYER HOTPOINT HTDX100EM8WW Arrived on site for dryer not starting. Tested and inspected unit and found and found failed thermostats that has no continuity. And failed resistor. Removed and replaced 2 failed thermostats that had on hand. Will need to order operation thermostat as well as resistor to complete repairs. ; ordrng 1 SEENOTE (PARTS RESEARCH ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WE4M181 (THERMOSTAT )
WASHER WHIRLPOOL WTW7000DW4 Arrived onnsite and found f3e2 and shorted valves. Replaced housing assembly unit is now operating as designed. All checks good.
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site to install parts I previously ordered. Replaced control. Harness that connects from UI to main board is also broken,All else is working fine.; ordrng 1 W11025616 (harns-wire) and 1 W11176109 (harns-wire)"