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for Hutto, TX
Quick and easy
Deborah - Hutto, TX
Clif was helpful, and took care of the problem quickly, and efficiently. They were able to get us on their schedule quickly too. Which I was thankful for.
Brad - Hutto, TX
David - Hutto, TX
On time. Fast. Effective. Recapped the problems and his solutions to them. All fixed and recommendations to prevent future problems. Low keyed and soft spoken. Very respectful. Thank you all for your help.
Ice make frozen up and freezer door not shutting
Timothy - Hutto, TX
Technician acted like he knew was he was doing but when he left and my wife came home and retried the icemaker it was not dispensing ice. Tried next am still not dispensing ice. Having to call another technician back out - frustrated.
Quick and friendly
Rebekah - Hutto, TX
Great experience with Appliance Express! Jonathan was as nice! It was nice talking about my baby boy and his new grand baby!! Thank you for your service Jonathan!
Chris - Hutto, TX
Great service and knowledge.
Rubi - Hutto, TX
Brad - Hutto, TX
Great value for price
Rusty - Hutto, TX
Great knowledgeable, personable, technician sensitive to social distance standards of our home.
Friendly service, a pleasure to deal with
Toniann - Hutto, TX
Leticia - Hutto, TX
Ryan - Hutto, TX
Service was great. Personal were polite and professional. Found issue under warranty and quickly replaced. Back to normal.
Karen - Hutto, TX
Christtiana - Hutto, TX
Lyka - Hutto, TX
Service was easy to schedule, prompt communication with technician. Service itself was quick, technician very knowledgeable and got the dishwasher motor replaced and running in no time. Thank you so much!
MICROWAVE WHIRLPOOL WMH31017HS6 Andy with Whirlpool tech line SR#7728855019Arrived on site for microwave still coming on. Called tech line and they explained this was normal due to the NTC (thermostat) reading heat from the oven while customer cooks. Went over these specifics and why the fan comes on with customer. Explained it would be best to turn on the fan while cooking in the future to avoid the fan randomly turning on. Job complete
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for sealed system repair. I gained access to the dryer. When I pierced the dryer I found the equalized psi to be with in range. I removed the compressor, and dryer. I installed a new compressor, UI dryer and access port. I charged the system with 6.0 oz of r134a. I monitored pressures for any leaks and found none. I reassembled the unit and found the freezer cooling back down. Unit is operating as designed. Job complete."
WASHER MAYTAG MVWB835DW4 "Arrived in site for washer having no power. I inspected the unit and work area. I showed good voltage at the outlet, and good voltage to the control. I tested voltage to the UI and found none. . I reassembled the unit and tested. I found the UI console not coming on. I tested voltage to the panel UI and found no voltage again. I am ordering a new control and the panel, UI just Incase. The office will reschedule when we have an eta on the parts.; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)"
WASHER WHIRLPOOL MVWX655DW1 Arrived on site to diagnose a washing machine that is not spinning properly. Tested unit and found failed hub assembly. I will need to be replaced to complete repairs. ordrng 1 W10528947 (drive hub kit)
REFRIGERATOR WHIRLPOOL ET1CHMXKB06 Arrived on site to diagnose a refrigerator that is leaking into RC from freezer. Found freezer drain frozen over. Thawed drain and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on site to diagnose a refrigerator with a dispenser that is getting clogged. Advised homeowner primarily crushed ice usage can and will result in ice shoot clogging overtime. If crushed ice is primarily used chute will need to be cleaned out regularly. Also noted ice maker over fill issue causing cubes to stick together. Water valve and icemaker will both need to be replaced to complete repairs. .; ordrng 1 W11043013 (valve) and 1 WPW10300024 (icemaker)
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for fridge/freezer not cooling. Upon entering the home I could hear a loud noise. Found evaporator fan was the issue and cause of noise. Steamed away all frost build up and replaced evaporator fan. While disassembling the freezer I found the freezer door gasket was faulty creating an air gap and more than likely the cause of the frost build up. Ordered a new gasket for freezer door to return when it arrives for installation. ; ordrng 1 W10407216 (gasket-fip)
WASHER WHIRLPOOL WTW6120HC0 Arrived on site to diagnose a washer that is not producing tones. Found control panel not operating properly and producing no sound. Replaced control panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
FREEZER WHIRLPOOL WRS555SIHZ00 Arrived on site to diagnose a refrigerator is not cooling properly. Tested unit and found metal clip had fallen into fan assembly preventing evaporator fan from running. Removed clip and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
RANGE WHIRLPOOL RF362LXTB2 Arrived on site for oven not heating and to install terminal block and trim. Installed terminal block and tested. Still no heat to oven or burners. Checked voltage at terminal block and failed test. Advised customer to contact an electrician to repair range breaker outside. Only one trim piece was ordered prior to my arrival. Ordered missing trim piece today to install with current trim piece we currently have on hand. ; ordrng 1 W10761018 (trim-door LEFT)
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for DW not closing properly. Found strike was bent not allowing the door to properly close. Replaced strike and door closes as designed. Job complete.
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived on site for MW fan randomly turning on. Removed control and inspected board. Relay was blown. Installed new control. Fan working as designed. Job complete.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for refrigerator to replace previously diagnosed parts. Replaced left RC door and tested the auger motor. Auger motor worked as designed but could hear it in a bind because the ice had frozen over. Removed the solid ice chunks and tested again and found the motor not working. Tested voltage from the main control all the way to the auger motor and had 123VAC. Replaced the auger motor again and tested motor again. Operating as designed. Job complete.
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found refrigerant leak in fresh food evaporator has caused slow loss of cooling overtime. Compressor, evaporator, and filter dryer will all need to be replaced to complete repairs. Office will need to have repairs authorized and set return appointment for three hour job.; ordrng 1 3HOURJOB (3 HOUR JOB) and 1 AUTHONEEDED (AUTHO NEEDED ) and 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"
WASHER MAYTAG MHW6630HC0 Arrived on site to diagnose a washer that is shaking abnormally during spin. Found shock absorbers not operating properly. All four will need to be replaced to complete repairs. Office will need to set return appointment due to part availability.; ordrng 4 W11117022 (SHOCKS)s
DRYER WHIRLPOOL MED6630HC Arrived on site to diagnose a dryer that is not leveled properly. Found leveling legs not set properly. Reset legs to proper position and tested unit. Found all is functioning properly at this time.
OVEN WHIRLPOOL WOS31ES0JS01 Arrived on site to diagnose an oven that is not preheating properly. Tested unit and found only half voltage getting to unit preventing proper heating.
WASHER WHIRLPOOL WTW8500DW "Arrived on site for washer not filling with water. I inspected the unit and work area. I put the unit into diagnostics and found fault codes, F3E2 water temperature inlet fault, F8e1 long fill. I gained access to the inlet valve and replaced it with new. I ran the unit through a diagnostics cycle, and the unit operated as designed. The customer complained about a smell from the washer. The only thing I smelled was stagnant water. I fill the tube and drained it several times to remove the stagnant water. I advise that when the unit is not in use to leave the lid open to allow air flow so the sprayer doesnt stagnate. Job complete, no water leaks detected."
WASHER WHIRLPOOL WTW8500DC2 Arrived on site to diagnose a washing machine that is constantly dripping water into tub. Found water valve seeping. Replaced water valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for fridge intermittently not cooling and no ice production. I inspected the unit and work area. I tested the evap fan, defrost heater, damper control , and ice box fan, all worked as designed. I found the freezer at temp and the fresh food section at temp with the compressor off.the compressor turned on, and the. Turned off 20 minuets later. I gained access to the compressor and did an amp draw on the start device, I found 8 amps and the compressor off. I unplugged the unit and let the pressure equalize and plugged the unit back in, I found the compressor not coming on. I replaced the old capacitor and start device with a set from truck stock. I plugged the unit in and the compressor started right up. I unplugged the unit and let the pressures equalize"
RANGE JENN-AIR JDRP536HL00 "Arrived on site for range burner flame issues. Tested and inspected unit and found RF flame bigger then LR and RF flame. Adjusted and tested and found LR and RF flame the same but RF flame still not the same (Customer on LP and these 3 burners are rated the same at 13000 btus on LP.) ordering burner head, cap and LP spud kit. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11319683 (burnr-head) and 1 W11328971 (CAP) and 1 W11428599 (LP SPUDS)"
ICE MACHINE KITCHENAID KUIX535HBS00 Arrived on site for ice machine not making ice. Tested and inspected unit and found issues with pump leaking water not allowing enough water to flow over cooling plate to create ice. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
OVEN WHIRLPOOL WFG320M0BS3 "Arrived on site for a gas smell while the oven is on. I inspected the unit and work area. I tested all the burners, and while they are light I used my gas detector and found no excess gas coming from the cooktop. I tested the bake/broil and while it was light I used my gas detector and found no excess gas when the oven on. I spoke to the customer about how the oven cycles and that the bake/broil burners turn on and off while the oven cycles. The unit is operating as designed."
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site for ice getting stuck In the ice shoot. I inspected the unit and work area. I tested the impeller to make sure it wasnt stripped on the motor. I inspected the gasket and found it sealing all the way when the door is closed. I tested both crushed and cubed ice, and found both working, I watched for the ice dispenser door closing properly and it is. I spoke with the customer about the unit and found out that it has been working since the last technician was out. Unit is operating as designed. Job complete."
RANGE WHIRLPOOL WFG975H0HZ0 Arrived on site to diagnose a range with burgers that are not lighting evenly. Found some oil buildup inside for assemblies. Cleaned all burner assembly and tested unit. Found all is functioning properly at this time.