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for Hutto, TX
Isaac - Hutto, TX
Great experience. Paul was so freshly and extremely knowledgeable.
Rick - Hutto, TX
These gentlemen took extra time to educate us in how our dishwasher works. They were awesome!
Quick and easy
Lyka - Hutto, TX
Came in at expected time and fixed the issue with our dishwasher quickly. Left us number to contact if there’s any new issues.
Pace - Hutto, TX
All handled on line or with text. Easy communication. Showed up on time. Polite when I say them in person.
Brian - Hutto, TX
Bruce - Hutto, TX
This was great service. Scheduling and communication prior to Mr. Clif Leatherwood coming out was very organized and professional. Clif knew exactly what the issue was with my refrigerator. Quickly replaced the part and all is well. Very pleased and impressed with the whole experience and efficiency.
Cuong - Hutto, TX
Fast and completed repairs
James - Hutto, TX
We have had these guys out three times, three different techs. Always on time, professional, and friendly. All knew what they were doing and explained clearly what the issue was.
Alan - Hutto, TX
Tech did a great job
Linda - Hutto, TX
Andy's Barr Review & Appliance Express
Susan - Hutto, TX
Experience with Andy would 5 Stars--- was professional and timely. Called before his arrival to share his expected time. As far as working with Appliance Express-- 3 weeks is long time to be without a washing machine. I know Appliance Express works with the Lowes Warranty Dept personnel -- which is another review. POOR. POOR Lowes provided me with a loner washing machine. Excellent customer Service from Lowes.
Always a pleasure.
Keith - Hutto, TX
This last visit was warranty work. Steve was really helpful in showing me how to find a couple spots to check on the ice maker.
Service was awesome after clarifying that my appliances were still under warranty
Christtiana - Hutto, TX
Derwin - Hutto, TX
Overall the rep was awesome. Excellent customer service. He answered all my questions and was above to resolve my issues
Linda - Hutto, TX
WASHER WHIRLPOOL WFW6620HC0 Arrived on site and found all functions operating except spin and agitate. Basket moves free. All hardware and wiring looks good from exposed back. Control hums during attempt to agitate. Ordering control to repair. ; ordrng 1 W11314361 (STATOR) and 1 W11354541 (ROTOR)
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site customer complaint was microwave was getting error code came into the house no one was there ran microwave numerous times cant find anything wrong there was nothing to actually test the heat to make sure can’t put water in there but microwave is functioning fine
WASHER WHIRLPOOL WTW7000DW4 "Arrived on site for unit not filling, fund valves stuck shut, removed and replaced valve and tested good. No leaks on site"
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Arrived on site to diagnose a refrigerator that is not dispensing water or producing ice. Tested unit and found water shut off at wall. Turned on water and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Arrived on site for unit not cooling and not able to change temps. Found evaporator iced up, found bimetallic open, also found UI with dead spot so themes can’t be selected. Removed and replaced evap motor and UI panel and tested good"
REFRIGERATOR GE PGCS1NFZSS "Arrived on site for unit not cooling, found compressor not running, unit will need inverter, possible control; ordrng 1 CNOTE (PART AUTHO) and 1 WR49X10283 (inverter kit) and 1 WR55X11064 (board main combined)"
REFRIGERATOR KITCHENAID KFIS20XVMF2 "Arrived on site floor no cool condition. Found unit cold, 2 degrees in freezer and 36 in fresh food section, and cycled off. Opened doors for a about 4 minutes and fans, damper, and compressor all cycled back on. All water connections are dry."
DRYER WHIRLPOOL MEDC465HW0 "Arrived on site for unit turning off while heating, found element touching metal. Replaced and tested good"
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to replace previously ordered parts for refrigerator. Replaced user interface, right side freezer bracket, and RC wiring harness. Tested unit and found all is functioning properly at this time. No leaks were found at time of service."
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found contaminated sealed system causing cooling failure. Compressor, evaporator, and filter dryer would need to be replaced to complete repairs. Homeowner does not wish to go forward with repairs at this time due to extent of repairs needed and they have already replace the refrigerator."
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found refrigerator had slightly over coolEd causing the reservoir to freeze over and stop ice and water from working. As refrigerator temperatures normalized reservoir has already thawed and both parts in refrigerator are working again. No further repairs are needed and were found at time of service.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found the vent assembly leaking. Replaced vent assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to Replace door gasket for refrigerator. Upon arrival found freezer door rail bar holder broken on the right side. Homeowner also informed me of defrost failure on upper evaporator. Right side bracket, UI, and RC wiring harness will all need to be replaced to complete repairs. Gasket is not sealing properly due to miss shaped bracket and door alignment issue due to rail failure. Gasket is not needed at this time but I will bring it with me on return visit in case needed. Homeowner request CL only on return visit. and 1 W10625070 (bracket) and 1 W11087438 (motor-evap) and 1 W11330971 (UI)"
DRYER GE GTD33EASKOWW Arrived on site for noise the operation. Tested unit to find the noise was coming from the loose front felt. Corrected situation and you didn’t now operates with normal sound levels. Discussed with customer vent cleaning.
WASHER WHIRLPOOL WTW7000DW4 Arrived on site for unit that would not fill with cold water. Found failed inlet water valve. Removed and replaced. Unit now works properly with no water leaks.
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for no cool condition. Found that the freezer door gasket is failing in the top right corner allowing frosting and poor air circulation. Will order new gasket and replace.; ordrng 1 W10407216 (gasket-fip)
DISHWASHER KITCHENAID KUDS03FTPA3 Arrived on site for noisy operation. Tested unit to find that it would fill and drain but would not wash. Will order and replace wash motor. Note that the customer has some elaborate trim work to remove before we return. Can here wash motor trying to start. ; ordrng 1 WPW10084141 (cntrl-elec)
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite for the dishwasher with no power. I found the electrical connection for L1 in the J-Box had come apart because it was made up with yellow wire nuts. I replaced the yellow wire nuts with orange. I tested the unit and it is working as designed. Call complete.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived to install previously ordered parts.Removed and replaced the fc harness, main control and UI.Reassembled and unit began operating as designed.Customer told to wait 24 hours for the unit to reach optimal temperatures.All water lines were dry at the end of service.Job complete."
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for refrigerator not dispensing ice. Inspected unit and work. Found ice block in ice container. Performed diagnostics mode and cycled ice while monitoring, found operation normal. Inspected ice container. Removed block from ice container and tested. Found unit dispensing. All tested good, no water leaks r."
WASHER LG WM3180CW
DISHWASHER WHIRLPOOL WDF520PADM9 Arrived on site to diagnose a dishwasher that is not cleaning properly. Found water turned off under sink. Turned on water and tested unit. Found all is working properly at this time. No leaks were found at time of service.
RANGE MAYTAG MGR6600FZ1 Arrived on site to diagnose a range with a possible gas leak. Inspected all connections in unit and found no evidence of leak at this time. No further repairs are needed and all is working properly. No gas leaks were detected at time of service.
RANGE WHIRLPOOL WFG320M0BS3 Arrived onsite for the range with the oven and cooktop not working. I found the oven working as designed. I found the cooktop with no spark. I found 120VAC to the module. I replaced the module and tested the cooktop. The unit is working as designed. Call complete.
WASHER WHIRLPOOL WTW7500GC0 "Arrived onsite for the washer with the start button not working. Ms stated the unit works fine until she pauses a load and then tries to restart it. She stated the door lock light starts flashing and she has to unplug power to get the unit to work again. I checked stored error codes and found an F5E1, F0E3, F7E8, F2E1, & F5E1. I went over overloading the washer with ms. I ran service test 51 and the unit worked as designed. I ran manual door lock and was able to see the lock fail. I replaced the door latch assembly and tested the unit. The unit works as designed. Call complete."