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for Hutto, TX
John - Hutto, TX
Wilbur - Hutto, TX
Good old fashioned know how
Eternaldharma - Hutto, TX
Great service from the team at appliance express. Our newly bought whirlpool fridge had a busted ice maker. They replaced the entire assembly the first visit. Second visit was to replace another piece, program the fridge and they got it working. Now we have a working ice maker.
Corey - Hutto, TX
Very professional service with great communication, and prompt action and resolution to our oven problem.
James - Hutto, TX
Natalie - Hutto, TX
Quick and easy
Deborah - Hutto, TX
Clif was helpful, and took care of the problem quickly, and efficiently. They were able to get us on their schedule quickly too. Which I was thankful for.
Brad - Hutto, TX
David - Hutto, TX
On time. Fast. Effective. Recapped the problems and his solutions to them. All fixed and recommendations to prevent future problems. Low keyed and soft spoken. Very respectful. Thank you all for your help.
Ice make frozen up and freezer door not shutting
Timothy - Hutto, TX
Technician acted like he knew was he was doing but when he left and my wife came home and retried the icemaker it was not dispensing ice. Tried next am still not dispensing ice. Having to call another technician back out - frustrated.
Quick and friendly
Rebekah - Hutto, TX
Great experience with Appliance Express! Jonathan was as nice! It was nice talking about my baby boy and his new grand baby!! Thank you for your service Jonathan!
Chris - Hutto, TX
Great service and knowledge.
Rubi - Hutto, TX
Brad - Hutto, TX
Great value for price
Rusty - Hutto, TX
Great knowledgeable, personable, technician sensitive to social distance standards of our home.
WASHER WHIRLPOOL WTW7500GC2
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for CSI Not Cleaning Dishes Properly - Dishwash. Placed in diagnostics and sump and motor didnt come on. Replaced sump and motor. Placed in diagnostics and dishwasher is operating as designed. No leaks detected. Job completed.
OVEN KITCHENAID KOSE500ESS04 Arrived on site for oven bake not working. I inspected the unit and work area. We pulled the unit out of the cabinet. I inspected the bake element and found it ohming out low. I replaced the bake element. We plugged the unit in and tested the unit I was showing good voltage at the control but no voltage at the bake element. I tested the wiring harness and found no continuity to the bake element. We replaced the harness and retested the unit. We found it operating as designed. Job complete.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for Leaking water from the bottom Large accumulation of ice at top of evap cover. Placed in forced defrost twice to remove as much frost as possible. I could hear the water sizzling and gurgling and water was flowing freely through the drain tube. Ordered new UI and Evaporator motor with heater harness and thermistor for return trip. ; ordrng 1 W11284720 (panel-ui) and 1 WPW10276647 (motor-evap)
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Arrived on site for FRZR HAS ICE BUILD UP ON FOOD AND ON SIDES. FF SECTION IS NOT COOLINGTook temps and got 44 in the fridge and 8 in freezer. Found that freezer door gasket is not sealing at the two bottom corners and across the bottom where it is not visible. Ordered a new freezer door gasket to install on return visit. ; ordrng 1 AUTHOW10407216 (AUTHO gasket-fip)
REFRIGERATOR MAYTAG MFI2568AEB "Arrived on site for refrigerator not cooling properly. Found FC and RC not cooling properly. Found almost no frost pattern on evaporator. Checked compressor and compressor trys to run and kicks off, tested start device capacitor and start device capacitor tested good, had new start device on hand from stock, installed to test and is still trying to kick on then kicks off. Customer will need new compressor to complete repairs.
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site for range improper heating issues. Checked for error codes and found none, did automatic test cycle and everything checked good. Did find issues with control that was installed. Ordering part as well as other controls in case needed. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10728529 (swtch-memb) and 1 W10885069 (cntrl-elec) and 1 WPW10603098 (cntrl-elec)"
WASHER WHIRLPOOL WTW7000DW4 Arrived on site for washer not operating properly. Tested and inspected unit and found latch error code and drain pump code. Inspected unit and found failed drain pump and latch. Also ordering gearcase in case needed. No water leaks present at time of service. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10734521 (slider) and 1 W10876600 (drain pump) and 1 W11455453 (GEARCASE )
MICROWAVE WHIRLPOOL WMH78019HB3 Arrived on site for microwave not heating and fan not coming on on its own when cooking on range. Tested and inspected unit and found failed control. Ordering needed part as well as associated parts in case needed. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10536989 (thermistor) and 1 W10561770 (capactr-mg) and 1 W10591803 (thrmst-fix) and 2 W11187757 (interlock)s and 1 W11196118 (door/mw) and 1 W11230995 (magnetron) and 1 W11256462 (diode) and 1 W11284468 (cntrl-elec) and 1 W11371718 (TRANSFORMER ) and 1 WPW10571554 (chamber)
MICROWAVE WHIRLPOOL WMH78019HZ3 Arrived onsite to diagnose microwave with convection issues. Upon arrival I spoke to techline who had me check temps then go ahead and replace the convection sensor and thermistor as well as the main control. Upon replacing the convection thermistor I found the convection fan motor sitting loose on the cavity. I tested the windings on the motor and they did not show correct resistance. The unit will need a new fan motor and blade for repair. Customer request. Ordering convect fan assembly (WPW10571554) . . ; ordrng 1 WPW10571554 (chamber)
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site for Range door seal falling apart. Seal was cracked and broken. Removed original seal and installed new seal. Oven door was not assembled correctly and glass was bowing out a tad. Adjusted door and glass is now sitting properly in door. Job completed.
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site for DW door seal & rack wheels came off. Gasket inside outer cavity that door presses against was coming loose. Re-secured gasket into cavity. Bottom rack front right roller wheel assembly had popped off. Installed roller wheel assembly onto the bottom front right side and rack slides in and out as designed. Job completed
VENTHOOD WHIRLPOOL WVU37UC6FS1 Arrived on site for Vent hood has stopped working. Removed fan from vent hood and found screw was not secured above fan housing. Adjusted screw to allow fan to spin freely. Vent hood operating as designed. Job completed.
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Arrived on site for Rattling or Vibrating Noise - RefrigeratorRemoved the crisper drawer to locate the noise. I identified the noise to be the damper opening and closing when the doors are opened and closed. This is normal operation when the freezer is opened as well. Refrigerator is operating as designed. No leaks detected. Job completed.
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for unit # 92 range control panel damaged- ALSO MISSING MED SIZE CAP FOR BACK LEFT BURNERNew panel was damaged. Builders brought a cap to customer so cap was not needed. Customer was informed that the office will call him once the new panel is in for return visit and install. No to all COVID questions. ; ordrng 1 W11097777 (panl-cntrl)
DRYER WHIRLPOOL WGD560LHW1 Arrived on site for Scraping Sound - DryerQ1 no Q2 no Q3 no Q4 noDryer was making a loud rattling noise. Used pad to eliminate the rattling noise between the bottom panel and the motor bracket. Reassembled dryer. Turned on and noise was gone. Job completed.
REFRIGERATOR FRIGIDAIRE FGUS2632LP2 "Arrived on site for CUST IS NOT DISPENSING ICE - SHELF IS CRACKED. Bottom drawer crisper pan cover is broken, ordered new one. Glass panel that sits in the broken crisper pan cover is fine and can be reused. Humidity control on the top drawer has been broken and needs replacement. Ordered new. The module dispenser does not respond / click when you press a cup against it. With this, the ice and water do not dispense. Ordered new. The drip tray doesnt stay in the mount anymore and needs replacement. Ordered new. Will need authorization for all parts ordered. ; ordrng 1 240350903 (cover-crisper pan) and 1 240362201 (control,humidity) and 1 242074202 (module-dispenser) and 1 242092401 (drip tray) and 1 242114903 (board-control)"
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for GAS RANGE oval burner in the middle the portion underneath is loose and the whole burner moves a lotInspected middle burner and there was no repair necessary. Unlike the other burners the center burner is meant to be removed for cleaning purposes. All other burners are mounted with screws. Job completed.
OVEN KITCHENAID KOSE500ESS04 "Arrived onsite for an oven that reaches set point temp in a bake cycle but after cycling off it never heats up again. After talking with the customer I found out that the oven hasnt heated correctly for a long time and the preheat times have always taken forever even before the control issues started. I tested the oven in the bake cycle and found the bake element not heating at all. Because of what the customer stated and the controls already being replaced I am ordering the bake element, harness, and returning with the control before pulling the oven. Ordering W11292248 bake element & W11136132 harness-wire. Office to RS.; ordrng 1 W11292248 (Bake element) and 1 W11136132 (Harns-wire)"
RANGE WHIRLPOOL WEG745H0FE0 Arrived on site for UNIT GETS UP TO TEMP BUT AFTER HE PUTS FOOD IN THE HEAT STOPS HEATING AND IT COOLS DOWN-DISPLAY STILL SHOWS IT'S AT THE CORRECT TEMP. AND WHEN HE TRIES TO CHANGE THE TEMP OF PREHEAT IT SHUTS OFFTested temp sensor and it ohmed out at correct reading. Installed new control board and range is heating as designed. Job completed.
WASHER MAYTAG MVWX655DW1 Arrived on site for NOT ABLE TO COMPLETE A WASH CYCLE - COLD WASH DOES NOT WORK - HAS TO KEEP CHANGING SETTING TO >>>>Attempted to run a cold wash cycle and the cold water inlet valve did not come on. Placed in diagnostics for any other errors and only the cold water valve was faulty. Installed cold water inlet valve. Tested cold wash cycle and cold water came out. Washer operating as designed. No leaks detected. Job completed.
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for OPEN/CLOSE DOOR MSG - SHUT DOOR AND THE LIGHT IS STILL ON BLACK SEAL ON THE DOOR CRIMPEDRemoved door and installed new inner door. Once installed the light was turning off when the door was closed. Job completed
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for range door not closing. Tested and inspected unit and found failed hinges. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven not heating in bake or broil. Checked for error codes and found UI main control error code. Tested unit and found failed main control and UI. Ordering needed parts. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11261167 (cntrl-elec) and 1 W11296171 (console)
RANGE WHIRLPOOL WFG320M0BS3