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for Hutto, TX
Great service,person was very sweet and polite
Sarthak - Hutto, TX
Trisha - Hutto, TX
Andy was great and Jordan was so very helpful.
Hannah - Hutto, TX
Very fast and very courteous.
Jesus - Hutto, TX
Great experience. Very knowledgeable. Thank you for your help.
Mohammad - Hutto, TX
Happy with service
Amy - Hutto, TX
Jimmy was a wonderful technician. He was knowledgeable, fixed my dishwasher fast and was super positive and friendly. He made the whole experience easygoing.
Eddie - Hutto, TX
Knowledgeable and informative individual. For future issues, I’d definitely would want him back.
Sara - Hutto, TX
Daniel - Hutto, TX
Jimmy did an excellent job. He was on time and did the work quickly.
water dripping thru light
Batch - Hutto, TX
We had a crack in the water line for the water dispenser and ice maker and David have a replacement on the truck. He fixed it in no time. Thanks
Great service thanks
Hai - Hutto, TX
J. R. - Hutto, TX
Very timely, courteous, could have easily upsold me but did not.
John - Hutto, TX
Wilbur - Hutto, TX
Good old fashioned know how
Eternaldharma - Hutto, TX
Great service from the team at appliance express. Our newly bought whirlpool fridge had a busted ice maker. They replaced the entire assembly the first visit. Second visit was to replace another piece, program the fridge and they got it working. Now we have a working ice maker.
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site to install previously diagnosed part. Removed control and installed new control. Still no power. Removed fuse he installed new fuse. Still no power. Found cavity thermostat was faulty. . Ordering cavity thermostat to return and complete the repair. See leave behind pamphlet for a breakdown of what will be due when we return. ; ordrng 1 W10269232 (Cavity Thrm)
RANGE WHIRLPOOL WCG55US0HS00 Arrived on site to install previously diagnosed parts. Found manifold threads stuck inside the street elbow. Removed manifold and installed new manifold. The street elbow will need to be replaced in order to thread the new street elbow onto the new manifold. Currently the new regulator is lightly screwed onto the manifold threads for safe keeping. The regulator will need to be removed from this temporary spot and the new street elbow will need to be threaded onto the manifold threads followed by threading the regulator being threaded onto street elbow and then connecting the gas line to both sides of the gas regulator and gas connection at the wall. Job completed.
WASHER WHIRLPOOL WTW5105HW0 "Arrived on site to install previously diagnosed parts. Removed motor, cam, and actuator. Installed new motor, cam, actuator, and belt. Ran calibration cycle. Ran through diagnostics cycles. No error codes. No leaks detected. Washer operating as designed. Job completed."
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Arrived on site for The door was previously replaced by your company as it had been damaged upon delivery. I have since noticed that the door is not aligned properly with about a 1/4' lower than the freezer door. The handle also feels like it is coiming lose. Found right door needed adjustment at the bottom assembly hinge. Raised door to align with freezer door. Customer inspected and confirmed the doors were even with one another. Tightened fridge handle to eliminate the play it previously had. Job completed
DISHWASHER WHIRLPOOL WDF560SAFM2 "Arrived on site for dishwasher leaking . Ran diagnostics, with door on and off . Ran normal and sensor wash with door off . Checked leavening . Went over soap usage once again with customer . Couldnt duplicate leaking . Called tech line Sr 7730121930 . Tech line recommended replacing tub gasket and to use NO more then 2 tablespoons of soap. Replaced gasket and went over recommended soap usage . Ran diagnostics,no water leaks detected at time of service. Job complete."
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived onsite for refrigerator with water leaking from the top. Upon inspection I found the water tube in the top of the unit had split and shot water to the ceiling. I will need to return with the tube to complete the repair. Ordering tube(W11415785) office to R/S due to part availability. ; ordrng 1 W11415785 (Tube)
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to install previously diagnosed parts. Removed vent, latch, control, and dispenser. Installed new vent, latch, control, and dispenser. Ran through diagnostics and no error codes came on. Went through entire diagnostics and dispenser opened as designed. No leaks detected. Job completed."
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived on site for VH LIGHT EXPLODED DURING CHANGING OUT OF BULB. NOW THE UNIT IS COMPLETELY DEAD AFTER OUTAGES. Tested voltage at the wall where microwave plugs in and got 120v. Removed fuse and installed new fuse. Microwave still without power. Removed cavity thermostat and tested for continuity. Cavity thermostat is faulty. Ordering new cavity thermostat to get power back on. Will return with all other parts sent with me today to ensure we can get the microwave back up and running. Customer stated that initially the original light bulb would not turn off regardless if the light button was turned on or off. They tried installing a new bulb and it didnt change the issue. Customer has their own bulb to use for testing upon return. ; ordrng 1 W10269232 (Cavity thermostat)
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site ,replaced control and sensor . Ran ran temp checks . Recalibrated , temp avg 353. No gas leaks detected at time of service. Job complete"
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for refrigerator leaking . Found valve had failed . Found crack in housing Replaced valve . Unable to test ,supply line was in poor condition . Recommended customer get a new supply line . Job complete ."
WASHER WHIRLPOOL MVWC565FW0 Arrived on site for NOT SPINNING. Found heavy grease coming from the gearcase.Gear case had already been ordered and we will return with splutch kit to complete the repair.
MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site for dead microwave. Fuse checked normal .found voltage going into control. No voltage leaving control. Will need to replaced control.; ordrng 1 W11342846 (CONTROL)"
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site for loose screw . Found screw in oven liner loose . Tightened up screws . No other issues found with range . No leaks detected at time of service.
WASHER MAYTAG MVW6230HC0 Arrived on site for Squeaking or Squealing Noise - Top Load Washer. Placed in diagnostics and no error codes came on. Ran through agitate and spin and could hear the belt squealing. Removed belt and installed new belt. Squealing is gone. Job completed.
WASHER MAYTAG MVWC565FW2 Arrived on site for Not Operating or Won't Start - Has Power - Top Load Washer. Customer provided a email receipt showing washer is still within its first year warranty. Placed in diagnostics and F1E1 and F8E1. Ran through diagnostics and cold water was barely trickling in from the wall. Customer will be reaching out to a plumber to find why water pressure is so weak at the cold valve. With error codes removed control and installed new control. No leaks detected. Job completed.
DISHWASHER MAYTAG MDB8969SDM2 Arrived on site for poor dish washing . Ran diagnostics . Upper spary arm didnt move at all during test . Found weak wash motor . Will need sump and pump. Need AUTHO. No water leaks detected at time of service. Job complete .; ordrng 1 WPW10591570 (SUMP AND MOTOR )
REFRIGERATOR FRIGIDAIRE FFHS2611LBLA "Arrived on site for FRIDGE NOT COOLING. FRZR SEEMS TO BE FINE. Found freezer side packed too full with items blocking proper air flow. Removed evaporator cover to ensure the evap was not frozen over checked good. Dampener was blowing cold air through prior to removing the items in freezer, but the air flow was not strong. Once items were completely removed the air flow was stronger. In the case that removing items from the freezer does not fix the fridge cooling issue
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for COMPLAINTNOTE:ICEMAKER AND WATER FILTER ARE NOT WORKING. Found water tube to ice maker frozen over due to the freezer temp set at highest setting. Used my steamer to remove ice in tube. Adjusted setting to recommended temp based on the check mark above temp setting on display user interface. This will prevent the water from freezing in the tube before it reaches the ice mold in the ice maker. Adjusted fridge temp to recommended setting because it was set to the lowest setting. Water dispenser was making a loud noise when water was dispensed. Found valve at the wall was opened all the way causing the vibration in the water line to make the noise. Adjusted water valve at the wall down and water dispenser as designed. Noise is gone. No leaks detected. Ran ice maker through harvest and when it called for water the right amount dispensed into ice mold. No water left in tube or chute to freeze up as it did in the past. Customer was inf
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for Refrigerator top ice maker not dispensing Found shaft had more wear than normal. Removed shaft and installed new shaft. Ice dispenser auger spinning as designed. No leaks detected. Job completed.
OVEN WHIRLPOOL WOD51EC0HS02 "Arrived on site for DOUBLE OVEN--THE SPRINGS MIGHT BE TOO TIGHT--WHEN THE DOOR IS DOWN THEY JUST START TO LIFT BACK. Removed door and took apart. Found glass pack only had one pane. Called tech line and they gave me the part number for the correct hinge. Ordered 2 hinges, one for upper door and one for lower door. Will return to install correct hinges. Techline stated it didnt matter which side you replaced the hinge whether it be left or right. The new hinge will correct the issue whichever side its placed. Spoke to Butch at WP TECHLINE. SR #7730090477; ordrng 2 W11411963 (Hinge)s"
WASHER WHIRLPOOL WTW5105HW0 "Arrived on site for Washer will not engage spin cycle and gives error code F7E1. When spins, makes loud screeching noise. Placed in diagnostics and F7E1 and F7E7 came up. Ran through diagnostics cycles and found agitator not moving. Found belt was shredded and came off. Both cam and motor had burnt rubber attached where the belt makes contact. Ordering a new belt, cam, and motor assembly to return and complete repair. ; ordrng 1 W10677723 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for CSI No Power - Not Turning On - Combination Wall Oven. Customer said when the power came back on after the storm the oven and microwave power came back on. Placed in diagnostics and F6E4 came up (UI to control communication error). Ordering the UI to install along with the control once it arrives.; ordrng 1 W11297728 (Console UI)
RANGE WHIRLPOOL WCG55US0HS00 Arrived on site to install previously diagnosed parts. Could not remove the 90 from the original regulator. Will return to install new regulator and manifold to complete the repair. Vacant home. ; O-emld tckt
REFRIGERATOR WHIRLPOOL WRT312CZJW00 Arrived onsite for a refrigerator to perform sealed system repairs. I evacuated the system. I replaced the compressor and drier. I vacuumed the system and it held a deep vacuum. I charged the system with 42 grams of R600A. I tested the unit and had a good frost pattern and was cooling as designed. Call complete.
RANGE WHIRLPOOL WEG730H0DS0 Arrived on site for F8E0 error code Cooling Fan Speed Too Low. Ran bake to 170 and error came up. Tested blower fan at control and it was faulty. ; ordrng 1 W11107275 (Blower)