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for Hutto, TX
Victor - Hutto, TX
Cody - Hutto, TX
Guys diagnosed the issue very quickly, had the replacement part available, and fixed my machine all within an hour. Very pleased.
Good quick service
Geoffrey - Hutto, TX
Quick and fixed the issue. Very polite tech. Thank you!
Fantastic service, Tremendous expertise, Very Professional!!
Anthony - Hutto, TX
Technician arrived on time, got right to work, was able to quickly and efficiently diagnose, describe and explain the issue. Within 45 minutes, our appliance was working BETTER than new. Whatever you’re paying the gentleman is not adequate. He is the reason, we will be bypassing our ‘appliance insurance policy’ clowns whenever possible, and giving your company all our trade. Well done, Jerry! Congratulations Appliance Express!
Adam - Hutto, TX
Gas Range service
Eric - Hutto, TX
Jonathan was super knowledgeable and very polite, he was able to find the problem fast. Appliance express is fortunate to have a great person on their staff.
Latricia - Hutto, TX
Great Service but...
Herman and Kimberly - Hutto, TX
Great Service from Wesley; however, this is the 3rd time the part was replaced. Hopefully the annoying loud noise will not return.
Victor - Hutto, TX
North - Hutto, TX
North - Hutto, TX
Best Appliance Repair Experience Ever
Wesley - Hutto, TX
Simply the best appliance repair service experience I have ever had. The repairman was ontime, polite, quick, careful, and thorough. A ‘wow’ experience for sure.
Sandra - Hutto, TX
Nathan was professional, courteous and quickly fixed the issue.
Very fast service!
Nathan - Hutto, TX
The service technician was very fast and quickly repaired our machine.
Katherine - Hutto, TX
WASHER WHIRLPOOL WTW5000DW1 "WTW5000DW1 Arrived to inspect draining issue. The customer described an issue where the clothes were soaking wet at the end of a cycle. I corrected chassis lean and centered the basket within the chassis. During automatic service test mode, the unit stopped draining too soon and there was too much water within the tub. I inspected and found the harness mis-routed and pulling on the pump connector. I corrected the harness routing and correctly seated the connector and tested three more times and the unit worked as designed. The water softener had leaked resin beads into the cold water inlet, but a plumber had already cleared it. No leaks observed during service."
RANGE WHIRLPOOL WEG730H0DS0 "WEG730H0DS0 Arrived to inspect no operation. I found the issue was with the oven not heating. I tested both bake and broil and the main control relay could be heard, but there was no ignition. I verified line VAC to the spark module and then quoted the customer and removed and replaced it. I tested multiple times and the unit worked as designed. No gas leaks detected during service.
DRYER MAYTAG MEDB835DW4 "MEDB835DW4 Arrived to inspect door issue. I found the door catch had dislodged and fallen into the door. I removed the remnants and installed a replacement catch. I adjusted the door to prevent the strike from dislodging the catch and tested. Operational test good, no lint within chassis."
MICROWAVE WHIRLPOOL WMH32519FB0 Arrived on site for unit with partial display. Replaced control and control screen.and Testd good.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "WRS315SDHZ01 Arrived to inspect no ice. I found the unit would not dispense at the door and no valve was heard. I found the harness not fully seated and after corrected, all normal operations resumed. No leaks observed for during service."
WASHER WHIRLPOOL MVWB835DW2 "arrived on site to install previously diagnosed and ordered parts. Due to the gearcase making loud noises and leaking oil I removed and replaced it and the clutch. I removed and replaced the valve due to the valve being open and water continuously running out of it even when the unit has stopped. No water leaks observed during service, job completed."
DRYER ROPER RED4516FW0 "RED4516FW0 Arrived to instal part. I measured the temperatures before and after replacing the thermostat and found a five degree average temperature increase. 168 high temp and 123 low temp measured with a k type thermocouple at the center of the vent outlet of the unit, on high. I advised the customer of my findings and that the gear case on their direct drive washer is leaking oil onto the spin clutch. No lint within chassis."
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for unit turning off , R&R control and tes Ed good"
COOKTOP WHIRLPOOL WCE97US0HS00 I tested the unit and found no faults and all operations present. I allowed the unit to remain connected to power for over 15 minutes and did not see any faults. I contacted the MFG Safety team per service notes and informed them of my findings. Michael advised me to use the existing file number 7723785292. No parts were advised to be installed. I informed the store personnel the unit is ready for resale.
MICROWAVE WHIRLPOOL WMH31017HS-2 "Arrived on site for unit turning off while in use, found control to be needing replaced, was supllied with incorrect model resulting in incorrect supplied control, ordering correct control to complete ; ordrng 1 W10892389 (CONTROL)"
RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site for no light in unit, found bulb good, found socket good, found connections good, found .0.0 volts coming from control to light socket, unit will need new control to complete ; ordrng 1 W11122560 (CONTROL )"
OVEN WHIRLPOOL KODE300ESS02 "arrived on site to inspect oven paint coming off. Upon further inspection, I found that the enamel paint had been chipped off of the cabinet at the opening on the bottom right next to the door. Using blue enamel paint provided through prescreened, I painted the three inch area that had been chipped. Due to cosmetics only being covered for 30 days after purchase
WASHER WHIRLPOOL MVWB835DW2 "arrived on site to inspect washer making loud noise. Upon further inspection, I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed, but I noticed the water was continuing to run out of the valve. I placed the unit in manual test mode and tested fast agitation and high speed spin. The unit made a few noises, but I could not recreate the loud noise the customer is experiencing and noticed that water was still coming out of the valve. The customer advised that the noise is the same as before, but louder. I tilted the unit back and looked underneath and found some oil residue on the panels. I cleaned the oil off. I am ordering a gearcase, rotor, stator, and will return with the clutch, slider and valve. Per customer request, I am ordering a CNOTE LSO. I scheduled return service for 01/11/19 and the customer needs a last call fo the day as she does not get off from work until 3pm. No water leaks observed during s
DRYER ROPER RED4516FW0 Arrived on site for dryer not heating properly. Tested unit and found unit only heating up to 137°. Will order operating thermostat.; ordrng 1 WP3387134 (thrmst-fix)
COOKTOP WHIRLPOOL WCE97US0HS00 Arrived on site and found unit had turned on the center burner after a power surge. Inevent ofcall back. Order electronics.; ordrng 1 W11115991 (CONTROL)
DRYER WHIRLPOOL WED75HEFW1 "WED75HEFW1 Arrived to inspect no power. I found the unit had 124 VAC on L2, but L1 showed 4 VAC. L1 to L2 was 123 VAC. I advised the customer to contact an electrician to inspect and repair the electrical supply. No lint within chassis."
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "WRS325SDHZ01 Arrived to inspect frozen evaporator. I tested the element from the control and found 24 Ohms, as expected, on the circuit. The thermistor tested at 3.34 KOhms at a room temperature of 65. The evaporator fan was operating as designed, but I found the defrost thermistor located on the inlet side of the evaporator. I contact the MFG, tech Mark and inquired about thermistor placement. The tech advised the thermistor is likely in the correct position and could not verify positively and replacing the thermistor p/n W10384183 and UI to prevent further issue. File# 7723751048. I moved the thermistor to the suction/return side of the evaporator and returning test will need to inform CS of presence of frost/ice, upon return. No leaks observed during service. ; ordrng 1 W11214887 (UI) and 1 WPW10384183 (thermistor)"
MICROWAVE WHIRLPOOL WMH32519FS "Arrived on site for microwave not powering on. Performed diagnostics and gained access to fuse, tested fuse and found closed. Tested incoming voltage to control and found 120 volts. Removed control and installed new. Tested unit and found several keys on UI operating. Removed UI and installed new. Spoke with customer on and he stated that sometime inside light would flicker and panel would read to close door when door was closed. Removed switches and both interlock and installed new. Tested operation, all tested good."
WASHER WHIRLPOOL WFW94HEXW2 "Arrived on site for washer not filling with water. Per diagnostics mode and checked fault code history. Found error F8-E2 dispenser error, F9-E1 long drain, F5-E2 door lock and F6-E1 communication error between ACU and MCU. Ran test cycle and did not advance past C03. Gained access to ACU and dispenser motor. Tested resistance on dispenser motor at connection D16 and found 1.5 K ohms, within range. Performed test cycle again and monitor dispenser motor operation. Found dispenser motor not finding correct position, due to normal wear and tear. Removed failed dispenser motor and installed new. Tested in automatic test mode. Inspected drain line and found tied in. All tested good, no water leaks present."
COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site to install previous diagnosed part. Gained access to spark harness, removed failed harness and installed new. Assembled unit and tested operation. All tested good."
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site for the unit is not washing dishes. Removed the sump and motor and found the connector to the pump was off. Secured the wire connector to the pump and assembled the unit. Tested the unit and unit is working properly. All water connections were dry at the time of service.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to replace the UI. Found the good frost pattern on the evaporator and thermistor checks good. Replaced the UI and tested the unit. Unit works properly and all water connections were dry at the time of service.
MICROWAVE AMANA AMV2307PFS0 "Arrived on site for unit making loud noise and no heat. Found trans and mag failed . Replaced trans, mag cap and diode and tested good."
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and tested heater and fan in diagnostics but found freezer frozen over again. Diagnosed as never fully thawed. Prescribed thawing open ad off for 48 hrs. Returning Friday with control and harness due to possible temp cycling problems. ; schdld next appmnt for 12/21 FRI !
OVEN WHIRLPOOL WFE550S0HZ0 "Arrived on site for range oven not maintaining correct temperature and not heating above 480°. Inspected unit and found drawer incorrect. Inspected brackets and found right bracket was not mounted and screw was loose. Corrected bracket and tested drawer operation. Performed temperature test on bake mode at 350° and measured first 3 cycles, and found average temperature at 340°. Heated unit up to 500° and at time of completion of preheat meter read same as oven. Called tech support and spoke with Kevin (SR#7723721327). Verified unit was with designed spec. All tested good."