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Local Reviews
for Horseshoe Bay, TX

Rated 4.8 out of 5 stars based on 46 customer reviews

Map of Horseshoe Bay, TX

Everything is great




Excellent


Map of Horseshoe Bay, TX

Thanks for taking the time to To explain this smart washer. Lots of good information given. Thank you





Map of Horseshoe Bay, TX

Great Service





Map of Horseshoe Bay, TX

repair washer




So far our washer has not leaked like it has for the last 4 months. The last service representitive finally fixed our problem of the washer leaking water with every load.


Map of Horseshoe Bay, TX

nice njob




honest and straight forward


Map of Horseshoe Bay, TX

GreTest appliance repairman I have ever met. Simply the best!




The nest


Map of Horseshoe Bay, TX

Arrival at appointment time




Good communication between office and service man. Arrived on time and let me know about when he would be here.


Map of Horseshoe Bay, TX

Worley




Great job send him to us every time! Thanks


Map of Horseshoe Bay, TX

Very professional and knowledgeable





Map of Horseshoe Bay, TX

Great Service




Thomas did a quick and efficient job of diagnosing and fixing the problem with our new KitchenAid Ice Maker.


GREAT TECHNICIAN





Service was great, friendly, courteous, and on time




Service was great, friendly, courteous, and on time. Always been the same way with appliance express which we so appreciate! Joe rowland


Tommy equals great service





Yay. Fixed





Jeri




The service was scheduled promptly. The repairman arrived on time. The repair was excellent. I have nothing but good things to say and would definitely recommend this company. The cost was covered by warranty so I cannot address that.


Great service..Arrived on time and completed job in timely manner




Would recommend this service to anyone.


Outstanding




I have been with Jerry on other jobs, and as usual, he is very knowledgeable and is very thorough


Great service





Good Service




Repairman was able to reset the refrigerator and get it working again.


4th visit from company and the fridge still doesnt work




The repair work was not successful


Professional and courteous




Professional and friendly


YES, ABSOLUTELY GREAT SERVICE!




Tommy was very professional and personable, I appreciate his attention to detail!


Tommy is a great technician and answered all of my questions. He was polite, knowledgeable and patient.




I will recommend Aplliance Express to all of my friends!


Great Service and Tommy is fantastic




Very professional and accommodating knows the products and gets work completed and I have the confidence it’s done right.


Tommy did a GREAT job!! Got my ice machine back to normal!! Thanks!!!




Would recommend👍


Thomas L.

Thomas L.

TRASH COMPACTOR WHIRLPOOL GX900QPPS4 "Arrived on site for unit not running. Arrived on site to test and customer had unit removed from the cabinet. I ran unit many,many times and the unit worked properly every time."

Near Blister Gold, Horseshoe Bay, TX 78657
Clif L.

Clif L.

DRYER MAYTAG PYE4500AYW Arrived on site to diagnose a dryer that will not start. Tested unit and found open thermal fuse. Replaced the thermal fuse and high limit thermal as they come in a kit. Tested unit and found all is functioning properly at this time.

Near Dawn, Horseshoe Bay, TX 78657
Clif L.

Clif L.

WASHER WHIRLPOOL WTW7000DW3 Arrived on site to diagnose a washer that is leaving white film on clothes. Tested unit and found no error codes or mechanical failures the washer at this time. Advised homeowner on best cycles and options to use for best performance of machine. Also advised homeowner since they have a water softener they should reduce the amount of soap being used to prevent white film caused by excess sudsing. No further repairs are needed and no leaks were found at time of service.

Near Wennmohs Pl, Horseshoe Bay, TX 78657
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for the unit is not freezing or cooling. Found the start device was clicking on and off. Replace the start device and test the unit. Unit is still not turning the compressor on. Found the unit will need a new compressor and will need to schedule for two hours. Will also need to order a UV dryer and the access port. No water connections to the unit.; ordrng 1 CNOTE (2HRS) and 1 TJ90SF8404 (ACCESS PORT) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)

Near Island Dr, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived on site or no cool condition no interior light operation. Found freezer temperature at 1° and fresh food section at 38° while controls were set for 0° and 36°. Found all lights to be operating properly. Checked all connections in back of unit at controls and found no problems. All water connections were dry.

Near Teeoff, Horseshoe Bay, TX 78657
Clif L.

Clif L.

RANGE KITCHENAID KDRS467VSS04 Arrived on site to diagnose a range with a gas leak. Tested all parts and components of unit I was not able to locate a leak within the range at this time. Did note flextime bent at an extreme angle which me I have a hairline crack. Was not able to verify leak at line bend today. Advised homeowner of leak continued flex line might need to be replaced. No other failures were found and insured all gas lines and connections were connected properly and tightened. No further repairs are needed and all is working properly at this time.

Near The Trails Pkwy, Horseshoe Bay, TX 78657
Clif L.

Clif L.

RANGE GE JS645SL2SS Arrived on site to install glass top that homeowner provided. Confirmed with SC that job would be covered under warranty. Replaced glass and tested unit. Found all is functioning properly at time.

Near Hi Cir N, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

RANGE KITCHENAID KDRS467VSS04 Entered home per customer request via unlocked front door. Attempted to do repairs for a gas leak. Previous service and propane company have been to the home and drug the unit out partially without raising the feet to allow the unit to be lowered onto rollers to roll out fully. Outlet is in such a place that if you lower The unit it is close enough to the outlet it appears it will damage the outlet if the range is lowered onto its wheels.. Will need either a second person to help lift unit and put slides under the front feet then pull the unit out far enough to clear the outlet then lower the unit on its wheels or the customer will need to do that prior to our return. ; ordrng 1 CNOTES

Near The Trails Pkwy, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL GMC305PDB6 Arrived on site for no heat condition. Unit is not heating. Relays were not closing. Unit also went into clean multiple times on its own. Last time it happened while they were baking.

Near Lachite, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

OVEN KITCHENAID KOSE500ESS01 Arrived on site for noisy operation. Found main oven cooling fan very noisy and convection fan rattling. Replaced fan motor’s and tested and unit is now operating very quietly.

Near Rawhide, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL GMC305PDB6 Arrived on site for no heat condition. Unit is not heating. Relays were not closing. Unit also went into clean multiple times on its own. Last time it happened while they were baking.

Near Lachite, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

OVEN KITCHENAID KOSE500ESS01 Arrived on site for noisy operation. Found main oven cooling fan very noisy and convection fan rattling. Replaced fan motor’s and tested and unit is now operating very quietly.

Near Rawhide, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

OVEN KITCHENAID KOSE500ESS01 Arrived on site for Noisey operating at high temps. Started unit. Cooling fan blower wheel is starting to vibrate as heats builds up. Will have office reschedule when part is located. Will bring both fans ; ordrng 1 W10860984 (motor-fan) and 1 W10861504 (blower)

Near Rawhide, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

DISHWASHER JENN-AIR JDB9000CWP3 Arrived on site for upper rack that has fallen off. Check unit and found that the upper rails have separated and allowed the upper rack to fall. Replaced rails and tested unit. All water connections are dry.

Near Gillespie Ct, Horseshoe Bay, TX 78657
Clif L.

Clif L.

OVEN KITCHENAID KOSE500ESS01 Arrived on site to diagnose an oven that is making unusual noise. Found blower cover/upper unit panel shifted due to heat wear causing loud vibration noise. Adjusted cover and tightened conv fan screws as they were loosening. Tested unit and found all is working properly at this time.

Near Rawhide, Horseshoe Bay, TX 78657
Clif L.

Clif L.

RANGE WHIRLPOOL WFE540H0AB0 Arrived on site to diagnose an oven that is taking too long to preheat. Found bake element short it out. Replaced bake element and tested unit. Found all is functioning properly at this time.

Near Western Spur, Horseshoe Bay, TX 78657
Clif L.

Clif L.

WASHER MAYTAG MVWB765FW2 Arrived on site to diagnose a washer that is making unusual noise. Tested unit and found loose bolt on rotor causing unusual noise when running. Tightened bolt and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Tuscan Drive, Horseshoe Bay, TX 78657
Clif L.

Clif L.

WASHER MAYTAG MVWC416FW1 Arrived on site to diagnose a washing machine that is leaking. Tested unit and found hot water solenoid leaking from joint where solenoid meets plastic mold. Replaced valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Derringer, Horseshoe Bay, TX 78657
Clif L.

Clif L.

DOWNDRAFT KITCHENAID KXD4636YSS05 Arrived on site to diagnose a vent that is not moving here. Tested unit and found fan blade has slipped on motor due to loose compression nut. Repaired unit and tightened compression nut and found all is now functioning properly.

Near Mason Ct, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIS18PNXB0 Arrived on site for Noisey operation. Found unit full of ice and cycled off. Moved ice and cycled unit on. I observed a complete cooling and I observed no problems. unit is clean and has no water leaks. Callie ran card for service fee.

Near Harbor Light, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW7000DW3 Arrived on site or unit not spinning properly. tested unit to find unit not spinning. Checked and found that the rotor bolt was almost completely loose. Corrected and tested. Operations are all normal. Water connections are all dry.

Near Surefire, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

DRYER MAYTAG MEDB835DW4 Remove and replace call Solon overlay due to communication failure with main control. Unit now operates properly. Dryer is brand new and clean. Customer will replace plastic vent pipe.

Near Hi Ridge Rd, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

DRYER MAYTAG MEDB835DW4 Arrived on site to install ordered parts. Unit will still need overlay to make repair complete. Office to locate part and reschedule service date.; ordrng 1 W11158457 (OVERLAY)

Near Hi Ridge Rd, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW7000DW3 "Arrived on site for unit not cleaning well and not draining and not advancing properly. Entered diagnostics and found 2 stored failure codes, F7E8 and F0E3.clleared. Does in step 3. Ran step 52 to calibrate load size cycle. All operations were normal and all water connections were dry. F7E8F0E3"

Near Wennmohs Pl, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for noisy operation and no interior lights are operating. Found the pantry control is sitting in water and it is corroded as well as it’s wiring harness. The noise is coming from the ice on the freezer evaporator hitting the fan. The dispensers do not work on the door. It appears all of the issues are from the pantry control and it’s harness being corroded. Will bring all parts back along with freezer fan and pantry harness. Will speak to service manager about S code.; ordrng 1 ATTENTIONCHASE (PLEASE CALL TOMMY 1ST) and 1 W10815668 (dor-fip bl) and 1 W11170612 (HARNESS) and 1 WPW10675033 (cntrl-elec)

Near Emerald Way, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site for no ice condition. Tested unit and found that the recirculation pump was stalled and not circulating water. Released jammed impeller and unit now works properly. All water connections are dry.

Near Winchester, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KSSC48FTS03 arrived on site for no operation/ no cool. Found unit to have a failed main control. Nothing was running. Replaced control. Unit now operates properly. Unit needs approx 36 hours to reach operating temps.

Near Milagro, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

DRYER MAYTAG MEDB835DW4 Arrived on site for F3E6 failure code. Disconnected all connections and reconnected but failure code did not go away unit will need control panel and control board. Dryer is brand new and clean.; ordrng 1 W11026442 (console) and 1 W11133021 (CONTROL)

Near Hi Ridge Rd, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUID508ESS2 Arrived on site for no operation and condition. Found unit to be totally in operable. Found that the outlet on the X ternal drain pump that the ice machine plugs into had no power to it. Drain pump has failed. Replaced pump. Operations are now normal. Water connections are dry.

Near Twilight Ln, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

OVEN WHIRLPOOL JJW2430DP01 arrived on site for light turning on by it self. Contacted the manufacture technical assistance phone and spoke with Bruce. He informed me of service pointer W1151040 which informs the technician that there is a problem with software. This service pointer does not come up in service matters when you enter this model number. The service charge your instruction to replace the control board. The new control board has a new software. I was also informed to order this exclusively from the manufacture and not for a party.Bruce14.00.00 lowerW112510407723819030 is SR number.; ordrng 1 SEENOTES (PARTS FROM FACTORY ONLY) and 1 W11179310 (FROM FACTORY ONLY) and 1 W11236887 (FROM FACTORY ONLY)

Near Gillespie Ct, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

ICE MACHINE GE UNC15NJB11 "Arrived on site for no ice condition. Turned unit on. Shortly unit started making ice. Shortly unit displayed low water indicator. Ordering water sensor, water valve and water pressure switch. Office to locate part stock and reschedule customer.; ordrng 1 WR02X25989 (PRESSURE SWITCH) and 1 WR14X26024 (reservoir w/valve &) and 1 WR55X26025 (WATER SENSOR)"

Near Diagonal, Horseshoe Bay, TX 78657
Jerry C.

Jerry C.

RANGE MAYTAG MGS8800FZ0 "MGS8800FZ0 Arrived to inspect no ignition. I found the unit would attempt to ignite, but was shorting prior to the igniter. The ignition wire routing was incorrect and the wire was pinched at the rear of the lower drawer. After correcting the wiring and inspecting it and finding no issue, the unit operated as designed. I adjusted the cooktop burner low flame height and found no other faults. No gas leaks detected during service."

Near Blister Gold, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

WASHER MAYTAG MHW5500FW0 Arrived on site for excessive vibration during the spin cycle. The Mrs. and I loaded the machine have a Lee with wet towels and observed the spin cycle. We found no problems. Suspect a out of balance load. All water connections were dry.

Near Bay W Blvd, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOC95EC0AS04 Arrived on site for undertaking conditions. Found sensor out of range and control not sensing sensor properly. Replaced both an tested.

Near Mason Ct, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site for no ice conditions. Found that the X ternal drain pump outlet failed therefore allowing no power to power up ice machine. Replaced pump. Unit tested properly with no leaks.

Near Bowers Cir, Horseshoe Bay, TX 78657