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Local Reviews
for Horseshoe Bay, TX

Appliance Express Rated 4.9 out of 5 stars based on 58 customer reviews

Map of Horseshoe Bay, TX

Sandra




Review of Appliance Express

Great service. Glad I bought a whirlpool!


Map of Horseshoe Bay, TX

Great service.




Review of Appliance Express


Map of Horseshoe Bay, TX

Very professional




Review of Appliance Express

Very knowledgeable; quick install


Map of Horseshoe Bay, TX

Excellent Service!




Review of Appliance Express

Tommy showed up on time, was very professional. He was respectful of our home and was very knowledgeable of the product he worked on. We did not have to wait for parts to be ordered, he had everything that was needed.


Map of Horseshoe Bay, TX

Service!!




Review of Appliance Express


Map of Horseshoe Bay, TX

Quick and Efficient




Review of Appliance Express

I have had AE come out three times to do appliance repair work. Each time they have been quick, efficient and knowledgeable. I wouldn’t use them repeatedly if I didn’t like their work and service.


Map of Horseshoe Bay, TX

Warming drawer repaired - thank you




Review of Appliance Express

They kept in contact so that I would know technician was running behind -Cliff was neat and quick and understood how the drawer should be functioning.


Map of Horseshoe Bay, TX

Everything went perfectly




Review of Appliance Express


Map of Horseshoe Bay, TX

Happy problem has a resolution




Review of Appliance Express

Very good


Map of Horseshoe Bay, TX

Tommy is professional and explains what is going on!




Review of Appliance Express


Thomas Lott is a cordial, competent repairman...a positive for your company!




Review of Appliance Express


Very professional, great service, got right to the problem and solving the issue on a new GE washer




Review of Appliance Express

Very pleased


Everything is great




Review of Appliance Express

Excellent


Thanks for taking the time to To explain this smart washer. Lots of good information given. Thank you




Review of Appliance Express


Great Service




Review of Appliance Express


repair washer




Review of Appliance Express

So far our washer has not leaked like it has for the last 4 months. The last service representitive finally fixed our problem of the washer leaking water with every load.


nice njob




Review of Appliance Express

honest and straight forward


GreTest appliance repairman I have ever met. Simply the best!




Review of Appliance Express

The nest


Arrival at appointment time




Review of Appliance Express

Good communication between office and service man. Arrived on time and let me know about when he would be here.


Worley




Review of Appliance Express

Great job send him to us every time! Thanks


Very professional and knowledgeable




Review of Appliance Express


Great Service




Review of Appliance Express

Thomas did a quick and efficient job of diagnosing and fixing the problem with our new KitchenAid Ice Maker.


GREAT TECHNICIAN




Review of Appliance Express


Service was great, friendly, courteous, and on time




Review of Appliance Express

Service was great, friendly, courteous, and on time. Always been the same way with appliance express which we so appreciate! Joe rowland


Tommy equals great service




Review of Appliance Express


Clif L.

Clif L.

DRYER MAYTAG MEDB766FW0 Arrived on site to diagnose a dryer that is not closing properly. Tested unit and found damaged door catch. Replaced catch and tested unit. Found all is functioning properly at this time.

Near Falcon, Horseshoe Bay, TX 78657
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived on site to diagnose a refrigerator that is not cooling properly. Found good frost pattern on evaporator coil and all fans running. Faulty control is cause of issue. Replaced main control board and tested unit. Found all is functioning properly at this time.

Near East Highway 71, Horseshoe Bay, TX 78657
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to diagnose a refrigerator water filter that will not install properly. Found no mechanical failures with filter or filter housing. Advised homeowner on filter housing door operation and usage. No further repairs are needed at this time and no leaks were found at time of service.

Near Thataway, Horseshoe Bay, TX 78657
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF305ESS00 Arrived on site to diagnose a refrigerator that is slow to dispense water. Found faulty filter installed in unit causing low pressure through dispenser valve. Advised homeowner to replace filter to complete repair.

Near Horseshoe Bay Blvd, Horseshoe Bay, TX 78657
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site to replace control, harness, pump, and water valve for ice machine. Replaced all four parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."

Near Blue Ground, Horseshoe Bay, TX 78657
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL KUIO18NNZS Arrived on site to diagnose an ice machine that is not producing. Tested unit and found failed condenser fan motor. Replaced condenser fan motor and found all is working properly at this time. Advise homeowner has unit was not installed at time of service and drain is not accessible I was not able to fully reinstall machine today. Drain must be installed prior to running machine normally

Near Red Sails, Horseshoe Bay, TX 78657
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC604FSS01 Left on site to diagnose a refrigerator that is not sealing properly. Tested unit and Found Center mullion not closing due to doors not being level. Leveled unit and noted ice dispenser motor not opening and closing properly. Ice dispenser motor will need to be replaced to complete repairs..; ordrng 1 W11189145 (ICE DOOR BRACKET) and 1 W11204892 (SEPARATOR)

Near Hi Fault, Horseshoe Bay, TX 78657
Clif L.

Clif L.

RANGE JENN-AIR JDRP548WP03 Arrived on site to diagnose a range that is not broiling properly. Found broiler element wiring not fully inserted to connector on control board causing it not to have contact. Re-wired element properly and tested unit. Found all is functioning properly at this time.

Near Christine Cir, Horseshoe Bay, TX 78657
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSCS25FTSS02 Arrived on site to diagnose a refrigerator that is not dispensing ice. Tested unit and found dispenser motor and dispenser control board shorted out. Both parts will need to be replaced to complete repairs. ordrng 1 WP2252130 (motor) and 1 WP2303843 (cntrl-elec)

Near Horseshoe Bay N Blvd, Horseshoe Bay, TX 78657
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUID508ESS1

Near La Bonita, Horseshoe Bay, TX 78657
Clif L.

Clif L.

WASHER MAYTAG MHW7000XG0 Arrived on site to diagnose a washer that is not cycling properly. Found MCU shorted out. Replaced MCU and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Bunny Run Ln, Horseshoe Bay, TX 78657
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIS15NRTB2 arrived on site to diagnose a ice machine that is not producing. Tested unit and found broken cutter grid. Replaced cutter grid and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near La Serena Loop, Horseshoe Bay, TX 78657
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site to diagnose an ice machine that is producing thin ice. Tested all parts and components and found the reservoir not filling to proper capacity causing early cycling for harvest. Circulation pump, pump harness, control board, and water valve will all need to be replaced to ensure repairs completed on return trip.; ordrng 1 W11126268 (harns-pump)"

Near Blue Ground, Horseshoe Bay, TX 78657
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT750SAHV0 Arrived on site to diagnose a dishwasher that is not cycling properly. Tested unit and found pump and motor assembly shorted out and not running. Replaced pump and motor assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services for performed.

Near Silver Spur, Horseshoe Bay, TX 78657
Clif L.

Clif L.

COOKTOP WHIRLPOOL KCES556HBL00 Arrived on site to install burner springs for cooktop. Upon starting to remove unit from cabinetry found hole in the granite is cut two large which has caused burner box for cooktop to sag away from glass assembly. Burner springs were not needed. Homeowner will need countertop corrected to support cooktop frame properly. No further repairs to be done at this time by Appliance Express.

Near Hideaway, Horseshoe Bay, TX 78657
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site for ice machine not producing ice and making humming noise. Performed diagnostics mode and found no water getting through inlet valve. Tested voltage at valve and found within range. Pulled unit out and inspected water. Tested water coming out of valve. Found faulty valve. Removed water valve and installed new. Tested operation and found clogged filter. All else tested good, no water leaks present.

Near La Bonita, Horseshoe Bay, TX 78657
Clif L.

Clif L.

COOKTOP WHIRLPOOL KCES556HBL00 Arrived on site to diagnose a cooktop with burners that are not mounted properly. Found several of the radiant elements not fully mounted causing them to sit sideways in cooktop. Ordering all burner spring clips and I advised not to use the unit due to safety hazard until all burners can be mounted properly. ordrng 12 WPW10225448 (spring)s

Near Hideaway, Horseshoe Bay, TX 78657
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site to replace compressor and evaporator for ice machine. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Heron Cove, Horseshoe Bay, TX 78657
Clif L.

Clif L.

DISHWASHER MAYTAG MDB9150AWB Arrived on site to replace latch for the dishwasher. Replaced latch and found visible short on main control. Replaced main control as well and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Horseshoe Bay N Blvd, Horseshoe Bay, TX 78657
Clif L.

Clif L.

OVEN KITCHENAID KEBK101SSS02 Arrived on site to diagnose an oven that is giving error codes. Tested unit and found communication error caused by shorted appliance manager control. Replaced control and tested unit. Found all is functioning properly at this time.

Near Sunshine Ct, Horseshoe Bay, TX 78657
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL KUID508ESS2 Arrived on site to diagnose an ice machine that is not producing ice. Tested unit and found circulation pump and main control board both shorted out. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Wennmohs Pl, Horseshoe Bay, TX 78657
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRSC500ESS01 Arrived on site today close to refrigerator with a water filter that is stuck. Tested unit and found no mechanical failures to filter or housing just filter misaligned. Reset filter to proper position and found no leaks after services were performed. All parts and components are working properly at this time.

Near Long Mountain, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

WASHER MAYTAG MVWB835DW4 Arrived on site for unit that will not start. Attempted to put unit into diagnostics but it would not allow me to start diagnostics. Will return with control panel and control board. Water connections are all dry.; ordrng 1 W11112656 (console) and 1 W11170706 (CONTROL PANEL)

Near Mountain Dew Rd, Horseshoe Bay, TX 78657
Clif L.

Clif L.

RANGE JENN-AIR JDRP548WP03 Arrived on site to diagnose a griddle that is not working on a range. Tested unit and found at switch for griddle control shorted out. Replaced switch and tested unit. Found all is functioning properly at this time.

Near Christine Cir, Horseshoe Bay, TX 78657
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KBSN608ESS01 Arrived on site to diagnose a refrigerator that is making a whistling sound when freezer is closed. Found no mechanical failures or malfunctioning parts at this time. Advised homeowner that sound they are hearing is the vacuum that is being released due to the freezer being flooded with warm air when opened. No further repairs are needed and all is working properly at this time. No leaks were found at time of service.

Near Broken Hills Dr, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIC15NHZS0

Near La Serena Loop, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KURL104ESB00 Arrived on site for noisy operation. Found that the bottom pan is rubbing against the front tow panel. Shimmer and sealed Area and unit now operates quietly.

Near Broken Arrow, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUID308ESS2 Arrived on site for no operation. Found that the X ternal drain pump has failed and will not allow unit to start. Replaced drain pump and unit operating properly with no water leaks.

Near Faultline Dr, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUID508ESS1

Near Heron Cove, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUID508HBL00 Arrived on site for poor ice condition. Found that the unit was starving for water plus making then ice. Found that the brand new filter was defective. Remove filter and observe unit. Unit made and harvested a perfect slab of ice. All water connections are dry.

Near The Trails Pkwy, Horseshoe Bay, TX 78657
Joel G.

Joel G.

WASHER WHIRLPOOL WTW8500DC4 "Arrived on site to diagnose washer leaving clothes “stinky”. Ran diags, no error codes. Ran a normal cycle and verified all proper operations. Verified no water leaks at time of svc call."

Near TX-71, Horseshoe Bay, TX 78657
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived on site to diagnose condensation in fridge. Found faulty gasket. All is fine now. Unit in garage. Verified no leaks at time of svc call.

Near Sapphire, Horseshoe Bay, TX 78657
Joel G.

Joel G.

ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site to diagnose ice machine not producing ice. Ran diags, verified operations in diags, cooled fine and main board registered at least 4.5 degs on evap sensor which had a good frost pattern. Unit isn’t on RO system customer has and is just on normal water. Ran a normal cycle and it seems like hot gas is being activated while unit is trying to cool on the evap.

Near La Serena Loop, Horseshoe Bay, TX 78657
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site to replace control for ice machine. Replaced control and tested all parts and functions. Found all is working properly at this time. No leaks were found at time of service.

Near Blue Ground, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site for thin ice conditions. Found that the water level was too low to make thick ice. In diagnostics I found that the unit was set for the lowest or thinnest ice setting. I tried to move it up to the thickest setting but the control would not except that setting. Will order control and return with all of the other parts just in case something else may be needed. All water connections were dry.; ordrng 1 W10865633 (cntrl-elec)

Near Blue Ground, Horseshoe Bay, TX 78657