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Local Reviews
for Horseshoe Bay, TX

Rated 5.0 out of 5 stars based on 12 customer reviews

Map of Horseshoe Bay, TX

Great Service!





Map of Horseshoe Bay, TX

Excellent service





Map of Horseshoe Bay, TX

Amazing Service




Tommy was very professional and efficient in fixing my dishwasher. I will definitely request him again if anything else breaks down.


Map of Horseshoe Bay, TX

Great service





Map of Horseshoe Bay, TX

Really nice guys did good job





Map of Horseshoe Bay, TX

Excellent sservice





Map of Horseshoe Bay, TX

Amazing service




The workers called and arrived when they said they would. They were so professional and explained all they were doing. They even covered their shoes before entered my home,


Map of Horseshoe Bay, TX

Washing machine repair




Tommy was awesome. Arrived when he said he would was professional and polite.


Map of Horseshoe Bay, TX

Great Serrvice




Tommy was very courteous and very helpful.


Map of Horseshoe Bay, TX

Great service




👍👌


Excellent!




Tommy was so friendly & nice. He came in assessed what needed to be done & promptly fixed the fridge!!


Great service




Good job


Jerry C.

Jerry C.

JJW8130DDS Arrived to inspect control issues. The customer described an issue where the unit started repeatedly clicking and there was loss of DRO. I removed the control and tested voltages, inspected wiring and connectors and found no signs of any problems. I advised the customer the description appears to be possibly heat related and/or a fracture of conductors or components within the control board itself and recommended replacement. I removed and replaced the control and tested the unit. Operational test good.

Near Lighthouse Dr, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for F 20 failure code. Found both hot and cold valves working properly. Removed and replaced poor fitting pressure switch hose and tested. All water connections were dry.

Near Oasis, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for tearing of clothes. Found no reason for issue. Contacted manufacturers technical assistance line and spoke with Austin. Informed him I could find nothing that is catching the clothes and tearing them. SR# is 7722193963. All water connections were dry.

Near Hi Stirrup, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for tearing of clothes. Found no reason for issue. Contacted manufacturers technical assistance line and spoke with Austin. Informed him I could find nothing that is catching the clothes and tearing them. SR# is 7722193963. All water connections were dry.

Near Hi Stirrup, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for no ice condition. Found non operational recirculating pump. Replaced pump and tested. All water connections were dry. I also cleaned the evaporator plate and water system for the customer. $90

Near State Highway 71, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for unit not cycling properly on rapid wash cycle. Entered diagnostics to find an F8 E3 failure code. Cleared failure code.Entered pre programmed quick diagnostics test and reset controls unit now functions properly. F8 E3

Near Unnamed Road, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for noisy spin cycle. Remove wire from basket. Spin cycle is now at a normal sound level. All water connections were dry.

Near W Bank, Horseshoe Bay, TX 78657
Steve C.

Steve C.

Arrived on site for the unit has error code f6e1. Tested the unit in diagnostic and received error code f6e1 and unit will not spin. Found the MCU is defective. Quoted customer for labor Fl450 $199.99 and part is covered. Replaced the MCU and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Apache Tears, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for water not draining properly per work order description. The actual issue was the gasket was out of place. The bellow retainer had come loose. Properly installed retainer in gasket and all operations are now normal. All water connections were dry.

Near Golden Nugget, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived and installed previously ordered recirculating pump. All water connections were dry.

Near Horseshoe Bay N Blvd, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Replaced previously diagnosed cutter grid. All water connections are dry.

Near Horseshoe Bay N Blvd, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for no drain condition. Found unit to have failed drain hose check and a failed drain pump. Replace both. Unit tested properly with no leaks.

Near Alexis Ln, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for no ice condition. Tested unit and found that the slab was binding on the cutter grid wire connector. Causing an incomplete harvest. Corrected and tested and harvested slab properly. Water connections were dry.

Near Horseshoe Bay N Blvd, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for inspection of unit that caught on fire. Found that the entire control panel area was charred from fire that happened in left side of the control board. Control panel 4451063 is discontinued. Main control board 4448869 is discontinued. The entire wire harness for both units would have to be replaced. Due to heat it appears that the wave guide got damaged and that is not a replaceable part. My opinion is that this unit is not repairable and I would be afraid that every electrical component in both unit would have to also be replaced as it is still not for certain which part caused fire. This unit also caught house cabinet on fire as well. The customer has expressed that they could never trust this unit again.

Near Tarbet Trail, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for no ice condition. Started unit to find it was spuing water out of the reservoir. Found the recirculating hose had come off of for recirculating pump. Reinstalled recirculating hose and tested unit. All water connections were dry at the time of service.

Near La Serena Loop, Horseshoe Bay, TX 78639
Thomas L.

Thomas L.

Arrived on site for no ice condition. Found freezer temperature at 1°. Cycle icemaker and found the unit was not filling with water. Discovered that the icemaker filter was blocked. Remove blockage and everything now works properly with no water leaks.

Near Far West Rd, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for improper cycling. Entered condo via lockbox on door. Found freezer temperature at 3° and fresh food section at 39°. Unit was running when I arrived. Unit main control is cycling fan off and on, will need control and evaporator fan. Customer will look into new units. Control rebuild $450.00 Fan motor $138.88 Work $325.00

Near The Cape, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for poor washability. Second visit found drying agent dispenser leaking causing excessive sudsing thus poor washability. Replace dispenser. All water connections were dry. Offered customer a. 10% discount Callie processed card for me via phone.

Near Bay W Blvd, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for no ice condition. Found that the condenser fan motor has failed. Removed and replaced. All water connections were dry.

Near Harbor Light, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for no ice condition. Found that the condenser fan motor has failed. Removed and replaced. All water connections were dry.

Near Harbor Light, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for unit tripping breaker. Upon arrival I found unit totally in operable. Reset breaker and it instantly tripped. Remove unit from wall to find defective house wiring connections. Instructed Customer to have wiring connections repaired.

Near FM2147, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site to inspect cooktop flames too large. Upon further inspection, I found that none of the burners have been converted over to propane. The customer was not home; therefore, I spoke to her on the phone and advised her to contact JennAir and request a propane conversion kit and then contact a licensed plumber to install the kit. No gas leaks detected during service.

Near The Trails Pkwy, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site to inspect rc door not sealing. Upon further inspection, I found that both the rc and fc doors are closing and sealing as designed. The customer was not home; therefore, I spoke to her on the phone and advised her that I could not duplicate her complaint. No water leaks observed during service.

Near The Trails Pkwy, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site to inspect dishwasher not dissolving the detergent pod and upper rack not cleaning. Tested unit and found large amount of detergent residue in the water. Continued test and unit tested good. Advised customer on detergent use and cleaned unit door with stainless steel cleaner. Collected service/labor fee. No leaks observed during service.

Near FM2147, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for no spin and no agitation. Found neither worked because the drive coupling had dialed . Removed and replaced. Tested unit. Operations are now correct. No leaks observed.

Near Diagonal Dr, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Removed and replaced leaking drain pump. Tested unit. All water connections were dry during service.

Near Pack Saddle Dr, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived to inspect unit per manufacturers request. Unit was sitting in garage. Contacted Safety Team Mellissa and gave her description of what I saw in the pictures that I took.

Near Apache Tears, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for clicking noise during use, found center hot plate failing, ordering hot plate.

Near TX-71, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Removed and replaced leaking hose. Unit tests properly with no water Leaks.

Near Dakota, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for no ice condition. Found that the water level sensor which is internal to the pump is failing. Office to reschedule as this call is being run on Saturday.

Near Horseshoe Bay N Blvd, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for flashing lights, found 3 blinking lights indicating bad thermistor, will order part and return Wednesday, Tommy will not charge for part. All water connections dry. Watched two slabs of ice when thermistor was bypassed left unit in off position.

Near La Serena Loop, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for no heat on burners, replaced two right burners and left griddle burner. Verified operations, unit checked good.

Near Lucy Ln, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for an F20 error code. Ran unit in diagnostic mode and the F20 code appeared. F20 code reads that the pressure switch trip is not detecting. Unplugged unit and removed old pressure switch to find a crack in the housing; blew into the pressure switch tube to check air flow and it checked good. Installed new pressure switch, plugged unit in and tested unit. Unit operated as expected. No leaks found/all connections were dry. We entered the home via the garage door and left the home via the garage door. Notified the customer via telephone.

Near FM2147, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived for no ice production, found ice paddle on door with incorrect dc voltage. Replaced verified ops checked good. Replaced ice bin on door that was broken. All water connections dry.

Near Apache Tears, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for abnormal heal fluctuations, foundheat relay error, replaced control, will return core part. Verified temps, unit could ok. Dryer vent is clean.

Near Waters Edge, Horseshoe Bay, TX 78657