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Local Reviews
for Horseshoe Bay, TX

Appliance Express Rated 4.9 out of 5 stars based on 52 customer reviews

Map of Horseshoe Bay, TX

Warming drawer repaired - thank you




Review of Appliance Express

They kept in contact so that I would know technician was running behind -Cliff was neat and quick and understood how the drawer should be functioning.


Map of Horseshoe Bay, TX

Everything went perfectly




Review of Appliance Express


Map of Horseshoe Bay, TX

Happy problem has a resolution




Review of Appliance Express

Very good


Map of Horseshoe Bay, TX

Tommy is professional and explains what is going on!




Review of Appliance Express


Map of Horseshoe Bay, TX

Thomas Lott is a cordial, competent repairman...a positive for your company!




Review of Appliance Express


Map of Horseshoe Bay, TX

Very professional, great service, got right to the problem and solving the issue on a new GE washer




Review of Appliance Express

Very pleased


Map of Horseshoe Bay, TX

Everything is great




Review of Appliance Express

Excellent


Map of Horseshoe Bay, TX

Thanks for taking the time to To explain this smart washer. Lots of good information given. Thank you




Review of Appliance Express


Map of Horseshoe Bay, TX

Great Service




Review of Appliance Express


Map of Horseshoe Bay, TX

repair washer




Review of Appliance Express

So far our washer has not leaked like it has for the last 4 months. The last service representitive finally fixed our problem of the washer leaking water with every load.


nice njob




Review of Appliance Express

honest and straight forward


GreTest appliance repairman I have ever met. Simply the best!




Review of Appliance Express

The nest


Arrival at appointment time




Review of Appliance Express

Good communication between office and service man. Arrived on time and let me know about when he would be here.


Worley




Review of Appliance Express

Great job send him to us every time! Thanks


Very professional and knowledgeable




Review of Appliance Express


Great Service




Review of Appliance Express

Thomas did a quick and efficient job of diagnosing and fixing the problem with our new KitchenAid Ice Maker.


GREAT TECHNICIAN




Review of Appliance Express


Service was great, friendly, courteous, and on time




Review of Appliance Express

Service was great, friendly, courteous, and on time. Always been the same way with appliance express which we so appreciate! Joe rowland


Tommy equals great service




Review of Appliance Express


Yay. Fixed




Review of Appliance Express


Jeri




Review of Appliance Express

The service was scheduled promptly. The repairman arrived on time. The repair was excellent. I have nothing but good things to say and would definitely recommend this company. The cost was covered by warranty so I cannot address that.


Great service..Arrived on time and completed job in timely manner




Review of Appliance Express

Would recommend this service to anyone.


Outstanding




Review of Appliance Express

I have been with Jerry on other jobs, and as usual, he is very knowledgeable and is very thorough


Great service




Review of Appliance Express


Good Service




Review of Appliance Express

Repairman was able to reset the refrigerator and get it working again.


Clif L.

Clif L.

OVEN WHIRLPOOL GBS307PRS01 Arrived on site to diagnose an oven that is not cooking properly. Tested unit and tested temperatures. Found no mechanical failures with oven at this time and all temperatures and operations correct. No repairs are needed and all is working properly.

Near Faultline Dr, Horseshoe Bay, TX 78657
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIC15NHZS0 "arrived on site to diagnose an ice machine that is producing thin ice. Contacted tech support (spoke with Rich). They advised repair procedure was correct and possibly an efficient compressor due to failures. Currently as cooling system appears to be operating properly, ordrng 1 CNOTES

Near La Serena Loop, Horseshoe Bay, TX 78657
Clif L.

Clif L.

MICROWAVE KITCHENAID KOCE507ESS06 Arrived on site to diagnose a microwave that will not operate. Tested unit and found f6e8 Error coming up for microwave communication issue. Replaced appliance manager and user interface per tech sheet and found no change. Noted microwave fuse blown. Replaced fuse and it failed immediately,due to failed door switch assembly’s. Door switch harness and fuse will need to be replaced complete repairs. . ; ordrng 1 W11188752 (FUSE)"

Near Community Dr, Horseshoe Bay, TX 78657
Clif L.

Clif L.

WARMING DRAWER KITCHENAID KEWS105BPA Arrived on site to diagnose a warming drawer that is not staying on tracks. Tested unit and found slides for drawer assembly missing bearings. Replaced both slides and tested unit. Found all is functioning properly at this time.

Near Buffalo Peak Dr, Horseshoe Bay, TX 78657
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL KUIX305ESS2 Arrived on site to diagnose an ice machine that is making unusual noises when cycling. Tested all parts and components and found no mechanical failures to machine at this time. Advised homeowner on normal production sounds caused by harvest and flushing rinse of ice maker cycling. No repairs are needed at this time and all is working properly.

Near Wennmohs Pl, Horseshoe Bay, TX 78657
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site to diagnose an ice machine that is producing thin ice. Tested unit and found water level sensor failed in unit causing it to Miss register water level in the reservoir. Replaced water level sensor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service

Near La Serena Loop, Horseshoe Bay, TX 78657
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site to diagnose an ice machine that is not producing ice. Found start relay for compressor not switching to run winding causing compressor not to run. Replaced relay from personal stock and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near La Serena Loop, Horseshoe Bay, TX 78657
Clif L.

Clif L.

REFRIGERATOR KENMORE 253.7062341 Arrived on site to diagnose a refrigerator that is leaking into the fresh food section. Tested all parts and components. Found no failures to refrigerator at this time and no problems with drain system. No repairs are needed at this time and all is working properly. No leaks were found at time of service

Near The Hills Rd, Horseshoe Bay, TX 78657
Clif L.

Clif L.

WASHER MAYTAG MVWC565FW1 Arrived on site to diagnose a washer that is not cleaning properly. Found all is working properly at this time. Unit hasn’t been maintained over time causing buildup of soap and soil in unit. Advised homeowner on best maintenance procedures for the unit. No repairs are needed and no leaks are needed at time of service.

Near Sombrero, Horseshoe Bay, TX 78657
Clif L.

Clif L.

MICROWAVE KITCHENAID KEMS378SSS05 Arrived on site to diagnose a microwave is not heating. Found mag and inverter shorted out. Replaced both parts and tested unit. Found all is working properly at this time.

Near Powderhorn, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for no ice condition. Tested and found low-voltage to icemaker. Replaced control and switch and power is now at icemaker. All water connections were dry.

Near Centerview Dr, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIX305ESS1 Arrived on for no ice . Customer has cleaned unit and replaced filter. Tested unit and found no water fill. Conducted the service diagnostics mode. Tested unit again and it now fills properly. All operations are now normal. All water connections are dry.

Near Pack Saddle Dr, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

WASHER WHIRLPOOL LSQ9010LG0 Arrived on site for unit that had a broken inlet water valve. Replaced valve and tested. Operations are normal and all water connections are dry

Near Nattie Wood, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived on site for unit with multiple concerns. Found it the right fresh fruit door gasket was not sealing properly. Replaced right upper door gasket. Other concerns were normal operation. All water connections were dried.

Near Long Mountain, Horseshoe Bay, TX 78611
Thomas L.

Thomas L.

WASHER GE GFW450SSM1WW Arrived on site for Noisey operation. Found noise was coming from two places. The left front shock was not properly secured so I secured the left front shock. The rest of the noise is coming from the pedestal. Customer to report noisy pedestal. Operations were all normal and water connections were all dry

Near S Wind, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

WASHER WHIRLPOOL LSQ9010LG0 Unit will need a new inlet water valve. Collected service fee on today’s visit.; ordrng 1 285805 (water valve)

Near Nattie Wood, Horseshoe Bay, TX 78657
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site to replace water tube, icemaker, and water valve for refrigerator. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed."

Near Centerview Dr, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

OVEN WHIRLPOOL WFG515S0ES1 Arrived on site for unit that would not broil. Tested unit and found of the broil igniter wire was not installed. Install wire and broil now operates. Injured home and left home via keyed lock box. Office rain card for repairs.

Near Uplift, Horseshoe Bay, TX 78657
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSSO48QTX02 arrived on site to diagnose a refrigerator that is not dispensing ice. Found auger shaft stripped out at the ends. Also noted bin release button broken on unit and missing. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Ravine, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

ICE MACHINE GE UNC15NJBII Arrived on site for no ice condition. Found unit would not power up. Found control panel would not except commands. Worked with the control panel and it now except commands. Water connections are all dry.

Near Mountain Dew Rd, Horseshoe Bay, TX 78657
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site to diagnose an ice machine that is running too much water. Tested unit and found water level sensor in reservoir has failed causing unit to default to three minute fill. Replaced pump assembly as it contains the water level sensor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Blue Ground, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

OVEN JENN-AIR JJW2430DP01 Arrived on site for unit heating on its own. What is actually happening is the light is coming on by itself. The manufacture had me replace the control panel and the control board for this issue.

Near Gillespie Ct, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL KBSN602EPA01 Arrived on site for freezer basket fronts falling off. Found that there were broken tabs on the basket fronts. Replaced both. Water connections are all dry.

Near Horseshoe Bay, TX
Thomas L.

Thomas L.

ICE MACHINE WHIRLPOOL KUIS18PNZB2 "Arrived on site for no ice conditions. Found that the cutter grid wire was broken , bin thermistor out of range, and the recirculating pump was ending the freeze cycle too soon. Replaced and all operations are now normal. All water connections are dry."

Near Fawn Ridge Rd, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site for unit not making ice. Found that the water distributor hose had come loose and was unable to circulate water out of reservoir and over evaporator plate. Reconnected hose and unit now pumps water properly. All water connections are dry.

Near Bowers Cir, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

TRASH COMPACTOR WHIRLPOOL GX900QPPS4 "Arrived on site for unit not running. Arrived on site to test and customer had unit removed from the cabinet. I ran unit many,many times and the unit worked properly every time."

Near Blister Gold, Horseshoe Bay, TX 78657
Clif L.

Clif L.

DRYER MAYTAG PYE4500AYW Arrived on site to diagnose a dryer that will not start. Tested unit and found open thermal fuse. Replaced the thermal fuse and high limit thermal as they come in a kit. Tested unit and found all is functioning properly at this time.

Near Dawn, Horseshoe Bay, TX 78657
Clif L.

Clif L.

WASHER WHIRLPOOL WTW7000DW3 Arrived on site to diagnose a washer that is leaving white film on clothes. Tested unit and found no error codes or mechanical failures the washer at this time. Advised homeowner on best cycles and options to use for best performance of machine. Also advised homeowner since they have a water softener they should reduce the amount of soap being used to prevent white film caused by excess sudsing. No further repairs are needed and no leaks were found at time of service.

Near Wennmohs Pl, Horseshoe Bay, TX 78657
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for the unit is not freezing or cooling. Found the start device was clicking on and off. Replace the start device and test the unit. Unit is still not turning the compressor on. Found the unit will need a new compressor and will need to schedule for two hours. Will also need to order a UV dryer and the access port. No water connections to the unit.; ordrng 1 CNOTE (2HRS) and 1 TJ90SF8404 (ACCESS PORT) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)

Near Island Dr, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived on site or no cool condition no interior light operation. Found freezer temperature at 1° and fresh food section at 38° while controls were set for 0° and 36°. Found all lights to be operating properly. Checked all connections in back of unit at controls and found no problems. All water connections were dry.

Near Teeoff, Horseshoe Bay, TX 78657
Clif L.

Clif L.

RANGE KITCHENAID KDRS467VSS04 Arrived on site to diagnose a range with a gas leak. Tested all parts and components of unit I was not able to locate a leak within the range at this time. Did note flextime bent at an extreme angle which me I have a hairline crack. Was not able to verify leak at line bend today. Advised homeowner of leak continued flex line might need to be replaced. No other failures were found and insured all gas lines and connections were connected properly and tightened. No further repairs are needed and all is working properly at this time.

Near The Trails Pkwy, Horseshoe Bay, TX 78657
Clif L.

Clif L.

RANGE GE JS645SL2SS Arrived on site to install glass top that homeowner provided. Confirmed with SC that job would be covered under warranty. Replaced glass and tested unit. Found all is functioning properly at time.

Near Hi Cir N, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

RANGE KITCHENAID KDRS467VSS04 Entered home per customer request via unlocked front door. Attempted to do repairs for a gas leak. Previous service and propane company have been to the home and drug the unit out partially without raising the feet to allow the unit to be lowered onto rollers to roll out fully. Outlet is in such a place that if you lower The unit it is close enough to the outlet it appears it will damage the outlet if the range is lowered onto its wheels.. Will need either a second person to help lift unit and put slides under the front feet then pull the unit out far enough to clear the outlet then lower the unit on its wheels or the customer will need to do that prior to our return. ; ordrng 1 CNOTES

Near The Trails Pkwy, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL GMC305PDB6 Arrived on site for no heat condition. Unit is not heating. Relays were not closing. Unit also went into clean multiple times on its own. Last time it happened while they were baking.

Near Lachite, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

OVEN KITCHENAID KOSE500ESS01 Arrived on site for noisy operation. Found main oven cooling fan very noisy and convection fan rattling. Replaced fan motor’s and tested and unit is now operating very quietly.

Near Rawhide, Horseshoe Bay, TX 78657