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Local Reviews
for Horseshoe Bay, TX

Appliance Express Rated 4.9 out of 5 stars based on 105 customer reviews

Map of Horseshoe Bay, TX

Bill




Review of Appliance Express

Great employees!!


Map of Horseshoe Bay, TX

Good service




Review of Appliance Express


Map of Horseshoe Bay, TX

Excellent warranty service




Review of Appliance Express


Map of Horseshoe Bay, TX

Exceptional Customer Service




Review of Appliance Express

We have used appliance express since we moved to this area. They provide exceptional customer service -from appointment scheduling, follow up on specific appointment times , and technician always calls day of appt to give status on arrival time. A well organized and customer oriented business!! The technicians have always been very professional , well trained and courteous. We would highly recommend for any appliance repair.


Map of Horseshoe Bay, TX

Great Service




Review of Appliance Express

James did an excellent job repairing the front of our dishwasher. It’s always so nice to have a friendly and knowledgeable service person.


Map of Horseshoe Bay, TX

ABC




Review of Appliance Express

Very prompt and professional


Map of Horseshoe Bay, TX

Great service !!




Review of Appliance Express

So nice and helpful


Map of Horseshoe Bay, TX

Very good service. Friendly service man who kept everything clean.




Review of Appliance Express


Map of Horseshoe Bay, TX

Great communication and great service




Review of Appliance Express


Map of Horseshoe Bay, TX

Very Professional




Review of Appliance Express

On time and very competent.


Great service




Review of Appliance Express


Polite and through




Review of Appliance Express

Checked dishwasher and tested


Great Service. Honest.




Review of Appliance Express


great service




Review of Appliance Express


Timely and complete




Review of Appliance Express

Clean, with masks and shoe covers


Knowledgeable




Review of Appliance Express


Don




Review of Appliance Express


We have always had excellent service from Appliance Express! James is so very knowledgeable and experienced.




Review of Appliance Express

We were happy to see James In protective gear! He is so polite and knows his appliances. He explains what he is doing and we appreciate that.


Great service!




Review of Appliance Express

I will definitely use this company again.


Great service




Review of Appliance Express


punctual and efficient




Review of Appliance Express


Davey




Review of Appliance Express


Great service




Review of Appliance Express

Great service


Great




Review of Appliance Express

The technicians were great! THis was under warranty so it was terrific!!!


thankful for honest work




Review of Appliance Express


Clif L.

Clif L.

ICE MACHINE JENN-AIR JIM158XYRS2 Arrived on site to diagnose an ice machine that is not producing. Tested unit and found circulation pump failed. Pump will need to be replaced a complete repairs. Office to set return appointment.; ordrng 1 W11325175 (PUMP)

Near Christine Cir, Horseshoe Bay, TX 78657
Clif L.

Clif L.

VENTHOOD KITCHENAID KVUB606DSS1 Arrived on site to replace parts for cooktop. While replacing parts noted wire position on control is reversed in connectors. Was not able to re-wire unit due to unmarked wire positions.

Near Par Three Ct, Horseshoe Bay, TX 78657
Clif L.

Clif L.

REFRIGERATOR GE ZISB420DMD Arrived on site to replace previously ordered parts for refrigerator. Replaced icemaker and dispenser motor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Mason Ct, Horseshoe Bay, TX 78657
Clif L.

Clif L.

COOKTOP KITCHENAID KCED600GBL01 Arrived on site today goes I cooked up with a hot surface light not operating properly. Tested unit and found light shorted. Wiring harness will need to be replaced to complete repairs. .; ordrng 1 W11190475 (harns-wire) and 1 W11190480 (harns-wire)

Near Silver Spur, Horseshoe Bay, TX 78657
James C.

James C.

REFRIGERATOR MAYTAG MSD2732GRS "Arrived on site and tested operation. Found fresh food at 41 degrees and freezer at 10 degrees product temperature. While unit running the mullion is very warm to the touch. Inspected condenser and found it was not clogged with dust and condenser fan is running. Compressor making a gurgling sound and is very hot to the touch. Unit has failed compressor which is causing the high pressure side of the system to build heat. Unit will need new compressor, drier and stub to repair. Office to schedule return services for 2 hour sealed system repair. ; ordrng 1 AUTHO (AUTHO) and 1 CNOTE (2HR SS REPAIR) and 1 TJ90SF8404 (STUB) and 1 W10160407 (compressor) and 1 WPW10143759 (dryer)"

Near Sun, Horseshoe Bay, TX 78657
James C.

James C.

WASHER GE WVSR1060A1WW "Arrived on site and tested operation. Found unit fills with water and will drain. Motor will not run for agitation or spin. Found lid switch has failed causing motor not to run. Office to schedule return services due to part availability ; ordrng 1 WH12X1043 (switch,lid asm)"

Near Dawn, Horseshoe Bay, TX 78657
James C.

James C.

WASHER WHIRLPOOL MVW7230HW0 Arrived on site and installed new gear case and slider. Tested operation and found unit working properly. Job complete

Near Cactus Corner, Horseshoe Bay, TX 78657
Clif L.

Clif L.

RANGE KITCHENAID KFGC506JSS00 Arrived on site to inspect range for oven door not operating properly and oven not heating. Tested all parts and components and found no failures with door and oven preheated to 350 within proper amount of time. Informed homeowner of findings. No further repairs are needed and all is working properly at this time.

Near Blister Gold, Horseshoe Bay, TX 78657
Clif L.

Clif L.

MICROWAVE MAYTAG MMW9730FZ05 Arrived on site to diagnose a microwave that will not always start. Tested unit many times and was not able to get the unit to malfunction at all. Advised homeowner on drop door operation and to ensure the door is firmly closed to prevent issues. No further repairs needed and all is working properly at this time.

Near Golden Harvest, Horseshoe Bay, TX 78657
James C.

James C.

REFRIGERATOR GE ZISB420DMD Arrived on site and tested operation. Found auger motor not running. Found ice maker leaking and has gotten water into motor freezing gears. Unit will need new auger motor and ice maker to repair. ; ordrng 1 AUTHO (AUTHO) and 1 WR30X10093 (icemaker asM) and 1 WR60X10262 (motor crusher disp)

Near Mason Ct, Horseshoe Bay, TX 78657
James C.

James C.

RANGE JENN-AIR JGRP548HL00 Arrived on site and tested operation. Found very large yellow and orange flame. Found broiler has 145 orifice and should have a 90. Installed correct orifice and tested operation. Unit tests good. Job complete

Near Pack Saddle Dr, Horseshoe Bay, TX 78657
James C.

James C.

VENTHOOD KITCHENAID KVUB606DSS1 Arrived on site to install new control and ui. ; ordrng 1 W11282983 (cntrl-elec)

Near Par Three Ct, Horseshoe Bay, TX 78657
James C.

James C.

ICE MACHINE WHIRLPOOL KUIX505ESS2 "Arrived on site and inspected unit. Found drain line and all tubing brown on inside. Found evaporator lines corroded and top plate brown as well. Found cutting grid rusting in corners. Unit will need new compressor, evaporator, cutter, pumps, harness, reservoir and tubing to repair. Office to,schedule return services for 4hr SS repair; ordrng 1 1901A (pump) and 1 W10837384 (pan-water) and 1 W10843121 (filter dryer) and 1 W10863947 (tube) and 1 W10913906 (coupler) and 1 W10919199 (grid-cuttr) and 1 W11033204 (hose) and 1 W11097809 (tube) and 1 W11126268 (harns-pump) and 1 WP2185625 (pan-water) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)"

Near Lucy Ln, Horseshoe Bay, TX 78657
James C.

James C.

RANGE JENN-AIR JDS9860AAP "Arrived on site and installed new harness. Tested operation and found blower still not working. Blower not getting voltage from relay board. Will need downdraft relay board and motor to repair due to short in harness has damaged components. Office to,schedule return services ; ordrng 1 71002035 (RELAY BOARD) and 1 AUTHO (AUTHO) and 1 WPW10201322 (motor-blwr)"

Near Plenty Hills, Horseshoe Bay, TX 78657
James C.

James C.

REFRIGERATOR JENN-AIR JCD2389DTB Arrived on site and inspected unit for leaks. Customer stated the unit leaked even with the water off. Found drain pan cracked on front left corner due to the plastic pan has become brittle. Part shows to be unavailable. Office to schedule return services if part is located. Repair would require 2 techs ; ordrng 1 2MAN (2 MAN) and 1 61004095 (drain pan)

Near Horseshoe Bay N Blvd, Horseshoe Bay, TX 78657
James C.

James C.

REFRIGERATOR JENN-AIR JS42PPDUDB02 Arrived on site and installed ew inverter. Tested operation and found unit working properly. Job complete

Near Broken Hills Dr, Horseshoe Bay, TX 78657
James C.

James C.

ICE MACHINE KITCHENAID KUID308HPS00 Arrived on site and tested operation. Found unit not draining. Customer stated unit had leaked all over floor. Took photo of water staining on wood behind unit. Found unit and external pump plugged directly into power source causing flood condition due to unit not shutting off when pump stopped operating. Plugged pump into power source and unit into pump to allow pump to shut unit off as designed when drain pump over fills. Reset pump so that it drains and tested operation. Unit tests good. Job complete

Near Lighthouse Dr, Horseshoe Bay, TX 78657
James C.

James C.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and tested operation. Found supply valve making a loud squealing sound. Found valve not opened completely. Opened valve and noise stopped. Unit tests good. Job complete

Near Bay W Blvd, Horseshoe Bay, TX 78657
James C.

James C.

MICROWAVE MAYTAG MMW9730FZ05 Arrived on site and tested operation. Found door had to be closed just right to engage interlocks. Inspected interlocks and found the right interlock has pushed back slightly. Corrected and aligned properly. Tested operation and found unit working properly. Job complete

Near Golden Harvest, Horseshoe Bay, TX 78657
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and tested operation. Found compressor will run in diagnostics then cut off under normal,operation after about 10 minutes of running. Found ui and main control not communicating properly. Installed new control and ui. Tested operation and found unit working properly. Job complete"

Near Hi Stirrup, Horseshoe Bay, TX 78657
James C.

James C.

RANGE JENN-AIR JDS9860AAP Arrived on site and tested operation. Found that the harness to blower was routed over the top of the blower and against the bottom of the oven which has melted the harness. Unit will need new harness to repair. Office to schedule return services due to part availability ; ordrng 1 WP7402P104-60 (cord-power)

Near Plenty Hills, Horseshoe Bay, TX 78657
James C.

James C.

DRYER MAYTAG MEDB765FW0 Arrived on site and installed new sensor harness. Tested operation and found unit working properly. Job complete

Near Fallow, Horseshoe Bay, TX 78657
James C.

James C.

DISHWASHER MAYTAG MDB8959SKW0 Arrived on site and tested operation. Found unit will not drain. Vacuumed water from unit and accessed drain pump. Found chopper has come off of pump. Removed chopper parts and reassembled. Unit tests good. Job complete

Near Hillview Dr, Horseshoe Bay, TX 78657
James C.

James C.

REFRIGERATOR JENN-AIR JS42PPDUDB02 Arrived on site and tested operation. Found unit not cooling but fans running. Tested compressor and found compressor not operating and inverter giving 3 flashes indicating inverter failure. Tested compressor terminals and found compressor good. Installed tester inverter and the compressor began to function properly. Inverter is currently out of stock. ; ordrng 1 W10629033 (inverter box)

Near Broken Hills Dr, Horseshoe Bay, TX 78657
James C.

James C.

WASHER GE GUD27ESSMWW Arrived on site and found start button recessed into console as well as the deep rinse. Removed console and found control has detached from console. Locked control in place and tested operation. Unit tests good. Job complete

Near Pecan Creek Dr, Horseshoe Bay, TX 78657
James C.

James C.

RANGE WHIRLPOOL RF374PXDQ1 Arrived on site and tested operation. Found temperature display on control no longer working and only time display works. Also found inner door glass has broken. Control shows not available and office will need to submit to warranty for availability. ; ordrng 1 3195183 (CONTROL WHT) and 1 WP3169203 (glass-door)

Near Free Rein, Horseshoe Bay, TX 78657
James C.

James C.

REFRIGERATOR KENMORE 253.537133 Arrived on site and tested operation. Found unit a complete no cool. Accessed compressor and found compressor just makes high pitched sound and cuts off. Checked compressor winding and found start winding read open. Unit has a failed compressor. ; ordrng 1 5304475102 (comperssor frz) and 1 CNOTE (2HR SS) and 1 WPW10143759 (dryer)

Near Broken Arrow, Horseshoe Bay, TX 78657
James C.

James C.

REFRIGERATOR KITCHENAID KSSC48QTS02 Arrived on site and tested operation. Found condensation building under ice bucket and dripping down through ice door. Found ice door seal not sealing and motor making grinding sound. Installed new door and motor assembly. Tested operation and found unit working properly. Job complete

Near Silver Spur, Horseshoe Bay, TX 78657
James C.

James C.

ICE MACHINE WHIRLPOOL KUIO338HSS0 Arrived on site and tested operation. Found unit would fill for a short time then cut off causing unit to constantly reset. Found loose connection in harness. Corrected issue and tested operation. Unit tests good. Job complete

Near Lighthouse Dr, Horseshoe Bay, TX 78657
James C.

James C.

RANGE WHIRLPOOL KSEG700ESS3 Arrived on site and installed new fan assembly. Tested operation and found unit working properly. Job complete

Near Tuscan Dr, Horseshoe Bay, TX 78657
James C.

James C.

WASHER WHIRLPOOL MHW5630HW0 Arrived on site and tested operation. Found water leaking from dispenser. Unit will need dispenser assembly to repair. Office to schedule return services due to part availability ; ordrng 1 W11465533 (DISPENSER )

Near Golden Nugget, Horseshoe Bay, TX 78657
James C.

James C.

WASHER MAYTAG MHW3505FW1 Arrived on site and tested operation. Pulled unit and found water over flowing from drain in wall. Customer will need to have plumber repair drain in wall. Unit tests good. Job complete

Near Matern Ct, Horseshoe Bay, TX 78657
James C.

James C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and tested operation. Found vent at bottom razor sharp and not finished. Also found time is 5 minutes fast. Customer does not have internet. Unit will need new console with updated software and control. Unit will also need lower vent trim due to edges being sharp. ; ordrng 1 CNOTE (STICKY NOTE) and 1 W11296171 (console) and 1 WPW10351279 (vent-oven)

Near Sunset, Horseshoe Bay, TX 78657
James C.

James C.

DRYER MAYTAG MEDB765FW0 Arrived on site and tested operation. Found unit will run for 2 minutes in sensor cycle and then go to 2 minute cool down. Tested sensors and harness found harness to moisture strips reads open. Unit will need new sensor harness to repair. ; ordrng 1 WPW10298258 (harns-wire)

Near Fallow, Horseshoe Bay, TX 78657
James C.

James C.

REFRIGERATOR JENN-AIR JUD24FCERS00 Arrived on site and installed new tube. Tested operation and found no water leaking after repair. Unit tests good. Job complete

Near Matern Ct, Horseshoe Bay, TX 78657