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for Hillsboro, TX
David - Hillsboro, TX
OVEN GE JTP13GOV28B Arrived on site for an oven that wont reach proper temperature. Inspected unit and work area. Customer advised that shes getting an F3 which indicates an oven sensor issue. Replaced oven sensor and tested unit on a 375°F bake cycle. Unit is working as designed. Call complete.
OVEN WHIRLPOOL RBS245PRS00 Arrived on site for an oven that has a broken handle and outer glass. Inspected unit and work area. Customer advised that the handle was starting to come off and as soon as it broke off completely the outer glass broke off as well. Confirmed customers complaint. Unit will need an outer glass and handle for a pair. ; ordrng 1 8302807 (door handle blk) and 1 8303312 (glass-door)
WASHER WHIRLPOOL WFW95HEDU Arrived on site for a washer that is not spinning out clothes properly and is leaving clothes wet at the end of the cycle. Inspected unit and work area. Customer advised that this unit is not leaving clothes wet at the end of every cycle but they are at the end of their warranty and wanted to make sure it was functioning correctly. She said it happens Placed unit in service diagnostics and found no stored error codes. Placed unit in an auto test and found unit to be working as designed. Had customer run a quick wash cycle and ran through the quick wash cycle fully. Unit ran as designed. Call complete.
WASHER WHIRLPOOL WED5500XL0 Arrived on site for a dryer that is squealing as it turns. Inspected unit and work area. Confirmed customers complaint and found basket squealing when turning the basket by hand. Removed front cover and found several rollers seized as well as the belt completely worn. Replaced belt and rollers and tested unit. Unit is now working as designed. Call complete.
DISHWASHER GE GDF530PGM0BB Arrived on site for a dishwasher that is causing a leak onto the counter top. Inspected unit and work area. Customer advised that the leak is coming from her sink when the dishwasher is in use. Found drain hose hooked up into a splitter that is supposed to drain back out into the garbage disposal. Went to try to correct issue but it appears that it was set that way for another water source as well. Advise customer to contact American home shield for plumber assistance. Call complete.
WASHER GE GTW330ASK0WW Arrived on site for a washer thats not draining or spinning. Inspected unit and work area. Unit had water at the bottom of the unit and attempted to put in a drain and spin. Unit sounded like it was trying to drain but was extremely slow and not pushing out much water. Unplugged unit and removed drain pump. Found sand buildup and drain pump causing the impeller to bind replaced drain pump and tested unit. Unit is working as designed. Advised customer to be careful about not having too much debris inside their clothes due to problems like these. Customer advised that they are working with the city because theyve had similar issues with other appliances. She advised that its due to the water supply they have on the property. Unit is working as designed. Call complete.
REFRIGERATOR MAYTAG MRT118FZEM00 "Arrived on site and inspected refrigerator not cooling.Plugged in the unit and compressor came on and stayed on for approximately 10 seconds and shut off.Removed and replaced the start device, reassembled and plugged in the unit and unit compressor stayed on.Customer told to place a bottle of water into the freezer section to assure unit is cooling properly.Job complete
RANGE FRIGIDAIRE FGEW3066UF Arrived on site for oven that was flashing an F 45 code. Inspected unit and work area. Place unit in a normal big cycle and the code popped up within 30 seconds of the bake. Tested fan and fan and fan not running. Replaced fan motor assembly and tested unit. Unit is working as designed. Call complete.
DISHWASHER FRIGIDAIRE FFID2426TD2A Arrived on site for dishwasher that had a broken tub. Second unit and work area. Found out visibly cracked. Replaced tub and tested unit. Unit is working as designed. Call complete.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site install new door open and close door everything works great customer asked me not to tear off the plastic
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived onsite to install both RC/FC doors to top mount refrigerator from prior tech’s diagnosis. Installed both door, reassembled. Upon removal of film. Found hidden damage on FC door locate on bottom RH side of door. Photo taken in SD QuikPic. Customer not satisfied with replacement. Ordering FC door and nameplate to complete repair. OF to R/S. ; ordrng 1 CNOTE (AR RETURN ONLY) and 1 LW10803965 (dor-fip FC SS) and 1 WPW10481433 (nameplate )"