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for Hewitt, TX
Kimberly - Hewitt, TX
Debra - Hewitt, TX
Very helpful and knowledgeable.
Dewayne - Hewitt, TX
Excellent service call
Good Warranty Service
Leon - Hewitt, TX
Quick and expert service
Jose - Hewitt, TX
Quick, Professional Service
Derosier - Hewitt, TX
Mike did a wonderful job fixing the problem with our oven. He quickly diagnosed and repaired the issue, while being friendly and informative. I appreciate the great communication via text and emails about appointment and arriving times.
Gill - Hewitt, TX
Mike was very respectful and polite. He asked before just setting his work bag on my counter tops. He introduced himself to me before entering into my house. He was very knowledgeable about what he was doing.
Service was great
George - Hewitt, TX
Linda - Hewitt, TX
Very thorough and on time
Dorothy - Hewitt, TX
Very knowledgeable. Explained everything in common language. Very nice and polite
Leon - Hewitt, TX
The technician was very nice and very knowledgeable tyvm for sending Mr.Gomez .....
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Arrived on site for refrigerator where the light would not work. Inspected unit and work area. Found light not making proper connection with the socket. Replaced lightbulb with new lightbulb and found it flickering initially until it was snug in the socket. Tested unit several times with opening the door and moving the socket and unit worked as designed. Call complete.
DRYER MAYTAG MEDB765FW0 Arrived on site customer complaint was dryer wouldn’t come on ran the unit more than 10 times started every single time cannot find anything wrong working as designed
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site customer complaint was fridge door switch on the right side was broken replaced the part ran the unit everything else working as designed
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site customer complaint was there was a big dent in his fridge when he got it arrived on site pulled a new fridge door in the garage found there was a ding on the door already on the new one need to re-order it; ordrng 1 LW10913113 (dor-fip)
REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived onsite for customer complaint of dual evaporator French door refrigerator not cooling. Plugged unit and found compressor barely humming. Found compressor windings faulty. Compressor and sealed system components are covers for 5 years. Ordering compressor to complete repair..; ordrng 1 8201675 (compressor) and 1 CNOTE (2HR CALL) and 1 W10913906 (coupler)
DRYER WHIRLPOOL MEDB855DC4 Arrived to inspect squeaking dryer.Confirmed the complaint and replaced the Repair kit.Reassembled and unit tested as designed with not squeaking noises.Customer satisfied.Job complete
REFRIGERATOR WHIRLPOOL WRS325FDAM04
DRYER WHIRLPOOL MEDC465HW0 Arrived on site customer complaint was unit was making a loud squeaking noise unit needs a new pulley and maybe rollers; ordrng 1 3397590 (sub 349241t) and 1 691366 (idler pulley)
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site customer complaint was fridge would not cool pull the unit out pull the back off Compressor was very noisy and not cooling need to replace the compressor and the evaporator; ordrng 1 W10635994 (evaporator) and 1 W11025999 (compressor)
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Well don’t say customers complaint was door was not closing properly to shut off the light readjusted the door with the screw mount on the door open and close the door to show the customer everything else work great all Lines are dry
DISHWASHER WHIRLPOOL WDT730PAHB0 Arrived on site customers complaint was unit would not wash thought it was a bad subassembly replace the part ran the unit no leaks all lines are dry
DISHWASHER WHIRLPOOL WDT730PAHB0 Arrived on site customer complaint was it would not wash properly put it in test mode would not actually wash the dishes replace the sump assembly it started leaking down there a little pen holes then one of the hoses need to re-order sump assembly; ordrng 1 W11085683 (pump&motor)
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for customer complaint of upper spray arm broke off. Confirmed issue. Removed and replaced upper sprayarm. Reassembled and tested. Unit now works as designed. No other issues found. All water connections were dry at time of service.
WASHER WHIRLPOOL WTW5000DW2 "Arrived onsite for customer complaint of top load washer not filling. Found cold water valve stuck closed. Removed and replaced valve,clear error codes and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
WASHER WHIRLPOOL WTW8500DC4 Arrived on site to install new lid on top load washer. Removed and replaced faulty lid. Reassembled and tested. Washer now locks as intended. No other issues found. All water connections were dry at time of service.
WASHER WHIRLPOOL WTW8500DC4 "Arrived onsite for customer complaint of top load washer not registering closed. Upon inspection, found lid is separating near hinge on LH side. Unit will need new lid assembly to complete repair. All water connections were dry at time of service.; ordrng 1 W11102314 (lid )"
OVEN WHIRLPOOL WOS51EC7HB01 "Arrived onsite for customer complaint of wall oven not coming on. When arrived, found UI display on. Checked incoming voltage at breaker and found only 120v was able to secure wiring at breaker. Found 240v. Tested oven by preheating to 350F. Unit began preheating immediately. No other issues found."
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived onsite for customer complaint of ice clumping up in ice bin. Upon inspection, found ice bin cracked on bottom. Removed and replaced ice bin. No other issues found. All water connections were dry at time of service."
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived to inspect water dispenser issues on a side by side refrigerator.Removed the water filter and water flowed naturally as designed.Unit has good pressure from wall and from the filter head.Ice still works.All water lines were dry at the time of service.Job complete
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived to install previously ordered part. Removed and replaced the left door and issues still existed.Auger motor never came on. Door switches were 10 seconds behind from time I opened or closed the door to the time the switches actually displayed open or closed.Called Whirlpool Tech line and spoke with Rick.He walked me through checking voltage.High voltage board When left hand light P3 Pin 5 light blue with a black traceP1 pin 2 white w/ black trace.Left hand door interlock voltageSwitch goes to another pin connector 12 pin connector IN ICE MAKERThere was .06 volts at the board when connected to 3/ light blue and P1 white with black trace.RICK TECH LINE SR77254822946Ordering main control and both door switches .; saved tckt
REFRIGERATOR KITCHENAID KRFF305ESS02 Arrived to inspect French door refrigerator closing issues.Confirmed the complaint and removed and replaced the mullin.Unit now closes as designed.Customer satisfied All water lines were dry at the end of service.Job complete
WASHER WHIRLPOOL WTW7300DW0 "Arrived to inspect LF error code.Confirmed the complaint, removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the end of service JOB COMPLETE."
RANGE WHIRLPOOL WGG745S0FS02 "Arrived to inspect lower oven left hinge issues.Confirmed the left hinge was COCKED in the closed position.I removed the door, unlocked the hinge and reassembled it back into the unit.Unit now works as designed.No gas leaks detected.CUSTOMER SATISFIED JOB COMPLETE."
WASHER MAYTAG MVWC416FW0 "Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found error code F8E1 (Long Fill). Tested valves and found cold water solenoid not opening. Removed and replaced valve assembly. Reassembled,clear codes and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite for customer complaint of ice not dispensing out of door. When arrived, found door switches to the RC door missing. Installed new door switches. All light came on. Found UI “REPLACE FILTER” light illuminated and will not go off. Tested ice dispenser and found motor not running. Ice door will open but no response to dispenser motor. Removed and replaced ice dispenser motor. Reassembled and retested. Found still no response to dispenser motor. Checked incoming voltage at motor harness and found no voltage. Found unit will need LH door and and UI to complete repair. All water connections were dry at time of service.; ordrng 1 W10919616 (LH RC DOOR STAINLESS) and 1 W11330931 (UI)"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite to conduct new sealed system repair to French door dual evaporator refrigerator. Upon removing unit cover, found compressor is extremely hot to touch. Also found condenser fan motor harness pin bent inside molex. Removed FC evaporator cover and defrosted evaporator. Corrected issue on molex and tested unit. Found condenser fan motor came on. Unit may need new compressor. Advised customer to watch unit to see if ice is made after 24hrs. No further sealed system work performed. All water connections were dry at time of service."
DISHWASHER WHIRLPOOL DU1055XTVS3 Arrived on site to diagnose dishwasher not coming on. Tried running diags but console doesn’t respond. Console and main board not communicating. Both need replaced.. Unable to run unit and can’t verify anything else until we get it up and working.; ordrng 1 WPW10285180AUTHO (cntrl-elec) and 1 WPW10459139AUTHO (panel-cntl)
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived to inspect ice maker not producing ice.Temperature checked the freezer section and got 19 degrees when the UI read 0.Refrigerator temperature was also off significantly.Ordering Access valve, drier UV, fresh food evaporator Unit will need R134A. ordrng 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W11116006 (ASSEMBLY EVAPORATOR ) and 1 WPW10143759 (DRIER-UV)"
OVEN WHIRLPOOL WOD93EC0AS05 "Arrived to inspect damaged panel. Confirmed the complaint and attempted to install the new panel. Connected the ribbon, ground and grey power plug, unit never powered on. Ordered another panel (PSP) and Control..Will return installed panel when new panel is replaced.NEEDS MORE WORK.; ordrng 1 W10864166 (PANEL) and 1 W11032469 (ASSEMBLY MAXWELL CONTROL )"
WASHER WHIRLPOOL WTW4850HW1 Arrived to inspect washer not spinning. Tested the unit in diagnostic test mode and lid lock was faulty. Adjusted the latch and reassembled and tested the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE
DRYER WHIRLPOOL WED4850HW0 Arrived on site for the unit will not turn on. Tested the unit and found the unit will not turn on and neither the light inside the unit. Checked voltage and found L1 to neutral is getting 250 V. And from L2 to neutral getting zero voltage. Advise the customer to contact any electrician and to clean air once every six months.
DRYER WHIRLPOOL WED5000DW2 Arrived to install new door handle. After installing the new door handle the unit tested as designed. No lint observed at the time of service.JOB COMPLETE
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site to replace the fill tube and the spacer per previous tech. Replace both parts and tested unit. Unit works properly and all water connection for dry at the time of service.
DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived onsite for customer complaint of upper rack falling on dishwasher. Upon inspection, found 2 upper rack wheels tab were broken. Removed and replaced 2 upper rack wheels. Reassembled. Upper rack now works as intended. No other issues found. All water connections were dry at time of service."
MICROWAVE GE PVM9005SJ3SS "Arrived onsite for customer complaint of microwave door not closing properly and radiation leakage. Used microwave leak tester and found highest reading wash 2.17 mW\cm2. Called GE Techline Tony Reference #190117-001979 and advised that door will have some play on top latch due to design. Also there will be some leaking. Anything lower than 4.5mW/cm2 is considered normal. Unit works as intended. Due to customer instruct. No other issues found."