Local Reviews
for Harker Heights, TX

Rated 5.0 out of 5 stars based on 2 customer reviews

Map of Harker Heights, TX

Excellent customer service




Very knowledgeable and excellent customer service.


Map of Harker Heights, TX

Great service!




Arthur not only fixed the dishwasher, but he also fixed our washer! Two fixes in one day... I'm so pleased! I'll definitely be using this company in the future.


Arthur B.

Arthur B.

WRS325FDAM04 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator making loud vibrating noises when running and crack in rear RC liner. Confirmed loud vibration noise. Removed back unit cover and adjusted copper lines. Noises went away. Found 8in thin crack on rear liner. Used liner repair kit to seal liner. Also found crisper drawer hard to open. Found shelf rubbing on plastic of shelf. Also found crack in snack shelf as well. Ordering crisper drawer,shelf and snack shelf to complete repair. OF to R/S due to holiday and logistics timing. All water connections were dry at time of service.

Near Alpine Fir Rd, Harker Heights, TX 76548
Arthur B.

Arthur B.

WRV986FDEM01 (French Door Refrigerator) - Arrived onsite to remove and replace water filter housing to french door refrigerator from prior tech’s diagnosis. Removed faulty housing and installed new replacement. Customer provided new water filter. Installed water filter. Water now dispenses as intended. No other issues found. All water connections were dry at time of service.

Near Douglas Fir Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

GEW9200LW1 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Removed toe plate and checked thermal fuse. Found a blown thermal fuse. Removed and replaced fuse. Reassembled and tested. Dryer now starts and heats as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Antelope Trail, Harker Heights, TX 76548
Arthur B.

Arthur B.

MMV4206FZ2 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave internal light wont turn on. Remived control panel and found 3 way and NC switches burnt. Remived defective switches and installed new replacements. Reassembled. Tested unit. Unit’s light turn on and off when door is opened and closed. Microwave heats as intended. No other issues found.

Near Techny Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

MMV4206FZ2 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave internal light wont turn on. Remived control panel and found 3 way and NC switches burnt. Remived defective switches and installed new replacements. Reassembled. Tested unit. Unit’s light turn on and off when door is opened and closed. Microwave heats as intended. No other issues found.

Near Techny Dr, Harker Heights, TX 76548

Schedule Service Online



If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Appliance Express for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.



About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $99.99 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Customer Financing Available

For any repair that is over $99, a financing option is available through Paypal Credit.
Learn More about our Financing
Appliance Express
Appliance Express Appliance Express 122 reviews Appliance Express on Yelp
Robert R.'s Review Robert R.
5 Stars

We had Clif L come fix our washer. He was great! On time, called ahead, and was very friendly and efficient. It was clear he was experienced and knew what...

Read Full Review

HOW WE SCHEDULE

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Appliance Express, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Warranty on Service Call*, Labor, and Parts on any completed repair.

When you deal with Appliance Express, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.

*Only applies to service call if there is a completed repair. Service is only guaranteed for 30 days in any other circumstance.


Appliance Express
Reviewed from Google

4.9 out of 5 stars

Johnny Tan
Johnny Tan

4 out of 5 stars

posted 1 month ago

We've had Appliance Express come out for various jobs (so far, under warranty). The technicians are always great and super helpful. They'll answer questions about anything and everything, even if it's not what you called them out for.

They had to reschedule a couple appointments. They were always proactive about it though so you weren't left wondering. Still, a lot of clients make sure they are at home during the several-hour appointment window and I think Appliance Express could make it a priority to always make their window so clients don't have to find another block of time.

That said, they are a fantastic company! And definitely several notches above most other home contractors.