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Local Reviews
for Harker Heights, TX

Rated 5.0 out of 5 stars based on 8 customer reviews

Map of Harker Heights, TX

Great Service




Kept me well informed of appointment. Great service,very friendly


Map of Harker Heights, TX

Great Service!




Dona was very nice and professional!


Map of Harker Heights, TX

Ivelis




Good service


Map of Harker Heights, TX

Awesome Tech




Dona is a great tech. Explained the repair and triple checked her work.


Map of Harker Heights, TX

Washer machine review




Tech was very helpful and detail.


Map of Harker Heights, TX

Nikki




Great service! Mike was very professional and took the time to answer all of my questions.


Map of Harker Heights, TX

Excellent customer service




Very knowledgeable and excellent customer service.


Map of Harker Heights, TX

Great service!




Arthur not only fixed the dishwasher, but he also fixed our washer! Two fixes in one day... I'm so pleased! I'll definitely be using this company in the future.


Arthur B.

Arthur B.

WRS970CIDM00 (SxS Dual Evaporator) - Arrived onsite to install new icemaker to SxS Dual Evaporator. Removed and replaced icemaker. Turned water on. Icemaker called for water. Found RC section is cooling properly and not frosted up. Set temperature to a recommended settings. No other issues found. All water connections were dry at time of service.

Near Olive Ln, Harker Heights, TX 76548
Arthur B.

Arthur B.

WRS325FDAM04 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator LED lights not working. Found RC LED light dim but FC LED out. Removed and replaced FC LED module. Reassembled. Tested unit. Found both LED modules now illuminated. No other issues found. All water connections were dry at time of service.

Near Valentino Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

WRS315SDHM01 (SxS Refrigerator) - Arrived onsite for customer compliant of water supply can’t not be connected. Found supply tube @ refrigerator is crushed. Removed damaged supply line and installed new replaced. Installed customer supplied water line to water valve. Tested unit. Unit now dispenses water and calls for water. No other issues found. All water connections were dry at time of service.

Near Olive Ln, Harker Heights, TX 76548
Arthur B.

Arthur B.

ED5PVEXWS06 (SxS Refrigerator) - Arrived onsite for SxS refrigerator not cooling properly and shutting on and off. Found defrost filter indicator flashing and not resetting. Removed defrost timer and thermostat. Reassembled. Unit now comes on and cools properly. Unit filter light is now green. No other issues found. Collected 1 Guard SVC fee of $60.00. All water connections were dry at time of service.

Near Rain Dance Loop, Harker Heights, TX 76548
Arthur B.

Arthur B.

WMH32L19AS0 (OTR Microwave) - Arrived onsite to install new interlock switches to OTr microwave from prior visit’s diagnosis. Removed 3Way,NC,NO switches and installed new replacements. Reassembled. Tested unit with 1 cup of water for 2 mins. Water was boiling hot. No other issues found.

Near Tanner Ln, Harker Heights, TX 76548
Arthur B.

Arthur B.

WFW88HEAC0 (RC Evaporator) - Arrived onsite for customer complaint of front load washer not completing cycles. Ran diagnostics and found error code F9E1 (Long Drain). Removed front door assembly and removed drain trap. Found socks and coins inside drain trap. Removed and cleaned out drain trap. Reassembled and tested. U it now fills,agitates,drain and spins as intended. No other issues found. Charged labor FL160 $179.99 plus taxes. All water connections were dry at time of service.

Near Loblolly Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

WMH32L19AS0 (OTR Microwave) - Arrived onsite for customer complaint of OTR not coming on and shutting off breaker. Removed control panel and found interlock switches have no clicking in them. This is causing breaker to trip. Ordering new 3 Way,NC,NO switches to complete repair. R/S for Thursday 9/6. U it unplugged at this time.

Near Tanner Ln, Harker Heights, TX 76548
Arthur B.

Arthur B.

ED25QFXHW01 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator not cooling both section. Plugged unit in and removed unit cover. Found compressor has hard start capacitor. Found start device keeps clicking on an off. Found compressor locked up. Unit will need new unit harness,compressor and thermostat to complete repair. Authorization must be obtained from 1Guard before we can proceed. OF to R/S. Unit disconnected at this time.

Near McGinnis Ct, Harker Heights, TX 76548
Arthur B.

Arthur B.

Arrived onsite for customer complaint of frost build up near ice door chute on FC side of SxS refrigerator. Found ice door not closing. Removed broken ice door and installed updated ice door kit. Reassembled. Door now closes and ice dispenses. No other issues found. All water connections were dry at time of service.

Near Merlin Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

ED5VHEXTB01 (SxS Refrigerator) - Arrived onsite for customer complaint of frost build up near ice door chute on FC side of SxS refrigerator. Found ice door not closing. Removed broken ice door and installed updated ice door kit. Reassembled. Door now closes and ice dispenses. No other issues found. All water connections were dry at time of service.

Near Merlin Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

WRX988SIBM03 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer compliant of french door dual evaporator refrigerator not cooling in both sections. When arrived, found unit was cooling but LED lights are dim and UI keeps beeping. Unit will beee new UI, HV control and return with RC evaporator fan. R/S for 9/5. All water connections were dry at time of service.

Near Windy Hill Rd, Harker Heights, TX 76548
Arthur B.

Arthur B.

WRS970CIDM00 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator not making ice. Removed icemaker cover and found icemaker stuck mid harvest. Removed defective icemaker and installed new replacement. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.

Near Vintage Way, Harker Heights, TX 76548
Arthur B.

Arthur B.

WEE730H0DS0 (Slide-In Range) - Arrived onsite for customer complaint of slide in range control panel not coming on. Found main control for oven portion not coming on. Removed console and removed faulty control. Installed new replacement. Reassembled. Tested unit. Unit now powers on. All oven feature now work as intended. No other issues found.

Near Holly Ct, Harker Heights, TX 76548
Arthur B.

Arthur B.

WMH73521CS6 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave squeaking when fan is running. Removed trim vent and found flap is squeaking when opening and closing. Used silicone lubricant to flap. Squeaking disappeared. No other issues found.

Near Old World Drive, Harker Heights, TX 76548
Arthur B.

Arthur B.

MVWC415EW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not draining. Found drain pump faulty. Removed water from tub and removed faulty drain pump. Installed new replacement and reassembled. Manually ran water thru tub and activated drain pump to clear all soap from tub. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near Harvest Loop, Harker Heights, TX 76548
Arthur B.

Arthur B.

KICU265HSS0 (Venthood) - Arrived onsite for venthood motor not moving. Tested unit and found motor just hums. Unit will need new motor. Advised customer that the motor is no longer available. AHS will be in contact regarding nest steps. No other issues found.

Near Moon Valley Rd, Harker Heights, TX 76548
Mike G.

Mike G.

MVWX655DW1, Arrived on site for unit locked and will not power on hecked unit and fou d that the unit is not getting 120v found that the unit is on a GFT outlet and that GFI has tripped reset GFI and unit is now getting 120v and unit is now powering on checked unit and found no error codes recalibrated unit and ran test cycle and unit ran all test fine talked to customer about unit can not be on a GFI and will need to have a electrician to replaced outlet to non-GFI outlet checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....

Near W Bobwhite Ln, Harker Heights, TX 76548
Mike G.

Mike G.

MVWX655DW1, Arrived on site for unit locked and will not power on hecked unit and fou d that the unit is not getting 120v found that the unit is on a GFT outlet and that GFI has tripped reset GFI and unit is now getting 120v and unit is now powering on checked unit and found no error codes recalibrated unit and ran test cycle and unit ran all test fine talked to customer about unit can not be on a GFI and will need to have a electrician to replaced outlet to non-GFI outlet checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....

Near W Bobwhite Ln, Harker Heights, TX 76548
Arthur B.

Arthur B.

WFW9400VE01 (Front Load Washer) - Arrived onsite to install new water valve assembly and flow meter to front load washer from my prior visit’s diagnosis. Removed faulty parts and installed new replacements. Reassembled and tested. Good water flow entering unit. Unit fills,washes,drain and spins with no issues. All water connections were dry at time of service.

Near Memory Ln, Harker Heights, TX 76548
Steve C.

Steve C.

Near Jackson Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

WRF560SMYB04 (French Door Refrigerator) - Arrived onsite to install new control and UI from prior tech’s diagnosis. Removed and replaced control and UI and installed replacements. Reassembled. Powered unit on. Unit now turns on and cools as intended. Good air flow now in unit. Advised customer to allow 24hrs for unit to cool off. No water connected to unit a time of service.

Near Mountain Laurel, Harker Heights, TX 76548
Arthur B.

Arthur B.

MH1150XMB0 (OTR Microwave) - Arrived onsite for customer complaint of OTR under counter light bulb stuck in socket. Was able to remove broken base. Installed customer light bulb. Tested unit. Unit light now comes on as intended. No other issues found.

Near Herald Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

RF368LXPT2 (Freestanding Range) - Arrived onsite for customer compliant of freestanding range sparked from rear of unit. Found terminal block melted and shorted on L1 side. P&L are as follows; WP97619518 (Terminal Block) $19.58, CO390 $59.99. Gave customer 10% military discount for labor. New labor charge will be $54.00. Removed and replaced terminal block. Installed customer new supplied range cord. Powered unit up. Unit works as intended. No other issues found.

Near Memory Ln, Harker Heights, TX 76548
Arthur B.

Arthur B.

WFW9400VE01 (Front Load Washer) - Arrived onsite for customer complaint of front load washer getting error code F20 (No Water Detected). Ran diagnostics and confirmed error code. Found water valve not allowing water to enter. Ordering flow meter and water valve. R/S for Tuesday 8/7. All water is turned off at this time.

Near Memory Ln, Harker Heights, TX 76548
Arthur B.

Arthur B.

DU850SWPU3 (Dishwasher) - Arrived onsite for tenant complaint of dishwasher lower rack rusted and tabs broken. Found whole section of the dish rack broken causing wash arm no to rotate. Removed and replaced dishrack. Tested unit. Unit fills,washes,drain and heats as intended. All water connections were dry at time of service.

Near Winter Sun Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

GS6NBEXRL01 (SxS Refrigerator) - Arrived onsite for tenant complaint of SxS refrigerator beeping and black mold inside ice chute. When arrived, tenant advised that cleaning person has already cleaned ice chute. Confirmed beeping coming from UI. Also found no functions features work on UI. Advised tenant that unit will need new UI but is no longer available. AHS will be in contact with owner and advised further action. All water connections were dry at time of service.

Near Winter Sun Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

RAS6233KQ0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not agitating or spinning out water. Tested unit and found lid switch faulty allowing circuit not to close. Removed faulty switch and installed new replacement. Tested unit. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service.

Near Diana Loop, Harker Heights, TX 76548
Arthur B.

Arthur B.

WTW58ESVW0 (Top Load Washer) - Arrived onsite to install timer and water level switch to top load washer from prior tech’s diagnosis. Removed timer and level switch. Installed new replacements and reassembled. Tested unit. Unit fills,agitates,drain and spins as intended. Unit now not tripping breaker. No other issues found. All water connections were dry at time of service.

Near Laguna Dr, Harker Heights, TX 76548
Mike G.

Mike G.

G7CE3034XS00, Arrived on site for cooktop on light will not turn off checked unit and found that the LR switch is bad replaced switch and checked unit and unit is now working properly unit checked fine at this time.....

Near Olive Ln, Harker Heights, TX 76548
Mike G.

Mike G.

G7CE3034XS00, Arrived on site for cooktop on light will not turn off checked unit and found that the LR switch is bad replaced switch and checked unit and unit is now working properly unit checked fine at this time.....

Near Olive Ln, Harker Heights, TX 76548
Arthur B.

Arthur B.

WDF760SADM2 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not washing dishes and not drying dishes. Tested unit and found sump not pumping water. Removed faulty sump and motor and installed new replacement. Reassembled. Tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.

Near Old World Drive, Harker Heights, TX 76548
Mike G.

Mike G.

WDF530PAYM5, Arrived on site for unit not washing checked unit and found that the unit will fill but motor and pump will not start unit will need mot and pump replaced replaced part checked unit and unit is now washing checked unit for water leaks and no leaks found at time of srv...

Near Vineyard Trail, Harker Heights, TX 76548
Mike G.

Mike G.

WDF530PAYM5, Arrived on site for unit not washing checked unit and found that the unit will fill but motor and pump will not start unit will need mot and pump replaced replaced part checked unit and unit is now washing checked unit for water leaks and no leaks found at time of srv...

Near Vineyard Trail, Harker Heights, TX 76548
Arthur B.

Arthur B.

WRX988SIBM03 (Dual Evaporator Refrigerator) - Arrived onsite to install new compressor to French door refrigerator from my prior visit’s diagnosis. Upon removing compressor, found compressor extremely hot to touch. Removed compressor and installed new replacement. Vacuumed unit down to -25PSI. Charged system with 5.50oz of R134a refrigerant. Checked condenser fan. Found pin connection was bent inside moles connector. Was able to straighten connector and reinstalled connector. Tested unit. Found compressor running with good air flow on condenser fan motor. Good frost pattern found on evaporator. Advised customer to wait 24-48 hrs for unit to cool down. All water connections were dry at time of service.

Near Saunooke St, Harker Heights, TX 76548
Arthur B.

Arthur B.

WFW92HEFW0 (Front Load Washer) - Arrived onsite for customer complaint of front load washer not spinning clothes out. Did find customer had spin settings to off. Advised customer on how to set spin setting before starting cycles. Removed front assembly to verify drain trap is clean. Found trap clean. No other issue found. All water connections were dry at time of service.

Near Lone Shadow Dr, Harker Heights, TX 76548