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Local Reviews
for Harker Heights, TX

Rated 5.0 out of 5 stars based on 8 customer reviews

Map of Harker Heights, TX

Great Service




Kept me well informed of appointment. Great service,very friendly


Map of Harker Heights, TX

Great Service!




Dona was very nice and professional!


Map of Harker Heights, TX

Ivelis




Good service


Map of Harker Heights, TX

Awesome Tech




Dona is a great tech. Explained the repair and triple checked her work.


Map of Harker Heights, TX

Washer machine review




Tech was very helpful and detail.


Map of Harker Heights, TX

Nikki




Great service! Mike was very professional and took the time to answer all of my questions.


Map of Harker Heights, TX

Excellent customer service




Very knowledgeable and excellent customer service.


Map of Harker Heights, TX

Great service!




Arthur not only fixed the dishwasher, but he also fixed our washer! Two fixes in one day... I'm so pleased! I'll definitely be using this company in the future.


Mike G.

Mike G.

KFIS29PBMS02, Arrived on site for unit not making ice when arrived found that the unit is making ice and customer stated that they have replaced water filter and unit started making ice did checked temps in ff and frezer and found ff to be at 39* and freezer is 3* unit making ice and is cooling properly checked unit for water leaks and no leaks found at time of srv....unit checked fine at this time...,

Near Trail Crest, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for broken door latch and door surrounding, replaced handle and door surround. Verified operations, unit checks good.

Near Tepee Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for unit not advancing, unit is full of water, lid switch checks good. Found timer motor not advancing, customer stated that only part of timer has been working for a while. Timer is an expart, home warranty will need to find part for tech to replace, advised customer of this condition. Jordan assisted with reschedule and parts. All water connections dry.

Near Tundra Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for unit not running due to door not showing as closed, replaced interlock and all 3 switches, verified operations after replacing. All components checked good. Verified heating. All checks good.

Near Vintage Way, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for unit not running due to door not showing as closed, replaced interlock and all 3 switches, verified operations after replacing. All components checked good.

Near Old World Drive, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for no operation, found customer has an open ground and water was off to the unit. Washer had been taken outside and moved back inside. Refrigerator was where washer is now located, customer stated that she was shocked by refrigerator that is why Appliance was moved. Spoke to landlord to let him know that customer instruct are not covered. Stated that he did not dispatch us to come out so he would not pay today. All water connections dry. Jordan has added notes.

Near E Valley Rd, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for fridge not getting below 55 degrees, found unit completely frozen off in fresh food section, customer de frosted unit. Replaced rc evap,cover that contains new therm wiring and fan. Found ff evap motor was not turning due to no voltage from control. Replaced control. Verified all components working after replacement, verified all water connections dry. Temperatures dropping, customer signed waiver.

Near Province Point, Harker Heights, TX 76548
Dona W.

Dona W.

Arrive on site for unit not washing well, found sump clogged off with glass and large pieces of food, removed obstruction, instructed customer to scrape large items off of dishes. Once removed all functions checked well. All water connections dry.

Near Ponderosa Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for fridge not cooling below 55 degrees, found unit is completely frosted over, ran test for fans found condenser fan not turning on. Will need condenser fan. Will replace evap cover and condenser fan on return. May need control. Sarah assisted with reschedule and part. All water connections dry. Customer will defrost unit before tech returns. Discussed towels and defrost procedure.

Near Province Point, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for long dry times, found ducting clogged and full of water. Removed vent from back of unit-checked temps all temps checked good. Customer will have ducting cleaned before using.

Near Maplewood Dr, Harker Heights, TX 76548
Steve C.

Steve C.

Near Diana Ln, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for no heat, found open thermal cut off. Replaced, verified temperatures. Ducting is clean no obstructions. Flow checked good.

Near Port Dr, Harker Heights, TX 76548
Mike G.

Mike G.

WMH73521CS6, Arrived on site to install new control for hood light will not turn on checked unit after repair and hood ligt is now turning on and off as Intended unit checked unit at this time....

Near Vineyard Trail, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for unit frosting over. Found evaporator thermistor resistance too high. Replaced thermistor, checked heater was at 32 ohms, checked in spec. No other saved errors on control. Customer asked to allow for unit to completely defrost. So left unit in an off position until completely defrosted. No water connections

Near Merlin Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for heating element not turning on in dry cycle. Replaced timer from previous tech order. Ran through cycle found unit is filling, washing, draining, dispenser is opening and heater is turning on. Drawing 5.3amps during dry cycle. All ops check good. All water connections dry.

Near Cattail Cir, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for no drain, found open drain motor. Replaced ran through cycle. Verified all ops and all water connections dry. Unit check ok. No abnormal noises.

Near Cattail Cir, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for broken tracks. Weak weld on tracks replaced tracks and adjusters that broke due to weak weld on tracks. Customer installed water line as it is copper. Checked for leaks all water connections dry. Unit checked good.

Near Eagle Ridge, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for drooping freezer seal. Replaced seal molded to cavity. Did not show any light. Sealing well. Temps check good. All water connections dry.

Near Modoc Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for drooping freezer seal. Replaced seal molded to cavity. Did not show any light. Sealing well. Temps check good. All water connections dry.

Near Modoc Dr, Harker Heights, TX 76548
Mike G.

Mike G.

MEDX700XL0, Arrived on site for unit making a noise, checked unit and found that the rollers have gone bad used dryer repair kit to replaced pully and rollers and checked and cleaned out all lent found from unit and test unit and unit is no longer making noise and is heating and has good air flow unit checked fine at this time.....

Near Doc Whitten Dr, Harker Heights, TX 76548
Mike G.

Mike G.

WMH73521CS6, Arrived on site for hood light will not turn on checked unit and found that the lamp holder is shorted out replaced part and tested unit and hood light still not turning on found that the control is bad and will need to be replaced ordering part per SW r/s next apt for 4/3/18

Near Vineyard Trail, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for no light in oven, found customer put factory bulb back in and unit had light. Pulled bulb and found filament hanging sometimes making contact but not always. Showed customer. Voltage checks good at bulb assy. Customer will need to replace bulb. All other ops check good.

Near W Iowa Dr, Harker Heights, TX 76548
Thomas L.

Thomas L.

Arrived on site for unit not cooling properly in freezer section, found temp control to be on the warmest setting, adjusted temperatures to the recommended settings, unit tested good. No water hooked up.

Near Caddo Trail, Harker Heights, TX 76548
Thomas L.

Thomas L.

Arrived on site for unit not cooling properly in freezer section, found temp control to be on the warmest setting, adjusted temperatures to the recommended settings, unit tested good. No water hooked up.

Near Caddo Trail, Harker Heights, TX 76548
Thomas L.

Thomas L.

Arrived on site for no cool condition. Found that the defrost cycle is not operating. The defrost cycle work properly during diagnostics that’s indicating a defective control. Replaced Control. Excessive ice will have customer defrost overnight.

Near Fall Creek Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for no operation on washer found, loose wire on control. Reseated ran through operations, all checked good all water connections dry.

Near Jubilation Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for no heat, found open bake element and no voltage from control to broil element. Will need to order parts Sarah assisted with return date of 3/13/18 and parts.

Near Tepee Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for low to no ice production. Found faulty ice maker. IM receiver is not functioning all the time. Lights on the interior turned off on customer, once power pulled and restored lights return on. Will need led supply board for fix. Evap motor is making very high pitched rumbling noise. All temps check good in fridge, drawers and freezer. All water connections dry. Sarah assisted with parts, will need authorization for parts. Office will call to reschedule. Will need 2 hours repair time.

Near Crowfoot Dr, Harker Heights, TX 76548
Mike G.

Mike G.

WED92HEFW0, Arrived on site to install pads on motor bracket checked unit and found that noise is no longer there checked and cleaned out all lent found from unit and checked unit air flow and air flow checked good and unit is heating unit checked fine at this time....

Near Spruce Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for intermittently working hood light, found bulb holder arched, control not sending correct voltage. Replaced control and bulb holder. VoltAge checks correctly. Checked cooking and vent hood operations. All other parms check correctly.

Near Vintage Way, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for broken knobs, replaced 4 knobs all other ops checked good.

Near Vintage Way, Harker Heights, TX 76548
Dona W.

Dona W.

Found push to start knob pushed back reseated, knob verified operations, dryer vent clean, unit check to spec on all other specs.

Near Libby Ln, Harker Heights, TX 76548
Mike G.

Mike G.

GS6NHAXVA00 , Arrived on site for unit not making ice checked unit and found that the icemaker is working and when icemaker calls for water water is spraying out of the side checked unit and found that the fill chut to icemaker is blocked with ice and froze up removed icemaker and flushed out icemaker and checked unit and found that the unit checked fine at this time.... checked unit for water leaks and no leaks found at time of srv....

Near Snow Bird Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

WTW7040DW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not completing cycles and making loud noises when spinning. Hand spun basket and could hear gearcase grinding. Ran diagnostics and found error code F7E6 (Motor Circuit out of Phase). Ordering gearcase and stator to complete repair. Skyped PARTS and received R/V date of 1/9 per KC. All water connections were dry at time of service.

Near Lottie Ln, Harker Heights, TX 76548
Arthur B.

Arthur B.

WMH73521CS5 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave getting “OPEN/CLOSE” door error. Found interlock switches burnt. Removed 3 way,NC,NO switches and installed new replacements. Reassembled. Tested unit with 1 cup of water for 2mins. Water was boiling. No other issues found.

Near Green Meadow Dr, Harker Heights, TX 76548