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Local Reviews
for Harker Heights, TX

Rated 5.0 out of 5 stars based on 11 customer reviews

Map of Harker Heights, TX

We loved our repairman




Al was awesome. He was so friendly and great with our kid wanting to watch and ask questions. He got our dryer back up and running very quickly too.


Map of Harker Heights, TX

GREAT SERVICE




The technican was very professional and friendly and very Competent. I enjoyed him taking the time to explain whar it was he repaired/replaced. Since his completion of the job the unit operates quietly and efficiently as if it was new. Excellent job performance.


Map of Harker Heights, TX

Very great service





Map of Harker Heights, TX

Great Service




Kept me well informed of appointment. Great service,very friendly


Map of Harker Heights, TX

Great Service!




Dona was very nice and professional!


Map of Harker Heights, TX

Ivelis




Good service


Map of Harker Heights, TX

Awesome Tech




Dona is a great tech. Explained the repair and triple checked her work.


Map of Harker Heights, TX

Washer machine review




Tech was very helpful and detail.


Map of Harker Heights, TX

Nikki




Great service! Mike was very professional and took the time to answer all of my questions.


Map of Harker Heights, TX

Excellent customer service




Very knowledgeable and excellent customer service.


Great service!




Arthur not only fixed the dishwasher, but he also fixed our washer! Two fixes in one day... I'm so pleased! I'll definitely be using this company in the future.


Arthur B.

Arthur B.

COOKTOP GE JP356SM3SS Arrived onsite for customer complaint of cooktop glass cracked. Inspected crack and found crack is not affecting use of unit. This is considered a cosmetic damage and AHS will not cover. No other issues found. If customer has question to call AHS.

Near Cayuga Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

COOKTOP GE JP356SM3SS Arrived onsite for customer complaint of cooktop glass cracked. Inspected crack and found crack is not affecting use of unit. This is considered a cosmetic damage and AHS will not cover. No other issues found. If customer has question to call AHS.

Near Cayuga Dr, Harker Heights, TX 76548
Al R.

Al R.

MICROWAVE GE JVM1950SR1SS Arrive to inspect microwave not heating. Tested all switches and determined all 3 needed to be changed. Removed and replaced all switches. Unit tested as designed. Job complete.

Near Broken Arrow Dr, Harker Heights, TX 76548
Al R.

Al R.

DISHWASHER WHIRLPOOL GU1200XTMLB2 "Arrived to inspect (IVR-WILL NOT CYCLE, WATER WAS HOLDING IN IT, WENT TO TO MANUALLY DRAIN THEN STOPPED) Customer went over to the unit and manually drained the unit by pressing the drain selector on the user interface. I open the dishwasher and observed what looked to be Black mold inside the interior compartment of the entire unit. The float (dome shaped) valve was also caked with detergent from continued pods use. There was an older pod still in the dispenser. I shut off the water from underneath the kitchen sink to eliminate the chance of any leaks from the unit. I then took off the kick plate from underneath the dishwasher and I observed a leak from the copper pipes that lead from the wall to the dishwasher. During my time underneath the dishwasher the leak became bigger and bigger as I watched it. I can inform the customer of the water damage waiver liability form that the is contained in the SD mobile forms page. I advise the customer that they

Near Moccasin Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of dryer not heating properly. Removed back panel and found thermal cutoff with no continuity. Removed and replaced thermal cutoff. Also found dryer tube fully extended. Shortened dryer tube. Reassembled and tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near W Cardinal Ln, Harker Heights, TX 76548
Arthur B.

Arthur B.

DISHWASHER GE GDT580SMF7ES "Arrived onsite to install parts to dishwasher from my prior visit’s diagnosis. When arrived, trim was uninstalled to all me to remove dishwasher safely. Tilted unit up. After inspection, found wash pump motor has shorted out causing poor washing. Removed and replaced pump motor assembly. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended. Good water circulation coming from spray arms. All water connections were dry at time of service."

Near Meagan Ct, Harker Heights, TX 76548
Arthur B.

Arthur B.

WASHER WHIRLPOOL LSR5233AN0 "Arrived onsite for customer complaint of top load washer leaking and not spinning on normal setting. Tested unit and confirmed unit is leaking. Removed wrapper and found leak is coming from bottom of was tub. Also found base all corroded from use. Unit will need new bottom base,was basket to complete repair. Customer would like to if AHS can replace unit due to age. Advised customer will have claims submit for options. Advised customer not to use unit due to the leaking. Reassembled and unplugged unit at this time."

Near Sun Meadows Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE361LVB0 Arrived onsite for customer complaint of freestanding range “COOKTOP ON” light stays on. Removed back panel and found RF infinite switch burnt. Removed and replaced RF infinite switch and reassembled. “COOKTOP ON” light now off. Tested all elements. All elements work as intended.

Near Moose Hide Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW9050XW00 Arrived onsite for customer complaint of front load washer leaking from bottom. Removed access panel found unit leaking from tub to drain hose. Removed faulty hose and installed new replacement. Upon testing found unit also leaking from outer tub as well where hose drain housing on outer tub. Unit will also need new outer tub front and rear to complete repair. Advised customer AHS will be in contact with customer regarding options. Unit unplugged at this time.

Near Quail Hollow Rd, Harker Heights, TX 76548
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL MH1170XSS2 "Arrived onsite to install new control panel and grille from prior visit’s diagnosis. Removed control panel,transferred control and installed new replacement. Installed grille vent. Reassembled. Tested unit. Unit now heats as intended and all buttons work as well. No other issues found."

Near Cattail Cir, Harker Heights, TX 76548
Steve C.

Steve C.

DISHWASHER WHIRLPOOL GU1200XTMLB2 Arrived on site for the unit is not washing properly. Tested the unit and found very little water will fill. Pour water in the unit and it is washing properly. Found the solenoid on the valve is not opening properly. Unit needs a new valve.; ordrng 1 WP8531669 (valve-inlt)

Near Moccasin Dr, Harker Heights, TX 76548
Al R.

Al R.

DRYER WHIRLPOOL MEDX655DW1 Arrived to inspect dryer not heating. I verified the complaint and tested the unit with the multimeter. Ohms AUDIO test showed the thermal cutoff did not respond and needed to be replaced. I removed and replaced it. Tested the unit and unit tested as designed. Unit was free of any additional obstructions. No lint observed at the time of service. JOB COMPLETE.

Near Cliffside Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

REFRIGERATOR GE GNE26GSDDSS Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. Found unit is cool but cooling fan not circulating air. Unit will need new cooling fan. Found fan is discontinued. AHS will attempt to locate part. OF to R/S. No water connected to unit.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WR17X13142 (evap cover asm ff) and 1 WR60X10357 (FF EVAP MTR)

Near Rain Dance Loop, Harker Heights, TX 76548
Al R.

Al R.

DRYER WHIRLPOOL GEW9200LW1 "203271 Ramsdell- Arrived on-site for (Dryer- Wont start - SELECT START THERE IS POWER - THEN THERE IS A HUM BUT DOES NOT WORK). Verified complaint and R/R the blower, blower housing, motor & belt. Tested unit after installing the above parts. Unit operated as designed. Cleaned lint in and around unit."

Near Antelope Trail, Harker Heights, TX 76548
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived onsite for customer complaint of SxS Dual Evaporator Refrigerator leaking from the rear. Removed unit cover and found RC drain tub was not secure causing the defrost water to leak on floor. Cleared tube and secure tube to liner. Water flows well to tube. No other leaks found. No water leaks detected at time of service.

Near Green Meadow Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW1 Arrived for customer complaint of top load washer not agitating or spinning. Ran diagnostics and found error code F7E6 (Motor Error). Tilted unit up and found red wire to capacitor broken. Was able to secure wire back to harness and reassembled. Clear error code and ran calibration. Unit completed successfully. No other issues found. . All water connections were dry at time of service.

Near Grizzly Trail, Harker Heights, TX 76548
Arthur B.

Arthur B.

DISHWASHER GE GDT580SMF7ES "Arrived onsite to install new dispenser,element,and water tubing to dishwasher prior tech’s diagnosis. Customer also complained of dishes leaving a greasy film after washing. Upon attempting to remove dishwasher, there is trim surrounding dishwasher that will no allow unit to be uninstalling. Unit will need to be uninstalled prior to arrival. Ordering control and wash kit additionally. OF to R/S due to part authorization. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 WD21X21916 (machine control good) and 1 WD26X23258 (pump wash kit)"

Near Meagan Ct, Harker Heights, TX 76548
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL MH1170XSS2 Arrived onsite for customer complaint of OTR microwave not starting. Tested unit and found START and CANCEL button are non responsive. Found control panel faulty. Also found grille vent is sagging and hitting door. Ordering grille and control panel to complete repair. R/S for Tuesday 11/6. No other issues found.; ordrng 1 W10166191 (panl-cntrl) and 1 W10259625 (grill-vent)

Near Cattail Cir, Harker Heights, TX 76548
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 "WRV986FDEM00 Arrived to inspect ice overflow. The lower ice maker was overflowing and required replacement. I removed and replaced the ice maker and found the inlet tube not fully seated and I corrected. The drain tube was gapped and required sealing and the chassis and doors required squaring and leveling. Operational test good, no leaks observed during service. Ice maker

Near Redwood Dr, Harker Heights, TX 76548
Jerry C.

Jerry C.

DRYER WHIRLPOOL GEW9200LW1 "GEW9200LW1 Arrived to inspect humming. The unit would only hum when started and there was no rotation. The customer said the unit only worked once after the prior repair. The motor is locking up and will require replacement. Due to prior service blower wheel tightening, the wheel cannot be removed and the motor, wheel and housing will all require replacement. The belt was frayed and the idler pulley showing signs of seizing and they will require replacement as well. Office to order belt and bracket. Lint will require removal upon return service. ; ordrng 1 661570V (belt) and 1 W10837240 (bracket)"

Near Antelope Trail, Harker Heights, TX 76548
Arthur B.

Arthur B.

DISHWASHER KENMORE 665.169924 "Arrived onsite to install new parts to dishwasher from prior tech’s diagnosis. Removed bottom toe plate and removed sump n motor. Installed new replacement with check valve. Reassembled and tested. Unit fills,washes and drains as intended. No other issues found. All water connections were dry at time of service."

Near Village Dr, Harker Heights, TX 76548
Jerry C.

Jerry C.

WASHER AMANA NTW4600YQ0 "NTW4600YQ0 Arrived and installed all 4 suspension rods, the tub ring and the bleach dispenser that were ordered on previous call. After installation of the above parts, the washer was tested, no leaks observed during service."

Near Cayuga Dr, Harker Heights, TX 76548
Steve C.

Steve C.

DRYER WHIRLPOOL GEW9200LW1 Arrived on site for the unit will not star. Tested the unit and found when pressing start unit makes a humming noise and drum won’t rotate. Found the blower wheel was stuck. Secured the wheel and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Antelope Trail, Harker Heights, TX 76548
Steve C.

Steve C.

DRYER WHIRLPOOL WED4890XQ0 Arrived on site to replace the motor and blower wheel due to noise and broken wheel. Replaced both parts and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Scenic Trail Dr, Harker Heights, TX 76548
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WMH73521CS6 WMH73521CS6 Arrived to inspect glass falling from microwave. I found the bulb had shattered and could not be removed by the customer. I extracted the bulb bayonet and removed remaining glass fragments. The customer will replace the bulb. Operational test ok.

Near Vintage Way, Harker Heights, TX 76548
Jerry C.

Jerry C.

WASHER AMANA NTW4600YQ0 "NTW4600YQ0 Arrived to inspect washer making noise and moving. I found the suspension rods were completely worn out and the tub would bounce excessively. Due to the movement of the tub, the tub ring and bleach dispenser were damaged and will require replacement. Office to report to the extended warranty coverage and the customer will be contacted. No leaks observed during service and the customer will not use the unit due to hazardous conditions. ; ordrng 1 W10780048 (suspension) and 1 WPW10192089 (bleach disp assy) and 1 WPW10215107 (tub ring)"

Near Cayuga Dr, Harker Heights, TX 76548
Jerry C.

Jerry C.

DISHWASHER GE GDT580SMF7ES GDT580SMF7ES Arrived to instal parts. I removed and replaced the spray arms that were previously ordered and discussed the issues with the customer. I found they were having to refill the rinse agent dispenser every two cycles. The rinse agent dispenser was greatly over-dispensing and causing water flow issues and leaving deposits within the chassis. The upper spray arm mounting hub was broken and will require replacement. Office to order detergent dispenser and upper spray arm tube assembly. No leaks observed during service. ; ordrng 1 WD12X22497 (conduit main asm) and 1 WD12X24058 (DISPENSER)

Near Meagan Ct, Harker Heights, TX 76548
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site to replace the freezer door due to unit wires are broken. Replaced the door and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Vintage Way, Harker Heights, TX 76548
Arthur B.

Arthur B.

DRYER MAYTAG MEDB835DC4 Arrived onsite. Customer advised unit has been exchanged by Home Depot. No services performed.

Near Tundra Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived onsite for customer complaint of icemaker on french door refrigerator leaking and continuously makes ice. Found icemaker arm broken at icemaker. Removed and replaced icemaker. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.

Near Fox Trail, Harker Heights, TX 76548
Steve C.

Steve C.

DRYER WHIRLPOOL WED4890XQ0 "Arrived on site for the unit makes a lot of noise. Tested the unit and found the blower wheel broke in half. Unit will need a new blower wheel, motor and repair kit. ; ordrng 1 4392065 (dryer repair kit) and 1 W10801999 (wheel) and 1 WPW10396039 (motor-drve)"

Near Scenic Trail Dr, Harker Heights, TX 76548
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDT920SADM0 Arrived on site for the unit is leaking water. Tested the unit and found the leak is coming from the sump and motor. Quoted customer for the sump and motor. Customer advise she will think about it. Customer only paid for the service fee. All water connections were dry at the time of service.

Near Quartz Trail, Harker Heights, TX 76548
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived onsite for builder complaint of dishwasher not powering on. Checked power at outlet and got 120V. Removed junction box and found wire connectors Tory he’d each other. Secured wire connections with new wire nuts. Powered up unit and tested. Unit now powers on;fills,washes,drain and heats as intended. All water connections were dry at time of service."

Near Vintage Way, Harker Heights, TX 76548
Steve C.

Steve C.

DISHWASHER GE GDT580SMF7ES Arrived on site for the unit is not washing dishes properly. Tested the unit and the motor is turning on and all the spray arms are spinning. Found a service bulletin dd07-16 for poor wash performance. Found the lower spray arm is separating o the corners. Will need to order all the spray arms per service bulletin and will use the pump on next visit. ; ordrng 1 CNOTE (SOONER SERVICE ) and 1 WD22X22501 (upper spray arm asm) and 1 WD35X10393 (spray arm)

Near Meagan Ct, Harker Heights, TX 76548
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived onsite for customer complaint of no ice production on french door refrigerator. When arrived, found icemaker was making ice and bin was full. No other issues found. All water connections were dry at time of service."

Near Saunooke St, Harker Heights, TX 76548