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Local Reviews
for Harker Heights, TX

Rated 5.0 out of 5 stars based on 8 customer reviews

Map of Harker Heights, TX

Great Service




Kept me well informed of appointment. Great service,very friendly


Map of Harker Heights, TX

Great Service!




Dona was very nice and professional!


Map of Harker Heights, TX

Ivelis




Good service


Map of Harker Heights, TX

Awesome Tech




Dona is a great tech. Explained the repair and triple checked her work.


Map of Harker Heights, TX

Washer machine review




Tech was very helpful and detail.


Map of Harker Heights, TX

Nikki




Great service! Mike was very professional and took the time to answer all of my questions.


Map of Harker Heights, TX

Excellent customer service




Very knowledgeable and excellent customer service.


Map of Harker Heights, TX

Great service!




Arthur not only fixed the dishwasher, but he also fixed our washer! Two fixes in one day... I'm so pleased! I'll definitely be using this company in the future.


Arthur B.

Arthur B.

RAS6233KQ0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not agitating or spinning out water. Tested unit and found lid switch faulty allowing circuit not to close. Removed faulty switch and installed new replacement. Tested unit. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service.

Near Diana Loop, Harker Heights, TX 76548
Arthur B.

Arthur B.

WTW58ESVW0 (Top Load Washer) - Arrived onsite to install timer and water level switch to top load washer from prior tech’s diagnosis. Removed timer and level switch. Installed new replacements and reassembled. Tested unit. Unit fills,agitates,drain and spins as intended. Unit now not tripping breaker. No other issues found. All water connections were dry at time of service.

Near Laguna Dr, Harker Heights, TX 76548
Mike G.

Mike G.

G7CE3034XS00, Arrived on site for cooktop on light will not turn off checked unit and found that the LR switch is bad replaced switch and checked unit and unit is now working properly unit checked fine at this time.....

Near Olive Ln, Harker Heights, TX 76548
Arthur B.

Arthur B.

WDF760SADM2 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not washing dishes and not drying dishes. Tested unit and found sump not pumping water. Removed faulty sump and motor and installed new replacement. Reassembled. Tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.

Near Old World Drive, Harker Heights, TX 76548
Mike G.

Mike G.

WDF530PAYM5, Arrived on site for unit not washing checked unit and found that the unit will fill but motor and pump will not start unit will need mot and pump replaced replaced part checked unit and unit is now washing checked unit for water leaks and no leaks found at time of srv...

Near Vineyard Trail, Harker Heights, TX 76548
Arthur B.

Arthur B.

WRX988SIBM03 (Dual Evaporator Refrigerator) - Arrived onsite to install new compressor to French door refrigerator from my prior visit’s diagnosis. Upon removing compressor, found compressor extremely hot to touch. Removed compressor and installed new replacement. Vacuumed unit down to -25PSI. Charged system with 5.50oz of R134a refrigerant. Checked condenser fan. Found pin connection was bent inside moles connector. Was able to straighten connector and reinstalled connector. Tested unit. Found compressor running with good air flow on condenser fan motor. Good frost pattern found on evaporator. Advised customer to wait 24-48 hrs for unit to cool down. All water connections were dry at time of service.

Near Saunooke St, Harker Heights, TX 76548
Arthur B.

Arthur B.

WFW92HEFW0 (Front Load Washer) - Arrived onsite for customer complaint of front load washer not spinning clothes out. Did find customer had spin settings to off. Advised customer on how to set spin setting before starting cycles. Removed front assembly to verify drain trap is clean. Found trap clean. No other issue found. All water connections were dry at time of service.

Near Lone Shadow Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for ice build up on evaporator cover I refrigerator section. Customer had defrosted unit prior to technician arrival. Found motor on rc evap cover was no longer turning. Replaced rc evap cover verified units temperatures starting to drop, fans working. All water connections dry.

Near Province Point, Harker Heights, TX 76548
Arthur B.

Arthur B.

KERS205TSS0 (Freestanding Range) - Arrived onsite for customer complaint of no start activity on freestanding range. When arrived, found control has “Power Loss” error. Was able to cancel and check all elements and oven. All work as intended. Checked voltage to unit. Unit getting 240V. No other issues found.

Near Canoe Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

MSB27C2XAM00 (SxS Refrigerator) - Arrived onsite for customer complaint of no ice producing on SxS refrigerator. Removed icemaker cover and found ice maker motor stopped mid harvest. Found faulty icemaker. Removed icemaker and installed new replacement. Reassembled. Unit called for water as intended. No other issues found. All water connections were dry at time of service.

Near Mugho Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for frost build up in freezer section, found door seal in middle gapped open allowing for ambient temps to go inside, creating frost. Replaced seal, molded seal. Temperatures are good in fridge and freezer. Verified unit is closing unit checks ok. All water connections dry.

Near Cherokee Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for unit not always draining, found control not sending voltage at correct intervals on drain portion of cycle. Replaced main control and verified unit is filling, washing, and draining correctly. Found uppermspray arm off centered, reseated checked good no leaks, All parms check good, all water connections dry.

Near Cayuga Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Replaced control kit ordered by previous technician, once kit replaced unit turned on and stopped clicking. Did find from previous problem ice build up in freezer on evap cover. Customer will defrost unit and then plug back in. Compressor is running and unit is cooling. Advised on towels and defrost procedure. All water connections dry.

Near Cayuga Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Replaced control kit ordered by previous technician, once kit replaced unit turned on and stopped clicking. Did find from previous problem ice build up in freezer on evap cover. Customer will defrost unit and then plug back in. Compressor is running and unit is cooling. Advised on towels and defrost procedure. All water connections dry.

Near Cayuga Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Replaced control kit ordered by previous technician, once kit replaced unit turned on and stopped clicking. Did find from previous problem ice build up in freezer on evap cover. Customer will defrost unit and then plug back in. Compressor is running and unit is cooling. Advised on towels and defrost procedure. All water connections dry.

Near Cayuga Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Replaced control kit ordered by previous technician, once kit replaced unit turned on and stopped clicking. Did find from previous problem ice build up in freezer on evap cover. Customer will defrost unit and then plug back in. Compressor is running and unit is cooling. Advised on towels and defrost procedure. All water connections dry.

Near Cayuga Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for no operation, found range cord is burned on household side. L1 to neutral- 120 volts l2 to neutral 0 volts l1 to l2 0 volts. Not enough supply to run unit. Customer to have wiring checked out on household side and replace cord. Made sure all wiring was good on control and on terminal block unit looked clean on wiring.

Near Farm to Market 2410, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for fridge door seal cracked on lower part. Replaced door seal unit is running correctly and door is sealing. Charged less 99.99 diagnosis from this week for labor. Seal is 173.81, labor-89.99 tax 21.76 total 285.56 collected on check. All water connections dry

Near FM3481, Harker Heights, TX 76548
Arthur B.

Arthur B.

RCC3024RB01 (Cooktop) - Arrived onsite for customer complaint of cooktop RF element not turning on. Removed cooktop and found RF cool has shorted out. Removed element and installed new replacement. Reassembled. Tested unit. RF element along with the other 3 work as intended. No other issues found.

Near Winter Sun Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

WFE510S0AS0 (Freestanding Range) - Arrived onsite for customer complaint of range left side not turning on. Found infinite switches and element shorted out. Removed LF/LR element and switches. Installed new replacements. Reassembled. Tested unit. All element works as intended. No other issues found.

Near Jorgette Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

WRX988SIBM03 (Dual Evaporator French Door Refrigerator) - Arrived onsite for customer complaint of dual evaporator French door refrigerator not marking ice and not cooling properly in RF section. Took RF temperature and found section to be @ 23F. Removed evaporator cover and found upper portion of evaporator frozen over. Used steamer to clear out all ice. Reassembled. Ran test 56 and found no ice maker errors. Advised customer to allow 24 hrs to allow temperature to come back to normal. No other issues found. All water connections were dry at time of service

Near Saunooke St, Harker Heights, TX 76548
Arthur B.

Arthur B.

GHW9400PL0 (Front Load Washer) - Arrived onsite for customer complaint of front load washer leaking when washing. Checked bellow and found hole which caused leak. Removed bellow and installed new replacement. Reassembled. Tested unit. Unit fills,agitates,drains and spins with no issues. All water connections were dry at time of service.

Near Eagle Ridge, Harker Heights, TX 76548
Arthur B.

Arthur B.

WED9200SQ0 (Dryer) - Arrived onsite for customer complaint of no heat from dryer. Removed access panel and found element broken. Removed element and installed new replacement. Reassembled. Tested unit. Unit heats and tumbled as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Mountain View Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

Arrived onsite to install parts to SxS refrigerator from prior tech’s diagnosis. Removed back panel and removed inverter and UI. Installed new replacements. Reassembled. Plugged unit in to test. Found unit will click on and off and will no stay running. Spoke with WPL Techline SR#7722260712 Kathy. Advised to check voltage at the red/white wires at inverter. Only getting 80V. Found main contact control is rear of unit is faulty. Techline also advised of control is that will complete issue.

Near Cayuga Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for no ice production, found temperatures at 38 in fridge and 4 degrees in freezer. Temperatures check correctly. Ran unit through test 4 found evaporator motor turning on. Ran test 36 for ice box fan and unit is running. Found control not sending proper voltage to ice maker. Ice maker motor is not finishing harvest. Replaced ice maker and control. Unit now has no errors. Harvest completed cycle. Unit called for water. All water connections dry.

Near Saunooke St, Harker Heights, TX 76548
Arthur B.

Arthur B.

RTW4516FW1 (Front Load Washer) - Arrived onsite for customer complaint of top load washer stuck in final spin and flashing. Was able to clear out control. Was able to enter diagnostics to calibrate unit. Unit calibrated successfully. Tested unit. Unit fills, agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.

Near Harvest Loop, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for noise on unit when compressor running, found flooring is raised tile in rear of unit, causing base of unit to vibrate. Customer put shims under unit, stopped noise. Found slight vibration on back panel, applied mastic to create buffer. All water connections dry, all parms check correctly. No abnormal noises.

Near Black Hawk Trail, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for no cool condition, found open start run relay, replaced relay with capacitor. Found compressor is not starting, compressor is causing start relay to fail, have voltage to compressor. Unit will need a new compressor, dye drier, stub for compressor and clip for start device. Will need authorization for repair as well as two hours for repair time. All water connections dry. Susan assisted with parts and labor. Cnotes

Near Wildewood Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for no spin complaint. Found rotor and stator are completely corroded over due to bearing leaking onto them. Customer stated unit has been this way for over a month. Will need to replace the bearing due to leaking and noise, will need to replace rotor and stator due to corrosion and failure of coils matching to magnets. Will also need to replace reps sensor due to extensive corrosion on rotor and stator. Will need hub for basket as well for removal. Will need authorization for repair and will also need 2 hours for repair time CNotes. All water connections dry. Kristen assisted with reschedule and parts.

Near Cayuga Dr, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for no operation, found breaker was off to cooktop. Breaker is outside not in garage. Checked operation on all 4 burners unit checks good. All move from low to high. No problems found at this time. Showed customer which breaker controls cooktop.

Near Blue Heron Ln, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for no operation, found door switch mechanically broken, not showing door as closed. Replaced door switch verified operations. Unit tumbles, and heats all parms check good. Ducting clear good airflow.

Near Bella Vista Loop, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for water leaking from ice bucket on to shelves also creating ice under ice bucket. Removed ice maker and found blue tape from factory holding wires to ice maker half way over water tubing to ice maker, causing water from tubing to spray over ice box onto auger motor and down onto shelving on door. Removed blue tape so that water is being put into ice maker correctly. Removed ice build up off of motor and under bucket. Verified all water connections are dry. Dispenser is closing correctly not allowing for air flow. All parms check good.

Near Gazelle Trail, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for no cool condition, found start run relay open not telling compressor to turn on. Will need to replace start device. Found dispenser pad working and is turning bucket. No ice due to no cool condition. All water connections dry. Susan assisted with reschedule and parts.

Near Ramblewood St, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for no ice production, found temperatures at 38 in fridge and 4 degrees in freezer. Temperatures check correctly. Ran unit through test 4 found evaporator motor turning on. Ran test 36 for ice box fan and unit is running. Found control not sending proper voltage to ice maker. Ice maker motor is not finishing harvest. Will need to replace electronic control and ice maker. All water connections dry. Customer needs a Monday reschedule,reschedule for 6/11/18. Susan and Kristen assisted.

Near Saunooke St, Harker Heights, TX 76548
Dona W.

Dona W.

Arrived on site for unit producing dL error code on every other cycle. Found that motor control is not always sending voltage to lid lock. Will need to replace much due to this error and lid lock due to intermittently working. Unit will spin when lid is locked. Found grinding on bearing during spin. Will need to replace bearing as well. Will need 2 hours repair time. Cnotes. Will also need authorization for repair. Unit is in a new home and on gfci. All water connections dry. Susan assisted.

Near Rustling Oaks Dr, Harker Heights, TX 76548