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Local Reviews
for Georgetown, TX

Appliance Express Rated 4.9 out of 5 stars based on 544 customer reviews

Map of Georgetown, TX

Great service




Review of Appliance Express


Map of Georgetown, TX

Appliance Express Rocks




Review of Appliance Express

Had a very positive experience with Appliance Express regarding a malfunctioning under counter ice machine. Communication was outstanding. Service techs were knowledgeable, courteous and professional. I will not hesitate to refer people to them or use them again.


Map of Georgetown, TX

Great job, pleasure doing business




Review of Appliance Express

Joel was very pleasant and handled the job efficiently and professionally


Map of Georgetown, TX

Great Service




Review of Appliance Express

Technician was polite, and did his job. And ignored me when I vented (about something that happened to me) which is what all technicians should do by just making some unrelated comment.back.


Map of Georgetown, TX

Totally satisfied




Review of Appliance Express


Map of Georgetown, TX

Tommy was great




Review of Appliance Express

Tommy was wonderful one of the best repairman. Pleasing personality yet professional.


Map of Georgetown, TX

Very professional offered great service




Review of Appliance Express


Map of Georgetown, TX

Tommie was very good




Review of Appliance Express

Tommie was very attentive. I had one problem and he called me back several times.


Map of Georgetown, TX

great service




Review of Appliance Express


Map of Georgetown, TX

Thanks




Review of Appliance Express

Sure


Great Service




Review of Appliance Express

Your technician, Tom Lott, was great. Very knowledgeable, efficient, and practical. While our problem was not immediately resolved, he provided a practical, cost effective and logical first step that could potentially fix it the problem.


Very professional, everything was covered by warranty.




Review of Appliance Express

Well pleased with service.


Great service, but high prices




Review of Appliance Express

He was very professional & courteous. He did charge a very high price to just put a 4 prong dryer connection on. I heard from several people that it is a very easy thing to do. I'm injured so I couldn't do it. I asked him to check our washer to see if the movers connected it right. Thank goodness I did. He was very thorough & found they didn't turn hot or cold water on & didn't connect drain. Could've ruined our new house. He was very reasonable on that.


Ken




Review of Appliance Express

Perfect service


Quick and professional




Review of Appliance Express

Great experience and will call in the future if repairs on other appliances are needed.


All Service Great - Refrigerator, Washer & Dryer Tha




Review of Appliance Express

The above says it all!


Good service




Review of Appliance Express

After six service visits, the oven finally preheats to set temperature and holds it fairly steady. Thank you!


Replaced freezer drawer gasket




Review of Appliance Express

Joel did a fine job. He explained what he was doing and why. Hopefully this will fix our continuing problem.


It was a great experience all things taken care of in forty minutes




Review of Appliance Express


Dishwasher Repair




Review of Appliance Express

Tommy arrived on time and quickly diagnosed a cause for the leak under the washer. However, when I explained to him that there was also water puddling 2-3 feet away from the washer, I don’t think he understood or believed that could happen. He could see that the motor had a leak that was causing water to pool under the washer and near its edge only. I hope that indeed our washer will not leak again when we run it.


Great Service with experience and professionalism




Review of Appliance Express


Thank you, lots of problems but your company worked hard to solve them




Review of Appliance Express


Prompt service, found the problem in short time, checked all.




Review of Appliance Express

Very pleasant and know what he is doing.


HAPPY CUSTOMERS




Review of Appliance Express

We were very happy with our Appliance Man. Al was a great. Will call when we need someone again. BUT WE HAVE TO HAVE AL!!


Repair of LG Refrigerator




Review of Appliance Express

Express Appliance came out the same day that our refrigerator failed and performed a diagnosis. The technician, Joel, was on time and very polite. We were very happy with the repair and service.


Great Service




Review of Appliance Express

The technician was very knowledgeable, came with parts so another appointment would not have to be scheduled. He was friendly and polite and quick in serving the washing machine.


Appreciate the Common Sense approach




Review of Appliance Express

Of course when Thonas checked out my washer it was no longer Not Spinning. Instead of going through a series of “shots in the dark” to determine the WHY of the problem. He simply said to wait and call back if it did it again in order to get a little more info and solve the the problem without incurring a lot of expense. I appreciate his integrity and common sense.


Tommy was great!




Review of Appliance Express


Ice maker




Review of Appliance Express

My tech was excellent!!


Excellent service by service technician!




Review of Appliance Express


Fern




Review of Appliance Express

This work was done under service warranty thus no cost to me.


Great service




Review of Appliance Express

Punctual, friendly, and knowledgeable.


Excellent service




Review of Appliance Express

Honest, reliable technician discusses options,cost, etc Prompt, affordable service


Great Service




Review of Appliance Express


Richelle




Review of Appliance Express


Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to install parts I previously ordered found new icemaker damaged in the box and replaced only the control board upon arrival bin was full of ice indicating only main board needed replaced informed customer about cleaning out ice container every couple weeks to prevent excess frost. No water leaks detected

Near Young Ranch Rd, Georgetown, TX 78633
Joel G.

Joel G.

DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site to diagnose black spots on dishwasher. Ran diags and found no error codes and all functions checked out fine. Found no rinse aid being used. From previous service call dealing w/ same issue, it was from water deposits left on dishes and when heater came on, caused deposits to turn dark color on dishes. Called source, spoke w/ Dave, who agrees w/ diagnostic and heavy minerals from water left on dishes will cause them to char a bit when heating element comes on. File#7725389391. No leaks detected."

Near Eagle Point Dr, Georgetown, TX 78628
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for unit with no operation. Diagnosed and found failed controls. Replaced controls. All water connections are now dry.

Near Rio Bravo Rd, Georgetown, TX 78628
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site for unit that will not wash. Ran unit through diagnostics to find that the wash impeller has failed. Drove to shop to pick up wash impeller. Replaced wash impeller and all operations are now normal and all water connections are dry.

Near Jim Hogg Rd, Georgetown, TX 78633
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site to repair unit that is making extremely thin ice. Tested unit and found that the unit has a very weak/defective inlet water valve which in letting almost no water in. Replaced water valve and reservoir now fills properly. All water connections were dry.

Near S Church St, Georgetown, TX 78626
Thomas L.

Thomas L.

WASHER LG WT4801CW Arrived on site for unit displaying LE failure code. Inspected unit and found that the nut securing the rotor was about to come off. Tighten rotor nut and unit tested properly. Water connections were dry.

Near Trinity Lane, Georgetown, TX 78633
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to install parts I previously ordered. Upper ref LEDs are now working but ice room fan still doesn’t come on in diags but came on in bro al mode. Ran diags and ice room sensor reads open along with ff def sensor. Called source spoke w/ Kurt, who recommends replacing ice maker and ff evap fan mtr, file#7725390663.

Near Salt Creek Lane, Georgetown, TX 78633
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site to diagnose fridge making noise when opening door and doors not aligned. Space between doors isn’t perfect gap from bottom to top but doesnt affect function of the fridge. I applied food grade grease I had on hand to reduce noise when opening doors . Cams are fine and doors open fine. No leaks detected.

Near Tordesillas Dr., Georgetown, TX 78626
Thomas L.

Thomas L.

REFRIGERATOR ELECTROLUX FGHS2631PF4A

Near Westwood Ln, Georgetown, TX 78628
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED4815EW1 Arrived on site to repair unit who’s door is very hard to close. Tested unit and door is truly very hard to close. Replaced door strike and catch. Door now closes smoothly. Dryer and it’s venting are new and clean.

Near Williams Dr, Georgetown, TX 78633
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOC54EC0AS02 Arrived on site to repair oven that displays feature is not available and then at times it will work properly. Removed oven from wall and found the wire off of the main fuse for the microwave. Reinstalled wire. reinstalled oven. oven now consistently works without displaying the words feature not available.

Near Hogan Bluff Ct, Georgetown, TX 78633
Joel G.

Joel G.

RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site to diagnose oven not heating properly. Set oven to 350 degs and let it cycle a few times and got an average temp of 356 degs. Temp is fine but I informed customer to let unit preheat 10-15 mins after preheat signal comes on to allow best heating temps. Called source spoke w/ Ed, who says all is normal, and agrees w/ diagnosis. file#7725377243."

Near Staton St, Georgetown, TX 78626
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Installed the new freezer door to find out that the screw holes for the handles are drilled wrong in the door. They are lower than the handle on the fresh food door. Will have to order a new door.; ordrng 1 LW11026425 (DIP DOOR)

Near Cathedral Mountain Pass, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDPE334GPS0 "Arrived onsite for dishwasher clean light flashing in mid cycle. Customer had unit in state of failure when arrived. Inspected door and found in close position. Performed diagnostics mode, error F2-E1 stuck key and F5-E1 failed door latch. Tested all keys and found responding. Found door switch not staying in closed position. Removed door switch and installed new. Tested operation, all tested good. No water leaks present."

Near Riverwood Dr, Georgetown, TX 78628
James C.

James C.

REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived on site and tested operation. I found no ice production from unit. Tested bin sensors and thermistors and found to be good. Tested ice maker operation and found motor will not turn and has a lost motor position fault.

Near Tower Rd, Georgetown, TX 78628
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to diagnose frz side ice maker not making ice. Ff ice maker works fine. Found it not filling with water and 1 deg in frz. Found faulty valve, replaced and verified operations. Informed customer to give unit 4-8 hours before first harvest. Waiver signed before pulling unit out. No leaks detected."

Near Naranjo Dr, Georgetown, TX 78628
Joel G.

Joel G.

REFRIGERATOR KITCHENAID KRFF305EWH00 Arrived on site to diagnose fridge not making ice. Found temps correct in both compartments. Verified 120 vac to the ice maker indicating faulty ice maker. Replaced and verified operations. Informed give unit 4-8 hours for ice maker to start producing ice and to dump out first harvest. Verified no leaks detected.

Near Turtle Bend, Georgetown, TX 78628
Thomas L.

Thomas L.

OVEN KITCHENAID KODE300ESS03 Arrived on site to service unit that is not heating. The customer informed me that the unit is heating but not properly. The lower oven temperature was incorrect. Calibrated the temperature down 10 degrees.

Near Holiday Creek Ln, Georgetown, TX 78633
Thomas L.

Thomas L.

RANGE KENMORE 790.369099 Arrived on site to repair a unit that would not bake. Found bake igniter was weak so bake burner was not coming on. Replaced bake igniter. Bake functions now operates.

Near Co Rd 317, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOD93EC0AS05

Near Santa Maria St, Georgetown, TX 78628
Thomas L.

Thomas L.

REFRIGERATOR MAYTAG MBL2258XES3 arrived on site to repair unit that was not cooling in the fresh food section. Inspected unit and found fresh food section at 60°. Further inspected unit to find a failed evaporator fan motor. Due to the fan motor failure there is a massive massive block of ice on the evaporator coil. The unit will have to be defrosted before the fan and it’s shroud can be removed. Customer is laying towels in the floor of the freezer and on the floor around the unit. Water connections are dry.

Near Springwood Ln, Georgetown, TX 78628
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KBFN502ESS02 Arrived on site to repair icemaker with loose shut off arm. Replaced cracked ar. All water connections were dry.

Near Woodland Park, Georgetown, TX 78633
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived onsite for unit missing kick panel and clips. Installed kick panel and clips and tested good,"

Near River Vista Road, Georgetown, TX 78628
Tyler B.

Tyler B.

WASHER MAYTAG MHW9000YW0 "Arrived on site for unit leaking from door, found door gasket very dry, replaced bellow and tested unit, tested good. No leaks on site"

Near Golden Oaks Dr, Georgetown, TX 78628
Thomas L.

Thomas L.

OVEN KITCHENAID KODT100ESS00 Arrived on site to repair unit who’s door glass shattered. Inspected unit to find that the upper door enter glass shattered during the self clean cycle. Reported findings to safety team. Spoke with Ann at the safety team and informed her that the unit does not have a model serial tag. She will be mailing a new tag to the customer. I removed and replaced inner door glass on upper oven door. Cleaned all shattered glass.Ann at Safety Team. KL7x200wpl1

Near Rio Grande Loop, Georgetown, TX 78633
Thomas L.

Thomas L.

DRYER GE GTD65EBSJ3WS Arrived on site for unit that is not allowing cycle selections. Found that the control board is not allowing all selections to be made as far as cycles go. Removed and replaced control. Customer can now select every cycle. Venting in dryer is clean.

Near Hamilton Ln, Georgetown, TX 78633
Thomas L.

Thomas L.

REFRIGERATOR LG LMXS30776S Arrived on site for unit that will not dispense water through the door. Tested temperatures and they were above freezing in fresh food section. Disconnected waterline from Valve and blew through it and it was open all the way through to the dispenser nozel. Water valve does buzz when the dispenser paddle is depressed. will order and replace the water valve in the door. Water connections were dry.; ordrng 1 MJX62831301 (DOOR INLET VALVE)

Near 10 Oaks Dr, Georgetown, TX 78633
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site to diagnose fridge not making ice. Found fill tube wire broken. Will need IM fill tube replaced along with ice maker. No leaks detected. ; ordrng 1 W11099789 (icemaker) and 1 W11366500 (WATER TUBE IM )

Near Russet Trail, Georgetown, TX 78628
Thomas L.

Thomas L.

RANGE FRIGIDAIRE LFGS3014LWC Arrived on site to repair unit that would not bake. Found unit has a weak bake igniter that is causing the no bake condition. Jordan at management company approved repairs.

Near Algerita Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

DRYER LG DLE1310W "Arrived on site for drum not turning. Performed diagnostics mode and tested unit. Found unit turning. Added tiles and tested unit. Removed top and found belt slipping. Inspected and drum. Found belted had twisted. Corrected belt and assembly unit. Tested dryer operation, all tested good."

Near Golden Oaks Dr, Georgetown, TX 78628
Clif L.

Clif L.

VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived on site to diagnose a vent hood with a light that is not operating. Found a neutral wire for light socket not inserted into connector from factory. Rewired light socket properly and tested unit. Found all is functioning properly at this time.

Near Civita Rd, Georgetown, TX 78628
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to repair unit that burns food while simmering on either of the two larger burners. Found that the simmer heights were too high. Adjusted simmer Heights on both burners.

Near Vaughn Street, Georgetown, TX 78628
Al R.

Al R.

DRYER MAYTAG MED8200FW2 Arrived to inspect dryer noise.Confirmed the complaint and advised the customer it was normal noises from the unit.No lint observed at the time of service.Job complete

Near Stanyan Dr, Georgetown, TX 78628
Joel G.

Joel G.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to install parts ordered by previous tech. Replaced and verified operations. All is working normal now and heating fine.

Near Coffee Berry Drive, Georgetown, TX 78626
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for right door being higher than the left door. Moved unit forward out of cabinet and doors now are even. Moved unit back into cabinet but a little to one side and doors are now almost perfect. Shims did not correct the issue. All water connections are dried.

Near Vaughn Street, Georgetown, TX 78628
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "arrived on site to repair a unit that is not making ice. Actually the complaint is that the ice is forming in the freezer and the water dispenser stops and starts during operation. Found that the unit will need a new freezer door gasket, and a new mullion rail to illuminate the moisture and the icing. The unit will also need a filter head and a water reservoir eliminate the stopping and starting of the water dispenser operation. The freezer module has failed as well.; ordrng 1 COSTAPPROVAL and 1 W10407216 (gasket-fip) and 1 W10702033 (reservoir) and 1 W10806457 (rail-mulln) and 1 W11194438 (HOUSING) and 1 W11205083 (MODULE)"

Near Davis Mountain Cir, Georgetown, TX 78633
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site to repair unit that has icing in the freezer compartment. Checked unit to find icing on the freezer door On the top of its liner. Found that the freezer door gasket was not sealing properly. Also needed to raise the entire door to create a better seal. Heated door gasket with heat gun. Reported findings to manufacturer. All water connections are dry.ScottSr # 7725354750

Near Hereford Ln, Georgetown, TX 78633
Thomas L.

Thomas L.

WASHER WHIRLPOOL WFW70HEBW0 Arrived on site to repair a unit that is leaking water. Customer told me he observed that the unit is grossly over filling with water. I tested the unit and found that the unit truly is overfilling. I found when I took the lid off of the unit that the pressure hose has been cut by the rotor stater. That is also causing the water leak and the overfilling. Will order and replace new pressure hose.; ordrng 1 W11044559 (hose)

Near Bartlett Peak Dr, Georgetown, TX 78633
Joel G.

Joel G.

DRYER WHIRLPOOL WED5000DW2 Arrived on site to diagnose dryer taking to long to dry clothes. Found proper cycle temps and venting isn’t crushed behind dryer. Dryer working fine to its capabilities. Informed customer about regular venting cleaning and fire hazards.

Near Whitman Avenue, Georgetown, TX 78626
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site to install previously diagnosed and ordered parts. Due to the RC evaporator freezing over, previous tech ordered the Evap motor, UI and HV Control. I removed and replaced all three and tested the unit. Unit began to cool and is operating as designed. I also found this the drain tube at the back of the unit was badly gapped so I used manufacturers approved silicone to seal it. No water leaks observed during service, job completed."

Near Blue Agave Ln, Georgetown, TX 78626
Joel G.

Joel G.

COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site to diagnose melting burner too high. Found that melt burner cap was installed on the largest burner and not on the smallest burner and causing huge flame. Put caps where they need to go and took pic to confirm. No leaks detected.

Near Meadow Wood Cv, Georgetown, TX 78626
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on site to repair unit with a buzzing sound during operation. Tested unit. Tightened loose cover behind bent. Tested unit by heating many , many cups of water. Sound levels are all now normal."

Near Guadalupe River Ln, Georgetown, TX 78626
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KFIS27CXMS0

Near Hidden Springs Trail, Georgetown, TX 78633
Thomas L.

Thomas L.

WASHER LG WT7600HKA

Near Oakland Hills Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL ED5LHAXMT10 Arrived on site for refrigerator not cooling. Performed diagnostics and gained access to evaporator. Found improper frost pattern. Gained access to compressor and tested amp draw and found compressor drawing low amps. Found seal system failure. Would need to replace compressor with UV die drier to found possible seal system leak. Spoke with customer on failure and the extent of repair unit the unit would need.

Near Portsmouth Dr, Georgetown, TX 78633