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for Georgetown, TX
Helpful, Honest, Professional
Sam - Georgetown, TX
Clif came by to address a minor issue we had that was under warranty. He took care of the issue very quickly (in & out in about 10 minutes). He also provided useful information about our refrigerator that isn't in the user manual. Plus, he was very pleasant and professional.
Emil - Georgetown, TX
Clif called about 10 minutes before he came which was appreciated when you have a large window. He was professional, friendly and courteous. He wore a mask and gloves. He knew what he was doing.
Doug - Georgetown, TX
Timely, Thorough and Professional service
Awesome service, reasonable price, excellent customer care!
Calvin - Georgetown, TX
Super helpful, friendly and very knowledgeable.
Remove water filter
Bonnie - Georgetown, TX
Wes did a great job. Fast we did not want to use channel locks just in cause we broke something, but Wes used them and out it came.
Great and timely service!
Sally - Georgetown, TX
Technician came at the time stated and completed the work with great competency.
Rodney - Georgetown, TX
2 appliance repair
David - Georgetown, TX
Arrived on time. Great analysis of problems. Fixed quickly and price was reasonable.
John - Georgetown, TX
Have had repair men out 3 times and have spent close to $1000.00, ice maker still not making ice. Refrigerator is 13 years old. Should have been advised not to repair at all.
John - Georgetown, TX
Efficient, courteous, prepared
Grant - Georgetown, TX
Tyler arrived on time. He had anticipated the problem as a prior visit by Appliance Express failed to solve the problem. He worked efficient and completed the work in a short amount of time. So far the problem has been solved and the family is happy.
Joann - Georgetown, TX
Lou was friendly, efficient, and courteous. Definitely 5 star service.
Richard - Georgetown, TX
Exceeded our expectations
James - Georgetown, TX
Prompt, courteous, and fixed the issue.
Correct diagnosis and repair
Dickey - Georgetown, TX
After a disappointing experience with another repairman, Clif correctly diagnosed the problem with my refrigerator and repaired it after ordering necessary parts.
Gail - Georgetown, TX
Quick knowledgeable and efficient...
Michael - Georgetown, TX
Great job and knowledgeable
Tyler presents a great face to the public for Appliance Express
Richard - Georgetown, TX
Tyler is a First rate appliance technician
Robert - Georgetown, TX
Tech was very professional quick and thorough all around great job!
Jean - Georgetown, TX
Tyler was such a pleasant employee. He introduced himself and wore a mask and foot booties into our home. He diagnosed our problem, HAD THE PART needed, and fixed the problem. Thank you, Tyler...you are awesome!!!
Emil - Georgetown, TX
Tyler was courteous, respectful and very knowledgeable. The problem that we were having did not manifest itself for Tyler. He still did a thorough diagnostic and addressed some areas he thought might help.
Great service thank you
Dwight - Georgetown, TX
Tech was awesome
Ashley - Georgetown, TX
Great service/great tech
Melissa - Georgetown, TX
Awesome Tech! Great Work!
Melissa - Georgetown, TX
Billie - Georgetown, TX
Clear , concise & knowledgeable
Vicki - Georgetown, TX
Lou did a great job and his help was greatly appreciated
MJ - Georgetown, TX
Clif is a great technician. We found him to be knowledgeable, efficient and fun to talk to. If I ever need to have my refrigerator repaired again, Clif is the person I want them to send.
Debbie - Georgetown, TX
I appreciated that the parts was with the tech and the repair was done at the time of service. Not sure if me sending pictures of the issue helped but I thought it would give the service department a heads up to the issue. As for price I really have no clue if it was average or more. Wanted my washer fixed and it was. Thank you for being prepared and here at the appointment time.
Stephen - Georgetown, TX
Joe - Georgetown, TX
Ice maker replacement
Darby - Georgetown, TX
Arrived at appointed time and used CDC Covid -19 recommended procedures and equipment the entire time he was in my home. He quickly diagnosed the problem and quickly installed a new icemaker. Very personable and professional.
Excellent Service and Honest
Christina - Georgetown, TX
Tyler came in and correctly evaluated the problem with the washer. He could have easily said that the sensor needed replacement and charged us more. But he said that the connectors to the wires came loose and he snugly placed them back. That was the fix. This shows us a person and a company with integrity and honesty. We will continue to use and recommend this service company.
William - Georgetown, TX
Was totally satisfied with the service
Delos - Georgetown, TX
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site to diagnose a refrigerator with a water filter that will not release. Removed filter from unit and installed bypass as homeowner has whole house water filter and did not wish to keep purchasing water filters. No further repairs are needed and no leaks were found at time of service.
REFRIGERATOR MAYTAG PBF2555HEW Arrived on site to diagnose a refrigerator that is over cooling in the fresh food section. Tested unit and found no mechanical failures at this time and all checks good through diagnostics. Did advise homeowner that items packed too tightly against the rear wall of the refrigerator will prevent airflow and cause items to freeze. No further repairs are needed and no leaks were found at time of service.
REFRIGERATOR KITCHENAID KBLC36FKS02 "Arrived on site to install filter dryer for refrigerator. Installed dryer, pulled vacuum, and charged unit. Found all is functioning properly at this time. Water was turned off the refrigerator per homeowners request."
DISHWASHER KITCHENAID KDTE704DSS0 "Arrived on site for dishwasher not filling. I inspected the unit and work area. I found fault codes for float switch error and long drain. I inspected the float switch and found it operating as designed. I inspected the filter and found it clogged with calcium build up. I removed the drain pump and inlet valve and found no debris or restrictions in both. I ran the unit through a test cycle. The unit filled as designed, and operated as designed. Advised customer clean the filter once a month and run some calcium cleaner through once a month. ob complete. No water leaks detected."
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site for oven not heating. I inspected the unit and work area. I found bake, broil and the oven light won’t come on. I tested voltage to the control and was showing 124v. I replaced the control and tested the unit. Bake broil and the oven light all come on. I tested the burners and all 4 burners ignite. Unit is operating as designed. Job complete."
ICE MACHINE WHIRLPOOL KUIX535HPS Arrived on site to replace previously ordered parts for ice machine. Circulation pump is receiving 12 volts and motor windings are not good. Drain pump is also receiving voltage. Both pumps will need to be replaced to complete repairs. ordrng 1 W11325175 (PUMP) and 1 WPW10489125 (pump)
REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site for no lights in the fridge. I spoke with customer and found the freezer light and the top 3 lights in the fridge are not working I will need the freezer light to repair. Customer also stated that there is still frost build up in the freezer from when we installed a new rail for the door. I found service pointer W10842568 that states to order adapter W10864518 for frost build up. I am ordering the freezer light W10695459, and the adapter to finish repair. ; ordrng 1 W10695459 (module) and 1 W10864518 (adapter)"
COOKTOP WHIRLPOOL W5CE3024XB00 "Arrived on site for burners being stuck on and not adjusting. I spoke with customer and found out the right front burner is turning on but you can’t adjust the heat to it, and the left rear burner is doing the same thing. I will need the right front infinity switch WPW10244639, and the left rear infinity switch w0871720 to complete the repair.
REFRIGERATOR KITCHENAID KSSC48FTS02 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found pantry diffuser not operating properly and continuously trying to run. Diffuser will need to be replaced to complete repairs..; ordrng 1 WPW10169528 (diffuser)
DRYER WHIRLPOOL WED4800XQ0 "Arrived on site to inspect dryer not heating. Upon further inspection, I opened the unit door and pressed the door switch closed and turned the unit on. I could not see the element illuminate in the back left vent area. I removed the back panel, and tested ohms to the components and all but the element were good. I removed and replaced the element and retested. Unit is operating as designed. No lint observed during service, job completed."
ICE MACHINE KITCHENAID KUIC18NNZS0 "Arrived on site for ice machine making to much ice. I inspected the unit and work area. I found the bin thermistor showing 7.8 kohms, per tech sheet it’s supposed to show 8.7 kohms at 32 degrees. I placed the new thermistor into the ice and found it reading 8.7 kohms. The thermistor will need to be replaced to stop ice production. I replaced the failed thermistor and tested resistance, resistance showed 8.9 kohms when I its proper place.
RANGE WHIRLPOOL WFE525S0JS0 Arrived on site for range not having bake. I inspected the unit and work area. I found the oven light and broil working. I showed good continuity through both elements and thermal fuse. I found good voltage to the unit. I found no continuity between the wiring harness and one side of the element. The red and brown wire for the bake element. I am ordering a control W11256088(just in case) and the wiring harness W11344556. I am showing the Irving harness is not available. Th office while reschedule when it shows available.; ordrng 1 W11256088 (cntrl-elec) and 1 W11344556 (HARNESS)
WASHER GE GFWN1100L2WW Arrived on site to diagnose a washing machine that is stopping during cycles. Found failed overflow protection and pressure switch. Job is complete
DRYER MAYTAG MEDX655DW1 "Arrived on site for dryer not drying properly. I inspected the unit and work area. I ran the unit with a temp probe in side and found temperatures slowly rising and slowing falling. I removed the vent and test again. I found the temps rising and falling much faster. There is a clog or restriction in the wall vent. I tested the element, thermostats, thermal fuse and cut off, all tested good. Unit is operating as designed. I advised the customer have maintained take care of clearing out the clogged vent in the wall.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for fridge not having lights i inspected the unit and work area. I found the top rc lights and freezer light not working. I am ordering the freezer light W10695459 to finish repair. . ; ordrng 1 W10695459 (module)
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to inspect dishwasher not working. Upon further inspection, I placed it in diagnostics showing error code F4E3. Cleared the code and continued with testing. Unit motor failed to come on. I removed and replaced the sump/motor assembly and retested. Unit is operating as designed. No water leaks observed during service, job completed."
WASHER WHIRLPOOL MVWB835DW3 "Arrived on site to diagnose a washer that is not draining or spinning. Tested unit and found incorrect drain hose on back of unit which has overworked pump assembly. Also noted oil coming from gear case. Drain hoses, gear case, and drain pump will all need to be replaced to complete repairs..; ordrng 1 W11244231 (HOSE) and 1 W11246418 (HOSE)"
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and found upper rack hard to roll out and rollers squeaking. Found rails bent and warped adjusters. Installed new rails and adjuster kit. Unit tests good. Job complete
MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site and tested operation. Found magnetron making a loud humm while running and unit will prematurely cut off. Unit will need new mag, cap, diode and control to repair. ; ordrng 1 W10754299 (magnetron) and 1 W11342846 (CONTROL)"
REFRIGERATOR FRIGIDAIRE FRS26ZRFW3 "Arrived on site and found unit thawed. Tested heater circuit and found defrost heater has failed. Unit will need new heater and bi metal to repair. ; ordrng 1 218169802 (heater,defrost)"
REFRIGERATOR AMANA AFI2538AEQ3 Arrived on site and found fill trough has frozen again and ice maker was left off after previous repair. Cleared frozen trough and found water still dripping from fill tube. Found fill tube has a hole in the top of it and water is dripping around the outside of the tube into the ice maker fill trough. Fill tube will need to be replaced to repair unit. ;
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to install previously ordered parts. Found ice still forming on freezer shelves and customer is experiencing open door error as well. Called tech line and spoke to Butch #7727925228. Recommended replacing all switches and having harness for deli control and deli control on hand. Also found small air gap in freezer door gasket that will not seal. Ordering freezer gasket, deli control and harness, and all 5 door switches. Drain pan to be replaced while refrigerator is disassembled for harness replacement. Repair will need to be weighed for 2 hours. Office to schedule return services ; ordrng 1 W10407215 (gasket-fip) and 1 W11170612 (harns-wire) and 3 W11289496 (switch)s and 2 W11291138 (switch)s and 1 WPW10769076 (DELI CONTROL)"
WASHER MAYTAG MVWC465HW2 Arrived on site and tested operation. Found unit begins draining once plugged in. Held down cancel to stop draining. Ran diagnostics and found no faults and unit functioning properly in test mode. Ran calibration and ran quick wash test cycle. Unit tests good. Job complete
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived onsite and tested unit for a temp disparity. Found unit operating as designed but adjust the calibration per customer preference. All checks good, unit is now operating as designed."
REFRIGERATOR WHIRLPOOL KFIV29PCMS00 Arrived onsite and installed unit icemaker and deli control panel. Unit is now operating as designed. Advised on repair.
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to diagnose a range that will not bake or broil. Tested unit and found failed main control. Replaced control and tested unit. Found all is functioning properly at this time.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to diagnose a refrigerator that was making unusual noise. Found power draw issue in user interface indicated by inconsistency in all brightness of LEDs. User interface most likely causing cycling issue. Interface will need to be replaced to complete repairs. ordrng 1 W11387384 (UI)
MICROWAVE WHIRLPOOL WOC54EC0AS04 "Arrived onsite and found switches engaging and no problems with starting, but no heat and consistent problems with count down timer stopping mid cycle while attempted cook function continued to progress. Ordering controls and hi voltage parts. ; ordrng 1 CAPACITOR (UKNOWN) and 1 DIODE (UKNOWN) and 1 W10864182 (panl-cntrl) and 1 W11035599 (cntrl-elec) and 1 W11346197 (MAGNETRON) and 1 WPW10412514 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived on site to diagnose a refrigerator that is making abnormal noise. Tested unit and found condenser lines rattling and vibration absorber for condenser not mounted online. Installed vibration absorber and shifted lines to prevent vibration noise. Tested unit and all is working properly at this time. No leaks were found at time of service.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for fridge leaking. I found one of the lines into the valve was not seated properly. I removed the line and inspected it for any defects, I found none. I reinstalled the line and inspected for any leaks. No water leaks detected at this time."
REFRIGERATOR WHIRLPOOL WRS315SNHM03 Arrived onsite for cooling concerns and found unit operating as designed. Advised customer on use and care and settings.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for icemaker not working. I inspected the unit wind work area. I tested the icemaker harvest and fill. The unit harvested, but would not fill. I tested the water valve and it is dispensing water. I found ice build up at the fill tube at the icemaker. I removed the ice and cleared the line. I spoke with the customer about making sure the door is closed all the way so the line doesn’t freeze again. Job complete."
RANGE WHIRLPOOL WFG550S0HZ0 "Arrived on site to inspect range oven not working. Upon further inspection, I tested the cooktop and all burners operated as designed. I tested the oven on bake at 350 degrees and never heard the relay click ad no gas came in. I removed and replaced the main control and retested and still nothing. Tested the regulator and it showed to be open. Removed and replaced the regulator and retested and still nothing but spark. I traced the wiring diagram back to the spark module dsi board and found that the board was not sending voltage to the regulator. Removed and replaced the board and retested and the unit operated as designed. No gas leaks detected during service, job completed."
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for dryer switch broken. I inspected the unit and work area. I found the switch broken. I removed the broken switch and replaced with a new one. I tested the unit, the unit operated as designed.
DRYER WHIRLPOOL WED5620HW0 "Arrived onsite and found unit operating as designed as designed with poor airflow causing long dry times. Advised customer on findings and solution for better performance, all checks good."
REFRIGERATOR MAYTAG MBR2256KES "Arrived on site to replace compressor. When evacuating the refrigerant found oil in the system. Replaced filter dryer and attempted to flush the high and low side. Replaced compressor and uv drier, and performed a sweep charge to rid excess oil in system. Charged the system with recommended amount of refrigerant and observed pressures. There was a hissing coming from the condenser area and were also signs of a restriction due to oil in the system. The oil is present due to the compressor failure which had an internal burnout causing oil to escape the internal motor and cause a restriction in the system.
RANGE WHIRLPOOL WFG540H0ES1 Arrived onsite and found topical rust spots on oven door. Was able to remove advised customer on removal and repair. All checks good. Unit is now operating as designed.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived onsite and found unit not cooling ff section and ice forming on Evap. Removed ice and replaced Evap fan that would not run. Unit is now running Evap and cooling properly. Advised customer on use and care.
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite and tested unit for leak and spinning issue. Found off balance load error and gasket leak due to debris. Cleaning and advised on use and care.
DISHWASHER JENN-AIR JDB9800CWP1 "Arrived on site to inspect dishwasher shutting off mid cycle. Upon further inspection, I placed the unit in diagnostics and tested. The unit failed to operate and shut down before starting. I unplugged the vent and retested and the unit operated as designed. Just before the vent was to come on, I plugged it back in and when the drain pump turned off, the unit shut down again. I removed the vent and found that moisture/water had leaked through the gasket and corroded the vent blower harness. I replaced the vent and retested and the unit is operating as designed. No water leaks observed during service, job completed."
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived onsite for a refrigerator not getting cold enough in the FC, ice cream is soft, and the customer stated it had built up ice in the rear of the FC. On arrival ms stated the ice had gone away and the unit started cooling correctly again. I found no ice in the FC and the temp was at 3 degrees when I arrived with the set point at 0. I checked the FC thermistor and it passed. I found the bimetal closed and ran a forced short defrost. I found the unit defrosting correctly. I asked the customer if someone could had possibly left the door cracked open and ms stated she didn’t think so. I explained to mr how the defrost circuit works in the unit and I explained that frost and ice build up in the FC is usually a sign of warm air leakage. I explained that the unit is sealing correctly since the ice evaporated on its own and I suspected that somehow the door had stayed cracked open. I explained to Mr that the UI controls the defrost on this unit. At t
REFRIGERATOR KITCHENAID KFIS29BBMS02 "Arrived onsite and found unit filter stuck. Replaced filter using tools to remove old filter. Used customer filter. Customer advised me of noise. I offered possible reasons for noise and temp swings. All checks good,
WASHER WHIRLPOOL WTW8500DC0 Arrived onsite and found unit operating with leaking valve housing. Ordering housing. Office to reschedule. Part availability.; ordrng 1 W11173599 (HOUSING)
REFRIGERATOR WHIRLPOOL KRFC704FSS00 Arrived on site for fridge leaking under from the fresh food section. I found the drain pan frozen over and the bottom of the fridge frozen into place. I inspected the drain tube and found no blockage in tube. I told the customer they will have to defrost the unit 24hrs before we return. I spoke with customer about defrosting procedure.
REFRIGERATOR KITCHENAID KFIS27CXMS5 "Arrived on site for fridge not making ice. I inspected the unit and work area I found the unit not going through a harvest cycle, and the icemaker jammed with ice. I cleared the ice and it still wouldn’t go through a cycle.replaced the icemaker with new. Unit immediately went through a harvest and fill cycle once reinstalled. Job complete no water leaks detected.