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for Georgetown, TX
Bernard - Georgetown, TX
he did great job. was on time. no complaints. very nice and frei iwndlyndly. on time. was very courteous and friendly. good job. company email very easy to use.
Brenda - Georgetown, TX
Awesome service and great repairman!
Great service , good price
Linda - Georgetown, TX
Very friendly, fixed the problem
Rodney - Georgetown, TX
Very professional. Efficient. Courteous. Great service.
Kristina - Georgetown, TX
The guys were knowledgeable and professional. They Quickly diagnosed the issue with the ice maker and had the tight parts to make the repairs. Very satisfied with their services!
Dishwasher dispenser fix
David - Georgetown, TX
The guy was friendly, knowledgable and friendly...and quick.
Jennifer - Georgetown, TX
Connie - Georgetown, TX
Tyler was fantastic! He came, diagnosed the problem, was able to order the parts then returned in a few days and fixed the problem. Will continue to use this company.
Mina - Georgetown, TX
Replace doors in 1/2 hour
Brenda - Georgetown, TX
Clif was so professional and prompt. My washing machine is perfect again. I can always count on y’all for all my appliances! Good job!
Lori - Georgetown, TX
The techs who showed up to address my concerns were thorough and explained to me the process they went through.
Vicky - Georgetown, TX
PROFESSIONAL AND PLEASANT
Dr. E. - Georgetown, TX
Tommy O was the technician to replace light bulbs in my over-the range microwave. Several qualities affirm him: on time, professional in action and grooming, courteous, and precise with his task. Definitely an asset to Appliances Unlimited!
Best Service guy we ever had!
Edward - Georgetown, TX
Tommy O. was wonderful. Very personable. Explained what he was doing and listened to us! He showed us the problem and told us how he was going to fix it. He spoke very highly about Whirlpool and we were impressed. Thanks Tommy O. It was a pleasure to meet you.
Susan - Georgetown, TX
Our tech was awesome. He answered all our questions and was very knowledgeable. We would definitely use them, again!
Great service and a good guy
Debra - Georgetown, TX
Kevin - Georgetown, TX
Emil - Georgetown, TX
Carol - Georgetown, TX
Larry - Georgetown, TX
Sally - Georgetown, TX
Micro/Oven UI Replacement
Sam - Georgetown, TX
Jonathan and the Intern were very efficient. In and out in probably 15 minutes. This was a Whirlpool issue. They provided faulty parts. Pulte needs to get rid of Whirlpool appliances,
Service was excellent. Tech was friendly and completed the service quickly and perfectly
Hank - Georgetown, TX
Pat - Georgetown, TX
On time ,knowledgeable.
Mike - Georgetown, TX
Tyler was on time and communicated what his findings were and was able to repair promptly.
Malinda - Georgetown, TX
Service was great. Problem quickly identified and repaired.
Vivian - Georgetown, TX
Jane - Georgetown, TX
Cash - Georgetown, TX
Kaymen communicated effectively and was patient with our staff. Good service.
Awesome!! Quick service, technician was very very polite. W
Krysta - Georgetown, TX
Great fast experience, very kind and polite/knowledgeable tech.
Pat - Georgetown, TX
Dish washer leak was two problems.. technician worked until it was fixed
Jeanette - Georgetown, TX
Angela - Georgetown, TX
Jose - Georgetown, TX
Professional, knowledgeable service
Sandy - Georgetown, TX
The diagnosis and repair was done in a very professional manner. These folks are competent and get right to it. Everything about it was top notch. Pricing I thought was high but they are the only game in town - if you want it done right.
RANGE WHIRLPOOL WFE525S0JS0 Arrived onsite for door stuck locked. Found latch bar had fallen off track. Removed both door latch and made sure all was on track. Tested unit all tested good. Job Completed.
RANGE WHIRLPOOL WFE525S0HS1 Arrived onsite for door not closing properly. Upon arrival found both hinges damaged replaced hinges. Tested door all tested good.
WASHER WHIRLPOOL WTW4955HW1 Arrived on site for washer not advancing through cycles as it needs to. Upon arrival I checked units error code section of diagnostics and found no codes present indicating any hardware/software failures. I ran a manual and automatic tests on unit and still no signs of issues occurred. I then ran a quick wash and was eventually able to verify that the main control at random points in cycle would flicker and caused a miscommunication issue. I replaced main control and reset unit to its factory setting. Unit now working as designed no leaks before during or after repair. Call complete.
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site for refrigerator not cooling properly on the freezer section upon arrival I took tips of the freezer and found that it was sitting around 2.4° and I checked the frost pattern of the freezer and found that the frost pattern was perfectly even it was not too thick or too thin. The fresh fruit side was also registering right at 37° indicating that it was also OK and I did not see any unusual for us patterns in that side as well. I ran multiple diagnostic test on the freezer and refrigerator thermistors and could never get them to fail. I did fine however that the unit was set to an adaptive cool setting and found that occasionally the defrost heater was being turned on prematurely I went ahead and replace the main control you why in order to prevent the unit from going to defrost too soon and I also set the new UI to a standard eight hour defrost to ensure that the units cycles properly through its cooling in defrost mode. Unit now wor
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived onsite for refrigerator not cooling. Found voltage was good polarity was good. Control was good unit was being told to cool. Both fans were running. Found evap not receiving any refrigerant, ordering silt system repair. Office to reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SILT SYSTEM REPAIR ) and 1 TJ90SF8404 (ACCESS VALVR) and 1 W10507884 (COMPRESSOR ) and 1 W11256565 (EVAP)"
REFRIGERATOR WHIRLPOOL WRF555SDHV03 "Arrived onsite for refrigerator freezing food in back. Upon arrival found fridge was overloaded in back compartment, spoke with customer on ventilation and loading. Also spoke with customer on a few other whirlpool products such as using rinse aid for dishwasher. All tested good. Job Completed."
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for refrigerator it making ice. At time of service ice bin was full. Customer stated that it started making ice night before service. Cycled ice maker and found all operating as designed. All tested good, no water leaks detected."
DRYER MAYTAG MEDC465HW0 "Arrived on site for dryer that customer stated had rust damage. Upon arrival customer pointed out the area within the back Left corner of bulkhead inside dryer where rust was. After further inspection of the area of concern, I was able to determine that the the discoloring on heating elements ventilation mounting box was was from the normal wear and tear of heat damage that is release from element and passes through vent holes in box and into the drum of unit itself. I instructed customer that this type of discoloring is normal of the span of the dryers life, also gave customer types on simple ways to safely clean that area of the dryer. Unit is workin as designed call complete"
REFRIGERATOR MAYTAG MFT2976AEM00 Arrived onsite for frost in refrigerator and filter not resetting. Upon arrival found control not communicating with quick switch ordering new control. Also found unit drain pan bowed and evap cover in frost. Ordering pan drip and ties clamps and screws according to service pointer W11092686E.; ordrng 2 67006425 (SCREWS )s and 2 W11456069 (CLAMP)s and 2 WPW10339879 (TIES )s and 1 WPW10501260 (EVAP COVER ) and 1 WPW10537710 (PAN DRIP) and 1 WPW10581606 (CONTROL )
WASHER WHIRLPOOL LSB6300PW3 "Arrived onsite for unit full of water. Upon arrival found water sitting in machine and no power to unit used extension cord and used another outlet unit operating as designed. Tested unit outlet found outlet needed to be reset. Reset outlet, tested unit all operating as designed. Job Completed."
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for wall oven/microwave combo upon arrival I found the unit had an F6E4 error code saved indicating a miscommunication between ACU and UI. I reset power to unit and cleared error and then connected unit to WiFi for any possible updates. After checking ui response in diagnostics and standard modes I was able to replicate prior error code again between ACU and UI. Found New ACU part was not correct match to customers current unit. Model/serial sticker info matchs documented info. Spoke with SR to assist with finding correct ACU plus determining if UI is available for current unit. Office to reschedule one part availability. ; ordrng 1 UNKNOWN (ACU) and 1 UNKNOWN (UI)
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site to inspect refrigerator leaking from the bottom. Upon further inspection, I found ice accumulated at the drain of the evap pan. Pulled the unit out and inspected the drain tube and found a red rubber piece inside the evap drain. Removed the debris and removed the ice and tested the drain flow ad it is operating as designed. No water leaks observed at the end of service, job completed"
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher missing stoppers on the upper rack. On arrival customer stated that unit had been functioning as designed it was not necessarily causing any dishwasher issues or functionality issues other than the stoppers for the upper rack had broken and falling out of place I went ahead and installed two new stoppers and was able to get the dishwasher rack to stay mounted in place with no further issues. Call complete
REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site to install previous diagnosed parts. Identify failure, added picture of ice buildup to SD-QuickPic. Removed failed FC door and installed new. Inspected door gasket and seal. All tested good, no water leaks detected."
REFRIGERATOR WHIRLPOOL WRS586FLDM "Arrived on site and inspected refrigerator compartment not cooling, but freezer section was.Confirmed the complaint and disassembled and found the evaporator motor not working.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete"
REFRIGERATOR KENMORE 596.7200902 "Arrived on site and inspected refrigerator making popping noise and not producing ice.Found the noises were due to a faulty ice maker in the freezer compartment.
REFRIGERATOR KITCHENAID KFIS27CXMS0 "Arrived on site and inspected refrigerator ice maker not working.Due to internet service I couldnt immediately access the necessary apps to complete the repair.I disassembled the defective ice maker, replaced it and reassembled the unit.Ice maker filled with water. Customer told to wait approximately 24 hours for healthy ice production.All water lines were dry at the time of service.Job complete"
DISHWASHER GE GSD3300D00BB "Arrived on site for dishwasher not draining. Inspected unit and work area. Found drain line clogged. Removed blockage at drain line. Gained access sump inlet and cleaned screen. Tested in normal run mode. All operations tested good, no water leaks detected."
MICROWAVE WHIRLPOOL WOC54EC0AB00 Arrived on site and inspected wall oven microwave not working.Confirmed the complaint and accessed the panel and reset the breaker.Went back inside and unit powered on and passed the 2 minute water cup test.
DRYER MAYTAG MED7230HC0 Arrived on site and inspected dryer F3E2 error code.Confirmed the complaint and removed and replaced the defective electrodes.Unit now operating properly.Job complete
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for refrigerator not making ice. Inspected unit and work area. Found a few cubs in ice container. Checked ice maker mold and found cubes in mold. Performed diagnostics mode and checked ice maker fault codes. Found fault code E5 failed ice maker thermistor. Cycled ice maker and found cubes size smaller than normal. Cycled fill cycle and found fill tube frozen again. Checked RC temperature and found at 37°. Inspected fill tube heater placement. Tested fill tube resistance and found within range. Tested voltage to heater and found correct. Insulated fill tube water line to ice maker and sealed around ice maker housing. Cycled ice maker. All tested good, no water leaks detected.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site to inspect refrigerator ice maker icing up/reoccurring issue. Upon further inspection, I found a small sheet of ice built up under the front section of the ice bin in between the ice bin and chute. Also found evidence of water leakage from the ice maker on the fascia and water under the ice bin door near the door shelf under the ice bin. I contacted techline and spoke to Nruce and advised of my findings. Bruce has me test the dual valve at the valve going to the ice maker. I tested and got 2oz of water. Bruce advised that I should get 1.6oz-2oz of water. Bruce recommended replacing the chute, ice bin door, and ice dispenser door and provided file #7728830530. I am ordering the ice bin door, dispenser door assembly, ice chute and ice maker fascia. Office to schedule return service; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10837274 (plate) and 1 W11171728 (door-ice) and 1 WPW10553630 (escutcheon) and 1 WPW10577864 (door-ice)"
REFRIGERATOR GE PFSS5NFZCSS Arrived on site for refrigerator ice maker filling ice maker bin and not ice maker. Inspected ice maker and found fill cup missing from ice maker. Will need to replace fill cup. ordrng 1 WR29X10092 (cup fill im)
OVEN WHIRLPOOL WFE525S0HB1 Arrived on site and inspected range not heating in oven.Disassembled and checked voltage (240/120/120) also check continuity on both bake and broil elements and both check good.Determined the control is the issue.Control was not available in time for service call and is a psp item.Ordering W11256088 control (black).Office to reschedule the customer due to parts availability; ordrng 1 W11256088 (CONTROL - MAIN - BLACK)
ICE MACHINE KITCHENAID KUIX535HBS00 "Arrived onsite for ice maker. Customer advised they are getting a replace,ent and no service needed at this time. Job complete."
REFRIGERATOR WHIRLPOOL WRX735SDHB02 "Arrived on site for refrigerator ice bin getting stuck. Inspected unit and work area. Removed ice bin and cycled. Found no over filling from ice maker. Cycled ice maker and monitored, found ice maker working as designed. Found lever on ice bin not functioning. Installed new ice bin. Squared unit by adjusting feet. All tested good, no water leaks detected."
REFRIGERATOR GE GSH25ISXL "Arrived on site for refrigerator not cooling. Inspected unit and work area. Found unit at ambient temperature. Gained access to compressor and tested voltage at inverter board and found no voltage. Jumped circuit at control and tested voltage to inverter and found 120 volts. Found compressor not running. Tested compressor electrical windings and found within range. Found failed control and inverter.
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site for bottom RC drawer sticking in place. Inspected unit and work area. Inspected RC frost pattern and found perfect pattern. Found shelf that drawer glides on not in correct position . Corrected shelf and tested drawer operation. Found work properly. Had customer test drawer as well and customer is happy with repair. All tested good, no water leaks detected."
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Arrived on site and inspected icemaker not working on a side by side refrigerator.Confirmed and disassembled the unit and inspected the wiring and found the black wire was broken and not allowing the ice maker to cycle properly.Spliced and connected the wire, reassembled and unit now operating properly.No leaks detected at time of service.Job complete"
REFRIGERATOR KITCHENAID KSRB25QFBL00 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found failed start device on compressor. Used spare start device from stock on van. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for oven combo microwave not working. Inspected unit and work area. Tested door operation and found right door switch intermittently engaging. Inspected inner door and switch. Will need to replace inner door and possibly the right door hinge. ; ordrng 1 W10687342 (INNER DOOR) and 1 W10687342 (DOOR HINGE) and 1 W11033422 (NTERLOCK)
MICROWAVE WHIRLPOOL WMH53521HW2 Arrived on site for microwave light not working. Tested voltage to light and found none. Removed failed control and installed new. Tested operation. All tested good.
WASHER WHIRLPOOL WTW5200VQ2 Arrived on site to diagnose a washing machine that will not spin. Tested unit and found debris in pump preventing motor from turning. Removed debris and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to install previously ordered parts.Opened the unit and determined the issues will continue to occur if the parts were installed.No parts installed.Unit photographed and photos submitted.Job complete
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found defrost failure in RC evaporator. Per service pointer control and evaporator cover will both need to be replaced to complete repairs. Repairs are covered under S code in service pointer. Office will need to set a return appointment due to part availability. Homeowner is aware of defrost procedures and has signed defrost waiver.Scode (S27311); ordrng 1 W10889360 (cover-evap) and 1 W11333076 (CONTROL)
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site to install previous diagnosed part. Removed failed control and installed new. Found connector J17 not connected to control. Went ahead and installed new control. Performed diagnostics mode and ran automatic test cycle. Monitored operation. All tested good, no water leaks detected."
REFRIGERATOR KITCHENAID KBFC42FTS07 "Arrived on site for RC light not coming on when opening left door and not making ice. Found ice maker in off position, turned ice maker on and monitored cycle. Found ice maker working. Found upper hing pin and bushing rounded out. Will need to replace bushing assembly and hinge pin. Found part lookup not correct for parts needed and will need to part research per service manager (CS). Will need to part research hinge pin and bracket (see SD-QuickPic). Collected service fee plus tax. ; ordrng 1 PARTresearch (SEE SD PIC) and 1 W10484913 (hing-bushg) and 1 WP2316804 (SPACER) and 1 WPW10485980 (HINGE ASSEMBLY )"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site and inspected dishwasher door damage on top left side of door.Also discovered the console was damaged in the same area of the panel damage.Removed and replaced the panel.Ordering console to complete the repair.Office to reschedule the appointment with the builder.W11157079- console (black) ordered.Needs more work ; ordrng 1 W11157079 (CONSOLE BLACK)
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site to install previous diagnosed parts. Gained access to fresh food evaporator. Removed failed fan and thermistor harness, installed new. Performed diagnostics mode and switch defrost cycle to automatic. Ran test 4 and monitored operation. All tested good, no water leaks detected.
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to install previously diagnosed parts. Call tech line to register repair SR 7728815626 Bruce. Replaced spin basket. Tested unit all tested good. Job Completed.
OVEN WHIRLPOOL WOS51EC0AS02 Arrived on site to install previous diagnosed part. Powered unit off and on. Performed diagnostics mode and ran factory reset. Cleared error code. Put in bake mode and monitored unit to preheat temperature of 350°. Tested all other operation and found all operation working.
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for refrigerator leaking water. Inspected unit and work area. Inspected for water buildup on bottom of FC and RC, none found. Found water leaking underneath on left side of unit. Pulled unit out and found water traces from underneath unit. Found defrost drain pan dry. Poured water in drain pan and monitored for leak in pan. Removed drain line and found not in proper position. Corrected drain line and tested unit. All tested good, no water leaks detected.
VENTHOOD UNKNOWN UXT5530AAS3 Arrived on site for vent hood not working on speed 3. Inspected unit and work area. Removed control and found when pushing button on control its not making contact. Builder had another vent hood on site and requested to remove control from other and install. Removed control from unit and installed. Tested operation. All tested good. ; ordrng 1 WPW10648474 (CONTROL)
REFRIGERATOR KITCHENAID KRSC703HPS00 Arrived on site and inspected refrigerator shelf issue.Found the liner on the left hand side of the cabinet is defective.Called Whirlpool Techline and spoke with DUSTIN SR# 7728810944Had a video chat with Dustin and unit was deemed non repairable.Whirlpool will contact the customer within 3-5 business days to arrange replacement appointment.Job complete
REFRIGERATOR WHIRLPOOL WRS331SDHM02 Arrived onsite for previously diagnosed parts.installed new dispenser all tested good no signs of leaks during service Job completed.