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Local Reviews
for Georgetown, TX

Rated 4.9 out of 5 stars based on 121 customer reviews

Map of Georgetown, TX

Fantastic Expertise!




Skilled tech with thorough knowledge and the ability to convey important information. Professional and friendly!


Map of Georgetown, TX

Anne





Map of Georgetown, TX

Great service




Very satisfied. Office was prompt to schedule the appointment and communicated with me to ensure they could have the correct part on hand so as to avoid a second visit. Technician was professional, friendly and seemed knowledgeable about the work that was needed.


Map of Georgetown, TX

Great service! We appreciate y'all getting to our house promptly! Mike did an awesome job!





Map of Georgetown, TX

Good professional service





Map of Georgetown, TX

Great Service....But Pretty Pricey!




5 stars to Mike Gomez for excellent service!


Map of Georgetown, TX

Great service





Map of Georgetown, TX

Julie




Lou was very knowledgeable and courteous.


Map of Georgetown, TX

Tremendous service




Steve was the technician. Our propane stove top had not been originally installed correctly. Steve went above and beyond to correct that and additionally fine tuned the burners to a better simmer setting. Additionally, he was polite and professional. If we ever have a need like this, we’ll call Appliace Express. Hats off to you!


Map of Georgetown, TX

Great service




Mike was very knowledgeable and explained everything well


Timely and efficient




We appreciate the quick response to address our appliance issues.


Great service, Jonathan was awesome.




Jonathan was awesome. He was courteous and explained the services. He also took time to explain about other whirlpool products in the home.


Todd




Great service, Lou was very thorough in trying to identify our issue and resolve it.


Amazing Service-Very Professional




Jonathan Short was extremely professional, work very hard to diagnose a problem with my refrigerator. At each step of his working Johnathan kindly explained the testing he was performing and the results. I was extremely pleased with the service and results. I am very pleased with the results and the price of the work that was done. Jonathan did an excellent job. I will definitely call Appliance Express again if I should need their help.


Great Service




Every one was friendly and accommodating and the service was done promptly.


Efren




Fast in time efficient


Joy




Explained everything in detail.


Good service




Honest and incitful service


Great Service




Steve was very knowledgeable, courteous, and fast. I would say he is one of the best Technicians that I have ever had service an appliance in a long time.


Icemaker Replacement




Jonathan Short arrived when he said he would, found, demonstrated, and explained why the particular unit had to be replaced. A new unit was on his truck, and he replaced and solved our problem in 30". Great service accompanied by a knowledgable and professional repairman.


Great Service




Excellent troubleshooting and repair of our Kitchenaid dishwasher. Tech did a great job.


wonderful respond




Great service and very friendly service personnel and they both wore shoe booties and fixed the problem


Great Job!




Mike was on time and very professional and friendly. He located the problem quickly and had it fixed in no time! I was very impressed with him and the associate who first contacted me about scheduling an appointment. I appreciate how quick and easy you made the entire process work for me. Thank you.


Satisfied customer




Mike was very professional and thorough.


Hood Fan Repair




Mike was prompt, quick to diagnose problem and affect a repair.


Great Experience




Appliance Express has always gone over and above to provide excellent customer service. I highly recommend them!


Excellent Service




Mike Chapman is an excellent technician. We asked for him by name when we encountered a problem with our microwave. The appointment was set for the day after I called. The replacement part was available within two days and installed promptly.


Very half




Very good service with great with great price. Knew the problem and the fix after inspection. Service person was friendly. Patient will all of my questions.


Mike provided outstanding service!




Mike provided outstanding service and thorough explanations. A+


Good service




Friendly, professional service technicians


Great service....service guy found and fixed the problem




Thank you for great service


Excellent Service




I cannot say enough positive things about the great service I received on my refrigerator. They were professional, friendly and explained to me every step that was taken. All I can say is Wow! They truly knocked my socks off! I will definitely share my great experience with all of my neighbors and friends!


Tommy was very good.





problem resolved




I am disappointed that no receipt for service was emailed as promised.


Great & Knowledgeable Service




Tommy knew exactly what to do to resolve our ice maker woes! We were back online in no time!


Jerry C.

Jerry C.

WRV986FDEM01 Arrived to instal parts. I removed replaced the fan and adapter and noted the housing was not correctly mounted. I found the doors mis-aligned and corrected. I squared the cabinet and corrected a top-forward lean. The lower left door hinge was bent down and causing the ice bin gasket to insufficiently contact the ice maker housing fascia. I was able to correct the alignment and found the gasket contact greatly improved. I corrected a top-out lean of the fc door. Operational test good, no leaks observed during service.

Near Fannin Battleground Lane, Georgetown, TX 78628
Mike C.

Mike C.

Whirlpool dishwasher WDT710PAHZ1 Arrived to find door handle loose and door squeaking when opened. Tightened handle and installed new friction pads on hinges. Checked operation and unit checks good with no water leaks.

Near Westbury Ln, Georgetown, TX 78633
Jerry C.

Jerry C.

106.51189113 Arrived to inspect ice maker leaking. I found the unit was very out of square and the doors were not sealing as they should. A previous servicer replaced the water valve for the issue and the drain tube adjacent to the valve assembly was dislodged, allowing air to leak into the cabinet. The rc drain was plugged and I corrected the issue, which was causing water to flow into the rc floor area and then leak down through the vacuum breakers and onto the floor. The lower front metal chassis border was bent back and causing air leaks into the cabinet and I corrected it and sealed the cabinet door openings. Operational test good, no leaks observed during service.

Near Bedford Ct, Georgetown, TX 78628
Lou S.

Lou S.

arrived on site to inspect refrigerator not cooling in the freezer chamber. Upon further inspection, I found the the unit was in cooling down mode. I took the unit out of cooling down mode and tested unit in diagnostics. Unit tested good. As soon as I took the unit out of diagnostics, the units compressor kicked on. I placed my thermal couple inside the fc at the bottom of the freezer chamber to read the temperature. The unit began at approximately 56 degrees. Within approximately 30 minutes, the unit cooled down to 30 degrees. No water leaks observed during service.

Near TX-195, Georgetown, TX 78633
Mike C.

Mike C.

Kitchen Aid dishwasher KDTM404ESS3 Arrived to find lower spray arm not attached to sump. Attached spray arm and checked operation, checked good with no water leaks.

Near Creek Crossing Drive, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

Whirlpool refrigerator model#WRS975SIDM00. Frosting on fresh food evaporator.

Near San Marco Trail, Georgetown, TX 78628
Mike C.

Mike C.

Whirlpool oven GMC275PDS6 Arrived to find the off button does not cancel a heating cycle. Found user interface bad. Installed new user interface and checked operation, checked good.

Near Golf View Dr, Georgetown, TX 78633
Mike C.

Mike C.

Kitchen Aid Range KGRS505XSS05 Arrived to check upper oven for not heating. Found bake ignitor bad. Installed new bake ignitor and checked operation, checked good. Ignitor $83.35 - CO270 $159.99

Near Cherokee Rose Cir, Georgetown, TX 78626
Mike C.

Mike C.

Kitchen Aid dishwasher KDTE104DSS0 Arrived to find door not closing. Found the left hinge had come out of the hinge pin. Reset hinge onto pin and checked operation, checked good with no water leaks. DW380 $199.99

Near City Lights Ln, Georgetown, TX 78626
Mike C.

Mike C.

Kitchen Aid Refrigerator KSSC48QTS02 Arrived and installed new ice door motor and door. Checked operation and unit checks good with no water leaks.

Near Covington Cove, Georgetown, TX 78628
Lou S.

Lou S.

Near Rock Nettle Pl, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

Whirlpool refrigerator model #WRF540CWHZ. Freezing food in the refrigerator compartment.

Near Martin Creek Ln, Georgetown, TX 78633
Mike G.

Mike G.

WRT318FMDW01, Arrived on site for BLACK SPECKS IN ICE-EVERY FEW CUBES, checked unit and found that the icemaker is bad and needs to be replaced, replaced icemaker and tested unit and unit checked good checked for water leaks and no leaks found at time of srv

Near Wilderness Cove, Georgetown, TX 78633
Mike G.

Mike G.

Arrived on site for rf burner not lighing checked unit and found that the burner cap is bad and will not let burner light will ordering part per MS this part can be shipped D2C, WFG505M0BS3

Near Lasino Drive, Georgetown, TX 78626
Thomas L.

Thomas L.

Arrived on site for no heat condition. Unit has failed heating element. Replaced and tested. Cleaned inside of dryer during repairs.

Near Addie Ln, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site for no heat condition. Unit has failed heating element. Replaced and tested. Cleaned inside of dryer during repairs.

Near Addie Ln, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site for door closure failures causing this blaze indicating door is open. Removed and re placed door switches and interlocks. Unit now operating properly

Near Teravista Crossing, Georgetown, TX 78626
Thomas L.

Thomas L.

Arrived on site for door closure failures causing this blaze indicating door is open. Removed and re placed door switches and interlocks. Unit now operating properly

Near Teravista Crossing, Georgetown, TX 78626
Mike G.

Mike G.

WDT720PADM2, Arrived on site for UPPER RACK IS FALLING, checked unit and found that the upper rack rollers are broken replaced rollers and checked unit and unit checked fine top rack is no longer falling out checked unit for water leaks and no leaks found at time of f srv... Unit checked fine at this time.....

Near Sheepshank Dr, Georgetown, TX 78633
Mike G.

Mike G.

WFG715H0ES0, Arrived on site for unit not igniting, checked unit and found that the bake ignitor is bad it is not sparking replaced gnitor and checked unit and unit checked fine checked unit for gas leaks and no leaks found at time of srv....

Near Sheepshank Dr, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site or vibrating during spin. Found that the spin basket was out of round and that the suspension rods were not straight. Replaced and tested and all operations are correct and dry.

Near Co Rd 262, Georgetown, TX 78633
Thomas L.

Thomas L.

Removed and replaced both upper oven igniters. Both bake and broil now work properly.

Near Co Rd 262, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site to inspect dishwasher upper rack falling off. Upon further inspection, I found that the upper rack left stop was not properly attached. Once attached, the stop was very loose. I removed and replaced the stop and tested and the unit operates as designed. No water leaks observed during service.

Near Tradinghouse Creek St, Georgetown, TX 78633
Mike C.

Mike C.

Whirlpool dishwasher WDF330PAHB0 Arrived to install new door spring bushings and friction pads. Checked operation and unit checks good.

Near FM972, Georgetown, TX 78626
Lou S.

Lou S.

Near S Ridge Cir, Georgetown, TX 78628
Steve C.

Steve C.

Arrived on site for the unit Flame is too high. Found the unit is not converted to propane. Use the conversion kit and tested the unit. Unit ignite and heat properly and no gas leak present.

Near Berry Creek Dr, Georgetown, TX 78628
Steve C.

Steve C.

Arrived on site for the unit is not heating. Tested the unit and found the heating element has no continuity. Replaced the heating element and cleaned the inside of the unit. Unit works properly and advise customer to clean air vents every six months.

Near Berry Creek Dr, Georgetown, TX 78628
Mike G.

Mike G.

WDT720PADM2, Arrived on site for unit not cleaning checked unit and found that the customer has a water softener in the home and customer is put soap as if they do not has a water softener and unit is Creating too much Suds and not washing properly flushed unit out and customer is going to run cleaner in unit checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Bowline Dr, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site to inspect cooktop no working. Upon further inspection, I found the right back burner switch not turning; the left front Ignitor not working. The customer advised that the unit shot flames from under the knobs and looking at the manifold you can see the burn marks where it arced causing the flame. I verified all gas connections and none were leaking. Office to order right rear orafice assembly, left from orafice assembly, manifold assembly and 8 screws. Scheduled return service for 05/10/18. No leaks detected during service.

Near Ranch Rd 2243, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site for water leaking. Found tub off center due to looose rear suspension spring causing water to,splash during fill. Reconnected spring and tested. All water connections are dry.

Near E 4th St, Georgetown, TX 78626
Thomas L.

Thomas L.

Arrived on site for communications error. Found failed control and console. Replaced both . Recalibrated with diagnostics. Operations are normal and dry.

Near TX-29, Georgetown, TX 78626
Thomas L.

Thomas L.

Arrived on site for no spin condition. Tested unit and found no spin. Tested actuator and found it to be failed. Replaced and tested and all water connections were dry.

Near Carlson Cove, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

Whirlpool washer model# LSR8433KQ0. Arrived on site to install previous diagnosed parts. Gained acce

Near Red Poppy Trail, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site as washer would not spend or agitate on certain cycles. Found that the high-speed of the drive motor is defective. Low-speed works fine. Sarah assisted with motor order and return date.

Near Vivion Ln, Georgetown, TX 78626
Thomas L.

Thomas L.

Arrived on site for no operation. Found power to control but not out of control. Replaced control and unit tested correctly with no leaks.

Near Wolf Ranch Parkway, Georgetown, TX 78628
Thomas L.

Thomas L.

Install door ropes supplied by customer. All water connections were dry.

Near Silverstone Dr, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site or no ice conditions and a torn door gasket. Found open water valve contacts in icemaker and right door gasket torn. Replace both. Water connections were dry.

Near Piedmont Ln, Georgetown, TX 78633
Clif L.

Clif L.

Whirlpool range WFG540H0ES0. Arrived on site to diagnose and oven that is not heating properly. Tested unit and found temperature average is 20° lower than setpoint. Set calibration settings to compensate for temperature offset. Tested unit and found all is not working properly. No gas leaks were found at time of service. Also advised homeowner on operation of dial type thermometers and extended time needed for thermometer preheat to ensure accurate readings.

Near Winecup Way, Georgetown, TX 78633
Clif L.

Clif L.

Whirlpool dishwasher WDT720PADM2. Arrived on site to replace direction pads for dishwasher hinges. Replaced both friction pads and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Davis Mountain Cir, Georgetown, TX 78633
Thomas L.

Thomas L.

Replaced cracked fresh food evaporator cover. Replaced left door as it was causing an air leak. Water connections were all dry.

Near Casa Verde Dr, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site for vibration during spin. It appears that the basket is out of round. I am bringing the gearcase and rotor just in case. Erica assisted. We can do this Thursday but customer is requesting next Tuesday. Erica

Near Co Rd 262, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

Whirlpool washer not draining or spinning.

Near Spanish Oak Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

Whirlpool cooktop model G7CE3635XS01. Unit is cracking around burner.

Near Highland Ridge Rd, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site or no operation in upper oven. The customer ,mr, and I tetsted the upper oven and not get it to do anything wrong. It worked properly.

Near Skyline Rd, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived On site for no heat. Broil igniter is weak and bake igniter is open. Will order. Callie assisted. Customer needs later date than we offered due to kitchen being remodeled.

Near Rockrose Ct, Georgetown, TX 78633