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for Florence, TX
Barbara - Florence, TX
Carl - Florence, TX
Service was performed in a very professional manner. Service person was very courteous and repaired the microwave quickly and we appreciated his effort. Thank you.
Kenneth - Florence, TX
Solia - Florence, TX
Jennifer - Florence, TX
The service was excellent. Thank you!
Timely, efficient service!
Barbara - Florence, TX
They came out in two days with the equipment needed. The phone customer service woman was super, she coordinated with me so that the service people were ready when they got here. Good company.
Jennifer - Florence, TX
Al Rhoden came to our home on time, was incredibly courteous and professional, and fixed our issue quickly. We are very pleased with the service.
Lea - Florence, TX
He was on time, professional appearance, very knowledgeable and explained things very well.
Yet another repair
Shay - Florence, TX
Jerry was friendly, courteous, helpful, knowledgeable & efficient.
Christy - Florence, TX
very courteous and efficient
Anthony - Florence, TX
Seamless system for repairs and service!
Shay - Florence, TX
On time, Friendly, Knowledgeable, Fast
Mr - Florence, TX
service tech did great. went right to the issue and resolved in a timely manner
Murphy - Florence, TX
Solved our issue, and answered our questions. Very pleased with Lou and his work ethic.
DISHWASHER WHIRLPOOL WDT720PADM2 Call downside to install previously diagnosed parts. Inspected unit and work area. Replaced control panel and tested unit. Unit is working as designed. Call complete.
OVEN WHIRLPOOL WOS11EM4EB01 Arrived onsite for oven not turning off when cancelled. Tested unit and found that the oven is turning off but that the cooling fan is staying on as designed. Advised customer on design. All checks good.
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite and found heater damaged. Replaced heater to restore function. Putting UI on order as light is out. ; ordrng 1 W10815487 (panel-cntl)
BUILT-IN M/W JENN-AIR JMDFS24GS0 Arrived to inspect microwave not heating.Confirmed the complaint and removed and replaced magnetron.Reassembled and unit tested as designed with 2 min water cup test.Job complete
MICROWAVE GE JVM3160DF4WW Arrived on site and found handle has broken off of door. No signs of misuse. Installed new door and tested. Job complete
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to diagnose a dishwasher that is not cycling. Tested unit and found broken glass in drain pump assembly. Removed glass and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
DRYER AMANA NED4655EW1 Arrived onsite and used terminal block and cutoff kit to repair shorts in unit that prevented heating. Unit is now operating as designed.
RANGE JENN-AIR JED8430BDB18 Arrived on site to replace infinite switch for cooktop. Replace right front infinite switch and tested unit. Found all is functioning properly at this time.
RANGE JENN-AIR JED8430BDB18 Arrived on site today goes a cooktop with a burner that will not turn off. Found right front infinite switch shorted out preventing burner from turning off. Switch will need to be replaced to complete repairs. .; ordrng 1 WP74008248 (switch-inf)
ICE MACHINE KITCHENAID KUIC15NLXS0 Arrived on site to replace thermostat for ice machine. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
ICE MACHINE KITCHENAID KUIC15NLXS0 Arrived on site to diagnose an ice machine that is not producing. Tested unit and found bin level thermostat out of range. Thermostat will need to be replaced to complete repairs.ordrng 1 WP2313633 (thermostat)
RANGE LG LRE3193ST
REFRIGERATOR GE DFE28JMKLES
RANGE GE JS760BL4TS Arrived on site to diagnose a range that will not bake. Found cooling fan assembly not turning causing error code. Freed up cooling fan assembly and tested several times. Found all is functioning properly at this time.
REFRIGERATOR GE PSB48YSXASS Arrived on site and found compressor locked up. Installed new compressor that was shipped to customer from manufacturer. Vacuumed system and tested for leaks. Unit held vacuum. Charged with 8.11oz 134a and tested. Unit tests good. Job complete
DRYER MAYTAG MEDX655DW1 "Arrived on site and tested operation. Found roller worn as well as tensioner causing thumping sound. Installed new rollers, tensioner and belt from service kit. Vacuumed unit clean of lint. Reassembled and tested. Unit working properly and no more thumping sound. Job complete"
WASHER AMANA NTW4516FW3 Arrived to inspect washer filing issues.Confirmed through diagnostics test mode the valve was defective.Removed and replaced it.Reassembled and calibrated.All water lines were dry at the time of service.Job complete
DISHWASHER KITCHENAID KDPE234GBS0 Arrived on site for dishwasher not starting cycle. Performed diagnostics mode and found fault F6-E4 float switch opened and F5-E2 doors stuck in close position. Inspected float switch and found Brecht setting Nader float switch. Removed object and continued test mode. Found all operating. No water leaks detected.
WASHER WHIRLPOOL MVWB765FW0 Arrived to inspect washer with no power.Check outlet and outlet plug was good.Confirmed the complaint Job complete No parts installed
WASHER WHIRLPOOL WTW5000DW1 Arrived to install previously ordered part.Removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the end of service.Customer advised to purchase a longer hot water fill hose due to current hose is too short for the setup.Customer also advised to make a new drainage system.Current drain hose is over 4 feet long from unit to source.Job complete
WASHER GE GUD27ESSM0WW "Arrived on site for dryer not powering on. Inspected unit and work area. Disassembled unit to assembly belt. Tested fuses and element. Tested voltage at timer with door switch jumped. Found all tested food and dryer started. Tested door switch and found broken wire to,door switch (see SD-QUICKPIC). Repaired wire harness and tested continuity and assembled unit. Tested dryer operation, all tested good."
WASHER WHIRLPOOL WTW5000DW1 Arrived on site customer complaint was washer wasn’t washing the clothes properly because it wasn’t adding water need to order a water valve; ordrng 1 W10701459 (valve)
DRYER AMANA NED4655EW1 Arrived to inspect dryer not working. Confirmed the complaint and found the door switch was broken. Removed and replaced it. Reassembled and unit tested as designed.Customer satisfied Job complete
WASHER GE GUD27ESSM0WW
WASHER GE GUD27ESS0MWW Arrived onsite to contact GE Techline. Spoke with Greg #200110-001061 and he walked me through the wiring. Found open overload switch at the motor when checking red wire at start switch and brown wire at door switch. Ordering motor.; ordrng 5 WE2M302 (screw)s and 1 WE49X27320 (kit motor drive and)
RANGE WHIRLPOOL WFE515S0ES1 Arrived to inspect cooktop damage.Customer advised the unit cracked when they were cooking with a cast iron skillet
WASHER GE GUD27ESS0MWW "Arrived onsite for customer complaint of laundry center dryer not coming on. Removed console and found timer shorted and wires disconnected. Ordering new timer, fuse and PTS switch. OF to R/S due to part availability. Unit unplugged at time.; ordrng 1 WE04X22654 (see film card) and 1 WE4M416 (PTS SWITCH ) and 1 WH19X27249 (harness fuse 27 elec)"
OVEN THERMADOR PODC302J/04 "Arrived onsite for customer complaint of wall oven upper oven overheating. When arrived, found lower oven working properly but upper oven will not maintain temperature. Found issue is with user interface and sensor. Advised customer of findings.; ordrng 1 00642855 (SENSOR) and 1 00655356 (CONTROL MODULE) and 1 11007351 (UI MODULE)"
WASHER MAYTAG MVWB865GW0 Arrived onsite for customer complaint of top load washer items stuck under agitator. Removed agitator and found base warped. Removed and replaced the agitator assembly. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
WASHER WHIRLPOOL WFW75HEFW0 Arrived to front load washer malfunctioning.Confirmed the complaint and accessed the control.Noticed 2 plugs at the control weren’t properly installed into the control.Corrected the issue and ran diagnostics test mode and unit preformed as designed.All water lines were dry at the time of service.Job complete
DRYER WHIRLPOOL WED5000DW2 Arrived to inspect damaged drum.Confirmed the complaint and removed and replaced it.Reassembled and unit tested as designed.Customer satisfied Job complete
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for customer complaint of upper rack falling on dishwasher. Found adjusters broken. Removed and replaced adjusters with new adjuster kit. Reassembled and tested. Upper rack no longer falls. No other issues found. All water connections with drive time and service.
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived to inspect dishwasher not washing.Confirmed the complaint and ran diagnostics and motor never powered on.Removed and replaced the pump and motor.Reassembled, tested and unit tested as designed.All water lines were dry at the end of service.Job complete."
REFRIGERATOR WHIRLPOOL GSC25C6EYB01 Arrived on site for fresh food door not closing properly. Found that the door would not close completely on its own. Inspected and found that the right door needed adjustment. Adjusted door and unit now closes properly. The customer is aware that the right door is a little bit out of alignment with the left door at the top. She’s trading that for a door that works properly. All water connections are dry.
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site for microwave having no power. Inspected unit and work area. Tested operation and found UI having no display but able to hear button tone. Removed unit and tested voltage to control and found no voltage out of appliances manager. Removed failed appliances manager and installed new. Tested unit and found UI display control not responding. Removed control and installed new. Tested operation. All tested good.