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for Florence, TX
Lea - Florence, TX
He was on time, professional appearance, very knowledgeable and explained things very well.
Yet another repair
Shay - Florence, TX
Jerry was friendly, courteous, helpful, knowledgeable & efficient.
Christy - Florence, TX
very courteous and efficient
Anthony - Florence, TX
Seamless system for repairs and service!
Shay - Florence, TX
On time, Friendly, Knowledgeable, Fast
Mr - Florence, TX
service tech did great. went right to the issue and resolved in a timely manner
Murphy - Florence, TX
Solved our issue, and answered our questions. Very pleased with Lou and his work ethic.
RANGE MAYTAG MGT8775XS01 Arrived onsite for customer complaint of freestanding gas range leaking gas on cooktop portion. Used leak detector and found all burners check ok with no indication of leakage.No gas leaks found at time of service.
REFRIGERATOR MAYTAG MSD2756GEW Arrived on site for unit leaking water. Found that the defrost drain was restricted. Cleaned drain. All water connections are dry.
WASHER GE GTW680BSJ5WS Arrived on site for the unit will not start the cycle and display will show lid error. Tested the unit and found the lid lock has no resistance. Replace the lid lock and clear out the error codes in diagnostics.Tested the unit and the unit is working properly. All water connections were dry at the time of service.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for the unit is not washing the dishes. Tested the unit and found the unit will just fill up with water and nothing happens. Found there is proper voltage to the pump but the pump will not turn on. Replace the sump and motor and tested the unit. Unit works properly and all water connections were dry at the time of service.
OVEN MAYTAG MER6600FZ1 Arrived onsite for customer complaint of freestanding rabe getting error code F5E1 (Door Lock) Error. Removed back panel and found latch motor wire to control shorted to cabinet. Removed short and solder wire connection together. Used heat shrink to cover exposed wiring. Reassembled and powered unit back on. Door latch opened and no error codes found.
WASHER MAYTAG MVWB765FC3 Arrived on site for the unit is leaking water. Test of the units and found the water leak is coming from the water hose to the valve on the cold water section. Tighten the connection in the unit stopped leaking. Unit is working properly and all water connections were dry at the time of service.
DRYER KENMORE 110.869801 Arrived on site to install previous diagnostics parts. Gained access to blower wheel and removed. Removed motor and installed new. Installed blower and repair kit. Removed start switch and installed new. Tested unit and found unit will continue to run without starting. Will need to replace timer. Schedule return for Wednesday the 16th.; ordrng 1 WP3389662 (TIMER)
DRYER WHIRLPOOL WED4950HW0 Arrived on site for the unit is making noise. Tested the unit and found the unit is working properly. Disassembled the unit and did not find any obstruction. Unit is working properly and advise the customer to clean air vents every six months.
DISHWASHER WHIRLPOOL WDT750SAHW0 Arrived on site for the unit spray arm is not rotating. Tested the unit in diagnostic and received no error codes. Reset the control board and tested the unit. Unit spray arms are rotating and washing properly. Unit works properly and all water connections were dry at the time of service.
WASHER MAYTAG MVWC555DW0 "Arrived on site to install previous diagnosed part. Found unit sitting in garage not hooked up. Inspected unit and found washer frame with dent on left side. Removed wash-plate and inspected threads on gear case, cleaned threads with wire brush. Installed new wash plate. Connected extension cord to unit and tested agitation and spin cycle. All tested good."
WASHER MAYTAG MVWC555DW0 Arrived on site for the unit is not agitating. Found the wash play is stripped. Will also eat use the gear case for the next visit if needed. Will need to order the wash plate and all water connections were dry at time of service.; ordrng 1 W10902814 (washplate)
DRYER KENMORE 110.869801 "Arrived on site for the unit will not start. Tested the unit and found a brush stuck on the blower wheel. Remove the brush and tested the unit and the unit will just make a humming noise. Found the unit will need a new motor, wheel, Repair kit and a push to start switch due to electrical burnt smell when pressing button. Will need to get authorization and reschedule the customer.; ordrng 1 279173 (switch,push to start) and 1 CNOTE (AUTHO)"
WASHER AMANA NTW4516FW1 "Arrived onsite for customer complaint of top load washer not agitating. Ran diagnostics and found Long Fill Error. Upon inspection, found drain hose is sitting on floor. Advised customer that drain hose must be installed level with washer and a loop. This is causing the unit to think it is not filling right and error out. Tested unit with high loop. U it fills,agitates,drain and spins as intended. Advised customer to correct. Unit is covered under 14 month additional warranty through Aaron’s. All water connections were dry at time of service."
WASHER AMANA NTW4516FW1 "Arrived onsite for customer complaint of top load washer not starting or draining. When arrived,found tub full of water. Removed all water using shopvac. Removed rain pump and found nail and zip tie lodge inside. Clean all obstructions. Also found latch not engaging. Remove and replaced latch. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
DRYER GE GTD33GASK0WW "GTD33GASK0WW Arrived to inspect no tumble. I found the belt had broken and I removed and replaced it. I tested the unit and ensured proper belt tracking. Operational test good, no lint within new chassis and no gas leaks detected during service."
DRYER GE GTD33GASK0WW Arrived onsite for customer complaint of dryer drum not turning. Removed top and found belt came off pulley. Secured belt back on pulley. Reassembled and tested. Unit now tumbles and heats as intended. Dryer vent and lint trap was clean of lint at time of service.
WASHER MAYTAG MVWC400XW0 "Arrived onsite for customer complaint of top load washer not spinning. Tested unit and found lid lock not activating. Also found motor had a loud hum and barely spinning the basket. Removed motor,capacitor and lid latch and installed new replacements. Reassembled and tested. Unit now spins as intended. Calibrated unit. Unit completed successfully. All water connections were dry at time of service."
WASHER GE GTW460ASJ9WW Arrived on site or no Fill condition. Removed and replaced parts recommended by the manufacturer to correct the problem. After repairs water tested good and allconnections were dry
WASHER GE GTW460ASJ9WW "Arrived on site for the unit is not working properly. Called GE tech line and found there is a lid lock error. Did several tests at the control and advise to replace the control, motor, lid latch and valve. Office will need to reschedule the customer. Also advise the customer to get a new water hoses due to the cold water hose is leaking and currently turned off the water to the unit.; ordrng 1 WH01X27954 (LID LOCK) and 1 WH49X25376 (1/3 hp motor and nut)"
DRYER GE GTD33GASK0WW Arrived on site for dryer making noise. Performed diagnostics mode and ester on air fluff. Found dryer drum rubbing blower housing. Found housing bent outward. Adjusted housing and tested unit. All tested good.
WASHER AMANA NTW4516FW1 "Arrived on site for washer not starting cycle. Tested power to unit and found 120 volts to unit. Performed diagnostics mode and checked error codes, none found. Tested unit in automatic test mode, passed all test. Tested in normal wash mode and spin and drain. All tested good, no water leaks present."
WASHER GE GTW460ASJ9WW "Arrived on site for washer not filling. Performed diagnostics mode and checked fault code history. Found fault code for analog pressure switch. Ran manual test and found valve not activating. Checked voltage from control and found within range. Tested at valve and found no voltage. Removed connector and found bad connection inside of plastic connector. Made adjustment and tested unit. Found unit working as designed. All tested good, no water leaks present."
WASHER MAYTAG MVWX655DW "Arrived on site for washer not starting cycle. Plugged unit to power and found drain pump activating. Would not allow diagnostics mode. Gained access to control and found control indicator light off. Removed failed control and installed new. Performed diagnostics mode and ran automatic test cycle. Tested in normal run mode. All tested good, no water leaks present. Recommend to replace water supply hoses, due to age (see SD-QUICKPIC)."
REFRIGERATOR WHIRLPOOL GI5SVAXVL01 "Arrived onsite to install control and door gasket to french door refrigerator from prior tech’s diagnosis. Installed control,programmed unit. Tested unit. Unit began cooling immediately. Only needed to install LH door gasket. Returning the other. No other issues found. All water connections were dry at time of service."
WASHER WHIRLPOOL WTW7340XW0 "Arrived on site for the unit is making a loud noise. Tested the unit and found the bearings are defective. Also the rotor is damaged and will need to be replaced. Also the shocks are weak. Unit will need a new out of tub, suspension, rotor and a tub extractor. Will need to get autho and reschedule customer.; ordrng 1 280146 (rotor) and 1 CNOTE (TUB EXTRACTOR ) and 1 W10193886 (tub outer) and 1 W10247710 (washer,suspension)"
REFRIGERATOR WHIRLPOOL GI5SVAXVL01 Arrived on site for the unit is not working. Tested the unit and found the display will flash when pressing the buttons. Found the unit will need a new control and will program on next visit. Unit also needs new ff door gaskets due to being torn. Office will need to get autho and reschedule customer.; ordrng 1 CNOTE (AUTHO ) and 1 WPW10310240 (cntrl-elec) and 2 WPW10435969 (gasket-fip BLK)s
Hotpoint refrigerator model # HSS25GFPJWW. Intermittently cooling.
arrived on site to inspect refrigerator not cooling. Upon arrival, the customer advised that the unit was operating and cooling just fine, but the compressor never shuts off. The unit was located outside on the northwest side of the house under a porch. The unit was unplugged at the time of service. I plugged the unit in and waited for it to cool. The unit began to cool immediately. I inspected the condenser coil on the back of the unit and it was very clean and the condenser line was beginning to get hot. The unit was operating as designed, but due to it being outside and the outside temps getting close to or over 100 degrees, the compressor will continue to run to keep everything inside the unit cold. I found nothing wrong with this unit. I quoted the customer RF100. $99.99 for a total including tax of $108.24. The customer paid in full. No water lines connected to the unit. Job completed.
Arrived on site and tested unit found full of water. Tested pump and pump is making a humming sound and not draining. Removed water and inspected pump found motor has failed and is just humming. Unit will need new drain pump to repair quoted customer $67.58 plus tax for pump and $159.99 plus tax labor(TL210). Installed new pump and tested operation. All functions test good and all water connections dry at time of service. Job complete
Arrived on site for unit stuck in sensing cycle, found cold water side of valve mechanically closed not opening for flow of water. Replaced valve and unit is now working to spec. Customer has hoses with filters inside of them. Did let customer know that on cold side house hold hose is dripping. Customer will have new hoses installed on unit. All water connections dry.
Arrived on site for replacement of washplate due to washplate being worn down on shaft not allowing unit to cycle or move clothes to clean. Replaced washplate and verified unit is now washing clothing correctly. All water connections dry. Unit is working to spec
Arrived on site for unit not agitating, found washplate is completely worn down. Not attaching to gearcase, will need to replace washplate. Gearcase does not seem to be affected on shaft. Ran unit through quick wash, unit is trying to agitate but can not due to washplate. Ordering washplate, set reschedule for Wednesday 6/27/18. All water connections dry.
Maytag washer MVWC360AW0 Arrived to check unit for lid not locking. Found latch mechanism has failed. Installed new latch and checked operation, checked good with no water leaks.