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Local Reviews
for Elgin, TX

Appliance Express Rated 4.8 out of 5 stars based on 46 customer reviews

Map of Elgin, TX

Excellent Service




Review of Appliance Express

WOW I think our Service Person was Andy, if my memory is correct, either way, from the first moment I made contact with Appliance Express, I was taken care of professionally and the entire experience was far above my expectations. They kept me informed throughout the time before, during and after the service call. I usually don't give recommendations, but Andy and Appliance Express have earned it and I give them my full recommendation. Excellent, excellent, excellent.


Map of Elgin, TX

Much appreciate




Review of Appliance Express

Scott did a great job and aimed to please!


Map of Elgin, TX

Pleased as always




Review of Appliance Express


Map of Elgin, TX

You Want Andy




Review of Appliance Express

Great work Andy. He diagnosed the problem, created a short term solution and then returned to solve the problem once and for all with all the parts necessary. Very professional!!


Map of Elgin, TX

Really great service!!




Review of Appliance Express

Really good communication about arrival! Makes it easy to manage our dogs! Very good and informative service with our dishwasher.


Map of Elgin, TX

Very courteous, great service.




Review of Appliance Express

Andy was very courteous and did an awesome job in replacing the ice maker.


Map of Elgin, TX

Tech review




Review of Appliance Express

This tech performed a sufficient job. I was a bit annoyed he asked to use the bathroom within my house on arrival, however. Perhaps insist your techs use public restrooms prior to arriving at client houses.


Map of Elgin, TX

Adrian




Review of Appliance Express


Map of Elgin, TX

quick, efficient service




Review of Appliance Express

Clif gave me some pointers on how to get the best use from my new refrigerator. He was pleasant and wasted no time. I appreciated his tips and he made me feel more comfortable with my new appliance. I felt like he was very knowledgeable.


Map of Elgin, TX

Great service guy




Review of Appliance Express

Did a very good job in fixing our washer, and educated us on do's and don'ts of operating and using washer. The guy was great and very friendly. Thanks....


Dryer repair




Review of Appliance Express


Great service once again!




Review of Appliance Express

Prompt & professional... & very friendly. Explained everything.


Cliff was awesome!




Review of Appliance Express


Wanda




Review of Appliance Express

Great service and brought correct stuff to fix refrigerator the 1st time


Great




Review of Appliance Express

Excellent


Andy  B.

Andy B.

DISHWASHER KITCHENAID KUDJ230Y2 "Arrived on site for dishwasher broken dispenser, broken buttons and not drying. Tested and inspected unit and found failed dispensers, heating element and buttons. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 4163587 (heater) and 1 4171641 (rinse disp) and 1 4172135 (pushbutton) and 1 9740170 (det disp) and 1 SEENOTE (OFFICE TO SCHEDULE )"

Near Anderson Dr, Elgin, TX 78621
Andy  B.

Andy B.

FREEZER WHIRLPOOL WRX735SDBM00

Near Schuylerville Dr, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site for refrigerator not cooling. Checked evaporator and found no frost pattern. Checked amp draw at compressor and found 0.51 and compressor is very hot. Will need SS repair, 2 hour job. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (SS JOB) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 WPW10507886 (compressor)"

Near Quiet Range Drive, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR GE CYE22TP2MDS1

Near Gurney's Eagle Dr, Elgin, TX 78621
Paul R.

Paul R.

RANGE GE JGSS66SEL3SS Arrived onsite for a range with the inner door glass shattered. I removed all of the broken glass pieces and replaced the inner door glass. Call complete.

Near Pleasant Grove Rd, Elgin, TX 78621
Paul R.

Paul R.

REFRIGERATOR IKEA IX7DDEXGZ002 Arrived onsite for a refrigerator that has a burning smell. The unit was off when I arrived. Mr stated there was a smoke mark at the rear of the unit on the lower panel. I confirmed there was a smoke mark and found that this happened at the plant when the lined were soldered. I explained this to the customer. I checked the main control and found it good. The customer stated the smell was coming from the RC. I checked all components in the RC and found them good. I checked the FC evaporator and found where a piece of foam had fallen on the defrost heater causing the smell the customer had noticed. I removed what was left of the foam and scraped the rest off of the heater. I explained to the customer that any remaining foam would burn off. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Lower Elgin Rd, Elgin, TX 78621
Andy  B.

Andy B.

WASHER MAYTAG MVWB855DC0 Arrived on site for washer error code and not operating properly. Tested and inspected unit and found failed water inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Savannah Cove, Elgin, TX 78621
Eman J.

Eman J.

WASHER MAYTAG MVWC565FW2 Arrive do site for washer not washing clothes. Tested system. Found control faulty. Ordering control W11399433. ; ordrng 1 W11399433 (CONTROL ELECTRIC )

Near Old McDade Rd, Elgin, TX 78621
Eman J.

Eman J.

REFRIGERATOR GE GTE18GTNDRWW Arrived onsite for a refrigerator not cooling. Tested system. Found control faulty and start switch faulty. Ordering control WR55X33653 and start device WR55X31519; ordrng 1 WR55X31519 (START DEVICE ) and 1 WR55X33653 (CONTROL BOARD )

Near Mesquite Trail, Elgin, TX 78621
Andy  B.

Andy B.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for dryer timer issues. Tested and inspected unit and found failed timer and knob. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Taylor Rd, Elgin, TX 78621
Clif L.

Clif L.

WASHER MAYTAG MVWB835DW3 Arrived on site to diagnose a washer that will not turn on. Found console shorted on unit. Due to part availability office will need to set a return appointment once shipping is known.; ordrng 1 W11112656 (console)

Near Gettysburg Loop, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR FRIGIDAIRE FPRH19D7LF1 Arrived on site for refrigerator not cooling properly. Tested and inspected unit and found unit not going into defrost.Ordering heating element in case needed. Instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. No water leaks present at time of service.; ordrng 1 216730700 (heater-defrost) and 1 SEENOTE (OFFICE TO SCHEDULE )

Near Arbors Cir, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT108FZDB02 Arrived on site for refrigerator not cooling properly and ice buildup. Tested and inspected unit and found failed harness with bi metal. Ordering needed part. Instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10913629 (harns-wire)

Near Sayers Rd, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR GE GDE20GGHBRBB Arrived on site for refrigerator FC still not cooling as well as customer would like checked amp draw and found within range. No repairs are needed at this time. No water leaks present at time of service.

Near Willow Sage Ln, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Arrived on site to install previously diagnosed parts. Attempted to install new parts and found one of the damaged water lines is broken off in refrigerator

Near Madison St, Elgin, TX 78621
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW4955HW1 Arrived on site for washer knob issues. Tested and inspected unit and found cracked knob. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Upper Elgin River Rd, Elgin, TX 78621
Andy  B.

Andy B.

DRYER WHIRLPOOL WED5000DW2

Near Taylor Rd, Elgin, TX 78621
Andy  B.

Andy B.

DISHWASHER GE GDP665SYN0FS Arrived on site for dishwasher still not drying. Tested and inspected unit and found failed harness with TCO. Ordering needed part as well as other parts in case needed. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WD21X25322 (HARNESS WITH TCO) and 1 WD21X25474 (DOOR HARNESS ) and 1 WD24X25325 (VENT FAN)

Near Kingwood Dr, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for refrigerator not cooling properly. Upon arrival customer informed that issue is same as last time. FC not cooling and ice buildup on FC evaporator. tested and inspected unit and found failed UI panel, main control. Evaporator motor and heating element. Ordering needed parts. Office to schedule return trip. 2 hour job. Authorization needed. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 WP12729128 (heater), states that autho needed"

Near Elm Wood Dr, Elgin, TX 78621
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG320M0BS Arrived on site for range burners not lighting. Tested and inspected unit and found that burners did light but then slowly turned off after about 30 seconds to a minute. Checked gas supply and found that whole house was supplied by a single 5 gallon tank. Called tech line and spoke with Dave (SR# 7728255456) and was instructed that is not properly supply and will need proper supply done by plumber. Instructed customer on this and on use and care and practice for best performance. No gas leaks present at time of service ; ordrng 1 SEENOTE (SEE STICKY NOTE )

Near Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Arrived on site for refrigerator water housing and tubes damaged. Tested and inspected unit and found damaged tubes and no water housing. ordrng 1 8003RP (tube-water) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10862461 (housing) and 3 WP2300868 (fitting)s and 1 WPW10350006 (tube-water) and 1 WPW10350007 (tube-water)

Near Madison St, Elgin, TX 78621
Andy  B.

Andy B.

DISHWASHER GE GDT665SSN2SS Arrived on site to install previously diagnosed UI. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Date Palm Trail, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR GE GDE20GGHBRBB Arrived on site to install previously diagnosed temperature sensor in FC. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Willow Sage Ln, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Cycled ice maker and ice maker cycled and filled with water. All operations are normal. No water leaks present at time of service.

Near Spence Ln, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR GE GSHS6KGZBCSS Arrived on site to install previously diagnosed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Live Oak, Elgin, TX 78621
Andy  B.

Andy B.

DISHWASHER GE GDP665SYN0FS Arrived on site to install previously diagnosed heating element and sensors. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Kingwood Dr, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR GE GSS23GSKNCSS1 Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker and valve. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Norwood Ln, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR GE GDE20GGHBRBB "Arrived on site for refrigerator not cooling properly. Tested and inspected unit and found failed temperature sensor. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WR55X10025 (sensor,temp ff)"

Near Willow Sage Ln, Elgin, TX 78621
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL wdf330pahw2 Arrived on site for dishwasher not drying dishes properly. Tested and inspected unit and found all operations to be normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Gettysburg Loop, Elgin, TX 78621
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG320M0BW2 Arrived on site for range oven not heating. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Gettysburg Loop, Elgin, TX 78621
Andy  B.

Andy B.

DISHWASHER GE GDT665SSN2SS Arrived on site for dishwasher not operating properly. Tested and inspected unit and found unresponsive UI. Looked up and could not find part. Ordering parts research. Would also like main control in case needed. No water leaks present at time of service. Office to schedule return trip.; ordrng 1 SEENOTE (PARTS RESEARCH ) and 1 SEENOTE (OFFICE TO SCHEDULE )

Near Date Palm Trail, Elgin, TX 78621
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL MDB7959SHZ1 Arrived on site for dishwasher rack issues. Tested and inspected unit and found failed tracks. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Schuylerville Dr, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR GE GSHS6KGZBCSS Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WR30X10093 (icemaker asm)

Near Live Oak, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR KENMORE 795.72493.611 Arrived on site for refrigerator still not making ice. Tested and inspected unit and found failed compressor pulling 0.32 amps also found failed base creating issues with airflow. Due to issues FC is not getting cold enough to make ice. Office to contact warranty on findings. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO CONTACT )

Near Blue Ridge Trail, Elgin, TX 78621
Andy  B.

Andy B.

DISHWASHER MAYTAG MDB8989SHZ0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. Advised customer to keep close eye on unit to be safe. No water leaks present at time of service

Near Sandy Hill Ranch Rd, Elgin, TX 78621