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Local Reviews
for Elgin, TX

Rated 5.0 out of 5 stars based on 6 customer reviews

Map of Elgin, TX

Great service




Nathan was able to diagnose the problem and will now wait to see how American Home Shield will proceed with the repair


Map of Elgin, TX

Jenny




Great service, very neat & professional serviceman.


Map of Elgin, TX

Laura




On time great service explained everything happening


Map of Elgin, TX

Great Service





Map of Elgin, TX

David S Kulikowski





Map of Elgin, TX

Finn Cunninghm




Carlos did an efficient and excellent jon


Nathaniel B.

Nathaniel B.

Model ED2CHQXKQ07, Arrived on call for cooling complaint, fixed cooling issue prior due to condenser coil restricted and cleaned it and know unit is cooling properly but replaced condenser fan motor due to not running at correct speed and auger motor is bad, replaced these parts and condenser fan motor is running at correct speed and auger motor is know dispensing ice from dispenser., no water leaks after repair, call complete.

Near Basket Flower Bend, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model ED2CHQXKQ07, Arrived on call for cooling complaint, fixed cooling issue prior due to condenser coil restricted and cleaned it and know unit is cooling properly but replaced condenser fan motor due to not running at correct speed and auger motor is bad, replaced these parts and condenser fan motor is running at correct speed and auger motor is know dispensing ice from dispenser., no water leaks after repair, call complete.

Near Sago Palm Tr, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model DU811SWPU3, Arrived on call for dishwasher not draining, installed drain hose due to missing check valve and pump motor due to still not draining had a-lot of buildup in the pump so replaced pump and still not draining, then took apart separator and found that separator had a-lot of buildup and ball was damaged and seal would not seal on separator so replaced ball and separator and tested and know unit is draining, call complete, no leaks after repair, call complete.

Near Basketflower Cove, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model MVWX655DW1, Arrived on call for dispenser drawer is rusting again already, called whirlpool tech line and talked to andrew, incoming hot water temp is 154 degrees, per whirlpool hot water temp is way to high, customer to adjust hot water temp to no greater than 120 degrees this will create a chemical reaction with the soap that will cause the metal on drawer to rust, per whirlpool tech line to replace the dispenser drawer found no rusting in water valve housing just on the drawer metal, file number 7722457518, no water leaks at time of call, call complete.

Near Aleppo Pine, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WTW5000DW0, Arrived on call for washer not washing cloths, found gear case shaft dropped down and stripped out all the teeth on wash plate and top shaft of gear case, will need wash plate, hear case and cam, also checke for error codes and got f5 e1 which is a lid switch fault which was the only error, tested lid lock and is locking and locking as it should not able to get issue to repeat but customer says that intermittently lid would not lock will order main control and lid lock aswell, will need autho. Office to reschedule with customer if autho. Is approved, no water leaks at time of call.

Near Basketflower Cove, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model DU811SWPU3, Arrived on call for dishwasher not working, found actual complaint is unit is not draining water , found restriction in drain hose so cleared restriction and still not draining, found check valve in drain hose missing, will order drain hose and install it first and then test unit and will order separator and pump motor assem. Just incase needed, will reschedule for 7/16/18

Near Basketflower Cove, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model ED2CHQXKQ07, Arrived on call for both sections not cooling properly, found freezer temp is only 36 degrees on product and fresh food product is 60 degrees,, found that condenser coil was restricted with lint, cleared lint from condenser but still had a little in the center that i could not get with my lint brush and vacuum cleaner instructed customer that if passable blow condenser out with air or spray it clean with water outside, also will need condenser fan motor due to running at slow speed and fan blade and also found auger motor is seized will need auger motor, after cleaning condenser freezer is at 15 degrees and dropping and compressor is drawing 1.4 amps and has good heat exchange on discharge line also will need white silicone to seal were inside liner meets outer cabinet on both sections, will reschedule for 7/16/18, no water leaks at time of call.

Near Sago Palm Tr, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WFW75HEFW0, Arrived on call for washer not washing cloths or spinning cloths properly, found prior failed drain pump, replaced drain pump today and ran auto test and unit went all the way through auto diag., all checked good, pressure switch and trap and pressure hose not needed and no errors after running auto test, no leaks after repair call complete. Also instructed customer on soap usage.

Near Lloyd Ln, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WRF767SDEM01, Arrived on call for noise from freezer, found ive forming directly below fan blade, replaced adapter with new fan and added permigum to adapter and sealed were inside liner meets outer cabinet on both sections and replaced freezer evap fan and all checks good, no water leaks after repair, call complete.

Near Elm Wood Dr, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WFW75HEFW0, Unit has a 14 month parts and labor warranty through aarons, Arrived on call for washer not washing cloths properly and not spinning properly, checked for error codes and got f3 e1 which is a water level system error, f8 e3 which is a over flow condition, found drain pump has failed its making noise that is not normal and is not draining properly which is causing cycle to cancel, ran auto test and unit is filling properly with water, will order drain pump and install it to test if trap or pressure sensor or pressure hose are needed, no water leaks at time of call. Will reschedule for 7/5/18 customer not to use unit until repaired.

Near Lloyd Ln, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WFW75HEFW0, Arrived on call for unit making a noise when trying to spin inner drum of washer by hand slow sounds like change in the inner drum, per cs service manager this noise is normal then ran unit in a spin and drain and can not hear the noise, the noise when spinning inner drum by hand is normal, found no loose change noise when running a drain and spin which is normal, per cs service manager the inner tubes have bearings in them which will get loose change noise when in a very slow spin or if inner drum is moved by hand and noise in spin is normal, no parts needed, call complete.

Near Taylor Rd, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WED6200SW1, Arrived on for noise from dryer, installed repair kit and idler and noise is gone, collected remaining balance of 187.88, dryer wall vent is clear, customer to have wall vent cleared every 6 months.

Near Taylor Rd, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model MFI2568AEB, Arrived on call for both sections getting warm and temp alarm did not sound when temps got warm, found compressor is very hot and when compressor trys to kick on draws 8.4 amps and then kicks off, checked compressor windings and got 4.6, 5.4, 3rd reading could not get a steady reading, used a good used test relay and still drawing 8.4 amps and kicking off on overload, will need compressor, access valve and uv drier, will need autho. Office will reschedule with customer if autho. Is approved, left the unit unplugged. Also will need dispenser control and main board due to temp alarm did not sound until 6 hours after unit was warmer than room temp, no water leaks at time of call. Unit will need autho. For repair.

Near Albert Voelker Rd, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WFW8300SW03, Arrived on call for to install parts previously diagnosed, installed main control and drain pump and sensor and belt and shocks and ran auto test and ounce finished rechecked for error codes and got no error codes, interface not needed, no water leaks after repair, call complete.

Near Watersedge Terrace Dr, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model ET8CHMXKB01, Arrived on call for buzzing noise from evap fan motor and returning to install new evap fan and seal were inside liner meets outer cabinet on both sections, replaced evap fan motor and sealed were inside liner meets outer cabinet on both sections all checks good, call complete.

Near Vicksburg Loop, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WRF736SDAB12, Arrived on call for ice maker not making ice, found 12 dc volts to ice maker but would not cycle, but is filling with water,had a e2 error for the ice maker, unit will need ice maker, installed ice maker and checked operation and all checked good, call complete., no water leaks after repair.

Near Juniper Trail, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model ET8CHMXKB01, Arrived on call for buzzing noise and fresh food section not cooling properly, found large ice ball on suction line before going to the evap coil, cleared ice from suction line before going in to evap coil, found condenser completely restricted so cleaned condenser coil as best as i could and compressor is running and staying running drawing 1.4 amp and dropping and i got good heat exchange off the compressor, and found noise from evap fan motor it is all rusted up, will replace evap fan and seal were inside line meets outer cabinet on both sections with silicone, skyped office parts and talked to jordan and will reschedule for 6/26/18

Near Vicksburg Loop, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model MVWX655DW1, Arrived on call for brown stains on clothing found on prior call dispenser drawer rusting on the metal rail of it, replaced the drawer all checks good, call complete.

Near Aleppo Pine, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WED6200SW1, Arrived on call for dryer making squeaking noise, found rear rollers have some ware but idler roller is bad, will order repair kit and idler, pully idler 35.73, repair kit 57.83, dr440 179.99, customer already paid svc fee labor 80.00 which = 173.56 plus tax 14.32 which = 187.88, customer agreed to est. Skyped office parts and talked to jordan and will reschedule for 6/25/18, customer requests appointment after 2 pm, will collect remaining balance of 187.88 on return. Did instruct customer not to run dryer until repair it made to keep belt from breaking, belt that is on unit is good just need rollers for drum from repair kit.

Near Taylor Rd, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WFW8300SW03, Arrived on call for not spinning or agitating at all, checked for error codes and got f24 which is a water temp sensor error , f01 which is a communication error between the ui and main control not energizing the drain pump, will need drain pump and water temp sensor checked bad, will need water temp sensor and main control and ui and all shocks due to broken and belt due to broken, will need autho, office will reschedule with customer, unit is pulled out and is not connected to water.

Near Watersedge Terrace Dr, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WRF555SDHV01, Arrived on call for noise from compressor, found noise from compressor is normal, unit is cooling, found unit un level again, customers home is pear and beam and parts of the floor are sinking, if issue returns instructed customer to put a piece of plywood under the unit and or use pieces of foam on back compressor area cover for rattle noise, all noise from compressor is normal, sealed system parts are not needed, call complete.

Near Wedgewood Ln, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WRF555SDHV01, Arrived on call for noise from compressor, found noise from compressor is normal, unit is cooling, found unit un level again, customers home is pear and beam and parts of the floor are sinking, if issue returns instructed customer to put a piece of plywood under the unit and or use pieces of foam on back compressor area cover for rattle noise, all noise from compressor is normal, sealed system parts are not needed, call complete.

Near Ashwood Dr, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model MVWX655DW1, Arrived on call for unit is leaving brown stains on cloths, found under wash plate is clean, found discoloration is coming from the valve area can see in the the plastic housing of the valve coming from the black sticky pads from the valve housing, replaced valve with housing, also will need to order dispenser tray due to rusting on metal parts of it , no water leaks after repair, skyped office parts and talked to Susan and will reschedule for 6/22/18,

Near Aleppo Pine, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WRT518SZFM00, Arrived on call for icemaker not making any ice and and water is dripping in to the ice bin and freezing the ice bin cubes in clumps, found that ice maker is making ice but when fills with water it runs in to the ice bin is the complaint, found that sleeve that is over the fill tube was not inserted in to the fill cup properly, inserted sleeve in to fill cup and tested and no leaks, all checks good, call complete.

Near Old McDade Rd, Elgin, TX 78621
Joseph C.

Joseph C.

WFW75HEFW0 Arrived on site for “noise coming from basket area” complaint. Inspected unit and found debris between basket and tub. Cleared debris. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near TX-109 Loop, Elgin, TX 78621
Joseph C.

Joseph C.

KDTE704DWH0 Arrived on site for “console has no functionality” complaint. Inspected unit and found console shorted, due to water intrusion. Ordering new. Parts are $262.87. Labor is $184.99 (DW135/MT350). Service fee paid. Return for repairs on 04/04. No leaks detected, at time of service.

Near US-290, Elgin, TX 78621
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced RC thermistor. Ran test cycle and all checks ok now. No water leaks present after service. Job complete.

Near FM1100, Elgin, TX 78621
Carlos G.

Carlos G.

Arrived on site and checked the unit for not advancing. Ran diagnostics and found an F7E1 error code. Confirmed all connections ok by reconnecting. Basket spins freely, capacitor ok. Ran automatic test cycle and ran through ok with no error codes present after. No water leaks present after service. Job complete.

Near US-290, Elgin, TX 78621
Carlos G.

Carlos G.

Arrived on site and chekced the unit for loud noise issue. Checked components and found cause of noise to be a combination of rollers and pulley. Normal wear and tear. Removed and replaced repair kit. Ran test cycle and all checks ok now. Job complete.

Near Co Rd 117, Elgin, TX 78621
Carlos G.

Carlos G.

Arrived on site and checked the unit for no operation. Confirmed unit is recieving proper voltage. Checked components and found a faulty fuse kit. Part ($31.68) jobcode#DW290 ($159.99) for total of $191.67 plus tax. Removed and replaced fuse kit. Ran test cycle and all checks ok at this time. Ran calibration cycle. No water leaks present after service. Job complete.

Near County Line Rd, Elgin, TX 78621
Carlos G.

Carlos G.

Arrived on site to replace part from previous visit. Removed and replaced freezer door. No scratches/dents on new door. No water leaks present after service. Job complete.

Near Scott Falls Rd, Elgin, TX 78621
Carlos G.

Carlos G.

Arrived on site and checked the unit for not advancing. Check components and found a faulty lid switch. Removed and replaced door lock assembly. Ran test cycle and all checks OK. Recalibrated unit. No water leaks present after service. Job complete.

Near W Cleveland St, Elgin, TX 78621
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced control and sump. Ran test cycle and all checks OK. No water leaks present after service. Job complete.

Near Upper Elgin River Rd, Elgin, TX 78621
Carlos G.

Carlos G.

Arrived on site to replace part from previous visit. Removed and replaced terminal block and 6 nuts. Customer did not have power cord available to test. Job complete.

Near Rodgers Rd, Elgin, TX 78621
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced access valve,uv drier,compressor. Pulled vacuum and held. Charged unit with freon and ran test cycle. Compressor now runs but system has a restriction. Removed drier and hi side connection. Added access valve to hi side and pressurized with nitrogen and not coming out the drier end. Called WP Techline and 7720229718

Near Scott Falls Rd, Elgin, TX 78621