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Local Reviews
for Elgin, TX

Appliance Express Rated 4.8 out of 5 stars based on 48 customer reviews

Map of Elgin, TX

Great service! Very friendly.




Review of Appliance Express

Andy and Appliance Express were awesome! Great communication, good scheduling, quick to diagnose the problem, order parts, and fix my dishwasher that won’t drain. Andy was courteous, friendly, respectful and he followed covid 19 safety precautions during his visit. Would highly recommend.


Map of Elgin, TX

Great service on correcting door problem.




Review of Appliance Express


Map of Elgin, TX

Excellent Service




Review of Appliance Express

WOW I think our Service Person was Andy, if my memory is correct, either way, from the first moment I made contact with Appliance Express, I was taken care of professionally and the entire experience was far above my expectations. They kept me informed throughout the time before, during and after the service call. I usually don't give recommendations, but Andy and Appliance Express have earned it and I give them my full recommendation. Excellent, excellent, excellent.


Map of Elgin, TX

Much appreciate




Review of Appliance Express

Scott did a great job and aimed to please!


Map of Elgin, TX

Pleased as always




Review of Appliance Express


Map of Elgin, TX

You Want Andy




Review of Appliance Express

Great work Andy. He diagnosed the problem, created a short term solution and then returned to solve the problem once and for all with all the parts necessary. Very professional!!


Map of Elgin, TX

Really great service!!




Review of Appliance Express

Really good communication about arrival! Makes it easy to manage our dogs! Very good and informative service with our dishwasher.


Map of Elgin, TX

Very courteous, great service.




Review of Appliance Express

Andy was very courteous and did an awesome job in replacing the ice maker.


Map of Elgin, TX

Tech review




Review of Appliance Express

This tech performed a sufficient job. I was a bit annoyed he asked to use the bathroom within my house on arrival, however. Perhaps insist your techs use public restrooms prior to arriving at client houses.


Map of Elgin, TX

Adrian




Review of Appliance Express


quick, efficient service




Review of Appliance Express

Clif gave me some pointers on how to get the best use from my new refrigerator. He was pleasant and wasted no time. I appreciated his tips and he made me feel more comfortable with my new appliance. I felt like he was very knowledgeable.


Great service guy




Review of Appliance Express

Did a very good job in fixing our washer, and educated us on do's and don'ts of operating and using washer. The guy was great and very friendly. Thanks....


Dryer repair




Review of Appliance Express


Great service once again!




Review of Appliance Express

Prompt & professional... & very friendly. Explained everything.


Cliff was awesome!




Review of Appliance Express


Andy  B.

Andy B.

WASHER MAYTAG MVWX655DW Arrived on site for washer shaking and banging. Tested and inspected unit and found failed suspensions. Removed failed parts and replaced with new. All operations are normal. No water leaks present at time of service.

Near N Ave H, Elgin, TX 78621
Andy  B.

Andy B.

WASHER GE GTW460ASJ6WW Arrived on site for washer not draining. Tested and inspected unit and found failed drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near La Selva Dr, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL GS6SHEXNS00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Gettysburg Loop, Elgin, TX 78621
Andy  B.

Andy B.

DRYER AMANA NED4655EW1 Arrived on site for dryer not operating. Tested and inspected unit and found failed fuse and timer. Removed failed parts and replaced with new. Also found voltage issues informed customer of voltage issues. L1 to neutral is 120 volts L2 to neutral is 120 volts L1 to L2 is 1 volt electrician will need to come fix voltage issues. No other repairs are needed at this time.

Near County Line Rd, Elgin, TX 78621
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site for range not operating. Upon arrival tested and inspected unit and found gas supply is a very small propane tank. Called tech line (SR# 7729363403) and was instructed that issue appears to be gas supply issues. Instructed customer on this. Also found gas leak from supply hose, shut gas off at valve and instructed customer on this and that licensed plumber will need to install new supply hose and not to turn valve on until done. No repairs are needed at this time."

Near Co Rd 473, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site for refrigerator leaking from filter area. Tested and inspected unit and found failed reservoir. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Willow Sage Ln, Elgin, TX 78621
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL GS6SHEXNS00 Arrived onsite for refrigerator leaking. Upon inspection found the unit was leaking from the drain tube. Need to order and replace extension tube. Office to reschedule. Let customer know that the leak will continue while the unit goes into defrost. Customer is aware and will lay towels down in the area. ; ordrng 1 WPW10153550 (extension)

Near Gettysburg Loop, Elgin, TX 78621
Andy  B.

Andy B.

DISHWASHER MAYTAG MDB8959SKZ0 Arrived on site to install previously diagnosed. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Hickory Ln, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL GS6SHEXNS00 Arrived on site for refrigerator possibly leaking. Upon arrival customer informed me that every few days some water will pool in a small puddle in kitchen and he thinks it might be from the refrigerator. Tested and inspected unit and found no signs of leak from refrigerator. Water is turned off at wall and found no issues in FC such as drain tube issues or ice or frost buildup. No signs of any kind pointing to water leaking from refrigerator. Did point out ice dispenser door is damaged but customer stated that is not an issue. No signs of water running down door and he keeps a rag there and it doesn’t get wet. Instructed customer to keep close eye on unit and on use and care and practice for best performance. No repairs are needed at this time.

Near Gettysburg Loop, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Elgin, TX 78621
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF330PAHB4 Arrived on site for dishwasher not cleaning dishes properly. Tested and inspected unit and found water line going to unit kinked and not allowing enough water in. Unkinked and tested unit and all operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near W Point Way, Elgin, TX 78621
Andy  B.

Andy B.

DISHWASHER MAYTAG MDB8959SKZ0 Arrived on site for dishwasher not draining. Tested and inspected unit and found failed drain pump. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE )

Near Hickory Ln, Elgin, TX 78621
Andy  B.

Andy B.

RANGE WHIRLPOOL WFC310S0EB4 Arrived on site to install previously diagnosed wire harness. Removed failed part and replaced with new. Customer is responsible for new power cord. Gave customer old power cord to use to see what cord is needed and instructed not to use old cord and to have professional install. No other repairs are needed at this time.

Near Elgin, TX 78621
Matthew  Z.

Matthew Z.

DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for dryer not turning on. Upon inspection found thermal fuse open. Previous technician experienced element coils grounding out. Replaced heating element. Assembled unit, tested and unit is functioning properly. Job complete"

Near Spanish Oak Trail, Elgin, TX 78621
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL TS25AFXKQ03 Arrived onsite for refrigerator leaking. Upon inspection found drain tube and pan frozen over. Removed ice buildup and cleared drain pan. Insured drain line was free. No leaks present at this time. Job complete.

Near N County Line Rd, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 .; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11193484 (blade-fan)

Near Elgin, TX 78621
Andy  B.

Andy B.

WASHER MAYTAG MVWC565FW2 Arrived on site for washer leaving clothes wet and making noise. Checked for error codes and found none. Ran automatic test cycle and found all operations to be normal with no abnormal sound. Ran unit in spin and drain and found unit spins and drains with no abnormal sound. Called tech line and spoke with Adrian (SR# 7729204440) Made aware of stated issues and what was found. Was instructed that unit is operating as designed but to go ahead and calibrate and to instruct customer on use and care and practice for best performance. Did as instructed. No water leaks present at time of service.

Near Lower Elgin Rd, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site for refrigerator right RC door not staying open. Tested and inspected unit and found unit mis leveled. Leveled unit and tested door operations and all operations are normal. Spoke with customer on use and care and practice for best performance. No water leaks present at time of service.

Near Willow Sage Ln, Elgin, TX 78621
Andy  B.

Andy B.

RANGE WHIRLPOOL WFC310S0EB4 Arrived on site for range error code. Tested and inspected unit and found failed wire harness with terminal block and power cord. Attempted to remove failed wire harness with terminal block and found harness defective. Ordering needed parts. Office to schedule return trip. ; ordrng 1 PT500 (cord-power) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11226234 (harns-wire)

Near Elgin, TX 78621
Andy  B.

Andy B.

WASHER MAYTAG MVWC565FW2 Arrived on site for washer issues . Upon arrival customer informed that issue is that unit does not seem to be agitating well and loose top panel. Found panel loose due to failed clip. Removed failed clip and replaced with new. Checked for error codes and found none. Tested unit and all operations appear to be normal. Called tech line and spoke with Kathy (SR# 7729194442) and was instructed that unit is operating as designed. No water leaks present at time of service.

Near Old McDade Rd, Elgin, TX 78621
Scott  M.

Scott M.

DISHWASHER MAYTAG MDB8959SFZ4 Arrived on site for wash cycle not starting . Controls are responding to commands . Ran diagnostic got latch and float switch error code . Couldn’t find any issues with latch . Did find float sticking due to some scum build up . Cleared gunk out . Switch tested normal . Did instruct customer on a monthly cleaning to remove soap and hard water build up . All checked normal in diagnostics wash . No water leaks detected at time of service. Job complete .

Near Terra Dr, Elgin, TX 78621
Andy  B.

Andy B.

RANGE WHIRLPOOL WFC150M0JB0 Arrived on site for range damaged panel. Inspected unit and found damaged panel. Went to replace and found panel sent with is damaged as well. Ordering needed part. Also found issue with cooktop. Ordering as well. Office to schedule return trip.; ordrng 1 8195534 (cooktop) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11027440 (PANEL/ INSPECT) and 1 W11027440 (PANEL/ INSPECT )

Near W Point Way, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01

Near Arbors Cir, Elgin, TX 78621
Andy  B.

Andy B.

WASHER MAYTAG MVWB835DW0 Arrived on site for washer no operations. Tested and inspected unit and found failed UI console. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Wayside Dr, Elgin, TX 78621
Andy  B.

Andy B.

RANGE AMANA AER6303MFS2 Arrived on site for range cooktop RF burner staying on high and all other burners cycling on and off and not heating well. Tested and inspected unit and found failed RF switch. Removed failed part and replaced with new. Tested unit and found all operations appear to be normal. Called tech line and spoke with TJ (SR# 7729109960) Made aware of stated issues with cooktop burners cycling on and off and stated heating issues and what was found. Was instructed that cooktop operations are normal and to instruct customer on this and using pots and pans with very flat bottoms to as well. Did as instructed. No other repairs are needed at this time.

Near Woodway, Elgin, TX 78621
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTM404KPS0 Arrived on site for dishwasher kick plate issues. Removed and reinstalled properly. Tested unit and all operations are normal. No water leaks present at time of service.

Near Albert Voelker Rd, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for refrigerator RC not cooling properly. Tested and inspected unit and found ice buildup on RC evaporator due to not defrosting. Found failed controls. Removed failed parts and replaced with new. Informed customer they will need to defrost unit for 48 hours for unit to get full benefit of repair and how to do so safely as to prevent water damage risk. All operations are normal. No water leaks present at time of service.

Near Shenandoah Trail, Elgin, TX 78621
Andy  B.

Andy B.

RANGE WHIRLPOOL WGE745C0FS01 Arrived on site for range error code and loose handle. Tested and inspected unit and found F2-E1 error code and loose handle due to failed stripped screw. Removed failed stripped screw and replaced with new. Power cycled unit for error code as recommended in tech sheet. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Cates Cove, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 Arrived on site for refrigerator making noise. Tested and inspected unit and found failed condenser fan blade broken and hitting fan housing. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10633579 (baffle-air) and 1 W11127829 (motor-cond) and 1 W11193484 (blade-fan)

Near Elgin, TX 78621
Matthew  Z.

Matthew Z.

DISHWASHER KITCHENAID KDTM404KPS0 "Arrived onsite for dishwasher not washing. Ran diagnostics and found stored error code F7E1 wash motor faulty. Ran test cycle and all components operating except for was motor. Replaced pump and motor, tested unit and unit is functioning properly. No leaks present at this time. Job complete"

Near Albert Voelker Rd, Elgin, TX 78621
David S.

David S.

REFRIGERATOR KITCHENAID KRFC604FSS03 "Arrived on site to install previous diagnose part. I replaced the left side door, icemaker, and UI control. Job complete."

Near Fawn Hollow, Elgin, TX 78621
David S.

David S.

DRYER WHIRLPOOL WED4815EW1 Arrived on site to install previous diagnosed part. I gained access to the heating element and found the coil not mounted right and grounding out to the assembly. I fixed how the element was mounted and it is no longer grounded out. I replaced the thermal fuse. I tested the unit and now it is working as designed. Job complete.

Near Spanish Oak Trail, Elgin, TX 78621
David S.

David S.

REFRIGERATOR WHIRLPOOL ED2FHEXVB01 Arrived on site for fridge leaking. I inspected the unit and work area. I found the water dispenser not working. I checked the water filter and found it not installed correctly. I reinstalled the water filter and found the dispenser working. I found ice build up on the ice maker fill tube. I removed the ice and cycled the ice maker. It cycled and filled as designed. I could not find any leak with the fridge. The drain tube is clear. I spoke to the customer about cleaning the condenser every six months. No water leaks detected. Job complete.

Near Basket Flower Bend, Elgin, TX 78621
Andy  B.

Andy B.

DRYER WHIRLPOOL MEDC465HW "Arrived on site for dryer not operating. Preformed voltage test and found improper voltage going to unit. From L1 to L2 found 240 volts, however When Testing L1 to neutral found 3 volts and when testing L2 to neutral found 240 volts. Made customer aware of this and that they will need electrician to come fix voltage issue. Instructed customer on use and care and practice for best performance. No repairs are needed at this time."

Near S Ave A, Elgin, TX 78621
David S.

David S.

REFRIGERATOR WHIRLPOOL WRT311FZDM01

Near Quiet Range Drive, Elgin, TX 78621