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for Dripping Springs, TX
Susan - Dripping Springs, TX
Early to appointment, very courteous and professional. Explained exactly what he had done and if any other issues came up Appliance Express would ready to remedy any problem.
Prompt on time service
Alan - Dripping Springs, TX
Appliance Express did an excellent job of scheduling my appointment and Robert Jared did an excellent job of being on time and very professional, courteous and knowledgeable.
Excellent repair service
Lonnie - Dripping Springs, TX
Robert is an outstanding and very professional technician. Very knowledgeable and engaging. He receives the highest marks from us.
Very efficient and good communication.
Victoria - Dripping Springs, TX
Nicolette - Dripping Springs, TX
This is the second time this company has come to my rescue by arriving in good time, diagnosing and repairing in record time.
Maureen - Dripping Springs, TX
Daryl - Dripping Springs, TX
Robert was on time, very knowledgeable and professional. Very happy with the service!
Efficient and Professional!
Sharon - Dripping Springs, TX
Andrew was very quick to diagnose the problem with my refrigerator- was in and out within 15 minutes! Friendly and professional.
A first class job, well done!!
Alex - Dripping Springs, TX
Johnny - Dripping Springs, TX
ALL is well --- THANKS !!
Very prompt service
Micah - Dripping Springs, TX
Scott - Dripping Springs, TX
The technician was fast and knowledgeable
Tracy - Dripping Springs, TX
Very patient and thoughtful
Fast, friendly and reliable
Jerome - Dripping Springs, TX
Great service. With friendly staff and are always on time.
Travis - Dripping Springs, TX
Robert was very nice and got the job done quick. He explained what he did and most important is the machine seems to be working fine now.
Mark - Dripping Springs, TX
Fast , knowledgeable. Fixed everything.
Great and fast service
Sandra - Dripping Springs, TX
Fast and Easy
Rob - Dripping Springs, TX
The process was fast, professional, and easy from start to finish.
Sue - Dripping Springs, TX
On time, efficient and neat. Good job.
Matt - Dripping Springs, TX
Veronica - Dripping Springs, TX
We had a warranty issue which was quickly resolved. Friendly courteous and knowledgeable.
Very Quick and thorough service.
Evan - Dripping Springs, TX
Very helpful and timely service.
Roland - Dripping Springs, TX
Repair tech arrived within the time frame provided and installed the new part. He was very Courteous. The work was done under the warranty.
Robert did great job!
Michael - Dripping Springs, TX
Super personable, got job done quick, great experience
Great professional service, quick response, problem fixed.
Joseph - Dripping Springs, TX
Very easy to request service through Home Shield.
REFRIGERATOR WHIRLPOOL WRF555SDHB01 Arrived on job for complaints of no ice. Ran diagnostics and found no water going to ice maker. Checked valve and found loose connection at valve not getting full 120v. Corrected voltage issue with valve and test.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on job for complaints of door no closing properly. Found the mullion cracked. Replaced mullion.
WASHER MAYTAG MHW5630HW0 Arrived on job for complaints of error code and not finishing cycle. Ran diagnostics and found error code for draining but working properly. Cleared code and collected basic service fee.
DISHWASHER WHIRLPOOL WDT750SAKZ0 "Arrived on site for customer complaint of unit not draining, found plug still in garbage disposal, I removed plug, unit tested good."
DRYER MAYTAG MED3500FW0 "Arrived on site for customer complaint of unit not starting, found element shorted to ground and blown thermal fuse, I replaced both parts, unit tested good.
COOKTOP WHIRLPOOL WCG97US0HS00
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site to test unit for broken door handle. Found screw was just not tightened properly. Secured screw, tested unit, unit works good. Job complete."
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site to test unit for glass door issues. Found top trim piece was loose and coming off. Mrs had screws. Put trim piece back on and tighten screws properly. Tested unit, unit works good. Job complete."
OVEN KITCHENAID KEBS109BSS00 "Arrived on site to test unit for no power. Found thermal fuse was no good. Replaced thermal fuse with truck stock fuse. Tested unit to 350, unit works good. Job complete."
VENTHOOD KITCHENAID KVWB606DSS0 Arrived onsite for the vent hood rattling during operation. During testing found that the blower motor is causing the issue. Will need to replace blower motor. Office to schedule ; O-emld tckt
REFRIGERATOR KITCHENAID KSC24C8EYY04 "arrived on site for cooling complaint. Removed wall thermistor cover found wire connections exposed and other connector easier removed,installed correct connectors to wires replaced evaporator thermistor,changed defrost setting to basic. ; used 1 W10316760 (Thermistor) from stock"
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for door issues. Found mullion heater not entering housing enclosure raised mullion heater,tested door operation unit working as designed."
DRYER WHIRLPOOL WED9150WW0 Arrived on job for complaints of burner smell. Inspected heater and found some lint build up removed lent and tested.
MICROWAVE WHIRLPOOL WMH54521JZ0 Arrived on job for complaints of no light under oven. Found loose connection to outlet connected site and test.
ICE MACHINE WHIRLPOOL KUIX505ESS1 Arrived on job for complaints of no ice. Found it is making ice but a broken pan is blocking the ice from reaching cutter. Replaced pan.
WASHER MAYTAG MVWX655DW2 Arrived onsite for the washer not spinning properly. During testing found that the spin basket was not leveled. It was leaning to far to the right side of the washer. Leveled the spin basket to the center and ran a load. Washer agitated good. Water level was good. During the spin cycle the spin basket looked good and it was spinning to manufacture specs. All functions tested good complete
MICROWAVE KITCHENAID KBMS1454RSS0 "Arrived on site for customer complaint of display not showing all digits, burned plastic inside unit, and light not working. Found failed display, failed light, and melted plastic cover. Ordering display and cover, used light. ; ordrng 1 WPW10124269 (Display board) and 1 W11087199 (Cover) and 1 Cnote (Office to reschedule)"
MICROWAVE WHIRLPOOL WMH53520CS6 "Arrived on site for customer complaint of door being broken. Found inner door separating from outer door, I replaced door, unit tested good."
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Arrived on site for customer complaint of unit not dispensing water properly, found unit is working as designed, showed customer the different functions of the ice and water dispenser. Tested good."
OVEN WHIRLPOOL KOCE500ESS11 Arrived on job for complaints of lights flickering. Confirmed lights are not working properly. Replaced control but issues not resolved. Called tech line 7729933351 checked voltage and found voltage not correct. Builder will correct.
RANGE WHIRLPOOL WFE505W0HS1 "Arrived on site to replace failed switch, after replacing, unit tested good."
COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site for customer complaint of part missing from cooktop, found LR burner head missing. Ordering burner head to be shipped directly to customer. ; ordrng 1 WP8286814 (LR burner head) and 1 Cnote (Office to drop ship part to customers house)"
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for customer complaint of unit having door open error code, no lights, no display on deli UI, randomly shutting off, no ice, and water leaking out of dispenser randomly. Found short in electrical wiring at deli control causing multiple shorts in control boards. Ordering deli door, ; ordrng 1 W11330971 (UI) and 1 W10815668 (Deli door) and 1 WPW10769076 (Deli UI) and 1 W11170612 (Harness) and 1 WPW10675033 (Control) and 1 CNOTE (Office to reschedule)"
DISHWASHER KITCHENAID KDTE104ESS3 "Arrived on site for customer complaint of unit not powering on, found power supply issue, instructed customer to have outlet changed.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Arrived on site for customer complaint of unit leaking, found freezer door not shut all the way causing ice build up on bottom of door and then leaking, found frozen water line, instructed customer to defrost for 24 hours with doors open, if problem continues will need to bring back filter housing and reservoir.
DISHWASHER WHIRLPOOL WDT750SAKZ0 Arrived onsite for the dishwasher not draining. During testing found that the drain pump is not working properly. Will need to replace the drain pump. Ordering parts and office to schedule ; ordrng 1 W11460963 (Drain pump.)
ICE MACHINE WHIRLPOOL KUIX505ESS1 "Arrived onsite for the ice machine not cooling. Arrived onsite as a helper. We installed new compressor, evaporator, drain pump assembly. Added Freon . All functions tested good and there is a good frost pattern on evaporator. Pressures are holding and are good. Complete"
ICE MACHINE WHIRLPOOL KUIX505ESS1 "Arrived on site to install parts prev tech ordered. Replaced compressor,evaporator,filter drier and drain pump,vacuumed system down unit kept vacuum recharged system to manufacture spec. Ran diagnostics no leaks at water connections,tested drain pump good no leaks,evaporator plate frosted correctly good pressure."
RANGE WHIRLPOOL WFE505W0HS1 Arrived on job for complaints of heating indicators on. Found the switch for the right burner cause. ; ordrng 1 WP3149400 (switch-inf)
REFRIGERATOR KITCHENAID KSC24C8EYY04 Arrived on job for complaints of refrigerator section warm. Ran test 3 fans working properly. Replaced thermistor in refrigerator
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived on job for too cold. Checked settings and gasket all good. No leaks detected at time of service
REFRIGERATOR WHIRLPOOL KFIV29PCMS02 Arrived on job for complaints of doors not closing properly. Adjusted door to close properly. Quoted customer $179.99 plus tax.
WASHER WHIRLPOOL WFW92HEFC0 Arrived on job for complaints of dispenser adding water to soap . Found dispenser jets spraying in wrong direction. Replaced dispenser and test.
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of of UI console not responding, I flipped breaker for 2 minutes, unit tested good."
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site to replace ice maker, impeller, divider, and motor, after replacing all parts, unit tested good."