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Local Reviews
for Dripping Springs, TX

Rated 4.8 out of 5 stars based on 38 customer reviews

Map of Dripping Springs, TX

Nan




Brandon called to let us know he was running early and to see if he could come earlier than expected. Loved that! He was in and out in a short time. Professional and efficient. No complaints.


Map of Dripping Springs, TX

Job well done




Chris found the problem and fixed it quickly.


Map of Dripping Springs, TX

dishwasher assistance




Brandon was great! Called in advance timely, fixed my issue with no problems.


Map of Dripping Springs, TX

Very accommodating




I couldn’t meet until after 3:30. Appliance Express employees were very willing to work with me and accommodate my schedule.


Map of Dripping Springs, TX

Christy





Map of Dripping Springs, TX

Oven Repair




Brandon was on time, polite and did a great job fixing my oven. I love that your service tries to figure out what is broken over the phone and you send the technician equipped with the correct parts. Awesome service!


Map of Dripping Springs, TX

The repair technician was fantastic!





Map of Dripping Springs, TX

Great





Map of Dripping Springs, TX

Great friendly service





Map of Dripping Springs, TX

Great Service




Great job


Very helpful and professional.




Brandon did a great job explaining why the oven issue is intermittent


Didn’t fix it the first time. Then had to reschedule twice.




The issue wasn’t resolved the first time. In fact the repair person didn’t even check to see if the ice maker was working before he left. Then we get a call on the day of appointment #2 and they have to reschedule for 5 days later.


Great service




Brandon was polite, informative and fast. He was a delight to have in our home.


Thorough




Called about brand new dishwasher not drying dishes well. Technician tested all the functions and found it to be working as designed. He explained that the more energy efficient DW require a rinse aid. I was not happy about the change, but was reassured that my appliance was working properly.


On time. Excellent service.




Tech was knowledgeable, answered all of my questions. Had part with him, great. Fixed washer right.


MW Warranty Repair #2





Great Service





very honest




very satisfied


Very nice Service Man




Came when they said they would, very nice and knowledgable.


Nathan





Great service




Brandon came back and fixed the problem. On time courteous and fast work.


Great service




Honest repairman. He couldn’t find the problem but made suggestions on things to try to help with diagnosis. Arrived when said he would.


Didn’t fix




Perhaps Brandon was unfamiliar with this ice maker . It still doesn’t make ice but ice maker leaks water about every five minutes.


Allen




Happy 😀


quick and easy




service tech quickly diagnosed the problem and fixed it. need a more precise window though - surely we can do better than a cable company! 😉


Diego G.

Diego G.

DRYER WHIRLPOOL WED75HEFW1 "Arrived on site. Check for noise issues. Found vibration coming from blower wheel housing. Added pads to minimize noise and removed lint from blower wheel. Ran unit, all functions tested OK. Job complete"

Near Ranch Rd 12, Dripping Springs, TX 78620
Brandon C.

Brandon C.

REFRIGERATOR FRIGIDAIRE FCGM181RQBA "Arrived on site to replace thermostat, after replacing unit tested good.

Near Myers Creek Rd, Dripping Springs, TX 78620
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for customer complaint of ice maker not working, found faulty ice maker, could not find home position. I replaced ice maker, unit tested good."

Near N Sunset Canyon Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIC15NRXS0 "Arrived on site for customer complaint of unit not producing ice, found unit had sealed system leak, quoted customer for sealed system repair, they will buy a new unit.

Near Hamilton Pool Rd, Dripping Springs, TX 78620
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Arrived on site for customer complaint of noise from compressor and scratches on right side refrigerator door. Found compressor was noisy and needs replacing, ordering door, compressor, drier, and valve. File number 7724298317; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 CNOTE (2 HR JOB) and 1 Tj90sf8404 (VALVE) and 1 W10177049 (sub 10143759) and 1 W11100924 (COMPRESSOR )"

Near Bell Hill Drive, Dripping Springs, TX 78620
Brandon C.

Brandon C.

TRASH COMPACTOR KITCHENAID WM65T "Arrived on site for customer complaint of unit running no stop and customer had to kill power. Found gear was broken, I replaced gear, unit tested good.

Near Mount Gainor Rd, Dripping Springs, TX 78620
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JF36NXFXDE01 "Arrived on site for customer complaint of top panel falling off, found the brackets needed to be adjusted, after adjusting, unit tested good."

Near Barton Bend, Dripping Springs, TX 78620
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBFN402ESS02 "Arrived on site to replace hinge, extension, and bracket, after replacing, unit was still not closing right, found door was warped. Ordering left side refrigerator door. ; ordrng 1 2316760 (bushing) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10485980 (hinge-door) and 1 W10796465 (dor-fip)"

Near W Fitzhugh Rd, Dripping Springs, TX 78620
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site. Checked for noise issues. Found damper making loud noise when it opens and closes. Replaced damper assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Dripping Springs, TX
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to replace control and UI, after replacing, unit tested good."

Near Hazy Hills Loop, Dripping Springs, TX 78620
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site to replace parts ordered by previous tech, found cabinet to be bowed underneath the drip pan of fresh food section preventing unit from draining properly during defrost. Unit can not be repaired. SR# 7724335499"

Near Blue Ridge Dr, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29PBMS03 "Gate code 9595.Arrived on site for noise complaint. At time of visit no noise, ran diagnostics no odd noise ran fan test passed no odd noise,ran compressor test no odd noise. Power cycled unit unit started cooling no odd noise during normal cool cycle"

Near Prochnow Rd, Dripping Springs, TX 78620
Robert J.

Robert J.

OVEN JENN-AIR JJW2430DS01 Arrived on job to replace console. After replacement program console to correct model and test.

Near Mirela Ann Rd, Dripping Springs, TX 78620
Robert J.

Robert J.

REFRIGERATOR JENN-AIR JFC2290VEM8 Arrived on job to replace icemaker. After replacement icemaker filled with water. No leaks detected at time of service.

Near Mirela Ann Rd, Dripping Springs, TX 78620
Brandon C.

Brandon C.

WASHER WHIRLPOOL MVWB765FW2 "Arrived on site for customer complaint of unit not working, found F7E9 F6e3 f6e2 f0e3 f6e2 error codes in diagnostic mode. Called techline, they had me check to make sure unit was on independent breaker, it was, properly grounded, customer had electrician out to test everything, I replaced controls unit tested good. Customer is experiencing issues when using hot water, the steam will rise and contact he control panel and it error out."

Near Old Red Ranch Rd, Dripping Springs, TX 78620
Brandon C.

Brandon C.

DRYER MAYTAG MEDC215EW1 "Arrived on site for customer complaint of unit not drying/taking to long to dry, found clog in the vent. Instructed customer to have vent cleaned.

Near Stonegate Ln, Dripping Springs, TX 78620
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on job for complaints of leaks under deli drawer and dispenser not stopping. Will need pan for leak and control and switch for dispenser.; ordrng 1 W10836964 (pan-drip) and 1 W11087492 (switch) and 1 WPW10675033 (cntrl-elec)

Near Blue Ridge Dr, Dripping Springs, TX 78620
Robert J.

Robert J.

REFRIGERATOR FRIGIDAIRE FCGM181RQBA Arrived on job for complaints of freezing food. Found the thermostat dial stuck in closed position. Will need thermostat to complete. ordrng 1 297216042 (THERMOSTAT )

Near Myers Creek Rd, Dripping Springs, TX 78620
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for customer complaint of freezer not cooling and unit shutting down, found problem is related to the previous diagnosis and the parts ordered will correct the issue. ; saved tckt"

Near Martin Rd, Dripping Springs, TX 78620
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBFN402ESS02 "Arrived on site for customer complaint of left side door not closing properly, ordering hinge. ; ordrng 1 W10752868 (bracket) and 1 W11218690 (HINGE) and 1 WPW10121046 (etension)"

Near W Fitzhugh Rd, Dripping Springs, TX 78620
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG97US6HS "Arrived on site to replace broken grille, after replacing, unit tested good.n"

Near Avion Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBFS25EWMS10 "Arrived on site for customer complaint of unit not producing ice, found faulty ice maker, I replaced ice maker unit tested good."

Near Hillview Cir, Dripping Springs, TX 78620
Brandon C.

Brandon C.

COOKTOP KITCHENAID KGCU467VSS01 "Arrived on site for customer complaint of far left knob being difficult to turn, found knob ring needed adjusting, after adjusting, unit tested good."

Near Stratus Cove, Dripping Springs, TX 78620
Brandon C.

Brandon C.

OVEN JENN-AIR JJW2430DS01 "Arrived on site for customer complaint of unit turning on by itself, found the light is the cause of the heat, called techline and they updated the software in September of 2018, ordering console. Tech to make sure software is UI 14 under system info file number 7724199393; ordrng 1 W11236887 (CONSOLE)"

Near Mirela Ann Rd, Dripping Springs, TX 78620
Brandon C.

Brandon C.

VENTHOOD UNKNOWN WVU37UC6FS0 "Arrived on site to replace blower fan motor, after replacing unit tested good"

Near Double L Drive, Dripping Springs, TX 78620
Brandon C.

Brandon C.

OVEN JENN-AIR JJW2427DS01 "Arrived on site for customer complaint of error code f2e1, found faulty control panel, I replaced panel, unit tested good."

Near Chama Trace, Dripping Springs, TX 78620
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for customer complaint of unit not producing ice, found multiple issues. Found recirculating pump was not recognizing water level in reservoir, and water valve was clogged not antiquate water flow. I replaced pump and valve, tested good."

Near S Canyonwood Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG97US6HS "Arrived on site for customer complaint of gas leak, couldn’t find leak from cooktop, did find small amounts of bubbling from incoming supply line. Also found right grille cracked. ; ordrng 1 CNOTE (DROP SHIP TO CUSTOMER ) and 1 W11047088 (GRILLE)"

Near Avion Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW75HEFW0 "arrived on site for customer complaint of unit not finishing cycle, found F3E1 F9E1 F5E2 error codes in diagnostic mode. I found pet hair in drain filter causing unit not to drain, I removed clog, unit tested good."

Near E Hwy 290, Dripping Springs, TX 78620
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSCS25FKSS01 "Arrived on site to take pictures of old control and compare to new control, they do not match."

Near Leafdale Trail, Dripping Springs, TX 78620
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for customer complaint of unit not dispensing water and not making ice. I found kinked water line, I removed the kink, unit tested good."

Near Mystic Overlook Rd, Dripping Springs, TX 78620
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for customer complaint of unit not washing dishes properly, found low water level due to faulty valve, I replaced valve unit tested good."

Near Harmon Hills Rd, Dripping Springs, TX 78620
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for customer complaint of unit not spinning, found unit has the option to have the spin cycle off, that was the issue, I turned on the spin cycle, unit tested good."

Near Old Fitzhugh Rd, Dripping Springs, TX 78620
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSCS25FKSS01 "Arrived on site to replace control, found the control I received was incorrect, and the control needed is disconnected. ; ordrng 1 2221536 (control board) and 1 CNOTE (AUTH)"

Near Leafdale Trail, Dripping Springs, TX 78620
Brandon C.

Brandon C.

DISHWASHER FRIGIDAIRE FFCD2413UB0A "Arrived on site for customer complaint of dishwasher not starting, found faulty latch, I replaced latch, unit tested good."

Near Ramirez Ln, Dripping Springs, TX 78620