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for Dripping Springs, TX
The repair technician was fantastic!
Andre - Dripping Springs, TX
Leslie - Dripping Springs, TX
Great friendly service
Dianna - Dripping Springs, TX
Marc - Dripping Springs, TX
Very helpful and professional.
Karen - Dripping Springs, TX
Brandon did a great job explaining why the oven issue is intermittent
Didn’t fix it the first time. Then had to reschedule twice.
Michael - Dripping Springs, TX
The issue wasn’t resolved the first time. In fact the repair person didn’t even check to see if the ice maker was working before he left. Then we get a call on the day of appointment #2 and they have to reschedule for 5 days later.
Cindy - Dripping Springs, TX
Brandon was polite, informative and fast. He was a delight to have in our home.
Sherri - Dripping Springs, TX
Called about brand new dishwasher not drying dishes well. Technician tested all the functions and found it to be working as designed. He explained that the more energy efficient DW require a rinse aid. I was not happy about the change, but was reassured that my appliance was working properly.
On time. Excellent service.
Victor - Dripping Springs, TX
Tech was knowledgeable, answered all of my questions. Had part with him, great. Fixed washer right.
MW Warranty Repair #2
Edgar - Dripping Springs, TX
Sharon - Dripping Springs, TX
Louis - Dripping Springs, TX
Very nice Service Man
Tommy - Dripping Springs, TX
Came when they said they would, very nice and knowledgable.
Nathan - Dripping Springs, TX
Dennis - Dripping Springs, TX
Brandon came back and fixed the problem. On time courteous and fast work.
Freddia - Dripping Springs, TX
Honest repairman. He couldn’t find the problem but made suggestions on things to try to help with diagnosis. Arrived when said he would.
Dennis - Dripping Springs, TX
Perhaps Brandon was unfamiliar with this ice maker . It still doesn’t make ice but ice maker leaks water about every five minutes.
Allen - Dripping Springs, TX
quick and easy
Slade - Dripping Springs, TX
service tech quickly diagnosed the problem and fixed it. need a more precise window though - surely we can do better than a cable company! 😉
Michelle - Dripping Springs, TX
Brandon called ahead, was exactly on time, fixed the dishwasher in 30 minutes with a new part, and wrote out a service record for my files. He was professionally attired, neat, and courteous. Can you please clone him?!
Prompt and professional service call
Kimie - Dripping Springs, TX
Adriana - Dripping Springs, TX
Conner called me to let me know he was on his way, arrived right on time, and fixed my washing machine quickly! He was very knowledgeable and even gave me some tips to prolong the life of my washer. I would definitely use Appliance Express again.
DJ - Dripping Springs, TX
Very happy with the technician and he did a great job
Great Service Tech
Tom - Dripping Springs, TX
Brandon showed up when he said he would, was very knowledgeable, anticipated the part need, had the right part and fixed the dishwasher in about 10 minutes.
Mary - Dripping Springs, TX
Friendly, polite, knowledgeable! Figured prob out quickly and thoroughly explained needed repairs to me
RANGE WHIRLPOOL WFE745H0FS1 "Arrived on site for customer complaint of flash inside of oven, found light bulb was faulty, I adjust the light socket, was not making good connection to bulb. Unit tested good."
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for customer complaint of door not opening properly, found rope link had come disconnected, I reconnected, also found drain hose had come disconnected, I attached hose, unit tested good."
ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site to replace water pan and pump, after I replaced both parts, unit tested good.
OVEN WHIRLPOOL RBD305PDS15 Arrived on site to remove control for rebuild. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE )
OVEN KITCHENAID KOSE500ESS00 Arrived on site to and gate closed. Called customer and customer will not be available till after 5. Office to reschedule ; saved tckt
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site to replace door hinges and brackets, I replaced all parts, unit tested good."
REFRIGERATOR KITCHENAID KSRU25CRWH00 "Arrived on site for customer complaint of unit not cooling, found faulty start device, I replaced start device unit tested good."
REFRIGERATOR KITCHENAID KSRP25FNSS00 "Arrived on site for loud noise diagnosed failed condenser fan motor,shaft rubbing on bearings inside of motor. Installed new fan motor,powered unit on fan running at weak speed and odd noise from motor. Installed a second fan motor powered unit on unit working as designed. ; used 1 W10124096 (COND MOTOR) from stock"
WASHER MAYTAG MDBH949AWS4 "Arrived on site for customer complaint of dishwasher not closing, found right side door had come off of hinge, I put door back on hinge, unit is now closing. Found unit would not power on, found faulty bi metal. Ordering bimetal. ; ordrng 1 W10258275 (bi-metal)"
WASHER WHIRLPOOL WFW9200SQ00 "arrived on site and found F 20 saved in diagnostic cycle water flow is very weak. Inspected water lines and found sentiment from water source. Took several pictures. after replacement started a diagnostic cycle again and water flow is now correct. No water leaks from connections at time of service, job complete"
DRYER MAYTAG MEDB835DW4 Arrived on site I am inspected dryer and found braided metal gasket around lower shroud is loose and leaning into blower wheel And causing noise. Receded gasket and noise has stopped. Job complete
RANGE WHIRLPOOL WFG525S0HS0 Arrived on site and found right hinge is broken. Will need to order new hinge to correct issue.; ordrng 1 WPW10299224 (hinge-door)
REFRIGERATOR GE HRF15N3AGS "arrived on site and set refrigerator into a diagnostic cycle that sounds evaporator fan motor is not spinning.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for customer complaint of frost in freezer and freezer light not working. I sealed freezer and found ice build up around light switch, I cleared the ice, light tested good."
DISHWASHER WHIRLPOOL WDF775SAYM0 "Arrived on site for customer complaint of unit leaking. Found leak coming from multiple spots, sump assembly, and float gasket. Quoted customer to replace both, they are going to buy a new unit."
MICROWAVE JENN-AIR JMC2430DP00 "Arrived on site for customer complaint of door out of alignment. Unit tested good, this door can not be adjusted."
ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site for customer complaint of unit not producing ice, found water pan was cracked near drain pump. Ordering water pan, returning tech to replace pan first, and test unit to see if recirculating pump and reservoir drain pump are needed. Collected service fee on check. ordrng 1 W10837384 (pan-water) and 1 WPW10489125 (pump)"
REFRIGERATOR KITCHENAID KSSP48QKS00 "Arrived on site to replace ice door kit and defrost water line, I replaced ice door kit and defrosted water line, unit tested good."
DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site for customer complaint of dishwasher not closing, installers must have damaged, or unit was damaged out of the box, which is not likely. Found tub damage, found door not closing and someone forced the door closed causing control panel damage and tub frame damage. Will need control panel, tub, and hinges to repair. New house, no one living here yet. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (3 HOUR JOB) and 1 CNOTE (THIS IS AN INSTALL GONE BAD SOMEONE DAMAGED THIS UNIT. ) and 1 W10681513 (tub-dishwr)"
OVEN JENN-AIR JJW2430DS01 "Arrived on site to replace UIB panel, after I replaced, unit tested good. Customer stated Jenn-Air is covering parts and labor."
WASHER MAYTAG MVWB955FW1 "Arrived on site for customer complaint of unit leaking, found customer was placing soap pod in dispenser and not in tub causing water to splash over tub ring when hitting the pod. I explained to customer to place pod directly inside of tub. Unit tested good."
DRYER WHIRLPOOL WED90HEFC2 "Arrived on site for customer complaint of dryer not turning on, found loose connection at door switch, I reconnected door switch unit tested good."
REFRIGERATOR KITCHENAID KBSN602ESS00 "Arrived on site for customer complaint of left side door making noise when opening, found left side bushing and spring are making noise, ordering left side hinge with spring and bushing. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10484913 (hing-bushg) and 1 WP8281164 (screw) and 1 WPW10121046 (etension)"
RANGE WHIRLPOOL WFC150M0EW3 "Arrived on site to replace elements and switch, after replacing the unit tested good."
REFRIGERATOR KITCHENAID KSSP48QKS00 "Arrived on site for customer complaint of unit not producing ice and unit not dispensing ice, found frozen water line going to ice maker and failed ice door. Ordering ice door kit, and unit needs the ice tube defrosted. ; ordrng 1 W10823377 (mechanism delay)"
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for customer complaint of error codes during use, found, F3e1, f8e1, found cold water valve was shut off. I turned on water supply valve, unit tested good. This is a dog day care, lots of pet hair in unit. Instructed customer to clean regularly."
WARMING DRAWER JENN-AIR JWD3027ES00 "Arrived on site to replace the indicator light, I replaced light, unit tested good."
DISHWASHER WHIRLPOOL WDT710PAYM0 "Arrived on site for customer complaint of unit not draining, found drain pump motor had failed. I replaced drain pump unit tested good. There is a missing led light on UIB that does not effect functional use of machine."
REFRIGERATOR JENN-AIR JF42NXFXDW05 "Arrived on site to replace optics, I replaced optics ice maker tested good. However, no water was entering ice mold. Customer would not sign a damage waiver for me to pull out the built in refrigerator, so I could not check to see if water supply was turned on."
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for customer complaint of door not closing and unit not installed properly, found side mount clip broken and hinges bent causing door not to close. Ordering hinges and mounting brackets. ; ordrng 1 8212560 (brckt-mtg) and 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)"
REFRIGERATOR WHIRLPOOL GI0FSAXVY012 "Arrived on site for customer complaint of ice maker not producing ice, I found faulty/shorted control, I replaced control, unit tested good. 7723768034"
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Arrived on site for door issue. Found left fresh food door not flushed with right side. Adjusted fresh food door gasket added sealer around gasket checked doors. Both doors flushed with each other
WASHER WHIRLPOOL WTW8500DC3 "Arrived on site for customer complaint of unit making a loud squeaking noise after Wilson Appliance had come out and done a repair. I found clutch and gearcase were the cause of noise, I replaced clutch and gearcase, unit tested good."
OVEN KITCHENAID 483HE25378 "Arrived on site for customer complaint oven temperature being to hot, I tested oven temperature, unit was off by 20 degrees, I calibrated oven unit tested good."
OVEN WHIRLPOOL WFG525S0HS0 "Arrived on site for customer complaint unit not baking properly found faulty igniter, I replaced igniter, unit tested good."