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Local Reviews
for Dripping Springs, TX

Appliance Express Rated 4.8 out of 5 stars based on 43 customer reviews

Map of Dripping Springs, TX

Dishwasher Warranty Claim




Review of Appliance Express


Map of Dripping Springs, TX

Best technician ever




Review of Appliance Express

Called while on his way. On time. Friendly. Serviced our appliance in a super fast manner. Would recommend to everyone I know. Thanks Brandon!


Map of Dripping Springs, TX

Calibrated Oven




Review of Appliance Express

Thanks, Brandon! You did a great job!


Map of Dripping Springs, TX

Maytag washer




Review of Appliance Express

Brandon was here for all of ten minutes. He quickly deduced the problem and replaced the faulty part.


Map of Dripping Springs, TX

Karen




Review of Appliance Express

Not a good experience at all. Brandon came out he was early as his previous client canceled. That was fine however he kept calling to see if I was home yet. I had 11 to 2 slot he called me at 9:20 to come early. He easily explain what was wrong with the oven. Of course the microwave light worked when he was here as a sometimes, is when you call someone for repair. Regarding the washing machine, I told him what was wrong you told me it was probably the timing chain instead of looking at anything he pulled up the part and told me it would be over $400 to fix it. I wrongly assumed something might be looked at instead of just a price quote to fix what was never even checked. In regards to the following comment on price of service it was under warranty so that doesn’t count. Please know that Erica was fantastic and the customer service and arranging the appointments process. I wish there were other options


Map of Dripping Springs, TX

Nan




Review of Appliance Express

Brandon called to let us know he was running early and to see if he could come earlier than expected. Loved that! He was in and out in a short time. Professional and efficient. No complaints.


Map of Dripping Springs, TX

Job well done




Review of Appliance Express

Chris found the problem and fixed it quickly.


Map of Dripping Springs, TX

dishwasher assistance




Review of Appliance Express

Brandon was great! Called in advance timely, fixed my issue with no problems.


Map of Dripping Springs, TX

Very accommodating




Review of Appliance Express

I couldn’t meet until after 3:30. Appliance Express employees were very willing to work with me and accommodate my schedule.


Map of Dripping Springs, TX

Christy




Review of Appliance Express


Oven Repair




Review of Appliance Express

Brandon was on time, polite and did a great job fixing my oven. I love that your service tries to figure out what is broken over the phone and you send the technician equipped with the correct parts. Awesome service!


The repair technician was fantastic!




Review of Appliance Express


Great




Review of Appliance Express


Great friendly service




Review of Appliance Express


Great Service




Review of Appliance Express

Great job


Very helpful and professional.




Review of Appliance Express

Brandon did a great job explaining why the oven issue is intermittent


Didn’t fix it the first time. Then had to reschedule twice.




Review of Appliance Express

The issue wasn’t resolved the first time. In fact the repair person didn’t even check to see if the ice maker was working before he left. Then we get a call on the day of appointment #2 and they have to reschedule for 5 days later.


Great service




Review of Appliance Express

Brandon was polite, informative and fast. He was a delight to have in our home.


Thorough




Review of Appliance Express

Called about brand new dishwasher not drying dishes well. Technician tested all the functions and found it to be working as designed. He explained that the more energy efficient DW require a rinse aid. I was not happy about the change, but was reassured that my appliance was working properly.


On time. Excellent service.




Review of Appliance Express

Tech was knowledgeable, answered all of my questions. Had part with him, great. Fixed washer right.


MW Warranty Repair #2




Review of Appliance Express


Great Service




Review of Appliance Express


very honest




Review of Appliance Express

very satisfied


Very nice Service Man




Review of Appliance Express

Came when they said they would, very nice and knowledgable.


Nathan




Review of Appliance Express


Kevin B.

Kevin B.

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site and found both fans are operating properly customer is not using convection bake and did not know it was a different setting. Oven is operating as intended, job complete"

Near High Plains Dr, Dripping Springs, TX 78620
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW1 "Arrived on site and found motor assembly is good, took picture. Found washplate is wobbly/loose. Also found tub hub is wallowed and teeters against the gear shaft while spinning. Gearcase, hub, and washplate will need to be replaced to correct issue. No water leaks detected at time of service, job complete."

Near Saddlehorn Dr, Dripping Springs, TX 78620
Kevin B.

Kevin B.

WASHER MAYTAG MVWB865GW0 "Arrived on site and found valve is leaking water into the basket. Replaced valve assembly and leaking has stopped. Recommended to customer that waterlines be replaced. No water leaks from connections at time of service, job complete"

Near Winchester Dr, Dripping Springs, TX 78620
Kevin B.

Kevin B.

DRYER ELECTROLUX EFMG617STT0 arrived on site and disassembled dryer and inspected and replaced wheels, and tensioner pulley, not find any specific source of rattling noise. Noise is not affecting operation of dryer. Drum is not damaged. Blower wheel is not damaged. Took pictures of everything. While reassembling dryer found multiple points where fasteners will not tighten, county points are worn and this is likely why rattling increases over time as screws loosen."

Near Lukas Trail, Dripping Springs, TX 78620
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site and inspected dishwasher and found it is dripping from the left corner during the cycle. Took picture. Found dishwasher door is not seated properly disassembled dishwasher and after correcting leaking has stopped. No further repair is required at this time, job complete"

Near Blue Ridge Dr, Dripping Springs, TX 78620
Kevin B.

Kevin B.

COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site and found right rear burner is incorrect. Removed burner head and reseated orifice and after reconnecting it is now working properly. No further repair is needed at this time, job complete"

Near Blue Ridge Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site for customer complaint of unit not draining, found faulty drain pump, I replaced drain pump, unit tested good.

Near Linkhill Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW5000DW1

Near Spring Valley Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for customer complaint of unit not starting because latch was broke, the strike was broken, ordering strike. ; ordrng 1 W10837741 (lid strike) and 2 WPW10273971 (screw)s"

Near Spring Valley Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

VENTHOOD KITCHEN AID UXB1200DYS0 "Arrived on site to replace blower fan, I replaced but was unable to test do to power outage."

Near Barton Bend, Dripping Springs, TX 78620
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFE515S0EW0 "Arrived on site for customer complaint of light not working inside oven, found faulty light bulb."

Near McGregor Ln, Dripping Springs, TX 78620
Brandon C.

Brandon C.

DRYER MAYTAG WED5700SW0 "Arrived on site for customer complaint of dryer not starting, found broken door switch, ordering door switch. ; ordrng 1 WP3406107 (switch-dor)"

Near Twin Lake Loop, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for no cool issue. Per service pointer W11329116C replaced fresh food evaporator cover,secured thermistor to correct location on evaporator suction line, secured with a zip tie. Installed updated Main control,powered unit on ran diagnostics passed compressor and fans powered on unit cooling down as designed.

Near Hill Country Skyline, Dripping Springs, TX 78620
Robert J.

Robert J.

MICROWAVE KITCHENAID KMBS104ESS02 Arrived on job to replace door and arm. After replacement test operation.

Near Meadows Ln, Dripping Springs, TX 78620
Robert J.

Robert J.

OVEN JENN-AIR JGRP548WP02 Arrived on job to replace valve. After replacement test operation. Oven working properly. Job complete

Near Settlers Trail, Dripping Springs, TX 78620
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF510PAYS6

Near Hucks Hideaway, Dripping Springs, TX 78620
Brandon C.

Brandon C.

DRYER GE GTD033EASK0WW "Arrived on site to replace motor and blower assembly, after replacing, unit tested good."

Near North Sage Hollow, Dripping Springs, TX 78620
Brandon C.

Brandon C.

DRYER ELECTROLUX EIED50LIW2 "Arrived on site to replace control, after replacing, unit tested good.

Near Overland Stage Rd, Dripping Springs, TX 78620
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of door not opening, found faulty latch that caused damage to door liner, ordering parts. ; 1 W10709147 (frame-glas)"

Near Dayridge Drive, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site to test unit for gas smell. Test unit and found gas coming from regulator and gas line connection. Replaced regulator. Job complete.

Near Riva Ridge Place, Dripping Springs, TX 78620
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site for customer complaint of unit not completing cycle, found error codes 5-1, and 6-4 in diagnostic mode. Tested door switch and float switch, tested good, unit tested good at time of service."

Near Hidden Hills Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

DISHWASHER FRIGIDAIRE FFID2426TS "Arrived on site for customer complaint of dishwasher not powering on, found faulty control board, I replaced control, unit tested good."

Near Springlake Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

DRYER GE GTD033EASK0WW "Arrived on site for customer complaint of unit making clicking noise, found noise coming from motor and blower assembly, ordering part. ; ordrng 1 WE17X24535 (MOTOR AND BLOWER)"

Near North Sage Hollow, Dripping Springs, TX 78620
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site to replace door, found arm has a rivet and needs to be ordered to complete repair, ordering part. ; ordrng 1 WPW10128850 (arm)"

Near Meadows Ln, Dripping Springs, TX 78620
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFE515S0EB1 "Arrived on site for customer complaint of unit not heating properly, found bake and broil element to be good, sensor to be good, found control not sending power to bake element, I replaced control, unit tested good."

Near Farm to Market 165, Dripping Springs, TX 78620
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for customer complaint of noise issue, I could not duplicate noise at time of service,

Near W Cave Loop, Dripping Springs, TX 78620
Brandon C.

Brandon C.

DRYER ELECTROLUX EFMG617STT0 "Arrived on site for customer complaint of noise issues, found multiple problems, found drum wheels flattened which caused damage to the drum, also found crack in blower wheel, ordering drum, drum wheels, and blower. ; ordrng 1 137610710 (dsp drum)

Near Lukas Trail, Dripping Springs, TX 78620
Brandon C.

Brandon C.

VENTHOOD UNKNOWN UXB1200DYS0 "Arrived on site for customer complaint of fan noise, found faulty blower motor, ordering part. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10294026 (blower-fan)"

Near Barton Bend, Dripping Springs, TX 78620
Brandon C.

Brandon C.

RANGE GE JGP5036SLSS "Arrived on site for customer complaint of cooktop being damaged, I replaced cooktop, unit tested good. Customer had part"

Near Dripping Springs, TX
Brandon C.

Brandon C.

DRYER ELECTROLUX EIED50LIW2 "Arrived on site for customer complaint of unit giving error code, found faulty control board, tested heating element, and all fuses and thermostats, ordering control. ordrng 1 809160320 (control board)"

Near Overland Stage Rd, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Arrived on site for noise issue. Compressor quieter then prev. Compressor found some vibration noise from cover,slightly pulled unit out to relieve pressure on back cover. Compressor is making normal noise.

Near Bell Hill Drive, Dripping Springs, TX 78620
Brandon C.

Brandon C.

RANGE KITCHENAID KSEG950ESS "Arrived on site for customer complaint of error code and unit not working, found faulty blower motor, I replaced motor, unit tested good."

Near Fawn Meadow Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site for customer complaint of rust on door, ordering door. ; ordrng 1 W11243152 (DOOR)"

Near Meadows Ln, Dripping Springs, TX 78620
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for customer complaint of unit leaking, found defrost drain line was clogged, as well as signs of door being open while unit was running. I instructed customer to defrost unit. Tested good."

Near Rose Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

RANGE GE PT7050SF8SS "Arrived on site for customer complaint of oven being to hot, found unit was off by 10 degrees, I calibrated oven, instructed customer on how to calibrate, unit tested good.

Near Pink Granite Blvd, Dripping Springs, TX 78620