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for Dripping Springs, TX
Daryl - Dripping Springs, TX
Robert was on time, very knowledgeable and professional. Very happy with the service!
Efficient and Professional!
Sharon - Dripping Springs, TX
Andrew was very quick to diagnose the problem with my refrigerator- was in and out within 15 minutes! Friendly and professional.
A first class job, well done!!
Alex - Dripping Springs, TX
Johnny - Dripping Springs, TX
ALL is well --- THANKS !!
Very prompt service
Micah - Dripping Springs, TX
Scott - Dripping Springs, TX
The technician was fast and knowledgeable
Tracy - Dripping Springs, TX
Very patient and thoughtful
Fast, friendly and reliable
Jerome - Dripping Springs, TX
Great service. With friendly staff and are always on time.
Travis - Dripping Springs, TX
Robert was very nice and got the job done quick. He explained what he did and most important is the machine seems to be working fine now.
Mark - Dripping Springs, TX
Fast , knowledgeable. Fixed everything.
Great and fast service
Sandra - Dripping Springs, TX
Fast and Easy
Rob - Dripping Springs, TX
The process was fast, professional, and easy from start to finish.
Sue - Dripping Springs, TX
On time, efficient and neat. Good job.
Matt - Dripping Springs, TX
Veronica - Dripping Springs, TX
We had a warranty issue which was quickly resolved. Friendly courteous and knowledgeable.
Very Quick and thorough service.
Evan - Dripping Springs, TX
Very helpful and timely service.
Roland - Dripping Springs, TX
Repair tech arrived within the time frame provided and installed the new part. He was very Courteous. The work was done under the warranty.
Robert did great job!
Michael - Dripping Springs, TX
Super personable, got job done quick, great experience
Great professional service, quick response, problem fixed.
Joseph - Dripping Springs, TX
Very easy to request service through Home Shield.
Veronica - Dripping Springs, TX
Extremely helpful and professional
Alan - Dripping Springs, TX
Leo did an excellent job when he came to perform repairs at our house. He was very personable and helpful and explained things very clearly and in detail.
Albert - Dripping Springs, TX
Tech was not sure why he was there until he read info after entering our home. Replaced board in DW. Did not run to verify working properly.
Jihong - Dripping Springs, TX
Travis - Dripping Springs, TX
Garth - Dripping Springs, TX
Excellent service , Technician was very professional, courteous and on time. Thanks for taking care of our problem!
DRYER WHIRLPOOL NED4655EW1 "Arrived on site for customer complaint of loud noise, found button stuck between drum and bulkhead. I removed button unit tested good."
OVEN WHIRLPOOL KOSE500ESS04 "Arrived on site to replace baffle, after replacing, unit tested good, showed customer."
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for unit not making low ice and water dispenser is putting out slow stream of water and the light in the freezer and top of the refrigerator are not working. Ordered parts. Office to reschedule. ; ordrng 3 W10695459 (module)s and 1 W10865826 (valve) and 1 W11430645 (VALVE)
WASHER WHIRLPOOL KDTE334GPS0 Arrived on job for complaints of wet dishes. Tested sensor and found its out of range replace sensor. After replacement test operation no leaks detected.
WASHER WHIRLPOOL WTW5000DW3 Arrived on job for complaints of noise. Ran diagnostics and found cam defective replaced cam. After replacement test operation and no leaks detected.
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of refrigerator warm. Found refrigerator not defrost properly. Will need evaporator motor kit. ; ordrng 1 W11087438 (motor-evap) and 1 WPW10675033 (cntrl-elec)
DISHWASHER KITCHENAID KDPM804KPS0 Arrived on job to replace previously diagnosed parts. After replacement noticed vent door not closing. Will order control. ; ordrng 1 W11410061 (CONTROL )
ICE MACHINE WHIRLPOOL KUIX505ESS1 "Arrived on site for customer complaint of unit having melted tubes, found water pan, water pan drain pump, and water pan tubes melted and broken. Ordering parts. ; ordrng 1 WPW10489125 (Pump) and 1 W11097809 (Tube) and 1 W10837384 (Water pan) and 1 Cnote (Office to reschedule)"
WASHER GE GTW330ASK2WW "Arrived on site for customer complaint of wet clothes and loud noise, found drain pump working found loud noise coming from transmission during spin, and not spinning properly. Ordering transmission, mode shifter, and pulley. ; ordrng 1 WH38X27335 (Transmission) and 1 WH05X25036 (Mode shifter) and 1 WH03X32097 (Pulley) and 1 CNOTE (Office to reschedule /Auth) and 1 Cnote (2 hour job)"
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on job for complaints of damaged panel. Replaced panel.
OVEN WHIRLPOOL KOSE500ESS04 "Arrived on site for customer complaint of noise issue, found damage to baffle causing vibration during higher temps. Ordering baffle. ; ordrng 1 W11234761 (Baffle)"
DRYER WHIRLPOOL WED5620HW1 "Arrived on site to replace failed control panel, after replacing, unit tested good."
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site for customer complaint of unit not finishing cycle, found failed cold water valve, I replaced valve, unit tested good."
DRYER WHIRLPOOL WED5620HW1 "Arrived on site for customer complaint of door needed to be flipped, I flipped door around, u it tested good.m v"
RANGE KITCHENAID KFDC506JSS00 Arrived on site to replace LP kit. Found front left and right burners had different orifice from new kit. Test unit and unit test good job complete.
RANGE WHIRLPOOL WEGA25H0HZ0 Arrived on site to test unit for gas smell. Test unit and found no gas leak and found gas smell oking from oven turning on and off normal smell job complete.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to replace UI control, after replacing.
DISHWASHER KITCHENAID KUDE70FXPA5 "Arrived on site to replace vent, after replacing, I ran diagnostic test cycle, unit tested good.
RANGE WHIRLPOOL WEGA25H0HZ0 "Arrived on site for customer complaint of gas leak, I used gas sniffer and tested all connections. Customer states it happens during bake cycle. I tested unit, could not find any gas leak.; saved tckt"
ICE MACHINE KITCHENAID KUIC15PLTS0 "Arrived on site for customer complaint of unit not producing ice, I ran test cycle, found valve working properly, fill sensor, circulating pump working properly, water pan pump working properly, control and switch working properly, found no issues during test cycle. Unit needs to be cleaned."
WASHER WHIRLPOOL WTW5000DW3 Arrived on job for complaints of not advancing cycle. Ran diagnostics and found code for shift error but in diagnostics it works. Replaced both control and actuator.
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Arrived on job for complaints of not dispensing water. Found temperature setting in refrigerator too low adjusted temperature setting.
MICROWAVE WHIRLPOOL WMC50522AS1 Arrived on site and replaced failed microwave
DRYER GE GTD72EBSN0WS "Arrived on site to test unit for not heating. Found bad high limit thermostat. Replaced thermostat, tested unit, unit is working good. Found venting leading to exterior is clogged preventing proper ventilation. Advised customer to have venting cleared prior to using unit to prevent further damage. Job complete."
DRYER WHIRLPOOL MED6230HW0 "Arrived on site for customer complaint of broken feet, I installed new feet, tested good."
MICROWAVE WHIRLPOOL KOCE500ESS09 "Arrived on site to test unit for error code f9e0(product miswire). Found appliance manager was just dangling and L1 connection was not properly connected(took pics). Secured appliance manager and properly inserted L1 connection(took pic). Cycled power to unit, erased error code. Tested unit to 350, unit tested good. Tested water in microwave for 1, 2, and 3 mins. Unit tested good. All functions are operating as designed. Job complete."
DISHWASHER KITCHENAID KUDE70FXPA5 Arrived on site to replace control board from previous diagnosis. Replaced control and was now able to run diagnostics on unit. Found bad vent fan not kicking on. Disconnected vent connections and ran a diagnostic cycle just fine. Reconnected vent and ran diagnostics. Unit would kick out when calling fan to turn on. ; ordrng 1 WPW10469574 (vent asm)
WASHER WHIRLPOOL WET4027HW0 "Arrived onsite for the washer shaking a lot during a spin cycle and has a screeching noise. Ran diagnostics and found no error codes. Ran a agitating cycle and heard a slight grinding noise. Ran a spin cycle and there was a loud screeching noise and the basket was a little wobbly. Will need to replace gear case and belt , cam , possibly a motor. Will need 2 hrs for the repair this washer is a dryer washer combo stacked. Ordering parts and office to schedule ; ordrng 1 W10890624 (motor-drve) and 1 W11454741 (GEARCASE ) and 1 WPW10006384 (drive belt)"
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site to test unit for light issues. Found bad control board. Replaced control board, tested unit, unit works good. Job complete."
WASHER WHIRLPOOL WTW7500GC2 Arrived on job to replace previously diagnosed parts. After replacement test operation and both hot and cold working properly.
RANGE KITCHENAID KFDC506JSS00 Arrived on job to replace previously diagnosed parts. After replacement test operation still taking too long to light and continues to click afterward. Will need to replace orifice. ; ordrng 1 W11502161 (PLEASE KIT)
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Arrived on job for complaints of noise.
OVEN KITCHENAID KOSE500ESS03 Arrived onsite for broiler to unit not getting up to temperature. Tested unit. Broiler working as designed. Tested rapid bake up to 500 degrees. Unit got up to temperature in 10min time. Then turned on the broil function. Broil was working at this time. No issues at this time. Job complete
REFRIGERATOR GE PDS22SBSBRSS "Arrived on site to test unit for not cooling and UI not responding. Found proper voltage to control board but control board not put out any voltage. Replaced main board, tested unit, unit works good. Advised customer to put a glass of water in freezer and once water is frozen solid to go ahead and use unit. Job complete."
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to test unit for leaking water. Found water line to inlet valve not properly inserted and lock ring/clip sitting on frame causing slight leak. Inserted line and put lock clip. Turned water on and no leaks. Job complete.