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for Dripping Springs, TX
Kaye - Dripping Springs, TX
Nicolette - Dripping Springs, TX
Robert arrived exactly when he was being expected. I was not there but I sent some trusted friends to be there during his repair time. Robert found the problem , which was a piece of glass that had wedged through the filter and had stopped the pumo from draining the water . I was very pleased he could solve the problem so efficiently.
John - Dripping Springs, TX
Robert was fabulous!’n
Dennis - Dripping Springs, TX
Great service on warranty work
Joyce - Dripping Springs, TX
Great experience with Appliance Express and Brandon.
Great service! Fast and efficient.
Casey - Dripping Springs, TX
Replacement of door
Christi - Dripping Springs, TX
Luis has been to our home before on another repair. Always very friendly and knowledgeable about the products he's repairing.
Johnnie - Dripping Springs, TX
Great service and knowledge!!
Marc - Dripping Springs, TX
Prompt and professional.
Malcolm - Dripping Springs, TX
quick, friendly, compotent
Cheryl - Dripping Springs, TX
Got ice maker up and running!
Justin - Dripping Springs, TX
Very Satisfactory Transaction
Ronald - Dripping Springs, TX
Prompt, courteous, reasonably priced. Outstanding Service!
Dishwasher Warranty Claim
Laurn - Dripping Springs, TX
Best technician ever
Jerome - Dripping Springs, TX
Called while on his way. On time. Friendly. Serviced our appliance in a super fast manner. Would recommend to everyone I know. Thanks Brandon!
Sharon - Dripping Springs, TX
Thanks, Brandon! You did a great job!
Hannah - Dripping Springs, TX
Brandon was here for all of ten minutes. He quickly deduced the problem and replaced the faulty part.
Karen - Dripping Springs, TX
Not a good experience at all. Brandon came out he was early as his previous client canceled. That was fine however he kept calling to see if I was home yet. I had 11 to 2 slot he called me at 9:20 to come early. He easily explain what was wrong with the oven. Of course the microwave light worked when he was here as a sometimes, is when you call someone for repair. Regarding the washing machine, I told him what was wrong you told me it was probably the timing chain instead of looking at anything he pulled up the part and told me it would be over $400 to fix it. I wrongly assumed something might be looked at instead of just a price quote to fix what was never even checked. In regards to the following comment on price of service it was under warranty so that doesn’t count. Please know that Erica was fantastic and the customer service and arranging the appointments process. I wish there were other options
Nan - Dripping Springs, TX
Brandon called to let us know he was running early and to see if he could come earlier than expected. Loved that! He was in and out in a short time. Professional and efficient. No complaints.
Job well done
Jeremy - Dripping Springs, TX
Chris found the problem and fixed it quickly.
Kimberly - Dripping Springs, TX
Brandon was great! Called in advance timely, fixed my issue with no problems.
Tiffany - Dripping Springs, TX
I couldn’t meet until after 3:30. Appliance Express employees were very willing to work with me and accommodate my schedule.
Christy - Dripping Springs, TX
Kathy - Dripping Springs, TX
Brandon was on time, polite and did a great job fixing my oven. I love that your service tries to figure out what is broken over the phone and you send the technician equipped with the correct parts. Awesome service!
The repair technician was fantastic!
Andre - Dripping Springs, TX
OVEN WHIRLPOOL WFG525S0HS0 "Arrived on site to replace oven ignitor, after replacing, unit tested good.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of no to little ice production, found ice maker error code in test 56, I cleared the error code and ran diagnostic tests and checked temperatures. Unit tested good, error codes must be cleared after any repair is done to ice maker."
DRYER WHIRLPOOL WED5620HW0 "Arrived on site for customer complaint of unit not turning on at all, found loose connection at terminal block caused boards to short out, I replaced terminal block as both controls, unit tested good."
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to test unit for upper rack falling and bottom rack wheel broken. Test unit and found adjuster broken and wheels. Replaced all wheels and adjusters test unit and unit test good. Found upper rack pivot broken will need to order W10082853 x2 clip pivots and W10671900 x2 Positioner, Dual. Office to reschedule or we can just drop off at door ; ordrng 2 W10082853 (CLIP PIVOT )s and 2 W10671900 (Positioner, Dual)s"
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for customer complaint of unit not cooling after sealed system repair, found leak coming from fresh food section evaporator. Ordering sealed system parts. ; ordrng 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 Tj90sf8404 (ACCESS VALVE ) and 1 WPW10143759 (dryer)"
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived onsite to replace blower and UI console. Replaced blower and UI console. Tested unit, no issues at this time. Job complete"
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on job for complaints of no ice. Ran diagnostics test for water, harvest, and fan motor. Fan speed not consistent so I replaced control. Fan speed also low so I replaced fan motor. No leaks detected at time of service."
WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of not filling properly. Found lid lock not working properly. Replaced lid lock and test. No leaks detected at time of service.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on job to replace shim , hinge and washer. After replacement test operation. Door working properly."
OVEN WHIRLPOOL WFG525S0HS0 Arrived on job for complaints of gas smell. Customer said they smelled gas only when oven in use and a click noise. Test igniter cold and hot igniter failed hot. ; ordrng 1 WP9758079 (igntr-oven)
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Arrived on job for complaints of icemaker leaks. Found mold for cubes Lea. Replaced icemaker and test
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on job to replace parts ordered by previous technician . After replacement test operation. No leaks detected at time of service.
RANGE GE PT7800SHSS Arrived on job for complaints of noise. Found transformer vibration causing noise. Item not in parts screen item #5008 on insulator parts screen. ; saved tckt
DRYER GE GTD65EBPL0DG "Arrived on job to replace belt in dryer. Replaced belt, tested unit. No other issues found at this time. Job complete"
DRYER MAYTAG MEDB835DW4 "Arrived on job to replace drum In unit. Replaced drum, tested unit"
MICROWAVE JENN-AIR JMC2430DP01 "Arrived on job to replace parts reported by previous tech. Trim panel was damaged, needs to be re-ordered. New code F6E8, followed instructions on tech sheets, replaced appliance manager, replaced control panel, called tech line and had us replace the fuse. Tested unit, no codes, now no heat is being produced. ; ordrng 1 461968973241 (trim-door)"
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for fan error code . Ran diagnostics got fan error code as well as UI error . Key pad is non responsive at times . Ran fan test and fan is making rattling noises . Ordering UI and will replace blower on return . Please call to set return.; ordrng 1 W11296171 (UI CONSOLE SS)
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for above normal temps . Since Service order request was put in husband had cleaned out refrigerator and defrosted for the past few days unit has been normal , ice bucket is full. No signs of any frost on either evaporator. Did instruct customer on what to look for if a defrost issue is starting to happen again. No water leaks detected a time service job complete."
MICROWAVE GE PEB7227SL1SS "Arrived on site ,replaced latch board . MV checked normal . Job complete ."
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for cooling issue. Removed cover found oil on fresh food floor compartment,oil damaged housing and drip pan causing plastic to become brittle and brake,traced oil to manufacture weld joints on evaporator. Replaced housing,drip pan, evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly ; used 1 W10836964 (PAN DRIP), and 1 WPW10469927 (HOUSING) from stock"
WASHER WHIRLPOOL WTW5000DW3 Arrived on job for complaints of no level and shaking. Found the unit drain hose tapping back of washer. And repay calibration. No leaks detected at time of service.
DRYER GE GTD65EBPL0DG Arrived on job for complaints of damaged clothes. Found the belt damaged will need belt. Unable to find belt in parts screen. ; ordrng 1 CNOTE (NEED BELT)
MICROWAVE JENN-AIR JMC2430DP01 Arrived on site to test unit for f1e6. Couldn’t find code in tech sheet. Called techline and per techline to replaced diverter magnetron and sensor. Ordering new sensor W10460457 will need 2 hours on job office to reschedule. ; ordrng 1 2HOURS (2 HOURS ) and 1 W10460457 (SENSOR )
WASHER MAYTAG MVWB765FC3 "Arrived on job to replace clutch, stater and rotor. After replacement noise normal. No leaks detected at time of service."
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site and inspected refrigerator and doors are dragging on liner and not closing properly. Adjusted height to create more clearance and they are now operating properly. No water leaks from connections at time of service, job complete"
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site and found oven user interface is not keeping time, oven is not connected to Wi-Fi and display time resets incorrectly when it attempts to update. Oven will need to be connected to Wi-Fi in order for issue to stop. Job complete"
MICROWAVE GE PEB7227SL1SS Arrived on job for complaints of door not opening. Found the post on the switch holder broken.
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on job for complaints of not cooling. Found not cooling in both compartments. Ran diagnostics and test #4 compressor and fans running but no frost pattern. ; ordrng 1 CNOTE (SS TECH ) and 1 TJ90SF8404 (STUB) and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job to replace control and harness l after replacement light reset. No leaks detected at time of service.
COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site for customer complaint of units flames being to high even on low, I adjusted 4 out of 5 burner valves, unit tested good."
DRYER MAYTAG MEDC465HW0 "Arrived on site for customer complaint of long dry times, found unit was not venting properly, instructed customer to have vent cleaned."
DRYER MAYTAG MEDB835DW4 Arrived on job to replace drum. Part miss boxed. ; ordrng 1 W10626460 (drum)
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for customer complaint of unit tripping breaker ran diagnostic test cycle, unit tested good, ran a hour wash with heat dry and advised customer to call me if any problems, I didn’t hear from customer, unit tested good."
VENTHOOD KITCHENAID KVUB606DSS2 Arrived on job for complaints of noise. Tape from box loose. Corrected issue with additional tape.
MICROWAVE JENN-AIR JMC2430DP01 "Arrived on site for customer complaint of f1e6 error code, MW Generation error, unit is above the wall oven about 4 feet high and hard wired, need two techs to help remove microwave. Also found trim piece bent, ordering trim and bringing back all parts. ; ordrng 1 241960100002 (sensor) and 1 461968973241 (trim-door) and 1 CNOTE (2 TECHS) and 1 CNOTE (OFFICE TO RESCHEDULE )"