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for Dripping Springs, TX
Great service and knowledge!!
Marc - Dripping Springs, TX
Prompt and professional.
Malcolm - Dripping Springs, TX
quick, friendly, compotent
Cheryl - Dripping Springs, TX
Got ice maker up and running!
Justin - Dripping Springs, TX
Very Satisfactory Transaction
Ronald - Dripping Springs, TX
Prompt, courteous, reasonably priced. Outstanding Service!
Dishwasher Warranty Claim
Laurn - Dripping Springs, TX
Best technician ever
Jerome - Dripping Springs, TX
Called while on his way. On time. Friendly. Serviced our appliance in a super fast manner. Would recommend to everyone I know. Thanks Brandon!
Sharon - Dripping Springs, TX
Thanks, Brandon! You did a great job!
Hannah - Dripping Springs, TX
Brandon was here for all of ten minutes. He quickly deduced the problem and replaced the faulty part.
Karen - Dripping Springs, TX
Not a good experience at all. Brandon came out he was early as his previous client canceled. That was fine however he kept calling to see if I was home yet. I had 11 to 2 slot he called me at 9:20 to come early. He easily explain what was wrong with the oven. Of course the microwave light worked when he was here as a sometimes, is when you call someone for repair. Regarding the washing machine, I told him what was wrong you told me it was probably the timing chain instead of looking at anything he pulled up the part and told me it would be over $400 to fix it. I wrongly assumed something might be looked at instead of just a price quote to fix what was never even checked. In regards to the following comment on price of service it was under warranty so that doesn’t count. Please know that Erica was fantastic and the customer service and arranging the appointments process. I wish there were other options
Nan - Dripping Springs, TX
Brandon called to let us know he was running early and to see if he could come earlier than expected. Loved that! He was in and out in a short time. Professional and efficient. No complaints.
Job well done
Jeremy - Dripping Springs, TX
Chris found the problem and fixed it quickly.
Kimberly - Dripping Springs, TX
Brandon was great! Called in advance timely, fixed my issue with no problems.
Tiffany - Dripping Springs, TX
I couldn’t meet until after 3:30. Appliance Express employees were very willing to work with me and accommodate my schedule.
Christy - Dripping Springs, TX
Kathy - Dripping Springs, TX
Brandon was on time, polite and did a great job fixing my oven. I love that your service tries to figure out what is broken over the phone and you send the technician equipped with the correct parts. Awesome service!
The repair technician was fantastic!
Andre - Dripping Springs, TX
Leslie - Dripping Springs, TX
Great friendly service
Dianna - Dripping Springs, TX
Marc - Dripping Springs, TX
Very helpful and professional.
Karen - Dripping Springs, TX
Brandon did a great job explaining why the oven issue is intermittent
Didn’t fix it the first time. Then had to reschedule twice.
Michael - Dripping Springs, TX
The issue wasn’t resolved the first time. In fact the repair person didn’t even check to see if the ice maker was working before he left. Then we get a call on the day of appointment #2 and they have to reschedule for 5 days later.
Cindy - Dripping Springs, TX
Brandon was polite, informative and fast. He was a delight to have in our home.
Sherri - Dripping Springs, TX
Called about brand new dishwasher not drying dishes well. Technician tested all the functions and found it to be working as designed. He explained that the more energy efficient DW require a rinse aid. I was not happy about the change, but was reassured that my appliance was working properly.
On time. Excellent service.
Victor - Dripping Springs, TX
Tech was knowledgeable, answered all of my questions. Had part with him, great. Fixed washer right.
REFRIGERATOR GE zisb480drj "Arrived on site for ice door issues. Found ice door not fully opening,removed dispenser housing,adjusted spring customer also complained of both crushed and cubed ice dispenser,installed bin shaft correctly to solenoid,tested dispenser found large ice cubes getting stuck in chute,found ice cubes over sized causing ice to jam in narrow chute. Customer will need to have water pressure lowered"
ICE MACHINE JENN-AIR JIM158XYRS2 "Arrived on site for no ice. Found weak water flow from valve,valve extremely hot diagnosed faulty water valve. Installed new water valve,ran diagnostics all test passed."
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Arrived on site for loud noise. Powered unit on found loud vibration knocking noise from compressor compartment. Removed cover found condenser fan blade not making correct contact against motor shaft. Installed fan blade correctly to shaft powered unit on tested fan motor unit working as designed.
DRYER WHIRLPOOL MED8200FC2 "Arrived on site for leaking out of front door of dryer . Found when customer is using steam feature it’s spraying directly on door .after a few sprays it’s building up on door and pooling down and leaking ( quick pic ) . Steam features have been replaced once , no adjustments to nozzle can be made .
MICROWAVE JENN-AIR JMC2430DP01 Arrived on site to test unit for unit turning off when in use. Went to take unit and found power line to short to pull unit out. Will need 2 man and 2 hour job. Office to reschedule ; ordrng 1 2HOURJOB (2 HOUR JOB ) and 1 2MANJOB (2 MAN JOB )
MICROWAVE GE JVM3162RJ3SS Arrived on site for installing fan . Will need a second tech to help in removing from cabinets due to some trim . Please call to set return visit .; ordrng 1 2NDMAN
WASHER GE GTW330ASK2WW Arrived on site for washer not starting . Ran diagnostics lid latch would not engage . Ordering lid latch . Also was getting water lever error codes but was ok in diagnostics test . Ordering control if needed ( call for autho ) . Nonwater leaks detected at time of service . Please call to set return.; ordrng 1 WH01X27954 (LID LATCH) and 1 WH18X28642
FREEZER WHIRLPOOL WRX986SIHZ00 "Arrived on site for freezer temps warmer then normal. Ran temp checks . Freezer was 12, fresh was 32 . Checked Unit temps ,freezer was set to zero but fresh was set to lowest setting . Returned fresh to recommended . Ran diagnostics all checked normal . No water leaks detected at time of service . Did instruct customer not to set to low a temp. Job complete ."
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for door issues. Found left door missing closure from door replacement,found deli drawer not closing correct ordering closure and adapter. and 1 W11159608 (BUSHING ) and 1 W11163783 (LEFT HAND CLOSURE) and 1 W11294509 (ADAPTER)"
REFRIGERATOR KITCHENAID KRFC302ESS02 "Arrived on site for water leaking. Per customer found moisture on cabinet next to freezer door seal. No moisture at time of visit,found large gaps between liner and cabinet, added adhesive to gaps between liner and cabinet. Checked door seal good no gaps between gasket and cabinet"
RANGE JENN-AIR JDRP436WP03 "Arrived on site, unit operating as designed. Temps are within range of display. Advised customer that the thermometer used in inspection is not accurate per owners manual. Job complete"
WASHER MAYTAG MVWB865GW0 Arrived on job for complaints of long fill code. Ran diagnostics and washer failed on test #4 . Replaced valve and rerun test. All functions working properly. No leaks detected at time of service.
ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site for no ice. Ran diagnostics found no water entering reservoir,checked voltage,found good voltage to valve. Installed new valve,ran diagnostics good water flow, cont. diagnostics all other test passed.
DISHWASHER GE GDT635HSMSS
RANGE WHIRLPOOL WFE505W0HS1 Arrived on job for complaints of damaged panel. Confirmed damage panel. This is a unfinished home. ; ordrng 1 W11175518 (CONSOLE )
DISHWASHER GE GDF510PSM0SS Arrived on job for complaints of control not responding. Found door not closing correctly. Adjusted door for proper closing. No leaks detected at time of service.
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on job for complaints of no display and not cooling. Pulled control and found burners on board. Replaced control and refrigerator power on and start cooling.
DISHWASHER WHIRLPOOL WDF550SAHS Arrived on job for complaints of door not closing. Confirmed washer leaks because door not properly closed. Part of frame interfering with door not installed on dishwasher correctly. Removed and correctly installed frame. After test operation. No additional leaks detected at time of service.
WASHER KITCHENAID KUDC10FXSS6 Arrived on job for complaints of some buttons not working. Found Control panel not working properly. After replacement test operation. No leaks detected at time of service.
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on job to replace sump. After replacement test operation. No leaks detected at time of service.
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job to replace door adapters and shaft. After replacement test operation. No leaks detected at time of service.
RANGE GE JT3000SF5SS Arrived on job for complaints of control shutting off. Will need to replace control. ; ordrng 1 WB27T11459 (overlay) and 1 WB27X29607 (CONTROL )
REFRIGERATOR GE zisb480drj "Arrived on site for unit not defrosting. Removed cover Checked defrost thermo good reading closed while covered in ice,ohmed heater,heater ohmed good diagnosed control not running through a defrost cycle. Replaced main control having customer defrost unit at least 24hrs.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for broken wires to fill tube. Removed fill tube,installed new fill tube assembly. Ran diagnostics all test passed"
WASHER WHIRLPOOL WFW5090JW0 Arrived on job for complaints of not starting. Ran diagnostics and no code test cycle ran and operation normal. No leaks detected at time of service.
MICROWAVE KITCHENAID KOCE500ESS05 Arrived on job for complaints of error codes F9E0. Confirmed code in diagnostics. Reset and ran test on heating.
REFRIGERATOR GE ZISB480RJ Arrived on job to replace solenoid for dispenser door. Customer is also having temperature issues and found the evaporator frosted.
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on job for complaints of leaking. Found sump seal leaking. . ; ordrng 1 WPW10605057 (pump and motor assy)
DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site to test unit for upper rack falling. Test unit and found upper tracks broken, replaced left and right track test unit and unit test good job complete. No leaks present at this time."
ICE MACHINE JENN-AIR JIM158XYRS2 "Arrived on site for thin ice. Ran diagnostics found water not filling reservoir,unit passed all other diagnostics. Ran a normal cycle and ice thickness set to max and water not filling reservoir to correct level. Diagnosed faulty water sensor,replaced pump,assembly that includes sensor, ran unit through a cycle,water filled to correct level,ice forming on evaporator plate."
RANGE WHIRLPOOL WFE505W0HS1 Arrived on site to test unit for unit not working. Test unit and found loose connection at board not allowing oven o work. Secured connection test unit and unit test good. O
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for no ice. Removed icemaker,found broken wires to fill tube heater. Ordering new fill tube heater assembly; ordrng 1 W11366500 (FILL TUBE HEATER)"
DISHWASHER WHIRLPOOL WDT920SADM3 "Arrived on site to test unit for unit not washing dishes. Found unit not getting water, replaced fill valve test unit and unit test good. No leaks present at this time."
RANGE JENN-AIR JES9900BAS Arrived on site to test unit for convection bake not working. Test unit and found convection fan coming on and unit pre heated to 325. Fan working and unit heating at this time job complete.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for cooling issue in fresh food and and low ice production. Removed deli drawer found evaporator incased in ice,diagnosed unit will need harness assembly. Ran diagnostics weak air flow from ice box fan,no errors on icemaker,passed harvest. Gave estimate for no cool repair,and will see if that improves icemaker production. ordrng 1 W11033168 (HARNESS)"