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for Driftwood, TX
Steven - Driftwood, TX
Outstanding Service Quality
Richard - Driftwood, TX
Professional, friendly and efficient
Stuart - Driftwood, TX
Mike - Driftwood, TX
great job, very professional
Tim - Driftwood, TX
Great appliance repair experience
Randall - Driftwood, TX
Great communication regarding the appointment. Technician was knowledgeable, professional and friendly. He was experienced enough to order additional circuit boards that could be the issue so the repair was completed in one visit following the initial visit to diagnose the problem.
Constance - Driftwood, TX
Servicemen were great.. on time, courteous and most importantly, fixed problem. The 3 visits it took to fix my microwave was a bit frustrating (the need for a 2nd repair person, then incorrect part) but ultimately problem was resolved.
Matt - Driftwood, TX
Fastest repair ever!
Susan - Driftwood, TX
Matt - Driftwood, TX
Brandon was very communicative throughout his diagnosis and thorough in seeking out the issue with our oven. He isolated the problem but didn't have the right parts to fix on initial visit. Would have rated higher if I had a working oven like I was told I would have when he left.
Ryan - Driftwood, TX
The technician had expertise and efficiency. Arrived early, was very helpful. Had to rescheduke the original appointment which was an easy process. Thanks!
Kathy - Driftwood, TX
Did a great job!
Richard - Driftwood, TX
Brandon arrived at the scene, assessed the problem, and provided a quote for the work needed to repair the appliance. Earlier I had priced new units comparable the current appliance. The price to repair the current dishwasher was considerably less than replacing the unit. Brandon did the work efficiently and effectively.
Steven - Driftwood, TX
Said he could fix problem for $350 until found out unit was under warranty then just calibrated machine to fix?? Highly questionable it is fixed unit still will not add enough water to wash or rinse clothes!
King - Driftwood, TX
Kevin arrived as scheduled, communicated clearly the problem after doing his diagnostic exams and followed up with good recommendations...! We will be using them again, if needed!
Julie - Driftwood, TX
I was very impressed with Brandon and his expertise. He was extremely professional. A wonderful experience from start to finish.
Jefferey - Driftwood, TX
Connor was extremely knowledgeable and did excellent work
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for oven liner coming up. Found bottom liner has started to get wrinkles . Took pics and called tech line to document . Sr # 7725378681
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site ,replaced control. No water leaks detected at time of service .job complete ."
WASHER MAYTAG MVWX655DW1 "Arrived on site ,replaced gearcase , belt and cam . Ran calibration and diagnostics . All checked normal ,Nonwater leaks detected at time of service ."
REFRIGERATOR KITCHENAID KBSD602ESS01 Arrived on job for complaints of leaks. Found loose connection at housing. After securing line test water flow. Also customer replaced filter.
DISHWASHER WHIRLPOOL WDF130PAHS0 "Arrived on site to test unit for unit not draining. Test unit and found unit giving f7e1 error code. Test unit and found heating element was disconnected, secured connection test unit and unit test good job complete."
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for customer complaint of no ice production in rc, I ran diagnostic test 120 and found ice maker would not rotate, I replaced ice maker, unit tested good."
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of water in refrigerator. Found water dripping from fascia heater. In diagnostics I got 12vdc and heater test good.; ordrng 1 WPW10675033 (cntrl-elec)
WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of noise. Found the wash plate damaged. Replaced wash plate. No leaks detected at time of service
DRYER WHIRLPOOL WGD92HEFW1 Arrived on job to replace parts ordered by previous TEC. After replacement test operation.
WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of noise in wash cycle. Ran diagnostics and found that change has dropped into groove between wash plate and basket. Removed change and test. Noise level normal. No leaks detected at time of service.
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site to test unit for flames to high. Test unit and found house gas is propane and unit set to natural gas. Advised customer to get Plummer to replace orifices to propane
COOKTOP WHIRLPOOL KGCU463VSS02 Arrived on site to test unit for burners igniting. Test unit replaced burner head. Test unit and unit test good job complete.
DRYER WHIRLPOOL WED8000DW4 "Arrived on site to replace idler pulley and belt, I also applied grease to idler and wheels, unit tested good after replacing parts."
DRYER WHIRLPOOL WGD92HEFW1 "Arrived on site for unit throwing error code . Unit will not go into diagnostics . Only throws error code . Replaced thermistor , igniter , . Ordering ,thermistor ,control , .; ordrng 1 W10623852 (thermistor INLET ) and 1 W11350218 (CONTROL)"
COOKTOP WHIRLPOOL KGCU463VSS02 Arrived on site for burners clicking . When front left is on low simmer . All other burners are normal . Flame is dancing on 1/2 of burner .ordering burner head and valve ..; ordrng 1 W11106799 (BURNER HEAD ) and 1 WPW10371235 (valve-brnr)
REFRIGERATOR KITCHENAID KSF26C7XYY00 Arrived on site and inspected refrigerator and found temperature in freezer is 29°. Disassembled freezer and found very little frost pattern.No water leaks from connections at time of service.; ordrng 1 876765 (mtg kit) and 1 SF8404 (STUB) and 1 WP2188822 (evaporator) and 1 WPW10331270 (valve) and 1 WPW10364560 (solenoid) and 1 WPW10466675 (compressor) and 1 WPW10643261 (evaporator)
DRYER WHIRLPOOL WED8000DW4 "Arrived on site for customer complaint of noise, found idler, belt and idler pulley shaft were damaged, ordering parts. ; ordrng 1 W10547287 (idler pulley) and 1 W10849499 (belt)"
REFRIGERATOR KITCHENAID KSSC48FMS00 "arrived on site and found no power showing on user interface, refrigerator is also not cooling. Found control board is not sending voltage and after replacing control board all function has returned to refrigerator. No water leaks from connections at time of service, job complete.
DRYER WHIRLPOOL MGD6630HW0 "Arrived on site and found F3E3 saved multiple times, inlet thermistor is showing 9.8K, outlet thermistor is showing 4.8K, techline recommendation is to replace both thermistors and control. 1 W10623852 (thermistor) and 1 W11350218 (CONTROL BOARD ) and 1 WP8577274 (thermistor)"
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived on site for damaged door and damaged side ui panel. Door gaskets were already installed on door,found icemaker tray warped and customer never got filter cap when he purchased unit. Installed new icemaker,door and side panel ui,reassembled door found paddles unresponsive,installed new paddles tested dispenser. Water and ice dispenser working as designed."
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site to replace controls and float switch, after replacing parts, unit tested good."
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived on site for door issue.. Removed damaged ui ordering part under part number on old ui; ordrng 1 W11099342 (SIDE UI CONTROL)"
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for customer complaint of unit stopping mid cycle, found float switch error, and stuck keypad error, ordering float switch, control, and console. ; ordrng 1 WPW10195039 (float switch)"
DRYER WHIRLPOOL MGD6630HW0 "Arrived on site for customer complaint of error code, found faulty thermistor, I replaced thermistor, unit tested good."
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for customer complaint of unit not washing, found faulty wash motor, I replaced wash motor, unit tested good
DISHWASHER KITCHENAID KDTM404EWH3 "Arrived on site for customer complaint of unit not heating, found rinse aid was set to lowest setting and customer has hard water, I set rinse aid to highest setting, unit tested good."
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of f5e1 error code, called techline, they instructed me to replace main control, I replaced control, unit tested good."
WASHER MAYTAG MVWX700XL2 "Arrived on site for customer complaint of unit making noise and not spinning, found gearcase needs replacing, quoted customer for repair, customer is going to buy a new washer. Collected service fee on cc"
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for customer of unit making loud noise, found faulty drain pump, I replaced drain pump unit tested good."
WASHER WHIRLPOOL WTW4900BW0 Arrived on job for complaints of no operation. Found lid lock not working. Will need lid lock to complete. If problem persists test and replace control board if needed.; ordrng 1 W10404050 (lid lock)
RANGE JENN-AIR JDRP548WP03 "Arrived on job for complaints of left burners not working. Upon inspection found blockage in oriface. Adjusted gas flow,ran test and all functions working properly."
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived on site and found ordered door UI is not correct, spoke with DW and we will order every part on door to have it assembled before arriving in customers home. Bins and connections will be attached and handle transplanted should be the only parts transferred. No water leaks detected at time of service; ordrng 1 W10696713 (gasket) and 1 W10757499 (bracket) and 1 W10757499 (bracket) and 1 W10792144 (shield) and 1 W10882291 (gasket) and 1 W10917313 (gasket-dor) and 1 W11048097 (ICE DOOR) and 1 W11086558 (panel-ui) and 1 W11087492 (switch) and 1 W11099342 (cntrl-elec) and 1 WPW10298244 (handle)"
WASHER WHIRLPOOL WTW4900BW0 "Arrived on site for part hanger, I replaced gearcase, cam, actuator, belt, hub, and washplate."
WASHER WHIRLPOOL WTW4900BW0 "Arrived on site for customer complaint of washer not starting and noise issues. Found multiple problems, found actuator would not engage spin cycle, found gearcase leaking oil and loud noise, found wash plate stripped, hub stripped. Ordering washplate, actuator, gearcase, cam, belt, and hub. ; ordrng 1 CNOTE (AUTH) and 1 W10215115 (washplate)"
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for customer complaint of noise issue, I tested fan motors in diagnostic mode, tested good, I heated oven up to 450 degrees, unit tested good at time of service."