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for Driftwood, TX
Mike - Driftwood, TX
Marianne - Driftwood, TX
Kenneth - Driftwood, TX
Very knowledgeable about the repair needed.
He was courteous and professional and I hope if I need services again it is him.
Joe - Driftwood, TX
Punctual & great service
Christiane - Driftwood, TX
Arrived on time, worked quickly and efficiently.
Dennis - Driftwood, TX
Michael - Driftwood, TX
Very responsive and professional, friendly service. Fixed the problem quickly and accurately.
Ivan - Driftwood, TX
Carrie - Driftwood, TX
Camille - Driftwood, TX
Beware of their service tactics!
Dustin - Driftwood, TX
It would have been nice to have the person I called tell me to flip the breaker on the outside of the house before charging me $150 to take 5 minutes and do it himself when he got there. Seems like they were just out to collect money rather than try to help their clients. Won’t be using them again
James - Driftwood, TX
Lee - Driftwood, TX
Steven - Driftwood, TX
The repairman was on time, made the repair fast, but neatly and was on his way. Great job!
Steven - Driftwood, TX
Outstanding Service Quality
Richard - Driftwood, TX
Professional, friendly and efficient
Stuart - Driftwood, TX
Mike - Driftwood, TX
great job, very professional
Tim - Driftwood, TX
Great appliance repair experience
Randall - Driftwood, TX
Great communication regarding the appointment. Technician was knowledgeable, professional and friendly. He was experienced enough to order additional circuit boards that could be the issue so the repair was completed in one visit following the initial visit to diagnose the problem.
Constance - Driftwood, TX
Servicemen were great.. on time, courteous and most importantly, fixed problem. The 3 visits it took to fix my microwave was a bit frustrating (the need for a 2nd repair person, then incorrect part) but ultimately problem was resolved.
Matt - Driftwood, TX
Fastest repair ever!
Susan - Driftwood, TX
Matt - Driftwood, TX
Brandon was very communicative throughout his diagnosis and thorough in seeking out the issue with our oven. He isolated the problem but didn't have the right parts to fix on initial visit. Would have rated higher if I had a working oven like I was told I would have when he left.
Ryan - Driftwood, TX
The technician had expertise and efficiency. Arrived early, was very helpful. Had to rescheduke the original appointment which was an easy process. Thanks!
REFRIGERATOR GE GTS18GBEMRWW "Arrived on job for complaints of frost in freezer. Found the freezer door not sealed.
COOKTOP KITCHENAID KGCU463VSS01 "Arrived on site to test unit for FR burner still trying to ignite after flame already present, test unit found bad ignitor, order new RF orifice holder, also order new RF valve, ; ordrng 1 WPW10364556 (RF ORIFICE HOLDER) and 1 WPW10385582 (RF VALVE )"
REFRIGERATOR KITCHENAID KBFN502ESS01 Arrived on job for complaints of no light. Checked voltage at inverter board no power. Checked voltage at main control p2-1 why and p3-1 0 voltage. No power supply from main control to inverter. . ; ordrng 1 WPW10739408 (cntrl-elec)
DISHWASHER KITCHENAID KUDC10FXSS5 "Arrived on site for customer complaint of dishwasher smoking and power loss, found control failed, I replaced control, unit tested good.
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to replace failed console, I replaced console, unit tested good."
DRYER WHIRLPOOL WED5100HW0 Arrived on job for complaints of dryer shutting off. Found the vent restriction. Will need to correct air flow issue.
ICE MACHINE KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator not working properly. Installed new pantry UI and harness. And refrigerator tested good. Complete
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on job for complaints of icemaker not working ran diagnostics and found icemaker not finding home position and refrigerator thermistor not working.
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for customer complaint of unit putting off a lot of heat under the oven, and not able to access all the modes. I found the oven is sitting on a cabinet that is not solid underneath. According to Whirlpool, this oven needs to sit on a solid platform. Also found u it was in demo mode. Called techline, SR# 7728700748 and instructed customer to contact builder to have unit sit on solid platform and make sure the bottom of the oven has clearance of at least 1.25 inches from top of drawer."
DISHWASHER KITCHENAID KUDS01DLSS2 "Arrived on site to replace vent and gasket, replaced both parts test unit and found unit still clicking, found shorted control board, removed new vent and gasket. Installed old vent and gasket. Job complete"
DISHWASHER WHIRLPOOL KDTE304GPS "Arrived on site to test unit for unit not draining, tested unit for glass stuck in drain motor, removed glass test unit, unit test good, no leaks present at this time. Job complete"
DISHWASHER KITCHENAID KUDS01DLSS2 "Arrived on site for customer complaint of unit making knocking noise, found noise coming from vent, ordering vent and gasket. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WP8269259 (gasket) and 1 WP8545533 (vent)"
REFRIGERATOR KITCHENAID WRV986FDEM "Arrived on site for customer complaint of unit leaking, found defrost drain line was clogged, found clog in extension, I replaced extension, defrosted drain line, unit tested good."
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for customer complaint of noise issue during ice harvest, found ice maker module was rotating before ice heater activated, I replaced wire harness, unit tested good at time of service."
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job to replace UI. After replacement test operation. No leaks detected at time of service.
WASHER MAYTAG MVWX655DW2 Arrived on job for complaints of noise. Ran diagnostics and found no codes or noise. Ran test load with towels and unable to recreate noise. If problem continues recommend replacement of motor and capacitor.
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on job for complaints of oven not heating. Test oven for voltage only getting 120v to unit. Test outlet and voltage correct installed with plug for outlet not supplying L2.
OVEN WHIRLPOOL WOS31ES0JS00 Arrived on job for complaints of no power. Checked and no power supply found breaker in off position. Turn on breaker and test oven. Oven heating properly.
MICROWAVE KITCHENAID KOCE500ESS05 Arrived on job for complaints of display not shutting off. Found panel short keypad. After replacement test operation.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for customer complaint of unit making knocking noise when ice maker is on. Sounds like the ice maker is not releasing ice properly or heater is not activating all the time to release ice from mold before ice maker module rotates. Spoke with RJ, ordering harness and ice maker. ; ordrng 1 W10884720 (harns-wire)"
WASHER MAYTAG MVWB865GC0 Arrived on job for complaints of damaged lid. Confirmed damage and replaced lid. No leaks detected at time of service
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on job for complaints of rattling noise. Removed back and found tube touch from added pad to remove noise. No leaks detected at time of service.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on job for complaints of not dispensing ice. Found impeller loose. Tighten impeller but it returns to being loose. Replaced impeller and motor. Tested operation and no leaks detected.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived onsite to test unit for not making ice. Replaced bail arm and extension due to ice maker not completing full cycle. Retested unit and ice maker did complete full cycle. Made customer aware that if issue continues, the wire harness may need to be replaced. Job complete."
VENTHOOD KITCHENAID KWCU360JSS0 "Arrived onsite to replace 3 light bulbs. Replaced bulbs, tested unit and unit functions correctly.
MICROWAVE JENN-AIR JMC2430DP01 Arrived on job to replace console. After replacement test operation.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for customer complaint of noise issue, found noise coming from evaporator fan motor, I replaced fan motor, noise was reduced, unit tested good."
COOKTOP KITCHENAID KGCU463VSS01 "Arrived to replace burner head. Tested unit, unit operated normal."
WASHER MAYTAG MVWB865GC0 "Arrived on site and inspected washer and found F6E2 error code for communication failure between control board and control panel. Both would need to be replaced to correct issue. Washer will not enter a diagnostic cycle to confirm other operations are good.
MICROWAVE JENN-AIR JMC2430DP01 Arrived on job for complaints of stuck button code. Confirmed code will need console to complete repairs. ; ordrng 1 W11229663 (PANEL )
COOKTOP KITCHENAID KGCU463VSS01 Arrived on job for complaints of spark continue after lights. Unable to recreate issue ordered burner head for return visit. ; ordrng 1 WPW10256027 (burnr-head)
DISHWASHER KITCHENAID KDTE104DSS0 Arrived onsite for the dishwasher leaking. Installed new sump and pump motor that was ordered. Dishwasher tested good and no leaks detected. Complete
OVEN KITCHENAID KEBS109ESS00 Arrived on job to replace thermostat. After replacement test operation. Oven heating normally.
REFRIGERATOR KITCHENAID KFIV29PCMS02 "Arrived on site for no cool. Found both compartments not cooling,removed evaporator cover in both compartments,found no traces of dye on either evaporator. Removed compressor cover no traces of dye in compressor compartment. Checked pressure low side reading -25 high side 125,called tech support,per tech support pressurized system and checked connection diagnosed leak at exchanger in compressor compartment. Per tech support whirlpool will contact customer within 72 hrsSr#7728166923"
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Arrived on site to install parts. Installed a new main control powered unit on evaporator fan powered on checked air flow in fresh food good.