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for Driftwood, TX
He was courteous and professional and I hope if I need services again it is him.
Joe - Driftwood, TX
Punctual & great service
Christiane - Driftwood, TX
Arrived on time, worked quickly and efficiently.
Dennis - Driftwood, TX
Michael - Driftwood, TX
Very responsive and professional, friendly service. Fixed the problem quickly and accurately.
Ivan - Driftwood, TX
Carrie - Driftwood, TX
Camille - Driftwood, TX
Beware of their service tactics!
Dustin - Driftwood, TX
It would have been nice to have the person I called tell me to flip the breaker on the outside of the house before charging me $150 to take 5 minutes and do it himself when he got there. Seems like they were just out to collect money rather than try to help their clients. Won’t be using them again
James - Driftwood, TX
Lee - Driftwood, TX
Steven - Driftwood, TX
The repairman was on time, made the repair fast, but neatly and was on his way. Great job!
Steven - Driftwood, TX
Outstanding Service Quality
Richard - Driftwood, TX
Professional, friendly and efficient
Stuart - Driftwood, TX
Mike - Driftwood, TX
great job, very professional
Tim - Driftwood, TX
Great appliance repair experience
Randall - Driftwood, TX
Great communication regarding the appointment. Technician was knowledgeable, professional and friendly. He was experienced enough to order additional circuit boards that could be the issue so the repair was completed in one visit following the initial visit to diagnose the problem.
Constance - Driftwood, TX
Servicemen were great.. on time, courteous and most importantly, fixed problem. The 3 visits it took to fix my microwave was a bit frustrating (the need for a 2nd repair person, then incorrect part) but ultimately problem was resolved.
Matt - Driftwood, TX
Fastest repair ever!
Susan - Driftwood, TX
Matt - Driftwood, TX
Brandon was very communicative throughout his diagnosis and thorough in seeking out the issue with our oven. He isolated the problem but didn't have the right parts to fix on initial visit. Would have rated higher if I had a working oven like I was told I would have when he left.
Ryan - Driftwood, TX
The technician had expertise and efficiency. Arrived early, was very helpful. Had to rescheduke the original appointment which was an easy process. Thanks!
Kathy - Driftwood, TX
Did a great job!
Richard - Driftwood, TX
Brandon arrived at the scene, assessed the problem, and provided a quote for the work needed to repair the appliance. Earlier I had priced new units comparable the current appliance. The price to repair the current dishwasher was considerably less than replacing the unit. Brandon did the work efficiently and effectively.
Steven - Driftwood, TX
Said he could fix problem for $350 until found out unit was under warranty then just calibrated machine to fix?? Highly questionable it is fixed unit still will not add enough water to wash or rinse clothes!
WASHER MAYTAG MVW7230HC0 "Arrived on site to replace latch and bezel, after replacing parts, unit tested good."
DRYER MAYTAG MEDB850YW0 "Arrived on site for customer complaint of unit not heating, found failed element and high liming cut off, I replaced both parts, unit tested good."
REFRIGERATOR KITCHENAID KFIV29PCMS02 "Arrived on site for cooling issue. Found traces of oil on fresh food evaporator,replaced evaporator,compressor and drier vacuumed system down unit kept vacuum recharged system to manufacture spec. Per service pointer W11092686 secured 2 clamps and zip tied evaporator to clamps,modified drip pan,secured thermistor to correct location on suction line using foil tape and a zip. Powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Parts covered under sealed system warranty labor
REFRIGERATOR LG LMX25964ST/00 "Arrived on site for no cool. Pierced low side pressure reading +40 diagnosed a defective compressor,installed a new compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good"
REFRIGERATOR KITCHENAID KSRG25FKSS04 "Arrived on site for customer complaint of unit not powering on, found tripped breaker. I reset breaker, unit tested good.
REFRIGERATOR KITCHENAID KSF26C6XYY04 "Arrived on site for cooling complaint. Per customer no change in cooling from prev repair,removed evaporator cover,found weak to no frost pattern on evaporator,heat exchanger tubing heavily corroded at and inside liner.
REFRIGERATOR KITCHENAID KSRG25FKSS04 "Arrived on site to replace broken evaporator fan motor, I replace motor, unit tested good.
REFRIGERATOR KITCHENAID KSSS48QMX01 Arrived on job to inspect door issue. Found the trim not center on door cause it to be crooked. Adjusted trim to proper setting
REFRIGERATOR KITCHENAID KSSS48QMX01 Arrived on job to replace fitting. After replacement test operation not dripping anymore.
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to test unit for oven not working. Test unit and found bad control board. Replaced board test unit and unit test good unit heating to 350 job complete
WASHER MAYTAG MVW7230HC0 Arrived on job for complaints of damaged parts. Found the bezel and latch damaged not locking. ; ordrng 1 W11215091 (BEZEL ) and 1 W11394572 (LATCH )
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on job to install fitting. After replacement test operation all functions working properly. No leaks detected at time of service.
REFRIGERATOR KITCHENAID KSRG25FKSS04 "Arrived on job to install parts from previous technician. Replaced defrost bi-metal found fan terminal damaged and heater good. Ordered fan motor and return heater. ; ordrng 1 4389144 (motor,evap.fan)"
REFRIGERATOR KITCHENAID KSF26C6XYY04 Arrived on job for complaints of temperature warm in both freezer and refrigerator. Found the evaporator fan not working. Tested and 120v to fan. After replacement test operation fan working.
REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived on job for complaints of freezer warm. Exposed evaporator in freezer and found ice ball in top right corner. Compressor running and all fans working.; ordrng 1 TJ90SF8404 (TUBE) and 1 W10276644 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
REFRIGERATOR KITCHENAID KSSS48QMX01 Arrived on job to replace fitting. After examining repair needed will require removing door to gain access. Two man job. ; saved tckt
REFRIGERATOR LG LMX25964ST/00 "Arrived on job for complaints of not cooling. Found no frost pattern, compressor running and hot but condenser line not. Amp draw less than 2 and if I unplugged refrigerator and back in compressor starts not over loading. Ordering process tube, evaporator ,dryer and compressor. SStech needed; ordrng 1 4J00977P (TUBE) and 1 5421JJ1003S (EVAPORATOR ) and 1 5851JA2007E (DRYER ) and 1 TCA36411702 (COMPRESSOR )"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on job for complaints of ice in freezer. Found that the ice is on bottom from a blockage in drain. Removed ice to examine the drain and found the fitting squeezed close. Ordered new fitting. ; ordrng 1 WP2304888 (fitting)
REFRIGERATOR KITCHENAID KSRG25FKSS04 "Arrived onsite for the refrigerator not cooling. During testing found that the freezer evaporator is frozen solid. There is defrost issue and evaporator fan is running. Will need to replaced defrost control , thermostat, defrost bi-metal , heater.
REFRIGERATOR KITCHENAID KRSC503ESS00 "Arrived onsite for the refrigerator Not cooling. During testing found that the evaporator is frozen solid on the fresh food section. Need to defrost for 48hrs . Will need to replaced evaporator fan and controls and thermostat. ; ordrng 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 1 W10316760 (thermistor) and 1 W11130211 (cntrl-elec)"
DRYER MAYTAG MEDC215EW Arrived on job for complaints of dryer turning off. Customer said that the timer stops in the same position each time. Advanced timer to about the Sam spot and tested. Replace timer and test operation.
OVEN KITCHENAID KODE300ESS04 "Arrived on site for customer complaint of unit peeling in upper oven, called techline
REFRIGERATOR KITCHENAID KSCS25FTMS02 "Arrived on site for customer complaint of ice door stuck open overnight, found failed ice door motor, I replaced ice door motor, unit tested good."
RANGE WHIRLPOOL WGE745C0FS01 "Arrived on site for customer complaint of left rear burner sparking, found failed switch and burner. I replaced both parts, unit tested good."
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of unit not functioning and acting sporadically on the UI console. I replaced the console, unit tested good."
REFRIGERATOR KITCHENAID KSSS48QMX01 "Arrived on site for customer complaint of knocking noise and leaking out of dispenser, found bad connection at water valve from fitting water line and air baffle faulty. I replaced water valve and air baffle, also need the fitting/water line due to dripping out of dispenser water line. Ordering water line/fitting. ; ordrng 1 8201537 (fitting) and 1 CNOTE (2 HOUR JOB)"
REFRIGERATOR KITCHENAID KSSS48QMX01 "Arrived on site for customer complaint of water leaking and making loud knocking noise. Found leak coming out of water dispenser due to failed water valve, found loud knocking noise coming from failing air baffle, ordering parts. ; ordrng 1 WP2221296 (air-baffle)"
DISHWASHER KITCHENAID KUDC20FVSS3 Arrived on site to test unit for unit melted cups. Found bad control board and bad harness and bad thermostat. Customer will think about getting this fix will call back job complete.
MICROWAVE GE SCB1001KSS01 Arrived on site to test unit for display not working and buttons not working. Test unit and found display flickering not allowing to set time to cook and buttons not responding. Also unit is missing waveguide will order new control board and new panel and wave guide. Office to reschedule will need autho ; ordrng 1 WB06X10638 (CANOPY MICA) and 1 WB07X10927 (PANEL )
OVEN KITCHENAID KOSE500ESS02 "Arrived on site for customer complaint of no display, found blown fuse, I replaced fuse, unit tested good."
OVEN KITCHENAID KOSE500ESS02 "Arrived on site for customer complaint of unit not powering on, found blown fuse, ordering fuse and blower motor just in case. ; ordrng 1 W11204568 (FUSE) and 1 W11245567 (BLOWER)"
DRYER WHIRLPOOL WED92HEFW0 "Arrived on site for customer complaint of dryer not heating found broken heating element, I replaced heating element, unit tested good."
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on job to replace both control boards. After replacement test operation.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for customer complaint of u it not washing dishes, found faulty motor, I replaced motor, unit tested good. No leaks"
DISHWASHER MAYTAG MDB7959SHZ0 "Arrived on site for customer complaint of upper rack falling apart, found multiple broken pieces, I replaced adjusters, tracks, unit tested good."