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for Driftwood, TX
Outstanding Service Quality
Richard - Driftwood, TX
Professional, friendly and efficient
Stuart - Driftwood, TX
Mike - Driftwood, TX
great job, very professional
Tim - Driftwood, TX
Great appliance repair experience
Randall - Driftwood, TX
Great communication regarding the appointment. Technician was knowledgeable, professional and friendly. He was experienced enough to order additional circuit boards that could be the issue so the repair was completed in one visit following the initial visit to diagnose the problem.
Constance - Driftwood, TX
Servicemen were great.. on time, courteous and most importantly, fixed problem. The 3 visits it took to fix my microwave was a bit frustrating (the need for a 2nd repair person, then incorrect part) but ultimately problem was resolved.
Matt - Driftwood, TX
Fastest repair ever!
Susan - Driftwood, TX
Matt - Driftwood, TX
Brandon was very communicative throughout his diagnosis and thorough in seeking out the issue with our oven. He isolated the problem but didn't have the right parts to fix on initial visit. Would have rated higher if I had a working oven like I was told I would have when he left.
Ryan - Driftwood, TX
The technician had expertise and efficiency. Arrived early, was very helpful. Had to rescheduke the original appointment which was an easy process. Thanks!
Kathy - Driftwood, TX
Did a great job!
Richard - Driftwood, TX
Brandon arrived at the scene, assessed the problem, and provided a quote for the work needed to repair the appliance. Earlier I had priced new units comparable the current appliance. The price to repair the current dishwasher was considerably less than replacing the unit. Brandon did the work efficiently and effectively.
Steven - Driftwood, TX
Said he could fix problem for $350 until found out unit was under warranty then just calibrated machine to fix?? Highly questionable it is fixed unit still will not add enough water to wash or rinse clothes!
King - Driftwood, TX
Kevin arrived as scheduled, communicated clearly the problem after doing his diagnostic exams and followed up with good recommendations...! We will be using them again, if needed!
Julie - Driftwood, TX
I was very impressed with Brandon and his expertise. He was extremely professional. A wonderful experience from start to finish.
Jefferey - Driftwood, TX
Connor was extremely knowledgeable and did excellent work
DRYER WHIRLPOOL MGD6630HW0 "Arrived on site and found F3E3 saved multiple times, inlet thermistor is showing 9.8K, outlet thermistor is showing 4.8K, techline recommendation is to replace both thermistors and control. 1 W10623852 (thermistor) and 1 W11350218 (CONTROL BOARD ) and 1 WP8577274 (thermistor)"
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived on site for damaged door and damaged side ui panel. Door gaskets were already installed on door,found icemaker tray warped and customer never got filter cap when he purchased unit. Installed new icemaker,door and side panel ui,reassembled door found paddles unresponsive,installed new paddles tested dispenser. Water and ice dispenser working as designed."
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site to replace controls and float switch, after replacing parts, unit tested good."
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived on site for door issue.. Removed damaged ui ordering part under part number on old ui; ordrng 1 W11099342 (SIDE UI CONTROL)"
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for customer complaint of unit stopping mid cycle, found float switch error, and stuck keypad error, ordering float switch, control, and console. ; ordrng 1 WPW10195039 (float switch)"
DRYER WHIRLPOOL MGD6630HW0 "Arrived on site for customer complaint of error code, found faulty thermistor, I replaced thermistor, unit tested good."
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for customer complaint of unit not washing, found faulty wash motor, I replaced wash motor, unit tested good
DISHWASHER KITCHENAID KDTM404EWH3 "Arrived on site for customer complaint of unit not heating, found rinse aid was set to lowest setting and customer has hard water, I set rinse aid to highest setting, unit tested good."
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of f5e1 error code, called techline, they instructed me to replace main control, I replaced control, unit tested good."
WASHER MAYTAG MVWX700XL2 "Arrived on site for customer complaint of unit making noise and not spinning, found gearcase needs replacing, quoted customer for repair, customer is going to buy a new washer. Collected service fee on cc"
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for customer of unit making loud noise, found faulty drain pump, I replaced drain pump unit tested good."
WASHER WHIRLPOOL WTW4900BW0 Arrived on job for complaints of no operation. Found lid lock not working. Will need lid lock to complete. If problem persists test and replace control board if needed.; ordrng 1 W10404050 (lid lock)
RANGE JENN-AIR JDRP548WP03 "Arrived on job for complaints of left burners not working. Upon inspection found blockage in oriface. Adjusted gas flow,ran test and all functions working properly."
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived on site and found ordered door UI is not correct, spoke with DW and we will order every part on door to have it assembled before arriving in customers home. Bins and connections will be attached and handle transplanted should be the only parts transferred. No water leaks detected at time of service; ordrng 1 W10696713 (gasket) and 1 W10757499 (bracket) and 1 W10757499 (bracket) and 1 W10792144 (shield) and 1 W10882291 (gasket) and 1 W10917313 (gasket-dor) and 1 W11048097 (ICE DOOR) and 1 W11086558 (panel-ui) and 1 W11087492 (switch) and 1 W11099342 (cntrl-elec) and 1 WPW10298244 (handle)"
WASHER WHIRLPOOL WTW4900BW0 "Arrived on site for part hanger, I replaced gearcase, cam, actuator, belt, hub, and washplate."
WASHER WHIRLPOOL WTW4900BW0 "Arrived on site for customer complaint of washer not starting and noise issues. Found multiple problems, found actuator would not engage spin cycle, found gearcase leaking oil and loud noise, found wash plate stripped, hub stripped. Ordering washplate, actuator, gearcase, cam, belt, and hub. ; ordrng 1 CNOTE (AUTH) and 1 W10215115 (washplate)"
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for customer complaint of noise issue, I tested fan motors in diagnostic mode, tested good, I heated oven up to 450 degrees, unit tested good at time of service."
COOKTOP WHIRLPOOL KGCU463VSS02 "Arrived on site for customer complaint of unit sparking while in use, I could not get unit to duplicate issue on site. Instructed customer to make sure burner caps were properly in place and try to take video if it happens again."
REFRIGERATOR WHIRLPOOL KBRC36FTS04 "Arrived on site for customer complaint of RC compartment freezing food, found bad thermistor, ordering thermistor. I quoted customer for control board if needed. Ordering thermistor; ordrng 1 WP2188820 (thermistor)"
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for to replace door and control, after replacing unit tested good.
DISHWASHER KITCHENAID KDTE334GPS Arrived on site. Check for no operation issues. Found one out of five loads unit shuts off towards the end of the cycle. Ran diagnostic test and found no error codes for problem. Customer stated electrician came out and found cord not correctly installed that could have triggered board to go bad. Recommending control being swapped out but customer does not want repairs at this time. Customer is going to get with builder and installers to see if they can get unit swapped out completely. No leaks present. Job complete
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived on site for door issues. Found unit missing filter cap and ice room gaskets. Unable to remove panel ui with no damage to ui panel. Will need to order ui panel,gaskets, air ducts and cap to complete repair; ordrng 2 W10799315 (AIR DUCT)s and 1 W10813884 (CAP) and 2 W10828417 (GASKET)s and 2 W10834283 (RETAINER)s and 1 W11262313 (PANEL UI)"
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for customer complaint of dishwasher stopping during the cycle and flashing lights. Found 2-1 error code in diagnostic mode, stuck keypad. Replaced console, unit tested good."
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to replace control boards and left side drawer with control, I replaced both controls, but the door/drawer did not come with the control like it’s says in the parts diagram, ordering drawer control ; ordrng 1 WPW10769076 (cntrl-elec)"
WASHER ELECTROLUX EFLS627UTT0 "Arrived on site for customer complaint of smell coming from washer, and when customer would wash in cold, she would feel hot water. Found cold and hot water lines were reversed, I switched the water lines to the correct valves, unit tested good."
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to replace wash motor, dispenser, and wheel, after replacing, unit tested good."
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site for customer complaint of unit not cleaning dishes, found faulty wash motor, broken dispenser, and broken wheel on bottom rack. Ordering sump, dispenser, and wheel. ; ordrng 1 W10861000 (detergent dispenser) and 1 WPW10195417 (wheel)"
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for upper rack falling test unit and found broken adjusters. Replaced adjuster kit test unit and unit test good job complete.
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of F5E1 error code during self clean. Called techline, tested door latch, latch tested good, I reset control and cleared error codes, unit tested good. 7724047925"
WASHER MAYTAG MHW3505FW0 "Arrived on site for customer complaint of unit not draining, found filter on drain pump needed cleaning, I removed clog from filter, unit tested good.
WINE COOLER KITCHENAID KUWR204ESB00 "Arrived on site for customer complaint of noise issue, found noise coming from frame vibration when condenser fan was running, added foam stripping , unit tested good."
DRYER ELECTROLUX EFME617STT0 "Arrived on site for customer complaint of unit not working, found start windings on motor were bad, ordering motor and blower wheel. ; ordrng 1 134693302 (MOTOR) and 1 5304513609 (BLOWER WHEEL)"
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of unit malfunctioning, found deli drawer control and wires had corrosion, shorted out controls. Ordering drawer and controls . 1 W10815669 (dor-fip ss) and 1 WPW10675033 (cntrl-elec)"
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for customer complaint of unit leaking, found drain extensions as the issue, I replaced , unit tested good."
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site to replace UIB and control, after replacing, unit tested good."