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for Driftwood, TX
Mike - Driftwood, TX
great job, very professional
Tim - Driftwood, TX
Great appliance repair experience
Randall - Driftwood, TX
Great communication regarding the appointment. Technician was knowledgeable, professional and friendly. He was experienced enough to order additional circuit boards that could be the issue so the repair was completed in one visit following the initial visit to diagnose the problem.
Constance - Driftwood, TX
Servicemen were great.. on time, courteous and most importantly, fixed problem. The 3 visits it took to fix my microwave was a bit frustrating (the need for a 2nd repair person, then incorrect part) but ultimately problem was resolved.
Matt - Driftwood, TX
Fastest repair ever!
Susan - Driftwood, TX
Matt - Driftwood, TX
Brandon was very communicative throughout his diagnosis and thorough in seeking out the issue with our oven. He isolated the problem but didn't have the right parts to fix on initial visit. Would have rated higher if I had a working oven like I was told I would have when he left.
Ryan - Driftwood, TX
The technician had expertise and efficiency. Arrived early, was very helpful. Had to rescheduke the original appointment which was an easy process. Thanks!
Kathy - Driftwood, TX
Did a great job!
Richard - Driftwood, TX
Brandon arrived at the scene, assessed the problem, and provided a quote for the work needed to repair the appliance. Earlier I had priced new units comparable the current appliance. The price to repair the current dishwasher was considerably less than replacing the unit. Brandon did the work efficiently and effectively.
Steven - Driftwood, TX
Said he could fix problem for $350 until found out unit was under warranty then just calibrated machine to fix?? Highly questionable it is fixed unit still will not add enough water to wash or rinse clothes!
King - Driftwood, TX
Kevin arrived as scheduled, communicated clearly the problem after doing his diagnostic exams and followed up with good recommendations...! We will be using them again, if needed!
Julie - Driftwood, TX
I was very impressed with Brandon and his expertise. He was extremely professional. A wonderful experience from start to finish.
Jefferey - Driftwood, TX
Connor was extremely knowledgeable and did excellent work
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site for customer complaint of UIB not responding to certain functions, found defrost button, and reheat buttons not responding. Also found display missing digits. ; ordrng 1 W11197501 (UIB)"
MICROWAVE WHIRLPOOL KOCE500EWH02 "Arrived on site for customer complaint of door not closing properly. Found unit to test good if customer will allow the sprigs to close the door, and make sure they are closing manually."
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for customer complaint of f1e2 error code, stuck keypad. Found ribbon was loose from appliance manager board, after securing ribbon, unit tested good."
REFRIGERATOR JENN-AIR JS48SEDUDB00 "Arrived on site for for customer complaint of UIB not responding and water not working. Found miscommunication between control board and UIB control, also the water paddle was not working. I replaced both control boards and pads. Tested good."
OVEN WHIRLPOOL WOS92E "Arrived on site for customer complaint of control not responding after self clean. Found control fuse was bad, after replacing fuse, unit tested good.
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of glass shattering during use, found outer glass broken, after I replaced outer glass door, unit tested good."
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to replace broken dispenser, after I replaced unit tested good."
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for customer complaint of unit leaking every once in a while, I could not get unit to duplicate issue while on site. Drain lines were clear, water valve tested good."
OVEN KITCHENAID KOSE500ESS00 "Arrived on site for customer complaint of unit not maintaining proper temperature, found faulty relay on control board, I replaced control, tested good."
COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site and replaced valve and the harness, no further repair is required at this time, job complete."
REFRIGERATOR KITCHENAID KBFN502ESS00 "Arrived on site for customer complaint of freezer being frosted over, they mentioned they had grand kids over this weekend, signs of air leak/freezer door being left open. I ran diagnostic test, everything passed in diagnostic mode."
MICROWAVE KITCHENAID KHMS2056SSS2 "Arrived on site for customer complaint of hood lights not working, found relay control boards were shorted, after replacing both boards, unit tested good."
REFRIGERATOR JENN-AIR JS48SEDUDB00 "Arrived on site for customer complaint of water not dispensing, found no power getting to water valve when pad is pressed. Ordering pad and control. ; ordrng 1 W10133603 (pad) and 1 WP2321746 (cntrl-elec)"
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site for customer complaint of front right burner not igniting like the other burners. Found faulty valve not activating the ignition switch during start up. Ordering valve. ; ordrng 1 W10859922 (valve-gas)
MICROWAVE KITCHENAID KHMS2056SSS2 "Arrived on site to replace relay board, we had the wrong relay board. Ordering correct relay board. ; ordrng 1 CNOTE (2 MAN JOB) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WP8206488 (cntrl-elec)"
OVEN WHIRLPOOL GBS307PDS11 Arrived on job for complaints of F3 error code. Removed sensor and test sensor open and control gave code when unplugged.
MICROWAVE WHIRLPOOL KOCE500EWH02 "Arrived on site for customer complaint of door not closing properly and light would stay on, found door was warped, ordering door. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10775492 (glass-door)"
OVEN WHIRLPOOL WOS51EC0AS03 Arrived on job to replace control. After replacement of control test oven temperature. Operation and temperature good.
DISHWASHER WHIRLPOOL KDTM354DSS5 "Arrived on site for customer complaint of unit not washing, found faulty wash motor. I replaced wash motor, unit tested good. Collected payment on cc; ordrng 1 CNOTE (SCODE)"
MICROWAVE KITCHENAID KHMS2056SSS2 "Arrived on site for customer complaint of lights not working, I was unable to remove microwave without a second tech. More then likely the unit will need the relay board, new lights were installed, and no power getting to lights. 5125875600; ordrng 1 CNOTE (2MAN JOB) and 1 CNOTE (OFFICE TO RESCHEDULE )"
OVEN WHIRLPOOL WOS92EC0AE00 "Arrived on site for customer complaint of broil element piping, sparking and smoking. Found bad broil element, I replaced element unit tested good."
COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site for customer complaint of flames being to high, and front right burner not igniting all the time. I found gas valves needed adjusting due to all burners not simmering, and front right burner cap needed adjusting. I adjusted all burner valves and burner cap, unit tested good."
OVEN KITCHENAID KEBS208SSS04 "Arrived on site for customer complaint of upper oven error, found blower motor was faulty, I replaced blower motor, unit tested good. Collected payment on cc."
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for customer complaint of upper rack falling off, found stop was missing, I installed stop, unit tested good. Also added a loop in drain hose under sink."
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for customer complaint of noise issue after family was in town. Found some ice build up on left side of evaporator. I entered diagnostic mode and changed defrost to every 8hours, also instructed customer to defrost unit for 48 hours. I explained that if the door was left open it could cause this issue."
OVEN KITCHENAID KOSE500ESS01 "Arrived on site for customer complaint of inner glass broken. Found window pack glass broke, I replaced window pack glass, tested good."
OVEN KITCHENAID KEBS208SSS04 Arrived on job to replace fuse. After replacement of fuse test oven operation normal.
OVEN KITCHENAID KEBS208SSS04 "Arrived on site for customer complaint of upper oven not heating, I found failed thermal fuse. Ordering thermal fuse. Warranty, same fuse failed. ; ordrng 1 WP8304452 (fuse-thrml)"
WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site for customer complaint of unit leaking out of the door, found dog hair build up in between the glass door and rubber door bellow. I cleaned and removed the dog hair and debris, unit tested good."
COOKTOP KITCHENAID KCGS356ESS00 "Arrived on site for customer complaint of rusting cooktop, found rust on edges of cooktop, I replaced cooktop, tested good."
WASHER WHIRLPOOL WTW5000DW1 Arrived on job for complaints of clothing knotted. Replaced control and calibration program ran. No leaks detected. Job complete
OVEN WHIRLPOOL WOS51EC0AS01 Arrived on site to test unit for unit over cooking. Test unit and found sensor at room temperature to be 90 degrees. Replaced sensor test sensor at room temp and sensor at 69 degrees. Test unit by heating to 350 and unit test good.
OVEN WHIRLPOOL KOCE500ESS07 Arrived on site to replaced ui. Replaced ui and display working correctly. Test unit and unit working as designed unit getting to 350. Job complete no damaged found on new ui.
REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site for customer complaint of unit leaking, found loose connection at water valve, I tightened hose con at valve, unit tested good."
DISHWASHER WHIRLPOOL GU2475XTVY3 "Arrived on site for customer complaint of dishwasher not starting cycle, found faulty UIB, I replaced UIB panel unit tested good. Collected payment on ccPanel