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Local Reviews
for Driftwood, TX

Appliance Express Rated 4.7 out of 5 stars based on 31 customer reviews

Map of Driftwood, TX

great service




Review of Appliance Express


Map of Driftwood, TX

Marianne




Review of Appliance Express

Very knowledgeable


Map of Driftwood, TX

Great service!




Review of Appliance Express

Very knowledgeable about the repair needed.


Map of Driftwood, TX

He was courteous and professional and I hope if I need services again it is him.




Review of Appliance Express


Map of Driftwood, TX

Punctual & great service




Review of Appliance Express

Arrived on time, worked quickly and efficiently.


Map of Driftwood, TX

Great Service




Review of Appliance Express


Map of Driftwood, TX

Great service




Review of Appliance Express

Very responsive and professional, friendly service. Fixed the problem quickly and accurately.


Map of Driftwood, TX

Excellent Service




Review of Appliance Express


Map of Driftwood, TX

Great Service




Review of Appliance Express


Map of Driftwood, TX

Gas range




Review of Appliance Express


Beware of their service tactics!




Review of Appliance Express

It would have been nice to have the person I called tell me to flip the breaker on the outside of the house before charging me $150 to take 5 minutes and do it himself when he got there. Seems like they were just out to collect money rather than try to help their clients. Won’t be using them again


Great




Review of Appliance Express


Great service




Review of Appliance Express


Wonderful service




Review of Appliance Express

The repairman was on time, made the repair fast, but neatly and was on his way. Great job!


Great service




Review of Appliance Express


Outstanding Service Quality




Review of Appliance Express

Professional, friendly and efficient


Great service




Review of Appliance Express


mircowave issue




Review of Appliance Express

great job, very professional


great service




Review of Appliance Express


Great appliance repair experience




Review of Appliance Express

Great communication regarding the appointment. Technician was knowledgeable, professional and friendly. He was experienced enough to order additional circuit boards that could be the issue so the repair was completed in one visit following the initial visit to diagnose the problem.


Reliable service




Review of Appliance Express

Servicemen were great.. on time, courteous and most importantly, fixed problem. The 3 visits it took to fix my microwave was a bit frustrating (the need for a 2nd repair person, then incorrect part) but ultimately problem was resolved.


Prompt Arrival




Review of Appliance Express


Fastest repair ever!




Review of Appliance Express


Thorough Diagnosis




Review of Appliance Express

Brandon was very communicative throughout his diagnosis and thorough in seeking out the issue with our oven. He isolated the problem but didn't have the right parts to fix on initial visit. Would have rated higher if I had a working oven like I was told I would have when he left.


Great service.




Review of Appliance Express

The technician had expertise and efficiency. Arrived early, was very helpful. Had to rescheduke the original appointment which was an easy process. Thanks!


Robert J.

Robert J.

REFRIGERATOR GE GTS18GBEMRWW "Arrived on job for complaints of frost in freezer. Found the freezer door not sealed.

Near Brownson Ln, Driftwood, TX 78619
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KGCU463VSS01 "Arrived on site to test unit for FR burner still trying to ignite after flame already present, test unit found bad ignitor, order new RF orifice holder, also order new RF valve, ; ordrng 1 WPW10364556 (RF ORIFICE HOLDER) and 1 WPW10385582 (RF VALVE )"

Near Hazelnut Ct, Driftwood, TX 78619
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KBFN502ESS01 Arrived on job for complaints of no light. Checked voltage at inverter board no power. Checked voltage at main control p2-1 why and p3-1 0 voltage. No power supply from main control to inverter. . ; ordrng 1 WPW10739408 (cntrl-elec)

Near Ranchers Club Ln, Driftwood, TX 78619
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KUDC10FXSS5 "Arrived on site for customer complaint of dishwasher smoking and power loss, found control failed, I replaced control, unit tested good.

Near Hawthorne Loop, Driftwood, TX 78619
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to replace failed console, I replaced console, unit tested good."

Near Linden Loop, Driftwood, TX 78619
Robert J.

Robert J.

DRYER WHIRLPOOL WED5100HW0 Arrived on job for complaints of dryer shutting off. Found the vent restriction. Will need to correct air flow issue.

Near Billie Brooks Dr, Driftwood, TX 78619
Richard P.

Richard P.

ICE MACHINE KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator not working properly. Installed new pantry UI and harness. And refrigerator tested good. Complete

Near Linden Loop, Driftwood, TX 78619
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on job for complaints of icemaker not working ran diagnostics and found icemaker not finding home position and refrigerator thermistor not working.

Near Sad Willow Pass, Driftwood, TX 78619
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for customer complaint of unit putting off a lot of heat under the oven, and not able to access all the modes. I found the oven is sitting on a cabinet that is not solid underneath. According to Whirlpool, this oven needs to sit on a solid platform. Also found u it was in demo mode. Called techline, SR# 7728700748 and instructed customer to contact builder to have unit sit on solid platform and make sure the bottom of the oven has clearance of at least 1.25 inches from top of drawer."

Near Nature View Loop, Driftwood, TX 78619
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDS01DLSS2 "Arrived on site to replace vent and gasket, replaced both parts test unit and found unit still clicking, found shorted control board, removed new vent and gasket. Installed old vent and gasket. Job complete"

Near Marigold Ct, Driftwood, TX 78619
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KDTE304GPS "Arrived on site to test unit for unit not draining, tested unit for glass stuck in drain motor, removed glass test unit, unit test good, no leaks present at this time. Job complete"

Near Rutherford Dr, Driftwood, TX 78619
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KUDS01DLSS2 "Arrived on site for customer complaint of unit making knocking noise, found noise coming from vent, ordering vent and gasket. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WP8269259 (gasket) and 1 WP8545533 (vent)"

Near Marigold Ct, Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID WRV986FDEM "Arrived on site for customer complaint of unit leaking, found defrost drain line was clogged, found clog in extension, I replaced extension, defrosted drain line, unit tested good."

Near Rutherford Dr, Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for customer complaint of noise issue during ice harvest, found ice maker module was rotating before ice heater activated, I replaced wire harness, unit tested good at time of service."

Near Nature View Loop, Driftwood, TX 78619
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job to replace UI. After replacement test operation. No leaks detected at time of service.

Near Hawthorne Loop, Driftwood, TX 78619
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW2 Arrived on job for complaints of noise. Ran diagnostics and found no codes or noise. Ran test load with towels and unable to recreate noise. If problem continues recommend replacement of motor and capacitor.

Near Cedar Pass Rd, Driftwood, TX 78619
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on job for complaints of oven not heating. Test oven for voltage only getting 120v to unit. Test outlet and voltage correct installed with plug for outlet not supplying L2.

Near Grant Wood Ave, Driftwood, TX 78619
Robert J.

Robert J.

OVEN WHIRLPOOL WOS31ES0JS00 Arrived on job for complaints of no power. Checked and no power supply found breaker in off position. Turn on breaker and test oven. Oven heating properly.

Near Nature View Loop, Driftwood, TX 78619
Robert J.

Robert J.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on job for complaints of display not shutting off. Found panel short keypad. After replacement test operation.

Near Linden Loop, Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for customer complaint of unit making knocking noise when ice maker is on. Sounds like the ice maker is not releasing ice properly or heater is not activating all the time to release ice from mold before ice maker module rotates. Spoke with RJ, ordering harness and ice maker. ; ordrng 1 W10884720 (harns-wire)"

Near Nature View Loop, Driftwood, TX 78619
Robert J.

Robert J.

WASHER MAYTAG MVWB865GC0 Arrived on job for complaints of damaged lid. Confirmed damage and replaced lid. No leaks detected at time of service

Near Linden Loop, Driftwood, TX 78619
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on job for complaints of rattling noise. Removed back and found tube touch from added pad to remove noise. No leaks detected at time of service.

Near Canna Lily Cir, Driftwood, TX 78619
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on job for complaints of not dispensing ice. Found impeller loose. Tighten impeller but it returns to being loose. Replaced impeller and motor. Tested operation and no leaks detected.

Near Nature View Loop, Driftwood, TX 78619
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived onsite to test unit for not making ice. Replaced bail arm and extension due to ice maker not completing full cycle. Retested unit and ice maker did complete full cycle. Made customer aware that if issue continues, the wire harness may need to be replaced. Job complete."

Near Nature View Loop, Driftwood, TX 78619
Robert J.

Robert J.

VENTHOOD KITCHENAID KWCU360JSS0 "Arrived onsite to replace 3 light bulbs. Replaced bulbs, tested unit and unit functions correctly.

Near Hawthorne Loop, Driftwood, TX 78619
Robert J.

Robert J.

MICROWAVE JENN-AIR JMC2430DP01 Arrived on job to replace console. After replacement test operation.

Near Victorian Gable Dr, Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for customer complaint of noise issue, found noise coming from evaporator fan motor, I replaced fan motor, noise was reduced, unit tested good."

Near Tender Valley Cove, Driftwood, TX 78619
Robert J.

Robert J.

COOKTOP KITCHENAID KGCU463VSS01 "Arrived to replace burner head. Tested unit, unit operated normal."

Near Hazelnut Ct, Driftwood, TX 78619
Kevin B.

Kevin B.

WASHER MAYTAG MVWB865GC0 "Arrived on site and inspected washer and found F6E2 error code for communication failure between control board and control panel. Both would need to be replaced to correct issue. Washer will not enter a diagnostic cycle to confirm other operations are good.

Near Linden Loop, Driftwood, TX 78619
Robert J.

Robert J.

MICROWAVE JENN-AIR JMC2430DP01 Arrived on job for complaints of stuck button code. Confirmed code will need console to complete repairs. ; ordrng 1 W11229663 (PANEL )

Near Victorian Gable Dr, Driftwood, TX 78619
Robert J.

Robert J.

COOKTOP KITCHENAID KGCU463VSS01 Arrived on job for complaints of spark continue after lights. Unable to recreate issue ordered burner head for return visit. ; ordrng 1 WPW10256027 (burnr-head)

Near Hazelnut Ct, Driftwood, TX 78619
Richard P.

Richard P.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived onsite for the dishwasher leaking. Installed new sump and pump motor that was ordered. Dishwasher tested good and no leaks detected. Complete

Near Hawthorne Loop, Driftwood, TX 78619
Robert J.

Robert J.

OVEN KITCHENAID KEBS109ESS00 Arrived on job to replace thermostat. After replacement test operation. Oven heating normally.

Near Bluff Woods Dr, Driftwood, TX 78619
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIV29PCMS02 "Arrived on site for no cool. Found both compartments not cooling,removed evaporator cover in both compartments,found no traces of dye on either evaporator. Removed compressor cover no traces of dye in compressor compartment. Checked pressure low side reading -25 high side 125,called tech support,per tech support pressurized system and checked connection diagnosed leak at exchanger in compressor compartment. Per tech support whirlpool will contact customer within 72 hrsSr#7728166923"

Near Moss Rose Ln, Driftwood, TX 78619
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Arrived on site to install parts. Installed a new main control powered unit on evaporator fan powered on checked air flow in fresh food good.

Near Driftwood, TX 78619