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for Driftwood, TX
James - Driftwood, TX
Andrew was very courteous. He knew the appliance and did a great job diagnosing the problem immediately and did the repairs. We now have ice.
Great service but problem almost fixed
James - Driftwood, TX
Don’t know how to rate Brandon. He did replace a part in our freezer but the ice maker still doesn’t make ice.
Zeke - Driftwood, TX
The service was quick and informative
Didn’t fix the problem.
Keith - Driftwood, TX
They have been out 2 times and still have not fixed the problem. Then when I called to tell them that the repair didn’t work they set up another appointment in 3 days. No sense of urgency at all.
Mike - Driftwood, TX
Marianne - Driftwood, TX
Kenneth - Driftwood, TX
Very knowledgeable about the repair needed.
He was courteous and professional and I hope if I need services again it is him.
Joe - Driftwood, TX
Punctual & great service
Christiane - Driftwood, TX
Arrived on time, worked quickly and efficiently.
Dennis - Driftwood, TX
Michael - Driftwood, TX
Very responsive and professional, friendly service. Fixed the problem quickly and accurately.
Ivan - Driftwood, TX
Carrie - Driftwood, TX
Camille - Driftwood, TX
Beware of their service tactics!
Dustin - Driftwood, TX
It would have been nice to have the person I called tell me to flip the breaker on the outside of the house before charging me $150 to take 5 minutes and do it himself when he got there. Seems like they were just out to collect money rather than try to help their clients. Won’t be using them again
James - Driftwood, TX
Lee - Driftwood, TX
Steven - Driftwood, TX
The repairman was on time, made the repair fast, but neatly and was on his way. Great job!
Steven - Driftwood, TX
Outstanding Service Quality
Richard - Driftwood, TX
Professional, friendly and efficient
Stuart - Driftwood, TX
Mike - Driftwood, TX
great job, very professional
Tim - Driftwood, TX
Great appliance repair experience
Randall - Driftwood, TX
Great communication regarding the appointment. Technician was knowledgeable, professional and friendly. He was experienced enough to order additional circuit boards that could be the issue so the repair was completed in one visit following the initial visit to diagnose the problem.
Constance - Driftwood, TX
Servicemen were great.. on time, courteous and most importantly, fixed problem. The 3 visits it took to fix my microwave was a bit frustrating (the need for a 2nd repair person, then incorrect part) but ultimately problem was resolved.
REFRIGERATOR AMANA AQF1613TEW03 "Arrived on site for customer complaint of loud noise, found failed fan motor which caused fan blade to break. I replaced fan motor, customer said he will replace the blade. New motor tested good.
REFRIGERATOR MAYTAG MFI2269VEM10 "Arrived on site for customer complaint of unit not cooling properly, found product temperature 36-39 degrees. Unit tested good."
VENTHOOD WHIRLPOOL UVL6036JSS0 Arrived onsite for the vent hood lights flickering. The lights only flicker on low beam setting and work just fine on the high beam setting. Ordering switches and lights. Office to schedule ; ordrng 1 W10853393 (swtch-rckr) and 1 W11193832 (swtch-rckr) and 1 W11387938 (PANEL) and 4 W11388881 (LIGHT)s and 1 W11397923 (SWITCH SLIDE) and 4 WPW10370558 (socket)s
REFRIGERATOR MAYTAG MFI2269VEM10 "Arrived on site for customer complaint of unit not cooling properly, unit was unable to be worked on, rescheduled
DISHWASHER KITCHENAID KUDT03STSS2 Arrived on site and installed new dishwasher. Verified all water connections dry at time of install.
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site for UI issues. Checked all connections on control board and UI and found UI power connection not connected properly. Also found f6e0 error code. Also found unit is not connected to WiFi. Advised customer to connect unit to WiFi. Secured connection, tested unit to 450(took pic), unit tested good. Job complete."
WASHER MAYTAG MVWB765FW4 "Arrived on site to test unit for broken lid. Found lid broken on left side hinge area. Replaced lid, tested unit, unit works good. No leaks detected. Job complete."
WASHER WHIRLPOOL WTW7000DW3 Arrived on job to replace previously diagnosed parts. After replacement test operation both hot and cold valves are working properly. No leaks detected at time of service.
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site to test unit for oven not working. Found voltage to spark igniter was fluctuating. Replaced module, tested unit, still not heating. Verified regulator shutoff was open. Replaced regulator and still no heat.
REFRIGERATOR MAYTAG MFI2269VEM10 "Arrived on site to test unit for refrigerator not cooling found RC thermistor temps fluctuating drastically. Also found damper control not responding during diagnostics. Replaced damper control and RC thermistor, tested unit, unit tests good.
WASHER WHIRLPOOL WTW7000DW3 Arrived on site to test unit for noise and no water. Found noise was caused by loose rotor bolt prevent proper engagement. Cold water valve will not open when put into function test 001. Office to reschedule.; saved tckt
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for refrigerator not dispensing ice. Found connections to solenoid not connected(took pic). Connected solenoid, tested unit, unit works good. Customer also complained that ice maker would make ice but not drop it into container. Ice maker did not respond to diagnostics. Replaced ice maker, tested unit, unit is working good. No leaks detected. Job complete."
COOKTOP KITCHENAID WCG97US6HS00 "Arrived on site to test unit for low flames. Found flames were low. Set flames higher, tested unit, unit works good. Customer was satisfied with improvement. No leaks detected. Job complete."
ICE MACHINE WHIRLPOOL WUI75X15HZ00 "Arrived on site for noise compliant. Ran diagnostics found tube disconnected from reservoir pump,installed tube fully to pump unit passed all diagnostics test."
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for customer complaint of ice having crystals and ice container broken. Found air leak coming ice door seal, ordering ice door, and container. ; ordrng 1 W11399564 (ICE DOOR)"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of unit making loud noise, found noise coming from dispenser motor, I replaced dispenser motor and coupling, u it tested good."
WASHER WHIRLPOOL WFW6620HW0 Arrived onsite for the washer not draining properly. During testing found that the pressure switch was not working properly. Replaced switch and washer tested good and no leaks detected complete
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of loud noise and no ice, found failed ice maker and failed auger motor. Order motor coupler and ice maker. ; ordrng 1 W11310391 (DISPENSER MOTOR) and 1 WPW10169511 (coupling)"
REFRIGERATOR KITCHENAID KBLC36FTS02 "Arrived on site for no cool. Ohmed compressor winding diagnosed a defective compressor,pierced system found unit low on refrigerant which caused compressor failure possible leak at heat exchanger which part is not available,called tech support. Replaced compressor and installed a uv drier to find source of leak when unit stops cooling,vacuumed system down unit kept vacuum recharged system to manufacture spec installed new inverter,powered unit on checked low side pressure good unit cooling down correctlySR#7729088976"
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher door not closing properly. During testing found that the strike was causing the issue. Replaced the strike and door is closing good. Dishwasher tested good and no leaks detected complete.
OVEN KITCHENAID KOSE500ESS04 "Arrived onsite to test unit for unit not working, test unit found broken broil element, replaced broil element, test unit, unit working correctly, broiler working properly, job complete."
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived onsite to replace electric control, replaced electric control, unit working properly, job complete."
REFRIGERATOR KITCHENAID KBLC36FTS02 "Arrived onsite to replace inverter, replaced inverter compressor still not operating, called tech line (7729009073), tech line said to replace compressor and inverter at the same time, ordered replacement parts, will need sealed system technician, need authorization, office to reschedule.; ordrng 1 8201675 (compressor) and 1 W10143759 (drier) and 1 W10629033 (inverter box) and 1 W10913906 (coupler)"
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived onsite to test unit for display not reading correctly, test unit found faulty electric control, ordered electric control,.; ordrng 1 W10891907 (cntrl-elec)"
DISHWASHER KITCHENAID KUDT03STSS2 "Arrived onsite to test unit for unit not shutting off, test unit, unit working correctly, valve appears to have been stuck open allowing water to flow into the dishwasher with power off, will need to replace inlet valve,job complete."
REFRIGERATOR KITCHENAID KBLC36FTS02 Arrived on job for complaints of not cooling. Found inverter give it code three blinks for failure of inverter. Will need to replace inverter ; ordrng 1 W10629033 (inverter box)
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for water leaking. Found drain frozen in freezer and fresh food. Removed compressor cover,removed drain tube found obstruction in tube. Cleared drain tube checked water flow through tube good,defrosted drain line in liner,reinstalled drain tube,ran defrost cycle water draining correctly.
REFRIGERATOR KITCHENAID KBFN502ESS01
REFRIGERATOR KITCHENAID KBLC36FTS02 Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. Unit test good. No issues at this time. Job complete
COOKTOP KITCHENAID KGCU463VSS01 Arrived on site to replaced RF orifice holder and valve. Replaced parts test unit for leaks no leaks present unit working as designed.
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to replace adjusters from previous diagnosis. Installed adjusters. Tested unit, unit works good. Job complete."
REFRIGERATOR KITCHENAID KBFN502ESS01 Arrived on site to replace LED control board from previous diagnosis. Replaced board and no lights still. Confirmed no DC voltage to any lights. LED control board is receiving proper voltage. Spoke with tech line and confirmed bad LED control board. Need new LED control board to fix issue. Sr7728937134; ordrng 1 W11368839 (LED CONTROL BOARD)
REFRIGERATOR KITCHENAID KBLC36FTS02 Arrived on site to test unit for not cooling. Found compressor not running. Inverter receiving proper voltage. Compressor was measuring 8ohms. Evap and condenser fans running. Spoke with tech line and verified bad inverter. Need inverter replaced per tech line. Sr#7728937954; ordrng 1 W10629033 (inverter box)
DRYER WHIRLPOOL WED87HEDW1 "Arrived on site for customer complaint of unit not heating, found failed element, I replaced element, unit tested good."
REFRIGERATOR GE GTS18GBEMRWW "Arrived on job for complaints of frost in freezer. Found the freezer door not sealed.