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Local Reviews
for Driftwood, TX

Appliance Express Rated 4.6 out of 5 stars based on 35 customer reviews

Map of Driftwood, TX

Refrigerator




Review of Appliance Express

Andrew was very courteous. He knew the appliance and did a great job diagnosing the problem immediately and did the repairs. We now have ice.


Map of Driftwood, TX

Great service but problem almost fixed




Review of Appliance Express

Don’t know how to rate Brandon. He did replace a part in our freezer but the ice maker still doesn’t make ice.


Map of Driftwood, TX

Great service




Review of Appliance Express

The service was quick and informative


Map of Driftwood, TX

Didn’t fix the problem.




Review of Appliance Express

They have been out 2 times and still have not fixed the problem. Then when I called to tell them that the repair didn’t work they set up another appointment in 3 days. No sense of urgency at all.


Map of Driftwood, TX

great service




Review of Appliance Express


Map of Driftwood, TX

Marianne




Review of Appliance Express

Very knowledgeable


Map of Driftwood, TX

Great service!




Review of Appliance Express

Very knowledgeable about the repair needed.


Map of Driftwood, TX

He was courteous and professional and I hope if I need services again it is him.




Review of Appliance Express


Map of Driftwood, TX

Punctual & great service




Review of Appliance Express

Arrived on time, worked quickly and efficiently.


Map of Driftwood, TX

Great Service




Review of Appliance Express


Great service




Review of Appliance Express

Very responsive and professional, friendly service. Fixed the problem quickly and accurately.


Excellent Service




Review of Appliance Express


Great Service




Review of Appliance Express


Gas range




Review of Appliance Express


Beware of their service tactics!




Review of Appliance Express

It would have been nice to have the person I called tell me to flip the breaker on the outside of the house before charging me $150 to take 5 minutes and do it himself when he got there. Seems like they were just out to collect money rather than try to help their clients. Won’t be using them again


Great




Review of Appliance Express


Great service




Review of Appliance Express


Wonderful service




Review of Appliance Express

The repairman was on time, made the repair fast, but neatly and was on his way. Great job!


Great service




Review of Appliance Express


Outstanding Service Quality




Review of Appliance Express

Professional, friendly and efficient


Great service




Review of Appliance Express


mircowave issue




Review of Appliance Express

great job, very professional


great service




Review of Appliance Express


Great appliance repair experience




Review of Appliance Express

Great communication regarding the appointment. Technician was knowledgeable, professional and friendly. He was experienced enough to order additional circuit boards that could be the issue so the repair was completed in one visit following the initial visit to diagnose the problem.


Reliable service




Review of Appliance Express

Servicemen were great.. on time, courteous and most importantly, fixed problem. The 3 visits it took to fix my microwave was a bit frustrating (the need for a 2nd repair person, then incorrect part) but ultimately problem was resolved.


Brandon C.

Brandon C.

REFRIGERATOR AMANA AQF1613TEW03 "Arrived on site for customer complaint of loud noise, found failed fan motor which caused fan blade to break. I replaced fan motor, customer said he will replace the blade. New motor tested good.

Near York Creek Rd, Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG MFI2269VEM10 "Arrived on site for customer complaint of unit not cooling properly, found product temperature 36-39 degrees. Unit tested good."

Near Panther Creek Rd, Driftwood, TX 78619
Richard P.

Richard P.

VENTHOOD WHIRLPOOL UVL6036JSS0 Arrived onsite for the vent hood lights flickering. The lights only flicker on low beam setting and work just fine on the high beam setting. Ordering switches and lights. Office to schedule ; ordrng 1 W10853393 (swtch-rckr) and 1 W11193832 (swtch-rckr) and 1 W11387938 (PANEL) and 4 W11388881 (LIGHT)s and 1 W11397923 (SWITCH SLIDE) and 4 WPW10370558 (socket)s

Near Nature View Loop, Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG MFI2269VEM10 "Arrived on site for customer complaint of unit not cooling properly, unit was unable to be worked on, rescheduled

Near Panther Creek Rd, Driftwood, TX 78619
James C.

James C.

DISHWASHER KITCHENAID KUDT03STSS2 Arrived on site and installed new dishwasher. Verified all water connections dry at time of install.

Near Hawthorne Loop, Driftwood, TX 78619
Andrew  H.

Andrew H.

OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site for UI issues. Checked all connections on control board and UI and found UI power connection not connected properly. Also found f6e0 error code. Also found unit is not connected to WiFi. Advised customer to connect unit to WiFi. Secured connection, tested unit to 450(took pic), unit tested good. Job complete."

Near Linden Loop, Driftwood, TX 78619
Andrew  H.

Andrew H.

WASHER MAYTAG MVWB765FW4 "Arrived on site to test unit for broken lid. Found lid broken on left side hinge area. Replaced lid, tested unit, unit works good. No leaks detected. Job complete."

Near Nature View Loop, Driftwood, TX 78619
Robert J.

Robert J.

WASHER WHIRLPOOL WTW7000DW3 Arrived on job to replace previously diagnosed parts. After replacement test operation both hot and cold valves are working properly. No leaks detected at time of service.

Near Moss Rose Ln, Driftwood, TX 78619
Andrew  H.

Andrew H.

RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site to test unit for oven not working. Found voltage to spark igniter was fluctuating. Replaced module, tested unit, still not heating. Verified regulator shutoff was open. Replaced regulator and still no heat.

Near Elder Hill Rd, Driftwood, TX 78619
Andrew  H.

Andrew H.

REFRIGERATOR MAYTAG MFI2269VEM10 "Arrived on site to test unit for refrigerator not cooling found RC thermistor temps fluctuating drastically. Also found damper control not responding during diagnostics. Replaced damper control and RC thermistor, tested unit, unit tests good.

Near Panther Creek Rd, Driftwood, TX 78619
Andrew  H.

Andrew H.

WASHER WHIRLPOOL WTW7000DW3 Arrived on site to test unit for noise and no water. Found noise was caused by loose rotor bolt prevent proper engagement. Cold water valve will not open when put into function test 001. Office to reschedule.; saved tckt

Near Moss Rose Ln, Driftwood, TX 78619
Andrew  H.

Andrew H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for refrigerator not dispensing ice. Found connections to solenoid not connected(took pic). Connected solenoid, tested unit, unit works good. Customer also complained that ice maker would make ice but not drop it into container. Ice maker did not respond to diagnostics. Replaced ice maker, tested unit, unit is working good. No leaks detected. Job complete."

Near Canna Lily Cir, Driftwood, TX 78619
Andrew  H.

Andrew H.

COOKTOP KITCHENAID WCG97US6HS00 "Arrived on site to test unit for low flames. Found flames were low. Set flames higher, tested unit, unit works good. Customer was satisfied with improvement. No leaks detected. Job complete."

Near Nature View Loop, Driftwood, TX 78619
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL WUI75X15HZ00 "Arrived on site for noise compliant. Ran diagnostics found tube disconnected from reservoir pump,installed tube fully to pump unit passed all diagnostics test."

Near FM 967, Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for customer complaint of ice having crystals and ice container broken. Found air leak coming ice door seal, ordering ice door, and container. ; ordrng 1 W11399564 (ICE DOOR)"

Near Hawthorne Loop, Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of unit making loud noise, found noise coming from dispenser motor, I replaced dispenser motor and coupling, u it tested good."

Near Canna Lily Cir, Driftwood, TX 78619
Richard P.

Richard P.

WASHER WHIRLPOOL WFW6620HW0 Arrived onsite for the washer not draining properly. During testing found that the pressure switch was not working properly. Replaced switch and washer tested good and no leaks detected complete

Near Trebled Waters Trail, Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of loud noise and no ice, found failed ice maker and failed auger motor. Order motor coupler and ice maker. ; ordrng 1 W11310391 (DISPENSER MOTOR) and 1 WPW10169511 (coupling)"

Near Canna Lily Cir, Driftwood, TX 78619
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBLC36FTS02 "Arrived on site for no cool. Ohmed compressor winding diagnosed a defective compressor,pierced system found unit low on refrigerant which caused compressor failure possible leak at heat exchanger which part is not available,called tech support. Replaced compressor and installed a uv drier to find source of leak when unit stops cooling,vacuumed system down unit kept vacuum recharged system to manufacture spec installed new inverter,powered unit on checked low side pressure good unit cooling down correctlySR#7729088976"

Near Lone Cypress Cove, Driftwood, TX 78619
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher door not closing properly. During testing found that the strike was causing the issue. Replaced the strike and door is closing good. Dishwasher tested good and no leaks detected complete.

Near Twain St, Driftwood, TX 78619
Robert J.

Robert J.

OVEN KITCHENAID KOSE500ESS04 "Arrived onsite to test unit for unit not working, test unit found broken broil element, replaced broil element, test unit, unit working correctly, broiler working properly, job complete."

Near Yorks Crossing, Driftwood, TX 78619
Robert J.

Robert J.

MICROWAVE KITCHENAID KMBS104ESS02 "Arrived onsite to replace electric control, replaced electric control, unit working properly, job complete."

Near Driftwood, TX 78619
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KBLC36FTS02 "Arrived onsite to replace inverter, replaced inverter compressor still not operating, called tech line (7729009073), tech line said to replace compressor and inverter at the same time, ordered replacement parts, will need sealed system technician, need authorization, office to reschedule.; ordrng 1 8201675 (compressor) and 1 W10143759 (drier) and 1 W10629033 (inverter box) and 1 W10913906 (coupler)"

Near Lone Cypress Cove, Driftwood, TX 78619
Robert J.

Robert J.

MICROWAVE KITCHENAID KMBS104ESS02 "Arrived onsite to test unit for display not reading correctly, test unit found faulty electric control, ordered electric control,.; ordrng 1 W10891907 (cntrl-elec)"

Near Driftwood, TX 78619
Robert J.

Robert J.

DISHWASHER KITCHENAID KUDT03STSS2 "Arrived onsite to test unit for unit not shutting off, test unit, unit working correctly, valve appears to have been stuck open allowing water to flow into the dishwasher with power off, will need to replace inlet valve,job complete."

Near Hawthorne Loop, Driftwood, TX 78619
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KBLC36FTS02 Arrived on job for complaints of not cooling. Found inverter give it code three blinks for failure of inverter. Will need to replace inverter ; ordrng 1 W10629033 (inverter box)

Near Lone Cypress Cove, Driftwood, TX 78619
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for water leaking. Found drain frozen in freezer and fresh food. Removed compressor cover,removed drain tube found obstruction in tube. Cleared drain tube checked water flow through tube good,defrosted drain line in liner,reinstalled drain tube,ran defrost cycle water draining correctly.

Near Driftwood, TX 78619
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KBFN502ESS01

Near Ranchers Club Ln, Driftwood, TX 78619
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KBLC36FTS02 Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. Unit test good. No issues at this time. Job complete

Near Lone Cypress Cove, Driftwood, TX 78619
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KGCU463VSS01 Arrived on site to replaced RF orifice holder and valve. Replaced parts test unit for leaks no leaks present unit working as designed.

Near Hazelnut Ct, Driftwood, TX 78619
Andrew  H.

Andrew H.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to replace adjusters from previous diagnosis. Installed adjusters. Tested unit, unit works good. Job complete."

Near Lonely Pine Cove, Driftwood, TX 78619
Andrew  H.

Andrew H.

REFRIGERATOR KITCHENAID KBFN502ESS01 Arrived on site to replace LED control board from previous diagnosis. Replaced board and no lights still. Confirmed no DC voltage to any lights. LED control board is receiving proper voltage. Spoke with tech line and confirmed bad LED control board. Need new LED control board to fix issue. Sr7728937134; ordrng 1 W11368839 (LED CONTROL BOARD)

Near Ranchers Club Ln, Driftwood, TX 78619
Andrew  H.

Andrew H.

REFRIGERATOR KITCHENAID KBLC36FTS02 Arrived on site to test unit for not cooling. Found compressor not running. Inverter receiving proper voltage. Compressor was measuring 8ohms. Evap and condenser fans running. Spoke with tech line and verified bad inverter. Need inverter replaced per tech line. Sr#7728937954; ordrng 1 W10629033 (inverter box)

Near Lone Cypress Cove, Driftwood, TX 78619
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED87HEDW1 "Arrived on site for customer complaint of unit not heating, found failed element, I replaced element, unit tested good."

Near Woods Loop, Driftwood, TX 78619
Robert J.

Robert J.

REFRIGERATOR GE GTS18GBEMRWW "Arrived on job for complaints of frost in freezer. Found the freezer door not sealed.

Near Brownson Ln, Driftwood, TX 78619