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for Driftwood, TX
Stuart - Driftwood, TX
Mike - Driftwood, TX
great job, very professional
Tim - Driftwood, TX
Great appliance repair experience
Randall - Driftwood, TX
Great communication regarding the appointment. Technician was knowledgeable, professional and friendly. He was experienced enough to order additional circuit boards that could be the issue so the repair was completed in one visit following the initial visit to diagnose the problem.
Constance - Driftwood, TX
Servicemen were great.. on time, courteous and most importantly, fixed problem. The 3 visits it took to fix my microwave was a bit frustrating (the need for a 2nd repair person, then incorrect part) but ultimately problem was resolved.
Matt - Driftwood, TX
Fastest repair ever!
Susan - Driftwood, TX
Matt - Driftwood, TX
Brandon was very communicative throughout his diagnosis and thorough in seeking out the issue with our oven. He isolated the problem but didn't have the right parts to fix on initial visit. Would have rated higher if I had a working oven like I was told I would have when he left.
Ryan - Driftwood, TX
The technician had expertise and efficiency. Arrived early, was very helpful. Had to rescheduke the original appointment which was an easy process. Thanks!
Kathy - Driftwood, TX
Did a great job!
Richard - Driftwood, TX
Brandon arrived at the scene, assessed the problem, and provided a quote for the work needed to repair the appliance. Earlier I had priced new units comparable the current appliance. The price to repair the current dishwasher was considerably less than replacing the unit. Brandon did the work efficiently and effectively.
Steven - Driftwood, TX
Said he could fix problem for $350 until found out unit was under warranty then just calibrated machine to fix?? Highly questionable it is fixed unit still will not add enough water to wash or rinse clothes!
King - Driftwood, TX
Kevin arrived as scheduled, communicated clearly the problem after doing his diagnostic exams and followed up with good recommendations...! We will be using them again, if needed!
Julie - Driftwood, TX
I was very impressed with Brandon and his expertise. He was extremely professional. A wonderful experience from start to finish.
Jefferey - Driftwood, TX
Connor was extremely knowledgeable and did excellent work
DISHWASHER KITCHENAID KDTE334GPS Arrived on site. Check for no operation issues. Found one out of five loads unit shuts off towards the end of the cycle. Ran diagnostic test and found no error codes for problem. Customer stated electrician came out and found cord not correctly installed that could have triggered board to go bad. Recommending control being swapped out but customer does not want repairs at this time. Customer is going to get with builder and installers to see if they can get unit swapped out completely. No leaks present. Job complete
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived on site for door issues. Found unit missing filter cap and ice room gaskets. Unable to remove panel ui with no damage to ui panel. Will need to order ui panel,gaskets, air ducts and cap to complete repair; ordrng 2 W10799315 (AIR DUCT)s and 1 W10813884 (CAP) and 2 W10828417 (GASKET)s and 2 W10834283 (RETAINER)s and 1 W11262313 (PANEL UI)"
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for customer complaint of dishwasher stopping during the cycle and flashing lights. Found 2-1 error code in diagnostic mode, stuck keypad. Replaced console, unit tested good."
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to replace control boards and left side drawer with control, I replaced both controls, but the door/drawer did not come with the control like it’s says in the parts diagram, ordering drawer control ; ordrng 1 WPW10769076 (cntrl-elec)"
WASHER ELECTROLUX EFLS627UTT0 "Arrived on site for customer complaint of smell coming from washer, and when customer would wash in cold, she would feel hot water. Found cold and hot water lines were reversed, I switched the water lines to the correct valves, unit tested good."
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to replace wash motor, dispenser, and wheel, after replacing, unit tested good."
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site for customer complaint of unit not cleaning dishes, found faulty wash motor, broken dispenser, and broken wheel on bottom rack. Ordering sump, dispenser, and wheel. ; ordrng 1 W10861000 (detergent dispenser) and 1 WPW10195417 (wheel)"
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for upper rack falling test unit and found broken adjusters. Replaced adjuster kit test unit and unit test good job complete.
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of F5E1 error code during self clean. Called techline, tested door latch, latch tested good, I reset control and cleared error codes, unit tested good. 7724047925"
WASHER MAYTAG MHW3505FW0 "Arrived on site for customer complaint of unit not draining, found filter on drain pump needed cleaning, I removed clog from filter, unit tested good.
WINE COOLER KITCHENAID KUWR204ESB00 "Arrived on site for customer complaint of noise issue, found noise coming from frame vibration when condenser fan was running, added foam stripping , unit tested good."
DRYER ELECTROLUX EFME617STT0 "Arrived on site for customer complaint of unit not working, found start windings on motor were bad, ordering motor and blower wheel. ; ordrng 1 134693302 (MOTOR) and 1 5304513609 (BLOWER WHEEL)"
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of unit malfunctioning, found deli drawer control and wires had corrosion, shorted out controls. Ordering drawer and controls . 1 W10815669 (dor-fip ss) and 1 WPW10675033 (cntrl-elec)"
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for customer complaint of unit leaking, found drain extensions as the issue, I replaced , unit tested good."
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site to replace UIB and control, after replacing, unit tested good."
OVEN WHIRLPOOL WOS51ECOAS01 "Arrived on site for customer complaint of unit not heating, found a loose connection at fuse, I reconnected, tested good."
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site for customer complaint of UIB not responding to certain functions, found defrost button, and reheat buttons not responding. Also found display missing digits. ; ordrng 1 W11197501 (UIB)"
MICROWAVE WHIRLPOOL KOCE500EWH02 "Arrived on site for customer complaint of door not closing properly. Found unit to test good if customer will allow the sprigs to close the door, and make sure they are closing manually."
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for customer complaint of f1e2 error code, stuck keypad. Found ribbon was loose from appliance manager board, after securing ribbon, unit tested good."
REFRIGERATOR JENN-AIR JS48SEDUDB00 "Arrived on site for for customer complaint of UIB not responding and water not working. Found miscommunication between control board and UIB control, also the water paddle was not working. I replaced both control boards and pads. Tested good."
OVEN WHIRLPOOL WOS92E "Arrived on site for customer complaint of control not responding after self clean. Found control fuse was bad, after replacing fuse, unit tested good.
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of glass shattering during use, found outer glass broken, after I replaced outer glass door, unit tested good."
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to replace broken dispenser, after I replaced unit tested good."
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for customer complaint of unit leaking every once in a while, I could not get unit to duplicate issue while on site. Drain lines were clear, water valve tested good."
OVEN KITCHENAID KOSE500ESS00 "Arrived on site for customer complaint of unit not maintaining proper temperature, found faulty relay on control board, I replaced control, tested good."
COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site and replaced valve and the harness, no further repair is required at this time, job complete."
REFRIGERATOR KITCHENAID KBFN502ESS00 "Arrived on site for customer complaint of freezer being frosted over, they mentioned they had grand kids over this weekend, signs of air leak/freezer door being left open. I ran diagnostic test, everything passed in diagnostic mode."
MICROWAVE KITCHENAID KHMS2056SSS2 "Arrived on site for customer complaint of hood lights not working, found relay control boards were shorted, after replacing both boards, unit tested good."
REFRIGERATOR JENN-AIR JS48SEDUDB00 "Arrived on site for customer complaint of water not dispensing, found no power getting to water valve when pad is pressed. Ordering pad and control. ; ordrng 1 W10133603 (pad) and 1 WP2321746 (cntrl-elec)"
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site for customer complaint of front right burner not igniting like the other burners. Found faulty valve not activating the ignition switch during start up. Ordering valve. ; ordrng 1 W10859922 (valve-gas)
MICROWAVE KITCHENAID KHMS2056SSS2 "Arrived on site to replace relay board, we had the wrong relay board. Ordering correct relay board. ; ordrng 1 CNOTE (2 MAN JOB) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WP8206488 (cntrl-elec)"
OVEN WHIRLPOOL GBS307PDS11 Arrived on job for complaints of F3 error code. Removed sensor and test sensor open and control gave code when unplugged.
MICROWAVE WHIRLPOOL KOCE500EWH02 "Arrived on site for customer complaint of door not closing properly and light would stay on, found door was warped, ordering door. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10775492 (glass-door)"
OVEN WHIRLPOOL WOS51EC0AS03 Arrived on job to replace control. After replacement of control test oven temperature. Operation and temperature good.
DISHWASHER WHIRLPOOL KDTM354DSS5 "Arrived on site for customer complaint of unit not washing, found faulty wash motor. I replaced wash motor, unit tested good. Collected payment on cc; ordrng 1 CNOTE (SCODE)"