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Local Reviews
for Driftwood, TX

Appliance Express Rated 4.6 out of 5 stars based on 24 customer reviews

Map of Driftwood, TX

Excellent Service




Review of Appliance Express


Map of Driftwood, TX

Great Service




Review of Appliance Express


Map of Driftwood, TX

Gas range




Review of Appliance Express


Map of Driftwood, TX

Beware of their service tactics!




Review of Appliance Express

It would have been nice to have the person I called tell me to flip the breaker on the outside of the house before charging me $150 to take 5 minutes and do it himself when he got there. Seems like they were just out to collect money rather than try to help their clients. Won’t be using them again


Map of Driftwood, TX

Great




Review of Appliance Express


Map of Driftwood, TX

Great service




Review of Appliance Express


Map of Driftwood, TX

Wonderful service




Review of Appliance Express

The repairman was on time, made the repair fast, but neatly and was on his way. Great job!


Map of Driftwood, TX

Great service




Review of Appliance Express


Map of Driftwood, TX

Outstanding Service Quality




Review of Appliance Express

Professional, friendly and efficient


Map of Driftwood, TX

Great service




Review of Appliance Express


mircowave issue




Review of Appliance Express

great job, very professional


great service




Review of Appliance Express


Great appliance repair experience




Review of Appliance Express

Great communication regarding the appointment. Technician was knowledgeable, professional and friendly. He was experienced enough to order additional circuit boards that could be the issue so the repair was completed in one visit following the initial visit to diagnose the problem.


Reliable service




Review of Appliance Express

Servicemen were great.. on time, courteous and most importantly, fixed problem. The 3 visits it took to fix my microwave was a bit frustrating (the need for a 2nd repair person, then incorrect part) but ultimately problem was resolved.


Prompt Arrival




Review of Appliance Express


Fastest repair ever!




Review of Appliance Express


Thorough Diagnosis




Review of Appliance Express

Brandon was very communicative throughout his diagnosis and thorough in seeking out the issue with our oven. He isolated the problem but didn't have the right parts to fix on initial visit. Would have rated higher if I had a working oven like I was told I would have when he left.


Great service.




Review of Appliance Express

The technician had expertise and efficiency. Arrived early, was very helpful. Had to rescheduke the original appointment which was an easy process. Thanks!


Great service




Review of Appliance Express


Did a great job!




Review of Appliance Express

Brandon arrived at the scene, assessed the problem, and provided a quote for the work needed to repair the appliance. Earlier I had priced new units comparable the current appliance. The price to repair the current dishwasher was considerably less than replacing the unit. Brandon did the work efficiently and effectively.


Questionable




Review of Appliance Express

Said he could fix problem for $350 until found out unit was under warranty then just calibrated machine to fix?? Highly questionable it is fixed unit still will not add enough water to wash or rinse clothes!


Outstanding service...




Review of Appliance Express

Kevin arrived as scheduled, communicated clearly the problem after doing his diagnostic exams and followed up with good recommendations...! We will be using them again, if needed!


Awesome service!




Review of Appliance Express

I was very impressed with Brandon and his expertise. He was extremely professional. A wonderful experience from start to finish.


Excellent




Review of Appliance Express

Connor was extremely knowledgeable and did excellent work


Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to replace controls, evap cover, and fan motor with thermistor, also added foil tape and zip tie to thermistor. Unit tested good."

Near Ranch to Market Rd 150, Driftwood, TX 78619
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site to test unit for rattling noise. Found that a rattling noise was present. Replaced convections fan and blower. Tested unit, unit test good at this time, job complete"

Near Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for customer complaint of unit not cooling, found fresh food section evaporator covered in ice, ordering fan motor with harness, control board, and evaporator cover, instructed customer to defrost unit. ; ordrng 1 W10503500 (cover-evap)"

Near Ranch to Market Rd 150, Driftwood, TX 78619
Brandon C.

Brandon C.

WASHER MAYTAG WTW7500GW0 "Arrived on site for customer complaint of unit leaking, found water valve leaking, replaced housing/valve, unit tested good."

Near Sad Willow Pass, Driftwood, TX 78619
Brandon C.

Brandon C.

VENTHOOD WHIRLPOOL UXT4236ADS2 "Arrived on site for customer complaint of unit being damaged and warped, found right side of vent hood spot weld had broken loose. Called techline SR 7726109969"

Near Nature View Loop, Driftwood, TX 78619
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW8740DW0 "Arrived on site for customer complaint of unit not working and making noise. Found drain pump would run when plugged in. Found f8e1 error in diagnostic mode, found cold water valve was shut off at house valve, I turned on cold water valve, unit tested good."

Near Nature View Loop, Driftwood, TX 78619
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for unit not defrosting. Customer defrosted unit removed fresh food cover found thermistor cracked,replaced thermistor,secured thermistor to correct location on suction,found unit not entering diagnostic replaced main control and ui. Powered unit on ran diagnostics all test passed changed defrost setting to basic.

Near Hawthorne Loop, Driftwood, TX 78619
Robert J.

Robert J.

WASHER WHIRLPOOL WFW8740DW "Arrived on job for issues for light not coming on and noise issues. Tested unit, found that switch wl and control panel needed replacement. Replaced switch wl and control panel. Tested unit. Unit working properly at this time. Job complete."

Near Nature View Loop, Driftwood, TX 78619
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for poor washing performance . Ran diagnostics Got 5-1,4-3 error codes . Wash pump wasn’t running . Was getting correct voltage . Replaced sump and motor . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete."

Near Nature View Loop, Driftwood, TX 78619
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for poor drying . Ran diagnostics ,no error codes . DW element is heating up as designed at end of test wash . Did find rinse aid empty as well as customer using sensor wash . Recommended to fill rinse aide and to use normal wash cycle to improve drying . No water leaks detected at time of service . Job complete ."

Near Linden Loop, Driftwood, TX 78619
Scott  M.

Scott M.

DRYER WHIRLPOOL 110.6513241 "Arrived on site ,replaced timer per previous tech diagnoses . Ran dry while looking at another call at house . Unit ran and shut off as designed . No lint build up at time of service . Job complete

Near Bluff Woods Dr, Driftwood, TX 78619
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT920SADM0 Arrived on site to test unit for damaged front panel. Opened box and found damaged panel and contractor had a panel too but it was damaged as well.. Job complete

Near Honeycomb Cir, Driftwood, TX 78619
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for pilot lite issues. Unit needs LP Conversion due to flames being too yellow. Left conversion kit with homeowner and advised customer to have a plumber install conversion. Job complete

Near Ranchers Club Ln, Driftwood, TX 78619
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to test unit for fan not working. Tested unit and found that loose connection at fan wire. Connected fan wire. Fan working properly at this time. Job complete

Near Ranchers Club Ln, Driftwood, TX 78619
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site and found error code E2 for motor lost position. Replaced ice maker and left refrigerator unplugged for approximately one minute to reset control board. Ran Test 15 passed, Test 36 passed, test 57 cycled, test 45 filled icemaker with water. Explained to the customer that icemaker should make six cubes every One and ahalf to two hours. No water leaks from connections at time of service, job complete"

Near Nature View Loop, Driftwood, TX 78619
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS92EC0AS02 "Arrived on site for customer complaint of oven not working after lighting strike, found UI console was not responding, quoted customer for UI console; ordrng 1 W10741612 (cntrl-elec) and 1 W10861491 (panl-cntrl)"

Near Bluff Woods Dr, Driftwood, TX 78619
Brandon C.

Brandon C.

DRYER WHIRLPOOL 110.6513241 Arrived on site for customer complaint of dryer not shutting off after lightning strike. found faulty timer motor. Quoted customer for timer; ordrng 1 WPW10186032 (timer)

Near Bluff Woods Dr, Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for customer complaint of lights flickering and UI control not responding to cubed ice. Found control light module in fresh food section was faulty, also found UI ice controls not functioning properly, I replaced light module in fresh food section and replaced UI control, unit tested good."

Near Southern Sunset Cove, Driftwood, TX 78619
Brandon C.

Brandon C.

OVEN WHIRLPOOL WEG750H0HZ0 "Arrived on site for customer complaint of unit not working after a storm and power outage. I found unit was in store demo mode, I took it off demo mode, unit tested good"

Near Pine Post Cove, Driftwood, TX 78619
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job to replace evaporator motor in refrigerator. After replacement run test #39 and sensor showed good. No leaks detected at time of service.

Near Cosmos Ln, Driftwood, TX 78619
Robert J.

Robert J.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on job to replace convection fan motor. After replacement test operation.

Near Driftwood, TX 78619
Brandon C.

Brandon C.

VENTHOOD GE PVX7360SJ2SS "Arrived on site to replace blower motor assembly, after replacing, unit tested good, I informed her that this is normal performance."

Near Rutherford Dr, Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR LG LFX25976ST "Arrived on site to replace evap cover and sensor, after replacing, unit tested good.

Near Flint Rock Loop, Driftwood, TX 78619
Brandon C.

Brandon C.

OVEN KITCHENAID KOCE500ESS01 "Arrived on site for customer complaint of f9e0 error code after a power outage, I flipped the breaker, unit tested good.

Near Bluff Woods Dr, Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to replace controls, and drawer, after replacing parts unit tested good."

Near Vincas Shadow Ct, Driftwood, TX 78619
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to replace adjusters, control, and clip. After replacing all parts, unit tested good."

Near Lonely Pine Cove, Driftwood, TX 78619
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for customer complaint of rattling noise, found convection fan making the noise. Customer was using the oven at time of service so I could perform repair. ;

Near Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for customer complaint of no ice production, found E2 error code in diagnostic mode. I reset main control, tested ice maker in diagnostic mode, test 57, ice maker tested good, also ran test 45, unit tested good."

Near Nature View Loop, Driftwood, TX 78619
Brandon C.

Brandon C.

OVEN WHIRLPOOL WFE525S0HS1 "Arrived on site for customer complaint of broil not working, unit tested good at time of service, found customer was leaving door open."

Near Driftwood, TX 78619
Brandon C.

Brandon C.

WASHER AMANA NTW4516FW3 "Arrived on site for customer complaint of unit not finishing cycle, found water pressure on cold side was extremely low, and unit timed out when trying to rinse. Instructed customer to call plumber for low water pressure. All tests in diagnostic mode tested good, motor, actuator, drain etc.."

Near Lonesome Trail, Driftwood, TX 78619
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for cooling issue. Found fresh food not cooling correctly,found diffuser not fully opening replaced diffuser assembly,checked air flow good."

Near Canna Lily Cir, Driftwood, TX 78619
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for customer complaint of unit not draining, found faulty drain pump, I replaced drain pump, unit tested good."

Near Nature View Loop, Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for customer complaint of unit not dispensing ice, found ice bin needs replacing, ordering ice bin to ship to customer. ; ordrng 1 CNOTE (SHIP TO CUSTOMER ) and 1 STCW11097357"

Near Billie Brooks Dr, Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR LG LFX25976ST "Arrived on site for customer complaint of erif code and unit making noise and not making ice, found ice fan motor failed and defrost sensor needed. Need to do some parts research for ice fan motor. ; ordrng 1 6615JB2005N (DEFROST SENSOR) and 1 CNOTE (PART RESEARCH ICE FAN MOTOR)"

Near Flint Rock Loop, Driftwood, TX 78619
Robert J.

Robert J.

DRYER WHIRLPOOL WED8500DC4 Arrived on job for complaints AF error code. During testing found that the error code stands for Air Flow error. Found that the vent in the house is clogged causing the issue. Instructed customer to have someone come out and clean the vent in the house and the issue will be resolved. Complete.

Near Nature View Loop, Driftwood, TX 78619