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for Del Valle, TX
He was early!
Craig - Del Valle, TX
You never hear of a repair tech being early but mine was. Showed me what was wrong how it could be fixed and some preventative maintenance tips
Angel - Del Valle, TX
Started acting up again. Need another service call not good
James - Del Valle, TX
Scott and his helper were very efficient and thorough. And very careful during this pandemic. Just wish I knew if I should have replaced my range instead of repairing it since it was so expensive. Thanks, I will definitely call you in the future should Ineed a repair service.
Angel - Del Valle, TX
Good service technician
Jacob and Scott
4ArrowsDad - Del Valle, TX
I can not begin to say how pleased I was with the service I received from both Scott and Jacob! They were both very professional and timely!
Mariavictoria - Del Valle, TX
Great! Only thing negative is that they came 1 hour earlier than I was told so had to scramble to get off from work to be there for the service man.
Janet - Del Valle, TX
Knowledgeable & professional
Elva - Del Valle, TX
Service technician, Joseph, quickly diagnosed & fixed the problem with our clothes dryer. Thank you.
Thanks so much!
Erin - Del Valle, TX
Efficient and helpful
Tiffany - Del Valle, TX
He looked at the notes provided, so knew what the issue was prior to getting to our home. In and out in less than 20 min. Very friendly on the phone.
Cesar - Del Valle, TX
Words can’t describe how satisfied I am with the work done. Joe AKA “Big Red” took the time to first listen to my problem description them make sure all issues where corrected perfectly the first time. I hope I get Joe for all future appliance service calls. Even service scheduler was very nice (unfortunately I forgot name) over the phone. Excellent Team!
Great service every time!
Elva - Del Valle, TX
Wesley Prater as well as other techs with Appliance Express have provided good, professional advice & service.
Mary Ann Doane - Del Valle, TX
Easy and simple
Joseph did a great service
Valkiria - Del Valle, TX
great service, awesome price!
Edward - Del Valle, TX
everything went smoothly. no complaints.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived onsite for potential drying issues and broken upper rack adjuster. Put unit in diagnostics and no error codes were present. Ran test cycle and all phases passed. Noticed that customer was not using rinse aid, so recommended for better drying. Upper rack adjuster is broken, will need to order replacement. Office to reschedule ; ordrng 1 W10712395 (adjuster)"
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived onsite for freezer leaking. Upon inspection found that the that the fill tube was inserted at an angel due to excessive insulation and was leaking through the slit in the tube. Replaced and adjusted tube, tested unit and unit did not leak. Job complete"
WASHER MAYTAG MVWB865GW "Arrived onsite for washer not operating. Put unit in diagnostics and found f0e5 off balance load and f0e2 over suds. Put unit in auto test and found that the valve would not energize. Replaced valve, tested unit and unit is functioning properly. Agitator and spin were also tested and both work properly. No leaks present at this time. Job complete"
DRYER MAYTAG MEDX655DW1 "Arrived onsite for dryer making loud noise. Upon inspection found that the drum was not seated correctly. Disassembled unit to realign drum, insured that barring were good and realigned belt and pulley. Assembled unit to test. No more noise. Job complete."
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived onsite for refrigerator leaking water. Upon inspection found the fill tube for ice maker was not in correct position. Every time the ice maker called for water it would splash throughout the freezer and overflow into the refrigerator. I cleared ice buildup in fridge and most in the freezer however even with replacing the fill tube the ice maker was still leaking from the back. The evaporator cover must be removed to examine whats going on. The top left does seem to be bulging out and may be causing the ice maker to leak. The unit will have to defrost 24-48 hours before next visit. Will place order for ice maker and valve. Office can prescreen others as necessary. Office to reschedule. ; ordrng 1 WPW10279909 (valve-inlt) and 1 WPW10715709 (icemaker)
REFRIGERATOR WHIRLPOOL WRT138FZDM03 "Arrived onsite for refrigerator leaking. Upon inspection found Water tube not inserted completely into valve connector . Established connections, tested unit and unit is functioning properly. No leaks present at this time. Job complete."
WASHER WHIRLPOOL WGD4985EW0 "Arrived onsite for dryer making loud noise. Tested unit and noise was apparent. Disassembled unit and found lock clamp to motor was off causing the motor to be off balance when the tension from the belt and pulley were applied. Re clamped motor, tested unit and unit is functioning properly. If problem reoccurs, recommend replacing clamp. Job complete."
RANGE KITCHENAID KSGG700ESS1 "Arrived onsite for LF top burner not working. Tested unit and found that the igniter was not sparking all of the time. When it would, it does not make a good connection. Will order burner cap, head and igniter. Need AUTHO,Office to reschedule ; ordrng 1 W10876582 (cap-burner) and 1 W11106799 (burnr-head) and 1 W11195007 (igntr-surf) and 8 WP3196557 (screw)s"
WASHER WHIRLPOOL WTW4850HW1 "Arrived onsite to replace previously diagnosed parts. Replaced motor, belt and control. After calibration, Retested unit and is functioning properly. No noise. Job complete."
REFRIGERATOR WHIRLPOOL WRT138FZDM03 "Arrived onsite for refrigerator not cooling, after clearing with maintenance, not the correct complaint. Unit was cooling. Complaint was Unit was leaking. Tube insert for ice maker not long enough. Leaking from ice maker cup. Replaced tubings. Also found water leaking from valve. After inspection found water tube line from valve to ice machine was cut extremely short putting pressure on valve connector and leaking. Replaced tube line. Tested unit and no leaks present at this time. Job complete"
MICROWAVE WHIRLPOOL WMH31017HS6 "Arrived onsite for microwave turn table not turning. Aligned plate with driver, tested unit and unit turntable is functioning properly. Job complete"
OVEN WHIRLPOOL WFG320M0BS3 "Arrived on site ,found out door glass broken . Replaced outer glass . Job complete ."
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Arrived onsite to replace previously diagnosed parts. Replaced thermostat and control. Tested unit and unit is functioning properly. Job complete
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived onsite for dishwasher error code f2e2. IU not communicating with control. Needed IU replacement. Replaced UI, tested unit and unit is functioning properly, goes through full cycle."
REFRIGERATOR WHIRLPOOL WRT519SZDM06 Arrived onsite for unit freezing over and dripping water. Tested unit. Found that the fill tube was clogged up with ice and spilling water when called for water to fill. Removed ice from fill tube. Tested unit. Unit test good. No leaks at this time. Job complete
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Arrived onsite for refrigerator not cooling. Upon arrival the unit was cooling. Freezer temp at 0 degrees and refrigerator at 34 degrees. When system goes into defrost the defrost cycle is longer than normal causing complete defrost. Then the unit cools down again. Need to replace thermostat and ADC. Office to reschedule. ; ordrng 1 W10866230 (thermostat) and 1 WPW10352689 (cntrl-elec)
WASHER MAYTAG MVW6230HW0 Arrived onsite for washer issues. Fault was due to unbalanced load. Instructed customer on proper loading to avoid cycle interruptions. Customer then complained on that he washer signal tone does not work. I navigated the menus but was unable to adjust. Called tech line and walked me through same process without success. Tech line recommended replacing IU that included speaker. Need to order IU SR#7728886084. Office to reschedule ; ordrng 1 W11478524 (PANEL-UI)
MICROWAVE WHIRLPOOL WMH31017HS5 "Arrived onsite for F1E4 error on microwave. Stuck relay error on control. Replaced control, tested unit and unit is functioning properly. Job complete"
RANGE WHIRLPOOL WFC315S0JS0 "Arrived onsite to replace burned receptacles. Replaced receptacles,tested unit and unit is functioning properly"
DRYER MAYTAG MEDC215EW1 "Arrived onsite for dryer it heating. After inspection found open cutoff. Replaced cutoff, tested unit and unit is functioning properly. Job complete."
WASHER AMANA NTW4516FW2 Arrived onsite for washer not filling with water. Tested unit and found water to unit was restricted. Replaced valve and retested unit. Ran auto diagnostics test- all passed. Ran load with clothes and unit is functioning properly. No leaks present at this time. Job complete
REFRIGERATOR WHIRLPOOL WRT519SZDM06 "Arrived onsite for refrigerator ice maker leaking. After inspection found water tube too short to reach ice maker fill. Replaced with extension tube and corrected issue. Tested unit, filled to correct level and no leaks present. Job complete."
WASHER MAYTAG MVWB765FW4 "Arrived onsite for garment stuck in agitator. Removed dispenser cap and agitator and found that garment was wrapped around drive shaft. Removed garment, replaced agitator and tested unit. Recalibrated and auto cycled unit to insure functionality. Instructed customer on use and cycle selection. No leaks present at this time. Job complete."
DRYER WHIRLPOOL WGD4985EW0 Arrived onsite to replace parts ordered. Replaced burner assembly and igniter. Tested unit. Unit test good. No leaks at this time. Job complete
WASHER WHIRLPOOL WTW8040DW2 "Arrived for unit not cleaning clothes. Tested unit in diagnostic. Got F8E1 long fill, F2E1 UI stuck button. Erased codes. Tested unit. Unit test good. No error codes came back. Also tried to tell customer about drain pipe not being placed properly can cause water to drain from the unit. Called Techline to report findings. Techline agreed with the findings. Got SR#7728780010. No issues at this time. Job complete"