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for Dale, TX
Would use again
Jack - Dale, TX
Great service with 2nd repairman
Stephanie - Dale, TX
We had warranty work for a Maytag dishwasher. The first service man (Tom) refused to work stating that we had to have the dishwasher removed first before he would work on it. We had to go back and forth but finally got a new service man (Diago) who not only removed it but fixed it with no problems. He was wonderful and very professional. The first man was rude, causing us to be without our dishwasher for almost 3 weeks. The following ratings are an average of the 2
Chris - Dale, TX
Technician was extremely helpful and took the time to thoroughly explain everything.
Kelly - Dale, TX
Kelly - Dale, TX
Joseph went the extra mile by staying well past quitting time to service my washer. He was very polite and apologetic for having to come by so late.
Went the extra mile!
Kelly - Dale, TX
Joseph was very polite and apologetic for running late yet still serviced my washer well after hours.
Mrs Leti Gonzales - Dale, TX
Learned alot about Whirlpool.
DRYER WHIRLPOOL WED4850HW0 "Arrived on site and replaced start switch diagnosed by previous technician, customer requested that we inspect lint trap because an item has fallen down and is causing it to rattle against fan blade. Customer has a pile of pencils, craft materials, and random things sitting directly in front of lint trap. Explain to them edit is very likely one of these items he would fall into the dryer. Explained that this would not be covered under warranty it is not a fault of the machine
WASHER MAYTAG MVWX655DW1 "Arrived on site for “unit locking, unlocking and clicking behind control panel intermittently” complaint. Inspected unit and found F7E7 error code. Checked underneath unit and found actuator to be in poor shape from previous leak. Removed and replaced actuator, with truck stock. Cold water inlet partially clogged with some kind of grunge from well water. Cleared valve. No mention of calibration having been performed. Ran calibration. No leaks detected, at time of service. All other connections looked secure and in place.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Arrived on site for customer complaint of unit not cooling, found freezer and refrigerator were warm, found compressor and fans running, found sealed system leak, ordering compressor, evaporator, access valves, filter drier. ; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HR JOB) and 1 Tj90sf8404 (ACCESS VALVE ) and 1 W10570565 (evaporator) and 1 W10810988 (compressor) and 1 WPW10143759 (dryer)"
DISHWASHER WHIRLPOOL WDF760SADB2 Arrived on site to replace parts ordered by previous technician. Replaced pump and wire harness and found drain pump not needed. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.
REFRIGERATOR WHIRLPOOL WRT111SFDM03 "Arrived on site for “no cool in fresh foods” complaint. Inspected unit and found evaporator covered in ice. Removed ice and found drain clogged. Cleared drain. Unit is performing as designed. No leaks detected, at time of service."
DISHWASHER WHIRLPOOL DU1055XTVQ1 "Arrived on site for dish washer starting and then shutting off . Checke and not getting voltage to motor . Found control a couple of capacitors had blown . Replaced control and tested unit . All checks good , no water leaks detected at time of service . Job complete."
DISHWASHER WHIRLPOOL WDF760SADB2 Arrived on site for poor washing . Found weak wash motor and also failing drain pump. While pulling sump out found blue diverter motor wires broken . Will need wire harness as well as drain motor and sump and motor . Please call to set up return after autho; ordrng 1 AUTHO and 1 W11027902 (WIRE HARNES )
DISHWASHER WHIRLPOOL WDF760SADB2 Arrived on job to replace control and dispenser. After replacement of parts test operation. No leaks detected at time of service
RANGE GE JB645RK4SS "Arrived on site for “rear right burner not working” complaint. Inspected unit and found rear right burner covered in roaches. Explained to customer, that roach infestation will need to be addressed before any attempt at a repair can be attempted."
RANGE WHIRLPOOL JB645RK1SS Arrived on site tot test unit for front burner not coming on. Test unit and found burned out switches and elements for front burners. Replaced both switches and both elements test unit and unit test good all burners working correctly job complete.
DISHWASHER WHIRLPOOL WDF760SADB2 "Arrived on site for no power . Found power at junction box on tub and going to control . Also rinse aid door has broken off . Ordering control , dispenser ,autho and UI control to have on hand Incase needed . Nonwater leaks detected at time of service . Please call to set return . ; ordrng 1 AUTHO and 1 W10847890 (housing-ui) and 1 W10854220 (cntrl-elec) and 1 W10861000 (dispenser)"
DRYER MAYTAG MEDX655DW1 "Arrived on site for long dry times .checked heater thermosats, fuses . Blower wheel . All checked good . Did find vent hose tangled and one of the leg wires on block not tightened down completely . Straightened hose and tightened terminal block wires down . No lint build up at time of service . Job complete ."
DRYER MAYTAG MED3500FW1 "Arrived on job to install sound pads to reduce noise on dryer. Installed, noise reduced."
COOKTOP WHIRLPOOL WFE505W0HB0 "Arrived on job for complaints of buzzing noise and element shutting off quick. Found switch shorted, replaced switch. Tested functionality,passed."
DISHWASHER MAYTAG MDB8959SFZ4 Arrived on site. Had customer sign waiver. Removed dishwasher out to replace rails. Replaced rails and installed unit. All functions tested OK. No leaks present. Job complete
DRYER MAYTAG MED3500FW1 Arrived on site. Checked for noise issues. Found a lot of vibration coming from motor. Replaced motor and blower wheel and added sound pads. Noise much better but still has noise occurring. Will need more sound pads to try to minimize noise. Rescheduled for 1/29/19; ordrng 5 W11113654 (SOUND PADS )s
DISHWASHER MAYTAG MDB8959SFZ4 Arrived on site to repair upper rack. I cannot get unit out of wall due to tile in front of unit. Customer will need to have u it removed so repairs to upper rack can be done. ; saved tckt
RANGE WHIRLPOOL WFE505W0HW1 Arrived on site to have customer informed me that the left front burner switch doesn’t turn properly. Replaced left front burner switch.
COOKTOP WHIRLPOOL WFC150M0EB1 Arrived on site for left front burner not heating. Found that the left front burner and receptacle have failed. Replaced and tested. All operational now normal.
WASHER WHIRLPOOL WTW5000DW1 Arrived on job for complaints of washer not spinning well. Ran diagnostics received no codes. Inspected motor checked the drain. Calibrated washer. No leaks detected
DRYER AMANA NED4655EW "Arrived on site. Checked for a door issues. Found handle broken. Replaced handle and cycled, all functions tested OK. Job complete"
DISHWASHER KITCHENAID KDTM404ESS3 Arrived on job to replace tub and panels. Dishwasher was not installed and per customer instructions left by front door.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on job to replace freezer door. After replacement of door check seal and operation. No leaks detected at time of service
DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site for door closure issues. Found that the right front side of the tub is damaged. Two hour job. Office to locate parts and reschedule.; ordrng 1 2HOURJOB and 1 W10681512 (tub-dishwr) and 1 W10909064 (panel) and 1 W11223838 (PANEL)
WASHER WHIRLPOOL WTW8500DC3 Arrived on job to replace pump. After replacement of pump test washer cycle. Operation normal. No leaks detected