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Local Reviews
for Copperas Cove, TX

Rated 5.0 out of 5 stars based on 3 customer reviews

Map of Copperas Cove, TX

Professional and timely




The technician came in early and quickly fixed our dishwasher.


Map of Copperas Cove, TX

very happy




He was very pleasent and timely mannor. I really like him


Map of Copperas Cove, TX

He was completely thourogh in explaining the problem.




I have hopes that he will follow through on completion on this service accurately, and on time.


Dona W.

Dona W.

Arrived on site for long dry times and clothes feeling damp, found dryer is running to spec temperatures check good timer advancing, customer needs to have duct work cleaned. All ops on dryer check good.

Near Kim Ave, Copperas Cove, TX 76522
Dona W.

Dona W.

Arrived on site for no ice production, found ice maker motor seized, replaced ice maker unit is now producing ice and cycling. Called for water and started cycle. All water connections dry.

Near Vernice Dr, Copperas Cove, TX 76522
Dona W.

Dona W.

Arrived on site for no ice production, found ice maker motor seized, replaced ice maker unit is now producing ice and cycling. Called for water and started cycle. All water connections dry.

Near Vernice Dr, Copperas Cove, TX 76522
Dona W.

Dona W.

Arrived on site for no heat in cycle, found element is burned in half, replaced element, checked for leaks unit check good. Unit is now cycle with heater. All water connections dry.

Near Vernice Dr, Copperas Cove, TX 76522
Dona W.

Dona W.

Arrived on site for no ice production, found motor is stalling on ice maker, jumpered across to bypass for valve. Will bring valve on return visit. Will need ice maker May need valve. All water connections dry. Jordan assisted with reschedule and parts.

Near Vernice Dr, Copperas Cove, TX 76522
Dona W.

Dona W.

Arrived on site for no heated dry, found element is burned near the front of element, will need to replace element, Jordan assisted with parts and reschedule of 5/16/18. All water connections dry.

Near Vernice Dr, Copperas Cove, TX 76522
Steve C.

Steve C.

Arrived on site for the unit will not turn on. Tested the unit and found the control is shorted. Replaced the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near W Business 190, Copperas Cove, TX 76522
Dona W.

Dona W.

Arrived on site for no cool conditions, found shorted defrost heater, open bimetal. Replaced defrost heater, bimetal and control, verified frost pattern is good. Temperatures dropping in fridge and freezer, airflow good to fridge side. Instructed customer to wait 24 hours for full cool before loading with food. All water connections dry.

Near Scott Dr, Copperas Cove, TX 76522
Dona W.

Dona W.

Arrived on site for unit not cleaning properly, found uppermost spray arm not attached to cabinet. Reseated unit now spraying correctly. Found dispenser not opening, replaced dispenser unit now opening. Found adjuster racks falling apart. Replaced adjusters and applicable parts with adjuster. Verified unit running to spec all operations checked good. All water connections dry.

Near Pack Ave, Copperas Cove, TX 76522
Dona W.

Dona W.

Arrived on site for no heat, found element had split and open thermal cutoff. Replaced element and cutoff, verified unit is heating and cooling down. De longed inside dryer. Airflow checks good. Unit working to spec.

Near Chestnut Dr, Copperas Cove, TX 76522
Dona W.

Dona W.

Arrived on site for no cool in fridge or freezer, found shorted defrost heater, will need bimetal and control on return visit. Defrost heater was not on order. Discussed with customer leaving unit unplugged to defrost. Instructed to leave towels down and do not plug back in. All water connections dry. Left towel in freezer side and under front of unit. Art assisted with part and reschedule.

Near Scott Dr, Copperas Cove, TX 76522
Mike G.

Mike G.

MVWB835DW3, Arrived on site to install new control and UI checked unit after repair and Recalibrating and unit is now working properly checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Patterson St, Copperas Cove, TX 76522
Mike G.

Mike G.

WDF520PADB7, Arrived on site to install new control and OWI sensor checked unit after repair and unit is now turning on element checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Doss St, Copperas Cove, TX 76522
Mike G.

Mike G.

RTW4516FW1, Arrived on site to install new strike and lid lock after installing strike checked unit and lid is no longer Sticking recalibrated unit and ran test cycle and unit is now working properly lid lock is not needed checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Craig St, Copperas Cove, TX 76522
Dona W.

Dona W.

Arrived on site for broken heater element. Replaced element. Found filter to sump assy clogged off, removed filter and showed customer how to clean. Ran through partial cycle checked for leaks unit checked good. All water connections dry.

Near Travis Cir, Copperas Cove, TX 76522
Dona W.

Dona W.

Arrived on site for no cool in freezer, found at time of service unit was cooling in freezer and fridge ice maker was making ice. Frost pattern looked even, temps checked good. Per customer complaint and description unit will intermittently cool in freezer per service pointer diagnosis unit will need new adaptive defrost controller as it is allowing for unit to stay in defrost too long. All water connections dry. No service office will call to give reschedule date.

Near Jacob St, Copperas Cove, TX 76522
Steve C.

Steve C.

Arrived on site for the unit has error code f9e1 long drain. Tested the unit and found the unit will not drain. Removed the water and removed the drain catch and found clothing items. Removed the items and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Donna Ave, Copperas Cove, TX 76522
Dona W.

Dona W.

Arrived on site for no operation. Found 24.6 volts ac at terminal and from white to black on control. Checked tightness of wirenuts, and fuse on board checked good. Customer needs to have an electrician fix household power. All water connections dry.

Near Greystone Dr, Copperas Cove, TX 76522
Mike G.

Mike G.

WDF520PADB7, Arrived on site to install new motor & sump and stop on top rack checked unit after repair and unit is now fill and washing and draining checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Doss St, Copperas Cove, TX 76522
Dona W.

Dona W.

Replaced fan kit, and heat probe, drain is clear and draining. Applied seals per instruction sheet for frost build up. No over build up of frost on coils. Unit is not hooked to water. All operations check good.

Near Freedom Ln, Copperas Cove, TX 76522
Dona W.

Dona W.

Arrived on site for door alignment, found left hinge loose from delivery. Adjusted and tightened. Verified alignment and checked functions all checked good. All water connections dry.

Near Freedom Ln, Copperas Cove, TX 76522
Arthur B.

Arthur B.

RED4516FW0 (Dryer) - Arrived onsite for customer complaint of dryer hard to start when pressing the button. Checked incoming voltage and getting 240V properly. Tested switch. Found switch get extremely hot when pressed. Will need new start switch to complete repair. Ordering drive motor additionally Incase motor is faulty. R/V date for 12/21. Dryer vent and lint trap as clean of lint at time of service.

Near Co Rd 4884, Copperas Cove, TX 76522
Arthur B.

Arthur B.

NED4655EW1 (Dryer) - Arrived onsite for customer complaint of dryer not heating. Removed back panel and checked continuity on hi limit cutoff and element. Found no continuity. Removed faulty parts and installed new replacement. Reassembled. Tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Atkinson Ave, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WRF535SWHZ00 (French Door Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. When arrived, found evaporator fan motor moving. Removed evaporator cover and removed defective evaporator fan motor. Installed new replacement. Reassembled. Unit now cools as intended. Good air flow now entering RC section. All water connections were dry at time of service.

Near Courtney Ln, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WRF555SDFZ05 (French Door Refrigerator) - Arrived onsite for customer complaint of no water or ice being dispensed from french door refrigerator. Checked water supply line. Found old water line material had clogged water. Removed old water line and installed customer provided new replacement. Tested unit. Unit now dispenses water and calls for water for icemaker. Advised customer that supply must be routed. Customer will contact installer to route water line. Disconnected water from unit. No other issues found. All water connections were dry at time of service.

Near Allen St, Copperas Cove, TX 76522
Arthur B.

Arthur B.

MEDB835DW3 (Dryer) - Arrived onsite to install control to dryer from prior visit’s diagnosis. Removed console and removed defective control. Installed new replacement. Reassembled. Tested unit. Unit now tumbles,heats and cycles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Hogg Ct, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WED4850BW1 (Dryer) - Arrived onsite for customer complaint of no heat on dryer. Removed back panel and checked continuity of element and cutoff. Found both with no continuity. Removed element and cutoff and installed new replacement. Reassembled. Tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Primrose Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WED5000DW2 (Dryer) - Arrived onsite to install dryer handle,element and thermal fuse from prior visit’s diagnosis. Removed back panel and removed element and thermal fuse. Installed new replacements. Installed door handle. Tested unit. Unit now tumbles and heats as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Curtis Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WED5000DW2 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Removed back panel. Found no continuity on element and thermal fuse. Also found handle broke. Ordering handle,element and fuse to complete repair. Skyped PARTS and received R/V date of 12/11 per SR. Dryer vent and lint trap was clean of lint at time of service.

Near Curtis Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WTW5000DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not spinning out clothes. Ran diagnostics and found error codes F7E1 (Basket Speed Fault). Ran RPM test and found control not recognizing basket moving. Checked control and found J2 connector on board burnt. Tilted unit up and to check shifter. Found shifter burnt. Removed faulty shifter and control. Calibrated unit. Unit calibrated. Tested unit. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service.

Near Curtis Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

MEDB835DW3 (Dryer) - Arrived onsite for customer complaint of dryer shutting off and not drying clothes. Ran diagnostics and found no error codes. Tested unit with temperature probe. Did find unit will heat to 225F and not cycle off. Found the timer will them go down to 2 mins and shut off. Unit will need new control due to unit not cycling properly. Skyped PARTS and received R/V date of 12/8 per CS. Dryer vent and lint trap was clean of lint at time of service.

Near Hogg Ct, Copperas Cove, TX 76522
Arthur B.

Arthur B.

MVWB835DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer filling and draining and not completing cycle. Entered diagnostics and found error code F8E6 (Water Hazard). Removed back cover and found blew into pressure hose. Found hose with no leaks. Checked pressure to tub and found hose secured. Did find hose cover was pressing on hose causing bad flow to control. Readjusted cover and ran test cycle. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.

Near Hogg Ct, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WTW5000DW1 (Top Load Washer) - Arrived onsite to install new motor and capacitor to top load washer from prior visit diagnosis. Removed faulty motor and capacitor. Installed new replacements. Reassembled and calibrated unit. Unit calibrated successfully. Tested unit. Unit fills,agitates,drains and spins with no issues. All water connections were dry at time of service.

Near Curtis Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WFW72HEDW0 (Front Load Washer) - Arrived onsite to install drain pump and door latch to front load washer from prior visit’s diagnosis. Removed back panel and removed faulty drain pump. Installed new replacement. Removed front boot and removed door latch. Installed new replacement. Reassembled. Cleared error codes and tested unit. Unit locks,fills,agitates,drain and spins with no issues. All water connections were dry at time of service.

Near Lutheran Church Rd, Copperas Cove, TX 76522
Arthur B.

Arthur B.

MVWX655DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer leaking from bottom. Manual tested unit. Could not replicate leak. All components on bottom dry. Removed top. Found tub ring not secured on left side. Secured tub ring. Also found hot water supply valve leaking as well. Advised customer of leak. Took photos and customer signed water damage waiver. No other issues found. No water leaks detected at time of service.

Near Sorrell Dr, Copperas Cove, TX 76522