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Local Reviews
for Copperas Cove, TX

Rated 5.0 out of 5 stars based on 6 customer reviews

Map of Copperas Cove, TX

MAYTAG WASHER




ARTHUR WAS OUTSTANDING HAD TO DEAL WITH MY BRITISH WIFE. THIS WAS HIS FIRST ON THIS ONE DEALING WITH HER, HANDLED IT LIKE A PRO. EXCELLENT SERVICE TECH.. 5 STARS ALL THE WAY THANKS ARTHUR ROGER


Map of Copperas Cove, TX

dryer stopped




Very nice young man. Fixed the dryer


Map of Copperas Cove, TX

Awesome and Great customer service





Map of Copperas Cove, TX

Professional and timely




The technician came in early and quickly fixed our dishwasher.


Map of Copperas Cove, TX

very happy




He was very pleasent and timely mannor. I really like him


Map of Copperas Cove, TX

He was completely thourogh in explaining the problem.




I have hopes that he will follow through on completion on this service accurately, and on time.


Arthur B.

Arthur B.

DISHWASHER GE DDT595SSJ2SS "Arrived onsite for customer complaint of dishwasher not starting and not powering on. Call GE TAG and advised to check all wiring. Possible short causing CSM to trip. Upon inspection, found heater wire and nut was loose causing water to drip on to wire and ground out. Was able to tighten nut and secure wire. Powered unit up and enter service mode to reset CSM. Unit now fills,washes,drain and heats as intended. All water connections were dry at time of service."

Near Settlement Rd, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WASHER MAYTAG MVWC565FW0 Arrived onsite for customer complaint of agitator on top load washer has holes. Confirmed hole on bottom of agitator. Removed and replaced agitator assembly. Reassembled and calibrated unit. Unit completed successfully. All water connections were dry at time of service.

Near S 1st St, Copperas Cove, TX 76522
Arthur B.

Arthur B.

DRYER GE DHDVH66EH1BB Arrived onsite for customer complaint of dryer making loud grinding noises when tumbling. Removed front and found lodged bobby hair pin. Removed obstruction and also installed new bearing glides. Reassembled. Tested unit. Dryer not tumbles quietly as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Kelso Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

DISHWASHER GE GLD5660R00SS "Arrived onsite for customer complaint of dishwasher not starting. Removed panel and found door interlock switch guide and spring had come off housing. Reinstalled guide and spring and secured cover. Tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Scott Dr, Copperas Cove, TX 76522
Steve C.

Steve C.

DISHWASHER KITCHENAID KUDS30IXSS7 "Arrived on site for the unit is not washing properly. Tested the unit and the sump and motor is weak. Also found the wheels for the upper rack are broken. Unit needs a new adjuster kit, and sump motor. Customer wants a pm appointment. ; ordrng 1 CNOTE (PM APPOINTMENT ) and 1 W10712394 (adjuster)"

Near Phyllis Dr, Copperas Cove, TX 76522
Steve C.

Steve C.

DRYER WHIRLPOOL WED6600VW0 Arrived on site for the unit is not heating. Tested the unit and found the heating element does not have continuity. Replace the element and test the unit. Unit heats up properly and advise customer to clean air vents every six months.

Near Scott Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WASHER MAYTAG MHW5500FW0 Arrived onsite for customer compliant of front load washer not draining properly. Ran diagnostics and found no error codes. Customer showed me how much soaps she uses. Advised customer that too much soap is use if which is causing poor draining. Advised customer on how much soap to use. All check ok. All water connections were dry at time of service. M&S has came off unit

Near Big Divide Rd, Copperas Cove, TX 76522
Steve C.

Steve C.

DISHWASHER GE DDT595SSJ2SS Arrived on site to replace the control and UI due to not working properly. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Settlement Rd, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR GE GSH25JFXBBB "Arrived onsite to install parts to SxS refrigerator from prior tech’s diagnosis. Removed auger motor,yoke and icemaker. Installed new replacements. Reassembled. Tested. Unit called for water and ice now dispenses as intended. No other issues found. All water connections were dry at time of service."

Near Griffin Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR GE GSH25KGMCCC Arrived onsite to install heater to SxS refrigerator from prior visit’s diagnosis. Removed evaporator cover and removed defective heater. Installed new replacement. Did not need to defrost evaporator since did frost up as bad as last visit. Reassembled and powered unit. Unit is now cooling and maintains temperature as intended. Full bin of ice as well. All water connections were dry at time of service.

Near Mueller St, Copperas Cove, TX 76522
Steve C.

Steve C.

RANGE MAYTAG WGE745C0FS00 Arrived on site to use the touch up paint per whirlpool for the upper oven. Used the touch up paints and unit is working properly.

Near Scott Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW0 Arrived onsite for customer complaint of top load washer making loud screeching noise when spinning. Tested unit and found inner basket wobbling around when spinning. Also could hear gearcase grinding as well. Unit will need new inner basket and return with gearcase and washplate. Advised customer that AIG must approve parts before we can return. OF to R/S. All water connections were dry at time of service.; ordrng 1 W10752719 (basket)

Near Gail Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW7040DW0 "Arrived onsite for customer complaint of top load washer leaking oil and making loud popping noise when engaging to spin. Customer was able to show garments of the possible stain. Advised that could possible soap stain. Ran calibration and did find that clutch took a long time to engage. Found unit will need new clutch. P&L are as follows; W10754448 (Clutch) Customer advised that company that moved item is coming out to access damage to washer and will advise if the will replace. Customer will callback to advise to proceed. No work performed today. All water connections were dry at time of service.; saved tckt"

Near Cedar Dr, Copperas Cove, TX 76522
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH53521HZ1 "Arrive on site and for the unit under light will not turn on. Tested the unit and found the lightbulb broke inside the socket and unable to remove the metal section. there is no voltage going to the lamp holder. Replace the control, lamp housing and bulb. Tested the unit and unit works properly."

Near Big Divide Rd, Copperas Cove, TX 76522
Steve C.

Steve C.

DISHWASHER WHIRLPOOL GU940SCGQ3 Arrived on site to replace all previous parts ordered due to the upper spray arm broke apart. Replaced all parts and tested the unit. Unit works properly and water connections were dry at the time of service.

Near Del Mar Dr, Copperas Cove, TX 76522
Steve C.

Steve C.

REFRIGERATOR GE GSH25JFXBBB "Arrived on site for the unit will not dispense ice. Customer advised the unit is also not making ice. Tested the icemaker and intermittently it will not rotate. Found the dispenser motor is weak and also the auger drive is loose. Unit will need a new icemaker, dispenser motor, and the auger drive. Customer is only available on Fridays.; ordrng 1 WR02X11941 (drive auger disp) and 1 WR30X10093 (icemaker asm)"

Near Griffin Dr, Copperas Cove, TX 76522
Steve C.

Steve C.

REFRIGERATOR GE PFSS6SKXCSS Arrived on site to replace the filter head due to not dispensing water. Replaced the filter head and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Scott Dr, Copperas Cove, TX 76522
Steve C.

Steve C.

DISHWASHER WHIRLPOOL GU940SCGQ3 "Arrived on site for the unit upper spray arm broke. Tested the unit and found the spray arm is complete on the upper rack. Found the seal, mount and screw is completely broken. Unit will need a new spray arms for the upper rack, manifold, screw, seal and holder.; ordrng 1 WP3376846 (seal) and 1 WP8539324 (mount) and 1 WPW10349488 (screw)"

Near Del Mar Dr, Copperas Cove, TX 76522
Steve C.

Steve C.

DRYER WHIRLPOOL WED4800BQ1 Arrived on site for the unit is not turning on. Tested the unit and found the heating element is bowed and grounding out. Replaced the thermal fuse due to no continuity and heater. Tested the unit and unit works properly. Advise customer to clean air vents every six months.

Near Cavalry Ct, Copperas Cove, TX 76522
Steve C.

Steve C.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for the will not turn on. Tested the unit and found the thermal fuse and cutoff has no continuity. Replaced both fuses and tested the unit. Unit heats and works properly. Advise customer to clean air vents every six months.

Near Geri Dr, Copperas Cove, TX 76522
Steve C.

Steve C.

RANGE MAYTAG WGE745C0FS00 Arrived on site for the unit porcelain is chipping off. Called Whirlpool SR#7723225955 Leon and advise to order the touch up pens. It’s not affecting the performance of the unit. Will need to order the black pen and blue pen. Customer wants a am appointment.; ordrng 1 CNOTE (AM APPOINTMENT ) and 1 W10791627 (touch-up) and 1 W10834231 (touch-up BLK)

Near Scott Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

DRYER WHIRLPOOL MEDX655DW1 Arrived onsite for customer complaint of dryer taking too long to dry. Tested unit and found house venting clogged outside. Advised customer to have house ventilation cleaned for proper air flow. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Ridge St, Copperas Cove, TX 76522
Arthur B.

Arthur B.

MICROWAVE MAYTAG MMV1174FZ2 "Arrived onsite to install new magnetron,capacitor and diode from prior tech’s diagnosis. Uninstalled unit and removed magnetron,capacitor and diode. Installed new replacements. Reassembled. Reinstalled new unit back above stove and tested unit with 1 cup of water @2 mins. Water was boiling. No other issues found."

Near Gaylon Street, Copperas Cove, TX 76522
Arthur B.

Arthur B.

MICROWAVE GE JVM3162RJ1SS "Arrived onsite to install parts to OTR microwave from prior tech’s diagnosis. Uninstalled unit and removed faulty magnetron,transformer, capacitor and diode. Installed all new replacements. Reassembled. Reinstalled back above range. Tested unit with 1 cup of water @2mins. Water was boiling. No other issues found."

Near Jester Court, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WASHER MAYTAG LAT9206AAE Arrived onsite for customer complaint of top load washer making loud grinding noise and not agitating. Tested unit and found clutch will not engage to agitate. Also could hear transmission grinding. Unit will need new transmission and clutch to complete repair. Customer advised he will purchase new unit. . All water connections were dry at time of service.

Near Dianne Dr, Copperas Cove, TX 76522
Steve C.

Steve C.

MICROWAVE GE JVM1540DP1BB Arrived on site to replace the control due to intermittently shutting down. Replaced the control and tested the unit. Unit works properly and job complete.

Near Surrey Cir, Copperas Cove, TX 76522
Steve C.

Steve C.

MICROWAVE MAYTAG MMV1174FZ2 "Arrived on site for the unit has a electrical burnt smell and not heating. Tested the unit and found the smell is coming from the the diode. Will use on return the magnetron, capacitor and transformer. Will need to order the diode.; ordrng 1 W10886077 (diode)"

Near Gaylon Street, Copperas Cove, TX 76522
Arthur B.

Arthur B.

DISHWASHER GE DDT595SSJ2SS Arrived onsite for customer complaint of dishwasher not starting. Checked LED board and was blinking 7x. Found software error in board. Ordering board and UI to complete repair. OF to R/S due to part availability of the UI board. All water connections were dry at time of service.; ordrng 1 WD21X23705 (UI ASSEMBLY) and 1 WD21X24799 (MACHINE CONTROL)

Near Settlement Rd, Copperas Cove, TX 76522
Steve C.

Steve C.

DRYER WHIRLPOOL WED4800BQ1 Arrived on site for the unit is not turning on. Tested the unit and found the thermal fuse with no continuity. Replaced the thermal fuse and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Cavalry Ct, Copperas Cove, TX 76522
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL ED2CHQXVQ02 Arrived on site for the unit has a bad odor smell. Tested the unit and found mice dropping on the back section near the condenser fan. Advise customer to call pest control. Quoted customer only for the service fee. All water connections were dry at the time of service.

Near Halter Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WTW7500GC0 (Top Load Washer) - Arrived onsite for dealer complaint of top load washer tub sagging. Lifted top and found rear left suspension bracket on outer tub broken. Removed outer tub assembly and installed new replacement. Installed new suspension. Reassembled. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near E U.S. 190, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WFW8300SW01 (Front Load Washer) - Arrived onsite to replace drain pump on front load washer. Removed and replaced drain pump and tested unit. Unit now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.

Near Zarley Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WZF79R20DW00 (Freestanding Range) - Arrived onsite for customer complaint of upright freezer not cooling. When arrived,food was still inside unit. Attempted to shut control off. Control will not respond. Unit will need control assembly. Returning with start device just incase. R/S for 10/1. Customer will have unit cleaned out before return. Unit is disconnected from power at this time.

Near W Avenue D, Copperas Cove, TX 76522
Arthur B.

Arthur B.

JVM1540DP1BB (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave not accepting functions and not starting. Tested unit and found all buttons would beep but would not accept. Removed console and found ribbon cable shorted. Also found LED on smart board dim in some areas of the display as well. Unit will need new smart board and control panel to complete repair. Advised smart board in out of stock. AHS will decide on how to proceed. OF to R/S.

Near Campfire Cir, Copperas Cove, TX 76522
Arthur B.

Arthur B.

GLD4100L00CC (Dishwasher) - Arrived onsite to install new drain pump,motor and wash arm to dishwasher from my prior visit’s diagnosis. Removed all parts and installed new replacements. Reassembled. Tested unit. Unit fills,washes,drain and heats as intended. No new water leaks found. All water connections were dry at time of service.

Near Joseph Dr, Copperas Cove, TX 76522