Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Copperas Cove, TX
Great Service, answered all of my concerns.
Rosanne - Copperas Cove, TX
Graet Service Man but Appliance Express Made wrong juggment
Willard - Copperas Cove, TX
Some one in your company made the wrong call on my Stove Top. The stove top has a scratch on the right front burner, the top was suppose to be high tempered glass .
Michael - Copperas Cove, TX
Rosemary - Copperas Cove, TX
knowledgeable & timely , very professional explained his work and the repairs he made
Jessica - Copperas Cove, TX
Very pleased came asap fix everything was a awesome company and the man even said hi to my one hundred year old grandfather
Sarah - Copperas Cove, TX
Jesse - Copperas Cove, TX
Paul - Copperas Cove, TX
Sam - Copperas Cove, TX
Very professional technician! And he was quick too!
Steven - Copperas Cove, TX
Trent - Copperas Cove, TX
Technician was very professional and he was very knowledgeable.
Martin - Copperas Cove, TX
Service man was knowledgeable. But disrespectful
Great, speedy service!
Traci - Copperas Cove, TX
Arthur was professional, kind, and very proficient at his job. He diagnosed and resolved the issue within a half hour to 45 minutes! Very quick and the dishwasher works great now!
Dr Kenneth - Copperas Cove, TX
We are in Houston and have not yet been able to use our repaired oven, we are pleased it has been repaired and reinstalled. We are hoping that it works well when we all arrive for Thanksgiving with our entire family. Thank you Appliance Express!
Katia - Copperas Cove, TX
Ona - Copperas Cove, TX
Ralph - Copperas Cove, TX
Service provider was in and out in less than 30 minutes
Awesome service and very professional
Kristy - Copperas Cove, TX
Awesome service and very professional. I would recommend them wholeheartedly
Tina - Copperas Cove, TX
Jack - Copperas Cove, TX
Great service, fast
David - Copperas Cove, TX
I had a company supposed to do this job, but they didn’t make much of an effort to contact me. I called Lowe’s and asked to change the service call, and Appliance Express took care of it, as they did in the past. These people are really great to work with. Very, very professional and prompt at answering calls. If I could have them assigned to my service calls in the future, I will be delighted.
Fast and efficient service
William - Copperas Cove, TX
Arrived when they said and finished quickly. No fuss, no muss
"Essenburg - Copperas Cove, TX
Appliance Express Takes care of Business
David - Copperas Cove, TX
Booked my appointment, they showed up next day and took care of the issue. No problems at all. great people.
Deborah - Copperas Cove, TX
Appliance Express has been out 3 times replaced the compressor and some foam.The appliance still does NOT cool or freezer does NOT work. Another appointment has been set up for tomorrow, March 5 . I have been without a refrigerator since Feb20. Hopefully Arthur can fix it this time.
DISHWASHER WHIRLPOOL WDF310PLAW1 "Arrived on site to install previously ordered parts.The part most needed was the drain pump, which I failed to bring with me.Office to reschedule the appointment.Needs more work ; O-emld tckt"
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Arrived on site for refrigerator needing a previously diagnosed main harness for the refrigerator evap due to a prior defrost issue. Upon arrival I installed the new harness assembly and plugged unit power supply back into outlet. I didnt see any error codes indicating any further issues and instructed customer to give full 24 hrs to allow unit to reach proper temps Unit works as designed call complete.
DISHWASHER MAYTAG MDB9959SKZ0 Arrived on site for a dishwasher needing a previously diagnosed motor and pump assembly. After installing the new assembly kit I was able to thoroughly retest the unit during a fill agitate and drain cycle for a few different cycles and found that unit is not working as designed with no leaks before during or after repair customer can start using the dishwasher whenever theyre ready
OVEN WHIRLPOOL WFG320M0BW2 "Arrived on site and tested the levels of carbon monoxide and levels in the unit were within range of state standards.Unit back panel was also secured to unit as designed.Tip bracket was dropped off
OVEN WHIRLPOOL WFG320M0BW2 "Arrived on site to repair previously diagnosed oven. Upon further inspection I was able to determine that the burner Ordered was correct and I went ahead and installed it and all the top burners are working as designed. I tested the oven for a gas leak but could not get any signs of a gas smell nor any visual confirmation of a base leak. However I did find that the oven gas valve is not suppling a constant state of gas to the oven. Also we will need to return with any anti tip bracket. .; ordrng 1 WP3801F656-51 (bracket) and 1 WP98014893 (valve-gas)"
WASHER MAYTAG MVWX655DW1 Arrived on site for a washer needing a previously diagnosed gear case wash plate etc. After installing all necessary parts I was able to retest unit to ensure that it was no longer banging around leaking or having any other problems unit is now functioning as designed call complete
DISHWASHER WHIRLPOOL WDF310PLAW1 Arrived on site for dishwasher that was not draining the water properly and heating element rusted. Upon further inspection of the unit I found that there was a lot of corrosion and rust around the heating element but it was receiving the full power from the main control I also found that the drain pump bearings are broken internally and Not allowing the drain pump issue the water out like it should. We will need to return with a new drain pump and heating element .Office to reschedule due to some parts being out of stock; ordrng 1 W10518394 (heater)
DISHWASHER MAYTAG MDB9959SKZ0 "Arrived on site for dishwasher that would not drain. After arriving I initially checked the garbage disposal to make sure the qurk was popped out and it was. I also cannot see any clogs within the drain line and I went ahead and tested the unit and found that although the pump assembly was getting power it has bad bearings that were stuck in the inside it would not allow it to drain properly; ordrng 1 W11416363 (MOTOR/PUMP)"
DISHWASHER GE GSD580P-35BA "Arrived on site and inspected dishwasher and found the unit leaks due to cracked escutcheon, customer advised the knob timer is intermittent and doesnt always work.On this date, I could not get the unit to power on. There was power to the unit, but unit wouldnt turn on.Unit will also require apartment knob timer and cycling switch.Ordering needed parts.Needs more work.; ordrng 1 WD09X0257 (KNOB TIMER) and 1 WD21X0516 (CYCLING SWITCH) and 1 WD34X0826 (Escutcheon)"
WASHER MAYTAG MVWX655DW1 Arrived on site and inspected washer not spinning clothes out properly.Customer was running a load of towels when I arrived and advised the unit makes a jumping noise when in spin mode.I confirmed the unit will need a gearcase and washplate.Will return with previously ordered parts.Gearcase is a psp delayed part.Office to reschedule the appointment when part is available.Needs more work ; ordrng 1 W10902814 (WASH PLATE) and 1 W11035751 (GEARCASE )
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and inspected refrigerator not cooling.Found the compressor came on and cut off within 5 seconds indicating the start device and capacitor were both defective.Removed and replaced both.Reassembled and advised customer to wait approximately 24/48 hours for unit to reach optimal temperatures.No leaks detected.Job complete
WASHER WHIRLPOOL MVW7230HW0 Arrived on site and inspected washer and found error codes related to off balance loads.Confirmed the F0E5 and F0E9.Tested and calibrated the unit and started a consumer load and unit worked properly.No leaks detected at the time of service.Job complete
DRYER WHIRLPOOL WED4815EW1 Arrived on site and inspected dryer running non stop.Confirmed the complaint and found the timer damaged..Removed and replaced it.Dryer now works properly.Job complete
OVEN WHIRLPOOL WFG320M0BW2 Arrived on site and inspected range and found back right burner cap and support are needed to complete the repair.Ordering both.Office to reschedule the customer.Needs more work; ordrng 1 W11172758 (SUPPORT) and 1 WPW10183370 (BURNER CAP BACK RIGHT)
REFRIGERATOR WHIRLPOOL ED5FVGXVS00 "Arrived on site and inspected refrigerator no cool.Customer advised a company recently came out and checked the same issue and told him the black hard start on the compressor was defective.I found no voltage at the compressor, condenser fan didnt come on as well.Unit will require a sealed system repair and technician.Ordering the compressor and necessary parts for repair.Office to reschedule the customer.Order authorization.Needs more work; ordrng 1 4389205 (WIRE HARNESS) and 1 876764 (VALVE ) and 1 AUTHORIZATION (AUTHORIZATION ) and 1 CNOTE (2 HOURS) and 1 CNOTE (SEALED SYSTEM TECH) and 1 RESEARCH (ANY OTHER REQUIRED PARTS FOR SEALED SYSTEM ) and 1 W10139462 (COMPRESSOR )"
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Arrived on site for refrigerator diagnosed with a sealed system repair. Upon arrival We checked the temperatures in the fresh food and freezer section and found that the fresh food section got down to 38° and the freezer section dropped down to 2° and held steady with no signs of fluctuations. Because of the temperatures we decided to take apart the freezer compartment and checked the frost pattern of the coils and found that although the coils were twice as thick as the standard frost pattern the coils were still fully frosted over fully and showed no signs of a defrost related issue. We ran diagnostic Forced defrost using test 38 as well as Running an ohm test on the thermistor in the freezer which read with schematic recommended ranges. We also found that after running test seven the fridge was set to adaptive cool and we adjusted it to run on in default at eight hour defrost. We also found upon arrival that the entire house was fully carpeted wit
WASHER MAYTAG MVWB865GW0 Arrived on site and inspected washer starting issues.Found the unit beeps 2 quick beeps because customer wasnt holding the start button long enough.Also power was lost during a recent power outage.Ran diagnostic test mode and unit has no error codes.Even allowed customer to start a small load.No leaks detected at time of service.Job complete.Customer had labor concession for labor.Job complete
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site and inspected refrigerator for no ice production.Customer advised last week the unit ice motor was making an odd noise and wouldnt dispense any ice.Customer advised the issue hasnt happened since the initial service call.I checked the newly delivered unit and all functions work as designed.No leaks detected at the time of service.Job complete
REFRIGERATOR WHIRLPOOL WSF26C3EXY01 Arrived on site to repair and install new icemaker for Fridge raider. After installing the new icemaker and running a test harvest unit is working fine and will need it anywhere from 1 to 4 days to fill the bucket all the way up please. Call complete
DRYER MAYTAG MEDB765FW0 Arrived to inspect dryer not starting.Confirmed the complaint and found the door switch was damaged.Removed and replaced it.Reassembled and unit tested as designed.Job complete
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Arrived to install previously ordered parts.Customer advised she had to go out of town on a family emergency and forgot to defrost the unit.Customer needs to defrost the unit before any repairs can be done due to the massive ice buildup
REFRIGERATOR WHIRLPOOL WSF26C3EXY01 Arrived to inspect unit not dispensing. Customer advised her complaint is the ice maker isnt working and water does dispense.Ordering WPW10251076 ice maker.Office to reschedule with customer customer.All water lines were dry at the time of service.Needs more work ; ordrng 1 WPW10251076 (ICE MAKER COMPLETE ASSEMBLY )
WASHER MAYTAG MVWC565FW1 found the shield underneath is full of oil meaning the gear case, cam, actuator, motor, belt, shield and screws are all saturated and will not operate properly causing the malfunction.Also ordering authorization.Needs more work CLAIMS NOTIFIED Office to reschedule with customer ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10721967 (CAM) and 1 W10913953 (ACTUATOR ) and 1 W11026785 (MOTOR) and 1 W11035751 (GEAR CASE) and 2 WP22001995 (SCREWS)s and 1 WPW10006384 (BELT) and 1 WPW10427633 (SHIELD)"
REFRIGERATOR WHIRLPOOL WSF26C3EXY01 Arrived to inspect unit not dispensing water.Confirmed the complaint and found the housing was defective causing the dispensing issues.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Arrived to inspect mysterious beeping.Customer thought the beeping was coming from the refrigerator, but I discovered it was coming from the GE dishwasher.Customer advised the freezer compartment is not freezing food.I ran temperature checks of both compartments and got 25 in the freezer and 40 in the refrigerator compartment.Both condenser motor and evaporator fan motor ps are running.Compressor is running, but it is burning hot to the touch.Unit will need compressor, dye drier and access valve, sealed system tech and 2 hours.Ordering the needed parts.Office to reschedule with customer for return visit.Needs more work ; ordrng 1 876764 (VALVE) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 CNOTE (RESEARCH FOR ANY FORGOTTEN PARTS) and 1 W11209866 (COMPRESSOR ) and 1 WPW10143759 (UV DRIER)"
REFRIGERATOR WHIRLPOOL WSF26C3EXY01 Arrived to install previously ordered part.Removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete
REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Arrived to inspect massive ice buildup in the fresh food section behind the deli drawer.Confirmed the complaint and due to the size of the blockage the customer will need to defrost unit (defrost waiver signed).Unit will require a harness to complete the repair.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that is not cycling. Tested unit and found pump and motor assembly failed. Pump will need to be replaced to complete repairs. Office will need to set a return appointment due to part availability.; ordrng 1 W11085683 (pump&motor)
DRYER WHIRLPOOL WED49STBW0 Arrived on site to diagnose a dryer is not heating. Tested unit and found only have power at outlet. Advised homeowner on findings and they will need an electrician to complete repairs.
DRYER AMANA NED4655EW1 Arrived on site for a dryer that I had a timer that we’re not and would not heat. After further inspection I found a timer was stuck and breaker to dryer was also faulty. I replace the timer and tested the unit out. Unit is now heating and functioning as designed. I did inform the customer that if she would have any other issues that she should call electrician out to double check the breaker. Call complete
DRYER MAYTAG MED6230HW0 Arrived on site for dryer that need a new control board unfortunately when I arrived at Buddy’s to make repair they did not have any power outlet for me to be able to connect a 240 V dryer too. I did double check other hardware and everything seems to be working OK so once they resell the unit the unit should work as designed but I did let them know that because there was no power supply on site that it is not guaranteed but to call us back if they were any other issues. Call complete
WASHER WHIRLPOOL MVWB855DC3 Arrived on site for washer that would not drain properly. After further inspection and running diagnostics I found that the drain motor itself Had bad bearings so I replace a drain pump and retest of the unit there were no leaks before during or after repair and unit is now working as designed. Call complete
DISHWASHER FRIGIDAIRE FFCD2413UB Arrived to inspect dishwasher not filling.Confirmed the complaint and found the wire harness was not connected properly.Fixed the issue and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
REFRIGERATOR WHIRLPOOL WSF26C3EXY01 Arrived to inspect side by side refrigerator leaking.Confirmed the complaint and found the leak is coming from the faulty inlet valve.Ordering WPW10238100 inlet valve.Needs more work ; ordrng 1 WPW10238100 (INLET VALVE )
WASHER MAYTAG MVW6230HW0 Arrived to inspect washer making unusual noises during agitating cycle.Ran diagnostics test mode and unit displayed a water hazard error.Completed diagnostics test mode with no issues.Allowed the customer to wash a quick wash load and unit preformed as designed.All water lines were dry at the time of service.Job complete