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Local Reviews
for Copperas Cove, TX

Rated 4.7 out of 5 stars based on 23 customer reviews

Map of Copperas Cove, TX

Appliance Express Takes care of Business




Booked my appointment, they showed up next day and took care of the issue. No problems at all. great people.


Map of Copperas Cove, TX

Deborah




Appliance Express has been out 3 times replaced the compressor and some foam.The appliance still does NOT cool or freezer does NOT work. Another appointment has been set up for tomorrow, March 5 . I have been without a refrigerator since Feb20. Hopefully Arthur can fix it this time.


Map of Copperas Cove, TX

The tech was very nice, friendly, personable and solved the issue fast.




My experience was good


Map of Copperas Cove, TX

Great Repairman




The technician was very professional and great attitude


Map of Copperas Cove, TX

Great Service




Very nice and a happy employee can tell he likes his job. Very good at explaining and showing me the problem with a good since of humor.


Map of Copperas Cove, TX

microwave





Map of Copperas Cove, TX

Cant fix the issue....




I had this company out to fix a leak in my washing machine. He seemed like he knew what he was doing and told me that it was just the seal. He replaced it and said it was "all good" now. My first load of laundry (not a large load, I may add) it leaked. They sent the same guy back out to "FIX" it again.. He checked it, said there was no leak and left. Called it "all good" again. IT IS NOT FIXED. It is still leaking. Now I feel as though they do not seem to know much about what they're doing, or they're just to lazy to actually check all possible parts that could be leaking.


Map of Copperas Cove, TX

Karen





Map of Copperas Cove, TX

Great service





Map of Copperas Cove, TX

Keith tarrant





Wonderful service!!





Exceptional service




All around professional, clean, well mannered (yes he is an adult) but he was awesome all around and informative about my product.


Awesome




Very puntual, great communicator, knows what he is doing. A++


Great service!





Great Service




The technician took his time and made sure that my dishwasher was working right. He stayed for an entire wash cycle to make sure the washing arms were dispensing water appropriately.


Exceptional service!




Technician was respectful, courteous, most pleasant, and thoroughly explained everything he did! He was well versed in his job and seemed to have much pride in performing to his utmost!


Very professional





MAYTAG WASHER




ARTHUR WAS OUTSTANDING HAD TO DEAL WITH MY BRITISH WIFE. THIS WAS HIS FIRST ON THIS ONE DEALING WITH HER, HANDLED IT LIKE A PRO. EXCELLENT SERVICE TECH.. 5 STARS ALL THE WAY THANKS ARTHUR ROGER


dryer stopped




Very nice young man. Fixed the dryer


Awesome and Great customer service





Professional and timely




The technician came in early and quickly fixed our dishwasher.


very happy




He was very pleasent and timely mannor. I really like him


He was completely thourogh in explaining the problem.




I have hopes that he will follow through on completion on this service accurately, and on time.


Al R.

Al R.

REFRIGERATOR FRIGIDAIRE FFSS2625TS Arrived to inspect refrigerator leaking water from the freezer side dispenser area. Confirmed the complaint and removed and replaced the valve. Reassembled the unit and unit tested as designed with no leaks.All water lines were dry at the time of service.JOB COMPLETE.

Near Hobby Rd, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MRT118FFFE01 "Arrived onsite to install new dryer drier to top mount refrigerator to find restriction. Removed Freon and removed dye drier. Found capillary tube at dye drier restricted. Cut portion of capillary tube and installed dryer drier. Vacuumed unit down to -25psi. Charged unit with 3.75oz of R134a refrigerant. Observed evaporator found within 10 mins, 3 rails started frosting. Good air flow from tower. No other issues found. No water connected to unit."

Near Freedom Ln, Copperas Cove, TX 76522
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE505W0HZ1 Arrived onsite to install new glass assembly to freestanding range from my prior visit’s diagnosis. Removed an replaced outer glass assembly. Reassembled. No other issues found.

Near Lindsey Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MRT118FFFE01 "Arrived onsite for customer complaint of top mount refrigerator not cooling. Evacuated system and found no Freon present. Removed dye drier and evaporator and installed new replacements using braising methods. Vacuumed unit down to -25psi. Charged unit with 3.75oz of R134a refrigerant. Observed frost pattern forming on evaporator. Advised customer to wait 24-48hrs. If cooling stops again, possible floating restriction and will Techline. No water connected to unit at time of service."

Near Freedom Ln, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MRT118FFFE01 Arrived onsite for customer complaint of top mount refrigerator not cooling recurring issue. Removed evaporator cover and found small frost pattern on capillary tube. Also found compressor barely humming and hot to touch. Called Whirlpool Techline JK SR#7724331849 and advised possible high side restriction. Reordering compressor and attempt to isolate restriction. Customer leaving out of town and wants to R/S for Thursday 3/14. ; ordrng 1 CNOTE (2HR JOB) and 1 W11092625 (compressor)

Near Freedom Ln, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MRT118FFFE01 "Arrived onsite to install compressor to top mount refrigerator from prior visit’s diagnosis. Removed compressor. Installed new compressor,Dyer drier, and process stub using braising methods. Vacuumed unit down to -25psi. Charged unit with 3.55oz or R134a refrigerant. Installed new air tower. Powered up unit. Good pattern forming. No other issues found. No water connected to unit."

Near Freedom Ln, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MFI2269VEM6 "Arrived onsite for customer complaint of french door refrigerator not cooling. When arrived, found UI flashing. Unit main control is faulty. P&L are as follows; WPW10310240 (Control) Removed an replaced rear control. Programmed control with code on serial tag. Unit now came on and began cooling immediately. No other issues found. All water connections were dry at time of service."

Near Co Rd 4881, Copperas Cove, TX 76522
Al R.

Al R.

RANGE GE JGBS10DEM1WW Arrived to inspect unit tripping the GFCI outlet. Confirmed the complaint and plugged the range into a dedicated 120 outlet and unit worked as designed. Customer advised to plug the range into a dedicated outlet.Unit purchased 2/13/19 from Lowe’s JOB COMPLETE

Near Park Ave, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR FRIGIDAIRE FFTR1814TB0 Arrived onsite to install defrost timer to top mount refrigerator from prior visit’s diagnosis. Removed and replaced defrost timer. Reassembled. Found unit now works as intended. No other issues found. No water source to unit.

Near N 7th St, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR FRIGIDAIRE FFHB2750TD Arrived onsite for customer complaint of no ice production. Found icemaker mold stuck in harvest. Removed and replaced icemaker. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.

Near Risen Star Ln, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MRT118FFFE01 "Arrived onsite for customer complaint of top mount refrigerator not cooling either section. When arrived, found compressor knocking. Removed evaporator cover and found ice block on capillary tube by evaporator. Ordering compressor and air tower. Compressor is cover under 10 year warranty. R/V for Thursday 2/28. Unit unplugged at this time.; ordrng 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10919804 (duct-air) and 1 W11092625 (compressor) and 1 WPW10143759 (DYE DRIER)"

Near Freedom Ln, Copperas Cove, TX 76522
Arthur B.

Arthur B.

DRYER MAYTAG MEDC215EW1 Arrived onsite for customer complaint of dryer not starting. Removed back panel and found proper 240V. Checked thermal fuse and found thermal fuse open. Removed and replaced thermal fuse. Reassembled and tested. Dryer now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Tammy Dr, Copperas Cove, TX 76522
Al R.

Al R.

WASHER WHIRLPOOL WTW8540BW1 Arrived to inspect washer leaking from underneath. I tested the unit tested with no error codes. I noticed the fill valve was spraying water in an odd pattern. I removed and replaced the valve. Reassembled the unit and unit tested as designed.No leaks observed at the time of service.

Near Co Rd 4877, Copperas Cove, TX 76522
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE505W0HZ1 Arrived onsite for customer complaint of oven making squeaking when preheating and outer oven door trim coming off. Confirmed outer trim coming off. Tested unit and found noises when preheating is normal. Advised this is normal due to metal expanding. Advised customer noise will lessen with normal use. R/S for outer glass assembly for Friday 2/22. No other issues found.; ordrng 1 W11249559 (OTHER GLASS ASSAY (STAINLESS))

Near Lindsey Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite to install new LH RC door to french door refrigerator from prior tech’s diagnosis. Removed warped door,installed new door and used existing dispenser,ice chute and ice door cover. Installed new ice door. Reassembled and tested. Ice and water dispenses as intended. No other issues found. All water connections were dry at time of service."

Near High Chapparal Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

DRYER MAYTAG MEDB765FC0 Arrived onsite for customer complaint of dryer not starting. Ran diagnostics and found error code F2E1 (UI Stuck). Clear error codes and tested UI. All buttons and features work as designed. Advised customer on how to press buttons. No other issues found.

Near Nathan Ln, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR FRIGIDAIRE FFTR1814TB0 Arrived onsite for customer complaint of top mount refrigerator not cooling properly. Customer advised that unit will not come back on intermittently. Tested unit and found defrost timer stuck open. Ordering defrost timer and returning with thermostat. R/S for Tuesday 2/19. All water connections were dry at time of service.; ordrng 1 241705102 (timer-defrost)

Near N 7th St, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR FRIGIDAIRE FFHS2622MBQA Arrived onsite for customer complaint of icemaker leaking water and asking noises. Clear icemaker water channel and removed all ice build up from back wall. Found slow water flow to dispenser. Advised customer to change filter to allow proper water flow. No other issues found. All water connections were dry at time of service.

Near Heartland Ave, Copperas Cove, TX 76522
Arthur B.

Arthur B.

DRYER AMANA NED4655EW1 Arrived onsite for customer complaint of dryer not heating and timer not advancing. Checked incoming voltage and found only 120v. Checked breaker and found one pole tripped. Reset breaker and check voltage once again. Found 240v. Tested unit. Unit now heats and tumbles as intended. Also found timer advancing as well. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Karen Sue Cir, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WASHER MAYTAG MVWB865GW0 Arrived onsite for customer complaint of top load washer not allowing cycles to be selected and starting. Found encoder faulty. Removed and replaced control and overlay. Reassembled and tested. Found error code F5E1 (Lid Latch Error). Removed and replaced lid latch. Reassembled. Ran tested 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Woodland Dr, Copperas Cove, TX 76522
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived to inspect refrigerator freezing items in refrigerator. I confirmed the complaint and instructed the customer about the damper and instructed them on the unit. All water lines were dry at the time of service.JOB COMPLETE

Near Bluebird Trail, Copperas Cove, TX 76522
Al R.

Al R.

DRYER WHIRLPOOL WED4815EW1 ACTUAL ADDRESS IS 404 PRIMROSE-B COPPERAS COVE TXArrived to inspect dryer not heating. Confirmed the complaint and removed and replaced the thermo fuse. Reassembled the unit and unit tested as designed.Property management to clean ventilation system in unit. JOB COMPLETE.

Near Primrose Dr, Copperas Cove, TX 76522
Al R.

Al R.

RANGE WHIRLPOOL WEE745H0FS1 Arrived to inspect cooktop range bubbling near panel. Confirmed the complaint was actually with the panel that was damaged. Couldn’t decipher how damage was caused. Spoke with CS who also advised to get AUTHORIZATION for the Panel.I ordered the panel and CNOTE for authorization.; ordrng 1 CNOTE (AUTHORIZATION NEEDED ) and 1 W10884502 (CONTROL PANEL (BLACK))

Near Big Divide Rd, Copperas Cove, TX 76522
Al R.

Al R.

DRYER MAYTAG MEDB835DW4 "Arrived to inspect unit F1E4 code. Verified the complaint and checked the element, cutoff and fuse. Both the cutoff and fuse were bad. Removed and replaced the both. Reassembled the unit and unit tested as designed. No lint observed at the time of service. JOB COMPLETE"

Near Deorsam Dr, Copperas Cove, TX 76522
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived to inspect unit ice maker was stuck. I confirmed and forcefully pulled the ice access door open and discovered the unit had overfilled with ice making it hard for unit to dispense ice. I removed half of the ice and reinstalled the ice bin and unit tested as designed.JOB COMPLETE

Near W Lincoln Ave, Copperas Cove, TX 76522
Al R.

Al R.

OVEN WHIRLPOOL RBD305PRS00 Arrived to install rebuilt control. Installed and tested unit and unit tested as designed.JOB COMPLETE

Near Isabelle Dr, Copperas Cove, TX 76522
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived to install previously ordered part. Removed and replaced the solenoid and unit no produces cubed ice. Unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE

Near W Lincoln Ave, Copperas Cove, TX 76522
Al R.

Al R.

OVEN WHIRLPOOL WGE555S0BS02 Arrived to install previously ordered parts. Removed and replaced the knobs on the left side of unit. JOB COMPLETE

Near Co Rd 4879, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW9050XW00 arrived onsite for customer complaint of front load washer leaking. Removed bottom access panel and ran cycle. Found water leaking from bottom of outer tub. Aldo could hear inner basket grinding when spinning. Unit will need new front and rear outer tub with inner basket assembly. Advised AHS must approve parts/labor prior to return visit. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W10313497 (tub-outer front) and 1 W11239040 (outer tub rear) and 1 WPW10202459 (basket)

Near Marlee Cir, Copperas Cove, TX 76522
Steve C.

Steve C.

DRYER MAYTAG MEDX655DW1 Arrived on site to replace the drum in the repair kits due to the unit is tearing the clothes. Replaced both parts and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Barr Ln, Copperas Cove, TX 76522
Steve C.

Steve C.

OVEN WHIRLPOOL WGE555S0BS02 Arrived on site for the unit made a pop noise. Tested the unit and did not find any burnt spots and the left front burner is working properly. Did find two of the knobs are broken and hard to turn. Will need to order two knobs.; ordrng 2 WPW10437088 (knob)s

Near Co Rd 4879, Copperas Cove, TX 76522
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site for the unit is not making ice. Customer also advise when dispensing ice it is extremely loud. Tested the unit and found the ice maker will not cycle. Replaced the ice maker and tested the unit. Found the solenoid for the ice dispenser will not move and the auger is extremely loud. Will need to get autho and reschedule customer. All water connections were dry at the time of service.; ordrng 1 CNOTE (AUTHO) and 1 WPW10309866 (solenoid)

Near W Lincoln Ave, Copperas Cove, TX 76522
Al R.

Al R.

MICROWAVE GE JVM3160DF4BB "Arrived to inspect microwave not working. Confirmed, removed and replaced all switches and fuse. Reassembled and tested the unit tested as designed.JOB COMPLETE."

Near Post Oak Ave, Copperas Cove, TX 76522
Steve C.

Steve C.

RANGE GE JP3530SJ3SS Arrived site for the unit will randomly turn off. Disassemble the unit and found a connector on the switch connected. Security connection to the switch and tested the unit. Unit is working properly and if customer is having more problems to contact a electrician. Unit burners are working properly and job complete.

Near Williams St, Copperas Cove, TX 76522
Steve C.

Steve C.

DRYER WHIRLPOOL WED5500XW0 Arrived on site for the unit will not start. Tested the unit and found the door switch is broken. Replace the door switch and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Jacob St, Copperas Cove, TX 76522