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Local Reviews
for Copperas Cove, TX

Appliance Express Rated 4.7 out of 5 stars based on 46 customer reviews

Map of Copperas Cove, TX

Great Service, answered all of my concerns.




Review of Appliance Express


Map of Copperas Cove, TX

Graet Service Man but Appliance Express Made wrong juggment




Review of Appliance Express

Some one in your company made the wrong call on my Stove Top. The stove top has a scratch on the right front burner, the top was suppose to be high tempered glass .


Map of Copperas Cove, TX

Excellent Service




Review of Appliance Express


Map of Copperas Cove, TX

Dryer Repair




Review of Appliance Express

knowledgeable & timely , very professional explained his work and the repairs he made


Map of Copperas Cove, TX

Jess




Review of Appliance Express

Very pleased came asap fix everything was a awesome company and the man even said hi to my one hundred year old grandfather


Map of Copperas Cove, TX

Great service.




Review of Appliance Express


Map of Copperas Cove, TX

Nailed it




Review of Appliance Express


Map of Copperas Cove, TX

Great Service




Review of Appliance Express


Map of Copperas Cove, TX

Amazing service




Review of Appliance Express

Very professional technician! And he was quick too!


Map of Copperas Cove, TX

Great service




Review of Appliance Express


Trent




Review of Appliance Express

Technician was very professional and he was very knowledgeable.


Washer




Review of Appliance Express

Service man was knowledgeable. But disrespectful


Great, speedy service!




Review of Appliance Express

Arthur was professional, kind, and very proficient at his job. He diagnosed and resolved the issue within a half hour to 45 minutes! Very quick and the dishwasher works great now!


Satisfying experience




Review of Appliance Express

We are in Houston and have not yet been able to use our repaired oven, we are pleased it has been repaired and reinstalled. We are hoping that it works well when we all arrive for Thanksgiving with our entire family. Thank you Appliance Express!


Great service




Review of Appliance Express

Very professional


Whirlpool Fridge




Review of Appliance Express

Very fast!


Great service




Review of Appliance Express

Service provider was in and out in less than 30 minutes


Awesome service and very professional




Review of Appliance Express

Awesome service and very professional. I would recommend them wholeheartedly


thanks




Review of Appliance Express


Jack




Review of Appliance Express

Great service, fast


Excellent, again!




Review of Appliance Express

I had a company supposed to do this job, but they didn’t make much of an effort to contact me. I called Lowe’s and asked to change the service call, and Appliance Express took care of it, as they did in the past. These people are really great to work with. Very, very professional and prompt at answering calls. If I could have them assigned to my service calls in the future, I will be delighted.


Fast and efficient service




Review of Appliance Express

Arrived when they said and finished quickly. No fuss, no muss


Christine




Review of Appliance Express


Appliance Express Takes care of Business




Review of Appliance Express

Booked my appointment, they showed up next day and took care of the issue. No problems at all. great people.


Deborah




Review of Appliance Express

Appliance Express has been out 3 times replaced the compressor and some foam.The appliance still does NOT cool or freezer does NOT work. Another appointment has been set up for tomorrow, March 5 . I have been without a refrigerator since Feb20. Hopefully Arthur can fix it this time.


Al R.

Al R.

DISHWASHER WHIRLPOOL WDF310PLAW1 "Arrived on site to install previously ordered parts.The part most needed was the drain pump, which I failed to bring with me.Office to reschedule the appointment.Needs more work ; O-emld tckt"

Near Timmons Dr, Copperas Cove, TX 76522
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 Arrived on site for refrigerator needing a previously diagnosed main harness for the refrigerator evap due to a prior defrost issue. Upon arrival I installed the new harness assembly and plugged unit power supply back into outlet. I didn’t see any error codes indicating any further issues and instructed customer to give full 24 hrs to allow unit to reach proper temps Unit works as designed call complete.

Near Pinto Dr, Copperas Cove, TX 76522
Tyler  G.

Tyler G.

DISHWASHER MAYTAG MDB9959SKZ0 Arrived on site for a dishwasher needing a previously diagnosed motor and pump assembly. After installing the new assembly kit I was able to thoroughly retest the unit during a fill agitate and drain cycle for a few different cycles and found that unit is not working as designed with no leaks before during or after repair customer can start using the dishwasher whenever they’re ready

Near Cummings Ave, Copperas Cove, TX 76522
Al R.

Al R.

OVEN WHIRLPOOL WFG320M0BW2 "Arrived on site and tested the levels of carbon monoxide and levels in the unit were within range of state standards.Unit back panel was also secured to unit as designed.Tip bracket was dropped off

Near Kim Ave, Copperas Cove, TX 76522
Tyler  G.

Tyler G.

OVEN WHIRLPOOL WFG320M0BW2 "Arrived on site to repair previously diagnosed oven. Upon further inspection I was able to determine that the burner Ordered was correct and I went ahead and installed it and all the top burners are working as designed. I tested the oven for a gas leak but could not get any signs of a gas smell nor any visual confirmation of a base leak. However I did find that the oven gas valve is not suppling a constant state of gas to the oven. Also we will need to return with any anti tip bracket. .; ordrng 1 WP3801F656-51 (bracket) and 1 WP98014893 (valve-gas)"

Near Kim Ave, Copperas Cove, TX 76522
Tyler  G.

Tyler G.

WASHER MAYTAG MVWX655DW1 Arrived on site for a washer needing a previously diagnosed gear case wash plate etc. After installing all necessary parts I was able to retest unit to ensure that it was no longer banging around leaking or having any other problems unit is now functioning as designed call complete

Near Perryman Creek Rd, Copperas Cove, TX 76522
Tyler  G.

Tyler G.

DISHWASHER WHIRLPOOL WDF310PLAW1 Arrived on site for dishwasher that was not draining the water properly and heating element rusted. Upon further inspection of the unit I found that there was a lot of corrosion and rust around the heating element but it was receiving the full power from the main control I also found that the drain pump bearings are broken internally and Not allowing the drain pump issue the water out like it should. We will need to return with a new drain pump and heating element .Office to reschedule due to some parts being out of stock; ordrng 1 W10518394 (heater)

Near Timmons Dr, Copperas Cove, TX 76522
Tyler  G.

Tyler G.

DISHWASHER MAYTAG MDB9959SKZ0 "Arrived on site for dishwasher that would not drain. After arriving I initially checked the garbage disposal to make sure the qurk was popped out and it was. I also cannot see any clogs within the drain line and I went ahead and tested the unit and found that although the pump assembly was getting power it has bad bearings that we’re stuck in the inside it would not allow it to drain properly; ordrng 1 W11416363 (MOTOR/PUMP)"

Near Cummings Ave, Copperas Cove, TX 76522
Al R.

Al R.

DISHWASHER GE GSD580P-35BA "Arrived on site and inspected dishwasher and found the unit leaks due to cracked escutcheon, customer advised the knob timer is intermittent and doesn’t always work.On this date, I could not get the unit to power on. There was power to the unit, but unit wouldn’t turn on.Unit will also require apartment knob timer and cycling switch.Ordering needed parts.Needs more work.; ordrng 1 WD09X0257 (KNOB TIMER) and 1 WD21X0516 (CYCLING SWITCH) and 1 WD34X0826 (Escutcheon)"

Near Dennis St, Copperas Cove, TX 76522
Al R.

Al R.

WASHER MAYTAG MVWX655DW1 Arrived on site and inspected washer not spinning clothes out properly.Customer was running a load of towels when I arrived and advised the unit makes a jumping noise when in spin mode.I confirmed the unit will need a gearcase and washplate.Will return with previously ordered parts.Gearcase is a psp delayed part.Office to reschedule the appointment when part is available.Needs more work ; ordrng 1 W10902814 (WASH PLATE) and 1 W11035751 (GEARCASE )

Near Perryman Creek Rd, Copperas Cove, TX 76522
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and inspected refrigerator not cooling.Found the compressor came on and cut off within 5 seconds indicating the start device and capacitor were both defective.Removed and replaced both.Reassembled and advised customer to wait approximately 24/48 hours for unit to reach optimal temperatures.No leaks detected.Job complete

Near Nathan Dr, Copperas Cove, TX 76522
Al R.

Al R.

WASHER WHIRLPOOL MVW7230HW0 Arrived on site and inspected washer and found error codes related to off balance loads.Confirmed the F0E5 and F0E9.Tested and calibrated the unit and started a consumer load and unit worked properly.No leaks detected at the time of service.Job complete

Near Isabelle Dr, Copperas Cove, TX 76522
Al R.

Al R.

DRYER WHIRLPOOL WED4815EW1 Arrived on site and inspected dryer running non stop.Confirmed the complaint and found the timer damaged..Removed and replaced it.Dryer now works properly.Job complete

Near Wigeon Way, Copperas Cove, TX 76522
Al R.

Al R.

OVEN WHIRLPOOL WFG320M0BW2 Arrived on site and inspected range and found back right burner cap and support are needed to complete the repair.Ordering both.Office to reschedule the customer.Needs more work; ordrng 1 W11172758 (SUPPORT) and 1 WPW10183370 (BURNER CAP BACK RIGHT)

Near Kim Ave, Copperas Cove, TX 76522
Al R.

Al R.

REFRIGERATOR WHIRLPOOL ED5FVGXVS00 "Arrived on site and inspected refrigerator no cool.Customer advised a company recently came out and checked the same issue and told him the black hard start on the compressor was defective.I found no voltage at the compressor, condenser fan didn’t come on as well.Unit will require a sealed system repair and technician.Ordering the compressor and necessary parts for repair.Office to reschedule the customer.Order authorization.Needs more work; ordrng 1 4389205 (WIRE HARNESS) and 1 876764 (VALVE ) and 1 AUTHORIZATION (AUTHORIZATION ) and 1 CNOTE (2 HOURS) and 1 CNOTE (SEALED SYSTEM TECH) and 1 RESEARCH (ANY OTHER REQUIRED PARTS FOR SEALED SYSTEM ) and 1 W10139462 (COMPRESSOR )"

Near Joe Morse Dr, Copperas Cove, TX 76522
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRF555SDHV02 Arrived on site for refrigerator diagnosed with a sealed system repair. Upon arrival We checked the temperatures in the fresh food and freezer section and found that the fresh food section got down to 38° and the freezer section dropped down to 2° and held steady with no signs of fluctuations. Because of the temperatures we decided to take apart the freezer compartment and checked the frost pattern of the coils and found that although the coils were twice as thick as the standard frost pattern the coils were still fully frosted over fully and showed no signs of a defrost related issue. We ran diagnostic Forced defrost using test 38 as well as Running an ohm test on the thermistor in the freezer which read with schematic recommended ranges. We also found that after running test seven the fridge was set to adaptive cool and we adjusted it to run on in default at eight hour defrost. We also found upon arrival that the entire house was fully carpeted wit

Near Ash St, Copperas Cove, TX 76522
Al R.

Al R.

WASHER MAYTAG MVWB865GW0 Arrived on site and inspected washer starting issues.Found the unit beeps 2 quick beeps because customer wasn’t holding the start button long enough.Also power was lost during a recent power outage.Ran diagnostic test mode and unit has no error codes.Even allowed customer to start a small load.No leaks detected at time of service.Job complete.Customer had labor concession for labor.Job complete

Near Woodland Dr, Copperas Cove, TX 76522
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site and inspected refrigerator for no ice production.Customer advised last week the unit ice motor was making an odd noise and wouldn’t dispense any ice.Customer advised the issue hasn’t happened since the initial service call.I checked the newly delivered unit and all functions work as designed.No leaks detected at the time of service.Job complete

Near E Hogan Dr, Copperas Cove, TX 76522
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WSF26C3EXY01 Arrived on site to repair and install new icemaker for Fridge raider. After installing the new icemaker and running a test harvest unit is working fine and will need it anywhere from 1 to 4 days to fill the bucket all the way up please. Call complete

Near Atkinson Ave, Copperas Cove, TX 76522
Al R.

Al R.

DRYER MAYTAG MEDB765FW0 Arrived to inspect dryer not starting.Confirmed the complaint and found the door switch was damaged.Removed and replaced it.Reassembled and unit tested as designed.Job complete

Near Leif Cir, Copperas Cove, TX 76522
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 Arrived to install previously ordered parts.Customer advised she had to go out of town on a family emergency and forgot to defrost the unit.Customer needs to defrost the unit before any repairs can be done due to the massive ice buildup

Near Pinto Dr, Copperas Cove, TX 76522
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WSF26C3EXY01 Arrived to inspect unit not dispensing. Customer advised her complaint is the ice maker isn’t working and water does dispense.Ordering WPW10251076 ice maker.Office to reschedule with customer customer.All water lines were dry at the time of service.Needs more work ; ordrng 1 WPW10251076 (ICE MAKER COMPLETE ASSEMBLY )

Near Atkinson Ave, Copperas Cove, TX 76522
Al R.

Al R.

WASHER MAYTAG MVWC565FW1 found the shield underneath is full of oil meaning the gear case, cam, actuator, motor, belt, shield and screws are all saturated and will not operate properly causing the malfunction.Also ordering authorization.Needs more work CLAIMS NOTIFIED Office to reschedule with customer ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10721967 (CAM) and 1 W10913953 (ACTUATOR ) and 1 W11026785 (MOTOR) and 1 W11035751 (GEAR CASE) and 2 WP22001995 (SCREWS)s and 1 WPW10006384 (BELT) and 1 WPW10427633 (SHIELD)"

Near S 25th St, Copperas Cove, TX 76522
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WSF26C3EXY01 Arrived to inspect unit not dispensing water.Confirmed the complaint and found the housing was defective causing the dispensing issues.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Atkinson Ave, Copperas Cove, TX 76522
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Arrived to inspect mysterious beeping.Customer thought the beeping was coming from the refrigerator, but I discovered it was coming from the GE dishwasher.Customer advised the freezer compartment is not freezing food.I ran temperature checks of both compartments and got 25 in the freezer and 40 in the refrigerator compartment.Both condenser motor and evaporator fan motor ps are running.Compressor is running, but it is burning hot to the touch.Unit will need compressor, dye drier and access valve, sealed system tech and 2 hours.Ordering the needed parts.Office to reschedule with customer for return visit.Needs more work ; ordrng 1 876764 (VALVE) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 CNOTE (RESEARCH FOR ANY FORGOTTEN PARTS) and 1 W11209866 (COMPRESSOR ) and 1 WPW10143759 (UV DRIER)"

Near Ash St, Copperas Cove, TX 76522
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WSF26C3EXY01 Arrived to install previously ordered part.Removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete

Near Atkinson Ave, Copperas Cove, TX 76522
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Arrived to inspect massive ice buildup in the fresh food section behind the deli drawer.Confirmed the complaint and due to the size of the blockage the customer will need to defrost unit (defrost waiver signed).Unit will require a harness to complete the repair.

Near Pinto Dr, Copperas Cove, TX 76522
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that is not cycling. Tested unit and found pump and motor assembly failed. Pump will need to be replaced to complete repairs. Office will need to set a return appointment due to part availability.; ordrng 1 W11085683 (pump&motor)

Near Travis Cir, Copperas Cove, TX 76522
Clif L.

Clif L.

DRYER WHIRLPOOL WED49STBW0 Arrived on site to diagnose a dryer is not heating. Tested unit and found only have power at outlet. Advised homeowner on findings and they will need an electrician to complete repairs.

Near W Washington Ave, Copperas Cove, TX 76522
Tyler  G.

Tyler G.

DRYER AMANA NED4655EW1 Arrived on site for a dryer that I had a timer that we’re not and would not heat. After further inspection I found a timer was stuck and breaker to dryer was also faulty. I replace the timer and tested the unit out. Unit is now heating and functioning as designed. I did inform the customer that if she would have any other issues that she should call electrician out to double check the breaker. Call complete

Near Willowbrook St, Copperas Cove, TX 76522
Tyler  G.

Tyler G.

DRYER MAYTAG MED6230HW0 Arrived on site for dryer that need a new control board unfortunately when I arrived at Buddy’s to make repair they did not have any power outlet for me to be able to connect a 240 V dryer too. I did double check other hardware and everything seems to be working OK so once they resell the unit the unit should work as designed but I did let them know that because there was no power supply on site that it is not guaranteed but to call us back if they were any other issues. Call complete

Near E Hwy 190, Copperas Cove, TX 76522
Tyler  G.

Tyler G.

WASHER WHIRLPOOL MVWB855DC3 Arrived on site for washer that would not drain properly. After further inspection and running diagnostics I found that the drain motor itself Had bad bearings so I replace a drain pump and retest of the unit there were no leaks before during or after repair and unit is now working as designed. Call complete

Near Bowen Cir, Copperas Cove, TX 76522
Al R.

Al R.

DISHWASHER FRIGIDAIRE FFCD2413UB Arrived to inspect dishwasher not filling.Confirmed the complaint and found the wire harness was not connected properly.Fixed the issue and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete

Near Terrace Dr, Copperas Cove, TX 76522
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WSF26C3EXY01 Arrived to inspect side by side refrigerator leaking.Confirmed the complaint and found the leak is coming from the faulty inlet valve.Ordering WPW10238100 inlet valve.Needs more work ; ordrng 1 WPW10238100 (INLET VALVE )

Near Atkinson Ave, Copperas Cove, TX 76522
Al R.

Al R.

WASHER MAYTAG MVW6230HW0 Arrived to inspect washer making unusual noises during agitating cycle.Ran diagnostics test mode and unit displayed a water hazard error.Completed diagnostics test mode with no issues.Allowed the customer to wash a quick wash load and unit preformed as designed.All water lines were dry at the time of service.Job complete

Near Myra Lou Ave, Copperas Cove, TX 76522