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Local Reviews
for Copperas Cove, TX

Appliance Express Rated 4.7 out of 5 stars based on 25 customer reviews

Map of Copperas Cove, TX

Fast and efficient service




Review of Appliance Express

Arrived when they said and finished quickly. No fuss, no muss


Map of Copperas Cove, TX

Christine




Review of Appliance Express


Map of Copperas Cove, TX

Appliance Express Takes care of Business




Review of Appliance Express

Booked my appointment, they showed up next day and took care of the issue. No problems at all. great people.


Map of Copperas Cove, TX

Deborah




Review of Appliance Express

Appliance Express has been out 3 times replaced the compressor and some foam.The appliance still does NOT cool or freezer does NOT work. Another appointment has been set up for tomorrow, March 5 . I have been without a refrigerator since Feb20. Hopefully Arthur can fix it this time.


Map of Copperas Cove, TX

The tech was very nice, friendly, personable and solved the issue fast.




Review of Appliance Express

My experience was good


Map of Copperas Cove, TX

Great Repairman




Review of Appliance Express

The technician was very professional and great attitude


Map of Copperas Cove, TX

Great Service




Review of Appliance Express

Very nice and a happy employee can tell he likes his job. Very good at explaining and showing me the problem with a good since of humor.


Map of Copperas Cove, TX

microwave




Review of Appliance Express


Map of Copperas Cove, TX

Cant fix the issue....




Review of Appliance Express

I had this company out to fix a leak in my washing machine. He seemed like he knew what he was doing and told me that it was just the seal. He replaced it and said it was "all good" now. My first load of laundry (not a large load, I may add) it leaked. They sent the same guy back out to "FIX" it again.. He checked it, said there was no leak and left. Called it "all good" again. IT IS NOT FIXED. It is still leaking. Now I feel as though they do not seem to know much about what they're doing, or they're just to lazy to actually check all possible parts that could be leaking.


Map of Copperas Cove, TX

Karen




Review of Appliance Express


Great service




Review of Appliance Express


Keith tarrant




Review of Appliance Express


Wonderful service!!




Review of Appliance Express


Exceptional service




Review of Appliance Express

All around professional, clean, well mannered (yes he is an adult) but he was awesome all around and informative about my product.


Awesome




Review of Appliance Express

Very puntual, great communicator, knows what he is doing. A++


Great service!




Review of Appliance Express


Great Service




Review of Appliance Express

The technician took his time and made sure that my dishwasher was working right. He stayed for an entire wash cycle to make sure the washing arms were dispensing water appropriately.


Exceptional service!




Review of Appliance Express

Technician was respectful, courteous, most pleasant, and thoroughly explained everything he did! He was well versed in his job and seemed to have much pride in performing to his utmost!


Very professional




Review of Appliance Express


MAYTAG WASHER




Review of Appliance Express

ARTHUR WAS OUTSTANDING HAD TO DEAL WITH MY BRITISH WIFE. THIS WAS HIS FIRST ON THIS ONE DEALING WITH HER, HANDLED IT LIKE A PRO. EXCELLENT SERVICE TECH.. 5 STARS ALL THE WAY THANKS ARTHUR ROGER


dryer stopped




Review of Appliance Express

Very nice young man. Fixed the dryer


Awesome and Great customer service




Review of Appliance Express


Professional and timely




Review of Appliance Express

The technician came in early and quickly fixed our dishwasher.


very happy




Review of Appliance Express

He was very pleasent and timely mannor. I really like him


He was completely thourogh in explaining the problem.




Review of Appliance Express

I have hopes that he will follow through on completion on this service accurately, and on time.


Arthur B.

Arthur B.

DRYER WHIRLPOOL WED7500GW0 Arrived onsite for customer complaint of dryer not starting. Removed bottom toe panel and found belt had broke. Removed and replaced belt and pulley. Reassembled and tested unit. Unit now heats and tumbles as intended. No other issues found.

Near Phyllis Dr, Copperas Cove, TX 76522
Al R.

Al R.

DRYER MAYTAG MEDB835DW4 Arrived to install previously ordered parts. Removed and replaced the blower and motor.Reassembled the unit and unit tested as designed.Customer has a voltage issue.L1 to L2 115L1 to N 125L2-N 110Customer will seek an electrician for further inspection.JOB COMPLETE

Near High Chapparal Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED8000DW2 Arrived onsite for customer complaint of sock stuck in lint trap on dryer. Removed bulkhead and removed sock. Sock was wrapped around blower wheel. Inspected and blower wheel not damaged. Reassembled and tested. Dryer now come on as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Traci Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

DRYER MAYTAG MEDB835DW4 Arrived onsite for customer complaint of of dryer shutting off mid cycle and not drying clothes. Tested unit and found no dryer venting goes up to roof. Found lint build up on roof causing drying issues. Removed dryer tube from dryer and tested. Found dryer heats as intended. Customer will need to have roof venting looked at. No other issues found.

Near High Chapparal Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

DRYER MAYTAG MEDB835DW4 Arrived onsite for customer complaint of of dryer shutting off mid cycle and not drying clothes. Tested unit and found no dryer venting goes up to roof. Found lint build up on roof causing drying issues. Removed dryer tube from dryer and tested. Found dryer heats as intended. Customer will need to have roof venting looked at. No other issues found.

Near High Chapparal Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found error code F8E1 (Long Fill). Found cold water not entering unit. Removed and replaced water valve. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Perryman Creek Rd, Copperas Cove, TX 76522
Arthur B.

Arthur B.

FREEZER FRIGIDAIRE FFFH17F4QW1 "Arrived onsite to install new compressor to upright freezer from prior tech’s diagnosis. Removed compressor and installed new dryer,compressor and stub using braising methods. Vacuumed unit to -25psi. Charged unit with 4.2oz of R134a refrigerant. Powered unit. Good frost pattern and air flow coming from evaporator. No other issues found."

Near W Avenue D, Copperas Cove, TX 76522
Al R.

Al R.

WASHER WHIRLPOOL WTW8500DC5 Arrived to inspect F9E2 Error.Confirmed the complaint and removed and replaced the drain pump. Reassembled and tested the unit unit tested as designed All water lines were dry at the time of service.JOB COMPLETE.

Near Juniper Cir, Copperas Cove, TX 76522
Al R.

Al R.

DRYER MAYTAG MEDB835DW4 Arrived to inspect dryer cutting off mid cycle. Confirmed the complaint and removed and replaced the control.Reassembled the unit and unit tested as designed.No lint observed at the time of service.Customer Satisfied JOB COMPLETE

Near High Chapparal Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS325SDHW0 Arrived onsite for customer complaint of SxS refrigerator not making ice. Found ice maker fill tube blocked with ice. Used steamer to clear fill tube. Jumped icemaker and found icemaker called for water and flows well into mold. No other issues found. All water connections were dry at time of service.

Near Deorsam Dr, Copperas Cove, TX 76522
Al R.

Al R.

DRYER AMANA NED4655EW1 "Arrived to inspect dryer not heating. Confirmed, removed and replaced the fuse and cutoff.Reassembled the unit and unit tested as designed.No lint observed at the time of service.CUSTOMER SATISFIED JOB COMPLETE."

Near Jason Dr, Copperas Cove, TX 76522
Al R.

Al R.

WASHER WHIRLPOOL WTW8500DC5 "Arrived to inspect washer banging. Confirmed the complaint and through inspection of the unit, it was discovered the latch was not operating properly. Removed and replaced the latch.Reassembled and unit tested as designed.JOB COMPLETE"

Near Juniper Cir, Copperas Cove, TX 76522
Al R.

Al R.

WASHER MAYTAG MVWC565FW0 "Arrived to inspect washer not completing cycle. Ran diagnostics test mode and unit did not actuate or spin. Lifted up unit, removed the dust cover and noticed the pulley mounted to the motor wad damaged. Ordering motor and screw kit and will return with previously marked parts.Scheduled the return visit for Monday April 1st.NEEDS MORE WORK ; ordrng 1 W10182109 (SCREW KIT) and 1 W11026785 (MOTOR-DRVE )"

Near Walker Pl Blvd, Copperas Cove, TX 76522
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325SDHW0 "Arrived to inspect newly purchased refrigerator not making ice. I confirmed the complaint and checked the water dispenser and the dispenser was not dispensing water. Checked water coming from the wall into the refrigerator and there was none. Customer advised to consult with a plumber to get water issue repaired.Called office spoke with JB and verified the unit was under warranty, so no funds were collected.SD pics of receipt were uploaded.JOB COMPLETE"

Near Deorsam Dr, Copperas Cove, TX 76522
Al R.

Al R.

WASHER MAYTAG MVWB835DW1 Arrived to inspect unit making noise. Ran the unit through diagnostic test mode and got no error codes. Calibrated he unit and even allowed the Cust to wash a load of towels. Noise never returned.JOB COMPLETE.

Near Allen St, Copperas Cove, TX 76522
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE FFSS2625TS Arrived to inspect refrigerator leaking water from the freezer side dispenser area. Confirmed the complaint and removed and replaced the valve. Reassembled the unit and unit tested as designed with no leaks.All water lines were dry at the time of service.JOB COMPLETE.

Near Hobby Rd, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MRT118FFFE01 "Arrived onsite to install new dryer drier to top mount refrigerator to find restriction. Removed Freon and removed dye drier. Found capillary tube at dye drier restricted. Cut portion of capillary tube and installed dryer drier. Vacuumed unit down to -25psi. Charged unit with 3.75oz of R134a refrigerant. Observed evaporator found within 10 mins, 3 rails started frosting. Good air flow from tower. No other issues found. No water connected to unit."

Near Freedom Ln, Copperas Cove, TX 76522
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE505W0HZ1 Arrived onsite to install new glass assembly to freestanding range from my prior visit’s diagnosis. Removed an replaced outer glass assembly. Reassembled. No other issues found.

Near Lindsey Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MRT118FFFE01 "Arrived onsite for customer complaint of top mount refrigerator not cooling. Evacuated system and found no Freon present. Removed dye drier and evaporator and installed new replacements using braising methods. Vacuumed unit down to -25psi. Charged unit with 3.75oz of R134a refrigerant. Observed frost pattern forming on evaporator. Advised customer to wait 24-48hrs. If cooling stops again, possible floating restriction and will Techline. No water connected to unit at time of service."

Near Freedom Ln, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MRT118FFFE01 Arrived onsite for customer complaint of top mount refrigerator not cooling recurring issue. Removed evaporator cover and found small frost pattern on capillary tube. Also found compressor barely humming and hot to touch. Called Whirlpool Techline JK SR#7724331849 and advised possible high side restriction. Reordering compressor and attempt to isolate restriction. Customer leaving out of town and wants to R/S for Thursday 3/14. ; ordrng 1 CNOTE (2HR JOB) and 1 W11092625 (compressor)

Near Freedom Ln, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MRT118FFFE01 "Arrived onsite to install compressor to top mount refrigerator from prior visit’s diagnosis. Removed compressor. Installed new compressor,Dyer drier, and process stub using braising methods. Vacuumed unit down to -25psi. Charged unit with 3.55oz or R134a refrigerant. Installed new air tower. Powered up unit. Good pattern forming. No other issues found. No water connected to unit."

Near Freedom Ln, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MFI2269VEM6 "Arrived onsite for customer complaint of french door refrigerator not cooling. When arrived, found UI flashing. Unit main control is faulty. P&L are as follows; WPW10310240 (Control) Removed an replaced rear control. Programmed control with code on serial tag. Unit now came on and began cooling immediately. No other issues found. All water connections were dry at time of service."

Near Co Rd 4881, Copperas Cove, TX 76522
Al R.

Al R.

RANGE GE JGBS10DEM1WW Arrived to inspect unit tripping the GFCI outlet. Confirmed the complaint and plugged the range into a dedicated 120 outlet and unit worked as designed. Customer advised to plug the range into a dedicated outlet.Unit purchased 2/13/19 from Lowe’s JOB COMPLETE

Near Park Ave, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR FRIGIDAIRE FFTR1814TB0 Arrived onsite to install defrost timer to top mount refrigerator from prior visit’s diagnosis. Removed and replaced defrost timer. Reassembled. Found unit now works as intended. No other issues found. No water source to unit.

Near N 7th St, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR FRIGIDAIRE FFHB2750TD Arrived onsite for customer complaint of no ice production. Found icemaker mold stuck in harvest. Removed and replaced icemaker. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.

Near Risen Star Ln, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MRT118FFFE01 "Arrived onsite for customer complaint of top mount refrigerator not cooling either section. When arrived, found compressor knocking. Removed evaporator cover and found ice block on capillary tube by evaporator. Ordering compressor and air tower. Compressor is cover under 10 year warranty. R/V for Thursday 2/28. Unit unplugged at this time.; ordrng 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10919804 (duct-air) and 1 W11092625 (compressor) and 1 WPW10143759 (DYE DRIER)"

Near Freedom Ln, Copperas Cove, TX 76522
Arthur B.

Arthur B.

DRYER MAYTAG MEDC215EW1 Arrived onsite for customer complaint of dryer not starting. Removed back panel and found proper 240V. Checked thermal fuse and found thermal fuse open. Removed and replaced thermal fuse. Reassembled and tested. Dryer now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Tammy Dr, Copperas Cove, TX 76522
Al R.

Al R.

WASHER WHIRLPOOL WTW8540BW1 Arrived to inspect washer leaking from underneath. I tested the unit tested with no error codes. I noticed the fill valve was spraying water in an odd pattern. I removed and replaced the valve. Reassembled the unit and unit tested as designed.No leaks observed at the time of service.

Near Co Rd 4877, Copperas Cove, TX 76522
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE505W0HZ1 Arrived onsite for customer complaint of oven making squeaking when preheating and outer oven door trim coming off. Confirmed outer trim coming off. Tested unit and found noises when preheating is normal. Advised this is normal due to metal expanding. Advised customer noise will lessen with normal use. R/S for outer glass assembly for Friday 2/22. No other issues found.; ordrng 1 W11249559 (OTHER GLASS ASSAY (STAINLESS))

Near Lindsey Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite to install new LH RC door to french door refrigerator from prior tech’s diagnosis. Removed warped door,installed new door and used existing dispenser,ice chute and ice door cover. Installed new ice door. Reassembled and tested. Ice and water dispenses as intended. No other issues found. All water connections were dry at time of service."

Near High Chapparal Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

DRYER MAYTAG MEDB765FC0 Arrived onsite for customer complaint of dryer not starting. Ran diagnostics and found error code F2E1 (UI Stuck). Clear error codes and tested UI. All buttons and features work as designed. Advised customer on how to press buttons. No other issues found.

Near Nathan Ln, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR FRIGIDAIRE FFTR1814TB0 Arrived onsite for customer complaint of top mount refrigerator not cooling properly. Customer advised that unit will not come back on intermittently. Tested unit and found defrost timer stuck open. Ordering defrost timer and returning with thermostat. R/S for Tuesday 2/19. All water connections were dry at time of service.; ordrng 1 241705102 (timer-defrost)

Near N 7th St, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR FRIGIDAIRE FFHS2622MBQA Arrived onsite for customer complaint of icemaker leaking water and asking noises. Clear icemaker water channel and removed all ice build up from back wall. Found slow water flow to dispenser. Advised customer to change filter to allow proper water flow. No other issues found. All water connections were dry at time of service.

Near Heartland Ave, Copperas Cove, TX 76522
Arthur B.

Arthur B.

DRYER AMANA NED4655EW1 Arrived onsite for customer complaint of dryer not heating and timer not advancing. Checked incoming voltage and found only 120v. Checked breaker and found one pole tripped. Reset breaker and check voltage once again. Found 240v. Tested unit. Unit now heats and tumbles as intended. Also found timer advancing as well. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Karen Sue Cir, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WASHER MAYTAG MVWB865GW0 Arrived onsite for customer complaint of top load washer not allowing cycles to be selected and starting. Found encoder faulty. Removed and replaced control and overlay. Reassembled and tested. Found error code F5E1 (Lid Latch Error). Removed and replaced lid latch. Reassembled. Ran tested 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Woodland Dr, Copperas Cove, TX 76522