Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Copperas Cove, TX
Prompt, reassuring, excellent service!!
Joseph - Copperas Cove, TX
Service man Mr Hornsby, was outstandingly excellent in every way, making the service call a very pleasant experience , transforming the frustration of a new purchase that doesn’t function into the satisfaction of a new machine that functions magnificently and promises years of great service. Thank you!!! I highly recommend your service to anyone!!! I especially appreciate the prompt and careful attention which was immediately given to our problem which is extremely reassuring!!!
Jim - Copperas Cove, TX
Exceptional service! Al is a Wonderful asset to your company! Very efficient and knowledgeable in what he was doing. Very friendly courteous!
Outstanding timely service
David Reynolds - Copperas Cove, TX
Prompt, explained what was the problem and how hew was to resolve it.
Great Service, answered all of my concerns.
Rosanne - Copperas Cove, TX
Graet Service Man but Appliance Express Made wrong juggment
Willard - Copperas Cove, TX
Some one in your company made the wrong call on my Stove Top. The stove top has a scratch on the right front burner, the top was suppose to be high tempered glass .
Michael - Copperas Cove, TX
Rosemary - Copperas Cove, TX
knowledgeable & timely , very professional explained his work and the repairs he made
Jessica - Copperas Cove, TX
Very pleased came asap fix everything was a awesome company and the man even said hi to my one hundred year old grandfather
Sarah - Copperas Cove, TX
Jesse - Copperas Cove, TX
Paul - Copperas Cove, TX
Sam - Copperas Cove, TX
Very professional technician! And he was quick too!
Steven - Copperas Cove, TX
Trent - Copperas Cove, TX
Technician was very professional and he was very knowledgeable.
Martin - Copperas Cove, TX
Service man was knowledgeable. But disrespectful
Great, speedy service!
Traci - Copperas Cove, TX
Arthur was professional, kind, and very proficient at his job. He diagnosed and resolved the issue within a half hour to 45 minutes! Very quick and the dishwasher works great now!
Dr Kenneth - Copperas Cove, TX
We are in Houston and have not yet been able to use our repaired oven, we are pleased it has been repaired and reinstalled. We are hoping that it works well when we all arrive for Thanksgiving with our entire family. Thank you Appliance Express!
Katia - Copperas Cove, TX
Ona - Copperas Cove, TX
Ralph - Copperas Cove, TX
Service provider was in and out in less than 30 minutes
Awesome service and very professional
Kristy - Copperas Cove, TX
Awesome service and very professional. I would recommend them wholeheartedly
Tina - Copperas Cove, TX
Jack - Copperas Cove, TX
Great service, fast
David - Copperas Cove, TX
I had a company supposed to do this job, but they didn’t make much of an effort to contact me. I called Lowe’s and asked to change the service call, and Appliance Express took care of it, as they did in the past. These people are really great to work with. Very, very professional and prompt at answering calls. If I could have them assigned to my service calls in the future, I will be delighted.
Fast and efficient service
William - Copperas Cove, TX
Arrived when they said and finished quickly. No fuss, no muss
WASHER WHIRLPOOL WFW8300SW01 Arrived (2/2) and inspected washer leaking. Disassembled and checked for leaking inside and out and couldnt locate any defects. Job completed Unit works as designed.
DRYER WHIRLPOOL WED8300SW0 "Arrived to inspect dryer not heating, inspected and found a massive lint buildup underneath the unit.
WASHER WHIRLPOOL wfw9351yw00 Arrived to inspect washer (3/3) leaking from the front. Checked the bellow and found the leaking was coming from the clogged coin trap at the drain pump. Cleaned the debris and tested the unit and unit tested as designed without leaking. Job completed
DRYER WHIRLPOOL WED6600VW0 Arrived to inspect dryer screeching noise during cycle. Found the pulley was defective. R&R it and unit now operates as designed to customers satisfaction.Job completed
DISHWASHER GE GSD3300K00BB "Arrived to inspect dishwasher not draining. Replaced the Timer, ran unit manually advancing and unit kept filling and never drained. Ordered CNOTE for research on possible solutions.Needs more work; ordrng 1 CNOTE
DISHWASHER WHIRLPOOL WDF510PAYW2 Arrived onsite to inspect dishwasher not heating. Ran diagnostics test mode and unit completed and all aspects of the unit worked as designed. Customer advised on purging the hot water and using rinse aid for better results.No leaks observed at the time of service.
WASHER GE GTW460ASJ6WW Arrived onsite to inspect washer intermittently not spinning. Ran diagnostics test mode and found the lid lock is faulty causing the NO SPIN issues. SR ordered the lid lock from office due to limited parts access. Office to reschedule the return service visit.Needs more work; O-emld tckt
DRYER ROPER REX4635EQ2 Arrived onsite to inspect dryer not starting. Confirmed the complaint and found the thermal fuse was defective. Removed and replaced it and unit now works as designed. Job complete
MICROWAVE FRIGIDAIRE FFMV1645TS Arrived onsite for a microwave not powering on. Confirmed the complaint and tested the plug. Disassembled and found the fuse was blown. Replaced it and unit began operating as designed. Unit passed the 2 minute water cup test.Customer satisfied.Job complete.
MICROWAVE JENN-AIR JMW2430DS01
WASHER MAYTAG MVWB855DC3 "Arrived on site to inspect a washer now completing loads and making a weird noise during spin cycle.I spun the tub and unit never completed an entire revolution.I disassembled and found Mitchell coins between the wash plate and inner tub.Found the unit will require a gear case, rotor, gator, slider and clutch to complete the repair.Ordering remaining items not included on this visit.Also ordering authorization.Office to reschedule for return visit due to parts availability.Customer is aware some items are PSP.Needs more work; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10752189 (screw) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 1 W11455453 (GEARCASE)"
REFRIGERATOR FRIGIDAIRE FRT8S6ESBD Arrived onsite for a refrigerator door not sealing properly. Confirmed the complaint and found the hinge loose at the bottom right corner of the refrigerator compartment. Tighten the 2 screws and unit door now closes as designed. Customer satisfied.Job complete
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite to inspect dishwasher wash arm that fell off and burned at the element. Ran diagnostics test and unit is working as designed. Replaced the top wash arm. Customer satisfied. Job complete
DISHWASHER FRIGIDAIRE LFBD2412SF0A "Arrived on site and inspected dishwasher not starting.Confirmed the complaint, disassembled and found the latch connector was burned, also found the inlet valve defective.I replaced both and unit tested as designed.No leaks detected at time of service.
DRYER MAYTAG MEDB835DW4 "Arrived on site and inspected a dryer making loud grinding noises.Discovered the right side panel looked to be kicked in or dropped.
RANGE GE JB645RK1SS "Arrived on site and to photograph the damage to the top of the unit, went to clean the unit and unit cracked.Took several photos and submitted to claims; O-emld tckt"
WASHER WHIRLPOOL NTW4516FW3 Arrived on site and inspected newly purchased washer not completing cycles.Confirmed the complaint and found the unit was siphoning the water out of the unit during the wash.Customer created a new drain hole and unit now works properly.I calibrated and service tested the unit and unit tested as designed.No leaks detected at time of service.Job complete
REFRIGERATOR GE GSL25JFPBBS Arrived on site to install previously ordered parts.Removed and replaced the control and bi metal.Reassembled and unit began cooling.Job complete
REFRIGERATOR GE GSS25GSHBCSS Arrived on site and inspected ice maker flowing issues.Installed a tube extended on the tube assembly and unit tested as designed.Job complete
FREEZER FRIGIDAIRE FFFH17F2QWA
WASHER MAYTAG MVWB835DC4 Arrived on site and without previously ordered part needed to complete the repair.When lid arrives office will reschedule the return appointment.Needs more workSP advised there was a parts and labor concession; O-emld tckt
DRYER MAYTAG MEDX700XW0 "Arrived on site and inspected dryer not heating.Confirmed the complaint and found a massive buildup of lint both inside and outside the dryer.Disassembled, removed and replaced the defective element.Reassembled and unit tested as designed.Customer satisfied.Job complete"
WASHER WHIRLPOOL WTW5000DW3 Arrived on site and inspected washer not advancing.Service tested the unit and unit showed no error codes.Calibrated the unit and even sat through a quick wash cycle.Unit not works to customers satisfaction.No leaks detected at time of service.Job complete
WASHER MAYTAG MVWC565FW2 Arrived on site and inspected washer not advancing.Confirmed the complaint and removed and replaced the control.Unit still didnt respond properly.Re-ordering the main control.Customer to empty the water from the unit before return service appointment.Office to reschedule the customer.; ordrng 1 W13399433 (CONTROL)
REFRIGERATOR GE GSL25JFPBBS Arrived on site for refrigerator that was not cooling on either freezer or fresh food side. Upon arrival I checked and verify that the power supply on the back of the unit was running in at the compressor and condenser fan are also running as needed. Upon further inspection of the freezer I found that there is a defrost issue and that the evaporator was completely covered from top to bottom and ice I inspected the heater and found that it was new and had full continuity and then found that a defrost thermostat had been installed in the Freezer as well but when I ran a continuity in on test on it I found that the continuity was indicating a close circuit within the thermostat even after the thermostat was warmed to room temperature. And then put the unit into a defrost mode and found that there was no power being sent from the power supply to the defrost thermostat we will need to return with a new main control as well as depressed thermostat to complete the
DISHWASHER WHIRLPOOL WDF310PLAW1 Arrived on site and inspected dishwasher still not draining after several visits.Dishwasher was filled with murky water removed and replaced the hose and unit drained as designed.Customer satisfied.No leaks observed.Job complete
MICROWAVE JENN-AIR JMW2430DS01 Arrived on site and inspected wall oven/ microwave combination F2/E1 error code.Confirmed the complaint and attempted diagnostics test mode and unit UI continuously beeped and gave the same error code.Unit will require the UI to complete the repair.Ordering the stainless steel UI.Office to reschedule the customer for return service.Needs more work.; ordrng 1 W10887855 (CONTROL PANEL)
RANGE WHIRLPOOL WGE745C0FS01 Arrived on site and inspected range after electrician repair.Found the unit not powering on.Checked outlet and voltage at the back of the unit.Removed and replaced the control and oven temperature sensor.Reassembled and unit tested as designed.Both bake and both broil elements were functional.Job complete
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site and inspected ice chute closing issues.An test 19 and unit chute opened and closed as designed.Unit functions properly.Job complete
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 "Arrived on site and inspected refrigerator not producing enough ice.Customer changed the filter from last visit and water was flowing properly to the dispenser, but wasnt properly filling the ice maker.The UI display is missing several functions when activated.Ordering the UI and smart valve and authorization.Office to reschedule the customer for return service.Needs more work ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10271911 (UI STAINLESS ) and 1 WPW10270395 (SMART VALVE)"
WASHER AMANA NTW4516FW3 "Arrived on site and inspected washer leaking oil.Confirmed the complaint and found all items underneath the unit were saturated with oil from the gearcase.Removed and replaced the following:Cam, actuator, belt, gearcase and shield.Reassembled, calibrated and tested the unit and unit tested as designed.Customer satisfied.Job complete"
RANGE WHIRLPOOL WGE745C0FS01 "Arrived on site and inspected range heating times.The unit was plugged in but the clock was not on.The customer advised she has to program the times throughout the day.Accessed the terminal block and measured incoming voltage and got the following readings: L1/L2 =123L1/N=123L2/N= 0Issues arent with the unit, its with the outlet.While sliding the unit back into the cabinet the control cycled on several times due to this issue.Customer will contact an electrician to repair the outlet.Job complete"
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site and inspected frosting in freezer compartment.Confirmed the complaint and found slides were causing the door not to seat correctly.Removed and replaced the slides.Reassembled and door sealed to the cabinet as designed.No leaks.Job complete
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and inspected washer and found, removed and replaced the latch, pump and actuator.Reassembled calibrated and tested the unit and unit tested as designed.Job complete No leaks"
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived on site and inspected french door refrigerator only making 10 cubes a day.I verified and inspected the unit and ice maker is working and valves are providing water to both the dispenser and ice maker.Customer advised the filter would need to be replacedCustomer needs filter and ice maker will make the needed ice.Job complete