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Local Reviews
for Cedar Park, TX

Rated 5.0 out of 5 stars based on 68 customer reviews

Map of Cedar Park, TX

Ms.




Fantastic. Lou was a joy to work with.


Map of Cedar Park, TX

Great Service




Lou was personable, professional and knowledgeable. He was able to pinpoint the problem with my microwave within minutes. My dishwasher, on the other hand, was a bit more of a challenge however Lou was patience and was able to repair it and provide tips on better ways to operate it going forward.


Map of Cedar Park, TX

Microwave repair




My first time doing business with Appliance Express. I received awesome service beginning with Susan scheduling my appt then calling back to make it even sooner. Then James did a terrific job! Great experience overall.


Map of Cedar Park, TX

Arrived on time with great service





Map of Cedar Park, TX

Fantastic Service Experience




Smart, quick, efficient, helpful, and very thorough experience. Will use Appliance Express for our future appliance repair.


Map of Cedar Park, TX

Reliable, knowledgeable and great service!





Map of Cedar Park, TX

Overheating microwave





Map of Cedar Park, TX

Excellent service!




Tyler did a fantastic job!


Map of Cedar Park, TX

Freezer icing




Did a great job.


Map of Cedar Park, TX

Great Service





great company




We have used Appliance Express several times. They have always been courteous, on time, and fixed our problems.


Great Service!




Great Service! Lou was very professional and thorough!


Excellent service




Appliance Express did a great job. The technician showed up on time and did the work needed to repair 2 of my appliances. He had the necessary parts on hand, he was professional, and my appliances are now working. This was warranty work. I would definitely use Appliance Express again.


Refrigerator repair




Service was excellent. Lou stayed longer to ensure the unit was defrosted. So thankful.


Technician was excellent




Technician contacted before, very professional knew his trade and took care of the task at hand, excellent technician


Great Service





Great service




Very professional and friendly


Great Service appliance under warranty




Very professional and ability to determine what the problem was and fix it.


Job done quickly





Great experience




Lou is very professional, knowledgeable, punctual, friendly, and efficient. He explained clearly about the problems and provided advice on how to care for my dishwasher in the future. Everything was done for about an hour or so. Great experience. A big thumbs up to Lou!


Great service Lou was very professional and nice




Lou was very professional and detailed. He tried to resolve the issue one step at a time, took proper approval before installing higher priced spares and I am so glad my washing machine is fixed 😊👍 I would like quicker appointment availability though as with untilities things pile up rather fast 😬😊👍


Peggy





Amazing.




I was very happy about quality of service and contact made by the tech.


Diane




Lou was very good in taking care of our washer. He came in and explained the problems, replaced parts. Gave me some very good hints on using the washer. I am so appreciative of his professional manner. Very experienced and knowledgeable on the machine. I would highly recommend Lou. Diane Gott


warranty repair - no cost




Replaced drain tube and cleared ice build up in freezer.


Lou S.

Lou S.

DRYER WHIRLPOOL WED75HEFW1 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the drum and bulkhead due to the front drum seal damaged and the drum was rubbing metal on metal with the bulkhead which cause the drum to burn itself in two under the seal. I tested the unit and it operated as designed. No lint observed during service, job completed."

Near Arrow Point Dr, Cedar Park, TX 78613
Lou S.

Lou S.

DRYER WHIRLPOOL WED75HEFW1 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the drum and bulkhead due to the front drum seal damaged and the drum was rubbing metal on metal with the bulkhead which cause the drum to burn itself in two under the seal. I tested the unit and it operated as designed. No lint observed during service, job completed."

Near Arrow Point Dr, Cedar Park, TX 78613
Lou S.

Lou S.

UNKNOWN UNKNOWN GT4175SPS4 arrived on site to install previously diagnosed and ordered parts. I removed ad replaced the main control and the main switch (bottom of interlock) ad tested. The unit operated as designed and heated as designed. Job completed.

Near Oldenburg Ln, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF330PAHS0 "arrived on site to inspect dishwasher not heating. Upon further inspection, I found the unit door open and cold smell a strong odor of vinegar. Before closing the door, I checked the rinse aid dispenser and found a clear liquid inside the rinse aid dispenser reservoir. I opened the rinse aid dispenser cap and using my finger I touched the clear liquid ad smelled it and it was vinegar inside the rinse aid reservoir. I placed the unit in diagnostics to test and it showed no error codes at the beginning (pictures taken). I checked the kitchen faucet hot water and it was hot to the touch (approximately 100 degrees). At the end of diagnostics, using s cup of water, I poured the water onto the heating element and it sizzled as designed telling me it’s working as designed (pictures taken). I contacted Techline and spoke to Leon and gave all of y information to him. Leon advised that he had documented the information and provided File #7723433574. No water le

Near Cypress Creek Road, Cedar Park, TX 78613
Lou S.

Lou S.

MICROWAVE GE JVM1750DM1BB "arrived on site to install previously diagnosed and ordered part. I removed and replaced the control panel and tested the unit ad it operated as designed. Using a cup of cold water, I placed it in the unit and turned it on for 30 secs and at the end of the cooking time, the water was hot as expected. Job completed."

Near Willowbrook Dr, Cedar Park, TX 78613
James C.

James C.

OVEN KITCHENAID KOST100ESS03 Arrived on site and tested unit. Found unit uninstalled and sitting on ground. Turned power off and removed access panels. Turned breaker on and found correct voltage to unit but no operation from ui. Tested all fuses and found to be good. Attempted to replace control and found incorrect part. Part number in unit is W11040195 and part number in breakdown is W11179310 which is for a double oven. Unit is a single oven. Unit will need correct main control and ui to repair. Office to research control and schedule return tripW11040195; ordrng 1 CNOTE (CONTROL SEE PICS) and 1 W11087446 (console)

Near Parke Field Pass, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site and siliconed around freezer. When I removed the brackets I found that bracket ordered for the left side was packaged incorrectly and had a right hand bracket in the box. Office to schedule return visit after part verified; ordrng 1 W11129907 (bracket LEFT)

Near Marysol Trail, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site and siliconed around freezer. When I removed the brackets I found that bracket ordered for the left side was packaged incorrectly and had a right hand bracket in the box. Office to schedule return visit after part verified; ordrng 1 W11129907 (bracket LEFT)

Near Marysol Trail, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site and found rc has water standing in bottom again. Vacuumed water up and found water to be coming from drain as I was barely able to get a zip tie through it. Called tech line and spoke to Bruce 7723423495 unit has a collapsed drain tube in the cabinet. No recommended repair at this time due to the drain tube is not accessible to replace. Instructed customer of findings.

Near Sugarberry Dr, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER GE GTW220ACK1WW "arrived on site to inspect washer not draining. Upon further inspection, the customer advised that the unit wasn’t doing anything. I placed the unit in diagnostics and tested and found error code 14-lid lock failure. I opened up the lid and removed the lid lock and tested continuity and is was open. Management agreed to the repair and I replaced the switch and tested the unit and it operated as designed. The office is to charge the credit card on file for this service call. No water leaks observed during service, job completed."

Near S Lakeline Blvd, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE204DSS0 "arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the unit in diagnostics and tested and it showed error codes 7/1, 6/6, 6/4. I clear3d the codes and continued with testing. At the end of diagnostics, using a cup of water, I poured the water onto the element and nothing happened.

Near Parksville Way, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER MAYTAG MVWC415EW1 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the water inlet valve due to the cold valve being open and no cold water entering the unit. I tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Brook Meadow Trail, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4816FW2 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the lid lock assembly due to previously diagnosing it as showing no continuity on 11/07/18. I tested the unit and it operated as designed. No water leaks observed during service, job completed. When I arrived, the water to the unit was turned off. Once I was finished with service/repair, I turned the water back off."

Near Cypress Creek Road, Cedar Park, TX 78613
James C.

James C.

MICROWAVE WHIRLPOOL WMH31017AB5 Arrived on site and found bulb under unit has failed. Removed bulb and installed new. . Unit working properly. Job complete

Near Arrow Point Dr, Cedar Park, TX 78613
James C.

James C.

RANGE WHIRLPOOL WFG505M0BB0 Arrived on site and found bulb has come out of socket and bulb base stuck in socket still. Removed base from socket and quoted customer for bulb. Customer declined lube as she has already replaced the bulb twice in 18 months. Unit working properly. Job complete

Near Arrow Point Dr, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived on site and installed new freezer door. Warmed gasket to ensure proper seal. Unit tested good. Job complete

Near Summer Vista Cove, Cedar Park, TX 78613
James C.

James C.

OVEN KITCHENAID ksgg700ess0 Arrived on site and tested operation. Found unit has f8e0 fault code. Found blower speed sensor to have failed. Installed new blower and tested operation. Unit working properly. Job complete

Near Grand Oaks Loop, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER GE GSD3300N20BB "arrived on site to inspect dishwasher not draining. Upon further inspection, I found water in the bottom of the tub due to the unit not draining. I turned the unit on and found that the motor was not running. Also, I found lots of detergent debris built up inside the unit. Using my wet vac, I vacuumed out the water from the tub and the drain area. I attempted to run the unit again but the motor is locked up. I removed and replaced the pump assembly and tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Big Thicket Dr, Cedar Park, TX 78613
Lou S.

Lou S.

MICROWAVE GE JVM1540DN1BB "arrived on site to inspect microwave with no power. Upon further inspection, I unplugged the unit and verified voltage at the outlet. I removed the control and disconnected the control ribbon and wiped it off. I reconnected the ribbon and plugged the unit back in and tested. The unit came on, but the keypad did not function. The display showed directions to set the clock but when I pressed the clock button nothing happened. I verified ohms to the fuse, the switches, and the thermostat. I am ordering the control assembly in black and scheduled return service for 11/16/18. I left the unit unplugged for safety precautions.; ordrng 1 WB56X10822 (assy cont pnl black)"

Near Big Thicket Dr, Cedar Park, TX 78613
James C.

James C.

MICROWAVE GE JVM1640SJ03 Arrived on site and tested operation. Found transformer making a loud humming sound when set to cook. Found magnetron has failed as well as the capacitor. Installed new magnetron capacitor and diode. Tested unit for proper operation and found unit working properly. Job complete

Near Arrowhead Trail, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF510PAYS6 "arrived on site to inspect dishwasher not draining. Upon further inspection, I found water in the bottom of the tub so I pressed the Cancel button to drain the water. The units drain pump came on ad began to drain the water but it was very slow. Once the unit was done draining, I placed it in diagnostics and tested and found error codes F3E3, F8E1, and F6E4. I cleared the codes and continued with testing. The unit operated as designed with no error codes at the end of testing. The unit continued to take longer than normal to drain. I found that the drain hose at the disposal under the sink was connected to an osmosis system. I advised the customer of the issue and advised that whirlpool does not approve of this type of connection ad would need to be corrected by a licensed plumber. I advised the customer that due to the osmosis system, it could cause water to back up into the dishwasher and leak out onto the floor. I removed and replaced the drain pum

Near Zachary's Run, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR WHIRLPOOL WSF26C2EXB01 Arrived on site and tested operation. Found no ice production and very little water in ice maker. Tested receiver and emitter boards and found to have failed. Inspected control and found to have shorted at the P4 connection. Installed new receiver and emitter boards and installed new control. Tested for proper operation and found unit working properly. I will leave this ticket so that I can contact the customer on Saturday to check status of ice production. ; schdld next appmnt for 11/10 SAT !

Near Zach Russell Dr, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS588FIHZ Arrived on site and tested operation. Found floor with water standing on it and took photo. Found drain pan full of water and customer stated that when they get water from door the unit will leak water. Inspected all water connections and found the connection at the bottom of the door was not seated completely allowing water to leak out and fill he drain pan causing water leak when it would over fill. Corrected quick connection and vacuumed water from drain pan. I also dried he water from under the unit. Tested for proper operation and found unit working properly and all water connections dry after repair. Job complete

Near Bindon Dr, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER GE GLD4560V00SS "arrived on site to inspect dishwasher not draining. Upon further inspection, I opened the door to the unit and found no water in the bottom of the tub. Customer advised that there was stagnant water on the right side of the tub. I placed the unit in diagnostics and tested the water valve, main pump (motor), auxiliary pump (drain pump) and the heater and the unit operated as designed. I removed the screen from the drain ad using my mirror I looked down inside the drain and found some debris that was blocking the drain hole. Using my wet vac, I removed the debris and tested the unit again. After the unit filled with water I opened the door to check the water level. I closed the door and tested the main pump and auxiliary pumps again. The unit operated as designed. I noticed a large amount of suds in the water while testing. I recommend that the customer use a small amount of liquid detergent and use rinse aid as well. Also, I recommended that the customer cle

Near Laminar Creek Road, Cedar Park, TX 78613
Lou S.

Lou S.

COOKTOP GE PGP953SET1SS "arrived on site to install previously diagnosed and ordered part. I removed and replace the range switch harness due to the child lock switch being locked up and the unit making a loud buzzing noise. I tested the unit and the unit operated as designed. No gas leaks observed during service, job completed."

Near Ravensbrook Bend, Cedar Park, TX 78613
Lou S.

Lou S.

DRYER MAYTAG MEDC215EW1 "arrived on site to inspect dryer timer not working. Upon further inspection, the customer advised that the timer was not advancing and the dryer would never turn off. I turned the unit on timed dry for 10 mins and after approximately 10 mins, the timer never moved from the 10 spot. I unplugged the unit and checked the timer motor for ohms and found it to be open. I removed and replaced the timer and tested again by placing the timer on 10 mins and after approximately 10 mins the unit turned off. No lint observed during service, job completed."

Near Valley Pike Rd, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site and tested operation. Found temperatures correct and ice makers are cycling. Found air leak at freezer door due to rails not lined up properly and now have ice build up in them. Unit will need both rails and to have the liner seals to cabinet with silicone; ordrng 1 W10841140 (adhesive) and 1 W11129400 (bracket RIGHT) and 1 W11129907 (bracket LEFT)

Near Marysol Trail, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS586FLDM01 "Arrived on site and tested operation. Found air leak at ice door. Due to,ice build up under ice bin the handle for the ice bin has broken. Installed new ice door and ice bin. Cleared all,ice build up and tested. Unit working properly and all water connections dry at time of service. Job complete"

Near Sharon Dr, Cedar Park, TX 78613
Lou S.

Lou S.

MICROWAVE GE JVM1750DM1BB "arrived on site to inspect microwave turning on by itself and showing error code F3. Upon further inspection, I found the unit unplugged so I plugged it back in to test. The control displayed press start with 1:00. When I pressed start, nothing happened. I pressed all keys on the UI and nothing happened. I opened the door and the display showed Pause, so when I closed it it showed Press Start. I pressed start and error code F3 appeared. Using my multimeter, I verified ohms to the fuse, and thermostats. While I had the control panel down, I pulled the ribbon from its connection and then reconnected it. I tested the unit and it began to operate as designed. I placed a cup of cold water into the cabinet and tested on a 30 second heat and it operated as designed. Afterwards, the control panel began to do odd things. I unplugged the unit for safety purposes. I am ordering a control panel and scheduled return service for 11/13/18. ; ordrng 1 WB07X11035 (contol pane

Near Willowbrook Dr, Cedar Park, TX 78613
Lou S.

Lou S.

RANGE WHIRLPOOL SF315PEPT3 "arrived on site to inspect range oven not igniting. Upon further inspection, I turned the unit on at Bake 350 degrees and pulled the bottom drawer to expose the oven Ignitor. I found that the Ignitor did not come on. I removed and replaced the Ignitor and tested again and the unit operated as designed. I tested the cooktop burners and found that the front right burner would not ignite. The customer advised that they had just cleaned the cooktop. I tested the unit several times and finally the unit operated as designed. No gas leaks detected during service, job completed."

Near Bull Creek Pkwy, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site and tested operation. Found temperatures correct and ice makers are cycling. Found air leak at freezer door due to rails not lined up properly and now have ice build up in them. Unit will need both rails and to have the liner seals to cabinet with silicone; ordrng 1 W10841140 (adhesive) and 1 W11129400 (bracket RIGHT) and 1 W11129907 (bracket LEFT)

Near Marysol Trail, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS586FLDM01 "Arrived on site and tested operation. Found air leak at ice door. Due to,ice build up under ice bin the handle for the ice bin has broken. Installed new ice door and ice bin. Cleared all,ice build up and tested. Unit working properly and all water connections dry at time of service. Job complete"

Near Sharon Dr, Cedar Park, TX 78613
Lou S.

Lou S.

MICROWAVE GE JVM1750DM1BB "arrived on site to inspect microwave turning on by itself and showing error code F3. Upon further inspection, I found the unit unplugged so I plugged it back in to test. The control displayed press start with 1:00. When I pressed start, nothing happened. I pressed all keys on the UI and nothing happened. I opened the door and the display showed Pause, so when I closed it it showed Press Start. I pressed start and error code F3 appeared. Using my multimeter, I verified ohms to the fuse, and thermostats. While I had the control panel down, I pulled the ribbon from its connection and then reconnected it. I tested the unit and it began to operate as designed. I placed a cup of cold water into the cabinet and tested on a 30 second heat and it operated as designed. Afterwards, the control panel began to do odd things. I unplugged the unit for safety purposes. I am ordering a control panel and scheduled return service for 11/13/18. ; ordrng 1 WB07X11035 (contol pane

Near Willowbrook Dr, Cedar Park, TX 78613
Lou S.

Lou S.

RANGE WHIRLPOOL SF315PEPT3 "arrived on site to inspect range oven not igniting. Upon further inspection, I turned the unit on at Bake 350 degrees and pulled the bottom drawer to expose the oven Ignitor. I found that the Ignitor did not come on. I removed and replaced the Ignitor and tested again and the unit operated as designed. I tested the cooktop burners and found that the front right burner would not ignite. The customer advised that they had just cleaned the cooktop. I tested the unit several times and finally the unit operated as designed. No gas leaks detected during service, job completed."

Near Bull Creek Pkwy, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site to refrigerator freezing in drawer. Upon further inspection, the customer advised that she is having food freeze inside the deli drawer and on the shelf above the deli drawer. Using my multimeter, I placed my thermal lead inside the deli drawer and checked temp. My reading was 37 degrees. Using the same method I checked the rc section ad the fc section. My readings were 35 degrees in the rc and 8 degrees in the fc. I placed the unit in diagnostics and tested mode 3 and checked the damper and found that the damper door does not close. I removed and replaced the damper and tested again and it is operating as designed. I advised the customer of my findings and provided some use and care tips to help prevent the food freezing. No water leaks observed during service, job completed."

Near Heather Dr, Cedar Park, TX 78613