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for Cedar Park, TX
Running like New
Bruce - Cedar Park, TX
Technician arrived on time, put shoe covers on, enter home and began analyzing the problem. He consulted his IPad several times before serving machine. Found very small screw in motor -the problem, replaced motor, checked work and cleaned up. Very professional young man! Robles
Shih-ming - Cedar Park, TX
Very friendly and nice service! Will definitely work with you again
Hunter - Cedar Park, TX
Excellent in every way! We appreciate the hell with our dryer and could not be happier with the service we received. Thank you!
Mike - Cedar Park, TX
Fixed our fridge under extended warranty. Very prompt and professional. Gave us some great additional information on our other appliances.
Walt - Cedar Park, TX
Lou did a good job. He was professional and knowledgeable. I was impressed with Appliance Express. They kept me informed throughout this repair process. I would recommend using them to any friends with a similar need.
Great and Prompt Service
Texan89 - Cedar Park, TX
We have been very pleased with the work from Appliance Express. They made an appointment quickly and were right on time. We'll use them again for our future appliance repair needs. This was warranty work on our Maytag dishwasher.
Great Service, very professional!
Barbara - Cedar Park, TX
Excellent service! Really took his time checking everything thing out! You should give him a raise!
Prompt and Efficient
David - Cedar Park, TX
He made a few adjustments to our dishwasher which have proved to make it work like new again. This was covered under the manufacturer's warranty.
Amazing customer service
Caliza - Cedar Park, TX
KP - Cedar Park, TX
Paul and Justin were detailed and focused on excellence as they visited several times to repair my washing machine. It now works perfectly!
Amazing customer service
Caliza - Cedar Park, TX
Quick and Efficient
David - Cedar Park, TX
Tommy was great! We showed him the issue and he knew immediately how to resolve it. The work took about ten minutes once he had the parts. He even went back to the warehouse and retuned the same day to complete everything!
Jim - Cedar Park, TX
rich experience with good service
Xiaoxi - Cedar Park, TX
we are glad to have appliance express repaired the issue of my freezer which leave a deep impression to us.
Great Service, Very Knowledgeable!
Arinn - Cedar Park, TX
Paul and his Helper were on time, polite, and had an air about him that made me feel he was the right man for the job. He made it seem like it was a simple fix and left without leaving a trace other than the positive impact he had on our home. Thank you.
Hai - Cedar Park, TX
Marsha - Cedar Park, TX
He was professional, handled the job quickly and efficiently.
Amazing customer service
Caliza - Cedar Park, TX
Thomas - Cedar Park, TX
Lou recognized almost immediately the problem was not the new dryer but rather vent being clogged. He recommended Peace Frog, who cleaned the vent the next day. Lou is highly professional and (in detail) showed the vent was the problem. Will request Lou for any future maintenance needs!!!
Amazing customer service
Caliza - Cedar Park, TX
Felicia - Cedar Park, TX
David did an outstanding job and knew exactly what to do. Very friendly and we appreciated his prompt service.
Jill - Cedar Park, TX
I was very happy with David. He was on time, came in with a mask and feet covers, and was very polite. He fixed the problem and explained everything to me that he did. I have had a lot of issues with LG customer service. Having someone come out was super easy (although I was on hold for an hour). BUT...after finally connecting with a super awesome customer service lady an appointment was set up. It was wonderful! Thank you David for your professional service! 😊
Gas oven repair
Candice - Cedar Park, TX
Ice Maker Fixed
Dana - Cedar Park, TX
Our technician did a very thorough diagnosis and was very informative about the refrigerator. He installed a new icemaker and it seems to be working just fine and we no longer have a problem.
Lou has services our refrigerator before. He does a great job every time 😆
Milton - Cedar Park, TX
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived onsite for previously diagnosed parts. Upon arrival replaced grates and tested. Unit tested good. Job Completed.
WASHER GE GTW460ASJ5WW Arrived onsite for previously diagnosed parts. Upon arrival found unit lid lock connection was loose. Tightened connections and retested. Unit lid lock tested good. Found unit drain hose was kinked. Pulled unit slightly out to give hose room and tested draining. Unit is currently operating as designed after tightening connections and giving unit hose room to not be linked. Job completed.
DISHWASHER WHIRLPOOL WDT920SADM3 Arrived onsite for dishwasher that has water building up after cycle and or will pool through the day. Upon inspection I found a stored error code for the inlet valve mechanically stuck open. I was able to see the valve weeping slightly before I started the diagnostics cycle. As I was running the diagnostics cycle I found water started to drip out the front. I found a excessive amount of suds foamed up in the tub causing the water leak. I ran water through and drained the soap suds about 4 times and explained to the customer the importance of using liquid detergent at small amounts for optimal performance and to reduce soap suds building. Due to the valve weeping at the start I recommended replacing the valve. they agreed to the repair so I replaced the inlet valve and tested the unit. The unit is working as designed at this time and no leaks were detected during time of service. I also found their R/O system is routed up to the drain hose port which ca
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for fridge freezing in the fresh food section. I gained access to the evaporator. I found an ice ball forming on the cap tub and no UV dye, indicating a restriction at the cap tube. I removed the evaporator and installed a new one. I pulled a vacuum on the system and found it holding. I put a measured charge of into the system. I monitored pressure and they all look good. Job complete."
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived onsite for fridge no longer cooling in both sections. Upon arrival found unit had bad compressor. .; ordrng 1 CNOTE (SILT SYSTEM TECH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10832994 (COMPRESSOR ) and 1 W11116006 (RC EVAP ) and 1 WPW10143759 (DRIER) and 1 WPW10608485 (EVAP )"
REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived on site for sealed system repair. I gained access to the condenser and replaced it its new. I pulled a whirlpool 30 inch vacuum and found no leaks. I put a sweep charge into the system and pressures equalized and held. I put a measured charge into the system and powered it on. I found the freezer at 0 low and 150 high. I found the freezer cooling. Job complete.
RANGE WHIRLPOOL WFE320M0ES2 Arrived on site to replace previous diagnose part. I gained access to the control and replaced it with new. I tested the unit and it is working as designed . Job complete.
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site to follow up on unit leaking water. Ran unit and checked for leaks. As soon as wash cycle started saw water running down diverter on sump. Unit needs a new sump to resolve leak. Advised to discontinue use until diverter is installed. ; ordrng 1 W10805015 (pump&motor) and 1 W11172908 (shield)
OVEN WHIRLPOOL WOD51EC0AS01 "Arrived on site for scratched in the bottom oven. I inspected the unit and work area. The entire bottom of the lower oven is covered in crackling from tin foil.
DISHWASHER WHIRLPOOL MDB7749AWB2 Arrived on site for dishwasher not working properly. I inspected the unit and work area. I found the UI not responding. I gained access to the interior panel and found the main control fried. I turned the power off. I pulled the connectors off of the control and found them melted and shorted out. This unit will need a control and harness at a minimum to repair.
OVEN KENMORE 790.4114352 Arrived onsite for wall oven showing F45 error code for a cooling fan issue. Upon inspection I found that when in preheat the cooling fans would not come on. I accessed the main control and I could hear the fan relay clicking and I found the fan relay was arching and sparking when it would try to engage the cooling fan.
DISHWASHER FRIGIDAIRE FDBB4365FC3 Arrived onsite for dishwasher thats making a weird noise. Upon inspection I found the wash motor sounded very bad and loud like a bad earring. I also found the drain pump to be very scratchy and abnormal sounding. I replaced the pump and motor. I tested the unit and it now sounds normal and not loud. No leaks were detected during time of service. Job complete.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for refrigerator not producing ice. Upon inspection I found the water inlet to the IM had a block of ice frozen at the tray preventing water to pass through. I tested the IM and found it dead and not responding. I removed the ice maker and steamed out the inlet. I replaced the IM with new and tested the unit. The IM filled and I could see the arms move into the home position. Unit is working as designed at this time and no leaks detected during time of service. Job complete.
RANGE KITCHENAID KSGG700ESS1 "Arrived on site to inspect range oven broil burner not coming on during convection bake. Upon further inspection, I found the unit to be gas and not electric. I placed the unit in diagnostics and tested the bake, broil, and convection and all operated as designed. Due to ongoing issues of broil not coming on during bake convection, which due to this unit being gas the broil will not come on during bake convection as it will cause the unit to release too much gas and cause a strong odor of gas in the home, I removed and replaced the sensor and tested temps. I tested on convection bake at 325 degrees. Once the unit reached preheat, temps held steady between 331-345 degrees. I advised the customer of my findings and provided a brochure with the SR# from techline from previous service call and recommended that they contact Whirlpool for further assistance for the broil burner not coming on during convection bake as its not supposed to. No gas leaks detected d
M/W OTR WHIRLPOOL WMH53521HZ4 Arrived onsite and found unit will need mag cap and diode to repair. Ordering diode. ; ordrng 1 W11256462 (DIODE)
ICE MACHINE JENN-AIR JIM159XYRS0 Arrived onsite and found unit operating with occasional noise and thin ice. Corrected alignment of unit recirculating pump hose. And also reset ice thickness to be thickest setting possible.
COOKTOP JENN-AIR JGC3536GS00 "Arrived on site to install previously diagnosed and ordered part. Due to the cooktop being damaged at the corners, I was to replace the old cooktop with the new. The customer advised that the logo should match all other appliances in the home and after inspecting the new cooktop, I found the new cooktop has the new jennair logo. Customer quested that the cooktop have the old logo to match the other appliances. I am ordering another cooktop, RESEARCH-NAMEPLATE LOGO (OLD), CNOTE-TECH TO INSPECT UPON ARRIVAL. Spoke to SR in the office and advised of issue. Office to schedule return service.; ordrng 1 CNOTE (TECH TO INSPECT NEW COOKTOP LOGO) and 1 RESEARCH (COOKTOP NAMEPLATE LOGO) and 1 W11043522 (cooktop)"
WASHER MAYTAG MVWB850YW0
OVEN WHIRLPOOL WFE515S0JS0 Arrived on site and found unit control operating with failed control. Repaired by replacing control. All checks good unit is now operating as designed.
OVEN JENN-AIR JJW2430DP02 Arrived onsite for console errors and installed the oven panel console. Unit is now operating as designed. Advised customer on design.
REFRIGERATOR WHIRLPOOL WRF989SDAB02 Arrived onsite and found unit not cycling compressor. Reset unit and began to cool again. Advised customer on repair.
WASHER GE GTW460ASJ5WW Arrived onsite and found unit lid leak not lock. Will need lid lock assembly. Ordering lid lock assembly to repair. ; ordrng 1 WH01X27954 (LID LOCK)
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site to install previously diagnosed and ordered part. Due to the defrost thermistor failure, I removed and replaced the harness/thermistor and removed the small amount of frost and tested. Unit is operating as designed. No water leaks observed during service, job completed.
WASHER MAYTAG MVWX655DW1 Arrived onsite and found unit control failure. Unable to run calibration. Unit tested well in diagnostics but would not do anything in wash cycle except turn the valves.
DRYER WHIRLPOOL MEDC465HW0 "Arrived on site for dryer taking multiple cycles to dry clothes. I inspected the unit and work area. I tested the dryer and found it only heating on medium, and had poor air flow while hooked up to the exterior vent. I replaced the temperature switch, and retested the unit. I found it heating in all settings. I spoke to the customer about having the exterior vent cleaned and recommend vent wizard. Job complete."
DISHWASHER WHIRLPOOL WDTA50SAHB0 Arrived onsite and found unit spinner arm worn and snapped. Replaced spinner arm. Advised customer on repair.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite and installed led to complete repair. All checks good. Unit is now operating as designed.
REFRIGERATOR WHIRLPOOL KRFC704FPS03 Arrived onsite and found unit operating as designed. Advised customer on tube freezing and adjusted temp. All checks good. Unit water function did not work for 24 hrs. Issue has only occurred once.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to install parts to resolve motor not running. Installed new sump and motor assembly and retested. Ran through diagnostic cycle and verified heater is on and running. No water leaks found. All is working as designed. Call complete.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=70 and RC=68 degrees. Placed unit in diagnostics and tested the 3 way valve on test #4 with gauges connected to low and high sides. My pressure readings were good until the 5th step of test #4. My readings were -15psi on the low side and 155psi on the high. By my readings, there is a restriction in the system possibly at the drier. I found no evidence of a leak on either evaporator or at the back of the unit with the compressor/drier. Compressor is reading 1.33amps and is warm, but not hot as is the line coming out the compressor. Also found that the RC evaporator enclosure (back housing is damaged and the evap cover cannot secure to it. I am ordering the RC evap enclosure, enclosure gasket, compressor, dye drier, access valve, CNOTE-2 HR JOB. Office to schedule return service. Unit left unplugged to keep from the compressor constantly running and bur
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to install previously diagnosed parts to resolve issues with agitation cycle. Installed new motor and cap, cam and belt. Retested. Unit is agitating strong, but making a strange noise from the bottom end when it needs to go into spin and agitate, either shifter isnt running or received a failed part. Ordering another motor and cap and control to resolve noise and slow function. Office to schedule; ordrng 1 W10890624 (motor-drve) and 1 W11158830 (capacitor) and 1 W11170319 (cntrl-elec)"
OVEN WHIRLPOOL WOD77EC0HS02
DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site to install diagnosed parts for service pointer, code S22916. Replaced rails and adjusters. Retested and all is working as designed. Call complete."
RANGE WHIRLPOOL WFE320M0ES2 Arrived onsite and found relay in control failed. Ordering control to repair. ; ordrng 1 W11122560 (CONTROL )
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=8 degrees and RC=61 degrees. I found the FC evaporator engulfed in frost/ice. Tenant advised this is the way it looked at previous service call. I removed the ice frost and tested the thermistor and found it out of range and causing the unit to not defrost. Attempted to contact customer and left vm. Left message for the office in case customer calls back. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 1 W11399425 (HARNESS )"