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for Cedar Park, TX
Jim - Cedar Park, TX
rich experience with good service
Xiaoxi - Cedar Park, TX
we are glad to have appliance express repaired the issue of my freezer which leave a deep impression to us.
Great Service, Very Knowledgeable!
Arinn - Cedar Park, TX
Paul and his Helper were on time, polite, and had an air about him that made me feel he was the right man for the job. He made it seem like it was a simple fix and left without leaving a trace other than the positive impact he had on our home. Thank you.
Hai - Cedar Park, TX
Marsha - Cedar Park, TX
He was professional, handled the job quickly and efficiently.
Amazing customer service
Caliza - Cedar Park, TX
Thomas - Cedar Park, TX
Lou recognized almost immediately the problem was not the new dryer but rather vent being clogged. He recommended Peace Frog, who cleaned the vent the next day. Lou is highly professional and (in detail) showed the vent was the problem. Will request Lou for any future maintenance needs!!!
Amazing customer service
Caliza - Cedar Park, TX
Felicia - Cedar Park, TX
David did an outstanding job and knew exactly what to do. Very friendly and we appreciated his prompt service.
Jill - Cedar Park, TX
I was very happy with David. He was on time, came in with a mask and feet covers, and was very polite. He fixed the problem and explained everything to me that he did. I have had a lot of issues with LG customer service. Having someone come out was super easy (although I was on hold for an hour). BUT...after finally connecting with a super awesome customer service lady an appointment was set up. It was wonderful! Thank you David for your professional service! 😊
Gas oven repair
Candice - Cedar Park, TX
Ice Maker Fixed
Dana - Cedar Park, TX
Our technician did a very thorough diagnosis and was very informative about the refrigerator. He installed a new icemaker and it seems to be working just fine and we no longer have a problem.
Lou has services our refrigerator before. He does a great job every time 😆
Milton - Cedar Park, TX
Donna - Cedar Park, TX
Diagnosed problem and repaired quickly.
Brad - Cedar Park, TX
Lou was like an old friend. He quickly diagnosed the problem and absolutely dismantled the dryer and consulted his manuals to make sure everything was done properly. No nonsense and told me he absolutely loved his job. A rarity today.
Liz - Cedar Park, TX
Soy Yo Mario - Cedar Park, TX
Straight forward and knowledgeable about my concerns and questions with my washer.
Murugan - Cedar Park, TX
Fantastic service guy, nice friendly, knew his stuff, COVID precautions
John - Cedar Park, TX
Ray - Cedar Park, TX
Your tech was very knowledgeable, polite and careful during these times when you don’t really want anyone in your house.
Frances - Cedar Park, TX
Gregory - Cedar Park, TX
The guys were on time, pleasant, courteous and quick.
Friendly and Professional!
Teresa - Cedar Park, TX
Wesley was very pleasant and professional. He solved the issue quickly as well as shared some additional hints for best performance of the dishwasher. Outstanding service!
Charles - Cedar Park, TX
Did an excellent job
Steph Emery - Cedar Park, TX
Professional, fast, efficient, on time, washer works, and I'm happy!
DISHWASHER MAYTAG MDB4949SHZ1 "Arrived onsite for burning smell coming from dishwasher. Upon arrival inspected unit heater found heater clear, tested in diagnostics found unit operating as designed. Checked under dishwasher found no leaks or damage to wiring. Took door panel off, checked control and wiring found no damage. Unit is running as designed. Job Completed."
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived onsite for refrigerator not filling with water and dripping in leak pan. Upon arrival found ice maker would will with ice but wouldnt harvest used sealer on draining near pan just in case and ordering ice maker found ice maker kit has incorrect ice maker for this unit. Tried to switch wiring and wouldnt work. Office to reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10715709 (ICE MAKER KIT )
REFRIGERATOR KITCHENAID KFXS25RYMS4 Arrived onsite for refrigerator not making ice. Upon arrival tested machine found machine not harvesting properly and not receiving voltage. Found ice machine was not plugged in correctly. Put connection in better unit harvested ice. Unit tested good no signs of leaks during service.
COOKTOP KITCHENAID KCGS556ESS02 Arrived onsite for middle burner rusted. Upon arrival found burner and holder rusted replaced both and tested all tested good. new ordering burner top. Office to reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10811958 (BURNER CAP)
RANGE WHIRLPOOL WFG515S0ES0 Arrived onsite for bake element not igniting. Upon arrival found bake element had gas and spark tested good but wasnt staying ignited. Tested module and found module tested bad replaced module and tested unit multiple times unit ignited and stayed ignited. Tested unit on bake tested good. Job Completed.
OVEN KITCHENAID KOSE500ESS04 Arrived onsite for wall oven with fan making loud noise. Upon inspection I put the unit into diagnostics and activated the fans. On high speed the cooling fan makes a whirling sound and doesnt sound consistent with the noise fluctuating up and down. I replaced the fan blower in attempt to remedy the noise but it did not. I am ordering the main control for the repair. Control (W11179310) ; ordrng 1 W11179310 (cntrl-elec)
REFRIGERATOR ADMIRAL HMG521537 Arrived onsite for refrigerator loosing cool in the RC. Upon inspection I found the RC at almost room temp and the FC at about 20 degrees. I accessed the evaporator and found the evaporator frozen in a block of ice. I tested the defrost timer and found one of the sores disconnected I tested the continuity at he timer and got some weird fluctuating readings. I tested continuity at the thermostat and it tested good. I checked the heater and it showed open when it should have showed closed. Due to the defrost timer being so old I am recommending replacing the defrost timer and heater to return unit to normal operation. Ordering heater (WP61001846); ordrng 1 WP61001846 (heater- de)
REFRIGERATOR GE PSS25SGNABS "Arrived onsite to install previously diagnosed parts. I installed the over load,ptcr, and control. I restored power to the unit and the compressor and condenser both turned on. I advised the customer to monitor the unit for at least 24 hours to make sure the compressor is cooling the unit. Job complete."
DISHWASHER KITCHENAID KDTM354DSS5 Arrived onsite to install previously diagnosed parts. I installed the vent assembly and tested the unit in diagnostics. All tests passed and I could hear the vent fan turn on. No leaks were detected during time if service. Job complete.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived onsite for refrigerator with stuck filter. Upon inspection I found the filter housing door had come off and the white tab that pulls the filter out had come disassembled I also found the filter head tabs broken off and I was unable to reassemble the door to reattach to the filter housing. Unit will need new filter housing for repair. I replaced the filter housing and did not detect any leaks during time of service. Job complete.
OVEN WHIRLPOOL WFG515S0ES0 Arrived onsite for gas range that is not igniting in bake. Customer advised that they had the ignitor replaced recently. Upon inspection I found the bake ignitor not sparking during preheat. I found the connector to the ignitor had come loose and disconnected. I fashioned the connector to make a better connection and reconnected the ignitor. I tested the unit and it ignited as designed. Through out re assembling the flame spreader the racks and door I tested the unit about 5 more times and it ignited as designed every timeJob complete.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite to install previously diagnosed parts. I installed the sump and motor. I tested the functions through diagnostics and all functions passed. No leaks were detected during time of repair.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onsite for refrigerator with interior light not working. Upon inspection I confirmed the RC lights out as well as the FC light. I replaced the FC light and that restored power to all the RC lights. Job complete.
COOKTOP KITCHENAID KCGD500GSS00 Arrived onsite to install previously diagnosed parts. I installed the manifold valve and switch harness. I tested unit and its working as designed at this time. No gas leaks detected during time of service. Job complete.
DISHWASHER KITCHENAID KDTM354DSS5 Arrived onsite to install previously diagnosed parts. The vent assembly didnt make it in my parts this morning but I installed the main control and console.. ; O-emld tckt
REFRIGERATOR KENMORE 106.5112921 Arrived onsite for refrigerator no cool in both compartments. Upon inspection I found the compressor and fans off. I accessed the back of the unit and checked voltage to the compressor and there was none. I then accessed the control in the RC and tested voltage at the thermostat and got 123Vac after wiggling the connectors and re securing the control the compressor and condenser fan both kicked on and began cooling.To replace the thermostat and control. Job complete.
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for refrigerator with no cool in both sections. Upon inspection I found the compressor on when I arrived. I tested amp draw on the compressor and it tested good . I went to test 4 in diagnostics and could not hear the 3 way valve change position. I tested the resistance at the valve coil and got a faulty reading on one of the pins. There is no frost pattern on the evaporators and none of the lines are cold. I am recommending a sealed system repair. Ordering compressor (W10832994) drier (WPW10143759) FC evaporator (WPW10608485) 3 way valve (W10874835) coupler (W10913906) RC evaporator (W11116006) returning with the controls just Incase. Office to R/S. ; ordrng 1 W10832994 (compressor) and 1 W10874835 (valve) and 1 W10913906 (coupler) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
DISHWASHER MAYTAG MDB4949SHZ0 Arrived onsite for dishwasher door not closing upon inspection I found the hinges were not set on the hinges correctly causing the door to hit against the tub. I corrected the hinges and was able to get the door to clear the tub but it still would not latch. I replaced the latch but the problem remained I noticed the lower rack pressing up against the door when trying to close after investigating I found the tub was dented inward and creased in places causing the mis alignment of the door and making the lower rack be pushed outward . I spoke with rich at techline and he recommended replacing the tub.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived onsite for refrigerator loosing cool in both sections and making loud noise. Upon inspection and a conversation with the customer I found the unit had returned to normal cooling but they had experienced a power outage briefly in the past couple of weeks. I inspected the FC and found some frost build up on the evaporator cover. I accessed the evaporator and found a small melted block of ice sitting under the evap fan which would cause the loud noise. I steamed and tested the drain pan to make sure there were no obstructions. I successfully put the unit into defrost. also tested the RC and FC thermistors and they both passed. With the drain clear and the evaporator showing a good frost pattern I determined that due to the power outage it must have interrupted the defrost cycle and allowed frost to build up then returned to normal function. Unit is working as designed at this time and no leaks detected during time of service. Job complete.
MICROWAVE WHIRLPOOL WOC95EC0AS04 Arrived on site and found inner glass pack has shattered. Disassembled door and vacuumed glass from inside door. Reassembled and tested operation. Unit tests good. Job complete
WASHER MAYTAG MHW6630HW0 Arrived onsite for washer not draining. Upon inspection and a brief conversation with the customer I found that the unit will stop mid cycle on certain loads and stuff comes out sopping wet. I ran a quick diagnostics test and all functions passed I spoke with techline and they recommended replacing the ACU. I replaced the ACU and tested unit. Unit is working as designed at this time and no leaks were detected during time of service. Advised customer to monitor system and let us know if there anymore issues. Job complete. SR#7728827252
WASHER FRIGIDAIRE FAFS4272LW0 "Arrived onsite for washer that wont advance through cycles and showing a door latch error. Upon inspection I found the door sagging causing it to hit against the latch port. You have to lift up slightly to correctly engage the door. I put the unit into diagnostics and found that with every function I tried to test it showed a door error and would not let me advance through diagnostics I am ordering a hinge Hinge (134550800 ) lock (131763256 ) and motor control (134618213) also ordering water valve housing (134964020). ; ordrng 1 131763256 (LATCH ASSY ) and 1 134550800 (hinge,door) and 1 134618213 (control board) and 1 134964020 (housing)"
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite for refrigerator not dispensing water or ice. Upon inspection I found that when either pad was pushed I got no response from the ice motor to dispense and no sound from the water valve. I replaced the control to try to remedy this. The issue still remained. I removed the ice bin and the motor worked. I found some of the ice in the back of then bin had formed into a block. I dumped the ice and replaced the bin. The ice motor worked as designed and the water dispenser also works now. Job complete.
DISHWASHER WHIRLPOOL WDT730PAHV0 Arrived onsite for dishwasher not drying dishes. I called techline and butch walked me through the diagnostics process. We determined that the water temperature coming into the unit is not hot enough for optimal performance on the unit and advised customer to let cold water purge from the lines before starting dishwasher. Also advised that rinse aid is important for drying as well Butch gave me SR#7728810527.
DISHWASHER GE PDW7880J01SS Arrived onsite for dishwasher with poor washing performance. Upon inspection I found a powder detergent that had gotten wet but the dispenser door was closed. I ran a diagnostics cycle and found the dispenser opening after 8 secs when the chart called for 75 secs indicating an intermittent failure of the soap dispenser. I found the bottom right side wheels on the lower rack were missing as well. I am ordering Lower rack kit (WD35X21038) dispenser (WD12X10163) upper spray arm (WD35X10054) ; ordrng 1 WD12X10163 (rinse module) and 1 WD35X10054 (kit-mid spray arm hu) and 1 WD35X21038 (dishwasher lower rac)
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived onsite to install previously diagnosed parts. I replaced the filter head housing and the dispenser pad and spring. I tested the dispenser about 10 times and could not get it to stick on dispense I also found the filter housing was no longer leaking. No leaks detected at time of service and unit is working as designed at this time. Job complete
OVEN WHIRLPOOL WFE320M0ES2 Arrived onsite to install previously diagnosed parts. I installed the control and tested the unit. Unit is working as designed at this time. job complete
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived onsite to install previously diagnosed parts. After accessing the evaporator I found the heater showing good so I replaced the evap motor harness with bi metal attached. Unit is working as designed at this time. Job complete.
WASHER MAYTAG MVWC465HW2 Arrived onsite for a washer that is making a grinding noise again. Mr stated the unit only makes the noise when the unit is loaded with a full load of clothes. I tested the unit and could hear the noise. I found a bottle had broken and the bottle neck was under the belt cover causing the cover to be pushed into the drive pulley. I removed the bottle neck and retested the machine. The unit is working as designed. Call complete.
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived onsite for refrigerator FC losing cool and thawing frozen foods. Upon inspection I found the refrigerator had tripped its dedicated breaker. I turned the breaker on. I could hear the start device click once then trip the breaker again. I checked continuity at the compressor windings and got 128 ohms on run to ground indicating a burned out compressor motor. Might also have sludge in the system. Unit will need a new compressor and evaporator. Ordering compressor (W10507884) evaporator (WP2188822) drier (W11179385) coupler (W10913906). Requesting SS tech and 2 to 3 hour timeframe for repair. Unit will need to be leveled as it was moved from its original location now in apt# 7207.; ordrng 1 LOCKRING (LOCK RING ) and 1 W10507884 (compressor) and 1 W10913906 (coupler) and 1 W11179385 (drier-tube) and 1 WP2188822 (evaporator)
REFRIGERATOR KITCHENAID KSRJ25CNST00 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the compressor and installed a UV drier. I installed a low side service tap on the compressor. I replaced the lower wire harness. I vacuumed the system and it held a 30psi vacuum. I charged the unit with 5ozs of R134A. I tested the unit and found it working as designed. Call complete.
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived onsite for refrigerator no cool. Upon arrival I found the refrigerator at a complete no cool . I noticed the compressor was running when I arrived. I could not see a frost pattern on the evaporator. I felt the suction line from the compressor and it was warm. Unit will need a new compressor (W11125124) evaporator (W10574283) start device (W10873801) drier (WPW10143759) coupler (W10913906) ordering lock ring kit just in case. Requesting SS tech and 2 to 3 hour time frame for repair. ; ordrng 1 LOCKRING (LOCK RING ) and 1 W10574283 (evaporator) and 1 W10873801 (start-dev) and 1 W10913906 (coupler) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer)
WASHER WHIRLPOOL MVWC416FW1 Arrived onsite for a washer that the basket will not seat after the gear case was replaced. I found the seal was pressed on upside down causing the issue. The gear case will need to be replaced again.; saved tckt
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived onsite for refrigerator doors put of alignment. Upon inspection I found the doors not aligned and a small gap in the upper right side of the FC door causing ice to build up in that corner. I attempted to make some adjustments to the hinge and door and got it to seal better but I could not get the doors to align via alignment bolt and rollers. In the event of a call back the door might need a new door but adding a ship could help with the alignment .
REFRIGERATOR GE PSS25SGNABS Arrived onsite for refrigerator no cool both sections . Upon inspection I found the compressor not turning on to cool I found the start device had no voltage going to it. I also found the capacitor had no voltage going to it either. I traced voltage up the power cord and found there is a loss of voltage in the power cord somewhere and will not start the compressor.. Ordering Power cord (WR23X10300) start device (WR07X10057) overload (WR08X10025) capacitor (WR55X24064) main control (WR55X10942P) ; ordrng 1 WR07X10057 (ptcr) and 1 WR08X10025 (overload) and 1 WR23X10300 (power cord) and 1 WR55X24064 (capacitor)