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Local Reviews
for Cedar Park, TX

Appliance Express Rated 4.9 out of 5 stars based on 129 customer reviews

Map of Cedar Park, TX

Awesome service!




Review of Appliance Express

Super friendly, fast service and cleaned up afterwards!


Map of Cedar Park, TX

Great service. Wish I could have received an estimate before service call.




Review of Appliance Express


Map of Cedar Park, TX

Service Call




Review of Appliance Express


Map of Cedar Park, TX

Great job!




Review of Appliance Express

Lou was an awesome technician and did a great job!


Map of Cedar Park, TX

Great service




Review of Appliance Express


Map of Cedar Park, TX

Lou is great!




Review of Appliance Express

He was on time, friendly, and very knowledgeable about the Whirlpool oven we were having trouble with. My oven behaved correctly while he was here (of course!!), but I told him that sometimes it works and sometimes it doesn't and that I need it to work every time (in other words, please fix it!). He understood my concern and changed out the control board which he believed to be causing the problem. He gave me his card and said to call back if it happens again and he will know what the problem is. I appreciate that he didn't just write me off because he couldn't reproduce the issue.


Map of Cedar Park, TX

Great service




Review of Appliance Express

He was knowledgeable and helpful


Map of Cedar Park, TX

Great service!




Review of Appliance Express


Map of Cedar Park, TX

EXCELLENT SERVICE




Review of Appliance Express

The whole experience with Appliance Express was outstanding. The follow up email to confirm appointment, to the expected time of arrival, to Lou professional attitude was great.


Map of Cedar Park, TX

Great Service, Would Hire Again!




Review of Appliance Express

Lou was sent out as a response to a Whirlpool ticket. I understand that AES is a contractor for Whirlpool in my area, and Lou provided excellent customer service. He was timely and personable, answered all of my layman questions and took the time to discuss my options and was thorough in checking out my appliance problem. Would definitely recommend to anyone who is experiencing trouble with appliances and isn't handy themselves.


Frig repair




Review of Appliance Express

Very positive experience


Fantastic job




Review of Appliance Express


Great and kind service!




Review of Appliance Express


Kit




Review of Appliance Express


Great service!




Review of Appliance Express

Lou was very knowledgeable and made repairs to our Kitchen Aid oven in a timely manner. Very organized and and cleaned up everything nicely.This was a warranty repair, but we were able to get an appointment within two days of calling Appliance Express.


Very professional




Review of Appliance Express

Technician was prompt and accustomed diagnosed my unusual issue with my washer. I highly recommend him.


Great Service, AWESOME SERVICEMAN




Review of Appliance Express

GREAT SERVICE REPRESENTATIVE OF YOUR COMPANY. VERY GOOD ASSET TO YOUR COMPANY!!!!


Lou Soldan




Review of Appliance Express

Lou did a great job as always. I was not able to talk to him before he left. When we added fabric softener to the tray we added exactly what we were advised to add. We were not doing a load of laundry at the time. We went into the room later and the tray had drained into the inside of the tub. Pretty sure the tray is not supposed to drain until the tray is flushed with water. Lou has tried to fix this issue several times. Not sure that the issue is fixed but we will try a load with softener to see. We don't always use softener.


Great service




Review of Appliance Express


Amazing service




Review of Appliance Express

Highly recommended


Great Service




Review of Appliance Express

Lou arrived as scheduled and was very professional & courteous


Great Service




Review of Appliance Express

Very knowledgeable technician who fixed a washer right the first time


Great Service




Review of Appliance Express

Mr. Lou Soldan is a very knowledgeable technician and a top notch representative for Appliance Express, Round Rock. He gets the job done.


Lou was extremely competant, and provided a full review of what caused issue with our Whirlpool Duet washer. Fixed this appliance perfectly.




Review of Appliance Express


Ed




Review of Appliance Express

Lou was a true proffesional in all the right ways He was very neat, polite, did an excellent job, and explained what he was doing and why. We’ve had this washer worked on several times before, and they were all just parts changers. They would come out, look at it, order a part, schedule a appointment a week later , then return and replace it, and if it didn’t work then, we had to go thru the whole routine again. It would always take at least three weeks. Great job Lou!!!


Lou S.

Lou S.

WASHER WHIRLPOOL WTW7000DW4 "arrived on site to inspect washer making loud noises during agitation. Placed the unit in diagnostics and tested and the unit operated as designed. Customer provided a video of the noise and sounded like the gearcase. I removed and replaced the gearcase, clutch and wash plate then calibrated the unit. Tested the unit afterwards with a load and the unit operated as designed. No water leaks observed during service, job completed."

Near Dayflower Trce, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8000DW2 "arrived on site to inspect washer noise during spin cycle. Upon further inspection, I placed the unit in diagnostics ad tested with no error codes. Unit operated as designed, but during spin cycle, the unit was louder than normal. I tilted the unit back and inspected the gearcase components and found gearcase oil on the panels and drain pump and rotor. I advised the customer of my findings and I removed and replaced the gearcase and clutch and calibrated the unit. Tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Peterson Dr, Cedar Park, TX 78613
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site for washer stopping at different points during cycle . Ran diagnostics got motor error code . Replaced motor . Ran calibration and and diagnostics . All checked good . Nonwater leaks detected at time of service . Job complete.

Near Azzuro Way, Cedar Park, TX 78613
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range cooktop melting. Upon further inspection, I found that the cooktop around the front right burner; the paint was bubbling and chipping away. Found where some sort of liquid had spilled onto the cooktop and was baked into the cooktop staining it as well. The ticket shows the cooktop is covered as are any other parts needed to repair this unit. Also found that the rubber feet on the grates are missing. I removed and replaced the cooktop and both grates. Tested the unit and it operated as designed. No gas leaks detected during service, job completed."

Near S Lakeline Blvd, Cedar Park, TX 78613
Scott  M.

Scott M.

DRYER WHIRLPOOL WGD4815EW2 "Arrived on site for screeching noise . Found one of the bearings in roller wheel had failed . Replaced rollers . Started unit up ,all is normal sounding again . No lint build up at time of service . Job complete ."

Near Quiet Creek Dr, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER MAYTAG MVWX500XW2 "arrived on site to inspect washer leaking water. Upon further inspection, I placed the unit in diagnostics with no error codes showing. Tested unit and it operated as designed except the spin cycle was louder than normal. I tilted the unit back to inspect the gearcase and I found gearcase oil on the pulley shield. Removed the shield and found a large amount of oil debris on the pulley. I removed and replaced the gearcase and cam (cam was from van stock W10721967). Calibrated the unit and retested and unit operated as designed. No evidence of water leaks and no leaks observed during service, job completed."

Near Continental Pass, Cedar Park, TX 78613
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site per customer request for poor washability. The customer informed me that the unit has started working properly now. I am through diagnostics and found A code indicating low water temperature. All operations were normal. Tested water in advise customer to raise the temperature for proper performance. All water connections were dry.

Near Arrowhead Trail, Cedar Park, TX 78613
James C.

James C.

DRYER WHIRLPOOL WGD5620HW0 Arrived on site and installed new control and ui. Tested operation and found unit working properly. Job complete

Near Anna Ct, Cedar Park, TX 78613
James C.

James C.

DRYER WHIRLPOOL WED4850HW0 Arrived on site and tested operation. I found unit heating but not exhausting heat properly. I found dryer vent hose full of water and instructed customer that their vent needed to be cleaned and inspected for obstructions. I left unit unplugged due to fire azure and instructed customer that the vent hose from the back of dryer to wall should be replaced as well due to the moisture and excessive heat build up in hose. Job complete

Near S Lakeline Blvd, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE204ESS0 "arrived on site to inspect dishwasher not draining. Upon further inspection, the customer advised that they recently replaced the disposal. I checked the drain tube area and found that the disposal plug hadn’t been removed. I removed the plug and hit cancel on the unit and it began to drain the water. I placed the unit in diagnostics and tested and the unit operated as designed. No water leaks observed during service, job completed."

Near Somerset Canyon Ln, Cedar Park, TX 78613
Lou S.

Lou S.

OVEN KITCHENAID KOCE507ESS06 arrived on site to install previously diagnosed and ordered parts. I removed and replaced both door hinges due to the old hinges not closing and securing the door good enough to engage the switches. Tested the unit and it operated as designed. Job completed.

Near Mexican Hat Dr, Cedar Park, TX 78613
Lou S.

Lou S.

MICROWAVE JENN-AIR JMV8208WP1 "arrived on site to inspect microwave vent. Upon further inspection, I found that the vent cover to the microwave had fallen off. The screw mounts were broken (plastic). I replaced the old one with a new vent grill and tested and it operated as designed. Job completed."

Near Grist Ln, Cedar Park, TX 78613
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0AS03

Near Chula Vista Dr, Cedar Park, TX 78613
Lou S.

Lou S.

RANGE SAMSUNG NX58F5500SS/AA "arrived on site to inspect range oven not operating. Upon further inspection, I turned the oven on and started it on Bake @350 degrees and the Ignitor never came on. I verified the cooktop burners operated and verified the broil operated. I removed and replaced the Ignitor and tested and the unit operated as designed. No gas leaks detected during service, job completed."

Near Gretchen Dr, Cedar Park, TX 78613
James C.

James C.

DRYER MAYTAG MEDB835DW4 Arrived on site and installed new ui. Tested operation and found unit working properly. Job complete

Near Dayflower Trce, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER MAYTAG MHW7000XG2 "arrived on site to inspect washer leaking water. Upon further inspection, the customer advised that the unit was leaking water near the front left corner. I placed the unit in diagnostics with no error codes showing. The unit operated as designed with no leaks observed. I removed the front portion of the bellow and found where water had leaked and there was oxidation residue on the bottom of the dispenser assembly at the front of the unit/part. Also found water residue down the inside of the front panel, on the door hinge and at the bottom of the unit in the front left corner (photos). I found that the dispenser drawer is leaking. . Also found that water was constantly running into the tub from the dispenser tube even after I stopped diagnostics. I am ordering a valve, dispenser assembly, . No water leaks observed during service. .; ordrng 1 W10351808 (DISPENSER HOUSING ASSEMBLY) and 1 W10351808 and 1 WPW10247306 (valve)"

Near Yalding Dr, Cedar Park, TX 78613
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect oven error code. Upon further inspection, I found the unit display showing F8E0-low fan speed. I cleared the code and tested the unit on Bake at 350 degrees. The unit operated as designed. I removed and replaced the main control and tested the unit until it got to 175 degrees. Unit operated as designed. Job completed."

Near Glacial Stream Ln, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER WHIRLPOOL WTW7300DW0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the gearcase, basket and washplate and calibrated the unit. Placed it in diagnostics and tested and the unit operated as designed. No water leaks observed during service, job completed."

Near Ronald Reagan Blvd, Cedar Park, TX 78613
Lou S.

Lou S.

OVEN KITCHENAID KOCE507ESS06 "arrived on site to inspect microwave not starting. Upon further inspection, the customer advised that when she tried to start the MW, it wouldn’t operate. But when she pushed on the door, it operated. After testing the microwave, I found that the inner light would stay on when the door is closed. I am ordering both door hinges and will return with prescreened parts.. ; ordrng 2 W10874474 (hinge-door)s"

Near Mexican Hat Dr, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER WHIRLPOOL WFW92HEFC0 "arrived on site to inspect washer not draining/spinning. I placed the unit in diagnostics and it showed error codes F5E2 & F8E3. Cleared the codes and continued with testing. Unit operated as designed, but I found a lot of suds in the tub during testing. Customer is using the load & go cartridge. Advised customer that due to large amount of suds, the unit gave the error code. I tested the pressure switch and air trap and both were good. I checked the drain pump ad it was good. I found that the detergent setting was at the lowest setting #2. Reset it to #3 and advised the customer if she continued to see lots of suds to set the number higher. No water leaks observed during service, job completed."

Near Antelope Ridge, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER MAYTAG MVWX655DW1 "arrived on site to inspect washer long fill and humming. Upon further inspection, placed the unit in diagnostics and it showed error code F8E1. Cleared the code and continued with testing. Unit operated as designed, but the cold water was barely dispensing. I removed the hoses to the valve and found debris in the screens. I removed and replaced the hot and cold valves and tested again and the unit operated as designed. No water leaks observed during service, job completed."

Near Hall St, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "arrived on site to inspect refrigerator ice maker not operating. Upon further inspection, I attempted to get the ice to dispense ad nothing would come out. I pulled the ice bin out and found the ice dispenser yoke almost falling off of the shaft. I installed the yoke and tightened it and tested the dispenser and ice dispensed. No water leaks observed during service, job completed."

Near MacKenzie Ln, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator noise. Upon further inspection, I found the unit not level and when the condenser fan came on, I could hear the condenser vibrating on the bottom bracket under the unit. I positioned the unit in its place then leveled the unit. I adjusted the condenser and the vibration noise stopped. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Dervingham Dr, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8000DW5 "arrived on site to inspect washer error code. Upon further inspection, I found the unit with the water hoses disconnected, but the unit plugged in. I placed the unit in diagnostics and it showed error code F6E2-communication error control not communicating with UI. I cleared the code and attempted to run diagnostics, but the UI only beeped when trying. I verified voltage to the control and found the diagnostic LED flashing. I tested the UI activation and decoder and it passed. I removed and replaced the main control and tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Fall Creek Dr, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and found left rail locked up about 1/4 of the way out. Steamed rail to clear ice and found rail full of ice from original frost issue.. Installed new rail and tested. Unit tests good. Job complete

Near Grand Oaks Loop, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KFIV29PCMS00 "arrived on site to install previously diagnosed and ordered parts. Due to ice buildup at the back of the ice maker housing, per service pointer #W10545061D, I removed and replaced the kit W10648070, which includes the facia, fill tube heater, harness adaptor, and ice maker housing adaptor and I replaced the UI and UV control. Tested the unit and it began to cool as designed. No water leaks observed during service, job completed."

Near Spiderlily View, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I found, what looked like, a burn spot on the element. I placed the unit in diagnostics and it showed error code F7E1-element has been turned off by the control. I cleared the code and continued with testing. Unit operated as designed and the element showed 7-9amps. To eliminate future issues, I removed and replaced the sump/motor assembly and element. Tested the unit and during testing, the drain pump began to leak water. I stopped the testing and using my wet vac, I removed all the water from the unit. Using a drain pump (W10876537) I replaced the old part and tested and the unit operated as designed. No water leaks at the end of service, job completed.

Near Anna Ct, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher cleaning issues. Upon further inspection, I placed the unit in diagnostics with no error codes showing. Unit operated as designed with error codes at the end. I tested the element with my multimeter and it showed 7-9 amps. I made recommendations for detergent and rinse aid use as well as use and care tips. No water leaks observed during service, job completed."

Near Wilderness Path Bend, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KFIS29PBMS02 "Arrived on site for refrigerator making loud noises. Inspected unit and work area, found noise coming from evaporator fan. Checked temperatures in FC at 0° and RC at 37°. Gained access to evaporator and found ice buildup at top of evaporator. Frost pattern checked good. Forced defrost cycle and found unit not completing defrost. Will need to remove from ADC defrost and set to 8 hour defrost.Removed ice block with steamer. Performed diagnostics mode and set to every 8 hour defrost cycle. Tested operation, all tested good. No water leaks present. Spoke with customer on user care guide and defrosting noise.

Near Cashell Wood Dr, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher not heating/dispensing detergent. Upon further inspection, I placed the unit in diagnostics and it showed no error codes. The unit failed to dispense the tub, but I could hear the valve opening, the motor came on, dispenser door opened, drain pump operated and the element showed 7-9amps. I found that the water line was kinked and not allowing any water to enter the tub. Once I unkinked the hose, the unit operated as designed. No water leaks observed during service, job completed."

Near Parke Field Pass, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER MAYTAG MVWB835DW2 "arrived on site to install previously diagnosed and ordered part. Due to the valve failing, I removed and replaced the valve and tested. Unit operated as designed.. No water leaks at the end of service, job completed."

Near Cedar Hills Blvd, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "arrived on site to install previously diagnosed and ordered part. I removed ad replaced the FC light and tested. Light came on in FC section and the lights in the RC section got brighter. No water leaks observed during service, job completed."

Near Little Elm Trail, Cedar Park, TX 78613
James C.

James C.

DRYER WHIRLPOOL WGD5620HW0 Arrived on site and tested operation. I found unit working at time of service. Customer stated it just started working today but was not working prior to today. Ran diagnostics and found F6E1 fault for communication error. Unit will need new console and control to repair. ordrng 1 W11223753 (NAME PLATE) and 1 W11316370 (CONTROL) and 1 W11321074 (CONSOLE )

Near Anna Ct, Cedar Park, TX 78613
James C.

James C.

DRYER MAYTAG MEDB835DW4 Arrived on site and tested operation. I found no faults and unit starts cycle. I found that the start button was intermittently not responding and would not allow cycle start or pause. Unit will need new ui to repair; ordrng 1 W11158457 (CONSOLE UI)

Near Dayflower Trce, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER MAYTAG MVWC415EW1 "arrived on site to inspect washer tearing clothing. Upon further inspection, I placed the unit in diagnostics with no error codes showing. Unit operated as designed. Using a cloth, I wiped the inside of the basket and around the washplate to see if I could find any burrs and I found none. I contacted Techline and spoke to Chris and advised of the issue. Chris advised there were no reports of this complaint and no service pointers attached to this unit. Chris advised to have customer make sure the load is even as not wash heavy loads. I advised the customer what Chris had advised and also recommended washing in a deep water wash. No water leaks observed during service, job completed."

Near Little Elm Trail, Cedar Park, TX 78613