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Local Reviews
for Cedar Park, TX

Rated 4.9 out of 5 stars based on 90 customer reviews

Map of Cedar Park, TX

Great service!




Lou was great! He showed up on time, fixed the problem, and gave us helpful hints on preventative maintenance on our dishwasher.


Map of Cedar Park, TX

Lou was very professional and experienced





Map of Cedar Park, TX

Friendly, professional and knowledgeable




We had a positive experience with his service.


Map of Cedar Park, TX

Great Service





Map of Cedar Park, TX

Great Service but appliance not fixed




Lou was professional and he accomplished what he came here for in replacing control touchpad panel on Whirlpool Gold series wall oven. Unfortunately, within 8 hours E6/F2 error codes were back and oven still not repaired.


Map of Cedar Park, TX

The tech was very thorough





Map of Cedar Park, TX

Refrigerator service




Lou, was very professional, courteous and knowledgeable. He was very careful with our refrigerator.


Map of Cedar Park, TX

Amazing service





Map of Cedar Park, TX

Highly recommend





Map of Cedar Park, TX

Great service




Technician arrived within the time frame specified and got the job done quick!


Great service! Excellent skill and information.




Great service! Excellent skill and information.


Excellent, Friendly Service




Lou did a great job while working on my Maytag Microwave. He explained what he was doing as he went along and did a great job!


Thanks so much.




Thanks!


Great service. Very professional




Lou was on time, presented him self professionally and explained the issue and repaired the unit in a timely manner. I would definitely use him and this company again.


Great Service




I grateful that Lou was able to figure out the source of the problem with my washing machine. He is knowledgeable and I appreciate his professionalism.


Awesome




He was so nice


Professional and Excellent Service




Great communication before arrival. Arrived on time. Came in and went right to work. Very honest feedback, gave us options and provided instructions on how to adjust stove settings within the option menu. Highly recommend.


Really great service




It was really great


Excellent service




Always on schedule


It's Fixed




Lou came out and after trying different things - figured out the problem


Bhaveshkumar




It was great!


Dishwasher Fixed




Technician did a thorough job and made sure everything was working properly before leaving. Only issue was it took a while to get the appointment and then required a 2nd visit for a part.


Ms.




Fantastic. Lou was a joy to work with.


Great Service




Lou was personable, professional and knowledgeable. He was able to pinpoint the problem with my microwave within minutes. My dishwasher, on the other hand, was a bit more of a challenge however Lou was patience and was able to repair it and provide tips on better ways to operate it going forward.


Microwave repair




My first time doing business with Appliance Express. I received awesome service beginning with Susan scheduling my appt then calling back to make it even sooner. Then James did a terrific job! Great experience overall.


Paul R.

Paul R.

VENTHOOD UNKNOWN WVU37UC0FS0 Arrived onsite for the vent hood making noise. I found the shroud cracked and hitting the fan blade. The fan assembly needs to be replaced to complete service. Ordering C-NOTES & W11100651 BLOWER-FAN.; ordrng 1 C-NOTES (OFFICE WILL NEED TO RS THE RETURN VISIT.) and 1 W11100651 (BLOWER-FAN)

Near Checker Dr, Cedar Park, TX 78613
Paul R.

Paul R.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the UI and tested the oven. The unit reached a preheat high of 403 degrees. The oven cycled between 330-370 degrees won the first cycle averaging 350 degrees. On the second cycle I hear the bake relay buzzing and the temp continued to drop then started rising very slowly. I changed out the main control and tested the oven. The unit cycled between 336-365. The unit is working as designed. Call complete.

Near Parkwest Dr, Cedar Park, TX 78613
Paul R.

Paul R.

VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived onsite for the vent hood with the light only working on low setting. I found the red wire from the switch for the high setting not snapped into the junction block. I snapped the wire in and tested the unit. The unit is working as designed. Call complete.

Near Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WET4024HW0 "Arrived on site for washer having error code E-8. Performed diagnostics mode and tested lid lock in diagnostics mode, passed in test mode. Ran spin cycle in normal operation. Called tech support and spoke with Darrel (SR# 7723926693). Found control not reading 5volt DC on return signal. Will need to return with control and door latch. Office to schedule appointment when ETA is available on parts. Will need 2 men on return, will need to remove dryer to access door latch and control. ; ordrng 1 SEENOTE (2 MEN JOB. ) and 1 W10869789 (CONTROL) and 1 W11174382 (HARNESS ) and 1 W11189137 (CONTROL)"

Near Cypress Creek Road, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL ED5VHEXFB01 Arrived on site and found the filter housing worn and preventing good flow.

Near Stallion Dr, Cedar Park, TX 78613
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Found RC evap incased in ice due to a communication issue between controls and evap sensor harness. Both main and dispenser controls as well as sensor harness need to be replaced to complete repairs. Homeowner expected call to be under extended warranty dispatch, and wasn’t expecting to pay a service fee today. Homeowner is contacting extended warranty company to have dispatch corrected. Office will need to reschedule call once proper dispatch is received.; ordrng 1 CNOTES (DISPATCH TO BE UNDER EXT. WARRANTY.)"

Near Cypress Mill Cir, Cedar Park, TX 78613
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIC18PNZS0 Arrived on site to diagnose an ice machine that is leaking. Found filter housing leaking when water is running to reservoir. This is due to failed filter housing. Replaced filter housing and found all is working properly at this time. No leaks were found after services were performed.Housing (90.34+tax)Svc/Lbr (189.99+tax)

Near Talkeetna Ln, Cedar Park, TX 78613
Clif L.

Clif L.

OVEN AMANA AGR5330BAS3 Arrived on site to diagnose a range with a bad door gasket. Found door gasket for range cracked and broken. Replaced gasket and tested unit. Found all is functioning properly at this time.

Near Bois D Arc Ln, Cedar Park, TX 78613
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived onsite for the dishwasher that is not draining. Ms stated it is not turning on now and when it was the dishes were not drying. I found the unit installed on a wall switch under the sink. I showed the customer this. I tested the unit in diagnostics and found the unit working as designed but not draining correctly. I found power to the drain pump but the pump would not run. I replaced the pump and tested the unit. The unit is working as designed. I explained to ms that the unit is not drying the dishes because they were not using rinse aid. Ms stated she will start using rinse aid. There were no water leaks present at the time of service. Call complete.

Near E Whitestone Blvd, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER WHIRLPOOL CAE2745FQ0 "arrived on site to install previously diagnosed and ordered part. Upon arrival, I tilted the unit back and removed and replaced the capacitor and tested. The unit continued to making the ratcheting noise. I tilted the unit back again and inspected the components underneath. I found that the actuator is the noise maker and also found that the cam was installed incorrectly from the manufacturer. I removed the cam and attempted to correct installation and found that it was damaged. Using a cam from another call (208902) I replaced the original cam and tested. The unit continued to make the ratcheting noise. I removed the motor ad tested ohms and it was good. I unplugged the capacitor to check the connection and it was good. I unplugged the actuator and inspected the connection and it was good as well. I reconnected all parts ad tested again and the ratcheting noise continued. The noise sounds as if it’s coming from the actuator and when I touched it while test

Near Hatch Rd, Cedar Park, TX 78613
Lou S.

Lou S.

DRYER MAYTAG MEDB755DW2 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the main control and tested the unit and it operated as designed . No lint observed during service, job completed."

Near Livorno Cove, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR MAYTAG MFF2258VEM4 Arrived on site and found unit cooling properly with freezer at 1 degree and fresh food at 38 with control set to recommended. Customer stated she turned the unit down to 3 which is a warmer setting and the temperatures climbed back up to 50 in the fresh food section. I tested the thermistors and found that they both test good in diagnostics. Unit will need new jazz control and harness for control to repair. ordrng 1 WPW10216622 (harns-wire) and 1 WPW10503278 (refer elect cont brd)

Near Williams Way, Cedar Park, TX 78613
Paul R.

Paul R.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for the oven not maintaining correct temperatures. I had the customer preheat the oven when I called and stated I was on the way. The customer mentioned the oven takes long to preheat. I checked and found the oven not set for rapid preheat. I set the oven to rapid preheat and tested the temp with the unit set at 350 degrees. I found the temp dropping below 320 degrees and put a 10 degree positive offset in the control. The temp cycled between 327-402 leaving the unit with a 364 degree average temp. The differential in the control is too wide causing the customer to burn product. Need to replace the UI to complete service. Ordering W10803991 CNTRL-ELEC & also ordering W10839510 CNTRL-ELEC just in case.; ordrng 1 W10803991 (CNTRL-ELEC) and 1 W10839510 (CNTRL-ELEC)

Near Parkwest Dr, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4950XW3 "arrived on site to inspect washer noise. Upon further inspection, I placed the unit in diagnostics and tested with no error codes. The unit operated as designed but during agitate, it sounded as if the gearcase was making a grinding noise. I tilted the unit back and found that the cam pulley nut had backed out ad had cause the belt to rub on the pulley shield damaging the shield. The belt was good. I removed the shield and belt and tightened the pulley nut. I reinstalled the belt and shield and tested the unit and it operated as designed with no unusual noises No water leaks observed during service, job completed."

Near S Riviera Cir, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER WHIRLPOOL KDFE104DSS5 "arrived on site to inspect dishwasher spray arms. Upon further inspection, I placed the unit in diagnostics and it showed error code F4E3 (motor not running). I cleared the code and continued with testing. The unit dispensed water into the tub, but the motor never came on. I advanced diagnostics and the drain pump and element operated as designed. I advised the customer of my findings. I removed and replaced the sump/motor assembly. Tested the unit and it operated as designed with no error codes. Made recommendations for use and care and types of detergents ad rinse aids to use. No water leaks observed during service, job completed."

Near Hughes Dr, Cedar Park, TX 78613
Lou S.

Lou S.

COOKTOP WHIRLPOOL KCGS950ESS02 "arrived on site to inspect cooktop not igniting. Upon further inspection, I tested the unit by turning all of the burners on and the front right burner did not want to ignite. The Ignitor was arcing, but I found that the burner cap was not seated correctly. I advised the customer of my findings and corrected the issue. The burner came right on. I demonstrated what happens when the caps are not seated correctly with the back left burner and how to correct the issue. No gas leaks detected during service, job completed."

Near Hunter Ace Way, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER WHIRLPOOL WTW7000DW3 "arrived on site to inspect washer noise. Upon further inspection, I placed the diagnostics and tested with no error codes showing. The operated as designed, but during agitation, the unit was making a loud grinding noise. I tilted the unit back to look underneath and found a small amount of oil on the rotor. I advised the customer of my findings. I removed and replaced the gearcase and clutch and tested the unit. It operated as designed with no grinding noise. No water leaks observed during service, job completed."

Near Paso Fino Trail, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator noise. Upon further inspection, I opened the fc door and the compressor did not come on. I pulled the unit from its place and unplugged the unit. Once I plugged it back in, the compressor came on and t was making its normal noises. The customer thought the noise was too loud. I advised the customer that the noise was normal. I checked the doors and the doors were good. The gaskets were sealing well. The customers complaint is that the fc door does not close on its own. There was no food items on the door and did not close unless pushed. The rc door closed well as it had lots of food items on the shelves. Both doors swing open all the way, which was normal. I inspected the evaporator and it had a good frost pattern on it. The unit was leveled and squared. No water leaks observed during service, job completed."

Near Rhondstat Run, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "arrived on site to inspect refrigerator noise. Upon further inspection, I placed the unit in diagnostics and tested the compressor and damper control. While testing the compressor, I could hear a faint rattling noise. When I tested the damper, I could hear the motor was going bad. I removed and replaced the damper and while putting the cover ack on the damper opened and operated as designed. I pulled the unit and removed the back cover and could hear the condenser coils vibrating. Using the sealer prescreened, I placed some under the condenser between it and the bracket below and the vibrating noise got quieter. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Hilltree Ln, Cedar Park, TX 78613
Lou S.

Lou S.

DRYER SAMSUNG DV218AEWXAA "arrived on site to inspect dryer not drying clothes. Upon further inspection, I removed the top panel, along with the front panel to expose the heating element and cutoffs. Using my multimeter, I tested ohms at the element ad it was open.

Near Arrowhead Trail, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER WHIRLPOOL CAE2745FQ0 "arrived on site to install previously diagnosed and ordered parts. From the previous service call, the tech found that the lower wiring harness was bad and needed replaced, as does the main control due to error code F3E1. I removed and replaced the lower wiring harness and main control and tested the unit. The unit dispensed water into the basket but when it was to agitate, I could hear the capacitor making a loud ratcheting noise as if it were struggling to get the motor started. I advised the customer of my findings and am ordering the capacitor and scheduled return service for 01/10/19. No water leaks observed during service. Unit was left unplugged.; ordrng 1 W11227944 (CAPACITOR )"

Near Hatch Rd, Cedar Park, TX 78613
James C.

James C.

WASHER MAYTAG MHWE200XW00 Arrived on site and installed new valves. Ran diagnostics to test operation and found the unit making a loud hammering noise in spin cycle. Checked bearing and found it to be failing. Unit will also need new rear tub and basket to complete repair. Repair will require 2 technicians and 2 hours to complete; ordrng 1 AUTHO (AUTHO) and 1 CNOTE (2 TECH 2 HOUR) and 1 W11239040 (REAR TUB) and 1 WPW10205253 (basket)

Near Arrowhead Trail, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER MAYTAG MDB4949SDM1 "arrived on site to inspect dishwasher not washing. Upon further inspection, I placed the unit in diagnostics and tested with error codes F8E1 and F6E4 showing. I cleared the codes and continued with testing. The unit dispensed water but when the motor was to come on, it began to make a loud moaning noise. I advanced through diagnostics and tested the drain pump and element and both are operating as designed. I tested the float switch and it was good. I removed and replaced the sump/motor assembly and tested the unit. The unit operated as designed, no water leaks observed during service, job completed."

Near Van Horn Cove, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 "arrived on site to install previously diagnosed and ordered parts. Due to the ice maker fill tube wires being cut, I removed and replaced the fill tube assembly and using foil tape, I secured the wires to the back wall where the ice maker is located. Before re-installing the ice maker, I tested the fill tube on diagnostic mode 97 and the water dispensed. I put the ice maker back in place. I installed a new left hinge cover, due to the original being broken. I tested the ice maker and it harvested as designed. Once I took the unit out of diagnostics, the ice maker fill tube dispensed water into the ice maker. I advised the customer of my repairs. No water leaks observed during service, job completed."

Near Brady Ridge Drive, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 "arrived on site to inspect ice maker not working. Upon further inspection, I placed the unit in diagnostics and tested the ice maker. The ice maker began harvest and completed as designed. I tested the fill tube and no water came out. I removed the top left hinge cover (found it broken) to expose the water tubes. I disconnected the ice maker fill tube and using a cup, I tested the fill tube and it dispensed water. I took the unit out of diagnostics and removed the ice maker and found the fill tube heater wires damaged. I advised the customer of my findings. I am ordering the fill tube assembly and top left hinge cover and CNOTE LSO. I scheduled return service for 01/08/19. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 1 W11199487 (COVER) and 1 W11230096 (TUBE-WATER)"

Near Brady Ridge Drive, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, the customer had the unit pulled from its place and defrosted. I removed the back cover and inspected the drain tube and found it gapped almost 1/4 inch. Using manufacturers approved silicone, I sealed the gap and put the cover back on. I removed the fc section door and drawers and the Evap cover. I removed and replaced the Evap wire harness, sealed the gapping between the fc section chamber and chassis with silicone and adjusted the door brackets. Using my heat gun, I reshaped the new fc door gasket and installed and put the door back on. The door gasket sealed as designed. I removed the rc section shelving and Evap cover and repositioned the thermistor; secure it with a zip tie and foil tape and put the unit back together. Using the manufacturers approved silicone, I sealed the gapping between the rc chamber and chassis. I leveled and squared the unit and advised the

Near Deer Run St, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site and tested operation. I found both the freezer and fresh food lights flickering. Installed new light in fresh food section and found both lights now working properly. Job complete

Near Acadia Bend, Cedar Park, TX 78613
Lou S.

Lou S.

OVEN WHIRLPOOL GBD307PDB7 "arrived on site to inspect oven error code. Up. Further inspection, I found the unit display showing F2E6. Due to this unit already having the UI console replaced, I quoted the customer to remove the control and have it sent in and rebuilt due to it being no longer available. The customer paid in full and I removed the main control and boxed it. I advised the customer that it would be 7-10 days for the rebuild and the office would reschedule as soon as the office receives the control. I left the unit turned off at the breaker.; ordrng 1 WP8300440/REBUILD (CONTROL)"

Near Passionflower Pass, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and installed new dispenser pad. Tested operation. Unit working properly. Job complete

Near Wild Basin Ln, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and tested operation. Found the dispenser pad had to be pushed very hard to trigger dispenser. I removed the pad and found the micro switch and the paddle are not lined up properly. Unit will need new paddle to repair; ordrng 1 W10853387 (pad)

Near Wild Basin Ln, Cedar Park, TX 78613
James C.

James C.

WASHER WHIRLPOOL WTW5800BW0 "Arrived on site and tested operation. I found fault code for lid lock error and basket speed error. I ran a cycle on delicate and after the wash cycle the lid lock light began to flash after filling for the rinse cycle. After 5 minutes I moved the lid and the lock unlocked but would not re lock until cycle was paused and restarted. I also found the basket speed error returned after the cycle ended and diagnostics was ran to check for faults. I found the same faults. During fill I noticed the basket floating. I found the hub damaged and causing the issue. Unit has failed hub and may also require a lid lock or control to repair.

Near Hatch Rd, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect refrigerator not dispensing ice. Upon further inspection, I tested the ice dispenser and the motor is operating. I found that the ice bin was empty. I removed the ice maker cover and tested ohms to the ice maker. It showed to be good. I found a small amount of ice built up in the water tube. Using my steamer, I got the ice out. I checked the water line at the bottom left hinge area. I disconnected the water line to the ice maker and blew through it and it was clear. I tested ohms to the ice bin switch and the ice maker switch and both were good. I tested temps in the rc and fc sections and temps were 11 degrees in the fc section and 40 in the rc section. I tested ohms to the water valve and it showed to be open. I removed and replaced the valve and advised the customer of my repairs. I advised the customer to leave the fc door closed to allow the fc section to cool and the ice maker will begin to produce ice. No water lea

Near Somerset Canyon Ln, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT780SAEM1 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the sump/motor assembly, OWI sensor, and main control due to the sensor and main control malfunctioning and the motor not operating properly. I placed the unit in diagnostics and tested and the unit operated as designed with no error codes.

Near Big Sur Dr, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER WHIRLPOOL KDTE234GPS0 "arrived on site to inspect dishwasher not operating. Upon further inspection, I placed the unit in diagnostics and tested and error codes F4E3 appeared. I cleared the code and continued with testing. The unit dispensed water into the tub and when the motor was to come on, it did not operate. I advanced through diagnostics and tested the drain pump and element and both operated as designed. I advised the customer of my findings. I removed and replaced the sump/motor assembly and tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Sharon Dr, Cedar Park, TX 78613
James C.

James C.

WASHER WHIRLPOOL WTW5600XW0 Arrived on site and tested operation. I found the lid locked and the relay just clicking. Unit has fault for lid lock failure. Tested lid lock and found the solenoid to have failed. Installed new latch and ran calibration test as well as auto diagnostics. Unit working properly and no faults after repair. Job complete

Near Buttercup Creek Blvd, Cedar Park, TX 78613