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Local Reviews
for Cedar Creek, TX

Rated 5.0 out of 5 stars based on 6 customer reviews

Map of Cedar Creek, TX

Robert




Joseph is not only experienced in what he does but he is also a pleasant gentleman, trustworthy and made me feel like I understand exactly what was wrong with the product he was working on. I am so amazed with companies that have such valuable employees as Joseph. Thank for not only your professionalism, but your kindness as an individual. Keep up the great job you do you are an inspiration to all of us!!!!


Map of Cedar Creek, TX

Great Service




Joseph was extremely kind and considerate. He was very thorough and able to fix a long standing problem with our dryer. We couldn't have asked for better service. He obviously cares about his customers.


Map of Cedar Creek, TX

ABSOLUTELY WONDERFUL





Map of Cedar Creek, TX

Super fast




The guys were in and out. Super fast! We would definitely call AE again.


Map of Cedar Creek, TX

Great service




Very professional


Map of Cedar Creek, TX

Great Service




GREAT


Joseph C.

Joseph C.

DRYER WHIRLPOOL GEW9200LW0 Arrive on site for”no heat”complaint. Inspected unit and found element shorted. Removed and replaced element. Tested unit. Unit is performing as designed.

Near McDonald Ln E, Cedar Creek, TX 78612
Joseph C.

Joseph C.

DRYER MAYTAG MEDX655DW1 "Arrived on site for “squealing noises, during operation” complaint. Per previous diagnosis, removed and replaced motor bracket. Found heater chute mount(lower)loose and causing majority of noises. Adjusted mounting area. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Stoney Brook Dr, Cedar Creek, TX 78612
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site and replaced control and fan that were not properly keeping the fresh food evaporator cleanly defrost. Sealed air gaps. Unit will now need approximately 24 to reach proper operating temperatures. All water connections were dry.

Near Blue Flame Rd, Cedar Creek, TX 78612
Thomas L.

Thomas L.

RANGE GE JGBS66DEK2WW Arrived on site for no bake condition. Went to back of unit and found yellow harness not properly seated. Corrected situation and unit now heats properly. There was no one in this home was spoke any English at all.

Near Cedar Creek Cir, Cedar Creek, TX 78612
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for “noisy fan, in freezer” complaint. Inspected unit and found ice built up on fresh foods evaporator and ice built up on freezer evap. Spoke with Rich, at techline (Ref# 7723393673). Instructed to insure thermistor set per service pointer and to seal cabinet with rtv sealant. Instructed customer to have unit thawed out, 24 hours before tech arrival. No leaks detected, at time of service. Office to set return schedule, due to request for two hours.; ordrng 2 12990511 (SCREW)s and 1 TWOHOURCALL (TWO HOUR CALL) and 1 W10841140 (adhesive)"

Near Blue Flame Rd, UNIT B, Cedar Creek, TX 78612
Joseph C.

Joseph C.

DRYER MAYTAG MEDX655DW1 "Arrived on site for “noisy operation” complaint. Inspected unit and found wheel shafts are worn and need to be replaced. Found motor bracket broken and needing replacement. Will need two hours for call, due to location of unit, inside closet. Office will need to set return schedule, due to request for two hour call.; ordrng 2 3400500 (bolt)s and 1 TWOHOURCALL (TWO HOUR CALL) and 1 WP348780 (base) and 1 WPW10359269 (shaft) and 1 WPW10359270 (shaft)"

Near Stoney Brook Dr, Cedar Creek, TX 78612
Joseph C.

Joseph C.

DRYER MAYTAG MEDX655DW1 "Arrived on site for “noisy operation” complaint. Inspected unit and found wheel shafts are worn and need to be replaced. Found motor bracket broken and needing replacement. Will need two hours for call, due to location of unit, inside closet. Office will need to set return schedule, due to request for two hour call.; ordrng 2 3400500 (bolt)s and 1 TWOHOURCALL (TWO HOUR CALL) and 1 WP348780 (base) and 1 WPW10359269 (shaft) and 1 WPW10359270 (shaft)"

Near Stoney Brook Dr, Cedar Creek, TX 78612
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW8500DC0 "Arrived on site for lock not engaging . Found latch had failed. Placed latch , ran diagnostics . All checked good . No water leaks detected at time of service . Job complete ."

Near Leisure Ln, Cedar Creek, TX 78612
Joseph C.

Joseph C.

DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site for “unit not draining” complaint. Inspected unit and found that disposal plug had not been removed. Removed plug and performed test. Unit is performing as designed. No leaks detected, at time of service."

Near Meadow Way, Cedar Creek, TX 78612
Scott  M.

Scott M.

DRYER AMANA NED4655EW1 Arrived on site for long dry times . Ran temp and air check found restriction in vent hose . Informed customer they need to clean duct work. No lint build up in unit . Job complete .

Near Cedar Creek Cir, Cedar Creek, TX 78612
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED8500DW3 "Arrived on site for “runs for five minutes, then shuts off” complaint. Inspected unit and found F4E1-F4E4 error codes. Checked all connections and found to be good. Removed and replaced ACU and console. Venting checks good."

Near FM535, Cedar Creek, TX 78612
Joseph C.

Joseph C.

RANGE GE JB630DF4WW "Arrived on site for “cracked cooktop” complaint. Inspected unit and found cooktop cracked over front right burner. This is due to heat. Ordering new cooktop. Office will need to get authorization, before repairs can be made. Please make last call of the day.; ordrng 1 LASTCALLOFTHEDAY (LAST CALL OF THE DAY) and 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 WB62X25973 (rangetop glass asm )"

Near Cedar Creek Cir, Cedar Creek, TX 78612
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW8540BW1 Arrived on site for failure codes and no operation. Found failed drain pump and LD failure code. Replaced drain pump. All water connections were dry.

Near Pecos St, Cedar Creek, TX 78612
Nathaniel B.

Nathaniel B.

Model WTW5000DW1, Arrived on call for not spinning or wet cloths at the end of the cycle, f7 e6 motor fault, f7 e1 basket speed fault, , found cap is bad reading 0.004 nf which is bad see pic of cap, installed cap then ran auto test and all checks good, then ran calibration and all checks good, call complete, no water leaks at time of call.

Near Turkey Run, Cedar Creek, TX 78612
Nathaniel B.

Nathaniel B.

Model WTW5000DW1, Arrived on call for not spinning or wet cloths at the end of the cycle, f7 e6 motor fault, f7 e1 basket speed fault, , found cap is bad reading 0.004 nf which is bad see pic of cap, installed cap then ran auto test and all checks good, then ran calibration and all checks good, call complete, no water leaks at time of call.

Near Turkey Run, Cedar Creek, TX 78612
Nathaniel B.

Nathaniel B.

Model MEDB765FW0, Arrived on call for dryer drum still turning when door is opened, diag. Unit has a bad door switch prior, replaced door switch and know when opening door the dryer drum stops turning, all checks good, call complete.

Near McCoy Cir, Cedar Creek, TX 78612
Nathaniel B.

Nathaniel B.

Model MEDB765FW0, Arrived on call for dryer drum still turning when door is opened, diag. Unit has a bad door switch prior, replaced door switch and know when opening door the dryer drum stops turning, all checks good, call complete.

Near McCoy Cir, Cedar Creek, TX 78612
Nathaniel B.

Nathaniel B.

Model WOS51EC0AS04, Arrived on call for oven temp getting to hot, had customer preheat the oven to 350 degrees prior to arriving at customers home oven cut out temp 390 degrees, cut in temp got 321 degrees which is a average temp of 356 degrees so calibrated oven -5 for a average temp of 349 when set at 350 degrees, no parts needed, call complete.

Near McCoy Cir, Cedar Creek, TX 78612
Nathaniel B.

Nathaniel B.

Model WOS51EC0AS04, Arrived on call for oven temp getting to hot, had customer preheat the oven to 350 degrees prior to arriving at customers home oven cut out temp 390 degrees, cut in temp got 321 degrees which is a average temp of 356 degrees so calibrated oven -5 for a average temp of 349 when set at 350 degrees, no parts needed, call complete.

Near McCoy Cir, Cedar Creek, TX 78612
Nathaniel B.

Nathaniel B.

Model WTW5000DW1, Arrived on call for deep water wash not working, ran deep water wash till it stopped filling the second time and water filled 1-2 inches above the center of the wash plate and normal load 5-6 pairs of jeans water level is below the clothing, called whirlpool tech line and talked to kevin found no error codes on machine, per kevin this amount of water fill is correct for a deep water wash, file number 7722563299, no parts needed, call complete, no water leaks at time of call.

Near Teresa Ln, Cedar Creek, TX 78612
Nathaniel B.

Nathaniel B.

Model WTW5000DW1, Arrived on call for deep water wash not working, ran deep water wash till it stopped filling the second time and water filled 1-2 inches above the center of the wash plate and normal load 5-6 pairs of jeans water level is below the clothing, called whirlpool tech line and talked to kevin found no error codes on machine, per kevin this amount of water fill is correct for a deep water wash, file number 7722563299, no parts needed, call complete, no water leaks at time of call.

Near Teresa Ln, Cedar Creek, TX 78612
Nathaniel B.

Nathaniel B.

Model MEDB765FW0, Arrived on call for dryer drum still turning when the door is opened, found door switch is bad and is stuck in the closed position, will need door switch, also checked for error codes and got f4 e4 which is a l2 line voltage error, f2 e1 which is stuck key on console, found no stuck keys on console and found customer has had no issues with drying except for sheets that twist and bundle together, customer says that the l2 line voltage error could have been to power outage, ordering door switch, will reschedule for 7/31/18

Near McCoy Cir, Cedar Creek, TX 78612
Nathaniel B.

Nathaniel B.

Model MEDB765FW0, Arrived on call for dryer drum still turning when the door is opened, found door switch is bad and is stuck in the closed position, will need door switch, also checked for error codes and got f4 e4 which is a l2 line voltage error, f2 e1 which is stuck key on console, found no stuck keys on console and found customer has had no issues with drying except for sheets that twist and bundle together, customer says that the l2 line voltage error could have been to power outage, ordering door switch, will reschedule for 7/31/18

Near McCoy Cir, Cedar Creek, TX 78612
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced control kit. Ran calibration. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near FM535, Cedar Creek, TX 78612
Carlos G.

Carlos G.

Arrived on site to replace part from previous visit. Removed and replaced faulty water valve. Ran test cycle and all checks ok now. No water leaks present after service. Job complete.

Near Leisure Ln, Cedar Creek, TX 78612
Carlos G.

Carlos G.

Arrived on site and checked the unit turning off prematurely. Checked voltage and found voltage drops after about 5 minutes from a constant 240V to 113V to 0V inditcating a house electrical issue as voltage should not drop whatsoever. Customer to fix house electrical. Job complete.

Near Co Rd 390, Cedar Creek, TX 78612
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced door latch assembly. Ran test cycle and all checks ok. Unit cycling on and off now. Job complete.

Near Co Rd 72, Cedar Creek, TX 78612
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced led assembly. Ran test cycle and light ok now. No water leaks present after service. Job complete.

Near Unnamed Road, Cedar Creek, TX 78612
Carlos G.

Carlos G.

Arrived on site and chekced the unit for not advancing issue. Ran diagnostics and found an "long fill" error code. Manually checked hot/cold valves and found no hot water coming into unit. Removed hot water hose from house and found a faulty hose not allowing water to come into unit. Unit ok at this time, customer to replace faulty hose. No water leaks present after service. Job complete.

Near TX-71, Cedar Creek, TX 78612
Carlos G.

Carlos G.

Arrived on site and checked the unit for noise issue. Ran test cycle and could not duplicate noise at this time. Confirmed temperatures ok. No water leaks present after service. Job complete.

Near FM 20, Cedar Creek, TX 78612
Carlos G.

Carlos G.

Arrived on site and checked the unit for noise and vibration issues. Ran diagnostics and found no error codes present. Ran test cycle and found unit sounded normal on agitation and spin. Confirmed unit was level. Advised customer on soap usage. No water leaks present after service. Job complete.

Near Stoney Brook Dr, Cedar Creek, TX 78612
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced vent trim and screw. All checks ok. Job complete.

Near TX-71, Cedar Creek, TX 78612
Carlos G.

Carlos G.

Arrived on site to replace part from previous visit. Removed and replaced complete grid cutter. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Union Chapel Rd, Cedar Creek, TX 78612
Carlos G.

Carlos G.

Arrived on site to replace part from previous visit. Removed and replaced complete grid cutter. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Mt Olive Rd, Cedar Creek, TX 78612
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced evap cover, evap motor, solenoid and motor harness. Ran test cycle and all checks OK. No water leaks present after service. Job complete.

Near Union Chapel Rd, Cedar Creek, TX 78612