Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Cedar Creek, TX
Very Professional and Knowledgeable
David - Cedar Creek, TX
Great and friendly
John - Cedar Creek, TX
Allison - Cedar Creek, TX
Scott Mc. did a great job. He is professional and knowledgeable. The issue was quickly identified and resolved.
Quickly resolved problem
Martin - Cedar Creek, TX
Repair was completed quickly and professionally. Good information provided. Highly recommend! Thank you!
Thank You!!! You fixed my problem.
Dr. Danny - Cedar Creek, TX
Joseph is a real pro. He identified and fixed the problem right away. He is friendly and courteous. I enjoyed talking with him. He gave me some great money saving and maintenance tips to keep my washer going for years. I would request Joseph for any repairs I might need in the future.
jerry stedman - Cedar Creek, TX
very very great service
Amanda - Cedar Creek, TX
Melody - Cedar Creek, TX
Mark - Cedar Creek, TX
Excellent service and follow up. Friendly and helpful.
Warranty work on stove.
Amy - Cedar Creek, TX
Joseph and The first technician that came out were cordial and professional. My challenge is that I think it’s poor customer service to say you can only come to my area once a week. Where this not warranty work, or if I’d been dissatisfied with the first technician, I would have sought repair by another company.
best experience I've had with repair service
Renee - Cedar Creek, TX
on time, polite and friendly, knowledgeable, solved problem quickly
Robert - Cedar Creek, TX
Joseph is not only experienced in what he does but he is also a pleasant gentleman, trustworthy and made me feel like I understand exactly what was wrong with the product he was working on. I am so amazed with companies that have such valuable employees as Joseph. Thank for not only your professionalism, but your kindness as an individual. Keep up the great job you do you are an inspiration to all of us!!!!
Karen - Cedar Creek, TX
Joseph was extremely kind and considerate. He was very thorough and able to fix a long standing problem with our dryer. We couldn't have asked for better service. He obviously cares about his customers.
Manuel - Cedar Creek, TX
David - Cedar Creek, TX
The guys were in and out. Super fast! We would definitely call AE again.
Edward - Cedar Creek, TX
Ms Teresa - Cedar Creek, TX
MICROWAVE WHIRLPOOL WMH32519HB3 Arrived on site for unit fan making strange noise and sparking . Found customer only had it spark once and used microwave with rack in while heating with single item . Outside dampener was responsible for blower making noises .job complete .
WASHER MAYTAG MVWC565FW1 "Arrived on site for “installers left drain hose unattached and water flooded house” complaint. Inspected unit and made sure to attach drain hose correctly. Found small leak, at house hot supply valve, in wall. Tested and calibrated unit. Unit is now performing as designed. No other leaks detected, at time of service."
WINE COOLER JENN-AIR JUW24FLERS00 Arrived on site to diagnose a wine cooler that is not responding to controls properly. Tested unit and found main control shorted out. Replaced main control and tested unit. Found all is functioning properly at this time.
REFRIGERATOR WHIRLPOOL WRT519SZDW05 Read on site to diagnose a refrigerator that is leaking. Tested all parts and components and found no leaks at this time. Advised homeowner leak may be coming from somewhere else as the unit sits next to the dishwasher. No further repairs are needed and all checks good at this time.
WASHER WHIRLPOOL WTW4950HW1 Arrived on site to diagnose a washing machine that will not lock. Found broken lock latch assembly. Replaced latch assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
COOKTOP KITCHENAID KECC667BBL01 Arrived on site to replace controls for cooktop. Replaced appliance manager and user interface controls and tested unit. Found all is functioning properly at this time.
DRYER WHIRLPOOL WED8200YW0 Arrived on site for burning smell. Found unit full of lint . Lint was building up around element . Shop vac lint out . All else’s checked normal . Recommend to have vents cleaned regularly . Job complete
REFRIGERATOR AMANA ASD2575BRB01 "Arrived on site for no ice . Ran harvest and would complete but no water . Found valve defective . Replaced valve . All checked good for harvest . No water leaks detected at time of service . Job complete ."
COOKTOP KITCHENAID KECC667BBL01 Arrived on site for unit turning on bye itself several times . Ran diagnostics no error codes . Ordering touch and appliance manager . Autho . Please call to set return .; ordrng 1 AUTHO and 1 WPW10387653 (cntrl-elec) and 1 WPW10545371 (cntrl-elec)
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for scratched oven liner and bent racks . Installers had put racks in backwards and had comeback to fix issue ,in process scratched liner of oven . Called tech line and described damage . . Job complete ."
RANGE GE JGB700EEJES "Arrived on site for for propane company red tagging range .replaced valve . Used leaks detector on all connections , no leaks detected at time of service. Job complete"
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for “door gaskets torn and lights, in fresh foods, not working” complaint. Inspected unit and found door gaskets faulty and left door switch shorted. Removed and replaced fresh foods door gaskets and left door light switch. Unit checks good. No leaks detected, at time of service."
REFRIGERATOR MAYTAG MFI2570FEZ05 Arrived on Site to diagnose a refrigerator that is freezing items in the fresh food section. Tested unit and found all parts and components working at this time. Advised homeowner on placing items to close the freezer vent and temperature adjustments. No further repairs are needed at this time and no leaks were found at time of service.
WASHER MAYTAG MVWC565FW1 Arrived on site for unit not starting . Found drain pump would just keep running but not pumping . Replaced motor . Ran unit all checked normal . Job complet . No water leaks detected.
REFRIGERATOR KITCHENAID KBFS22EWMS9 "Arrived on site. For not making ice . Found ice maker has failed . Not sending voltage to valve , just in a constant harvest . Replaced IM and unit ran a complete harvest . No water leaks detected at time of service .job complete"
WASHER MAYTAG MVWB850YG0
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Arrived on site for the unit is not freezing or cooling. Tested unit and found the condenser fan will not turn on and there’s no power to the compressor. Replaced control board and found the compressor relay is defective. Replaced the starter relay and the unit is working properly. All water connections were dry at the time of service.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for the unit is not working properly. The tenant advised that the unit is leaking water. Tested the unit and found the water leak is coming from the sump and motor. Replace the sump and motor and tested the unit. Also advise the customer to use dishwasher detergent. Unit works properly and all water connections were dry at the time of service.
RANGE GE JB755SJ6SS Arrived on site for the unit cooktop is cracked. Found the crack is on the left front burner and it’s very thin due to thermal heat. Found the unit will need a new glass cooktop and the office will need to reschedule the customer.; ordrng 1 WB62X26710 (rangetop glass asm )
MICROWAVE WHIRLPOOL KBHS179SSS05 "Arrived on site or the unit has the error code F6E0. Tested the unit with a cup of water for one minute and it only heated up the water up to 100°. Found the user interface is also very dim. Found the unit will need a new magnetron, inverter, control board and user interface.
DRYER AMANA NED4655EW1 Arrived on site for the unit is not heating. Tested the unit and found the wire connector to the heating element came off. Secure the connection to the heating element and assemble the unit. Unit is working properly and advise customer to clean air vents every six months.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Arrived on site to replace the control board and the heater due to not going into defrost. Replaced both parts and tested unit. Unit works properly and all water connections were dry at the time of service.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Arrived on site for the unit is not freezing or cooling properly. Customer advised that the top section of the freezer will get cold but not the bottom. Found the evaporator cover is frosted over. The evaporator fan motor is turning on. Found the unit will need a new control due to not going to defrost. Will also need to order the heater and thermistor. Advise the customer but she will have to defrost the unit the day before.; ordrng 1 WP2323198 (defrost heater)
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for unit locking and not opening with drain constantly running . Ran diagnostics code got error codes 3-1,8-1,6-1,0-1. Unit wouldn’t go into test wash drain would just run. Replaced control and unit tested out normal in diagnostic . No water leaks detected at time of service job complete ."
WASHER MAYTAG MHWE201YW00 "Arrived on site for washer still not spinning out load . Ran diagnostics and got 1-2, 7-1, 7-2 . Replaced motor with MCU . Ran diagnostics all checked good . Job complete .nonwater leaks detected at time of service ."
WASHER MAYTAG MVWB835DC4 Arrived on site for the unit leaves clothes soaking wet. Found the unit has the LF error code. Found the hot water is not going into the unit due to the hot water is currently not connected. The unit has no error codes through the diagnostics test. Advise customer that they need to hook up the hot water. Unit works properly and all water connections were driving at the time of service.
DISHWASHER KITCHENAID KDTM404EWH3 Arrived on site for the unit dispenser is not working. Found the dispenser lid spring is broken. Replaced the dispenser and tested the unit. Unit works properly and all water connections were dry at the time of service.
WASHER MAYTAG MHWE201YW00 Arrived on site to replace the bellow and pump due to leaking water and not draining properly. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
DRYER KENMORE 110.6062299 Arrived on site for the unit is not heating. Tested the unit and found the heating element will turn on. Found the unit is not venting properly due to the vent hose has a kink and on the outside there is a bird nest to the vent. Advise customer to have the dryer vent to be cleaned and also will need a new vent hose. Unit is working properly and advise customer to clean air vents every six months.
WASHER MAYTAG MHWE201YW00 Arrived on site for the unit is not draining properly and the clothes are coming out soaking wet. Customer also advise that the unit is leaking water from the front. Remove the drain catch and found coins stuck in the pump and damaged the pump. Also the unit is leaking water from the door bellow. 1 WPW10381562 (bellow)
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Arrived on site for the unit intermittently will freeze the food in the freezer not cooling. Tears of the units and found the low side pressure is at zero and the high side pressure is at 124. Adrian and advise to replace the control. Replaced the control and tested the unit. Unit works properly and all water connections were dry at the time of service.
WASHER MAYTAG MVWC425BW1 Arrived on site to replace the control due to unit not working properly. Replaced the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
WASHER MAYTAG MVWC425BW1 "Arrived on site for noise complaint , in talking to customer it wasn’t the complaint , unit is over filling . Ran diagnostics no error code . Checked pressure hose no kinks . Ordering control and hose . Return 4/18. Nonwater leaks detected .; ordrng 1 W10671342 and 1 WP353244 (hose)"
COOKTOP WHIRLPOOL WFC150M0EB1 "Arrived on site for the unit front burners are not working properly. Found the left front receptacle is burnt and melting. Replace the receptacle and the element has continuity. Also found the rest of the receptacles are starting to melt and short. Will need to order three receptacles and will need to replace the right front element due to the element is stuck to the receptacle. Will also need to replace the left rear and right rear switches do to not heating properly.; ordrng 3 814399 (receptical,surf.unit)s"
ICE MACHINE KITCHENAID KUIC15NRXS1 "Arrived on site to replace the water level sensor due to not making ice. Tested the unit and found the unit will never get cold enough to make ice or harvest. Also found the wiring harness that connects to the water level sensor has corrosion buildup. Found the unit will need a new compressor, non uv drier. evaporator, and a new harness. Will need to get authorization and reschedule the customer. Will need three hours to complete the repair.; ordrng 1 CNOTE (3HRS) and 1 CNOTE (AUTHO) and 1 W10843121 (drier-tube) and 1 WPW10218037 (evaporator) and 1 WPW10340992 (harns-pump) and 1 WPW10605286 (compressor)"