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for Canyon Lake, TX
Jean - Canyon Lake, TX
Noah was very was professional and repaired the issue great.
Jean - Canyon Lake, TX
Richard explain everything to me on what to due if it happens again.
Professional and friendly!
Vincent - Canyon Lake, TX
Good Service by Robert
Floyd - Canyon Lake, TX
Robert did a great job determining the problem and resolving same.
Great service, Noah got my 28 years old refrigerator going as it was brand new.
Maria - Canyon Lake, TX
Very well organized company, excellent scheduling, technician arrived on time, did repairs efficiently. I have used Appliance Express for many years, will not call any one else.
Ice maker repair
Billy - Canyon Lake, TX
The technician was very knowledgeable and customer Oriented. He explained what he was doing to repair the ice maker in a professional manner. Will use again if i have any problems with my other appliances.
Vernell - Canyon Lake, TX
Very professional. Such great service. Very knowledgeable
Stackable was her/dryer switch
Michele - Canyon Lake, TX
Was impressed with the first person who took our call. We registered our unit and they found it immediately. A technician was scheduled within 4 days out. I received a text confirmation. The day of I received an update on Robert’s ETA and he arrived on time. He was professional and inefficient. Overall I was very impressed with their actions backing up their warranty.
Brandon was very proffesionable
Paul - Canyon Lake, TX
My experience was great and I would recommend themm to e anyone
Julia - Canyon Lake, TX
Warranty Repair follow up
JB - Canyon Lake, TX
After a warranty replacement for a new compressor, my refrigerator developed a condensation problem. Luis knew exactly how to resolve it and did so quickly and efficiently.
Great Service, Quick & Complete
Tricia - Canyon Lake, TX
Robert came on time with all the necessary parts and equipment and had our refrigerator running again quickly. Thank you!
Great service questionable product
Sandra - Canyon Lake, TX
Hi. Great service and company scheduling,very together. This fridge icemaker is giving me grief. He has come out twice now i need to call them because same issue is happening.
Sandra - Canyon Lake, TX
Hope he orders a bulb for my freezer part. Never got for originally. Noah said he would order one and mail it to me.
Misti - Canyon Lake, TX
RANGE JENN-AIR JGRP548HL00 "Arrived on site to inspect range for not doing weird things and not heating oven, upon inspection found a rotary board error, will need both rotary boards. Ordering boards, will need 2 hours due to complexity. Office to reschedule ; ordrng 1 2HOURS (2HOURS ) and 2 W11355248 (UI )s"
RANGE WHIRLPOOL WFE550S0HZ1 Arrived on job for complaints of top rear sticking up. Confirmed the top is damaged. Took pictures. Will need top to complete ; ordrng 1 W11183708 (TOP)
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Arrived on job for complaints of not cold in freezer. Found large block of ice top right side took pictures. Will need SS tech. ; ordrng 1 TJ90SF8404 (TUBE) and 1 W10507884 (compressor) and 1 W11256565 (EVAPORATOR ) and 1 WPW10143759 (dryer)
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived onsite for the freezer with ice build up. Installed new freezer door but could not install gears that was ordered. Previous technician ordered the wrong set of gears.; ordrng 1 12002497 (gear (left)) and 1 12002497 (gear (left))"
REFRIGERATOR MAYTAG MFX2571XEM2 Arrived on job for complaints of drawer not working properly. Found the left side freezer drawer not sliding smoothly. Removed and reset. Now working properly if problem continues recommend replacement of WPW10235367. No leaks detected at time of service.
FREEZER MAYTAG MZF34X16DW00 Arrived on job for complaints of warm temperature. Found ice on back wall. Ran diagnostics and found heater working.After replacement test operation. Fan and compressor running.
REFRIGERATOR WHIRLPOOL ED27DQXXN02 Arrived on job for complaints of warm temperature. Found ice on back wall. Advanced timer to defrost manually and heater came on. Removed ice and checked wiring of timer. Moved black pigtail from 1 to 2.
RANGE WHIRLPOOL WFE550S0HZ1 Arrived on job for complaints of no power. Found damaged harness and terminal block. ; ordrng 1 W11134843 (HARNESS ) and 1 WPW10245259 (block-term)
REFRIGERATOR MAYTAG MFX2571XEM2 Arrived on site to inspect fridge for not draining into evap pan. Cleared blockage from extension and steamed out all ice and checked for blockage. No problems found.
DISHWASHER KITCHENAID KDTM354ESS1 Upon inspection found that the control board had melted which caused the issue. Took pictures and called Whirlpool safety and documented my findings. Whirlpool safety stated that they will contact the customer with a resolution. Complete
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect fridge for no water or ice, upon inspection found the filter clogged and icemaker frozen over, took off ice and checked all function, water returned with filter removed, instructed customer to replace filter. Job complete"
REFRIGERATOR KITCHENAID KRFC302ESS02 "Arrived on site for customer complaint of no ice production, found no water entering ice maker mold. I jumped water valve from ice maker, no water. Ordering valve and ice maker. ; ordrng 1 W10889233 (icemaker) and 1 WPW10420083 (valve)"
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite for the microwave with a venting issue. During testing could not find anything wrong with the microwave at this time. Check venting and there was no blockage in the vent and fan motor is working good. Microwave is working to manufacture specs and this time. Advised customer to to video record the issue that they are having when it happens again. Complete
WASHER WHIRLPOOL WFW5090JW0 Arrived onsite for the washer door won’t open. During testing found that the drain pump was running continuously. And the door latch was locked. Found that the CCU is faulty. Replaced CCU and washer tested good and no leaks detected. Complete
DISHWASHER AMANA ADB1400AGS1 Arrived onsite for the dishwasher not draining. During testing found that the drain pump is no good. Replaced drain pump and dishwasher tested fine and no leaks detected. Complete
REFRIGERATOR WHIRLPOOL ED27DQXXN02 Arrived onsite for the refrigerator fresh section not cooling. During testing found that the thermostat and defrost timer are not working properly. Replaced thermostat and timer and refrigerator tested fine. Complete.
OVEN KITCHENAID KODE900HSS00 "Arrived on site to install console and fans on oven, checked operation of fans and console, all functions checked out and no problems found. Job complete"
REFRIGERATOR WHIRLPOOL ED27DQXXN02 "Arrived on site to inspect fridge for not cooling in fridge compartment, upon inspection found the chimney on to tight and air flow restricted. Readjusted the parts and retested. Job complete"
REFRIGERATOR WHIRLPOOL WRT148FZDM00 Arrived onsite for the refrigerator gasket missing. Upon inspection found that the both gaskets are in place and not missing. Just found that the gaskets were not sealing properly. Applied heat to both gaskets and adjusted and gaskets are sealing good. Complete
RANGE WHIRLPOOL WFE540H0ES2 Arrived onsite for the oven catching fire safety. Upon inspection found that there was a substance under the heat pan that caught fire during the pre heating of the oven could not determine what the substance is. Called safety hot line and reported my findings to them. Complete
WASHER MAYTAG MVWB300WQ1 "Arrived on site to inspect washer for issues completing cycle with a lid error, checked for error codes and found only lid error codes, replaced lid and tested all functions, no problems found.Complete"
RANGE KITCHENAID KFDC558JSS00 "Arrived on site to inspect door for dent, upon inspection saw the small rounded dent on door, replaced outer glass and frame, checked for issues and damage, no problems found. Complete"
REFRIGERATOR WHIRLPOOL WRS311SDHB00 "Arrived on site to inspect fridge for leaking issues, upon inspection of video of leak and testing found the magnet on the inlet valve not closing, replaced valve and retested. No leaks found during ice maker fill aNd dispensing. Complete"
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site to inspect icemaker for not operating, upon inspection found the plug hanging out of the outlet, and drain hose cut, replaced drain hose and retested with all parts connected, no compressor noise. Did not get a full 120 at outlet, or start device. Instructed customer to have electrician replace outlet for function of unit. Complete"
DISHWASHER MAYTAG MDB8989SHZ0 Arrived onsite for the dishwasher making a noise during operation. Ran diagnostics and found that the dishwasher was not leveled. Sump motor was sitting on the floor causing a vibration noise. Leveled dishwasher and noise is gone and tested good and no leaks detected. Complete