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Local Reviews
for Canyon Lake, TX

Appliance Express Rated 5.0 out of 5 stars based on 56 customer reviews

Map of Canyon Lake, TX

Professional and Timely




Review of Appliance Express

Richard took care of the issue right away and I'm very grateful. I was kept apprised by phone as to his expected arrival and he phoned me when he was outside my home.


Map of Canyon Lake, TX

Great service




Review of Appliance Express

He did a wonderful job and was timely and polite


Map of Canyon Lake, TX

John




Review of Appliance Express


Map of Canyon Lake, TX

Professional




Review of Appliance Express

Polite, efficient & professional


Map of Canyon Lake, TX

On time and professional




Review of Appliance Express

Arrived on time. He knew what was wrong just through my statements. My unit was up and running within 20 minutes or so. No mess left behind! Great service!


Map of Canyon Lake, TX

Beverly




Review of Appliance Express

I was suppose to receive a receipt electronically to my email address bharmsen@comcast.net but have not received it yet.


Map of Canyon Lake, TX

Survey




Review of Appliance Express


Map of Canyon Lake, TX

Robert




Review of Appliance Express

2nd trip , possible done


Map of Canyon Lake, TX

Great experience !




Review of Appliance Express

Prompt very polite .Kevin excellent. On time. Very professional.


Map of Canyon Lake, TX

Kevin's awesome




Review of Appliance Express

Our appointment was cancelled with Lowes warranty, and they never contacted Kevin to let him know. But he did contact me and was very polite.


Exceptional Work




Review of Appliance Express

Kevin came in diagnosed the problem and had a quick resolution. Very respectful, seems like a go getter. I couldn't be more pleased.


Deb




Review of Appliance Express

Overall, a great experience. We had to wait an extra week for parts that were not needed (ordered and deemed necessary by another technician). Otherwise, everything was great....thank you!


Rocky Ranch




Review of Appliance Express

Excellent Service, and Excellent Customer Service.


Greata service




Review of Appliance Express

On time, friendly, fast. Luckily was a fast repair.


Great service




Review of Appliance Express

Diego has serviced our fridge twice and both times he's been very professional and personable.


Richard P.

Richard P.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived onsite for the dishwasher not working properly. Ran diagnostics and found that sump motor is not working. Replaced sump assembly and dishwasher tested good no leaks detected. In the process of removing the top rack the holder clips broke. Ordering adjusters. ; ordrng 2 WPW10546503 (adjuster)s

Near Soft Wind, Canyon Lake, TX 78133
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and found freezer door is opening and closing properly. Customer states two weeks ago freezer door would not close. It Corrected itself since service call was made. The customer states there was no food item keeping the freezer from closing properly. At this time refrigerator is operating as intended reported to tech line 7726144500

Near Hanover, Canyon Lake, TX 78132
Richard P.

Richard P.

REFRIGERATOR GE GSH25JFTABB Arrived onsite for the refrigerator not making ice. Upon inspection found that the ice maker was turned off. Turn ice maker on and tested fine. Previous appliance company replaced ice maker a couple of weeks ago. Complete

Near Connie Dr, Canyon Lake, TX 78133
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator not dispensing water properly and low ice production and moisture on ice door.ran diagnostics and found error code for ice maker E2. Tested the mullion and it did not heat up when I turn it on. Also saw that the ice door is not sealing properly causing moisture. Ordering parts. ; ordrng 1 W11162119 (door-ice) and 1 W11176246 (rail-mulln)

Near Curvatura, Canyon Lake, TX 78132
Brandon C.

Brandon C.

MICROWAVE JENN-AIR JMW2430DS01 "Arrived on site for customer complaint of unit turning on by itself, buttons not working, and chimes while not in use. Found faulty console, after replacing console, unit tested good.

Near Pecan St, Canyon Lake, TX 78133
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WOC54EC0AS03 "Arrived on site for customer complaint of microwave section not working, found error code in diagnostic mode Microwave Appliance Manger Board Error. I found unit would turn on, but fan and turn table would not activate, I replaced MAM Control Board, fan and turn table were now working, but no heat still.

Near Live Oak Dr, Canyon Lake, TX 78133
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for no cool. Pierced low side,pressure reading +30 diagnosed faulty compressor,removed compressor and filter drier installed a new compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Blue Water Dr, Canyon Lake, TX 78133
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WOC54EC0AS03 Arrived on job for complaints of it heating. Checked all three switches test good. Recommend replacement of control.; ordrng 1 WPW10632435 (cntrl-elec)

Near Live Oak Dr, Canyon Lake, TX 78133
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for cooling issues. Found Orion control was wrong on both compressor box orders. Orion control has to be replaced with compressor

Near Red Cloud Peak, Canyon Lake, TX 78133
Robert J.

Robert J.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on job to replace console. After replacement test operation. Set date and time.

Near Pearl St, Canyon Lake, TX 78132
Kevin B.

Kevin B.

ICE MACHINE WHIRLPOOL WUI95X15HZ00 "Street is off of Curvatura, Arrived on site and found ice production is good, ice machine is working as intended. Explained to customer that ice machine is constantly making new ice as the ice in the bin melts. This is normal operation. No water leaks from connections at time of service, job complete"

Near Canyon Lake, TX 78132
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX305ESS1 arrived on site for no ice. Diagnosed leak in system,replaced evaporator,compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec. Ran diagnostics good frost pattern on evaporator,reassembled unit,ran diagnostics no leaks unit passed all diagnostics. He led drain tube and water lines no leaks visible."

Near Malaga Ct, Canyon Lake, TX 78133
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site for unit off and no ice. Plugged unit into outlet unit powered on ran diagnostics no water flow to reservoir diagnosed faulty pump that includes water sensor. Installed a new pump ran diagnostics good water flow,ran external drain pump multiple cycles drain pump pumped out all water correctly,unit passed all other diagnostic test unit working as designed ; used 1 W11325175 (PUMP) from stock"

Near White River Rd, Canyon Lake, TX 78133
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and replaced freezer door and nameplate diagnosed on previous visit. After replacement door is complete. No water leaks from connections at time of service job complete

Near Curvatura, Canyon Lake, TX 78132
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site and found oven Control panel is currently functioning, builder has had it show black and white horizontal bars and not function. cycling power at breaker restores operation for a little while but issue repeats. Control panel was replaced already 3 weeks ago for the same issue. Spoke with techline and they recommended replacing control and console again. No other recommendation for a permanent repair. 7725905320"

Near Canyon Lake, TX 78132
Brandon C.

Brandon C.

COOKTOP KITCHENAID KICU569XSS00 "Arrived on site for customer complaint of unit not turning on at all, found blown fuse on left side module, I replaced fuse and tested unit, found capacitor on module failed and caused fuse to blow again, I replaced left side module, unit tested good."

Near Mountain Springs, Canyon Lake, TX 78133
Kevin B.

Kevin B.

DRYER WHIRLPOOL MED6000XW0 "Arrived on site and found saved error code F4E4, F3E6, F4E3. found element has failed, after replacement dryer is now operating normally, job complete"

Near Upland Ct, Canyon Lake, TX 78133
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site and inspected refrigerator and found blue wires on fill tube heater are broken, took picture. A new heater will need To be ordered, no water leaks from connections at time of service.; ordrng 1 W11366500 (FILL TUBE WITH HEATER)"

Near Trail Ridge Dr, Canyon Lake, TX 78133
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW9600TA01 arrived on site and found saved error codes F21 long drain, F28 serial communication error. Replaced motor control board and washer will now complete a cycle normally when connected to a non GFCI outlet. No water leaks from connections at time of service. No water leaks from connections at time of service, job complete"

Near Moonlight Dr, Canyon Lake, TX 78133
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC704FPS01 "arrived on site and found temperatures are 75 degrees in fresh food, 48 degrees in freezer, Inspected compressor and found it is hissing. Took one video and sent to LM. A new compressor will be needed to correct the issue, no water leaks from connections at time of service; ordrng 1 SEALEDSYSTEM and 1 SF8404 (STUB) and 1 W10143759 (drier (service)) and 1 W11025999 (compressor)"

Near Red Cloud Peak, Canyon Lake, TX 78133
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site and found display is still working but touch panel is unresponsive and selections cannot be made. This is the third control panel replacement on this oven. Multiple failures of the same parts, spoke with tech line to report multiple failures. 7725862209"

Near Pearl St, Canyon Lake, TX 78132
Kevin B.

Kevin B.

MICROWAVE KITCHENAID KOCE500ESS07 Arrived on site and found left hinge is not connected family builder left right hinge inserted and used a 2 foot piece of Romex to tie left-hand side of handle to microwave handle. Removed door completely and found hinge lock is in the wrong position. Door falling has dented the frame glass. Attempted to remove glass and when interior metal bracket was loosen glass shattered violently. Builder is aware of glass on the floor and a new one will need to be ordered.; ordrng 1 W10536162 (cover) and 1 W10827059 (door)

Near Canyon Lake, TX 78132
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site and inspected washer and found error code F3E1 cleared code and confirmed pressure hoses clear, per tech sheet started washer on a small load and it filled normally and is progressing with the wash cycle. Recommended to customer that they monitor the washer and if issue happens again we will bring back pressure hose, pressure switch, air trap , Control and harness to ensure repair on the next visit"

Near FM2673, Canyon Lake, TX 78133
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site and replaced control diagnosed on previous visit, after replacement interior light is now operating normally, job complete"

Near Irene Dr, Canyon Lake, TX 78133
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site and found microwave control panel is not operating intermittently, replaced control panel, control board, and display board. Also found outlet is loose in the wall and recommended that builder inspect it. No further repair is required at this time, job complete"

Near Canyon Lake, TX 78132