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for Canyon Lake, TX
Very friendly and knowledgeable
Travis - Canyon Lake, TX
Robert was a great help. He came prepared and was able to address the problem and also give some tips to help with daily use.
Tonya - Canyon Lake, TX
I had the best experience these folks r educated and professional true customer service
Did a great job
Larry - Canyon Lake, TX
Robert - Canyon Lake, TX
Came prepared with right part. Great guy
Mark - Canyon Lake, TX
KitchenAid refrigerator service
HKA - Canyon Lake, TX
Very personable technician and very knowledgeable and I am grateful for whirlpool 's service.
Silver - Canyon Lake, TX
I appreciate the product support and will definitely share my experience with everyone I know. Thank you all.
Phillip - Canyon Lake, TX
Service call was scheduled expediently and service provider arrived on time. Repair was conducted professionally (allowing me time to clean under the appliance in the process!)
Leah - Canyon Lake, TX
Repairmen knowledgeable & considerate.
Great service extremely helpful and informative
Anders - Canyon Lake, TX
Patti - Canyon Lake, TX
Got the job done very quickly and knowledgeable about the issue!
David - Canyon Lake, TX
Super sociable and outgoing individual! Was extra careful disassembling the range and installation as well! Made sure all of our questions and needs were met before leaving our house!
Diego was awesome!
Ed - Canyon Lake, TX
Knowledgeable and professional technician
Judy - Canyon Lake, TX
Our refrigerator was leaking and the technician instantly knew what the problem was (and it wasn't anything we could have resolved ourselves by reading the Troubleshooting Section of the owner's manual!). He quickly made the repair all the while being careful with drawers and food items he had to remove. And, once the job was completed, he cleaned up the work area. We found Diego to be very knowledgeable, courteous and professional!
Matthew - Canyon Lake, TX
Good overall experience
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on job to replace track and adjuster. Only one track needed but both adjusters replaced. After replacement of parts test operation.
DRYER WHIRLPOOL WED5500SQ0 Arrived on job for complaints of heat not turning off. Found the heating element ground to dryer. After replacement of element test dryer operation.
DISHWASHER AMANA ADB1500ADS4 "Arrived on job for complaints of not washing. Ran diagnostics and motor was not running. Verified voltage was 120.replaced pump and motor ran diagnostics,passed no leaks detected."
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on job for complaints of washability issue. Ran diagnostics found not draining properly. Replaced drain pump and retested. Passed,no leaks detected at time of service."
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site. Checked for no display issues. Found Power going to display but not lighting up panel. Will need console to repair unit. Factory order part office to reschedule; ordrng 1 W11268674 (CONSOLE )
DISHWASHER MAYTAG MDBH969AWS3 Arrived on job for complaints of dishwasher not starting. Inspected the dishwasher and found heater damaged. Replaced heater
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on job for complaints of refrigerator too warm. Found cover covered in ice , will need to defrost before repairs. ; ordrng 1 W11188493 (COVER )"
REFRIGERATOR AMANA ART308FFDM03 Fridge not on site
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on job for complaints of no water entering washer. Found float switch in full position. Upper rack track broken. ; ordrng 1 W11259785 (TRACK ) and 1 W11259786 (TRACK) and 2 WPW10546503 (adjuster)s
DISHWASHER WHIRLPOOL WDTA50SAHB0 Arrived on site. Check for leaking issues. Found spray arm not connected correctly creating to much suds creating tub to over flow after multiple uses. Re-positioned spray arm and connected. All functions tested OK. No leaks present. Job complete
OVEN WHIRLPOOL WEE510S0FS1 "Arrived on site. Check for broil issues. Found bad broil created also control to short. replaced control and broil and cycled, all functions tested OK. Job complete"
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site. Check for no heat issues. Found switch housing not making contact with switch intermittently causing no heat. Will need door switch assembly’s and harness to repair unit. Office to reschedule; ordrng 1 W10211972 (switch) and 1 W10874025 (HARNESS) and 1 W10874028 (HARNESS SENSOR ) and 1 W10876593 (SWITCH HOLDER)
WASHER WHIRLPOOL WTW7500GW2 Arrived on site. Check for tripping breaker issues. On large loads washer tends to trip breaker. Unit is on a arc breaker or GFCI breaker that’s not recommended for unit. Called tech-support and they are recommending to replace GFCI breaker and if that doesn’t work to get with customer service.No leaks present. Job completeFile#7723847246
ICE MACHINE WHIRLPOOL KUIS18NNTW1 Arrived on site. Replaced circulating pump. Ran diagnostic test all components checked OK. Instructed customer to allow 24 to 36 hours for unit to completely fill up. No leaks present. Job complete
OVEN WHIRLPOOL GBD307PDT6 Arrived on job to install control. After install test operation both ovens work and fan turned on for cooking and off on cancel.
REFRIGERATOR JENN-AIR JCD2295KES Arrived on job for complaints of no ice or water. Pulled out refrigerator and checked connections at valve loose connection at valve reconnect and test operation normal. No leaks detected at time of service
DISHWASHER WHIRLPOOL WDTA50SAHB0 Arrived on job for complaints of not washing. Found wash motor 120v not working. Replaced motor and ran diagnostics operation normal
REFRIGERATOR WHIRLPOOL WRS325FDAT04 "Arrived on site and found both the interior lights are failing, after replacing both they are working properly. No water leaks from connections at time of service, job please"
ICE MACHINE WHIRLPOOL KUIS18NNTW1 Arrived on job for complaints of not making ice. Ran diagnostics and pump running but loudly and no water moving ; ordrng 1 2313702 (water pump)
WASHER ROPER RTW4516FW0 Arrived on job for complaints of not stopping. Cancel the drain and ran diagnostics no codes. Calibration test run and inspected inlet valve. No leaks detected at time of service
REFRIGERATOR AMANA ASI2575FRS00 "Arrived on site. Check for dispenser issues. Found ice bin cracked not allowing to dispense ice. Replaced ice bin and cycled, all functions tested OK. No leaks present. Job complete"
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site. Check for draining issues. Found hose clogged up not allowing unit to drain. Replaced hose and cycle, all functions tested OK. No leaks present. Job complete"
REFRIGERATOR WHIRLPOOL KSSC42QMS03 "Arrived on site. Check for noise issues. Found copper tubing touching creating noise when compressor is on. Adjusted copper tubing and ran, all functions tested OK. No leaks present. Job complete"
DISHWASHER KITCHENAID KDFE104DSS4 "Arrived on site. Check for no operation issues. Found motor seized up not allowing dishwasher to run. Replaced sump and motor and tested, all functions tested OK. No leaks present. Job complete"
WASHER AMANA NTW4516FW2 "Arrived on site. Replaced striker and ran diagnostic test, all components checked OK. No leaks present. Job complete"