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for Canyon Lake, TX
Robert - Canyon Lake, TX
2nd trip , possible done
Great experience !
Sandee - Canyon Lake, TX
Prompt very polite .Kevin excellent. On time. Very professional.
Lars - Canyon Lake, TX
Our appointment was cancelled with Lowes warranty, and they never contacted Kevin to let him know. But he did contact me and was very polite.
Keith - Canyon Lake, TX
Kevin came in diagnosed the problem and had a quick resolution. Very respectful, seems like a go getter. I couldn't be more pleased.
Deborah - Canyon Lake, TX
Overall, a great experience. We had to wait an extra week for parts that were not needed (ordered and deemed necessary by another technician). Otherwise, everything was great....thank you!
Joanne - Canyon Lake, TX
Excellent Service, and Excellent Customer Service.
Tammie - Canyon Lake, TX
On time, friendly, fast. Luckily was a fast repair.
Mark - Canyon Lake, TX
Diego has serviced our fridge twice and both times he's been very professional and personable.
Judy - Canyon Lake, TX
We have needed service on 3 appliances and all of the service technicians have been very knowledgeable and professional. Robert J did a great job! This is a top notch applicance repair company!
Steve - Canyon Lake, TX
The 2 service technicians were very impressive and courteous. I was very pleased with their work.
Deborah - Canyon Lake, TX
Robert and Robert were both very professional and handled our situation quickly. They took time to explain how my oven worked and I truly appreciated that!
Lamont - Canyon Lake, TX
Guys were on time and quickly found the problem with the noise on my dryer. Repair was done in a few minutes and the price was lower than I expected. Will definitely use again with any future appliance issues.
Very friendly and knowledgeable
Travis - Canyon Lake, TX
Robert was a great help. He came prepared and was able to address the problem and also give some tips to help with daily use.
Tonya - Canyon Lake, TX
I had the best experience these folks r educated and professional true customer service
Did a great job
Larry - Canyon Lake, TX
REFRIGERATOR WHIRLPOOL WRT318FMDB02 Arrived on job for complaints of freezing temperatures in refrigerator. Found the thermistor in refrigerator out of range. Replaced thermistor customer to slow 24 hours to adjust
ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on job for complaints of no ice. Ran diagnostics and all functions working but when power on it only filled. Replaced control and now working properly. No leaks detected at time of service
REFRIGERATOR WHIRLPOOL KRFF305ESS00 arrived on site and found one LED bulb is flickering, . Explained issue to customer, no water leaks from connections at time of service, job complete"
OVEN WHIRLPOOL WOD93EC0AS06 arrived on site and found no power to oven lights in either oven, replaced control board and found one harness wire has separated. After correcting lights are now operating properly. Job complete"
RANGE WHIRLPOOL WOD51EC0AS06 Arrived on site and found float for oven temperature is +/-40 degrees but overall stays at 350. Recommended that customer continue to use oven but if any performance issues continue will need to replace both oven sensors and possibly control
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site and inspected dishwasher and found OWI harness is off and after reconnecting, ran a diagnostic cycle and all functions are operating properly. No water leaks detected at time of service, job complete."
DRYER WHIRLPOOL WED7500GW0 "Arrived on site for dryer stopping after 5 minutes of running. Found only stuck key error in diagnostic cycle. Customers experience was caused by moisture sensor operation while drying a single blanket, Showed customer that with a damp cloth across moisture sensors how it can add more dry time. Then removed damp cloth and showed how moisture sensor will now adjust dry time down. Recommend using timed dry more for this type of load. Job complete"
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site and found power connection to washer is loose at control board, after reseating connection washer is now operating properly. Also found customer is using a surge protector on outlet and recommended removing this as it can cause electronic noise which can interfere with control board. No water leaks detected at time of service, job complete"
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and replaced LED module in freezer after replacement all lights are again operating properly. No water leaks from connections at time of service, job complete"
REFRIGERATOR WHIRLPOOL WRX735SDHB00 "Arrived on site and found the left slide rail has failed. After replacing drawer will now close and seal properly. No water leaks from connections at time of service, job complete."
WASHER MAYTAG MVWB765FW1 Arrived on job for complaints of no spin. Found cloth blockage in hose. Removed and test. No leaks detected at time of service.
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on job for complaints of ice maker leaks. Found the icemaker leaks. Replace icemaker and test.
WASHER MAYTAG MVWB855DC3 Arrived on job to replace control and display. After replacement test operation. No leaks detected at time of service.
OVEN WHIRLPOOL WOD93EC0AS06 "Arrived on site and inspected oven and found light is simply is not connected, after correcting all function has returned to oven. Job complete"
RANGE WHIRLPOOL WOD51EC0AS06
ICE MACHINE KITCHENAID KUIS18NNJW8 "arrived on site and inspected icemaker and found evaporator plate is cooling well, water fills properly but recirculating pump is not moving water over plate. Replaced pump and it is now operating properly. No water leaks from connections at time of service, job complete"
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and found fresh food interior ceiling lights and freezer LED module are not on. Replaced LED control board and this has no effect, will need to bring back freezer LED module to correct the issue. No water leaks from connections at time of service; ordrng 1 W11126053 (module)"
OVEN JENN-AIR JGRP436WP02 Arrived on job to replace hinges and gasket. Found igniter too far from ground.
ICE MACHINE WHIRLPOOL GI15NDXZB0 "Arrived on site and inspected ice machine and found no production, started icemaker and it filled with water and evaporator plate gets cold but there is no water flowing over it. Recommended replacing recirculating pump, after replacement water is flowing, requested that customer let it run for a minimum of 24 hours before using any ice. No water leaks from Connections at time of service, job complete"
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for loud noise and not freezing. Found freezer evaporator incased in ice. Ran diagnostics,unit will enter forced defrost. Diagnosed unit not entering into defrost cycle during normal operation. Defrosted evaporator replaced fan motor that includes thermistor,installed new main control powered unit on checked fan motor unit working correctly"
VENTHOOD UNKNOWN UXT4230ADS2 Arrived on site and inspected vent hood and found motor mount was not tightened and it has dropped down and is making contact with screen filter not allowing blades to turn. Replaced motor fan and switch and Tightened mounting bolts and fan now has enough clearance and is spinning properly. Job complete
RANGE WHIRLPOOL MER8700DS Arrived on site. Checked for tripping breaker issues. When turning on elements or oven breaker trips. Check amperage at terminal and staying around 15 amps with a 50 amp breaker. Instructed customer there is something going on with electrical causing it to trip.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site. Checked for no cool issues. Found temperature refrigerator at 37° and 0° in freezer. Customer states freezer got up to 30° and icemaker stopped working. Unit is cooling in both compartments now but icemaker is still not working. Called tech-support and verified ice bin thermistor out of range. Will need thermistor, icemaker and ice box fan motor to repair unit. Office to resch File#7724502954 ; ordrng 1 W10646867 (THERMISTOR IN ICEBIN COMPARTMENT ) and 1 W10764668 (ICEMAKER ) and 1 W10833801 (ICE BOX FAN MOTOR )"
RANGE MAYTAG MER8700DS1 "Arrived on site and found panel is dented, disassembled range and replaced it and it is now correct. Job complete"
DRYER MAYTAG MGDB766FW0 Arrived on site. Customer stated that she found more scratches and wanted it to be replaced as well. Ordered top and cabinet. Allow 2HRS for repair. ; ordrng 1 8533643 (cabinet) and 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W11222514 (TOP)