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for Canyon Lake, TX
On time and professional
Jerri - Canyon Lake, TX
Arrived on time. He knew what was wrong just through my statements. My unit was up and running within 20 minutes or so. No mess left behind! Great service!
Beverly - Canyon Lake, TX
I was suppose to receive a receipt electronically to my email address email@example.com but have not received it yet.
Barry - Canyon Lake, TX
Robert - Canyon Lake, TX
2nd trip , possible done
Great experience !
Sandee - Canyon Lake, TX
Prompt very polite .Kevin excellent. On time. Very professional.
Lars - Canyon Lake, TX
Our appointment was cancelled with Lowes warranty, and they never contacted Kevin to let him know. But he did contact me and was very polite.
Keith - Canyon Lake, TX
Kevin came in diagnosed the problem and had a quick resolution. Very respectful, seems like a go getter. I couldn't be more pleased.
Deborah - Canyon Lake, TX
Overall, a great experience. We had to wait an extra week for parts that were not needed (ordered and deemed necessary by another technician). Otherwise, everything was great....thank you!
Joanne - Canyon Lake, TX
Excellent Service, and Excellent Customer Service.
Tammie - Canyon Lake, TX
On time, friendly, fast. Luckily was a fast repair.
Mark - Canyon Lake, TX
Diego has serviced our fridge twice and both times he's been very professional and personable.
Judy - Canyon Lake, TX
We have needed service on 3 appliances and all of the service technicians have been very knowledgeable and professional. Robert J did a great job! This is a top notch applicance repair company!
Steve - Canyon Lake, TX
The 2 service technicians were very impressive and courteous. I was very pleased with their work.
Deborah - Canyon Lake, TX
Robert and Robert were both very professional and handled our situation quickly. They took time to explain how my oven worked and I truly appreciated that!
Lamont - Canyon Lake, TX
Guys were on time and quickly found the problem with the noise on my dryer. Repair was done in a few minutes and the price was lower than I expected. Will definitely use again with any future appliance issues.
WASHER WHIRLPOOL WTW5000DW2 Arrived on job for complaints of not spinning out clothes. Ran diagnostics and no codes. Ran calibration and test cycle washer reached full spin speed. If problem continues recommend replacement of control. No leaks detected at time of service.
REFRIGERATOR JENN-AIR JS48NXFXDE01 Found diffuser not fully closing causing the rear part of crisper drawer to freeze replaced W10775715 unit operates as designed job complete 7725354339
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site and found unit non responsive. Unit had no power at control, but has 122VAC at supply, inspected and found hot wire burned through wire nut. Replaced wire nut tested unit operation is as designed. Job complete"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Removed and replaced main control board and icemaker W10843055 and W1846539 fan assembly, tested unit and found operation is as designed job complete"
REFRIGERATOR WHIRLPOOL WRT318FMDB02 "Arrived on site for customer complaint of unit melting stuff in freezer, found restriction in line, needs sealed system repair. Ordering sealed system parts.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 CNOTE (2 HR JOB) and 1 Tj90sf8404 (ACCESS VALVE ) and 1 W10384183 (thermistor) and 1 W10570565 (evaporator) and 1 W10810988 (compressor) and 1 WPW10143759 (dryer)"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for customer complaint of unit not making ice, found ice fan motor would not constantly stay on, found voltage dropping at fan motor, ordering controls and fan motor.; ordrng 1 W10843055 (cntrl-elec) and 1 W11124259 (CONTROL)"
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complaint of unit making a noise and no heat, found element had failed, and a bolt from someone’s pocket was inside the drum baffle. I replaced element and removed bolt, unit tested good."
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for customer complaint of unit not making ice, I found broken fill tube wire, ordering fill tube. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11366500 (FILL TUBE)"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for customer complaint of unit leaving white residue on inside of door, I instructed customer to use a dishwasher cleaner, I ran test cycle, and ran calibration cycle, unit tested good."
VENTHOOD UNKNOWN UXT3030ADB2 Arrived on site and found fan harness is drooping into blade and causing noise. Removed motor and rotated it 180° and harness is no longer able to fall into fan blade. Job complete
WASHER MAYTAG MHW3505FW1 "Arrived on site and replaced control board and valves, ran a diagnostic cycle after parts replacement and it completed properly.No water leaks from connections at time of service, job complete."
REFRIGERATOR KITCHENAID KFIS29PBMS02 "Arrived onsite for failed compressor. Removed failed compressor installed new compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly.
DISHWASHER WHIRLPOOL WDF520PADM7 Ran a diagnostic cycle and dishwasher is now operating properly after repair. No water leaks from connections at time of service, job complete"
REFRIGERATOR KITCHENAID KFIS29PBMS02 arrived on site and found cooling is off. Ran test 4 and it completed properly but compressor did not turn on. All fans are operating properly. Exposed freezer evaporator and there is no frost pattern building at all. Spoke with LM will need to bring back compressor to correct issue. Sealed system parts are still under warranty.
REFRIGERATOR MAYTAG MSD2576VEM00 "Arrived on site I found refrigerator is unplugged, after reconnecting to power compressor will start for a few seconds but overload trips.observed this happening several more times. Replaced start device and the compressor is running normally. no water leaks from connections at time of service job complete"
FREEZER MAYTAG MFI2570FEZ00 "Arrived on site for no cool. Found partial frost pattern,pierced low side found low side reading +15 diagnosed faulty compressor. Removed compressor,installed a new compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly."
REFRIGERATOR WHIRLPOOL TN22AW Arrived on job for complaints of noise. Found compressor rattling.
REFRIGERATOR WHIRLPOOL GSC25C6EYB01 Arrived on job for complaints of not dispensing ice. Found broken wire under door. Will need harness to repair. ; ordrng 1 W10242369 (harns-wire)
FREEZER WHIRLPOOL EVL165NXRQ04 Arrived on job for complaints of not cooling. Found freezer not defrosting. Advice timer to defrost and check amps 0 no heater. Check voltage to heater and was good. Replaced thermostat.
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of cracked liner. Found the horizontal mullion cracked. ; ordrng 1 W11029715 (rail-mulln)
ICE MACHINE KITCHENAID KUIC18NNTS4 Arrived on job for complaints of noise. Could not confirm noise. Customer will record and reschedule.
DRYER WHIRLPOOL WED9200SQ1 Arrived on job to replace control. After replacement test operation heat and air flow.
DRYER MAYTAG MEDC300BW Arrived on job for complaints of noise. Found motor bad seal torn off and rollers damaged. Replaced all parts. And test.
REFRIGERATOR WHIRLPOOL GSC25C6EYB01 Arrived on job for complaints of not dispensing ice. Checked voltage at motor none. Checked voltage at board none. Replaced control and test. Operation normal. No leaks detected at time of service
REFRIGERATOR WHIRLPOOL GX2FHDXVY09 Arrived on job for complaints of no ice. Bypass thermostat and found motor not working. After replacement of icemaker it filled with water. No leaks detected at time of service