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for Canyon Lake, TX
Great Friendly Service
Michael - Canyon Lake, TX
Ozel - Canyon Lake, TX
Bryan - Canyon Lake, TX
Tech was great and very fast he knows what he is doing If you need repairs these are the guys!!
Professional, knowledgeable & timely
Jack - Canyon Lake, TX
Andrew was professional & thorough, giving us great service. The cost was very reasonable.
Danny - Canyon Lake, TX
The technician James was courteous and professional. He kept us informed of everything during the process of the repair..
The service guy went above his duty by repairing a noise the refrigerator was making
Jesse - Canyon Lake, TX
Jose - Canyon Lake, TX
We haven’t had our dryer for 6 months and it’s gone out again for the 3rd time. It’s like they do a temporary fix. The last time the guy came he was in a rush and didn’t even connect the hose. With 3 adults and a baby in the home we need our dryer to work more than 2 days and break again. It’s been down more times than we’ve even gotten to use it.
Tim not Jim - Canyon Lake, TX
The guy came as my front burners on my new stove are not heating properly. He turned them on and waited. Finally they got really hot. But this is seldom the case and I told him that. He just stood there looking at it. I asked him to maybe raise and look under at the wiring. He said “no they are working. There’s nothing I can do.” Tim asked him to wait a few minutes. He told us he couldn’t wait, he had other calls. He told us if it happened again to video it and send it in and after all of 5 minutes or so he was gone. You know, he never even introduced himself. I don’t know his name. Well, as dinner was cooking last evening, guess what!!? The burner would not heat up enough to fry bacon sooo I followed instruction his to video it. Thing is, he didn’t take the time to tell us where to send it!! We are extremely unhappy with his LACK of service and his unfriendly and lazy attitude. So where do I send this video???
Great service, friendly technicians
John - Canyon Lake, TX
Both guys were great they diagnosed the problem within minutes & were very friendly & polite.
Danielle - Canyon Lake, TX
Michael - Canyon Lake, TX
Noah, did an outstanding job and got the problem fixed In a very timely manner
Job well done
Catherine - Canyon Lake, TX
Great explanation of how start button works & what I was doing wrong.
David - Canyon Lake, TX
Was easy to get the service person here, he was prompt, knowledgeable, and efficient. Have better understanding of how these new dryers work.
Richard - Canyon Lake, TX
Noah was courteous and professional.
Rafael - Canyon Lake, TX
MICROWAVE GE JVM1631WB005 "Arrived on site to test unit for no power. Found control receiving proper voltage but not putting voltage out. Ending control board to fix issue. Handle is also broken, needing handle. ; ordrng 1 WB15X10023 (handle assy) and 1 WB27X10473 (CONTROL)"
REFRIGERATOR KITCHENAID KRFC604FSS02 "Arrived on site to inspect fridge for not making ice and dispensing irregularly, found that pressure changed when filter was removed, ordering pressure tubing and customer will test without filter. Office to reschedule; ordrng 1 W10267701RP (PEX) and 1 W10786952 (PRESSURE ) and 1 W11312191 (VALVE)"
FREEZER WHIRLPOOL MZD2665HES Arrived on site to test unit for not cooling properly. Customer had unit unplugged for 48 hrs. Did not find any sign of water from frozen or frosted over evap. Compressor amp draw was 1.25amps. Evap motor was operating as designed. Condenser motor was working and receiving proper voltage. Evap developed ideal frost pattern. RC damper was operating as designed. Was not able to find any issues currently. Recommended customer to run unit and if any issues continue to give us a call. Advised customer on loading issues and potential blocking of air flow. No leaks detected. Job complete.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Arrived on site to test unit for not cooling. Removed evap cover and found green dye leaking from evap. Needing evaporator, dye drier and sealed system tech to fix issue. Also needing two hours. Office to reschedule.; ordrng 1 W11407409 (EVAP) and 1 W11490399 (DYE DRYER )"
DISHWASHER GE GDT655SSJ0SS "Arrived on site to test unit for leaking water on right side from door. Tested unit found lower wash arm was not properly inserted causing water to spray directly to right corner causing leak. Secured wash arm, tested unit, unit works good. No leaks detected. Job complete."
DISHWASHER KITCHENAID KDTM404EBS0 "Arrived on site to replace pump and motor assembly from previous diagnosis. Replaced pump and motor, tested unit, unit is no longer tripping breaker. No leaks detected at time of service.Job complete."
WASHER AMANA NTW4516FW3 "Arrived on site to replace inlet valve from previous diagnosis. Replaced valve, tested unit, all functions operating as designed. No leaks detected. Job complete."
BUILT IN COFFEE JENN-AIR JJB6424HL0 Arrived on site to test unit for misaligned parts. Found infuser housing slide was too low and cracked the frame where infuser locks in. Office to reschedule.; ordrng 1 W10661077 (switch) and 1 W10661080 (switch) and 1 W11363146 (GRINDER) and 1 W11363162 (FRAME) and 1 W11363537 (INFUSER) and 1 W11368512 (CONTROL BOARD)
DRYER WHIRLPOOL WED4850HW0 "Arrived on site to inspect dryer for a busted door, upon inspection found the hinges bent and springs gone, ordering parts. Will need to autho damage. Office to reschedule ; ordrng 1 8066056 (HINGE) and 1 8066057 (HINGE) and 2 W10041960 (SPRING )s"
WASHER WHIRLPOOL WTW7120HW0 "Arrived on site to test unit for error code f0e4. Erased error code and found water lines crossed. Cold valve will open when calling for hot and vice versa. Corrected water lines, tested unit, unit works good. No leaks detected. Job complete."
REFRIGERATOR KITCHENAID KRFC604FSS02 "Arrived on site to inspect fridge for not making ice, upon inspection found the icemaker full, replaced both control per last diagnostic. Tested harvest and found no issues. Complete"
WASHER WHIRLPOOL MVWC465HW2 "Arrived on site to test unit for not filling. Put unit into diagnostics and both hot and cold valves operating as designed. All functions tested good. Found water level tube not connected to control board. Connected tube, tested unit, unit works good. No leaks detected. Job complete."
WASHER AMANA NTW4516FW3 "Arrived on site to inspect washer for leaking during operation, upon inspection found the valve cracked ; ordrng 1 W11210463 (VALVE)"
REFRIGERATOR FRIGIDAIRE FGHF2366PF8A "Arrived on site to inspect icemaker for not producing, upon inspection and speaking with customer found the icemaker had been disabled but after resetting fridge on Sunday it came back. All functions tested correctly. Complete"
WASHER GE GTW685BPL0DG Arrived on site to replace parts from previous diagnosis. Replaced all four rods and shocks. And tub cover as well. Put unit into diagnostics and unit runs good. No leaks detected. Job complete.
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site to inspect fridge for not making ice, upon inspection found the icemaker working brought diagnosis, door had not been leveled which caused clumpy ice, leveled doors and replaced UI for previous issues. Complete"
OVEN WHIRLPOOL WFE505W0HB1 "Arrived on site to inspect control for not allowing heat, upon inspection found the control with a error, replaced controls and all functions returned. Complete"
WINE COOLER KITCHENAID KUWS24RSBS14 Arrived onsite for the whine cooler not cooling. Replaced compressor and drier.
REFRIGERATOR KENMORE 106.5118911 Arrived onsite for the refrigerator door not closing properly. During testing found that the door was not leveled causing the issue. Leveled the refrigerator door and its closed good. Complete
WASHER GE GTW685BPL0DG Arrived onsite for the washer shaking during a spin cycle. During testing found no issues at this time. Ran a quick wash and the washer spun the clothes just fine. But did find that the tub ring was broken and the damper shocks were a little worn. Will need to replace tub ring and damper shocks on next visit. Ordering parts and office to schedule ; ordrng 1 WH44X24150 (tub cover)
REFRIGERATOR KITCHENAID KRFF507HBS00 Arrived onsite for the refrigerator ice maker not working. Ran test 56 error code E2 for lost home position was stored. Ran test 57 ice maker harvest and it failed. Ice maker will need to be replaced ordering parts and office to schedule ; saved tckt
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived onsite for the refrigerator ice maker ice bin clumpy up. During inspection found that the ice bin was frozen up. Door was ordered to resolve the issue but will need the UI as well due to the old UI will get damaged while uninstalling it. Ordering Door UI. Will replace door and UI on next visit. Ordering parts and office to schedule ; ordrng 1 W11330486 (UI)
WASHER WHIRLPOOL WFW5090GW
REFRIGERATOR WHIRLPOOL GI6SARXXF06 Arrived onsite for the refrigerator not cooling. Replaced compressor and dryer and added 5.50oz of freon and pressures held and are good. Refrigerator started to cool. Complete.
WASHER AMANA NTW4516FW3 Arrived onsite for the washer not working properly. Ran diagnostics and found error codes for shifter and hot and cold water reversed . During testing found that the cold water is the only water supply hooked up. Which is why the washer is not working properly besides the shifter error code. Replaced shifter due to error code and advised customer that they need hot and cold water supply for the washer to work correctly. After replacing the actuator washer tested fine and no leaks. Complete