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Local Reviews
for Burnet, TX
Powered by Fluid LOCALVery Professional!
Mack - Burnet, TX
Professional. Prompt. Great service. Would definitely use again!
Great Customer Service All The Way From Start To Finsh
Jerry - Burnet, TX
Good Service
Marshall - Burnet, TX
Service rep was on schedule and completed fix promptly. My experience with Appliance Express was very satisfying. Would recommend them anytime.
Very Good...
John - Burnet, TX
Our service guy Clif was very informative and was polite.
Paula
Paula - Burnet, TX
Awesome!
Good service
Helen - Burnet, TX
Efficient courteous
Great service, but pricey
Terry - Burnet, TX
Great service and technician
Linda - Burnet, TX
Awesome
Gumsong - Burnet, TX
Great service and awesome price ❤️
Range Issue
"Scantlen - Burnet, TX
Oven not heating above 195% when set to 350. Over 15 minutes. Worked when technician came out. Not working now. Will call.
First class service.
David - Burnet, TX
Every person that I have delt with from Appliance Express has been courteous, professional, and competent. Thomas was efficient and put a human touch to the service he provided.
Fabulous!
Judy - Burnet, TX
This was a truly wonderful experience. Johnathan took the time to explain the whys and how’s of my washing machine. His pleasant demeanor and smile show that he cares about what he does and that it is very much appreciated.
On time, knowledgeable, friendly.
Margaret - Burnet, TX
Knew his trade, checked all possibilities and explained what he was doing.
good job
Bob - Burnet, TX
The technician was perfect.
Mitch
Mitch Zimmerman - Burnet, TX
Great service!!
Informative and knowledgeable
Kailey - Burnet, TX
John made us comfortable while he worked in our home. He was professional and set out to fix our dish washer in a timely fashion.
Warranty
Don - Burnet, TX
Tommy was on time, fast and efficient. He explained what he was doing and was finished in just a few minutes. It was a pleasure to have him in my home.
Friendly and professional technician.
David - Burnet, TX
Thomas was promp and courteous. However, my washer still leaked water after his service call. I would still recommend him for future service. I am giving Thomas an excellent rating but I do wish that my washer had been fixed.
Great Service
Paul - Burnet, TX
He came fixed it and did not make any mess. He cared and seemed to actually give a damn about what he did!!!! Appeared to have very good product knowledge!
Oven repair
Sue - Burnet, TX
I am very pleased with the service on my oven. It took Thomas a few seconds to find the issue with my oven. He replaced the heating unit and now everything works perfectly. He is very knowledgeable.
Another quality service call
Chester - Burnet, TX
Thomas makes Apiancw express and the manufacturers look good. Very knowledgeable and steady in his troubleshooting approach. Well spoken and carries hisself well
good customer service
Leah - Burnet, TX
Service was good all three times, however, it was a little aggravating that they had to come back for a third appt.
Mr
Sherman - Burnet, TX
Tommy was professional and efficient
Customer
Kerry - Burnet, TX
Thomas was great call me ahead and was on time. Preformed needed service every timley
Very awesome service technician.
Britt - Burnet, TX
Knowledgeable, friendly and professional. Problem corrected first time.
Clif L.
WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose a washer that is leaking fabric softener. Tested unit and found customer using bleach dispenser to add fabric softener to the load. Fabric softener due to thickness has clogged bleach dispenser and is overflowing. Cleaned out dispenser and advise homeowner on usage. No further repairs are needed and no leaks were found at time of service.
Clif L.
REFRIGERATOR WHIRLPOOL WRS526SIAE00 Arrived on site to diagnose a refrigerator with a door that is making a loud popping sound when opened. Found RC door closer not mounted on hinge pin properly and slipping causing abnormal noise. Reset closer to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Clif L.
REFRIGERATOR KENMORE KRSF505ESS00 Arrived on site to diagnose refrigerator that is not producing ice. Found faulty filter in unit and installed new filter housing to verify filter failure. No change after installing new housing. Put old housing back in unit and advise homeowner of findings. No leaks were found at time of service.
Clif L.
WASHER GE GTW460ASJ9WW Arrived on site to diagnose a washing machine that is overfilling. Tested unit and found cold water solenoid stuck in open position. Water valve will need to be replaced to complete repairs. ordrng 1 WH13X24386 (VALVE)
Jonathan S.
MICROWAVE FRIGIDAIRE FGMV155CTD "Arrived on site for microwave not heating properly. Performed diagnostics and heated 1 cup of water for 2 minutes and measured temperature and amp draw. Found temperature at 174° and amp draw at 13 amps. Continued running unit up to 10 minutes, with switching out cup every 2 minutes. Water temperature was the same. Found unit only 900 watts. Spoke with customer on user care guide. All tested good."
Jonathan S.
FREEZER WHIRLPOOL WZF79R20DW00 "Arrived on site for freezer not cooling. Performed diagnostics and tested voltage to control and found within range. Found control not power on or sending voltage out. . Removed control and installed new. Tested all operations and found unit working.
Clif L.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to diagnose a dishwasher that will not turn on. Found neutral wire not fully connected at junction box. Rewired wiring and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Clif L.
DISHWASHER WHIRLPOOL WDT920SADH1 Arrived on site to diagnose a dishwasher that is not cycling. Tested unit and found pump assembly has failed causing unit not to circulate water. Replaced wash pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Clif L.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to diagnose a dishwasher with an upper rack that will not stay in position. Found front, left hand roller assembly broken. Roller assembly for upper rack will need to be replaced to complete repairs. .; ordrng 1 W10902242 (wheel-tub)"
Clif L.
WASHER WHIRLPOOL WTW8040DW Arrived on site to diagnose a washing machine that will not start cycles. Found the lid assembly broken causing unit not to latch properly. Replaced lid assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Jonathan S.
ICE MACHINE KITCHENAID KUIS18NNXB2 "Arrived on site for ice machine not producing ice. Inspected unit and insulation, found broken wire on cutter grid, due to normal wear and tear. Performed diagnostics mode and checked all other operations and inspected frost pattern on evaporator tray. Found all else tested good. Removed failed cutter grid and installed new. Tested operation, all tested good, no water leaks present."
Jonathan S.
REFRIGERATOR LG LFX31925SB/00
Clif L.
REFRIGERATOR WHIRLPOOL WRS311SDHB01 Arrived on site to diagnose a refrigerator that is leaking water in the freezer. Tested unit and found icemaker water chute not mounted correctly causing a leak down the back wall of the freezer. Remounted icemaker fill shoot properly and tested unit. Found all is working properly at this time no leaks were found after services were performed.
Clif L.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose a refrigerator with an ice bin that will not release. Tested unit and found no mechanical failures with assembly at this time. Advised homeowner on proper method to release ice bin from door. No further repairs are needed and no leaks were found at time of service.
Jonathan S.
OVEN WHIRLPOOL WFE320M0ES2 Arrived on site to install previous diagnostics parts. Installed control and fuse. Tested unit and found same failed results. Performed diagnostics mode and activated bake element and glowing red. Gained access to temperature sensor sensor and measured resistance and found opened. Replaced sensor and tested unit. All tested good.
Clif L.
MICROWAVE KITCHENAID KBMS1454RBL0 Arrived on site to diagnose a microwave that is not operational. Tested unit and found appliance manager control shorted out.
Clif L.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site to diagnose a refrigerator that is leaking from the filter housing. Found filter housing door has come unmounted causing filter not to stay in position. Reassembled filter housing door properly and tested unit. Found all is working properly at this time. No leaks were found after services were performed.
Jonathan S.
REFRIGERATOR GE ZISS480DRISS "Arrived on site to install previous diagnosed parts with 2nd man. Inspected unit and found dents on both doors. Had customer sign waiver. Recovered refrigerant from unit. Removed failed compressor, filter drier, access valve and inverter. Installed new compressor and pulled vacuum on unit. Added 12.5 ounce of refrigerant. Installed new inverter and Estes operation. All tested good at time of service, no water leaks present.
Clif L.
DISHWASHER GE GDF630PMM0ES Arrived on site to diagnose a dishwasher that will not start cycles. Tested unit and found faulty door latch assembly. Homeowner had new latch that was provided by manufacture. Installed new latch and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Clif L.
REFRIGERATOR KITCHENAID KBFS20ETBL00 Arrived on site to diagnose a refrigerator that is making unusual noise. Found no mechanical failures with refrigerator at this time and advise homeowner could possibly be condenser rattling under unit. As I was not able to duplicate issue no repairs were done at this time. No leaks were found at time of service.
Clif L.
WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose a washing machine that is not filling with water. Tested unit and found cold water solenoid valve. Replaced solenoid assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Clif L.
REFRIGERATOR MAYTAG MFI2568AES "Arrived on site to replace Icemaker fill line, water valve, and icemaker for refrigerator. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."
Clif L.
DRYER MAYTAG MGD8630HC0 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found burner assembly loose and rattling on dryer is running. Tighten the burner assembly and tested unit. Found all is functioning properly at this time.
Clif L.
OVEN WHIRLPOOL WFE320M0ES2 Arrived on site to diagnose a range with an oven that is not operating. Found control board not operating properly and sending only half power to broil and bake elements. Also noted thermal fuse on rear of unit not mounted properly. Thermal fuse and control will need to be replaced to complete repairs. ordrng 1 W11122560 (cntrl-elec) and 1 WP3196548 (fuse-thrml)
Clif L.
REFRIGERATOR WHIRLPOOL KRSF505ESS00 Arrived on site today no say refrigerator that is not producing ice or dispensing water. Tested unit and found water working properly without filter installed indicating failed water filter. Homeowner will need to replace filter to complete repair. No leaks were found at time of service and all parts and components are working properly.
Clif L.
REFRIGERATOR MAYTAG MFI2568AES Arrived on site to diagnose a refrigerator with an icemaker that is constantly freezing over. Tested unit and found damage fill line causing secondary damage to water valve and icemaker assembly. All three parts will need to be replaced to complete repairs..; ordrng 1 67006317 (tube-water)
Clif L.
REFRIGERATOR KITCHENAID KDDA27TRS00
Ron J.
REFRIGERATOR GE ZISS480DRISS Arrived on call for a no cool issue. Confirmed evaporator fan and condenser fan are running. Tested compressor voltage and found within range. Found condenser at ambient temperature. Found restriction in seal system. Sealed system failure needs replacement compressor / evaporator / drier / access valve. 1 TJAF120 (ACCESS VALVE ) and 1 WR84X10038 (evap asm w/heater) and 1 WR86X96 (drier) and 1 WR87X10111 (compressor)
Clif L.
REFRIGERATOR KITCHENAID KRFC300EBS Arrived on site to diagnose a refrigerator that is not sealing properly in the freezer section. Tested unit and found door seal mis-shaped on top center section. Re-shaped seal using applied heat and advised homeowner on humidity control function. No further repairs are needed and all is working properly at this time.
Clif L.
FREEZER WHIRLPOOL WRF535SWHZ Arrived on site to diagnose a refrigerator that is frosting in the freezer. Tested unit and found freezer door seal misshaped in upper section. Re-shaped seal using applied heat and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Jonathan S.
REFRIGERATOR WHIRLPOOL GB2FHDXWS06 "Arrived on site for refrigerator not cooling. While checking temperatures in FC heard compressor turn and off. Gained access to compressor and found starting device failed. Tested compressor resistance and found correct. Removed starting device and installed new. Monitored compressor operation. Unit is not connected to water. Inspected frost pattern. All tested good, no water leaks present.
Jonathan S.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for refrigerator freezing items in RC. Per diagnostics mode and tested damper control. Found opening and closing. Measured temperature in RC and found 3° off. Calibrated thermistor up 3°. Removed from adaptive defrost to 8 hour defrost. Adjusted mullion heater. Tested operation, all tested good. No water leaks present."
Jonathan S.
ICE MACHINE KITCHENAID KUIC15NRTS0 "Arrived on site for ice machine not making ice. Performed diagnostics mode and found no frost pattern when compressor and condenser fan test. Found condenser running. Found seal system failure. Will need to replace compressor, evaporator and filter drier.
Clif L.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Arrived on site to diagnose a refrigerator that is making scraping noises when opening freezer door. Found freezer hinge out of alignment causing rubbing between upper door and hinge assembly. Adjusted upper hinge and pin assembly and tested unit. Found all is functioning properly at this time. no leaks were found at time of service.
Clif L.
WASHER GE HTW240ASK4WS "Arrived on site to replace gearcase, belt, and shifter for washer. Replaced all three parts and found all is functioning properly at this time. No leaks were found at time of service."