Local Reviews
for Burnet, TX

Rated 5.0 out of 5 stars based on 5 customer reviews

Map of Burnet, TX

Timely and Reliable Service





Map of Burnet, TX

Great service!




Great job. Arrived on time. Explained thoroughly what the problem was and what they did to fix it. Highly recommended.


Map of Burnet, TX

Prompt. Professional.




Very professional. Prompt. Would use again.


Map of Burnet, TX

Profetional




He was fast and very professional!


Map of Burnet, TX

Great Service




Steve was very knowledgeable about the product. He was able to fix the problem quickly. He was very polite, would not hesitate to call him if we have any other problems.


Thomas L.

Thomas L.

Arrived on site for improper draining. Tested unit and unit drain properly. Suggested that the customer had her drain line elevated and her reverse osmosis drain be separated from dishwasher drain. All water connections were Dry.

Near S Water St, Burnet, TX 78611
Thomas L.

Thomas L.

Near S Water St, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for him proper operation. Found that a locked up drain pump cause the main control to fail. Replaced and tested and all operations are normal. All water connections were dry.

Near E Live Oak St, Burnet, TX 78611
Thomas L.

Thomas L.

Near E Live Oak St, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for no operation. Found unit functioning properly and all cycles. Customer also is experiencing leaking water. Found no leaks at this time. However the unit has a lot of suds inside it. Customer to run vegetable oil in cycle with no dishes to illuminate suds. All water connections were dry.

Near US-281, Burnet, TX 78611

Schedule Service Online



If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Appliance Express for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.



About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $99.99 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Customer Financing Available

For any repair that is over $99, a financing option is available through Paypal Credit.
Learn More about our Financing
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HOW WE SCHEDULE

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Appliance Express, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Warranty on Service Call*, Labor, and Parts on any completed repair.

When you deal with Appliance Express, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.

*Only applies to service call if there is a completed repair. Service is only guaranteed for 30 days in any other circumstance.


Appliance Express
Reviewed from Google

4.9 out of 5 stars

ANNA SHUFORD
ANNA SHUFORD

5 out of 5 stars

posted 1 month ago

Our oven broke and Appliances Express was sent to repair it through our extended warranty company. They came out that same week and Mike Gomez was very friendly, courteous, informative and professional. He gently stored our oven's door and the oven itself in a safe secure place and swiftly found and fixed the issue. He had the oven back up and running in less than fifteen minutes (all while patiently explaining his steps, process and findings). I would definitely recommend Mike Gomez from Appliances Express for your appliance service needs.