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Local Reviews
for Burnet, TX

Rated 4.9 out of 5 stars based on 16 customer reviews

Map of Burnet, TX

Great Service




Thomas was a pleasure


Map of Burnet, TX

Excellent customer service!





Map of Burnet, TX

Great





Map of Burnet, TX

Great servive




Great job, on time and fixed issue.


Map of Burnet, TX

Great job!





Map of Burnet, TX

Great first experience!




The technician was very personable and knowledgeable. He competed the repair and gave me a thorough update as to what happened and what he did to make it work properly.


Map of Burnet, TX

Unfortunately, washer was DOA




Quick response time. Polite and competent service. Unfortunately our washer was not worth repairing. Would certainly call Appliance Express if I needed help again. Only giving 4 stars because they just assessed damage, not repaired.


Map of Burnet, TX

Great Service




Prompt, courteous and very professional. Could not be better. Thank you for sending me the best anyone could ask for. Thanks Again, Jay Colquitt


Map of Burnet, TX

Very professional




Best service I have had in a long time. Gave us a day, emailed confirmation and call the day of the service with a time Showed up when expected completed work quickly and was through.


Map of Burnet, TX

Great technicians




The first technician, Steve, was courteous and efficient. Appliance Express ordered the wrong part, so we still could not use our range. Today, Thomas Lott was also courteous and efficient and had our range repaired in record time. He showed me the defective bake element and explained what happened. The technicians were excellent, but office staff at Appliance Express need training in customer service.


great experience




Tommy was very professional and was on time and knew what he was doing.


Timely and Reliable Service





Great service!




Great job. Arrived on time. Explained thoroughly what the problem was and what they did to fix it. Highly recommended.


Prompt. Professional.




Very professional. Prompt. Would use again.


Profetional




He was fast and very professional!


Great Service




Steve was very knowledgeable about the product. He was able to fix the problem quickly. He was very polite, would not hesitate to call him if we have any other problems.


Thomas L.

Thomas L.

Arrived on site for leaking inlet water valve. Found the in the hot water valve leaking inside machine. Replaced and tested. All water connections were dry. Customer will re-install the unit after we leave due to utility room conditions.

Near TX-29, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for Noisey operation. Found fresh food temp at 38 and freezer temp at -3. All operations were normal and quiet. Customer had defrosted the unit prior several days ago. Suspect defrost cycle problem. However defrost heater energized in diagnostics testing. All water connections were dry. Customer to observe u it operations.

Near N Hill St, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for unit leaking water. Found restricted drain line. Replaced drain line. Water connections are all dry. Erica ran card for payment.

Near Co Rd 202, Burnet, TX 78611
Thomas L.

Thomas L.

Removed and replaced control that would display temperatures and that would not shut. Burner off. Unit is now operating correctly.

Near 2nd St, Burnet, TX 78611
Thomas L.

Thomas L.

Near Co Rd 100, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived and replace both rails as bearing were falling out. Unit now operates correctly.

Near Co Rd 100, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for no ice condition. Found icemaker to have a defective drive Motor. Replaced and tested. Water connections were dry. Customer I needs to correct very low water pressure to unit.

Near Co Rd 200, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for water leaking into fresh food section. Found the defrost drain line had frozen. Defrosted and tested.

Near E Washington St, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site no ice condition. Found unit to have any evaporator leak. Unit also had a defective condenser fan motor. It also had a defective recirculation pump. Replaced all and tested well.

Near E Washington St, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for no operation. Arrived to find control displaying F3E0 for shorted sensor. Removed and replaced shorted sensor. Tested the unit. Unit never stopped heating. My meter showed 450 and control showed 120. Ordering control Sarah assisted.

Near 2nd St, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for no spin condition. Recalibrated control and spin now functions properly. Water connections were dry.

Near Southland Dr, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for no heat condition. Found that the heating element has failed causing the unit not to drive. Removed every replaced failed heating element. Unit now operates properly. This is a different issue than the last repair. Dryer and house venting are clear.

Near Eagle Ridge, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site and replace torn door gasket. Venting in dryer is clear. Venting in house was discussed with customer. All operations are now normal.

Near Cherry Ridge Dr, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site install previously diagnosed and ordered parts. Removed and replaced the UI control; tested unit and unit tested good. No water connections to unit due to it sitting outside under the carport. Job completed.

Near TX-29, Burnet, TX 78611
Mike C.

Mike C.

Maytag Dryer LDE410 Arrived to find unit making a squeaking sound during operation. Found drum support rollers and pulley bearings worn from normal wear and tear. Installed new support rollers and pulley. Checked operation and unit checks good.

Near TX-29, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for Noisey fan motor. Tested unit and fan was loud. Quoted the customer for a fan motor $149.58 and service/labor $219.99. Customer agreed to the service and paid service fee. Remaining balance is $291.82. Office to order parts and schedule return service 04/11/18 JA.

Near Hoover Valley Rd, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site to inspect dryer not drying. Customer advised she has to dry her clothes three times or more to get them dry. Verified ohms at the heating element and it read open. Checked the heating element and found it burnt and broken. Office to order element, cutoff and schedule return service. 04/09 MS

Near Eagle Ridge, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for leaking icemaker. Found slow turning module motor causing icemaker to overfill. Replaced icemaker. All water connections were dry at time of service

Near TX-29, Burnet, TX 78611
Thomas L.

Thomas L.

Replaced failed door switches and control. Unit operates as designed.

Near Rexford Dr, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for no fan operation. Found fan was electrically shorted. Replaced and tested.

Near TX-29, Burnet, TX 78611
Jerry C.

Jerry C.

WED9600TA0 arrived on site for a noisy dryer. Placed the unit in normal dry and once turned on, the unit became very noisy. Upon further inspection, found that the belt tensioner pulley was damaged. Removed and replaced all parts within the dryer repair kit. Cleaned lint within the unit and tested unit. Unit operated as designed. Also found that the bottom drawer of unit was off track. Adjusted the drawer by placing it back on track. Job completed.

Near Co Rd 116, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for unit filling and draining repeatedly. Tested unit and found unit needed to be calibrated. Calibrated unit and unit now operates properly. All water connections were dry.

Near County Rd 340, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for leaking/Noisey operation. Found outer tub had shattered. Unit is stacked and will take 2 men and approx 3 hours to repair. Customer will replace unit.

Near Amber Oaks, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for water leak, unit sits outside and found leak coming from water valve, also found sensor was corroded as well as wire harness.

Near Co Rd 119, Burnet, TX 78611
Thomas L.

Thomas L.

Removed and replaced leaking fresh food evaporator and contaminated compressor. No water hooked up to this unit as it is out under a carport.

Near Eagle Ridge, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for no cool condition. Found compressor cycling off and on. Replaced defective start device. Unit now runs properly. No water hooked up to this garage unit.

Near N Water St, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for no operation of inside lights. All lights were out. Replaced defective control and now all interior lights operate. No water leaks observed.

Near FM3509, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for no wash, found seized motor. Will need to order. Erika assisted with part. All water connections dry.

Near TX-29, Burnet, TX 78611
Thomas L.

Thomas L.

Arriv3d on site for ice machine not making ice and making loud dishwasher sound. Turned the unit on and as the bowl filled with water found that the recirculating pump tube was not connected and was forcing water out of he bowl into the compartment. Attached the tube and the unit began to function properly. No leaks found/all connections were dry.

Near TX-29, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for left fridge door making noises when opening. Adjusted the hinge and the noise stopped. Observed no leaks all connections were dry.

Near Lonesome Bird Ln, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for no ice production replaced, valve and housing. Verified all connections dry.

Near Co Rd 200, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for no drain, found no issues at this time, ran through cycle wash, fill, drain, and spin all work to spec. All water connections dry.

Near Farm to Market Rd 963, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for front load washer that would not unlock, found non operative door latch, replaced door latch verified operations. Checked water connections verified them as dry.

Near Ranch Rd 2341, Burnet, TX 78611
Thomas L.

Thomas L.

Ice bin lever has failed and bin can no longer be removed from door. Replaced and tested and all water connections are dry

Near Fox Cir, Burnet, TX 78611
Thomas L.

Thomas L.

Ice bin lever has failed and bin can no longer be removed from door. Replaced and tested and all water connections are dry

Near Fox Cir, Burnet, TX 78611