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for Brushy Creek, TX
Dilip - Brushy Creek, TX
Great Service, two times in a row, not because I got lucky...these guys are truly professional, caring and awesome. I think it is the company culture.
Pulte - Brushy Creek, TX
OVEN WHIRLPOOL WOD93EC0AS05 "arrived on site to insect oven door rubbing. Upon further inspection, I found that the bottom oven door was rubbing against the vent at the bottom of the unit. I removed the bottom oven door and adjusted the vent and put the door back on and tested. The door no longer rubbed. Job completed."
VENTHOOD KITCHENAID KVWB406DSS2 Arrived on site and tested operation. Found lights would not turn on. Inspected harness and connections. Found connection of main harness not seated in molex connection on the right side light which is the first light in the series. Locked harness into molex and tested. Unit working properly. Job complete
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher not draining. Upon arrival, the customer met me outside and advised that the unit is not drying the dishes and as water on the door and walls. Upon further inspection, I found that the customer is not using rinse aid. I explained the importance of using rinse aid and provided some examples of brands of rinse aids to use. I provided use and care tips to the customer. I placed the unit in diagnostics and tested with no error codes at the beginning. The unit operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed."
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose a dishwasher that is not draining. Found plug not removed from garbage disposal. Removed plug and tested unit. Found all is working properly at this time.
OVEN WHIRLPOOL WOD93EC0AS05 "arrived on site to inspect oven temps not correct. Upon further inspection, the customer advised that she believes the temps in the oven are not right. Using my thermalcouple, I placed my lead in the middle of the center rack and began testing on Bake at 350 for Standard Preheat Multi-rack only. When the unit beeped at 350 my temp reading was 376. I recorded the next five readings which were 352, 355, 333, 356, 346 for and average of 348 degrees. I advised the customer of my findings and recommended some tips to better help her when cooking. I cannot find anything mechanically wrong with this unit/temps are good."