Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Briarcliff, TX
Great service fixed issue
Charles - Briarcliff, TX
Jennifer - Briarcliff, TX
My husband was there when he did the work and said he did a great job.
Joe - Briarcliff, TX
Great service!! Friendly, professional and efficient!!
Hyde - Briarcliff, TX
The technician replaced the ice maker but did not confirm it was working. Two days later we are calling for another warranty claim and another home visit.
James - Briarcliff, TX
Brandon don did a great job and as usual was very courteous and professional.
William - Briarcliff, TX
Knowledgeable and Great Service
James - Briarcliff, TX
The technician was very knowledgeable and polite. He answered all our questions.
Hard to fathom
Marianne Naufel - Briarcliff, TX
Your office and Paul-hard to fathom how great this service is - and no I am not overstating. This is a company that operates from a true service perspective-you get the feeling they really value what they do and who the help.
Very good service
David Gavin - Briarcliff, TX
Very helpful; and solved problem
Eldon - Briarcliff, TX
OVEN WHIRLPOOL WEG750H0HZ0 Arrived onsite for the range with the oven not powering on and the oven light not turning on from the control panel. I found the unit working correctly when I had arrived. Mr stated that he had been on the phone again with Whirlpool before I had arrived and they had him power cycle the unit with a 5 minute delay and the unit started working again. I explained to mr about power surges and lightening strike affects with the oven since he located by Lake Travis. I lost explained that it was important for him to connect the unit to WiFi so the unit could get all the downloads and work properly. I gave mr the WiFi help line number and showed him the App to download on his smart phone. Call complete.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived onsite for the refrigerator with door closure and leveling issues. Mr stated the refrigerator door pops when it’s opened and closed, the freezer door doesn’t open correctly when the handle is pulled from the left side, and the deli pan doesn’t close correctly all the way leaving it partially open. I found the FC door closure not working correctly and causing the popping noise. I found the deli drawer bottoming out on the right rail but the left rail still had over and inch before the back of the drawer would touch it. I found the left side rail and bracket not working correctly causing the FC door not to close properly. Ordering 12607103AP CENTER HINGE ASSY&, WP67003638 CLOSER, WP67001314 PAN- DELI, WP67001054 GLIDE LT, WP67001053 GLIDE RT, 2EA WPW10120018 SLIDE, WPW10284685 BRACKET, & WPW10284684 BRACKET. ordrng 1 12607103AP (CENTER HINGE ASS&-STD) and 1 WP67001053 (GLIDE RT) and 1 WP67001054 (GLIDE LT) and 1 WP67001314 (PAN- DELI) and 1 WP
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for door closure issue. Tested fresh food door operation,found no issues with door closing,checked seals good. Advised customer to physically close left side door with mullion,found moisture on middle divider between freezer and fresh food,added adhesive to gaps between liner and cabinet,checked freezer door seal good."
VENTHOOD KITCHENAID KVUB606DSS3 "Replaced vent fan motor assembly, found existing fan blade broken missing several blades. Replaced both led lights and unit operating as designed job complete"
COOKTOP KITCHENAID KGCU467VSS02 Arrived on job to adjust burner flame. Adjusted flame and showed customer results. No gas leaks detected at time of service.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for unit not washing or draining correctly. Test unit and found glass in drain motor. Removed glass test unit and unit test good job complete.
DISHWASHER KITCHENAID KDTE104ESS0 Arrived onsite for the dishwasher not working. I found the pump not running with 121VAC to it. I replaced the sump and motor assembly and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for oven not powering on. Verified warranty coverage, closing document attached to work order. Performed diagnostics and tested voltage to unit, found within range. Tested voltage going to thermal fuse, found 120 volts going into fuse no voltage out. Found failed fuse. Removed fuse and installed new. Tested unit, all tested good. Spoke with customer on user care guide."
REFRIGERATOR KITCHENAID KRSC500ESS00 Arrived on site for no ice. Found broken wires inside harness sleeve at bottom of freezer door u it will need new door and icemaker due to icemaker warped. Need AUTHO approval; ordrng 1 LW10726007 (FRZR DOOR)
OVEN WHIRLPOOL WEG750H0HZ0 "Arrived on site for customer complaint of UIB not responding, I did a hard reset, unit tested good."
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for customer complaint of no ice production, found faulty control board, after replacing control, unit tested good."
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for customer complaint of unit not making ice, I found faulty ice maker, I replaced ice maker, unit tested good."
REFRIGERATOR/TOP GE GFE26GSKJSS Arrived onsite for the refrigerator not dispensing water. I found the water line kinked. I advised mr to replace the line with a braided pex line and have a 90 degree fitting installed at the wall. There were no water leaks present at the time of service. Call complete.
OVEN WHIRLPOOL KOCE500ESS06 "Arrived on site to replace control panel, after replacing panel, unit tested good."
OVEN KITCHENAID KOCE500ESS05 Arrived on site to diagnose an oven that is taking too long to cook. Tested unit and found open temperature 20° to low. Adjusted unit through calibration settings to account for temperature offset. No further repairs are needed and all is working properly at this time.
OVEN WHIRLPOOL KOCE500ESS06 Arrived on site to diagnose an oven that is giving error codes. Tested unit and found F1E0 ever saved on control indicating failed user interface. Is it interface will need to be replaced to complete repairs. As revision number was not sent with model number part brought today was incorrect. Ordering correct panel and set return date for 3/29/19.; ordrng 1 W11093254 (panl-cntrl)
VENTHOOD WHIRLPOOL WVU37UC6FS0 "Arrived on site to replace fan blade, after replacing, unit tested good."
VENTHOOD UNKNOWN WVU37UC6FS0 "Arrived on site for customer complaint of pound noise during use, found broken fan blade, ordering fan blade. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE) and 1 W11099714 (wheel-blwr)"
DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site for customer complaint of upper rack dishwasher falling down, found left side track was broken, I replaced the track, unit tested good.
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for customer complaint of unit not agitating, I put unit into diagnostic mode, every test passed, no error codes, I calibrated unit, tested good."
COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site to replace valves, after replacing, unit tested good."
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 "Arrived on site for no water. Checked line water to valve and exiting first valve,no water from dispenser valve. Diagnosed inlet water line to filter housing was installed to incorrect location on valve and outlet line was inserted to inlet of valve. Installed filter housing waterlines to correct location on valve tested water dispenser unit working as designed."
COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site for customer complaint of burners not working properly, flames to low. Found regulator and valves needed adjusting, after adjusted unit tested good."
WASHER MAYTAG MVWB725BW "Arrived on site for customer complaint of unit leaking while not in use, found faulty water valve, I replaced valve unit tested good."
DRYER WHIRLPOOL WED92HEFC0 "Arrived on site for customer complaint of unit shutting down during use, found F4E3, F4E4 error codes, found line 2 voltage drop, instructed customer to call electrician to check breaker and plug. Collected service fee on cc."