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for Briarcliff, TX
Lori - Briarcliff, TX
Arrived promptly, worked efficiently. Friendly and helpful repairman.
Helen - Briarcliff, TX
Brandon was very personable and professional, he made the repair in a short amount of time and took the time to talk about the ice makes and what to do in the future.
Hilary - Briarcliff, TX
Took care of business
Chris - Briarcliff, TX
Great tech/office communication needs to improve
Ross - Briarcliff, TX
Great tech! Office needs to improve on communicating details I give for tech as how to gain access/leave my home. Due not being home when tech is on property. Also every time I’ve had techs out they have been awesome and typically have some form of communication issue w/the office.
Great Service and Great Technician
Joe - Briarcliff, TX
Service was great, on time and job was completed. The tech, Andy, was very knowledgeable .
"Edgar - Briarcliff, TX
Tech came in and made the repair fast. Appliance works great
Carrie - Briarcliff, TX
Thank you Andy!
Leah - Briarcliff, TX
Andy fixed our ice machine quickly and easily! He was extremely positive, very polite and had a great attitude!
Ellen - Briarcliff, TX
Paul was always on time and very efficient, clean, positive attitude and explained everything so well.
Great service fixed issue
Charles - Briarcliff, TX
Jennifer - Briarcliff, TX
My husband was there when he did the work and said he did a great job.
Joe - Briarcliff, TX
Great service!! Friendly, professional and efficient!!
Hyde - Briarcliff, TX
The technician replaced the ice maker but did not confirm it was working. Two days later we are calling for another warranty claim and another home visit.
James - Briarcliff, TX
Brandon don did a great job and as usual was very courteous and professional.
REFRIGERATOR KITCHENAID KRFC302ESS02 "Arrived on site for door closure issues. Found mullion divider not entering latch,adjusted height of mullion,tested door operation good unit working as designed."
RANGE WHIRLPOOL WFE500M4HS "Arrived on site for customer complaint of unit not heating properly, found unit was working as designed, this model is not digital and no way to calibrate."
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of unit not heating properly, no sound on timer or push of buttons, and bottom trim being damaged. Found failed console, unit would not go into diagnostic mode and no sound. Found vent and trim damaged after customer had house inspection. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10327373 (vent-oven) and 1 WPW10351236 (trim)"
OVEN WHIRLPOOL WOS51EC7HS00 Arrived on site to test unit for not heating. Test unit and foundopend thrmst fix. Replaced test unit and unit test good unit heated to 350
REFRIGERATOR KITCHENAID KSRB25QGSS01 "Arrived on site for customer complaint of unit not dispensing ice, found broken bracket. WP2180226
DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site for customer complaint of top rack falling off, found both adjusters broken, I replaced both adjusters, unit tested good.
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for customer complaint of unit not making ice, found ice maker E3 error code in test 120, called techline, unit needs new ice maker. SR#7728401061 ; ordrng 1 W11026494 (icemaker)"
OVEN GE CES750P4M1W2 "Arrived on site for customer complaint of oven lights not shutting off and oven not heating. Called GE tech line, they want us to replace UI control, main control, and switch assembly. I replaced UI control, ordering main control and switch assembly. Also ordering light bulbs from burning out. Case #04191541 ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 2 WB08T10002 (range oven lamp asse)s and 1 WB24X31698 (SWITCH ASSEMBLY ) and 1 WB27X32101 (CONTROL)"
MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site for customer complaint of unit not starting, found frame was bent just enough to cause door not to close.
ICE MACHINE WHIRLPOOL WUI75X15HZ00 Arrived onsite for the ice machine not making ice. During testing found that the ice machine is not getting water. Upon inspection found that the water line going to the ice machine was crimped causing the issue. Un crimped the hose and ice machine is now getting water and tested good. Complete
COOKTOP KITCHENAID KCGS556ESS02 "Arrived onsite to adjust alignment of cooktop . Found that RF and RR gas valve was bent, need to be replaced valves to secure knobs in the correct position . ; ordrng 1 W10717628 (valve-gas) and 1 W11209791 (VALVE )"
MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site for customer complaint of unit not starting, found interlock switches were not making contact with door latch, I replaced interlocks, found door needs replacing due to latch on door not making contact all the time. Ordering door; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11173823 (DOOR)"
OVEN GE CES750P4M1W2 "Arrived on site for customer complaint of oven not heating and light staying on. Found door open during cooking error when both doors were closed, I inspected control and wire harness coming from door switches, I could not see anything loose or pinched, ordering control and door switches. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 2 WB24X27550 (plunger switch)s and 1 WB27X31709 (CONTROL)"
COOKTOP WHIRLPOOL WCG97US0HS00 "Arrived on site for customer complaint of gas ignition issues, found gas pressure to burners not correct, found plunger inside regulator was upside down, I reversed the plunger and adjusted all burner valves, unit tested good."
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for customer complaint of white film everywhere, found hard water build up, no rinse aid being used, but dishwasher tested good in diagnostic mode. Instructed customer to clean unit
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for customer complaint of upper rack falling off, found front stop on right side had come loose, I adjusted right side track and reattached stop, unit tested good, if problem continues, will need tracks and stops."
MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site for customer complaint of unit working only sometimes, found control board relays clicking, but not turning on. I replaced control, unit was still intermittent. Ordering the interlocks and ac filter board. ; ordrng 1 CNOTE (A/C FILTER BOARD ) and 1 CNOTE (PARTS RESEARCH AC FILTER BOARD) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11433682 (INTERLOCK) and 1 W11433683 (INTERLOCK)"
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for customer complaint of unit not draining, found failed pump, I replaced drain pump, unit tested good. No leaks"
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for water leaking. Found fresh food evaporator floor with water/ice. Removed compressor cover found obstruction in drain tube,cleared drain tube removed ice and water from fresh food advised customer to defrost unit 24hrs to clear in liner.
VENTHOOD UNKNOWN UXT4236ADS "Arrived on site and inspected vent hood and found no missing parts, unit does not come with a standard 40 watt bulb. job complete"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to replace auger motor, I replaced auger motor, unit tested good."
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for customer complaint of dispenser not opening, found broken dispenser, I replaced dispenser, unit tested good."
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for customer complaint of unit leaking, found vent assembly was detached from vent cap. I reattached vent cap to vent assembly, unit tested good."
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for customer complaint of unit not dispensing ice, found faulty auger motor, ordering motor. ; ordrng 1 W10225313 (motor)"
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to install sleeves. Installed part test unit and unit test good job complete.