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for Bertram, TX
Bob - Bertram, TX
Great warranty service
Great and reliable service
Keith - Bertram, TX
Great and Fast service
Janice - Bertram, TX
I will use Appliance Express again
Mary - Bertram, TX
James was ready to handle the job. Did it quickLy and professionally. Would recommend him again if work were needed.
David - Bertram, TX
Great customer service and quick repair.
Nancy - Bertram, TX
Repairman showed up on time as scheduled. He was very nice & professional.
David - Bertram, TX
Jonathan at Appliance Express did a great job. He explained the issue very clearly and gave us tips on how best to use our washing machine.
Joseph - Bertram, TX
Kayla - Bertram, TX
He was very nice and it was a very fast fix.
Mary - Bertram, TX
Man was on time and went right to fixing the problem. Quickly repaired.
Keith - Bertram, TX
Very good experience
Patricia - Bertram, TX
Had never used this company before, but was very pleased with the service. Unfortunately, it required 2 trips because of a part they did not have the first time, but the refrigerator was not out of operation - it was just the lights were out.
Gregg - Bertram, TX
Lora - Bertram, TX
Sherry - Bertram, TX
DISHWASHER MAYTAG MDB9959SKZ0 "Arrived on site to install previous diagnosed parts. Removed vent and gaskets, installed new. Performed diagnostics mode and monitored operation. All tested good, no water leaks detected."
COOKTOP WHIRLPOOL KCGS956ESS02 Arrived on site and tested operation. Found right front burner has very large flame. Inspected orifices and found outer orifice is a 105 and should be an 80. Also found center power burner had 97 and is supposed to have 105. Installed correct orifices into correct locations and tested operation. Unit tests good. Job complete
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and installed new control and evaporator fan. Tested operation and found unit working properly. Job complete
FREEZER WHIRLPOOL WZC3115DW01 Arrived on site and tested operation. Found compressor terminal has shorted out and burned out start device. Ohmed compressor and found start and run windings shorted. Unit will need new compressor to repair. Office to schedule return services for 2 hours; ordrng 1 CNOTE (2 HR SS) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and tested operation. Found control will not allow all test functions and is skipping steps and not running them correctly. Also found no voltage to freezer fan motor. Unit will need new control and evaporator fan to repair. ; ordrng 1 AUTHO (AUTHO) and 1 WPW10317076 (cntrl-elec)
WASHER MAYTAG MVWX655DW1 "Arrived on site and inspected unit. Found oil leaking from gear case and has completely coated the motor, belt, cam and dust cover. Unit will need all 3 to repair due to the amount of oil on surfaces. ; ordrng 1 AUTHO (AUTHO) and 1 W11026785 (motor-drve) and 1 W11239857 (belt) and 1 WPW10427633 (pulley shield)"
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the RC=63 degrees. I found a large amount of frost/ice built up on the evap cover. Removed the debris and cover and found a large amount of frost/ice on the evaporator specifically a large block of ice/frost on the capillary tube and suction tube in the top left corner. Tested the defrost element and it was good. Pulled unit out and removed back cover and tested amp draw at the compressor. Reading was 1.11amps. Went to the back of the unit and found a sweat spot with dripping condensation at the middle of the back of the unit approximately 8-12 inches above the evaporator area. Contacted techline and spoke to JK and advised of my findings. No water leaks observed during service, job completed."
REFRIGERATOR GE GNE25JSKGFSS "Arrived on site to install previously diagnosed and ordered part. Due to the main control failure, I removed and replace the main control and tested. Once unit came on, it immediately began to cool. No water leaks observed during service, job completed."
WASHER GE GSD3360K65SS "Arrived on site to inspect dishwasher leaking water. Tested the unit and found too many suds in the tub which were pushing the water over the reservoir onto the floor at the right front corner. I found that the door gasket was badly crimped in the bottom right corner of the door. I removed and replaced the gasket and retested. Unit is operating as designed. No water leaks observed at the end of service, job completed."
DISHWASHER BOSCH SHX68T56UC/07 Arrived onsite for a dishwasher not turning on. I found 120VAC out of the wall outlet. I found no power at the main control. I found the terminal block in the Bosch power supply box burned up. The terminal block needs to be replaced.; ordrng 1 00628793 (TERMINAL)
WASHER WHIRLPOOL MVWB855DC3 "Arrived on site for washer not powering on. Tested voltage at outlet and found correct voltage and polarity. Performed diagnostics mode and checked fault codes. Found error F2-E1 stuck key and F6-E2 miscommunication between control and UI. Performed encoder test and found all keys passed. Found unit would not go in to component test mode. Checked continuity on wire harness between you are in control. Found failed control.
WASHER MAYTAG MHW6630HW "Arrived on site for washer leaking water out of dispenser. Inspected unit and work area. Performed diagnostics mode and tested water valve. Found water leaking from dispenser housing. Removed failed dispenser and installed new. Performed diagnostics and activated test operation. All tested good, no water leaks detected."
DRYER MAYTAG MDG7400AWW Arrived on site and installed new timer and insert. Tested operation and found unit working properly. Job complete
REFRIGERATOR WHIRLPOOL WRF540CWBM01 Arrived on site and found right gasket tearing on right door. Installed new gasket and warmed to allow for proper seal. Unit tests good. Job complete.
REFRIGERATOR GE GNE25JSKGFSS "Arrived on site and tested operation. Found compressor not running and no voltage to,compressor. Unplugged unit to reset control and found compressor now running. Unit has failed electronic has failed. Office to schedule return services once part eta known. ; ordrng 1 WR55X30598 (board t main bf vs)"
DRYER MAYTAG MDG7400AWW Arrived on site and tested operation. Found burner ignites but cuts off premature. Found unit would no longer start after first test due to push start on timer has failed. Unit will need new Timer and knob cap to test further. ; ordrng 1 AUTHO (AUTHO) and 1 WP22003989 (insert) and 1 WP338906 (sensor)
RANGE WHIRLPOOL WFE505W0JZ0 Arrived on site and tested operation. Found oven warm and broiled element hot. Accessed components and found broil harness shorted to ground which has caused broil relay to weld contacts together. Corrected harness routing and installed new control. Tested operation and found unit working properly. Job complete
WASHER MAYTAG MVWX655DW1 "Arrived on site and tested operation. Found no faults in memory. Tested valves in diagnostics and found to be good. Tested fill level on unit and found to be low. Ran calibration and tested again. Found fill levels low and deep,water fills less than normal. Installed new control and tested. Unit now operating as designed. Job complete"
RANGE WHIRLPOOL WFG320M0BW2 Arrived on site and tested operation. Found no operation from control when selecting oven light on. Unit has failed control. Installed new control and tested operation. Unit tests good. Job complete
MICROWAVE WHIRLPOOL WMH32519HZ0 Arrived on site and installed new sensor. Tested operation and found unit working properly. Job complete
WASHER MAYTAG MVWC555DW1 Arrived on site and tested operation. Found drain pump humms then stars. Inspected for obstructions and found non. Motor has failed on pump. Installed new pump and tested operation. Unit tests good and all water connections dry at time of service. Job complete
MICROWAVE WHIRLPOOL WMH32519HZ0 Arrived on site and tested operation. Found error for humidity sensor. Ohmed sensor and found to be out of range causing cooking issues on sensor cooking cycles. ; ordrng 1 W10833858 (sensor)
RANGE AMANA AER6303MFS2 Arrived on site and tested operation found unit working properly as designed. Customer stated that the front panel gets hot. I explained to her that there are air flow vents coming from the front of the unit and heat will rise and escape there causing unit to heat up like that. Document picture of air flow vents. Job complete.
RANGE WHIRLPOOL WEG750H0HZ0 Arrived onsite and tested operation found error code f6e0Gained access to main control and found visible signs it had failed. Installed new control hv and tested operation found unit working properly job complete.
DRYER FRIGIDAIRE AEQB7000ES0 Arrived on site and installed previous diagnosed parts tested unit. Unit test good job complete.