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for Bertram, TX
David - Bertram, TX
Great customer service and quick repair.
Nancy - Bertram, TX
Repairman showed up on time as scheduled. He was very nice & professional.
David - Bertram, TX
Jonathan at Appliance Express did a great job. He explained the issue very clearly and gave us tips on how best to use our washing machine.
Joseph - Bertram, TX
Kayla - Bertram, TX
He was very nice and it was a very fast fix.
Mary - Bertram, TX
Man was on time and went right to fixing the problem. Quickly repaired.
Keith - Bertram, TX
Very good experience
Patricia - Bertram, TX
Had never used this company before, but was very pleased with the service. Unfortunately, it required 2 trips because of a part they did not have the first time, but the refrigerator was not out of operation - it was just the lights were out.
Gregg - Bertram, TX
Lora - Bertram, TX
Sherry - Bertram, TX
Sharon - Bertram, TX
On time and very knowledgeable
Erin - Bertram, TX
My refrigerator was fixed in no time at all. Jonathan was professional and very friendly.
On time, very knowledgeable, very friendly, great experience.
Beth - Bertram, TX
Would recommend them to anyone
Melissa - Bertram, TX
WASHER MAYTAG MVWC555DW1 Arrived on site and tested operation. Found drain pump humms then stars. Inspected for obstructions and found non. Motor has failed on pump. Installed new pump and tested operation. Unit tests good and all water connections dry at time of service. Job complete
MICROWAVE WHIRLPOOL WMH32519HZ0 Arrived on site and tested operation. Found error for humidity sensor. Ohmed sensor and found to be out of range causing cooking issues on sensor cooking cycles. ; ordrng 1 W10833858 (sensor)
RANGE AMANA AER6303MFS2 Arrived on site and tested operation found unit working properly as designed. Customer stated that the front panel gets hot. I explained to her that there are air flow vents coming from the front of the unit and heat will rise and escape there causing unit to heat up like that. Document picture of air flow vents. Job complete.
RANGE WHIRLPOOL WEG750H0HZ0 Arrived onsite and tested operation found error code f6e0Gained access to main control and found visible signs it had failed. Installed new control hv and tested operation found unit working properly job complete.
DRYER FRIGIDAIRE AEQB7000ES0 Arrived on site and installed previous diagnosed parts tested unit. Unit test good job complete.
DRYER FRIGIDAIRE AEQB7000ES0 Arrived onsite and tested operation found unit making a loud noise. Gained access to the heating assembly and found visible signs of scratches on baffle due to heating element heating and expanding causing it to rub on baffle Unit will need new heating assembly and baffle to repair. ; ordrng 1 131553900 (heater-housing assy) and 1 3204254 (pump-complete)
MICROWAVE GE CEB515P2N1SS Arrived on site and tested operation found unit not responding. Accessed the thermostat and tested it found that it had failed. Upon further inspection I found that the fan blade was hitting duct to the magnetron. Positioned fan on motor correctly. Installed new thermostat. And tested operation. Found unit working properly. Job complete.
DISHWASHER BOSCH SHE3ARF2UC/22 Arrived on site and tested unit found error e9. Tested heater and found that it had failed. Installed new heat pump. Tested operation and found unit working properly. Job complete.
DRYER FRIGIDAIRE AEQB7000ES0 Arrived on site and tested operation found unit makin a loud squealing noise. Upon further inspection found rear bearing had failed. Installed new bearing kit. Tested unit. Unit test good job complete.
WASHER MAYTAG MVWX655DW1 Arrived on site and tested unit found multiple fault codes. Cleared fault codes and ran diagnostics found no more faults. Tested suspension found it failed. Installed new suspension. Tested operation and found unit working properly job complete.
REFRIGERATOR GE PFD28KBLCTS KD) Arrived on site and tested operation. Found overload tripping within 30 seconds of start up. Ohmed out compressor found to be good. Installed new overload and tested. Found unit working properly. Job complete
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site. Found ice maker making ice. Found Dispenser motor had failed. Installed new dispenser motor. Tested operation and found unit working properly. Job complete.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site and installed new fan harness due to open bi metal. Tested operation and found unit working properly. Job complete
RANGE WHIRLPOOL WFE525S0JZ0 "Arrived on site and found damage to cooktop, side panel and rear panel.
DISHWASHER BOSCH SHP65T55UC/02 Arrived on site and tested operation. Found heavy button not responding and times for cycles incorrect. Called tech line and spoke to Dave. Unit will need ui and control replaced as there is a software issue causing incorrect operation of cycle selection. Office to schedule return service ; ordrng 1 00746432 (UI) and 1 00752738 (CONTROL)
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site and found freezer evaporator frozen solid. Tested defrost circuit and found open bi metal. Unit will need new evaporator fan with harness to repair. I will also bring the heater and control on return visit. Customer to thaw unit for 48 hours prior to repair. ; ordrng 1 WP12729128 (heater)
FREEZER FRIGIDAIRE LFFH17F3QWC Arrived on site and found drain frozen and unit leaking water. Found temperatures at 2 degrees at top section and 26 near bottom. Cleared drain and moved bagged items blocking vents. Unit tests good. Job complete
DISHWASHER BOSCH SHP65T55UC/02 Arrived on site and installed ew latch assembly. Tested operation and found unit working properly and all functions test good. Job complete
DISHWASHER BOSCH SHP65T55UC/02 Arrived on site to install previous diagnosed parts. Gained access to main control. Removed failed control and installed new. Removed UI and installed new. Powered unit on and found error code for hall sensor/door latch. Tested DC voltage to sensor and found 12 DC. Called Bosch tech support and spoke Dave. Found sensor will need to be replace. ; ordrng 1 00630784 (LATCH ASSEMBLY )
DISHWASHER BOSCH SHP65T55UC/02 "Arrived on site for dishwasher not powering on. Performed diagnostics and tested voltage to unit and found correct. Pulled unit to gain access to control and tested voltage and found voltage at main control 120 at main control. Called Bosch tech support and spoke with Dave. Tested voltage at main control and he stated to replace both controls. ; ordrng 1 00746432 (UI) and 1 00752738 (MAIN CONTROL)"
FREEZER WHIRLPOOL WZF34X16DW04 Arrived on site and found unit off and defrosted. Customer stated that the vents on evaporator cover had frost coming out of them. Accessed evaporator and found defrost thermistor hanging down to bottom of evaporator. Tested thermistor and found to be out of range. Installed new thermistor and tested unit for cooling. Unit tests good. Job complete
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for washer leaking on bulky cycle. Inspected unit and work area. Found dryer had dented on top and no zip tie on drain line. Found water markings on back side coming from vent. (see SD-QUICKPIC) Performed diagnostics mode and checked fault codes. Found F0-E5 off balance load. Ran manual test mode and monitored operation. Removed lid and found more water markings from vent (see SD-QUICKPIC). Ran bulky cycle and monitored water level. Found customer on a water softener and possible over soaping. Advised customer on soap usage and spoke with customer on off balance error code. All tested good, no water leaks detected durning service."
REFRIGERATOR WHIRLPOOL WRT108FZDB00 "Arrived on site for refrigerator not cooling. Inspected not and work area. Found ice buildup on FC evaporator. Performed diagnostics mode and activated defrost cycle. Confirmed with claims department. Reset unit by unplugging and plugging back in."
DRYER MAYTAG MEDB835DW4 Arrived on site and customer asked for door to be reversed.. Tested function and found to be good. Job complete
DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site and installed new panel. Tested proper fit. Job complete