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for Bertram, TX
Ann - Bertram, TX
Great job! Easy to contact. Fast arrival. Professional, courteous and knowledgeable! Oven works great again. I highly recommend them!
David - Bertram, TX
Kayla - Bertram, TX
Marlene - Bertram, TX
I appreciate the courtesy and professionalism shown me by your repairman. He explained what he was doing and that was exceptional! It's great knowing why things are done when the repairman is working on your appliance.
Bob - Bertram, TX
Great warranty service
Great and reliable service
Keith - Bertram, TX
Great and Fast service
Janice - Bertram, TX
I will use Appliance Express again
Mary - Bertram, TX
James was ready to handle the job. Did it quickLy and professionally. Would recommend him again if work were needed.
David - Bertram, TX
Great customer service and quick repair.
Nancy - Bertram, TX
Repairman showed up on time as scheduled. He was very nice & professional.
David - Bertram, TX
Jonathan at Appliance Express did a great job. He explained the issue very clearly and gave us tips on how best to use our washing machine.
Joseph - Bertram, TX
Kayla - Bertram, TX
He was very nice and it was a very fast fix.
Mary - Bertram, TX
Man was on time and went right to fixing the problem. Quickly repaired.
Keith - Bertram, TX
DRYER WHIRLPOOL MEDB855DC4 Arrived on site to replace valve for dryer. Prior to replacing valve noted steam jet covered in calcium preventing water flow. Cleaned steam jet and tested unit. Found all is functioning properly at this time. No leaks were found at time of service and no further repairs are needed.
RANGE WHIRLPOOL WEE510S0FB2 Arrived on site to diagnose a range with a faulty connection. Found terminal block damaged due to loose connection. Replaced terminal block and tested unit. Found all is working properly at this time.
WASHER MAYTAG MVWB855DC0 "Arrived on site for washer having error code F6-E2. Found washer would not power on. Performed diagnostics mode and checked fault codes. Found error F6-E2, UI to control fault and F2-E1 stuck key. Ran automatic test cycle and found all components working. Will need to replace panel control and control. Office to schedule appointment when ETA is available.; ordrng 1 W11093097 (CONTROL ) and 1 W11226503 (UI)"
COOKTOP WHIRLPOOL WGE745C0FS00 Arrived on site for cooktop that broke. Arrived on site and found thermal break. Uninstalled old cooktop and installed new one. Tested unit and working as designed. Call complete.
WASHER MAYTAG MVWB865GW0 "Arrived on site and installed new control, overlay, harness and valve. Tested operation and found unit working properly. Job complete"
DRYER WHIRLPOOL MEDB855DC4 Arrived on site and tested operation. Found sound is only on steam refresh and is coming from inlet valve. Found no water flowing through valve. Unit will need new inlet valve to repair. Office to schedule return services ; ordrng 1 W11314437 (valve)
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site and installed new adjusters and console. Tested operation and found unit working properly. Job complete
RANGE KITCHENAID KSGG700EBS1 Arrived on site and found right front burner head melted. Also found incorrect burner caps on front burners.Installed new burner head and tested operation. Unit tests good. Job complete
DISHWASHER MAYTAG WDTA50SAHZ0 Arrived on site and inspected upper rack. Found right adjuster has failed. Found upper rack had fallen and cracked control panel as well. Unit will need new console and adjuster kit to repair. Office to schedule return services ; ordrng 1 W10712395 (adjuster) and 1 W11157079 (console)
WASHER MAYTAG MVWB865GW0 "Arrived on site for washing machine that was not powering on. Checked outlet and found power. Checked control and found indicator light not on. Installed new control and ran unit through diagnostic cycle, unit functioning as designed. Call complete."
DRYER WHIRLPOOL WED5620HW1 Arrived on site for dryer making noise on right side. Found sound pad fallen down by heater and moved it up to mid drum. Unit working as designed. Call complete.
DISHWASHER GE GSD1900G00WH Arrived on site for dishwasher making a grinding sound. Performed diagnostics mode and found sound normal for unit. Found leaking water at drain solenoid. Could not remove unit due to being floored in (see SD QuickPic). Advised customer they need to uninstall unit before being able to access and service unit and to contact us when unit is uninstalled. Also advised customer we turned water off to dishwasher and not to use.
WASHER WHIRLPOOL MVWB855DC4 "Arrived n site for washer not completing cycle. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F0-E4 spin limited by water temperature, F3-E2 inlet water temperature fault and F8-E1 long fill. Performed manual test mode and found hot water valve not allowing hot water in to unit. Measured voltage to inlet valve and found with range. Removed failed inlet valve and installed new. Performed diagnostics mode and tested valve operation and observed for possible water leaks. Performed manual test mode and monitored test operation. Cleared recent error codes. All tested good, no water leaks detected."
REFRIGERATOR KITCHENAID KUWS246EBL0 Arrived on site for wine cooler not powering on. Inspected unit and work area. Found floor was put down with unit in place. Lowered front feet and tilted unit forward and removed door hinge to get past floor. Found unit powered on when removing. Found sign of critter behind unit. Removed access panel and found more signs of critters (see SD-QuickPic). Plugged unit in to different outlet and shook cord around and found short in power cord.
DISHWASHER MAYTAG MDB9959SKZ0 Arrived on site for dishwasher leaking on front right side. Inspected unit and work area. Found drip pan dry and insulation dry. Performed diagnostics mode and checked fault codes. Ran unit in normal cycle and monitored operation. Found major suds in unit and did not add soap (see SD-QUICKPIC). Added cooking oil to disintegrate soap suds. Having customer to continue to run cycle without soap to see if unit leaks. At time of service on water leaks found and all other operations tested good.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for refrigerator ice maker leaking water in to ice container. Inspected unit and work area. Removed ice container and cover. Bypassed power switch and place and reinstalled ice container. Performed diagnostics mode and harvest ice maker cycle. Ran fill cycle and found water shutting out of tube and not filling ice maker mold. Inspected fill tube and found clogged with calcium. Removed calcium buildup. Ran fill cycle and found operating as designed. Assembled unit and tested all operations. All tested good, no water leaks detected."
DISHWASHER MAYTAG MDB9959SKZ0 "Arrived on site to install previous diagnosed parts. Removed vent and gaskets, installed new. Performed diagnostics mode and monitored operation. All tested good, no water leaks detected."
COOKTOP WHIRLPOOL KCGS956ESS02 Arrived on site and tested operation. Found right front burner has very large flame. Inspected orifices and found outer orifice is a 105 and should be an 80. Also found center power burner had 97 and is supposed to have 105. Installed correct orifices into correct locations and tested operation. Unit tests good. Job complete
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and installed new control and evaporator fan. Tested operation and found unit working properly. Job complete
FREEZER WHIRLPOOL WZC3115DW01 Arrived on site and tested operation. Found compressor terminal has shorted out and burned out start device. Ohmed compressor and found start and run windings shorted. Unit will need new compressor to repair. Office to schedule return services for 2 hours; ordrng 1 CNOTE (2 HR SS) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and tested operation. Found control will not allow all test functions and is skipping steps and not running them correctly. Also found no voltage to freezer fan motor. Unit will need new control and evaporator fan to repair. ; ordrng 1 AUTHO (AUTHO) and 1 WPW10317076 (cntrl-elec)
WASHER MAYTAG MVWX655DW1 "Arrived on site and inspected unit. Found oil leaking from gear case and has completely coated the motor, belt, cam and dust cover. Unit will need all 3 to repair due to the amount of oil on surfaces. ; ordrng 1 AUTHO (AUTHO) and 1 W11026785 (motor-drve) and 1 W11239857 (belt) and 1 WPW10427633 (pulley shield)"
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the RC=63 degrees. I found a large amount of frost/ice built up on the evap cover. Removed the debris and cover and found a large amount of frost/ice on the evaporator specifically a large block of ice/frost on the capillary tube and suction tube in the top left corner. Tested the defrost element and it was good. Pulled unit out and removed back cover and tested amp draw at the compressor. Reading was 1.11amps. Went to the back of the unit and found a sweat spot with dripping condensation at the middle of the back of the unit approximately 8-12 inches above the evaporator area. Contacted techline and spoke to JK and advised of my findings. No water leaks observed during service, job completed."
REFRIGERATOR GE GNE25JSKGFSS "Arrived on site to install previously diagnosed and ordered part. Due to the main control failure, I removed and replace the main control and tested. Once unit came on, it immediately began to cool. No water leaks observed during service, job completed."
WASHER GE GSD3360K65SS "Arrived on site to inspect dishwasher leaking water. Tested the unit and found too many suds in the tub which were pushing the water over the reservoir onto the floor at the right front corner. I found that the door gasket was badly crimped in the bottom right corner of the door. I removed and replaced the gasket and retested. Unit is operating as designed. No water leaks observed at the end of service, job completed."