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for Belton, TX
Stapper - Belton, TX
Great job! On time and quick to make repairs.
Janet - Belton, TX
Professional technician and thorough service from Mike. I will definitely use Appliance Express in the future!
Great customer service
Irene - Belton, TX
Very nice gentleman, he explained the reason why the dryer was not working and the mechanism of its function in detail.
Great service. Very polite and knowledgable.
Persky - Belton, TX
Mike has been here 3 times since 2015 to replace bimetal fuse in 2013 Kitchenaid dishwasher (obviously a manufacturer's defect). He is a very polite young man. He diagnosed the problem quickly, ordered the part and came back to repair two days later. He is a pleasure to deal with. My dog really likes him too.
Roger - Belton, TX
Technican was timely, cordial and professional in his demeanor
WRF767SDEM01 (Dual Evaporator French Door Refrigerator) - Arrived onsite to install new RC evaporator cover and new RC harness from prior tech’s diagnosis. When arrived unit was defrosted by customer. Removed cover and harness. Installed new cover using screw to secure upper portion. Installed new RC evaporator harness. Secured RC thermistor to proper location. Reassembled. Unit began cooling properly. No other issues found. All water connections were dry at time of service.
LEQ8000JQ1 (Dryer) - Arrived onsite for customer complaint of dryer taking too long to dry. Removed back panel and air tunnel. Found lint build up in tunnel. Also checked element and found only 1/2 heating up. Removed element and installed new replacement. Clean out cabinet and tunnel. Reassembled. Tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.
FGEW3065KFB (Wall Oven) - Arrived onsite for customer complaint of wall oven not heating intermittently. Preheated oven to 350F. Found unit preheated. When attempted to reheat @ 400F, found relay in control not clicking. Also found indicator lights on the UI panel not illuminating. Unit will need new UI assembly and control. Advised customer that authorization must be given for parts before we can proceed. Also advised parts to be located due to our distributor being out of stock. OF to reschedule.
MVWC565FW0, Arrived on site for unit not power on checked unit and found that when unit is plugged in drain pump turns on cancel unit out and recalibrated unit and retested unit and fou d that the unit is now filling washing and draining and spining and lid is locking and unlocking checked unit for water leaks and no leaks found at time of srv.... unit checked fine after recalibrating....
Arrived on site for water not circulating, found seized wash motor. Replaced sump and motor assy. Ran through diagnostics, verified operations check good. All water connections dry. Customer closed on home 4/10/18 unit is covered under mfg warranty.