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for Bee Cave, TX
Competent and Courteous
Frances - Bee Cave, TX
Brandon came slightly prior to time scheduled, fixed the dishwasher in an efficient and timely manner, and was professional and courteous.
Gale - Bee Cave, TX
Very well done
Amy - Bee Cave, TX
Steve - Bee Cave, TX
The whole experience was good. It was warranty service
Great service very professional and pleasant
Mrs Pam - Bee Cave, TX
Luis was an excellent service technician. Prompt, informative and knowledgable.
Great service, polite person
Neelima - Bee Cave, TX
Great Service Guy!!
Lori - Bee Cave, TX
Tommy was awesome.
Vamsi - Bee Cave, TX
The best service for appliance. Strongly recommend them. All are very well versed with their job. Hats off. Timely service n convenient scheduling
Rohit - Bee Cave, TX
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site to replace evaporator fan motor and fill tube for refrigerator. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
DRYER WHIRLPOOL WED8900BW0 "Arrived on site for customer complaint of unit not starting and making a noise, found start windings on motor were faulty. I quoted customer for motor, she is not repairing at this time. Collected service fee on cc"
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for customer complaint of freezer not cooling, unit not making ice, and UIB flashing. Found multiple issues, found faulty control board, found faulty freezer evaporator motor, and loose wires at ice maker fill tube in freezer. Ordering fill tube for freezer ice maker and fan motor. I replaced board. ; ordrng 1 CNOTE (AUTH) and 1 W11238340 (FILL TUBE)"
ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived on site for unit making too much ice. Ohmed thermistor diagnosed failed bin thermistor. Installed new thermistor.
COOKTOP JENN-AIR JGD8430ADB "Arrived on site for customer complaint of front right burner sparking after use, found front right burner switch was faulty, I replaced switch, unit tested good."
DISHWASHER KITCHENAID KUDE70FVSS3 "Arrived on site for complaint of dishwasher leaking, found leak coming from sump assembly, I replaced sump assembly, unit tested good.
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to diagnose a dishwasher with a heavier than normal door. Found friction pads broken. Replaced friction pads and tested unit. Found all is working properly at this time. No leaks were found at time of service.
VENTHOOD WHIRLPOOL GXW7330DXS1 Arrived on job to install fan motor Whirlpool sent to customer. After replacement of fan no change in air flow. Air flow is normal for this fan not able to make adjustments to increase flow.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for fresh food not cooling due to evaporator incased in ice. Replaced evap cover secured thermistor to correct location with zip tie. Replaced main control,removed compressor,cover found gap at drain tube connection to liner. Added sealer around gap to prevent air from entering compressor compartment to fresh food compartment."
DRYER WHIRLPOOL WHD3090GW0 Arrived on job for complaints of not heating. Dryer in apartment 139. Ran diagnostics and no code. Test heater working normal ventless dryer low heat.
COOKTOP GE JGP97SEKSS2SS Arrived on site to diagnose a cooktop that has 1 burner with yellow flames. Tested unit and found no mechanical failures to cooktop at this time. Advised homeowner cap may have been offset or soil had gotten inside the burner assembly causing odd flame color. No repairs are needed and all is working properly.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Found fresh food evaporator completely encased in ice due to a miscommunication with the controls and defrost sensor’s. Orion control, main control, and evaporator cover will need to be replaced to complete the frosting issue. Also noted odd behavior from UI during diagnostic test. User interface will need to be replaced as well to complete repair. Return date is set for 11/13/18. Advised homeowner to defrost unit at least 48 hours prior to service and had defrost waiver signed.; ordrng 1 W11039890 (cntrl-elec) and 1 W11167902 (COVER) and 1 W11169516 (CONTROL)"
MICROWAVE WHIRLPOOL KMHS120ESS4 "Arrived on site for customer complaint of microwave tripping breaker, I unplugged unit checked proper wiring at .plug, tested good, could not get unit to duplicate issue."
DISHWASHER GE PDWT180R10SS Arrived on site to diagnose a dishwasher that is not filling with water. Tested unit and found calcium buildup under flow switch causing float not to register properly. Clay doll calcium from flow switch assembly and tested unit. Found all is now functioning properly. No leaks were found at time of service.
Arrived on site for fresh food section not cooling properly, I found freezer to be at -7 degrees, and fresh food section at 48 degrees. I found he damper was in the shut position when I arrived. I turned unit off to cycle the damper motor, turned unit back on, found power getting to damper motor, but damper was not opening, bad damper motor. I replaced the damper assembly unit tested good. Water lines were dry at time of service