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for Bee Cave, TX
Amy - Bee Cave, TX
Steve - Bee Cave, TX
The whole experience was good. It was warranty service
Great service very professional and pleasant
Mrs Pam - Bee Cave, TX
Luis was an excellent service technician. Prompt, informative and knowledgable.
Great service, polite person
Neelima - Bee Cave, TX
Great Service Guy!!
Lori - Bee Cave, TX
Tommy was awesome.
Vamsi - Bee Cave, TX
The best service for appliance. Strongly recommend them. All are very well versed with their job. Hats off. Timely service n convenient scheduling
Rohit - Bee Cave, TX
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for fresh food not cooling due to evaporator incased in ice. Replaced evap cover secured thermistor to correct location with zip tie. Replaced main control,removed compressor,cover found gap at drain tube connection to liner. Added sealer around gap to prevent air from entering compressor compartment to fresh food compartment."
DRYER WHIRLPOOL WHD3090GW0 Arrived on job for complaints of not heating. Dryer in apartment 139. Ran diagnostics and no code. Test heater working normal ventless dryer low heat.
COOKTOP GE JGP97SEKSS2SS Arrived on site to diagnose a cooktop that has 1 burner with yellow flames. Tested unit and found no mechanical failures to cooktop at this time. Advised homeowner cap may have been offset or soil had gotten inside the burner assembly causing odd flame color. No repairs are needed and all is working properly.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Found fresh food evaporator completely encased in ice due to a miscommunication with the controls and defrost sensor’s. Orion control, main control, and evaporator cover will need to be replaced to complete the frosting issue. Also noted odd behavior from UI during diagnostic test. User interface will need to be replaced as well to complete repair. Return date is set for 11/13/18. Advised homeowner to defrost unit at least 48 hours prior to service and had defrost waiver signed.; ordrng 1 W11039890 (cntrl-elec) and 1 W11167902 (COVER) and 1 W11169516 (CONTROL)"
MICROWAVE WHIRLPOOL KMHS120ESS4 "Arrived on site for customer complaint of microwave tripping breaker, I unplugged unit checked proper wiring at .plug, tested good, could not get unit to duplicate issue."
DISHWASHER GE PDWT180R10SS Arrived on site to diagnose a dishwasher that is not filling with water. Tested unit and found calcium buildup under flow switch causing float not to register properly. Clay doll calcium from flow switch assembly and tested unit. Found all is now functioning properly. No leaks were found at time of service.
Arrived on site for fresh food section not cooling properly, I found freezer to be at -7 degrees, and fresh food section at 48 degrees. I found he damper was in the shut position when I arrived. I turned unit off to cycle the damper motor, turned unit back on, found power getting to damper motor, but damper was not opening, bad damper motor. I replaced the damper assembly unit tested good. Water lines were dry at time of service
Arrived on site for customer complaint of soap dispenser not staying shut, found soap dispenser was broken. I replaced soap dispenser, unit tested good. Water lines were dry at time of service.
Arrived on site for oven not powering on, found control fuse was bad. I replaced fuse, unit tested good.
Arrived on site and replaced control panel and control board diagnosed on previous visit, after replacement started unit and it is running properly. No water leaks from connections at time of service. Collected remaining balance job complete
Arrived on sight for loud squeaking noise, I inspected clutch, rotor, and stator, those looked good, no abnormal wear and tear. Found noise coming from gearcase, I replaced gearcase, unit tested good. No leaks at time of service.
Arrived on site for customer complaint of soap residue on clothes after cycle. Found long fill error code, I put unit into diagnostic mode and found hot side fill valve was not functioning. I replaced water valve and housing, unit tested good. Also explained how to use washer for best results and soap usage. Water lines were dry at time of service.
Arrived on site for dishwasher dispenser not staying closed, found dispenser was broke and needed replacing. I removed the outer door and replaced soap dispenser, unit tested good, no leaks at time of service.
Arrived on site for customer complaint of oven being hot on bottom/below the oven. This is a wall oven with the vent that comes out of the bottom, I showed customer where it vents, and explained to them that this is normal operation. Tested good.
Refrigerator-replaced water filter head