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for Bee Cave, TX
Kathryn - Bee Cave, TX
Rose - Bee Cave, TX
Repair our icemaker
Liz - Bee Cave, TX
Great service. Thank you.
James - Bee Cave, TX
Price - Bee Cave, TX
Competent and Courteous
Frances - Bee Cave, TX
Brandon came slightly prior to time scheduled, fixed the dishwasher in an efficient and timely manner, and was professional and courteous.
Gale - Bee Cave, TX
Very well done
Amy - Bee Cave, TX
Steve - Bee Cave, TX
The whole experience was good. It was warranty service
Great service very professional and pleasant
Mrs Pam - Bee Cave, TX
Luis was an excellent service technician. Prompt, informative and knowledgable.
Great service, polite person
Neelima - Bee Cave, TX
Great Service Guy!!
Lori - Bee Cave, TX
Tommy was awesome.
Vamsi - Bee Cave, TX
The best service for appliance. Strongly recommend them. All are very well versed with their job. Hats off. Timely service n convenient scheduling
Rohit - Bee Cave, TX
WASHER WHIRLPOOL WFW3090JW0 "Arrived on site to replace control previous tech ordered, after replacing I could not test, unit was not hooked up."
ICE MACHINE WHIRLPOOL GI15NDXZS0 "Arrived on site for no ice. Ran diagnostic compressor not powering on customer replaced starter ,checked good voltage to starter diagnosed a failed compressor.
WASHER WHIRLPOOL WFW3090JW0 Arrived on site for washer not operating properly. Tested and inspected unit and found failed control. Ordering part. Office to schedule as control is expart. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11334214 (CONTROL )
DRYER WHIRLPOOL WHD3090GW0 Arrived on site for dryer not drying. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
WASHER LG WM3570HWA Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site for ice machine making ice all the time, not shutting off when full and bad noise. Tested and inspected unit and found ice machine was full of ice and top of ice was at bin thermistor and stopped there. Removed ice away from bin thermistor to cycle ice. All operations are normal and no abnormal noises. All noise customer hears is normal operations. Called tech line and spoke with Butch (SR# 7726032121) Made aware of stated issues and what was found. And that customer states that they don’t take any ice and then it will make more and doesn’t feel like it should make more ice once full. Was instructed that unit is operating as designed that the noises are normal and that unit will make more ice even once full and no one uses any as it is well insulated but is not a freezer. Some will melt and need ice will be made. Instructed customer on use and care and practice for best performance. No water leaks present at time of service."
OVEN WHIRLPOOL WOS51EC0AS Arrived on site for unit not heating after self clean. Found tod blown. Removed and replaced tod and tested good
OVEN JENN-AIR JGRP548HL00 Arrived on site to test unit for hinges on oven door not closing properly. Tested door found hinges were bent. Replaced hinges on oven door. Tested oven door. Door working properly at this time. Job complete
DISHWASHER GE GLDT696D00SS "Arrived on site for dishwasher not draining, and not washing. Tested and inspected unit and found glass in drain pump damaging pump. No voltage going to drain pump due to failed control and no wire harness issues. Sump assembly seems to be operating. When running unit noticed leaks from unit. Unit is also not installed properly. Informed customer on what was found and on costs and customer has decided on getting a new unit. Customer is aware of unit water leaks.
WASHER LG WM3570HWA "Arrived on site for washer leaking. Tested and inspected unit and found unit leaking at bellow. Ordering clamp assembly, 2 hour job, office to schedule. Will also need LG bellow tool. Advised customer to be careful and keep eye on unit in case of water damage. Customer signed waiver. ; ordrng 1 ACA56078801 (CLAMP ASSEMBLY ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (BELLOW TOOL)"
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on job for complaints of leaking. Found the drain blocked. Removed blockage and test flow. No additional leaks detected.
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site for refrigerator leaking. Upon arrival customer informed that they have had nothing but issues with unit and would like me to call tech line. Tested and inspected unit and found massive ice buildup on RC evaporator. Called tech line and spoke with Andy (SR# 7725865464) Made aware of issues and history of unit and all that has already been done. Was instructed that there is nothing more I could do that has not already been done aside from looking for obvious air gaps. Looked for air gaps and found no obvious ones. No other repairs are to be done at this time. Instructed customer on keeping an eye on water leaks so as not to allow water damage.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for fresh food evaporator not defrosting. Customer defrosted unit. Per service pointer installed updated kit. Changed defrost setting to basic powered u it on checked air flow good,compressor powered don unit cooling down.
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site for cooling issue. Found fresh food evaporator incased in ice diagnosed unit will need updated control per service pointer. Ordering new updated control; ordrng 1 CNOTE (LM ONLY) and 1 W11333076 (CONTROL)
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site to test unit for burner flames to low. Found unit had been converted to LP but they put the wrong orifices. Left lp kit with customer and advised him to get a Plummer to replace the orifices. Job complete.