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Local Reviews
for Bastrop, TX

Appliance Express Rated 4.8 out of 5 stars based on 83 customer reviews

Map of Bastrop, TX

Nixon




Review of Appliance Express


Map of Bastrop, TX

Great service!!




Review of Appliance Express

Matthew was extremely kind & very thorough in his repairs! Great job & very impressive.


Map of Bastrop, TX

PROFESSIONAL, FRIENDLY SEVICE




Review of Appliance Express

Andy was very friendly and explained everything he was going to do. We were extremely satisfied with the service he provided.


Map of Bastrop, TX

Great job!




Review of Appliance Express

Great phone experience with a fast appointment. Even got Andy a day early, as time opened up. He was polite and knowledgeable. He even discussed tips for the best results for our washing machine.


Map of Bastrop, TX

Stove Repair




Review of Appliance Express


Map of Bastrop, TX

Great Service!!




Review of Appliance Express


Map of Bastrop, TX

Quick, Professional Service




Review of Appliance Express


Map of Bastrop, TX

Pamela




Review of Appliance Express

Everything was perfect.


Map of Bastrop, TX

Great Technicians




Review of Appliance Express

Guys were professional, quick, and efficient! Took a couple of trips but I know the service was done right!


Map of Bastrop, TX

Excellent service!




Review of Appliance Express


Shirley




Review of Appliance Express

Scott was a professional. He checked out my dishwasher and found no mechanical defect. He said if we have any problems within 90 days to give him a call.


Stove door




Review of Appliance Express

Our technician was great knew what was wrong with our stove door ordered parts and came the next week and installed parts very happy with our technician had it done in no time at all. Thank you For your help


Thank you




Review of Appliance Express

Very friendly, customer service with customer friendly!


Problem solved quickly




Review of Appliance Express

Good troubleshooting by tech.


Competent, Timely, Courteous




Review of Appliance Express

Scott did a great job fixing the washer quickly.


Fast and great Warranty Service




Review of Appliance Express

Andy was fast and knowledgeable. Once I explained to him what was going on he knew exactly what it was.


Dorus




Review of Appliance Express

Great work! I have a smart oven and am not computer savvy! The techs got everything working and explained it so that even I understand! Very professional and personable.


Relieved my stove now fixed




Review of Appliance Express

Great service, Richard very knowledgeable


Great Service




Review of Appliance Express

Jacob is personable, knows how to repair ice makers!


Very pleased.




Review of Appliance Express

Excellent job! Courteous, knowledgeable, and very helpful.


Good




Review of Appliance Express


Shannon




Review of Appliance Express

Great services.


Great service




Review of Appliance Express


EXCELLENT




Review of Appliance Express

CLIF WAS GREAT EXCELLENT KNOWLEDGE


Holiday Fridge Repair




Review of Appliance Express

Cliff was very prompt, professional, thorough and a pleasure to work with, especially through a trying situation during the holidays when the mfr supplied the wrong part. We appreciate Cliff’s professionalism and kind, courteous service.


Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived on site for refrigerator making noise. Called tech line and spoke with Sterling (SR# 7729421480) Made aware of stated issue. What was done and found. Was instructed that this is normal and unit is operating as designed. And to instruct customer on use and care and practice for best performance. Did as instructed. No water leaks present at time of service.

Near Eland Ave, Bastrop, TX 78602
Andy  B.

Andy B.

WASHER GE WPRE8150K1WT Arrived on site for washer not spinning. Tested and inspected unit and found failed motor. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Colony Ct, Bastrop, TX 78602
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL MDB8959SKB0 Arrived on site for dishwasher control panel issues and noise when running. Tested and inspected unit and found failed control panel and sump motor assembly. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11410070 (CONTROL ) and 1 W11413963 (PANEL ) and 1 W11414079 (UI HOUSING ) and 1 W11416363 (SUMP)

Near Cutting Horse Trail, Bastrop, TX 78602
Andy  B.

Andy B.

WASHER MAYTAG MVWX700XL0 Arrived on site for washer not operating properly. Tested and inspected unit and found failed console and control. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10293208 (console) and 1 W10393562 (cntrl-elec)

Near Blair Ave, Bastrop, TX 78602
Andy  B.

Andy B.

DISHWASHER FRIGIDAIRE FFBD2406NB9B Arrived on site for dishwasher making noise. Tested and inspected unit and found failed drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Tyrah Ln, Bastrop, TX 78602
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher odor. Tested and inspected unit and found no drain loop. Made loop in drain line and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Millsaps Ct, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for refrigerator light issues. Tested and inspected unit and found failed FC switch removed failed part and replaced with new. Tested unit and also found failed LED module in FC. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Schaefer Blvd, Bastrop, TX 78602
David S.

David S.

DRYER WHIRLPOOL WED4950HW0 Arrived on site for dryer making a thumping noise. I inspected the unit and work area. I tested the unit and I could hear a rhythmic thumping noise. I opened the lid and watched the drum spin. I could see the bearing coming loose and hitting the front lip of the dryer. I replaced the bearing and adjusted the bulk head. The unit is now operating without the thumping noise. Job complete.

Near McAllister Rd, Bastrop, TX 78602
David S.

David S.

DISHWASHER WHIRLPOOL WDT970SAHB0 Arrived on site for third rack not closing. I inspected the unit and work area. I found the spray arm not clipped in and hanging down. I reshaped the bracket for the spray arm and clipped it back in. I pulled on the spray arm and found it not coming off any more. The third rack is now closing every time. Job complete.

Near Headwaters Dr, Bastrop, TX 78602
Matthew  Z.

Matthew Z.

ICE MACHINE KITCHENAID KUID308ESS1 "Arrived onsite to replace previously diagnosed parts. Replaced external drain pump assembly. Tested unit and all components were functioning except no water was being supplied to the unit. Ran diagnostics sequence and when prompted to fill, the unit was not being supplied with water. Notified customer that the inlet valve may need to be replaced. Customer also had a complaint that at one point the ice maker bin would over fill with ice. The bin thermistor may need replacement. Valve W10897719. Bin thermistor WPW10511923.

Near Wagon Way, Bastrop, TX 78602
David S.

David S.

COOKTOP WHIRLPOOL WCE55US0HS01 Arrived on site for dented cooktop. I inspected the unit and work area. I found the dent in the cooktop trim. I gained access to the cooktop and replaced with new. I had the customer inspect the new cooktop. Customer approved. Job complete.

Near Dragonfly Loop, Bastrop, TX 78602
David S.

David S.

OVEN MAYTAG MET8820DS00 "Arrived on site for bake not working still. I inspected the unit and work area. I checked the tods, bake element, door switch, and sensor all tested good. I called for a bake and I can see the voltage to th bake element change every 10 to 15 seconds. I inspected the broil element and found a constant 240 volts during preheat. I am ordering another control to replace the faulty one. The office will reschedule.; ordrng 1 WPW10365418 (CONTROL)"

Near Wildcat Dr, Bastrop, TX 78602
David S.

David S.

COOKTOP KITCHENAID KGCC766RSS01 Arrived on site to install previous diagnosed parts. I inspected the unit and work area. I found the center burner ignitor cracked. I gained access to the orfice holder and replaced with new. I reassembled the unit and tested. The unit is now operating as designed. Job complete.

Near Nichols Ln, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR FRIGIDAIRE FGHN2868TF1 Arrived on site for refrigerator FC door closing issues. Tested and inspected unit and found all operations to be normal. Found door hitting on house cabinet. Instructed customer on this and on use and care and practice for best performance. No water leaks present at time of service.

Near Eland Ave, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed water fill tube with heater. Ordering needed part. Office to schedule return trip. Customer needs ASAP appointment and would like office to contact to get scheduled as soon as possible. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (OFFICE TO CONTACT ) and 1 W11230096 (tube-water)

Near Old Windmill Rd, Bastrop, TX 78602
Andy  B.

Andy B.

DRYER WHIRLPOOL MEDB835DW4 Arrived on site for dryer making noise. Tested and inspected unit and found failed rollers and idler bracket. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Longhorn St, Bastrop, TX 78602
Matthew  Z.

Matthew Z.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived onsite for oven set to demo mode. Adjusted settings, set time and date. Instructed customer on proper connectivity and to activate the WiFi for proper functionality. Job complete"

Near Loysoya St, Bastrop, TX 78602
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher not spraying. Tested and inspected unit and found failed sump motor assembly. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11025157 (pump&motor)

Near Rebecca Ln, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Nicole Way, Bastrop, TX 78602
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW4815EW1 Arrived on site for washer not operating properly. Tested and inspected unit and found failed suspensions and control. Ordering needed parts. Office to schedule return trip. Authorization needed. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10780045 (suspension) and 1 W11124765 (cntrl-elec)

Near Carole Cove, Bastrop, TX 78602
Andy  B.

Andy B.

DRYER WHIRLPOOL MEDB835DW4 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Walnut St, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site to install previously diagnosed parts. Removed failed dispenser motor and replaced with new. Found shaft rusted on and will not remove. Will need to order part. Attempted to remove failed gasket and replaced with new but found gasket will not go on door properly and that new door with gasket will be needed to complete repairs properly. Customer also pointed out that FC ice maker is still not working properly. Ordering needed parts. Office to schedule return trip. Authorization needed. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10815685 (dor-fip ss) and 1 W10822606 (motor) and 1 W10886931 (icemaker) and 1 W11347434 (PLATE) and 1 WPW10291905 (seal) and 1 WPW10347114 (shaft)

Near Winchester Rd, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site for refrigerator not dispensing water. Removed water filter and tested water dispenser and water dispenser worked properly, Found water filter is not one recommended by whirlpool. Instructed customer on this and on use and care and practice for best performance. No water leaks present at time of service."

Near Lovers Ln, Bastrop, TX 78602
Andy  B.

Andy B.

OVEN WHIRLPOOL GGE388LXS01 Arrived on site for oven temperature issues. Preformed temperature test and watched high and low swing cycles and found all operations are normal. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.

Near Bermuda Cove, Bastrop, TX 78602
Andy  B.

Andy B.

COOKTOP JENN-AIR JIC4536XS00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Reprogrammed and unit will start to act like it’s now programmed but then starts flashing code. Was shown pointer that if this issue displays itself that modules are bad and needs to be replaced. Re ordering needed parts. Office to schedule return trip. Left unit off at breaker and instructed customer on this for safety. 2 hour job. Authorization needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10857233 (module) and 1 W10885135 (module)

Near Kalama Dr, Bastrop, TX 78602
Andy  B.

Andy B.

WASHER MAYTAG MDET446AYW

Near McAllister Rd, Bastrop, TX 78602
David S.

David S.

ICE MACHINE KITCHENAID KUID308ESS1 Arrived on site for icemaker not working. I inspected the unit and work area. I found the unit had an accessory drain pump added to it. I found the drain pump coming on and draining and then shutting down after 5 seconds. I bipassed the drain pump and found the unit was operating just fine without the drain pump. He way the drain line is ran through the cabinet this unit needs the drain pump to or properly. I spoke to the customer about the repair needed

Near Wagon Way, Bastrop, TX 78602
David S.

David S.

WASHER WHIRLPOOL WTW8040DW "Arrived on site for washer not responding. I inspected the unit and work area. I found fault codes F5E1 lid latch fault, f2e1 UI stuck. I tried to manually activate the lid lock and it wouldn’t lock. I replaced the lid latch, and tested the unit it is now working as designed no water leaks detected."

Near FM1209, Bastrop, TX 78602
David S.

David S.

ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site for ice maker making a noise. I inspected the 7nit and work area. I found the reservoir pump not sensing the water level. I replaced the pump. I tested the unit I could hear a high pitched noise coming from the water valve assembly. I replaced the water valve assembly and tested The unit it is now working as designed. No water leaks detected. Job complete.

Near Shoreline Dr, Bastrop, TX 78602
David S.

David S.

REFRIGERATOR KITCHENAID WRV986FDEM00 Arrived on site for lower icemaker not making ice and the ice dispenser not working. I I posted the gasket and found it tearing. I am ordering the right side fridge gasket. I inspected the ice dispenser and I found the motor getting power but not responding. I am ordering the dispenser motor. I inspected the lower icemaker I jumped the ice maker and it cycled but water did not dispense. I gained access to the back of the unit and found the water fill line was clear. I power cycled the unit and jumped the ice maker again. It harvested and filled this time. The off will reschedule when we have an eta on the gasket. No water leaks detected.; ordrng 1 W10822606 (motor) and 1 W10846057 (gasket-fip)

Near Winchester Rd, Bastrop, TX 78602
David S.

David S.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site for fridge not cooling at all. I inspected the unit and work area. I spoke to the customer about what is going on with the unit. He stated out it started as the ice maker not working and then the lights and water dispenser and then it stopped cooling. I found the unit working and cooling. I did a temp test in the freezer and found it as 0 degrees and the ice maker was producing ice. The customer stated the it started working again a couple of days ago. I gained access to the hv control and found no visible damage. I found all components coming on and working. I spoke to the customer about the unit and based off the symptoms I am recommending the HV control.

Near Pioneer Passage, Bastrop, TX 78602
Andy  B.

Andy B.

DRYER WHIRLPOOL WED6620HC1 Arrived on site to install previously diagnosed UI and top. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Rimrock Ct, Bastrop, TX 78602
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived on site to install previously diagnosed drain pump. Removed failed part and Attached pictures as instructed by service pointer. Installed new drain pump and tested unit. All operations are normal. No water leaks present at time of service.

Near George Kimble Cv, Bastrop, TX 78602
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for dishwasher inner door damaged. Customer had new inner door on site.remove damaged inner door and replaced with new on site.Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Frontier Trail, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS325SDHB05 Arrived on site for refrigerator not dispensing ice. Tested and inspected unit and found issues with motor. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Thurston Dr, Bastrop, TX 78602