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Local Reviews
for Bastrop, TX

Rated 5.0 out of 5 stars based on 9 customer reviews

Map of Bastrop, TX

Fast service




Very professional and the work was done quickly


Map of Bastrop, TX

Went out of his way




Nathan looked at our washer that was not part of his scheduled appointment


Map of Bastrop, TX

Great service in Nathan




Nathan is always professional and curtious.


Map of Bastrop, TX

Very pleased with service and excellent technician.




Had a complicated repair. Technician worked the problem and explained everything to me. Was a pleasure to work with.


Map of Bastrop, TX

Great Service




Very professional, and fast services.


Map of Bastrop, TX

Great service!





Map of Bastrop, TX

Nice professional respectful person




Great


Map of Bastrop, TX

Victor Edwards




Fast and courteous service


Map of Bastrop, TX

Great service experience!





Nathaniel B.

Nathaniel B.

Model KOCE500ESS04, Arrived on call for f1 e0 error which is user interface failure, checked all user interface connections and harness connections on manager board and are good, installed user interface and ran oven to preheat 350 degrees and ran microwave and f1 e0 error did not return, call complete.

Near Cattlemens Dr, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model MER6600FZ1, Preheated oven to 500 degrees, Cut in is 416, cut out is 502, cut in 425 degrees, cut out 492 degrees, cut in 430, cut out 498,, sensor 1.85 k ohms at 405 which is with in range, per whirlpool cut out temp will be 500 degrees when set at 500 degrees, replaced oven sensor and rechecked cut in and cut out temps and cut in temp is 382, cut out temp is 441 , cut in 403 and would hang between 427 to 438 for more than 10 min then go to 448 degrees and then back down to 434 to 436 degrees and is hanging, called whirlpool tech line and talked to austin, sr number 7722473978, transferred to master tech ed, was instructed these temps are correct when set at 500 can not go by set point temp as long as element is heating on hang times which it is know does not have long cut in and cut out temps as for the sensor that previous tech installed, call complete.

Near Kona Dr, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model LSC9355EQ1, Arrived on call for washer not working, found that actual complaint is unit is not agitating and is leaking water from under unit, found that drain pump is leaking water and cam agitator is broken, will need cam and drain pump will reschedule for 7/17/18, customer not to use the unit until repaired.

Near Onini Ct, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model WRF535SMBM00, Arrived on call for frost and condensation issues in fresh food and freezer, found actual complaint is frost and ice in freezer, found freezer door gasket not sealing, heated freezer door gasket to reform it and is know sealing, customer to leave freezer door closed for about 1 hour to cool so it can reform, also sealed were inside liner meets outer cabinet on both sections, no water leaks at time of call, call complete.

Near Main St, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model MEDB765FC0, Arrived on call for dryer not heating, checked for error codes and got f4 e4 which is a l2 line voltage error, checked ac volts on l2 to ground at outlet and only got 12.9 ac volts, customer to contact a electrician, dryer wall vent is clear,, call complete.

Near Kona Dr, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model WRF993FIFM00, Arrived on call for fresh food evap cover iced over, customer had unit unthawed when got to location, replaced evap cover and main control and sealed around drain tube cup and were inside liner meets outer cabinet on both sections, customer to allow for 24-48 hours for proper cooling, no water leaks at time of call, call complete.

Near Jordan Cove, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model WMH31017FB0, Arrived on call for microwave running with the door open,, found unit has bad switches, replaced interlocks and switches and checked operation and light is no longer flickering and is heating properly, call complete.

Near Headwaters Drive, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model KUDS30FXSS8, Arrived on call for leaking water under dishwasher, 5-1 which is door stuck open error, 10-1 which is a dispenser electrical problem, 6-4 which is float switch open error, , checked float switch and is good, also door switch checks good, also dispenser all checked good, instructed customer not to allow anything to get stuck under float or on top of float switch float, replaced door gasket due to leaking a little water from the bottom corners of the doors were gasket would seal to the door, ran dishwasher again and retested and no leaks after repair, reinstalled dishwasher and tested again after leveling dishwasher and no leaks from dishwasher door, gave customer instruction on soap and rinse aid use, rinse aid set to 1 on dispenser and not to use the pod soap packs its to much soap and to switch to liquid and start with 1 tablespoon and if still suds reduce to 1 teaspoon of liquid dishwasher soap and must run hot water at sink before starting dishwasher. No leaks

Near Winchester Rd, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model WCG55US0HS00, Arrived on call for front right burner not igniting, found switch harness is bad for the right front burner, will not ignite when just turning the knob intermittently, will need switch harness, not able to get model number from the bottom of the cook top due to installers did not leave enough of the wip harness which is hard wired in to the box to the left under cabinet, also not able to get oven to go back in due to it is hitting the gas line under cook top, builder will need to have the oven removed on return to remove the cook top above oven, Skyped office parts and talked to kristen and will reschedule for 6/29/18, did contact builder and they will have oven removed before next service appointment for cooktop.

Near Headwaters Drive, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model KRFF302ESS01, Arrived on call for damper making a thumping and hammering noise, replaced damper and checked operation and all checks good, call complete.

Near Oak Hill Cemetery Rd, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model WFE515S0ES0, Arrived on call for range not working, from prior techs diag. Found shorted element and infinite switch, replaced left front burner and infinite switch and put new contacts on 2 wires that were just burned at the contacts, tested all burners and all are working on high and medium and low, all checks good, call complete.

Near Ninole Ct, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model KRFF302ESS01, Arrived on call for thumping and hammering noise from fridge, found customer had video of noise and noise is coming from the damper control, will need damper control, called shana in parts and will reschedule for 6/20/18, no water leaks at time of call. 6/20/18 customer has to leave at 3:30 pm so if possible early morning appointment.

Near Herron Trail, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived onsite for customer compliant of damages. Confirmed damages. Office to order parts for return visit and reschedule customer. ; ordrng 1 W10611544 (panel-re

Near TX-71, Bastrop, TX 78602
Carlos G.

Carlos G.

ived onsite for customer compliant of noise issue. Found noise coming from cam switch. Normal wear and tear. Office to order parts for return visit and reschedule customer due to after hours.; ordrng 1 WP8181712 (NOZZLE) and 1 WP8183183 (LEVER) and 1 WP8183184 (CAM) and 1 WPW10161052 (CAM) and 1 WPW10352973 (SWITCH )

Near Mauna Loa Ln, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived onsite to replace parts from prior visit. Removed and replaced drum, dryer kit, element. Ran test cycle and all checks ok now. Job complete.

Near Mauna Loa Ln, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived onsite for customer compliant of not working. Replaced valve

Near Mauna Loa Ln, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model MVWC565FW0, Arrived on call for water level to low, found that on bulky unit is doing a deep water wash water is filling 4 inches bellow the inner rim of the inner tub which is correct amount of fill, found no error codes, found that customer was washing to large of comforters, instructed customer anything larger than a non bulky comforter will need to be taken to a laundry mat, gave customer instruct on soap usage and loading and cleaning of the washer, all checks good, no parts needed, call complete, hot and cold water are dispensing as they should.

Near Alta Vista Dr, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model WTW8500DC3, Arrived on call for no beep from control panel when selecting keys, found that with the end beep key is not adjusting from off to low, medium, and high, and unit did have a f2 e1 error for stuck key, will need to order ui control panel, skyped office parts and talked to jordan and offive will reschedule with customer. No water leaks at time of call.

Near Fallow Way, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model WRF993FIFM00, Arrived on call for freezer icemaker mold senser showes open, replaced freezer icemaker and went back in diag. And checked freezer mold senser for icemaker and is know reading senser all checks good, call complete.

Near Fallow Way, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model MFI2269VEM10, Arrived on call for unit not cooling at all on both compartments, found compressor pulling 10 amps and then kicking off, used a test relay from truck and then found is pulling 1.1 amos and compressor is staying running and temp is pulling down, relay 72.65, svc/labor 199.99 which =272.64 plus tax 22.49 which =295.13, customer agreed to est, collected full balance of 295.13, installed start device from truck stock and is pulling 1.1 amps which is good and is pulling down to temp, no water leaks at time of call, call complete.

Near Cattlemens Dr, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced 4 nuts and term block. Ran test cycle and all checks ok now. Job complete.

Near Lakeside Dr, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site and checked the unit for not completing cycles. Ran diagnostics and found a off balance load error code. Confirmed suspension rods ok. Adjusted feet and releveled. Advised customer on proper loading. No water leaks present after service. Job complete.

Near Mauna Loa Ln, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced adapter. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Mauna Loa Ln, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from orevious visit. Removed and replaced bearing kit and hub assembly. Ran test cycle and all checks ok. No water leaks present after service. Collected in full via CC. Job complete.

Near Mauna Loa Ln, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site and checked the unit for noise issues. Ran test cycle and found noise coming from drain pump. Removed drain and found debris present. Removed debris and all checks ok now. No water leaks present after service. Job complete.

Near Chestnut St, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Upon removing icemaker assembly, found fill tube not clipped on allowing cold air to freeze fill tube and also was sticking too far past icemaker causing water to fall into ice bin. Inserted fill tube properly and added tie according to Service pointer #W10639073. Confirmed water valve and fill tube heater works properly through diagnostics. Confirmed fill tube is clear. No water leaks present after service. Job complete.

Near TX-71, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site and checked the unit for no operation. Checked voltage and found 120 volts between L1 and nuetral and 0 volts between L2 and nuetral. Found 78 volts between L1 and L2. Should have 240 volts. Confirmed proper power cord connections. Customer to get an electrician to correct voltage issue.

Near Mauna Loa Ln, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site and checked the unit for no operation. Checked voltage and found 76 volts between L1 and L2. Should have 240 volts. Confirmed proper power cord connections. Customer to get an electrician to correct voltage issue.

Near Old Austin Hwy, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced control and sensor. Ran test cycle and all checks ok. Job complete.

Near Kaanapali Ln, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site and checked the unit for noise issues. Inspected rotor area and found center bolt completely loose. Retightened and used lock-tight. Ran test cycle and all checks ok now. No water leaks present after service. Job complete.

Near Kaeleku Ln, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced cam, shifter, damper kit. Ran test cycle and could not duplicate any noises at this time. If problem persist, order gearcase. No water leaks present after service. Job complete.

Near Shiloh Rd, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced mw manager. Ran test cycle and found additional issues. Called WP and found a faulty inverter and mag. Parts are not covered by manufacturer. Parts (Mag $172.43 inverter $176.06) for total of $348.49 plus tax in addition to remaining balance of $325 minus $108.24 collected in initial visit. Removed and replaced mag and inverter. Ran test cycle and all checks ok. Collected in full via check # 1120. Job complete.

Near Charolais Dr, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced mw manager. Ran test cycle and found additional issues. Called WP and found a faulty inverter and mag. Parts are not covered by manufacturer. Parts (Mag $172.43 inverter $176.06) for total of $348.49 plus tax in addition to remaining balance of $325 minus $108.24 collected in initial visit. Removed and replaced mag and inverter. Ran test cycle and all checks ok. Collected in full via check # 1120. Job complete.

Near Charolais Dr, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced speaker and display. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Kainalu Ln, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site and checked the unit for water leaking out of freezer. Found drain clogged. Found service pointer to replace drain line. Part (under warranty S38253) RF130 ($159.99). Removed and replaced new drain line kit. All checks ok now. No water leaks present after service. Collected in full via CC. Job complete.

Near Colony Ct, Bastrop, TX 78602