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Local Reviews
for Bastrop, TX

Rated 5.0 out of 5 stars based on 8 customer reviews

Map of Bastrop, TX

Went out of his way




Nathan looked at our washer that was not part of his scheduled appointment


Map of Bastrop, TX

Great service in Nathan




Nathan is always professional and curtious.


Map of Bastrop, TX

Very pleased with service and excellent technician.




Had a complicated repair. Technician worked the problem and explained everything to me. Was a pleasure to work with.


Map of Bastrop, TX

Great Service




Very professional, and fast services.


Map of Bastrop, TX

Great service!





Map of Bastrop, TX

Nice professional respectful person




Great


Map of Bastrop, TX

Victor Edwards




Fast and courteous service


Map of Bastrop, TX

Great service experience!





Carlos G.

Carlos G.

ived onsite for customer compliant of noise issue. Found noise coming from cam switch. Normal wear and tear. Office to order parts for return visit and reschedule customer due to after hours.; ordrng 1 WP8181712 (NOZZLE) and 1 WP8183183 (LEVER) and 1 WP8183184 (CAM) and 1 WPW10161052 (CAM) and 1 WPW10352973 (SWITCH )

Near Mauna Loa Ln, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived onsite to replace parts from prior visit. Removed and replaced drum, dryer kit, element. Ran test cycle and all checks ok now. Job complete.

Near Mauna Loa Ln, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived onsite for customer compliant of not working. Replaced valve

Near Mauna Loa Ln, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model MVWC565FW0, Arrived on call for water level to low, found that on bulky unit is doing a deep water wash water is filling 4 inches bellow the inner rim of the inner tub which is correct amount of fill, found no error codes, found that customer was washing to large of comforters, instructed customer anything larger than a non bulky comforter will need to be taken to a laundry mat, gave customer instruct on soap usage and loading and cleaning of the washer, all checks good, no parts needed, call complete, hot and cold water are dispensing as they should.

Near Alta Vista Dr, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model WTW8500DC3, Arrived on call for no beep from control panel when selecting keys, found that with the end beep key is not adjusting from off to low, medium, and high, and unit did have a f2 e1 error for stuck key, will need to order ui control panel, skyped office parts and talked to jordan and offive will reschedule with customer. No water leaks at time of call.

Near Fallow Way, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model WRF993FIFM00, Arrived on call for freezer icemaker mold senser showes open, replaced freezer icemaker and went back in diag. And checked freezer mold senser for icemaker and is know reading senser all checks good, call complete.

Near Fallow Way, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model MFI2269VEM10, Arrived on call for unit not cooling at all on both compartments, found compressor pulling 10 amps and then kicking off, used a test relay from truck and then found is pulling 1.1 amos and compressor is staying running and temp is pulling down, relay 72.65, svc/labor 199.99 which =272.64 plus tax 22.49 which =295.13, customer agreed to est, collected full balance of 295.13, installed start device from truck stock and is pulling 1.1 amps which is good and is pulling down to temp, no water leaks at time of call, call complete.

Near Cattlemens Dr, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced 4 nuts and term block. Ran test cycle and all checks ok now. Job complete.

Near Lakeside Dr, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site and checked the unit for not completing cycles. Ran diagnostics and found a off balance load error code. Confirmed suspension rods ok. Adjusted feet and releveled. Advised customer on proper loading. No water leaks present after service. Job complete.

Near Mauna Loa Ln, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced adapter. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Mauna Loa Ln, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from orevious visit. Removed and replaced bearing kit and hub assembly. Ran test cycle and all checks ok. No water leaks present after service. Collected in full via CC. Job complete.

Near Mauna Loa Ln, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site and checked the unit for noise issues. Ran test cycle and found noise coming from drain pump. Removed drain and found debris present. Removed debris and all checks ok now. No water leaks present after service. Job complete.

Near Chestnut St, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Upon removing icemaker assembly, found fill tube not clipped on allowing cold air to freeze fill tube and also was sticking too far past icemaker causing water to fall into ice bin. Inserted fill tube properly and added tie according to Service pointer #W10639073. Confirmed water valve and fill tube heater works properly through diagnostics. Confirmed fill tube is clear. No water leaks present after service. Job complete.

Near TX-71, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site and checked the unit for no operation. Checked voltage and found 120 volts between L1 and nuetral and 0 volts between L2 and nuetral. Found 78 volts between L1 and L2. Should have 240 volts. Confirmed proper power cord connections. Customer to get an electrician to correct voltage issue.

Near Mauna Loa Ln, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site and checked the unit for no operation. Checked voltage and found 76 volts between L1 and L2. Should have 240 volts. Confirmed proper power cord connections. Customer to get an electrician to correct voltage issue.

Near Old Austin Hwy, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced control and sensor. Ran test cycle and all checks ok. Job complete.

Near Kaanapali Ln, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site and checked the unit for noise issues. Inspected rotor area and found center bolt completely loose. Retightened and used lock-tight. Ran test cycle and all checks ok now. No water leaks present after service. Job complete.

Near Kaeleku Ln, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced cam, shifter, damper kit. Ran test cycle and could not duplicate any noises at this time. If problem persist, order gearcase. No water leaks present after service. Job complete.

Near Shiloh Rd, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced mw manager. Ran test cycle and found additional issues. Called WP and found a faulty inverter and mag. Parts are not covered by manufacturer. Parts (Mag $172.43 inverter $176.06) for total of $348.49 plus tax in addition to remaining balance of $325 minus $108.24 collected in initial visit. Removed and replaced mag and inverter. Ran test cycle and all checks ok. Collected in full via check # 1120. Job complete.

Near Charolais Dr, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced mw manager. Ran test cycle and found additional issues. Called WP and found a faulty inverter and mag. Parts are not covered by manufacturer. Parts (Mag $172.43 inverter $176.06) for total of $348.49 plus tax in addition to remaining balance of $325 minus $108.24 collected in initial visit. Removed and replaced mag and inverter. Ran test cycle and all checks ok. Collected in full via check # 1120. Job complete.

Near Charolais Dr, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced speaker and display. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Kainalu Ln, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site and checked the unit for water leaking out of freezer. Found drain clogged. Found service pointer to replace drain line. Part (under warranty S38253) RF130 ($159.99). Removed and replaced new drain line kit. All checks ok now. No water leaks present after service. Collected in full via CC. Job complete.

Near Colony Ct, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site and checked the unit for dispenser issues. Found dispenser door broken. Removed and replaced dispenser assembly. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Hasler Blvd, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site and checked the unit for clicking noise at end of spin cycle. Checked components and found a faulty cam, damper kit and shifter. Office to order parts for return visit and reschedule.

Near Sam Houston Dr, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site and checked the unit for not advancing. Inspected unit and found drain laying on the ground and on a gfi plug. Advised customer on proper installation. Unit outside. Job complete.

Near Colony Ct, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site and checked the unit for not making ice issue. Ran diagnostics and all checks OK. Unit is making ice at time of service. Watched icemaker cycle as designed. No issues found at this time. Possible piece of ice got stuck in icemaker. No water leaks present after service. Job complete.

Near Mauna Loa Ln, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site and checked the unit for not making ice issue. Ran diagnostics and all checks OK. Unit is making ice at time of service. Watched icemaker cycle as designed. No issues found at this time. Possible piece of ice got stuck in icemaker. No water leaks present after service. Job complete.

Near Hasler Blvd, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site and check the unit for an F2 E1 era code. Error code indicates a faulty touchpad. Genaire set park directly to customer. Removed and replaced control panel. Ran test cycle and all checks ok. Job complete.

Near Colovista Pkwy, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced water valve. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Mauna Loa Ln, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced water pump and control. Ran diagnostic checks and all OK. No water leaks present after service. Job complete.

Near TX-71, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced latch and striker. Ran calibration and test cycle and all checks ok. Job complete.

Near Perkins St, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced all parts. Ran test cycle and all checks ok. Job complete.

Near Fayette St, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site and checked the unit for not making ice. Checked components and found a faulty icemaker. Removed and replaced icemaker assembly. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Mauna Loa Ln, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced outer tub. Reinstalled and leveled unit. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Colony Ct, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site and checked the unit for not advancing. Checked components and found a faulty latch and control. Ran test cycle and all checks ok. No water leaks present after service. Job complete.; Job Cmpltd, saved tckt [SdLink\163701a.png], snapped 1 QuickPics (via SDM) 9/28/17 11:09: JD there 9/28 THU, 9:46 to 10:58, Arrived on site for "unit will complete cycle, sometimes and sometimes, it won't complete a cycle" complaint. Inspected unit and found wall plug with open ground. Instructed customer that issue cannot be diagnosed without proper power supply. Ran full cycle on good plug, with extension cord. No problems. Customer is having electrician remedy electrical issue, tom

Near TX-304, Bastrop, TX 78602