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Local Reviews
for Bastrop, TX

Appliance Express Rated 4.8 out of 5 stars based on 71 customer reviews

Map of Bastrop, TX

Thank you




Review of Appliance Express

Very friendly, customer service with customer friendly!


Map of Bastrop, TX

Problem solved quickly




Review of Appliance Express

Good troubleshooting by tech.


Map of Bastrop, TX

Competent, Timely, Courteous




Review of Appliance Express

Scott did a great job fixing the washer quickly.


Map of Bastrop, TX

Fast and great Warranty Service




Review of Appliance Express

Andy was fast and knowledgeable. Once I explained to him what was going on he knew exactly what it was.


Map of Bastrop, TX

Dorus




Review of Appliance Express

Great work! I have a smart oven and am not computer savvy! The techs got everything working and explained it so that even I understand! Very professional and personable.


Map of Bastrop, TX

Relieved my stove now fixed




Review of Appliance Express

Great service, Richard very knowledgeable


Map of Bastrop, TX

Great Service




Review of Appliance Express

Jacob is personable, knows how to repair ice makers!


Map of Bastrop, TX

Very pleased.




Review of Appliance Express

Excellent job! Courteous, knowledgeable, and very helpful.


Map of Bastrop, TX

Good




Review of Appliance Express


Map of Bastrop, TX

Shannon




Review of Appliance Express

Great services.


Great service




Review of Appliance Express


EXCELLENT




Review of Appliance Express

CLIF WAS GREAT EXCELLENT KNOWLEDGE


Holiday Fridge Repair




Review of Appliance Express

Cliff was very prompt, professional, thorough and a pleasure to work with, especially through a trying situation during the holidays when the mfr supplied the wrong part. We appreciate Cliff’s professionalism and kind, courteous service.


Perfect




Review of Appliance Express

Very knowledgeable, courteous, efficient. I have used appliance express 3 times in the last 2 years and both technicians that came out were were very professional. They make it seem like there just making you a quick peanut butter sandwich- "Sandwich is ready sir"...this guy already had the parts he needed to repair my washer...on the truck!= efficient. = will use again. Thanks guys!


Very pleasant experience. Great professional service.




Review of Appliance Express

Enjoyable experience ver professional and timely.


Great warranty service




Review of Appliance Express


Thomas




Review of Appliance Express

Tech arrived and troubleshooted problem with range.


Professional service.




Review of Appliance Express

The technician arrived in a very timely manner and carefully listened to my description of the problem. Then he performed a very thorough diagnosis of the washer before beginning the repair. In minutes the repair was completed and explained to me. He then performed tests on the washer for proper operation before completing the paperwork and leaving.


Timely service and friendly and knowledgeable technician




Review of Appliance Express

The technician showed up in the window we were given. He was friendly, knowledgeable, and imparted his wisdom on the stove to us. He replaced the part that was causing the problem. This is our first gas stove so any knowledge was helpful.


Great service




Review of Appliance Express


VERY POOR




Review of Appliance Express

Didn't appear to want to listen or care about anything I said. He had his mind made up from the minute he showed up, the problem with this NEW fridge couldn't be fixed and I was suppose to live with the problem.


Great service




Review of Appliance Express

So far, all of the people who have come out to work on my Whirlpool fridge have been very professional,


Whirlpool washer repair




Review of Appliance Express

The repair was handled very professionally. He explained what part had failed and how the machine was meant to operate correctly. Could not be more pleased with his service.


Tu




Review of Appliance Express

Very good- jobs got done in short time and professional


Good




Review of Appliance Express

Very good service and very polite man also very helpful.


Scott  M.

Scott M.

ICE MACHINE KITCHENAID KUIC15NLXS1 "Arrived on site for unit not making ice , found wiring on pump broken , also harness to control failing as well . Will need pump and harness parts Please call to set return .; ordrng 1 WPW10340992 (harns-pump)"

Near McAllister Rd, Bastrop, TX 78602
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site for oven not working , found relay on control failed . Will need control . Also oven light has failed . Please call to set return .; ordrng 1 AUTHO and 1 W11281687 (sockt-lite)"

Near McAllister Rd, Bastrop, TX 78602
Scott  M.

Scott M.

WASHER MAYTAG MVWB855DC3 "Arrived on site for washer not starting or not responding to commands with turn knob . Ran diagnostic all checked normal with test wash . Unit will need new console . No water leaks detected at time of service."

Near Lower Red Rock Rd, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site for refrigerator lights not working. Tested and inspected unit and found failed LED module. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Koloiki Ln, Bastrop, TX 78602
Andy  B.

Andy B.

WASHER MAYTAG MHW5100DW0 Arrived on site for washer PF and error code. Upon arrival customer informed that issue is error code. Tested and inspected unit and found failed drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Lee Rd, Bastrop, TX 78602
Andy  B.

Andy B.

COOKTOP WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed parts and to test carbon monoxide levels. Upon arrival found tester is incorrect, was sent with refrigerator gauges. Ordering parts research for carbon monoxide detector. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (PARTS RESEARCH/carbon monoxide detector)"

Near Rimrock Ct, Bastrop, TX 78602
Andy  B.

Andy B.

MICROWAVE GE n/a "Arrived on site for in wall microwave table turning, cannot open and not operating. Upon arrival found cannot get door open. Unit seems to need door latch, switches and control. Attempted to take trim off but found that it is attached from inside and that door needs to be opened to remove screws. Called and spoke with CS. Attempted to get door unlocked with no success. Due to not being able to get access nothing can be done at this time to repair."

Near Josie Ln, Bastrop, TX 78602
Andy  B.

Andy B.

DISHWASHER BOSCH SHE53TF6UC07 Arrived on site for dishwasher not running/grinding noise. Tested and inspected unit and found failed heat pump. Ordering needed part as well as water distributor in case needed. Office to schedule return trip. No water leaks present at time of service. 2 hour job ; ordrng 1 00751950 (WATER DISTRIBUTOR ) and 1 12008381 (HEAT PUMP ) and 1 SEENOTE (2 HOUR JOB )

Near Territory Dr, Bastrop, TX 78602
Andy  B.

Andy B.

MICROWAVE KITCHENAID KMBP100ESS03 "Arrived on site for microwave error code. Tested and inspected unit and found failed UI and control. Ordering needed part. Unit is installed higher then oven dolly can reach and is in new freshly painted white cabinets. Ordering 2 man to uninstall and reinstall so as not to mark or damage cabinets. 2 hour job, Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 MAN ) and 1 SEENOTE (2 HOUR ) and 1 W11375458 (UI)"

Near Old Windmill Rd, Bastrop, TX 78602
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW9151YW00 "Arrived on site ,replaced door bellow . Ran diagnostics 2 times and ran a bulky load for about 30 min . No water leaks detected at time of service . Job complete ."

Near Main St, Bastrop, TX 78602
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite for unit unit not cooling properly in fresh food . Customer stated food would either freeze or or temps were way above normal in fresh food . Found frost build up on upper part of evap . Fan is running but no air flow . Replaced diffuser. No water leaks detected at time of service . Job complete .

Near Eight Oaks Dr, Bastrop, TX 78602
Andy  B.

Andy B.

COOKTOP WHIRLPOOL WFG505M0BS3 Arrived on site for range cooktop flames too big and has some yellow and that unit is hot to touch when oven is in use and makes cabinets hot as well and that customer was told that it may be releasing too much carbon monoxide. Was instructed that unit is on natural gas and that they do not have a humidifier or dehumidifier. Found service pointer on heat with oven in use. Ordering insulation kit and informed customer it will help but it is normal for unit to be warm. No gas leaks present at time of service.; ordrng 1 SEENOTE (PARTS RESEARCH/ DETECTOR ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11025151 (insulation)

Near Rimrock Ct, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for refrigerator RC not cooling and ice buildup on evaporator cover. Tested and inspected unit and found failed thermistor harness. Removed failed part and replaced with new. Tested unit and all operations are normal.

Near Hidden Springs Dr, Bastrop, TX 78602
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW9151YW00 Arrived on site to install previously diagnosed part. Upon inspecting bellows found all bellows had nicks and flaws similar to the first replacement bellow that is still leaking. Office to schedule return trip. ; ordrng 1 SEENOTE (OFFICE TO INSPECT ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 2 WPW10381562 (bellow)s

Near Main St, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR GE ZICS360NXALH Arrived on site for refrigerator still not cooling. Tested and inspected unit and found ice buildup on left side of evaporator. Did as instructed. No water leaks present at time of service.;

Near Old Windmill Rd, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR LG LFX21971ST Arrived on site to install previously diagnosed start relay. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Caliber Cove, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR THERMADOR T30IF70NSP/15

Near Main St, Bastrop, TX 78602
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW9151YW00 Arrived on site for washer still leaking. Tested and inspected unit and found leaking at front at bellow. Cleaned door and bellow and tested unit and found still leaking. Inspected bellow and found mis molded. Went to put new bellow on and found mis molded even worse then one that was installed. Ordering 2 bellows in case one is defective as well. Office to schedule return trip. Advised customer to keep an eye on unit to pervent water leak risk. Office to schedule return trip.; ordrng 2 WPW10381562 (bellow)s

Near Main St, Bastrop, TX 78602
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT519SZDW02 "Arrived on site for no cool fridge . Found evap had a ball at welds steamed ice away unit is not frosting only to evap . Unit will need sealed system . Ordering compressor, evap ,drier ,service port . Also ordering lock kit just Incase . Please call to set return .; ordrng 1 AUTHO. and 1 LOCKRINGKIT and 1 SERVICEPORT and 1 TWOHRS and 1 U.DRYER and 1 W10836706 (evaporator) and 1 W11092625 (compressor)"

Near Bobs Trail, Bastrop, TX 78602
Scott  M.

Scott M.

RANGE THERMADOR PRG484GGUS "Replaced both switches on left front and rear burners .No gas leaks detected at time of service .job compleat"

Near Kamakoa Ln, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site to install previously diagnosed ice dispenser parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Rimrock Ct, Bastrop, TX 78602
Scott  M.

Scott M.

REFRIGERATOR LG LFX21971ST Arrived on site for no cool fridge . Found all fans working but compressor not running found relay burned .ordering parts research for compressor start relay . Please call to set return .; ordrng 1 PARTSRESEARCH and 1 STARTRELAY

Near Caliber Cove, Bastrop, TX 78602
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Sealed gaps . No water leaks detected at time of service .job complete .

Near Vista W Ct, Bastrop, TX 78602
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HZ0 "Arrived on site for no heat microwave . Found mag has failed . Recommend changing mag ,cap, dioed . Job complete ."

Near County Rd, Bastrop, TX 78602
Scott  M.

Scott M.

WASHER MAYTAG MVWC465HW2 "Arrived on site for broken agitator . Found agitator bent . Replaced wash plate ,agitator,screw . Ran diagnostics ,all checked normal. No water leaks detected at time of service. Job complete."

Near Hoffman Rd, Bastrop, TX 78602
Scott  M.

Scott M.

REFRIGERATOR GE ZICS360NXALH "Arrived on site ,replaced heater and evap motor . Did not need evap cover . no water leaks detected at time of service . Job complete."

Near Old Windmill Rd, Bastrop, TX 78602
Scott  M.

Scott M.

RANGE THERMADOR PRG484GGUS "Arrived on site for right front burner not getting any gas but is sparking .found gas valve switch had failed. Customer also wants to replace other switch as well. Ordering both switches . No gas leaks ordrng 2 00422748 (SWITCH )s"

Near Kamakoa Ln, Bastrop, TX 78602
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE515S0ES0 Arrived on site for cook top light staying on . Found left front switch failing . Replaced switch and tested unit . Element and indicator are responding correctly. Job complete

Near Pohakuloa Dr, Bastrop, TX 78602
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site installed thermistor . Will need also to seal gaps in liner . Ordering rtv. Will need control as well . Call to set return .; ordrng 1 W10835562 (contrl-box) and 1 WHITEADHESIVE

Near Vista W Ct, Bastrop, TX 78602
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL DU1055XTSS2 "Arrived on site for unit being dead again . Found no power going to dishwasher , outlet,switch or breaker has failed . Informed customer they need an electrician to replace failed part . Used extension cord and unit is working normally .no water leaks detected at time of service.job complete."

Near W Kaanapali Ln, Bastrop, TX 78602
Scott  M.

Scott M.

ICE MACHINE KITCHENAID KUIC15NLXS1 "Arrived on site for not making ice . Found water valve failed completely and recirculating pump making noise . Ran diagnostics and no water what so ever from valve . Replaced valve , unit is now functioning properly. Good frost pattern ,and good water flow . No water leaks detected at time of service . Job complete ."

Near McAllister Rd, Bastrop, TX 78602
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for filter head door had come off housing . Replaced door back on filter housing . Housing looked in good shape . No water leaks detected at time of service . Job complete .

Near Pine Shadow Ln, Bastrop, TX 78602
Andy  B.

Andy B.

WASHER WHIRLPOOL MVWB835DW1 Arrived on site for washer not operating. Tested and inspected unit and found failed control and UI.Ordering parts. Authorization needed. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10861510 (console) and 1 W11024149 (cntrl-elec)

Near Patton Cove, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC704FSS02 Arrived on site to install previously diagnosed fill tube with heater. Removed failed part and replaced with new. Ran test 120 and got “PA” “All Steps Successfully Passed” all operations are normal. No water leaks present at time of service.

Near Pack Saddle Dr, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR GE ZICS360NXALH "Arrived on site for refrigerator FC still not cooling properly. Tested and inspected unit and found FC evaporator ice buildup. Ordering defrost heater, evaporator cover and evaporator motor. Office to schedule return trip. Instructed customer to defrost unit 48 hours prior to service and how to do so safely. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 WR51X10015 (defrost heater) and 1 WR74X10293 (cover evap)"

Near Old Windmill Rd, Bastrop, TX 78602