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Local Reviews
for Bastrop, TX

Appliance Express Rated 4.8 out of 5 stars based on 80 customer reviews

Map of Bastrop, TX

Great job!




Review of Appliance Express

Great phone experience with a fast appointment. Even got Andy a day early, as time opened up. He was polite and knowledgeable. He even discussed tips for the best results for our washing machine.


Map of Bastrop, TX

Stove Repair




Review of Appliance Express


Map of Bastrop, TX

Great Service!!




Review of Appliance Express


Map of Bastrop, TX

Quick, Professional Service




Review of Appliance Express


Map of Bastrop, TX

Pamela




Review of Appliance Express

Everything was perfect.


Map of Bastrop, TX

Great Technicians




Review of Appliance Express

Guys were professional, quick, and efficient! Took a couple of trips but I know the service was done right!


Map of Bastrop, TX

Excellent service!




Review of Appliance Express


Map of Bastrop, TX

Shirley




Review of Appliance Express

Scott was a professional. He checked out my dishwasher and found no mechanical defect. He said if we have any problems within 90 days to give him a call.


Map of Bastrop, TX

Stove door




Review of Appliance Express

Our technician was great knew what was wrong with our stove door ordered parts and came the next week and installed parts very happy with our technician had it done in no time at all. Thank you For your help


Map of Bastrop, TX

Thank you




Review of Appliance Express

Very friendly, customer service with customer friendly!


Problem solved quickly




Review of Appliance Express

Good troubleshooting by tech.


Competent, Timely, Courteous




Review of Appliance Express

Scott did a great job fixing the washer quickly.


Fast and great Warranty Service




Review of Appliance Express

Andy was fast and knowledgeable. Once I explained to him what was going on he knew exactly what it was.


Dorus




Review of Appliance Express

Great work! I have a smart oven and am not computer savvy! The techs got everything working and explained it so that even I understand! Very professional and personable.


Relieved my stove now fixed




Review of Appliance Express

Great service, Richard very knowledgeable


Great Service




Review of Appliance Express

Jacob is personable, knows how to repair ice makers!


Very pleased.




Review of Appliance Express

Excellent job! Courteous, knowledgeable, and very helpful.


Good




Review of Appliance Express


Shannon




Review of Appliance Express

Great services.


Great service




Review of Appliance Express


EXCELLENT




Review of Appliance Express

CLIF WAS GREAT EXCELLENT KNOWLEDGE


Holiday Fridge Repair




Review of Appliance Express

Cliff was very prompt, professional, thorough and a pleasure to work with, especially through a trying situation during the holidays when the mfr supplied the wrong part. We appreciate Cliff’s professionalism and kind, courteous service.


Perfect




Review of Appliance Express

Very knowledgeable, courteous, efficient. I have used appliance express 3 times in the last 2 years and both technicians that came out were were very professional. They make it seem like there just making you a quick peanut butter sandwich- "Sandwich is ready sir"...this guy already had the parts he needed to repair my washer...on the truck!= efficient. = will use again. Thanks guys!


Very pleasant experience. Great professional service.




Review of Appliance Express

Enjoyable experience ver professional and timely.


Great warranty service




Review of Appliance Express


Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Arrived on site for refrigerator hinge issue and unit making still making noise. Removed failed hinge and replaced with new. Checked unit for noise, compressor and fans run with no abnormal sound, found condenser coils rubbing making noise. Made needed adjustments. All operations are normal. No water leaks present at time of service."

Near Eland Ave, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site to install previously diagnosed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Old Windmill Rd, Bastrop, TX 78602
Andy  B.

Andy B.

DRYER WHIRLPOOL WED49STBW1 Arrived on site for dryer door seal issues. Tested and inspected unit and found failed door seal. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Kellogg Ln, Bastrop, TX 78602
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW3 Arrived on site for washer not draining. Upon arrival customer informed that issue is unit not cycling properly and now is draining non stop when plugged in. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Jennifer Ln, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KFIS29BBMS Arrived on site for refrigerator lights not working. Tested and inspected unit and found failed LED module. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Shiloh Rd, Bastrop, TX 78602
Andy  B.

Andy B.

OVEN WHIRLPOOL WFG320M0BS2 Arrived on site to install previously diagnosed gas valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near FM 969, Bastrop, TX 78602
Andy  B.

Andy B.

OVEN MAYTAG MET8820DS00 Arrived on site for range lower over still not heating properly. Checked temperature sensor and temperature sensor tested good. Tested elements and elements tested good. Tested voltage at elements and they are cycling on and off normally. Performed temperature test and found off. calibrated temperature and tested unit. All operations are normal. No repairs are needed at this time.

Near Wildcat Dr, Bastrop, TX 78602
Andy  B.

Andy B.

DISHWASHER GE GHDA485N00CS "Arrived on site for dishwasher leaking and insulation cut. Attempted to test unit and found no operations. Checked breaker and breaker wan on and not tripped, reset breaker and checked dishwasher and still found no operations. Checked voltage going to unit and found none. Found gasket improperly installed. Removed gasket and re installed properly. Removed unit and made needed adjustments and re installed properly. Spoke with customer on voltage issues and will need electrician to fix voltage issues. Spoke with customer on watching unit when issues is fixed to watch for any water leaks as could not test properly without running cycle due to no voltage."

Near Rebecca Ln, Bastrop, TX 78602
Scott  M.

Scott M.

OVEN WHIRLPOOL WFG320M0BS2 "Arrived on site for oven not heating . Igniter is getting correct voltage and proper amps . Gas valve has failed . , ordering igniter just Incase . No gas leaks detected . Please call to set return ; ordrng 1 W11176454 (igntr-oven) and 1 WP98014893 (valve-gas)"

Near FM 969, Bastrop, TX 78602
Andy  B.

Andy B.

WASHER MAYTAG MHW3505FW1 Arrived on site to install previously diagnosed drain pump and latch. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Papawai Dr, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived on site for refrigerator making noise. Tested and inspected unit and found no abnormal noise while on site. Customer also pointed out top hinge bent. Straighten hinge. Customer then texted sound later in day and found there is loud noise. Ordering needed parts as well as hinge in case there is any remaining issue with hinge. No water leaks present at time of service. Office to schedule return trip. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10574469 (fan-scroll) and 1 W11103760 (harness) and 1 WP2169142 (evaporator fan blade) and 1 WP2261963 (hinge-door) and 1 WP505587 (sealer) and 1 WPW10359880 (motor-evap) and 1 WPW10383615 (thermistor)

Near Eland Ave, Bastrop, TX 78602
Matthew  Z.

Matthew Z.

MICROWAVE GE JVM3160RF6SS "Arrived onsite for microwave sparking and tripping breaker. Unit is having high voltage issues. Need to order magnetron, capacitor and diode. Bringing fuse and thermal fuse just in case. Could not locate parts, need research. Office to reschedule.; saved tckt"

Near Mokalau Dr, Bastrop, TX 78602
Andy  B.

Andy B.

WASHER MAYTAG MVWC565FW0

Near Reids Bend, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site to install previously diagnosed evaporator cover and control. Removed failed evaporator cover and replaced with new, went to replace control and found incorrect part in box. Ordering needed control. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11333076 (CONTROL )"

Near Old Windmill Rd, Bastrop, TX 78602
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer bouncing, not spinning out and noise. Tested and inspected unit and found failed suspensions, gearcase and washplate. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service. Authorization needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10752283 (washplate) and 1 W11130362 (suspension)"

Near Cedar Shade Ln, Bastrop, TX 78602
Matthew  Z.

Matthew Z.

DISHWASHER GE GHDA485N00CS "Arrived onsite for dishwasher not completing cycle and dispenser not opening. Tested unit and found motor not activating after filling as well as dispenser drawer not opening. Replaced pump and tested unit, unit not enters wash cycle. Dispenser still did not activate, checked connections and connections were good. Replaced dispenser. No leaks present at this time. Job complete."

Near Rebecca Ln, Bastrop, TX 78602
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTM384ESS2 Arrived on site for dishwasher rack falling off. Tested and inspected unit and found failed tracks. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near FM1209, Bastrop, TX 78602
Andy  B.

Andy B.

RANGE GE JGSS66SEL1SS "Arrived on site for range gas smell when oven is preheating. Checked amp draw on igniter and found to be good, checked flame and found to be a little abnormal, adjusted air flow and found improvement

Near Clear Water Pass, Bastrop, TX 78602
Andy  B.

Andy B.

WASHER MAYTAG MHW3505FW1 Arrived on site for washer not operating properly. Tested and inspected unit and found failed drain pump and latch. No repairs are to be done at this time. No water leaks present at time of service.

Near Papawai Dr, Bastrop, TX 78602
Andy  B.

Andy B.

RANGE GE JGBP25MEM5BS "Arrived on site for range oven gas smell and left front burner not lighting. Ordering needed parts. Office to schedule return trip. No gas leaks present at time of service. Advised customer not to use unit until repairs are done. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WB16K1005 (BURNER HEAD) and 1 WB16K22 (burner,bake) and 1 WB29K10001 (brnr cap, med) and 1 WB2X9154 (IGNITER )"

Near Browning Dr, Bastrop, TX 78602
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT970SAHB0 Arrived on site for dishwasher top rack stuck. Tested and inspected unit and found failed tracks. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Headwaters Dr, Bastrop, TX 78602
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed control, burner head and burner cap. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service."

Near Rimrock Ct, Bastrop, TX 78602
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived on site for microwave side bulging/not even with cabinet on left side. Inspected unit and found no dents or damage to microwave, found unit not 100% flush but nothing seeming abnormal. Called tech line and spoke with Andy (SR# 7728722353) made aware of stated issues and what was found, was instructed to send photo of stated issue by email. Did so, was instructed that everything appears normal and no repairs are needed. Instructed on this. No repairs are needed at this time."

Near Crooked Trail, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site for refrigerator not making ice. Tested and inspected unit and found ice in new ice maker that hasn’t cycled. Tested water fill for ice maker and water fill dispensed water for ice maker. Tested ice maker fan and ice maker fan working properly. Found RC not cooling as well as it should. Found ice buildup on RC evaporator cover. Ordering needed parts. Office to schedule return trip. Instructed customer unit will need to be defrosted 48 hours prior to service and how to do so safely as to prevent water damage risk. No water leaks present at time of service. Authorization needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10889360 (cover-evap) and 1 W11333076 (CONTROL )

Near Old Windmill Rd, Bastrop, TX 78602
Andy  B.

Andy B.

OVEN MAYTAG MET8820DS00 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal.

Near Wildcat Dr, Bastrop, TX 78602
Andy  B.

Andy B.

RANGE GE JGP990SEL1SS Arrived on site for cooktop clicking. Tested and inspected unit and found failed switch harness and spark module. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Long Bow Cove, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for refrigerator RC not cooling properly and ice buildup. Tested and inspected unit and found RC evaporator not defrosting properly. Unit will need evaporator cover, evaporator motor with harness and drain pan kit. Called and spoke with CS and was instructed that drain pan kit is unavailable and customer will need to call kitchenaid and have kitchenaid send them drain pan kit.

Near Pioneer Passage, Bastrop, TX 78602
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH31017HS4 Arrived on site for microwave door issues. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time

Near Crooked Trail, Bastrop, TX 78602
Andy  B.

Andy B.

RANGE WHIRLPOOL WFE505W0HW2

Near Quinton Allen Dr, Bastrop, TX 78602
Andy  B.

Andy B.

FREEZER WHIRLPOOL WSZ57L18DM03 "Arrived on site for freezer not cooling. Tested and inspected unit and found failed no frost pattern on evaporator, checked amp draw and found 0.56 amps. Also found on left hand side 2 steel lines coming out of cabinet and put together with copper line and abnormal burning on unit. Called tech line and spoke with Bruce (SR# 7728580321) was instructed SS repair is needed and to pinpoint by installing UV drier.. And that issue with line and burn is cosmetic and should be fine. Ordering needed parts. Office to schedule return trip. SS repair. 2 hour job. ; ordrng 1 SEENOTE (SS REPAIR) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10750849 (compressor)"

Near Eland Ave, Bastrop, TX 78602
Andy  B.

Andy B.

DRYER MAYTAG MED8000AG0 Arrived on site for dryer not operating properly. Tested and inspected unit and found failed heating element.Removed failed part and replaced with new. Tested unit with customer and all operations are normal.

Near Kaohikaipu Dr, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL KSSC42QTS00 Arrived on site for refrigerator beeping issues. Tested and inspected unit and found failed control. No water leaks present at time of service ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10789107 (cntrl-elec)

Near Trailblazer Dr, Bastrop, TX 78602
Andy  B.

Andy B.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven gasket issues and hot at bottom of unit. Tested and inspected unit and found failed door gasket. Removed failed part and replaced with new. Tested unit and all operations are normal. Instructed customer that bottom is vent and that it is normal to be warm. No other repairs are needed at this time.

Near Loysoya St, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KFIS20XVMS11 Arrived on site for refrigerator still leaking water from ice maker compartment. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Mulberry Ln, Bastrop, TX 78602
James C.

James C.

WASHER MAYTAG MVWB765FW3 Arrived on site and tested operation. Found F7E2 error on memory. Found gear case making a hammering sound in both directions of agitation. Inspected rotor and stator and found rotor bolt loose causing play in rotor. Secured and found gear case still making a hammering sound on agitation and inner shaft has excessive play in it. Unit will need new gear case and slider to repair. Over temp error in drive system causing unit to cancel the cycle before rinse cycle causing no dispense issue of softener. ; ordrng 1 W10734521 (slider) and 1 W11393685 (GEAR CASE)

Near TX-71, Bastrop, TX 78602