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Local Reviews
for Bartlett, TX

Appliance Express Rated 5.0 out of 5 stars based on 2 customer reviews

Map of Bartlett, TX

Great service




Review of Appliance Express

Most knowledgeable repairman I have had and will need him to return since one part is still in need


Map of Bartlett, TX

Great service




Review of Appliance Express

Arthur was punctual, friendly, informative and we would definitely use him again for appliance service. Even though nothing was wrong with our refrigerator, he gave us pointers on how to use it effectively. I can’t speak to cost because the appliance was under warranty.


Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for refrigerator building up ice in the freezer. Upon arrival I found that the gasket was still intact and functioning as designed and ceiling put around the door frame The freezer door around the unit the Molean in outer frame was separating from the inner cavity section of the freezer causing a gap between the mouillon and the rest of the unit. I ended up adding some silicone in between the gap areas to help prevent any further hot air getting into freezer. Unit now functioning as designed call complete

Near FM487, Bartlett, TX 76511
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL ET1FHTXMQ04 Arrived onsite and found unit will need thermostat to repair function. Customer can get fridge to run again by jiggling thermostat. ; ordrng 1 THERMOSTAT (NO SIGNAL)

Near Bowie St, Bartlett, TX 76511
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for Frosting in the Freezer Section - Top Freezer Refrigerator. Please add phone number 2545419558 as a second contact. Placed in diagnostics and no error codes came on. Opened freezer door and found frost build up at top front of freezer cavity where gasket meets top of cavity to freezer. Gasket was sealing fine and didn’t need adjustment. Explained to customer that the freezer must have had a small gap at the top for a period of time to create the frost build up. Advised to check items in freezer to ensure they aren’t lodged between the gasket and cavity to create the type of frost build up found today. Job completed.

Near FM487, Bartlett, TX 76511
Tyler  G.

Tyler G.

DRYER GE GTD65GBSJ3WS Arrived on site for dryer that needed a new primary control board. After installing the new board and then programming it to the gas dryer I was able to retest the unit and verify that the unit power is on and heat as needed and is now functioning as designed.

Near W Bell St, Bartlett, TX 76511
Clif L.

Clif L.

DRYER GE GTD65GBSJ3WS Arrived on site to diagnose a dryer that is not turning on assistant Lee. Found corrosion on main board. Control will need to be replaced to complete repairs. ; ordrng 1 WE04X29097 (CONTROL)

Near W Bell St, Bartlett, TX 76511
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW3 "Arrived to inspect washer clicking noises.Confirmed the complaint and found the latch was defective, not allowing the unit to wash.Removed and replaced it.Reassembled, calibrated and unit now operates as designed.All water lines were dry at the time of service.Customer satisfied.Job complete"

Near Bowie St, Bartlett, TX 76511
Tyler  G.

Tyler G.

RANGE KITCHENAID KDRU763VSS03 "Arrived on site for range with locked door and blower fan error codes. Upon further inspection I found that the door latch, blower fan, as well as the main control were all broken. Fan motor was receiving full voltage but wasn’t spinning nearly fast enough. Door latch was being turned on and off constantly causing it to burn out. The lock burnout was caused because main control went sensing door latch moving at all. Tested unit after replacing all 3 parts. Unit is working as designed. Call complete"

Near Harold Clark Rd, Bartlett, TX 76511
Andy  B.

Andy B.

VENTHOOD IKEA IHW61UC0FS0 "Arrived on site for vent hood lights not working. Tested and inspected unit and found failed light, removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time."

Near N W Front St, Bartlett, TX 76511
Clif L.

Clif L.

REFRIGERATOR LG LSXS26366S/00 Arrived on site today goes a refrigerator that is not producing ice. Found previous repair good and water still working but icemaker not calling for water during test cycle. Replaced icemaker and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Near County Rd 323, Bartlett, TX 76511
Al R.

Al R.

DRYER MAYTAG MEDC465HW0 Arrived to inspect dryer not heating properly.Confirmed the complaint and found the cutoff and thermal fuse defective.Removed and replaced bothReassembled and unit tested as designed.Job complete

Near Scott St, Bartlett, TX 76511
Al R.

Al R.

WASHER WHIRLPOOL WTW4800BQ0 "Arrived to inspect washer clicking issues.Ran diagnostics test mode and unit continued making clicking noise throughout the cycle.During the spin cycle the unit roared like a train.I disassembled the unit and was held up by a seized gear case. The actuator, cam and capacitor all were rusted into place.I forced them all free

Near W Pietzsch St, Bartlett, TX 76511
Clif L.

Clif L.

REFRIGERATOR LG LSXS26366S/00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested all parts and components and found no mechanical failures with refrigerator at this time. Advised homeowner on findings and adjusted temperatures. No further repairs are needed and no leaks were found at time of service.

Near County Rd 323, Bartlett, TX 76511
Clif L.

Clif L.

REFRIGERATOR LG LSXS26366S/00 Arrived on site to replace water valve for refrigerator. Replaced valve and found all is functioning properly at this time. No leaks were found after services were performed.

Near County Rd 323, Bartlett, TX 76511
Clif L.

Clif L.

REFRIGERATOR LG LSXS26366S/00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found failed water valve assembly. Water valve assembly will need to be replaced to complete repairs. .; ordrng 1 AJU34125555 (VALVE)

Near County Rd 323, Bartlett, TX 76511
Arthur B.

Arthur B.

WASHER MAYTAG MVWB855DC3 "Arrived onsite for leaking washer. Inspected unit and work area. Found failed water inlet regulator. Quoted customer $166.41 for parts and $179.99 for labor plus tax. Customer asked about a veteran discount. Removed old regulator and replaced with new. Tested unit and unit worked as designed. No water leaks present.

Near Pecan School Rd, Bartlett, TX 76511
Al R.

Al R.

FREEZER MAYTAG MZF34X16DW "Arrived to inspect freezer No Cool.Confirmed the complaint and checked the compressor.Removed and replaced the relay.Compressor came on, but never produced a frost pattern on the evaporator.I accessed the evaporator and observed a huge ice restriction on the top left of the unit by the cap tube.Ordering evaporator, compressor, drier, access valve, SS technician and 2 hours.Needs authorization.Office to reschedule with customer.; ordrng 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 CNOTE (AUTHORIZATION ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10507884 (COMPRESSOR ) and 1 W10858281 (EVAPORATOR ) and 1 WPW10143759 (UV DRIER)"

Near E Pietzsch St, Bartlett, TX 76511
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW7300DW1 "Arrived onsite for customer complaint of top load washer getting error code and not starting. Found F6E2,F6E3 (Comm Error UI). Unit will need new UI assembly.Removed and replaced console. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."

Near W Elm, Bartlett, TX 76511
Clif L.

Clif L.

OVEN KITCHENAID KOSE500ESS01 Arrived on site to replace latch for oven. Replaced part and tested unit. Found all is functioning properly at this time.

Near FM487, Bartlett, TX 76511
Clif L.

Clif L.

OVEN KITCHENAID KOSE500ESS01 Arrived on site to diagnose an oven that is not heating consistently. Tested unit and found lock latch assembly not always registering door closure permitting heating. Lock latch will need to be replaced to complete repairs.; ordrng 1 CNOTES (CL ONLY PER HOMEOWNER ) and 1 W10883049 (latch-door)

Near FM487, Bartlett, TX 76511
Arthur B.

Arthur B.

OVEN KITCHENAID KOSE500ESS01 "Arrived onsite for customer complaint of wall oven dropping temperature and not baking properly. When arrived, oven was already preheated to 400F. Used temperature probe and found oven with 10F of displayed temperature. Call WPL Techline Robert SR#7725943097 and advised unit is working as designed. Baked on batch of biscuits @ 350F for 14 mins and found golden brown. Also bake one batch of crecent rolls @325F convection for 12 mins. Batch was golden brown as well. Unit works as designed. No other issues found."

Near FM487, Bartlett, TX 76511
Al R.

Al R.

DRYER SAMSUNG DV42H5200EPA3 Arrived to inspect Samsung dried with no heat.Confirmed voltage at wall and got 245/123/122.Removed and replaced the assembly duct.Unit now operates as designed.JOB COMPLETE

Near FM487, Bartlett, TX 76511
Arthur B.

Arthur B.

OVEN KITCHENAID KOSE500ESS01 Arrived onsite to remove and replace control and UI to wall oven from prior visit’s diagnosis. Removed all parts and reassembled. Tested unit. Unit preheated within +/- 5F. No other issues found.

Near FM487, Bartlett, TX 76511
Arthur B.

Arthur B.

OVEN KITCHENAID KOSE500ESS01 "Arrived onsite for customer complaint of wall oven not heating properly. When arrived, unit was already preheated to 350F. Found unit not maintain temperature. Unit will need UI and control.. ; ordrng 1 W10588714 (panl-cntrl)"

Near FM487, Bartlett, TX 76511
Arthur B.

Arthur B.

REFRIGERATOR FRIGIDAIRE FFHI2131QE Arrived onside for customer complaint of top mount refrigerator not cooling. Found start device on compressor clicking on and off. Removed and replaced start device. Tested unit. Unit began working immediately. No other issues found.

Near Robinson, Bartlett, TX 76511
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived onsite for customer complaint of SxS not cooling in RC section. Found evaporator fan faulty. Removed and replaced evaporator fan assembly. Reassembled. Found good air flow coming from diffuser. No other issues found. Allwater connections were dry at time of service.

Near W Clark St, Bartlett, TX 76511
Joel G.

Joel G.

FREEZER WHIRLPOOL WRT518SZFM00 Arrived on site to diagnose fridge not cooling in ff side and too cold in frz. Found -25 degs in frz and 78 degs in ff side. Return and duct were frozen over. Evap is fine. Found liner and cabinet separating. I used food grade sealant I had on hand to seal liner to cabinet. Verified no water leaks at time of svc call.

Near W Clark St, Bartlett, TX 76511
Steve C.

Steve C.

WASHER WHIRLPOOL WTW4816FW1 Arrived on site for the unit is not working properly. Tested the unit and found the error code F8E1 long fill. Tested the unit and found the unit will just go to sensing and nothing happens. Also found the unit will need a new control board and a new valve. Customer advised that she will be getting a new unit. Customer only paid for the service fee. All water connections were dry at the time of service.

Near FM487, Bartlett, TX 76511
Arthur B.

Arthur B.

WASHER MAYTAG MVWC416FW0 Arrived onsite for customer complaint of top load washer making loud noises when spinning. Found nylon hosiery lodged in wash agitator barrel. Also found hosiery stuck inside the cam causing the noise. Removed obstruction and calibrated unit. Unit completed successfully. All water connections were dry at time of service.

Near County Rd 351, Bartlett, TX 76511
Al R.

Al R.

WASHER MAYTAG MVWC416FW0 Arrived to inspect unit with lid lock still engaged. Confirmed the complaint and service tested the unit and unit unlocked the lid. Also Calibrated the unit.All water lines were dry at the time of service.JOB COMPLETE

Near County Rd 351, Bartlett, TX 76511
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW4800BQ0 "Arrived onsite for customer complaint of top load washer tub loose and moving around after repair. Inspected tub. Found suspension checks ok. Advised customer that when spinning, tub will bounce around to level out clothes. Advised all checks ok. All water connections were dry at time of service."

Near W Pietzsch St, Bartlett, TX 76511
Al R.

Al R.

OVEN KENMORE 790.48193 Arrived to inspect F10 on the upper oven. I set the unit on 400 and when it reached 400 degrees the unit beeped continuously and displayed the F10 error code. Office to reorder the control and oven temperature sensor.Unit labor and parts still under 1 year Warranty.Still needs more work ; ordrng 1 5304504897 (OVEN TEMPERATURE SENSOR )

Near Harold Clark Rd, Bartlett, TX 76511
Steve C.

Steve C.

DRYER AMANA NGD4655EW2 "Arrived on site for the unit is making a loud noise when the unit is on. Test at the unit and found the noise was coming from the blower wheel. Also found the belt is tearing into the motor not turning. Replaced the motor, blower wheel, and the repair kit due to the noise. Replaced all parts and tested the unit. Unit works properly and advise customer to clean air vents every six months."

Near W Jackson St, Bartlett, TX 76511
Steve C.

Steve C.

DRYER AMANA NGD4655EW2 "Arrived on site for the unit is making a loud noise when the unit is on. Test at the unit and found the noise was coming from the blower wheel. Also found the belt is tearing into the motor not turning. Replaced the motor, blower wheel, and the repair kit due to the noise. Replaced all parts and tested the unit. Unit works properly and advise customer to clean air vents every six months."

Near W Jackson St, Bartlett, TX 76511
Steve C.

Steve C.

OVEN KENMORE 790.48193 Arrived on site to replace the control board due to error code f10 . Replaced the control and tested the unit at 400 degrees. Unit works properly and job complete. Customer has a one year warranty on the part and labor.

Near Harold Clark Rd, Bartlett, TX 76511
Steve C.

Steve C.

DRYER GE GTD42EASJ2WW Arrived on site for the unit is making noise. Tested the unit and found there is a scraping noise and the unit drum will barely rotate. Disassembled the unit and found the pulley is not align with the belt. Readjusted the belt and assembled the unit. Unit works properly and advise customer to clean air vents every six months.

Near W Jackson St, Bartlett, TX 76511
Steve C.

Steve C.

WASHER GE GTW680BSJ5WS Arrived on site to replace the tub cover per previous tech. Replaced the tub cover and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Bowie St, Bartlett, TX 76511
Steve C.

Steve C.

WASHER AMANA NTW4516FW2 Arrived on site for the unit will not agitate. Tested the unit and found the agitator is broken in the middle section. Replaced the agitator and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near W Jackson St, Bartlett, TX 76511
Jerry C.

Jerry C.

DISHWASHER KENMORE 665.12773K311 "66512773K311 Arrived to instal previously diagnosed and ordered part. I removed the failed sump and transferred the existing parts. I tested the unit and checked for leaks. Operational test good, no leaks observed during service. From prior service: sump and gasket assembly $109.97 DW310 $209.99 -$50 for second appliance discount. No leaks of the water supply observed during service.

Near Harold Clark Rd, Bartlett, TX 76511
Arthur B.

Arthur B.

WASHER GE GTW680BSJ5WS "Arrived onsite for customer complaint of top load washer leaking from top front of unit. Removed top and found she bleach dispenser is used, splashed and not enters unit. Ordering new tub ring. R/S for Monday 02/04. All water connections were dry at time of service.; ordrng 1 WH44X24150 (TUB COVER)"

Near Bowie St, Bartlett, TX 76511
Tyler B.

Tyler B.

WASHER MAYTAG MVWC555DW1 "Arrived on site for tub rebuild. Replaced all prior diagnosed and supplied parts and tested good, no leaks on site"

Near Private Road 5001, Bartlett, TX 76511
Jerry C.

Jerry C.

DISHWASHER KENMORE 665.12773K311 "665.12773K311 Arrived to inspect dishwasher not completing. I found the unit had a sump seal leak and it was causing water to short out the speed controlled drain pump and causing failure. The unit will require the sump and gasket assembly . No leaks of the water supply observed during service. ; ordrng 1 WPW10455268 (sump and seal assem)"

Near Harold Clark Rd, Bartlett, TX 76511
Steve C.

Steve C.

WASHER MAYTAG MVWC555DW1 "Arrived on site to replace the inner tub and wash plate per previous tech. Had to cut around the wash plate and found the metal piece of the wash plate has seized. Unable to remove the tub and unable to cut the metal. Unit will need a new outer tub, filter catch and screw. Will use on return visit the inner basket, gear case, and retainer. Will need to get autho for all the parts ordered and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 W10512161 (tub asm OUTER) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter)"

Near Private Road 5001, Bartlett, TX 76511
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS325FNAM01 Arrived onsite for customer complaint of LED lights not coming on in SxS RC section. Found RC LED module faulty. Removed and replaced module. Reassembled. All light now illuminate as intended. No other issues found. No water source connected to unit at time of service.

Near W Jackson St, Bartlett, TX 76511
Tyler B.

Tyler B.

WASHER MAYTAG MVWC555DW1 "Arrived on site for prior tech replacement. Found WASHPLATE stuck to GEARCASE, would need cut off! Unit will need new GEARCASE, WASHPLATE, basket, hub, and actuator to fix. ; ordrng 1 CNOTE (PART AUTHO) and 1 W10752719 (basket)"

Near Private Road 5001, Bartlett, TX 76511
Al R.

Al R.

WASHER MAYTAG MVWC555DW1 "Arrived to inspect unit not draining clothes. I confirmed the complaint and ordered WPW10402178 retainer, W10902814 washplate, W10752187 bolt. All others will be used on return visit.The wash plate was embedded in the tub and will require possibly extraction from the unit.Office to reschedule the customer NEEDS MORE WORK; ordrng 1 W10752187 (BOLT) and 1 W10902814 (WASH PLATE ) and 1 WPW10402178 (RETAINER)"

Near Private Road 5001, Bartlett, TX 76511