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for Austin, TX
All around excellent service!
Helen - Austin, TX
Super perfect service!
Susanne - Austin, TX
Sam - Austin, TX
Luis was great! He was quick, friendly and was very knowledgeable!
Ken - Austin, TX
The new part worked
Jon - Austin, TX
Technician displayed genuine care for my request and appliance needs, and was very detailed in his description and explanation.
Paul - Austin, TX
Miguel - Austin, TX
Very good technician customer service
Excellant service and Fair Price
Lisa - Austin, TX
I will refer all my family and friends. Very impressed.
Right on time
Robert - Austin, TX
I like how they call the day before to narrow the window they will be coming. Always fix the problem, too.
Customer Feedback - Austin, TX
Leo was great!!
Lenel - Austin, TX
Technician was helpful.
Mike - Austin, TX
J - Austin, TX
Thomas was incredibly friendly and professional. One of the best customer service experiences my husband and I have had.
Kevin - Austin, TX
Robert was very friendly and turned a simple solution into a teachable moment!
Very professional and timely well done job.
Arasb - Austin, TX
fast efficient repair
Paul - Austin, TX
and the repairman, Robert, was knowledgeable and nice.
Terrific Service Man
Tim - Austin, TX
Once again our service man came out on time and very pleasant to be around and helpful in his knowledge of his product.
William - Austin, TX
Wesley was very competent, quickly knew the nature of the problem.
What a nice young service technichan
Rebecca - Austin, TX
Rivers - Austin, TX
Technician was an expert in the area of service needed. Was patient and took the time to explain it properly.
Mr martinez - Austin, TX
Jesus - Austin, TX
Ice maker repair
John - Austin, TX
Service Tech Brandon was outstanding. Excellent knowledge, well prepared, helpful with explaining issues and prevention of further problems.
Lisa - Austin, TX
Luis did a great job for us!
Mr Shaishav - Austin, TX
Luis is a good technician and he knew with certainty what the issue was with my refrigerator.
arrived on site to inspect dryer making loud screeching noise. Upon further inspection, the customer turned the unit on and immediately I could hear the screeching noise. I removed the top of the unit to expose the interior of the unit ad found that the control mount was not secured on one end and was rubbing on the drum causing the noise. I adjusted and remounted the control mount and tested the unit and the noise stopped and the unit operated as designed. I quoted the customer DR100 $108.24 and they paid in full. No lint observed during service, job completed.
arrived on site to install previously diagnosed and ordered part. I removed and replaced the oven door gasket ad tested unit. Unit operated as designed, job completed.
Arrived on site for customer complaint of unit being noisy. Found normal operation and no abnormal noises. Unit was not hooked up to water.
Arrived on site and found both rail stops falling off. Found that the tension clips not locking onto rail properly. Installed new stops and tested for proper operation. Unit working properly and all water connections dry at time of service. Job complete
Arrived on site for customer complaint of noise, I leveled unit, everything tested good.
MGDB855DW Arrived on site to check unit for long dry times and af error, dryer was heating and working as designed, I found house duct had restriction, demonstrated air flow of unit with the duct attached and without attached, changed the vent hose to a new metal one Mrs McCracken provided, will need to have the duct professionally cleaned, dryer free of lint at the time of service
Whirlpool electric dryer burned out heating element coils .
arrived on site to inspect washer making grinding noise during spin cycle. Upon further inspection, I placed the unit in diagnostics and tested. No error codes appeared so I continued with testing. During agitation, the unit made a screeching noise, but other than that, the unit operated as designed with no error codes at the end of testing. I removed the washplate and hub ad inspected both and both looked good. I removed the cam and inspected it and found that it was worn and possibly slipping causing the screeching noise. I replaced the cam with a new one and tested the unit extensively on gentle agitation and heavy agitation with ad without water in the tub and the unit did not make any screeching noises. The unit operated as designed. No water leaks observed during service, job completed.
Whirlpool side-by-side refrigerator evaporator fan of making too much noise
arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostics and tested with no error codes at the beginning of testing. When unit was to dispense water into the unit, there was no water. I looked underneath the sink at the water connection and found that the water line was turned off. I turned the water on and continued with testing. Unit operated as designed with no error codes at the end of testing. I recommended some tips on use and care for the unit to the customer. No water leaks observed during service, job completed.
Over the range microwave vent hood , making a mall rattling noise
WTW8040DW4 Arrived on job for complaints of washer shaking. Ran diagnostics and calibration. Rear foot adjust to balance washer. No leaks detected at time of service.
Maytag dishwasher MDB7749SBM3. Arrived on site to diagnose a dishwasher that had a burning smell and stopped running. Tested unit and found main control failed and shorted out. Also noted wiring harness damaged due to electrical short. Replaced harness and control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Arrived on site for unit not heating or drying dishes. Found rinse aid present, ran diagnostic test, found heating element to be good, found faulty control board. I replaced control board, unit tested good.
arrived on site to inspect cooktop knobs. Upon further inspection, I found that all of the bezels were loose and were keeping the knobs from turning properly and getting wedged under the knobs. I removed and replaced the bezels and tested the turn ability of the knobs and all function properly. I answered all questions the customer had about the unit and gave tips on usage and cleaning of the unit. No gas leaks observed during service, job completed.
Whirlpool refrigerator WRS571CIDM02. Arrived on site to replace control board and user interface for refrigerator. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
arrived on site to inspect dishwasher leaking. Upon further inspection, I placed the unit in diagnostics and no error codes appeared so I continued with testing. The unit operated as designed and there were no error codes at the end of testing. I questioned the customer on the type of detergent they used and she advised liquid dawn dish soap. I advised the customer that the dawn is not recommended for the dishwasher and explained why. I googled dishwashing detergent and rinse aid and showed the customer what she should be using and how to use it. I recommended tips on keeping the unit clean such as cleaning the filter and types of cleaning agents to use. No water leaks observed during service, job completed.
WRF535SWHZ01 Arrived on site to repair unit for no ice production, was informed that they had a issue with the water pressure and I found that the ice fill tube was frozen I cleared out the ice in the ice fill tube and verified water operations with no issues unit has no water leak at the time of service
WUW35X24DS Arrived on site and replaced the door, due to broken handle, verified operations no water leak present at the time of service unit was moved to 1232
MEDC400VW0 arrived on site to repair unit for noise I found coins inside of the drum removed coins and a debris and cleaned out all the lint out of the unit recommend to have the house vent professionally cleaned out, I cleaned out the screen located on the house exterior vent, dryer free of lint after service
WED4616FW0 Arrived on site to check unit for not starting, I found the wall outlets was burnt and damaged the prong on the power cord, wiring on the dryer checked good, informed Mrs she will need to have the wall outlet corrected by a electrician, and that the power cord is not covered, gave info where to get one, unplugged the power cord from the outlet and instructed not to use dryer until issue is corrected, dryer and duct free of lint at the time of service.
GSH25JSDDSS Arrived on site to repair unit for leaking water at the icemaker, I found that the water valve was faulty and not fully closing allowing water to enter the unit, replaced the water valve and verified ice fill tube is not leaking,
Whirlpool refrigerator fridge door frost building up in the freezer section
Arrived on site and customer has a video of the washer making a squealing noise during the last six minutes of the cycle. There was a previous washer of the same model in the home before this one that made the same noise. Whirlpool has since switched out to an entirely new washing machine and customer is now experiencing the noise with this washer. set washer into diagnostic cycle and could not duplicate the noise the customer has the video of. Spoke with tech line Sr7722943008 And they recommended replacing the drive system. Replaced gearcase, wash plate, rotor, stater, and clutch. Ran spin cycle again and test 51 and still no excessive or abnormal noise heard. No water leaks from connections at time of service, job complete
Maytag gas dryer, burning smell, needs to be converted to propane from natural gas
IX5BBEXDS01 Arrived on job to replace harness and thermistor. Removed ice from evaporator and replace harness and thermistor test heater,good. After replacement of parts test air flow and cooling. No leaks detected at time of service.
Amana washer NTW4605EW0. Arrived on site to diagnose a washing machine that is filling when not in use. Tested unit and found cold water valve not closing all the way causing tub to fill up when homeowner is not using washer. Replaced valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
IKEA slide in range , blower error
Ge refrigerator-installed updated inverter control
Refrigerator-installed updated control kit
WMH53521HZ Arrived on site to repair unit for not powering on, I found that the fuse was reading open, checked unit and door switches and wiring checked good, replaced the fuse and verified operations heating a cup of water with no issues, unit is working as designed,
KitchenAid cooktop infinity switch burned out
Ice machine-replaced faulty bin thermistor and water sensor
arrived on site to inspect washer leaking from the bottom of unit. Upon further inspection, I placed the unit in diagnostics and tested. There were no error codes so I continued with testing. I found that the unit is leaking at the bottom of the door. Upon completion of testing with no error codes at the end, I found that the bellow drain area was badly clogged with debris. I removed and replaced the bellow and tested again and no leaks found. I advised the customer of my findings and the repair I completed. No water leaks observed after service, job completed.
JMC8130DDS Arrived on job for complaints of door separating. Front panel support came off front panel now bottom of door not attached. Door not safe to use. Will need front panel. Part not showing to be available.