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for Austin, TX
great service and timely.
Nicole - Austin, TX
Both times, the technician called to let me know he was on his way. I was happy to have my dishwasher fixed. All my questions were answered also.
Cindy - Austin, TX
We don't want anyone except Clif coming to our house! He's the best!
Suzannah - Austin, TX
Technician - Leo Cantu
Edward - Austin, TX
Leo has been to our home for various kitchen appliance repairs. He is a true professional and extremely knowledgeable on how to fix a particular problem. Very inventive in finding a solution.
Mary - Austin, TX
Tech came as scheduled, called prior to let us know timeline, repaired washer, great service!
Fast, friendly, but bare minimum
Cass - Austin, TX
They're a great service but they tend to do the bare minimum. I usually have to stand there and ask questions to get them to investigate issues deeper.
Julius - Austin, TX
Prompt excellent service
Quick and Informative
Brenda - Austin, TX
It only took less than 10 min. for Kevin to discover what had happened to make my washer stop responding. He then took me through how to keep the problem from happening again and he was very thorough.
Great service! Ahead of schedule.
William - Austin, TX
Brandon called about an hour before he was supposed to arrive. Said he was in the area, could he come early. He was done with our dryer before his scheduled arrival. Dryer is like new!
Joshua - Austin, TX
Luis was wonderful — very professional and friendly. Excellent service from the whole team answering questions and getting this scheduled for an urgent issue. Thanks!
Dana - Austin, TX
Tyler was on time, quick, polite, friendly and extremely efficient in other words a true professional and credit to his employers
Larry - Austin, TX
Tyler was great. He really knows what he's doing. I requested him and only him to come by the house. If you want the job done right, request him!!!
Friendly and Professional Service
Clark - Austin, TX
Scott came out to fix our Maytag dryer and I couldn't be happier with the service and experience. Everyone at Appliance Express has been friendly, honest, and professional.
Lance - Austin, TX
Luis was courteous, on-time and identified and fixed the problem.
W/D stack able
Billy - Austin, TX
The Tech did amazing job
Katie - Austin, TX
Excellent, polite, knowledgeable Worked under less than convenient circumstances Superb service Thank you
Carrie - Austin, TX
Two different problems with ice maker and then freezer drawer, they seem to be unrelated but both problems were handled very well by the Service Managers sent to make adjustments.
Westinghouse Refrig: LEAKY WATER FILTER
Grant Cohen - Austin, TX
Luis provided exceptional quality “SAFE” service.
Fixed my dishwasher!
Paul - Austin, TX
Quick, knowledgable, and professional! Thanks!
Susan - Austin, TX
Mike - Austin, TX
The technician did an excellent job. He was very courteous and knowledgable, and got the problems fixed in a timely manner.
Hilya - Austin, TX
courteous and professional
Liming - Austin, TX
David did a great job repairing our dishwasher. He was professional, courteous, and efficient. We definitely recommend Appliance Express for your appliance service needs!
Prompt and Courteous Proffesional Service
Buddy - Austin, TX
Quick and efficient
Rusty - Austin, TX
Jacob showed up and had the problem diagnosed and fixed within half an hour. Quick and easy.
RANGE WHIRLPOOL WFE505W0JS0 Arrived on site and installed control panel. Unit is now operating as designed.
WASHER WHIRLPOOL WFW560CHW0 Arrived on site powered on washer and found it is operating normally sent a video of it working to kevin/office.
MICROWAVE GE PSB1201NSS01 "Arrived on site to install previously diagnosed parts to resolve no heating microwave. Installed new mag, transformer, and roller tray. Retested unit and verified all is working as designed. Call complete."
DISHWASHER WHIRLPOOL WDF331PAHS "Arrived on site and inspected dishwasher and found it is not draining, replaced drain pump and it is now operating normally, no water leaks from connections at time of service, job complete"
WASHER MAYTAG MHW5500FW1 Arrived onsite to replace part. Plugged in unit. Got F8E3 and F9E1. Called Techline. Was told to possibly replace inlet valves and possibly drain motor as well. Got SR#7727530133. Tried to replace lock. But still same issues. Request 2MAN. Rescheduled with customer ; ordrng 1 REQUEST (2MAN) and 1 W10599356 (water inlet valve) and 1 W11201286 (cntrl-elec) and 1 WPW10605427 (pump-water)
REFRIGERATOR MAYTAG MFF2258VEW6 Arrived on site to diagnose a refrigerator that is leaking water. Found drain grommet clogged causing defrost water to back up in freezer. Replaced grommet with drain tube assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site for water dripping out of ice maker . Found IM valve actuating when calling for water . Found diodes in harness failing . Ordering harness as well as controland valve if needed . No water leaks detected at time of service .; ordrng 1 W10865826 (valve) and 1 W11171078 (HARNESS POWER ) and 1 W11224256 (CONTROL)
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for cooling compliant. Pierced low side pressure reading -10,installed a uv drier and access valve, vacuumed system down unit kept vacuum recharged system to manufacture spec no loss of pressure,powered unit on checked low side pressure good."
WASHER MAYTAG MHW8200FW0 "Arrived on site , replaced valve and dispenser . Tested unit no error codes and dispenser ran all phases . No water leaks detected at time of service . Job complete ."
DISHWASHER KITCHENAID KDTE254ESS0 "Arrived on site to replace parts. Replaced su,p and motor drain motor filter screen control and panel test unit and unit test good job complete."
OVEN WHIRLPOOL WEG515S0FS2 Arrived on site to test unit for oven not working. Test unit and found wire to igniter was loose. Secured connection test unit and unit test good job complete.
MICROWAVE GE JVM3160DF4BB Arrived on site to test unit for unit not having power. Test unit and found bad fuse. Replaced fuse and turning unit on and unit blew fuse right away. Will need to order new mag cap and diode. Will also need switches office to reschedule needs autho ; ordrng 1 NEEDSAUTHO (NEEDS AUTHO ) and 1 WB24X10146 (SWITCH) and 1 WB24X10204 (SWITCH) and 1 WB24X10205 (SWITCH) and 1 WB26X28935 (DIODE) and 1 WB27X11211 (MAGNETRON) and 1 WB27X11214 (CAPACITOR ) and 3 WPM0805101 (FUSE)s
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on site for unit not making ice . Found wires at bottoms door broken in two. Unit will need new freezer door .No water leaks detected at time of service . Job complete .
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to diagnose dishwasher with top rack issue. Performed dual so is and found one wheel broken off the adjustor. Replaced adjustor and retested. all is working as designed at this time. Call complete.
DRYER SAMSUNG DV42H5200EP/A3 Arrived on job to replace pulley. After replacement test operation. Dryer heater.
DRYER WHIRLPOOL WED87HEDW1 "Arrived on site to diagnose a dryer that was producing no heat when running. Performs diagnostic and voltage checks. Found good thermal fuse, but found element open. Replaced heating element and retested. All is now working as designed. Call complete. Advised customer to also have vents cleaned, saw excessive lint buildup."
MICROWAVE WHIRLPOOL WMH76719CS1 Arrived on job for complaints of not working. Realigned the switch holder to make contact.
DISHWASHER BOSCH SHXM63W55N/01 Arrived on site for dishwasher leaking . Found door not sealing up around left side . Ordering hinge parts . Please call to set return; ordrng 2 00423896 (HINGE SCREW )s and 1 00630784 (LATCH ) and 2 00633945 (SCREW FOR LEVERS)s and 1 00745001 (STRIP) and 1 00752102 (LEVER) and 1 00752103 (LEVER) and 1 11002762 (HINGE ) and 1 11002763 (HINGR)
VENTHOOD BROAN K260A36-C "Arrived on site to install previously diagnosed parts for fan speed getting stuck and light not coming on. Found that ordered control panel was only the plastic trim and not the board. Have to order board, part SV03255.
OVEN KITCHENAID KOSC500ESS00 Arrived on job for complaints of no power. Found fuse open. After replacement test operation.
DISHWASHER WHIRLPOOL WDT750SAHZ "Arrived on site to diagnose dishwasher that was not pumping water. Performed diagnostic and found F4E3 motor not running,F7E1 no heat. Unit will need new sump and motor assy to repair. ordering 1 W11087376 pump.. ; ordrng 1 W11087376 (pump&motor)"
OVEN WHIRLPOOL WOC54EC0HS03 Arrived onsite for a microwave not starting. I found no stored error codes. I tested the unit and found it displaying pause as soon as I tried to start the unit. I found the secondary door switch not closing due to the face of the unit around the secondary door switch plunger is dented and pushed in. I called techline and spoke with Leon SR# 772754505. Leon and I did a video chat and I showed him the dent.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for water leaking. Removed grill cover,found moisture and water residue on rust location on cabinet,called tech support
MICROWAVE WHIRLPOOL KOCE507EBS06
TRASH COMPACTOR WHIRLPOOL KUCS03CTBL0 Arrived on site to test unit for door not closing. Test unit and found trash stuck not allowing the door to close. Removed trash test unit and unit test good job complete.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not draining. Test u it and found drain motor not connected correctly. Secure connection test unit and unit test good job complete unit draining correctly no leaks present at this time.
REFRIGERATOR WHIRLPOOL MFI2570FEZ06 "Arrived on site for fridge not dispensing water . Found water valve just humming and no water flowing . Replaced valve . Tested dispenser , now getting normal water flow . No water leaks detected at time of service . Job complete ."
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for water leaking. Removed icemaker found ice build up blocking icemaker rake due to no shut off arm. Shut off arm wasn’t transferred when icemaker was replaced ordering new shut off arm and extension; ordrng 1 W11226459 (SHUT OFF ARM) and 1 WPW10351019 (EXTENSION)
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site and inspected washer and found debris inside drain pump causing it to rattle, after correcting washer is now working properly. No water leaks from connections at time of service, job complete."
WASHER MAYTAG MVWB835DW4 "Arrived on site to diagnose a washer leaking water into the tub when powered off. Performed diagnostic and tested unit. Found a constant drip from the inlet valve. Replaced inlet valve and retested. Found no more drips or leaks. All is working as designed, no water leaks present. Call complete."
OVEN KITCHENAID KSGG700ESS1 Arrived on site to test unit for unit giving error codes. Test unit and found shorted keypad and keypad disconnected error codes and cooling fan. Will need to replace console some buttons are not responding and cooling fan. Ordering console W11029431 office to reschedule ; ordrng 1 W11029431 (CONSOLE )
WASHER MAYTAG MVWX700XL1 "Arrived on site for washer not agitating or spinning found latch not registering lid is locked. Replaced lid lock . Tested unit and ran diagnostic wash test . Unit passed test . No water leaks detected at time of service . Job complete ."
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not draining. Test unit and found bad pump. Replaced drain pump test unit and unit test good job complete.
DISHWASHER BOSCH SHP865WF5N/10 Arrived on site to test unit for unit not turning on. Test power coming in and found 12v. Advised customer to get electrician to check main power line. Job complete.
WASHER MAYTAG MVWC465HW2 Arrived onsite for unit moving a lot during spin cycle. Put unit in diagnostics test. Checked for error codes. No error codes found. Took off wash plate. Wash plate was in bad shape also found a lot of spare change in between wash plate and dimes below the wash plate. Removed spare change. Replaced wash plate. Tested unit. Unit test good. No leaks at this time. Job complete