Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Austin, TX
Luis is great!
Sandi - Austin, TX
Lorin - Austin, TX
On time and knowledgeable
David - Austin, TX
Iris - Austin, TX
Betsy - Austin, TX
He was so professional and kind.
Above and beyond
Benjamin - Austin, TX
Joseph didn’t just fix our fridge; he offered advice on how to keep our other kitchen appliances running smoothly for many years. That’s the kind of service that I don’t expect, but it’s awesome when I do.
Jamie - Austin, TX
Pricey, but good service.
Steven - Austin, TX
Andy did a great job. The only negative was that Appliance Express was working on a GE range, while their specialty is Whirlpool. That made things take a little longer than originally expected.
Jeanine - Austin, TX
Alexan - Austin, TX
June - Austin, TX
The service tech was knowledgeable. This is a new oven and I still have some questions, and the tech took the time to explain what I wanted to know,
Mark - Austin, TX
Fix it with no problems and did a very good job
Great Job & Service Wuth Brandon's Kind Attention!
Synthia & Steve - Austin, TX
Give Brandon a raise in salary! He is a huge asset to your firm! Friendly, focused on business and timely performance of our job's needs and parts.. !00% Pleased with the intelligent & friendly business services Brandon provided for us!
Janice - Austin, TX
Leo, the technician was extremely professional and very informative about my appliances. I was very impressed.
Tyler was awesome!
Donna - Austin, TX
Best service call I’ve had in a very long time.
Came ready with correct part
John - Austin, TX
Very professional, came ready with the possible faulty component to replace
Great sweet smart guy!!! Andy’s so professional
Hallie - Austin, TX
Kim - Austin, TX
I prefer Appliance Express to all others for their reliable responsible speedy service and they don’t gouge you.
Katheen - Austin, TX
Oven was fixed
Fred - Austin, TX
David - Austin, TX
Leo is thorough and professional.
Kitchen Aid refrigerator light repair
Irit - Austin, TX
The technician did a great job. It did not cost me anything as the refrigerator was still under warranty.
Dishwasher fix under warranty
Amit - Austin, TX
Came on time, fixed appliance hassle-free.
Mark - Austin, TX
Qualified Technician - very nice work. Communication between KitchenAid Warranty Division, Alliance Express, and Customer has room for improvement in setting up service times / 4 hour window correctly and aligned with all stakeholders.
Tyler - Austin, TX
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site and installed heater to repair shorted heater. Unit is now operating as designed. All checks good.
DRYER WHIRLPOOL WED5620HW Arrived onnsite and found unit operating with failed display. Replaced UI. All checks good. Unit is now operating as designed.
MICROWAVE WHIRLPOOL WMH32519HZ2 Arrived onnsite and found dead light bulb but all else checks good. Advised customer on bulb replacement options. Unit operating properly. Customer instruct.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onnsite and replaced all 3 doors and 2 handles. Unit is now cosmetically correct. All checks good.
WASHER LG WT7300CW.ABWEEUS Arrived onnsite and found damaged wiring to control. Repaired wiring restoring function. Unit is now operating as designed. No parts needed.
OVEN WHIRLPOOL WFG320M0BS3 Arrived onsite and found regulator whistling while more than one burner was operating. Ordering regulator to repair. ; ordrng 1 W11346659 (REGULATOR) and 1 WP98014893 (valve-gas)
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite and delivered parts to unit. Will require second man to remove stack dryer and swap cabinet. Office to reschedule. ; ordrng 1 2MAN
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for oven not keeping correct time . Ran diagnostics ,no error codes . Did instruct on being connected to WiFi . Left customer WiFi team number . Job complete ."
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Arrived on site ,replaced control . IM was installed on previous visit . Ran harvest all checked normal . No water leaks detected at time of service . Job complete ."
WASHER KENMORE 110.2233251 "Arrived on site ,replaced drain pump . Ran diagnostics ,all checked normal . Job complete . No water leaks detected at time of service ."
REFRIGERATOR WHIRLPOOL KRSC503EBS01 Arrived on site for frosting on evap cover . Door seals are good . Thermistors checked normal as well . Replaced control . All functions tested normal . Job complete . No water leaks detected at time of service .
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for door/hinge issues . Found inside of door On internal cabniet dented and whole body slightly bent . Took quick pics of damage . As well as called tech line to document . 7726353783
RANGE JENN-AIR JGS1450FP0 "Arrived on site ,replaced HARNES . Tested all burners , lighting and sparking normal . No gas leaks detected at time of service . Job complete ."
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for not making any ice . Found fill cup broken off with shut off arm . Replaced ice maker , ran harvest all checked normal . Nonwater leaks detected at time of service . Job complete ."
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site ,replaced UI ,control and diffuser . Tested unit all checked good . No water leaks detcted at time of service . Job complete ."
WASHER AMANA NTW4516FW3 Arrived onsite for the washer not starting a cycle. Ran diagnostics and found an error code for lid latch. Tested latch. And lid is not locking properly. Replaced lid latch and washer tested good and no leaks. Complete
REFRIGERATOR KITCHENAID WRV986FDEM00 Arrived onsite for the refrigerator ice dispenser not dispensing ice. During testing found that that the ice bin was clogged with crushed ice residue. Unclogged ice bin and advised customer to alternate between cube and crushed ice to help remove some of the residue. Dispenser motor tested fine and dispenser door is opening and closing fine. Complete.
DRYER WHIRLPOOL WED5620HW0 Arrived onsite for the dryer only working for 30sec and than shutting off. Ran diagnostics and found error code F3E3 which is inlet thermal open or shorted. Took dryer apart and ohm out thermal thermistor and it tested bad. Replaced thermal and cutoff per tech tech sheet. Dryer tested good ran for a whole minute with no issues. Complete
COOKTOP GE JP340B0A2BB "Arrived onsite for the cooktop burner switches getting stuck. During testing found that that RF and LR burner switches are hard to turn. Customer stated to continue with repairs. Replaced RF , LR burner switches. And cooktop tested good. Complete.
REFRIGERATOR WHIRLPOOL WRT108FZDM05 Arrived onsite for the refrigerator ice maker not working properly. Upon inspection found that there was a clog in the icemaker water fill compartment. Which caused the water to leak behind evaporator cover and freeze up. Removed all ice build up and put backs together and ice maker tested good and no leaks detected. Complete
REFRIGERATOR WHIRLPOOL WRT108FZDM05 Arrived onsite for the refrigerator light bulb wires exposed. Upon inspection found that the the light bulb is broken. Removed broken light bulb from socket and the light socket looked good no damage. advised customer to get a new bulb.
REFRIGERATOR WHIRLPOOL WRT138FZDM02 "Arrived on site for water leaking and no ice found frozen fill tube,defrosted fill tube ran icemaker through a cycle water filled icemaker no leaks.
REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site for freezing in fresh food and water dispenser sticking. Ran diagnostics changed defrost setting to basic to allow unit to defrost every 8hrs of compressor run time,adjusted temperature setting in fresh food. Removed dispenser ui,adjusted water paddle and tension spring. Tested water dispenser unit working as designed."
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Arrived on site for faulty filter head and icemaker line disconnected. Installed water line to fill tube,installed new filter head reconnected water tested water dispenser good water flow ran icemaker through a cycle water filled icemaker."
REFRIGERATOR KITCHENAID KBSD608ESS00 "Arrived on site for no water dispensing. Tested dispenser weak water flow,removed filter good water flow diagnosed faulty housing. Installed new filter housing tested water dispenser good water flow checked tubing connections no leaks unit working as designed.
DISHWASHER WHIRLPOOL WDT720PADM2 "arrived on site to inspect dishwasher tripping breaker. Upon further inspection, I attempted to place the unit in diagnostics and it had no power, checked the breaker and found it along with another small appliance breaker tripped. I cycled the power to the unit and I placed the unit in diagnostics showing no error codes. Continued with the testing and the unit operated as designed. Using my multimeter, I verified amp draw to the components and all checked good. I advised the customer that they would need to have someone check the breakers due to multiple breakers tripping. I contacted Techline and spoke to Ed and advised of my findings. Ed advised to have someone check the breakers as well and provided File #7726346490. I quoted the customer $119.06 for service fee. Customer paid in full with CC. No water leaks observed during service, job completed."
REFRIGERATOR KITCHENAID KRFF302ESS00 "Arrived on site for ice build up in freezer. Unit cooling correctly at time of visit, found bottom of freezer gasket not sealing to cabinet. Removed door removed ice build up checked water flow through drain good,reinstalled door adjusted door height,checked seal with door closed good. Gasket sealing correctly to cabinet.
REFRIGERATOR KITCHENAID KRFC302EPA00 "Customer defrosted unit,removed freezer door,checked drainage by evaporator good draining water,adjusted door tracks reinstalled door checked door seal good gasket sealing to cabinet."
DISHWASHER WHIRLPOOL WDF550SAFS "Arrived on site to test unit for unit leaking from drain hose. Found drain hose missing, will need to order new clamp W10567654 and other clamp W10567621. Office to reschedule ; ordrng 1 W10567621 (CLAMP ) and 1 W10567654 (CLAMP )"
RANGE WHIRLPOOL WGE745C0FS01 Arrived on site to test unit for lights not turning off. Test unit and found bottom door switch shaft was stuck. Secured door switch test unit and unit test good lights turning on and off job complete.
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for unit tripping breaker. Test unit and found unit tripping breaker when high voltage comes on. Plugged unit to different outlet and unit working correctly. Advised maintenance they might have and issue with outlet or breaker. Job complete.
OVEN KITCHENAID KOSE500EBS04 Arrived on site to test unit for unit not having any power. Test unit and found unit getting 240 volts. Test unit and found broken connection at panel. Replaced panel test unit and unit test good job complete heated oven to 350
OVEN WHIRLPOOL KEBC107KSS05 Arrived on site to test unit for oven not heating. Test unit and found opened fuse. Test unit after replacing fuse and u it test good job complete.
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to test unit for no display. Test unit and found bad console. Replaced console test unit and unit test good job complete.
COOKTOP WHIRLPOOL GCI3061XB01 "Arrived on site to test unit for f47. Test unit and found unit needs new module and display.