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Local Reviews
for Austin, TX

Rated 4.9 out of 5 stars based on 489 customer reviews

Map of Austin, TX

Great service.Wesley was very efficient.




I would definitely recommend Appliance Express to all me friends. Wesley the technician was very efficient he figured out the problem right away.


Map of Austin, TX

Expensive





Map of Austin, TX

Dishwasher




Great


Map of Austin, TX

He did what was asked




I would use again


Map of Austin, TX

Great service




Posotive


Map of Austin, TX

Maytag Fixed it





Map of Austin, TX

Kris




Kris


Map of Austin, TX

Great service




Jerry provided very good customer service. He was very friendly.


Map of Austin, TX

Dishwasher Repair





Map of Austin, TX

Great repair person




Joe was knowledgeable, friendly, and skilled


Excellent service. Well versed on appliances and repairs




Paul is one of the best repair people we have had in our home. He knows his stuff about the appliance and has a great personality to boot. A great combination to have in the repair business.


Great Service





honest and fast service




Leo was very honest about the service and worked quickly, quietly, and efficiently


Paul gave me great service. My dishwasher is working now thanks to him.




Both Susan at Appliance Express and Paul did everything possible to accomidate me. Paul iwas very considerate to come on the early side yesterday because he knew I had to leave in the afternoon. I would highly recommend him.


Excellent Customer Service




Great experience, very polite and mindful of taking care of your home. Tech wore boot covers and a blanket was put down to protect our countertops. Made two trips, one to diagnose and order part, return trip to install. Very happy with the results and service.


cliff was awesome! didn't know a kitchen aid dishwasher got self diagnosed itself !





repair service survey





Stegmann





Professional and Efficient!




Fluid and exceyfrom beginning to end.


Very professional service





Great Service




Tyler was very helpful! I would have him back in a heartbeat. I do object to your raising the service fee without notice. I willingly agreed to the fee with the knowledge there might be no needed service. I did not agree to an increased service fee without prior notice. I said nothing to him because I knew this was beyond his control


Great Service




Luis provided great, professional service.


Great technician and service




Joseph was a really good tech and cool guy. Thanx for helping.


Great service! Extremely Knowledgable and Friendly!




This is the second time Clif has helped us with our appliances, and we are so grateful for his help! He is incredibly knowledgable-understands the ways these machines work, and can troubleshoot effectively and efficiently, all the while educating us in a friendly and helpful manner. We have learned so much about how to better use and care for our appliances--big thanks to Clif!


Excellent Service




Joseph was prompt, knowledgeable and quick to identify the problems. Even gave some tips to avoid further issues with appliances.


Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE FFHT2126LW2 Arrived on site for door not sealing found door not fully closing. Adjusted door hinge added washer checked door operation good fresh food door sealing correctly

Near Payne Ave, Austin, TX 78757
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Arrived onsite for the refrigerator with product freezing in the FC. Ms stated the dispenser stops working sometimes. I found the dispenser working at this time but the water was at almost a freezing temperature. I found the diffuser not closing in test three causing food to freeze in the RC and suspect this is causing the water lines at the filter housing to freeze up. I replaced the diffuser and tested the unit. The diffuser is working as designed. There were no water leaks present at the time of service. Call complete.

Near Robert I Walker Blvd, Austin, TX 78728
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KDTE334GPS Arrived on site to test unit for no power. Test u it and found outlet getting 120 checked junction box and found white wire loose from wire nut. Secured connection test unit and unit test good no leaks present at this time.

Near Clawson Rd, Austin, TX 78704
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KDTM404ESS1 Arrived on site to test unit for unit not washing correctly. Test unit and found not enough water going in to unit. Found bad valve and bad element. Replaced valve 2 and element .Test unit no leaks present at this time and unit filling with plenty of water. Job complete

Near Harris Blvd, Austin, TX 78703
Kevin B.

Kevin B.

WASHER AMANA NTW4516FW2 "Arrived on site and sent washer into diagnostic cycle and found error code for Long fill , found cold water valve is blocked by sediment and after clearing water flow has returned. Found that washer is plugged into a power strip Sharing an outlet with other items, explained to customer that this can cause washer to be erratic, As they are susceptible to electronic noise. Documented call with tech line SR7723441913"

Near Waycross Dr, Austin, TX 78745
Kevin B.

Kevin B.

WASHER MAYTAG MTW6700TQ1 "Arrived on site and found drain pump has failed, after replacing drain pump all function has returned to washer. No water leaks from connections at time of service, job complete."

Near Creekline Dr, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSCS25FKSS01 Arrived on site for no ice. Ran icemaker through a harvest icemaker passed no water entering icemaker. Ran voltage to valve solenoid not energizing diagnosed failed water valve. Part is discontinued will notify AUTHO .; ordrng 1 2199838 (VALVE DISCONTINUED )

Near Wild Plum Ct, Austin, TX 78731
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW1 "Arrived on site found customer is experiencing washer is filling up two random levels, did not find any saved error codes. Replace control board to replace pressure sensor, ran a calibration cycle and all functions in manual and everything is working properly. Insured tub in basket are leveled and centered, No water leaks from connections at time of service, job complete"

Near Buffalo Pass, Austin, TX 78745
Leonardo C.

Leonardo C.

DISPOSAL WHIRLPOOL GC1000PE4 Arrived on site to test unit for disposal leaking. Test unit and found unit leaking from bottom. Replaced disposal test for leaks no leaks present at this time job complete.

Near Tecoma Circle, Austin, TX 78735
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL UXB1200DYS Arrived on site to test unit for fan not shutting off. Test unit and found bad switch. Base on the model no parts are available.

Near Verano Dr, Austin, TX 78735
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS92EC0AS04 Arrived on site to replaced board. Replaced board test unit and bake working but unit losing power. Test unit and found unit losing power to the whole unit. This is the second unit in the house. Whirlpool replaced the oven with this one because old oven was doing the same thing. Advised customer to call electrician to check the wire in the wall. Job complete

Near Tall Oaks Trail, Austin, TX 78737
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site to replace harness and defrost evaporator for refrigerator. Defrosted evaporator and replaced harness and tested unit. Found I was functioning properly at this time. Added $30 to original quote for time to defrost excess of ice on evaporator. No leaks were found after services were performed.

Near Lazy River Cove, Austin, TX 78730
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site for faulty diffuser. Removed failed diffuser installed new diffuser assembly ran diagnostics all test passed unit working as designed.

Near Exposition Blvd, Austin, TX 78703
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID308ESS0 "Arrived on site for cover falling off, found cover constantly falling off. Installed cover secured cover with screws tested operation of door cover no longer falling off"

Near Bonita St, Austin, TX 78703
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS537SIAB00 "arrived on site to inspect refrigerator ice dispenser not dispensing ice. Upon further inspection, using an empty cup I attempted to get ice from the dispenser. The dispenser motor came on but I could not hear the the ice being moved around to be dispensed. I looked up inside the dispenser and could see that the ice bin auger was turning intermittently. I removed the ice bin ad found ice built up on the motor coupling. I removed the ice and removed ice from the ice bin coupler and put the ice bin back. I tested the ice dispenser ad it operated as designed. No water leaks observed during service, job completed."

Near Monona Ave, Austin, TX 78717
Leonardo C.

Leonardo C.

OVEN GE JKP27WOT1WW Arrived on site to test unit for bake not working. Test unit and found board not responding. You put it on bake and it turns off the cycle. Will need to order new board part is NLA WB27K5190. ; saved tckt

Near Back Bay Ln, Austin, TX 78739
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher rubber pieces damaged. Upon further inspection, I found that the cabinet seal is damaged on both the left and right side where the side mounts are screwed in to the cabinet. I am ordering the cabinet seal and due to this hose being vacant, office to schedule return service. No water leaks observed during service. No one available to sign for receipt.; ordrng 1 W10864081 (seal)"

Near Lavon Bend, Austin, TX 78717
Clif L.

Clif L.

DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site to diagnose a dishwasher that is not starting. Tested unit and found failed pump and motor assembly. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Canyon Glen Cir, Austin, TX 78732
Clif L.

Clif L.

OVEN JENN-AIR JJW2430DP01 Arrived on site to diagnose and oven that has a light that is turning on by itself. Tested unit and found user interface malfunctioning. Replaced user interface and verified version 14 on UI through diagnostics. No further repairs are needed at this time and all is working properly.

Near Beverly Villas Ct, Austin, TX 78732
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KSSC48QMS00 "Arrived on site to replace compressor and evaporator for refrigerator. Upon trying to raise leveling legs on unit to remove unit for service found a left front leveling leg stripped out and will not turn. Homeowner will need to find a way to makes the unit removable prior to return trip. Left side support assembly will need to be replaced as well as previously diagnosed components. Second technician will be needed to assist in replacing left side support. Office will need to contact American home shield and have them provide additional authorization for second man and support assembly, and sent return date for three hour job at two technicians.; ordrng 1 CNOTES (3 HOUR/2MAN JOB) and 1 W10860229 (support)"

Near Lago Viento, Austin, TX 78734
Scott  M.

Scott M.

WASHER MAYTAG MVWX655DW1 "arrived on site for washer over filling on soak cycle . No error codes ,checked pressure hose and note connections . Called tech line . Sr7723440735 . Replaced control . Ran calibration , and diagnostics test . All checked normal . No water leaks detected at time of service . Job complete ."

Near Ridgelea Dr, Austin, TX 78731
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on site for leaking dishwasher. Found unit was leaking from diverter motor . Replaced sump &motor . Ran diagnostics cycle all checked normal and no water leaks detected at time of service . Job complete ."

Near Carlotta Ln, Austin, TX 78733
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4955HW1 "Arrived on site and inspected washer and I found the little latch has failed, also found water temperature switch has fallen back into control panel the plastic lock that holds it in place is broken off and switch will need to be replaced. Control panel itself has cosmetic damage and took a picture, ran all functions in manual diagnostic cycle after the latch has replaced. Replacing water temperature switch will complete repair.; ordrng 1 WPW10285511 (cycle select switch) and 1 WPW10285518 (cycle select switch)"

Near Airport Commerce Dr, Austin, TX 78741
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL DU915PWPB2 "Arrived on site for customer complaint of dishwasher not latching, found unit to be working fine. Collected service fee on check"

Near Kiras Ct, Austin, TX 78737
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and inspected washing machine and found no cold water entering machine, hot water pressure is good. Ran all other functions and cleared cold water inlet screen. Recommended to customer correct water valve and replace incoming water lines. All other functions are operating properly, no water leaks from connections at time of service, job complete"

Near Rosenberry Dr, Austin, TX 78747
Scott  M.

Scott M.

RANGE KITCHENAID KERK807PSS02 "Arrived on site for not properly heating .omed our sensor got inconsistent readings . Ran temp check much lower then normal . Ordering sensors and bake element . Return 11/22.; ordrng 1 4451175 (element kit,bake) and 1 WP8274149 (sensor) and 1 WPW10131825 (sensor)"

Near Forest Mesa Dr, Austin, TX 78759
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED9151YW0 "Arrived on site for customer complaint of unit not heating, found heating element had failed ordering heating element ; ordrng 1 WP8544771 (element)"

Near Saddle Horn Cove, Austin, TX 78748
Paul R.

Paul R.

DRYER WHIRLPOOL MEDX655DW1 Arrived onsite for the dryer to replace the previous diagnosed defective thermostat. I replaced the thermostat and tested the unit. The temp is cycling between 123-168 degrees and is working as designed. The customer stated he picked up the rigid duct I had advised getting on the previous visit and will be installing it over the weekend. Call complete.

Near Bayfield Dr, Austin, TX 78727
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site for door error messages . Replaced interlocks w/switches . Still not engaging upper switches properly . Checke and found door is also wrapped . Ordering new door . Return 11/21.; ordrng 1 W11173823 (DOOR MW SS)

Near Murcia Dr, Austin, TX 78759
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ07 Arrived onsite for the refrigerator with ice build up in the back of the FC. When I arrived there was no ice build up on the evaporator cover or anywhere in the FC. Ms stated that she had unplugged the unit for 48 hours to defrost the unit a few days prior to my arrival. I found both compartments at temp when I arrived. I checked the defrost circuit and all checked good. I checked the drain pan and there was no water in it. I removed the drain tube and found it restricted with debris. Ms stated there was ice build up in the bottom of the FC and this explains why. All other functions are working as designed. There were no water leaks present at the time of service. Call complete.

Near Addison Ave, Austin, TX 78757
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher to replace the previous diagnosed defective parts. I replaced the pump and motor. I cleared the fault codes and ran the diagnostics cycle. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Sage Hen Ct, Austin, TX 78727
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for “ice buildup, on fresh foods evaporator” complaint. Per previous diagnosis, removed and replaced evap harness and reset thermistor, per specifications. No leaks detected, at time of service."

Near Brass St, Austin, TX 78702
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFG540H0ES1 "Arrived on site for “gas smells” complaint. Customer smells gas, when oven is on. Checked unit and made sure shutters were adjusted. Ran to preheat, with no issues. Unit is performing as designed. No leaks detected, at time of service."

Near E 4th St, Austin, TX 78702
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site for “door will not unlock” complaint. Inspected unit and found door lock latched. Removed dryer, to unlatch door. Found low water was entering unit when latch occurred. Water pressure is better, now. Tested unit. Unit is performing as designed. No leaks detected, at time of service. L100/REPEAT CUSTOMER)."

Near Maple Ave, Austin, TX 78702
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF560SAFM2 "Arrived on site for “dishwasher leaking from bottom, causing damages to cabinets” complaint. Inspected unit and found gasket, between supply hose and inlet to be fractured. Removed and replaced gasket. Inlet hose was damaged during repair. Removed and replaced inlet hose. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Leak was severe and produced damages, at least, to wall that runs along back of unit. As well, wall sockets were shorted on same wall. Mold and rot were observe on said wall."

Near Ramsey Ave, Austin, TX 78756

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