Local Reviews
for Austin, TX

Rated 4.9 out of 5 stars based on 116 customer reviews

Map of Austin, TX

Great Service




Quick, diligent and curtious at a reasonable price.


Map of Austin, TX

Fantastic Service!




Gerry's service calls were great. He definitely knows customer service, troubleshooting and diagnosis, and working quickly. He really listened to my concerns about the machines behavior and then diligently went to work. I will definitely use Appliance Express for any future appliance repair needs.


Map of Austin, TX

Friendly and efficient service




It was a pleasure having appliance express fix my stove top.


Map of Austin, TX

Great service - Five Stars




Did a great job. Called prior and was on time and called when job completed and explained the problem and the fix.


Map of Austin, TX

Satisfied with service




Wesley was friendly, professional, and worked efficiently. Very happy with the service I received.


Jerry C.

Jerry C.

KDFE304DSS0 Arrived to inspect intermittent leaking. I entered service test mode and found 6-6 error stored. I tested and found the unit over dispensing rinse agent, taking less than one month between reservoir fills. I removed and replaced the dispenser and tested. I found the unit was connected to the cold water supply and I advised the customer to contact a reputable plumber to correct the water supply issue. Operational test ok, no leaks observed during service.

Near Avery Ranch Blvd, Austin, TX 78717
Clif L.

Clif L.

Whirlpool range WEG745H0FS0. Site to diagnose a range with a damaged power cord. Found power cord cut and not allowing stove to get proper voltage from wall. Replaced power cord and tested unit. Found all is functioning properly at this time. No gas leaks were found at time of service.

Near Stockton Run Street, Austin, TX 78717
Clif L.

Clif L.

Whirlpool refrigerator GC5SHEXNS04. Arrived on site to diagnose a refrigerator with no ice conditions. Tested unit and found icemaker heater not functioning during cycle. Replaced ice maker and tested unit found all is functioning properly at this time. No water leaks were found at time of service.

Near Australis Cove, Austin, TX 78732
Clif L.

Clif L.

Whirlpool dishwasher WDF520PADM7. Arrived on site to replace rusting dishwasher rack and rollers. Replaced upper rack and all four roller assemblys for dishwasher. Tested unit and found all is functioning properly at this time and rail stops and the dispenser were not needed. No water leaks were found at time of service.

Near Twisted Elm Dr, Austin, TX 78726
Connor M.

Connor M.

WED92HEFC0 whirlpool dryer File number-7720577588 arrived on site to test unit for wet spots on on clothes after cycle. Could not duplicate issue. Called techline and ran through test on steam valve and moisture bars. Inscreased moisture sensor sensitivity by 30 percent. Also found indication of poor venting due to lint build up behind unit. Instruct on proper venting and fire hazard. Recommended customer discontinue use until ducts are cleaned. No leaks detected.

Near Mitra Dr, Austin, TX 78739

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Schedule Service Online



If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Appliance Express for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.



About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $99.99 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Customer Financing Available

For any repair that is over $99, a financing option is available through Paypal Credit.
Learn More about our Financing
Appliance Express
Appliance Express Appliance Express 122 reviews Appliance Express on Yelp
Robert R.'s Review Robert R.
5 Stars

We had Clif L come fix our washer. He was great! On time, called ahead, and was very friendly and efficient. It was clear he was experienced and knew what...

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HOW WE SCHEDULE

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Appliance Express, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Warranty on Service Call*, Labor, and Parts on any completed repair.

When you deal with Appliance Express, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.

*Only applies to service call if there is a completed repair. Service is only guaranteed for 30 days in any other circumstance.


Appliance Express
Reviewed from Google

4.9 out of 5 stars

Johnny Tan
Johnny Tan

4 out of 5 stars

posted 1 month ago

We've had Appliance Express come out for various jobs (so far, under warranty). The technicians are always great and super helpful. They'll answer questions about anything and everything, even if it's not what you called them out for.

They had to reschedule a couple appointments. They were always proactive about it though so you weren't left wondering. Still, a lot of clients make sure they are at home during the several-hour appointment window and I think Appliance Express could make it a priority to always make their window so clients don't have to find another block of time.

That said, they are a fantastic company! And definitely several notches above most other home contractors.