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Local Reviews
for Austin, TX

Appliance Express Rated 4.9 out of 5 stars based on 1683 customer reviews

Map of Austin, TX

Got here on time, polite, courteous, quickly repaired dryer




Review of Appliance Express


Map of Austin, TX

Great service!




Review of Appliance Express

Friendly, informative, and professional. We did have one incidence of the same issue after he left though so we shall see if it stays fixed.


Map of Austin, TX

Service




Review of Appliance Express

Very satisfied.


Map of Austin, TX

Dishwasher repair




Review of Appliance Express


Map of Austin, TX

Great Service




Review of Appliance Express

David was courteous knowledgeable and professional. Awesome Tech.


Map of Austin, TX

Paul provides excellent service




Review of Appliance Express


Map of Austin, TX

Very professional and knowledgeable!




Review of Appliance Express


Map of Austin, TX

Refrigerator Repair Service Done




Review of Appliance Express

Great service.


Map of Austin, TX

Fast & efficient service




Review of Appliance Express

The service provider was friendly, fast, and experienced.


Map of Austin, TX

Incredible service and affordable




Review of Appliance Express

I had an awesome experience with Paul...Extremely knowledgeable and affordable. I had a great experience.


Steve




Review of Appliance Express

Great work Leo


Great




Review of Appliance Express


Experience helps!




Review of Appliance Express

Great knowledge of what was causing my issue. Diagnosed in seconds!


Professional, helpful, solved the problem




Review of Appliance Express

Paul was professional, friendly, and efficient. He diagnosed the problem quickly and fixed it so my washer is as good as new!


Did A great job on all three appliances




Review of Appliance Express

Did A great job on all three appliances


Incredibly Happy!!




Review of Appliance Express

I got the best service!! Paul and Chase are incredible. I will always keep my business with them...


Kitchen Aid Downdraft




Review of Appliance Express

Daniel was excellent - fixing a short and minimizing expense. We appreciate his honesty and professional service!


< 3month old washer with "intermittent" computer issues




Review of Appliance Express

Callie in the office was very helpful and accommodating. David called prior to arrival and arrived promptly. I've tried only 1 load since the repair, but it went well. David did "prep" me about if the problem comes back. He said the problem might be deemed as not waiting long enough for the computer to start the different features. That is contrary to my experience, of things not advancing at all, sometimes.


Good experience




Review of Appliance Express

Leonardo was on time, friendly and helpful. Nice job of servicing our cooktop. Offered some helpful advice, as well. Will highly recommend.


Quick and helpful service




Review of Appliance Express

David was quick, helpful, and friendly. Great experience. He also recommended a pizza place that I ended up trying out that evening - bonus!


Great service and communication




Review of Appliance Express


Jeff




Review of Appliance Express

Great service


James




Review of Appliance Express

Excellent service.


Great Service on Refridgerator




Review of Appliance Express

Great job. Courteous and professional.


Great service




Review of Appliance Express


Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KBFS20EVMS13 "Arrived on site for no ice. Forced a harvest icemaker root running through a forced harvest diagnosed faulty icemaker. Installed an updated icemaker,powered unit on icemaker ran through a cycle and filled with water.

Near Aria Loop, Austin, TX 78736
Paul R.

Paul R.

MICROWAVE KITCHENAID KEMS308SSS02 Arrived onsite for the microwave/oven to replace the previous diagnosed parts. I replaced the turntable motor and tested the unit. The unit is working as designed. Call complete.

Near Backtrail Dr, Austin, TX 78731
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL GT2SHMXMS01 Arrived on site for water dripping in fresh food compartment . Found drain in freezer clogged . Steamed out drain . Unit is now draining properly now . Nonwater leaks detected at time of service .

Near Perry Ln, Austin, TX 78731
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED4815EW1 "Arrived to inspect unit not heating. Found correct voltage. Removed panel found hi limit open, and vent damaged, advised a new vent hose and a vent cleaning to complete issues from repeating"

Near Rountree Ranch Ln, Austin, TX 78717
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for unit saying cooling off. Tested unit. Found cooling issue was that the lock and filter reset button had been switched to off. Turned cooling back on. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for scratches on unit. Found scratches. Used touch up paint on unit. Job complete

Near Guadalupe St, Austin, TX 78701
Paul R.

Paul R.

REFRIGERATOR LG LFX28968ST/04 Arrived onsite for the refrigerator not making ice at all and the bin is empty. When I arrived I found the bin full and mr stated the unit started working again. Mr stated that he saw the unit try to harvest and the tray was making a popping sound and would go back to the home position. I suspect a cube had caused the issue and it cleared itself. The unit is working as designed at this time and the temps of the RC and FC are correct. Call complete.

Near Birchbark Trail, Austin, TX 78750
Tyler B.

Tyler B.

WINE COOLER WHIRLPOOL WUB50X24HZ00 "Arrived to inspect unit with ice in back and door issue, found unit pushed too far back in counter. No issue with door, found back frozen over due to defrost failure. Unit win need thermistors and possibly control to repair. Powered off unit ; ordrng 1 CNOTE (OFFICE RS ) and 1 W11263884 (thermistor) and 1 W11369453 (CONTROL) and 1 W11371615 (HEATER KIT)"

Near Ilex Dr, Austin, TX 78717
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSRP25FSSS00 "Arrived on site to diagnose icemaker not producing ice. Found error light blinking on optical eye board. Attempted to jump icemaker and got no response. Icemaker appears to be dead mid cycle. Installed new icemaker. FC not cold enough to allow unit to run, but error light is now off. Advised to allow up to 24 hours for unit to produce.

Near Balcones Woods Dr, Austin, TX 78759
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site to replace hv transformer, replaced hv transformer and retested, tests all passed. Complete"

Near Pin Brush Dr, Austin, TX 78748
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW4800BQ0 Arrived onsite for unit not spin cycle. Tested unit. Found that shift actuator was bad and control board was not communicating. Replaced control board and shift actuator. Tested unit. Unit test good. No leaks at this time. Job complete.

Near Davis Ln, Austin, TX 78749
Lou S.

Lou S.

WASHER MAYTAG MVWC6ESWW1 "arrived on site to install previously diagnosed and ordered parts. Per the previous diagnosis, I removed and replaced the temp/sensor switch and motor and tested the unit. Unit operated as designed. No water leaks observed during service, job completed."

Near Fernhill Dr, Austin, TX 78717
Brandon C.

Brandon C.

WASHER MAYTAG MHW5630HC0 "Arrived on site for customer complaint of washer not starting a cycle, found error codes F0E2 f5e2 F8e1, found faulty control and pressure switch, I replaced both parts, unit tested good."

Near San Mateo Dr, Austin, TX 78738
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for screen to unit being damaged. Tested unit. Found that front display screen was not working correctly. Replaced display panel. Tested unit. Unit test good. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for u it having deep scratches. Found scratches. Replaced outer door trim. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to replace scratched handle, upon inspection we found the handle was scratched, replaced. No problems detected."

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for unit handles on unit. Only needs left handle replacement. Replaced handle. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for ice in freezer. Found large gap between door and cabinet found freezer door not sealing. Removed door and cleared all ice,installed new brackets,reassembled freezer compartment and door checked door seal good."

Near Lockhart Dr, Austin, TX 78704
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JFC2290RTB00 Arrived onsite for the refrigerator with door closing and wobbling issues. I found the shims not under the back right side correct because the floor from left to right in the rear is not level and I showed this to ms. Ms stated that Wilson Appliance had come out and replaced the back right roller. I corrected the shims and tried to level the unit but the front left leveling foot is stripped and the right one is in bad shape also. Need to replace both leveling feet to complete service. Ordering WPW10515763 ROLLER-CAB & WPW10515762 ROLLER-CAB ordrng 1 WPW10515762 (ROLLER-CAB)

Near Morning Moon Cir, Austin, TX 78732
Tyler B.

Tyler B.

DRYER LG DLE7200WE "Arrived to inspect unit with no power. Found correct voltage, found voltage in control. Removed control and replaced and tested good."

Near Montana Sky Dr, Austin, TX 78727
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED4850HW0 Arrived onsite for unit not staying in the start position when pushed. Test unit. Found that start button was not holding start position to continue cycling. Replaced start button. Tested unit. Unit test good. No issues at this time. Job complete

Near Alderman Dr, Austin, TX 78747
Paul R.

Paul R.

DISHWASHER WHIRLPOOL KDPE234GPS0 "Arrived onsite for the dishwasher with a broken rack. I found the left side adjuster broken and the rail separating. I found the door not closing good because the hinges are bent. The left adjuster and rail will need to be replaced. When this happened it put a dent on the inner door panel and I will find out if the inner door would be covered. I took pics of the door. Ordering W11259785 TRACK, WP8534854 HINGE-DOOR, WP8534853 HINGE-DOOR, & PARTS AUTHORIZATION for W10908291 DOOR-INNER. The office will need to RS the call depending on the part authorization.; ordrng 1 PARTSAUTHORIZATION (W10908291 DOOR-INNER) and 1 W11259785 (TRACK) and 1 WP8534853 (HINGE-DOOR), rqstng P&A on 1 WP8534854 (HINGE-DOOR)"

Near Austin, TX 78750
Paul R.

Paul R.

DRYER WHIRLPOOL WED5000DW2 Arrived onsite for a dryer that’s not heating. Ms stated the dryer heats but it’s taking multiple cycles for clothes to dry. I found the house vent restricted causing no air flow. I explained this to the customer and she is calling a vent cleaning service. I found the dryer cycling between 115-165 degrees with the vent hose disconnected but with it connected the temp reached 170 degrees and remained idle. Call complete.

Near Canary St, Austin, TX 78734
David  Z.

David Z.

DRYER WHIRLPOOL WED5000DW0 "Arrived on site to diagnose dryer that was taking multiple cycles to dry clothes. Performed diagnostics and found heating is working properly. Washer was not spinning out clothes, and as a result the dryer was dealing with extra wet clothes. Dryer vent had noticeable amounts of lint in it, but seemed to have decent ventilation. All is working as designed at this time. Advised customer to have dryer vents cleaned as they did have some buildup, but fixing the spin issue in the washer should resolve this. Call complete."

Near Cahone Trail, Austin, TX 78729
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site to replace push rod, we replaced the push rod and retested, all tests passed no problems detected. Complete"

Near Veronese Dr, Austin, TX 78737
Paul R.

Paul R.

DRYER LG DLE9577SM Arrived onsite for the dryer to replace the previous diagnosed parts. I replace the high limit thermostat and tested the dryer. I didn’t have any heat. On the previous visit I tested voltage at the dryer and had 241VAC but I was only getting 120VAC now missing L2. The customer stated they hadn’t tried to use the dryer since I left. I looked at the circuit breaker and it wasn’t showing tripped. I turned the breaker off and back on and had 241VAC. I tested the dryer. The dryer is working as designed.

Near Lariat Trail, Austin, TX 78734
Scott  M.

Scott M.

DRYER MAYTAG MGDC465HW0 Arrived on site for dryer making noise . Found one of rollers was failing . Replaced rollers belt and pulley . Tested unit and noise is no longer present . Did recommend customer have vent cleaned . Cleaned out lint in dryer . Lint is no longer present . Job complete .

Near Brookswood Ave, Austin, TX 78721
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JS42SEDUDW15 "Arrived on site for cracked water line. Replaced damaged line and connector,turned on water no leaks at connections. Tested water dispenser no water from dispenser,ran icemaker,icemaker filled with water,water to valve,smart valve not passing water to dispenser unit will need a new valve; ordrng 1 WPW10159842 ( VALVE), states that autho needed"

Near E 34th St, Austin, TX 78705
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JS42SEDUDW15 "Arrived on site for cracked water line. Replaced damaged line and connector,turned on water no leaks at connections. Tested water dispenser no water from dispenser,ran icemaker,icemaker filled with water,water to valve,smart valve not passing water to dispenser unit will need a new valve; ordrng 1 WPW10159842 ( VALVE), states that autho needed"

Near E 34th St, Austin, TX 78705
Brandon C.

Brandon C.

WASHER LG WM5000HVA "Arrived on site for customer complaint of unit leaking, found leak coming from door bellow/gasket and the drain hose connection. Ordering bellow/gasket and hose. ordrng 1 5214FR4058Y (HOSE) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 MDS64934202 (BELLOW/GASKET)"

Near Tempranillo Way, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for deli control issues. Removed faulty control,installed a new deli control tested deli control unit working as designed."

Near Dupree Ln, Austin, TX 78748
David  Z.

David Z.

WASHER MAYTAG MVWC465HW2 "Arrived on site to diagnose a washer that was unresponsive and only spinning in 1 cycle. Ran diagnostics and found control is fairly unresponsive. Took 3 tries to get unit to go into diagnostics and when it did it was slow to run the cycle. Was able to get unit to finish diagnostic mode, and also tested a drain and spin. Unit was mechanically functional other then slow control. Ordering 1 W11249158 Control. .; ordrng 1 W11249158 (cntrl-elec)"

Near Mc Phaul St, Austin, TX 78758
Jacob S.

Jacob S.

DRYER MAYTAG MGDC215EW2 "Arrived onsite for something inside of unit lint trap. Tested unit. Found that a piece of bunjie cord inside unit. Removed bunji. Tested unit. Unit test good. Also customer said the lint screen broke off of handle to pull out the lint screen. Ordered part. Rescheduled with customer. Customer is ok to drop off part on the porch, if not home.; ordrng 1 WPW10717210 (screen)"

Near Loganberry Dr, Austin, TX 78745
David  Z.

David Z.

REFRIGERATOR GE GFE28GSKESS "Arrived on site to install previously diagnosed parts. Installed parts and retested unit. Unit powered on and began cooling immediately. Unit is working as designed at this time. Since doors were open and things had warmed, advised to contact us again in the event things freeze since we can not immediately test. Call complete."

Near Colina Ln, Austin, TX 78759
Scott  M.

Scott M.

RANGE WHIRLPOOL WEG745H0FS0 Arrived on site for back left burner going out on low setting . Adjusted valve . Flame pattern is is now correct on all settings . No gas leaks detected at time of service . Job complete .

Near Robert Browning St, Austin, TX 78723

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