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Local Reviews
for Austin, TX

Rated 4.9 out of 5 stars based on 169 customer reviews

Map of Austin, TX

Great job!




Paul was very thorough and knowledgeable and efficient.


Map of Austin, TX

Thanks Clif




Personable, kind, timely. Completed the work in the time he said he would.


Map of Austin, TX

great service





Map of Austin, TX

So helpful




Luis was very professional and helped us understand how to take good care of our new appliances


Map of Austin, TX

Faye




Excellent Service. Luis is professional, knowledgeable, personable and nice.


Map of Austin, TX

Very good service




I appreciate your company and the help of Çonnor Montgomery


Map of Austin, TX

Excellent and friendly service





Map of Austin, TX

Ruth




Great service, punctual, professional and friendly; straight to the problem and fixed


Map of Austin, TX

Awesome Technician




Joseph explained everything he was doing step by step. He was an awesome Tech!!


Map of Austin, TX

Above average




Satisfied


Great service!




Joseph Cordell came and fixed my microwave very quickly. Beyond that though he was so friendly, personable and helpful explaining how some of my other appliances work. If anything were to ever happen to my appliances, appliance express will be my first phone call.


Lindsey




Joseph came with the necessary parts to make the repair after my appliance broke. I was extremely happy with his work and expertise. Joseph was on time, courteous, knowledgeable, and very helpful with suggestions on maintenance. I would highly recommend him to my friends.


Vanesa





Amazing Service!




Appliance Express is wonderful! Their technicians are very professional, courteous, and extremely helpful and informative. They put on shoe covers without being asked, they are always very polite and timely, and they treat the customer and the home with respect and consideration. Clif was very thorough and efficient. I also love how pleasant and knowledgeable they are - Clif had many useful tips for me in addition to ensuring my dishwasher was working optimally. I would recommend Appliance Express hands-down, every time, for appliance repair/maintenance!


Excellent service tech




Awesome from the beginning the the end. Tech has great attitude, very knowledgeable. I would recommend Joseph to a family member.


Great service





Lindsey




Excellent service. Reasonably priced.


Professional &Knowledgeable





Brenda Petite





Great job




Good work done quickly


Fast, Friendly, & Professional





Cathey




Best service ever!!! Tommy was super nice.


Great service. Timely arrival.




Great service. Timely arrival. Excellent communication


Great service





Wonderful service




Luis was wonderful. Excellent service and a great repair job!


Lou S.

Lou S.

arrived on site to inspect dishwasher door hitting against one side. Upon further inspection, I found that the unit needed to be leveled for the door to close properly. I found that the floor under the unit was not level as there was a large amount of tile that had been removed and the right leg was not touching the floor but the left leg was touching a piece of the tile. I found a broken piece of tile under the unit and placed it under the right leg and leveled the unit. I tested the unit and the unit tested good. I instructed the customer on proper detergent use and the amount to use. No water leaks observed during service.

Near Axehandle Trail, Austin, TX 78717
Lou S.

Lou S.

arrived on site to inspect dishwasher door hitting against one side. Upon further inspection, I found that the unit needed to be leveled for the door to close properly. I found that the floor under the unit was not level as there was a large amount of tile that had been removed and the right leg was not touching the floor but the left leg was touching a piece of the tile. I found a broken piece of tile under the unit and placed it under the right leg and leveled the unit. I tested the unit and the unit tested good. I instructed the customer on prop

Near Axehandle Trail, Austin, TX 78717
Clif L.

Clif L.

Whirlpool refrigerator WRS588FIHV00. Arrived on site to diagnose a refrigerator with slow flow through water dispenser. Tested unit and found faulty filter installed and filter housing causing low flow, as flow is fine with no filter installed. Advised customer water filters are consumable items and not covered under manufacturer warranty. No other failures are found at this time and all is working properly.

Near Jollyville Rd, Austin, TX 78759
Lou S.

Lou S.

arrived on site to inspect ice maker not working. Upon further inspection, I found a large block of ice buildup on the Evap cover. I advised the customer that they would need to defrost the unit before I could move forward with inspection. I advised the customer of the waiver of damages while defrosting the refrigerator and the customer signed the waiver. I explained to the customer that they would need to defrost the refrigerator at least 24 hours before I returned. I advised the customer to lay some towels all around the unit to soak any water spillage and if they have a wet vac to keep it handy in case there was a large amount of water. Office to order Evap cover and Evap motor assembly. I will return with pre-diagnosed parts and office scheduled return for 05/25/18 SW. No water leaks observed during service.

Near Ballimamore Dr, Austin, TX 78717
Connor M.

Connor M.

WRF560SEYM05 whirlpool refrigerator Arrived on site to test unit for moisture on mullion. Found moisture control not turned on. Temp in apartment very high as it isnt occupied. Turned on moisture control. Unit working properly, no leaks detected.

Near US-290, Austin, TX 78737
Clif L.

Clif L.

Kitchenaid oven KODC304EBL00. Arrived on site to replace blower for oven. Replace upper blower assembly and tested unit. Found all is functioning properly at this time.

Near Woodthorpe St, Austin, TX 78729
Joseph C.

Joseph C.

WTW5000DW1 Arrived on site for “not starting/bouncing around” complaint. Per my previous diagnosis, removed and replaced dampers. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service.

Near Woodview Ave, Austin, TX 78756
Brandon C.

Brandon C.

Arrived on site for noise complaint in freezer section, found bad evaporator fan motor. I replaced the fan motor, unit tested good.

Near Palisades Point Ln, Austin, TX 78738
Connor M.

Connor M.

KSSC42QMS02 kitchenaid refrigerator Arrived on site to test unit for leaking from ice maker. Fiund crack in mold of icemaker. Replaced and tested unit. Unit working properly, no leaks detected.

Near Vista Ln, Austin, TX 78703
Robert J.

Robert J.

Whirlpool dryer replacement of timer and start switch

Near Manchaca Rd, Austin, TX 78745
Connor M.

Connor M.

KUIX505ESS1 kitchenaid ice machine Arrived on site to test unit for over producing ice. Found failed bin thermistor. Replaced and tested unit. Unit working properly, no leaks detected.

Near Retama St, Austin, TX 78704
Connor M.

Connor M.

WRS315SNHM00 whirlpool refrigerator Arrived on site ot test unit for not cooling well. Unit not near an outlet, trapped behind other applainces. Could not plug unit in for diagnosis. Performed over all check and found condenser fan motor not plugged in. Corrected issue and tested unit. Unit working properly. Not connected to water.

Near Retama St, Austin, TX 78704
Kevin B.

Kevin B.

Arrived on site And found freezer door is dragging on liner, also found door cam Is off and not allowing door to close properly, took one picture. Will need to bring back door cam and cam thimble and hinge to correct issue. No water leaks from connections at time of service.

Near Padina Dr, Austin, TX 78733
Robert J.

Robert J.

Near Lady Bird Ln, Austin, TX 78741
Kevin B.

Kevin B.

Arrived on site and inspected cooktop and found F47 code on user interface. Uninstalled cooktop and replaced both modules and UI. After programming cooktop errors have stopped, it will now power on correctly and shows as operating however there is no cookware available yet to be completely certain of operation. Job complete

Near TX-360 Loop, Austin, TX 78746
Brandon C.

Brandon C.

Arrived on site for microwave not running a cycle, found bad interlock switch. I removed oven from wall, gained access to interlock switch, replaced interlock, unit tested good. Collected 227.31 on cc

Near Foxfield Cove, Austin, TX 78738
Brandon C.

Brandon C.

Arrived on site for dishwasher not cleaning, found sump to be bad, I replaced sump, unit tested good. No leaks at time of service.

Near Alexandria Dr, Austin, TX 78749
Brandon C.

Brandon C.

Arrived on site for long drain error code, found a clog in the filter of the drain pump, I cleared the filter, unit tested good. Collected 162.36 on cc

Near Alexandria Dr, Austin, TX 78749
Paul R.

Paul R.

KitchenAid Oven Model KODE500ESS02. Arrived onsite for the oven with a broken glass in the upper door. I replaced the window pack that was found defective on the previous visit. I vacuumed up all of the broken glass. Call complete.

Near Rush Creek Ln, Austin, TX 78732
Paul R.

Paul R.

Near Rush Creek Ln, Austin, TX 78732
Kevin B.

Kevin B.

Arrived on site and found stop is missing, after replacing all function has returned to dishwasher. No water leaks from connections at time of service, job complete.

Near Frontage Rd, Austin, TX 78746
Joseph C.

Joseph C.

WMH32519FB1 microwave Arrived on site for “led display is blank and intermittently operable” complaint. Inspected unit and determined that control and display boards have malfunctioned. Removed and replaced control and display boards. Tested unit. Unit is performing as designed.

Near E Riverside Dr, Austin, TX 78741
Joseph C.

Joseph C.

WMH32519FS1 microwave Arrived on site for “led display is blank and intermittently operable” complaint. Inspected unit and determined that control and display boards have malfunctioned. Removed and replaced control and display boards. Tested unit. Unit is performing as designed.

Near E Riverside Dr, Austin, TX 78741
Clif L.

Clif L.

Frigidaire dishwasher FGHD2433KF1. Arrived on site to diagnose a dishwasher that is giving error codes and not starting the cycle. Tested unit and found vent assembly not operating properly causing unit not to start. Replaced vent assembly and tested unit. Found all his functioning properly at this time. No leaks were found at time of service.

Near Alegria Rd, Austin, TX 78757
Luis M.

Luis M.

Refrigerator-replaced faulty icemaker

Near Leafield Dr, Austin, TX 78749
Clif L.

Clif L.

Kitchenaid oven KEBS109BSS00. Arrived on site to diagnose and oven with broken door glass. Tested unit and found exterior glass for oven door broken. Replaced door glass and name badge on unit. Tested unit and found all is functioning properly at this time.

Near Silverhill Ln, Austin, TX 78759
Daniel  A.

Daniel A.

WRF736SDAM14 Excessive noise/vibration from freezer. Checked refrigerator evaporator motor. Normal. Condenser fan motor normal. Support and retainer grommet for freezer fan motor not seated properly. Corrected support grommet for fan motor. Normal operation after service

Near Daimler Dr, Austin, TX 78744
Clif L.

Clif L.

Kitchenaid refrigerator KBFA20ERSS01. Arrived on site to diagnose a refrigerator that is not cooling properly. Found damper motor for fresh food section worn out due to normal wear and tear. Replaced damper assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Columbine Dr, Austin, TX 78727
Joseph C.

Joseph C.

WTW7000DW0 Arrived on site for “hole in agitator and clothing is getting stuck” complaint. Inspected unit and found hole in washplate. Hot water was turned off. Hot water being off generated an F08E02 error code. Turned on hot water and removed and replaced washplate. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Dexmoor Dr, Austin, TX 78723
Joseph C.

Joseph C.

WFW92HEFC0 Arrived on site for “F08E02 error code” complaint. Inspected unit and found expansion board and dispenser motor to be faulty. Removed and replaced board and motor. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Creighton Ln, Austin, TX 78723
Brandon C.

Brandon C.

Arrived on site for unit not heating, I found bad element, I replaced heating element unit tested good. Vent was clear at time of service.

Near Galloway Ct, Austin, TX 78737
Lou S.

Lou S.

arrived on site to inspect gas leak from front left burner on cooktop. Upon further inspection, I tested all gas connections under the unit with liquid detector and found no leaks. Customer provided a copy of a receipt from the gas company which their notes stated there is a gas leak on the front left burner. I removed the cooktop and tested all connections to the burners and valves and found no leaks. The customer was not home but his adult son was and I verified the test with him by showing him there were no leaks using the liquid detector. I spoke to the customer on the phone and he said his wife was having a difficult time getting the left burner to come on. I removed and replaced the left front burner valve and tested and it tested good. It appears that when the customer uses the unit, they are not turning the knob to ignite soon enough allowing gas to escape the burner before igniting causing what appears to be a gas leak. I showed the customers son how the unit operates so he co

Near Medinah Greens Dr, Austin, TX 78717
Luis M.

Luis M.

Refrigerator-adjusted freezer door fixed filter head

Near Wellington Dr, Austin, TX 78737
Clif L.

Clif L.

Kitchenaid dishwasher KDTE104DSS0. Arrived on site to diagnose a dishwasher that is not cleaning properly. Tested unit and found F7 E1 error code saved in control from previous malfunction on unit. Reset all error codes through diagnostic and tested system. Found all is fully functional at this time and heating system is working properly. As error codes should have been reset during last service visit there are no charges for homeowner at this time. All is working properly and there were no leaks found at time of service.

Near Brentwood St, Austin, TX 78757
Luis M.

Luis M.

Refrigerator-replaced damaged fresh food door

Near Sunview Rd, Austin, TX 78738

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