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Local Reviews
for Andice, TX

Appliance Express Rated 4.9 out of 5 stars based on 14 customer reviews

Map of Andice, TX

Great service!




Review of Appliance Express

David was wonderful - fast, pleasant and he got my fridge fixed!,


Map of Andice, TX

Mike




Review of Appliance Express

On time, quick diagnosis, came prepared, even quicker fix. Very professional. Definitely recommend.


Map of Andice, TX

Amazing




Review of Appliance Express

Clean cut, on time and refreshingly helpful and personable!


Map of Andice, TX

Great service




Review of Appliance Express

Lou was very professional & kind during his refrigerator service! He did an outstanding job and fixed our ice maker problem. He took the time to show and explain what was going on and was an all around nice guy! If definitely have him back to work on other appliance issues if we need servicing.


Map of Andice, TX

Problem solved!!




Review of Appliance Express

Service was great. They were on time... fixed the problem... and took the time to explain what was wrong!


Map of Andice, TX

Great service




Review of Appliance Express


Map of Andice, TX

Great service




Review of Appliance Express

Competent and reliable service!


Map of Andice, TX

Great service




Review of Appliance Express

Lou was awesome! He deserves a raise!


Map of Andice, TX

Problem Finally Fixed, 3rd Visit




Review of Appliance Express

Third time appliance express came out for the same problem. Had to push / argue a bit that there was still a problem but issues with clothes washer finally got fixed.


Map of Andice, TX

THE BEST!!




Review of Appliance Express

The service technicians were incredibly friendly and knowledgeable and I would absolutely recommend their services to anyone. Give these guys a raise because they make your company look great!


Service




Review of Appliance Express

My freezer went out for the third time and I must say Appliance Express was in contact with me immediately after I contacted Whirlpool. They expressed their concern about my situation. Jonathan was great!


Great service




Review of Appliance Express

Jonathon was great.


Great service!!




Review of Appliance Express

James was able to pin point our problem and fixed it immediately. We are very satisfied!


Great service!




Review of Appliance Express

Lou was very helpful in solving our problem. I recommend Appliance Express, very efficient!


David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site to diagnose refrigerator not responding to commands and not cooling. On arrival found control was stuck on dashes, and would not go into program or anything. Replaced control and retested. Was able to program unit and it began cooling immediately. All is working as designed at this time. Call complete."

Near Earl Keen St, Andice, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided a video of the noise and it sounded like the diffuser. I placed the unit in diagnostics and tested the diffuser and while opening it was making a loud creaking noise. I removed and replaced the diffuser and retested and the unit is operating as designed. No water leaks observed during service, job completed."

Near Faith Dr, Andice, TX 78628
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS2

Near Earl Keen St, Andice, TX 78628
Kayman B.

Kayman B.

WASHER WHIRLPOOL WTW5105HW0 Arrived onsite for washer making squealing noise in spin. Upon inspection I found that when the high spin function is ramping to full RPM it starts to squeal for a second then goes to sounding normal. I can also hear a slight scratching in low spin coming from the gear case. The unit will need a new gearcase and cam assembly for repair. Ordering Gear case (W11423758) and returning with cam plus the actuator just Incase. ; ordrng 1 W11423758 (GEAR CASE )

Near Draco St, Andice, TX 78628
Kayman B.

Kayman B.

DRYER WHIRLPOOL MEDX655DW1 Arrived onsite to install previously diagnosed parts. I installed the T-stat and tested the unit. The unit is heating and working as designed. I tested voltage at the terminal block and found the voltage was at 250Vac from L1 to L2 and 124 from L1 to common and 125 from L2 to common as well as ground. The slightly high voltage should not affect the components. I placed my thermal lead on the vent outlet on the dryer with the vent hose disconnected. The temperature began to rise gradually. When I connected the vent hose the temperature began to rise very fast indicating the hot air is not escaping the vent system and returning to the dryer. Unit is working as designed at this time. I advised to have the vents checked again as I could not verify airflow on the outer wall of the residence. Job complete.

Near Prosecco Path, Andice, TX 78628
Paul R.

Paul R.

WASHER MAYTAG MHW5500FW1 Arrived onsite for a washer displaying an F3E1 error. I inspected the tub elbow and the trap finding both clean. I replaced the pressure switch and tested the machine in the diagnostics cycle. The unit completed the cycle and is working as designed. Call complete.

Near Scarlett Thistle Dr, Andice, TX 78628
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived onsite for a dishwasher thats leaking again from the same place it was previously. The customer stated water is weeping out between the outer door and control panel under the vent and running down the outer door. I tested the incoming water temp and found it at 116 degrees. I installed the clear test door and ran the unit in the diagnostics cycle. I found some water spraying towards the vent area from the lower spray arm. I found the upper spray arm turning about 1/2 the speed of the lower arm. I removed the filter and cleaned it. I found the outer door upper return lip bent causing some pressure to be put on the control panel pressing it away from the inner door. I corrected the lip. I found the vent gasket sealing all the way around between the outer and inner door. I went over loading dishes with the customer at the upper and lower front left corners of the machine. The customer is going to use the machine and will be in contact if it still l

Near Faith Dr, Andice, TX 78628
Clif L.

Clif L.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to diagnose an oven that has a panel not responding to use your input. Tested unit and found lights not operational yet panel registering press. Reset panel at breaker and performed factory reset through diagnostics. Tested all parts and components and found all is working properly at this time.

Near Kyndals Meadow Cove, Andice, TX 78628
Tommy O.

Tommy O.

WASHER WHIRLPOOL WTW5105HW0 Arrived onsite for washer making loud screeching during spin. Upon arrival put unit into diagnostics found no error codes. Spoke with customer and found failure was intermittent. Took lid off and found that unit was not balanced correctly likely causing spin to rub agains tub during heavier cycles. Fix and rebalanced. Tested in diagnostics 5 times with High spin. Found unit tested good. Job Completed.

Near Draco St, Andice, TX 78628
Kayman B.

Kayman B.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for dishwasher not draining. Upon inspection I found the tab inside the disposal had not been punched out for the drain hose.i punched out the tab and tested the unit. The unit is working as designed and no leaks were detected during time of service. Job complete.

Near Sandhill Piper St, Andice, TX 78628
James C.

James C.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site and found water leaking between console and outer door panel. Called tech line and spoke to Austin #7728235098. Verified ambient room temperature and when leak is occurring. Water is pooling in vent and leaking out when door opened. No recommended repair at this time and complaint has been sent to product lead for review.

Near Faith Dr, Andice, TX 78628
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site to inspect dishwasher not dissolving the detergent. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and no water came into the unit. I checked the water valve under the sink and found it closed. Turned the water on and retested the unit and it operated as designed. Customer had recently had a filter system installed and the plumber failed to turn the water back on. No water leaks observed during service, job completed."

Near Blue Sage Dr, Andice, TX 78628
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not releasing steam. Inspected unit and work area. Performed diagnostics mode, no error codes. Measured amp draw at element and found at 7.5 amps. Disassembled door to gain access to vent max motor. Measured resistance at motor at 1.1 k ohm, within range. All operations tested good, no water leaks detected. Spoke with customer on user care guide."

Near Cascata Way, Andice, TX 78628
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site and tested operation. Found E5 error. Verified proper temps in ice maker housing. Installed new ice maker and tested. Unit tests good. Job complete

Near Indian Paintbrush Trail, Andice, TX 78628
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived on site to diagnose a microwave that is tripping the breaker. Tested unit and found lower interlock failure. Replaced interlock assembly and tested unit. Found all is functioning properly at this time.

Near Palio Pl, Andice, TX 78628
Kayman B.

Kayman B.

VENTHOOD KITCHENAID KVWB606DSS2 Arrived onsite to install previously diagnosed parts. I installed the controls and tested the unit. Unit is working as designed at this time. I was able to drill out and replace the problem screw from last visit. Job complete.

Near Arques Ave, Andice, TX 78628
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived on site for microwave control not responding. Inspected unit and work area. Found control popped up and not aligned with door. Removed control and inspected for damages, none found. Installed control and tested operation. All tested good."

Near Mountain Valley St, Andice, TX 78628
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived on site for microwave exhaust fan not turning off. Inspected unit and work area. Tested microwave by heating water for 2 minutes, found fan shutting off. Tested for another 2 minutes. Informed customer when sensor reaches a high temperature unit is designed to keep fan running until thermistor reaches ambient temperature to keep heat from control. All tested good."

Near Dipprey Ln, Andice, TX 78628
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for range LED lights not working on display. Inspected unit and work. Found left side of control not displaying. Removed failed control and installed new. Tested all operations. All tested good.

Near Brady Creek Wy, Andice, TX 78628
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to install previously diagnosed and ordered part. Due to the oven vent airflow being too hot and heating the drawer below the unit, I installed a deflector kit to the vent and tested. Unit is operating as designed. Job completed"

Near Concho Creek Loop, Andice, TX 78628
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site to inspect cooktop needing calibration. Upon further inspection, I tested all burners and found all flames extremely high. Customer advised they have propane gas. I checked the regulator and it had been converted correctly. I checked all orifices and they were correct. I adjusted the flames for each burner and retested. Unit is operating as designed. No gas leaks detected during service, job completed. Customer provided a copy of their closing docs for warranty verification."

Near Ambling Trl, Andice, TX 78628
Tommy O.

Tommy O.

WASHER WHIRLPOOL WDF520PADM7 "Arrived onsite for dishwasher smoking. Upon arrival found unit operating as designed in diagnostics but found some food particles and calcium build up on heater, let customer know to try a vinegar wash. Job Completed."

Near Saturnia Dr, Andice, TX 78628
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose the dishwasher that will not turn on. Tested unit and found dishwasher not fully wired to power cord. Rewired unit properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Lobo Landing Ln, Andice, TX 78628
Jonathan  S.

Jonathan S.

DRYER AMANA NED4655EW1 Arrived on site for dryer not advancing on time cycle. Inspected unit and work area. Measured voltage to unit and found 240 volts. Gained access to timer and found 2 pin molex connector disconnected from timer. Corrected connector and tested operation. Found advancing on time cycle. Tested all other operations. All tested good.

Near Oakstone Dr, Andice, TX 78628
Kayman B.

Kayman B.

VENTHOOD KITCHENAID KVWB606DSS2 Arrived onsite to install previously diagnosed parts. As I was disassembling the control panel I found one of the screws was badly stripped from install. I am not able to access the components to replace to complete the call. I am ordering screws (see SD quick pic) parts will need to identify the screws. ; ordrng 1 RESEARCH (RESEARCH )

Near Arques Ave, Andice, TX 78628
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site for cooktop grate warped. Customer stated that I was just supposed to deliver parts and they were getting ready to leave home. Inspected new grates and knob for damage. No found. Set parts in customer garage as requested.

Near Faith Dr, Andice, TX 78628
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect oven heating the drawer below the unit. Upon further inspection, customer advised the drawer below the unit is getting up to temps of 140+ degrees. Contacted techline to report and spoke to TJ who questioned the installation specs and I found its installed correctly. Provided file #7728980725. I placed the unit in diagnostics and checked error codes and found F6E4. Cleared the codes and found the unit is connected to WiFi. I am ordering the vent deflector and CNOTE-LSO and office to schedule return service. I will return with the control and will check error codes when I return. If error codes return, I will replace the main control. Explained future repairs with customer.; ordrng 1 CNOTE (LSO) and 1 W10536339 (deflctr-ht)"

Near Concho Creek Loop, Andice, TX 78628
Tyler  G.

Tyler G.

WASHER MAYTAG MVW6230HW0 Arrived on site for a washer that would not activate and start when lid was closed. Upon arrival I found that the lid strike that activates the door latch has broken and I ended up having to replace the lid strike in order to test the unit further after installing a new lid strike I was able to retest the unit and verify that everything is functioning as designed with no error codes and customer can go ahead and start using the washer whenever she’s ready. Call complete

Near Palio Pl, Andice, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS315SNHM03 "Arrived on site to inspect refrigerator ice maker leaking water. Upon further inspection, customer advised that when the ice maker dispensed water, water would leak at the back of the unit. Pulled the unit out and inspected the valve and found the fill tube was not inserted all the way into the valve and each time the valve came on, it would leak at the connection. Adjusted the line and reinserted it into the valve and placed a washer in between the valve housing and the locking mechanism for the line and tested. Unit is operating as designed. No water leaks observed at the end of service, job completed."

Near Blue Sage Dr, Andice, TX 78628
Kayman B.

Kayman B.

COOKTOP KITCHENAID KCGS556ESS02 Arrived onsite for cooktop with center burner issue. Upon inspection and a conversation with the customer I found the center burner was allowing grease to seep down and drip in the drawer underneath the cooktop. I found the orifice holder very loud and hissing. As I was disassembling the cooktop I noticed the burner head wasn’t making full contact with the top of the cooktop indicating some warping. I also noticed the orifice holder had some gaps where it connects to the cooktop allowing grease to get underneath and fall through the bracket slots. I replaced the orifice holder and burner head I re assembled the unit and re tested. All burners are working as designed at this time and no gas leaks were detected during time of service. I advised the customer to monitor the unit for a few days to ensure no gas leaks arise. Job complete.

Near Arques Ave, Andice, TX 78628
Kayman B.

Kayman B.

VENTHOOD KITCHENAID KVWB606DSS2 Arrived onsite for vent hood with intermittent issues like Turing on by itselfAnd the auto fan coming on at random times. The unit will need a new set of controls ordering control (W11293971) control UI (WPW10716813) for repair. Office to RS due to part availability. ; ordrng 1 W11293971 (cntrl-elec) and 1 WPW10716813 (cntrl-elec)

Near Arques Ave, Andice, TX 78628
Tommy O.

Tommy O.

WASHER WHIRLPOOL WTW4855HW1

Near Blue Sage Dr, Andice, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for refrigerator not producing ice. Found unit has authorization for labor and part coverage. Performed diagnostics mode and harvest ice maker cycle. Found ice maker heater not activating. Removed failed ice maker and installed new. Monitored cycle and found all tested good. No water leaks detected during service.

Near Earl Keen St, Andice, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=8 degrees. I found the ice bin empty. Checked the ice maker and it had ice in the tray. Using my j7 per wire, I tested from points T-H and the IM harvested and dispensed water into the tray. Once it was done with harvesting, I cycled the power to the unit to reset the controls. No water leaks observed during service, job completed."

Near Earl Keen St, Andice, TX 78628
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase failure, I removed and replaced the gearcase and clutch and calibrated the unit. Placed in diagnostics and tested and unit is operating as designed. No water leaks observed during service, job completed."

Near Blue Sage Dr, Andice, TX 78628
Chase S.

Chase S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to check dishwasher for not drying properly. Ran diagnostics and found error for stuck keypad button. All keypad lights and buttons are funtional. All functions of dishwasher including heater are operating properly through diagnostics. Advised customer on drying expectations. The importance of using rinse agent, leaving the door cracked open after cycle is complete and running hot water through the sink prior to starting the cycle. Regulations on energy consumption have altered the length of time the heater is on and wattage of heaters. All functions of unit check normal at this time and no water leaks are present at the time of service. Job complete"

Near Sunset Vista Dr, Andice, TX 78628
Tommy O.

Tommy O.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived onsite for cooktop, top having scratches. Upon arrival found cooktop had some scratches around top, unplugged and removed unit from counter. Took cooktop off and replaced cooktop. Put unit back into counter and plugged in. Tested unit all tested good. Job Completed."

Near Faith Dr, Andice, TX 78628
James C.

James C.

WASHER WHIRLPOOL MVWB855DC3 Arrived on site and installed new control and control panel. Tested operation and found unit working properly. Used zip tie on drain hose to sucre properly into drain. Unit tests good. Job complete

Near Rebel Red Cove, Andice, TX 78628
Lou S.

Lou S.

RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site to inspect range oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My temp readings were 400, 310, 390, 311, 381 for an average temp of 358 degrees. Tested the cooktop and all burners are operating as designed. I advised the customer of my findings and no repairs needed. No gas leaks detected during service, job completed."

Near Blue Sage Dr, Andice, TX 78628
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to diagnose a refrigerator making noise. Found homeowner just hearing compressor operation and I did not find any unusual or abnormal sounds today. Advised homeowner on findings and no further repairs needed at this time. No leaks were found at time of service.

Near Wagon Spoke Wy, Andice, TX 78628
Tommy O.

Tommy O.

WASHER WHIRLPOOL MVWC565FW2 Arrived onsite for washer hot water leaking into tub. Upon arrival found customer was within warranty. Found hot water valve not closing. Replaced valve. Tested unit all tested good. Job completed.

Near Sunset Vista Dr, Andice, TX 78628
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed and ordered part. Due to the outer trim coming off of the oven door, I removed and replaced the outer door glass/trim and tested the unit. Unit is operating as designed. No gas leaks detected during service, job completed."

Near Earl Keen St, Andice, TX 78628
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "T.O. Arrived on site for dishwasher smoking. Checked heater, heater was clear. Dissembled door checked wiring harness harness was good no signs of damage. Ran diagnostics mode and tested all tested good. Spoke with builder found unit was tested without water causing smoke. Unit is operating as designed no water leaks detected during service."

Near Blue Sage Dr, Andice, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL MFI2569YEM0 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker fill tube had frozen ice from the tube to the IM fill chute. I removed the ice and tested the ice maker and it operated as designed. I placed some permagum around the fill tube at the top back left corner of the unit to help insulate it and keep it from freezing up.No water leaks observed during service, job completed."

Near Rebel Red Cove, Andice, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site for refrigerator not making ice. Inspected unit and work area. Found ice maker in off position. Turned ice maker on and monitored cycle. Found no water getting to ice maker. Pulled unit out and found water line going to unit kinked. Corrected water line and advanced cycled ice maker. Monitored operation and found ice maker did not fill. Removed water line to ice maker and found ice in assembly fill tube. Removed ice and checked water to unit. Found in off position. Turned water and disconnected fill tube assembled and placed in bucket. Cycled ice maker and found valve working. Installed fill tube assembly and cycled ice maker. Found ice maker filled. All tested good, no water leaks detected."

Near Brady Creek Wy, Andice, TX 78628