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Local Reviews
for Andice, TX

Appliance Express Rated 4.7 out of 5 stars based on 7 customer reviews

Map of Andice, TX

Great service




Review of Appliance Express

Lou was awesome! He deserves a raise!


Map of Andice, TX

Problem Finally Fixed, 3rd Visit




Review of Appliance Express

Third time appliance express came out for the same problem. Had to push / argue a bit that there was still a problem but issues with clothes washer finally got fixed.


Map of Andice, TX

THE BEST!!




Review of Appliance Express

The service technicians were incredibly friendly and knowledgeable and I would absolutely recommend their services to anyone. Give these guys a raise because they make your company look great!


Map of Andice, TX

Service




Review of Appliance Express

My freezer went out for the third time and I must say Appliance Express was in contact with me immediately after I contacted Whirlpool. They expressed their concern about my situation. Jonathan was great!


Map of Andice, TX

Great service




Review of Appliance Express

Jonathon was great.


Map of Andice, TX

Great service!!




Review of Appliance Express

James was able to pin point our problem and fixed it immediately. We are very satisfied!


Map of Andice, TX

Great service!




Review of Appliance Express

Lou was very helpful in solving our problem. I recommend Appliance Express, very efficient!


James C.

James C.

COOKTOP KITCHENAID KCGC506JSS00 Arrived on site and found console scratched. Console has cabinet trim around it but I was able to remove lower piece to replace console. Cleaned new console and verified no scratches. Job complete

Near Sunset Vista Dr, Andice, TX 78628
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site and replaced nosy damper de to noisy damper symptom. Nit is now operating as designed. We’d mastic to soften vibration also.

Near North Point Ave, Andice, TX 78628
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived to inspect unit with ice dispenser issues. Customer stated dispenser would jam up, and sometimes randomly dissing water and ice. During random hours. Found left door was once replaced and was missing secured mounts for door harness. This caused door wires to stretch and short, unit will need freezer door replacement. Found ice container cracked. Replaced container ; ordrng 1 LW11026362 (dor-fip)"

Near Concho Creek Loop, Andice, TX 78628
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for sand and grit in dish washer . Found some very fine particulates in tub , almost consistency of dust . Home is in new neighborhood under construction. Ran diagnostics, no error codes and unit is performing normally. Did inform customer this is normal for newly developing neighborhoods . Recommended running hot water tap first before dishwasher to help flush out pipes out . No water leaks detected at time of service. Job complete."

Near Arques Ave, Andice, TX 78628
Paul R.

Paul R.

WASHER WHIRLPOOL GHW9250ML2 Arrived onsite for a washer that makes noise during the spin cycle. I found the basket rubbing in the tub in the same place every time due to one of the welds broken on the spider plate.

Near Mercer Rd, Andice, TX 78628
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived to inspect unit not igniting, found igniter not light small burner, replaced module now lights but low. Removed and replaced the holder and tested properly"

Near Whittington Way, Andice, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site to inspect refrigerator doors not level and ice maker not working. Upon further inspection, I found the unit not level and no water coming from the dispenser. Found that the water source was turned off; turned it on and tested dispenser and it operated as designed. Using my jumper wire, I jumped the ice maker from points T-H and it operated as designed. I leveled the unit, as well. No water leaks observed during service, job completed."

Near La Dera Dr, Andice, TX 78628
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site to install previously diagnosed and ordered parts. Per the recommendation of techline at the previous service call, I removed and replaced the door switch/interlock assemblies and tested. The unit still did not operate. I removed and replaced the fuse/filter board and retested and still nothing. Found where a piece of the main control board was broken off and removed and replaced the board and retested. Unit is operating as designed. Job completed."

Near Otella St, Andice, TX 78628
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site to inspect dishwasher not heating. Upon further inspection, I found the element had shorted and burnt in two at the back left side. I removed and replaced the element and tested and it is operating as designed. I tested amp draw to the element and it showed 7-9amps during the wash and drying cycles of testing. No water leaks observed during service, job completed."

Near Concho Creek Loop, Andice, TX 78628
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site to inspect washer making banging noises. Upon further inspection, customer played a video of the unit during spin cycle and it sounded as if it were off balance and the basket banging on the side panels. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. I manually tested high speed spin and the unit again operated as designed. I pushed down on the basket to test the suspension rods and when it popped back up, the basket moved a little. Due to the ongoing issue, I removed and replaced the suspension rods and calibrated and retested. Demonstrated to the customer that the basket is spinning steady like its supposed to. No water leaks observed during service, I made recommendations for loading the unit job completed."

Near Concho Creek Loop, Andice, TX 78628
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS3 "arrived on site to install previously diagnosed and ordered parts. Due to the fuse failing, I removed and replaced the fuse and tested. Unit operated as designed. When I went to reassemble the unit and plugged it back in, the unit was not powering up. I tested the fuse and checked the breaker and both were good. Pulled the unit from the wall and tested voltage at the filter board coming in and going out and got 124V. Tested all switches and they were good. Contacted Techline and spoke to Andy and advised of my findings. Andy recommended replacing the switches provided file #7727595830 from previous call. I advised the customer of the issue and advised that I would be ordering parts. I am ordering the main control, both interlocks/switch assemblies, filter board, 2 fuses, & main harness and CNOTE-LSO FOR TRAINING PURPOSES. Unit was reassembled and put back on the wall but left unplugged for safety. ; ordrng 2 W10138793 (fuse)s and 1 W10422269 (filter) an

Near Otella St, Andice, TX 78628
Lou S.

Lou S.

OVEN WHIRLPOOL WFG550S0HZ1

Near La Dera Dr, Andice, TX 78628
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived onsite and installed control, but symptom of ticking relay and heating failure unchanged. Called techline. Sr#7727595830 found disconnected wire and main interlock switch. Wire had grounded and blew fuse. Corrected wire. Ordering fuse to repair. ; ordrng 2 W10138793 (fuse)s"

Near Otella St, Andice, TX 78628
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite and found unit operating with failed relay on the control board. Ordering control to repair. All else checks good. ; ordrng 1 W10892389 (cntrl-elec)

Near Otella St, Andice, TX 78628
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range oven light not working. Upon further inspection, I found that the oven light was burnt out. I removed and replaced the bulb and tested. Unit is operating as designed. No gas leaks detected during service, job completed."

Near Lambert St, Andice, TX 78628
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to install previously diagnosed and ordered parts. Due to the outer door trim separating, I removed and replaced the outer door trim and installed a nameplate and tested the door. Unit is operating as designed. No gas leaks detected during service, job completed."

Near Lambert St, Andice, TX 78628
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WOC75EC0HS01 "Arrived on site to install previous diagnosed parts. Removed unit to gain access to controls. Removed failed control and installed new. Powered unit on and performed diagnostics mode. Checked system info, powered unit off and removed UI and installed new. Checked junction box to insure no loose connection., installed newInstalled unit and tested operation. All tested good."

Near River Vista Rd, Andice, TX 78628
Paul R.

Paul R.

RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for a range with door trim issues. I found the outer door stainless trim separating from the outer door glass on the left side. The outer door needs to be replaced. Ordering W11176456 GLASS-DOOR..; ordrng 1 W11176456 (GLASS-DOOR)

Near Lambert St, Andice, TX 78628
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WOC75EC0HS01 "Arrived on site for oven comb unit powering off when using microwave. Performed diagnostics mode and checked error code. Found F6-E0 error. Checked continuity n wire harness. Found main control will need to replace. ; ordrng 1 W11261165 (CONTROL ) and 1 W11428561 (UI)"

Near River Vista Rd, Andice, TX 78628
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range cooktop burners. Upon further inspection, I tested all burners and found the back right burner not arcing. Checked the connection at the spark module and found the connection loose. Tightened connection and tested and the burner operated as designed. After placing the back cover back on the unit and retested and found the burner not working again. I removed and replaced the spark module and retested ad all burners are operating as designed. No gas leaks detected during service, job completed."

Near Earl Keen St, Andice, TX 78628
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0HS00 "Arrived to inspect unit with heating issues. Tests and found unit operating as designed as tests good, found average at 354 in spec"

Near Lambert St, Andice, TX 78628
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF330PAHS3 "arrived on site to inspect dishwasher leaking water. Upon further inspection, the customer advised that the unit was leaking from underneath near the front. I placed the unit in diagnostics showing no error codes. When the unit spray arms came on, I could see water coming from the right side of the unit. I opened the door and found the door gasket with a tear in it on the right side. I removed and replaced the gasket and leveled the unit due to the door rubbing and retested. Unit is operating as designed with no leaks. I advised the customer of my findings and repairs. No water water leaks at the end of service, job completed."

Near Earl Keen St, Andice, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker had stopped mind harvest and the fill tube was frozen. I attempted to jump the IM and it failed. Using my steamer, I removed the ice from the fill tube and removed and replaced the the ice maker and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Earl Keen St, Andice, TX 78628
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0HS01 "(DM) Arrived on site for oven intermittently loosing display. Inspected unit and work area. Performed diagnostics mode and checked fault codes, fault code F6E4. Called Whirlpool tech support spoke with Robert (SR #7727139125) Connect unit to WiFi to get most recent update, that should correct failure. Assisted customer with getting unit setup on WiFi. Unit has been connected to WiFi, advised customer to accept updates on the whirlpool app to insure unit is updating. Deleted error code F6E4. Tested unit operations, all tested good."

Near Earl Keen St, Andice, TX 78628
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4855HW1 "arrived on site to inspect washer staying in rinse cycle. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. The unit operated as designed until it got to the agitation and spin modes and the basket failed to move. I drained the water and unplugged the unit. I was able to spin the basket freely by hand. Following the tech sheet, I test3d the actuator and found it not good. I removed and replaced the actuator and retested and the unit failed. When in agitation and spin modes, I could hear the motor humming, but the basket did not move. I tested the motor and it is good. I advised the customer of my findings. I am ordering the capacitor, along with the motor and gearcase and will return with all prescreened parts. No water leaks observed during service.; ordrng 1 W10832724 (drive motor) and 1 W11035747 (gearcase) and 1 W11395618 (CAPACITOR)"

Near Earl Keen St, Andice, TX 78628
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WOC75EC0HS01 "Arrived on on site for microwave resetting when door is opened. Went into diagnostics mode and found error F6E0. Reset circuit breaker. Performed diagnostics mode and tested components activation. Reset unit to factory default setting. Opened and closed microwave door serval times while heating a cup of water and was not able to recreate failure. Tested all other operations on the unit, all operations tested good. Spoke with customer on failure."

Near River Vista Rd, Andice, TX 78628
Al R.

Al R.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived to inspect freezer drawer issues.The slide in shelf wasn’t inside the unit.I removed the door, and installed the rolling shelf.Customer satisfied.Job complete.All water lines were dry at the time of service."

Near Mercer Rd, Andice, TX 78628
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not powering on. Inspected unit and work area. Tested voltage to unit and found correct. Inspect junction box and found correct. Tested voltage at control and found failed control. Removed failed control and found no display on UI and unit went in to drain mode. Removed failed UI and installed new. Performed diagnostics mode, no error codes. Monitored test cycle and all tested good."

Near Cascata Way, Andice, TX 78628
Al R.

Al R.

MICROWAVE WHIRLPOOL WOC75EC0HS03 Arrived to inspect microwave oven not working.I tested the unit with 2 minute water cup test and unit tested as designed.House manager had no idea what issues Owner experiencing with the unit.Job complete

Near River Vista Rd, Andice, TX 78628
James C.

James C.

DRYER WHIRLPOOL WED5620HW0 Arrived on site and installed new vibration kit and sound pads. Tested operation and found unit working properly and loud vibration is gone. Job complete

Near Cascata Way, Andice, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the isles there the unit ice maker has not worked since they received the unit. Using my jumper wire, I tested the IM from points T-H and the IM began to harvest; however, water did not dispense into the tray but I could hear the valve functioning. I carefully pulled the unit out and found that the water supply was turned off at the wall. Turned the water on and retested and the IM is operating as designed. Advised the customer to dump the first batch of ice made due to me working with the part. No water leaks observed during service, job completed."

Near Lambert St, Andice, TX 78628
Lou S.

Lou S.

DRYER WHIRLPOOL WED4850HW0 "arrived on site to inspect dryer not drying. Upon further inspection, I opened the door to the unit and held the door switch closed then turned the unit on. I verified the element was functioning as I could see it illuminating in the back left corner vent. Using my dryer vent test kit, I tested airflow in the unit and found that the unit has a restricted airflow. I demonstrated the test for the customer as well. I removed the vent tube from the back of the unit and retested airflow and the unit passed. I removed the back panel and inspected the lint chute, blower wheel and element and all were good with no lint observed. I advised the customer of my findings and recommended they have a professional check the venting tubes for blockage. No lint observed during service, job completed."

Near Lambert St, Andice, TX 78628
James C.

James C.

DRYER WHIRLPOOL WED5620HW0 Arrived on site and found unit still making a vibration sound when running. Unit will need vibration service kit to repair. ; ordrng 1 W11401018 (VIBRATION KIT)

Near Cascata Way, Andice, TX 78628
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS3 "arrived on site inspect microwave door damage. Upon further inspection, I found a small dent in the bottom left corner of the door. I removed and replaced the door and tested. Unit operated as designed. Job completed. Customer not available to sign receipt."

Near Earl Keen St, Andice, TX 78628
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site for range oven not heating to temperature. Performed temperature on bake mode at 350°. Measured first 3 cycles and found average temperature at 352°. Adjusted bake temperature up to 450° and found reaching temperature. Tested cooktop burners, all tested good."

Near Earl Keen St, Andice, TX 78628
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED5620HW0 Arrived on site for noisy operation. The customer and I turned the unit on and observed the unit. The customer pointed out a rattling/buzzing type of noise. When I pressed on the door at about 9 o’clock the noise went away. I opened the door and tighten all the screws on the face of the dryer and on the door of the dryer itself. Then I loaded some towels into the dryer and the operations are now quiet. Dryer and house venting are new and clean.

Near Cascata Way, Andice, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to install previous diagnosed parts. Gained access to defrost sensor and measured resistance and found at 10.84 K ohms. Gained access to control and measured resistance and read 10.80 K ohms. Performed diagnostics mode and tested thermistors activating defrost cycle. Called Whirlpool tech support and spoke with Leon. Measured temperature in FC and measured thermistor resistance at thermistor and control. Measured thermistor in RC, found no failures. Zip tied thermistor and add Foil tape around the thermistor. Removed UI and installed new. Removed water from drain pan with shop vac. All tested good at time of service. (SR# 7726304936). Verified parts that have been installed, all parts are correct. No water leaks present."

Near Lambert St, Andice, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for frost buildup in freezer. Performed diagnostics mode and found unit reading defrost sensor opened. Gained access to control and measured defrost circuit and found 49 K ohms. Called tech support and spoke with Chris he stated that ready was to high and to replace defrost sensor again. Verified model # and found engineering digit 01 and on work order marked as 02. Performed diagnostics mode and tested defrost sensor and unit was reading sensor good. Ran defrost cycle and found unit defrosting. Office to schedule appointment when ETA is available on parts. ; ordrng 1 SEESTICKYNOTE (Part research) and 1 W11174836 (MAIN CONTROL) and 1 W11214887 (CONTROL) and 1 W11366397 (DEFROST SENSOR)

Near Lambert St, Andice, TX 78628
Al R.

Al R.

COOKTOP WHIRLPOOL WCG55US6HS00 Builder wanted me to explain the reasons for the ticking noise.I explained the unit ticking is a natural sound with gas ranges or cooktops.He was satisfied Unit works as designed.Job complete

Near River Vista Rd, Andice, TX 78628
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site and tested operation. I found loud vibration coming from unit when sealed system running. Inspected system and found suction line touching compressor and heat loop touching suction line as well. Ensured proper clearance between components and tested. Unit no longer resonating loud vibration noise. Job complete

Near La Dera Dr, Andice, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site for refrigerator not cooling. Inspected unit and work area. Found ice buildup on FC evaporator. Performed diagnostics mode and found defrost sensor opened. Gained access to main control and tested heater circuit resistance and found around 40 k ohms (P8 pin 1 and 2 pink wires). Removed control and installed new. Performed diagnostics mode and tested defrost sensor and found control reading sensor. Activated defrost cycle and found unit defrosting. Tested temperature on heat and found high temperatures. All tested good, no water leaks detected."

Near Lambert St, Andice, TX 78628
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher with damaged panel. Inspected unit and work area. Found unit not completely installed. Removed panel and installed new. Not able to test unit at time of service, due to unit not installed. All else checks good."

Near Lambert St, Andice, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "arrived on site to inspect refrigerator door damage. Upon further inspection, I found that the RC door was dented near the door mounts on the left side. It appears that the the mounts were installed too tight denting the door and then the handle was switched to the right side. I removed and replaced the RC door and mounted the handle on the right side per customer request. Tested the door and it’s sealing properly. No water leaks observed during service, job completed"

Near Lambert St, Andice, TX 78628
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not drying dishes. Inspected unit and work area. Found rinse aid dispenser on lowest setting, adjusted to setting to 3. Measured incoming water temperature and found within range. Performed diagnostics mode , no fault codes. Monitored test cycle and measured amp draw, found heater drawing 6.5 amps. Tested heater temperature at end of test cycle and found working. Spoke with customer on user care guide. All tested good, no water leaks detected."

Near La Dera Dr, Andice, TX 78628
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF330PAHS3 "arrived on site to inspect dishwasher tripping breaker. Upon further inspection, i found that the unit is plugged into a GFCI outlet and has a GFCI breaker. Advised customer that whirlpool does not approve of the GFCI outlet/breaker. Found when plugging the unit into the outlet it trips the breaker ad even switching to a different outlet, it still tripped the breaker. I removed the junction box cover and found that whoever installed the unit, connected the ground and neutral to the power source neutral. I re-wired the unit and retested and it operated as designed. Advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Lambert St, Andice, TX 78628