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Local Reviews
for Andice, TX

Appliance Express Rated 4.8 out of 5 stars based on 11 customer reviews

Map of Andice, TX

Great service




Review of Appliance Express

Lou was very professional & kind during his refrigerator service! He did an outstanding job and fixed our ice maker problem. He took the time to show and explain what was going on and was an all around nice guy! If definitely have him back to work on other appliance issues if we need servicing.


Map of Andice, TX

Problem solved!!




Review of Appliance Express

Service was great. They were on time... fixed the problem... and took the time to explain what was wrong!


Map of Andice, TX

Great service




Review of Appliance Express


Map of Andice, TX

Great service




Review of Appliance Express

Competent and reliable service!


Map of Andice, TX

Great service




Review of Appliance Express

Lou was awesome! He deserves a raise!


Map of Andice, TX

Problem Finally Fixed, 3rd Visit




Review of Appliance Express

Third time appliance express came out for the same problem. Had to push / argue a bit that there was still a problem but issues with clothes washer finally got fixed.


Map of Andice, TX

THE BEST!!




Review of Appliance Express

The service technicians were incredibly friendly and knowledgeable and I would absolutely recommend their services to anyone. Give these guys a raise because they make your company look great!


Map of Andice, TX

Service




Review of Appliance Express

My freezer went out for the third time and I must say Appliance Express was in contact with me immediately after I contacted Whirlpool. They expressed their concern about my situation. Jonathan was great!


Map of Andice, TX

Great service




Review of Appliance Express

Jonathon was great.


Map of Andice, TX

Great service!!




Review of Appliance Express

James was able to pin point our problem and fixed it immediately. We are very satisfied!


Great service!




Review of Appliance Express

Lou was very helpful in solving our problem. I recommend Appliance Express, very efficient!


Lou S.

Lou S.

RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site to inspect range oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My temp readings were 400, 310, 390, 311, 381 for an average temp of 358 degrees. Tested the cooktop and all burners are operating as designed. I advised the customer of my findings and no repairs needed. No gas leaks detected during service, job completed."

Near Blue Sage Dr, Andice, TX 78628
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to diagnose a refrigerator making noise. Found homeowner just hearing compressor operation and I did not find any unusual or abnormal sounds today. Advised homeowner on findings and no further repairs needed at this time. No leaks were found at time of service.

Near Wagon Spoke Wy, Andice, TX 78628
Tommy O.

Tommy O.

WASHER WHIRLPOOL MVWC565FW2 Arrived onsite for washer hot water leaking into tub. Upon arrival found customer was within warranty. Found hot water valve not closing. Replaced valve. Tested unit all tested good. Job completed.

Near Sunset Vista Dr, Andice, TX 78628
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed and ordered part. Due to the outer trim coming off of the oven door, I removed and replaced the outer door glass/trim and tested the unit. Unit is operating as designed. No gas leaks detected during service, job completed."

Near Earl Keen St, Andice, TX 78628
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "T.O. Arrived on site for dishwasher smoking. Checked heater, heater was clear. Dissembled door checked wiring harness harness was good no signs of damage. Ran diagnostics mode and tested all tested good. Spoke with builder found unit was tested without water causing smoke. Unit is operating as designed no water leaks detected during service."

Near Blue Sage Dr, Andice, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL MFI2569YEM0 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker fill tube had frozen ice from the tube to the IM fill chute. I removed the ice and tested the ice maker and it operated as designed. I placed some permagum around the fill tube at the top back left corner of the unit to help insulate it and keep it from freezing up.No water leaks observed during service, job completed."

Near Rebel Red Cove, Andice, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site for refrigerator not making ice. Inspected unit and work area. Found ice maker in off position. Turned ice maker on and monitored cycle. Found no water getting to ice maker. Pulled unit out and found water line going to unit kinked. Corrected water line and advanced cycled ice maker. Monitored operation and found ice maker did not fill. Removed water line to ice maker and found ice in assembly fill tube. Removed ice and checked water to unit. Found in off position. Turned water and disconnected fill tube assembled and placed in bucket. Cycled ice maker and found valve working. Installed fill tube assembly and cycled ice maker. Found ice maker filled. All tested good, no water leaks detected."

Near Brady Creek Wy, Andice, TX 78628
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG320M0BS Arrived on site for range not igniting. Performed diagnostics and tested operation. Found no gas getting to unit. Checked for hot water out of kitchen sink faucet and found no hot water. Visually inspected hot water heater fan on gas. Checked gas meter on outside of home and found in off position (see SD-Pic). Contacted builder and informed of issue.

Near Blue Sage Dr, Andice, TX 78628
James C.

James C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and tested operation. Inspected gasket and found to be good. Found leak coming from door vent due to inner vent not locked into vent housing corrected issue and tested operation. Unit tests good. Job complete

Near Dipprey Ln, Andice, TX 78628
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for microwave not removing odor or vapor. Inspected unit and work area. Performed diagnostics and tested 2 speed fan with paper on vent. Found fan holding paper in place and falling when turning off. Found fan adjusting from high to low. All tested good. Spoke with customer on microwave vent hood fan and operation.

Near Earl Keen St, Andice, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "Arrived on site to install previously diagnosed and ordered part. Due to the ice bin door not being molded correctly, I removed and replaced the ic Erin door and tested. Found the unit lights were delayed coming on when opening any of the unit doors and when closing the doors, the open door light on the UI was delayed in turning off. I cycle ether power to the unit and tested and it is operating as designed. No water leaks observed during service. Waiting on the pantry drawer to arrive. Office to schedule return service when it arrives.; O-emld tckt"

Near Brady Creek Wy, Andice, TX 78628
Paul R.

Paul R.

COOKTOP JENN-AIR JGC7636BP00 Arrived onsite for a cooktop that continues to spark when the burners are on simmer. I found the burner caps not installed correctly on the orifice holders. I installed all the burner caps correctly and tested all of the burners on the lowest setting with the vent hood on high with and without a pot over the burner. The burners never failed. I explained to mr that the burner caps are a little hard to install correctly and showed him the 4 notches in the aluminum and explained those had to be seated correctly in the orifice holder for the burner head to be flush with the orifice holder. I tested the water column pressure and had 6.5”. The unit is working as designed. I did find the center burner cap in the front a little harder to install correctly but it is working as designed. Call complete.

Near River Vista Rd, Andice, TX 78628
Paul R.

Paul R.

COOKTOP JENN-AIR JGC7636BP00 Arrived onsite for a cooktop that continues to spark when the burners are on simmer. I found the burner caps not installed correctly on the orifice holders. I installed all the burner caps correctly and tested all of the burners on the lowest setting with the vent hood on high with and without a pot over the burner. The burners never failed. I explained to mr that the burner caps are a little hard to install correctly and showed him the 4 notches in the aluminum and explained those had to be seated correctly in the orifice holder for the burner head to be flush with the orifice holder. I tested the water column pressure and had 6.5”. The unit is working as designed. I did find the center burner cap in the front a little harder to install correctly but it is working as designed. Call complete.

Near River Vista Rd, Andice, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "Arrived on site to inspect refrigerator left door dented and the ice door with a bubble. Upon further inspection, I found the ice bin door with the clear plastic window had a bubble in it. The customer advised that there was a dent in the upper left corner of the left RC door. I had a difficult time seeing the dent, but it appeared to e dented by the way the light was hitting the door. When I went to replace the door, I found a scratch in the new door on the left side at the bottom of the dispenser housing. Customer advised that her husband told her that the actual dent was on the pantry drawer door in the upper left corner. I inspected the door and found a small dent in the upper left corner near the handle approximately the size of a dime. I am ordering the pantry door and the ic shin door and office to schedule return service. No water leaks observed during service.; ordrng 1 W11261139 (ICE BIN DOOR) and 1 W11435361 (PANTRY DOOR SS)"

Near Brady Creek Wy, Andice, TX 78628
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to inspect dishwasher not draining. Upon further inspection, I found a small amount of water in the tub on the surface of the sump. I checked the drain hose under the sink and found an osmosis system with the drain tube connected to the dishwasher drain hose. I turned the drain pump on and it drained the water as designed. I advised the customer that Whirlpool does not approve of the osmosis drain tube being connected to the dishwasher drain hose and Whirlpool will not cover any damages caused by a leak if the osmosis system is connected to the drain hose so they would need to contact a plumber and have the osmosis drain tube relocated to the lower pee trap of the drain due to the osmosis tank draining and it back filling into the dishwasher through the dishwasher drain hose. As a precaution and to eliminate the only other possible, I removed and replaced the water inlet valve and tested the unit. Unit is operating as designed. No water

Near Arques Ave, Andice, TX 78628
Al R.

Al R.

COOKTOP JENN-AIR JGC7636BP00 "Arrived to inspect cooktop issues.Confirmed the electrodes were ticking while burners were on simmer, which is the Lowest setting.Called Whirlpool Tech line and spoke STERLING SR# 7728405196I .Office to reschedule with customer for return service appointment Readings should be Between 6 and max of 14water column pressureSR# 7728405196.; O-emld tckt"

Near River Vista Rd, Andice, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS315SDHM05 Arrived on site for refrigerator slowing dispensing water. Inspected unit and work area. Tested dispenser operation. Removed water filter and tested and found restriction within water filter. Informed customer to replace only with Every drop brand. All other operations tested good. No water leaks detected.

Near Saturnia Dr, Andice, TX 78628
Tyler  G.

Tyler G.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for dishwasher that would not turn on. After further inspection I found that the power cord connection down on the bottom right of the dishwasher had melted through the wire nuts shortly after a power outage that the customer experienced. After repairing the wiring And thoroughly checking for any further damage a van retested the dishwasher and unit is fully functioning as designed. Call complete

Near Desaix Dr, Andice, TX 78628
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived to inspect dishwasher door issues.Confirmed the complaint and found the bushings springs and right side pad were defective and or missing.Replaced the missing and damaged parts.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete.Customer satisfied.

Near Buffalo Cave Rd, Andice, TX 78628
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site to inspect cooktop burner not igniting. Upon further inspection, customer advised that the front right burner won’t ignite. I tested all burners and all burners are operating as designed. I did find that the right rear and left front burners weren’t correct. I adjusted the burner cap on the back right burner and adjusted the flame height on the front left burner. Advised customer of my findings and adjustments. No gas leaks detected during service, job completed."

Near Earl Keen St, Andice, TX 78628
David S.

David S.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for left track stop coming off. I inspected the unit and work area. I found the left side track misshaped. I replaced both tracks and installed a new stop on the left side. I tested the track and stop to ensure it is installed securely. Job complete. No water leaks detected.

Near Earl Keen St, Andice, TX 78628
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived to inspect ice maker not making ice.Confirmed the complaint and tested in diagnostics test mode and found test 56 E5 bad ice maker and thermistor.Removed and replaced the ice maker and ice box fan, which was defective in test 36.Reassembled and unit tested as designed.Customer told to wait approximately 24 hours for healthy ice production.All water lines were dry at the time of service.Customer satisfied.Job complete"

Near Arques Ave, Andice, TX 78628
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site to diagnose a refrigerator that is making unusual noise. Homeowner described issue of water dripping behind freezer panel. Informed homeowner this is just the defrost cycle operating in the refrigerator needs to do that to operate properly. No further repairs are needed and no leaks were found at time of service.

Near Saturnia Dr, Andice, TX 78628
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to install previous diagnose parts. Remove burner heads and install new. Tested operation all tested good

Near La Dera Dr, Andice, TX 78628
James C.

James C.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site and tested operation. Found both front burners hard to ignite. Burner caps check good and burners getting proper spark. Unit will need new burner heads to repair. ; ordrng 2 WPW10515455 (burnr-head)s

Near La Dera Dr, Andice, TX 78628
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to inspect dishwasher not working. Upon further inspection, I found the unit not responding. I checked voltage at the outlet and junction box and found none. I checked the breaker box and it was good. I found the unit plugs into an outlet under the sink but is connected to a switch. Turned the switch on and got voltage at the outlet and junction box but the unit did not work. I removed the outer door panel and found a loose connection at the control. Reconnected the harness and tested and the unit is operating as designed. . No water leaks observed during service, job completed."

Near Earl Keen St, Andice, TX 78628
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF997SDDM00 "Arrived on site for ice maker not working. I inspected the unit and work area. I tested the ice maker fan, it came on. I tested the ice maker motor and it failed to find home position I removed the failed ice maker and replaced with a new. Unit cycled and filled with ice. Job complete. No water leaks detected.

Near Stanyan Dr, Andice, TX 78628
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM704ESS3 "Arrived on site to inspect dishwasher not drying or cleaning dishes. Upon further inspection, I found the unit with no rinse aid and the customer has a water softener system. Placed the unit in diagnostics showing no error codes a continued with testing. Unit operated as designed. I made recommendations for detergent/rinse aid use as well as use and care. No water leaks observed during service, job completed."

Near River Vista Rd, Andice, TX 78628
Lou S.

Lou S.

COOKTOP JENN-AIR JGC7636BP00 "Arrived on site to inspect cooktop ignitor. Upon further inspection, the customer advised that the burner ignitor are sparking while the burner is lit. I found that the burner caps were not seated correctly on the burner bases. I corrected the burner caps and tested all burners. All are operating as designed. I advised the customer that each burner will re-ignite if the ignitor senses no flame or too small of flame. I demonstrated this by turning each burner on and blowing the flame out and the ignitors arced and re-lit the burners. Unit is operating as designed. No gas leaks detected during service, job completed. I could not get a photo of the MS placard due to the wall oven being installed under the cooktop and the oven was difficult to remove."

Near River Vista Rd, Andice, TX 78628
James C.

James C.

COOKTOP KITCHENAID KCGC506JSS00 Arrived on site and found console scratched. Console has cabinet trim around it but I was able to remove lower piece to replace console. Cleaned new console and verified no scratches. Job complete

Near Sunset Vista Dr, Andice, TX 78628
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site and replaced nosy damper de to noisy damper symptom. Nit is now operating as designed. We’d mastic to soften vibration also.

Near North Point Ave, Andice, TX 78628
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived to inspect unit with ice dispenser issues. Customer stated dispenser would jam up, and sometimes randomly dissing water and ice. During random hours. Found left door was once replaced and was missing secured mounts for door harness. This caused door wires to stretch and short, unit will need freezer door replacement. Found ice container cracked. Replaced container ; ordrng 1 LW11026362 (dor-fip)"

Near Concho Creek Loop, Andice, TX 78628
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for sand and grit in dish washer . Found some very fine particulates in tub , almost consistency of dust . Home is in new neighborhood under construction. Ran diagnostics, no error codes and unit is performing normally. Did inform customer this is normal for newly developing neighborhoods . Recommended running hot water tap first before dishwasher to help flush out pipes out . No water leaks detected at time of service. Job complete."

Near Arques Ave, Andice, TX 78628
Paul R.

Paul R.

WASHER WHIRLPOOL GHW9250ML2 Arrived onsite for a washer that makes noise during the spin cycle. I found the basket rubbing in the tub in the same place every time due to one of the welds broken on the spider plate.

Near Mercer Rd, Andice, TX 78628
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived to inspect unit not igniting, found igniter not light small burner, replaced module now lights but low. Removed and replaced the holder and tested properly"

Near Whittington Way, Andice, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site to inspect refrigerator doors not level and ice maker not working. Upon further inspection, I found the unit not level and no water coming from the dispenser. Found that the water source was turned off; turned it on and tested dispenser and it operated as designed. Using my jumper wire, I jumped the ice maker from points T-H and it operated as designed. I leveled the unit, as well. No water leaks observed during service, job completed."

Near La Dera Dr, Andice, TX 78628
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site to install previously diagnosed and ordered parts. Per the recommendation of techline at the previous service call, I removed and replaced the door switch/interlock assemblies and tested. The unit still did not operate. I removed and replaced the fuse/filter board and retested and still nothing. Found where a piece of the main control board was broken off and removed and replaced the board and retested. Unit is operating as designed. Job completed."

Near Otella St, Andice, TX 78628
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site to inspect dishwasher not heating. Upon further inspection, I found the element had shorted and burnt in two at the back left side. I removed and replaced the element and tested and it is operating as designed. I tested amp draw to the element and it showed 7-9amps during the wash and drying cycles of testing. No water leaks observed during service, job completed."

Near Concho Creek Loop, Andice, TX 78628
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site to inspect washer making banging noises. Upon further inspection, customer played a video of the unit during spin cycle and it sounded as if it were off balance and the basket banging on the side panels. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. I manually tested high speed spin and the unit again operated as designed. I pushed down on the basket to test the suspension rods and when it popped back up, the basket moved a little. Due to the ongoing issue, I removed and replaced the suspension rods and calibrated and retested. Demonstrated to the customer that the basket is spinning steady like its supposed to. No water leaks observed during service, I made recommendations for loading the unit job completed."

Near Concho Creek Loop, Andice, TX 78628
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS3 "arrived on site to install previously diagnosed and ordered parts. Due to the fuse failing, I removed and replaced the fuse and tested. Unit operated as designed. When I went to reassemble the unit and plugged it back in, the unit was not powering up. I tested the fuse and checked the breaker and both were good. Pulled the unit from the wall and tested voltage at the filter board coming in and going out and got 124V. Tested all switches and they were good. Contacted Techline and spoke to Andy and advised of my findings. Andy recommended replacing the switches provided file #7727595830 from previous call. I advised the customer of the issue and advised that I would be ordering parts. I am ordering the main control, both interlocks/switch assemblies, filter board, 2 fuses, & main harness and CNOTE-LSO FOR TRAINING PURPOSES. Unit was reassembled and put back on the wall but left unplugged for safety. ; ordrng 2 W10138793 (fuse)s and 1 W10422269 (filter) an

Near Otella St, Andice, TX 78628
Lou S.

Lou S.

OVEN WHIRLPOOL WFG550S0HZ1

Near La Dera Dr, Andice, TX 78628
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived onsite and installed control, but symptom of ticking relay and heating failure unchanged. Called techline. Sr#7727595830 found disconnected wire and main interlock switch. Wire had grounded and blew fuse. Corrected wire. Ordering fuse to repair. ; ordrng 2 W10138793 (fuse)s"

Near Otella St, Andice, TX 78628
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite and found unit operating with failed relay on the control board. Ordering control to repair. All else checks good. ; ordrng 1 W10892389 (cntrl-elec)

Near Otella St, Andice, TX 78628
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range oven light not working. Upon further inspection, I found that the oven light was burnt out. I removed and replaced the bulb and tested. Unit is operating as designed. No gas leaks detected during service, job completed."

Near Lambert St, Andice, TX 78628
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to install previously diagnosed and ordered parts. Due to the outer door trim separating, I removed and replaced the outer door trim and installed a nameplate and tested the door. Unit is operating as designed. No gas leaks detected during service, job completed."

Near Lambert St, Andice, TX 78628