Washer Repair

Arrived on site for a washing machine with a rattling noise. Upon arrival the customer stated the real issue was the tub was moving to much while running compared to her older unit. I put the unit into diagnostics mode and found no stored error codes. I then ran a diagnostics cycle and found it ran through as designed. I gained access to the bottom of the unit and found it as designed. I also found the unit leveled well. I informed the customer on my findings and on proper operation of the unit. The unit is running as designed. Call complete.

"Arrived on site for washer not filling properly . Ran diagnostics got over flow error . Checked pressure hose , valve, and drain hose placement . All checked normal. Replaced control , ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"

"Arrived onsite to install previously diagnosed parts. Upon inspection I found that the repair done by previously tech as good and soloed. I inspected the cam and found that cam was good, I removed the wash plate and found that there was a dime under it making some noise. I removed it, leveled unit and tested the unit and found the unit operating as designed. Job complete no leaks."

"Arrived onsite and found drain pump harness shorted. Repaired harness using replacement lower harness. All checks good, unit is now operating as designed. Advised customer on repair."

Arrived onsite to replace the previous diagnosed parts. I replaced the drain pump and ran the auto diagnostics cycle. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service.