Washer Repair

"Arrived on site and inspected washer and found stagnant water in washer. Set washer into diagnostic cycle and found drain pump will not engage. Inspected drain pump and found blue wire is broken, took 1 picture. Replaced connector and pump is now operating properly and washer will complete a diagnostic cycle tests 52 and 51. No water leaks detected at time of service, job complete."

Arrived on site for washing machine walking during spin cycle. I inspected the unit and work area. I gained access to the filter and found it clogged with debris. I cleared the filter and ran the unit through a diagnostics cycle.I found it working as designed. I spoke to the customer about cleaning the filter out twice a year. Job complete.

Arrived on site to diagnose a washer that is not filling with water. Found faulty inlet valve and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.

Arrived onsite for f1 E1 error code. Found unit ACU failure. Replaced ACU and proceeded to test. Unit is now operating as designed. Job Completed.

Arrived on site for a washing machine that is leaking. Inspected unit and work area. Tested the unit and found the unit leaking water immediately as it began to fill. Disassembled unit and found the cabinet was not sitting properly on the washer causing the back of the unit to lean backward and not fill the basket but fell on top of the tub ring. This was causing the water to splash in all different directions and cars leaking on the floor immediately as the washer was started. Repositioned the cabinet and tested the unit. The unit began to fill in drain is designed with no leaks present. Call complete.