Common Washer Problems
Washer does not turn on
Machine does not drain
There is a lot of vibration
The agitator does not move
Washer does not spin
Washer does not agitate or wash
Our Reviews by City
Melanie - Manor, TX
Matthew was able to diagnose our dryer and repair a cracked fan that fiercely resisted being replaced. We hope that we will not have to call him again, but if we ever have a problem with our appliances, we most definitely will!
Joan - New Braunfels, TX
Noah was very nice and professional. He answered all my questions. The warranty phone number to Kitchen Aid SUCKS!!!!!!!!! They never answer the phone and put a person on hold for an hour!!!!!!!!!!!!!!! Why even put a help line number if you are treating your customers with an hour wait / just make them mad. For such ego, your company must have too much business which will change due to bad word of mouth. Customers don’t like this treatment and does not reflect pride in your products!!!!!!!!!
WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for unit shaking. Re tested unit. The unit is still shaking. Determined that the gear case and spin tub need to be replaced. Ordered parts. Office to reschedule ; ordrng 1 W11454734 (Gear case) and 1 W10752719 (Spin tub)
WASHER MAYTAG MVWB855DC2 "Arrived on site to inspect washer for f6e2 error, upon inspection found the error code present and front UI non responsive, will need to order both control and UI.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site for unit tripping breakers. Called tech support ran diagnostics per tech support wants customer to try multiple outlets if issue resolves itself with a different outlet,main outlet for refrigerator will need to be checked SR#7729843452"