Common Range Problems
Oven is not heating quickly or at all
Broiler is not working
Oven door does not open
Self Clean is not working
Door Not Closing properly
Oven Door needs disassembled and cleaned
The Burner Doesn't Stay at the Correct Temperature
Burner is Not Working
The Burner Gets Too Hot
Cooktop Control is not responsive
Our Reviews by City
Melanie - Manor, TX
Matthew was able to diagnose our dryer and repair a cracked fan that fiercely resisted being replaced. We hope that we will not have to call him again, but if we ever have a problem with our appliances, we most definitely will!
Joan - New Braunfels, TX
Noah was very nice and professional. He answered all my questions. The warranty phone number to Kitchen Aid SUCKS!!!!!!!!! They never answer the phone and put a person on hold for an hour!!!!!!!!!!!!!!! Why even put a help line number if you are treating your customers with an hour wait / just make them mad. For such ego, your company must have too much business which will change due to bad word of mouth. Customers don’t like this treatment and does not reflect pride in your products!!!!!!!!!
MICROWAVE GE JES2251SJ02 "Arrived on site for customer complaint of unit not working and electrical burning smell. (WB27X10833)"
DISHWASHER MAYTAG MDB9959SKZ0 "Arrived on site for dishwasher not draining. I inspected the unit and work area. I found fault codes F9e1 f8e2 in diagnostics. I ran a diagnostics cycle and monitored for voltage at the control and junction box. I found good constant voltage even when the unit turned its self off. I called tech line and spoke to darius, while on hood I checked resistance at the control to the different components, I found the drain pump showing 143 kohms at the control. The wiring diagram shows its supposed to be around 30 ohms. I checked resistance directly from the pump and found it at 30 ohms. I told Darius my findings and he agrees after going through the unit with me it is a harness issue. I got sr number Sr# 7729837890. I am ordering both the main harness and inner door harness to complete the repair. The office will reschedule when we have an eta on the part.; ordrng 1 W11344507 (Harness) and 1 W11084867 (Inner door harness)"
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived onsite and found buzzing from magnetron indicating failure. Returning with mag cap and diode to repair. ;