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Local Reviews
for Central Texas

Appliance Express Rated 4.8 out of 5 stars based on 9364 customer reviews

Our Reviews by City

Austin, TX (2453)
Buda, TX (126)
Burnet, TX (113)
Dale, TX (12)
Elgin, TX (49)
Hutto, TX (131)
Kyle, TX (147)
Manor, TX (93)
Temple, TX (154)
Tow, TX (3)
Troy, TX (10)
Waco, TX (105)


Map of Austin, TX

Great service




Review of Appliance Express


Map of Austin, TX

Refrigeration




Review of Appliance Express

Great service


Map of Woodway, TX

did a great job....went beyond what he had to do




Review of Appliance Express

I would have this young service tech back to my house anytime I had trouble with my appl. worked hard and cleaned up his own mess


Map of Driftwood, TX

Laurel




Review of Appliance Express

Service great but refrigerator still not making ice


Map of Austin, TX

Great Service




Review of Appliance Express

Luis did a great job. He was very thorough and repaired my ice maker quickly.


Map of Bastrop, TX

Awesome Service




Review of Appliance Express

Jacob was very friendly and was able to get my dryer working in no time Thank you so much!


Map of Georgetown, TX

Great Service




Review of Appliance Express

Jonathan at Appliance Express did a great job—very knowledgeable and efficient.


Map of Leander, TX

Somebody to trust.




Review of Appliance Express

Great service. Arrived on time and diagnosed problem in minutes. Lou is a good guy.


Map of Lago Vista, TX

Debby




Review of Appliance Express

Such a knowledgeable and professional team


Map of Blanco, TX

Great Service




Review of Appliance Express

Excellent job by Robert. Very satisfied.


Satisfied




Review of Appliance Express

Robert did a great job with our dishwasher repair


Great service




Review of Appliance Express

Personable, professional, efficient! Well done!


Great Service




Review of Appliance Express

Lou my technician was on time, knowledgeable, repaired my dishwasher door and educated me on my warranty and services.


Ok




Review of Appliance Express


Happy customer




Review of Appliance Express


Dependable. Available. Knowledgeable.




Review of Appliance Express

Appreciate the office staff and the technicians. Everyone works hard to take care of the problem.


Professional and knowledgeable!




Review of Appliance Express

Tech had our issue fixed right and expeditiously !


Friendly efficient service




Review of Appliance Express

Appliance Express service technicians were efficient, friendly and informative throughout the entire repair process.


quick, good service




Review of Appliance Express


Great experience.




Review of Appliance Express

Excellent service. Would highly recommend this company and its staff.


Maytag repair




Review of Appliance Express

Andrew arrived on time, was polite and knowledgeable. He asked a few questions to help figure out the problem. His visit lasted approximately 20 minutes. My washer works wonderfully. I will definitely call Appliance Express for future repairs. Thank you Andrew


Clothes staying wet




Review of Appliance Express

It didn’t work, once he left , I put a load to wash left to run errands , came back & clothes , was soaked, I don’t think it went past the wash cycle☹️


Great service and communication




Review of Appliance Express

They stayed in constant communication with me. They were never hard to reach. I would definitely recommend this company, thanks for all you did to help me get my freezer running.


Washer repair




Review of Appliance Express

Service was great!


Great Service




Review of Appliance Express

It was a pleasure to deal with Luis.


David  Z.

David Z.

MICROWAVE WHIRLPOOL WMH31017HB4 "Arrived on site to diagnose microwave not heating. When unit is running you can smell almost an electrical burn odor. On removal found MW only had 1 mounting screw, and the washer was pressed in and almost through the floor of the fiberboard in the cabinet. Removed unit and found faulty high voltage system. Replaced capacitor mag and diode and retested. Unit is now heating properly. Could not reinstall unit due to mounting hole being damaged and would not allow me to tighten the bolt. Advised leasing office. Call complete."

Near Jollyville Rd, Austin, TX 78759
David  Z.

David Z.

MICROWAVE WHIRLPOOL WMH31017HB4 "Arrived on site to diagnose microwave not heating. When unit is running you can smell almost an electrical burn odor. On removal found MW only had 1 mounting screw, and the washer was pressed in and almost through the floor of the fiberboard in the cabinet. Removed unit and found faulty high voltage system. Replaced capacitor mag and diode and retested. Unit is now heating properly. Could not reinstall unit due to mounting hole being damaged and would not allow me to tighten the bolt. Advised leasing office. Call complete."

Near Jollyville Rd, Austin, TX 78759
Tyler  G.

Tyler G.

WASHER MAYTAG MVWC465HW2 Arrived on site for washer needing previously diagnosed gearcase cam actuator and fell upon arrival I tried for one hour to remove the wash plate but after trying every trick in the book I could not get it removed I did have to resort to cracking off the wash plate from the gear shop so I could make the repair after installing all previously diagnosed parts I was able to reassembled and tested unit and verified overall unit is fully functioning as designed but we will need to return next plate other than this unit is showing no signs of leaking fully functioning as designed; ordrng 1 W10919191 (Wash plate)

Near S 31st St, Temple, TX 76502
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED6620HC1 Arrived onsite and found control dead from factory. Ordering control and ui to repair. Office to reschedule. ; ordrng 1 W11388022 (Control) and 1 W11351728 (Ui)

Near E Rancier Ave, Killeen, TX 76543
Justin M.

Justin M.

MICROWAVE WHIRLPOOL WMH31017HZ4 Contacted customer and they canceled today. Will need office to reschedule. ; O-emld tckt

Near Leaf Cir, Austin, TX 78759
Tyler  G.

Tyler G.

WASHER LG WM3500CW Arrived on site for washer not powering on at all according to the customer upon arrival. Upon arrival I checked 120 V from the power outlet and found it was fine and also found that the 120 V was being supplied to the power supply board on the washer itself but I was not getting any voltages anywhere else after that point. I didnt sort of disassembling wires and check and continuity between power supply board and main Acu as well as why but found no shorts and wiring or anything indicating an issue. I didnt reassemble the unit and verified functionality of washer once again and found that washer just needed a factory reset due to a power outage that had just put it in a sort of permanent standby mode after resetting the washer and cycling power back on I was able to reassembled and tested unit and verify the washer is fully functioning as designed and I was able to run a 20 minute quick wash cycle unit filled washed and drained and spun in that order as intended. Ca

Near Slough Dr, Temple, TX 76502
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to inspect dishwasher for a loose friction sleeve, upon inspection found the hinge bent and sleeve missing, replaced both parts and tested. No leaks found. Complete"

Near Kiskadee Dr, New Braunfels, TX 78132
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL GC5THEXNS00 Arrived on site for refrigerator that’s not dispensing water and is making a grinding sound when making ice. Inspected unit and work area. Confirmed customer complaint of water not being dispensed from the dispenser. Removed filter and tested unit. Unit began to flow water properly. Jumped the icemaker and found the icemaker filling without any abnormal sounds. I advised the customer that her issue was with her filter. Unit is working as designed. Call complete.

Near Charing Cross Dr, Waco, TX 76712
Matthew  Z.

Matthew Z.

WASHER MAYTAG MVWC565FW1 "Arrived onsite for washer not powering on. Confirmed power at wall. Tested continuity of cord and verified 120 vac to ACU. Control will need to be replaced. Part W11162438 was RWO. Off to schedule when part is available.

Near Deloney St, Austin, TX 78721
Kayman B.

Kayman B.

WASHER AMANA NTW4605EW0 Arrived onsite for washer making whirling noise. Upon inspection I found the unit would make a ticking noise while in spin. I lifted the unit and found gear case oil on the pulley shield and and the belt stripping. I will need to order the gear case (W11454741) cam (W10721967) belt(WPW10006384) shifter(W10913953) for repair. ; ordrng 1 W11454741 (Gear case) and 1 WPW10006384 (Belt) and 1 W10913953 (Shifter)

Near N Beal St, Belton, TX 76513
Jacob S.

Jacob S.

DISHWASHER GE GDF570SSJ2SS Arrived onsite for unit still making random chimes. Upon further investigation. Came to the conclusion that the speaker UI panel may need to be replaced. Ordered part. Office to reschedule.; ordrng 1 WD21X23463 (kit svc ui front log)

Near Tanglewood Trail, Elgin, TX 78621
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIX535HPS00 Arrived on site to replace previously ordered part for ice machine. Replaced hose and all is working properly at this time. No leaks were found at time of service.

Near E Washington St, Burnet, TX 78611
Jonathan M.

Jonathan M.

REFRIGERATOR GE TFX25JRYDWW Arrived on site for a refrigerator that’s not making ice and does not cooling properly. Inspected unit and work area. Tested freezer temperature and found the freezer sitting at 15°F. Removed evaporator cover and found what appeared to be ice from water dripping all over the evaporator. The evaporator was not fully covered in frost so that indicated that there was not a defrost issue. Removed the ice build up and found the water coming from the back of the ice bin. The ice bin is missing its cap.Plugging it back in and tested the icemaker to ensure that water was not dripping from the icemaker. Everything is working as designed. Call complete.

Near Speegleville Rd, Woodway, TX 76712
Tommy O.

Tommy O.

RANGE WHIRLPOOL WFG320M0BS3 Arrived onsite for oven not heating. Upon arrival found unit bottom oven was damaged. Found unit had proper voltage and control was communicating correctly as well as sensor was good. However igniter would not call for gas. Ordering new igniter and valve just in case. As well as ordering bottom panel.; ordrng 1 W11176454 (Igniter) and 1 W11098799 (Bottom) and 1 WP98014893 (Valve JIC)

Near Chincoteague Way, Round Rock, TX 78681
Al R.

Al R.

OVEN WHIRLPOOL RBD305PDS15 "Arrived on site and inspected double wall oven not powering on after recent weather storms.Unit was locked also.Used a placard to gain access to the unit, cycled the power at the breaker box and unit powered on and tested as designed.Customers satisfied Job complete No parts needed."

Near Caroline Ct, Harker Heights, TX 76548
Andrew  H.

Andrew H.

REFRIGERATOR WHIRLPOOL KRMF706EBS01 Arrived on site to test unit for ice build up underneath ice bin. Found separator will not shut properly causing air leak.; saved tckt

Near Jesse Trail, San Marcos, TX 78666
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KBFN502EPA02 Arrived on site to diagnosing refrigerator with repeated light failures. Contacted tech line a nd spoke with Kathy she advised replacing top right side led and led control. Homeowner to follow up with customer service as well to check replacement possibility.File# 7730113799; ordrng 1 W11462342 (Module) and 1 W11368839 (Led control module)

Near Singleton Bend E, Marble Falls, TX 78654
Wesley P.

Wesley P.

DISHWASHER KITCHENAID WDT920SADM2 Arrived onsite and found lights out on the dishwasher panel. Ordering ui to repair. ; ordrng 1 W10629151 (Ui housing)

Near Bartlett Peak Dr, Georgetown, TX 78633
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for refrigerator leaking . Found valve had failed . Found crack in housing Replaced valve . Unable to test ,supply line was in poor condition . Recommended customer get a new supply line . Job complete ."

Near Co Rd 394, Hutto, TX 78634
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site for dead microwave. Fuse checked normal .found voltage going into control. No voltage leaving control. Will need to replaced control. Please call to set return ; saved tckt

Near Pilton Dr, Pflugerville, TX 78660
David  Z.

David Z.

OVEN WHIRLPOOL KEBS208SSS04 "Arrived on site to diagnose double oven with upper oven not clearing 200 degrees. Checked unit and immediately found upper broil element warped cracked and discolored. Tested with heat and element is generating no heat. Unit needs a new broil element. Office to schedule when we have element.; used 1 WP9760774 (Upper Broil Element) from stock"

Near SANTALUZ Path, Austin, TX 78732
Richard P.

Richard P.

WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for the washer not advancing to the next cycle. Ran diagnostics and found error code for long fill. Tested water valve and the cold water valve is not working. Will need to replace the valve. Ordering parts and office to schedule. ; ordrng 1 W11210459 (Water valve)

Near Canyon Springs Dr, Canyon Lake, TX 78133
Noah D.

Noah D.

REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site to inspect fridge for not cooling correctly, upon inspection found the fridge did get to temp if the box was on max cool, will need to order control box to fix parameters. Office to reschedule ; ordrng 1 W11026017 (CONTROL )"

Near Denise Dr, New Braunfels, TX 78130
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED5620HW1 Arrived onsite to replace part ordered by previous tech. Replaced part. Tested unit. Unit test good and unit was heating. No issues at this time. Job complete

Near Indian Oak Dr, Bastrop, TX 78602
Clif L.

Clif L.

OVEN WHIRLPOOL RBS305PRS00 Arrived on site to diagnose an oven that will not unlock. Found latch assembly seized. Reset latch and tested unit. Found all is working properly at this time.

Near Lake Cir, Marble Falls, TX 78654
Richard P.

Richard P.

DRYER WHIRLPOOL CEM2745FQ0 Arrived onsite for the the dryer coin slot not working. Upon arrival found that the coin slot had already been removed. Customer made the attempt to fix themselves. Will need to order the coin slot kit and harness. Ordering parts and office to schedule..; ordrng 1 W11244229 (Coin slot) and 1 WP385421 (Funnel) and 1 WP3406965 (Coin kit) and 4 WPW10131119 (Screw)s and 1 W11190039 (Box) and 1 WPW10521398 (Harness)

Near FM306, Canyon Lake, TX 78133
Richard P.

Richard P.

DISHWASHER KITCHENAID KDPM354GPS0 Arrived onsite for the dishwasher not filling with water. During testing found that the water valve is no good. Will need to replace valve. Part is already on order. Office to schedule ; O-emld tckt

Near Canyon Ranch Dr, Canyon Lake, TX 78133
Richard P.

Richard P.

DRYER MAYTAG MEDX655DW1 Arrived onsite for the dryer not drying . During testing found that there is only 120 vac going to the dryer. Advised customer to have an electrician come out and check outlet. Complete

Near Canyon Bend, Canyon Lake, TX 78133
Andrew  H.

Andrew H.

WASHER MAYTAG MVWC465HW2 "Arrived on site to replace belt and cam from previous diagnosis. Verified parts were needed. Replaced belt and cam. Tested unit and hear loud grinding noise. Removed basket and found jewelry and change causing noise. Removed objects, tested unit, unit works good. No leaks detected. Job complete."

Near Dolly St, San Marcos, TX 78666
Matthew  Z.

Matthew Z.

WASHER WHIRLPOOL WFW8640BW2 Arrived onsite for washer gasket retaining water at the end of the cycle. Ran test and found that the gasket drain holes are clogged. Water did not drain sufficiently. Recommended replacing the bellow and clearing the drain holes. Customer is having refrigerator serviced (job 288624) and would like both units serviced the same day. Office to reschedule.

Near Silver Ridge Dr, Austin, TX 78759