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Local Reviews
for Central Texas

Appliance Express Rated 4.8 out of 5 stars based on 7514 customer reviews

Our Reviews by City

Austin, TX (2016)
Buda, TX (99)
Dale, TX (11)
Elgin, TX (45)
Hutto, TX (101)
Kyle, TX (116)
Manor, TX (74)
Temple, TX (121)
Tow, TX (3)
Waco, TX (86)


Map of Georgetown, TX

Great service!




Review of Appliance Express

The service was great. I thought the service call fee was a little high. That’s the reason for the 4 star V’s 5 star rating.


Map of Liberty Hill, TX

Range/Oven Repair




Review of Appliance Express

Both visits by Appliance Express associates were good. The associates were friendly and knowledgeable. I would definitely recommend Appliance Exprress to anyone I know.


Map of Waco, TX

Customer




Review of Appliance Express


Map of Georgetown, TX

Helpful, Honest, Professional




Review of Appliance Express

Clif came by to address a minor issue we had that was under warranty. He took care of the issue very quickly (in & out in about 10 minutes). He also provided useful information about our refrigerator that isn't in the user manual. Plus, he was very pleasant and professional.


Map of Temple, TX

Exceeded expectations, Professional and knowledgeable




Review of Appliance Express

Alvin new exactly what the problem was with our dryer and completed the repair promptly. Thanks again!


Map of Austin, TX

Steven




Review of Appliance Express


Map of Austin, TX

Worked great with AHS




Review of Appliance Express

Great job working with AHS and getting the repairs done.


Map of Austin, TX

Super Service




Review of Appliance Express

Friendly, quick, neat and clean. Scottwas great>


Map of Johnson City, TX

Biggs




Review of Appliance Express

Very good job. Hoping it lasts longer than the original part!


Map of Leander, TX

Excellent service!




Review of Appliance Express


Lakshmi




Review of Appliance Express


Worth the Warranty




Review of Appliance Express

Glad our warranty service was done by Appliance Express! We had an unusual problem with out fridge and it took a couple of visits (parts/covid slow down) but they got it fixed! No more unintentionally frozen veggies. The service guys were personable, polite and very knowlegdeble and made certain things were done to our satisfaction. We highly recommend!


KitchenAide Dish Washer Repairs




Review of Appliance Express

Leonardo Cantu did an initial visit and followed up with repairs. He was courteous and punctual, He explained the repairs and costs. He wore protective gear and exhibited social distancing. We will use him again.


Darn good service




Review of Appliance Express

Darn good service, only issue is he didn’t push refrigerator all the way back, I can live with that


Barbara




Review of Appliance Express

Completely satisfied


Polite and through




Review of Appliance Express

Checked dishwasher and tested


Professional




Review of Appliance Express

Clif called about 10 minutes before he came which was appreciated when you have a large window. He was professional, friendly and courteous. He wore a mask and gloves. He knew what he was doing.


Leonardo Cantu




Review of Appliance Express

Leo did an excellent and found the problem.


Whirlpool oven repair




Review of Appliance Express

Andy was prompt and quickly got the repair done — A+!


Extremely helpful and professional




Review of Appliance Express

Leo did an excellent job when he came to perform repairs at our house. He was very personable and helpful and explained things very clearly and in detail.


Prompt service




Review of Appliance Express

Noah was very professional and the repair was done in a timely manner. Will definitely use Appliance Express in the future. The repair bill was very reasonable too!


definitely an asset for your company




Review of Appliance Express

Tech arrived on site earlier than I thought he would. Tech was courteous, very organized, and professional.Assessed problem quickly made repairs and went on down the road to the next job.


Great service and quickly performed.




Review of Appliance Express

Very knowledgeable and professional.


Great Service!




Review of Appliance Express

Lou helped us immensely by fixing our washing machine. It works like brand new!


Extremely satisfied




Review of Appliance Express


Lou S.

Lou S.

WASHER GE GTWN4250D1WS "Arrived on site to install previously diagnosed and ordered part. Due to the inlet funnel leaking water, I removed and replaced the funnel and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Unity Dr, Leander, TX 78641
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 Arrived onsite for the freezer with frost build up. Installed new freezer door and everything tested fine and no leaks detected. Complete

Near Goldenrod St, Kyle, TX 78640
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite for both handles having scratch marks on unit. looked at handles to unit. Saw scratches. Replaced handles. No issues at this time. Job complete

Near N Lamar Blvd, Austin, TX 78752
Robert J.

Robert J.

MICROWAVE GE DVM1850MM2BG Arrived on job to replace switches and filter. After replacement found the TOD shorted. Will need TOD to complete. ; ordrng 1 WB27X10194 (transformer thermost)

Near Wide Canyon Dr, Wimberley, TX 78676
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for unit not responding to commands. Took unit out of demo mode . Ran diagnostics and got humidity sensor error code . Ordering micro appliance control and sensor . Please call to set return .; ordrng 1 W10460457 (sensor) and 1 W11325603 (CONTROL)

Near Cedar Bend Cove, Austin, TX 78758
Jacob S.

Jacob S.

DRYER WHIRLPOOL WGD4815EW2 Arrived onsite for unit not drying clothes properly. Tested unit.unit was only getting warm. Unhooked dryer vent. Tested unit again. Unit got hot as unit is designed to do. Let customer k ow there is an issue with the vent duct from the wall not allowing more air to flow. No leaks at this time. Job complete

Near Morning Dew Dr, Austin, TX 78749
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 Arrived onsite and found compressor running but no frost pattern and an amp draw of .3 amps. Ordering compressor and dryer to repair inefficient/leak. Office to reschedule. Unit not occupied. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W11209866 (COMPRESSOR ) and 1 WPW10143759 (dryer)

Near S Lakeline Blvd, Cedar Park, TX 78613
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site and inspected refrigerator and found customer is experiencing water dripping from dispenser. Reset all water line connections and ran a cup of water through dispenser. Disconnected water line at top of left fresh food door and water ran out remaining in line. Resetting connection may have corrected issue. If not order wpw10511930, WPW10271540, W4373559, WP2300868 , W11227371, techline SR 7727931903"

Near Lakeway Dr, Lakeway, TX 78734
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG505M0BS3

Near Ussuri Way, Manchaca, TX 78652
David  Z.

David Z.

ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site to install previously diagnosed parts. Installed new recirc pump and retested. Unit is now pumping water, but feels like it’s taking an extra long time to fill. Advised customer to watch it, but it is now filling and running as designed. Call complete."

Near Monte Castillo Pkwy, Austin, TX 78732
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL ED5VHGXMQ10 "Arrived on site for refrigerator that won’t dispense ice. Inspected unit and work area. Tested unit and found no voltage going to the motor. Removed front cover and found bracket and spacer broken and it m asking contact with the dispenser switch.; ordrng 1 WP2180226 (bracket) and 1 WP625834 (spacer)"

Near Liberty Dr, Temple, TX 76504
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite for unit freezer handle having scratches. Looked at handles. Saw scratches. Replaced handle. No issues at this time. Job complete

Near N Lamar Blvd, Austin, TX 78752
Jacob S.

Jacob S.

WASHER AMANA NTW4516FW3 "Arrived onsite for unit making noise. Tested unit. Unit just made humming noise from the drain motor. F2E1, F8E1, F3E1, F1E1. Cleared codes. Tested unit. Replaced control board for a stuck key error, also Found that drain was still leaking water as the unit was filling up. Found that the drain was sitting on the ground causing a siphon and water not staying inside the unit. Let customer know that drain hose has to be 39in from the ground to the wall and only to put the drain hose only 6 in inside standpipe. No leaks at this time. Job complete"

Near Little Hill Cir, Austin, TX 78725
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site to inspect fridge for not making ice, upon inspection and speaking to tech line, found the new installed icemaker getting 12v and not moving, will need to reorder icemaker. Office to reschedule ; ordrng 1 w11099789 (ICEMAKER )"

Near Rebecca Creek Rd, New Braunfels, TX 78133
Eman J.

Eman J.

WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for washer leaking. Ran diagnostics no leaks found. Ran unit in a quick wash found leak from dispenser. Requesting two man to help remove dryer.

Near Guadalupe St, Austin, TX 78701
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WSR57R18DM01 "Arrived on site for fridge making a loud rattling noise when on . Took cover off evap fan and found a soy sauce packet had some how gotten on top of fan blade . Removed packet . Ran full diagnostics as well as checked for any damage to fan blade and motor . All is checking normal. No water leaks detected at time of service . Job complete ."

Near Glass Mountain Trail, Austin, TX 78750
Jacob S.

Jacob S.

RANGE AMANA AGR5330BAS3 Arrived onsite for unit smelling of gas. Tested unit. Unit test good. Used leak detector on valve and orifice’s of the unit. Could not find any leaks at this time. Job complete

Near Eves Necklace Dr, Hays, TX 78610
Al R.

Al R.

DRYER MAYTAG MED6630HW1 Arrived to inspect squeaking noise from dryer.Confirmed the complaint and removed and replaced the repair kit.Reassembled and unit tested without any squeaking noises.Job complete

Near Crystal Ann Dr, Temple, TX 76502
Jonathan M.

Jonathan M.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site for dishwasher that’s not washing dishes. Inspected unit and work area. Place unit and service diagnostics and found a F4 E3 (wash motor not running) error code. Replaced motor assembly and tested unit. Unit ran as designed. No water leaks were present in all waterlines were dry. Call complete

Near TX-236, Moody, TX 76557
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and inspected washer and found connector to drain pump is loose after correcting found normal/regular cycle is set to no spin, all other cycles have a correct spin setting selected. Recommended that customer observe setting before beginning each cycle to ensure it is set properly, job complete"

Near W Slaughter Ln, Austin, TX 78749
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH31017HB2 Arrived to install previously ordered part.Unboxed the control and it was not the part intended.Called SR to confirm the part needed is W10892389 Ordering the micro computer.Office to reschedule with the customer due to her work schedule.Needs more work ; ordrng 1 W10892389 (MICRO COMPUTER - CONTROL PANEL)

Near Prewitt Ranch Rd, Killeen, TX 76549
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to diagnose refrigerator not cooling in the RC. Performed diagnostic and temp checks. Found RC at 60 degreees, and Evap frosted over. Tested fans and could not hear RC fan coming on. Removed Evap cover and found cracks in scroll styrofoam. Tested forced defrost and could hear defrost heater coming on. Defrosted Evap. Replacing UI control to resolve the issue with no defrost, and replaced fan scroll due to broken scroll housing. Retested and unit is defrosting and fan is working as designed. Call complete."

Near Aemilian Way, Austin, TX 78730
Scott  M.

Scott M.

WASHER MAYTAG MVWB765FC2 Arrived on site to replace control and console . Ran quick diagnostics found latch not engaging . Will need latch . Please call to set return . ; ordrng 1 W10861642 (latch)

Near W Parmer Ln, Austin, TX 78729
Brandon C.

Brandon C.

MICROWAVE IKEA IBMS1455DS00 "Arrived on site for customer complaint of loud pulsating noise, found faulty control, inverter and fan motor. I replaced all parts, unit tested good."

Near Blue Jay Dr, Lakeway, TX 78734
David  Z.

David Z.

MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site to install previously diagnosed parts to resolve bad digit on lcd display board. Installed new UI control piece for clock and retested. All is working as designed at this time. Call complete.

Near Valburn Cir, Austin, TX 78731
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF535SWHB00 Arrived on site for refrigerator not making ice. Cycled ice maker and ice maker will not cycle. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 W10884390 (icemaker)

Near Manor, TX 78653
Andy  B.

Andy B.

DRYER WHIRLPOOL WED49STBW1 Arrived on site for dryer not heating. Tested and inspected unit and issue with cutoff. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Kellogg Ln, , TX 78602
Andy  B.

Andy B.

COOKTOP WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed parts and to test carbon monoxide levels. Upon arrival found tester is incorrect, was sent with refrigerator gauges. Ordering parts research for carbon monoxide detector. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (PARTS RESEARCH/carbon monoxide detector)"

Near Rimrock Ct, Bastrop, TX 78602
Scott  M.

Scott M.

WASHER MAYTAG MVWX655DW2 "Arrived on site for wet clothes at end of cycle . Ran diagnostics , got not getting up to rpm speed . Unit made ratcheting sounds during agitating sound sometimes . Ordering gear case ,washplate ,hub, cam , and actuator . No water leaks detected at time of service. Please call to set return; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10902814 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)"

Near Ephraim Road, Austin, TX 78717
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site to diagnose a refrigerator with a water filter that will not release. Removed filter from unit and installed bypass as homeowner has whole house water filter and did not wish to keep purchasing water filters. No further repairs are needed and no leaks were found at time of service.

Near Rockport St, Georgetown, TX 78633