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Local Reviews
for Central Texas

Appliance Express Rated 4.9 out of 5 stars based on 4467 customer reviews

Our Reviews by City

Austin, TX (1150)
Buda, TX (56)
Elgin, TX (27)
Hutto, TX (66)
Kyle, TX (74)
Manor, TX (36)
Tow, TX (1)
Waco, TX (58)


Map of Austin, TX

Great service




Review of Appliance Express

Luis was prompt, courteous and professional


Map of Georgetown, TX

Great service!




Review of Appliance Express

Very good!


Map of Hutto, TX

Derwin




Review of Appliance Express

Overall the rep was awesome. Excellent customer service. He answered all my questions and was above to resolve my issues


Map of Sunset Valley, TX

Great Repairman!!




Review of Appliance Express


Map of Houston, TX

Great service!




Review of Appliance Express


Map of Leander, TX

Excellent repair job




Review of Appliance Express


Map of Horseshoe Bay, TX

Great service,




Review of Appliance Express


Map of Austin, TX

First time customer. Very satisfied. Tyler was great.




Review of Appliance Express


Map of Austin, TX

👍




Review of Appliance Express

👍


Map of Belton, TX

Warranty job




Review of Appliance Express

He replaced the pad on the Microwave to see if this stop the light bulb from going out so frequently. My wife had not complaints about his servicing the unit.


Great service




Review of Appliance Express

Alvin was a awesome repair man


Good Service, Personable Rep, Solved Problem




Review of Appliance Express

Appliance Express is one of the best companies we have ever used.


Dishwasher




Review of Appliance Express

Awesome


Great job!




Review of Appliance Express

Lou was very helpful and explained everything that he was doing. He patiently answered all my questions. Great job!


Very Professional!




Review of Appliance Express

Professional. Prompt. Great service. Would definitely use again!


Did not fully complete the job




Review of Appliance Express

I move the dryer out so the technician can have room to fix the washer. After fixing the washer is done, he left the house and didn't put the washer back BTW, it took too long to schedule a service


One of the BEST Services I experienced recently.




Review of Appliance Express

Lou was very efficient and systematic. He tested everything to confirm the part needed to be replaced. Very professional job.


Great




Review of Appliance Express

Great service


Awesome service




Review of Appliance Express

Ive had Wesley with appliance express out more than once to service my homes and he is always the nicest and does a great job!


Great Service




Review of Appliance Express


Great Service




Review of Appliance Express

Andy quickly figured out the problem and fixed it. Covered under warranty.


Awesome Service




Review of Appliance Express

Joseph provided excellent service while being helpful, professional, funny, and very patient with my energetic puppy. Thanks for the great work!


Great service




Review of Appliance Express


Pauline




Review of Appliance Express


Great service




Review of Appliance Express


Al R.

Al R.

DRYER WHIRLPOOL WED4815EW Arrived to inspect dryer tripping the breaker.Turned unit on as customer added wet clothes to the unit.Unit never tripped the breaker.Customer will seek an electrician for repair to the outlet.Called Whirlpool Tech line and spoke with Steve at tech line SR #7725394687.Job complete Couldn’t duplicate the issue.

Near Settlement Dr, Round Rock, TX 78665
Clif L.

Clif L.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site to diagnose an oven that is making unusual noise. Found convection fan blade and ballast causing abnormal vibration. Reshaped and reset fan blade to proper position and tested unit. Found all is functioning properly at this time.

Near Hi Fault, Horseshoe Bay, TX 78657
Andy  B.

Andy B.

REFRIGERATOR GE TPX24BRYAWW Arrived on site for refrigerator leaking. Tested and inspected unit and found failed water line and grommet. turned water off at wall to stop leaking until return trip. No water leaks present at time of service. ; ordrng 1 WR2X9245 (WATER TUBE )

Near Liberty Park Dr, Austin, TX 78746
Steve C.

Steve C.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site unit is overheating. Customer advised when using the unit the door handle and all the cooktop knobs gets extremely hot. Oven door temperatures are manufactured within UL & CSA standards for safety.

Near Cameron Rd, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KBFN502ESS02 "Arrived onsite for refrigerator not making ice, performed diagnostics found ice maker turned off. Instructed customer on ice maker operation. Confirmed ice maker did cycle once turned to the on position. Monitored cycle found ice maker was working"

Near Co Rd 245, Georgetown, TX 78633
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS3218DHM01 Arrived to inspect side by side not producing ice.Con the customer complaint.Jumped ice maker and unit began rotating.Unit filled with water as well.Unit works as designed.All water lines were dry at the end of service.Temperatures inside customers home were extremely hot due to AC not working properly.Job complete

Near Weiss Ln, Pflugerville, TX 78660
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived onsite for customer complaint of OTR microwave displays turns off intermittently. Confirmed issue. Removed and replaced control assembly. Reassembled and tested. Unit works as designed.

Near Bowfield Dr, Killeen, TX 76542
James C.

James C.

COOKTOP KITCHENAID KGCU467VSS02 Arrived on site and tested operation. I found several knobs rubbing on rings. Adjusted rings and tested. Unit tests good. Job complete

Near Houston, TX
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on job for complaints of not cooling and lights not working. Found thermostat for freezer shutting off too soon moved further from heater to allow more time in defrost. All switches test good will need control for lights. ; ordrng 1 W10830288 (cntrl-elec)

Near Boothill Dr, Austin, TX 78748
Clif L.

Clif L.

OVEN WHIRLPOOL WFE515S0ES2 Arrived on site to diagnose an oven that is throwing an error code. Found F5 you want to ever saved in control indicating latch not operating. Tested unit and found no mechanical failures with latch assembly. And reinstall gasket has several clips had come out of mounting area. All is working properly at this time and no further repairs are needed.

Near Balcones Ridge Way, , TX 78605
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for unit not turning on. Test power and found power was correct at outlet. Found power cord had loose connections. Removed side panel secured power cord connection test unit and unit test good job complete. No leaks present at this time.

Near Silo St, San Marcos, TX 78666
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for “no heat” complaint. Inspected unit and found heater burned out. Removed and replaced heater. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Shady Ln, Austin, TX 78721
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for “moisture between doors” complaint. Inspected unit and found gaps between liner and cabinet. Applied adhesive to gap areas. Unit tests good. No leaks detected, at time of service."

Near Shady Ln, Austin, TX 78721
Robert J.

Robert J.

FREEZER FRIGIDAIRE FFFH17F2QWB Arrived on job for complaints of not cooling. Found defrost timer not advancing out of defrost on time.

Near Peggys Trail, Kyle, TX 78640
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15NRTS2 Arrived on site for no ice. Removed cover found broken wire to grid cutter. Ran diagnostics weak water flow to reservoir diagnosed unit will need grid cutter and valve. Installed new valve and grid cutter ran diagnostics good water flow unit passed all other test.

Near Oakdale Dr, Sunset Valley, TX 78745
Luis M.

Luis M.

RANGE KITCHENAID KODE500ESS02 Arrived on site for paint chipping. Customer provided two pieces of chipped paint that was found in upper oven. Removed broil

Near Big Brown Drive, Dripping Springs, TX 78620
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE304GPS0 "arrived on site to inspect dishwasher not not closing. Upon further inspection, I found the unit uninstalled and pulled out a little ways. I found that the mounting brackets were cut too short and it couldn’t be mounted to the cabinets. Also, the left upper corner of the door was rubbing due to the installation not done correctly. Using the prescreened brackets I have, I measured them out and cut off the ends. I lowered the wheels in the back of the unit and re-installed the unit and leveled it. Tested the unit and it operated as designed. I advised the customer of my repairs. No water leaks observed during service, job completed."

Near Harvest Bend Ln, Cedar Park, TX 78613
Tyler B.

Tyler B.

WASHER AMANA NTW4516FW3 "Arrived on site for not starting, found latch faulty replaced latch and tested good. No leaks on site"

Near Balsam Way, Round Rock, TX 78665
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH1162XVB2 Arrived onsite for customer complaint of OTR microwave shorting our light bulb when switch is turned on and making popping noise. Tested unit found light switch relay in board is what making the popping. Advised customer of findings. Unit will need new control board assembly.

Near John Haedge Dr, Killeen, TX 76549
Steve C.

Steve C.

RANGE AMANA AGR5330BAS3 Arrived on site to replace the lightbulb due to not turning on. Replaced The lightbulb and tested the unit. Unit working properly and no gas leak present.

Near Lyndsey Marie Lane, Pflugerville, TX 78660
Thomas L.

Thomas L.

WASHER WHIRLPOOL WFW70HEBW0 Removed and replaced leaking pressure hose. Tested unit at all operations are normal and there are no water leaks

Near Bartlett Peak Dr, Georgetown, TX 78633
Paul R.

Paul R.

OVEN KITCHENAID KEBS107SSS00 Arrived onsite for the oven not working at all after a self clean. I replaced the TOD and tested the unit. The unit is working as designed.

Near Canyon Glen Cir, Austin, TX 78732
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEBK206BSS01 Arrived on site to test unit for upper and lower oven over heating. Test unit and found upper oven average temp at 358 when set at 350. Calibrated oven -5 degrees. Lower oven average temp at 359 when set at 350. Calibrated oven to -10 degrees job complete.

Near Lost Creek Blvd, Austin, TX 78746
Joel G.

Joel G.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to diagnose dishwasher not filling with water. Ran diags and verified valve activated but not filling. Found screen on valve severely plugged up with a gummy substance. Cleared and verified operations and no leaks.

Near Fairway Ridge Rd, Georgetown, TX 78633
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for customer complaint of 4 door refrigerator not making enough ice and not cooling properly. Ran test 34 and found ice box fan not moving. Also found UI LEDs dim and I sound. Found unit will need new UI to complete repair. All water connections were dry at time of service.; ordrng 1 W10848301 (cntrl-elec UI)

Near Oakdale Dr, Temple, TX 76502
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for “F3E1 error code and door will not shut” complaint. Inspected unit and found water level switch and door latch to be faulty. Removed and replaced water level switch and door latch. Tested unit. Unit checks good. No leaks detected, at time of service."

Near Shady Ln, Austin, TX 78721
Joseph C.

Joseph C.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site for “not completing cycles” complaint. Inspected unit and found drain line inserted too far into standpipe and coins between impeller and basket. Removed coins and adjusted standpipe to 4-4.5” from opening of standpipe. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service.

Near W St Johns Ave, Austin, TX 78752
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL KUIC15NLTS2 Arrived on site for no ice and loud noise. Ran diagnostics found no water entering reservoir loud noise due to no water in pump. Unit passed all other diagnostic test. Installed new valve powered unit on ran diagnostics all test passed.

Near Fortuna Dr, Austin, TX 78738
Robert J.

Robert J.

WASHER WHIRLPOOL WFW6620HC0 Arrived on job for complaints of sheet damaged in washer. Found high speed spin damaged sheets instructed customer to run low spin speed settings.

Near Austin, TX 78737
Clif L.

Clif L.

DISHWASHER WHIRLPOOL KDTE704DSS1 Arrived on site to diagnose a dishwasher that will not turn on. Tested unit and found main control and control panel both shorted. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Legends Pkwy, Kingsland, TX 78639