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Local Reviews
for Central Texas

Rated 4.9 out of 5 stars based on 2531 customer reviews

Our Reviews by City

Austin, TX (615)
Buda, TX (31)
Elgin, TX (12)
Hutto, TX (42)
Kyle, TX (35)
Manor, TX (18)
Tow, TX (1)
Waco, TX (27)


Map of Austin, TX

Great service




Continue what you’re doing


Map of Georgetown, TX

Amazing service.




Technician was on time, polite, knowledgeable, helpful and provided answers and great repair


Map of Austin, TX

Great service!




Excellent


Map of Georgetown, TX

Jaynee




Good service !


Map of Marble Falls, TX

Steve





Map of Austin, TX

Gia




Excellent on time and took care if issue called about. . I now know why they have express in there name..


Map of Round Rock, TX

Review





Map of Liberty Hill, TX

Jessica




Great, knowledgeable service, very prompt.


Map of Buda, TX

Stan




Kevin was on time, polite and very professional. Diagnosed and resolve the problem with my refrigerator quickly!


Map of Round Rock, TX

Great Experience




I appreciated the excellent communication with service time as well as communication throughout the service call. I had a difficult problem with my dryer, and Jonathan systematically worked until he found and fixed the problem. He also gave me great tips on maintenance, answering some questions that I had. The work was done quickly so that I was able to get on with my day with minimal disruption. Thank you Appliance Express for fixing my problem well and timely.


Great Service




Service was quick and thorough.


Excellent Service




professional and prompt


Fantastic sevice and great technician.




For the second time I have used them, they were very professional, knowledgeable and friendly. Explained issue and solution then fixed machine.


They worked very well with me in scheduling. Tech showed up early , diagnosed,and actually had the part on the truck.





Jose





Angel




Excellent service


outstanding




awesome job


Great service!





Highly recommend





Quick and easy service




Had an issue with my dishwasher, and the service tech diagnosed and solved the issue very quickly


very polite fixed my problem




would certainly recommend your service


Great service





Quick Fix




The tech did the job quickly and efficiently. He was polite and did a great job.


Great service




Technician arrived within the time frame specified and got the job done quick!


Unsatisfactory service




Refrigerator serviced but following day, I still had same problems: water not dispensing and fresh food side of refrigerator still freezing.


Kevin B.

Kevin B.

WASHER WHIRLPOOL NTW4516FW2 "Arrived on site and found no power showing on display, washer would not begin a cycle. Reseated power cord to control board. Found power outlet has failed and there is no power available to washing machine. Informed apartment maintenance power will need to be corrected before any further diagnosis can be made. No water leaks from connections at time of service, job complete."

Near S IH 35 Frontage Rd, Austin, TX 78741
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site and found knockout was not removed from disposal and dishwasher can’t drain. Home owner removed knock out and dishwasher was now able to complete a diagnostic cycle. No water leaks from connections at time of service, job complete."

Near Pin Brush Dr, Austin, TX 78748
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to diagnose an oven that is giving lock latch error. Tested unit and found wiring for latch assembly not fully inserted in control board. This was causing an incomplete connection to lock motor. Reset wiring to proper position and tested unit. Found all is functioning properly at this time.

Near Patagonia Pass, Austin, TX 78738
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on job to replace control. Check of previous work found door switch not plugged in. Corrected wire error and test. Operation normal

Near Breanna Ln, Kyle, TX 78640
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on job to replace console. After replacement of console test all buttons and operation. No leaks detected at time of service. Job complete

Near Guemal Road, , TX 78610
Brandon C.

Brandon C.

WASHER WHIRLPOOL GVW9959KQ2 "Arrived on site for customer complaint of unit not draining, found faulty drain pump, part is no longer available. Collected service fee on check."

Near Flagler Dr, Austin, TX 78738
Brandon C.

Brandon C.

RANGE KITCHENAID KSDB900ESS0 "Arrived on site for customer complaint of F8E0 error code and oven not working, found faulty blower motor, I replaced blower motor, unit tested good.

Near Martin Rd, Dripping Springs, TX 78620
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW8240YW0 "Arrived on site to replace dispenser, I replaced dispenser, unit tested good. Collected balance on cc."

Near Catalina Ln, Austin, TX 78737
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFC150M0EW3 "Arrived on site for customer complaint of burners sparking, found multiple issues, found break in elements, as well has faulty burner switches. Ordering switches and elements. ; ordrng 1 W11255551 (ELEMENT ) and 1 W11255552 (ELEMENT ) and 2 WP3148953 (switch-inf)s and 1 WP3149404 (switch-inf)"

Near Farrell Ln, Dripping Springs, TX 78620
Brandon C.

Brandon C.

DRYER WHIRLPOOL MEDB765FW0 "Arrived on site to replace damaged parts, I replaced toe plate and door frame, unit tested good."

Near Kandy Dr, Austin, TX 78749
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for customer complaint of unit not completing cycles, found faulty control, I replaced control, unit tested good"

Near Brezza Lane, Austin, TX 78748
James C.

James C.

DISHWASHER AMANA ADB1400AGS1 Arrived on site and found unit paused in mid cycle with no water. Canceled cycle and inspected all connections and water shut off. Found all connections good and water valve on. Ran diagnostics and found unit working properly and all water connections dry at time of service. Job complete

Near Tulum,
James C.

James C.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site and inspected frame. Unit was not installed and in garage. Found frame is bent on the right side below the hinge. Replaced tub and attempted to install unit but found the opening in cabinets is too narrow. Unable to test operation. Job complete

Near Lone Star Dr, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR JENN-AIR JFX2897DRP02 Arrived on site and found fresh food evaporator drain frozen over. Removed all ice and steamed drain until it began to flow water. Unit working properly. Job complete

Near Lion Heart Dr, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site and installed one of each light assembly. Unit is now operating as designed. Returning 2 of each ordered assembly.

Near Great Falls Dr, Manor, TX 78653
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED4815EW1 Arrived on site and found poor airflow and cutoff blown. Repaired with cutoff kit. All checks good.

Near Powder Creek Dr, Manor, TX 78653
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for customer complaint of unit leaking, found leak coming from sump assembly where drain pump attached, found broken sump, I replaced sump, unit tested good."

Near Doyal Dr, Austin, TX 78747
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site and installed new valve, tested unit. All checks good. Operating as designed."

Near Pecangate Way, Manor, TX 78653
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived onsite and advised icemaker and chute and door components functional and operating properly. All else checks good. Unit operating as designed. Advised customer on design and use and care.

Near Sandy Lodge Court, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site for ui led flashing. Installed control kit that included ui and main control. Powered unit on checked ui operation good ran diagnostics all test passed unit working as designed

Near W 31st St, Austin, TX 78705
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Arrived on site for on and off cooling. Ran diag and found dampener sticking shut, will need new dampener control. Found unit under adapter update list, would need ice box adapter. Also would need control kit. Supplied control kit was wrongly packaged with wrong UI . Contact prior to arriving for door code ; ordrng 1 CNOTE (PART AUO) and 1 W10612142 (adapter) and 1 W10861900 (cntrl-elec) and 1 WPW10248595 (control)"

Near Goldenoak Cir, Round Rock, TX 78681
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE204GPS0 Arrived on site for unit flashing start and wash. Assured unit was not supplied with vent fan. A bad vent will cause same issue. Found issue to be in door latch and strike. R&R door latch and strike and tests good no leaks on site.

Near Brookside Ct, Round Rock, TX 78681
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for unit not despensing ice. Found auger motor rusted and seized. Replaced auger motor, upon assembly found seal in chute damaged and will need replacement. No water leaks on site ; ordrng 1 W11205081"

Near Whispering Woods Ct, Round Rock, TX 78681
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KSSC48FKS00 Arrived on site for no cool. Found temps in 60's. Found freezer at20. Ran dia found no errors other than EVAP fan error. Disassembled EVAP cover found EVAP fan connections not complete clipped causing ice water build causing fan to fail. Replaced EVAP fan and tests good.

Near Gene Allan Rd, Austin, TX 78727
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Arrived on site for unit not despensing water. After speaking with customer indicating filter issues. Found filter housing to be the issue. Unit will need housing to complete repair ; ordrng 1 WPW10238123 (housing)

Near Spring Hollow Path, Round Rock, TX 78681
Tyler B.

Tyler B.

WASHER WHIRLPOOL MVWB835DW0 Arrived on site for unit not washing or rinsing. Found control board has failed .

Near Tranquil Ln, Austin, TX 78728
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHB00 "Arrived on site for unit not cooling. Found evaporator cover incased in ice. Unit not running through a defrost cycle. Unable to run forced defrost. Removed control cover tested heater good,checked thermistor good diagnosed faulty main control. Installed new main control advised customer to place towels around floor and defrost unit 24 hrs"

Near Springfield Dr, Austin, TX 78744
Luis M.

Luis M.

REFRIGERATOR GE PFC25SGSA SS "Arrived on site for water leaking. Found excessive moisture on left side of fresh food wall. Diagnosed liner has pulled away from insulation causing gap between liner and insulation,due to gap freezing air entering gap and causing moisture on liner. Insulation and liner not repairable."

Near Willet Trail, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Arrived on site for no ice. Diagnosed heater wires interfering with icemaker,during harvest icemaker mold disconnected heater wire and fill tube froze. Secured heater wire away from mold ran fill tube heater,water defrosted from fill tube,ran icemaker through diagnostics passed,ran fill test passed unit working as designed. Unable to contact tech support due to phone issues with tech support. AUTHO KHUJAHUDPL1"

Near Kenosha Pass, Austin, TX 78749
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived on site for unit making too much ice. Ohmed thermistor diagnosed failed bin thermistor. Installed new thermistor.

Near Hayden Bend, Bee Cave, TX 78738