Welcome to Appliance Express!
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for Central Texas
Our Reviews by City
Tony - Leander, TX
Cindy - Austin, TX
My new dryer did not work properly within a few days of delivery. The service technician stated that it was more than likely electrical due to the age of the home. The dryer still would not work after the service team left. Upon pulling my dryer out to unplug it as recommended by the team, I found that they had put a hole through the wall and pushed the vent out the exterior of the home. I am still awaiting a response on fixing the damage to the building.
Anna - Austin, TX
Joesph was great and I learned so much about my dishwasher. I am a first time home owner and had no idea how that thing worked. He was super patient and was great with my dogs. I will definitely use him next time.
Satisfaction under review
Judy - New Braunfels, TX
I have not used my dishwasher since the "repair". I questioned the repair but repair guys assured me it was done correctly. I know it's not. Guaranteed next time I use it I will be calling them back.
Quoted on price and charged another
Stanley - Harker Heights, TX
Quoted price for two items to be repaired. only repaired one but price was much higher than what was quoted for two. Gave me appt for wed, sept 10th. Showed up Sept 11th.
Good Fridge Service
Anh - Austin, TX
Appliance Express was very helpful in getting some non-functioning components in my fridge replaced. They were very good about being prompt and getting the work done in a timely manner. The only negative is a screen panel they replaced is different than the original. Visually it is now juxtaposing the other panels on the fridge.
Robert - Buda, TX
Jean - Austin, TX
Great service. Very respectful and professional.
Excellent service and customer friendly!
Carlos - San Marcos, TX
The service personnel arrived just as scheduled. Both of the technicians performed a complete diagnostic test of the appliance (washer). They then thoroughly informed us how the washer was designed to function and answered all of our questions. They were extremely knowledgeable regarding the mechanics and even went through the control settings to explain how they are interactive. Color us impressed!
Wonderful, quick service!
Katherine - Austin, TX
Andy was polite & thorough.
David - Belton, TX
Al was courteous and knowledgeable, quickly diagnosing the problem with our refrigerator and efficiently repairing it. The price was right - no cost, since it was still under warranty.
Great Techs, just takes along time to get in parts
Dianne - Austin, TX
Bill - Austin, TX
Technician was very polite and professional. He immediately identified the problem, explained everything to me and repaired the dishwasher in a timely manner.
Wanda - Elgin, TX
Great service and brought correct stuff to fix refrigerator the 1st time
James - New Braunfels, TX
The technician was very friendly and helpful.
Srinivas - Leander, TX
Gregg - Bertram, TX
excellent, efficient service.
Horace - Georgetown, TX
Appliance Express id the best choice for in home appliance repairs.
Marcia - Spicewood, TX
Rebecca - Liberty Hill, TX
I was not home when repair was done. My husband said he was nice and fast. Would choose again.
Great Overall Service!
Janelle - Austin, TX
Tyler was super helpful - fixed the washing machine quickly and shared tips on how to keep it functioning well.
Courteous and Knowledgeable
Debbie - Horseshoe Bay, TX
Will call again if We need any repairs
Dustin - Round Rock, TX
Really nice repairmen.
Great customer service
Ted - Leander, TX
I had a problem with my wall oven, my Tech Lou arrived and was very courteous, Lou explained what was wrong with my unit and what I could do in the future to possibly prevent it from happening again. He was very patient in answering my questions and did so as to I could understand. I was very pleased with his professionalism and customer service, thank you Lou.
Timothy - New Braunfels, TX
The service attendant was professional and efficient.
REFRIGERATOR FRIGIDAIRE LGHK2336TF Arrived on site and found water pressure exiting dispenser and ice production is very weak. Spoke with Electrolux tech line and they traced waterflow back to a failed filter. Customer will need to replace filter. also found freezing in the fresh food section produce drawer. Tech assist recommended removing air vent cover and blocking 50% of the airflow with permagum
REFRIGERATOR JENN-AIR JRTDE227W
WASHER MAYTAG MHW5630HW0 "Arrived on site for washer not draining but only in normal cycle. All other cycles drain properly. Tested and inspected unit and could not find issue while on site. Checked for error codes and forgot F0-E2 oversuds code. Customer tech line and spoke with Leon (SR# 7725857075) Made aware of stated issue and what was found. Was instructed that unit seems to be operating as designed and to speak with customer on use and care, soap use and loading. And to also check hose and switch. Did as instructed. When checking hose and switch did find signs of failure with switch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site for “uneven doors” complaint. Inspected unit and found that doors were not only uneven, they were mismatched. Cabinet was crooked and shims were used to straighten it. Ordering both doors, to ensure both doors are correct. Mullion ordered, as well. Office will set return schedule, due to factory having to manufacture new doors. No leaks detected, at time of service.; ordrng 1 13107887SQ (dor-fip ss (RIGHT)) and 1 13107888SQ (dor-fip ss (LEFT)) and 1 WP12722803AP (rail-mulln)"
OVEN WHIRLPOOL WOD51EC0AS01 Arrived on site to test unit for unit not turning off. Test unit and found bad panel. Will need to order new panel W10864422. ; ordrng 1 W10864422 (PANEL )
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not draining. Upon further inspection, the customer advised that the unit is draining but there is condensation on the top of the inner tub. I found condensation on the top, both sides and the inner door. I placed the unit in diagnostics and tested showing no error codes. Using my multimeter, I connected on to the black wire at the junction box and tested amp draw from the components while testing. All components tested good and the element showed 7-9amps during wash and at the end of the cycle during dry time. I advised the customer of my findings and made recommendations for use and care and detergent and rinse aid use. No water leaks observed during service, job completed."
MICROWAVE GE DVM7195FL1DS "Arrived on site, replaced mag, cap ,diode . Heated cup of water to specs . Job complete . Took more quick pics of mounting ."
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Arrived on job for complaints of not cooling. During testing found that the compressor is running but no frost pattern on evaporator has a seal system issue. Ordered parts. Sealed system technician needed for repairs. ; ordrng 1 CNOTE (SEAL SYSTEM TECH) and 1 TJ90SF8404 (PROCESS TUBE) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
DRYER GE NO MODEL NUMBER
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived to inspect refrigerator section cooling issues.Removed the deli drawer and noticed a massive ice buildup.Advised customer the unit will need to be defrosted 24/48 hours before servicing the unit
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for the refrigerator with the ice flap not closing. I found the separator defective and the ice door hanging up when closing allowing warm air to enter the FC and cause frost build up. The separator needs to be replaced. Ordering W11163767 DOOR-ICE.; ordrng 1 W11163767 (DOOR-ICE)
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for “no ice production” complaint. Inspected unit and found filler tube, in door, to have broken ice maker supply line heater wires. Ordering new water tube assembly. Return for repairs ordrng 1 W11230096 (tube-water)"
WASHER WHIRLPOOL WTW5000DW1 "arrived on site to inspect washer shutting off mid cycle. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed showing no error codes at the end of testing. I questioned the customer if they are continuing to pause the unit in spin cycle and they said they are because their clothing is getting twisted up. I advised the customer that the clothing is getting twisted up during wash/agitate cycle and not spin. I contacted Techline and spoke to Joel. I advised of my findings and Joel expressed to NOT stop the unit during spin cycle and to explain to the customer how to load the clothing properly by placing the clothing around the perimeter of the basket and clumped up and not on the center of the washplate. Joel advised to wash on Delicate cycle to reduce spin speeds. Provided File #7725858235. I advised the customer of techlines advice and explained how to load the unit and wh
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site and inspected refrigerator and found small amount of frost on the left-hand side just inside of door, took picture. Added silicone around the perimeter between the freezer liner and outer cabinet to remove any air gaps. Requested that customer continue to monitor refrigerator if issue continues a new freezer door will be needed. No water leaks from connections at time of service, job complete."
WASHER WHIRLPOOL WFW560CHW0 Arrived on site and found unit being overloaded causing off balance symptoms. All else checks good. Advised accordingly.
WASHER MAYTAG MVWB835DW4 Arrived on site and tested operation. I found off balanced load and drain pump error. Ran diagnostics and found pump getting clogged with debris. Instructed customer that the item being washed will have to be sprayed off to removed larger chunks of dirt and food before washing and recommended to run a washing machine cleaner in u it weekly. Unit operating as designed. Job complete
REFRIGERATOR WHIRLPOOL WRT111SFDW04 "Arrived on site for no cool fridge . Unit is out side of office under a shed . Plugged unit in , unit would just click and die . Replaced start relay and unit came on and stayed on . No water leaks detected at time of service . Job complete ."
WASHER MAYTAG MHW5630HC0 Arrived on site to diagnose a washing machine that is not cycling properly. Tested unit and found drain line to far in wall stand pipe causing unit to siphon fill water. Set drain line to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good job complete.
REFRIGERATOR WHIRLPOOL GS6SHEXNS00 "Arrived on site for refrigerator no lights. Tested and inspected unit and found bulb, socket and switch is good. Found failed control No water leaks present at time of service."
WASHER WHIRLPOOL GHW9250ML2 While on site for refrigerator was asked to look at washer with dispenser and handle issues. Tested and inspected unit and found no issues with dispenser. Found door handle broken and missing. No water leaks present at time of service.
REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 "Arrived onsite for the refrigerator making a rattling or buzzing noise. I ran the unit thru multiple test checking the sealed system components and the diffuser. I found the sealed system working as designed and all sounded normal. Ms stated that when the unit makes the noise she is hearing, the noise last for 6-7 seconds and it makes the noise when she opens the RC door. I ran test 3 and it was the diffuser the customer was hearing. I replaced the diffuser and tested it again. The unit was quiet and working as designed. Call complete."
DRYER AMANA NED4655EW1 "Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the harness and tested the dryer. The unit is working as designed. I did find an issue with the customers receptacle, arcing internally. I advised the customer to call an electrician and have it checked before using the dryer. Call complete."
REFRIGERATOR WHIRLPOOL WRS342FIAM02 Arrived on site and tested operation. I found no operation from ice maker. Found proper voltage to ice maker. Installed new ice maker and tested. Unit tests good. Job complete
RANGE GE JGB700EEJES "Arrived on site for for propane company red tagging range .replaced valve . Used leaks detector on all connections , no leaks detected at time of service. Job complete"
WASHER LG WM3670HWA "Arrived onsite to remove and replace control board. Removed board,reassembled and tested. Unit now works as designed. All water connections were dry at time of service."
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to replace harness and motor. Replaced both parts test unit for leaks no leaks present at this time job complete unit working as designed.
DISHWASHER MAYTAG MDB4949SDZ0 Arrived onside for customer complaint of water not entering unit. Removed toe plate and found valve solenoid not opening. Removed and replaced water valve. Reassembled and tested. Unit now works as designed. No other issues found. All water connections were dry at time of service.
DISHWASHER WHIRLPOOL WDF330PAHS2
OVEN WHIRLPOOL WFG320M0BS0 "Arrived on site for “high CO levels” complaint. Per my previous diagnosis, removed and replaced burner bar and screws. Tested unit. Burner flame is burning more efficiently than before repair. No leaks detected, at time of service."