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Local Reviews
for Central Texas

Rated 4.9 out of 5 stars based on 3423 customer reviews

Our Reviews by City

Austin, TX (853)
Buda, TX (47)
Elgin, TX (19)
Hutto, TX (49)
Kyle, TX (52)
Manor, TX (26)
Tow, TX (1)
Waco, TX (40)


Map of Austin, TX

very friendly, professional, and very efficient





Map of Austin, TX

Excellent service




Scott was very good. He arrived on time and was able to find the problem quickly.


Map of Georgetown, TX

Whirlpool micro/oven combo




Don’t care for the oven, but the Appliance Expeess service was good


Map of Temple, TX

Dishwasher repair




Customer support was very helpful, repair technician was knowledgeable and efficient. Explain everything step by step and even showed me how to make my machine last longer. Thank you for your assistance and amazing staff. God Bless


Map of Austin, TX

fast and easy microwave repair!




they were awesome - we were able to schedule them quickly, they came on time with the part that was the most likely causing our microwave problem and fixed it really quickly! so much better (and cheaper!) than buying a new microwave!


Map of Dripping Springs, TX

Nan




Brandon called to let us know he was running early and to see if he could come earlier than expected. Loved that! He was in and out in a short time. Professional and efficient. No complaints.


Map of Red Rock, TX

Great Service!




Joseph was outstanding! Very personable, great personality, great customer service, very knowledgeable. We were so happy with Joseph's service.


Map of Seguin, TX

Great service





Map of Austin, TX

Washing Machine Warranty Repair




On time, efficient, great service.


Map of Round Rock, TX

Awesome service!





Great service, personable




The guys who came to the house were very friendly and knowledgeable. They did a great job.


Good service.




Just the facts. Arrived within the window of time. Called before arrival to let us know approximate time. Friendly & worked to complete replacing parts. Took three visits to get the appliance working. Did not test before service personal left. Only received one receipt out of the three visits. We would like our other two receipts. Hoping the appliance continues to work.


Great experience




Great experience. I will definitely go with these guys next time I need an appliance repaired.


Knowledgeable and Personable




Knowledgeable and Personable


great service




the service was top notch. the technicians were professional, friendly and very knowledgeable. There arrived on time and did an excellent job


Review a little premature as work is not yet done!





Excellent product knowledge and service




Na


Excellent service




Kevin was very professional and thorough


Great service. Brandon was very nice . He new his stuff and had parts on his truck. Great





Great service.




Scott knew what the problem was and repaired it. Knowledgeable and friendly.


Doug




Excellent service


Quick and Eady





Gene




Did a good job of troubleshooting mircowave. Thanks


Great Service - very professional & polite





Paniced over thinking my Fridge was a lemon




Tyler was honest and helpful in letting me know how to take care of my fridge and maybe make it last longer.


Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS322FDAM02 Arrived onsite for customer complaint of icemaker not dispensing cubed ice. Inspected container and found guide rod not installed properly. Properly installed container. Tested ice dispenser. Unit now dispenses cubed and crushed ice. No other issues found. All water connections were dry at time of service.

Near Landfill Rd, Holland, TX 76534
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW8740DW0 "Arrived onsite for customer complaint of front load washer continuously draining and won’t stop. Removed front panel and found extensive build up in drain trap. Removed all obstructions and reassembled. Found error code F9E1 (Long Drain). Cleared error codes and did manual test cycle. Unit fills,washes,drain and spins as intended. All water connections were dry at time of service."

Near S Ann Blvd, Harker Heights, TX 76548
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WEG515S0FS0 Arrived on site to test unit for oven not working. Test unit and found bake not receiving gas. Test valve and found switch was missing. Replaced valve test unit and unit test good. Oven heated to 350 no gas leaks found at this time job complete.

Near N Bluff Dr, Austin, TX 78745
Clif L.

Clif L.

WASHER MAYTAG MHW5100DW0 Arrived on site to diagnose a washing machine that is making unusual noises during spin cycle. Found air trap hose has come disconnected from unit causing unusual knocking when spinning. Reset air trap hose to proper position and insured it was locked into place. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Spillman Ranch Loop, Austin, TX 78738
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on site. Check for no cooling issues. Found temperature refrigerator at 38° and zero in the freezer. customer stated that it takes a long time for refrigerator compartment to cool down. Instructed customer that it does take a while for unit to cool down in the refrigerator compartment and also let her know she can adjust damper from freezer to allow more air to the refrigerator compartment to try to cool down quicker but it does take a while. Everything is working as designed. No leaks present. Job complete

Near Lone Oak St, Seguin, TX 78155
Wesley P.

Wesley P.

MICROWAVE FRIGIDAIRE FFMV162LS Arrived on site and installed control to repair blank display. Unit operating as designed.

Near Godwit Dr, Pflugerville, TX 78660
Lou S.

Lou S.

WASHER AMANA NTW4516FW3 "arrived on site to inspect washer not draining/spinning. I placed the unit in diagnostics and it showed F0E5 error code-off balance load detected. I cleared the code and continued with testing and the unit operated as designed. I tested the motor for voltage and continuity and it was good. I tilted the unit back and checked underneath and all was good. I advised the customer of my findings. No water leaks observed during service, job completed."

Near Schulenburg Court, Georgetown, TX 78626
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ0 "Arrived on site for unit missing back when, replaced roller and river and tested good no leaks on site"

Near Bosswood Dr, Austin, TX 78727
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site. Replaced all hoses and ran cycle, all functions tested OK. No leaks present. Job complete"

Near Sherrill Rd, Kingsbury, TX 78638
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site. Checked for door issues. Found harness in freezer door torn. Replaced freezer door and cycled water and ice, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete"

Near Mineral Springs Rd, Lockhart, TX 78644
Steve C.

Steve C.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site for the unit is not making ice. Tested the unit and found the external drain pump turns on then the unit turns off. Found the external drain pump is defective. Replace the drain pump and tested the unit. Unit works properly and all water connections were drawing at the time of service.

Near Hannahs Way, Burnet, TX 78611
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for light that will not shut off. Vent hood light will not shut off. Replaced control due to stuck light relay. Unit now operates properly.

Near Peregrine Way, Leander, TX 78641
James C.

James C.

DISHWASHER GE GDT625PSJ6SS Arrived on site and tested operation. I found the door leaking from the right side. Inspected gasket and found it to be deformed on upper right corner. Installed new gasket and tested. Unit operating properly and no leaks found after repair. Job complete

Near Constitution Dr, Lago Vista, TX 78645
James C.

James C.

RANGE WHIRLPOOL WFG530S0ES1 "Arrived on site and used bubble solution on all gas connections, valves and orifices. I found no gas leaks from any connections. Advised customer of findings but due to documentation of a leak at the center orifice I replaced the center burner valve. Tested operation and found unit working properly and no gas leaks detected. Job complete"

Near Uhland Dr, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Arrived on site for water leaking in fresh food. Found no ice build up on evaporator cover,ran diagnostics correct firmware on control. Removed unit found excessively large gap between drain tube and liner. Added sealer around large gap to prevent warm air entering fresh food compartment"

Near Crownover St, Austin, TX 78725
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL GI5FSAXVY02 "Arrived on site to install previous diagnosed part. Removed failed chute assembly and installed new. Tested operation, all tested good. No water leaks present."

Near Wood Rock Dr, Round Rock, TX 78681
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on job for complaints of water leaking and lights not working. Put into diagnostics and failed test 17 per tech sheet. Will need new light switch. Housing isn’t sealing correctly, will need to replace housing to complete.; ordrng 1 W11194438 (HOUSING ) and 1 WPC3680310 (light switch)"

Near Edwards Blvd, New Braunfels, TX 78132
James C.

James C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. I found a fault for the owi sensor. Inspected sensor and found harness was not locked in completely. Secured connector and tested operation. Unit working properly and no faults after diagnostics cycle. Job complete

Near Center St, Jonestown, TX 78645
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW94HEXW2 Arrived on site for washer getting over fill error and during diagnostics it timed out in draining portion . Replaced water level switch . Tested unit and all checked normal . No water leaks detected at time of service . Job complete .

Near Winnipeg Cove, Austin, TX 78759
Leonardo C.

Leonardo C.

MICROWAVE JENN-AIR JMW2430DP02 Arrived on site to test unit for broken glass on microwave door. Found glass broken replaced door test unit and unit test good job complete.

Near Stamford Ln, Austin, TX 78703
Diego G.

Diego G.

WASHER WHIRLPOOL MHW6630HC0 "Arrived on site. Check for no water issues. Found loose connection at water valve not allowing cold water to come inside unit. Repositioned connector and reconnected to valve. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near South State Highway 123, Seguin, TX 78155
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID WRV986FDEM00 "Arrived onsite for customer complaint of 5 door refrigerator making loud humming noises. When arrived,found noises have dissipated. Advised customer to make sure door are closed all the away to not allow warm air to enter. No other issues found. All water connections were dry at time of service."

Near Mustang Trail, Harker Heights, TX 76548
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRBL109ESS00 "Arrived on site for door handle loose, found screw stub not completely set, corrected and reinstalled handle and Testd good, no leaks on site"

Near Teakwood Dr, Austin, TX 78757
Scott  M.

Scott M.

WASHER FRIGIDAIRE FFLE1011MW1 Arrived on site for washer not working unless dryer is running . Checked voltage to unit at terminal block and found one of the legs is dropping off. Slightly twisted cord inoutlet and got full voltage and washer came on . Recommended a new cord as well as replacing outlet . No water leaks detected at time of service . Job complete .

Near Cascadera Dr, Austin, TX 78731
Kevin B.

Kevin B.

WASHER MAYTAG MHW5500FW1 "Arrived on site and inspected washer and found customer is having trouble spinning out two bathmats at the end of a normal cycle. All other loads customer attempts complete properly. There is no saved error codes, Spoke with tech line and customer is experiencing unbalanced loads from not having enough items in washer. When washer is run on a drain and spin cycle with only one more bathmat it will complete spin properly. Washer is operating normally, no water leaks detected at time of service."

Near Watkins Way, Austin, TX 78746
Steve C.

Steve C.

REFRIGERATOR FRIGIDAIRE FPRU19F8RFE Arrived on site for the unit is not working at all. Test of the units and found the user interface is not readable and none of the lights or components will turn on. The user interface is not responsive. The unit will need a new electronica control and the overly if needed.; ordrng 1 297269408 (overlay) and 1 297326524 (electronic control)

Near TX-29, Kingsland, TX 78639
Clif L.

Clif L.

DISHWASHER WHIRLPOOL GU2700XTSS1 "Arrived on site to replace control panel on a dishwasher. Replaced control panel and tested unit, found everything is functioning properly at this time. There are no water leaks at time of service."

Near Green Terrace Cove, Lakeway, TX 78734
Clif L.

Clif L.

MICROWAVE KITCHENAID KBMC140HSS05 Arrived on site to diagnose a microwave that will not turn on. Upon removal of control panel found all wires disconnected and control board smashed by previous companies attempt to repair. Control board is no longer available and unit cannot be repaired. Only service fee collected at this time and pictures taken for documentation purposes attached to quick pics.

Near Holiday Hills Cove, Austin, TX 78732
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT720PADM0 "Arrived on site for dishwasher not cleaning dishes. Customer stated that it’s not dissolving soap. Per diagnostics mode, error F7-E1 heating circuit was interrupted and F5-E1 door latch stuck opened. Monitor test cycle and found motor running opened and closing door durning test and motor did not continue to run. Tested voltage to motor and found within range. Canceled test and ran again and found motor not activating. Tested voltage to motor and found within range. Tested motor resistance and found out of range. Found failed sump motor.Removed failed motor and installed new. Found door falling open, made minor adjustment to door springs. Performed test cycle and monitored for leaks. All tested good, no water leaks present. 1 year warranty on part and labor."

Near Condor Way, Pflugerville, TX 78660
Robert J.

Robert J.

WASHER MAYTAG MVWB765FW1 Arrived on job for complaints of no water. Water is turned on but non going to machine. Replaced valve ran test all operation normal.

Near Hopper Court, , TX 78132