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Appliance Express
Appliance Express 4.5 star rating 145 reviews
Karol M.'s Review Karol M.
5.0 star rating

We had various annoying issues with our Whirlpool refrigerator that finally caused us to call the manufacturer before the warranty expired, and Appliance...

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Tyler S.'s Review Tyler S.
5.0 star rating

Joseph was phenomenal. He took the time to explain even the smallest things and answer any questions I had. He walked us through even the most basic of...

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Local Reviews
for Central Texas

Rated 4.9 out of 5 stars based on 1261 customer reviews

Our Reviews by City

Austin, TX (261)
Buda, TX (10)
Hutto, TX (29)
Kyle, TX (17)
Tow, TX (1)
Waco, TX (21)


Map of Georgetown, TX

Great service!




Tommy did a great job.


Map of Austin, TX

Excellent service




Clif is very knowledgeable and did a great job repairing my fridge, and did a thorough check of the entire system while he was in there!


Map of Cedar Park, TX

Great Service - Very Professional





Map of Cedar Creek, TX

Great service




Very professional


Map of Georgetown, TX

Great service and friendly technician




Steve was great in helping diagnose the problem with our GE electric stove. He explained the issue and what we needed to do from here. Very professional and helpful.


Map of Bastrop, TX

Great Service





Map of Buda, TX

Great service





Map of Belton, TX

Efficient and very nice!




The Maytag washer was not out of warranty and quit working. Mike G fixed it in a timely manner and I appreciated his explaining what had happened.


Map of Georgetown, TX

Great service!




Jerry knows his stuff! Appreciated his attention to detail. Will call Appliance Express next time something isn't working properly.


Map of Round Rock, TX

Awesome & Quick Service




Tyler was great and quite efficient at his job. Did not take too much time once he identied the issue and fixed it right away. He also was accommodating that I was a conf call, and did not seem bothered by it at all.


Quick, accurate service!




Quick service. Repairman arrived with the correct repair parts and installed them if a few minutes. Our washer is working great now.


Satisfied customer




Steve was efficient, professional and respectful. He quickly identified the issue, had the needed part on hand, and made the repair in less than an hour.


Great




Excellent


On time, great service and quick answer to repair my refridgerator!




Luis arrived a little early and got right to work. Figured out what was wrong with the ice maker, got it fixed and working! All in 30 minutes! Great job!


Consistently awesome service




Lou is awesome and helped us with the washer/dryer. Would recommend him to others needing service.


Allen




Happy 😀


Great Service





Knowledgeable




Tyler was a pleasant person who clearly knew what he was doing. He spoke kindly and was very helpful. I’d recommend him.


Great service




He found the problem quickly.He explained the problem,and removed the problem.I had Great Service.


Builder




Always on time


Great service




Great service. Great technician. Nathan did a great job.


fix wash machine man was fast and answered all questions





Larry




Highly professional and great knowledge of the appliance


Dependable, professional service




Nathan was polite and professional. He diagnosed and repaired the problem with the leak in our refrigerator as efficiently as possible.


Great Service





Tyler B.

Tyler B.

Near Forest Creek Dr, Round Rock, TX 78665
Thomas L.

Thomas L.

Arrived on site for no operation. Found cutter grid not working as it was disconnected. Reconnected and watched a slab if ice being produced. Cutter grid is now working. All water connections are dry.

Near Singleton Bend, Marble Falls, TX 78654
Joseph C.

Joseph C.

WDF520PADM7 Arrived on site for “unit fills, but does not drain” complaint. Inspected unit and found unit had been installed without knocking out disposal drain plug. Removed plug from disposal and tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Clary Way, Austin, TX 78723
Dona W.

Dona W.

Arrived on site for fridge warm, found evap motor not turning not allowing for air flow in he ff section, replaced evap motor. Verified air flow checks good. Unit is not hooked to water.

Near Pritchard Rd, Temple, TX 76501
Arthur B.

Arthur B.

MVWC565FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washing not completing cycles and leaking from bottom. Filled unit up to locate leak. Could not find leak coming from unit. Advised leak could be coming from wall. Also found unit will not agitate. Unit will need new capacitor to complete repair. R/S customer for Monday 8/20. All water connections were dry at time of service.

Near Acorn Creek Trail, Killeen, TX 76542
Kevin B.

Kevin B.

Arrived on site and inspected refrigerator and found frost buildup is blocking airflow on evaporator. Spoke with tech line and they recommended replacing thermistor and gave part number W10384183, SR7722715071. No water leaks from connections at time of service.

Near Alsatia Dr, Austin, TX 78748
Nathaniel B.

Nathaniel B.

Model MHW6000AW0, Arrived on call for water leaking from bottom lower corner of washer, found no leaks from top or lower of washer but do see signs of sudsing and at top vent tube shows signs of over soaping and only water marks are from vent tube area running down the back area of the washer, found that customer is over soaping, instructed customer on soap usage, customer is on a water softener and so if using downy and plain was soap use half of number 1 on soap cups of each to prevent over sudsing, cleared all suds from inner tub, customer to use this soap instruction and see if issue returns, also instructed customer on cleaner due to the cleaner she is using is allowing suds to form, instructed customer whirlpool only recommends affresh cleaner or washer, no water leaks at time of serrvice, call complete.

Near Mount Ellen St, Hutto, TX 78634
Tyler B.

Tyler B.

Near Donato Pl, Hutto, TX 78634
Arthur B.

Arthur B.

NTW4516FW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not filling properly and getting clothes clean. Ran diagnostics and found no error codes. Contacted WPL Techline Dave SR#7722714399 and states that this unit has a 4 position water level switch and will do a short fill and add water unit software is satisfied with fill. Techline advise unit is working as designed. No other issues found. All water connections were dry at time of service.

Near Bacon Ranch Rd, Killeen, TX 76542
Kevin B.

Kevin B.

Arrived on site and inspected microwave and found it is heating but control display is not operating. Control need to be replaced and also touch panel to ensure repair on next visit, parts are no longer available microwave can’t be repaired, job complete

Near Westbank Dr, West Lake Hills, TX 78746
Tyler B.

Tyler B.

Near Walleye Way, Round Rock, TX 78665
Luis M.

Luis M.

Refrigerator-replaced failed main control

Near Morning Cloud St, Lakeway, TX 78734
Arthur B.

Arthur B.

WRX735SDBM00 (French Door Refrigerator) - Arrived onsite for customer complaint of icemaker not dispensing ice. Removed ice bin and found icemaker is not making ice. Dispenser motor does work, but icemaker got stuck mid harvest. Unit will need new icemaker. Also found shelf bin cracked and not holding items. Ordering new icemaker and bin. R/S for Monday 8/20. All water connections were dry at time of service.

Near N 60th St, Killeen, TX 76543
Dona W.

Dona W.

Arrived on site for no water flow out of dispenser. Found filter not allowing for water flow. Removed filter, flow is good. Installed filter and bled line. Unit is now working to spec, checked temps and ice production is good. Did not pull fridge out, all water connections dry. Rf100 $99.99 tax 8.25 total 108.24 collected through check.

Near Landmark Inn Ct, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site for a no cool condition. Found unit had a defective thermostat. Replace. All operations are all now working. Unit will need time to cool down.

Near Silverstone Dr, Georgetown, TX 78633
Brandon C.

Brandon C.

Arrived on site for part install of dryer feet, I installed dryer feet, unit tested good.

Near Corran Ferry Dr, Austin, TX 78749
Dona W.

Dona W.

Arrived on site for both ovens seeming too cold, found both units are around 20degrees low, calibrated both ovens by 10 degrees, verified temperatures were even after calibration. Showed customer how to calibrate oven. Builder Jason is paying for repair. Job code pr210 169.99 sales tax 14.02 total of 184.01. Spoke to Erika- calling builder to get payment. All operations check good.

Near Sweetleaf Cove, Georgetown, TX 78633
Arthur B.

Arthur B.

WRX735SDBM02 (French Door Refrigerator) - Arrived onsite for customer complaint of no ice production intermittently on French door refrigerator. Found unit not making ice. Per last conversation on Techline, HV board needs to be replaced. Advised customer that board is not available. Part may need to come from factory. OF to be in contact with customer to R/S. All water connections were dry at time of service.

Near Lazy Dr, Belton, TX 76513
Lou S.

Lou S.

arrived on site to inspect washer showing error codes. Upon further inspection, I found that the unit had water in the bottom of the tub as if the drain pump did not come on. I attempted to placed the unit in diagnostics, but the when I plugged the unit in, the drain pump attempted to come on but sounded as if something was logged in it. Using my wet vac, I removed all of the water from the unit and inspected the drain pump and found approximately five screws/nails inside the the outer tub and inside the drain pump. I removed and replaced the drain pump and tested the unit and the unit operated as designed with no error codes. No water leaks observed during service, job completed.

Near TX-29, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model WRS588FIHV00, Arrived on call for ice maker makes ice and then melts and freezes a big block of ice in the ice bucket and water runs out the dispenser, found that ice maker mold is broken so when fills runs in to ice bucket, replaced ice maker and it flexed but did not return to home position, found wires broken at bottom freezer door hinge see pics, instructed customer that door orders take 6-8 weeks office will reschedule with customer., no water leaks at time of service. Turned ice maker off.

Near Old Antioch Rd, Smithville, TX 78957
Thomas L.

Thomas L.

Arrived on site for no cool. Found unit to have a defective compressor start device. Replaced . Unit now starts properly. Office Callie ran card.

Near Skyline Rd, Georgetown, TX 78628
Arthur B.

Arthur B.

MVWX655DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer lid cracked near hinge. Found plastic frame cracked near hinge and causing lid not to close correctly. Removed defective lid and installed new replacement. Reassembled. New lid now closes properly. No other issues found. All water connections were dry at time of service.

Near Event Dr, Salado, TX 76571
Luis M.

Luis M.

Refrigerator-replaced failed main control

Near Danli Ln, Austin, TX 78749
Dona W.

Dona W.

Arrived on site for no ice production, found bf in test 120 showing IM bin full when unit has no ice inside of bucket. Replaced icemaker and verified unit filled and started production. All water connections dry, did not pull unit out of wall.

Near Rancho Lorena Dr, Lorena, TX 76655
Steve C.

Steve C.

Arrived on site for the unit will not heat. Tested the unit and found the wall plug is loose. Advise customer to call a electrician to fix the wall plug. Unit is working properly. Customer paid for the service fee and gave the customer a military discount.

Near Sunrise Valley Ln, Georgetown, TX 78626
Nathaniel B.

Nathaniel B.

Model WRX986SIHV00, Arrived on call for interior lights going on and off intermittently, found all lights are working but intermittently with one door open and the rest closed the interior light will not go out with all light switches pressed, installed led control and all interior lights are going on and off as they should, also found that adapter is forming ice at the back of it and ice room door seal has a defect in it will need sealer gum, white adapter kit with fan and ice door door, will reschedule for 8/21/18, no water leaks at time of call.

Near Mauna Kea Ln, Bastrop, TX 78602
Arthur B.

Arthur B.

MEDB835DC4 (Dryer) - Arrived onsite to install dryer motor and wheel to dryer. Upon disassembly,found undergarments lodged in blower wheel housing. Removed obstruction and reassembled. Dryer now heats and tumbles quietly. Did not need motor nor blower wheel. Dryer vent and lint trap was clean of lint at time of service.

Near Walker Cir, Salado, TX 76571
Tyler B.

Tyler B.

Near Prairie Dunes Dr, Georgetown, TX 78628
Wesley P.

Wesley P.

KOCE500ESS06 Arrived on site and found unit control preventing micro cycle. Replaced control. Unit is now operating as designed. Advised customer on repair, all checks good,

Near Rokeby Cove, Pflugerville, TX 78660
Diego G.

Diego G.

Arrived on site. Checked for no ice issues. Found module on ice maker bad. Replaced icemaker assy, all functions tested ok. No leaks present. Job complete.

Near Garlic Creek Dr, Buda, TX 78610