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Local Reviews
for Central Texas

Appliance Express Rated 4.8 out of 5 stars based on 8230 customer reviews

Our Reviews by City

Austin, TX (2181)
Buda, TX (113)
Burnet, TX (100)
Dale, TX (11)
Elgin, TX (46)
Hutto, TX (113)
Kyle, TX (132)
Manor, TX (80)
Temple, TX (128)
Tow, TX (3)
Waco, TX (92)


Map of Canyon Lake, TX

Excellent service




Review of Appliance Express

The technician James was courteous and professional. He kept us informed of everything during the process of the repair..


Map of Round Rock, TX

Great customer service




Review of Appliance Express

Your technician was prompt, courteous and professional! He got the job done, answered all my questions and even played with my dog. I would highly recommend your company and would not hesitate to call again if needed!


Map of Belton, TX

Bethany




Review of Appliance Express

Awesome service & very personable!


Map of Leander, TX

Wolsch




Review of Appliance Express

My experience was y'all was great excellent service man an assistant very knowledgeable of job did good job


Map of Austin, TX

Andrew




Review of Appliance Express


Map of The Hills, TX

KitchenAid




Review of Appliance Express

Always GREAT service from A.E. Best Appliance repair in Central Texas!!


Map of Blanco, TX

Sally




Review of Appliance Express

Fast, clean, knowledgeable, professional


Map of New Braunfels, TX

Great service from a knowledgeable technician




Review of Appliance Express

Noel has proven to be very knowledgeable with all off our covered appliances. His courtesy and professional expertise has quickly resolved issues with our appliances.


Map of Pflugerville, TX

Prompt, quick, friendly service




Review of Appliance Express

My washing machine was fixed within 30 minutes. The technician was both friendly and informative. Cost was covered by manufacturer's warranty.


Map of Lakeway, TX

Great service




Review of Appliance Express

Problem resolved quickly


Coleman




Review of Appliance Express

Very satisfied


rich experience with good service




Review of Appliance Express

we are glad to have appliance express repaired the issue of my freezer which leave a deep impression to us.


Good Job




Review of Appliance Express

I hope he fixed the slide in the ice maker by cleaning it out and greasing it. Too bad he did not do that on the first visit. If that doesn't work, then I have to spend, according to James, $150.00 for the part and $100.00 labor. Let's hope he fixed it and I don't have to spend any additional money on this refrigerator.


Great job!




Review of Appliance Express

Great phone experience with a fast appointment. Even got Andy a day early, as time opened up. He was polite and knowledgeable. He even discussed tips for the best results for our washing machine.


great




Review of Appliance Express

he did great job. was on time. no complaints. very nice and frei iwndlyndly. on time. was very courteous and friendly. good job. company email very easy to use.


Suzanne




Review of Appliance Express

Excellent service. Wore a mask and safe distanced. Friendly and respectful.


Service call




Review of Appliance Express

Awesome service and great repairman!


Great work




Review of Appliance Express

On tome as promised


Dishwasher




Review of Appliance Express

Other than having to wait 2 1/2 to complete the repairs due to parts, everything went great.


Excellent system analysis




Review of Appliance Express

The service team analyzed effectively the condition of a non functional refrigerator which had been checked out several days before by another team which overlooked a significant failure in certain elements of the equipment.


Great service , good price




Review of Appliance Express

Very friendly, fixed the problem


Jericho




Review of Appliance Express


great service




Review of Appliance Express


Quick and easy




Review of Appliance Express

Clif was helpful, and took care of the problem quickly, and efficiently. They were able to get us on their schedule quickly too. Which I was thankful for.


Thorough and professional




Review of Appliance Express

Matthew went the extra mile in troubleshooting our washer's issue. He was able to get the parts ordered and installed as soon as possible. Very pleased with Matthew and Appliance Express!


Richard P.

Richard P.

RANGE KITCHENAID KESS907SSS02 Arrived onsite for the range not working. During testing found that there is good voltage going found that the UI is not working. Will need to replace both controls. Ordering parts and office to schedule. ; ordrng 1 WP9760889 (latch)

Near Doolittle Dr, Wimberley, TX 78676
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.

Near Thousand Oaks Loop, San Marcos, TX 78666
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDS01DJSS0 Arrived on site to test unit for unit not heating. Test unit and found heating element coming on. Showed customer hot to turn heating on job complete.

Near Squires Dr, Lakeway, TX 78734
Tommy O.

Tommy O.

RANGE WHIRLPOOL WFE525S0JS0 Arrived onsite for door stuck locked. Found latch bar had fallen off track. Removed both door latch and made sure all was on track. Tested unit all tested good. Job Completed.

Near N Mays St, Georgetown, TX 78626
Tommy O.

Tommy O.

RANGE WHIRLPOOL WFE525S0HS1 Arrived onsite for door not closing properly. Upon arrival found both hinges damaged replaced hinges. Tested door all tested good.

Near N Mays St, Georgetown, TX 78626
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onsite for refrigerator with interior light not working. Upon inspection I confirmed the RC lights out as well as the FC light. I replaced the FC light and that restored power to all the RC lights. Job complete.

Near Paige Cove, Cedar Park, TX 78613
Robert J.

Robert J.

DRYER WHIRLPOOL WED8800YC0 Arrived on job to reverse door swing. After replacement test operation.

Near Playing Cypress Dr, San Marcos, TX 78666
Scott  M.

Scott M.

DRYER WHIRLPOOL WED560LHW1 Arrived on site for dryer making a lot . Found blower wheel broken . Will need to replace wheel. Please call to set return .; saved tckt

Near San Antonio St, Austin, TX 78705
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRT311FZDB "Arrived on site to inspect fridge for not cooling lower sections, upon inspection found the evap fan stopped and ice surrounding upper evap lines, replaced motor and it started, tested thermistor and found the sensor open, tried to rewire with one I had extra, no change to ohms, ordering wire. Office to reschedule ; ordrng 1 W10384183 (THERMISTOR )"

Near McQueeney Rd, New Braunfels, TX 78130
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site for refrigerator condensation in RC. Upon arrival customer informed that issue is food freezing in RC. Found improper air flow due to evaporator cover. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11024683 (cover-evap)

Near Nueces Ct, Boerne, TX 78006
Jonathan M.

Jonathan M.

DISHWASHER GE GDWT308V00BB Arrived on site for a dishwasher that is not filling with water and has door damage. Inspected unit and working. Found door damaged appeared to be some of the plastic bubbling around the vent and appeared to be cosmetic. Tested unit and her normal operation and unit filled and ran as designed. Tested unit two other times to ensure unit is going and unit worked properly. Checked drain hose and found drain hose running uphill into the garbage disposal. Advise customer that it is possible whenever they are running water down their sink that it is backfilling into the dishwasher and causing the unit not to fill because it already had water in it. Advise them to adjust their drain hose to go downhill into the garbage disposal and unit is working as designed. Call complete.

Near Pinto Loop, Robinson, TX 76706
Jimmy J.

Jimmy J.

RANGE AMANA AGR5330BAS3 Arrived on site for damaged range. Upon inspection found there was not any damage but just the gap between the range and UI. This area is just the gap where the oven vent protrudes from the top to allow heat to escape. Upon further inspection found the bottom oven assembly was bowed. Ordered new bottom oven assembly for installation next week. ; ordrng 1 W11098799 (bottm-oven)

Near Catania Loop, Round Rock, TX 78665
David S.

David S.

REFRIGERATOR AMANA ASD2275BRB01 Arrived on site for fridge leaking. I inspected the unit and work area. I found the freezer bottom full of ice and the drain tube clogged. I cleared the ice and cleared the restriction from the drain tube. I also found the crisper draw broken and unusable. I am ordering a crisper draw WPW10178772 to complete the repair . Office will reschedule part is showing expart. ; ordrng 1 WPW10178772 (pan-crispr)

Near Crown Oaks Dr, Austin, TX 78753
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for customer complaint of dent in front panel, ordering panel. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11024139 (DON’T PANEL)"

Near Cordill Ln, Spicewood, TX 78669
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site to inspect cooktop issues. Upon further inspection, I attempted to test the burners and no gas come on and the ignitors didn’t arc. When I pulled the drawers out from underneath the unit, I found the gas line and regulator in the top drawer and the unit mounts in the bottom drawer. When I went to install the gas line/regulator, I find the manifold stem where the regulator attaches, was broken. I am ordering the manifold and mounting screws and scheduled return service No gas leaks detected during service.; ordrng 1 W10594394 (manifold) and 4 WP7101P062 (WP7101P062)s"

Near Groesbeck Ln, Leander, TX 78641
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED6620HC1 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Tested voltage going to the dryer and found 120 V going from L1 to neutral, but 7 V going from L2 to neutral and 81 V going from L1 to L2. I advise the customer that their issue appears to be an electric pressure you into having an electrician come to fix the outlet or breaker. Call complete."

Near Farm-To-Market 1991, Clifton, TX 76634
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL CAM2742TQ2 "Arrived n site for washer intermittently spinning and leaking. Inspected unit and work area. Found major rust buildup on gear case. Found signs of water leaking from drain pump. Performed diagnostics and tested operation. Found unit spinning at time of service. Will need to replace gearcase, coupler, basket drive and coupler.

Near Co Rd 256, Liberty Hill, TX 78642
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL RBS305PVS03 Arrived on site to test unit for unit not heating due to oven turning off. Test unit and found sensor not plugged in all the way making unit not being able to read temp. S3cured sensor test unit and unit test good no charge job complete.

Near Swiss Alps Ct, Austin, TX 78738
James C.

James C.

WASHER MAYTAG MAV5758EWW Arrived on site and tested operation. Found all functions test good and unit operating properly at this time. Unable to determine exact part that caused drain issue. Job complete

Near Post Oak Bend Loop, Marble Falls, TX 78654
Al R.

Al R.

MICROWAVE WHIRLPOOL KMBD104GSS01 Arrived on site to install previously ordered part.Removed and replaced the damaged tray.Job complete

Near E 23rd Ave, Belton, TX 76513
David S.

David S.

DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site for dishwasher no starting. I inspected the unit and work area. I found the UI unresponsive. I power cycled the unit and found the UI working again. I entered diagnostics and found fault code F5E1 door switch stuck open, F2E2 UI unresponsive. I gained access to the door latch and replaced with new. I ran the unit through a diagnostics cycle and the unit operated as designed. The unit will need a new control UI W10910626 to complete the repair, as the UI is intermittently failing. The part is showing to be an expart. The office will reschedule when we have an eta on the part. ; ordrng 1 W10910626 (panel-cntl)"

Near Cascada Lane, Round Rock, TX 78681
Kayman B.

Kayman B.

COOKTOP KITCHENAID KCGD500GSS00 Arrived onsite to install previously diagnosed parts. I installed the manifold valve and switch harness. I tested unit and it’s working as designed at this time. No gas leaks detected during time of service. Job complete.

Near Churchill Cove, Cedar Park, TX 78613
Kayman B.

Kayman B.

RANGE WHIRLPOOL WEG750H0HZ0 Arrived onsite for safety call gas leak on slide on range. Upon inspection I found the gas company had tagged the valve under the cabinet and put a paper on the cooktop stating do not use and hat the LF and RR burners were leaking . I turned the gas to the on position at the valve under the cabinet when I arrived I called techline to assist in finding the gas leak. With none of the orifices showing a leak with my bubble solution techline advised me to speak with safety to see if they want me to find the leak. ; ordrng 1 GASLEAKDETECTOR (GAS LEAK DETECTOR )

Near McCoy Loop, Austin, TX 78717
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Arrived on site for refrigerator hinge issue and unit making still making noise. Removed failed hinge and replaced with new. Checked unit for noise, compressor and fans run with no abnormal sound, found condenser coils rubbing making noise. Made needed adjustments. All operations are normal. No water leaks present at time of service."

Near Eland Ave, Bastrop, TX 78602
Chase S.

Chase S.

REFRIGERATOR KITCHENAID KFIV29PCMS02 "Arrived on site to repair refrigerator for not cooling properly and no ice production. On arrival found RC temp at 42 and RC temp at 12. Sealed system pressures were 110 PSI on the high side and a 12' vacuum on the low side. All fans were running and no signs of dye were found anywhere on the unit. Decided to add refrigerant to get unit to proper pressures and replaced pantry UI. Advice customer to give unit 48 hours to reach temperatures and sea ice production. It appears that there may be a very small refrigerant leak somewhere in the system that is not visible but we will need to give unit time to see how it responds. No water leaks present after repairs, job complete"

Near Medicine Hat, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT790SAYM2 Arrived on site to replace sump and motor. Replaced motor test unit and unit working correctly no leaks present Job complete

Near La Rosa Dr, Austin, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL MDBH949PAW3 Arrived on site to test unit for not washing. Test unit and foundunit getting plenty of water in and plenty of pressure. Could not duplicate the problem. Job complete

Near Oakwood Cove, Austin, TX 78731
Al R.

Al R.

OVEN WHIRLPOOL WFG320M0BW2 "Arrived on site and tested the levels of carbon monoxide and levels in the unit were within range of state standards.Unit back panel was also secured to unit as designed.Tip bracket was dropped off

Near Kim Ave, Copperas Cove, TX 76522
Noah D.

Noah D.

OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site to inspect oven for not heating correctly, upon inspection found the model and setup on a combo oven, changed setup to double oven. Complete"

Near Vintage Way, New Braunfels, TX 78132
David  Z.

David Z.

WASHER WHIRLPOOL WTW4800XQ2 "Arrived on site to diagnose washer that was not washing clothes and had almost overfilled, blinked lid lock light. Put in diagnostic mode and found errors for stuck key and basket speed sensor. Found gear case almost locked up. Tried and freed the gear case, but on diagnostic mode it sounds like a freight train. Unit needs a new gear case and control.

Near Courtyard Dr, Austin, TX 78731