Tommy

Appliance Express Rated 4.9 out of 5 stars based on 91 customer reviews

We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Leander, TX 78641
Tommy
Job Details: 10/14/2021
Arrived onsite for dryer making sound. Upon arrival found unit is operating as designed. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near Leander, TX 78641
Tommy
Job Details: 10/14/2021
Arrived onsite for previously diagnosed parts. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Leander, TX 78641
Tommy
Job Details: 10/14/2021
Arrived onsite for oven not operating. Upon arrival found fuse had poppped due to recent storm causing power Outage. Unit is now operating as designed. Job Completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS00
Near Cedar Park, TX 78613
Tommy
Job Details: 10/14/2021
Arrived onsite for refrigerator fc section frozen over. Upon arrival found fc section completely frosted. Spoke with customer on doing completely 48 hour defrost..; ordrng 1 W10667607 (Rc thermistor)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Leander, TX 78641
Tommy
Job Details: 10/14/2021
"Arrived onsite for previously diagnosed parts. Removed water from unit using shop vac, Ordering correct pump.; ordrng 1 W11399437 (Pump)"
tommy
Round Rock, Texas
10/15/2021
He was very thorough and explained about what may have happened to the knobs. He was quick and cheerful. Jackie Holland
Overall Experience
Chris W
Georgetown, Texas
10/14/2021
Tommy was great. No complaints about him. It just took way too long for Appliance Express to get the part. Tommy was given the wrong part on his initial visit a few weeks ago, because apparently the wrong part was ordered, so we had to wait on a re-order of the correct part. It's fine... but that's the reason for 4 stars instead of 5.
Overall Experience
James M
Round Rock, Texas
10/14/2021
Was very accurate and immediately got to work, diagnosed and replaced broken actuator, no problems. Appreciate the courtesy and professionalism.
Overall Experience
Vijay
Round Rock, Texas
10/14/2021
Very good
Overall Experience
Ronnie
Leander, Texas
10/08/2021
Very knowledgeable with these appliances. He's always in good spirits.
Overall Experience