Service History

Local Reviews

Rated 4.9 out of 5 stars based on 1145 customer reviews

Jerry C.

Jerry C.

WMH32519FB0 Arrived to inspect flickering internal light. I found the unit had failed since the service call was added. I removed and replaced all switches and mounts for the door and then replaced the fuse. The unit worked as designed and heated well.

Near Volente Lane, Leander, TX 78641
Thomas L.

Thomas L.

Arrived on site for unit not filling with hot water. Found no power from control to hot solenoid. Replaced control. Now hot solenoid is chattering. Replaced valve. All operations are normal and connections are all dry.

Near Rosemount Dr, Round Rock, TX 78665
Clif L.

Clif L.

Maytag washer MVWC416FW0. Arrived on site to diagnose a washer that is shaking during spin. Found unit not leveled properly causing abnormal shaking during spin. Leveled unit and found all is working properly at this time. No leaks were found at time of service.

Near Cascada Cove, Georgetown, TX 78633
Jerry C.

Jerry C.

WMH73521CS5 Arrived to inspect no power and door error. I found the unit would not power up and I removed the switches and mounts and replaced them. I replaced the main fuse and tested the unit. Operational test good.

Near Lakeline Mall Dr, Austin, TX 78717
Arthur B.

Arthur B.

WDT720PADM2 (Dishwasher) - Arrived onsite for customer compliant of dishwasher not wash not washing dishes. Tested unit and found sump n motor not pumping water. Removed faulty sump n motor and installed new replacement. Reassembled. Tested unit. Unit now fills,washes,drain and heats as intended. All water connections were dry at time of service.

Near Redleaf Dr, Nolanville, TX 76559
Arthur B.

Arthur B.

WDF730PAYM0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not cleaning dishes. Tested unit and found sump n motor not moving water. Unit will need new sump n motor. Advised customer that we must obtain authorization for part from extended warranty. Once authorization is given, OF will R/S. All water connections were dry at time of service.

Near Duck Creek Ln, Georgetown, TX 78633
Arthur B.

Arthur B.

WFG540H0ES0 (Freestanding Gas Range) - Arrived onsite for customer complaint of freestanding range knobs broken and can’t turn on burners. Found all knobs cracked. Removed knobs and replaced with new replacements. All burners now turn on easily. No other issues found. No gas leaks detected at time of service.

Near Mangrum Hill Rd, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site for leaking water during cycle. Tested unit and found that the air vent at the back of the tub was not tightly secured. Corrected and tested and all water connections are dry.

Near W Oak Ridge Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

Arrived on site for no operation. Found control would not enter diagnostics and open cold water solenoid. Replaced both and test. Operations are normal and dry.

Near Wofford Dr, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for no operation. Found control would not enter diagnostics and open cold water solenoid. Replaced both and test. Operations are normal and dry.

Near Wofford Dr, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for leaking water. Found pump has crack in housing and is pushing water out under door liner. Both racks are heavily rusted. Door gasket is starting to repair. EST $350 to do motor, $120 per rack. Customer to price me units as this one is 10 years old.

Near Westbury Ln, Georgetown, TX 78633
Daniel  A.

Daniel A.

WMH31017FS0 Door open/close error. Replaced upper-lower interlocks -switches. Verifiedcwiring. Normal,operation after service

Near Lakeview Dr, Canyon Lake, TX 78133
Carlos G.

Carlos G.

Arrived on site and checked the unit for "door open" issue. Checked components and found a 3 faulty switches and top int. Removed and replaced all 3 switches and top int. Ran test cycle and all checks ok now. Job complete.

Near E Yager Ln, Austin, TX 78754
Arthur B.

Arthur B.

MVWX655DW1 (Top Load Washer) - Arrived onsite for customer compliant of top load washer not completing cycles. Tested unit. Found lid latch will not lock. Removed faulty latch and installed new replacement. Reassembled. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near Taylor Renee Dr, Killeen, TX 76542
Thomas L.

Thomas L.

Near Mormon Mill Rd, Marble Falls, TX 78654
Carlos G.

Carlos G.

Arrived on site and checked the unit for not making ice issue. Checked components and found a piece of ice stuck in icemaker. Removed piece of ice. Ran diagnostics and all checks ok. No water leaks present after service. Job complete.

Near Blue Goose Rd, Austin, TX 78754
Leonardo C.

Leonardo C.

Whirlpool gas range WFG525S0HV0 giving F2E1 error code. Arrived on site to test unit for F2E1 error code shorted keypad. Test unit and found P11 connector had loose connection. Secured connection test unit and unit test good job complete no leaks or error codes present at this time.

Near Loon Lake Dr, Kyle, TX 78640
Daniel  A.

Daniel A.

WDT920SADM3 Not drying dishes. Ran diagnostic. No error codes. Tested heater. Instruct customer on rinse agent/incoming water temperature. Verified normal wash action checked water inlet and drain hoses. No leaks detected .

Near Preta Way, Bulverde, TX 78163
Daniel  A.

Daniel A.

WDT920SADM3

Near Fox Trot Trail, Bulverde, TX 78163
Thomas L.

Thomas L.

Near Cliffwood Dr, Georgetown, TX 78633
Daniel  A.

Daniel A.

KDTM354DSS4 Ran diagnostic. Error code for open heater circuit. Not cleaning dishes breplaced control. Verified heater resistance. Replaced motor/sump. Checked water inlet and drain hoses. No leaks detected. Ran wash cycle. Normal operation after service

Near Geneseo Rd, San Antonio, TX 78209
Thomas L.

Thomas L.

Arrived on site for lose control panel. Right side screws were loose. Corrected.

Near Darwins Way, Lakeway, TX 78734
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced heater kit and icemaker assembly. Ran test cycle and all checks ok now. No water leaks present after service. Job complete.

Near Linden St, Austin, TX 78702
Clif L.

Clif L.

Maytag dryer MED8200FC1. Arrived on site to diagnose a dryer that is making unusual noises when running. Found metal bracket for control board mounting was not secured from factory and was rubbing on drum. Mounted bracket properly and tested unit. Found all is functioning properly at this time.

Near Lost Meadow Trail, The Hills, TX 78738
Carlos G.

Carlos G.

Arrived on site and checked the unit for not cooling issue. Checked components and found a faulty control and evap thermistor. Removed and replaced both. Ran test cycle and all checks ok now. Job complete.

Near Dessau Rd, Austin, TX 78754
Carlos G.

Carlos G.

Arrived on site and checked the unit for not responding. Checked components and found a faulty control and UI. Removed and replaced control and UI. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Kincraig Ct, Austin, TX 78754
Carlos G.

Carlos G.

Arrived on site and checked the unit for not responding. Checked components and found a faulty control and UI. Removed and replaced control and UI. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Texas 130 Service Rd, Manor, TX 78653
Mike C.

Mike C.

Maytag Refrigerator MFI2269FRZ01 Arrived to check unit for no ice production. Found fill cup and fill tube frozen. Removed ice from fill tube and funnel and cycled ice maker, found motor bad on ice maker. Installed new ice maker and checked operation, checked good. Unit is in a RV and advised customer that when in storage they should turn unit off. No water leaks were found on unit.

Near Armstrong Dr, Georgetown, TX 78633
Clif L.

Clif L.

Kitchenaid refrigerator KRMF706ESS01. Arrived on site to replace center million for refrigerator. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Rio Chama Ln, Spicewood, TX 78669
Wesley P.

Wesley P.

Fridge filter door latch needed replacement

Near Parrot Trail, Round Rock, TX 78681
Carlos G.

Carlos G.

Arrived on site and checked the unit for noise issues. Found a faulty repair kit. Removed and replaced repair kit. Normal wear and tear. Ran test cycle and all checks ok now. Job complete.

Near Elroy Rd, , TX 78617
Thomas L.

Thomas L.

Removed and replaced switches as buttons were sticking. Replaced open socket. All operations are now normal.

Near De Soto Loop, Round Rock, TX 78665
Thomas L.

Thomas L.

Arrived on site for no drain condition. Found drain pump was not running. Remove and replace drain pump. Unit now works properly with no water leaks.

Near Hogan Bluff Ct, Georgetown, TX 78633
Daniel  A.

Daniel A.

WRS325FDAB06 Not dispensing water. Defective inlet valve. Replaced inlet valve for defective dispenser solenoid. Verified no leaks. Normal operation after service

Near Clark St E, Canyon Lake, TX 78133
Thomas L.

Thomas L.

Arrived on site for improper freezer door operation. I found that the upper basket in the freezer was out of time in regard to its gears in the slide sprockets. Corrected timing of upper basket and freezer door now operates properly. Water connections were dry.

Near Kingsway Rd, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site no heat conditions. Replaced opening fuses and dryer now operates properly. venting is clear.

Near Country Estates Dr, Hutto, TX 78634
Thomas L.

Thomas L.

Arrived on site for thumping and noisy operation. Found that the top supports were out of round and noisy. Replaced, tested, now normal, all venting is clear.

Near Cisco Valley Dr, Round Rock, TX 78664
Chase S.

Chase S.

KFGG500ESS Arrived on sight to check KitchenAid range for inaccurate temperatures. Found oven heating 20 degrees below set temperature. Calibrated oven temperature up 20 degrees and instructed customer on proper way to test temperature and change calibration. All checks good job complete

Near Anderson Mill Rd, Austin, TX 78726
Chase S.

Chase S.

KRFF305ESS0 Arrived on site. Check refrigerator for water filter stuck in housing. Was able to remove water filter, did find a plastic tab on housing broken. The tab does not affect the function of the filter, or increase chances for leak. Replaced filter for customer and customer does not want to replace the housing at this time. Job complete

Near Anderson Mill Rd, Austin, TX 78726
Carlos G.

Carlos G.

Arrived on site and checked the unit for chirping noise issue. Found noise coming from gearcase, slider, clutch area. Removed and replaced gearcase, clutch, slider. Ran calibration cycle. Ran test cycle and all checks ok at this time. No water leaks present after service. Job complete.

Near Cabelas Dr, Buda, TX 78610
Arthur B.

Arthur B.

WTW5000DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not starting. When arrived,found sensing light flashing. Was able to cancel control. Calibrated unit. Unit calibrated successfully. Also found open ground to unit as well. Advised customer that unit must be plugged into 3 prong receptacle. Customer will have plug changes out. No other issues found. All water connections were dry at time of service.

Near Wohleb St, Belton, TX 76513
Carlos G.

Carlos G.

Arrived on site and checked the unit for spray arm melted onto element. Confirmed spray arm melted onto element. Element ok and does not need replacement. Removed and replaced melted spray arm. Job complete.

Near Main St, Buda, TX 78610
Arthur B.

Arthur B.

WTW8500DC3 (Top Load Washer) - Arrived onsite for customer complaint of water leaking from rear of top load washer and unit off balance. Found unit has dent on LH side of cabinet. Tested unit. Found when agitating, unit will make a clicking noise. Also found unit will not spin all full speed as well. Unit will need new gearcase,clutch,rotor and stator to complete repair. Customer is declining service at this time and speak to POS in possible exchange of the unit. No other issues found at his time. All water connections were dry at time of service.

Near Shallow Ford Rd, Temple, TX 76502
Connor M.

Connor M.

WRT311FZDW00 whirlpool refrigerator Installed compressor and access valve. Pulled vacuum for 30 mins. Unit held vac. Charged and tested. Proper frost patern. Cooling properly. No leaks detected.

Near Meadow Crest, New Braunfels, TX 78130
Arthur B.

Arthur B.

MVWB765FW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer making loud grinding noises when spinning. Spun basket and found gearcase is warn and needs to be replaced. Advised customer that gearcase is an EXPART and would need to come from manufacturer. OF to R/S. All water connections were dry at time of service.

Near N 4th St, Temple, TX 76501
Arthur B.

Arthur B.

WED4815EW1 (Dryer) - Arrived onsite to install new door switch to dryer from prior tech’s diagnosis. Removed defective door switch and installed new replacement. Reassembled. Tested unit. Unit heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near E Downs Ave, Temple, TX 76501
Arthur B.

Arthur B.

MVWC415EW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not getting hot water. When arrived, found water temp selector switch was on cool setting. Tested unit on hot water. Found hot water does enter unit as intended. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near S 26th St, Temple, TX 76501
Arthur B.

Arthur B.

MEDC215EW1 (Dryer) - Arrived onsite for customer compliant of dryer taking too long to dry. Tested unit. Found dryer vent is route on roof. Found no air coming out of vent. Advised customer to have house venting cleaned. Customer will call housing. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near S 26th St, Temple, TX 76501
Carlos G.

Carlos G.

Arrived on site and checked the unit turning off prematurely. Checked voltage and found voltage drops after about 5 minutes from a constant 240V to 113V to 0V inditcating a house electrical issue as voltage should not drop whatsoever. Customer to fix house electrical. Job complete.

Near Co Rd 390, Cedar Creek, TX 78612
Connor M.

Connor M.

NTW4605EW0 Amanda washer Arrived on site to install valve. Installed and tested unit. Unit working properly. No leaks detected.

Near Earle St, San Marcos, TX 78666
Connor M.

Connor M.

WRS325SDHZ whirlpool refrigerator Arrived on site to test unit for led issue. Found failed led in ff section. Installed and leveled unit. Unit working properly, no leaks detected.

Near Leather Oak Loop, San Marcos, TX 78666
Connor M.

Connor M.

WED4815EW1 whirlpool dryer Arrived on site to test unit for burning and making sparks. Found poor connection at terminal block. Corrected issue and tested unit. Unit working properly. Instruct on proper venting and fire hazard.

Near Leather Oak Loop, San Marcos, TX 78666
Chase S.

Chase S.

wfg540h0es0 arrived on site to check oven for inaccurate temperatures. Inspected bake burner and ignitor and tightened the bake igniter bracket. Preheat oven to 350 degrees and found oven heating at an average of 334 degrees. Calibrated oven temperature up 20 degrees. All checks good job complete

Near Williams Dr, Georgetown, TX 78633
Arthur B.

Arthur B.

WMH73521CS5 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave getting “OPEN/CLOSE” door error. Found interlock switches burnt. Removed 3 way,NC,NO switches and installed new replacements. Reassembled. Tested unit with 1 cup of water for 2mins. Water was boiling. No other issues found.

Near Green Meadow Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

WDT750SAHZ0 (Dishwasher) - Arrived onsite for customer complaint complaint of dishwasher door handle screw missing. Found threads on handle stripped causing handle screw to become missing. Ordering new handle and screws to complete repair. Advised customer that OF to contact customer for R/V due to part coming from manufacturer. All water connections were dry at time of service.

Near Old World Drive, Harker Heights, TX 76548
Connor M.

Connor M.

WMH31017FS whirlpool microwave Arrived on site to test unit for not working. Found evidence of arching on all switches.mreplaced and tested unit. Unit working properly.

Near Windy Hill Rd, Kyle, TX 78640
Mike C.

Mike C.

Maytag Dryer MDE308DAYW Arrived to check unit for no operation. Checked voltage at wall outlet and found 120 volts between L1 and L2, needs 240. Found when moving plug around unit would run. Advised customer that they need a new wall outlet. Collecting service fee of $99.99

Near Deer Meadow Cir, Georgetown, TX 78633
Daniel  A.

Daniel A.

KRFF305ESS00 Not dispensing water/making ice. Water supply line to refrigerator kinked (bent).cirrectedcwatercsupply line position. Removed ice from Icemaker inlet tube. Verified no leaks. Water dispenser normal operation. Normal icemaker fill.

Near Carriage Cape, San Antonio, TX 78261
Arthur B.

Arthur B.

WDT750SAHZ0 (Dishwasher) - Arrived onsite for customer complaint complaint of dishwasher door handle screw missing. Found threads on handle stripped causing handle screw to become missing. Ordering new handle and screws to complete repair. Advised customer that OF to contact customer for R/V due to part coming from manufacturer. All water connections were dry at time of service.

Near Grand Oaks Lane, Killeen, TX 76542
Connor M.

Connor M.

WRS325FDAM01 whirlpool refrigerator RF160-169.99 arrived on site to test unit for mot cooling. Found compressor not kicking on when thermostat calls for cooling. Fiund start device not connected properly to compressor. Corrected issue and tested unit. Unit working properly, no leaks detected.

Near Alans Way, Manchaca, TX 78652
Connor M.

Connor M.

IMH1205AS0 ikea microwave Arrived on site to test unit for not heating. Found three way micro switch normaly open is closed. Replaced switch and tested unit. Unit working properly.

Near Nuthatch Dr, Buda, TX 78610
Connor M.

Connor M.

WRS325FDAM04 whirlpool refrigerator Installed door and leveled unit. Unit working properly, no leaks detected.

Near Nuthatch Dr, Buda, TX 78610
Connor M.

Connor M.

WED7000DW0 whirlpool dryer Arrived onsite to test unit for not drying well. Found duct leaking on roof allowing water to come into vent and grabbing ling. 100% blockage in duct from house to dryer. Instruct on contacting duct cleaner before continuing use. No buildup inside unit.

Near Duval Dr, New Braunfels, TX 78130
Connor M.

Connor M.

WTW7300DW whirlpool washer Arrived on site to test unit for not spinning well. Found spin cycle turned off. Unit working properly, no leaks detetced.

Near Duval Dr, New Braunfels, TX 78130
Connor M.

Connor M.

WRT311FZDW00 whirlpool refrigerator Arrived on site to test unit for not cooling. Found partial frost patern on evap. Compressor running loud and hot. Will need compressor for repair. Allow 2 hours. Office to schedule directly.

Near Enchantment Ln, New Braunfels, TX 78130
Arthur B.

Arthur B.

WRV986FDEM00 (5 Door French Door Dual Evaporator Refrigerator) - Arrived onsite to install control and icebox to french door refrigerator from prior visit’s diagnosis. Removed icebox assembly. Removed faulty fan. Installed new replacement. Removed back control cover. Removed defective control. Installed new replacement. Reassembled. Tested unit. Icebox fan now circulating air as intended. No other issues found. All water connections were dry at time of service.

Near Crowfoot Dr, Harker Heights, TX 76548
Mike C.

Mike C.

Maytag wall oven MEW7530DS00 Arrived to find unit with no display or operation. Found thermal fuse bad. Installed new thermal fuse and checked operation, checked good. Fuse $22.86 - WO380 $159.99

Near Longhorn Oak, Liberty Hill, TX 78642
Arthur B.

Arthur B.

AED4675YQ1 (Dryer) - Arrived onsite for customer compliant of dryer not starting and too hot before it stopped. Removed back panel. Checked continuity on thermal fuse. Found no continuity. Removed thermal fuse and installed new replacement. Tested unit. Found element comes on before hitting start. Was able to reposition element coils so that it did not ground. Retested unit. Unit now tumbles and heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Schulze Dr, Killeen, TX 76549
Thomas L.

Thomas L.

Arrived on site for no light operations. removed power from unit for five minutes and re-power unit lights now work and all water connections are good

Near Brighton Bend Ln, Cedar Park, TX 78613
Arthur B.

Arthur B.

WFW95HEDW0 (Front Load Washer) - Arrived onsite for customer complaint of front load washer making noises when spinning. Ran diagnostics and found error code F0E1,F5E4. Cleared error codes and ran manual test cycle. Unit completed cycle but did find basket bounces around. Ordering shocks to complete repair. R/S for 12/27. All water connection were dry at time of service.

Near Legacy Ln, Killeen, TX 76549
Daniel  A.

Daniel A.

WMH31017FS0 Error code for door open/close. Replaced upper/lower interlock Assy. Switches for primary/secondary/monitor switches. Verified wiring . normal operation after service

Near Pine Lake Dr, San Antonio, TX 78244
Connor M.

Connor M.

KRFC704FBS00 kitchenaid refrigerator Arrived on site to test unit for not making ice. Found ice maker getting power but not advancing. Ordering icemaker for return. Sw approved 27th

Near FM 2722, New Braunfels, TX 78132
Arthur B.

Arthur B.

MVWX655DW1 (Top Load Washer) - Arrived onsite for customer compliant of top load washer making knocking noise when spinning and draining. Ran diagnostics and found no stored error codes. Ran spin cycle with drain. Found drain hose knocking on wall causing noise. Adjusted hose. Unit drain and spins as intended. No other issues found. All water connections were dry at time of service.

Near Shamrock Dr, Killeen, TX 76549
Daniel  A.

Daniel A.

MET3800XW1 Gearcase leaking oil. Replaced gearcase/clutch. Verified normal agitation/spin. Ran wash cycle verified normal operation after service. Checked water inlet and drain hoses. No leaks detected

Near I-37, San Antonio, TX 78210
Mike C.

Mike C.

Jenn Air Wall Oven JJW9630DDB Arrived to install new control on unit. Checked operation and unit checks good. Control $335.22 - Labor $90.00 - Tax$35.08

Near Canyon Lookout Ln, Georgetown, TX 78633
Arthur B.

Arthur B.

MHW4300DW0 (Front Load Washer) - Arrived onsite for customer complaint of front load washer not starting. Plugged unit. Found drain pump constantly draining. Removed front door. Found coins inside drain trap. Removed coins and reassembled. Found unit will not come on. Unit will need new control to address issue. Customer is declining control at this time. Only charged FL110 labor $129.99 plus taxes. Unit unplugged at this time. All water connections were dry at time of service.

Near Engineers Pass, Jarrell, TX 76537
Carlos G.

Carlos G.

Arrived on site and checked the unit for black sut in oven. Confirmed sut coming from oven. Upon removing oven bottom panel, found dog food in front left corner of oven causing black sut. Cleaned out dog food and all checks ok now. Job complete.

Near Battle Bend Blvd, Austin, TX 78745
Mike C.

Mike C.

Maytag Dryer MED6600TQ0 Arrived to find unit not starting a cycle and getting a F1 error code. Found control bad on unit. Installed new control and checked operation, checked good. Cleaned any lint from unit. Control $159.99 - DR300 $59.99 - Price confirmed with MS

Near Co Rd 363, Granger, TX 76530
Arthur B.

Arthur B.

RBS305PRB02 (Wall Oven) - Arrived onsite for customer complaint of wall oven hotter than temperature setting. When arrived,unit was preheated to 350F. Used temperature probe and found temperature was at 425F. Calibrated unit to -25F. Found oven now maintains temperature within +/- 15F. No other issues found. Charged labor WO150 $159.99 plus taxes.

Near County Rd 304 E, Jarrell, TX 76537
Connor M.

Connor M.

WFG505M0BS whirlpool range Arrived on site to indtall parts for failure. Installed control and valve. Unit working properly at time of service.

Near County Rd 266, San Marcos, TX 78666
Thomas L.

Thomas L.

Arrived on site for your washability. Replaced broken detergent dispenser, noisy wash motor, and failing sensor. All water connections were dry after repairs.

Near Scissortail Trail, Georgetown, TX 78633
Connor M.

Connor M.

MVWX655DW0 maytag washer Arrived on site to install parts for repair. Installed hub and washplate. Unit working properly. No leaks detected.

Near Willie's Way, Martindale, TX 78655
Wesley P.

Wesley P.

Oven. Needed to be set to Fahrenheit.

Near Pasatiempo Dr, Austin, TX 78717
Connor M.

Connor M.

WMH31017FS0 whirlpool microwave Installed control and tested unit. Unit working properly at time of service.

Near Cibola Drive, Kyle, TX 78640
Connor M.

Connor M.

NED4655EW1 Amanda dryer Arrived on site to test unit for not drying. Found signs of clogged duct. Ran vent test and unit failed. Confirmed blockage is not inside unit. Instruct on having house ducts cleaned. Unit working properly. Made aware of proper venting and fire hazard.

Near Sedgemoor Trail, Austin, TX 78748
Arthur B.

Arthur B.

RED4516FW0 (Dryer) - Arrived onsite for customer complaint of dryer hard to start when pressing the button. Checked incoming voltage and getting 240V properly. Tested switch. Found switch get extremely hot when pressed. Will need new start switch to complete repair. Ordering drive motor additionally Incase motor is faulty. R/V date for 12/21. Dryer vent and lint trap as clean of lint at time of service.

Near Co Rd 4884, Copperas Cove, TX 76522
Connor M.

Connor M.

MSS26C6MFW01 maytag refrigerator Arrived on site to tets unit for lights not working in cabinet. Unplugged unit and lights came on after plugging back in. This indicates bad control. Found right rear roller broken aswell. Will need roller, axle, ui and control. Model number not pulling up in marcone or servall. Sourced parts from different outlets. Unable to locate main control. Office to schedule directly.

Near Triple Creek Dr, Dripping Springs, TX 78620
Connor M.

Connor M.

WDT730PAHZ0 whirlpool dishwasher Arrived ons ite to insoect unit for rust on lower rack. Found part of the rack hadnt been dipped in paint. Replaced and tested unit. Unit working properly. No leaks detected.

Near Triple Creek Dr, Dripping Springs, TX 78620
Mike C.

Mike C.

Kitchen Aid wall oven KODE500ESS02 Arrived to find upper door not closing all the way and sticking up on the left side. Removed door and reset back into receiver hinge and found door to close properly. Unit checks good.

Near E 5th St, Georgetown, TX 78626
Daniel  A.

Daniel A.

WRF532SMBM01 Refrigerator not cooling. defective evaporator fan motor. Shorted control replaced control. Verified fan motor (evaporator/condenser) fan motor operation. Normal operation after service

Near Rocky Ranch Rd, Canyon Lake, TX 78133
Arthur B.

Arthur B.

MDB4949SDZ0 (Dishwasher) - Arrived onsite to install new water fill tube in dishwasher from prior tech’s diagnosis. Removed torn water fill tube and installed new replacement. Reassembled tested unit. Unit now fills,washes,drain and heats with no issues. All water connections were dry at time of service.

Near Pecos Trail, Belton, TX 76513
Thomas L.

Thomas L.

Arrived on site for improper drying times. Check unit and found that the house venting needs to be repaired. The dryer is not the issue.

Near Oak Grove Blvd, Austin, TX 78734
Connor M.

Connor M.

KUDE48FXSS5 kitchenaid dishwasher DW285-159.99 arrived on site to test unit for no power. Found poor connection at power supply box. Repaired connection and tested unit. Unit working properly, no leaks detected.

Near Sunset Canyon Dr S, Dripping Springs, TX 78620
Arthur B.

Arthur B.

KRFC300ESS01 (French Door Refrigerator) - Arrived onsite for customer complaint of LH RC door handle on french door came loose. Was able to readjust screw and tighten handle screw. Handle now secure. No other issues found. All water connections were dry at time of service.

Near Granbury Cove, Temple, TX 76502
Arthur B.

Arthur B.

MVWB835DW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not filling properly and leaving white spots on clothes. Ran service diagnostics and found no error codes. Ran manual test cycle. Did find unit full of soap suds. Was able to fill unit and remove remaining soap. Advised customer on how to use soap in unit. Customer also concern about no audio output. Found audio level button was turned off. No other issues found. Collected SVC call fee of $108.24 today. All water connections were dry at time of service.

Near Bryson Drive, Temple, TX 76502
Connor M.

Connor M.

WRV986FDEM01 whirlpool refrigerator Arrived on site to test unit fornit cooling in fresh food section. Found no frost patern on ff evap. Step 4 showed no frost patern either. Ran unit with evap exposed and found damper working, and fan working. Freezer is at 4f. Diagnosed bad three way coil after confirming connections were solid and valve was secure in coil. Ordering controls for back up. Office to schedule directly.

Near Joy Hollow, Buda, TX 78610
Jonathan  S.

Jonathan S.

Whirlpool washer model# WTW7040DW0. Not completing cycles.

Near Angelo Loop, Round Rock, TX 78665
Clif L.

Clif L.

Kitchenaid microwave KMHS120ESS1. Arrived on site to assist and removal of microwave for repairs. Removed trim pieces under microwave that were preventing uninstallation and repairs. Removed microwave and replaced magnetron, capacitor, and diode as all three parts were damaged. Reinstalled microwave and tested unit. Found all is functioning properly at this time.

Near Belforte Ave, Lakeway, TX 78738
Carlos G.

Carlos G.

Arrived on site and checked the unit for noise issues. Ran test cycle and found noise coming from drain pump. Removed drain and found debris present. Removed debris and all checks ok now. No water leaks present after service. Job complete.

Near Chestnut St, Bastrop, TX 78602
Arthur B.

Arthur B.

KDFE304DBL0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher leaking from underneath. Found unit is leaking from diverter motor on sump. Ordering new sump and motor assembly to complete repair. Skyped PARTS and received R/V date of 12/21 per SW. All water connections were dry at time of service.

Near Hopi Trail, Temple, TX 76504
Daniel  A.

Daniel A.

MDB6769PAW0 Dishwasher leaking water during use. Replaced door seal/vent seal and spray arm diagnosed previously. Ran wash cycle. Verified normal operation after service. Leaking-water from door edge. Leaking water from vent area. Installed new lower spray arm. Original arm split causing uneven distribution of water. Checked water inlet and drain hoses. No leaks detected .

Near National Blvd, Universal City, TX 78148
Mike C.

Mike C.

Whirlpool dishwasher WDT920SADM1 Arrived to install new sump and motor. Checked operation and unit checks good. Checked unit for any leaks and none were found.

Near Guadalupe River Ln, Georgetown, TX 78628
Connor M.

Connor M.

WDT720PADM2 whirlpool dishwasher Arrived on site to test unit for start button issue. Found customer holding button down rather than a quick press to get unit to wake up. Instruct on proper use. Unit working properly, no leaks detected.

Near Ridge Heights, New Braunfels, TX 78130
Connor M.

Connor M.

MVWB835DW maytag washer Arrived on site to test unit for not wahsing. Found error code for mechanical friction on drive system. Found shaft on gearcase bent svereal degrees off. Will need to replace. Sw approved thursday. Customer requesting friday.

Near Timberwood Trail, New Braunfels, TX 78132
Connor M.

Connor M.

MVWX655DW1 maytag washer Arrived on site to test unit for not spinning. Found belt came of when a mouse climbed into belt houseing. Corrected issue and tested unit. Unit working properly, no leaks detected.

Near Timberwood Trail, New Braunfels, TX 78132
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced control kit. Ran calibration. Ran test cycle and all checks ok at this time. No water leaks present after service. Job complete.

Near Truth Way, Austin, TX 78725
Thomas L.

Thomas L.

Removed and replaced noisy exhaust fan motor. New motor test quiet as normal.

Near Wolf Rd, Georgetown, TX 78628
Connor M.

Connor M.

MEDC215EW1 maytag dryer Arrived on site to test unit for leaving water in unit after cycle. Found vent exhaust outside to be clogged. Screen that goes over output is gummed up. Cannot remove without damaging. Instruct on contacting maintenance to correct issue. Made aware of proper venting.

Near Redwood Rd, San Marcos, TX 78666
Arthur B.

Arthur B.

RBD305PRB00 (Wall Oven) - Arrived onsite for customer complaint of wall oven not displaying anything. Found LED display is faulty in board. P&L are as follows;WPW10438750 (Control Board) $379.99,WO170 $189.99 plus taxes. Advised customer that board is to be send to be rebuilt. Removed old board. Reassembled. OF to contact customer for R/V once board arrived back at OF. Collected full amount at time of service.

Near Siltstone Loop, Killeen, TX 76542
Connor M.

Connor M.

WMH53520CW5 whirlpool microwave Arrived on site to install door. Installed and tested unit. Unit working properly.

Near Tranquility Mountain, Buda, TX 78610
Carlos G.

Carlos G.

Arrived on site amd checked the unit for no ice production. Checked components and found a faulty icemaker assembly. Removed and replaced icemaker assembly and water filter. Part ($61.49) plus tax. Collected payment in full with cash. No water leaks present after service. Job complete.

Near Nelms Dr, Austin, TX 78744
Connor M.

Connor M.

KHMS120EBS kitchenaid microwave Arrived on site to test unit for not operating. Found broken interlocks. Replaced switches and interlocks as a precaution. Unit working properly.

Near Eventide Cir, Wimberley, TX 78676
Connor M.

Connor M.

KRMF706EBS kitchenaid refrigerator Arrived on site to test unit for condensation. Fiund unit off level by almost and inch. Corrected issue and tested unit. Unit working properly, no leaks detected.

Near Eventide Cir, Wimberley, TX 78676
Carlos G.

Carlos G.

Arrived on site to replace parts from previous. Removed and replaced hose, airtrap, and pressure switch. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Libyan Dr, Austin, TX 78745
Connor M.

Connor M.

WRS571CIDM01 whirlpool refrigerator Arrived on site to install UI. Installed and tested unit. Ipunit working properly, no leaks detected.

Near Arrowhead Dr, Johnson City, TX 78636
Arthur B.

Arthur B.

ACR4303MFB0 (Freestanding Range) - Arrive onsite for customer compliant of freestanding range not heating up properly. When arrived, found unit was set to Celsius. Was able to set to Fahrenheit using UP button on control. Preheated oven to 350F. Oven maintains temperature. Also adjust bottom drawer due to being off alignment. No other issues found.

Near Goates Rd, Troy, TX 76579
Jerry C.

Jerry C.

WOS51EC0AS02 Arrived to inspect no operation. I found the unit would not power up and after verifying supply voltage, I tested the thermal fuse. The unit had experienced a failed thermal fuse and I replaced it and tested. Operational test good. The mfg provided a concession for the part. WO380 $159.99

Near Lazy River Bend, Cedar Park, TX 78613
Jerry C.

Jerry C.

WOS51EC0AS02 Arrived to inspect no operation. I found the unit would not power up and after verifying supply voltage, I tested the thermal fuse. The unit had experienced a failed thermal fuse and I replaced it and tested. Operational test good. The mfg provided a concession for the part. WO380 $159.99

Near Lazy River Bend, Cedar Park, TX 78613
Mike C.

Mike C.

Whirlpool washer WFW94HEAW0 Arrived to find unit getting a F8E1 error code. Put unit into diagnostics and ran a automatic diagnostics cycle and found very slow water fill which causes the error code. Found water inlet valve bad on unit. Installed new water valve and checked operation, checked good. Checked unit for any leaks and none were found.

Near Westbury Ln, Georgetown, TX 78633
Thomas L.

Thomas L.

Revived on site for poor burner operation. Raised height of middle burner.

Near Buffalo Trail, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Removed and replaced defective ice dispenser door assembly. Water connections are all dry after repairs.

Near Hidden Springs Trail, Georgetown, TX 78633
Daniel  A.

Daniel A.

MVWB850YW0 Overfilling with water in bleach dispenser. Defective bleach solenoid. Replaced inlet log valve. Checked water inlet and drain hoses. No leaks detected. Ran wash cycle. Normal operation after service

Near Bushbuck Path, San Antonio, TX 78258
Thomas L.

Thomas L.

Removed and replaced user interface as the LEDs on the left side were very dim. Water connections were all dry

Near Cedar Bend Dr, Round Rock, TX 78681
Daniel  A.

Daniel A.

KRSC500ESS00 Rot cooling in refrigerator compartment. Removed excessive ice. Replacedcfan scroll Assy. Repositioned thermistor to suction line from hi side refrigerant line. Normal operation after service

Near Rio Sabinal, San Antonio, TX 78259
Thomas L.

Thomas L.

Arrived on site or upper rack broken roller. Replaced broken rollers and unit test correctly with no water leaks.

Near Kavanaugh Street, Georgetown, TX 78628
Connor M.

Connor M.

WRF535SMBM whirlpool refrigerator Arrived on site to test unit for not making ice. Unit hasnt made ice in several weeks. Found if i hold door switch manually unit cycles properly. Inspected door and found it bows down where switch is supposed to hit. Will need to replace door to correct issue. Office to schedule directly.

Near Masonwood Dr, Kyle, TX 78640
Jonathan  S.

Jonathan S.

Whirlpool microwave model# WMH3107AS2. Microwave spark under turntable plate

Near Stone Forest Trail, Round Rock, TX 78681
Mike C.

Mike C.

Kitchen Aid Refrigerator KRMF706ESS01 Arrived to install new hv control and user interface. Checked operation and unit checks good. No water leaks were found on unit.

Near Jefferson Ln, Georgetown, TX 78626
Connor M.

Connor M.

MDB4949SDE maytag dishwasher Arrived on site to test unit for leaking during cycle. Found no failed components. Found excess soap build up in unit. Instruct custome ron only using 1 pod and instructed on proper usuage. Unit working properly, no leaks detected. POP attached to sdquickpic

Near TX-21, Niederwald, TX 78640
Jonathan  S.

Jonathan S.

Amana dishwasher model# ADB1400AGS1. Issue with dishwasher is that it is not completing cycles.

Near Bassano Dr, Round Rock, TX 78665
Mike C.

Mike C.

Kitchen Aid Oven KEMS308SSS04 Arrived to check unit for smoking during use. Removed panels to access controls and wiring and found all to check good. Set oven to 400 and found smoke starting to build inside the oven that was coming from the bottom were there is some heavy food soil from husband cooking ribs. Advised customer to run a self clean cycle. Unit checks good. Collecting service fee of $99.99

Near Goldridge Dr, Georgetown, TX 78633
Jerry C.

Jerry C.

UXT4230ADS2 Arrived to inspect fan speed randomly changing. I found the unit would ramp up when on low, intermittently. I removed and replaced the speed control and tested. Operational test good.

Near Rio Verde Dr, Leander, TX 78641
Jerry C.

Jerry C.

UXT4230ADS2 Arrived to inspect fan speed randomly changing. I found the unit would ramp up when on low, intermittently. I removed and replaced the speed control and tested. Operational test good.

Near Rio Verde Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

Whirlpool washer model # WTW7000DW1. Leaving white residue on clothes.

Near Wilderness Way, Round Rock, TX 78664
Jonathan  S.

Jonathan S.

Amana microwave model# AMV2307PFS0. Issue with microwave, vent hood fan coming on when cooking.

Near Mantalcino Dr, Round Rock, TX 78665
Thomas L.

Thomas L.

Removed and replaced cooling fan which was running very slow. Also replaced control as error codes would not clear. Unit now works correctly.

Near Stagecoach Rd, Burnet, TX 78611
Connor M.

Connor M.

WED4616FW0 whirlpool dryer Arrived on site to test unit for thumping noise. Found screw between drum ans bulkhead. Removed and tested unit. Unit working properly. Instruct on proper venting and fire hazard.

Near Farm Rd 962, Round Mountain, TX 78663
Mike C.

Mike C.

Kitchen Aid warming drawer KOWT100ESS Arrived to find the ball bearings have come out of the drawer slides. Installed new slides and checked operation, checked good.

Near Portafino Ln, Georgetown, TX 78633
Mike C.

Mike C.

Whirlpool Range WEG760H0DS0 Arrived to find unit with a F8E0 code for cooling fan running too slow. Found cooling fan bad on unit. Installed new cooling fan and checked operation, checked good. Cooling fan $103.60 - CO180 $189.99

Near McKittrick Ridge Rd, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

Whirlpool washer model# WTW5640XW2 . Making squeaking sound durning agitation cycle.

Near Van Ness Ave, Round Rock, TX 78681
Thomas L.

Thomas L.

Arrived on site for grease marks in door. Upon inspection I found that it was grease marks but instead heat stress cracks. Replaced glass due to safety concerns.

Near Hi Cir S, Horseshoe Bay, TX 78657
Mike C.

Mike C.

Kitchen Aid Refrigerator KRFC300ESS01 Arrived to install new damper. Operation and unit checks good. No water leaks were found on unit.

Near Paint Creek Lane, Georgetown, TX 78633
Connor M.

Connor M.

MEDC215EW maytag dryer Arrived on site to test unit for not drying. Found improper voltage to terminal. Red to black showed zero volts. Instruct on contacting an electrician. Made aware of proper venting and fire hazard.

Near Global Dr, New Braunfels, TX 78130
Arthur B.

Arthur B.

WMH73521CS5 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave not starting or heating. When arrived, found bottom interlock was engaged. Removed console cover and disengaged interlock. Tested unit. Unit now starts and heats as intended. No other issues found.

Near Green Meadow Dr, Harker Heights, TX 76548
Connor M.

Connor M.

WOD51EC0AS05 whirlpool oven Arrived on site to test unit for smoking during use. Ran oven and found it would smoke at a certain temp. After talking with custome ri found that they regularly broil bacon on upper rack. The bacon would sizzle and splash grease onto broil and back wall. Instruct on proper use. No failures found.

Near Stepping Stone, New Braunfels, TX 78130
Arthur B.

Arthur B.

WDT720PADM2 (Dishwasher) - Arrived onsite for customer compliant of dishwasher not drying dishes. Ran service diagnostics and found no error codes. Ran service test cycle to test heater. Poured water over element. Was was bubbling off. Advised customer that heater only works at the end of cycle to to raise water temperature 1-2F. Advised to run hot water at sink before running load. This will allow maximum drying potential along with rinse aid. No other issues found. All water connections were dry at time of service.

Near Beach Ball Dr, Killeen, TX 76549
Jonathan  S.

Jonathan S.

Maytag microwave model # MMV420. Not reading door sensor.

Near Stratford Dr, Round Rock, TX 78664
Connor M.

Connor M.

WOS51EC0AB01 whirlpool oven Arrived on site to install parts for repair. Installed fuse, tod and gasket. Unit working properlyat time of service.

Near Meridian Dr, New Braunfels, TX 78132
Daniel  A.

Daniel A.

WFE770H0FZ0 Unit not level. Removed unit from location set rear leveling feet to correct position. Verified power cord (240v ) position to not obstruct anti tip bracket/broiler drawer. Verified normal operation after service .

Near Arcadia Park, San Antonio, TX 78247
Arthur B.

Arthur B.

NED4655EW1 (Dryer) - Arrived onsite for customer complaint of dryer not heating. Removed back panel and checked continuity on hi limit cutoff and element. Found no continuity. Removed faulty parts and installed new replacement. Reassembled. Tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Atkinson Ave, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WRF535SWHZ00 (French Door Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. When arrived, found evaporator fan motor moving. Removed evaporator cover and removed defective evaporator fan motor. Installed new replacement. Reassembled. Unit now cools as intended. Good air flow now entering RC section. All water connections were dry at time of service.

Near Courtney Ln, Copperas Cove, TX 76522
Daniel  A.

Daniel A.

KUDS30SXSS3 Not cleaning dishes. Motor sump Assy not distributing water. Defective motor/sump Assy. Replaced motor sump Verified no leaks from inlet/drain hoses. Normal operation after service. Ran wash cycle.

Near Ramblewood St, San Antonio, TX 78261
Connor M.

Connor M.

WFG505M0BS whirlpool range Arrived on site to test unit for not baking. Found bad igniter. Replaced and tested unit. Unit still not working. Will need valve and control for backup. Sw approved 12/18

Near S Old Bastrop Hwy, San Marcos, TX 78666
Jonathan  S.

Jonathan S.

Whirlpool dishwasher model# WDF520PADB7. Will not allow to select wash options.

Near Diego Dr, Round Rock, TX 78665
Connor M.

Connor M.

WMH53520CS whirlpool microwave Arrived on site to test unit for not working. Found failed three way switch which arched and damed interlock and neighboring switch. Replaced all three parts. Fuse checked bad. Replaced aswell. Powered unit on and found control not outpouting voltage to components. Will need control. Sw approved 12/18

Near Grant Way, Kyle, TX 78640
Daniel  A.

Daniel A.

JJW2730DS01 Lower oven lights on continuously. Removed double oven to access appliance manager. Replaced lower oven appliance manager. Verified wiring. Normal operation after service Lower oven lights responding normally

Near Appellation, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

Whirlpool vent hood model# UXT5236B. Failure not responding to control.

Near Diego Dr, Round Rock, TX 78665
Connor M.

Connor M.

MVWB835DW2 maytag washer Assisted RJ with repair. No leaks detected.

Near Travis Country Cir, Austin, TX 78735
Carlos G.

Carlos G.

Arrived on site and checked the unit for not washing properly. Ran diagnostics and found no error codes present. Ran test cycle and confirmed sump assembly has plenty of power and water. Found water not hot enough to clean properly. Customer to turn up water heater. No water leaks present after service.

Near Lane, Dale, TX 78616
Clif L.

Clif L.

Whirlpool microwave WMH32519FS0. Arrived on site to replace control board for microwave. Replaced board and tested unit. Found all is functioning properly at this time.

Near River Run, Leander, TX 78641
Arthur B.

Arthur B.

MVWX655DW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not agitating. Found washplate is free spinning. Unit will need new washplate to complete repair. Customer advised that she contacted Maytag and stated that they gave her P&L concession. Advised that we do not show on our end. Customer will have to contact Maytag for confirmation of P&L concession. Could not R/S at this time. All water connections were dry at time of service.

Near Pickering Spur, Fort Hood, TX 76544
Arthur B.

Arthur B.

MVWX655DW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not agitating. Found washplate is free spinning. Unit will need new washplate to complete repair. Customer advised that she contacted Maytag and stated that they gave her P&L concession. Advised that we do not show on our end. Customer will have to contact Maytag for confirmation of P&L concession. Could not R/S at this time. All water connections were dry at time of service.

Near Pickering Spur, Fort Hood, TX 76544
Arthur B.

Arthur B.

MVWX655DW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not agitating. Found washplate is free spinning. Unit will need new washplate to complete repair. Customer advised that she contacted Maytag and stated that they gave her P&L concession. Advised that we do not show on our end. Customer will have to contact Maytag for confirmation of P&L concession. Could not R/S at this time. All water connections were dry at time of service.

Near Pickering Spur, Fort Hood, TX 76544
Mike C.

Mike C.

Whirlpool Refrigerator WRS325FDAM Arrived to find unit not dispensing water. Removed filter and found water would dispense. Installed new customer supplied filter and found unit to check good. Customer also explained that water would drip from the ice maker into the ice bucket and cause a ice clump. Found very small cubes were getting stuck in ice maker mold due to weak water flow and small cubes were getting left behind in the mold and then water would overflow. Checked pressure at wall and found supply valve had been turned down. Opened supply valve all the up and found proper pressure and flow into ice maker. Unit checks good with no water leaks.

Near Coffee Mill Creek Rd, Georgetown, TX 78633
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Upon removing icemaker assembly, found fill tube not clipped on allowing cold air to freeze fill tube and also was sticking too far past icemaker causing water to fall into ice bin. Inserted fill tube properly and added tie according to Service pointer #W10639073. Confirmed water valve and fill tube heater works properly through diagnostics. Confirmed fill tube is clear. No water leaks present after service. Job complete.

Near TX-71, Bastrop, TX 78602
Arthur B.

Arthur B.

WRX735SDBM02 (French Door Refrigerator) - Arrived onsite for customer compliant of LH RC door on french door refrigerator not closing properly. Found fail mullion will not catch. Was able to use nylon washer in door hinge to raise door. Also adjusted legs so that doors are level. LH door now closes as intended. No other issues found. All water connections were dry at time of service.

Near Deer Trail, Lampasas, TX 76550
Connor M.

Connor M.

WMH31017FS0 whirlpool microwave Arrived on site to test unit for light not coming on. Found issue with switches nd interlocks. Replaced all switches and both interlocks. Unit working properly.

Near Lakeview Dr, Canyon Lake, TX 78133
Arthur B.

Arthur B.

NED4655EW1 (Dryer) - Arrived onsite for customer compliant of dryer not starting not heating. Removed back panel and checked continuity on element and thermal fuse. Found no continuity on either. Removed defective parts and installed new replacements. Reassembled. Tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near N Northcliffe Dr, Killeen, TX 76543
Jonathan  S.

Jonathan S.

Whirlpool washer model# WTW8000BW0. Making banging sound when in spin cycle.

Near Derby Trail, Round Rock, TX 78681
Arthur B.

Arthur B.

MMV4206FZ2 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave dented in rear RH side of unit. Found back RH corner is crushed and can not be repaired. Found packaging shows no sign of damages. Contacted WPL Techline TJ SR#7720794740 for documentation of damage and to deem non repairable. Trade support will be in contact with customer. No other issues found.

Near Smith Dr, Killeen, TX 76541
Connor M.

Connor M.

WED85HEFC0 whirlpool dryer Arrived on site to test unit for door seal issue. Fund door seal off. Door swapped but hinges not swapped so half of the gasket was exposed to contents of the dryer. Corrected issue and tested unit. Unit working properly. Instruct on proper venting and fire hazard.

Near Retama Ridge, Bulverde, TX 78163
Arthur B.

Arthur B.

WDF510PAYSA (Dishwasher) - Arrived onsite for customer complaint of dishwasher not washing dishes. Tested unit. Found unit will fill but will not circulate water. P&L are as follows; WPW10482480 (Sump N Motor) $169.41,DW120 $204.99 $374.40 plus taxes. Customer is declining repair due to cost. Collected SVC call fee of $108.24 today. All water connections were dry at time of service.

Near Gemini Ln, Killeen, TX 76542
Jonathan  S.

Jonathan S.

Whirlpool refrigerator. Making noise when compressor kicks on.

Near Overcup Dr, Round Rock, TX 78681
Thomas L.

Thomas L.

Arrived on site for no ice condition. The fan recirculation pump failed. Replaced and tested and all water connections were dry.

Near Belaire W Ln, Granite Shoals, TX 78654
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced RC thermistor. Ran test cycle and all checks ok now. No water leaks present after service. Job complete.

Near FM1100, Elgin, TX 78621
Connor M.

Connor M.

WRF767SDEM01 whirlpool refrigerator Arrived on site to install parts for repair. Installed gasket, control and harness. Unit working properly, no leaks detected.

Near FM1863, New Braunfels, TX 78132
Arthur B.

Arthur B.

WTW5000DW1 (Too Load Washer) - Arrived onsite for customer compliant of top load washer not spinning. Ran calibration. Found unit will not agitates as well. Checked gearcase and belt. All was intact. Unit will need new motor and capacitor to complete repair. Skyped PARTS and received R/V date of 12/15 per SW. all water connections were dry at time of service.

Near Nancy Dr, Killeen, TX 76542
Jonathan  S.

Jonathan S.

Whirlpool gas range model# WEG745H0FS0. Convection fan running intermittently during normal bake mod

Near West Highfield Street, Hutto, TX 78634
Mike C.

Mike C.

Whirlpool Oven WOS92EC0AS02 Arrived to find no display on unit and no operation. Checked thermal fuse and it checked good. Removed unit from wall and found the neutral wire on the wall plug had come loose. Made a good connection and checked operation, checked good. WO460 $129.99

Near La Grotta Ln, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site for poor washability. Found defective wash motor. Replaced and tested, all water connections were dry.

Near Farm to Market Rd 1431, Buchanan Dam, TX 78609
Connor M.

Connor M.

WDF760SADM2 whirlpool dishwasher Arrived on site to test unit for not coming on. Found no voltage at unit. Found plug not plugged in all the way under sink. Corrected issue and tested unit. Unit working properly. No leaks detected.

Near Cylamen, New Braunfels, TX 78132
Carlos G.

Carlos G.

Arrived on site and checked the unit for not drying properly issue. Ran diagnostics and found no era codes. Advise customer to use rinse aid. Checked water temperature and found not hot enough. Advise customer to raise water heater temperature. Ran calibration cycle. No water leaks present after service. Job complete.

Near Reinli St, Austin, TX 78751
Connor M.

Connor M.

WMH31017FS0 whirlpool microwave Arrived on site to test unit for no light underneath. Found bulb burnt out due to customer leaving it on overnight. Instruct on proper use. Replaced bulb and collected 7.58 via cc. Job completed.

Near Daisy Way, New Braunfels, TX 78132
Connor M.

Connor M.

MEDX655DW1 maytag electric dryer Arrived on site to test unit for long dry cycles. Found lint on wrong side of the screen. Unit failed vent test. Confirmed blockage was not in unit. Instruct on contacting vent cleaner. Made aware of faire hazard.

Near Posey Pass, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

Whirlpool refrigerator model# WRS586FLDM01. Not making ice.

Near Rusk Rd, Round Rock, TX 78665
Arthur B.

Arthur B.

MEDB755DW2 (Dryer) - Arrived onsite for customer compliant of dryer not starting. Found dryer door switch stuck in open position. Used electrical safe spray to lubricate switch. Switch now clicks. Tested unit. Unit now starts as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Quapaw Dr, Harker Heights, TX 76548
Thomas L.

Thomas L.

Arrived on site for no heat in oven. Found shorted bake element. Replaced and unit tested fine.

Near S West St, Burnet, TX 78611
Arthur B.

Arthur B.

MEDE200XW1 (Dryer) - Arrived onsite for customer compliant of dryer making loud thumping noise when tumbling. Removed bulkhead. Found nail and coins stuck between drum and seal. Removed objects and reassembled. Tested unit. Unit now tumbles quietly. Dryer vent and lint trap was clean of lint at time of service.

Near Saunooke St, Harker Heights, TX 76548
Arthur B.

Arthur B.

KRMF706ESS01 (5 Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of ice build up LH side of RF door. Cleared all ice from door. Used food grade lubricant to add to rails. Rails slide smooth. Advised customer that upper LH corner of seal not seating with customer cabinet. Advise to push door in so that seal seats with cabinet. No other issues found at this time. All water connections were dry at time of service.

Near Hawthorn, Temple, TX 76502
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced door latch assembly. Ran test cycle and all checks ok. Unit cycling on and off now. Job complete.

Near Co Rd 72, Cedar Creek, TX 78612
Arthur B.

Arthur B.

WDT730PAHW0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher DOA. When arrived found, no function to console. Removed toe plate. Found incoming voltage to 120V. Also found rodent nest as well. Customer did advise that the do have exterminator dealing with issue. Did also smell rodent urine and feces as well. Unit will need new control panel and console to complete repair. Parts to come from manufacturer. OF to R/S. All water connections were dry at time of service.

Near N 15th St, Temple, TX 76501
Thomas L.

Thomas L.

Arrived on site for no operation of lights. Reset power to control and lights now work properly.

Near W End Pl, Round Rock, TX 78681
Thomas L.

Thomas L.

Arrived on site for no cool condition. Found restriction at heat loop. Corrected and unit now works properly.

Near W End Pl, Round Rock, TX 78681
Arthur B.

Arthur B.

MVWX655DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not spinning out clothes. Ran service diagnostics and found error code F7E5 (Shifter Error). Attempted to calibrate unit. Unit did not complete. Ordering shifter,motor and capacitor. R/V date set for 12/15 per CS. All water connections were dry at time of service.

Near TX-53, Temple, TX 76501
Daniel  A.

Daniel A.

WMH73521CS6 Microwave not coming on. Door open/close error replaced door interlock/microswitches. For upper /lower primary/monitor/secondary. Verified normal operation after service

Near Running Fawn, San Antonio, TX 78261
Daniel  A.

Daniel A.

WMH73521CS6

Near Running Fawn, San Antonio, TX 78261
Carlos G.

Carlos G.

Arrived on site and checked the unit for no operation. Checked voltage and found 120 volts between L1 and nuetral and 0 volts between L2 and nuetral. Found 78 volts between L1 and L2. Should have 240 volts. Confirmed proper power cord connections. Customer to get an electrician to correct voltage issue.

Near Mauna Loa Ln, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site and checked the unit for no operation. Checked voltage and found 76 volts between L1 and L2. Should have 240 volts. Confirmed proper power cord connections. Customer to get an electrician to correct voltage issue.

Near Old Austin Hwy, Bastrop, TX 78602
Thomas L.

Thomas L.

Arrived on site for no cool condition. Found restriction at heat loop. Corrected and unit now works properly.

Near E Palm Valley Blvd, Round Rock, TX 78665
Thomas L.

Thomas L.

Arrived on site for local conditions. Found restricted steel line weld at heat loop. Remove restriction and unit now cools properly

Near E Palm Valley Blvd, Round Rock, TX 78665
Mike C.

Mike C.

Maytag Dryer MEDE500VW1 Arrived to find unit with no operation. Found thermal fuse bad on unit. Installed new thermal fuse and checked operation, checked good. Cleaned any lint from unit to wall. Fuse $15.40 - DR560 $159.99

Near Capote Peak Dr, Georgetown, TX 78633
Carlos G.

Carlos G.

Arrived on site and checked the unit for not advancing. Checked unit and found lid striker needed adjustment. Adjusted striker and ran test cycle, all checks ok now. No water leaks present after service. Job vomplete.

Near Sandholler Rd, Dale, TX 78616
Arthur B.

Arthur B.

WRX988SIBM03 (4 Door French Door Refrigerator) - Arrived onsite for customer complaint of 4 Door French Door Refrigerator no cooling properly. Removed shelving and found RC evaporator all frosted up. Used steamer to removed all ice build up. Found thermistor is located in proper location. Reassembled. Tested unit. Unit now cools as intended. Good air flow and frost pattern forming in RC evaporator. All water connections were dry at time of service.

Near Adolph Ave, Killeen, TX 76549
Mike C.

Mike C.

Kitchen Aid Refrigerator KFIS20XVMS6 Arrived to install new controls on unit. Checked operation and unit checks good. Checked unit for any leaks and none were found. Controls $293.06 - RF320 $100.00

Near Highland Spring Ln, Georgetown, TX 78633
Daniel  A.

Daniel A.

WRF560SMYB04 Excessive frost/moisture interior of freezer. Verified freezer door gasket sealing properly. Removed excessive ice around evaporator fan cover. Sealed between cabinet/liner. No air/water leaks detected.

Near Deer Run St, San Antonio, TX 78232
Arthur B.

Arthur B.

MVWB725BW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer making loud noises when agitating. Manually tested unit. Found scraping noise. Removed washplate and found coins between basket and washplate. Removed coins and reassembled. Tested unit. Found unit agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.

Near Rita Bend Rd, Salado, TX 76571
Mike C.

Mike C.

Whirlpool Refrigerator WRB322DMBB00 Arrived to have customer explain that after unit was installed, the next morning they found heavy frost buildup in the freezer but has since dissipated. Checked freezer door gasket and it checked good. Checked door function for proper opening and closing and it checked good. Checked liner to cabinet and it checks good with no gaps. Instructed customer on the opening and closing of the freezer door and to make sure nothing is blocking it from closing all the way so it makes a good seal. Unit checks good with no water leaks.

Near Del Webb Blvd, Georgetown, TX 78633
Carlos G.

Carlos G.

Arrived on site and checked the unit for cooling issue. Checked temps and found unit at -1 degree. After speakingwith customer, found unit was filled completely with thick meat before unit got to desired temp causing delayed results. Job complete.

Near Valerie Ln, Dale, TX 78616
Arthur B.

Arthur B.

KUDS30IXBL6 (Dishwasher) - Arrived onsite for customer complaint of upper dishrack falling on dishwasher. Found legs are broken. P&L are as follows; W10712394 (Rack Adjuster Kit) $42.83,DW270$149.99. Subtotal $192.82 plus taxes. Removed old rack kit and installed new updated kit. Reassembled. Rack now works as intended. All water connections were dry at time of service.

Near Southshore Dr, Salado, TX 76571
Thomas L.

Thomas L.

Arrived on site or no water fill condition. Removed and replaced open inlet water valve. Unit tests correctly with no water leaks.

Near Estates of Brushy Creek Dr, Hutto, TX 78634
Arthur B.

Arthur B.

MVWB855DC3 (Top Load Washer) - Arrived onsite for customer complaint of top load washer getting OFB error code on top load washer. Found when arrived, had finished washing comforter and pillows. Advised customer not to wash pillows. Ran service diagnostics and confirmed error code F0E5 (Off Balance Load). Ran 052 to calibrate unit. Unit completed successfully. Instructed customer how to properly load unit. No other issues found. All water connections were dry at time of service.

Near Taffinder, Killeen, TX 76549
Connor M.

Connor M.

WRF990SLAM01 whirlpool refrigerator Installed slide and tested unit. Unit working properly, no leaks detected.

Near Saddlehorn Dr, Dripping Springs, TX 78620
Daniel  A.

Daniel A.

WRB322DMBW00 Not freezing. Making excessive noise. Ice built up around evaporator fan motor. Replaced defrost bimetal and positioned properly on refrigerant line. Replaced jazz board to verify unit defied cycle times. Sealed cabinet/liner. Verified no air/water leaks. Normal operation after service

Near North Dr, San Antonio, TX 78201
Connor M.

Connor M.

KMHS120ESS2 kitchenaid microwave Arrived on site to test unit for not working. Found bottom interlock loose and not in place. Corrected issue and tested unit. Unit working properly.

Near Hillside Dr, Dripping Springs, TX 78620
Arthur B.

Arthur B.

WRF555SDFZ05 (French Door Refrigerator) - Arrived onsite for customer complaint of no water or ice being dispensed from french door refrigerator. Checked water supply line. Found old water line material had clogged water. Removed old water line and installed customer provided new replacement. Tested unit. Unit now dispenses water and calls for water for icemaker. Advised customer that supply must be routed. Customer will contact installer to route water line. Disconnected water from unit. No other issues found. All water connections were dry at time of service.

Near Allen St, Copperas Cove, TX 76522
Connor M.

Connor M.

KTTS505ESS0 kitchenaid trash compactor Installed switch and tested unit. Unit working properly.

Near Thorpe Ln, San Marcos, TX 78666
Connor M.

Connor M.

WOS51EC0AB01 whirlpool oven Arrived on site to test unit for not heating. Found unit dead after self clean. Lven has bad gasket which is allowing way too much air to escape. Will need gasket fuse and tod. Kc approved thursday.

Near Meridian Dr, New Braunfels, TX 78132
Arthur B.

Arthur B.

WRV986FDEM00 (5 Door French Door Refrigerator) - Arrived onsite for customer complaint of french door refrigerator making loud grinding noises from rear. When arrived, found noise had gone away overnight. Customer also advised that FC door was left open as well. This caused warm air to enter unit and frost up evaporator. Fan was then rubbing ice off. Unit was able to defrost successfully. No other issues found. All water connections were dry at time of service.

Near August Dr, Killeen, TX 76549
Mike C.

Mike C.

Whirlpool Range WFG540H0ES1 Arrived to check unit for smoking and smelling like gas when in use. Found unit had never been burned in after installation. Heated unit to 350 and found unit is no longer smoking and if giving off normal smells from a brand new oven. Checked all functions of unit and it checked good.

Near Santa Rita Blvd, Liberty Hill, TX 78642
Arthur B.

Arthur B.

WRX735SDBM03 (French Door Refrigerator) - Arrived onsite to install new divider,auger motor and yoke to ice dispenser. Removed defective parts and installed new replacements. Reassembled. Tested. Unit now dispenses cubes and crushed ice. No other issues found. All water connections were dry at time of service.

Near Shawlands Rd, Killeen, TX 76542
Carlos G.

Carlos G.

Arrived on site and checked the unit for leaking water issue. Ran test cycle and found leak coming from sump assembly and drain hose. Parts needed: WPW10671941 sump, WPW10545278 hose. WP to send parts directly to customer according to notes and customer to install himself. Job complete.

Near Cumberland Rd, Austin, TX 78704
Clif L.

Clif L.

Kitchenaid refrigerator KFIS29BBMS02. Arrived on site to diagnose a refrigerator that was not keeping consistent temperatures. Tested all functions of unit and found no mechanical failures at this time and all parts and components working properly. Performed factory reset on computer as failure seems to be with a software fault in control not registering proper cycle operation in the unit, and causing longer than normal defrost times. Tested unit after reset and found unit working properly at this time. No leaks were found at time of service.

Near Sugarloaf Dr, Bee Cave, TX 78738
Arthur B.

Arthur B.

RTW4516FW1 (Top Load Washer) - Arrived onsite for customer complaint of water leaking from back of top load washer. Removed console. Found water leaking from hot water side of water valve. Removed water valve assembly and installed new replacement. Connected supply hoses. Turned water on. Found no leaks from either valves. No other issues found. All water connections were dry at time of service.

Near Lois Ln, Killeen, TX 76542
Connor M.

Connor M.

WDF540PADM2 whirlpool dishwasher Arrived on site to test unit for not working. Found control lock on. Tunred control lock off and tested unit. Unit working properly. No leaks detected.

Near Aster Run, New Braunfels, TX 78132
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced bellow and clamp. Ran test cycle and all checks ok now. No water leaks present after service. Job complete.

Near Sunset Ln, Austin, TX 78704
Arthur B.

Arthur B.

NTW4516FW1 (Top Load Washer) - Arrived onsite to remove and replace water valve from prior visit’s diagnosis. Removed console and removed leaking water valve. Installed new replacement. Reassembled. Also checked bottom of unit for burning smell that customer had concern of. Advised customer that it’s the plastic rubbing back and forth. Advised with a few cycles, smell will go away. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near FM439, Killeen, TX 76543
Mike C.

Mike C.

Whirlpool cooktop WCG51US6DS00 Arrived to check burners for not going to a low enough setting on low. Adjusted all burner valves down so that they go to a low simmer. Unit checks good.

Near Cool Spring Way, Georgetown, TX 78633
Thomas L.

Thomas L.

Replaced main control and all functions are now working except dispenser motor which has damagedd wiring in door which is no longer available. All water connections are dry.

Near FM2147, Cottonwood Shores, TX 78657
Thomas L.

Thomas L.

Arrived on site for ice clumping in Bin . Found slow turning module in ice maker causing overfilling condition.. Removed and replaced ice maker. Water connections were all dry.

Near Whippoorwill N, Bertram, TX 78605
Connor M.

Connor M.

WFW9400SU00 whirlpool washer Arrived on site to install bellow. Installed and tested unit. Unit not leaking during wash. No leaks detected. Collected full balance on first visit.

Near Dittlinger St, New Braunfels, TX 78130
Connor M.

Connor M.

MFI2665XEB5 maytag refrigerator Arrived on site to install fill tube. Installed and tested unit. Unit working properly, no leaks detected.

Near S Grant Ave, New Braunfels, TX 78130
Connor M.

Connor M.

WDF760SADM2 whirlpool refrigerator Arrived on site to test unit for kinked line. Found no issues. Unit installed incorrectly. Will meed new brackets. Cs approved 12/13

Near Legend Pond, New Braunfels, TX 78130
Arthur B.

Arthur B.

WTW8500DC2 (Top Load Washer) - Arrived onsite for customer compliant of top load washer making clicking noises when agitating. Ran service diagnostics and found no error codes. Removed washplate. Found coins stuck between basket and washplate. Removed coins and reinstalled washplate. Ran test 052 to calibrate. Unit calibrated successfully. Tested unit. Unit fills,agitates,drain and spins with no issues. No other issues found. All water connections were dry at time of service.

Near Fawn Dr, Killeen, TX 76542
Thomas L.

Thomas L.

Removed and replaced Noisey fresh food section air damper. All water connections were dry.

Near Co Rd 212, Buchanan Dam, TX 78609
Arthur B.

Arthur B.

MEDB835DW3 (Dryer) - Arrived onsite to install control to dryer from prior visit’s diagnosis. Removed console and removed defective control. Installed new replacement. Reassembled. Tested unit. Unit now tumbles,heats and cycles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Hogg Ct, Copperas Cove, TX 76522
Connor M.

Connor M.

WGD4616FW1 whirlpool dryer Arrived on site to test unit for no heat and continuous running on auto dry. Found gas not turned on to unit after installation. Turned gas on and tested. Unit working properly. Instruct on proper venting and fire hazard.

Near Tanager Way, Austin, TX 78748
Connor M.

Connor M.

WRS325FDAM04 whirlpool refrigerator Installed both parts and set gasket with heat gun. Unit working properly, no leaks detected.

Near Tanager Way, Austin, TX 78748
Connor M.

Connor M.

WRS325FDAM04 whirlpool refrigerator Installed both parts and set gasket with heat gun. Unit working properly, no leaks detected.

Near Old San Antonio Rd, Austin, TX 78748
Thomas L.

Thomas L.

Arrived on site or no operation. Found the X ternal drain pump has failed. Also found that the lower panel is causing the door to bind. Replaced pump and panel and unit test proper with no leaks.

Near Faultline Dr, Horseshoe Bay, TX 78657
Mike C.

Mike C.

Kitchen Aid ice machine KUIC18PNZS0 Arrived to check unit for no ice production. Found unit not getting any water. Found good voltage at the water inlet valve and valve is opening. Found a bad water filter on unit. Installed new customer water filter and checked operation, checked good. Checked unit for any leaks and none were found. Collecting service fee of $99.99

Near Scissortail Trail, Georgetown, TX 78633
Arthur B.

Arthur B.

WED4850BW1 (Dryer) - Arrived onsite for customer complaint of no heat on dryer. Removed back panel and checked continuity of element and cutoff. Found both with no continuity. Removed element and cutoff and installed new replacement. Reassembled. Tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Primrose Dr, Copperas Cove, TX 76522
Connor M.

Connor M.

WFC7500VW2 whirlpool washer Installed belt and ran full load. Unit completed spin cycle properly. Clothes nearly dry at end of cycle. Unit working properly. No leaks detected.

Near Bluff Springs Rd, Austin, TX 78744
Arthur B.

Arthur B.

WED5000DW2 (Dryer) - Arrived onsite to install dryer handle,element and thermal fuse from prior visit’s diagnosis. Removed back panel and removed element and thermal fuse. Installed new replacements. Installed door handle. Tested unit. Unit now tumbles and heats as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Curtis Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

MFI2269FRZ01 (French Door Refrigerator) - Arrived onsite for customer complaint of no ice production on french door refrigerator. Removed ice bin and found icemaker stuck mid harvest. Removed faulty icemaker and installed new replacement. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.

Near Vista Dr, Killeen, TX 76549
Arthur B.

Arthur B.

WTW5640XW3 (Top Load Washer) - Arrive onsite for customer complaint of top load washer not completing cycle and not draining. Found drain pump humming. Removed all water from tub using shopvac. Removed faulty drain pump and installed new replacement. Reassembled. Calibrated unit. Unit calibrated successfully. Tested unit. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.

Near Excel Dr, Killeen, TX 76542
Connor M.

Connor M.

WTW8040DW3 whirlpool washer Arrived on site to install suspension for ugly noise. Rediagnosed and found stator eating into drain pan underneath washer. Suspension checked fine. Removed drain pan and tested unit. Unit working properly, no leaks detected.

Near Los Robles Ln, Blanco, TX 78606
Thomas L.

Thomas L.

Arrived on site for noisy operation. Found that the noise was coming from the drain pump. Removed article and unit now work quietly with no water leaks.

Near Cedar Mountain Drive, Spicewood, TX 78669
Daniel  A.

Daniel A.

WRB322DMBB00 Not producing ice. Defective door liner not activating door switch. Replaced freezer door verified freezer switch operation. Normal ice production after service. No air/water leaks detected.

Near Fox Ln, Selma, TX 78154
Arthur B.

Arthur B.

KDTE254ESS0 (Dishwasher) - Arrived onsite to install sump and motor to dishwasher from prior visit’s diagnosis. Removed faulty sump and motor. Installed new replacement. Reassembled. Tested unit. Unit fills,washes,drain and heats with no issues. All water connections were dry at time of service.

Near Mountain Laurel, Harker Heights, TX 76548
Thomas L.

Thomas L.

Arrived on site For for drying condition on the automatic cycles. Found for Mr. is not being accurate really read by the control. Replaced control and the Mr. and dryer checks correct. Inside of the dryer is clean. The customer needs to have his builder correct the miss shaped house vent .

Near Vista View Trail, Spicewood, TX 78669
Connor M.

Connor M.

JS48PPDUDE00 jennair refrigerator Arrived on site to test unit for bad drawer and ice container. Found drawer installed incorrectly. Ice container is cracked not alowing lock to engage. Please ship ice container direct to customer. No leaks detected.

Near Pinot Blanc, Canyon Lake, TX 78132
Mike C.

Mike C.

Kitchen Aid Range KFGG500ESS2 Arrived to check oven for running too cool. Set unit to 350 and found unit to average out to 329. Raised calibration and found unit to check good.

Near Westbury Ln, Georgetown, TX 78633
Connor M.

Connor M.

WOS92EC0AS03 whirlpool oven Arrived on site to test unit for loud operation for too long after bake cycle. Found blower operating at normal levels and duration of cool down was normal.minstruct customer on proper function. Unit working properly.

Near Dittlinger St, New Braunfels, TX 78130
Connor M.

Connor M.

WRF757SDEH refrigerator Installed both parts and tested unit. Unit working properly, no leaks detected.

Near Dittlinger St, New Braunfels, TX 78130
Daniel  A.

Daniel A.

WRF993FIFM00 Refrigerator not cooling. Excessive ice/frost on refrigerator evaporator. Installed updated control per tech assist. Replaced evaporator cover. Removed Excessive ice. Verified thermistor position/heat exchanger position. Normal operation after service

Near W Oak Estates Dr, San Antonio, TX 78260
Arthur B.

Arthur B.

WED4800BQ0 (Dryer) - Arrived onsite for customer compliant of dryer not starting. Removed top and found prior tech did not connect door switch. Connected door switch. Wired up unit. Tested unit. Unit now tumbles and heats as intended. Reassembled. Dryer vent and lint trap was clean of lint at time of service.

Near Southern Crossing Dr, Temple, TX 76502
Connor M.

Connor M.

WRF535SMBB00 whirlpool refrigerator Arrived on site to test unit for noise when unit cycles on. Found damper control operating loudly when opening and closing. Replaced and tested unit. Unit working properly. No leaks detected.

Near Highland Vista, New Braunfels, TX 78130
Connor M.

Connor M.

KBFN502ESS00 kitchenaid refrigerator Arrived on site to test unit for not cooling. Found unit had obviously been dropped on its face causing several issues. Compressor as detached from unit and is sitting at and angle. Compressor definitely bad. Control board in upper cavity detached and hit metal dog house shorting it. Found plastic screen on user interface has cracked and is allowing moisture inside of it. 1 drawer is damaged, and both handle are damaged along with both doors and the strike up top the the mullian hits. Customer is attempting to have unit replaced. Will order parts if that doesnt work.

Near Rittiman Rd, San Antonio, TX 78218
Thomas L.

Thomas L.

Arrived on site for water pooling in dispenser area. Removed and replaced inlet water valve that was not shutting off completely. All water connections or dry.

Near Ox Wagon Trail, Round Rock, TX 78664
Connor M.

Connor M.

KODE307ESS02 kitchenaid oven Arrived on site to test unit for not baking in either section. Found unit in demo mode which doesnt allow baking. Took unit out of demo mode and tested both sections. Unit working properly at time of service.

Near Evans Ave, San Antonio, TX 78209
Arthur B.

Arthur B.

G7CE3034XS00 (Cooktop) - Arrived onsite to install new cooktop burner knobs to cooktop from prior visit’s diagnosis. Remove 4x broken knobs and installed new replacements. Tested elements. All turn off and on easily with no issues. No other issues found.

Near Green Meadow Dr, Harker Heights, TX 76548
Connor M.

Connor M.

WFW92HEFC0 whirlpool washer Arrived on site to test unit for error code and loud noise. Found control not recognizing door switch. Replaced latch and tested unit. Unit working properly, no leaks detected.

Near Cedric Lane, San Antonio, TX 78213
Mike C.

Mike C.

Kitchen Aid dishwasher KUDS30FXSS Arrived to find upper rack failing down. Found upper rack adjusters broken. Installed new adjusters and checked operation, checked good. Checked unit for any leaks and none were found. Parts and labor covered under S23010

Near Cool Spring Way, Georgetown, TX 78633
Mike C.

Mike C.

Jenn-Air Refrigerator JFI2089WES9 Arrived to check unit for a water leak. Found a sheet of ice in the bottom of the freezer and the defrost channel. Found the defrost duck bill stuck shut causing water to back up into the freezer and then run out onto the floor. Removed duck bill and installed a drain tube kit. Removed all ice from freezer and defrost channel. Checked operation and unit checks good. Checked unit for any leaks and none were found.

Near Cool Spring Way, Georgetown, TX 78633
Connor M.

Connor M.

WDT920SADM2 whirlpool dishwasher Arrived on site to test unit for not washing dishes. Found water not coming to unit on 1 hour wash but is coming in on other washes. Confirmed bad control board. On cycle that did allow water in i confirmed proper voltage to sump but sump didnt power on. Will need both for return. Sw approved 12/12

Near Carriage Cape, San Antonio, TX 78261
Arthur B.

Arthur B.

WED4815EW1 (Dryer) - Arrived onsite for customer complaint of dryer taking too long to dry clothes. Used vent test to test air circulation. Found circulation is little. Checked outside venting. Found poor air circulation as well. Advised to have house venting cleaned. Checked temperature and dryer is heating at 185F and cycling. Dryer is heating as intended. Dryer vent and lint trap trap was clean of lint at time of service.

Near Nicholas Cir, Killeen, TX 76542
Thomas L.

Thomas L.

Arrived on site for no cool condition. Found temps at 2 degrees and 36 degrees. Found ice maker bin approx 1/2 full. It also cycled as I was taking temps. Customer explained that no ice production was his real concern. It is now making ice again. Customer counted cubes and found 135 cubes. Customer will monitor the situation for me let me know if he needs further assistance.

Near Plantation Dr, Round Rock, TX 78681
Arthur B.

Arthur B.

RED4516FW0 (Dryer) - Arrived onsite for customer complaint of dryer humming and won’t turn. Removed back panel. Found rat lodged inside blower housing and fan. Removed rodent from housing. Used disinfectant to clean area. Reassembled. Tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Casa Blanca Rd, Fort Hood, TX 76544
Thomas L.

Thomas L.

Arrived on site for nom oil condition. Unit had been unplugged. Customer turned unit on prior to my arrive. Unit was running and air temp at fresh food section air diverted was 36 degrees. Water connections were dry. Customer will allow unit to run for approx 24 hours to see how it cools down.

Near Blue Spring Cir, Round Rock, TX 78681
Arthur B.

Arthur B.

WRX988SIBM03 (French Door Dual Evaporator Refrigerator) - Arrived onsite to install control,UI,icebox fan and icemaker to french door refrigerator from prior visit’s diagnosis. Installed defective parts and installed new replacements. Reassembled. Tested unit. Unit called for water,icebox fan circulating and UI sounds as intended. All water connections were dry at time of service.

Near Causeway Ct, Killeen, TX 76549
Carlos G.

Carlos G.

Arrived on site and checked the unit for door closing issues. Inspected area and found a faulty catch insert. Normal wear and tear. Removed and replaced catch insert. Retested door closing operation and now ok. Job complete.

Near Mesa Dr, , TX 78617
Mike C.

Mike C.

Kitchen Aid Refrigerator KRFF507ESS01 Arrived to install new freezer door and shelf. Checked operation and unit checks good. Checked unit for any leaks and none were found.

Near Oak Hill Drive, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

Whirlpool dishwasher. Door closer not working correctly.

Near Ox Wagon Trail, Round Rock, TX 78664
Connor M.

Connor M.

WRX988SIBM01 whirlpool refrigerator Arrived on site to install parts for repair. Installed all seled sytem parts. Unit working properly, no leaks detetced.

Near Beechwood Dr, Kyle, TX 78640
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced control and sensor. Ran test cycle and all checks ok. Job complete.

Near Kaanapali Ln, Bastrop, TX 78602
Arthur B.

Arthur B.

NED4600YQ1 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Checked incoming voltage and found 240V. Removed back cover. Checked thermal fuse and element for continuity. Found no continuity on either. Removed thermal fuse and element. Installed new replacements. Reassembled and tested. Dryer not heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time or service.

Near W Vega Ln, Killeen, TX 76542
Daniel  A.

Daniel A.

WMH73521CS4 Microwave not recognizing door closed. Defective door switches/interlocks. Not engaging properly. Replaced door switches and upper/lower interlock. Verified normal operation after service

Near Running Fawn, San Antonio, TX 78261
Wesley P.

Wesley P.

Whirlpool dishwasher. Arrived on site and found DW upper rack track needed to be reinstalled properly. Installed properly no missing or broken components. All checks good. Advised customer on use and care.

Near Driftwood Drive, Cedar Park, TX 78613
Jerry C.

Jerry C.

WMH53520CH5 Arrived to inspect interior light not coming on. I found the switches were not actuating correctly and I removed and replaced them. The issue resolved and the unit operated as designed. Operational test good.

Near Summit Ridge Dr N, Lago Vista, TX 78645
Connor M.

Connor M.

MEDB835DW3 maytag dryer Installed overlay and control and verified operation. Unit working properly. Instruct on proper venting and fire hazard.

Near Oak Ridge Dr, San Marcos, TX 78666
Connor M.

Connor M.

KTTS505ESS0 kitchenaid trash compactor Arrived on site to test unti for not compacting and making loud noise in up position until it is tunred off. Found upper limit switch not working. Ordering for return. Kc approved monday

Near Thorpe Ln, San Marcos, TX 78666
Arthur B.

Arthur B.

KRFF507ESS00 (French Door Dual Evaporator Refrigerator) - Arrived onsite install control,UI and evaporator cover to french door dual evaporator refrigerator from prior visit’s diagnosis. Removed RC evaporator and used steamer to remove frost build up. Installed new cover and reassembled. Removed front UI and rear HV control. Installed new replacements. Reassembled. Powered unit on. Unit began cooling as intended. All water connections were dry at time of service.

Near Co Rd 106, Lampasas, TX 76550
Connor M.

Connor M.

WEG730H0DS0 whirlpool range Arrived on site to test unit for not baking. Found f8e0 error code indicating bad blower fan. Replaced and tested unit. Unit working properly.

Near FM2439, San Marcos, TX 78666
Wesley P.

Wesley P.

Whirlpool dishwasher. Arrived on site and found unit operating as designed. Back flow caused by improper shared drain port of softener and DW at disposal. Recommended plumber attention. All else checks good.

Near Tyburn Trail, Austin, TX 78717
Daniel  A.

Daniel A.

MVWB765FW0 Excessive grinding sound during spin. Defective gearcase. Replaced gearcase Verified stator/rotor/clutch operation. Normal,operation after service. Checked water inlet and drain hoses. No leaks detected

Near Mountain Springs, Canyon Lake, TX 78133
Arthur B.

Arthur B.

MFW9800TQ0 (Top Load Washer) - Arrived onsite for customer complaint of front load washer making loud howling noises when spinning. Spun inner basket and found rear tub bearing is warn. P&L are as follows; W10772618 (Tub Outer Rear) $284.47, W10772607 (Tub Outer Front) $274.00, WP8181673 (Tub Gasket) $43.54, WPW10269756 (Inner Basket) $440.06,FL530 $475.00. Subtotal $1517.07 plus taxes. Customer declining repair due to cost. Collected SVC call fee of $108.24 today. All water connections were dry at time of service.

Near Cr 3350, Kempner, TX 76539
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced control and panel. Ran test cycle and all checks ok now. Collected payment in full via ck#2070. Job complete.

Near E 13th St, Austin, TX 78702
Arthur B.

Arthur B.

WED5000DW2 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Removed back panel. Found no continuity on element and thermal fuse. Also found handle broke. Ordering handle,element and fuse to complete repair. Skyped PARTS and received R/V date of 12/11 per SR. Dryer vent and lint trap was clean of lint at time of service.

Near Curtis Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WTW5000DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not spinning out clothes. Ran diagnostics and found error codes F7E1 (Basket Speed Fault). Ran RPM test and found control not recognizing basket moving. Checked control and found J2 connector on board burnt. Tilted unit up and to check shifter. Found shifter burnt. Removed faulty shifter and control. Calibrated unit. Unit calibrated. Tested unit. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service.

Near Curtis Dr, Copperas Cove, TX 76522
Connor M.

Connor M.

WFW9400SU00 whirlpool washer Bellow-135.19 FL370-199.99 arrived on site to test unit for issue with bellow. Found bellow not connected to front bulkhead and has large rip in it likely form overloading. Will need to replace bellow to repair. SR approved friday. Collected full balance on first visit.

Near Summerwood Dr, New Braunfels, TX 78130
Wesley P.

Wesley P.

Whirlpool French door refrigerator. Arrived on site for condenser vibration. Leveled unit and reduced vibration to appropriate sound level. Advised customer on repair.

Near Roaring Fork, Leander, TX 78641
Carlos G.

Carlos G.

Arrived onsite and checked the unit for not advancing. Checked components and found a faulty lid lock assembly. Normal wear and tear. Removed and replaced lock assembly. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Blackson Ave, Austin, TX 78752
Connor M.

Connor M.

JLRP548WP00 jennair range Arrived on site to install regulator for repair. Installed regulator and issue hasnt changed. Unit is hooked up to natural gas and unit is outfitted for natural gas at all orifices. Instruct customer on contacting gas company to trouble shoot further.

Near I-35, New Braunfels, TX 78130
Arthur B.

Arthur B.

WDF520PADM7 (Dishwasher) - Arrived onsite for customer complaint of upper dishrack on dishwasher keeps falling. Found upper rack rusted, and wheels broken. Removed upper rack and installed new replacement with wheels and stops. Reinstalled dishrack. All works as intended. All water connections were dry at time of service.

Near Bull Run Dr, Killeen, TX 76549
Mike C.

Mike C.

Whirlpool washer WFW90HEFC0 Arrived to install new user interface and ACU control. Checked operation and unit checks good. Checked unit for any leaks and none were found.

Near Slip Dr, Georgetown, TX 78628
Connor M.

Connor M.

WRF757SDEH whirlpool refrigerator Arrived on site to test unit for no lights in interior. Found bad board and module. Parts have been ordered and are ta office. Sw approved thursday return. Cust needs 20 min heads up

Near Common St, New Braunfels, TX 78130
Daniel  A.

Daniel A.

WRV986FDEM01 Excessive frost /ice in freezer. Removed excessive frost. Freezer door not sealing properly. Removed and replaced both left/right freezer rails/brackets. Verified normal open/close after repair. Freezer door sealing properly. No air leaks detected.

Near Running Fawn, San Antonio, TX 78261
Jonathan  S.

Jonathan S.

Whirlpool dryer model # WED49STBW0. Not powering on.

Near Reggio St, Round Rock, TX 78665
Connor M.

Connor M.

MFI2665XEB5 maytag refrigerator Arrived on site to test unit for no ice production. Found fill tube on top of unit is iced up due to small hole in rubber fill tube allowing air in and improper fill. Will need fill tube for repair.

Near Peace Ave, New Braunfels, TX 78130
Connor M.

Connor M.

WTW7800XW2 whirlpool washer Arrived on site to replace lid for damage. Replaced after inspecting springs. Unit working properly. No leaks detected.

Near Ohio St, San Marcos, TX 78666
Connor M.

Connor M.

WMH53520CW5 whirlpool microwave Arrived on site to test unit for not operating and door open signal. Found both interlocks left in closed position when door was opened. Door strikes checked fine. Replaced all switches and interlocks. Unit working properly at time of service.

Near Dolly St, San Marcos, TX 78666
Thomas L.

Thomas L.

Arrived on site for no operation. Found failure codes for fill failure. Replaced sensor and unit now operates. Water connections were dry.

Near Plumewood Dr, Austin, TX 78750
Mike C.

Mike C.

Whirlpool dishwasher WDF520PADM Arrived to find unit not starting a cycle or any control lights coming on. Checked voltage at the junction box and it checked good. Checked voltage going into main control and found a wire had come out of the molex connection. Repaired molex connection and checked operation of unit, checked good. Checked unit for any leaks and none were found.

Near Chi Chi Dr, Georgetown, TX 78628
Arthur B.

Arthur B.

MEDB835DW3 (Dryer) - Arrived onsite for customer complaint of dryer shutting off and not drying clothes. Ran diagnostics and found no error codes. Tested unit with temperature probe. Did find unit will heat to 225F and not cycle off. Found the timer will them go down to 2 mins and shut off. Unit will need new control due to unit not cycling properly. Skyped PARTS and received R/V date of 12/8 per CS. Dryer vent and lint trap was clean of lint at time of service.

Near Hogg Ct, Copperas Cove, TX 76522
Arthur B.

Arthur B.

MVWB835DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer filling and draining and not completing cycle. Entered diagnostics and found error code F8E6 (Water Hazard). Removed back cover and found blew into pressure hose. Found hose with no leaks. Checked pressure to tub and found hose secured. Did find hose cover was pressing on hose causing bad flow to control. Readjusted cover and ran test cycle. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.

Near Hogg Ct, Copperas Cove, TX 76522
Arthur B.

Arthur B.

ADB1400AGS0 (Dishwasher) - Arrived onsite to install control and dispenser to dishwasher from prior visit’s diagnosis. Removed front panel. Removed dispenser and control. Installed new replacements. Tested unit. Unit fills,washes,dispenses, drain and heats as intended. Reassembled. No other issues found. All water connections were dry at time of service.

Near Briggs St, Lampasas, TX 76550
Jonathan  S.

Jonathan S.

Maytag washer model# MVWB955. Leaking water

Near Ashmere Loop, Round Rock, TX 78681
Connor M.

Connor M.

MVWX655DW1 maytag washer Arrived on site to test unit for rust coming from valve. Found filter screens both dyed orange from rust from water supply. Confirmed issue is not coming from unit. Instructed on clean cycle and proper use. No leaks detected.

Near West Gate Blvd, Austin, TX 78748
Thomas L.

Thomas L.

Install new water distributor and tube. All water connections are dry.

Near Ladin Ln, Lakeway, TX 78734
Connor M.

Connor M.

WFC7500VW2 whirlpool washer Arrived on site to test unit for noise during spin and not spinning out clothes on first try. Found belt slipping during final spin on normal loads and not removing sll water. Customer has to run three or four drain and spins to get clothes to not be dripping. During spin unit squeaks loudly. Kc approved friday

Near S IH 35 Frontage Rd, Austin, TX 78744
Connor M.

Connor M.

NTW4516FW1 Amanda washer Arrived on site to test unit for not starting. Found unit stuck in rinse cycle. Was able to cancel and exit by holding cancel button for six seconds. No error codes found. Unit working properly in all cycles. No leaks detected. No LBH due to being an apartment complex.

Near I-35, Austin, TX 78744
Thomas L.

Thomas L.

Arrived on site for no ice condition, Removed and replaced open components and tested. Unit now operates properly with no water leaks

Near Sendera Bonita, Lakeway, TX 78734
Clif L.

Clif L.

Whirlpool range WFE540H0AH0. Arrived on site to replace bake element for range. Replaced element and tested unit. Found all is functioning properly at this time.

Near Normandy Ridge Ln, Austin, TX 78738
Connor M.

Connor M.

WDF520PADM7 whirlpool dishwasher Arrived on site to test unit for not drying dishes. Found heating element working properly. Customer not using rinse aid. Instruct on proper use. No leaks detected.

Near Old Fitzhugh Rd, Dripping Springs, TX 78620
Thomas L.

Thomas L.

Arrived on site for dryer that would not start. Mounting of switch cracked and switch fell into console. Replace switched and dryer tested fine inside dryer is clean of Lent.

Near Pyramid Dr, Austin, TX 78734
Arthur B.

Arthur B.

NTW4516FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer leaking near console area. Removed console and found hot water side on water valve leaking near solenoid. Ordering new water valve assembly to complete repair. Skyped PARTs and received R/V date of 12/6 per MS. Shut off hot water valve to prevent further leaking. All water connections were dry at time of service.

Near Cedarhill Dr, Killeen, TX 76543
Jonathan  S.

Jonathan S.

Whirlpool oven model # WOS51EC0AS04. Not heating correctly.

Near Hidalgo Loop, Round Rock, TX 78665
Arthur B.

Arthur B.

WFW94HEAW0 (Front Load Washer) - Arrived onsite for customer compliant of front load washer not draining and getting error code F9E1 (Long Drain). Removed front door panel and removed drain catch trap. Found fabric and coins lodged. Removed and clean trap and reassembled. Entered diagnostics to clear errors. Tested unit. Unit fills,agitates,drain and spins with no errors. All water connections were dry at time of service.

Near Sun Meadows Dr, Harker Heights, TX 76548
Thomas L.

Thomas L.

Arrived on site for broken upper wash spinner. Replaced and tested . All connections were dry.

Near Edwards Dr, Austin, TX 78734
Thomas L.

Thomas L.

Arrived on site for broken upper wash spinner. Replaced and tested . All connections were dry.

Near Edwards Dr, Austin, TX 78734
Thomas L.

Thomas L.

Arrived on site for improper operation. Found that the wash motor was defective. Removed and replaced. Unit is in a warehouse and could not be tested for leaks.

Near 9th St, Marble Falls, TX 78654
Connor M.

Connor M.

WTW5000DW1 whirlpool washer Arrived on site to install gearcase and cam. Installed both parts and tested unit. Unit working properly, no leaks detected.

Near N Central Ave, New Braunfels, TX 78130
Connor M.

Connor M.

JED3430WB01 jennair cooktop Arrived on site to test unit for lf burner not working. Found infinite switch burnt up. Replaced and tested unit. Unit working properly at time of service.

Near N Central Ave, New Braunfels, TX 78130
Arthur B.

Arthur B.

WTW4950XW2 (Top Load Washer) - Arrived onsite to remove and replace inner basket from prior visit’s rediagnosis. Removed inner basket. Installed new replacement with scanner nut and spacer. Reassembled. Calibrated unit. Unit calibrated successfully. Tested spin cycle. Unit spins at full speed and inner basket is balanced. No other issues found. All water connections were dry at time of service.

Near Sherwood Forest Dr, Killeen, TX 76549
Mike C.

Mike C.

Whirlpool dishwasher WDF330PAHS1 Arrived to find unit with no operation. Checked voltage at junction box and found the neutral wire out of the wire nut. Made a good connection and checked operation, checked good. Checked unit for any leaks and none were found.

Near Wolf Ranch Parkway, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site for no operation. Tested unit and found drain pump to be binding. Corrected finding drain pump impeller and tested unit. Unit tested properly with no water leaks.

Near N Phillips Ranch Rd, Granite Shoals, TX 78654
Arthur B.

Arthur B.

MEDC215EW1 (Dryer) - Arrived onsite for customer complaint of dryer not heating. Removed back cover and checked continuity on cutoff and element. Found no continuity. Removed cutoff and element and installed new replacement. Reassembled. Tested unit. Unit now heats and tumbles as intended. No other issues found. Dryer vent and lint trap clean of lint at time of service.

Near Thunder Creek Dr, Killeen, TX 76549
Thomas L.

Thomas L.

Arrived on site for noisy operation. Found this to be a washer dryer stack installation. Adjusted front feet upwards to level unit. Found front panel screws of dryer were all very loose. Corrected and tested and unit. now operate quietly. House andand dryer are both clean as they are both brand new.

Near E Granitecastle Dr, Marble Falls, TX 78654
Arthur B.

Arthur B.

MEDC215EW1 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Opened door and found door switch stuck open. Used electrical safe lubricant to lubricate switch. Rocked switch back and forth. Tested unit. Unit now tumbles and heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Mason Dr, Killeen, TX 76549
Chase S.

Chase S.

WOD92EC0AS arrived on site to check double oven for loud fan operation. Tested upper and lower blowers and started clean cycle to verify variable speed function. Replaced upper blower and retested. Sound and function are the same. Inform customer this is normal operation and explained the importance of removing heat from the oven and cabinets around the unit

Near Little Gabriel River Dr, Liberty Hill, TX 78642
Clif L.

Clif L.

Kitchenaid refrigerator KURL304ESS00. Arrived on site to replace control board for refrigerator. Replaced main control board and found control panel not operating properly. Replaced control panel as well and found all is now working properly at this time. No for the repairs are needed on this unit. Unit is not hooked up to water.

Near Davenport Divide Rd, Austin, TX 78738
Arthur B.

Arthur B.

KDTE254ESS0 (Dishwasher) - Arrived onsite for customer complaint of water supply line leaked and needs replacement line installed. Removed broken water line and installed customer replacement. Reassembled and turned water on. Found no leaks. Tested unit. Found unit will fill but spray arms not moving water. Unit will be WPW10455261 (Sump n Motor) $161.42 DW120 $199.99. Subtotal $361.41 plus taxes. R/V date for 12/6. Collected SVC call fee of $108.24. Remaining due upon completion. All water connections were dry at time of service.

Near Mountain Laurel, Harker Heights, TX 76548
Chase S.

Chase S.

Arrived on site to repair Maytag side-by-side refrigerator. Replaced high and low voltage control boards. Tested all functions of the Spencer and auger motor. Job complete

Near FM1869, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived for display that would not operate. Found display totally inoperable. Replaced and the t has stuck broil replace how customer doesnt want to replace control as he doesn’t use broil.

Near Ave J, Marble Falls, TX 78654
Connor M.

Connor M.

MEDX655DW1 maytag dryer Arrived on site to test unit for taking too long to dry. Found customer hadnt checked lint screen since purchase. Found large amount of lint in internal duct. Removed and tested unit. Unit working properly. Instruct on proper venting and fire hazard.

Near Old Lockhart Hwy, Austin, TX 78747
Connor M.

Connor M.

MEDX655DW1 maytag dryer Arrived on site to install drum for noise during operation. Installed drum and tested unit. Unit working properly. Instruct on proper venting and fire hazards.

Near Copano Dr, Austin, TX 78749
Clif L.

Clif L.

Whirlpool oven WOS51EC0AS04. Arrived on site to diagnose an oven that will not turn on at all. Tested unit and found thermal fuse in the control section open. Replaced thermal fuse and tested unit. Found all is functioning properly at this time.

Near Castana Bend, Spicewood, TX 78669
Arthur B.

Arthur B.

G7CE3034XS00 (Cooktop) - Arrived onsite for customer complaint of cooktop burner knobs hard to turn on. Found holder on knobs cracked causing knobs to free spin. Ordering burner knobs to address issue. Skyped parts and received R/V date of 12/7 per KC. No other issues found at this time.

Near Green Meadow Dr, Harker Heights, TX 76548
Carlos G.

Carlos G.

Arrived on site and checked the unit for not drying. Found proper voltage present. Ran test cycle and found lint build up at lint vent. Removed vent and found completely clogged with lent, cleaned out. Advised customer to clean out lint screen after every use. All checks ok now. Job complete.

Near Frontier Valley Dr, Austin, TX 78741
Connor M.

Connor M.

WRF990SLAM01 whirlpool refrigerator Arrived on site to install bracket for repair. Installed and tested unit. Door now closing correctly. Found upper right hand drawer slide broken in freezer and is just hanging on right side. Will need to replace to complete repair. Office to schedule directly.

Near Thomas Ln, Dripping Springs, TX 78620
Clif L.

Clif L.

Whirlpool oven RBS305PRB00. Arrived on site to diagnose an oven that will not turn on. Pulled unit and checked wiring for control and found no issues and control area. Reset breaker and unit turned on and operated normally. No other failures were found at this time with the unit itself. Did note Homeowner had a wasp nest inside of the breaker box with active wasps. I advised him they could have shorted breaker internally and when breaker was reset it may have corrected the issue. Advised homeowner to have pest control company come out to clear breaker box of any pests. No other repairs on oven needed at this time.

Near Rivulet Ln, Lakeway, TX 78738
Carlos G.

Carlos G.

Arrived on site and checked the unit for over temperature issues. Ran diagnostics and found no error codes present. Confirmed sensor ok. Ran test cycle and recalibrated unit. All checks ok. Job complete.

Near Airport Commerce Dr, Austin, TX 78741
Connor M.

Connor M.

MEDB855DC3 maytag dryer Arrived on site to check function of steam cycle on dryer. Found water line not connected to dryer. Infromed customer we do not do installs related to water on new products and water line provided was way too short. Customer also thought i was there to fix her LG fridge. Did not service either unit. Instruct on proper venting and fire hazard.

Near Packsaddle Pass, Wimberley, TX 78676
Mike G.

Mike G.

Arrived on site for unit making knocking noise CONTINOUSLY THROUGH THE ENTIRE CYCLE, checked unit and found that the Rollers are bad and will need to be replaced replaced rollers and belt from dryer repair kit and checked and cleaned out all lent found from unit and tested unit after repair and unit is heating and has good air flow unit checked fine at this time... RED4516FW0

Near Cedar Ln, Temple, TX 76502
Arthur B.

Arthur B.

WRF990SLAM00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer compliant of RC doors rubbing and making noises when opening and closing on french door refrigerator. Found doors not level. Removed toe plate and adjusted legs. Found doors are now level. Doors open and closes with no issues. All water connections were dry at time of service.

Near County Rd 4932, Kempner, TX 76539
Thomas L.

Thomas L.

Upper rack support wheels all showed signs of premature cracking. Replaced and unit test properly with no water leaks.

Near Windberry Ct, Round Rock, TX 78665
Thomas L.

Thomas L.

Removed and replaced sumpassembly due to open drive motor. Unit now test properly with no water leaks.

Near Windberry Ct, Round Rock, TX 78665
Thomas L.

Thomas L.

Removed and replaced salt assembly due to open drive motor. Unit now test properly with no water leaks.

Near E Palm Valley Blvd, Round Rock, TX 78665
Arthur B.

Arthur B.

MEDX655DW1 (Dryer) - Arrived onsite for customer compliant of dryer start switch broke off. Removed console and found tab that hold PTS switch broke off. Removed defective PTS switch and installed new replacement. Installed existing knob. Tested unit. Unit heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Phoenix Dr, Killeen, TX 76543
Mike C.

Mike C.

Amana Refrigerator ASI2575FRS00 Arrived to find unit making a vibration sound coming from the bottom of the unit. Found condenser coils sitting on the metal cross braces causing the vibration sound. Raised coils off of braces and found vibration sound went away. Unit checks good with no water leaks.

Near Fieldstone Ln, Liberty Hill, TX 78642
Carlos G.

Carlos G.

Arrived on site and checked the unit for not advancing. Checked voltage and found breaker tripped. Reset breaker and confirmed terminal connections and wiring ok. Ran test cycle and all checks ok this time. Job complete.

Near E St Elmo Rd, Austin, TX 78745
Mike C.

Mike C.

Whirlpool Refrigerator WRF555SDFZ04 Arrived to check unit for water dispenser dripping water and water leaking inside of unit. Found the water line at the dual valve inside the fresh food section was not fully seated. Made a good connection and checked operation, checked good with no water leaks.

Near Co Rd 268, Georgetown, TX 78628
Arthur B.

Arthur B.

MVWC565FW1 (Top Load Washer) - Arrived onsite for customer compliant of very small amount of water enters unit on top load washer. Tested unit. Found unit will fill enough just to cover washplate. Disconnected control harness and reattached. Calibrated unit. Unit calibrated successfully. Retested unit. Found water level is the same. Ordering control and water level switch to complete repair. OF to contact customer due for R/S due to part availability. All water connections were dry at time of service.

Near Herald Dr, Harker Heights, TX 76548
Mike C.

Mike C.

Whirlpool dishwasher WDT720PADM2 Arrived to check unit for not washing dishes. Found wash motor bad. Installed new sump and motor and checked operation, checked good. Checked unit for any leaks and none were found.

Near Kavanaugh Street, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site doors are crooked. Inspected. Found that the right door is approximately 1/2 inch too high. Moved unit forward and doors are now level. Visited with customer about her floors needing leveling. Water connections are all dry.

Near S Lake Dr, Granite Shoals, TX 78654
Mike C.

Mike C.

Whirlpool dishwasher WDT750SAHZ0 Arrived to find unit not starting a cycle and when opening the door the lights on the control panel would go out. Found connection from user interface to main control was loose. Made a good connection and checked operation, checked good. Checked unit for any leaks and none were found.

Near Highland Ridge Rd, Georgetown, TX 78628
Clif L.

Clif L.

Kitchenaid ice machine KUIC18PNZS0. Arrived on site to diagnose an ice machine with no ice condition. Tested unit and found water line from circulation pump to curtain assembly has disconnected from curtain. Curtain assembly and waterline to be replaced with updated version to prevent issue in the future.

Near Ladin Ln, Lakeway, TX 78734
Arthur B.

Arthur B.

WTW5000DW1 (Top Load Washer) - Arrived onsite to install new motor and capacitor to top load washer from prior visit diagnosis. Removed faulty motor and capacitor. Installed new replacements. Reassembled and calibrated unit. Unit calibrated successfully. Tested unit. Unit fills,agitates,drains and spins with no issues. All water connections were dry at time of service.

Near Curtis Dr, Copperas Cove, TX 76522
Carlos G.

Carlos G.

Arrived on site and checked the unit for not cooling properly. Checked temps and found 47 degrees in freshfood and 15 degrees in freezer. Comfirmed condenser coils are clean. Removed evap panel and found a full frost pattern with lower 1/3 section more frosted. Ran a defrost cycle and found control sends no power to bimetal and heater. Bimetal and heater ohmed out ok. Found a faulty defrost control. Normal wear and tear. No water leaks present after service. Office to order parts and reschedule due to no response on skype.

Near Gregg Manor Rd, Manor, TX 78653
Arthur B.

Arthur B.

WFC150M0EB0 (Freestanding Range) - Arrived onsite for customer complaint of door handle loose on freestanding range. Found trim on oven door cracked causing handle to be loose. Ordering trim to complete repair. R/S for Tuesday 12/5 per SW. No other issues found.

Near Co Rd 4953, Kempner, TX 76539
Arthur B.

Arthur B.

WRT108FZDB01 (Top Mount Refrigerator) - Arrived onsite for customer complaint of top mount refrigerator not cooling. When arrived, found unit is cooling as intended. Advised to customer to add surge protector to plug for added protection due to sudden power surge spikes. No other issues found. No water connected to unit at time of service.

Near Co Rd 4953, Kempner, TX 76539
Mike C.

Mike C.

Whirlpool Refrigerator WRS325FDAM04 Arrived to find unit making a vibration sound coming from the bottom of the unit. Found condenser coils resting on top of the two metal supports in the back. Raised coils off of the metal braces and noise stopped. Unit checks good with no water leaks.

Near Limestone Lake Dr, Georgetown, TX 78633
Carlos G.

Carlos G.

Arrived onsite and checked the unit for noise issues. Inspected unit and found a screw inbetween drum and bulkhead. Removed screw and all checks ok now. Job complete.

Near W Meadowmere Ln, Austin, TX 78758
Arthur B.

Arthur B.

WTW4950XW3 (Top Load Washer) - Arrived onsite for customer compliant of top load washer making noises and not agitating. Tilted unit up and found fabric filling lodged inside drive belt area, Removed all fabric and reinstalled belt. Calibrated unit. Unit calibrated successfully. Tested unit. Unit fills,agitates,drain and spins with no issues. Charged labor code TL140 $159.99 plus taxes. All water connections were dry at time of service.

Near Starlight Trail, Georgetown, TX 78633
Mike C.

Mike C.

Whirlpool microwave oven combo WOC54EC0AS03 Arrived to install new oven door latch. Checked operation and unit checked good.

Near Kite Ridge St, Georgetown, TX 78633
Mike C.

Mike C.

Near Kite Ridge St, Georgetown, TX 78633
Connor M.

Connor M.

MMV4205DS1 maytag microwave Arrived on site to test unit for not starting cycle sometimes unless door is pushed upwards. Found upper interlock slightly loose. Lightened after inspecting for bad switches. Unit working properly. Collected service only.

Near River Park Dr, New Braunfels, TX 78130
Connor M.

Connor M.

WMH76719CS whirlpool microwave Installed all three parts and tested unit. Unit working properly at time of service.

Near Columbia Dr, Schertz, TX 78108
Connor M.

Connor M.

GI6FDRXXY07 whirlpool refrigerator RF130-139.99 drain tube-24.99 found drain tube forsted up due to rubber tip being clogged. Replaced with new drian tube and defrosted. Unit working properly, no leaks detected. No LBH due to add on

Near Columbia Dr, Schertz, TX 78108
Arthur B.

Arthur B.

KFGD500ESS03 (Freestanding Gas Range) - Arrived onsite for customer compliant of freestanding gas range not maintaining heat in oven sections. Oven was set to 350F when arrived. Used probe to check temperature. Found unit dropped to almost 245F and never called for gas. Found faulty safety gas valve. Removed gas valve and installed new replacement. Reassembled and tested unit again at 350F. Unit dropped to 320F and called for gas. Unit now maintains temperature with no issues. Verified no gas leaks at connections.

Near Co Rd 191, Lometa, TX 76853
Daniel  A.

Daniel A.

WMH53520CS Microwave noisy during tt motor operation. Replaced turntable motor(ring/support. Verified normal sounds/operation after service. Normal heating.

Near San Clemente, San Antonio, TX 78260
Mike C.

Mike C.

Kitchen Aid microwave KHMS2040BSS Arrived to find lower left surface light bulb out and hard to get out. Found socket had come out on the clip that holds it in place. Fixed socket support and installed new bulb, checked operation and unit checked good.

Near Cherokee Rose Cir, Georgetown, TX 78626
Connor M.

Connor M.

MVWX655DW1 maytag washer Arrived pn site to install drain hose. Installed drain hose and tested all functions. Unit working properly, no leaks detected.

Near Willow Hill, Cibolo, TX 78108
Arthur B.

Arthur B.

WFW72HEDW0 (Front Load Washer) - Arrived onsite to install drain pump and door latch to front load washer from prior visit’s diagnosis. Removed back panel and removed faulty drain pump. Installed new replacement. Removed front boot and removed door latch. Installed new replacement. Reassembled. Cleared error codes and tested unit. Unit locks,fills,agitates,drain and spins with no issues. All water connections were dry at time of service.

Near Lutheran Church Rd, Copperas Cove, TX 76522
Thomas L.

Thomas L.

Arrived on site for improper cleaning. Tested unit all operations appeared to be normal. Found no errors in diagnostics. Found heater to be heating properly and pumped to be pumping properly. Did find water temp was only 107 and customer will adjust. Water connections were dry.

Near Caney Creek Rd, Austin, TX 78732
Connor M.

Connor M.

WTW5000DW0 whirlpool washer Installed cam and actuator. Unit still only spinning impeller. Confirmed with senior tech the only other cause could be a bad gearcase. Ordering for return. Cs approved 12/4

Near Copper Meadow, Converse, TX 78109
Arthur B.

Arthur B.

MVWX655DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer leaking from bottom. Manual tested unit. Could not replicate leak. All components on bottom dry. Removed top. Found tub ring not secured on left side. Secured tub ring. Also found hot water supply valve leaking as well. Advised customer of leak. Took photos and customer signed water damage waiver. No other issues found. No water leaks detected at time of service.

Near Sorrell Dr, Copperas Cove, TX 76522
Daniel  A.

Daniel A.

W5CG3625XS00 Intermittent ignition during non use. Defective switch/harness. Spark module misfire. Replaced harness stable s2itch and spark module. Verified proper ignition/flame from all burners.

Near Winter Gorge, San Antonio, TX 78259
Arthur B.

Arthur B.

WMH73521CS6 (OTR Microwave) - Arrived onsite customer complaint of OTR microwave caught on fire. Found fire started from upper portion of unit where the air channel travel. Found plastic melted and burnt. Also found inner door liner melted as well. Took photos in SD Quick Pic. Contacted WPL Safety Team SR#7720683223 Barbara. Advised they will contact customer and handle issue. No other work performed.

Near Hawk Trail, Copperas Cove, TX 76522
Carlos G.

Carlos G.

Arrived on site and checked the unit for an LF error code. Checked water hoses and found debris in hot water valve. Cleaned out debris and ran test cycle and all checks OK now. No water leaks present after service. Job complete.

Near Old Luling Rd, Lockhart, TX 78644
Connor M.

Connor M.

WRX986SIHZ00 whirlpool refrigerator Arrived on site to test unit for lights not coming on in ff section. Found right door switch needed adjustment. All lights working as designed now. No leaks detected.

Near Serenity Ln, San Antonio, TX 78232
Thomas L.

Thomas L.

Arrived on site for no drain and not emptying dispenser. Entered diagnostics and found no fault codes. Did multiple tests and found no problems. Water connections were all dry.

Near N Quinlan Park Rd, Austin, TX 78732
Thomas L.

Thomas L.

Arrived on site for noisey operations. Tested unit and all sound levels were normal. Removed top access panel and found no problems.

Near N Quinlan Park Rd, Austin, TX 78732
Arthur B.

Arthur B.

WDF520PADM7 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not draining. Tested unit and found drain pump seized. Removed water using shopvac and removed drain pump. Installed drain pump and installed new replacement. Tested unit. Unit fills,washes,drains and heats as intended. All water connections were dry at time of service.

Near Indian Trail, Harker Heights, TX 76548
Daniel  A.

Daniel A.

WMH31017FS0 Microwave intermittent response/use. Door open/close comes on display. Replaced interlock/and all 3 door switches. (Verified wiring position). Normal operation after service Instruct customer on vent/control panel exceeding temperature(blower comes on to cool components).

Near Pine Lake Dr, San Antonio, TX 78244
Arthur B.

Arthur B.

WDF520PADM7 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not draining. Tested unit and found drain pump seized. Removed water using shopvac and removed drain pump. Installed drain pump and installed new replacement. Tested unit. Unit fills,washes,drains and heats as intended. All water connections were dry at time of service.

Near Indian Trail, Harker Heights, TX 76548
Carlos G.

Carlos G.

Arrived on site and checked the unit for not advancing issue. Ran diagnostics and found an "long fill" error code. Ran manual test cycle and found not hot water coming in. Found house hot water valve off. Turned hot water back on. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Lane, Dale, TX 78616
Connor M.

Connor M.

MVWB725BW0 maytag washer Replaced tub and ran wash cycle. Unit working properly in wash and final spin. No leaks detected.

Near Hunters Spring, San Antonio, TX 78230
Thomas L.

Thomas L.

Arrived on site for not cooling in fresh food section. Fresh food temp was 48 degrees and freezer section was 4 degrees. I found evaporator not defrosting due to open defrost bimetal in diagnostics step 6. Replaced and defrosted ice.

Near Camp Verde Dr, Georgetown, TX 78633
Connor M.

Connor M.

MHW6000XW2 maytag washer File number 7720679800 latch-125.72 FL220-169.99 arrived on site to test unit for error code and not working. Found unit not doing anything when started or in diagnostics. Checked continuity on door siwtch at control and found nothing when op,en or closed. Will need to replace latch to repair. Kc approved friday return with different tech. Customer is attempting to contact manufacturer to potentially get autho for service or labor. They will contact us if this happens.

Near Oak Forest Way, New Braunfels, TX 78132
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced led assembly. Ran test cycle and light ok now. No water leaks present after service. Job complete.

Near Unnamed Road, Cedar Creek, TX 78612
Leonardo C.

Leonardo C.

Microwave open close door WMH31017FB0. Arrived on site to test unit for open close door error. Test unit and found bad switch. Replaced switch test unit and unit test good job complete

Near Cibola Drive, Kyle, TX 78640
Arthur B.

Arthur B.

WRS325FDAM01 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator mullion area hot to touch. Removed unit cover and found condenser fan harness had disconnected. Secured harness and reassembled. Unit condenser fan came on and cooling condenser as intended. No other issues found. All water connections were dry at time of service.

Near Iron Jacket Trail, Harker Heights, TX 76548
Connor M.

Connor M.

JGCP436WP02 jennair cooktop Arrived on site to test unit for loud pop when unit is cooling down after front left power burner has been in use for an exteneded period of time. Found face panel that houses gas valves is loose and will make loud creaking noise when pushed on in spot infront of burner. Unit is siliconed in and has gas line going through wooden board it is sitting on. Will need second man to remove unit safely to dissasemble. There is likely a screw or bracket loose. Office to schedule directly.

Near Ranch to Market Rd 150, Driftwood, TX 78619
Connor M.

Connor M.

JJW3830DP02 jennair oven Arrived on site to test unit for door not closing fully. Found upper and lower doors both closing as designed with soft close. Door has to be opened half an inch before light will turn on. Suggested customer may be leaving light on after use. No error codes found in diagnostics. Unit working properly.

Near Ranch to Market Rd 150, Driftwood, TX 78619
Arthur B.

Arthur B.

NED4655EW1 (Dryer) - Arrived onsite for customer complaint of no heat coming from dryer. Checked incoming voltage. Found unit is only getting 120V. Unit needs 240V to heat. Advised customer of findings. Customer will call housing maintenance to,have repaired. Dryer vent and lint trap was clean at time of service.

Near Large St, Fort Hood, TX 76544
Diego G.

Diego G.

Arrived on site. Check for no call issues. Found temperature and freezer at 12°. Pulled out refrigerator and found condenser fan motor blade not turning. Found debris by blade. Remove debris all functions tested OK. Instructed customer to give it a whole day for temperatures to get back down to normal. No leaks present. Job complete

Near Spruce Dr, Kyle, TX 78640
Connor M.

Connor M.

MVWB765FW0 maytag washer Arrived on site to test unit for not responding to commands and error codes. Found f6e2 in diagnostic indicatin serial communication issue between control and control panel. Replaced both parts and tested unit. Unit working properly, no leaks detected.

Near Tortuga Racing Ln, Dripping Springs, TX 78620
Arthur B.

Arthur B.

MEDX655DW1 (Dryer) - Arrived onsite for customer complaint of dryer with multiple drying cycles. Tested unit. Found outside vent which is on roof clogged. Advised customer to have venting cleaned. Customer agreed. Dryer heats and tumbles as intended. Dryer tube and lint trap was clean at time or service.

Near Cline Dr, Copperas Cove, TX 76522
Daniel  A.

Daniel A.

RTW4516FW1 Washer not washing/spinning ran diagnostic. Error code for lid lock. Replaced defective lid lock. Inlet hoses rusted to supply valves on home. No leaks from inlet/drain hoses. Normal operation after service

Near I-10 Frontage Rd, Seguin, TX 78155
Connor M.

Connor M.

WMH53520CS6 whirlpool microwave Arrived on site to test unit for light not coming on and open close door issue. Found issue with door switches. Replaced all switches and interlocks. Unit working properly.

Near Diamond Point Drive, Dripping Springs, TX 78620
Arthur B.

Arthur B.

WFW72HEDW0 (Front Load Washer) - Arrived onsite for customer compliant of top load washer not completing cycle. Ran diagnostics and found F9E1 (Long Drain),F5E2 (Door Lock Error). Removed door panel to check drain trap. Found coins lodged. Removed obstruction and reassembled. Tested unit. Found drain pump will just hum. Will need drain pump and door latch. R/S customer for 12/4. That’s her next available. Unit unplugged and all water connections were dry at time of service.

Near Lutheran Church Rd, Copperas Cove, TX 76522
Connor M.

Connor M.

WDT920SADM3 whirlpool dishwasher Arrived on site to test unit for not washing dishes. Found sump getting power but not coming on. Also found dispenser leaking rinse aid. Replaced sump and dispenser and performed leak check. Unit working properly, no leaks detected.

Near Dayridge Drive, Dripping Springs, TX 78620
Carlos G.

Carlos G.

Arrived on site and checked the unit for not advancing. Ran diagnostics and found an F7E1 error code. Confirmed all connections ok by reconnecting. Basket spins freely, capacitor ok. Ran automatic test cycle and ran through ok with no error codes present after. No water leaks present after service. Job complete.

Near US-290, Elgin, TX 78621
Arthur B.

Arthur B.

WRT311FZDW01 (Top Mount Refrigerator) - Arrived onsite for customer complaint of top mount refrigerator RF door rubbing on RC door. Adjust hinge. Door not open/closes without running. Used permagum on plastics tabs on cabinet for better seal. No other issues found. No water source connected to unit.

Near Private Rd 4364, Lampasas, TX 76550
Daniel  A.

Daniel A.

MVWX655DW1 Washer not draining water. Diagnostic error for long drain. Defective drain pump impeller. Removed drain pump and replaced. Verified no leaks from inlet/drain hoses. Normal operation after service.

Near Hidden Meadow, Seguin, TX 78155
Daniel  A.

Daniel A.

MVWX655DW1 Washer not draining water. Diagnostic error for long drain. Defective drain pump impeller. Removed drain pump and replaced. Verified no leaks from inlet/drain hoses. Normal operation after service.

Near Hidden Meadow, Seguin, TX 78155
Connor M.

Connor M.

MEDX655DW1 maytag dryer Arrived on site to test unit for making noise during use. Found unit making slight scraping noise. Removed drum and found gasket is not glued to drum in rear for 1 third of its diameter. Will need to replaced drum to repair due to scraping that will eventually rust. Kc approved 12/4

Near Barrow Glen Loop, Austin, TX 78749
Arthur B.

Arthur B.

ADB1400AGS0 (Undercounter Dishwasher) - Arrived onsite for customer compliant of dishwasher not dispensing rinse aid. Ran service test cycle and found solenoid will not open for rinse aid. Ordering dispenser and returning with control. R/V date set for 12/5. Customer not available on 12/4 per CS next available. All water connections were dry at time of service.

Near Briggs St, Lampasas, TX 76550
Carlos G.

Carlos G.

Arrived on site and checked the unit for no operation. Checked voltage and found no power. Found breaker tripped. Reset breaker. Confirmed all power cord connections ok. Ran test cycle and unit ran ok. Job complete.

Near Medical Pkwy, Austin, TX 78756
Arthur B.

Arthur B.

KRFF507ESS00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. When arrived, found that RC section has gone down to 40F. Did find RC evaporator frosted up. Spoke with WPL Techline and advised to have UI and control changed due to improper defrost timing. Also ordering evaporator cover as well. OF to R/S customer due to AUTHO needed and parts availability. Customer will unplug unit and defrost unit prior to arrival. All water connections were dry at time of service.

Near Co Rd 106, Lampasas, TX 76550
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed dryer from custom enclosed cabinet. Found that washer had to be uninstalled as well to disconnect power to dryer. Disassembled dryer and found drum and bulkhead ok. Found front panel needed adjustment to allow drum to sit properly. Adjusted panel and ran test cycle and all checks ok now. Job complete.

Near Camino La Costa, Austin, TX 78752
Mike C.

Mike C.

Whirlpool washer WTW8600YW0 Arrived to check unit for a water leak. Found detergent dispenser and tub ring cracked causing water to run down the front of the outer tub and onto the floor. Unit would need a new tub ring and detergent dispenser. Dispenser $57.37 - Tub ring $75.97 - TL300 $179.99 - Customer paid $99.99 today and wants to price new units.

Near Cool Spring Way, Georgetown, TX 78633
Connor M.

Connor M.

WDTA50SAHZ0 whirlpool dishwasher Arrived on site to test unit for no lights coming on. Found proper voltage to unit. Found control panel harness not plugged into control. Corrected issue and tested unit. Unit working properly, no leaks detected.

Near River Terrace, New Braunfels, TX 78130
Connor M.

Connor M.

WDT710PAYM whirlpool dishwasher Arrived on site to test unit for spary arm issue. Found pray arm on upper basket broken off. Replaced and tested unit. Unit working properly, no leaks detected.

Near Pecan Bend, New Braunfels, TX 78130
Arthur B.

Arthur B.

WFE515S0EB0 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range not maintaining heat in oven. When arrived, unit was preheated to 350F. Used temperature probe to verify temperature and found unit drops and won’t come back up. Could not bear bake relay on control opening. Found control faulty. Removed control and temperature sensor. Installed new replacements. Reassembled. Tested unit at 400F. Unit maintained temperature within +/-5F. No other issues found.

Near Trailboss Dr, Killeen, TX 76549
Connor M.

Connor M.

MET8720DS02 maytag oven Arrived on skte to inspe t unit for lower door not closing well. Found gasket on bottom folding over not allowing door to seal well. Corrected issue and tested unit. Unit no longer losing heat during bake.

Near Dittlinger St, New Braunfels, TX 78130
Connor M.

Connor M.

MET8720DS02 maytag oven Arrived on skte to inspe t unit for lower door not closing well. Found gasket on bottom folding over not allowing door to seal well. Corrected issue and tested unit. Unit no longer losing heat during bake.

Near Dittlinger St, New Braunfels, TX 78130
Connor M.

Connor M.

JLRP548WP00 jennair range Arrived on site to test unit for left oven not working and cooktop bur ers turning off when tunred lower than medium. All orifices are recieveing pressure thats too low. Attempted to adjust regulator at switch to test function and no differences were made in any position. This indicates failed regulator. Regulator also missing bladder cap. Ordering regulator and second man for return. Office to schedule during buisness hours.

Near Kuehler Ave, New Braunfels, TX 78130
Connor M.

Connor M.

WMH76719CS whirlpool microwave Arrived on site to test unit for not heating. Found unit has issue in high voltage side. Will need mag cap and diode. Please sned with parts already prdered. Sw approved 11/30

Near Fred Couples, Schertz, TX 78108
Connor M.

Connor M.

WMH31017AD5 whirlpool microwave Arrived on site to test unit for no power. Found both interlocks engaged while door was open. Inspected door and found no issues. Interlock issue back fed and shorted thermal fuse. Replaced all switches and interlocks along with fuse. Unit working properly at time of service.

Near Morning Star, New Braunfels, TX 78132
Arthur B.

Arthur B.

MEDC215EW1 (Dryer) - Arrived onsite for customer complaint of dryer stopping cycle after 5 mins. Tested unit. Found dryer motor extremely hot. Found faulty dryer motor. Removed defective motor and installed new replacement. Reassembled and tested unit. Unit heats and tumbles and remains in as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Hughes St, Belton, TX 76513
Arthur B.

Arthur B.

MVWX655DW1 (Top Load Washer) - Arrived onsite for customer compliant of top load washer lid cracked. Found bottom left of lid cracked. This is causing the lid wobble on hinge. Ordering new lid assembly and latch to complete repair. Also found one console clip missing on console. Ordering clips as well. OF to R/S customer due to part availability for lid. All water connections were dry at time of service.

Near Phoenix Dr, Killeen, TX 76543
Arthur B.

Arthur B.

MMV4205DS1 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave not powering on. Removed control console and found unit is roach infested. Advised customer of findings. Advised can not replace parts at this time. Customer agreed. Concession covered trip/labor today(MCCYRCCEL1). No other worked performed at this time.

Near Yates Rd, Killeen, TX 76549
Connor M.

Connor M.

WTW5000DW0 whirlpool washer Arrived onsite to test unit for not spinning clothes out. Found unit will not go into spin. During spin cycle just the wash impellar spins. Found failed actuater that has also lead to worn out teeth on cam. Cam kit shows unavailable. Placing in parts research. Office to schedule directly.

Near Copper Meadow, Converse, TX 78109
Mike C.

Mike C.

Whirlpool washer WFW75HEFW0 Arrived to have customer explain that the last 5 times they used the washer, when opening the door, water would leak out and onto the floor. Ran a automatic diagnostics cycle and found unit to be over suds which can cause water to accumulate and leak out when opening the door. Ran a couple of diagnostics cycles to remove excess suds and advised customer to run a clean washer setting every 30 loads and to cut back on the amount of detergent being used. No leaks were found on unit.

Near Cool Spring Way, Georgetown, TX 78633
Connor M.

Connor M.

WRX735SDHZ00 whirlpool refrigerator Arrived onsite to test unit for dispenser not working. Found no water coming to unit from house connection. Removed water line at faucet and was only able to get a slow dribble. Instruct on contacting a plumbler. No leaks detected due to no water to unit.

Near Wiltshire Ave, San Antonio, TX 78209
Arthur B.

Arthur B.

KDPE234GPS0 (Dishwasher) - Arrived onsite to remove and replace sump and motor to dishwasher from prior visit’s diagnosis. Removed broken sump and motor and installed new replacement. Reassembled. Placed unit back on display in store. No water source connected to unit at time of service.

Near Illinois Ave, Killeen, TX 76543
Connor M.

Connor M.

WZC3122DW00 whirlpool freezer Arrived on site to test unit for damaged compressor. Found damage to tubing, compressor, and compressor frame. Ordering necessary parts for return. Requesting 3 hours due to length of time unit will need to be under vacuum to properly clear out system that has been open for weeks. Requesting extra labor for time and effort. Office to schedule directly.

Near N Colorado St, San Antonio, TX 78207
Arthur B.

Arthur B.

NTW4516FW1 (Top Load Washer) - Arrived onsite for customer compliant of top load washer “FINAL SPIN” light stay blinking. Was able to cancel out control and entered diagnostics. Found no error codes. Calibrated unit. Unit completed successfully. Tested unit. Unit fills,agitates,drains and spins with no issues. All water connections were dry at time of service.

Near County Rd 4315, Lampasas, TX 76550
Daniel  A.

Daniel A.

WRS325SDHZ00 Not producing ice. Icemaker fill cup defective/not seated properly to allow water to enter icemaker(icemaker unable to advance ). Replaced icemaker. Verified inlet valve operation. No leaks detected. Normal operation after service

Near Posey Pass, New Braunfels, TX 78132
Arthur B.

Arthur B.

WRX988SIBM03 (4 Door French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not making ice. Ran test 057 and found error code E5 (Ice Timed). Ran test 036 and found no air flow from icebox. Also found UI will not beep as well when functions are selected. Ordering control,UI and icebox fan to complete repair. UI would need to come from manufacturer. OF to contact customer once part eta is available. All water connections were dry at time of service.

Near Causeway Ct, Killeen, TX 76549
Leonardo C.

Leonardo C.

Kitcheaid dishwasher:KDTE254ESS2. Arrived on site to test unit for no water going in. Test unit and found food under float switch, making the unit think is full of water. Removed food test unit and unit test good getting water in and washing correctly no leaks present job complete

Near Minnesota Ln, Austin, TX 78745
Connor M.

Connor M.

JMW2430DS01 jennair oven Arrived on site to test unit for panel issue. Found panel shroud loose and damaged. Replaced and tested unit. Unit working properly.

Near Whispering Woods Trail, New Braunfels, TX 78132
Arthur B.

Arthur B.

MVWB725BW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer grinding when spinning and leaking from bottom. Spun inner basket and found tub bearing warn causing the noise. Tilted unit up and found water leaking from center as well. Ordering bearing tool, stator and RPS sensor to complete repair. OF to contact customer once AUTHO is obtained from N.E.W. Unit unplugged at this time. No water leaks detected at time of service.

Near Spoke Dr, Killeen, TX 76542
Leonardo C.

Leonardo C.

Whirlpool range. WFG530S0ES0 light not working. Arrived on site to test unit for light not coming on at all. Test unit and found bad light socket. Replaced light socket test unit and unit test good job complete

Near Bridgestone Way, Buda, TX 78610
Connor M.

Connor M.

WRB322DMBW00 whirlpool refrigerator Arrived on site to install parts for repair. Installed two new screws and and caps. Third screw hole is stripped, had to put longer screw in to get it to catch. Unit working properly, no leaks detected.

Near E North St, New Braunfels, TX 78130
Arthur B.

Arthur B.

WDF520PADB3 (Dishwasher) - Arrived onsite for customer compliant of dishwasher not washing dishes. Tested unit and found unit will fill but not wash. Also found LED lights on normal and heat dry are not illuminating. Unit will need both control and sump n motor. Skyped MS @ OF due to AUTHO needed. OF was able to obtain AUTHO. Removed faulty sump n motor and control. Installed new replacements. Reassembled. Tested unit. All light work and unit fills,washes,drain and heats as intended. All water connections were dry at time of service.

Near Brizendine Ave, Florence, TX 76527
Carlos G.

Carlos G.

Arrived on site and checked the unit for noise issues. Inspected rotor area and found center bolt completely loose. Retightened and used lock-tight. Ran test cycle and all checks ok now. No water leaks present after service. Job complete.

Near Kaeleku Ln, Bastrop, TX 78602
Leonardo C.

Leonardo C.

Whirlpool dishwasher: WDF760SADW1 Arrived on site to test unit for no water going in to unit. Test unit and found straw stuck under float switch, making unit think it was full of water. Removed straw test unit and unit test good no leaks present and unit washing correctly.

Near Remington Dr, Kyle, TX 78640
Scott  M.

Scott M.

Near Northgate Blvd, Austin, TX 78758
Scott  M.

Scott M.

Near Northgate Blvd, Austin, TX 78758
Scott  M.

Scott M.

Near Northgate Blvd, Austin, TX 78758
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced cam, shifter, damper kit. Ran test cycle and could not duplicate any noises at this time. If problem persist, order gearcase. No water leaks present after service. Job complete.

Near Shiloh Rd, Bastrop, TX 78602
Arthur B.

Arthur B.

RTW4516FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not getting water into unit. Removed console and found connector at control was not properly secured. Secured harness. Ran calibration. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near Kildea St, Fort Hood, TX 76544
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced mw manager. Ran test cycle and found additional issues. Called WP and found a faulty inverter and mag. Parts are not covered by manufacturer. Parts (Mag $172.43 inverter $176.06) for total of $348.49 plus tax in addition to remaining balance of $325 minus $108.24 collected in initial visit. Removed and replaced mag and inverter. Ran test cycle and all checks ok. Collected in full via check # 1120. Job complete.

Near Charolais Dr, Bastrop, TX 78602
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced mw manager. Ran test cycle and found additional issues. Called WP and found a faulty inverter and mag. Parts are not covered by manufacturer. Parts (Mag $172.43 inverter $176.06) for total of $348.49 plus tax in addition to remaining balance of $325 minus $108.24 collected in initial visit. Removed and replaced mag and inverter. Ran test cycle and all checks ok. Collected in full via check # 1120. Job complete.

Near Charolais Dr, Bastrop, TX 78602
Arthur B.

Arthur B.

WRT541SZDW00 (Top Mount Refrigerator) - Arrived onsite for builder complaint of RC door seal not sealing with cabinet. Found LH side of door is warped not allowing seal to seat with cabinet. Unit will need new door. Advised builder that door to take 6-8 weeks to arrive. OF to R/S. All water connections were dry at time of service.

Near Central Dr, Fort Hood, TX 76544
Connor M.

Connor M.

WRF767SDEM01 whirlpool refrigerator Arrived on site to test unit for not cooling freezer and not making ice. Found large amount of frost on freezer evap. No indication of air leaks. Ran forced defrost and heating element did not come on. Heater checked fine. Drawing zero amps when turned on. Defrosted evap to restore function until return. Will need bimetal, and control for repair. Evap gasket was damaged when removed panel so ordering that aswell. Please allow 2 hours.moffice to schedule directly.

Near Dittlinger St, New Braunfels, TX 78130
Connor M.

Connor M.

MVWX655DW1 maytag washer Arrived on site to test unit for not working. Found drain line kinked causing long drain. Will need to replace drain hose. Could not properly test due to hose issue. Will need to return with all pre screens in case needed.

Near Willow Hl, Cibolo, TX 78108
Arthur B.

Arthur B.

WDF518SAFM (Compact Dishwasher) - Arrived onsite for customer complaint of dishwasher leaking water at brass elbow connection. Removed connection and reinstalled using teflon tape. Reassembled and turned on water supply. No leaks found. No other issues found at this time.

Near Oakalla Rd, Killeen, TX 76549
Diego G.

Diego G.

Arrived on site. Replaced left door assembly. Ran dispenser all functions tested OK. No leaks present. Drop complete

Near Hilltop Dr, San Marcos, TX 78666
Clif L.

Clif L.

Whirlpool dishwasher WDF520PADM7. Arrived on site to diagnose a dishwasher that will not turn on. Tested unit and found L1 was not properly wired in junction box underneath the dishwasher. Rewired L1 properly and tested unit. Found all is functioning properly at this time. No water leaks were observed at time of service.

Near Avispa Way, Austin, TX 78738
Thomas L.

Thomas L.

Arrived on site for no spin condition. Replaced open lid switch, actuator for open motor, and control that would not calibrate. Unit now operates properly with no leaks.

Near Falls St, Marble Falls, TX 78654
Thomas L.

Thomas L.

Arrived on site for no spin condition. Replaced open lid switch, actuator for open motor, and control that would not calibrate. Unit now operates properly with no leaks.

Near Falls St, Marble Falls, TX 78654
Connor M.

Connor M.

KUDL40CVSS kitchenaid dishwasher Arrived on site to test unit for not cleaning dishes well. Found customer has had this issue since unit was new. Found no issues with maching. Filled and washed properly. Checked water temp in unit and found it to be 73 degrees. Checked water at faucet and was only able to het water to 78f after 5 mins of running. Instruct customer on unit needing hot water to operate correctly. Customer to adjust and or fix water heater then run water until hot before starting cycle. Also instructed on proper use and care. No leaks detected.

Near Morrill Ave, San Antonio, TX 78214
Arthur B.

Arthur B.

KSSC48QMS01 (SxS Built In Refrigerator) - Arrived onsite for customer complaint of no cool on SxS built in refrigerator. Powered up unit and found compressor would cycle on and off. Also control replay would click on and off. Also evaporator fan not running as well. P&L are as follows; W10818296 (Control Kit) $402.11,W10822580 (Evaporator Fan) $102.54,BI150 $239.99. Subtotal $744.64 plus taxes. R/S customer for Thursday 11/30. Collected SVC call fee today of $108.24. All water connections were dry at time of service.

Near Fm 963, Oakalla, TX 78608
Carlos G.

Carlos G.

Arrived on site and chekced the unit for loud noise issue. Checked components and found cause of noise to be a combination of rollers and pulley. Normal wear and tear. Removed and replaced repair kit. Ran test cycle and all checks ok now. Job complete.

Near Co Rd 117, Elgin, TX 78621
Daniel  A.

Daniel A.

KFIS29PBMS02 Compressor not running. Inverter receiving voltage but not supplying compressor. Replaced inverter board. Verified compressor operation. No leaks from inlet supply line

Near NW Military Hwy, San Antonio, TX 78230
Clif L.

Clif L.

Jennair venthood JXW9048WP1. Arrived on site to diagnose a vent hood that is making abnormal noises when fan is running. Found metal baffle had fallen into vent motor causing noise. Removed baffle from motor and tested unit. Found all is functioning properly at this time. No other repairs were needed at this time.

Near Barbuda Dr, Lakeway, TX 78734
Connor M.

Connor M.

WDT970SAHZ0 whirlpool dishwasher Arrived on site to test unit for not cleaning dishes and operating loudly. Found error code for no incoming water, found error code for float switch open. Confirmed with customer there may have been a spoon under float switch that she removed before service. Unit is working properly today. No issues found. No leaks detected.

Near Redcliff Dr, San Antonio, TX 78216
Thomas L.

Thomas L.

Arrived on site for noisy operation. Found loud popping noise in gear case during spin will order parts. Sarah assisted.

Near Woodland Park Dr, Marble Falls, TX 78654
Carlos G.

Carlos G.

Arrived on site and checked the unit for no operation. Confirmed unit is recieving proper voltage. Checked components and found a faulty fuse kit. Part ($31.68) jobcode#DW290 ($159.99) for total of $191.67 plus tax. Removed and replaced fuse kit. Ran test cycle and all checks ok at this time. Ran calibration cycle. No water leaks present after service. Job complete.

Near County Line Rd, Elgin, TX 78621
Connor M.

Connor M.

KRFC302ESS kitchen aid refrigerater Arrived on site to repair unit for no cool. Found no charge in unit when i opened sealed system. Replaced compressor and installed new uv dye drier and process stub. Unit held vacuum for 30 mins. Charged with 5 oz of freon and monitored pressures. Unit working properly. No leaks found in sealed system. Not connected to water at time of service.

Near Salado Creek Greenway, San Antonio, TX 78216
Leonardo C.

Leonardo C.

Whirlpool microwave WMH31017FS0. Arrived on site to test unit for door not locking. Test unit and found bottom switch holder stuck in the close position. Took holder off and opened holder test unit and door closing correctly. Job complete unit heating

Near Wallach Street, Austin, TX 78745
Daniel  A.

Daniel A.

KODE500ESS02 oven trim defective for vent grill. Removed lower oven door. Replaced vent grill /trim. Normal operation after service

Near TPC Pkwy, San Antonio, TX 78259
Arthur B.

Arthur B.

WRS588FIHV00 (SxS Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of SxS dual evaporator refrigerator making loud humming noises. Removed back unit cover and verified noise coming from compressor. Advised customer that noise is normal due to to the function of the dual evaporator sealed system. When unit ramps up to high speed, noise will be louder. Advised customer of the unit working as intended. Also found customer water fitting is leaking. Customer will replce fitting. Turned water supply off. Customer signed water damage waiver. No other issues found. No water leaks detected at time of service.

Near FM1478, Lampasas, TX 76550
Mike C.

Mike C.

Whirlpool washer WTW8540BW1 Arrived to install new tub ring and detergent dispenser. Checked operation and unit checked good. Checked unit for any leaks and none were found.

Near Santa Maria St, Georgetown, TX 78628
Clif L.

Clif L.

Whirlpool cooktop W3CG3014XS02. Arrived on site to diagnose a cooktop with regulator that cannot be attached. Tested unit and found main inlet manifold has been cross threaded and will not allow regulator to thread on to pipe. Manifold and regulator will both need to be replaced to complete repairs. Return date is set for 12/1/17. Unit is not installed at this time.

Near Persimmon Valley Trail, Austin, TX 78732
Mike C.

Mike C.

Kitchen Aid dishwasher KDTE204EBL0 Arrived to check unit for not draining. Removed drain pump and found a piece of customer’s plate had broken off and was blocking the drain pump from turning. Removed debris and reinstalled drain pump, checked operation and unit checked good. Checked unit for any leaks and none were found. Collecting service fee of $99.99

Near Co Rd 266, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site for no bake condition. Removed and replaced defective bake element. Unit now heats properly.

Near Wofford Dr, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for no spin condition and smoking smell. Found drive to pad disconnected and causing the problem. Replaced drive system and you didn’t now test properly with no water leaks.

Near Wofford Dr, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for no spin condition and smoking smell. Found drive to pad disconnected and causing the problem. Replaced drive system and you didn’t now test properly with no water leaks.

Near Wofford Dr, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for no spin condition and smoking smell. Found drive to pad disconnected and causing the problem. Replaced drive system and you didn’t now test properly with no water leaks.

Near Wofford Dr, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for no spin condition and smoking smell. Found drive to pad disconnected and causing the problem. Replaced drive system and you didn’t now test properly with no water leaks.

Near Wofford Dr, Burnet, TX 78611
Connor M.

Connor M.

MMV4205DE1 maytag microwave

Near Madrugada, San Antonio, TX 78261
Mike C.

Mike C.

Kitchen Aid Oven KEBS207BSS00 Arrived to find unit getting a f1e1 communication error code. Turned power off to unit at outside breaker. Reapplied power and checked operation and found unit to check good. Collecting service fee of $99.99

Near Co Rd 245, Georgetown, TX 78633
Arthur B.

Arthur B.

WTW8500DC2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not spinning. Ran diagnositcs and found error codes; F0E3 (Off Balance Load), F7E8 (Rotor Over Temp),F7E9 (Locked Rotor). Tilted unit up and found rotor rubbing in carpet. Advised to raise unit with blocks or wood since unit is on a floating floor. This is causing unit not to spin properly. Cleared error codes and ran calibrated unit. Unit completed successfully. Customer will have unit raised. All water connections were dry at time of service.

Near Mulberry Dr Kempner, Kempner, TX 76539
Thomas L.

Thomas L.

Arrived on site for no spin condition and smoking smell. Found drive to pad disconnected and causing the problem. Replaced drive system and you didn’t now test properly with no water leaks.

Near Legends Pkwy, Kingsland, TX 78639
Carlos G.

Carlos G.

Arrived on site and checked the unit for not enough water issue. Ran a manual test cycle and found hot/cold water has plenty of preesure. Ran diagnostics and found no error codes. Advised customer on using he soap and proper loading procedures. No water leaks present after service. Job complete.

Near Stony Ridge Dr, , TX 78617
Carlos G.

Carlos G.

Arrived on site and checked the unit for not enough water issue. Ran a manual test cycle and found hot/cold water has plenty of preesure. Ran diagnostics and found no error codes. Advised customer on using he soap and proper loading procedures. No water leaks present after service. Job complete.

Near Stony Ridge Dr, , TX 78617
Leonardo C.

Leonardo C.

Whirlpool over the range microwave WMH32519FS1. Arrived on site to test unit for sparking. Test unit and found unit sparked from right corner of rack. Customer using rack incorrectly. Warming thing at bottom and rack not being use the unit will spark. Adviced customer that if rack is not being used the rack has to come out. Job complete

Near Old San Antonio Rd, Manchaca, TX 78652
Mike C.

Mike C.

Kitchen Aid cooktop KCED606GSS Arrived to find all burners not getting red on a high setting. Checked voltage at junction box and found only 120 volts on the black wire and no voltage on the white/red wire. Advised customer they will need a electrician out as unit needs 240 volts. House is a three wire supply and will need to be installed per install guide for 3 wire hookup.

Near Ranch Road 2338, Georgetown, TX 78633
Arthur B.

Arthur B.

WED4815EW1 (Dryer) - Arrived onsite for customer complaint of no heat dryer. Removed back panel and checked element and hi limit cutoff. Found no continuity on element and upper cutoff. Removed element and cutoff and installed new replacements. Reassembled. Tested unit. Unit tumbles and heats as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Colby Dr, Killeen, TX 76542
Leonardo C.

Leonardo C.

Whirlpool gas range. WFG505M0BS3. Arrived on site to test unit for damaged panel. Inspect panel and found damage on top left of panel. Replaced panel test unit and unit test good no leaks present job complete.

Near Noddy Rd, Buda, TX 78610
Connor M.

Connor M.

WFG524SLAB2 whirlpool oven Arrived on site to install harness and spark module for bake issues. Installed both parts and tested unit. Unit igniting on first spark after repair. Job completed

Near Cowboy Cove, Kyle, TX 78640
Arthur B.

Arthur B.

MEDX655DW1 (Dryer) - Arrived onsite for dealer complaint of dryer not starting. Removed back console cover and found PTS button was pushed into console. Secured switch and tested unit. Unit now starts and heats as intended. No other issues found.

Near E Central Texas Expy, Killeen, TX 76543
Connor M.

Connor M.

WMH32519CS1 whirlpool microwave Arrived on site to test unit for not heating. Found bad diode. Replaced and found unit also needs magnetron and capacitor. Attempted to get approval for repair as instructed in ticket and was told unit is not covered. Replaced diode before knowing this. Tech to be deducted for diode. Did not service due to difficulty communicating from to hearing imparment. Tech to cover service charge aswell if it cannot be collected with cc on file.

Near Oyster Crk, Buda, TX 78610
Arthur B.

Arthur B.

KMHS120ESS4 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave getting “OPEN/CLOSE” door error. Found upper interlock broke into cabinet. Removed control panel and removed defective upper interlock,3 Way and N/O switch. Installed new replacements. Reassembled and tested unit with 1 cup water for 2 mins. Water was boiling. No other issues found.

Near Daffodil Dr, Killeen, TX 76542
Connor M.

Connor M.

KUIC15PLXS3 kitchenaid ice machine Arrived on site to test unit for shutting down and not producing ice until unit is turned back on. Symptoms sound like external drain pump is failing and shutting unit down. Turned unit on at arrival and attempted to force pump to fail. Dumped water down in several times in a row, pump did not fail. Observed full successful ice cycle. Unit working properly at time of service. If customer calls back with same issue, please prescreen external drain pump. No leaks detected.

Near Royal George Cir, McQueeney, TX 78123
Connor M.

Connor M.

MFI2269DRH01 maytag refrigerator Installed fan blade and fan motor in back of unit. Confirmed broken fan blade. Unit now operating quietly. No leaks detected.

Near Windwood Cir, Seguin, TX 78155
Connor M.

Connor M.

MRT118FFFH01 maytag refrigerator Arrived on site to install parts for repair. Installed track, rollers, and axels. Unit working properly, no leaks detected.

Near Westgate St, Seguin, TX 78155
Arthur B.

Arthur B.

WFE320M0ES0 (Freestanding Range) - Arrived onsite for customer complaint of “COOKTOP ON” light stuck on. Removed back cover and found RF infinite switch contactors bad. Removed RF infinite switch and installed new replacement. Reassembled. “COOKTOP ON” light is off. All other elements works as intended. No other issues found.

Near Whistle Stop Dr, Temple, TX 76502
Connor M.

Connor M.

MEDC215EW0 maytag dryer Arrived on site to test unit for not working. Found bad thermal fuse. Element checked fine. Replaced and tested. Still no heat. Found bad thermal cutoff due to poor venting. Corrected venting issue and replaced termal cutoff. Unit working properly. Instruct on proper venting and fire hazard.

Near Schneider Rd, Seguin, TX 78155
Arthur B.

Arthur B.

KDHE704DSS0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not starting and lights stay lit. Removed door panel and found short in control board. Removed control board and console. Installed new replacements under WPL 5 year part warranty. Chraged only labor DW135 $169.99 plus taxes. Tested unit. Unit started up. After drain cycle, control and UI went dead. Checked incoming voltage and getting 120V. Reordering new control and UI due to part being DOA. R/S for 11/29. All water connections were dry at time of service.

Near FM3405, Georgetown, TX 78633
Jerry C.

Jerry C.

WFG530S0ES1 Arrived to inspect LF burner not igniting. I found the burner would on,y intermittently ignite. I bedded the cap and the issue improved, but still was unacceptable. I replaced the burner head and there was very little change. I found the cap mismolded and allowing too much gas to escape within different rotational positions in the burner head. Office to D2C p/n WPW10183374 cap kit. No gas leaks detected during service.

Near Uhland Dr, Leander, TX 78641
Connor M.

Connor M.

KUIX305ESS1 kitchenaid ice machine Arrived on site to test unit for ice melting. Found resivoir only filling halfway due to filter being clogged. Removed filter to confirm function. With filter removed resivoir filled correctly. Unit working properly, no leaks detected.

Near Entre Rios Blvd, New Braunfels, TX 78132
Arthur B.

Arthur B.

MED5500FC0 (Dryer) - Arrived onsite for customer complaint of dryer not heating and air flow error light on. Repositioned dryer tube ajd ran diagnostics. Found F4E4 (Restricted Air Flow). Cleared error code and ran test. Unit heats and tumbles as intended. Good air flow light is now illuminated. Dryer vent and lint trap was clean of lint at time of service.

Near Sheepshank Dr, Georgetown, TX 78628
Connor M.

Connor M.

KDTM354DSS4 kitchenaid dishwasher Arrived on site to test unit for small amount of standing water in bottom of unit. Wash quality is fine, unit does not smell. Drain pump working properly. Found drain line has had 4 feet of extra tubing added to it, and is installed in a way that causes several drain loops. Pump is not strong enough to push the last bit of water out of the line which allows it to come back into unit slowly through the drina line after cycle. Instruct on proper installation. Issue will need to be resolved by a plumber. No leaks detected.

Near Stradina, Canyon Lake, TX 78132
Connor M.

Connor M.

WRX735SDBM00 whirlpool refrigerator Arrived on site to test unit for ice freezing together. Found ice maker fill chute was frozen over due to deformity. Some of the water during fill would spill over into ice bin and into ice chute. Replaced icemaker and harness to correct issue. Unit working properly, no leaks detected.

Near Tranquility Mtn, Buda, TX 78610
Jerry C.

Jerry C.

KRFC704FSS00 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the cover and noted the existing was broken and the thermistor was not attached to the evaporator return. There was a very large mass of ice and I successfully removed it. I sealed a large gap at the drain tube and leveled the unit. Operational test good, no leaks observed during service.

Near Pasa Tiempo, Leander, TX 78641
Jonathan  S.

Jonathan S.

KitchenAid refrigerator model KSBS25INBL01. Not making ice.

Near Oak Tree Dr, Georgetown, TX 78628
Arthur B.

Arthur B.

WRS970CIDM00 (SxS Dual Evaporator Refrigerator) - Arrived onsite for builder complaint of no cool issue on SxS dual evaporator refrigerator. Plugged unit in and found no power coming to unit. Checked outlet and getting proper 120V. Removed unit cover and found power cable molex connector loose. Secured plug and plugged unit in. Unit powered on and began cooling immediately. Builder also complaint of unit hard to move. Found legs were securing unit to floor. Also found floor damage near and around floor by unit. Took photos of prior damage.

Near Serpentine Dr, Killeen, TX 76542
Arthur B.

Arthur B.

WRS970CIDM00 (SxS Dual Evaporator Refrigerator) - Arrived onsite for builder complaint of no cool issue on SxS dual evaporator refrigerator. Plugged unit in and found no power coming to unit. Checked outlet and getting proper 120V. Removed unit cover and found power cable molex connector loose. Secured plug and plugged unit in. Unit powered on and began cooling immediately. Builder also complaint of unit hard to move. Found legs were securing unit to floor. Also found floor damage near and around floor by unit. Took photos of prior damage.

Near Serpentine Dr, Killeen, TX 76542
Jerry C.

Jerry C.

KDFE304DSS0 Arrived to inspect intermittent leaking. I entered service test mode and found 6-6 error stored. I tested and found the unit over dispensing rinse agent, taking less than one month between reservoir fills. I removed and replaced the dispenser and tested. I found the unit was connected to the cold water supply and I advised the customer to contact a reputable plumber to correct the water supply issue. Operational test ok, no leaks observed during service.

Near Avery Ranch Blvd, Austin, TX 78717
Connor M.

Connor M.

WFG745H0FS1 whirlpool oven

Near Ridge Arbor Drive, New Braunfels, TX 78130
Arthur B.

Arthur B.

WTW5000DW1 (Top Load Washer) - Arrived onsite for top load washer shutting off when spinning. Tested spin cycle. Found unit will shut off. Tilted u it and found drive motor hot to touch. Unit will need drive motor, run capacitor to complete repair. Ordering control as well. OF to R/S due to part authorization. All water connections were dry at time of service.

Near Curtis Dr, Copperas Cove, TX 76522
Connor M.

Connor M.

MVWB855DC1 maytag washer Installed kit and testd unit. Unit working properly, no leaks detected.

Near Creekside Curve, New Braunfels, TX 78130
Arthur B.

Arthur B.

WRF989SDAM03 (French Door Dual Evaporator Refrigerator) - Arrived onsite to install UI Kit to french door dual evaporator refrigerator. Removed UI and control and installed new replacement. Reassembled. Tested unit. RC section began cooling on its own. No other issues found. All water connections were dry at time of service.

Near Co Rd 3351, Kempner, TX 76539
Connor M.

Connor M.

JGRP548WP00 jennair range Assisted diego with diagnosis.

Near S Guenther Ave, New Braunfels, TX 78130
Arthur B.

Arthur B.

WRS325FDAM04 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator making loud vibrating noises when running and crack in rear RC liner. Confirmed loud vibration noise. Removed back unit cover and adjusted copper lines. Noises went away. Found 8in thin crack on rear liner. Used liner repair kit to seal liner. Also found crisper drawer hard to open. Found shelf rubbing on plastic of shelf. Also found crack in snack shelf as well. Ordering crisper drawer,shelf and snack shelf to complete repair. OF to R/S due to holiday and logistics timing. All water connections were dry at time of service.

Near Alpine Fir Rd, Harker Heights, TX 76548
Clif L.

Clif L.

Whirlpool range WEG745H0FS0. Site to diagnose a range with a damaged power cord. Found power cord cut and not allowing stove to get proper voltage from wall. Replaced power cord and tested unit. Found all is functioning properly at this time. No gas leaks were found at time of service.

Near Stockton Run Street, Austin, TX 78717
Connor M.

Connor M.

KFIS29PBMS02 kitchenaid refrigerator Inverter-280.91 RF320-189.99 arrived on site to test unit for not cooling. Fiund all fans running, compressor not running and at room temp. Check voltage to compressor, no voltage found at connection. Checked voltage to inverter and found 123vac. Confirmed bad inverter. Will need to replace inverter for repair. Customer says she has warranty through lowes. Informed customer she will need to call lowes to have it dispatched to us. Scheduled for monday the 27th in the mean time to maintain urgency.

Near Sandbar Hl, San Antonio, TX 78230
Connor M.

Connor M.

MVWC416FW1 maytag washer Arrived on site to test unit for agitator issues. Found agitator broke from wash plate. Dispenser cap also broken. Ordering both for return. Sw approved 11/28

Near Old Manse St, San Antonio, TX 78230
Connor M.

Connor M.

JIM158XYRS2 jennair ice machine Arrived on site to test unit for poor/low ice production. Found when resivoir is filling, water was leaking from filter head. Found filter not installed completely. Corrected issue and monitored cycle. Unit working properly. No leaks detected.

Near Post Oak Way, Shavano Park, TX 78230
Clif L.

Clif L.

Whirlpool washer WTW8500DC2. Arrived on site to diagnose a washer that is not turning on. Tested unit and found main control board receiving voltage but not responding or sending voltage to user interface. Replaced main control and tested unit. Found all is functioning properly at this time. The water leaks were found at time of service.

Near Cordill Ln, Spicewood, TX 78669
Connor M.

Connor M.

MDB8959SFZ4 maytag dishwasher Arrived on site to test unit for stopping mid cycle. Flund slides for upper rack pushing door open during cycle. Replaced slides with updated versions. Unit working properly. No leaks detected.

Near Heather Creek, San Antonio, TX 78258
Clif L.

Clif L.

Kitchenaid refrigerator KRFC300ESS01. Arrived on site to diagnose a refrigerator that is condensating and leaking. Tested unit and found homeowner was having condensation form on center mullion of RC doors. Advised homeowner on humidity control function to prevent condensation from forming on center mullion. No other failures were found at this time and no other repairs were needed. No water leaks were found at time of service.

Near Flying J Blvd, Spicewood, TX 78669
Daniel  A.

Daniel A.

WOD93EC0AS05 Lower oven not heating. Removed oven from wall removed blower for lower oven to access hi limit. Replaced hi limit. Verified normal heating for both upper/lower ovens.

Near Hanging Oaks, San Antonio, TX 78261
Connor M.

Connor M.

NED4655EW1 Amana dryer Arrived on site to test unit for long dry times. Found crushed duct in rear of unit. Corrected issue and tested unit. Unit working properly. Instruct on proper venting and fire hazard.

Near Candlelight Dr, Canyon Lake, TX 78133
Clif L.

Clif L.

Whirlpool refrigerator GC5SHEXNS04. Arrived on site to diagnose a refrigerator with no ice conditions. Tested unit and found icemaker heater not functioning during cycle. Replaced ice maker and tested unit found all is functioning properly at this time. No water leaks were found at time of service.

Near Australis Cove, Austin, TX 78732
Arthur B.

Arthur B.

WTW5000DW1 (Top Load Washer) - Artived onsite to install washplate and bolt to top load washer from prior visit’s diagnosis. Removed warn washplate and installed new bolt and washplate. Reassembled. Calibrated unit. Unit calibrated sucessfully. No other issues found. All water connections were dry at time of service.

Near Breeze Dr, Killeen, TX 76549
Connor M.

Connor M.

KXW4430YSS0 kitchenaid vent hood Arrived on site to test unit for lights burning out too quick. Found all 4 bulbs burnt. Shorted control is the cause. Will need control to repair. Sw approved 28th.

Near Rocky Ridge Loop, Canyon Lake, TX 78133
Connor M.

Connor M.

KRMF706ESS02 kitchenaid refrigerator Arrived on site to test unit for frosting up on left side. Found right side top drawer adapter broken, and left side bracket for freezer door not closing properly. Will need both for repair. Sw approved 28th.

Near Rocky Ridge Loop, Canyon Lake, TX 78133
Connor M.

Connor M.

WRF757SDEH01 whirlpool refrigerator Arrived on site to install auger motor for failure. Installed and tested unit. Unit working properly,no leaks detected.

Near Unnamed Road, Boerne, TX 78006
Arthur B.

Arthur B.

WDF330PAHB0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not drying dishes. Ran service diagnositics. Found heater error. Ran service test to clear control. Poured water on heater. Found heater works. Advised customer to run hot water before running cycle. No other issues found. All water connections were dry at time of service.

Near Tom Lockett Dr, Killeen, TX 76549
Arthur B.

Arthur B.

WTW5000DW1 (Top Load Washer) - Arrived onsite to install washplate,water valve and bolt to top load washer from prior visit’s diagnosis. Removed warn washplate and bolt. Installed new replacement. Removed console to remove defective water valve. Installed new replacement. Reassembled. Calibrated unit. Unit calibrated successfully. Unit now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.

Near Michele Dr, Killeen, TX 76542
Clif L.

Clif L.

Whirlpool dishwasher WDF520PADM7. Arrived on site to replace rusting dishwasher rack and rollers. Replaced upper rack and all four roller assemblys for dishwasher. Tested unit and found all is functioning properly at this time and rail stops and the dispenser were not needed. No water leaks were found at time of service.

Near Twisted Elm Dr, Austin, TX 78726
Carlos G.

Carlos G.

Arrived on site and chekced the unit for not advancing issue. Ran diagnostics and found an "long fill" error code. Manually checked hot/cold valves and found no hot water coming into unit. Removed hot water hose from house and found a faulty hose not allowing water to come into unit. Unit ok at this time, customer to replace faulty hose. No water leaks present after service. Job complete.

Near TX-71, Cedar Creek, TX 78612
Arthur B.

Arthur B.

WRF993FIFM00 (French Door Dual Evaporator Refrigerator) - Arrived onsite to install parts to french door refrigerator. Removed RC evaprator cover. Removed remaining ice build up. Installed new cover and contol. Reassembled. Powered unit up. Unit began cooling as intended. All water connections were dry at time of service.

Near Andalucia Dr, Killeen, TX 76542
Daniel  A.

Daniel A.

WDF540PADM2 Dishwsher door not closing to activate door switch. Defective door strike. Removed and replaced door strike. Verified normal operation. No leaks detected from inlet/drain hoses.

Near N Interstate 35 Frontage Rd, New Braunfels, TX 78132
Daniel  A.

Daniel A.

WRX988SIBM03 #2519. Not producing ice. Ran disgnostic. Error code e-2. Motor lost position. Chrcked ice box fan/ice level sensor. Replaced icemaker. Verified normal operation after service. No leaks detected

Near Cedric Lane, San Antonio, TX 78213
Daniel  A.

Daniel A.

MVWB855DC1 F9e2. F0 e 5 Ran fisgnodtic. Error code for drain pumpand for unbalanced loads. Removed foreign obect from washer (clothing). Checked drive rotor/agitator. Ran wash cycle. No leaks from inlet/drain hoses. Normal operation after service

Near Cross Timber, San Antonio, TX 78258
Connor M.

Connor M.

WFW92HEFC0 whirlpool washer Arrived on site to test unit for loud operation and to check if steel balls found in unit were ball bearings. Found no issues with operation. Unit is within noise tolerance pf a fromtload on stacked drawers. Bears are 1/2 inch and not from unit. No leaks detected.

Near Niederwald Dr, Kyle, TX 78640
Connor M.

Connor M.

WFG530S0ES1 whirlpool gas oven Arrived on site to test unit for power burners taking too long to ignite. Found ingiters dirty. Cleaned with wire brush and tested. Both burners are now catching on first click. Unit working properly at time of service.

Near Co Rd 60, Kyle, TX 78640
Connor M.

Connor M.

MVWB955FC1 maytag washer Arrived on site to test unit for issues during wash with damaging contents. Found customer just purchased washer and was told washing backpacks, shoes, and pillows were exceptable in this unit. Informed customer of intended use of this model. Pillows being washed traveled up side of basket during spin and got stuck between tub ring and basket destroying basket and tub ring. Customer wants unit replaced with a model capable of washing such items and is pursuing that. In the mean time will need tub ring and basket to repair unit. Office to schedule during buisness hours.

Near Co Rd 60, Kyle, TX 78640
Connor M.

Connor M.

KMHS120ESS4 kitchenaid microwave Arrived on site to test unit for light issue. Found switch and interlock issue. Replaced all switches and interlocks. Unit working properly after repair.

Near Linkhill Dr, Dripping Springs, TX 78620
Mike C.

Mike C.

Whirlpool dryer WED9550WL1 Arrived to find unit making a loud squeal when in use. Found idler pulley bad. Installed new idler pulley and checked operation, checked good. Pulley $47.83 - DR440 $159.99

Near Westbury Ln, Georgetown, TX 78633
Connor M.

Connor M.

WMH53520CS6 whirlpool microwave Arrived on site to test unit for light nnot coming on when door is opened on occasion. Found damaged interlocks. Replaced switches as a precaution. Unit working properly at time of service.

Near Diamond Point Drive, Dripping Springs, TX 78620
Connor M.

Connor M.

WRT311FZDW01 whirlpool refrigerator Arrived on site to test unit for frostbbuild up in freezer. Found left side of fresh food door had 1/4 inch gap in gasket from hinge to hinge. Corrected issue with heat gun. Defrosted unit and tested. Unit working properly. Not connected to water.

Near Diamond Point Drive, Dripping Springs, TX 78620
Jerry C.

Jerry C.

MEDB725BW0 Arrived to inspect unit not turning on. I found the thermal fuse had failed and I removed and replaced it under our warranty. I advised the customer the warranty only applies once in one calendar year. The customer is moving today and I advised them of the importance of ensuring the dryer vent in their new residence is clear. Operational test good, no leaks observed and lint removed.

Near Riviera Dr, Cedar Park, TX 78613
Jerry C.

Jerry C.

MEDB725BW0 Arrived to inspect unit not turning on. I found the thermal fuse had failed and I removed and replaced it under our warranty. I advised the customer the warranty only applies once in one calendar year. The customer is moving today and I advised them of the importance of ensuring the dryer vent in their new residence is clear. Operational test good, no leaks observed and lint removed.

Near Riviera Dr, Cedar Park, TX 78613
Connor M.

Connor M.

WED92HEFC0 whirlpool dryer File number-7720577588 arrived on site to test unit for wet spots on on clothes after cycle. Could not duplicate issue. Called techline and ran through test on steam valve and moisture bars. Inscreased moisture sensor sensitivity by 30 percent. Also found indication of poor venting due to lint build up behind unit. Instruct on proper venting and fire hazard. Recommended customer discontinue use until ducts are cleaned. No leaks detected.

Near US-290, Dripping Springs, TX 78620
Arthur B.

Arthur B.

MVWB725BW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer leaking water on floor. Tested unit and found fabric softner dispenser clogged. Removed dispenser of all old softner liquid. Reinstalled. Tested unit. Found unit now flushes dispenser as intended. No other issues found. No water leaks detected at time of service.

Near Lava Ln, Killeen, TX 76549
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced pump and motor assembly. Ran test cycles and all checks OK. No water leaks present after service. Collected payment in full via credit card. Job complete.

Near NE 7th St, Smithville, TX 78957
Connor M.

Connor M.

WED92HEFC0 whirlpool dryer File number-7720577588 arrived on site to test unit for wet spots on on clothes after cycle. Could not duplicate issue. Called techline and ran through test on steam valve and moisture bars. Inscreased moisture sensor sensitivity by 30 percent. Also found indication of poor venting due to lint build up behind unit. Instruct on proper venting and fire hazard. Recommended customer discontinue use until ducts are cleaned. No leaks detected.

Near Mitra Dr, Austin, TX 78739
Connor M.

Connor M.

KDTE104ESS kitchenaid dishwasher Arrived on site to test unit for not completeing cycles and not taking commands. Fiund failed control panel. Replaced and instruct customer on proper use and care. No leaks detected.

Near Mordred Ln, Austin, TX 78739
Arthur B.

Arthur B.

WTW8240YW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer leaking on left front and makes loud screatching noise. Manually tested unit. Found rotor and stator rubbing causing the noise. Also found error code F51 (RPS Sensor). Also found water leaks from soap dispenser area. Ordering rotor,stator,tub ring and sensor to complete repair. OF to R/S once AUTHO is given from Lowes. All water connections were dry at time of service.

Near Watercrest Rd, Killeen, TX 76549
Arthur B.

Arthur B.

NTW4605EW0 (Front Load Washer) - Arrived onsite for customer complaint of top load washer not starting. Removed console and found lid latch connection not fully secured to board. Secured harness and calibrated unit. Unit calibrated successfully. Unit fills,agitates,drain and spins as intended. All water connections were dry at time of service.

Near Oak Valley Dr, Killeen, TX 76542
Arthur B.

Arthur B.

WRV986FDEM01 (French Door Refrigerator) - Arrived onsite to remove and replace water filter housing to french door refrigerator from prior tech’s diagnosis. Removed faulty housing and installed new replacement. Customer provided new water filter. Installed water filter. Water now dispenses as intended. No other issues found. All water connections were dry at time of service.

Near Douglas Fir Dr, Harker Heights, TX 76548
Carlos G.

Carlos G.

Arrived on site and checked the unit for long dry times. Checked temperatures and were too high. Ran test cycle with hose off and unit cycling properly. Checked voltage and components and all ok at this time.

Near Rianna Woods Dr, Dale, TX 78616
Carlos G.

Carlos G.

Arrived on site and checked the unit for no operation. Ran diagnostics and found an F4E4 error code. Checked components and found a faulty fuse. Normal wear and tear. Removed and replaced fuse. Ran test cycle and all checks ok now. Job complete.

Near County Road 380, Dale, TX 78616
Arthur B.

Arthur B.

WMH31017FS0 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave lights flickering and not starting. Found interlocks not properly secured to cabinet. Secured both bottom and top interlocks. Tested unit. Unit now heats as intended. No other issues found.

Near Rosemont, Killeen, TX 76513
Mike C.

Mike C.

Kitchen Aid ice machine KUIX305ESS1 Arrived to check unit for no ice production. Found unit is filling, circulating water and compressor runs. Found condenser fan mot not running. Installed new condenser fan motor and checked operation, checked good. Checked unit for any leaks and none were found.

Near Flint Ridge Trail, Georgetown, TX 78628
Carlos G.

Carlos G.

SR#7720572396 Arrived on site and checked the unit for not cooling issue. Found all components running and compressor pulling .4 amps. Called WP Techline and determined there is a faulty compressor, leak or restriction. Was advised to replace compressor and add a dye filter drier. Office to order parts for return visit. ALLOW FULL 3 HOURS.

Near Von Quintus Rd, Austin, TX 78719
Connor M.

Connor M.

MVWB850YW maytag washer Arrived on site to test unit for noise in high speed spin. Found small chirping noise when unit is at max rpm. Found rotor loose. Tightened rotor and tested unit. Small chirp still present. No signs or indication of bearing ware, no basket travel when spinning empty. Unit working properly, no leaks detected.

Near Valley Ridge Rd, Wimberley, TX 78676
Arthur B.

Arthur B.

KXW9736YSS0 (VentAhood) - Arrived onsite to assist MG in removal and replacement of blower fan. Removed fan and installed new replacement. Reassembled. Blower now works as intended. No other issues found.

Near Hidden Springs Dr, Salado, TX 76571
Mike C.

Mike C.

Whirlpool Range WFG515S0ES1 Arrived to check oven door for not closing properly. Found door hinges bad and not allowing door to open and close as designed. Installed new hinges and checked operation, checked good.

Near Blue Agave Ln, Georgetown, TX 78626
Connor M.

Connor M.

WTW7300DW1 whirlpool washer Arrived on site to test unit for not spinning out completely when washing blankets. No issues found. Instruct on proper way to wash blankets and bulky items without damaging unit. No leaks detected.

Near County Rd 245, San Marcos, TX 78666
Connor M.

Connor M.

WTW5000DW1 whirlpool washer Arrived on site to test unit for making creaking noise during wash. Heard noise until i took unit apart to locate it. After reassembly unit would no longer produce noise. Issue must have been a loose screw or suspension out of place. Added grease to suspension ball joints in case that was the issue. Unit working properly, no leaks detected.

Near County Rd 245, San Marcos, TX 78666
Connor M.

Connor M.

WRS325FDAM04 whirlpool refrigerator Arrived on site to test unit for dispenser only dispensing cubed ice, and leveling issues. Found actuator arm for dispenser solenoid out of place. Corrected issue and tested. Unit now dispensing both properly. Leveled unit at feet. Unit working properly, no leaks detected.

Near Wainscot Oak Way, San Marcos, TX 78666
Mike C.

Mike C.

Whirlpool dishwasher WDT710PAHZ1 Arrived to install new sump and motor. Checked operation and unit checks good. Instructed customer on different cycle selections and amount of detergent to use with having a water softener. Unit checks good with no water leaks.

Near Cattleman Dr, Georgetown, TX 78633
Connor M.

Connor M.

KRMF706ESS01 kitchenaid refrigerator Arrived on site to test unit for frost in freezer. Found sloght frost build up on left and right rails. Found both top corners of gasket slightly pulled away from cabinet. Removed excess frost and corrected issue with heat gun. Unit working properly, no leaks detected.

Near Blue Ridge Dr, Dripping Springs, TX 78620
Arthur B.

Arthur B.

WTW8040DW0 (Top Load Washer) - Arrived onsite to install clutch and slider to top load washer. Removed rotor to removed defective slider and clutch. Installed new replacements. Reassembled. Ran test 052 to calibrate. Unit completed successfully. No other issues found at this time. All water connections were dry at time of service.

Near Tyrel Dr, Killeen, TX 76542
Mike C.

Mike C.

Maytag Dryer MED587OTW0 Arrived to check unit for long dry times. Checked cycle temps and they showed results that indicate a restriction in the vent from home. Removed vent pipe from unit to wall and found lint buildup that is damp going up the wall. Advised customer to have the vent from home cleaned ASAP. Cleaned any lint from unit. Collecting service fee of $99.99

Near High Trail Dr, Georgetown, TX 78633
Connor M.

Connor M.

KRMF706ESS02 kitchenaid refrigerator Arrived on site to install latts for repair. Installed both controls, drip pan and fan. Unit now blowing freezing air into ice box assembly. Expect ice to begin producing in the next few hours after mold thermistor is satiated. No leaks detected.

Near White Rock Court, Dripping Springs, TX 78620
Carlos G.

Carlos G.

Arrived on site and checked the unit for "clothes not getting completely wet and cleaned". Ran diagnostics and found no error codes present. Ran a automatic test cycle and all checks ok. Advised customer on proper loading procedures. Called WP Techline to document call. No water leaks present after service. Job complete .

Near Blackberry Dr, Austin, TX 78745
Arthur B.

Arthur B.

NED4655EW1 (Dryer) - Arrived onsite for customer complaint of dryer not stopping when door is opened. Found. Door switch stuck in closed position. Removed door switch and installed new replacement. Reassembled. Tested unit. Unit now stops when door is opened. Dryer vent and lint trap was clean of lint at time of service.

Near Quail Point Dr, Kempner, TX 76539
Carlos G.

Carlos G.

Highmark (Meritage homes) Arrived on site and checked the unit frost build up on freezer door and alignment issues. Realigned door and sealed cabinet with silicone. No water leaks present after service. Job complete.

Near Metcalfe Rd, Austin, TX 78741
Connor M.

Connor M.

WRS325FDAM04 whirlpool refrigerator Arrived on site to test unit for leaking in freezer. Found fill tube out of shape and not engaging water chute correctly. Removed excess ice with steamer and corrected issue. Water to house was turned off, unable to properly confirm function but went as far as i could without. No apparent issue that could result in leaks. Job completed.

Near Pioneer Trail, Dripping Springs, TX 78620
Carlos G.

Carlos G.

Arrived on site and checked the unit for light not shutting off issue. Found control light relay not reacting to commands. Office to order correct control for return visit and reschedule customer.

Near E 37th St, Austin, TX 78722
Connor M.

Connor M.

WRF990SLAM01 whirlpool refrigerator Arrived on site to test unit for frosting issue in freezer. Found left bracket bent and not closing well. Will need to replace to repair. Customer requesting dec. 4th due to being out of town. Customer also requesting cm only.

Near Saddlehorn Dr, Dripping Springs, TX 78620
Clif L.

Clif L.

Kitchenaid ice machine KUIC15PHZS0. Arrived on site to diagnose an ice machine that will not produce ice or start cleaning cycle. Found water level sensor not registering through diagnostics and not registering when water is added to reservoir to start cleaning cycle. Replaced water level sensor and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.

Near Bella Cima Dr, Austin, TX 78734
Carlos G.

Carlos G.

Arrived on site and checked the unit for LR has continious spark. Removed front panel and found spark switch harness not inserted all the way in. Corrected connection and now ok. Job complete.

Near Dormarion Ln, Austin, TX 78703
Connor M.

Connor M.

KOCE500ESS05 kitchenaid oven Arrived on site to test unit for end signal too quiet. Found volume set to low. Changed to high. Customer happy with modification. Unit working properly. No LBH due to having pic attached to two other calls at same location, and dispatch didnt come through until i left the house. M/s sent to office via skype.

Near Avion Cv, Dripping Springs, TX 78620
Connor M.

Connor M.

KCGS956ESS02 kitchenaid cooktop Arrived on site to install parts for repair. Found cap kit came with brass spacer meant for the burner with the issue. Added necessary part from kit and tested. Unit working properly.

Near Avion Cove, Austin, TX 78738
Carlos G.

Carlos G.

Arrived on site and checked the unit for not spinning. Ran diagnostics and found an F7E9 error code. Confirmed basket spins freely. Confirmed rotor ohms within range. Removed and replaced control assembly. Ran test cycle and unit now spins ok. No water leaks present after service. Job complete.

Near W North Loop Blvd, Austin, TX 78756
Connor M.

Connor M.

KDTM354ESS3 kitchenaid dishwasher Arrived on site to correct issue with installation. Found unit installed at an angle. Corrected and tested. Unit working properly, no leaks detected.

Near Riva Ridge Pl, Austin, TX 78737
Connor M.

Connor M.

KGCU467VSS02 kitchenaid cooktop Arrived on site to correct installation issue. Found unit too far to the left. Corrected issue by relocating straps that hold unit in place. Unit working properly.

Near Sea Hero Place, Austin, TX 78737
Mike C.

Mike C.

Whirlpool microwave WMH32519FB0 Arrived to find when opening the door the light will not always come on and then it won’t start a cook cycle. Inspected door switches and found them sticking at times. Installed new interlocks with door switches and checked operation, checked good.

Near Ignacia Dr, Georgetown, TX 78626
Connor M.

Connor M.

WMH32519FS0 whirlpool microwave Arrived on site to touch up paint and replace clip. Unit working properly after repair. Instruct on allowing paint to dry several hours with door open before use.

Near Frate Barker Rd, Austin, TX 78748
Mike C.

Mike C.

Kitchen Aid cooktop KCED606GSS00 Arrived and fixed wiring at junction box by connecting the neutral from cooktop to ground. Installed new blower motor and checked operation, checked good.

Near County Road 167, Georgetown, TX 78626
Arthur B.

Arthur B.

WDT720PADE2 (Dishwasher) - Adtived onsite fot customer complaint of dishwasher not washing properly. Did service test and found wash arms spinning. Found customer wait till dishes are full then runs cycle. Advised must run hot water at sink before starting cycle. Also advised to use a rinse agent as well. Customer agreed. No other issues found at this time. All water connections were dry at time of service.

Near Creekside Dr, Killeen, TX 76543
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced speaker and display. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Kainalu Ln, Bastrop, TX 78602
Connor M.

Connor M.

WED92HEFC0 whirlpool dryer Arrived on site to test unit for control lock issue. Found control not unlocking. Reset control and tested unit. Unit working properly. Instruct on proper venting and fire hazard.

Near Hidden Cave Dr, New Braunfels, TX 78132
Carlos G.

Carlos G.

Arrived on site and checked the unit for water leaking out of freezer. Found drain clogged. Found service pointer to replace drain line. Part (under warranty S38253) RF130 ($159.99). Removed and replaced new drain line kit. All checks ok now. No water leaks present after service. Collected in full via CC. Job complete.

Near Colony Ct, Bastrop, TX 78602
Steve C.

Steve C.

Near Featherline Rd, Killeen, TX 76542
Connor M.

Connor M.

MEDB835DC3 maytag dryer Arrived on site to test unit for failure. Found communication issue between control and panel. Replaced control and tested unit. Unit working properly. Customer also needs to have duct cleaned. Intstruct on proper venting and fire hazard.

Near Longhorn Flats, Canyon Lake, TX 78133
Jonathan  S.

Jonathan S.

Dishwasher model# WDT720PADM. Not drying and leaking at steam port.

Near Paloma Lake Blvd, Round Rock, TX 78665
Connor M.

Connor M.

WDT790SLYM3 whirlpool dishwasher Sump-179.82 DW350-199.99 total due plus tax on return visit. Did not collect service charge. Arrived on site to test unit for not washing well. Found sump not coming on. Confirmed proper voltage to sump. Ordering part for repair. Sw approved 11/17

Near Stargazer Pass, San Antonio, TX 78260
Carlos G.

Carlos G.

Arrived on site and checked the unit for dispenser issues. Found dispenser door broken. Removed and replaced dispenser assembly. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Hasler Blvd, Bastrop, TX 78602
Mike C.

Mike C.

Whirlpool cooktop WCG97US6DS Arrived to find center burner not lighting. Found screws under burner head that hold orface holder in place were loose causing the burner head to sit too far off cooktop. Tightened screws and checked operation, checked good.

Near Mindy Way, Georgetown, TX 78628
Connor M.

Connor M.

WDT720PADM2 whirlpool dishwasher Arrived on site to test unit for odd smell. Found no drain loop. Corrected issue and tested unit. Unit working properly, no leaks detected.

Near Bass Knoll, San Antonio, TX 78260
Carlos G.

Carlos G.

Arrived on site to replace part from previous visit. Removed and replaced freezer door. No scratches/dents on new door. No water leaks present after service. Job complete.

Near Scott Falls Rd, Elgin, TX 78621
Connor M.

Connor M.

JMW2430DS01 jennair oven Arrived on site to test unit for over temp error. Attempted to remove unit to diagnose but found bottom trim installed using liquid nail, blocking wook screws going into cabinet. Unable to safely remove unit without causing damage to cabinets. Instruct customer on having unit removed and or made ready for service by qualified professional, and call back. Customer politely declined due to closing date on monday. Unable to service.

Near Champions Way, San Antonio, TX 78258
Carlos G.

Carlos G.

Arrived on