Service History

Local Reviews

Rated 4.9 out of 5 stars based on 1421 customer reviews

Paul R.

Paul R.

WOS51EC0AS Arrived onsite for the oven that will not turn on after a popping noise was heard. I found no power coming into the thermal fuse on L1. I pulled the oven to check power at the j-box and found the house wiring in the j-box burned up causing the issue. I advised the customer to call an electrician.

Near Verbena Pkwy, Spicewood, TX 78669
Nathaniel B.

Nathaniel B.

Model WFG505M0BS3, Arrived on call for noise from top burners and flames on low setting flames are to high, found that front left and front right burners are power burners and will make a blowing noise when on high setting, adjusted flames on low setting for top burners, no parts needed, call complete, no gas leaks at time of service.

Near S Lakeline Blvd, Cedar Park, TX 78613
Nathaniel B.

Nathaniel B.

Model WFG505M0BS3, Arrived on call for noise from top burners and flames on low setting flames are to high, found that front left and front right burners are power burners and will make a blowing noise when on high setting, adjusted flames on low setting for top burners, no parts needed, call complete, no gas leaks at time of service.

Near S Lakeline Blvd, Cedar Park, TX 78613
Kevin B.

Kevin B.

Arrived on site set unit into diagnostic cycle and observed flow meter is spraying water, flow meter will need to be replaced in order to correct issue. No water leaks from connections at time of service.

Near Beckett Rd, Austin, TX 78749
Nathaniel B.

Nathaniel B.

Model WRB322DMBM00, Arrived on call for loud noise intermittently from the fresh food section, found noise that is not normal is from the damper control, will need damper control, skyped office and spoke to jordan and will reschedule for 5/16/18, customer requests after 12 am appointment and requests a 30 min call prior to arriving.

Near S Lakeline Blvd, Cedar Park, TX 78613
Nathaniel B.

Nathaniel B.

Model WRB322DMBM00, Arrived on call for loud noise intermittently from the fresh food section, found noise that is not normal is from the damper control, will need damper control, skyped office and spoke to jordan and will reschedule for 5/16/18, customer requests after 12 am appointment and requests a 30 min call prior to arriving.

Near S Lakeline Blvd, Cedar Park, TX 78613
Lou S.

Lou S.

arrived on site to inspect dishwasher not draining. Customer advised that a glass broke during washing cycle and they think that a piece of glass may have gone down the drain. I placed the unit in diagnostic mode and unit gave an 8/1 error code. I advanced the diagnostic mode to drain the unit and the drain pump did not engage. I quoted the customer 81.02 for the drain pump and DW545 $169.99 for service fee/labor for a total of $271.72 with tax. The customer agreed to services and I vacuumed the water from the unit and removed and replaced the drain pump. I found a piece of glass in the pump and showed the customer. No water leaks observed during service.

Near Stockton Run Street, Austin, TX 78717
Lou S.

Lou S.

arrived on site to inspect refrigerator doors making noise. Upon further inspection, I found that the condenser coil was vibrating badly underneath the unit. Also, I found that the units feet were not set and the unit was not centered/leveled. I leveled the unit by setting the feet and the loud vibrating noise stopped. During service, I also found a small amount of ice buildup on the top of the fc door. I found large gapping between the chassis and cabinet. I used manufacturer approved silicone and sealed the gapping. I instructed the customer on how to lower and raise the feet and how to use the feet to center/level the unit. No water leaks observed during service.

Near Stockton Run Street, Austin, TX 78717
Nathaniel B.

Nathaniel B.

Model WED4815EW1, Arrived on call for dryer has long dry times, found that wall vent is restricted, per Sara at office ,Selina will get this covered, customer to contact dryer vent cleaning service and instructed customer not to use dryer until wall vent is cleared due to this is a fire hazard, call complete.

Near S Lakeline Blvd, Cedar Park, TX 78613
Nathaniel B.

Nathaniel B.

Model WED4815EW1, Arrived on call for dryer has long dry times, found that wall vent is restricted, per Sara at office ,Selina will get this covered, customer to contact dryer vent cleaning service and instructed customer not to use dryer until wall vent is cleared due to this is a fire hazard, call complete.

Near S Lakeline Blvd, Cedar Park, TX 78613
Thomas L.

Thomas L.

Arrived on site for noisy operation. Found that the noise was coming from the expansion of the bake element. Tweaked the bake element mounting feet and now the element is quiet during heat up and cool down.

Near Rock Ridge Trail, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived on site for noisy operation. Found that the noise was coming from the expansion of the bake element. Tweaked the bake element mounting feet and now the element is quiet during heat up and cool down.

Near Rock Ridge Trail, Liberty Hill, TX 78642
Paul R.

Paul R.

GI6SARFXX Arrived on site to check refrigerator for no ice production. Cycle icemaker and found Burnt up L1 on ice maker module. Replaced faulty icemaker, icemaker cycled and filled with water. All checks good after repair. Job complete

Near Highlands Blvd, Austin, TX 78738
Luis M.

Luis M.

Refrigerator-adjusted mullion heater to fresh food door

Near Granite Ln, Austin, TX 78737
Leonardo C.

Leonardo C.

Whirlpool dishwasher model WDT720PADB2 giving F2E1 code. Arrived on site to test unit for F2E1 erro lost communication better. Console and board. Test unit and found both parts shorted out not communicating with each other. Replaced both parts test unit and unit test good job complete.

Near Canna Lily Cir, Driftwood, TX 78619
Jerry C.

Jerry C.

JFX2897DRM00 Arrived to instal previously diagnosed and ordered part. I removed the ice maker housing and found the front left housing hook was not engaged and ice mass had built up above the housing, increasing the gap above the housing. I replaced the adapter and correctly seated and installed the ice maker housing. Contact of the ice bin gasket to the fascia was badly gapped, up to 1/4 inch. The left door lower hinge was drooping and after correcting, the gasket gap was corrected. I sealed excessive drain line gapping in the lower unit area and then squared and leveled the chassis. I sealed gapping within the door openings, noting the lower border of the fc door had excessive gapping. Operational test good, no leaks observed during service.

Near Hidden Glen Dr, Round Rock, TX 78681
Thomas L.

Thomas L.

Arrived on site for door closure failures causing this blaze indicating door is open. Removed and re placed door switches and interlocks. Unit now operating properly

Near Teravista Crossing, Georgetown, TX 78626
Thomas L.

Thomas L.

Arrived on site for door closure failures causing this blaze indicating door is open. Removed and re placed door switches and interlocks. Unit now operating properly

Near Teravista Crossing, Georgetown, TX 78626
Daniel  A.

Daniel A.

DU850SWPU3 Leaking water during use. Excessive buildup in vent area. Not allowing water to drain properly. Cleared vent. Normal operation after service. Checked water inlet and drain hoses.

Near Dolly Dr, Converse, TX 78109
Connor M.

Connor M.

MVWB765FW0 maytag washer Arrived on site to install valve assy for long fill. Installed and tested unit. All 4 solenoids working properly. No leaks detected.

Near Medici, San Antonio, TX 78258
Dona W.

Dona W.

Arrived on site for f9 e0 error, checked household voltage is correct from l1 to l2, l1 to neutral good l2 to neutral good. Unit is wired correctly at terminal block found k2 on control with chatter, popping with internal spark. Cooktop is working correctly. Will need to replace control. Jordan assisted with reschedule and parts.

Near Brady Way, Belton, TX 76513
Diego G.

Diego G.

Arrived on site. Check for No cool issues. Found bad relay on compressor. Replaced relay, all functions tested OK. Instructed customer to allow 24 hours for unit to completely cool down. No leaks present. Job complete

Near Prairie Point, Seguin, TX 78155
Kevin B.

Kevin B.

Arrived on site and found a loose connection to heating element after correcting inspected exterior vent and found two of the three flappers are kept from opening because the metal vent is pressed up against them. Customer will need some adjustment to the vent to correct issue. No lint found in unit cabinet at time of service, job complete

Near W William Cannon Dr, Austin, TX 78749
Joseph C.

Joseph C.

NED4655EW1 dryer Arrived on site for “no power” complaint. Inspected unit and found weak breaker. Reset breaker. Tested unit. Unit is performing as designed. Made customer aware of weak breaker. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near N Plaza Ct, Austin, TX 78753
Connor M.

Connor M.

LSR8233EQ1 whirlpool washer Timer-173.92 TL240-169.99 arrived on site to test unit for not working in spin or drain. Found when spin is selected timer makes loud noise and does not send power to motor. Diagnosed bad timer. Ordering for return. Customer requesting p.m. Timeframe 5/15 approved by sw

Near Travertine Ln, Castle Hills, TX 78213
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the water pump assembly with sensor, wiring harness, and tube. Tested unit and it operated as designed. No water leaks observed during service.

Near Archipelago Trail, Austin, TX 78717
Dona W.

Dona W.

Arrived on site for unit going off balance, found suspension rods sprung and causing unit to move all over. Also found gearcase with noise on spin, replaced all suspension and gearcase, unit checks good, filled, agitated, drained and spun, no abnormal noise unit checks good, all water connections dry.

Near H K Allen Pkwy, Temple, TX 76502
Luis M.

Luis M.

Refrigerator-replaced failed diffuser,optics and icemaker

Near Flamingo Cove, Lakeway, TX 78734
Nathaniel B.

Nathaniel B.

Model WRX735SDHB00, Arrived on call for ice maker not making enough ice, called whirlpool tech line and talked to dustin, sr number #7721954815 found that unit has a full ice bin today, found all is working correctly, customer says just this last Sunday had no ice at all and then started making ice again Monday, customer had not removed ice bin at any time prior, instructed customer to verify no food at bottom inner floor of fresh food blocking left hand door from closing and if issue happens again to take a video of ice bin empty and hold light switches in and take video of ice maker if starts cycling, no water leaks at time of call, no parts needed today, call complete.

Near Hawks Swoop Trail, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRX735SDHB00, Arrived on call for ice maker not making enough ice, called whirlpool tech line and talked to dustin, sr number #7721954815 found that unit has a full ice bin today, found all is working correctly, customer says just this last Sunday had no ice at all and then started making ice again Monday, customer had not removed ice bin at any time prior, instructed customer to verify no food at bottom inner floor of fresh food blocking left hand door from closing and if issue happens again to take a video of ice bin empty and hold light switches in and take video of ice maker if starts cycling, no water leaks at time of call, no parts needed today, call complete.

Near Hawks Swoop Trail, Pflugerville, TX 78660
Diego G.

Diego G.

Arrived on site. Checked for filling issues. Found error f3e2 for thermistor on watervalve bad and also found control not sensing water level. Replacing housing assy and main control. All functions tested ok. No leaks present. Job complete.

Near Winsford, San Antonio, TX 78239
Connor M.

Connor M.

WDT730PAHZ whirlpool dishwasher Arrived on site to test unit for not drying dishes well. Found rinse aid dispenser has not dispensed since purchase. Found dispenser not plugged in. Corrected issue and tested unit. Unit working properly, no leaks detetced.

Near Marcus Abrams Blvd, Austin, TX 78748
Nathaniel B.

Nathaniel B.

Model MVWB835DW3, Arrived on call for unit not powering on at all, previous tech found bad main control, installed main control and checked for error codes after running diag. And no error codes returned, ran calibration, all checks good, call complete, no water leaks at time of call.

Near Trickling Springs Way, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MVWB835DW3, Arrived on call for unit not powering on at all, previous tech found bad main control, installed main control and checked for error codes after running diag. And no error codes returned, ran calibration, all checks good, call complete, no water leaks at time of call.

Near Trickling Springs Way, Pflugerville, TX 78660
Lou S.

Lou S.

arrived on site to inspect dishwasher not cleaning dishes. I placed the unit in diagnostic mode and tested the motor and received an error code stating that there is a sensor error in the wash pump. I removed and replaced the wash pump and tested unit and unit tested good. No water leaks observed during service. Customer advised that she fills the soap revoke completely to the top. I advised her to cut back to half maybe even 1/4 of detergent as the unit does not require a large amount of detergent. Job completed.

Near Shadow Valley Cove, Cedar Park, TX 78613
Nathaniel B.

Nathaniel B.

Model WDF330PAHS1, Arrived on call for rust on front of dishwasher panel,, found rust on front of dishwasher panel, see pic, replaced dishwasher door panel, all checks good, no water leaks at time of call , call complete.

Near Nightjar View Terrace, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WDF330PAHS1, Arrived on call for rust on front of dishwasher panel,, found rust on front of dishwasher panel, see pic, replaced dishwasher door panel, all checks good, no water leaks at time of call , call complete.

Near Nightjar View Terrace, Pflugerville, TX 78660
Dona W.

Dona W.

Arrived on site for unit not advancing, unit is full of water, lid switch checks good. Found timer motor not advancing, customer stated that only part of timer has been working for a while. Timer is an expart, home warranty will need to find part for tech to replace, advised customer of this condition. Jordan assisted with reschedule and parts. All water connections dry.

Near Tundra Dr, Harker Heights, TX 76548
Thomas L.

Thomas L.

Replaced defective bake element. Unit now operates properly during bake.

Near FM1174, Bertram, TX 78605
Diego G.

Diego G.

Arrived on site. Check for leaking issues. Found water line for dispenser not hooked up all the way to coupling by housing. Removed and re-connected line to Coupling, all functions tested OK. No leaks present. Job complete

Near Sunrise Creek Dr, San Antonio, TX 78244
Connor M.

Connor M.

AED4675YQ1 Amanda dryer Arrived on site to test unit for noise and long dry cycles. Found small artifact between drum and bulkhead. Removed, unit now operating quietly. Fiund evidence of poor ventilation. Confirmed it is not internal. Home vent system will need to be checked/cleaned. Instruct on proper venting and fire hazard.

Near Douglas St, Austin, TX 78741
Dona W.

Dona W.

Will need following parts price listed Tco-61.15/ timer-151.98/ wire harness-180.37 Labor 209.99 total of 653.28 Another company was out and left all but 2 back screws out, removed wiring completely out of harness to tco, left ground off terminal block, have instructed customer to leave unplugged as unit is not safe to be on. Tech left unit unplugged. Customer does not want to fix at this time. Customer gave cash 110.25- tech gave 2.00 in change from own money.

Near Ys Pak Ct, Killeen, TX 76542
Thomas L.

Thomas L.

Arrived on site for water not draining properly per work order description. The actual issue was the gasket was out of place. The bellow retainer had come loose. Properly installed retainer in gasket and all operations are now normal. All water connections were dry.

Near Golden Nugget, Horseshoe Bay, TX 78657
Dona W.

Dona W.

Arrived on site for no heat, found upon arrival unit is heating. Customer stated that door was showing as not closed when unit wouldn't heat. Will need to replace interlocks and door switches. Jordan assisted with reschedule and parts.

Near Mustang Dr, Killeen, TX 76549
Nathaniel B.

Nathaniel B.

Model WFC130M0AB0, Arrived on call for sparked in control panel and tripped breaker, found all infinite switches are good and no damage to wiring found broil harness became disconnected from the broil element bu did not do any damage to wire or broil element, tightened the harness connection and reconnected it and checked all burners and all checks good, no parts needed, collected only service fee of 99.99 plus tax 8.25 which = 108.24, call complete.

Near Per Lange Pass, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model WFC130M0AB0, Arrived on call for sparked in control panel and tripped breaker, found all infinite switches are good and no damage to wiring found broil harness became disconnected from the broil element bu did not do any damage to wire or broil element, tightened the harness connection and reconnected it and checked all burners and all checks good, no parts needed, collected only service fee of 99.99 plus tax 8.25 which = 108.24, call complete.

Near Per Lange Pass, Manor, TX 78653
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the sump/motor and control. Tested unit and unit operated as designed. No water leaks observed during service.

Near Horizon Trail, Cedar Park, TX 78613
Nathaniel B.

Nathaniel B.

Model WRT318FZDB02, Arrived on call for freezer and fridge not cooling, previous tech found start device bad due to infestation, compressor drawed 11.4 amps and kicked off, used a good test relay and compressor running know at 0.8 amps, , start device 69.72, svc/labor rf160 209.99 which =279.71 plus tax 23.08 which = 302.79, customer agreed to est., installed new compressor start device and checked operation and compressor is staying running know at 0.8 amps which is good, collected 302.79, customer paid cash 303.00, customer to allow for 24-48 hours for proper cooling, call complete. Did instruct customer if part that we installed if it fails due to infestation again will not be covered and will be charged the same estimate again, call complete

Near Per Lange Pass, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model WRT318FZDB02, Arrived on call for freezer and fridge not cooling, previous tech found start device bad due to infestation, compressor drawed 11.4 amps and kicked off, used a good test relay and compressor running know at 0.8 amps, , start device 69.72, svc/labor rf160 209.99 which =279.71 plus tax 23.08 which = 302.79, customer agreed to est., installed new compressor start device and checked operation and compressor is staying running know at 0.8 amps which is good, collected 302.79, customer paid cash 303.00, customer to allow for 24-48 hours for proper cooling, call complete. Did instruct customer if part that we installed if it fails due to infestation again will not be covered and will be charged the same estimate again, call complete

Near Per Lange Pass, Manor, TX 78653
Dona W.

Dona W.

Arrived on site for unit leaking, found motor is cracked and leaking on floor, will need to replace hoses and clamps that attach to motor, will need to fully remove unit from cabinet to replace, will need 2 hours repair time requested in cnotes. Will need clamp tool for tightening clamp. Sarah assisted, office will reschedule. Water connections are dry.

Near Starz Loop, Fort Hood, TX 76544
Lou S.

Lou S.

arrived on site to inspect dryer not drying. Upon further inspection, I found that the fuse was bad. I verified ohms at the coils, Ignitor, and cutoff. Removed and replaced the fuse and tested unit. Unit tested good. No lint observed after service. And no gas leaks detected during service.

Near Horizon Trail, Cedar Park, TX 78613
Thomas L.

Thomas L.

Arrived on sit for no drain/no spin condition. Found unit to have a mechanically frozen drain pump. Replaced pump and tested. All water connections were dry.

Near Highland Hills Dr, Marble Falls, TX 78654
Connor M.

Connor M.

WTW4800XQ4 whirlpool washer 302.89 TL400-275.99 arrived on site to test unit for going off balance and not completing cycles. Susoension checked fine. Found error code for off balance load saved. Manually spun basket and found shaft for basket coming from gearcase is bent. Gearcase will need to be replaced. Quoted customer for repair. Customer declined and will be purchasing a new unit. Collected service only via check. No leaks detected at time of service.

Near Matthews Dr, Austin, TX 78703
Brandon C.

Brandon C.

Arrived on site for ice not dispensing, found ice and frost build up in ice chute, I cleared ice build up and removed the ice chute, installed foam insulation around ice chute, unit tested good. No leaks at time of service.

Near Vista Oaks Dr, Dripping Springs, TX 78620
Connor M.

Connor M.

WFW8540FW1 whirlpool washer Arrived on site to install ui for tunring off after being turned on. Replaced and ran diagnsotic. Unit working properly at time of service. No leaks detected.

Near Bridle Path, Austin, TX 78703
Nathaniel B.

Nathaniel B.

Model WFC150M0EB1, Arrived on call for range oven door not even and noisey, previous tech found faulty door hinge, replaced door hinge and tested and all checks good, call complete. rgilmore.lonestarcab@gmail.com

Near Grover Cleveland Way, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model WFC150M0EB1, Arrived on call for range oven door not even and noisey, previous tech found faulty door hinge, replaced door hinge and tested and all checks good, call complete. rgilmore.lonestarcab@gmail.com

Near Grover Cleveland Way, Manor, TX 78653
Dona W.

Dona W.

Arrived on site for noise during operation, found agitator had come loose and was causing noise. Ran unit through full cycle with clothing after Retightened and verified no abnormal noises. All water connections dry. Unit is running to spec.

Near Endicott Drive, Killeen, TX 76549
Clif L.

Clif L.

Maytag washer MVWB835DW1. Arrived on site to diagnose a washing machine that is getting error codes and not operating. Found F6E2error code saved in control. This was caused by a shorted control panel. Replaced control panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Huntwood Cove, Austin, TX 78729
Luis M.

Luis M.

Refrigerator-replaced main control adjusted handles

Near Latigo Pass, Austin, TX 78749
Mike C.

Mike C.

Whirlpool Refrigerator WRF736SDAM13 Arrived and installed new ice maker, control and ice box adapter with gaskets. Checked operation and unit checks good.

Near Carl Stern Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model MVWB765FW1, Arrived on call for cold water only gets a trickle of water when filling to washer, checked for error codes and got a f3 e2 water inlet temp fault, f0 e3 which is a overload error, f0 e4 which is spin limited by water temp, f2 e1 which is ui has stuck key, found no stuck keys, instructed customer on loading of the washer and soap usage , also installed inlet valve and know is getting good water input on hot and cold water, no water leaks after repair, call complete.

Near Clare Morris Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MVWB765FW1, Arrived on call for cold water only gets a trickle of water when filling to washer, checked for error codes and got a f3 e2 water inlet temp fault, f0 e3 which is a overload error, f0 e4 which is spin limited by water temp, f2 e1 which is ui has stuck key, found no stuck keys, instructed customer on loading of the washer and soap usage , also installed inlet valve and know is getting good water input on hot and cold water, no water leaks after repair, call complete.

Near Clare Morris Ln, Pflugerville, TX 78660
Lou S.

Lou S.

arrived one site to install previously diagnosed and ordered parts. Removed and replaced the water inlet valve and tested tested unit. Unit operated as designed. No water leaks observed during service.

Near Old 2243 W, Leander, TX 78641
Mike G.

Mike G.

WDT720PADM2, Arrived on site for UPPER RACK IS FALLING, checked unit and found that the upper rack rollers are broken replaced rollers and checked unit and unit checked fine top rack is no longer falling out checked unit for water leaks and no leaks found at time of f srv... Unit checked fine at this time.....

Near Sheepshank Dr, Georgetown, TX 78633
Mike G.

Mike G.

WDT720PADM2, Arrived on site for UPPER RACK IS FALLING, checked unit and found that the upper rack rollers are broken replaced rollers and checked unit and unit checked fine top rack is no longer falling out checked unit for water leaks and no leaks found at time of f srv... Unit checked fine at this time.....

Near Sheepshank Dr, Georgetown, TX 78633
Mike G.

Mike G.

WFG715H0ES0, Arrived on site for unit not igniting, checked unit and found that the bake ignitor is bad it is not sparking replaced gnitor and checked unit and unit checked fine checked unit for gas leaks and no leaks found at time of srv....

Near Sheepshank Dr, Georgetown, TX 78633
Mike G.

Mike G.

WFG715H0ES0, Arrived on site for unit not igniting, checked unit and found that the bake ignitor is bad it is not sparking replaced gnitor and checked unit and unit checked fine checked unit for gas leaks and no leaks found at time of srv....

Near Sheepshank Dr, Georgetown, TX 78633
Nathaniel B.

Nathaniel B.

brxd@msn.com, model WFE540H0ES1, Arrived on call for sparking and arcing in oven and tripped breaker and caught on fire, found no fire, found that broil element is burned out see pic, will order control and broil element, bake element checks good, will order control and bake element, office will reschedule with customer, will order oven racks but will have office verify if covered or not, office will reschedule with customer.

Near Alyson Ln, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

brxd@msn.com, model WFE540H0ES1, Arrived on call for sparking and arcing in oven and tripped breaker and caught on fire, found no fire, found that broil element is burned out see pic, will order control and broil element, bake element checks good, will order control and bake element, office will reschedule with customer, will order oven racks but will have office verify if covered or not, office will reschedule with customer.

Near Alyson Ln, Hutto, TX 78634
Joseph C.

Joseph C.

MFI2569YEM2 Arrived on site for “leaking onto floor of freezer and onto floor” complaint. Inspected unit and found defrost drain clogged. Removed blockage from drain and installed drain kit. Unit is performing as designed. No leaks detected, at time of service.

Near Larkins Ln, Austin, TX 78753
Nathaniel B.

Nathaniel B.

Model WRV986FDEM01, Arrived on call for freezer and fridge not cooling and buzzing noise coming from ice maker area, found that freezer is at 15-26 degrees on product and the fresh food is at 37 degrees but water in floor of fresh food found drain frozen so unfroze it and is draining know and sealed around drain tube in compressor area, also customer had complaint of power was lost to unit to were nothing was running not just the lights, also found that freezer is not defrosting found defrost heater not coming on when forced on and bimetal is closed will order the freezer defrost heater and freezer light switch due to damaged, office will reschedule with customer., no water leaks at time of call.

Near Mantalcino Dr, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WRV986FDEM01, Arrived on call for freezer and fridge not cooling and buzzing noise coming from ice maker area, found that freezer is at 15-26 degrees on product and the fresh food is at 37 degrees but water in floor of fresh food found drain frozen so unfroze it and is draining know and sealed around drain tube in compressor area, also customer had complaint of power was lost to unit to were nothing was running not just the lights, also found that freezer is not defrosting found defrost heater not coming on when forced on and bimetal is closed will order the freezer defrost heater and freezer light switch due to damaged, office will reschedule with customer., no water leaks at time of call.

Near Mantalcino Dr, Round Rock, TX 78665
Chase S.

Chase S.

KSSC42QTS arrived on site to repair refrigerator four door clicking issue. Found cams for upper door hinge slipping. Made several adjustments to Upper hinge components, reinstalled unit so that cabinet is square and refit gasket properly. Instructed customer on Need for pushing right side door all the way closed not just swing it. Door closure and alignment check good and clicking is gone after repair.

Near I-35, San Marcos, TX 78666
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the sump/motor, OWI sensor, drain pump and control. Tested unit and unit operated as designed. No water leaks observed during service.

Near Ranch to Market Rd 2243, Leander, TX 78641
Nathaniel B.

Nathaniel B.

Model WRF736SDAM14, Arrived on call for not able to dispense ice, found that ice clumped in crusher and stopped auger motor from running, instructed customer every 1 week to 2 weeks depending on usage dump ice allow to start new ice to keep ice from clumping also found no air leaks from dispenser chute door or ice room door seal, customer to follow this process to allow auger motor to dispense ice, no oarts needed, call complete, removed ice bin that was stuck and instructed customer if using alot of crushed ice dispense cubed after to clear any dubry left in dispenser chute., no parts needed, and no water leaks at time of call.

Near Co Rd 135, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WRF736SDAM14, Arrived on call for not able to dispense ice, found that ice clumped in crusher and stopped auger motor from running, instructed customer every 1 week to 2 weeks depending on usage dump ice allow to start new ice to keep ice from clumping also found no air leaks from dispenser chute door or ice room door seal, customer to follow this process to allow auger motor to dispense ice, no oarts needed, call complete, removed ice bin that was stuck and instructed customer if using alot of crushed ice dispense cubed after to clear any dubry left in dispenser chute., no parts needed, and no water leaks at time of call.

Near Co Rd 135, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model MFX2570AEB4, Arrived on call for ice maker still not making ice, icemaker 102.80, labor 110.00 rf360, customer felt prior icemaker not needed when prior tech arrived on call so prior tech did not install part, diag. Found on first call by nb ivemaker when jumpered from t-h when removed the jumper from t-h icemaker continued to cycle more than 3 times which is not normal and did not fill had to jumper l-v to get it to fill with water, icemaker is needed, service fee has been collected prior remaining balance for repair is 212.80 plus tax 17.56 which = 230.36, customer agreed to est., installed ice maker and it filled with water on its own, customer to allow for 24-48 hours for proper ice production and dump first batch of ice, no water leaks at time of call, collected full balance of 230.36, call complete.

Near Bellerive Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MFX2570AEB4, Arrived on call for ice maker still not making ice, icemaker 102.80, labor 110.00 rf360, customer felt prior icemaker not needed when prior tech arrived on call so prior tech did not install part, diag. Found on first call by nb ivemaker when jumpered from t-h when removed the jumper from t-h icemaker continued to cycle more than 3 times which is not normal and did not fill had to jumper l-v to get it to fill with water, icemaker is needed, service fee has been collected prior remaining balance for repair is 212.80 plus tax 17.56 which = 230.36, customer agreed to est., installed ice maker and it filled with water on its own, customer to allow for 24-48 hours for proper ice production and dump first batch of ice, no water leaks at time of call, collected full balance of 230.36, call complete.

Near Bellerive Dr, Pflugerville, TX 78660
Dona W.

Dona W.

Arrived on site for unit not draining, when arrived unit is draining, filling, washing no errors, checked hose found loop is high under sink customer needs to adjust. No problems at this time, instructed customer on scraping dishes and cleaning filter. No leaks all water connections dry.

Near FM2843, Salado, TX 76571
Nathaniel B.

Nathaniel B.

Model WGE555S0BS00, Autho. WEM7W00EPL1, arrived on call for unit made a noise and tripped breaker and then they reset breaker and nothing powering on on the unit, found that power at outlet checks good but power cord is loose in the outlet for range, customer to contact a electrician to have outlet replaced and also found on head of power cord the terminal has some burn mark, will need power core replaced but instructed customer that power cord is not covered, also found that right rear infinite switch and element is bad and left front element low setting is not working, will need right rear infinite switch and element, skyped office parts and no answer office will reschedule with customer.

Near Springbrook Rd, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WGE555S0BS00, Autho. WEM7W00EPL1, arrived on call for unit made a noise and tripped breaker and then they reset breaker and nothing powering on on the unit, found that power at outlet checks good but power cord is loose in the outlet for range, customer to contact a electrician to have outlet replaced and also found on head of power cord the terminal has some burn mark, will need power core replaced but instructed customer that power cord is not covered, also found that right rear infinite switch and element is bad and left front element low setting is not working, will need right rear infinite switch and element, skyped office parts and no answer office will reschedule with customer.

Near Springbrook Rd, Pflugerville, TX 78660
Dona W.

Dona W.

Arrived on site for long dry times, found blower and ducting completely full of lint, apartment maintenance will need to have ducting cleaned, showed customer blockage. With vent removed unit is heating to spec and running to mfg standards. Unit is left pulled out for maintenance.

Near I-14, Nolanville, TX 76559
Connor M.

Connor M.

MEDX655DW1 maytag dryer Arrived on site to test unit for not stopping cycle. Found failed timer. Replaced and tested unit. Unit working properly. Instruct on proper venting and fire hazard.

Near Pinon Blvd, San Antonio, TX 78260
Dona W.

Dona W.

Arrived on site for long dry times, found blower and ducting completely full of lint, apartment maintenance will need to have ducting cleaned, showed customer blockage. With vent removed unit is heating to spec and running to mfg standards. Unit is left pulled out for maintenance.

Near Illinois Ave, Killeen, TX 76543
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered installed the left grate. No gas leaks detected during service.

Near Little Elm Trail, Cedar Park, TX 78613
Lou S.

Lou S.

arrived on site for noisy refrigerator. Upon further inspection, I found that the rc fan is making a loud noise. I found a large block of ice behind the rc Evap cover. Advised customer that they would have to defrost the unit before I could move further with service due to the possibility of more damage to the unit. I had the customer sign a waiver and advised customer to place several towels around the unit and to have a shop vac available for any water debris. Office to order Evap cover, Evap motor, motor support, and I will return with rc thermistor. Office schedule return service for 05/14/18 JA. No water leaks observed during service.

Near Little Elm Trail, Cedar Park, TX 78613
Dona W.

Dona W.

Arrived on site for unit is starting on its own, found relay on control is sticking and starting at different times intermittently. Entire unit will shut down as well and not run all display goes blank. Unit will start when door is open as well, replaced the interlocks and door switches with controls. Verified operations, numerous times all parms checked good.

Near Shawlands Rd, Killeen, TX 76542
Nathaniel B.

Nathaniel B.

Model WDT720PADM2, Arrived on call for pivot tine broken on top rack and upper rack falling due to stops are falling off causing upper rack to fall, replaced pivot tine and top rack stops, all checks good, call complete.

Near Swenson Farms Blvd, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WDT720PADM2, Arrived on call for pivot tine broken on top rack and upper rack falling due to stops are falling off causing upper rack to fall, replaced pivot tine and top rack stops, all checks good, call complete.

Near Swenson Farms Blvd, Pflugerville, TX 78660
Connor M.

Connor M.

MVWX655DW1 maytag Arrived on site to test unit for not completing cycle. Fiund control not responsive to any comands in diagnsotic mode. Replaced control. Drian pump not powering on. Found broken wire to drain pump. Repaired wire and tested unit. Unit working properly. No water lines connected to unit as they are being used for another machine so could not perform leak check.

Near Village Path, San Antonio, TX 78218
Luis M.

Luis M.

Refrigerator-replaced filter housing and filter

Near Cool Spring Way, Austin, TX 78737
Dona W.

Dona W.

Arrived on site for no ice production and ice build up in freezer, found customer had changed the filter and unit is now making ice. Found freezer door seal sagging on left hand side replaced freezer door seal due to ambient temp leaking inside freezer. All water connections dry.

Near Scottsdale Dr, Killeen, TX 76543
Joseph C.

Joseph C.

WRX735SDHZ00 refrigerator Arrived on site for “leaking waster from ice bin” complaint. Inspected unit and found foam, from around icemaker nozzle, fallen into icemaker funnel and clogging. This caused water to back up and freeze. Incoming water was diverted to floor of unit and into ice hopper. Removed foam. Unit is performing as designed. No leaks detected, at time of service.

Near Hollywood Ave, Austin, TX 78722
Nathaniel B.

Nathaniel B.

Model MVWB765FW1, Arrived on call for grinding noise through out hole cycle, checked for error codes and got lid open between cycles and or control is not reading the lid is closed or the lid lock is sticking intermittently, will need control and lid lock and also found noise is from gear case shaft has dropped down and is rubbing on inner tub and motor rotor only when in agitation will need gearcase and clutch and rotor motor, skyped office parts and talked to jordan and will reschedule for 5/15/18, no water leaks at time of call.

Near Crete Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MVWB765FW1, Arrived on call for grinding noise through out hole cycle, checked for error codes and got lid open between cycles and or control is not reading the lid is closed or the lid lock is sticking intermittently, will need control and lid lock and also found noise is from gear case shaft has dropped down and is rubbing on inner tub and motor rotor only when in agitation will need gearcase and clutch and rotor motor, skyped office parts and talked to jordan and will reschedule for 5/15/18, no water leaks at time of call.

Near Crete Ln, Pflugerville, TX 78660
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced the cooktop, unit tested good

Near Coral Stone Way, Bee Cave, TX 78738
Thomas L.

Thomas L.

Arrived on site or vibrating during spin. Found that the spin basket was out of round and that the suspension rods were not straight. Replaced and tested and all operations are correct and dry.

Near Co Rd 262, Georgetown, TX 78633
Thomas L.

Thomas L.

Removed and replaced both upper oven igniters. Both bake and broil now work properly.

Near Co Rd 262, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site to inspect water not dispensing and ice maker not working. Upon further inspection, I found that the ice maker is bad and due to this, the fill tube has ice build up in it. Per service pointer, I removed and replaced the UI and tested. Unit tested good. While changing out the UI, I tested the water dispenser and it began to work. I advised the customer that the unit needs an ice maker and to continue to dispense water every hour to keep the fill tube from freezing. Office to order ice maker, inlet valve and dual water valve. Office rescheduled return service for 05/10/18 JA. No water leaks observed during service.

Near SW Dr, Leander, TX 78641
Luis M.

Luis M.

Refrigerator-added adhesive to liner gaps. Adjusted deli drawer

Near N Scout Island Cir, Austin, TX 78731
Dona W.

Dona W.

Arrived on site for unit not drying, ran through cycle checking amp draw throughout cycle, heater is turning on. Dispenser is opening, wash motor engaging. Heater drawing 5.5-6.2 amps. Customer states silverware and some lower rack still wet. Upper rack dryer. Sr#7721938366 Incoming water temp is 128 degrees, no errors. All parms check good. No problems with this dishwasher. All water connections dry.

Near Drury Ln, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for noise and ice build up in freezer, found ff evaporator fully iced over, customer defrosted unit. Replaced rc therm and freezer door gasket that was drooping on left side allowing for ambient temperature in freezer. Verified temperatures dropping. All water connections dry. Did not have to move unit as it is away from wall install. Discussed with customer allow 24 hours for unit to fully cool.

Near FM93, Temple, TX 76502
Mike G.

Mike G.

MDB8959SFZ4, Arrived on site for unit not powering on checked unit and found that the the cut off switch at the wall for unit was turned off turned switch on and unit powered on and checked unit and unit checked fine, checked unit for water leaks and no leaks fou d at time of srv.....

Near Mcfaddan Ln, Temple, TX 76502
Mike G.

Mike G.

MDB8959SFZ4, Arrived on site for unit not powering on checked unit and found that the the cut off switch at the wall for unit was turned off turned switch on and unit powered on and checked unit and unit checked fine, checked unit for water leaks and no leaks fou d at time of srv.....

Near Mcfaddan Ln, Temple, TX 76502
Paul R.

Paul R.

Whirlpool Cooktop Model RCC3024GB2 Arrived onsite for the cooktop with the hot surface light not turning off after the cooktop has cooled down. When I arrived the light was on and mr stated they had used the RF burner earlier. I put my hand on all of the burners and all were cold except the RF. The RF burner was just a little warm and the light was not going out. I changed the RF burner and tested the unit. The unit is working as designed. Call complete.

Near Cascade Falls Dr, Austin, TX 78738
Nathaniel B.

Nathaniel B.

Model WRF736SDAM10, Arrived on call for water leaking under fridge and has damaged cabinet next to fridge, found water leak is supply line running from valve to the filter housing area it was damaged by prior company when tightened the screw down in mid way of the cabinet which is not were it goes, also display has dim segments will need display and also found ice maker is not making ice found e1 error code which is ice maker room temp not were it should be to make ice, found ice room fan is running and is plenty cold in i e room to make ice and ice maker did harvest but could not test fill with damaged water line in back of unit, will order ice maker and main control and dual valve and use primary valve on return if needed, office will reschedule with customer if parts are found and if autho. Is approved, left the water shut off to the unit, will need autho. For repair.

Near Bill Pickett Trail, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WRF736SDAM10, Arrived on call for water leaking under fridge and has damaged cabinet next to fridge, found water leak is supply line running from valve to the filter housing area it was damaged by prior company when tightened the screw down in mid way of the cabinet which is not were it goes, also display has dim segments will need display and also found ice maker is not making ice found e1 error code which is ice maker room temp not were it should be to make ice, found ice room fan is running and is plenty cold in i e room to make ice and ice maker did harvest but could not test fill with damaged water line in back of unit, will order ice maker and main control and dual valve and use primary valve on return if needed, office will reschedule with customer if parts are found and if autho. Is approved, left the water shut off to the unit, will need autho. For repair.

Near Bill Pickett Trail, Taylor, TX 76574
Lou S.

Lou S.

arrived on site to inspect dishwasher upper rack falling off. Upon further inspection, I found that the upper rack left stop was not properly attached. Once attached, the stop was very loose. I removed and replaced the stop and tested and the unit operates as designed. No water leaks observed during service.

Near Tradinghouse Creek St, Georgetown, TX 78633
Carlos G.

Carlos G.

Near FM973, Austin, TX 78725
Connor M.

Connor M.

WED4800XQ4 whirlpool dryer Arrived on site to test unit for noise during operation. Found worn out idler pulley and rollers. Replaced dryer repair kit. Unit working properly. Instruct on proper venting and fire hazard.

Near Smokehouse Rd, Bulverde, TX 78163
Dona W.

Dona W.

Sr#7721933340 Andrew, found cooktop with discoloration from cookware. Will not affect functionality for customer. Right front burner only one with discoloration. All operations check good.

Near Fawn Creek Street, Temple, TX 76504
Nathaniel B.

Nathaniel B.

Model WFG525S0HV0, Arrived on call for flames to high on burners, adjusted burner flames and all checks good, no gas leaks at time of call, call complete.

Near Lakemont Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WFG525S0HV0, Arrived on call for flames to high on burners, adjusted burner flames and all checks good, no gas leaks at time of call, call complete.

Near Lakemont Dr, Hutto, TX 78634
Thomas L.

Thomas L.

Arrived and installed previously ordered recirculating pump. All water connections were dry.

Near Horseshoe Bay N Blvd, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Replaced previously diagnosed cutter grid. All water connections are dry.

Near Horseshoe Bay N Blvd, Horseshoe Bay, TX 78657
Connor M.

Connor M.

JJW9627BAW jennair oven Arrived on site to test unit for dim screen. Found worn out display. Replaced and tested unit. Unit working properly. Serial number not present on unit. Unable to write serial number on core control box.

Near St Andrews Way, Bulverde, TX 78163
Nathaniel B.

Nathaniel B.

Model MHW6000AW0, Arrived on call for f4 e0 error, found i ordered the wrong sensor, rechecked sensor at sensor and is reading 13.2 k ohmd, heater with sensor is needed, will need to reschedule with heater that comes with correct sensor, Skyped office parts and talked to jordan and will reschedule for 5/11/18

Near Guadalupe Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model MHW6000AW0, Arrived on call for f4 e0 error, found i ordered the wrong sensor, rechecked sensor at sensor and is reading 13.2 k ohmd, heater with sensor is needed, will need to reschedule with heater that comes with correct sensor, Skyped office parts and talked to jordan and will reschedule for 5/11/18

Near Guadalupe Dr, Hutto, TX 78634
Dona W.

Dona W.

File#7721932213 TJ. Arrived on site for inspector stated that microwave is leaking, used leak detector found that unit is within spec below 5 around entire door. checked unit 4 times. Documented with whirlpool tech. No leakage on unit at this time.

Near Misty Pine Dr, Temple, TX 76502
Mike C.

Mike C.

Amana microwave AMV2307PFS0 Arrived to find interior light flickering when the door is opened and not always starting a heating cycle. Found door switch assembly bad. Installed new switch assembly and checked operation, checked good.

Near Leonardo Dr, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WRS586FLDM01, Arrived on call for fridge making a loud noise while running, found prior damper louder than it should be, replaced damper and sealed were the inside liner meets outer cabinet on both sections due to air gaps, all checks good, call complete.

Near Guadalupe Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WRS586FLDM01, Arrived on call for fridge making a loud noise while running, found prior damper louder than it should be, replaced damper and sealed were the inside liner meets outer cabinet on both sections due to air gaps, all checks good, call complete.

Near Guadalupe Dr, Hutto, TX 78634
Dona W.

Dona W.

Arrived on site for no ice production, found ice maker motor seized. Found inlet valve open on ice side. Replaced both, verified unit is now producing ice. Verified all water connections dry. Ran 2'gallons of water through dispenser checking for water drips none found all operations check good.

Near Center Cir, Salado, TX 76571
Mike C.

Mike C.

Whirlpool dishwasher WDF330PAHB0 Arrived to install new door spring bushings and friction pads. Checked operation and unit checks good.

Near FM972, Georgetown, TX 78626
Nathaniel B.

Nathaniel B.

Model WRF736SDAM13, Arrived on call for ice maker not making ice or making ice slowly, ice maker optics and water fill and harvest and ice room fan checked good in test but got a e2 error which is ice maker did not return to home position , will order main control and also found i e buildup at rear adapter for i e room will need white adapter and will return with ice maker, Skyped office parts and talked to jordan and will reschedule for 5/9/18

Near Methodius Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WRF736SDAM13, Arrived on call for ice maker not making ice or making ice slowly, ice maker optics and water fill and harvest and ice room fan checked good in test but got a e2 error which is ice maker did not return to home position , will order main control and also found i e buildup at rear adapter for i e room will need white adapter and will return with ice maker, Skyped office parts and talked to jordan and will reschedule for 5/9/18

Near Methodius Dr, Hutto, TX 78634
Connor M.

Connor M.

KODE300ESS02 kitchenaid oven Arrived on site to test unit for lower oven taking too long to cook. Found unit of by 30 degrees. Calibrated up and tested unit. Unit working properly at time of service.

Near Vista Serena, San Antonio, TX 78260
Connor M.

Connor M.

MEDB800VQ0 maytag dryer DR1-179.99 repair kit-38.75 arrived on site to test unit for loud operation. Found rollers and idler puller worn out. Replaced along with belt and tested unit. Unit working properly. Instruct on proper venting and fire hazard.

Near Best Way, San Antonio, TX 78260
Connor M.

Connor M.

MVWX500XW2 maytag washer Installed all parts and tested unit. Unit working properly, no leaks detected.

Near Best Way, San Antonio, TX 78260
Daniel  A.

Daniel A.

MEDB855DC3 Dryer not heating intermittently. Checked voltage. Red wire from motor to heater not seated fully. Reinserted. Verified normal temperature interior dryer. Normal operation after service. Instruct customer on venting/fire hazard

Near Desiree St, Canyon Lake, TX 78133
Nathaniel B.

Nathaniel B.

Model EB2SHKXVD02, Arrived on call for drain iced over and running on to floor and air return and supply blocked with ice preventing air to fresh food section,, cleared all ice from drain and evap coil and supply air and return air and all checks good, getting good air flow to fresh food section and installed new drain tube and all checks good, call complete, no water leaks at time of call, call complete, collected remaining balance of 172.67

Near Morgana Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model EB2SHKXVD02, Arrived on call for drain iced over and running on to floor and air return and supply blocked with ice preventing air to fresh food section,, cleared all ice from drain and evap coil and supply air and return air and all checks good, getting good air flow to fresh food section and installed new drain tube and all checks good, call complete, no water leaks at time of call, call complete, collected remaining balance of 172.67

Near Morgana Dr, Pflugerville, TX 78660
Carlos G.

Carlos G.

Arrived onsite for customer compliant popping noise.

Near Thornton Rd, Austin, TX 78704
Dona W.

Dona W.

Arrived on site for f3 e1 error, found trap to pressure hose clogged off with build up, customer stated that unit was not creating error on every load. Replaced trap. Filled, washed, drain, and spun accordingly with no error 2 x, all water connections dry. Discussed with customer possible over sudsing as well.

Near Sandyford Ct, Killeen, TX 76542
Thomas L.

Thomas L.

Arrived on site for no ice and no ice dispenser operation. Replaced failed icemaker controls and failed dispenser motor. Operations now test normal. All water connections were dry.

Near Pierce Dr, Kingsland, TX 78639
Daniel  A.

Daniel A.

WDT720PADM2 Dishwasher not draining (new home ). Check valve on drain hose not positioned properly/opening fully to allow water to drain. Verified drain pump operation. Checked water inlet and drain hoses. No leaks detected

Near Enclave Trail, New Braunfels, TX 78132
Dona W.

Dona W.

Arrived on site for unit shaking during cycle, found right hand side of washer front screw missing , screws on toe kick missing as well. Put screws back in unit and ran unit with clothing. Unit is running to spec, but flooring is weak causing some movement. Unit is on a pedestal. Leveled unit as much as possible. Customer will need to reinforce flooring. All water connections dry

Near Trimmier Rd, Killeen, TX 76542
Daniel  A.

Daniel A.

WRF767SDEM01 Not cooling in refrigerator compartment. Not defrosting/drain pan frozen over. Replaced and repositioned refrigerator evaporator fan motor/thermistor. Defrosted refrigerator evaporator. Normal operation after service

Near Wauford Way, New Braunfels, TX 78132
Connor M.

Connor M.

WED5000DW2 whirlpool dryer Arrived on site to test unit for not drying clothes well. Found lint on wrong side of the screen and no air move ent at exhaust outside of house. Vent line is newly installed and likely crushed during construction. No issue found with dryer. Instruct on proper venting and fire hazard.

Near Summerwood Dr, San Antonio, TX 78232
Nathaniel B.

Nathaniel B.

Model WFE515S0EB0, Arrived on call for sparking noise like unit is shorting when running top burners, found prior all 4 infinite switches are bad, replaced all 4 infinite switches and checked operation and all checked good, call complete.

Near Bayland St, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WFE515S0EB0, Arrived on call for sparking noise like unit is shorting when running top burners, found prior all 4 infinite switches are bad, replaced all 4 infinite switches and checked operation and all checked good, call complete.

Near Bayland St, Round Rock, TX 78664
Carlos G.

Carlos G.

Arrived onsite for customer compliant of UI not responding. Checked components and found a faulty UI. Normal wear and tear. Removed and replaced UI assembly. Ran test cycle and all checks ok now. Job complete.

Near Thornton Rd, Austin, TX 78704
Carlos G.

Carlos G.

Arrived onsite for customer compliant of UI not responding. Checked components and found a faulty UI. Normal wear and tear. Removed and replaced UI assembly. Ran test cycle and all checks ok now. Job complete.

Near Thornton Rd, Austin, TX 78704
Connor M.

Connor M.

WFC310S0AB0 whirlpool oven Arrived on site to test unit for flames coming from rf bunrer. Found burnt up plug. Replaced plug and coil. Found lf and rr switches not regulating correctly. Ordering both for return. Sw approved 5/10

Near Silver Stream, San Antonio, TX 78259
Lou S.

Lou S.

arrived on site to inspect washer not dispensing cold water. I placed the unit in diagnostics and found that the unit would dispense cold water and hot and then both together. However, when I ran the unit on normal mode, the cold water would not dispense. I replaced the control and calibrated the unit then tested the unit. Again, the cold would dispense in test mode but when operating in normal wash mode, the cold would not dispense. I ohmed the water inlet valve and the valve is open. Office to order water inlet valve and schedule return service for 05/09/18. No water leaks observed during service.

Near Old 2243 W, Leander, TX 78641
Leonardo C.

Leonardo C.

Whirlpool gas range model WFG505M0BS3. Arrived on site to test unit for left front burner flames way to high. Test unit and found burner cap not sitting correctly making uneven flames. Installed cap correctly test unit and unit test good even flames on all burners.

Near Vestral Road, , TX
Thomas L.

Thomas L.

Arrived on site for Noisey operation. Found fresh food temp at 38 and freezer temp at -3. All operations were normal and quiet. Customer had defrosted the unit prior several days ago. Suspect defrost cycle problem. However defrost heater energized in diagnostics testing. All water connections were dry. Customer to observe u it operations.

Near N Hill St, Burnet, TX 78611
Dona W.

Dona W.

Arrived on site for range seems to hot. Found unit running a little high. Recalibrated unit. Showed customer how to calibrate machine. Unit checks good after recalibrate.

Near Joshua Taylor Dr, Killeen, TX 76549
Dona W.

Dona W.

Arrived on site for unit taking longer to heat, showed customer reheat, operations, timed cook operations, all options. Verified water is boiling within one and a half minutes. All operations checked good.

Near Joshua Taylor Dr, Killeen, TX 76549
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced Evap fan motor kit with support, uib, unit tested good.

Near Aspen Dr, Austin, TX 78737
Connor M.

Connor M.

WSZ57L18DM00 whirlpool refrigerator Arrived on site to test unit for condensation on upper left corner of ff compartment. Found gasket slightly pulled away from cabinet on corner. Corrected issue with heat gun. Unit working properly, no leaks detected.

Near Napoli, New Braunfels, TX 78132
Connor M.

Connor M.

WTW8540BW whirlpool washer Arrived on site to test unit for oil coming from under unit. Spun basket manually and fiund failed bearing likely caused by bad tub seal. Rotor covered in oil will need to replace. Allow 2 hours. Office to schedule directly.

Near Copper Creek, New Braunfels, TX 78132
Connor M.

Connor M.

WED8500BW0 whirlpool dryer Arrived on site to test unit for door not closing properly. Found failed door catch. Replaced and tested unit. Unit working properly. Instruct on proper venting and fire hazards.

Near Copper Creek, New Braunfels, TX 78132
Nathaniel B.

Nathaniel B.

Model WRS321SDHB00, Arrived on call for right fridge door has dent, will order right fresh food door, took pics, instructed customer that door orders take 6-8 weeks, office will reschedule with customer, as for dent on side of cabinet customer will need to call whirlpool customer service but it does not effect the unit see pic.

Near Adams St, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WRS321SDHB00, Arrived on call for right fridge door has dent, will order right fresh food door, took pics, instructed customer that door orders take 6-8 weeks, office will reschedule with customer, as for dent on side of cabinet customer will need to call whirlpool customer service but it does not effect the unit see pic.

Near Adams St, Taylor, TX 76574
Dona W.

Dona W.

Arrived on site for unit going off balance, found suspension rods sprung and causing unit to move all over. Also found gearcase with noise on spin, will need new drive block due to age. Will order new tub seal if new gearcase doesn't come with. Will need 2 hours ordered cnotes for repair and office will need to reschedule office closed. All water connections dry. MEL1M00DPL1

Near H K Allen Pkwy, Temple, TX 76502
Lou S.

Lou S.

Near S Ridge Cir, Georgetown, TX 78628
Connor M.

Connor M.

MHW8200FW0 maytag washer Arrived on site to test unit for shaking during use. Found unit on a pedestal, and placed over a void in the tile designed to catch water in the event of a leak. Left rear foot fully seated and not extended. Right rear foot fully extended about 2 inches. This will cause a wobbly point of contact in turn allowing certain loads to shake washer excessivley. Ran full diagnostic and confirmed no mechanical failures. Instruct customer on proper use and care. No leaks detected at time of service.

Near Ramble Ridge, San Antonio, TX 78266
Nathaniel B.

Nathaniel B.

Model MEDX655DW1, Autho. MEK8KEJEPL1 , Arrived on call fo dryer to hot on low settings, found that element shorted to housing of heating element on l2 side and when turned on timer to a heat setting of any kind with out pressing start element would come on, replaced element and checked operation and all checks good, call complete, dryer vent is clear.

Near Zion Ave, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model MEDX655DW1, Autho. MEK8KEJEPL1 , Arrived on call fo dryer to hot on low settings, found that element shorted to housing of heating element on l2 side and when turned on timer to a heat setting of any kind with out pressing start element would come on, replaced element and checked operation and all checks good, call complete, dryer vent is clear.

Near Zion Ave, Taylor, TX 76574
Steve C.

Steve C.

Arrived on site for the unit Flame is too high. Found the unit is not converted to propane. Use the conversion kit and tested the unit. Unit ignite and heat properly and no gas leak present.

Near Berry Creek Dr, Georgetown, TX 78628
Steve C.

Steve C.

Arrived on site for the unit is not heating. Tested the unit and found the heating element has no continuity. Replaced the heating element and cleaned the inside of the unit. Unit works properly and advise customer to clean air vents every six months.

Near Berry Creek Dr, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model KUDS25SHBL1, Arrived on call for unit intermittently not completing cycles, found that unit stopping cycles was due to power connection under dishwasher had wrong size wire nuts wires backed out, installed correct size wire nuts, also half of the cycles do not work on console assem., will need to order black console assem. And will return with main control just incase needed to verify if cycles work, skyped office parts and talked to jordan and will reschedule for 5/9/18

Near Co Rd 405, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model KUDS25SHBL1, Arrived on call for unit intermittently not completing cycles, found that unit stopping cycles was due to power connection under dishwasher had wrong size wire nuts wires backed out, installed correct size wire nuts, also half of the cycles do not work on console assem., will need to order black console assem. And will return with main control just incase needed to verify if cycles work, skyped office parts and talked to jordan and will reschedule for 5/9/18

Near Co Rd 405, Taylor, TX 76574
Mike G.

Mike G.

WDT720PADM2, Arrived on site for unit not cleaning checked unit and found that the customer has a water softener in the home and customer is put soap as if they do not has a water softener and unit is Creating too much Suds and not washing properly flushed unit out and customer is going to run cleaner in unit checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Bowline Dr, Georgetown, TX 78633
Mike G.

Mike G.

WDT720PADM2, Arrived on site for unit not cleaning checked unit and found that the customer has a water softener in the home and customer is put soap as if they do not has a water softener and unit is Creating too much Suds and not washing properly flushed unit out and customer is going to run cleaner in unit checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Bowline Dr, Georgetown, TX 78633
Mike C.

Mike C.

Whirlpool oven RBD305PRS00 Arrived and installed new oven control and user interface. Checked operation and unit checks good.

Near Folsom Cove, Round Rock, TX 78681
Dona W.

Dona W.

Arrived on site for too high of temperatures found, timer not shutting heater down, will need to replace the thermostat and timer. Timer is-165.80 Thermostat is-96.92 Labor189.99 Total with tax490.06 Customer does not want to repair at this time. Collected 108.24 check 1095

Near Karankawa Cir, Fort Hood, TX 76544
Dona W.

Dona W.

Arrived on site for ff drawers on evap cover freezing up, defrosted unit, replaced rc therm and replaced door per previous technician, verified all functions checked good, temperatures dropping. Customer had refrigerator pulled out from wall. All water connections dry. Customer signed waiver.

Near Karankawa Cir, Fort Hood, TX 76544
Connor M.

Connor M.

WED7800XW0 whirlpool dryer Arrived on site to test unit for over heating. Found thermal cutoff sticking at times allowing unit to reach temps slightly too high. Replaced cutoff and tested unit. Unit working properly. Instruct on proper venting and fire hazard.

Near Lockwood St, San Marcos, TX 78666
Connor M.

Connor M.

WRF736SDAM13 whirlpool refrigerator Arrived on site to test unit for low ice production. Found freezer at 4f and ff section at 37f on average. Ran test mode and fiund all thermistors, fans and related components checked fine. Ice level sensor operating properly. No error codes for ice maker. Diagnosed bad heater on icemaker mold. Ordering for return. Sw approved 5/8

Near Ladybug Ln, Martindale, TX 78655
Nathaniel B.

Nathaniel B.

Model WDF520PADM7, Unit has a 1 year extended warranty through builder, Arrived on call for dishwasher door rusting, took pic and was instructed by office repair is authorized rust is covered for 1 full year from the date of purchase. Replaced door panel all checks good, call complete.

Near Methodius Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WDF520PADM7, Unit has a 1 year extended warranty through builder, Arrived on call for dishwasher door rusting, took pic and was instructed by office repair is authorized rust is covered for 1 full year from the date of purchase. Replaced door panel all checks good, call complete.

Near Methodius Dr, Hutto, TX 78634
Lou S.

Lou S.

arrived on site to inspect oven panel coming loose. Upon inspection, I found that the unit UI is warped near the display. Also I found that the door gaskets on both the top and bottom were badly worn and flat. Office to order panel and two door gaskets. Scheduled return for 05/10/18 JA. No gas leaks detected during service.

Near Little Elm Trail, Cedar Park, TX 78613
Thomas L.

Thomas L.

Arrived on site for unit leaking water. Found restricted drain line. Replaced drain line. Water connections are all dry. Erica ran card for payment.

Near Co Rd 202, Burnet, TX 78611
Nathaniel B.

Nathaniel B.

Model WTW8900BC0, Arrived on call for water coming from under unit still, called butch and got instruction for diag. Test and found when set on heavy duty and calling for warm water cup is over running at front left due to to much water input, per whirlpool tech line to replace the log valve and the tub ring, file number 7721916671, no water leaks after repair, call complete.

Near Grand Isle Dr, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WTW8900BC0, Arrived on call for water coming from under unit still, called butch and got instruction for diag. Test and found when set on heavy duty and calling for warm water cup is over running at front left due to to much water input, per whirlpool tech line to replace the log valve and the tub ring, file number 7721916671, no water leaks after repair, call complete.

Near Grand Isle Dr, Round Rock, TX 78665
Lou S.

Lou S.

arrived on site to inspect microwave door scratched/dented. I found that the microwave door on the microwave oven wall unit was badly scratched and had a small dent in it. I removed and replaced the microwave door. Job completed.

Near Axehandle Trail, Austin, TX 78717
Lou S.

Lou S.

arrived on site to inspect noisy dishwasher. Upon further inspection by placing the unit in diagnostic mode and teasing, I found that the sump motor was bad and making an unpleasant noise. I complete diagnostics and unit tested good. I removed and replaced the sump/motor and tested unit. Unit operated as designed. No water leaks observed during service.

Near Edson Ct, Leander, TX 78641
Connor M.

Connor M.

IUD8555DX4 ikea dishwasher Arrived on site to test unit for not starting. Found unit started 4 times in a row properly for me. Ran diagnostic cycle and found error code for door open. Confirmed function of door and latch. Switch tested fone aswell. Customer may have waited too long to close door after pressing start. Unit working properly, no leaks detected.

Near Davis Ln, Austin, TX 78745
Connor M.

Connor M.

WOS51EC0AS whirlpool oven Arrived on site to test unit for no display. Found display not plugged into control. Corrected issue and tested unit. Unit working properly, no leaks detected.

Near Piping Rock Trail, Austin, TX 78748
Nathaniel B.

Nathaniel B.

Model KMHS120ESS2, Arrived on call for under light will not change from brighter to dimmer settings, found mid elimination was not working, replaced control and checked operation and all checked good, call complete.

Near Joe Dimaggio Blvd, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model KMHS120ESS2, Arrived on call for under light will not change from brighter to dimmer settings, found mid elimination was not working, replaced control and checked operation and all checked good, call complete.

Near Joe Dimaggio Blvd, Round Rock, TX 78665
Clif L.

Clif L.

Kitchenaid dishwasher KDFE204ESS1. Arrived on site to diagnose a dishwasher with a dispenser that is not operating properly. Tested unit and found open button for dispenser lid has come unmounted causing dispenser not to close properly. Remounted open button on dispenser lid and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Arcadia Ave, Austin, TX 78757
Dona W.

Dona W.

Arrived on site for dispenser coming off during spin cycle, found dispenser broken apart and would not line up with barrel any longer, new washplate came with bolt. Replaced verified spin new unit not coming off. All water connections dry. Unit checks ok.

Near Lonesome Dove Dr, Killeen, TX 76549
Nathaniel B.

Nathaniel B.

Model WFW9500TW02, Arrived on call for unit stops in mid cycle and has error code,found that error code is f27 which is a over flow condition, found that customer says error only occurs when running clean washer with tide washer cleaning packs, called whirlpool tech line and talked to garret, was instructed by whirlpool tech line that customer will not be able to use the tide cleaning packs it is to much of the cleaner for water softner system customer to switch to afresh packs which is what whirlpool recomends for these washers and even if it is on water softner,, no parts needed, file number 7721914256, call complete, onlu charged service fee of 54.11 after tax due to this is is a second appliance

Near Stadler Cove, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WFW9500TW02, Arrived on call for unit stops in mid cycle and has error code,found that error code is f27 which is a over flow condition, found that customer says error only occurs when running clean washer with tide washer cleaning packs, called whirlpool tech line and talked to garret, was instructed by whirlpool tech line that customer will not be able to use the tide cleaning packs it is to much of the cleaner for water softner system customer to switch to afresh packs which is what whirlpool recomends for these washers and even if it is on water softner,, no parts needed, file number 7721914256, call complete, onlu charged service fee of 54.11 after tax due to this is is a second appliance

Near Stadler Cove, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WED9500TW3, Arrived on call for f70 error code which is no communication between main control and ui, found connections between ui and main control are good, will need main control replaced, main control 220.03, svc/labor dr300 179.99 which =400.02 plus tax 33.00 which = 433.02, customer agreed to est., installed main control and tested and all checks good, call complete., collected full balance of 433.02.

Near Stadler Cove, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WED9500TW3, Arrived on call for f70 error code which is no communication between main control and ui, found connections between ui and main control are good, will need main control replaced, main control 220.03, svc/labor dr300 179.99 which =400.02 plus tax 33.00 which = 433.02, customer agreed to est., installed main control and tested and all checks good, call complete., collected full balance of 433.02.

Near Stadler Cove, Round Rock, TX 78664
Luis M.

Luis M.

Refrigerator-replaced freezer led

Near La Siesta Bend, Austin, TX 78749
Thomas L.

Thomas L.

Removed and replaced very Noisey fan motor.

Near Elkhorn Dr, Kingsland, TX 78639
Lou S.

Lou S.

arrived on site to inspect dishwasher not operating correctly. I placed the unit in diagnostic mode and unit operated as designed. I found a large amount of soap debris in the unit and error code 10/1. I found that the dispenser lid did not open during diagnostic mode. I ran the unit in regular wash mode and found that the unit would start then stop and return to the beginning of the wash cycle and shut off. Office to order dispenser and I will return with all pre diagnosed parts. Office schedule return service for 05/08/18. No leaks observed during service.

Near Honeybee Ln, Leander, TX 78641
Dona W.

Dona W.

Arrived on site for lid not locking, replaced lid lock and strike, verified unit is locking. Ran through cycle with clothing. Unit is running to spec. All water connections dry.

Near Chisholm Trail, Salado, TX 76571
Brandon C.

Brandon C.

Arrived on site for UIB timer not functioning properly, found bad control board, I replaced UIB, unit tested good.

Near Rivercrest Dr, Austin, TX 78746
Connor M.

Connor M.

WTW7800XL0 whirlpool washer Arrived on site to test unit for loud noise during operation and oil on ground. Also lid is cracking when lifted. Fiund failed tub seal allowing water into bearing assy. Bearings have failed causing loud operation. Left hinge is rusted out and needs to be replaced. Need autho. Allow 2 hours. Office to schedule directly.

Near Haven Point Loop, New Braunfels, TX 78132
Lou S.

Lou S.

arrived on site to inspect dishwasher not drying. I placed the unit in diagnostic mode and received no error codes. Continued with diagnostics and unit operated as designed with no error codes at the end. Customer advised that the rinse aid was not dispensing and last filled about two months ago. I verified the setting which was at max. I found a large amount of detergent in the unit after diagnostics. Advised the customer to cut back on detergent use using liquid and not the pods. Also advised customer to run their tap water until it got extremely hot then turn the unit on so that it would operate with hot water and not have to heat the water while cycling. I removed and replaced the dispenser and ran the unit through diagnostics again and the unit operates as designed. No water leaks observed during service.

Near Ronald Reagan Blvd, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived on site to assist with removing unit from wall to replaced failed parts.

Near 4 Oaks Ln, Marble Falls, TX 78654
Luis M.

Luis M.

Refrigerator-installed updated drain tube kit

Near Nelray Blvd, Austin, TX 78751
Dona W.

Dona W.

Arrived on site for low ice production and ice build up in freezer. Found freezer door seal needs replaced. Found ice maker Shute arm in freezer was up, unit is now producing ice. Found high temps in fridge ice is building up behind drawer. Will need to replace rc therm. May need evap motor in freezer as customer stating noise. Customer is going to defrost unit, has signed waiver. Sarah assisted with parts. Office will reschedule. All water connections dry.

Near S 31st St, Temple, TX 76502
Lou S.

Lou S.

arrived on site to inspect cooktop no working. Upon further inspection, I found the right back burner switch not turning; the left front Ignitor not working. The customer advised that the unit shot flames from under the knobs and looking at the manifold you can see the burn marks where it arced causing the flame. I verified all gas connections and none were leaking. Office to order right rear orafice assembly, left from orafice assembly, manifold assembly and 8 screws. Scheduled return service for 05/10/18. No leaks detected during service.

Near Ranch Rd 2243, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model WRX988SIBM01, Arrived on call for fridge dripping from inner top of fresh food section and a shelf is missing, found unit is missing left fresh food door bin and one mid shelf in fresh food section which per office missing parts are not covered, also for water dripping in fresh food section found ice forming at back wall at adapter , will need to order new white adapter kit, and will also need ui due to missing segments, and for rattle noise will need condenser fan motor due to noise is not normal, condenser fan motor , and blade, Skyped office parts and talked to jordan and will reschedule for 5/8/18

Near Quicksilver Cir, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WRX988SIBM01, Arrived on call for fridge dripping from inner top of fresh food section and a shelf is missing, found unit is missing left fresh food door bin and one mid shelf in fresh food section which per office missing parts are not covered, also for water dripping in fresh food section found ice forming at back wall at adapter , will need to order new white adapter kit, and will also need ui due to missing segments, and for rattle noise will need condenser fan motor due to noise is not normal, condenser fan motor , and blade, Skyped office parts and talked to jordan and will reschedule for 5/8/18

Near Quicksilver Cir, Round Rock, TX 78665
Dona W.

Dona W.

Kathy-7721909843, found wiring from factory is incorrect, not able to find wire harness, unit is non repairable due to wiring. Sarah assisted. House is unoccupied. Builder has been made aware.

Near Cozy Creek Dr, Temple, TX 76502
Connor M.

Connor M.

MEDE400XW0 maytag dryer Arrived on site to test unit for shutting off after two minutes and burning smell. Found when unit shut off customer had 1 towel in a sensor cycle. This small of a load will not register on moisture sensor causing the unit to shut off thinking the items are dry. Fiund lint build up in unit from poor ventilation in back of unit. Removed excess lint and debris. Instruct customer on having ducts cleaned and potential fire hazard.

Near Teasley, Kyle, TX 78640
Connor M.

Connor M.

WED4815EW1 whirlpool dryer Arrived on site to install parts for repair. Installed drum, idler pulley, and roller kit. Confirmed unit no longer squeaking. Unit does start to rattle a little when heated up but i was unable to locate issue. Sometimes these noises go away after use. Instruct customer on waiting a month to see if it improves. If customer calls back techline will need to be contacted.

Near Teasley, Kyle, TX 78640
Lou S.

Lou S.

arrived on site to inspect ice machine not working. Upon further inspection, I disconnected the water sensor and turned the unit on. The unit began to operate and dispense water. I noticed that the wiring harness was badly oxidized and the connection to the pump was oxidized also. I also noticed that the large water hose going into the reservoir was cracked. Office to order water pump assembly, hose, water level sensor, and wiring harness. Scheduled return service for 05/09/18 JA. No water leaks observed during service.

Near Archipelago Trail, Austin, TX 78717
Dona W.

Dona W.

Arrived on site for no operation, checked household power is good, removed top panel to check control and found pressure hose loose on control was not sensing water level and was forcing drain. Reseated pressure hose and filled unit with water and clothing, unit is filling and washing. No abnormal noises, unit is running to specifications. All water connections dry.

Near Yuma, Temple, TX 76504
Thomas L.

Thomas L.

Arrived on site for water leaking. Found tub off center due to looose rear suspension spring causing water to,splash during fill. Reconnected spring and tested. All water connections are dry.

Near E 4th St, Georgetown, TX 78626
Dona W.

Dona W.

Arrived on site for dishwasher not washing well, found water temp at faucet 113- instructed customer that water temp must be at 120 or above. Customer turned hot water heater up while tech was there. Checked all parms of wash cycle. Unit is running to mfg specifications. All water connections dry.

Near Carnation Ln, Temple, TX 76502
Connor M.

Connor M.

IBS550PWW01 ikea oven File number-7721908055 arrived on site to test unit for taking a long time to preheat. Checked all components. Sensor read slightly out of range. Replaced sensor. Still same issue. Found 215vac from red to black at terminal block. Contacted techline and confirmed this low of voltage is not enough to properly power heating elements. Instruct customer on contacting an electrician.

Near Ann and Roy Butler Hike and Bike Trail, Austin, TX 78741
Thomas L.

Thomas L.

Arrived on site for communications error. Found failed control and console. Replaced both . Recalibrated with diagnostics. Operations are normal and dry.

Near TX-29, Georgetown, TX 78626
Clif L.

Clif L.

Whirlpool front load washer WFW92HEFW0. Arrived on site to diagnose a washer giving error codes. Found dispenser actuator not connected to actuator motor. Attached actuator arm properly and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Rippling Creek Ct, Austin, TX 78732
Dona W.

Dona W.

Arrived on site for left front burner staying on high constantly, replaced left front infinite switch, all operations checked good on all burners. Customer signed waiver for cooktop removal.

Near Old Mill Rd, Salado, TX 76571
Thomas L.

Thomas L.

Arrived on site for no spin condition. Tested unit and found no spin. Tested actuator and found it to be failed. Replaced and tested and all water connections were dry.

Near Carlson Cove, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

Whirlpool washer model# LSR8433KQ0. Arrived on site to install previous diagnosed parts. Gained acce

Near Red Poppy Trail, Georgetown, TX 78633
Luis M.

Luis M.

Refrigerator-replaced diffuser remolded fresh food door seal

Near W Slaughter Ln, Austin, TX 78748
Connor M.

Connor M.

WTW5000DW1 whirlpool washer Arrived on site to test unit for not starting cycle, latch clicking. Diagnosed bad latch. Replaced and tested unit. Unit working properly, no leaks detected.

Near Old San Antonio Rd, Austin, TX 78748
Luis M.

Luis M.

Refrigerator-replaced icemaker

Near Tetbury Ln, Austin, TX 78748
Steve C.

Steve C.

Arrived on site for the unit is not heating. Tested the unit and found the heating element has no continuity. Replaced the heating element and cleaned the inside of the unit. Unit works properly and advise customer to clean air vents every six months.

Near Farhills Dr, Killeen, TX 76549
Daniel  A.

Daniel A.

WDT710PAHW0 Not cleaning dishes. Defective motor/sump. Verified voltage to component. Replaced motor/sump. Checked water inlet and drain hoses. No leaks detected

Near Hunters Creek Dr, New Braunfels, TX 78132
Daniel  A.

Daniel A.

WOS51EC0AS04 Oven not heating/coming on. Replaced thermal fuse. Verified blower operation/venting. Replaced hi limit thermostat. Verified normal operation after service

Near Hunters Creek Dr, New Braunfels, TX 78132
Dona W.

Dona W.

Arrived on site for unit not running due to door not showing as closed, replaced interlock and all 3 switches, verified operations after replacing. All components checked good. Verified heating. All checks good.

Near Vintage Way, Harker Heights, TX 76548
Brandon C.

Brandon C.

Arrived on site for dishwasher wheels broken on bottom rack and leaking from handle. I replaced all wheels and tub gasket, unit tested good.

Near Lohmans Crossing Rd, Lakeway, TX 78734
Connor M.

Connor M.

KRMF706EBS01 kitchenaid refrigerator Arrived on site to install parts for repair. Installed deli door and deli control. All functions accounted for. Unit working properly at time of service. No leaks detected.

Near Silkgrass Bend, Austin, TX 78748
Connor M.

Connor M.

WTW4816FW1 whirlpool washer Arrived on site to test unit for shaking during wash and not completeing cycle. Found customer washing throw rugs. This model cannot accomodate such dense items and is designed for clothing and light bedding only. Error code for off balance load. No failures of machine. Instruct customer on proper use. Collected service charge via cc.

Near Linkmeadow Dr, Austin, TX 78748
Connor M.

Connor M.

WTW4816FW1 whirlpool washer Arrived on site to test unit for shaking during wash and not completeing cycle. Found customer washing throw rugs. This model cannot accomodate such dense items and is designed for clothing and light bedding only. Error code for off balance load. No failures of machine. Instruct customer on proper use. Collected service charge via cc.

Near Silk Oak Dr, Austin, TX 78748
Mike G.

Mike G.

WRX986SIHV00, Arrived on site for no lights are turning on, checked unit and found that when doors are opened LED lights will not turn on unplugged unit to reset control and plugged unit in and all LED lights are now working checked unit for water leaks and no leaks found at time of srv....

Near Gladedale Dr, Waco, TX 76712
Mike G.

Mike G.

WRX986SIHV00, Arrived on site for no lights are turning on, checked unit and found that when doors are opened LED lights will not turn on unplugged unit to reset control and plugged unit in and all LED lights are now working checked unit for water leaks and no leaks found at time of srv....

Near Gladedale Dr, Waco, TX 76712
Dona W.

Dona W.

Arrived on site for unit not running due to door not showing as closed, replaced interlock and all 3 switches, verified operations after replacing. All components checked good.

Near Old World Drive, Harker Heights, TX 76548
Thomas L.

Thomas L.

Arrived on site as washer would not spend or agitate on certain cycles. Found that the high-speed of the drive motor is defective. Low-speed works fine. Sarah assisted with motor order and return date.

Near Vivion Ln, Georgetown, TX 78626
Lou S.

Lou S.

arrived on site to inspect the lights under a microwave not working. Upon inspection, I found that the bulb housing had been shorted out. I removed and replaced the bulb housing and advised the customer of the correct light bulb to use. I inspected the control board and control is good. Unable to test the light due to customer did not have a bulb. Job completed.

Near Dexter Dr, Leander, TX 78641
Nathaniel B.

Nathaniel B.

Model WRF992FIFM00, Arrived on call for filter will not rotate the full 90 degrees to lock in, found defect in filter housing not allowing it to lock in properly, replaced filter housing and tested and all checks good filter housing 91.85, svc/labor rf270 169.99 which =261.84 plus tax 21.60 which =283.44, customer agreed to est. , also found ice in drain and evap sensor was in correct position sealed around drain tube in rear compressor area and cleared ice from drain, no water leaks after repair, call complete.

Near Wakonda Ct, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRF992FIFM00, Arrived on call for filter will not rotate the full 90 degrees to lock in, found defect in filter housing not allowing it to lock in properly, replaced filter housing and tested and all checks good filter housing 91.85, svc/labor rf270 169.99 which =261.84 plus tax 21.60 which =283.44, customer agreed to est. , also found ice in drain and evap sensor was in correct position sealed around drain tube in rear compressor area and cleared ice from drain, no water leaks after repair, call complete.

Near Wakonda Ct, Pflugerville, TX 78660
Clif L.

Clif L.

Whirlpool refrigerator GS6NBEXRL01. Arrived on site to diagnose a refrigerator that is leaking when water is dispensed. Found water line disconnected at freezer door hinge causing the leak. Was able to reconnect waterline through push fitting. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.

Near Hanging Cliff Cove, Austin, TX 78759
Brandon C.

Brandon C.

Arrived on site for dishwasher not powering on, found switch on wall was flipped off not supplying power to dishwasher, also found spring for soap dispenser was broke, flipped the switch and fixed the broken spring, tested good.

Near Cloverbrook Ct, The Hills, TX 78738
Thomas L.

Thomas L.

Arrived on site for no operation. Found power to control but not out of control. Replaced control and unit tested correctly with no leaks.

Near Wolf Ranch Parkway, Georgetown, TX 78628
Dona W.

Dona W.

Arrived on site for humming noise and low wash on top rack, found sump assembly clogged off with debris, plastic, and metal. Removed. Verified operations, all water connections dry. Sump is now clear and motor is allowing for flow, no more noise from obstructions.

Near Dorothy Jane Dr, Killeen, TX 76542
Lou S.

Lou S.

arrived on site to inspect microwave light not working. Upon further inspection, I found that the light bulb in the unit was the wrong size and had burnt out. Also, the bulb housing was burnt. I removed and replaced the bulb housing and light bulb and tested unit. Unit tested good. Job complete.

Near Halsey Dr, Leander, TX 78641
Clif L.

Clif L.

Whirlpool washer WTW4816FW1. Arrived on site to diagnose a washing machine that is not spinning properly. Tested unit and found washer out of calibration causing improper spin cycles. Calibrated washing machine through diagnostics settings and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.

Near Tyson Cove, Austin, TX 78758
Kevin B.

Kevin B.

Arrived on site and found no ice production, ran test 57 and icemaker motorDidn’t cycle. Replaced ice maker and ran test 57 again and it is now cycling properly. Ran test 45 and icemaker filled with water. Requested that customer discard first batch of ice. No water leaks from connections at time of service, job complete.

Near Dusty Canyon, San Antonio, TX 78259
Steve C.

Steve C.

Arrived on site for the unit is tripping the breaker. Found the wires in the junction box wire nuts melted and shorted. Cut the burnt sections off and re wired the junction box. Tested the unit and unit is working properly. All water connections were dry at the time of service.

Near Littlerock Dr, Killeen, TX 76549
Thomas L.

Thomas L.

Install door ropes supplied by customer. All water connections were dry.

Near Silverstone Dr, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site to inspect ice maker not working. Customer advised that a few days before today's service, there was a power failure and when they checked the refrigerator the ice maker was working again. I inspected the unit and placed unit in diagnostics. The unit is working as designed and is making ice. I found an abundance of moisture in the rc, on the front of the ice maker and on the opening of the ice bin. Also found large gapping between the rc cabinet and chassis. I used manufacturer approved clear silicone to seal the gapping. Also found that the drain tube in the back of the unit had approximately 1/8 inch gapping between it and the chassis which could be a potential frost buildup inside the rc. I used manufacturer approved white silicone to seal the gap. No water leaks observed during service.

Near Sandbur Lane, Leander, TX 78641
Dona W.

Dona W.

Arrived on site for no operation, found customer has an open ground and water was off to the unit. Washer had been taken outside and moved back inside. Refrigerator was where washer is now located, customer stated that she was shocked by refrigerator that is why Appliance was moved. Spoke to landlord to let him know that customer instruct are not covered. Stated that he did not dispatch us to come out so he would not pay today. All water connections dry. Jordan has added notes.

Near E Valley Rd, Harker Heights, TX 76548
Luis M.

Luis M.

Ice machine. Replaced failed water valve and bin thermistor

Near Beverly Rd, Austin, TX 78703
Dona W.

Dona W.

Arrived on site for sensor dry not drying. Unit would not advance with control for more than 2 minutes. Found sensor wire off of moisture sensor, not allowing for electrode to adjust per moisture. Verified operations after attaching wiring. Air flow good, temps checked good.

Near Richland Dr, Belton, TX 76513
Thomas L.

Thomas L.

Arrived on site or no ice conditions and a torn door gasket. Found open water valve contacts in icemaker and right door gasket torn. Replace both. Water connections were dry.

Near Piedmont Ln, Georgetown, TX 78633
Connor M.

Connor M.

WEE745H0FS0 whirlpool range Arrived on site to test unit for not regulating temps on rr burner. Found switch faulty. Replaced and tested unit. Unit working properly at time of service.

Near River Chase Dr, New Braunfels, TX 78132
Joseph C.

Joseph C.

KRFC302ESS00 Arrived on site for “mullion not seating properly into closing pocket correctly” complaint. Adjusted mullion .25” upward. Left door is now closing properly. No leaks detected, at time of service.

Near Austex Acres Ln, Manor, TX 78653
Dona W.

Dona W.

Found electronic control not shutting down, will need electronic control will need to be replaced/ 126.06 and 137.16/ labor 179.99. Customer does not want to repair at this time. Venting clear. Customer paid by card for 2nd Appliance 54.11.

Near Allena Ln, Temple, TX 76502
Dona W.

Dona W.

Damper-133.77/ RC therm-56.03/ evap cover-151.99/ support-30.49. Arrived on site for loud noise in fridge, found evaporator completely iced over, found damper motor not opening, will need new damper and evaporator motor And cover customer does not want to fix At this time. Paid 108.24 for diagnosis. All water connections dry.

Near Allena Ln, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for no ice production, found ice maker motor stalled would not call for water. Found where auger arm inserts unit is stuck. Replaced ice maker, unit called for water but no water incoming on two way valve, will need valve. All water connections dry, customer pulled refrigerator in and out. Jordan assisted with reschedule and part. Unit is under warranty was purchased in sept 2017.

Near Allena Ln, Temple, TX 76502
Joseph C.

Joseph C.

KDTE104ESS4 dishwasher Arrived on site for “washer will not complete cycles” complaint. Inspected unit and found sump/motor had burned out control. Removed and replaced sump/motor and control. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Simond Ave, Austin, TX 78723
Connor M.

Connor M.

MVWX655DW1 maytag washer TL210-169.99 arrived on site to test unit for making noise and not completing cycle. Found tub full of water. Firced drian and spin only to get a loud noise and no drian movment. Removed water form tub and accessed drain pump. Found debris in drian pump not allowing it to move water. Removed and tested unit. Unit working properly. Ran calibration and instructed on proper use and care. No leaks detected at time of service. Collected funds via cc.

Near Auburn Blaze Ln, Austin, TX 78744
Joseph C.

Joseph C.

WMH31017FB0 Arrived on site for “making noise when in operation” complaint. Inspected unit and found sealing tape in blower blades. Removed tape and tested unit. Unit is performing as designed.

Near Nitschke St, Austin, TX 78723
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the TOD, blower, and both upper and lower door gaskets. Tested unit and unit tested good.

Near Westinghouse Dr, Round Rock, TX 78681
Connor M.

Connor M.

RTW4516FW2 roper washer File number-7721899570 arrived on site to test unti for not starting cycle. Fiund lock led flashing and non responsive. Cycled power at outlet unit working fine. Found neutral at wall getting 120 v. This is causing interference with control. Calibrated and instruct on contacting an electrician. Documented call with techline. No leaks detected.

Near Turtle Dove Dr, Austin, TX 78744
Thomas L.

Thomas L.

Arrived on site or no cool condition. Both compartments were at 68°. Compressor was not running. Inspected compressor area and found that they start device had come off the compressor. Reinstalled the compressor started correctly. All operations are normal. Customer will need to allow approximately 12 hours to reach maximum temperature.

Near Wildflower Blvd, Marble Falls, TX 78654
Daniel  A.

Daniel A.

MEDB765FW0 Dryer not coming on. Touch to start button not responding. Instruct Cust on cycle selection touch button response activation does not need to be pressed with excessive pressure. Instruct customer on venting:/fire hazard. Normal operation after service

Near Deer Cross Ln, San Antonio, TX 78260
Luis M.

Luis M.

Refrigerator-installed drawers to correct location on in channel. Added foam gasket under door seal per manuf.

Near Parkrose Drive, Buda, TX 78610
Joseph C.

Joseph C.

WTW8500DR0 washer Arrived on site for “dr error/not draining” complaint. Inspected unit and found drain pump burned out. Removed and replaced drain pump. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Jacqueline Ln, Austin, TX 78724
Nathaniel B.

Nathaniel B.

Model WED8300SW2, Arrived on call for f01 error which is main control failure, replaced main control and tested and all checks good, call complete, collected remaining balance of 332.36, call complete. Found dryer wall vent is restricted, customer to call dryer vent cleaning service and not to run dryer until wall vent is cleared due to this is a fire hazzard. Call complete.

Near Justeford Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WED8300SW2, Arrived on call for f01 error which is main control failure, replaced main control and tested and all checks good, call complete, collected remaining balance of 332.36, call complete. Found dryer wall vent is restricted, customer to call dryer vent cleaning service and not to run dryer until wall vent is cleared due to this is a fire hazzard. Call complete.

Near Justeford Dr, Pflugerville, TX 78660
Mike G.

Mike G.

JJW3430WP00, Arrived on site for F2E0 ERROR CODE-WILL HEAT THEN GETS THE ERROR CODE ONCE IT REACHES TEMP, checked unit and found that the UI control panel is bad replaced control panel with UI checked unit and found that the unit is now working properly and is heating unit checked fine at this time.....

Near Chiswick High Dr, Woodway, TX 76712
Mike G.

Mike G.

JJW3430WP00, Arrived on site for F2E0 ERROR CODE-WILL HEAT THEN GETS THE ERROR CODE ONCE IT REACHES TEMP, checked unit and found that the UI control panel is bad replaced control panel with UI checked unit and found that the unit is now working properly and is heating unit checked fine at this time.....

Near Chiswick High Dr, Woodway, TX 76712
Luis M.

Luis M.

Refrigerator-installed new icemaker assembly

Near Parkrose Drive, Buda, TX 78610
Connor M.

Connor M.

MGR6775ADW maytag oven Installed ignitor for not baking. Unit now baking properly. Job complete.

Near Stage Coach Trail, Austin, TX 78745
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the emitter and receiver and tested unit. Unit tested good. No water leaks observed during service.

Near N Frontier Ln, Cedar Park, TX 78613
Clif L.

Clif L.

IKEA dishwasher IUD8555DX1. Arrived on site to replace previously ordered parts for dishwasher. Rediagnosed unit prior to replacing parts and found 8-4 drain error saved in control. Removed drain pump and found broken glass in pump assembly which has damaged pump impeller. Also noted after replacing pump OWI sensor was not registering water level properly. Replaced sensor and tested unit. Found all is now functioning properly and no leaks were found after services were performed.

Near Blue Jay Dr, Lakeway, TX 78734
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced timer, unit tested good.

Near Whitetail Ridge, Dripping Springs, TX 78620
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced broken strike, unit tested good.

Near Whitetail Ridge, Dripping Springs, TX 78620
Connor M.

Connor M.

WDF520PADM7 whirlpool dishwasher Arrived on site to test unit for leaving residue on dishes. Found rinse aid dispenser not working. Replaced dispenser and tested unit. Unit working properly. Instruct on proper use and care. No leaks detected

Near Sendera Mesa Dr, Austin, TX 78749
Mike G.

Mike G.

MVWC415EW1, Arrived on site to install new control checked unit after repair and unit is now filling and washing and draining and spining and lid is locking and unlocking checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near N 12th St, Waco, TX 76707
Mike G.

Mike G.

MVWC415EW1, Arrived on site to install new control checked unit after repair and unit is now filling and washing and draining and spining and lid is locking and unlocking checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near N 12th St, Waco, TX 76707
Lou S.

Lou S.

arrived on site to inspect dishwasher leaking. Upon further inspection, i found that the manifold was not attaching correctly to the feed tube causing a large amount of water to shoot out of it which was causing the leak. I found that the right rack arm was hanging in the back. I removed the upper rack and adjusted the rack arm and reinstalled the upper rack. The manifold attached to the feed tube as designed. I tested the unit and the unit operated as designed. No leaks observed during service.

Near Pinot Noir St, Leander, TX 78641
Thomas L.

Thomas L.

Arrived on site for no drain condition. Found unit to have failed drain hose check and a failed drain pump. Replace both. Unit tested properly with no leaks.

Near Alexis Ln, Horseshoe Bay, TX 78657
Brandon C.

Brandon C.

Arrived on site for f2e2 dishwasher error code, found faulty UIB, I replaced UIB, unit tested good.

Near DS Ranch Rd, Dripping Springs, TX 78620
Clif L.

Clif L.

Kitchenaid dishwasher KUDS03STSS3. Arrived on site to diagnose a dishwasher that is making abnormal noises when running. Tested unit and found debris clogging screen and circulation pump causing abnormal noise. Removed all debris from pump and tested unit. Found noises are greatly reduced at this time and no parts appear to need to be replaced. Quoted homeowner on pump replacement for reference, And advised quote is good for 90 days. No the repairs appear to be needed at this time and all is functioning properly. No water leaks found at time of service.

Near Montclair Bend, Austin, TX 78732
Connor M.

Connor M.

WFW92HEFC0 whirlpool washer Arrived on site to install parts for return. Removed cm and lever and found diverter moving freely. Dispenser checked fine. Replaced dispenser motor, cam and lever. Ran through step diagnostic cycle. Unit working properly at time of service. No leaks detected.

Near Canon Wren Dr, Austin, TX 78746
Mike G.

Mike G.

WRF736SDAM11, Arrived on site to install new evap fan motor and blade and r&l pan stops checked unit after repair and unit is starting to cool and is not making noise at time of srv... checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Kim Ln, Robinson, TX 76706
Mike G.

Mike G.

WRF736SDAM11, Arrived on site to install new evap fan motor and blade and r&l pan stops checked unit after repair and unit is starting to cool and is not making noise at time of srv... checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Kim Ln, Robinson, TX 76706
Daniel  A.

Daniel A.

RTW4516FW Washer not starting when start button activated. Verified voltage and cyclecselection. Corrected door strike position to activate door latch. Verified normal operation after. Checked water inlet and drain hoses. No leaks detected

Near Deer Run Pass, Canyon Lake, TX 78133
Dona W.

Dona W.

Arrived on site for left door not closing correctly found middle seal hinge off of upper track, removed and reseated, verified operations unit checks good. All water connections dry.

Near County Rd 271, Kempner, TX 76539
Brandon C.

Brandon C.

Arrived on site for microwave not heating and showing f7 error code, found a faulty inverter board and magnetron. We replaced both parts, unit tested good.

Near Cinca Terra Dr, Austin, TX 78738
Lou S.

Lou S.

arrived on site to inspect wash arm melted in element. Upon further inspection, I found that the lower wash arm had come off and fallen onto the heating element and melted it in two places. I removed and replaced the lower wash arm and tested unit. The unit operated as designed. No water leaks observed during service.

Near Ridgewood Dr, Leander, TX 78641
Kevin B.

Kevin B.

Arrived on site and inspected unit and found some residual frost inside of freezer But most of it has already dissipated. Customer has also cleared food from freezer and the issue was likely a food item holding the door slightly open. Freezer is now cooling properly and no further repair is required at this time, requested that customer continue to monitor freezer for correct operation. Job complete.

Near Copperhurst, Converse, TX 78109
Mike G.

Mike G.

WDT780SAEM1, Arrived on site to install new OWI sensor checked after repair by running test cycle unit filled washed and drained and element is heating checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Buckingham Pl, Hewitt, TX 76643
Mike G.

Mike G.

WDT780SAEM1, Arrived on site to install new OWI sensor checked after repair by running test cycle unit filled washed and drained and element is heating checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Buckingham Pl, Hewitt, TX 76643
Dona W.

Dona W.

Arrived on site for unit not spinning leaving clothes very wet, found shifter error, replace shift actuator, re calibrated unit checked good. Verified all water connections dry. Cycle completed. Collected 284.22 on card

Near Unnamed Road, Briggs, TX 78608
Mike C.

Mike C.

Whirlpool Refrigerator ET1CHMXKB03 Arrived and installed defrost heater clip from heater to drip pan hole. Installed new air tower to evaporator cover. Checked operation and unit checks good.

Near Chris Kelley Boulevard, Hutto, TX 78634
Diego G.

Diego G.

Arrived on site. Check for no operation issues. Found blower seized up. Replace blower and fuse. Tested unit, all functions tested OK. Job complete

Near Magnum, New Braunfels, TX 78132
Lou S.

Lou S.

Near Ronald Reagan Blvd, Leander, TX 78641
Connor M.

Connor M.

WED85HEFC0 whirlpool dryer Arrived on site to test unit for issue with dryer duct coming from unit. Found duct loose internally. Corrected issue and tested unit. Unit working properly. Instruct on proper venting and fire hazard.

Near Shoal Creek Trail, Austin, TX
Thomas L.

Thomas L.

Arrived on site for no ice condition. Found temp 3 degrees in freezer. Water to unit. Emitter flashing double flashes. Emitter/receiver failed. No internet/phone connection. Office to reschedule. I am taking prescreened parts back with me just Incase they are needed but I don’t think they will be needed.

Near Riverside View, Kingsland, TX 78639
Clif L.

Clif L.

Whirlpool range WFG540H0ES0. Arrived on site to diagnose and oven that is not heating properly. Tested unit and found temperature average is 20° lower than setpoint. Set calibration settings to compensate for temperature offset. Tested unit and found all is not working properly. No gas leaks were found at time of service. Also advised homeowner on operation of dial type thermometers and extended time needed for thermometer preheat to ensure accurate readings.

Near Winecup Way, Georgetown, TX 78633
Connor M.

Connor M.

WDF320PADS2 whirlpool dishwasher Arrived on site to test unit for not washing dishes. Found when sump is given power it would not come on. Confirmed bad sump. Replaced and tested unit. Unit working properly, no leaks detected.

Near San Gabriel St, Austin, TX 78705
Dona W.

Dona W.

Arrived on site for unit grinding heavily on agitate cycle, found seized transmission on agitate side, replaced transmission, and cam pulley. Verified operations, no abnormal noises, unit checks good. All water connections dry.

Near Jake Spoon Dr, Killeen, TX 76549
Dona W.

Dona W.

Arrived on site for washer starting cycles on its own once load has finished will restart a cycle. Replaced control verified fill, agitate, drain and spin. All water connections dry. Unit shut off, and did not start another cycle. Hose in standpipe secure and at correct level. Spoke with Selina did not need authorization.

Near Jake Spoon Dr, Killeen, TX 76549
Mike C.

Mike C.

Whirlpool dishwasher WDF520PADM7 Arrived to check unit for a water leak. Started a automatic diagnostics cycle and found water dripping in the front left middle of door. Removed outer door panel and found water leak coming from the vent assembly. Removed vent assembly and found gasket folded over and not seated into channel. Installed vent gasket into channel and reassembled vent assembly. Checked for any leaks and none were found.

Near Cyril Dr, Hutto, TX 78634
Jerry C.

Jerry C.

WMH32519FS0 Arrived to inspect no heat. I found the heating system failed and require the magnetron, capacitor and diode. I removed and replaced the components and re-installed the unit. Operational test good.

Near Sierra Mar Loop, Leander, TX 78641
Clif L.

Clif L.

Whirlpool dishwasher WDT720PADM2. Arrived on site to replace direction pads for dishwasher hinges. Replaced both friction pads and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Davis Mountain Cir, Georgetown, TX 78633
Connor M.

Connor M.

MVWC200XW1 maytag washer Arrived on site to install parts for not completeing cycle. Installed actuator and capacitor. Ran test cycle, all functions accounted for. Unit working properly at time of service. No leaks detected.

Near W 35th St, Austin, TX 78705
Nathaniel B.

Nathaniel B.

Model MEDB835DW3, Arrived on call for belt and rollers are bad, replaced rollers prior, returned with correct dryer belt today and installed it and functions of the dryer check good, customer paid full balance prior, checked dryer vent and it is restricted, customer not to use the dryer until wall vent is cleared due to this is a fire hazzard, call complete.

Near Pearson Way, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model MEDB835DW3, Arrived on call for belt and rollers are bad, replaced rollers prior, returned with correct dryer belt today and installed it and functions of the dryer check good, customer paid full balance prior, checked dryer vent and it is restricted, customer not to use the dryer until wall vent is cleared due to this is a fire hazzard, call complete.

Near Pearson Way, Round Rock, TX 78665
Thomas L.

Thomas L.

Arrived on site for no heat condition. Unit has defective TOD

Near TX-29, Liberty Hill, TX 78642
Joseph C.

Joseph C.

KDTM404ESS2 Arrived on site for “no power to unit” complaint. Inspected unit and found loose power connection, at control. Reconnected plug. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Customer did not have closing paperwork, but will send to office.

Near Sacramento Dr, Austin, TX 78704
Thomas L.

Thomas L.

Replaced cracked fresh food evaporator cover. Replaced left door as it was causing an air leak. Water connections were all dry.

Near Casa Verde Dr, Georgetown, TX 78633
Mike G.

Mike G.

WEE510S0FS1, Arrived on site for Control panel Finishing coming off, checked unit and found that the control panel finishing hes peeled off replaced control panel checked unit after repair and unit checked fine at this time....

Near Red Rock Dr, Belton, TX 76513
Mike G.

Mike G.

WEE510S0FS1, Arrived on site for Control panel Finishing coming off, checked unit and found that the control panel finishing hes peeled off replaced control panel checked unit after repair and unit checked fine at this time....

Near Red Rock Dr, Belton, TX 76513
Luis M.

Luis M.

Refrigerator-replaced loud diffuser adjusted front legs on cabinet

Near Vista Village Cove, Austin, TX 78738
Joseph C.

Joseph C.

KRFF707ESS01 Arrived on site for “hinge cover off” complaint. Inspected unit and found hinge cover not installed correctly. Installed cover per spec. Unit is performing as designed. No leaks detected at time of service.

Near Wathen Ave, Austin, TX 78703
Connor M.

Connor M.

WDF330PAHB whirlpool dishwasher Arrived on site to install panel for cosmetic damage. Installed and tested unit. Unit working properly, no leaks detected.

Near Tailwind Dr, Kyle, TX 78640
Clif L.

Clif L.

Whirlpool washer WFW9550WW00. Arrived on site to diagnose a washer that is not completing cycles. Tested unit and found very low water flow through cold and hot solenoids of inlet valve. Replaced inlet valve and tested unit. Found all is functioning properly at this time. No other repairs are needed and no leaks found after services were performed.

Near Plumewood Dr, Austin, TX 78750
Joseph C.

Joseph C.

KUDC10FXSS4 Arrived on site for “burned out control and harness” complaint. Inspected unit and found control and harness burned out. Removed and replaced harness and control. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near W 31st St, Austin, TX 78705
Mike C.

Mike C.

Maytag Dryer MEDB725BW0 Arrived to install new thermal fuse and wire connector spade. Checked operation and unit checks good.

Near Desert Willow Cove, Round Rock, TX 78681
Connor M.

Connor M.

WED4815EW1 whirlpool dryer Arrived on site to install start switch. Installed and tested unit. Unit working properly. Instruct on proper venting and potential fire hazard.

Near Red Pebble Rd, Austin, TX 78739
Thomas L.

Thomas L.

Arrived on site for vibration during spin. It appears that the basket is out of round. I am bringing the gearcase and rotor just in case. Erica assisted. We can do this Thursday but customer is requesting next Tuesday. Erica

Near Co Rd 262, Georgetown, TX 78633
Dona W.

Dona W.

Arrived on site for fridge not getting below 55 degrees, found unit completely frozen off in fresh food section, customer de frosted unit. Replaced rc evap,cover that contains new therm wiring and fan. Found ff evap motor was not turning due to no voltage from control. Replaced control. Verified all components working after replacement, verified all water connections dry. Temperatures dropping, customer signed waiver.

Near Province Point, Harker Heights, TX 76548
Lou S.

Lou S.

arrived on site to install previously diagnosed part. Removed and replaced the display control. Tested unit and unit operated as designed. Job completed.

Near Wild Sage Lane, Liberty Hill, TX 78642
Connor M.

Connor M.

KUIC15PHZS0 kitchenaid ice machine Arrived on site to install parts for repair. Unit not starting cycle unitl bin thermistor was replaced. Found harness and water level sensor corroded. Replaced both. unit working properly at time of service. No leaks detected.

Near Medicine Creek Dr, Austin, TX 78735
Mike G.

Mike G.

WOS51EC0AS04, Arrived on site for unit getting to hot, checked unit and found that unit was set on c* and no f* reset unit to f* and checked unit temps at 350* and 1st hi temp 407* and low temp 332* = 369*, 2nd hi temp 389* and low temp 338* = 368* 3rd hi temp 396* and low temp 339* = 367* recalibrated unit to a -10 checked unit checked fine at this time...

Near Redondo Dr, Waco, TX 76712
Mike G.

Mike G.

WOS51EC0AS04, Arrived on site for unit getting to hot, checked unit and found that unit was set on c* and no f* reset unit to f* and checked unit temps at 350* and 1st hi temp 407* and low temp 332* = 369*, 2nd hi temp 389* and low temp 338* = 368* 3rd hi temp 396* and low temp 339* = 367* recalibrated unit to a -10 checked unit checked fine at this time...

Near Redondo Dr, Waco, TX 76712
Luis M.

Luis M.

Refrigerator-replaced fresh food and freezer door

Near N Bluff Dr, Austin, TX 78745
Connor M.

Connor M.

WMH31017FS0 whirlpool microwave Arrived on site to test unit for light not coming on. Found voltage to socket but incorrect voltage. Replaced panel, still same issue. Will need control and socket for return. Ms approved thursday.

Near Rialto Blvd, Austin, TX 78735
Jonathan  S.

Jonathan S.

Whirlpool washer not draining or spinning.

Near Spanish Oak Dr, Georgetown, TX 78628
Clif L.

Clif L.

Maytag dishwasher MDB8969SDM0. Arrived on site to diagnose a dishwasher that is leaking during cycles. Tested unit and found door seal worn out due to wear and tear. Replaced door seal and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Horseback Hollow, Austin, TX 78732
Thomas L.

Thomas L.

Arrived on site or no light operation. Determined loose cam was not depressing switch properly. Corrected loose Cam and light now operates properly.

Near Palo Duro Ln, Liberty Hill, TX 78642
Connor M.

Connor M.

KSGG700ESS0 kitchenaid range Arrived on site to test unit for not baking and giving f8e0 error code indicating failed cooling fan. Confirmed bad hal sensor on fan and replaced. Unit working properly at time of service.

Near Malvern Hill Ct, Austin, TX 78745
Luis M.

Luis M.

Refrigerator-replaced Evap fan motor assembly

Near Wycombe Dr, Austin, TX 78749
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the oven control panel and tested. Unit tested good. Job complete.

Near Cypress Creek Road, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

Whirlpool cooktop model G7CE3635XS01. Unit is cracking around burner.

Near Highland Ridge Rd, Georgetown, TX 78628
Joseph C.

Joseph C.

WFW8540FW1 Arrived on site for “unit shuts off right after cutting on” complaint. Inspected unit and found that issue could not be duplicated. Performed test cycle and performed without incident. Unit is performing as designed. If problem persists, will need ui and second man, since unit is stacked and in tight closet. No leaks detected, at time of service.

Near Enfield Rd, Austin, TX 78703
Connor M.

Connor M.

WRF555SDFZ05 whirlpool refrigerator Arrived on site to install uv dye drier to let circulate for minimum 24 hours. Brazed in drier and access port, and pulled vacuum. Unit not holding vacuum at all. Unable to locate leak. Scheduleing for soonest return visit with uv light. Jordan approved 5/3

Near Falcon Hill Dr, Austin, TX 78745
Connor M.

Connor M.

WRF560SMYM05 whirlpool refrigerator Arrived on site to test unit for leaking from freezer. Found fill tube for icemkaer out of place causing water to not go into mold and into freezer instead. Removed excess ice and defrosted components. Correctly seated fill tube. Unit working properly, no leaks detected.

Near Falcon Hill Dr, Austin, TX 78745
Clif L.

Clif L.

Kitchenaid refrigerator KFCS22EVMS8. Arrived on site to diagnose A refrigerator that is leaking water when filter is removed. Found water bypass inside filter head not operating properly causing leak. Replaced filter head assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Crystal Mountain Dr, Austin, TX 78733
Mike G.

Mike G.

MEDC200XW1, Arrived on site for unit taking to long to dry, checked unit and fou d that the unit has week air flow and that the vent outside is full of lent cleaned out vent from out side and retested unit and unit now has good air flow checked and cleaned out all lent from unit unit checked fine at this time.....

Near Wooded Acres Dr, Waco, TX 76710
Mike G.

Mike G.

MEDC200XW1, Arrived on site for unit taking to long to dry, checked unit and fou d that the unit has week air flow and that the vent outside is full of lent cleaned out vent from out side and retested unit and unit now has good air flow checked and cleaned out all lent from unit unit checked fine at this time.....

Near Wooded Acres Dr, Waco, TX 76710
Thomas L.

Thomas L.

Arrived on site or no operation in upper oven. The customer ,mr, and I tetsted the upper oven and not get it to do anything wrong. It worked properly.

Near Skyline Rd, Georgetown, TX 78628
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the drain pump and control. Placed the unit in diagnostic mode and tested. Unit operated as designed. No water leaks observed during service.

Near Lake Mountain Ln, Leander, TX 78641
Kevin B.

Kevin B.

Arrived on site and found dryer is not heating, found element has failed and replaced cut off as well. Removed all lint from interior and dryer is operating properly. Job complete

Near FM3009, Schertz, TX 78154
Mike G.

Mike G.

WFC340S0EW0, Arrived on site for bake element not heating checked unit and found that the bake element had shorted/Grounded out and will need to be replaced and fou d that the wire connector to element is damaged and can and will be repaired instructed customer on not to power unit on until unit is repaired ordering part per SW r/s next apt for 5/7/18

Near N 9th St, Waco, TX 76707
Mike G.

Mike G.

WFC340S0EW0, Arrived on site for bake element not heating checked unit and found that the bake element had shorted/Grounded out and will need to be replaced and fou d that the wire connector to element is damaged and can and will be repaired instructed customer on not to power unit on until unit is repaired ordering part per SW r/s next apt for 5/7/18

Near N 9th St, Waco, TX 76707
Joseph C.

Joseph C.

RBS307PVS00 Arrived on site for “runaway temps on oven” complaint. Inspected unit and found sensor out of range and control to be faulty. Removed and replaced sensor and control. Tested unit. Unit is performing as designed.

Near Mattie St, Austin, TX 78723
Connor M.

Connor M.

G.E. Washer Arrived on site to test unit for broken knob. Found load size knob off and switch not attached to console. Olened unit and found plastic retainer clip on console broken, not able to reconnect switch. Ordering backsplach for return. Part is expart, office to schedule directly.

Near Alexandria Dr, Austin, TX 78749
Dona W.

Dona W.

Arrived on site for no cool in fridge or freezer, wheels are broken off customer not able to get unit out of wall to fully diagnose, we will need new wheels for both left and right side. Customer is not sure they want to keep unit and go through with repair spoke to Sarah. Customer will call office to let know if they want to go ahead with repair or are getting different unit. Was not able to check water lines behind unit, but there was no seen water leaks all seen water connections dry.

Near Via Lago, Belton, TX 76513
Jonathan  S.

Jonathan S.

Whirlpool refrigerator model# WRT311FZDW. Ice developing in freezer.

Near Stevens Trail, Round Rock, TX 78681
Lou S.

Lou S.

arrived on site to inspect dryer not turning on. I attempted to place the unit in diagnostics and it would not work. After further inspection, I found that the Control Lock was engaged. I disengaged the lock and the unit operated designed. I placed the unit in diagnostic mode and received an error code of F4E3. I removed the lint guard and found that there was a large amount of lint. I removed the lint and checked the venting airflow at the back of the unit and airflow was good. I checked the airflow at the venting exit land found almost no airflow. I advised the customer that they would need to have someone check their venting and possibly have it cleaned. I instructed the customer on the use of the Control Lock. After cleaning lint trap, no other lint observed during service and I cleared out the error code. Job complete.

Near Bent Bow Dr, Cedar Park, TX 78613
Kevin B.

Kevin B.

Arrived on site and inspected unit and found freezer light switch is not contacted by door surface, Took one picture. Interior plastic on the freezer door has drooped and entire door will need to be replaced to correct issue. No water leaks from connections at time of service.

Near Farm to Market Rd 78, Seguin, TX 78155
Luis M.

Luis M.

Refrigerator-replaced defrost thermos,replaced failed control

Near Honey Tree Ln, Austin, TX 78746
Mike C.

Mike C.

Kitchen Aid Refrigerator KRFC300ESS01 Arrived to install new right fresh food door and nameplate. Checked operation and unit checks good.

Near FM972, Walburg, TX 78673
Dona W.

Dona W.

Arrived on site for no heat condition, found heating element fused together. Replaced heating element, verified temps, tumble, and start and stop all parms check good. Dryer duct clear, de linted while changing element.

Near Cedar Ln, Temple, TX 76502
Thomas L.

Thomas L.

Arrived On site for no heat. Broil igniter is weak and bake igniter is open. Will order. Callie assisted. Customer needs later date than we offered due to kitchen being remodeled.

Near Rockrose Ct, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site to inspect washer spinning aggressively. And "walking" during spin cycle. I placed the unit in diagnostic mode and tested. I found that during high spin cycle the unit vibrated erratically. I removed the back of the unit and verified that the shocks were connected and found that one of the moving bolts had not been removed. I removed the moving bolt and retested and the unit operated as designed. No water leaks observed during service.

Near Quail Valley Dr, Georgetown, TX 78626
Mike G.

Mike G.

WRF555SDFZ03, Arrived on site to install new freezer door checked unit after repair and door is now sealing/shutting properly checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time..

Near Kindal Drive, Temple, TX 76502
Mike G.

Mike G.

WRF555SDFZ03, Arrived on site to install new freezer door checked unit after repair and door is now sealing/shutting properly checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time..

Near Kindal Drive, Temple, TX 76502
Lou S.

Lou S.

Arrived on site for washer not operating. I placed the unit in diagnostics and found that the water would dispense water but would not go any further. The unit drained the water but the motor never engaged. I removed and replaced the control and tested unit again and unit operated as designed. No water leaks observed during service.

Near Mitchell Elementary SRTS, Georgetown, TX 78626
Thomas L.

Thomas L.

Arrived on site for no power up condition. Found that the unit had a defective control board. Power in but none out. Went to shop to get control. Replaced control and tested all operations. Water connections are dry. Please note that I went into the office to pick up the part. W10804121

Near Lake Creek Ct, Georgetown, TX 78633
Luis M.

Luis M.

Refrigerator-installed new fill tube tested icemaker working correctly

Near Avispa Way, Bee Cave, TX 78738
Luis M.

Luis M.

Near Avispa Way, Bee Cave, TX 78738
Dona W.

Dona W.

Arrived on site for unit is starting on its own, found relay on control is sticking and starting at different times intermittently. Entire unit will shut down as well and not run all display goes blank. Unit will start when door is open as well, will need to replace the interlocks and door switches when control is replaced. Discussed with customer leaving unit unplugged for safety. Will need part in research. Jordan assisted.

Near Shawlande Dr, Killeen, TX 76542
Dona W.

Dona W.

Arrive on site for unit not washing well, found sump clogged off with glass and large pieces of food, removed obstruction, instructed customer to scrape large items off of dishes. Once removed all functions checked well. All water connections dry.

Near Ponderosa Dr, Harker Heights, TX 76548
Lou S.

Lou S.

arrived on site to inspect range burner flame not centered. Upon further inspection, I found that the right front burner flame was slightly higher on the left side of the burner at the highest flame, but even at the lowest flame. I removed and replaced the burner head and cap and tested unit and got the same results. Inspect the orafice for debris and it was clear. Spoke to Butch at techline and he advised that he did have a solution. Office to order burner cap, burner head, and orafice holder and schedule return service. No gas leaks detected during service.

Near Shell Rd, Georgetown, TX 78628
Connor M.

Connor M.

G.E. Washer Arrived on site to test unit for broken knob. Found load size knob off and switch not attached to console. Olened unit and found plastic retainer clip on console broken, not able to reconnect switch. Ordering backsplach for return. Part is expart, office to schedule directly.

Near Nairn Dr, Austin, TX 78749
Connor M.

Connor M.

WDT710PAHZ1 whirlpool dishwasher Arrived on site to test unit for leaking during use. Found evidence of water damage to surrounding cabinetry. Ran cycle for almost an hour with no leaks detected. Confirmed dishwasher not leaking itself. Customer dioes have a r/o machine under sink that is sharing a ling with dishwahser drain hose which could have back filled while system was purging. This could have also been caused by a drop in water oressure due to new construction or some other variable. If water pressure drops too low the valve will not shut as it relys on water pressure to close. Unable to duplicate issue after a sufficient amount of time observing. Instruct customer and builder on potential causes. Dishwasher itself was not leaking at time of service.

Near Nairn Dr, Austin, TX 78749
Thomas L.

Thomas L.

Arrived on site find that one of the right burner switch is shorted out and caught fire. Will need to order new switch harness. Melissa assisted.

Near Apache Mountain Ln, Georgetown, TX 78633
Kevin B.

Kevin B.

Arrived on site and found vent hood was forced down without the screen filter in place. Removed cover panel for motor up and spun rise arm enough to lift pop-up vent and reset filter screen. All function has returned, quoted customer for repair total labor. VH170 $149.99 no parts needed at this time

Near TX-1604 Loop, San Antonio, TX 78259
Dona W.

Dona W.

Arrived on site for unit not spinning, units lid is sometimes locking and sometimes not, not allowing for full spin. Found unit will not go into any diagnostics, all functions on ui are able to be selected but voltage is not being sent from control to lid lock correctly. Was not able to test drain at this time. Will need control and lid lock. Board is an expart, office will reschedule. Jordan assisted.

Near Killeen, TX 76543
Mike C.

Mike C.

Whirlpool Range WFG320M0BB2 Arrived to install new cooktop, left burner head and cap. Checked operation and unit checks good.

Near Volente Lane, Leander, TX 78641
Connor M.

Connor M.

WFG320M0BS whirlpool range Arrived on site to test unit for uneven cooking. Found flames pulling from burners about half an inch sometimes going out. Adjusted air mixture and tested. Unit working properly. Burner cover not fully in place on arrival. Ensured proper placement. Instruct on testing with a can of biscuits.

Near Bixler Dr, Austin, TX 78744
Daniel  A.

Daniel A.

W5CE3024XB Cooktop cracked during normal use. Replaced cooktop. Checked elements and limiters. Normal operation after service. Elements cycling normal

Near Loma Verde Dr, New Braunfels, TX 78130
Luis M.

Luis M.

Refrigerator-replaced icemaker

Near Monarch Ln, Austin, TX 78737
Kevin B.

Kevin B.

Arrived on site and found user interface is darkened after a power outage and buttons are unresponsive. I was able to enter diagnostic cycle and reset the oven and all functions are operating properly, set unit into preheat and it reached temperature in expected amount of time, job complete.

Near Mission Ridge, San Antonio, TX 78232
Dona W.

Dona W.

Arrived on site for light flickering on and off when door being opened or closed, replaced door switches and interlocks due to flickering, ran unit checked heating working, turntable working. No flickering when running or when opening or closing door.

Near Claymore St, Killeen, TX 76542
Thomas L.

Thomas L.

Arrived on site for no heat in right front burner. Burner worked properly each time the customers and I used it.

Near Rolling Hills Dr, Liberty Hill, TX 78642
Mike G.

Mike G.

AER6303MFS1, Arribed on site for unit getting F9 checked unit and found that control is bad replaced control and chedked unit and unit is now heating properly unit checked fine at time.....

Near Ridgecrest Cir, Waco, TX 76710
Mike G.

Mike G.

AER6303MFS1, Arribed on site for unit getting F9 checked unit and found that control is bad replaced control and chedked unit and unit is now heating properly unit checked fine at time.....

Near Ridgecrest Cir, Waco, TX 76710
Luis M.

Luis M.

Refrigerator-installed updated icemaker kit

Near Texas Trail, Austin, TX 78737
Kevin B.

Kevin B.

Arrived on site and set unit into diagnostic cycle and found no excessive noise during spin, drain pump is operating correctly and all other functions check good. Ran a calibration cycle what if situation happens again will need to bring back a gear case, and a camera kit with a belt to correct issue. No water leaks from connections at time of service

Near Canyon Golf Rd, San Antonio, TX 78258
Connor M.

Connor M.

WTW8040DW1 whirlpool washer Arrived on site to test unit for making nosie during wash. Found clutch making tapping noise. Replaced and tested unit. Unit working properly, no leaks detected.

Near Mickelson Dr, Austin, TX 78747
Lou S.

Lou S.

arrived on site to inspect dryer not drying. Verified ohms at thermal fuse, element, and cutoff. Tested voltage at thermal block at L1 and L2 and and found no voltage coming into the unit. Advised the customer that he would need to have an electrician look into the issue. No lint observed during service.

Near Summit Springs Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

Arrived on site for no ice condition. Temperature in freezer was 3°. Icemaker cycle properly. Instructed customer on needed water pressure for ice maker to work properly. Water connections were dry.

Near Cottonwood Dr, Cottonwood Shores, TX 78657
Nathaniel B.

Nathaniel B.

Model WED8300SW2, Arrived on call for not able to start cycle at all and has f2 error code, found that the actual complaint is a f01 error which is a primary control failure. Main control 217.03, svc/ labor tl240 189.99 which = 407.02 plus tax 33.58 which =440.60, customer agreed to est. and collected service fee 99.99 plus tax which =108.24, customer will pay remaining balance on return, skyped office parts and talked to jordan and will reschedule for 5/2/18

Near Justeford Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WED8300SW2, Arrived on call for not able to start cycle at all and has f2 error code, found that the actual complaint is a f01 error which is a primary control failure. Main control 217.03, svc/ labor tl240 189.99 which = 407.02 plus tax 33.58 which =440.60, customer agreed to est. and collected service fee 99.99 plus tax which =108.24, customer will pay remaining balance on return, skyped office parts and talked to jordan and will reschedule for 5/2/18

Near Justeford Dr, Pflugerville, TX 78660
Connor M.

Connor M.

KDFE104DWH4 kitchenaid dishwasher Arrived on site to test unit for not wahsing dishes. Found when unit powers on it drains for several mins before starting cycle. Float switch checked fine. Found sump no coming on but drawing amps. Ran diagnostic cycle and found f7e1 error idicating hater circuit issue. Heater smoking after end of diagnostic cycle. Maybe be failing. Ordering parts for return. Jordan approved 5/2

Near Dunliegh Dr, Austin, TX 78745
Daniel  A.

Daniel A.

WMH32519CS1 Microwave not heating. Defective high voltage diode. Replaced component. Checked high voltage capacitor and magnetron. Verified door switches operation. Normal heating/operation after service

Near Altwein Ln, New Braunfels, TX 78130
Dona W.

Dona W.

Arrived on site for no operation, found motor seized and not allowing for any cycle due to no movement. Replaced motor and capacitor. Filled unit, verified agitate, drain and spin. All water connections dry unit is running to specifications. Explained all functions on washer and detergent use to customer.

Near Mesquite Rd, Belton, TX 76513
Dona W.

Dona W.

Arrived on site for no operation, found motor seized and not allowing for any cycle due to no movement. Replaced motor and capacitor. Filled unit, verified agitate, drain and spin. All water connections dry unit is running to specifications. Explained all functions on washer and detergent use to customer.

Near Mesquite Rd, Belton, TX 76513
Nathaniel B.

Nathaniel B.

Model WFE530C0ES0, Arrived on call for both front burners not working, found that left front and right front elements are working as-well all other burners are working, found that customer says intermittently left front and right front burners will heat 2 times and then and then stop working, found left front and right front infinite switches arcing but the others are not, replaced left front and right front infinite switches and checked operation and all checks good, call complete.

Near Goshawk Drive, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WFE530C0ES0, Arrived on call for both front burners not working, found that left front and right front elements are working as-well all other burners are working, found that customer says intermittently left front and right front burners will heat 2 times and then and then stop working, found left front and right front infinite switches arcing but the others are not, replaced left front and right front infinite switches and checked operation and all checks good, call complete.

Near Goshawk Drive, Pflugerville, TX 78660
Mike C.

Mike C.

Kitchen Aid Oven KODE500EBS02 Arrived to check unit for fan making a ticking sound during operation. Found mounting screws loose on convection fan motor. Tightened screws and heated unit to 375 and found normal operation.

Near Co Rd 175, Round Rock, TX 78681
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the control, sensor, pressure switch and dispenser. Tested unit and unit operated as designed. No water leaks observed during service.

Near Co Rd 343, Marble Falls, TX 78654
Mike C.

Mike C.

Whirlpool dishwasher WDTA50SAHZ0 Arrived to find upper rack falling down when pulling out. Found wheels have broken off the adjusters causing the issue. Installed new adjusters and checked operation, checked good.

Near Great Oaks Dr, Round Rock, TX 78681
Nathaniel B.

Nathaniel B.

Model ED5GHEXNL00, Arrived on call for humming noise, replaced parts previously ordered and checked operation and all checks good, noise is gone, call complete, no water leaks at time of call. Fan blade not needed condenser fan motor came with blade. Call complete

Near Windy Park Dr, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model ED5GHEXNL00, Arrived on call for humming noise, replaced parts previously ordered and checked operation and all checks good, noise is gone, call complete, no water leaks at time of call. Fan blade not needed condenser fan motor came with blade. Call complete

Near Windy Park Dr, Round Rock, TX 78664
Mike G.

Mike G.

Arrived on site for unit not draining checked unit and found that the drain hose is clogged up removed drain hose and flushed it and reinstalled it and tested unit and unit is not draining properly checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.... KDTM404ESS2

Near Rocking M Ln, Belton, TX 76513
Mike G.

Mike G.

Arrived on site for unit not draining checked unit and found that the drain hose is clogged up removed drain hose and flushed it and reinstalled it and tested unit and unit is not draining properly checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.... KDTM404ESS2

Near Rocking M Ln, Belton, TX 76513
Thomas L.

Thomas L.

Arrived on site for no operation. For defective control panel fuse and lower oven thermostat. Replaced. Both ovens now operate.

Near Old Blue Mountain Ln, Georgetown, TX 78633
Robert J.

Robert J.

Near Dovewood Dr, Austin, TX 78744
Nathaniel B.

Nathaniel B.

Model WDT720PADM2, Autho. WEI49EIEPL1, arrived on call for dishwasher did not drain and is leaking on to floor, f6 e4 which is indicating float switch open, f5 e1 which is door stuck open,, checked door switch and float switch and both checked good, found customer using to much soap, customer to reduce to table spoon of liquid and if still sudsing reduce to teaspoon of liquid only in wash cup and set rinse aid to 1 and must run hot water at sink before starting dishwasher, installed inlet valve due to customer stated when unit is not ran still water in bottom of dishwasher and over ran on to floor, replaced inlet valve and after repair no water leaks at time of call, customer is on a water softener. Call complete. Found a-lot of suds still forming instructed customer to use vinegar and run it until suds are gone and keep draining unit.

Near Kelly Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WDT720PADM2, Autho. WEI49EIEPL1, arrived on call for dishwasher did not drain and is leaking on to floor, f6 e4 which is indicating float switch open, f5 e1 which is door stuck open,, checked door switch and float switch and both checked good, found customer using to much soap, customer to reduce to table spoon of liquid and if still sudsing reduce to teaspoon of liquid only in wash cup and set rinse aid to 1 and must run hot water at sink before starting dishwasher, installed inlet valve due to customer stated when unit is not ran still water in bottom of dishwasher and over ran on to floor, replaced inlet valve and after repair no water leaks at time of call, customer is on a water softener. Call complete. Found a-lot of suds still forming instructed customer to use vinegar and run it until suds are gone and keep draining unit.

Near Kelly Ln, Pflugerville, TX 78660
Robert J.

Robert J.

Amana dishwasher

Near Poquito St, Austin, TX 78702
Nathaniel B.

Nathaniel B.

Model WRX986SIHV00, Arrived on call for the top fresh food leds and freezer led not coming on, found freezer led wires pulled out of the connector and locker pulled out with wires was able to get wire back in to the connector reinstalled freezer led and would not come on , installed new freezer led and it came on and know freezer led and top fresh food leds are working, no water leaks at time of call, call complete.

Near Willow Walk Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRX986SIHV00, Arrived on call for the top fresh food leds and freezer led not coming on, found freezer led wires pulled out of the connector and locker pulled out with wires was able to get wire back in to the connector reinstalled freezer led and would not come on , installed new freezer led and it came on and know freezer led and top fresh food leds are working, no water leaks at time of call, call complete.

Near Willow Walk Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WFE515S0EB0, Arrived on call for unit sparking like its shorting out, found that all 4 infinite switches are sparking, all harness connections are tight for power cord and all behind panel, will order all infinite switches, office will reschedule with customer.

Near Bayland St, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WFE515S0EB0, Arrived on call for unit sparking like its shorting out, found that all 4 infinite switches are sparking, all harness connections are tight for power cord and all behind panel, will order all infinite switches, office will reschedule with customer.

Near Bayland St, Round Rock, TX 78664
Thomas L.

Thomas L.

Arrived on site for unit that will not cycle off. Entered diagnostics and found failure codes for shorted OWI and failed diverted. Replaced both and tested. All water connections were dry. 91 32

Near Co Rd 125, Highland Haven, TX 78654
Nathaniel B.

Nathaniel B.

Model KDTE254ESS1, Arrived on call for pump motor leaking , replaced pump motor and tested and all checks good pump motor is running, control not needed, call complete. No water leaks after repair.

Near Crispin Hall Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model KDTE254ESS1, Arrived on call for pump motor leaking , replaced pump motor and tested and all checks good pump motor is running, control not needed, call complete. No water leaks after repair.

Near Crispin Hall Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MVWX655DW1, Arrived on call for water leaking from the unit, found that o ring for cold side fill hose is bad it is damaged, see pic, also found valve mounting hardware not tightened allowing over spray of top ring of washer, tightened mounting hardware know is not leaking water when only running hot water, no parts needed, customer to purchase new fill hoses. No water leaks with cold side shutt off call complete.

Near Cactus Blossom Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MVWX655DW1, Arrived on call for water leaking from the unit, found that o ring for cold side fill hose is bad it is damaged, see pic, also found valve mounting hardware not tightened allowing over spray of top ring of washer, tightened mounting hardware know is not leaking water when only running hot water, no parts needed, customer to purchase new fill hoses. No water leaks with cold side shutt off call complete.

Near Cactus Blossom Dr, Pflugerville, TX 78660
Connor M.

Connor M.

MVWB765FW1 maytag washer Arrived on site to test unit for saueaking noise during spin. Found when unit is in high speed spin on step 12 empty it shakes excessively. Fiund bent shaft on gearcase. Ordering for return. Office to scheudle directly.

Near Cobblestone Dr, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

Whirlpool refrigerator model# WRF757SDEH01. Not making ice.

Near Providence St, Georgetown, TX 78633
Luis M.

Luis M.

Refrigerator-replaced fresh food Evap fan and thermistor assembly

Near Trebled Waters Trail, Driftwood, TX 78619
Thomas L.

Thomas L.

Arrived on site for no heat condition. Tested unit and found only 120volts to unit . Customer to correct. Chris 800-662-3587

Near Farm to Market Rd 1431, Marble Falls, TX 78654
Dona W.

Dona W.

Arrived on site for no operation on right rear burner, found burned open element, and major char on infinite switch, replaced both verified operations unit check to spec.

Near Lazy Ridge Dr, Killeen, TX 76543
Dona W.

Dona W.

Arrived on site for no operations, found motor is humming and will not advance any cycle, voltage to motor is correct basket spins freely. Belt and pulley look good. All water connections dry. Jordan assisted with parts and reschedule.

Near Lazy Ridge Dr, Killeen, TX 76543
Connor M.

Connor M.

KUIX505ESS2 kitchenaid ice machine Arrived on site to test unit for not producing ice and getting very hot. Found when operating condenser fan getting power but not running. Replaced condenser fan and tested unit. Unit working properly, no leaks detected.

Near Bull Mountain Cove, Austin, TX 78746
Thomas L.

Thomas L.

Arrived on site for no ice condition. Tested unit and found that the slab was binding on the cutter grid wire connector. Causing an incomplete harvest. Corrected and tested and harvested slab properly. Water connections were dry.

Near Horseshoe Bay N Blvd, Horseshoe Bay, TX 78657
Lou S.

Lou S.

arrived on site to inspect no suction in the convection fan of the range. Upon further inspection, the customer advised that it was the convection fan under the microwave. I changed the information in our system to show this call is for a microwave and not range. I tested the unit fan by using a sheet of copy paper and turned the unit fan on high and it sucked the paper up to it. I tested on all levels, high, medium and low and the paper stayed on all three modes. Advised the customer that there is nothing wrong with the fan itself, but if it is the duct work that is causing the issue they would need to contact their landlord or builder. Job completed.

Near Tom Kemp Ln, Austin, TX 78717
Daniel  A.

Daniel A.

WRS588FIHV Right side refrigerator door scratched. Replaced defective refrigerator door. Installed nameplate. Normal operation after service

Near Wiley Rd, Bulverde, TX 78163
Connor M.

Connor M.

MVWC565FW1 maytag washer Arrived on site to test unit for noise during aggitation. Found cam not going out of spin position. Confirmed failed actuator. Replaced and tested unit. No leaks detected.

Near Day Star Cove, Austin, TX 78746
Jonathan  S.

Jonathan S.

KitchenAid refrigerator model KRFC604FSS00. Water filter will not reset and not able to remove filte

Near Holiday Creek Ln, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site to inspect dishwasher not getting dishes clean. Upon further inspection, I placed the unit in diagnostic mode and found that the motor would not engage and received error codes F4e3, f7e1. I removed and replaced the sump/motor and tested unit and unit operated as designed. No water leaks observed during service.

Near Cheyenne Ln, Cedar Park, TX 78613
Nathaniel B.

Nathaniel B.

Model MEDB850WL0, Arrived on call for dryer not drying cloths, checked for error codes and found f 31 error which is l2 voltage error, found outlet is bad has a bad connection in it, customer will need to contact a electrician, also found high limit open on heater housing, installed cut off and heater checks good, cleaned out the inside of the dryer, also found that dryer wall vent is restricted, customer will need to contact a dryer wall vent cleaning service, call complete.

Near Bent Wood Pl, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model MEDB850WL0, Arrived on call for dryer not drying cloths, checked for error codes and found f 31 error which is l2 voltage error, found outlet is bad has a bad connection in it, customer will need to contact a electrician, also found high limit open on heater housing, installed cut off and heater checks good, cleaned out the inside of the dryer, also found that dryer wall vent is restricted, customer will need to contact a dryer wall vent cleaning service, call complete.

Near Bent Wood Pl, Round Rock, TX 78665
Robert J.

Robert J.

Near Commons Rd, Dripping Springs, TX 78620
Connor M.

Connor M.

MVWB835DW3 maytag washer Arrived on site to test unit for squeaking noise during wash. Found unit squeaking during aggitation. Attempted to remove rotor but was unable. Not sure if it had loctite or if it was over tightned. Could not remove with impact driver or hand tool. Screw eventually stripped. Will need to replace all parts housed by the rotor including gearcase. Office to schedule directly.

Near River Run, Dripping Springs, TX 78620
Thomas L.

Thomas L.

Arrived on site for unit having a locked lid. Found that the unit lid would not open. Found that the lid lock assembly was physically broken. Replaced lock and tested. Control would not run calibration cycle. Replaced control and tested. Calibration cycle did operate properly on new control. Further tested unit and all operations are normal and all water connections were dry.

Near Kingscastle Dr, Marble Falls, TX 78654
Jonathan  S.

Jonathan S.

Wine cellar model# KUWL204ESB. Interior light staying on.

Near E Cimarron Hills Trail, Liberty Hill, TX 78642
Connor M.

Connor M.

KRSC503ESS kitchenaid refrigerator Arrived on site to test unit for not producing ice. Found icemkaer locked up and not advancing. Replaced icemkaer and tested unit. Unit working properly, no leaks detected.

Near Upper Branch Cove, Dripping Springs, TX 78620
Mike G.

Mike G.

MVWB835DW3, Arrived on site for unit not filling, checked unit and found that the unit is not getting hot water found that the hot water on valve is not opening to let hot water in replaced water valve and tested unit and unit is now getting hot and cold water checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near Ramada Dr, Waco, TX 76712
Mike G.

Mike G.

MVWB835DW3, Arrived on site for unit not filling, checked unit and found that the unit is not getting hot water found that the hot water on valve is not opening to let hot water in replaced water valve and tested unit and unit is now getting hot and cold water checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near Ramada Dr, Waco, TX 76712
Joseph C.

Joseph C.

WTW5000DW1 Arrived on site for “not draining/spinning clothes dry” complaint. Inspected unit and found actuator faulty. Removed and replaced actuator. Calibrated unit. Unit checks good. No leaks detected, at time of service.

Near Gila Cliff Dr, Pflugerville, TX 78660
Daniel  A.

Daniel A.

KDTE204ESS4 Not cleaning dishes. Defective motor/sump. Replaced motor/sump. Verified no leaks from water inlet/drain hoses. Normal operation after service

Near Monteverde Way, San Antonio, TX 78259
Nathaniel B.

Nathaniel B.

Model WOC54EC0AS04, Arrived on call for rust and scratches on outer doors and control panel, installed all parts that previous tech ordered and all checks good, call complete.

Near Eleanor Cir, Round Rock, TX 78681
Nathaniel B.

Nathaniel B.

Model WOC54EC0AS04, Arrived on call for rust and scratches on outer doors and control panel, installed all parts that previous tech ordered and all checks good, call complete.

Near Eleanor Cir, Round Rock, TX 78681
Lou S.

Lou S.

arrived on site to inspect dryer not operating and showing error code. Upon further inspection, I attempted to place the unit in test mode but the unit would cooperate and displayed error code F01. I removed and replaced the control and tested unit and unit operated as designed. No lint observed during service. Job completed.

Near Farm to Market Rd 1431, Cedar Park, TX 78613
Clif L.

Clif L.

Whirlpool refrigerator KSRV22FVMS04. Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found partial frost pattern on evaporator coil (approximately 10% frosted) also did not find any evidence of Freon leak. Compressor will need to be replaced due to inefficiency in compressor itself. Also filter dryer and process stub will need to be installed to complete repair. Office will need to authorize repairs with AHS and set return appointment.

Near Lakewood Dr, Austin, TX 78750
Mike G.

Mike G.

Arrived on site to install new disp sump and sensor after replaced sensor and sump and disp checked unit and found that the unit is filling washing and heating checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Castleman Creek Rd, Hewitt, TX 76643
Mike G.

Mike G.

Arrived on site to install new disp sump and sensor after replaced sensor and sump and disp checked unit and found that the unit is filling washing and heating checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Castleman Creek Rd, Hewitt, TX 76643
Brandon C.

Brandon C.

Arrived on site for blower fan not coming on unless the light was on, found bad control switch, was wired wrong. I replaced the new control, unit tested good.

Near Coral Stone Way, Bee Cave, TX 78738
Kevin B.

Kevin B.

Arrived on site and found bellow has come unattached, removed front panel and replaced Bellow, Edge of front tub is starting to wear and is likely why spring became unattached. If it comes off again and entirely new tub and basket would be needed to correct this which would not be cost-effective, due to the age of the washing machine. No water leaks from connections at time of service.

Near Paseo del Rio, Seguin, TX 78155
Kevin B.

Kevin B.

Arrived on site and found icemaker production is very good, took one picture. Condenser is clean and all functions are operating properly. No water leaks from connections at time of service, job complete

Near TX-46, Seguin, TX 78155
Dona W.

Dona W.

Arrived on site for no operation, found timer not sending voltage will just hum. Replaced timer, verified temps and operations, all checked good. Dryer vent clear.

Near TX-121 Loop, Belton, TX 76513
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the RC thermistor and Evap cover. Tested unit and unit operated as designed. No water leaks observed during service.

Near Lakeline Blvd, Cedar Park, TX 78613
Joseph C.

Joseph C.

WMH32519CS1 Arrived on site for “not heating” complaint. Inspected unit and found wires loose, at magnetron. Tightened connections. Tested unit. Unit is performing as designed.

Near Gerald Ford St, Manor, TX 78653
Jonathan  S.

Jonathan S.

KitchenAid refrigerator model# KRFC704FSS00. Fresh food compartment not maintaining temperatures and

Near E Cimarron Hills Trail, Liberty Hill, TX 78642
Nathaniel B.

Nathaniel B.

Model MEDX655DW1, Arrived on call for controls and start button not working on dryer, found that the actual complaint is start button fell back in to the control area so not able to start the dryer, reinstalled start switch and unit is know running and then found a hmmm noise and found pen in blower wheel so cleaned out blower wheel area and with vent hose off noise is gone when running dryer but with vent hose on still gets a faint noise from vent hose, instructed customer to purchase a more flimsy vent hose due to the aluminum one they have is causing this noise issue, no parts needed, call complete.

Near Partridge Ct, Round Rock, TX 78681
Nathaniel B.

Nathaniel B.

Model MEDX655DW1, Arrived on call for controls and start button not working on dryer, found that the actual complaint is start button fell back in to the control area so not able to start the dryer, reinstalled start switch and unit is know running and then found a hmmm noise and found pen in blower wheel so cleaned out blower wheel area and with vent hose off noise is gone when running dryer but with vent hose on still gets a faint noise from vent hose, instructed customer to purchase a more flimsy vent hose due to the aluminum one they have is causing this noise issue, no parts needed, call complete.

Near Partridge Ct, Round Rock, TX 78681
Dona W.

Dona W.

Arrived on site for no operation, found motor seized, water level switch defective. Customer stated hat it has not worked one time and do not want fixed, they are returning unit for an exchange. Erika assisted. All water connections are dry.

Near East Avenue M, Belton, TX 76513
Mike G.

Mike G.

WDT780SAEM1, Arrived on site for unit not cleaning or drying, checked unit and found 7-1 error code for no heat Has been disabled, ran test cycle on unit and found that unit will fill, wash and drain and element is heating found that the OWI sensor is bad and will need to be replaced ordering part checked unit for water leaks and no leaks found at time of srv.... per SW r/s next apt for 5/3/18

Near Buckingham Pl, Hewitt, TX 76643
Mike G.

Mike G.

WDT780SAEM1, Arrived on site for unit not cleaning or drying, checked unit and found 7-1 error code for no heat Has been disabled, ran test cycle on unit and found that unit will fill, wash and drain and element is heating found that the OWI sensor is bad and will need to be replaced ordering part checked unit for water leaks and no leaks found at time of srv.... per SW r/s next apt for 5/3/18

Near Buckingham Pl, Hewitt, TX 76643
Thomas L.

Thomas L.

Removed and replaced right rear burner valve. Valve was bound up and would not turn. Tested for gas leaks and none were found. All burners are now working properly.

Near Nighthawk Way, Georgetown, TX 78633
Nathaniel B.

Nathaniel B.

Model MET8776BS00, Arrived on call for no power to unit, found outside breaker had tripped so turned breaker back on and all of unit is running ran ovens and all top burners and voltages at terminal block and outlet are good, customer will need to contact a electrician to have outlet and breaker checked due to posable faulty breaker or connection in outlet did get a flash from outlet when unplugging it, customer to contact a electrician.

Near Buckboard Blvd, Round Rock, TX 78681
Nathaniel B.

Nathaniel B.

Model MET8776BS00, Arrived on call for no power to unit, found outside breaker had tripped so turned breaker back on and all of unit is running ran ovens and all top burners and voltages at terminal block and outlet are good, customer will need to contact a electrician to have outlet and breaker checked due to posable faulty breaker or connection in outlet did get a flash from outlet when unplugging it, customer to contact a electrician.

Near Buckboard Blvd, Round Rock, TX 78681
Joseph C.

Joseph C.

WDF520PADM7 Arrived on site for “dispenser door broken” complaint. Inspected unit and found dispenser door broken. Removed and replaced dispenser. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Nijmegen Dr, Austin, TX 78617
Connor M.

Connor M.

WDT780SAEM2 whirlpool dishwasher Arrived on site to test unit for upper rack issue. Fiund both adjusters had rollers broken off. Replaced with new adjuster kit. Unit working properly. Attached picture of work order for lowes installers dating 5/25 which makes unit in warranty. No leaks detected.

Near Tilden Trail, New Braunfels, TX 78132
Nathaniel B.

Nathaniel B.

Model MVWB835DW3, Arrived on call for inlet valve sensor showing open or shorted, installed valve and all checks good after testing, error code did not return, call complete, no water leaks after repair.

Near Henneman Drive, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MVWB835DW3, Arrived on call for inlet valve sensor showing open or shorted, installed valve and all checks good after testing, error code did not return, call complete, no water leaks after repair.

Near Henneman Drive, Pflugerville, TX 78660
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the UI and main control. Tested the unit and unit operated as designed. No water leaks observed during service.

Near Silver Fountain Dr, Leander, TX 78641
Connor M.

Connor M.

WRT311FZDW whirlpool refrigerator Arrived on site to install door for liner damage. Installed and checked for proper fitting shelves. Unit working properly, no leaks detected.

Near Denise Dr, New Braunfels, TX 78130
Brandon C.

Brandon C.

Arrived on site for oven fans not shutting down and error code f3e1, found bad control board, replaced control board, unit tested good.

Near Pecan Chase, Austin, TX 78738
Thomas L.

Thomas L.

Arrived on site for no spin condition. Tested unit and all operations were normal. All water connections were dry. Found no store fault codes. However the bearings in the gearcase are failing and the customer does not wish to spend approximately $500 to do this repair.

Near Mistflower Ln, Georgetown, TX 78633
Nathaniel B.

Nathaniel B.

Model WFG530S0ES1, Arrived on call for oven not heating properly, found that actual complaint is intermittently will not heat back up, found the bake igniter connection was loose and was backing out so tightened connection and reconnected it fully, retested and was not able to get symptom to repeat.

Near Dunstan Beacon Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WFG530S0ES1, Arrived on call for oven not heating properly, found that actual complaint is intermittently will not heat back up, found the bake igniter connection was loose and was backing out so tightened connection and reconnected it fully, retested and was not able to get symptom to repeat.

Near Dunstan Beacon Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WFG530S0ES1, Arrived on call for oven not heating properly, found that actual complaint is intermittently will not heat back up, found the bake igniter connection was loose and was backing out so tightened connection and reconnected it fully, retested and was not able to get symptom to repeat.

Near Dunstan Beacon Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WFG530S0ES1, Arrived on call for oven not heating properly, found that actual complaint is intermittently will not heat back up, found the bake igniter connection was loose and was backing out so tightened connection and reconnected it fully, retested and was not able to get symptom to repeat.

Near Dunstan Beacon Ln, Pflugerville, TX 78660
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced he UI and control. Tested unit in diagnostic mode and unit operates as designed. No water leaks observed during service.

Near Hegarty Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

Arrived on site for Error code on dishwasher f2e2, found faulty UIB was not communicating with Central control board. I replaced UIB unit tested good. Collected 399.47 on cc. UIB 209.04 Labor Dw135 159.99

Near Cherokee Draw Rd, Austin, TX 78738
Nathaniel B.

Nathaniel B.

Model WCG97US6DS00, Arrived on call for middle burner is heating but not the way it wAs before, found that power burner orfis had grease in it so cleaned burner head and orfises and checked operation and know flame is fully lit, all checks good, no gas leaks at time of call.no parts needed, call complete.

Near Pearl Kite Drive, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WCG97US6DS00, Arrived on call for middle burner is heating but not the way it wAs before, found that power burner orfis had grease in it so cleaned burner head and orfises and checked operation and know flame is fully lit, all checks good, no gas leaks at time of call.no parts needed, call complete.

Near Pearl Kite Drive, Pflugerville, TX 78660
Connor M.

Connor M.

MGR6775ADW maytag oven Arrived on site to test unit for not baking in lower section. Found glow igniter not coming on. Ingiter tested open. Ordering igniter for return. Jordan approved 5/1

Near Stage Coach Trail, Austin, TX 78745
Lou S.

Lou S.

arrived on site to inspect refrigerator not dispensing water but is making ice. I checked the dispenser and could hear the valve turning on. I verified that the filter was not the issue of no water. The customer advised that the ice maker made a batch of ice this morning. I verified that the water source was turned on and purged the water to remove any debris and then I removed and replaced the water valve and the unit still did not dispense water. I removed and replaced the water inlet valve and the unit operated as designed. No water leaks observed during service. There were large gaps between the cabinet and inner lining at the bottom of the opening of the rc and fc. I used manufacturer approve silicone and sealed the gaps. Job completed.

Near Old 2243 W, Leander, TX 78641
Kevin B.

Kevin B.

Arrived on site and set unit to preheat and it reached temperature in expected time. Took 1 picture of element. Turned on all cooktop elements except LF which is covered in foil and they are all heating properly. Customer has covered left front element with foil because connection has burnt out, took one picture will need to bring back new element and new surface receptacle to correct issue.

Near Farm to Market 1516, Converse, TX 78109
Brandon C.

Brandon C.

Arrived on site for f35 error code, water over filling tub. Checked connections at pressure hose, tested good, tested drain pump, tested good, tested pressure switch, tested good, water valve opened and closed good. Found water around the drain hose in the wall, instructed customer to have the drain pipe cleaned out. Collected service fee.

Near Chisholm Trail, Austin, TX 78734
Dona W.

Dona W.

Arrived on site for no drain on washer, found mechanically broken lid switch, replaced lid switch, verified full drain and spin, filled unit, agitated, drained and spun. All water connections dry.

Near Rolling Hills Dr, Killeen, TX 76543
Dona W.

Dona W.

Arrived on site for no drain condition, found diverted on lower rack had been moved. Reseated and verified full load with all drains working. All water connections dry unit checks good.

Near Rolling Hills Dr, Killeen, TX 76543
Joseph C.

Joseph C.

WED4815EW1 Arrived on site for “clothes not drying” complaint. Inspected unit and found high limit thermostat blown, due to blocked vent line. Removed and replaced thermostat. Unit is performing as designed. Instructed customer to refrain from use until venting has been cleaned. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Sherri Berry Way, Manor, TX 78653
Connor M.

Connor M.

MVWX500XW0 maytag washer Arrived on site to test unit for not spinning water out of clothes. Found when trying to agitate or spin the motor would just hum and basket would not move. Diagnosed bad capacitor. When replacing capacitor found damaged wire on connector. Re did connections and replaced capacitor. Unit working properly, no leaks detected.

Near Tall Oaks Trail, Austin, TX 78737
Joseph C.

Joseph C.

WRT318FMDM02 Arrived on site for “seal damaged on fresh foods door” complaint. Inspected unit and found gasket out of track. Reinserted gasket and used hair dryer to seat gasket to cabinet frame. No leaks detected, at time of service.

Near Mark Christopher Way, Manor, TX 78653
Brandon C.

Brandon C.

Arrived on site for glass broken on oven, removed broken inner glass, installed new glass, tested good. Collected 269.75 on check

Near San Savio Ct, Austin, TX 78738
Dona W.

Dona W.

Arrived on site for no ice production found stalled ice maker motor. Replaced ice maker assembly. Unit called for water and started ice production, checked temps, fridge is at 36 degrees, freezer at 5 degrees

Near S General Bruce Dr, Temple, TX 76502
Thomas L.

Thomas L.

Arrived on site for door handle issue. Found that the right Side handle set screw had cracked and handle was no longer securely attached to the front panel. Replaced and tested. All water connections were dry.

Near Old Blue Mountain Ln, Georgetown, TX 78633
Daniel  A.

Daniel A.

WRF757SDEM Not producing ice bran diagnostic. Error code E2 for motor lost position. Replaced icemaker. Verified normal operation after service. No leaks detected

Near Ajuga, San Antonio, TX 78261
Mike C.

Mike C.

Whirlpool microwave WMH31017FS0 Arrived to find interior light flickering when the door is opened. Found door switches and interlocks bad. Installed new door switches and interlocks, checked operation and unit checked good.

Near San Michele St, Round Rock, TX 78665
Connor M.

Connor M.

WFW94HEXW2 whirlpool washer Bellow-169.41 FL370-99.99 arrived on site to test unit for leaking during large loads. Removed bellow completely to closely inspect and found to small rips. Replaced bellow and tested unit. Unit working properly, no leaks detected. Collected balance via cc.

Near Pecos St, Austin, TX 78703
Dona W.

Dona W.

Arrived on site for unit not going in to spin cycle, worked for a few loads after board replacement then started same problem unit would fill on wash then go straight to drain and shut off, because pressure transducer on board not relaying water height. Replaced control and ran unit through full normal regular cycle with bedding. Unit filled, agitated, rinse, and spun. New control was faulty. All water connections dry. No errors.

Near Camellia Dr, Temple, TX 76502
Thomas L.

Thomas L.

Arrived on site to correct right front not lighting issue. Found that small portion of the right front burner would not light. Found small obstruction in orifice. Corrected and tested. All burners not work properly.

Near Woodland Park, Georgetown, TX 78633
Brandon C.

Brandon C.

Arrived on site for washer vibrating during cycle, I leveled the unit the best I could on the tile floor, I recalibrated the unit, tested good. Instructed customer to wash like items with like items.

Near Hidden Creek Dr, Dripping Springs, TX 78620
Connor M.

Connor M.

JDB1100AWS jennair dishwasher Arrived on site to install parts for repair. Installed sensor and thermostat. Ran unit for 10 minutes to check for proper function and leaks. Unit working properly, no leaks detected. Collected remaining balmce via cc.

Near Meriden Ln, Austin, TX 78703
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the sump/motor and control. Tested unit and unit operated as designed. No water leaks observed during service.

Near Germander Road, Leander, TX 78641
Dona W.

Dona W.

Arrived on site for low water in tub, found customer is using options for cycles with less water, instructed customer on operations of unit. Verified with full load of clothing that unit is getting enough water per mfg measurement. All water connections dry. Unit running to spec.

Near Wyndham Hill Pkwy, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for not heating properly, found customer is using sensor dry and washing mixed loads, explained timed dry functions and sensor dry functions, checked that ducting is clear and temperature and airflow are good. All operations check to mfg spec.

Near Wyndham Hill Pkwy, Temple, TX 76502
Daniel  A.

Daniel A.

WMH31017FB Microwave not closing/latching. Defective interlock/switch assemblies. Replaced upper lower interlock switches/interlocks Tested unit working normal. Switches shorted fuse. Replaced fuse

Near Elderberry, New Braunfels, TX 78130
Thomas L.

Thomas L.

Arrived on site for poor drying conditions and odors. Tested operations which were all normal. Heater did energize and sizzle water. Incoming water to unit was 107 degrees. Unit has no drying agent in dispenser. Water connections were dry.

Near TX-29, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to inspect refrigerator light not working and a broken shelf. Upon further inspection, I found that the light is fine, but the light switch is sticking keeping the light from coming on. Quoted the customer $39.83 for to replace the shelf and customer agreed to cost and paid. Office to order light switch and scheduled return service for 05/01/18 MS. No water leaks observed during service.

Near Granite Hill Dr, Leander, TX 78641
Connor M.

Connor M.

WRS588FIHZ00 whirlpool refrigerator Arrived on site to test unit for no ice production. Found clogged filltube, and bad icemaker. Unclogged fill tube and replaced icemaker. Facia heater failed, also clips that hold ice maker in place the left one is slightly recessed. Will need to order door for return. Office to schedule directly.

Near Wilderness Oaks, New Braunfels, TX 78132
Dona W.

Dona W.

Arrived on site for no drain condition, found unit is draining but not spinning clothes leaving excess water. Replaced actuator due to not engaging on spin cycle. Re calibrated, ran through short cycle. All water connections dry, unit is spinning. All operations checked good.

Near Morgan's Point Blvd, Morgan's Point Resort, TX 76513
Luis M.

Luis M.

Refrigerator-replaced mullion divider

Near Galacia Dr, Austin, TX 78759
Mike C.

Mike C.

Whirlpool Refrigerator WRS325FDAW01 Arrived to install new ice container. Checked operation and unit checks good.

Near Creek Mill Path, Georgetown, TX 78633
Kevin B.

Kevin B.

EV250NXTQ02 Arrived on site and found Frost has dissipated, added silicon in between inner liner and counter cabinet in order to assist with freezer seal. No water leaks from connections at time of service

Near TX-46, Seguin, TX 78155
Thomas L.

Thomas L.

Arrived on site for sparking during operation. Tested unit and found no problems. Discussed with customer that if the bilevel rack touches the wall it makes a metal to metal situation which will cause sparking. Customer informed me that since that rack was taken out the unit has never spark since. Operations are normal.

Near Co Rd 111, Georgetown, TX 78626
Connor M.

Connor M.

MVWX655DW1 maytag washer Arrived on site to test unit for shaking violently during spin even when empty. Found basket has small amount of play likely indicating bent chaft on gearcase. Unable to confirm is gearcase or basket is bad. On return both parts need to be replaced. Will need two hours. Office to schedule directly.

Near Shire Meadows, New Braunfels, TX 78130
Lou S.

Lou S.

arrived on site to inspect dishwasher not operating. Upon inspection, I placed the unit in diagnostic mode and found an F8E2 error code. Ran the unit in diagnostic mode and found that the drain pump would not engage so I verified the connection. Office to order drain pump and schedule return service for 05/01/18 MS. I will return with pre diagnosed control and UI on next service. No water leaks observed during service.

Near Lake Mountain Ln, Leander, TX 78641
Jerry C.

Jerry C.

WMH31017FS0 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the control and all three switches and mounts. I removed and replaced the door. I found the front of the chassis bent inward and I corrected it. Operational test good.

Near Sundrops St, Leander, TX 78641
Luis M.

Luis M.

Ice machine-installed new external drain pump

Near General Williamson Dr, Austin, TX 78734
Connor M.

Connor M.

WRX735SDBM whirlpool refrigerator Arrived on site to test unit for no ice production. Found icemaker continuously rotating when forced into harvest mode. Replaced icemaker. Unit did not cycle with door closed. Found surface on door that strikes switch is warped. Door will need to be replaced. Pic attached to quick pics. Added temporary spacer to allow ice production. Office to schedule directly.

Near Ponderosa Dr, Canyon Lake, TX 78132
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the oven door outer glass and handle. Tested unit and unit tested good. Job completed.

Near Cypress Creek Road, Cedar Park, TX 78613
Dona W.

Dona W.

Arrived on site for no operation, found open thermal fuse. Replaced, unit is running to spec, verified clear ducting, timer advancing, not sticking on heater relay. Good airflow. Unit checks good.

Near Deek Dr, Killeen, TX 76549
Thomas L.

Thomas L.

Arrived on site for no fill condition. Customer explained the unit would fill but would not fill enough. Found unit to,be working properly.

Near Windwood Dr, Kingsland, TX 78639
Dona W.

Dona W.

Arrived on site for drawer freezing on evaporator cover, found damper not opening upon testing, will replace evap fan with wiring upon return. Ordered cover and mullion in case of brittleness. Discussed with customer that they will turn unit off to defrost for return. Discussed using towels. All water connections dry

Near Deek Dr, Killeen, TX 76549
Luis M.

Luis M.

Refrigerator-replaced diffuser assembly

Near Waymaker Way, Austin, TX 78746
Connor M.

Connor M.

MVWB835DW3 maytag washer Arrived on site to test unit for long fill error. Found hot water valve not opening when given power. Replaced and tested unit. Unit working properly, no leaks detected. Instruct on proper use and care.

Near John Charles Rd, Bulverde, TX 78163
Connor M.

Connor M.

KRMF706EBS kitchenaid refrigerator Arrived on site to test unit for left shelf light flickering. Found hook at rear on one side was painted over not allowing good contact for light. Sanded paint down, light now staying on constantly. No leaks detected.

Near Old Boerne Rd, Bulverde, TX 78163
Nathaniel B.

Nathaniel B.

Model ED5GHEXNL00, Arrived on call for loud noise from unit, found condenser fan motor is bad and fan blade is warped due to shaft is loose in motor and kept hitting fan mounting, will order condenser fan motor and blade, instructed customer to turn unit off and put all food in to coolers so if condenser fan motor fails when she is not home will posably loose food and cause further damage, Skyped office parts and talked to jordan and will reschedule for 4/30/18

Near Windy Park Dr, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model ED5GHEXNL00, Arrived on call for loud noise from unit, found condenser fan motor is bad and fan blade is warped due to shaft is loose in motor and kept hitting fan mounting, will order condenser fan motor and blade, instructed customer to turn unit off and put all food in to coolers so if condenser fan motor fails when she is not home will posably loose food and cause further damage, Skyped office parts and talked to jordan and will reschedule for 4/30/18

Near Windy Park Dr, Round Rock, TX 78664
Kevin B.

Kevin B.

Arrived on site and inspected dishwasher and found wheels and stops have failed, after replacing the top rack is now operating properly. No water leaks from connections at time of service, job complete.

Near Scarlet Fire Dr, Converse, TX 78109
Kevin B.

Kevin B.

4/25/18 9:08: KB there 4/25 WED, 7:56 to 8:26, Arrived on site and inspected unit and found no power showing on control board, found correct power at outlet and after replacing control board all function has returned to washing machine. Ran a calibration cycle and an automatic a test cycle and all functions are operating properly. No water leaks from connections at time of service, job complete.; Job Cmpltd, snapped 2 QuickPics

Near O'Connor Rd, Live Oak, TX 78233
Thomas L.

Thomas L.

Arrived on site for no spin condition. Tested unit and found unit would not spin or drain. Remove drain pipe and found that it’s impeller was biting against it’s own housing. Corrected situation and tested. All operations were normal and dry.

Near Ocotilla Dr, Marble Falls, TX 78654
Lou S.

Lou S.

arrived on site to inspect dishwasher asking a grinding noise. I placed the unit in diagnostic mode and received error codes 6/4, 5/1, 9/1, and 5/2. The unit would not fill with water and while attempting to fill, the motor was making a grinding noise. I tested the drain and it tested good. I removed and replaced the sump/motor, tested unit and unit operates as designed. No water leaks observed during service.

Near Tribal Way, Leander, TX 78641
Daniel  A.

Daniel A.

WOS51EC0AS03 Control panel not coming on. Defective thermal fuse. Replaced fuse. Blower not operating. Corrected blower wire connections. Verified normal operation after service

Near Magnum, New Braunfels, TX 78132
Kevin B.

Kevin B.

Arrived on site and replaced all parts diagnosed on previous visit, LEDs are now turning on properly and requested that customer monitor freezer door to see if condensation has stopped. No water leaks from connections at time of service, job complete

Near Bulverde Rd, San Antonio, TX 78261
Robert J.

Robert J.

MAH6500AW2 Maytag washer noise

Near Berkeley Ave, Austin, TX 78745
Thomas L.

Thomas L.

Arrived on site for improper door operation. Fresh food section door was loose and not closing properly due to hinge scores were not secure. Corrected middle hinge screw situation and door now operates properly.

Near Pecan Valley Dr, Marble Falls, TX 78654
Robert J.

Robert J.

WTW5000DW0 Whirlpool washer leaking

Near Mesa Verde Cir, Austin, TX 78749
Robert J.

Robert J.

Near Kinney Ave, Austin, TX 78704
Lou S.

Lou S.

arrived on site for to inspect microwave door not closing. Upon further inspection, I found that the light stays on when the unit is operating as if the door was open. I pushed on the door and the light turned off. Due to this unit being an oven/microwave wall unit, I had to removed the oven to replace the interlocks. Removed and replaced both interlocks, tested unit and unit operates as designed. Job completed.

Near Tribal Way, Leander, TX 78641
Mike G.

Mike G.

MEDB835DC4, Arrived on site for unit taking to long to dry checked unit and found that the unit has good air flow and unit is heating checked unit and found that the the dryness level is at 2 reajusted dryness level to 3 15% more checked unit and unit checked fine at this time... checked and cleaned out all lent found from unit....

Near Farm-To-Market 2086, Temple, TX 76501
Mike G.

Mike G.

MEDB835DC4, Arrived on site for unit taking to long to dry checked unit and found that the unit has good air flow and unit is heating checked unit and found that the the dryness level is at 2 reajusted dryness level to 3 15% more checked unit and unit checked fine at this time... checked and cleaned out all lent found from unit....

Near Farm-To-Market 2086, Temple, TX 76501
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced all parts, unit tested good.

Near Shelton Ranch Rd, Dripping Springs, TX 78620
Kevin B.

Kevin B.

Arrived on site and inspected dishwasher and found dispenser door gasket is loose and dispenser door has come off track. Replaced dispenser door and spring and it is now operating properly. No water leaks from connections at time of service, job complete

Near Marshall Rd, San Antonio, TX 78259
Luis M.

Luis M.

Refrigerator-repaired light switch remolded fresh food door seal

Near N Bluff Dr, Austin, TX 78745
Thomas L.

Thomas L.

Arrived on site for no light operation. Found the freezer door was not depressing switch properly to turn on light. Adjusted door and operations are now normal. Water connections are dry.

Near Live Oak Dr, Marble Falls, TX 78654
Robert J.

Robert J.

Kgsa906pss00 gas range control

Near Kinney Ave, Austin, TX 78704
Dona W.

Dona W.

Arrived on site for fridge not cooling below 55 degrees, found unit is completely frosted over, ran test for fans found condenser fan not turning on. Will need condenser fan. Will replace evap cover and condenser fan on return. May need control. Sarah assisted with reschedule and part. All water connections dry. Customer will defrost unit before tech returns. Discussed towels and defrost procedure.

Near Province Point, Harker Heights, TX 76548
Luis M.

Luis M.

Refrigerator-replaced diffuser and defrosted water tank

Near Hovenweep Ave, Austin, TX 78744
Mike C.

Mike C.

Whirlpool Microwave WMH73521CS6 Arrived to find unit not always starting a cycle and saying open/close door in the display. Found door switches and interlocks bad. Installed new door switches and interlocks, checked operation and unit checked good.

Near E Palm Valley Blvd, Round Rock, TX 78664
Mike G.

Mike G.

WDF520PADM7, Arrived on site for unit will turn off in med cycle, checked unit and found no error codes and found when vent fan starts unit will turn off unit will need vent assy and gasket checked unit for water leaks and no leaks found at tim of srv... ordering part per JA r/s next apt for 4/27/18 customer is not able to be home for srv on 4/27/18 and is wanting next apt for 5/2/18

Near Kendra Dr, Temple, TX 76502
Mike G.

Mike G.

WDF520PADM7, Arrived on site for unit will turn off in med cycle, checked unit and found no error codes and found when vent fan starts unit will turn off unit will need vent assy and gasket checked unit for water leaks and no leaks found at tim of srv... ordering part per JA r/s next apt for 4/27/18 customer is not able to be home for srv on 4/27/18 and is wanting next apt for 5/2/18

Near Kendra Dr, Temple, TX 76502
Kevin B.

Kevin B.

Arrived on site and found a van lights are constantly on, sent oven into diagnostics and found under oven light door is registering as closed and load is showing off. Spoke with Jenn air tech line SR7721824324 Kathy, she has an internal notation that this is a Software issue they are aware of but currently there is no fix available. A service pointer to correct the problem will be released sometime in the future.

Near E Evans Rd, San Antonio, TX 78266
Steve C.

Steve C.

Arrived on site for the unit control panel started to smoke. Removed the control panel and found the control has shorted and melted. Called Whirlpool Sr#7721824192 Andrew and advise safety will contact customer. All water connections were dry at the time of service.

Near Andele Way, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived on site for improper operations. Tested all functions and all working properly. There were no water leaks. Instructed customer to let us know if any other issues arise.

Near County Rd 120, Marble Falls, TX 78654
Mike G.

Mike G.

WED5000DW2, Arrived on site for unit take to long to dry, checked unit air flow with vent hose hooked up and unit has very week air flow removed vent hose from unit and unit has good air flow found that the customer will need vent from the wall going out side cleaned out, checked nd cleaned out all lent found from unit, unit checked fine at this time.....

Near Autumn Wood, Temple, TX 76502
Mike G.

Mike G.

WED5000DW2, Arrived on site for unit take to long to dry, checked unit air flow with vent hose hooked up and unit has very week air flow removed vent hose from unit and unit has good air flow found that the customer will need vent from the wall going out side cleaned out, checked nd cleaned out all lent found from unit, unit checked fine at this time.....

Near Autumn Wood, Temple, TX 76502
Mike G.

Mike G.

WED5700VW0, Arrived on site to install new timer checked and cleaned out all lent found from unit and tested unit after repair and unit is heating and has good air flow unit checked fine at this time....

Near Hogan Rd, Temple, TX 76502
Mike G.

Mike G.

WED5700VW0, Arrived on site to install new timer checked and cleaned out all lent found from unit and tested unit after repair and unit is heating and has good air flow unit checked fine at this time....

Near Hogan Rd, Temple, TX 76502
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced adjuster and leveled the unit, everything tested good. Collected 129.89 on check.

Near South Bay Ln, Austin, TX 78739
Lou S.

Lou S.

arrived on site to inspect noisy dryer. Upon inspection, I turned the drum and found that the unit was making an extremely loud metal to metal grinding noise. I removed the top of the unit and found that the control bracket was missing a screw and it was resting on the outer portion of the drum and was causing the grinding sound. I replaced the screw and set the bracket back in place and tested the unit and the unit operates as designed. No lint observed during service.

Near Brave Face St, Leander, TX 78641
Thomas L.

Thomas L.

Arrived on site for Noisey operation and no cool condition. Turned breaker back on to power up unit. All operations started up now normal. All water connections were dry.

Near Hwy 1869, Liberty Hill, TX 78642
Brandon C.

Brandon C.

Arrived on site for unit not draining, found bad drain pump, I replaced drain pump, unit tested good. Also found a kink in the drain line that was preventing a good flow. Collected 108.24 on cc

Near Austral Loop, Austin, TX 78739
Nathaniel B.

Nathaniel B.

Model GX5FHDXVY04, Arrived on call for improper temps in unit, previously found evap fan running while unit was in defrost, found only top half of the freezer evap coil built with ice which is a indication of incomplete defrost, called whirlpool tech line and talked to kevin file number 7721820855, freezer sensor reads 13.7 k ohms at 60 degrees which is with in range, checked fresh food sensor and was out of range replaced control and fresh food sensor harness freezer sensor harness not needed and programed control, and instructed customer to allow for 24-48 hours for proper cooling, no water leaks at time of call, call complete.

Near Wiltshire Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model GX5FHDXVY04, Arrived on call for improper temps in unit, previously found evap fan running while unit was in defrost, found only top half of the freezer evap coil built with ice which is a indication of incomplete defrost, called whirlpool tech line and talked to kevin file number 7721820855, freezer sensor reads 13.7 k ohms at 60 degrees which is with in range, checked fresh food sensor and was out of range replaced control and fresh food sensor harness freezer sensor harness not needed and programed control, and instructed customer to allow for 24-48 hours for proper cooling, no water leaks at time of call, call complete.

Near Wiltshire Dr, Hutto, TX 78634
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the outer door glass and door gasket. Installed an installation strip as advised in a service pointer. Tested unit and unit tested good. Advised customer of my work. No gas leaks detected during service.

Near Brenham Ln, Leander, TX 78641
Mike G.

Mike G.

MGR8700DS3, Arrived on site for broiler not working checked unit and found that the broiler ignitor is not Sparking replaced broiler ignitor checked unit and found that the broiler is now now lighting checked unit for gas leaks and no leaks found at time of srv... unit checked fine at this time....

Near Bishop Dr, Waco, TX 76710
Mike G.

Mike G.

MGR8700DS3, Arrived on site for broiler not working checked unit and found that the broiler ignitor is not Sparking replaced broiler ignitor checked unit and found that the broiler is now now lighting checked unit for gas leaks and no leaks found at time of srv... unit checked fine at this time....

Near Bishop Dr, Waco, TX 76710
Mike C.

Mike C.

Whirlpool microwave WMH32517AS1 Arrived to check unit for not heating. Found 122 volts at high voltage transformer input side. Found capacitor and diode have shorted out the magnetron. Installed new capacitor, diode and magnetron, checked operation and unit checks good. MW140 $159.99 - Magnetron $149.97 - Capacitor $67.65 - Diode $45.64

Near Pedernales Falls Dr, Georgetown, TX 78633
Dona W.

Dona W.

Arrived on site for knocking noise, found hot and cold water hoses swapped on back of unit, when valve turning on and off hoses hitting back of machine. All parms checked good, all water connections dry. Customer will swap hot and cold. Customer needed to pick up kids. No abnormal noises no errors. All operations normal.

Near Catalpa Ct, Belton, TX 76513
Thomas L.

Thomas L.

Arrived on site for inspection of unit that caught on fire. Found that the entire control panel area was charred from fire that happened in left side of the control board. Control panel 4451063 is discontinued. Main control board 4448869 is discontinued. The entire wire harness for both units would have to be replaced. Due to heat it appears that the wave guide got damaged and that is not a replaceable part. My opinion is that this unit is not repairable and I would be afraid that every electrical component in both unit would have to also be replaced as it is still not for certain which part caused fire. This unit also caught house cabinet on fire as well. The customer has expressed that they could never trust this unit again.

Near Tarbet Trail, Horseshoe Bay, TX 78657
Mike G.

Mike G.

WDTA50SAHW0, Arrived on site to install new OWI sensor checked unit after repair and unit washing and element is heating checked unit for water leaks and no leaks found at time of srv...l unit checked fine at this time....

Near Carolinda Dr, Waco, TX 76710
Mike G.

Mike G.

WDTA50SAHW0, Arrived on site to install new OWI sensor checked unit after repair and unit washing and element is heating checked unit for water leaks and no leaks found at time of srv...l unit checked fine at this time....

Near Carolinda Dr, Waco, TX 76710
Dona W.

Dona W.

Arrived on site for fridge drawer not shutting because of ice build up, defrosted full evap, replaced evap cover with new screws on top, installed wire harness. Verified temps unit checked ok, customer to monitor, all water connections dry.

Near Beachcomber Dr, Morgan's Point Resort, TX 76513
Lou S.

Lou S.

arrived on site to inspect refrigerator not cooling. Upon inspection, I found that the evaporator cover had ice buildup on it. I was able to get the Evap cover off to inspect the Evap coil and found a large amount of ice buildup on the coil. I advised the customer that they would need to defrost the unit before I could go any further with service. I had the customer sign a waiver and advised the customer to put several towels down around the unit due to water spillage. Also advised the customer to use a wet/vac to vacuum up as much water as they could to protect their floors. Office to order Evap cover and return service is scheduled for 04/26/18 CS. I will return with RC Thermistor. No water leaks observed during service.

Near Abbot Cove, Volente, TX 78641
Luis M.

Luis M.

Refrigerator-installed water line to unit

Near Big Brown Drive, Austin, TX 78737
Brandon C.

Brandon C.

Arrived on site for dishwasher not cleaning dishes, found power getting to wash motor, found bad wash motor. I replaced sump, unit tested good, water lines were dry at time of service.

Near Sea Hero Place, Austin, TX 78737
Thomas L.

Thomas L.

Removed and replaced fresh food section door due to surface rust with permission of factory. All water connections were dry.

Near Quail Trail, Marble Falls, TX 78654
Nathaniel B.

Nathaniel B.

Model WRT111SFDW03, Arrived on call for buzzing noise from unit, found ive buildup only around fan motor, tested defrost and is good and cleared ive from evap fan and has good speed and no noise, sealed were inside liner meets outer cabinet on both sections due to air infultration to the fresh food and freezer causing ive around the evap fan motor, no parts needed, call complete, unit is not connected to water.

Near Lampting Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRT111SFDW03, Arrived on call for buzzing noise from unit, found ive buildup only around fan motor, tested defrost and is good and cleared ive from evap fan and has good speed and no noise, sealed were inside liner meets outer cabinet on both sections due to air infultration to the fresh food and freezer causing ive around the evap fan motor, no parts needed, call complete, unit is not connected to water.

Near Lampting Dr, Pflugerville, TX 78660
Connor M.

Connor M.

KUDC10FXSS4 kitchenaid dishwasher Control-198.42 wire harness-115.30 arrived on site to test unit for smoke and arching coming from control panel. Found control caught on fire and melted harnes where power goes into control. Will need harness and control to repair unit. Sw approved 5/1

Near West Ave, Austin, TX 78705
Connor M.

Connor M.

KSGG700ESS0 kitchenaid range Cooling fan-105.61 labor-169.99 arrived on site to test unit for not baking giving error code of cooling fan too slow. Diagnosed bad cooling fan. Replaced cooling fan and checked all function. Unit working properly at time of service.

Near West Ave, Austin, TX 78705
Daniel  A.

Daniel A.

WFW95HEDC0 Washer not advancing certain cycle. Ran diagnostic. Error code F1E1. ACU corrupted. Replaced ACU. checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near Verde Trce, Bulverde, TX 78163
Daniel  A.

Daniel A.

MHW3505FW1 Not washing/drain pump on continuously. Diagnostic error for no fill long fill. Verified no pressure hose/hot -cold incoming water. Replaced pressure sensor b normal operation after service. Checked water inlet and drain hoses. No leaks detected

Near Verde Trce, Bulverde, TX 78163
Brandon C.

Brandon C.

Arrived on site for unit not draining, found bad drain pump, also cleaned out drain line, unit tested good.

Near Lipan Apache Bend, Spicewood, TX 78669
Lou S.

Lou S.

arrived on site to inspect oven not heating. Customer advised that she turned the unit on preheat at 350 degrees and when she came back to put food in, the unit was still at 100 degrees. I placed unit in bake mode at 350 degrees and checked the Ignitor. The Ignitor never engaged. I checked ohms at the Ignitor and it was open. I installed an Ignitor and tested the unit and the unit operated as designed. No gas leaks detected during service.

Near Prize Oaks Dr, Cedar Park, TX 78613
Luis M.

Luis M.

Refrigerator-installed update fresh food evaporator,compressor and filter drier

Near Wingreen Loop, The Hills, TX 78738
Joseph C.

Joseph C.

WDF330PAHS1 I’ve done site for “wash cycle not working” complaint. Inspected unit and found water supply valve shut off. Cut water on and tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Abbey Glen Ln, Austin, TX 78753
Robert J.

Robert J.

WFG505M0BS2 Whirlpool has range

Near E Fm 150, Kyle, TX 78640
Nathaniel B.

Nathaniel B.

Model AMV1150VAS5, Arrived on call for microwave not heating found unit drawing 4 watts when running, found cap, diode and mag are bad, replaced all 3 and tested and all checks good, unit is know heating, call complete.

Near Halo Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model AMV1150VAS5, Arrived on call for microwave not heating found unit drawing 4 watts when running, found cap, diode and mag are bad, replaced all 3 and tested and all checks good, unit is know heating, call complete.

Near Halo Dr, Pflugerville, TX 78660
Dona W.

Dona W.

Arrived on site for unit leaking profusely from door, found leveling legs were low. Raised legs. also found crack on left and right hand side of inner door, latch is broken off of UI side, will need latch kit, and UI and inner door. Water connections are dry. Has been leaking for a couple months, customer has still been running, took pictures of flooring. May need authorization. Leaking stopped once legs were leveled. Erika assisted with parts office will need to reschedule.

Near N Beal St, Belton, TX 76513
Dona W.

Dona W.

Kesha file#7721815050, spoke with tech line. No errors heater ohms correctly, voltage good from control to element. Incoming water temperature 126degrees. Rinse aid has been turned up to 3. All operations are working correctly at this time. Discussed with techline that customer needs to run water prior to starting load, if delayed always purge water before running. Per customer dishes are clean but not all are dried. Did not feel as though it was hot enough inside and dishes did not feel hot. All water connections dry.

Near N Beal St, Belton, TX 76513
Lou S.

Lou S.

arrived on site for dishwasher with error code F2E2. Upon inspection, I attempted to place the unit into diagnostics, but the unit would not respond. I disconnected the UI from the main control and turned the power source on and the units drain pump activated. I reconnected the UI to the control and still had no operation. Office to order UI and schedule return service. I will return with the main control on next service date. No water leaks observed during service.

Near Maurice Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

Arrived on site for washer not draining, I found broken lid switch, replaced lid switch, unit tested good. Water lines were dry at time of service.

Near W Hwy 290, Dripping Springs, TX 78620
Lou S.

Lou S.

arrived on site for refrigerator/freezer not cooling. Upon further inspection, I found that the freezer coil had not frost pattern. I felt the compressor and it was cold to touch. I verified ohms to the compressor and verified ohms to the start device and found that the wiring was not correct. I corrected the wiring and tested unit and the unit tested good. Unit began to cool as designed. No water leaks observed during service.

Near Maurice Dr, Cedar Park, TX 78613
Mike G.

Mike G.

WDF520PADW7, Arrived on site to install new OWI sensor and motor and pump checked unit after repair and unit is now washing and heating checked unit for water leaks and no leaks found at time of srv... control is not needed unit checked fine at this time....

Near J L Brazzil Loop, Waco, TX 76705
Mike G.

Mike G.

WDF520PADW7, Arrived on site to install new OWI sensor and motor and pump checked unit after repair and unit is now washing and heating checked unit for water leaks and no leaks found at time of srv... control is not needed unit checked fine at this time....

Near J L Brazzil Loop, Waco, TX 76705
Connor M.

Connor M.

MAV2755AWW may tag washer Arrived on site to test unit for not working. Fiund unit not operating on any cycle. Found if plug is pushed at a certain angle while plugged into outlet unit would come on and operate as designed. Instruct customer on having outlet replaced by an electrician. No leaks detected.

Near Bierce St, Austin, TX 78701
Connor M.

Connor M.

WFG530S0ES1 whirlpool oven Arrived on site to test unit for gas smell when not in use. Insoected all connections. Unit has already been bubble soaped by plumber. All connections checked fine visually. Tunred gas on and was unable to smell it until unit was moved. Gas line connected to range is slightly too short, causing tension to be put on it when moved. With out proper instrumentation i am unable to accurately locate leak. My guess would be related to the short gas line. If gas line is the root of cause it will need to be replaced by rhe builder as it is not considered part of the appliance. Instruct customer on cintacting gas company to have leak diagnosed with correct tools.

Near Rainey St, Austin, TX 78701