"Arrived on site to follow up on ice machine not producing ice. On door open I found the unit very hot on the inside, with no cooling at all. I found green trails running down the back, and green drips in the unit. Advised customer the unit has a corroded sealed system that's full of contaminants and would require an entire sealed system rebuild to resolve. Due to age of unit I recommended replacement / no repair. Call completed, no parts used."

arrived on site to test unit for unit giving F1E0 error internal board malfunction. Test unit and found and board. Replaced board test unit and unit test good job complete. W11620481

Arrived on site for washer walking out of position . Found one of leveling legs on pedestal was off balance due to locking nut not being locked in place . Adjusted leveling feet . All checked normal in diagnostics. Job complete. No parts installed.

Arrived on site to test unit for unit not getting to temp. Calibrated unit and unit test good Average temp when set to 350? its 357?. Job complete. NO PARTS USED.

"Arrived onsite and replaced parts related to ice production and leaking issues. All checks good. Advised customer on repair items and purposes. W10846539, W11482383, W11658802, W11159728, WPW10577864"

Arrived on site for oven not starting or heating . Found door latch broken and UI buttons not functioning properly. Ordering ui and door latch . Unit is in warranty per SC. No cosmetic or instructs . Call to set return . No parts installed today .; ordrng 1 W10883049 (Door latch)

"Arrived on site to test unit for noise. Tested unit found clunking sound present. Took unit apart and inspected, found bearing rubber completely fallen apart. Installed repair kit (4392065) and tested, unit is now running as designed. Advised customer to not overload the dryer. Job complete."

"Arrived on site for dishwasher needing previously diagnosed control w10804118, stat wp661566, owi wpw10705575, heater w10518394, and dispenser w10815478. Installed parts and tested unit. Found no leaks and it working as designed. Call complete"

"Arrived onsite for water continues to enter dishwasher and leaks out. Upon arrival,inspected unit. Found water valve weeping and water stream coming from inlet on inside of tub. Unit does drain correctly. Need to replace valve. Turned supply water off. Ordering Water fill valve and control to have on hand. Office to reschedule ; ordrng 1 W11175771 (Valve) and 1 W11305308 (Control)"

Arrived on site to replace console. Replaced console test unit and unit test good. Job complete. W11460908

"Arrived on site for a washing machine that has a locked lid and water at the bottom of the washer. Inspected unit and work area. The customer advised that the unit just stopped in the middle of the wash, and has not been running since. I did find the washer full of water and getting access underneath. I did not find any wires broken and checked resistance on the drain pump. I found the drain pump open and the drain pump had internally combusted. I replaced the drain pump and checked my loads from the control. I found all loads within range. I tested the unit and found the unit continually stuck in a drain due to water being stuck in the washer for the past week and a half. I replaced out the control in around the unit through an auto test. The unit ran and operated as designed with no leaks present during operation. Call complete."

"KRMF706EBS01 Arrived to inspect no cool. I found the source of the leak at the dye drier connection and I removed and replaced the drier to correct. The customer advised the last repair did not last overnight. I vacuumed the system to 270 microns and then it held below 500, reaching 470 microns after approximately 15 minutes and steadily tapering off, towards the end of the monitored time. The increase in microns is likely due to the fact the system had a severe leak and lost refrigerant while running, creating a vacuum in the low side and when shut down, it drew significant moisture. The customer will contact us if issues persist. No water connections to unit."

Arrived on site to inspect unit for burners not heating. Upon closer inspection found cord was hooked up backwards. Swapped cord around but after doing so one on the leads pulled out of eyelet due to improper crimping. Informed customer that power cord will need to be replaced to get rid of power supply issue that is currently apparent due to cord not being set up properly. Job complete. NO PARTS USED

Arrived on site replaced drain pump W10876600. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete

"MVW7230HW1 Arrived to inspect noise. The customer advised the sound was similar to grinding gears. Service test mode had F6E3 and I cleared for testing, also attributing the stored error to the possibility of the error to gear case/motor issues and over-currenting, known to occasionally cause that error. During manual test modes, I could hear excessive gear noise at lower spin speeds. Inspection of the motor and gear case area reveled the presence of oil in an apparent recent leak, series of events. Further inspection revealed parts of a garment had wrapped around the upper shaft, damaging the inner seal and causing water to incur into the planetary drive area and subsequent loss of oil at the motor end. I moved and replaced the gear case and slider and then calibrated the control. Testing in automatic and manual modes proofed the issue as resolved and the unit operated as designed, with all functions present. No leaks observed during service."

"Arrived on site for not heating correctly, upon arrival, test unit by preheating oven to 350. Used thermocouple to monitor temperatures. Unit preheated correctly then began to heat cycle. Averaged 3 cycles and get an average of 356. Unit is operating as designed. After series of questions with customer, he said all of his foods are cooking correctly. I believe inspector used incorrect thermometer when testing. Unit is operating as designed. Job complete. No parts needed"

"Arron site to replace door latch diagnosed on previous trip. Replaced latch, tested unit, unit is running as intended. No leaks present at this time. Job complete. Used W11513248"

"Arrived on site to test unit for LF error, tested unit found 3 errors all related to failed water valve, replaced water valve and tested, all components are activating and running good in diagnostics, unit is running as designed, no leaks detected job complete replaced W11165546"

Arrived on site for unit not heating properly. Upon arrival inspected unit. Found that heating element were not properly. Secured to the cabinet. Preventing the unit from heating evenly. Secured elements properly to brackets. Tested unit and unit is now functioning properly. Job complete.

"Arrived on site for dishwasher needing heater w10518394, dispenser w10815478, control w10804118, owi wpw10705575, stat wp661566 and upper and lower spray arms wpw10317197 & wpw10319027. Tested unit and found no leaks and working as designed. Call complete"

"Arrived on site to replace upper interlock. Replaced interlock and screws and replace fuse as well. Test unit and unit heating correctly and working as designed. W11707084, W11551558, 8169479 x2"

Arrived on site for under microwave light staying on at all times. Found no bulb. Used test bulb to confirm light stays on. Replaced control board . Customer provided new bulb. Verified operation. Call complete.

"Arrived on site for not draining, upon arrival,inspected unit and there is water sitting at bottom of tub. Ran drain but motor only hums. Ran diagnostics and get error codeF8-E2 drain motor electrical issue. Drained out all water with shop vac. Removed drain pump and found debris lodged in impeller. replaced Drain pump W10876537. Test unit and fills but wash motor never operates. Am able to drain. Ran diagnostics again and get F4-E3 motor not operating. Need to replace sump and motor. Replaced sump and motor W11025157 and re test unit. Unit is now operating as designed. No leaks present at this time. Job complete"

"On arrival verified complaint of unit shredding clothing. Visual inspection of the drum found burrs. Showed customer burrs. Recommend replacing inner basket. Ordering inner basket 1x W10554251. Office to reschedule. No parts installed, ; ordrng 1 W10554251 (Inner basket)"

"MVWB965HC0 Arrived to inspect non-operation and noise. Service test mode showed F7E5 and F5E2 as the only stored error codes and I cleared for testing. The slider would not engage an I inspected. The upper and lower seals had ruptured and allowed oil and water to pass through the gear case assembly, resulting in corrosion that had locked the slider in place. The unit will require the gear case and associated parts, including the rotor due to severely damaged teeth. Testing the water complaint, I found the valve assembly fully working and I suspect the customer complaint for no water was due to the software locking the water system out for flood prevention. No leaks observed during service. ; ordrng 1 W11393684 (Gear Case) and 1 W10754161 (Rotor) and 1 W11550891 (Agitator)"

"Arrived on site to replace previously diagnosed parts. Replaced evap motor (W11452196) and main control (W10843055) and tested, unit is now running as designed, no leaks detected, job complete."

Customer complaint is that it takes multiple loads to dry. Verified voltage and polarity. It is good. Ran vent test and it came back red. Disconnected vent line and ran cycle test again it came back green. Ran cycle for 30 min and it was cycling greater than 200. Unit is currently working as designed. House needs builder or vent cleaner. Job complete no parts installed.

"Arrived on site for a refrigerator that is still leaking from the icebox adapter. Inspected unit and worked area. The customer advised they noticed that it was still leaking after the bottom drawer had completely overflowed and then they noticed water drip edge from the icemaker assembly down the backside of the wall. I did confirm the customers, complaint and cold whirlpool Tech line. I spoke to Andrew SR# 7738951147. He advised that there was a known issue with that, and that there was a special adapter kit that needed to be ordered instead of the traditional ice box adapter on the repair parts page. He advised to remove all the perma gum and replace the adapter with the new adapter kit. Ordering the kit, but the office will need to contact the customer about to reschedule date due to limited parts availability.; ordrng 1 W10648043 (Adapter)"

Arrived on site to test unit for door not closing and unit not starting at apartment 110. Found unit not starting due to door latch not closing correctly. Removed front panel and secured latch correctly. Closed the door and unit working as designed. No parts used.

"Arrived on site for unit not powering on. Upon arrival, inspected unit and observed drum light also not operating. Did polarity test and there is zero voltage from both legs. Found breaker on off position. Restored power and test unit. Unit is operating as designed. Job complete"

"WMH78519LZ00 Arrived to instal previously ordered part. The part ordered by the prior tech was not for a microwave and I marked as incorrectly ordered. I diagnosed the shorted harness to the line VAC supply for the left side element, which had shorted direct to chassis under the upper air guide. The interlock assembly that had been recently replaced had catastrophically failed, due to the nature of the short to chassis and welded contacts together within a microswitch, permanently. I performed a temporary repair to the harness and the failed interlock switch and we will return with the correct parts. Installation of the fuse after the temporary repair allowed the unit to regain full operation. Office to contact the customer to arrange return service. ; ordrng 2 W11197766 (Interlock)s and 1 W11302364 (Harness, Main)"

"Arrived on site for a washing machine that is leaking. Inspected unit and work area. Customer advised that the unit leaks specifically on cold water washes and seems to leak right after its done spinning. I inspected the unit and checked for any water debris. I did find water residue around the back and side panels of the unit, but no clear indicator of where it was leaking from. I filled the basket up 2/3 the way up with water and found a slight leak at the valve. I drained out the water and found no water residue or leaking happening underneath the washer. I examined the tub for any cracks and found none. Due to the fact that the customer said this happens during spin and the leak present at the valve, I replaced the tub ting and valve. I tested the unit and found the unit working and operating as designed. I had the customer run a load after I left and told her I would call her back. I called the customer back and the customer advised that the unit had leaked. I called Whirlpool Techline and spoke to Bruce SR# 7738946778. on the complaint and what has been done to this unit, the issue would be with oversuds King in the washer, and that the customer will need to use lighter amount so with their clothes. this point, not to make any for the repair and a half because birds use a clean washer tablet to clean out any exercise inside of her washer. Call complete.W11550886 and W11038689"

"Arrived on site for thin ice. Ran diagnostic found pump shutting off water early,replaced pump assembly ran diagnostics all other test passed. Used part w11542867"

"Arrived on site to install previously diagnosed and ordered parts. Due to the right RC door being damaged, I removed and replaced the RC door and nameplate and tested. Unit is operating as designed. No water leaks observed during service, job completed. LW10912313. W11223753"

Arrived on site to install previously ordered parts. Replaced slider W10734521 and rotor W11260238. Test unit with load of laundry on agitation and spin. All remaining noises are normal for this unit during clockwise to counter clockwise movement during agitation. Unit is operating as designed. No leaks present at this time. Job complete

"Arrived on site to test unit for door not shutting. Inspected unit found both hinges bent. Replaced hinge (WP8534853) and hinge (W11612302), tested unit, unit is functioning as designed, job complete."

Arrived on site to test unit for unit doing different things every cycle ran. Check voltage at junction and found wrong polarity at junction. I was getting 120v to white and 0v to black. Corrected wires at junction test unit and unit test good deleted all errro codes job complete NO PARTS USED

"Arrived on site. Found fresh food fan motor not running,removed cover found ice build up on right section and ice in fan housing,defrosted evaporator replaced cover assembly ran diagnostics good air flow,ran water dispenser test passed ran harvest test passed ran icemaker fill passed,changed defrost setting to basic. Used part w11610999"

"Updated model and serial number. Arrived onsite for unit lid locked. Found latch stuck and clicking. Replaced control and did not completely correct the issue. Reordering control, latch and drain pump. Office to reschedule. Used part W11626074; ordrng 1 W11670519 (Latch) and 1 W11626074 (Control)"

"Arrived on site. Replaced the compressor,drier,evaporator and access stub,vacuumed system down unit kept vacuum recharged system to manufacture spec ran compressor test good frost pattern,reassembled unit checked all lines and tubing connections no leaks."

"Arrived on site to test unit for water leak. Upon arrival customer stated unit is not leaking but unit got stuck mid cycle and would not drain. Ran diagnostic cycle multiple times and all components engaged properly. There was a squeal sound from the belt. Due to intermittent issue recommend replacing cam, actuator, belt, harness and control. Advised customer to run a load and see if issue still persists. No parts installed, ordering parts for return visit, rescheduled for 05/03.; ordrng 1 W11643701 (Lower harness) and 1 W10721967 (Splutch Assembly) and 1 W11481722 (Actuator) and 1 W11239857 (Belt) and 1 W11513246 (Control)"

Arrived on site for refrigerator needing handle w10837029. Upon arrival reconfirmed issue and installed part. Found u it working as designed. Call complete

"Arrived on site for leaving clothes wet at end of cycle and taking longer than normal to complete cycles. upon arrival,ran diagnostics and get error code F8-E1 long fill. Inspected supply and water is half way turned off. Opened valve correctly. Tried clearing off error code and panel not responding. Tried to power off and panel is not responding. Had to unplug unit to cycle power.Ran a load of laundry. Found unit does not actually spin and only tumbles on all speed levels. Need to order console, stator, rotor and return with control. Office to reschedule ; ordrng 1 W11325580 (Console) and 1 W11354541 (Stator) and 1 W11314361 (Rotor)"

Arrived on site for dryer not starting correctly when more then two shirts were put in. Upon further inspection I found belt twisted around idler and drum and not grabbing to drum and motor properly. Replaced belt due to it being worn down and tested u it with laundry the customer provided. Found unit working as designed. Call complete

"Arrived on site to test unit for water leaking behind dispenser, customer played video of the noise and also stated that dispenser stop working for about a week and then started to work again, explained to customer that the noise in the video is not water leaking but unit is going through a defrost cycle with water dripping on the heater causing noise, advised customer to monitor the dispenser, if it stops working again, then dispenser switch and control will need to get replaced, at this time unit is running as designed, no leaks detected job complete no parts installed"

"Arrived on site to test unit for noise. No noise present at the time of service but due to it being an ongoing issue replaced shroud (W11556315), blade (WP12825803), and motor (W11613295). Unit is running as designed, job complete."

Arrived onsite for failed motor assembly. Replaced the motor assembly and tested. All checks good. Unit is now operating as designed. W11025157

"Arrived on site to inspect unit for tripping breaker. Upon closer inspection found unit tripping on gfci outlet. Inspected power cord and compressor unit is reading properly all grounds being recognized. Tried unit on different outlet, unit is running as intended. Informed customer that issue is the gfci outlet the unit itself is running as intended. Job complete."

"Arrived on site to test unit for no water, tested unit found inlet valve humming but no water, inspected water line and found water is shut off, turned on water and tested, unit is now running as designed, no leaks detected job complete, no parts installed"

"Arrived on site for unit not heating, ands timer not advancing. Upon arrival,test polarity and is good. Test airflow and is good. Test unit and Found timer intermittently is not operating and need to wiggle around. Once I got timer responding correctly, I test unit on regular intellidry and timed dry and unit is heating correctly. Also observed that during temperature heat cycles, unit does dont always ignite. Found timer indeed is not advancing. Need to replace timer and ordering correct igniter to have on hand; ordrng 1 WP33002803 (Timer) and 1 WP33002789 (Igniter)"

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the wire harness and tested the unit. Found the unit working and operating as designed with no leaks. Present during operation. Call complete.

"Arrived on site for making squeaking and rattling sounds. Upon arrival test agitation and spin without water or laundry and operate correctly. Inspected suspension and is good. Ran agitation and spin with laundry and getting noises per complete. Raised unit to inspect lower components. Found belt and cam pulley very worn. Inspected gearcase and is good without any signs of leaking oil. Replaced Belt W11239857, cam W10721967, and actuator W10913953. Test unit again with laundry. Unit is operating as designed with no uncommon noises. No leaks present at this time. Job complete"

"Arrived on site to diagnose oven that had issues running the oven side. Customer could only get some functions to work through the app, but the buttons did not respond. Found oven button opens settings, and favorites doesn't work at all. Factory reset did not resolve. Replaced console and retested. Verified proper operation. Repair completed. Parts used - W11600321."

"Arrived on site for a dryer that will not respond to any controls. Inspected unit and work area. The customer advised that the unit has power because the dryer drum light is on when you open the door, but the control panel will not turn on. I gained access to the controls and found the controls completely lit up. I checked voltage going to the control and found proper voltage and polarity. Check voltage going to the user interface and found proper voltage. I replaced control panel and tested the unit. The unit began to work and operate as designed. Call complete. W11413566."

Arrived onsite for range oven not working. On install the oven would not come on gain access to the igniter and it was 64 ohms. Testing to oven regulator and there was no voltage to the regulator. Tested at the control board and there was 124 vac. Chased it to the igniter and on one side I had the 124 vac the other side was 0 vac. When I went to disconnect the igniter and one of the pins pulls out of the connector. I reseated the pin and plugged everything in and tried the bake setting again. The unit ignited this time and it heated to 350?.the unit is operating as designed and no gas leaks detected during service. No parts were installed.

"Arrived on site to test unit for low ice production. Customer stated ice in the ice bin froze into a big chunk and would not dispense, also ice production has went down significantly. Only a third of the container in a 24 hour period. Temps of FC on arrival was 23?. Contacted techline to document SR#7738944491, per techline unit is not getting cool enough to reach the threshold for IM to harvest. Activated evaporator fan, good airflow throughout the FC. Exposed evaporator, found no frost pattern. Activated cooling test in diagnostics, evaporator developed ideal frost pattern. Will need to order additional parts to ensure completion on return visit. No parts installed, ordering parts, office to reschedule.; ordrng 1 WP2188820 (Thermistor) and 1 W11629268 (Evap thermistor)"

"Arrived on site to diagnose washer making noise when running. Tested unit and verified some bottom on screeching from belt. Found belt marks on cam, and belt making noise. I raised the feet to lift the unit as well. Need to return with new belt and cam to remove noise. Office to schedule. ; O-emld tckt"

"Arrived on site to install previously diagnosed and ordered part. Due to the FC door being damaged, I removed and replaced the FC door and tested operations. Unit is operating as designed. No water leaks observed during service, job completed. LW10638683"

"Arrived on site for dryer not heating. Upon arrival confirmed failure and found element coil close to grounding replaced element 279838, and stat 279816.tested unit and found dryer working as designed but there was a clog in venting that will need to be cleared from home vent before dryer can be used. Call complete"

Arrived on site for center burner of cooktop turning off. Confirmed flame stops when moving from main burner to simmer. Removed top panel. Replaced valve. W11246817. Verified operation. Call complete.

"Arrived on site , replaced water valve assembly. W11172234 . Ran diagnostics got pound grinding noise during agitation . Found collar on slider is shifting . Replaced slider W10734521. No leaks detected at this time . Job complete"

"Arrived on site to test unit for leaking water, customer stated that water is not draining after first use, tested unit found that no high drain loop is installed and disposal plug not removed, installed loop and removed disposal plug, tested u it unit is now running as designed, no leaks detected job complete no parts installed"

Arrived on site for sealed system repair. Upon arrival couldnt make contact with customer. Notified office and office will have to reach out to reschedule and have updated contact information for Customer ; O-emld tckt

"Arrived on site to install previously diagnosed and ordered part. Due to the RC door being damaged, I removed and replaced the RC door and tested. Unit is operating as designed. No water leaks observed during service, job completed. LW10573360"

Arrived on site to test unit for glass splitting from frame. Found right side of cooktop coming apart from frame. Will order new cooktop office to reschedule ; ordrng 1 W11051486 (Cooktop)

"On arrival verified unit not cooling. Found Incomplete frost pattern after running for over 30 minutes. Unable to take amp draw of compressor. Did not find much heat being transferred at FD. Recommend compressor, evap, coupler for both sides of evap, filter drier, access port, and nitrogen. Ordering all parts. Office to reschedule. ; ordrng 1 W11580057 (Compressor) and 1 W11625643 (Evap) and 1 W11504415 (Coupler) and 1 W11504450 (Coupler cap to evap) and 1 wpw10143759 (Uv drier) and 1 w11506635 (Access valve) and 1 Notrogen (Nitrogen)"

"Arrived on site for a refrigerator that stopped cooling again. Inspected unit and work area. The customer advised that the unit had powered off again, and was not cooling for the course of at least eight hours. He showed me a video of what was happening and the interior and ice paddle lights were flickering on and off but no other components were running. I found the unit cooling and operating as designed around the unit through diagnostics. Ran through all general testing and could not get the unit to re-emulate the same issue. I called whirlpool Techline and spoke to Steve SR# 7738948891. He had me make a few checks, and advised that because the main control had been replaced, he would replace the user interface, emitter board, and receiver board all together. Ordering me a mirror and receiver boards and rescheduled the customer to 4/30. No parts were installed.; ordrng 1 W10898445 (Reciever board) and 1 W10870822 (Emitter board)"

"Arrived on site to test unit for noise and shaking. Inspected rotor, stator and shocks, all are in working order with no visible damage. Ran multiple diagnostic cycles with no noise present. Customer provided video showing the machine making a whirring and clicking noise and unit shaking. Consulted with AM and SW and both said bearings have failed. Requesting 2 hours and 2 man. No parts installed, office to order parts pertaining to a bearing change and office to reschedule.; saved tckt"

"Arrived on site to test unit for poor drying times. Tested unit, unit is heating but vent test is showing that there are restrictions in the vent. Advised customer to clean vent thoroughly before using unit or other parts can start failing on this unit. At this time unit is running as designed, no parts installed, job complete."

"Arrived on site to inspect unit for light cover not coming off. Upon closer found light cover would not budge. Replaced socket light, tested unit, unit is running as intended. Job complete. Used W11594170"

"Arrived on site. Found a defective door,installed new door had ms inspect door good door sealing correctly. Used door w11644055"

"Arrived on site for refrigerator needing auger w11671282, divider wpw10309864, w11378860 spacer, impeller wpw6305-2, gasket wpw67006341. Installed parts and tested unit. Found it dispensing ice as designed, call complete"

Arrived on site to test unit for rattling sound. Found RR bracket was missing mounting screws causing rattling. Used self tapping screws and secured. No parts replaced. Leveled unit and tested to 350? with no issues. Advised customer to download app and connect unit to WiFi. Job complete.

"JMW3430LM02 Arrived to inspect noise. I found the door would not fully close and was causing the interior light circuit to energize, creating a 60Hz hum, until the door was pressed on, activating the switch. The issue had likely burned the interior light out and it will require replacement upon return. The cabinet installation was slightly incorrect, but enough to cause undue inward pressure at the top of the unit and showed as the door inoperability and a slight deformation to the trim piece under control panel. The interlock assembly will be required and and I will also add the hinges, in case of need. The unit will require shimming to prevent lower front vent contact as well. The customer has specified they would like GCO. Office to contact the customer to arrange return service. ; ordrng 1 W11238401 (Transformer) and 1 W10886919 (Lamp) and 2 W11675306 (MW Hinge)s and 1 W11033422 (Interlock) and 1 2Hours (2 Hour Service) and 1 GCO (GCO)"

"Arrived on site to inspect unit for stench. Ran test cycle unit is running as intended. Cannot smell odor due to allergies. Found drain hose a little to far down exit and had scum build up on end of drain hose. Adjusted drain hose to no longer touch Grey water runoff. Recommended running at least 3 clean cycles to alleviate smell, if problem persists recommend returning with inner plastic tub. Job complete."

Arrived on site for nothing. That is too cold. Inspected unit and work area. The customer advised that was not the actual complaint. She advised that the unit will not allow her to cook anything and will flash an error. Message wants the unit gets up to about 175 to 180?. Around the unit three diagnostics in confirmed an F8 E0 (low fan speed under speed) error code. I am ordering both blower fans and will return with the control just in case. Rescheduled the customer to 4/29.; ordrng 2 W11598119 (Blower)s

Arrived on site for lights stay on and do not turn off. Upon arrival test unit and light button does not respond when pressing. Need to replace control. Replaced control W11100652. Test unit and is now operating as designed. Job complete. U1AYAH0APL1

"MBF2254HEW the sealed system has failed and will require replacement. Office to contact the customer to arrange return service, after part authorization. No leaks observed during service. ; ordrng 1 W10160407 (Compressor) and 1 12001919 (Evaporator) and 1 WPW10143759 (Dye Drier) and 1 W10913906 (Service Port) and 1 2Hours (Sealed System Service)"

"WDT751SAPZ0 Arrived to inspect water pooling and non-operation. Discussion with the customer revealed the unit appeared to work on the first few initial attempts, but has recently stopped washing and the customer thought the circulation pump had stopped operation. Service test mode revealed F7E1, F5E1, F9E1 and F10E2, which were cleared for testing. I found and reported anomalies with the VAC supply for the circulation pump and that the impeller was loose, to the MFG engineer. I corrected the pump issue and reassembled finding that after several service test modes, full functionality returned to the machine. I advised the customer to contact us if further issues occur. No leaks observed during service."

"Arrived onsite for range with a fire. On inspection the breaker was tripped, I reset breaker and turn the bake on and it immediately started to smoke. I turn it off and did a close inspection of the burner and found a substance on the burner that was causing the smoke. I cleaned the substance off the burner and restarted the bake to 350?. It smoked at first and the smoke went away after a few minutes. I tested the broiler to 500? and I ran all the burners on high for 5 minutes to stress the oven out. It did not have any issues during the stress test. The unit is operating as designed."

"Arrived on site to add pressure regulator. While replacing found I cut at incorrect location and was unable to finish repair due to improper cut and lack of extra reducing connector will need to order another reducing connector WP4373559 and 8212547RP. Office to reschedule. Used W10823511, WP4373559, WP2198677, w10786952; ordrng 1 8212547RP (Tubing) and 1 Wp4373559 (Reducing connector)"

Arrived on site to replaced door. Replaced door and name plate. Tested unit and now unit is functioning as designed. Job complete

"Arrived on site for not cooling, upon arrival inspected unit and is hot in both boxes. Both condenser and evaporator fans are both on. Compressor is not running. Ran diagnostics to force compressor on and it will not turn on. Removed rear panel to test compressor. Found start device connected to harness but not mounted to compressor. Secured start device to compressor. Test unit and compressor is now starting. Unit is beginning to cool. Unit is now operating correctly. Job complete"

"On arrival verified complaint of unit not draining. Found drain pump is blown and the hoses are fully of debris. Replaced pump and hoses and unit now drains correctly. No leaks detected during service. Job complete. Used wpw10348269, wpw10545278, and 8269144a."

Arrived on site to test unit for not filling properly. Found error f8e1(long fill). Found the way drain was zip tied to valve caused it to close with vibration and use. Removed zip tie and opened valve. Tested unit and found no issues. Unit is now working as designed. No leaks detected. No parts replaced. Job complete.

"Arrived on sight for refrigerator needing sealed system repair. Upon arrival reconfirmed issue and installed uv drier, access valve, and compressor. Pulled vac and recharged system with 54g of r600. Informed customer to give unit 24 hrs to stabilize temps. Call complete"

Arrived on site to diagnose range with 2 burners not cycling. Tested unit ajd found right front and right rear burners are not cycling almost at all. Checked infinite switches and found both associated switches were burnt / shorting. Replaced both RR and RF switches. Tested unit and confirmed proper function. Repair completed. Parts used - WP3149404 / WP3149400.

"Arrived onsite for washer making a squeaky sound. On interior ran the unit in diagnostics mode and why the washer started to spin it was squeaky. Stop the unit and went under no the unit found no oil on the sides but there was slip marks on the pulley. I pulled the pulley down to make sure that there was no oil on the pulley, there was no oil. I installed a new belt and re ran the diagnostic cycle and there was no squeaking with the new belt. Told,the customer that we will know if it fixed when she runs a load. No water leaks detected during service."

"Arrived onsite for unit intermittently cooling. Customer stated unit will cool then intermittent not cool. Ran checks on fans and thermistors and all passed. On arrival unit was cooling. Ordering Ui, door panel and control. Customer needs appointment Before May 2nd. Office to reschedule. ; ordrng 1 W11585971 (Panel UI)"

Arrived on site to inspect unit for not washing. Upon arrival customer stated unit never goes over halfway with water fill. Informed customer that is normal with HE equipment at max unit will use 19 gallons of water informed customer drum itself is 55 gallons to give reference point unit will never go over halfway full with water. Unit is running as intended. No leaks present at this time. Job complete.

"Arrived on site for not making ice. Upon arrival, inspected unit and there is ice in molding but container is empty. Power cycled unit and pressed reset button on ice maker. Unit harvested the current ice and called for water correctly, test sever more times and is operating correctly. No leaks present at this time. Job complete ; ordrng 1 W11700250 (Icemaker)"

Arrived on site for washer leaking . Ran diagnostics and found unit leaking from drain pump connections at tub to drain pump hose . Replaced drain pump W11046209. Still leaking at connection . Ordering tub to drain hose and clamp . No other leaks detected at time of service . Call to set return ; ordrng 1 461971409193 (Tub to hose) and 1 251971304005 (Clamp)

"Arrived on site for ice maker not making ice. Upon arrival confirmed issue and found ice maker thermistor bad. Replaced ice maker w11700250 and found it working as designed with no leaks, call complete"

"Arrived on site to test unit for leak. Tested unit found water lines leaking. Replaced valve (W11220230) as precautionary and installed customer provided water lines. Tested unit, unit is now running as designed, no leaks detected, job complete."

"On arrival verified complaint of timer broken. Installed previously diagnosed parts. Replaced timer and all three knobs job complete, installed 2x w11625514, w11675852, w11685947."

Arrived on site for washer off balance on high speed spin. Upon arrival confirmed failure from video customer provided. Found shock absorbers extremely stiff and not adjusting up or down. Replaced rods and found washer stable during spin. Call complete

Arrived onsite for a refrigerator not cooling correctly and not making ice. I found the evaporator coil completely frosted over. I found no issues with the defrost heater circuit. I found the thermistor in range of where it should be. I found the evaporator fan working as designed. I could force a defrost and the heater worked as designed. I removed all the frost using my steamer and changed the main control. Call complete. USED W11558182.

Arrived onsite for a refrigerator thats not making ice as fast as it was previously. I tested temps and the FC was at -1 degrees and the ice box was at 6 degrees. The ice bucket was full to the top and when I removed the bucket the icemaker went thru a harvest and dumped the ice and the mold filled with water. I cant find anything wrong with the icemaker at this time. I went over making sure the FC door closes properly and showed him how the left side can remain open if it is not closed correctly. I explained that there could have been a defrost issue that has now corrected itself. I did find the right side RC gasket torn at the top and bottom on the inside nest to the mullion and it needs to be replaced. I explained to him to monitor the ice production until we return with the gasket. Ordering W10830274 gasket. RS for Mon 4/29/2024. NO PARTS INSTALLED.; ordrng 1 W10830274 (Gasket)

"Arrived on site to replace previously diagnosed parts. Replaced control (W11201274) and switch (WPW10448876). Unit is still showing F9E1 and F3E1 error code. Inspected unit, found harness leading to drain pump has failed. Will need to order lower harness to fix issue. Ordering part, rescheduled for 4/30. Customer requests 04/26 if there are any cancellations or openings. ; ordrng 1 W10746377 (Lower main harness)"

"Arrived on site to inspect microwave shutting off mid cycle. Upon further inspection, the tenant advised that they went to cook a meal at 2 minutes and the unit tripped the breaker. I tested the unit with a cup,of water at 2 minutes and approximately 30 seconds into the test, the breaker tripped. I cycled power to the unit and retested and it operated as designed. I removed the unit from the wall and gained access to the components inside the casing and tested the switches, fuse, thermostat, magnetron and its thermostat and all components are good. Retested again and the unit operated as designed. Due to the intermittent tripping of the breaker, I removed and replaced the interlocks and main control and reassembled the unit placed it back in its space and retested. Unit is operating as designed. Job completed. W11551558. W11551761. W11552018"