Local Reviews

Rated 4.9 out of 5 stars based on 2022 customer reviews

Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL GI5SVAXVL01 Arrived on site for the unit is not working. Tested the unit and found the display will flash when pressing the buttons. Found the unit will need a new control and will program on next visit. Unit also needs new ff door gaskets due to being torn. Office will need to get autho and reschedule customer.; ordrng 1 CNOTE (AUTHO ) and 1 WPW10310240 (cntrl-elec) and 2 WPW10435969 (gasket-fip BLK)s

Near Co Rd 220, Florence, TX 76527
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH73521CS6 "Arrived onsite for customer complaint of OTR microwave light not turning off. Tested unit and found control replay to socket is faulty. Removed control and installed new replacement. Upon testing new control,found unit would trip breaker. Found replacement control is faulty. Reordering control and bulb per customer request. Also found that unit falls under additional 1 year warranty with builder. ; ordrng 1 W10893407 (cntrl-elec)"

Near Shawlands Rd, Killeen, TX 76542
Kevin B.

Kevin B.

RANGE KITCHENAID KSDG950ESS1 "Arrived on site and replaced orifice holder diagnosed on previous visit, after replacement it is now operating properly. No for the repair is required at this time, job complete."

Near Spyglass Dr, Austin, TX 78746
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site. Check for no operation issues. Found bad door switch not allowing unit to operate. Replaced door switch and cycle, all functions tested OK. Dropping play"

Near Gambel Oak Way, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for fresh food not cooling found unit not defrosting,replaced defrost bimetal ran forced defrost unit ran through a defrost cycle cleared ice from evaporator checked air flow unit working as g as designed."

Near Bramble Bush Dr, Austin, TX 78747
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDC10FXSS5 Arrived on site to test unit for unit making loud noise during drain cycle and panel not responding. Test unit and found glass in drain motor removed glass test unit and unit test good test panel and found shorted panel will need to order new panel WPW10481130 also ordering new retainers WPW10503548 rescheduled for ; ordrng 1 WPW10481130 (PANEL STAINLESS ) and 2 WPW10503548 (RETAINER )s

Near Flagler Dr, Austin, TX 78738
Leonardo C.

Leonardo C.

RANGE KENMORE 36273465691 Arrived on site to test unit for door not opening. Test unit and found broken latch assembly. Can’t find parts number for latch part by be NLA. Need new latch ; saved tckt

Near Thaxton Rd, Austin, TX 78747
Arthur B.

Arthur B.

WASHER GE WPDH8900J1MG "Arrived onsite to install new door boot to front load washer from my prior visit’s diagnosis. Removed front door and removed warped boot. Installed new replacement. Reassembled. Tested unit. Unit now fills,washes,drain and spins with no issues. All water connections were dry at time of service."

Near Birmingham Cir, Killeen, TX 76542
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL MFX2676FRZ00 "Arrived on site ,replaced freezer door . All is sealing normal . No water leaks detected at time of service . Job complete ."

Near Summerhill Cove, Austin, TX 78759
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED7500GC0 Arrived onsite for customer complaint of damage door seal on dryer. Found seal all torn. Removed and replaced seal. Reassembled. Tested unit. Unit heats properly and seal seats food to cabinet. Dryer vent and lint trap was clean of lint at time of service.

Near Embers Dr, Killeen, TX 76542
Scott  M.

Scott M.

DRYER MAYTAG MEDC465HW0 Arrived on site leg replacement and temp switch . Replaced leveling leg . Did not have the correct switch . Marconi parts break break down had switches in wrong location . Ordering correct switch . Please call customer to set return visit . ; ordrng 1 WP8578354 (swtch-temp)

Near Greenslope Dr, Austin, TX 78759
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW8040DW0 Arrived onsite for customer complaint of top load washer still vibrates and shakes when spinning. Tested suspension and found all 4 warn. Removed and replaced suspension. Reassembled and ran test 052. Unit calibrated successfully. Tub now stiff with new suspension. All water connections were dry at time of service.

Near William Tell Dr, Killeen, TX 76542
Arthur B.

Arthur B.

DRYER WHIRLPOOL MEDB835DW4 Arrived onsite to removed and replace blower wheel to dryer from prior tech’s diagnosis. Removed bulkhead. Removed broken blower wheel and installed dryer pads to bottom if motor frame. Reassembled and tested unit. Unit now tumbles and heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Aspen Cir, Killeen, TX 76549
Kevin B.

Kevin B.

WASHER WHIRLPOOL MVWX500BW0 "Arrived on site and found saved code for No fill, long fill. Set washer into diagnostic cycle found water flow is not good. Inspected valves in town they were not turned on very high. After turning up water at source flow has improved. No other issues found with washing machine, quoted customer for a customer education service fee. No water leaks from connections at time of service, job complete."

Near Chickasaw Ct, Austin, TX 78749
Paul R.

Paul R.

WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer that was leaking after a cycle. I tested the unit and found the fill valve housing leaking. Need to replace the housing to complete service. Ordering W11127357 HOUSING. RS for Wed 10/24.; ordrng 1 W11127357 (HOUSING)

Near Ridgelea Dr, Austin, TX 78731
Kevin B.

Kevin B.

COOKTOP GE JGB630DEF1BB "Arrived on site and replaced all parts diagnosed on previous visit. Cooktop is now operating properly. No for the repair is required at this time, job complete"

Near Lendall Ln, Austin, TX 78744
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 "arrived on site to install previously diagnosed and ordered parts. Customer paid in full and agreed to the repair. I removed and replaced the emitter and receiver boards and tested. The unit operates as designed, no water leaks observed during service. Job completed."

Near Johnson Rd, Leander, TX 78641
Lou S.

Lou S.

DISHWASHER GE GDF610PSJ0SS "arrived on site to inspect dishwasher not dispensing detergent. Upon further inspection, I placed the unit in diagnostics and tested with no error codes at the beginning. I tested the dispenser several times ad it opened every time tested. I tested the drain pump, reciprocating pump (sump/motor), and heater and the unit operated as designed. I found a clump of detergent at the opening of the dispenser that was keeping the door from opening. Once I cleared the detergent it operated as designed. No water leaks observed during service, job completed."

Near Cactus Valley Dr, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of water spray from dispenser. Found water splashes out instead of down. Replaced hose and test water dispenser better. No leaks detected at time of service. Job complete.

Near Mendocino Ln, Austin, TX 78737
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Arrived on site for unit not turning in, unit is getting power, needs control board and panel. Need CNOTE part AUTHO. No leaks on site; ordrng 1 WP8535166 (panel-cntl) and 1 WPW10039780 (cntrl-elec)"

Near Andover Dr, Round Rock, TX 78664
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL MMV5000ADB Arrived on site to test unit for unit sparking and smoking. Test unit and found bad diode and capacitor. Customer declined estimate. Job complete

Near Derecho Dr, Austin, TX 78737
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED94HEXW0 Arrived on site and rediagnosed cause of no spin to be shredded belt and seized idler pulley ordering repair kit and bracket to repair. ; ordrng 1 4392067 (dryer repair kit) and 1 W10837240 (bracket)

Near FM1660, Hutto, TX 78634
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW85HEFW1 Arrived on site and installed control and console. Then tested unit. Operating as designed. Left home advised customer on repair. Received call from customer stating same symptoms of failure not continuing through entire load and not draining consistently. ; ordrng 1 CS (DONA) and 1 TROUBLE

Near Grisham Dr, Hutto, TX 78634
Leonardo C.

Leonardo C.

MICROWAVE AMANA AMV2307PFS0 Arrived on site to test unit for open close door error. Replaced interlocks test unit and unit test good unit working as designed and no error codes.

Near Zoeller Drive, Austin, TX 78747
Wesley P.

Wesley P.

FREEZER WHIRLPOOL GI5FVAXVL01 Arrived on site and found unit start device failing. Returning with start relay to repair. ; ordrng 1 WPW10197428 (start relay)

Near Olympic Dr, Pflugerville, TX 78660
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KBFS25EWMS10 "Arrived on site for not making ice . Found IM had failed . One year on parts and labor . Ran successful harvest . No water leaks detected at time of service . Job complete ."

Near Marilyn Dr, Austin, TX 78757
Scott  M.

Scott M.

OVEN WHIRLPOOL WFG510S0AS2 Duplicate call

Near Quail Valley Dr, Austin, TX 78758
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for washer not draining . Ran diagnostics . Drain error code , but in Manuela mode and motor just hummed . Found one of the wires had worked itself out of connection . Rewired connection , tested unit and all checked out normal . No water leaks detected . Job complete ."

Near Stonelake Blvd, Austin, TX 78759
Paul R.

Paul R.

DISHWASHER KENMORE 665.13732K601 Arrived onsite for the dishwasher that the clean light continues to blink and the unit will not turn on. I found the high limit on the tub open causing the issue. Customer wants to shop for a new machine. I charged the customer DW100 LABOR $99.99 + tax and explained the estimate is good for 60 days.

Near Edgefield Ct, Austin, TX 78731
Wesley P.

Wesley P.

OVEN KITCHENAID KEBS209BSS Arrived on site and was able to verify no burning or problems with unit. Advised customer on use and care.

Near Co Rd 395, Taylor, TX 76574
Robert J.

Robert J.

RANGE GE JBS55DM5BB Arrived on job for complaints of run away temperature for front right burner. Found switch not regulated. ; ordrng 1 WB24T10145 (range burner control) and 1 WB30T10132 (range 8 radiant surf)

Near Regina Dr, Buda, TX 78610
Robert J.

Robert J.

WASHER MAYTAG MVWX700XW2 Arrived on job for complaints of not spinning. Found gearcase leaks oil and cam covered in oil. Customer declined repairs

Near Palace Pkwy, Austin, TX 78748
Robert J.

Robert J.

DRYER AMANA NED4655EW Arrived on job for complaints of not heating. Found dryer power supply not correct. No 240v. Customer to get electrical repairs done.

Near Sand Dunes Ave, Austin, TX 78744
Wesley P.

Wesley P.

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived onsite and installed grate kit. All checks good.

Near Will Smith Cir, Hutto, TX 78634
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Arrived on job for complaints of frost and leaks. Drain blockage removed for leak and freezer door switch not detected. ; ordrng 1 WP12466115SP (light switch)

Near E Calderon St, Buda, TX 78610
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5640XW Arrived on site and found unit needing control reset. Reset control and calibrated. All operations checks good.

Near Hathaway Dr, Austin, TX 78757
Chase S.

Chase S.

WASHER WHIRLPOOL MVWX655DW1 "10/19/18 13:09: CS rspndd 10/19 FRI, Called tech line to document findings with water harness test. Found water hardness at 400ppm which was advised is the cause of rusting on dispenser. Was told to refer customer to back to customer care. No further repairs recommended."

Near Aleppo Pine, Elgin, TX 78621
Wesley P.

Wesley P.

DRYER MAYTAG MEDC215EW0 Arrived on site and repaired unit with truck stock fuse. All else checks good. Element not grounded.

Near Heather Dr, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR GE GSHL6PAXCELS Arrived on site and tested operation. Found overload cutting out after short run time. Tested with new overload and start relay. Allowed compressor to run for 30 minutes with no issues and unit cooling properly. Compressor not overheating and all tests good. Job complete

Near Co Rd 108, Burnet, TX 78611
Robert J.

Robert J.

DRYER MAYTAG MEDX655DW0 Arrived on job for complaints of not heating. Customer said heat will not always work but husband moves timer knob and heat returns. Replaced timer and test.

Near Freidrich Ln, Austin, TX 78744
Robert J.

Robert J.

DISHWASHER AMANA ADB1400AGS1 "Arrived on job to replace standpipe and float assembly. After replacement of parts test for leaks,none found."

Near Daly Drive, Austin, TX 78747
Robert J.

Robert J.

DISHWASHER GE GSD2101V35BB Arrived on job for complaints of no power. Found the power supply not correct. Reset power and test. No leaks detected.

Near Pond View Pass, Buda, TX 78610
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF330PAHS Arrived on job for complaints of door not staying down. Replaced pads on hinges. After replacement of parts test door .

Near Eagle Brook Ln, Buda, TX 78610
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on job for complaints of leaks. Moved sound pad it was too low and wet.

Near Via Valmonte, Buda, TX 78610
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRB322DMBM "Arrived on site and replaced brackets and basket diagnosed on previous visit, after replacement no change made to operation. No further adjustments can be made to change customers experience. No water leaks from connections at time of service, job complete"

Near Arikara St, Buda, TX 78610
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and set oven to bake at 450 degrees, oven reached trmperature in expected amount of time. Actual trmperature was 475 when display reached 450, and increaseed to 510 Before dropping to 430. Front of glass on door surface is showing to be 154 degrees after 25 minutes. Spoke with techline as this is considered normal SR7723237995. Calibrated oven down -30 degrees."

Near Twisted Oaks Ln, Kyle, TX 78640
Joseph C.

Joseph C.

OVEN WHIRLPOOL ISG650WS01 "Arrived on site for “broken door handle” complaint. Inspected unit and found door completely disassembled. Reassembled oven door and installed new handle. Unit checks good. No leaks detected, at time of service. "

Near Avenue H, Austin, TX 78751
Scott  M.

Scott M.

OVEN WHIRLPOOL WFG510S0AS2 Duplicate call

Near Quail Valley Dr, Austin, TX 78758
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KGCU467VSS02 Arrived on site to replace ignitor. Went to replace ignitor and found wrong ignitor. Need RF ignitor this ignitor wire is to short. Need black wire ignitor could not find part number will need to research. Took pictures of ignitor I need. Ordering new module WPW10116108 and need new ignitor ; ordrng 1 PARTSEARCH (PART SEARCH) and 1 W10854967 (IGNITOR ) and 1 WPW10116108 (MODULE )

Near Jaborandi Dr, Austin, TX 78739
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRFC704FBS00 Arrived onsite for the refrigerator with a no ice condition. I found the UI not responding to any selections and stuck on cubed ice. Need to replace the UI to further test. Ordering W11099702 PANEL-UI. RS for Tue 10/23.; ordrng 1 W11099702 (PANEL-UI)

Near Matisse Pointe Dr, Jonestown, TX 78645
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KRMF706ESS1 "arrived on site to inspect frost buildup on freezer door. Upon further inspection, I opened the freezer door and found ice built up on the top of the door on the gasket. There was a small amount on both sides of the bottom pan, also. I checked the Evap and it had a nice frost pattern. I found that the freezer door gasket was somewhat pinched near the bottom corners on both sides and much wider towards the top corners of the gasket. I removed the fc door and adjusted the hanging brackets and re-installed the fc door and tested. It sealed much better. I pulled the unit from its space and removed the back cover to expose the unit components. I found that the drain tube was gapped so using manufacturers approved silicone, I sealed the gap. I put the unit back in its space and inspected the rc section and found condensation dripping down the back wall behind the ice box. An adaptor was installed at the previous service call but the ice box was not pushed

Near Bonavista Way, Leander, TX 78641
Joseph C.

Joseph C.

OVEN WHIRLPOOL RBS305PDB6 "Arrived on site for “unit not heating” complaint. Inspected unit and found to be heating, but fan appears to be locked up. Ordering new fan. Return for repairs on Monday 10/25.; ordrng 1 WPW10016550 (blower)"

Near Rutgers Dr, Pflugerville, TX 78660
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for “ice maker shuts off every other day and have to flip breaker, every other day” complaint. Inspected unit and found cause to be indeterminate. Ordering new control. Will install ice maker on return visit.; ordrng 1 W11043763 (cntrl-elec)"

Near Elm Wood Dr, Elgin, TX 78621
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KFIS20XVMS2 Arrived on site and found control failure. Found boards needed to be discontinued and rebuilds not available. Advised customer on findings.

Near Fiore Trail, Round Rock, TX 78665
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL GI5SVAXVB02 "Arrived on site for “no cooling/ui lights up, when buttons pushed” complaint. Inspected unit and found ui faulty. Removed and replaced ui. Unit still not allowing inputs to be performed. Ordering new control. Return for repairs on 10/23. No leaks detected, at time of service.; ordrng 1 WPW10310240 (cntrl-elec)"

Near Maple Leaf Trail, Elgin, TX 78621
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and found washing machine would not enter diagnostic cycle, replaced control board and all function has returned to washer. Ran a calibration cycle and recommended to customer that washing machine magic be used to remove any settlement from standing water. No water leaks from connections at time of service, job complete."

Near Williams St, Seguin, TX 78155
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for heater not working. Test unit and found heater coming on advised customer to use jet dry to help unit dry. Job complete no leaks present at this time.

Near Vicenza Dr, Austin, TX 78739
Paul R.

Paul R.

COOKTOP WHIRLPOOL WFE515S0EB1 Arrived onsite for the range with the oven door not opening or closing correctly. I found the load hinge with a broken weld on one of the pins. I replaced the hinge and the door works as designed. Ms stated the cord is not connected correctly and is loose. I advised ms that the cord is not supplied by the manufacture and she would need to contact the installer to get this repaired. Call complete.

Near Lura Ln, Jonestown, TX 78645
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site for “broken float” complaint. Inspected unit and found broken float. Installed new float. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Grover Cleveland Way, Manor, TX 78653
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for “drain cycle not working properly” complaint. Inspected unit and found large rusty spot, at drain pump connection to tub. Removed drain hose from tub and found rag material with approximately temp hair pins to be blocking drain. Removed all debris. Reassembled components and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Tristam Dr, Elgin, TX 78621
Joseph C.

Joseph C.

WASHER KITCHENAID KAWS700GQ0 "Arrived on site for “not spinning or draining” complaint. Per my previous diagnosis, removed and replaced door switch. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Blue Ridge Trail, Elgin, TX 78621
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for loud noise while dispensing water. Tested water dispenser found noise due to pressure in lines,slightly lowered water pressure found line not fully inserted to valve,installed line fully into valve tested water dispenser unit working as designed."

Near Grimsley Dr, Austin, TX 78759
Clif L.

Clif L.

DISHWASHER FISHER AND PAYKE DD603FCSS Arrived on site to replace inlet valve for dishwasher. Replaced valve and freed check valve for drain line. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.

Near Trailridge Dr, Austin, TX 78731
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived on site. Check for arcing issues. Found back corner of cavity Arced. Sanded down and added touch up paint but will need support for rack. Please send support directly to customer. Job complete; ordrng 1 CNOTES (CNOTES ) and 1 W10749120D2C (SUPPORT )

Near Acorn Rd, Lockhart, TX 78644
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS20XVMS2 Arrived on site for clicking noise. Tested ui diagnosed clicking noise from relay on main control diagnosed unit will need main control. Costumer also stated unit will freeze in fresh food,per service pointer will need cover kit. Main control $149.99 cover kit $99.99 labor(RF320) $169.99 total $419.97 plus tax. Return appt. set for tues 10/23 ; ordrng 1 W10295078 (COVER KIT) and 1 WPW10312695 (CONTROL)"

Near Scott Crescent, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for faulty ice box fan. Ran diagnostics fan not powering on removed ice box fan,installed new ice box fan ran diagnostics fan powering on. Reassembled freezer compartment ran diagnostics good air flow through mice box fan vent unit working as designed."

Near Mesa Dr, Austin, TX 78731
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS526SIAH00 Arrived on site for unit not cooling lights on unit not powering on to cool. After breaker is reset unit will power on and start cooling diagnosed faulty main control. Installed new main control powered unit on unit cooling correctly.

Near Alegria Rd, Austin, TX 78757
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC300ESS01 Arrived on site for door handle issue. Removed handle tightened set screw behind handle reinstalled door handle. Checked door operation good.

Near Avenue F, Austin, TX 78751
Derek S.

Derek S.

WASHER WHIRLPOOL WFW3090GW "Unit leaking from the dispenser, replace valve, did not resolve water pressure is 90 psi, ordering dispenser drawer, unit is model, turned water off, office to reschedule x part , unit 206; ordrng 1 W10580618 (DISPENSER HOUSING) and 1 W10580651 (DISPENSER)"

Near Sandra Muraida Way, Austin, TX 78703
Jonathan  S.

Jonathan S.

REFRIGERATOR JENN-AIR KBFO42FTX02 "Arrived on site to install previous diagnosed part. Removed cover to access power shut off. Removed and replaced control board. Properly fastened wired. Test & checked board for proper operation, checks good. Refrigerator working properly at this time. All water connections were dry."

Near Potter Ln, Georgetown, TX 78633
Derek S.

Derek S.

DRYER WHIRLPOOL WED7500GW0 "Arrived on site to repair unit for not starting, found error f6e2; comm error, found console shorted needs to be replaced, office to reschedule psp part; ordrng 1 W11124266 (CONSOLE )"

Near Beverly Rd, Austin, TX 78703
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL MGDB200VQ0 "Arrived on site for no heat condition. Performed diagnostics. Tested unit, inspected flame. Found improper flame due to air flow and weak thermal fuse. Also found damaged belt and felt. Inspected vent, found dirty. Cleared vent. (DR580 & DR240) Service and labor $199.99, fuse $28.53, belt $64.00 $50.81 plus tax. Customer declined estimate at this time. (DR100) ."

Near Comanche Trail, Georgetown, TX 78633
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 "arrived on site to inspect refrigerator section not cooling. Upon further inspection, the customer advised that she noticed the refrigerator section was not cooling due to having spoiled milk. Using my thermalcouple, I placed my lead at the bottom of the crisper and tested. My temp reading was 36.8 degrees. The customer had the temp setting at 34 degrees. I removed my lead and pulled the pantry drawer out to find a large block of ice on the Evap cover. I advised the customer of my findings. I pulled the unit from its space and removed the back cover to expose the unit components. I found that the drain tube was gapped which could be the cause of the ice buildup. Using manufacturers approved silicone, I sealed the gap and put the unit back in its space. I also found gapping between the rc chamber and chassis which will need silicone to seal. I advised the customer that they will need to defrost the unit due to possible damage if I were to proceed wit

Near Tabernash, Leander, TX 78641
Steve C.

Steve C.

DRYER WHIRLPOOL WED4890XQ0 Arrived on site to replace the motor and blower wheel due to noise and broken wheel. Replaced both parts and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Scenic Trail Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW8500DC4 Arrived onsite for customer complaint of top load washer not power on. Removed console and found control not powering up. Removed and replaced control. Reassembled. Calibrate unit on test 052. Unit c molted successfully. No other issues found. All water connections were dry at time of service.

Near TX-317, Belton, TX 76513
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived onsite for customer complaint of top mount refrigerator light not coming on. Tested door switch and found switch faulty. Removed and replaced door switch. Reassembled. Light now comes on as intended. No other issues found. All water connections were dry at time of service.

Near Benchmark Trail, Belton, TX 76513
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF560SMYM04 Arrived on site. Check for noise issues. Found evaporator frozen over causing ice to hit fan. Found service pointer for exact issue. Will need updated thermistor to repair unit.Part. No leaks present. Job complete

Near Magazine Ave, New Braunfels, TX 78130
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW96HEAC0 "Arrived onsite for customer complaint of front load washer getting error code F8E1 (Low Water Detected) intermittently. Ran diagnostics and confirmed error. Cleared error code and tested valve. Found mixing valve faulty. P&L are as follows;WPW10347306 (Valve) $100.18,FL340 $169.99 plus taxes. Removed faulty valve and installed new replacement. Reassembled. Turned on water supply and tested unit. Found valve opening as intended. No other issues found. All water connections were dry at time of service."

Near Lago Terra Blvd, Belton, TX 76513
Arthur B.

Arthur B.

MICROWAVE KITCHENAID KBHS179BSS00 "Arrived onsite for customer complaint of wall microwave not powering up. Checked incoming voltage and found unit is getting proper voltage. Also checked fuse and all checks ok. Found transformer not sending powering to UI. Unit will need new transformer to complete repair. P&L are as follows; W11238401 (Transformer) $176.82,WO380 $189.99 plus taxes. Customer paid in full and R/S for Tuesday 10/23. Power is shut off @ breaker at this time.; ordrng 1 W11238401 (TRANSFORMER)"

Near Treeline Dr, Woodway, TX 76712
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KBFO42FTX03 Arrived onsite for the refrigerator making a pinging noise and the freezer is loud. I found the controls beeping due to the evaporator motor shorting out and the motor was making the noise in the FC that the customer was hearing. Need to replace the evaporator motor to complete service. . Ordering the evaporator motor. RS for Tue 10/23.; ordrng 1 W10822580 (MOTOR-EVAP)

Near Lakeland Dr, Lago Vista, TX 78645
Tyler B.

Tyler B.

DRYER MAYTAG MGDC215EW1 "Arrived on site for unit not turning off, R&R timer and tested good, also found door switch lever cracked allowing door to barley engage switch . No gas leaks on site"

Near Whitehurst Cove, Round Rock, TX 78681
Arthur B.

Arthur B.

OVEN KITCHENAID KEBK171BSS00 "Arrived onsite for customer complaint of wall oven not powering up. Removed console and found burn spot on UI. Removed and replaced control and UI together. Reassembled and tested. Found still no power. Checked fuse and found no continuity. Removed and replaced fuse. Checked incoming voltage and found proper voltage. Checked voltage at transformer and found no voltage to to UI. Unit will need transformer to complete repair. P&L are as follows; WPW10545255 (Fuse)$30.04,WPW10354052 (Transformer) . Customer paid in full and R/S for Tuesday 10/23. Unit disconnected from power at this time.; ordrng 1 WPW10354052 (transformr)"

Near Treeline Dr, Woodway, TX 76712
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRSC500ESS0 "Arrived onsite for customer complaint of SxS refrigerator not dispensing ice. Tested unit and found pad shorted and ice bin dispenser motor faulty as well. P&L are as follows; WPW10346924 (Pad),W11202789 (Ice Bin Motor), OF to R/S once authorization is given. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WPW10346924 (pad)"

Near Oakdale Dr, Waco, TX 76712
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for EVAP replacement and control and harness, R&R EVAP cover harness and control and tested good, no leaks on site ."

Near Ranch Park Trail, Round Rock, TX 78681
Derek S.

Derek S.

RANGE JENN-AIR JDRP536WP02 "Arrived on site and replaced the control and harness, still has same error fan low speed, notified chase that issue remains and managers will follow up, ; saved tckt"

Near Cary Dr, Austin, TX 78757
Tyler B.

Tyler B.

COOKTOP FRIGIDAIRE PLGFZ397GCH "Arrive o. Site for unit not igniting front burners, found spark module failed replaced spark module, a,so found igniter office kinked, replaced ingiter orfice and tested good, no gas leaks on site"

Near Rock Hill Rd, Round Rock, TX 78681
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for no ice, entered diag more and found ice maker not responding, R&R ice maker and tested good, no leaks on site ."

Near Katherine Drive, Round Rock, TX 78681
Lou S.

Lou S.

REFRIGERATOR GE GTS22WCPBRWW "arrived on site to inspect refrigerator not cooling. Upon further inspection, using my thermalcouple, I placed my lead in the freezer and tested temperature. My reading in the fc section was 3 degrees. I tested the rc section and my temp reading was 59 degrees. I found some frost buildup on the Evap cover. I removed the Evap cover and found that the Evap fan motor was not working. I checked ohms and it was open. No water connections to the unit; therefore"

Near Arrow Head Dr, Leander, TX 78641
Lou S.

Lou S.

OVEN JENN-AIR JJW2830WS00 "arrived on site to inspect oven error code F8E0. Upon further inspection, the customer advised that the oven was showing the error code F8E0 again and when she would turn it on after about 30 seconds, it would turn off. I placed the unit in diagnostics and found the error code for both upper and lower ovens. I followed the pointers in service matters and tested ohms for both fans. According to the pointer, there should be approximately 163 ohms to the blowers. I found that the part only had 59 ohms. I tested voltage from the control and also found that the control was not providing voltage to the blowers. I removed and replaced the Appliance Manager and both blowers ad tested the unit. The unit operated as designed, job completed."

Near Wolf Dancer, Leander, TX 78641
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFC150M0EB2 Arrived on site for range back burner staying on when knob is in off position. Performed diagnostics and gained access to switch to inspect terminal connection. Found switch failed . Replaced switch and tested and found wire incorrect. Not able to correct due to plastic wire harness connection. Will need to replace switch and and harness. Return schedule for Monday the 22nd. ; ordrng 2 WP3149404 (SWITCH )s and 1 WPW10279107 (HARNESS )

Near Continental Ave, , TX 78642
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KBSD608ESS00 "arrived on site to install previously diagnosed and ordered part. Upon arrival, I inspected the unit freezer door due to it being previously diagnosed as being warped. I found that the unit needed to be leveled and unbound. Using the leveling feet, I raised the feet so that the unit rested on its wheels then I lowered the feet starting with the left side then went to the right side and lowered the feet. I went back and forth raising the front and rear feet unit I had the unit leveled/centered. I tested the unit doors and found them to close with a good seal at the gaskets. The customers original complaint was that the left fc door was not sealing correctly and ice was building up at the front top area of the fc section. The top right corner of the fc door was not flush with the rc door. Once I centered/leveled the unit both doors were flush with each other. I advised the customer of my findings and showed her the results and the customer noticed t

Near Grand Oaks Loop, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG515S0EB0 Arrived on site for oven not maintaining temperature and front right not lighting. Performed temperature test on bake mode at 350°. Found oven burner did not ignite on 2nd cycle. Gained access to spark igniter and found igniter to far from burner. Adjusted igniter and continued with temperature test. Found average temperature at 366°. Calibrated temperature -10°. Found on front right burner orifice clogged. Cleared orifice and tested. All checks good.

Near Andele Way, Liberty Hill, TX 78642
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Arrived onsite for the refrigerator with a no cool condition. I replaced the HV control to get proper voltage to the UI but found the UI not responding to the diagnostics mode. I found the water and ice paddles not working also. I found none of the sealed system components working. Need to replace the UI to further test. Ordering all of the boards JIC. Ordering C-NOTES, W11099702 PANEL-UI, & W11039890 CNTRL-ELEC. Marking the prescreened Orion Control as UORV.; ordrng 1 C-NOTES (NEED PARTS AUTHORIZATION AND THE OFFICE NEEDS TO SCHEDULE THE RETURN VISIT ) and 1 W11039890 (CNTRL-ELEC) and 1 W11099702 (PANEL-UI)"

Near Colt Cove, Lago Vista, TX 78645
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL ED25UEXHW01 Arrived onsite for the refrigerator with a no cool condition. I could hear the overload tripping so the unit either has a bad start device or a bad compressor. I could not get the unit pulled out by myself because of how tight it is between the cabinet and wall base board. Will need a second man to try and get it out. Ordering C-NOTES.; ordrng 1 C-NOTES (OFFICE NEEDS TO RS AND GET AUTHO FOR A 2ND MAN.)

Near American Dr, Lago Vista, TX 78645
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL GI5SVAXVQ01 "Arrived on site for customer complaint of unit not cooling. Found control board was faulty, I replaced control, programmed control, unit tested good. Customer also wants new ice maker. I am ordering ice maker. I charged customer for control board and service, returning tech will need to collect for ice maker plus tax only. ordrng 1 WPW10190981 (icemaker)"

Near Taylor Dr, Spicewood, TX 78669
Derek S.

Derek S.

OVEN WHIRLPOOL WFG320M0BW2 "Arrived on site and replaced the sensor due to high temps off 20 degrees, gave tips for preheating unit"

Near Goodnight Ln, Austin, TX 78757
Derek S.

Derek S.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site to repair unit for not heating, found the capacitor was shorted and damaged the diode, thermal fuse, and magnetron, replaced the cap, mag, diode, and thermal sensor and verified operations heating a cup of water with no issue."

Near Sugaree Ave, Austin, TX 78757
Derek S.

Derek S.

MICROWAVE GE CEB1590SS3SS "Arrived on site and replaced the switches due to mechanical electrical failure, verified operations"

Near Morrow St, Austin, TX 78757
Arthur B.

Arthur B.

RANGE WHIRLPOOL SF265LXTS2 Arrived onsite for customer complaint of oven not igniting when attempting to bake. Removed bottom cover and removed bake tube. Found connection to bake igniter was not secured to bake igniter. Secure wire connections and tested unit. Unit now ignites as intended. No other issues found. No gas leaks detected at time of service.

Near Rambler Dr, Waco, TX 76710
Jerry C.

Jerry C.

REFRIGERATOR HOTPOINT HSS25GFTABB "HSS25GFTABB Arrived to inspect ice within fc. I found the fc drain pan frozen and I removed the ice. The drain tube was clogged and after removing the debris, the drain worked as designed. Both door closer cams had completely failed and caused the doors to not fully close on their own and also pop open when the opposites door was closed. The unit will require left and right complete cam assemblies. The right door handle was broken and will require replacement. No leaks observed during service. Office to schedule service after authorization for parts obtained. No leaks observed during service. ; ordrng 1 CNOTES (CB PART AUTHORIZATION) and 1 WR02X11478 (hinge cam & thimble) and 1 WR02X11479 (cam & thimble (ff)) and 2 WR02X11743 (hinge,cam riser)s and 2 WR12X10203 (tail handle sxs)s and 1 WR12X10820 (handle sxs bk)"

Near Whispering Oaks, Temple, TX 76504
Jerry C.

Jerry C.

WASHER MAYTAG MVWB765FW1 MVWB765FW1 Arrived to inspect clothes torn. I found the customer was over-detergenting the unit and I advised on detergent type and amounts. The agitator assembly was warped up and attributing to the issue and I removed and replaced it. Corrosion and debris was falling onto the garments from the left side of the detergent drawer and it will require replacement. Office to order drawer and housing. No leaks observed during service. ; ordrng 1 W10919352 (drawer) and 1 W11172234 (HOUSING)

Near Jordan Dr, Belton, TX 76513
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW94HEXR2 "Arrived on site for part hanger, I replaced Motor Control Unit, washer tested good with no leaks."

Near Old Ferry Rd, Spicewood, TX 78669
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8500BW0 "Arrived on site. Check for spinning issues. Found multiple problems with unit. Found bearing bad and also rotor screeching on stater. Will need bearing, stater, Rotor and RPS sensor to repair unit. Need autho and 2 hrs for repair. Office to reschedule; ordrng 1 280146 (rotor) and 1 CNOTES (CNOTES ) and 1 W10178988 (sensor) and 1 W10419333 (stator)"

Near San Marcos Hwy, Luling, TX 78648
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF530PLYW5 "Arrived onsite for the dishwasher to replace the previous diagnosed defective parts by JC. I replaced both the UI, main control, and the vent because of the vent leaking on the controls. I tested the unit in diagnostics and the unit worked as designed. There were no water leaks present at the time of service. Call complete."

Near Stacey Ln, Lago Vista, TX 78645
Diego G.

Diego G.

DISHWASHER HOTPOINT HDA3400G02BB "Arrived on site. Replaced timer and cycled, After further diagnosis also found switchs sticking creating unit to intermittently run. Will need switches to repair unit. Reschedule for 10/23/18 ; ordrng 2 3135-0006 (switch,intrlock)s"

Near Hillview Dr, Luling, TX 78648
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW8540BW1 "WTW8540BW1 Arrived to inspect noise. During the service test mode, discovered the rotor may have freed itself during normal operation. The noise was corrected by simply tightening the rotor assembly. No leaks observed during service."

Near Berry Ln, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

WASHER MAYTAG LAT9804AAE Arrived on site to install previous diagnosed parts. Gained access to siphon and elbow. Removed siphon break and elbow drain. Inst

Near Co Rd 200, Liberty Hill, TX 78642
Jerry C.

Jerry C.

OVEN KITCHENAID Kebc107kss03 "Kebc107kss03 Arrived to inspect no heat. I found the unit appeared to work, but there was no heat. I removed the unit from the cabinet and found the thermal fuse open. I removed and replaced the thermal fuse and tested. Operational test good. Thermal fuse $78.79 WO390 $179.99"

Near Hidden Springs Dr, Salado, TX 76571
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW5000DW1 WTW5000DW1 Arrived to check unit with no power. Diagnosed and verified the complaint. Changed out control. Advised customer unit should be on a grounded plug. No leaks observed during service

Near Blackberry Rd, Belton, TX 76513
Clif L.

Clif L.

DISHWASHER KITCHENAID KUDS01FKSS0 Arrived on site to diagnose a dishwasher that will not stay closed and not washing properly. Tested unit and found pump inlet screen clogged and Unit not leveled properly. Cleared pump and let and re-level the unit and found all is not working properly. No further repairs are needed and no leaks were found at time of service.

Near Lakemoore Dr, Austin, TX 78731
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site. Replace control and sump and motor. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Hays St, Luling, TX 78648
Diego G.

Diego G.

MICROWAVE GE PEB7227SLSS "Arrived on site. Check for no operation issues. Found loose connection at control allowing it display not to kick on. Reposition connector and connected, all functions tested OK. Job complete"

Near E State Hwy 71, La Grange, TX 78945
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL GI5SVAXVL01 "Arrived on site for refrigerator not cooling. Performed diagnostics mode and attempted to reprogram control. Would not respond, gained access to main control and found not sending voltage out. Will need to replace main control. Customer approved estimate. Removed failed main control and installed new. Programed software. Tested amp draw to compressor, within range. All tested good, no water leaks present."

Near Milestone Rd, Liberty Hill, TX 78642
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JS48NXFXDE00 "Arrived on site for customer complaint of fresh food section door not sealing. Found door was warped, ordering door and hinge.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 MAN JOB) and 1 CNOTE (2 HOUR JOB) and 1 W10691136 (hinge-door) and 1 W10800806 (dor-fip)"

Near Laguna Cliff Ln, Austin, TX 78734
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0AS02 Arrived on site for oven having no power and door in lock position . Turned breaker off to unit. Gained access to to thermal fuse and control. Tested thermal fuse and found open. Replaced fuse and tested cooling fan. All tested good.

Near Garden Gate Ln, Liberty Hill, TX 78642
Tyler B.

Tyler B.

OVEN WHIRLPOOL RBS305PVS03 "Arrived on site for unit throwing error for oven sensor, R&R sensor and tested goodSensor -"

Near Atlanta Park Dr, Georgetown, TX 78628
Tyler B.

Tyler B.

VENTHOOD WHIRLPOOL UXT5236BDS1 "Arrived on site for nosiey vent hood, found motor buzzing, R&R and tested good."

Near Montalcino Ln, Georgetown, TX 78628
Brandon C.

Brandon C.

WASHER ROPER RTW4640YQ1 "Arrived on site for customer complaint of unit not filling with water. Found faulty pressure switch and control board, ordering parts for return visit. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10450959 (switch)"

Near Skyridge Dr, Martindale, TX 78655
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 Arrived on site and replaced unit valve. Now operating as designed.

Near Sofia Pl, Round Rock, TX 78665
Wesley P.

Wesley P.

MICROWAVE AMANA AMV2307PFS0 Arrived on site and found unit with upper interlock switch lighting problem. Replaced interlock assemblies. Unit is now operating as designed. All checks good.

Near Mozart St, Round Rock, TX 78665
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED8900BC "Arrived on site and found unit vent cramped. Corrected vent and cleaned sensor to test. Unit cycle now operating properly. Also corrected stuck button symptom by removing panel and repairing. All else checks good, advised customer concerning repair. Unit now operating as designed."

Near Hidalgo Loop, Round Rock, TX 78665
Paul R.

Paul R.

RANGE GE PHB920EJ3ES Arrived onsite for the range to replace the previous diagnosed defective parts by JC. I replaced the induction assembly and tested the unit. The left side burners work as designed but the right side burners and the warmer burner still do not work. Need to replace the UI. Ordering C-NOTES & WB27X28607 OVEN CONTROL AND OVERLAY ASM.; ordrng 1 C-NOTES (OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 WB27X28607 (OVEN CONTROL AND OVERLAY ASM)

Near Sunset Strip, Lago Vista, TX 78645
Wesley P.

Wesley P.

WASHER MAYTAG MVWB835DW1 Arrived on site and installed valve. All checks good. Unit is now operating properly.

Near Placid Creek Way, Round Rock, TX 78665
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site and replaced dead control to repair. Now unit lights are working and all else checks good. Advised customer on repair.

Near Salorn Way, Round Rock, TX 78681
Brandon C.

Brandon C.

RANGE JENN-AIR JGRP436WP02 "Arrived on site for customer complaint of broil not working, found broken broil igniter, I replaced igniter, unit tested good."

Near Lake Mist, Austin, TX 78734
Luis M.

Luis M.

REFRIGERATOR MAGIC CHEF RB171ALV "Arrived on site for no cool. Lights on,bypassed thermostat compressor and fans powered on diagnosed unit will need thermostat. Return apt set for wed 10/24; ordrng 1 WP61001343 (THERMOSTAT)"

Near Penion Dr, Austin, TX 78748
Scott  M.

Scott M.

OVEN WHIRLPOOL WFG510S0AS2 "please use other number as primary contact. Arrived on site for oven not preheating correctly . Readjusted the igniter bar as well as the flame spreader plate . Still having igniting issues .No gas leaks detected at time of service . Job complete ."

Near Woodhaven Dr, Austin, TX 78753
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW90HEFW1 "Arrived on site for customer complaint of smell, I inspected the drain hose, drain hose was in proper position, nothing was in between tub and basket, unit was functioning as designed."

Near Almirante Cove, Austin, TX 78738
Steve C.

Steve C.

COOKTOP GE JP340B0C1BB Arrived on site for the unit right front element is always at high setting. Tested the right front element and found on low setting the element will not turn off. Unit will need a new right front element and right front switch. Unable to find on parts breakdown. Office will need to research and reschedule customer.; ordrng 1 RESEARCH (RF ELEMENT ) and 1 RESEARCH (RF SWITCH)

Near Tumbleweed Dr, Killeen, TX 76542
Brandon C.

Brandon C.

DRYER SAMSUNG DV52J8060E "Arrived on site for customer complaint of noise issue, found noise coming from idler pulley, I replaced pulley unit tested good. Service call was already collected.

Near Monte Carmelo Pl, Austin, TX 78738
Steve C.

Steve C.

MICROWAVE WHIRLPOOL MH1150xmq-3 Arrived on site for the unit door is damaged. Tested the unit and found the left side of door is cracking. Also is hole is the top left corner and can possibly cause a radiation leak. Unit will need a new door bisque color. Office will need to contact AHS and rescheduled customer.; ordrng 1 8204788 (DOOR BQT )

Near John Porter Dr, Killeen, TX 76543
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site to replace freezer door, ff door, and nameplate due to the gaskets are defective. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service."

Near Lea Ann Dr, Killeen, TX 76549
Steve C.

Steve C.

DRYER WHIRLPOOL WED7000DW1 Arrived on site for the unit is making a noise. Tested the unit and found the unit is making a loud rattling noise. Disassembled the unit and found coins inside the unit. Cleaned the inside and assembled the unit. Tested the unit and unit works properly. Advise customer to clean air vents every six months.

Near Golden Gate Dr, Killeen, TX 76549
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KSSC48FTS02 "arrived on site to inspect refrigerator not cooling. Upon further inspection, the customer showed me that the UI located in the rc section was not working properly as when it was turned on, it was start up the compressor but immediately power off. Using Service Matters, I found service pointer #: W10802724C, which states that any issue concerning the control to replace the control with an updated control kit. Due to the units installation prohibiting me to complete the call now due to time restrictions, I advised the customer that I would need to reschedule the call and would attempt to reschedule for this Saturday. I advised the customer that the office would reschedule. Customer preferred Friday or Saturday and not sometime next week. No water leaks observed during service. Office to schedule return service.; O-emld tckt"

Near Kodiak Cove, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF535SMBB00 Arrived on site and found unit with clogged drains. $20 discount applied to book labor. Advised customer on use and care. Charged in full.

Near Yellow Iris Rd, Leander, TX 78641
Steve C.

Steve C.

RANGE MAYTAG WGE745C0FS00 Arrived on site for the unit porcelain is chipping off. Called Whirlpool SR#7723225955 Leon and advise to order the touch up pens. It’s not affecting the performance of the unit. Will need to order the black pen and blue pen. Customer wants a am appointment.; ordrng 1 CNOTE (AM APPOINTMENT ) and 1 W10791627 (touch-up) and 1 W10834231 (touch-up BLK)

Near Scott Dr, Copperas Cove, TX 76522
Brandon C.

Brandon C.

DRYER MAYTAG MEDX655DW1 "Arrived on site for part hanger, I replaced rear bulkhead, drum and belt. Unit tested good."

Near Atlantis, Kyle, TX 78640
Steve C.

Steve C.

WASHER GE GUD24ESSJ0WW Arrived on site for the unit makes a banging noise when spinning. Removed the front panel and tested the unit. Found the unit suspension is weak. Will need to order the two front suspension and the two rear suspension rods. ; ordrng 2 WH16X22790 (rod assembly)s and 2 WH16X22791 (rod assembly)s

Near Co Rd 3384, Kempner, TX 76539
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for no ice. Ran diagnostics icemaker not running through a forced harvest,diagnosed failed icemaker. Installed new icemaker assembly powered unit on icemaker ran through a harvest and filled with water.; used 1 W10882923 (ICEMAKER ) from stock"

Near Garbacz Dr, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFX2571XEM2 Arrived on site for faulty icemaker and damaged fill tube. Replaced icemaker and fill tube. Reassembled fresh food compartment ran icemaker through a cycle water filled icemaker checked tubing no leaks unit working as designed.

Near Royal Lytham Dr, Austin, TX 78747
Dona W.

Dona W.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for deli control and deli wire harness replacement. Replaced deli control and wire harness.Verified operations after replacement deli control is now cycling options and water is working. All operations check good and all water connections dry.

Near Hunter Ace Way, Cedar Park, TX 78613
Dona W.

Dona W.

DISHWASHER MAYTAG MDB8949SBM3 "Arrived on site for lock staying on ui. Tried pushing lock to unlock was not able to get lock to go off. Removed power to unit then removed connector to ui and restored power. Closed door and unit went into drain indicating stuck key. Quoted customer for part new UI stainless All water connections dry, not able to run unit as ui is not responsive."

Near Vestavia Ridge Ln, Cedar Park, TX 78613
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW6300SW0 "Arrived on site for error code . Found control is failing and bearing and maybe will need shocks . Quoted customer on repair . Customer said whirlpool was paying for visit and repair . Checked with office ( Jen) nothing was found . Did tell customer , customer again told me whirlpool was paying . Talked to Erika about customer not wanting to pay . If any concession is given . Will need control, bearing , and shocks . Nonwater leaks detected at time of service . ; saved tckt"

Near Sayers Rd, Bastrop, TX 78602
Tyler B.

Tyler B.

REFRIGERATOR JENN-AIR JFC2089BEP01 "Arrived on site for noisy unit , no noises upon arrival, out unit in to service mode and could not get unit to duplicate noise, advised customer to catch it on video if it comes up again. No leaks on site"

Near Acacia Way, Georgetown, TX 78633
Scott  M.

Scott M.

WASHER MAYTAG MVWB835DW1 "Arrived on site for no responding controls . Did manage to get into a diagnostics , UI and control miscommunication . Ordering console UI and control . No water leaks detected . Did recommend that customer get a surge protector . Plug is shared with a fridge . Please call to set return . Auto; ordrng 1 AUTHO and 1 W10861510 (console) and 1 W11024149 (CONTROL)"

Near Iroquois Dr, Smithville, TX 78957
Scott  M.

Scott M.

DRYER WHIRLPOOL MEDX655DW1 "Arrived on site for dryer not staying on after starting. Found small control board burned also the neutral wire on terminal block is stripped on screw holder . Knob broken . Ordering knob , elec control , terminal block . iPad locked up while in customer home unable to confirm entitlement , not able to give sondidn’t quote or collect any money . Please call to confirm entitlement . Will provide quote if needed .; ordrng 1 279320 (terminal block) and 1 WPW10476828 (cntrl-elec) and 1 WPW10565871 (knob)"

Near TX-304, Gonzales, TX 78629
Arthur B.

Arthur B.

DRYER ROPER RED4640YQ0 Arrived onsite for customer complaint of dryer not heating properly. Removed back panel and checked continuity of element and cutoff. Both check ok. Checked timer and found timer shorted. Removed timer and installed new replacement. Reassembled and tested. Dryer now heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Bagby Ave, Waco, TX 76706
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site to diagnose a refrigerator that is building condensation around freezer door. Tested unit and found freezer door not sealing properly at the top due to installation issue inside of door. Freezer door, door gasket, and adhesive silicone will be needed to complete repairs. Silicon will be needed to ensure no gabbing in cavity liner around freezer door. Obviously need to set return appointment. I informed homeowner on possible eight week wait for door.; ordrng 1 W10841140 (adhesive) and 1 W11104491 (dor-fip) and 1 WPW10714545 (gasket-fip)"

Near Top O the Lake Dr, Lakeway, TX 78734
Steve C.

Steve C.

DISHWASHER MAYTAG MDB7749AWW2 Arrived on site to replace the panel due to panel not working. Replaced the panel and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Co Rd 223, Kempner, TX 76539
Scott  M.

Scott M.

DRYER AMANA NED4655EW1 Arrived on site for long dry times . Ran temp and air check found restriction in vent hose . Informed customer they need to clean duct work. No lint build up in unit . Job complete .

Near Cedar Creek Cir, Cedar Creek, TX 78612
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site , installed new board . All functions are working . No water leaks detected at time of service . Job complete ."

Near Clear Water Pass, Bastrop, TX 78602
Scott  M.

Scott M.

REFRIGERATOR MAYTAG MFI2570FEZ03 "Arrived on site for frost build up in freezer . Also found door not making contact with switch ,and air gap on right side gasket . Replaced both slides . Door now seals shut properly . Making contact with door and no air gaps . Nomwater leaks detected at time of service . Job complete ."

Near Bastrop, TX 78602
Clif L.

Clif L.

WASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to replace drain lines and clamp for dishwasher. Replaced sink to hose drain line and clamp and found other drain line not needed. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.

Near Running Deer Trail, Austin, TX 78734
Scott  M.

Scott M.

WASHER MAYTAG MVWB835DW3 Arrived on site for wash plate issues making strange noise . Found bolt threads worn out bye over tightening . Replaced bolt with truck stock . Tested unit all checked good . No water leaks detected at time of service . Job complete .

Near Post Oak Rim, Bastrop, TX 78602
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for frost in freezer R&R slides and brackets and tested good, no leaks on site."

Near Haystack Creek Trail, Georgetown, TX 78633
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED7300DW "Arrived on site and inspected dryer and found door switch has failed, bypassed door switch and dryer will run and eat normally. A new switch will be needed to correct issue.; ordrng 1 WPW10569603 (switch-dor)"

Near Santa Anna Dr, Seguin, TX 78155
Clif L.

Clif L.

COOKTOP WHIRLPOOL KCGD500GSS00 Arrived on site to Install restrictor plate for cooktop vent. Installed restructure and tested unit. Found all abnormal sparking has stopped. All is working properly and no other repairs are needed.

Near Tularosa Pass, Austin, TX 78726
Kevin B.

Kevin B.

DISHWASHER JENN-AIR JDB9200CWP2 Arrived on site and set dishwasher into diagnostic cycle and found wash motor is not running. Will need to replace washer motor to correct issue. No water leaks from connections at time of service.; ordrng 1 WPW10455260 (pump&motor)

Near Hartley Ridge, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDK03CTSS0 Arrived on site to test unit for unit not cleaning correctly. Test unit and found motor working correctly cleaned inner door and tub due to white film from calcium build up test unit and unit test good job complete

Near S Madrone Trail, Austin, TX 78737
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KCGS556ESS02 Arrived on site to test unit for noise coming from center burner. Test unit and found burner head not letting even flames. Replaced burner head test unit and unit test good job complete

Near Big Brown Drive, Dripping Springs, TX 78620
Kevin B.

Kevin B.

WASHER MAYTAG MVWC300VW0 "Arrived on site and found lid latch has burnt out, see attached pictures. Will need to replace latch and harness to correct issue. No water leaks from connections at time of service.; ordrng 1 W10189197 (harns-wire) and 1 WP8318084 (switch-lid)"

Near Abundance Ln, Kyle, TX 78640
Leonardo C.

Leonardo C.

COOKTOP JENN-AIR JED4536GS01 Arrived on site to test unit for unit beeping when no one around. Replaced display board test unit and unit test good job complete

Near Heritage Dr, Austin, TX 78737
Kevin B.

Kevin B.

ICE MACHINE WHIRLPOOL KUIX305ESS1 "arrived on site and found little to no incoming water, confirm water from source has good pressure valve is not operating properly. Confirmed power to valve is correct. Will need a new water valve to correct issue. requested customer get a new water supply line and a new drain hose both are failing; ordrng 1 W10897719 (valve)"

Near Niederwald Dr, Kyle, TX 78640
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDC10FXSS5 Arrived on site to test unit for no power. Pushed buttons on unit and unit getting power and unit starting right away. Could not duplicate problem at this time.

Near Indigo Broom Loop, Austin, TX 78733
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not starting. Test unit and unit getting water in and wash motor coming on. Unit working as designed at this time no leaks present job complete

Near Robert Dixon Dr, Austin, TX 78749
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for unit light not working. Test unit and found bad light bulb burned out. Replaced lightbulb test unit and unit test good job complete

Near Austin, TX 78748
Robert J.

Robert J.

WASHER WHIRLPOOL LSB6000PQ0 Arrived on job for complaints of not starting. Found the gearcase locked up not turning at coupler. Will need AUTHO office to schedule ; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 CNOTE (AUTHO ) and 1 W10820043 (brake & drive tube)

Near Copano Dr, Austin, TX 78749
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM1 Arrived on site to test unit for unit not cleaning. Test unit and found unit getting water and but wash motor not working. Test motor and found bad motor.

Near Sunderland Trail, Austin, TX 78747
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site and found Inlet water valve is leaking water constantly into icemaker train. After replacing valve leaking has stopped, no further repair is required at this time, job complete."

Near N San Marcos St, Seguin, TX 78155
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSSS48QJX00 "gate code 3927. Due to risk of damaging tile in front of unit (already cracked and hollow spots under tiles, homeowner will need to have unit removed prior to repair and reinstalled after repairs are completed or be present to sign a damage waiver. Also 2nd tech needed to hold refrigerator while corroded pan heater is changed. . Office to reschedule call for 3 hours and 2 techs.; ordrng 1 CNOTES (3 HOURS AND 2 TECHS NEEDED)"

Near N FM 620, Austin, TX 78726
Kevin B.

Kevin B.

OVEN WHIRLPOOL GMC305PDB07 " Arrived on site and inspected oven and found no response from control board or user interface, confirmed power is correct, But control board would need to be replaced, control board is no longer available. If customer is able to find control board they may request installation"

Near Western Oaks, New Braunfels, TX 78132
Kevin B.

Kevin B.

WASHER WHIRLPOOL GHW9400PW4 "Arrived on site and set washer into diagnostic cycle and it completed properly, also ran a drain and spin cycle and it is slow to drain. Inspected drain catch and found it is full of debris. After clearing drain washer is now operating properly. No water leaks from connections at time of service, job complete. Quoted customer "

Near Western Pecan, New Braunfels, TX 78130
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for gasket replacement, by accident ordered a white gasket when grey is needed, rescheduled for Saturday ; ordrng 1 W10830162 (gasket-fip)"

Near Brenham, TX 77833
Steve C.

Steve C.

WASHER GE WJSR2070B4WW Arrived on site for the unit is not agitating. Tested the unit and found the agitator is loose and unit is spinning properly. Found the coupling is extremely loose. Unit will need a new coupling and agitator. Office will need to reschedule customer due to no internet signal. ; ordrng 1 WH43X10033 (agitator asm) and 1 WH49X10042 (agitat kit)

Near County Rd 4709, Kempner, TX 76539
Jonathan  S.

Jonathan S.

REFRIGERATOR MAYTAG MFI2569VEM2 "Arrived on site for refrigerator not cooling and light on display flashing. Performed diagnostics mode and found main control not sending voltage out. Will need to replace control to complete repair. Schedule return for Tuesday the 23rd. Customer requested PM.; ordrng 1 SEENOTE (REQ PM REQ SAME TECH RETURN ) and 1 WPW10310240 (CONTROL)"

Near Rim Rock Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

DISHWASHER GE GLD6960N20SS "Arrived on site and found customer is using the correct amount of detergent, incoming water temperature is 125° and customer runs it until it is hot. Customer has cycled to clean it runs with dishwasher magic and is still experiencing residue left on all dishes. Dishwasher is operating as intended but due to age, and soap buildup internally it is not washing properly. No parts replacement can change or improve performance."

Near Sweet Gum Dr, Kyle, TX 78640
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTM404EBS0 Arrived on job for complaints of scratches on panel and top rack falls. Replaced panel for scratches and adjusters for br. No leaks detected at time of service

Near Navasota St, Austin, TX 78702
Derek S.

Derek S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site found error icemaker motor lost position, was sent with wrong icemaker, ordering correct part for repair, no water leak at the time of service ; ordrng 1 W11188383 (ICEMAKER)"

Near Payne Ave, Austin, TX 78757
Robert J.

Robert J.

DRYER WHIRLPOOL WED9550WL2 Arrived on job for complaints of error codes not drying. Found vent blockage. Customer will call to have vent cleaned

Near Goodrich Ave, Austin, TX 78704
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived onsite for customer complaint of french door refrigerator not cooling and shutting off intermittently. When arrived,found unit was cooling as intended. Did find control would flash on and off. Unit will need new control to complete repair. R/S for customer next available of 10/25. All water connections were dry at time of service.; schdld next appmnt for 10/25 THU !"

Near E Jade Dr, Hewitt, TX 76643
Robert J.

Robert J.

OVEN WHIRLPOOL WFE320M0ES1 Arrived on job for complaints of hot surface light on all the time. Breaker was off turn on light off warm up burners to test light coming on. Then wait until it turns back off.

Near Red River St, Austin, TX 78705
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KURL304ESS00 Arrived on job for complaints of noise. Alarm going off but no code and cooling. Call TEC line and they recommend main control.

Near Westover Rd, Austin, TX 78703
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID308ESS2 Arrived on site for low ice production and thin ice. Ran diagnostics diagnosed weak water pressure to unit reservoir not filling completely after valve energized in timed fill cycle. Unit passed all other test. Customer will have plumber look at pressure

Near Drift Along Way, Driftwood, TX 78619
Wesley P.

Wesley P.

RANGE AMANA AGR6303MFS0 Arrived on site and found pots and trays conducting spark in lower drawer. Advised customer to keep conductive items clear of spark harness. Unit now operating properly.

Near Mozart St, Round Rock, TX 78665
Clif L.

Clif L.

RANGE WHIRLPOOL WGG555S0BS06 Arrived on site to diagnose a range with oven not working. Tested unit and found off on switch for gas regulator turned off preventing gas flow to the ovens. Turn the switch on and tested unit. Found all is functioning properly at this time.

Near Wills Loop, Austin, TX 78717
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site. Check for no operation issues. Found motor locked up. Replace sump and motor and cycled, all functions tested OK. No leaks present. Job complete"

Near River Rd, Wimberley, TX 78676
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good no leaks present at this time.

Near Granite Shoals Dr, Kyle, TX 78640
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KCMS145JSS "Arrived on site to test unit for unit not responding. Test unit and found no buttons working. Reset board by turning unit off, plugged unit back in and unit working correctly job complete"

Near Barton Creek Blvd, Austin, TX 78735
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL JGCP436WP02 Arrived on site to test back center burner not igniting correctly. Test unit and found burner not sitting correctly not allowing gas to build up and ignite. Adjusted burner test unit and unit test good job complete

Near VLG O THE HLS, TX 78738
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site to test unit for both ovens at 400 when set at 350. Test upper oven and average temp was at 354 degrees and bottom oven average temp at 352 degrees when set at 350. Unit temp is correct

Near VLG O THE HLS, TX 78738
Brandon C.

Brandon C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of unit not turning on at all, found proper power getting to unit, proper polarity, I was unable to put unit into diagnostic mode, found bad control. I quoted customer for control replacement, they are not going with repair at this time. Collected service fee on cc"

Near Farm to Market Rd 150, Driftwood, TX 78619
Joseph C.

Joseph C.

RANGE AMANA ACR4303MFS0 Arrived on site for “beeping display” complaint. Inspected unit and found F2E1 error code. Found board shorted. Removed and replaced control. Unit is performing as designed.

Near Bonnie Brae St, Austin, TX 78753
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KFCS22EVMS4 "Arrived on site for “leaking dispenser” complaint. Inspected unit and found dispenser facade had stuck button, due to sticky substance. Cleaned substance and reinstalled facade. Unit is performing as designed. No leaks detected, at time of service."

Near Bellvue Ave, Austin, TX 78756
Joseph C.

Joseph C.

OVEN WHIRLPOOL WFG530S0EB1 "Arrived on site for “oven not igniting” complaint. Inspected unit and found ignitor probe not in line with ground shield. Realigned probe to shield. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Kocurek St, Austin, TX 78723
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site , replaced tub assembly pump . Ran test cycle . All checked good . No water leaks detected at time of service . Job complete"

Near Cedar Ave, Austin, TX 78702
Wesley P.

Wesley P.

DRYER MAYTAG MEDX655DW1 Arrived on site and found unit breaker tripped. Restored breaker. All else checks good. Unit now operating as designed.

Near Miss Allison's Way, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site for unit self changing temp settings. Manufacture sent new ui and dispenser control. Installed new UI and dispenser control powered unit on ui and dispenser control working at time of visit file#7723162221

Near University Club Dr, Austin, TX 78732
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSF26C4XYY03 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found refrigerator at room temperature when I arrived, but not running. Reset unit through diagnostics and noticed unit only ran for approximately five minutes before shutting down again indicating failed control. Also did not get proper frost pattern on unit indicating possible sealed system issue. Sealed system would not be able to be diagnosed without replacing control first. Customer does not wish to proceed with repairs at this time. Advised homeowner quote is good for 90 days.ui"

Near Hidden Meadow Dr, Austin, TX 78750
Lou S.

Lou S.

OVEN WHIRLPOOL WFG505M0BW2 "arrived on site to inspect oven temps not correct. Upon further inspection, the customer advised that he just bought the unit and the oven door outer glass gets extremely hot to the touch. The customer had the unit on Bake at 400 degrees when I arrived and I could feel the heat coming off of it. I contacted Techline and spoke to Butch to find out if there is an insulation kit or some resolution to repair this issue. Butch advised that other than the insulation kit that goes behind the handle in between the inner and outer glasses, there is none. File 7723213537. I suggested the kit, but the customer advised that he would have the unit returned and purchase an upgraded unit with insulated door. No gas leaks detected during service, job completed."

Near Equestrian Trail, Austin, TX 78727
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the left leveling wheel using the pin and clips. I bent one clip so I had to use the second one provided for this call. Tested the unit and leveled it and it operated as designed. No water leaks observed during service. Job completed.

Near McNeil Dr, Austin, TX 78750
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "arrived on site to inspect refrigerator freezer not working. Upon further inspection, the customer advised that the unit fc section got warm and everything inside the fc section was soggy. Using my thermalcouple, I placed my lead at the bottom towards the back of the fc section and tested temperature. My temp reading was 5 degrees. I tested the rc section by placing my lead under the crisper towards the back of the rc section and my readings were 38 degrees. I inspected both evaporators and found a small amount of frost built up on the fc Evap cover but the fc evaporator had a nice frost pattern on it. I removed the frost/ice build up then checked the fc door gasket for any gaps and found none; same with the rc doors. I pulled the unit from its place and removed the back cover. I found that the drain tube located in the back had a gap approximately 1/8 of an inch wide. Using manufacturers approved silicone, I sealed the gap. I moved the unit back t

Near Everest Ln, Austin, TX 78727
James C.

James C.

MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived on site and tested unit. Found door making a rubbing sound when opening. Inspected and found door rubbing on cavity. Removed door and adjusted hinge. Tested for proper operation and found unit working properly. Job complete

Near S Gabriel Dr, Leander, TX 78641
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived onsite for customer complaint of french door refrigerator not cooling in RC section and making loud noises. Found evaporator cover all frozen up. Did confirm software is on updated version. P&L are as follows; . Removed all ice build up using steamer. Removed evaporator cover and installed new replacement. Reassembled. Unit now cools as intended. Good air flow coming from evaporator. All water connections were dry at time of service."

Near Pine Ct, Morgan's Point Resort, TX 76513
James C.

James C.

DRYER WHIRLPOOL WED7300DW0 Arrived on site and tested operation. Customer stated that the power button would not respond. Tested and found that the connection for u.i was not seated completely at the control. Secured connection properly and tested. Unit working properly. Job complete

Near Old Mill Rd, Cedar Park, TX 78613
Steve C.

Steve C.

WASHER LG WM4270HWA Arrived on site for the unit is not dispensing the fabric softener. Tested the unit and added fabric softener. Found the softener has dissolved a little. Found the unit will need a new valve and dispenser assembly. The dispenser assembly is only acquired through LG. Advise customer to call Lg for the dispenser assembly and to call the office when part arrives. Customer only paid for the second appliance fee. All water connections were dry at the time of service.

Near Dome Peak Ln, Georgetown, TX 78633
Steve C.

Steve C.

DRYER MAYTAG MEDB765FW0 Arrived on site for the unit is not heating. Tested unit and open the junction box. Found L1 connector is extremely loose and not getting the proper voltage. Secure the connection and test the unit. Unit works properly and advise customer to clean air vent every six months.

Near Cowan Creek Dr, Georgetown, TX 78633
Steve C.

Steve C.

REFRIGERATOR GE PSHS6MGZBESS Arrived on site for the unit has frost in the ice chute. Tested the unit and found the ice door is warped and solenoid is weak. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Haven Ln, Georgetown, TX 78626
James C.

James C.

REFRIGERATOR WHIRLPOOL ED5JHEXTS00 Arrived on site and tested unit. Found ice door not closing and allowing warm air to enter freezer causing ice build up. Found retainers for ice door assembly have broken. Unit will need new ice door kit to repair. All water connections dry at time of service. ; ordrng 1 8201756 (ice dor kt)

Near Bronco Blvd, Liberty Hill, TX 78642
Clif L.

Clif L.

DRYER WHIRLPOOL WED9150WW1 Arrived on site to diagnose a dryer that is not heating. Found failed heating element in unit. Replaced heating element and tested unit. Found all is functioning properly at this time.Heater

Near Napa Dr, Austin, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER GE GLD4500N10BB Arrived on site to test unit for unit not draining. Test unit and found bad drain motor. Ordering new drain motor WD26X10025. Rescheduled for 10/26 per customer request customer is going out of town. ; ordrng 1 WD26X10025 (DRAIN MOTOR)

Near Bottle Brush Dr, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL ED5FVAXWL00 "Arrived on site for u it not dispensing ice. Removed bucket tested auger motor good,found coupling on shaft shifted causing shaft not to engage bucket diagnosed unit will need shaft assembly. . Installed new shaft assembly tested ice dispenser unit working as designed."

Near Bradenton Ct, The Hills, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL ED5FHEXMQ00 Arrived on site for no water issue. Tested dispenser removed dispenser cover found broken pins on bracket diagnosed unit will need bracket housing. Installed new bracket housing tested water an dice dispenser unit working as designed.

Near Bridle Path, Austin, TX 78703
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED8540FW2 Arrived on site for customer complaint of noise issue. When I arrived unit was making real loud knocking noise. Found bent motor shaft at blower wheel. Ordering motor and wheel. ; ordrng 1 W11086656 (motor-drve) and 1 WPW10211915 (wheel)

Near Westview Trail, Austin, TX 78737
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site to install previous diagnosed parts. Tested unit to confirm failure. Removed unit to gain access to high voltage side. Removed and replaced magnetron, diode, and capacitor. Properly fastened and wired. Reinstalled unit. Tested for proper operation, microwave is heating. Unit working properly at this time."

Near Gato Ln, Round Rock, TX 78665
Diego G.

Diego G.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site. Check for no operation issues. Found error code F31. Found build up on air trap creating false reading the pressure switch. Cleaned out air trap and cycle, all functions tested OK. No leaks present. Job complete"

Near Shady Bluff Dr, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL ED25PEXHB02 "Arrived on site. Check for No cool issues. Found bad thermostat not allowing unit to cool down. Replace thermostat and cycle, all functions tested OK. No leaks present. Job complete"

Near Springwood, Wimberley, TX 78676
Paul R.

Paul R.

REFRIGERATOR GE PSS28KSHECSS Arrived onsite for the refrigerator to replace the broken paddle diagnosed on the previous visit by CL. I replaced the paddle and tested the unit. The ice functions worked but the unit wouldn’t dispense water due to the solenoid valve not opening with voltage to it. Need the office to research the fill valve and set the return date. Ordering C- NOTES.; ordrng 1 C-NOTES (Need the office to research the fill valve and set the return date.)

Near Mc Phaul St, Austin, TX 78758
Kevin B.

Kevin B.

REFRIGERATOR UNKNOWN HT21TS85SP "Arrived on site and found ice build up in freezer, removed evaporator cover and frost pattern looks good evaporator is not frosted over. Attempted to look up parts breakdown and there is not any parts or breakdown available. Spoke with GE tech line, they also could not find any parts availability for this model. refrigerator cannot be repaired with out any part availability. Incident number 181015-004118"

Near Bandera St, San Marcos, TX 78666
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for the refrigerator with a no ice condition. Ms stated that the ice melts and water drips out of the ice chute. I ran test 36 and found the ice box fan running but not at full speed and could hear it speed up and slow down. I also found the ice door leaking air. Ordering c-notes, W10846539 FAN, & W10919724 DOOR-ICE. ; ordrng 1 C-NOTES (THE CUSTOMER HAS A 5 YEAR EXTENDED WARRANTY THRU LOWES. THE CUSTOMER IS GOING TO CALL LOWES AND HAVE THEM SEND US ANOTHER DISPATCH. OFFICE TO ORDER PARTS AFTER WE GET THE NEW DISPATCH.) and 1 W10846539 (FAN) and 1 W10919724 (DOOR-ICE)"

Near Payne Ave, Austin, TX 78757
Kevin B.

Kevin B.

RANGE WHIRLPOOL WEG730H0DS0 "Arrived on site and replaced knob diagnosed by previous technician, total has already been collected, center burner is operating properly, job complete"

Near Pincea Pl, San Marcos, TX 78666
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site. Check for no operation issues. Found bad sump and motor. Customer will get with Home Depot for replacement. No leaks present. Job complete

Near Toro Pass, Wimberley, TX 78676
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSSC42QTS00 Arrived on site to replace inverter for refrigerator. Replaced part and tested unit. Found all is cooling properly at this time. No leaks were found at time of service.

Near Trailridge Dr, Austin, TX 78731
Lou S.

Lou S.

WASHER ROPER RTW4516FW2 "arrived on site to inspect washer making loud banging noise. Upon further inspection, I placed the unit in diagnostics and tested and the unit showed error codes F2E3 and F8E1. Before continuing, I removed the console to inspect the control and found a connector not fully seated (F2E3). I pushed the connector in until it was fully seated. I cleared the codes and continued with testing. The unit operated as designed with no error codes at the end. I opened the top of the unit to inspect the tub ring and tub and I found that the tub ring is rubbing against the chassis and tearing up the tub ring. Also found where 4 of the 8 tub ring clips were broken. It appeared that the tub/basket assembly was sitting too high i the front causing the rubbing. I placed the unit in manual mode and removed the basket and tested the unit on high spin to inspect the gearcase spindle. The spindle was straight and not bent. I put the unit back together and am ordering a suspension kit

Near Wells Branch Pkwy, Austin, TX 78728
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Replaced UI and positioned thermistor in correct spot and added silver tape. All functions tested OK. No leaks present. Job complete

Near Hub Dr, Wimberley, TX 78676
Diego G.

Diego G.

WASHER MAYTAG MVWB765FW0 "Arrived on site. Check for no Phil issues. Found no cold water coming into unit. Found bad solenoid on housing. Replace housing assembly and tested, all functions tested OK. No leaks present. Job complete"

Near Kopplin Rd, New Braunfels, TX 78132
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site. Check for drying issues. Found loose connection at heater not allowing heater to kick on to dry dishes. Re-positioned and reconnected to heater and cycled, all functions tested OK. No leaks present. Job complete"

Near Provence Pl, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF305EBS00 "Arrived on site. Check for left door issues. Found left door warped not allowing door to close correctly. Replaced left door and tested, all functions tested OK. No leaks present. Job complete"

Near Provence Pl, New Braunfels, TX 78132
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED94HEXW0 "Arrived on site for unit buzzing with full load, found motor failed , ordering motor ; ordrng 1 279787 (motor)"

Near FM1660, Hutto, TX 78634
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRB322DMBB00 "Arrived on site for refrigerator leaking. Customer stated leak started Monday and Tuesday. Inspected work area, found existing damage on floor and water damage to cabinet. Had customer sign waiver. Gained access to inlet valve and drain pan. Inspected drain pan and valve. No leaks detected. Advanced ice maker cycle, operated as designed. Found minor leak from inlet compression fitting. Properly fastened fitting. Inspected FC , no signs of water. Performed diagnostics mode and activated defrost cycle. Leaks no longer detected. All tested good, all water connections were dry."

Near Shadowpoint Cove, Round Rock, TX 78665
Kevin B.

Kevin B.

WASHER MAYTAG MHW5100DW0 "Arrived on site and replaced all parts diagnosed by previous technician, after completely reassembling washer it is now giving an error code for overflow and there is no water in the washer. Also found main harness was crushed when counterweight broke loose and it will need to be replaced. Will also bring back any other possibilities to ensure a repair on next visit; ordrng 1 W10599356 (water inlet valve) and 1 W10746378 (harness) and 1 W10903220 (trap) and 1 W11044559 (hose) and 1 W11229597 (HARNESS) and 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)"

Near Barker Cypress, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for loud noise issue and no ice. Removed deli drawer found fresh food evaporator incased in ice. Called tech support,per tech support need to install plastic thermistor and new Evap cover,Evap cover to be secured with 2 additional screws behind air tower. Ordering 2 screws,thermistor and coverFile#7723212829; ordrng 2 67006425 (SCREW)s and 1 W10902214 (THERMISTOR) and 1 WPW10501260 (EVAP COVER)"

Near Vista Village Cove, Austin, TX 78738
James C.

James C.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site and tested operation. Found no response from console. Inspected connections and found owi connection at board melted. Unit will need new harness, owi, control and console to repair. All water connections dry at time of service. ; ordrng 1 W11084121 (sensor) and 1 W11131692 (harns-wire)"

Near Tumlinson Fort Dr, Leander, TX 78641
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Arrived on site for customer complaint of ice maker leaking water, found faulty wire harness and air baffle. I replaced parts, unit tested good."

Near McGregor Ln, Dripping Springs, TX 78620
James C.

James C.

REFRIGERATOR WHIRLPOOL KRFC300ESS01 "Arrived on site and tested operation. Customer had video of loud vibrating noise coming from unit. Found vibration due to condenser vibrating on tile floor. Inspected cooling issues and found that the rails in freezer jamming and door hard to open me close causing ice build up due to air leak. Also found the damper in fresh food loud when opening and closing. Unit will need both freezer rails, damper, freezer door switch and ensure unit is leveled to repair. All water connections dry at time of service. ; ordrng 1 12002646 (light switch) and 2 WP13055901 (slide)s"

Near Milan Meadows Drive, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site and tested operation. Found ice maker has water in it but will not harvest. Checked connections and found to be good and ice maker cycles properly in test mode. Checked bin sensors and found they are reading ice bin full when ice bin empty. Unit has failed receiver and emitter boards. Receiver board can be covered under S-Code per Dona. . All water connections dry at time of service. ; ordrng 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec)

Near Johnson Rd, Leander, TX 78641
Derek S.

Derek S.

WASHER MAYTAG MHWE201YW00 "Arrived on site to check unit for water leak at the door bellow, I found debris on the door glass and that was causing the door bellow to not have a good seal resulting in a small amount of water trickling down the door, cleaned off debris and tested unit in rinse cycle, verified the unit is not leaking, Mrs informed that the lf error was due to a plumbing issue with the house. Unit is working as designed,"

Near W 32nd St, Austin, TX 78703
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL ED5LHAXML10 "Arrived on site for for refrigerator not making ice. Performed diagnostics, advanced ice maker cycle. Found voltage going to ice maker. Found ice not ejecting due to heater in ice maker not heating. Verified coverage with the office. Removed and replaced ice maker. Properly fastened and wired. Advanced ice maker cycle, ice maker began to function properly. ice maker checks good. All water connections were dry"

Near Collingwood Dr, Round Rock, TX 78665
James C.

James C.

RANGE MAYTAG MER8775AS0 Arrived on site and installed new control. Tested for proper operation and found unit working properly. Job complete

Near Big Sur Dr, Cedar Park, TX 78613
Derek S.

Derek S.

RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site to repair unit for door not closing, i found the door hinges were broken, replaced the hinges and verified that the door is closing as designed unit 323"

Near Bluff Springs Rd, Austin, TX 78744
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on job for complaints of not drying. Found the customer not using wet agent. Instructed customer on use and care. No leaks detected

Near Daisy Way, New Braunfels, TX 78132
Steve C.

Steve C.

MICROWAVE GE JE1455L003 Arrived on site for the unit is not heating. Tested the unit and found the display is extremely dim and the number 1 and start button intermittently does not work. Tested the unit and found the magnetron is defective. Unit will need a new magnetron and control board. Office will need to contact AHS and get autho and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 WB27X26081 (magnetron) and 1 WB56X23922 (control panel asm bk)

Near Oakland Hills Dr, Georgetown, TX 78628
Robert J.

Robert J.

WASHER WHIRLPOOL MVWX655DW1 Arrived on job for complaints of not draining. Found the water valve not stopping. Replaced valve and test.

Near Lonesome, Canyon Lake, TX 78133
Robert J.

Robert J.

DISHWASHER JENN-AIR JDB1275AWY0 Arrived on job for complaints of door falling and seal coming off. Seal was loose replaced. Spring for door weak replaced.

Near Red Cloud Peak, Canyon Lake, TX 78133
Derek S.

Derek S.

DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site to check unit for not drying the dishes, found heater not connected. Connected the heater and verified unit is working as designed, found incoming water was 70:degrees must be 120 for unit to wash and dry correctly per factory, cust instructs will not be covered, no water leak present at the time of service. Unit324, notified maint personnel"

Near Bluff Springs Rd, Austin, TX 78744
Robert J.

Robert J.

DISHWASHER MAYTAG MDB7749AWM2 Arrived on job for complaints of no power. Found fuse open. Replaced fuse and test. No leaks detected.

Near Buckeye Trail, Spring Branch, TX 78070
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48QVS02 "Arrived on site for water leaking. Diagnosed air leak in insulation in ice chute,ice door sealing correctly and keeping melted ice in chute diagnosed unit will need freezer door. Need AUTHO approval; ordrng 1 LW10292433 (FREEZER DOOR)"

Near Applegreen Ln, The Hills, TX 78738
Arthur B.

Arthur B.

RANGE GE JB780SN1SS Arrived onsite for customer complaint of freestanding range not heating properly on RF element. Tested unit as if customer was using. Did find element cycles which is normal to prevent glass from cracking. Pot boiled water as intended. No other issues found at this time.

Near Birmingham Cir, Killeen, TX 76542
Kevin B.

Kevin B.

FREEZER WHIRLPOOL KFIV29PCMS00 "Arrived on site and found both sections are 70° on the interior. Attempted test 4 and three-way valve operated but no other functions are running. Also found pantry controller is out. Customer states there was a hissing noise and then a chemical smell which was likely the refrigerant leaking out. Turn over call to DG pers CS, do not reschedule until parts are ordered; ordrng 1 CNOTES (C NOTES) and 1 GIVETO (DG)"

Near W Coll St, New Braunfels, TX 78130
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL ED5FHEXVB01 "Arrived onsite to install new compressor on SxS refrigerator. Removed compressor. Installed new compressor,dye drier and harness. Vacuumed unit down to -25psi and charged with 5.0oz of R134a. Tested unit. Unit began cooling immediately. Good frost pattern on evaporator. Advised customer to wait 24-48hrs for temperatures to settle. All water connections were dry at time of service."

Near Devonshire Ct, Killeen, TX 76542
Kevin B.

Kevin B.

REFRIGERATOR MAYTAG MFI2570FEZ03 "arrived on site and found icemaker has failed, quoted customer for replacement."

Near Orchid Cir, New Braunfels, TX 78130
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KBSD602ESS01 "832-289-9158 new home owner, Need upper trim panel. Arrived on site and found upper trim panel is dented, will need to bring back a new one to correct issue.; ordrng 1 W10839793 (nameplate) and 1 W11162118 (UPPER STAINLESS TRIM)"

Near Antigua Cove, New Braunfels, TX 78132
Arthur B.

Arthur B.

DRYER WHIRLPOOL MEDX655DW1 Arrived onsite for customer complaint of dryer taking too long to dry. Tested unit and found house venting clogged outside. Advised customer to have house ventilation cleaned for proper air flow. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Ridge St, Copperas Cove, TX 76522
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and inspected refrigerator and found fresh food section is frosted over, took one picture. Went over correct defrost procedure with customer and refrigerator will need to be rescheduled after defrost. No water leaks from connections at time of service.; ordrng 1 NEEDS (DEFROST)"

Near River Chase Way, New Braunfels, TX 78132
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX988SIBW00 Arrived onsite for customer complaint of icemaker not making ice and leaking in dispenser area. Attempted to run test thru diagnostics. Removed and replace UI. Ran diagnostics and found error code E2 (Lost Home Position) in test 056. Also ran test 36 (Icebox Fan). Found fan not moving as well. Removed and replace icemaker and icebox fan. Reassembled. Tested unit. Unit called for water immediately. No other issues found. All water connections were dry at time of service.

Near Kempner, TX
Arthur B.

Arthur B.

MICROWAVE MAYTAG MMV1174FZ2 "Arrived onsite to install new magnetron,capacitor and diode from prior tech’s diagnosis. Uninstalled unit and removed magnetron,capacitor and diode. Installed new replacements. Reassembled. Reinstalled new unit back above stove and tested unit with 1 cup of water @2 mins. Water was boiling. No other issues found."

Near Gaylon Street, Copperas Cove, TX 76522
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to diagnose a washing machine that is making unusual noises went running. Tested unit and found gearcase failed and leaking oil. Found oil saturated into belt, pully cover, motor, and capacitor. This is causing poor spinning and motor failure as well. All previously listed parts including gear case will need to be replaced to complete repairs. Return date is set for 10/22/18.; ordrng 1 W11158831 (CAPACITOR ) and 1 WPW10006384 (drive belt) and 1 WPW10006487 (motor-drve) and 1 WPW10427633 (pulley shield)"

Near VLG O THE HLS, TX 78738
Kevin B.

Kevin B.

MICROWAVE AMANA AMV2307PFS0 Arrived on site and inspected microwave and found control panel user interface is not showing properly. Took one picture. Will need to bring back new control board to correct issue.; ordrng 1 W10849846 (cntrl-elec)

Near Mary Max Circle, San Marcos, TX 78666
Clif L.

Clif L.

DRYER WHIRLPOOL WED9470WW1 Arrived on site to diagnose a dryer that is throwing error codes. Found a vent assembly inside unit had come unattached and control board shorted out. Replaced control board and tested unit after reattaching vent assembly inside cavity of unit. Found all is working properly at this time and no other failures were present. AHS approved control replacement per EB.

Near Scorpion Dr, Lakeway, TX 78734
Clif L.

Clif L.

RANGE KITCHENAID KESC300HBL8 Arrived on site to diagnose a range that is not heating properly. Tested all burners and oven assembly and found operation corrected units and no mechanical failures at this time. Advised homeowner on cycling burners and heat ratings for stores as well as proper preheat times for this oven. No repairs are needed at this time and all is working properly.

Near Austin, TX 78734
Clif L.

Clif L.

DISHWASHER WHIRLPOOL KDTE334GPS Arrived on site to diagnose a dishwasher with a dented outer panel. Found outer door panel dented on right side. Replaced panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Titus Ct, Austin, TX 78732
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for the unit fan motor will not turn on. Tested the unit and found none of the fan speed work. Found no voltage to the fan motor. Replaced the control and tested the unit. Unit fan only works on low speed. Unit needs a new fan motor. Office will need to reschedule customer. Still under construction. ; ordrng 1 W11252443 (FAN MOTOR)

Near Westinghouse Rd, Georgetown, TX 78626
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL GU2455XTSS3 "Arrived on site for dispenser not opening during wash . Ran diagnostics . Dispenser was opening , found control board failing . Quoted customer parts and labor . Declined further service . Job complete . . No water leaks detected at time of service ."

Near Nueces St, Austin, TX 78701
Diego G.

Diego G.

DRYER GE GTD65EBSJ3WS Arrived on site. Check for noise issues. Found motor a vibrating excessively. Also found control not reacting. Will need motor and blower assembly and control to repair unit. Need autho. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 NEEDAUTHO (NEED AUTHO ) and 1 WE04X25474 (CONTROL ) and 1 WE17X23056 (MOTOR AND BLOWER ASSY)

Near Sunrise Canyon Rd, Wimberley, TX 78676
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HZ0 CS to run call

Near N Interstate Hwy 35, Pflugerville, TX 78660
Wesley P.

Wesley P.

WASHER MAYTAG MVWC565FW0 "arrived on site and found control not able to enter calibration. Replaced control. All checks good. Removed stuck sheet. No burrs or knicks all checks good, unit is operating as designed. Advised customer on unit repair."

Near Epiphany Ln, Pflugerville, TX 78660
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site and found unit motor dead. Replaced sump and motor. Now unit is operating as designed. All checks good.

Near Samuel Welch Way, , TX 78653
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HS1 Arrived on site and found unit display intermittent. Found display wiring to control loose. Clipped in place. Now unit appears to be operating properly. All checks good.

Near Condor Way, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

MICROWAVE GE JVM3160RF2SS "Arrived on site for microwave having no power. Customer stated that the kitchen lights flicker when operating the microwave and unit has been serviced 3 times within a year. Unplugged unit, tested voltage at outlet, found within range. Traced voltage to noise filter board and tested board. Found 20 amp fuse open. Replaced fuse.Tested door switches, check good. Turned unit on, ran cooking operations, microwave checked good. Found fuse had blown when unit was in standby mode(door shut and not heating). Replaced fuse again, opened and closed door several time. Heated water up for 2 minutes , empty water and refill and ran test again. Operating as designed. Recommend to have an electrician to inspect voltage issue. According to manufacturer installation requirements unit needs to be on it’s on 20 amp breaker. Microwave tested good. ; ordrng 1 SEENOTE (PLEASE REPORT TO AHS)"

Near Chandler View Trail, Round Rock, TX 78665
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW95HEDW Arrived on site and found unit operating with clogged airtrap. Cleared airtrap correcting wash cycle problems of emergency draining. All else passes inspection In diagnostics. No leaking. Advised customer to use less soap.

Near Plainfield Ct, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Arrived on site for unit not making ice. Performed diagnostics mode and tested ice maker, found ice maker not responding. Removed ice maker and tested still no response. Tested DC voltage and found none. Tested at connector to door and found 14 volts DC. Called tech support and verified fault (SR#7723215981). Will need to replace door. Office to schedule appointment when ETA is available. Please allow 6 to 8 weeks to receive door. ; ordrng 1 LW10691266 (FC DOOR STAINLESS ) and 1 SEENOTE (SEE NOTE)"

Near Andover Dr, Round Rock, TX 78664
Jonathan  S.

Jonathan S.

RANGE MAYTAG MGR6600FZ0 "Arrived on site for range oven getting error E2F1. Performed diagnostics mode and verified error code. Gain access to temperature probe and checked resistance, found within range. Tested at control board, tested good. Found faulty control board. Will need to order control, will return with probe on hand. Scheduled return for Wednesday the 24th due to customers availability. Customer requested A.M. for return.; ordrng 1 CNOTE (REQ AM) and 1 W10833885 (SENSOR) and 1 W11101561 (CONTROL)"

Near Sweetgum Ln, Round Rock, TX 78665
Arthur B.

Arthur B.

MICROWAVE GE JVM3162RJ1SS "Arrived onsite to install parts to OTR microwave from prior tech’s diagnosis. Uninstalled unit and removed faulty magnetron,transformer, capacitor and diode. Installed all new replacements. Reassembled. Reinstalled back above range. Tested unit with 1 cup of water @2mins. Water was boiling. No other issues found."

Near Jester Court, Copperas Cove, TX 76522
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complaint of unit not heating, found we didn’t have proper power getting to unit. Instructed customer to call electrician."

Near Ridge Dr, Johnson City, TX 78636
Brandon C.

Brandon C.

DRYER MAYTAG MEDB855DC4 "Arrived on site for customer complaint of intermittent drying issues. Put unit into diagnostic mode, found error code F2E1, stuck UIB button, I reset error and ran diagnostic test cycle. Unit passed every test, heating is fine."

Near Buda, TX 78610
Brandon C.

Brandon C.

DRYER MAYTAG MEDC215EW1 "Arrived on site for customer complaint of door not closing well, I replaced strike and catch, unit tested good."

Near Cowboy Cove, Kyle, TX 78640
Brandon C.

Brandon C.

OVEN KITCHENAID KEBS208SSS04 Arrived on site for customer complaint of oven not heating and all in the upper oven. Customer ran a self clean and the thermal fuse blew. Ordering thermal fuse; ordrng 1 WP8304452 (fuse-thrml)

Near Black Stone Cove, Driftwood, TX 78619
Jonathan  S.

Jonathan S.

REFRIGERATOR GE GSS25WSTISS "Arrived on site to,install previous diagnosed part. Gained access to dispenser and added tube heater. Attempted to thaw out water line with low heat. Unit will have to be thaw out for water to work. Not able to manually defrost due to possible of damaging door. Once unit had been thawed tube heater will keep water line from freezing but will not melt the existing ice. All tested good, no water leaks present."

Near Tom Kite Dr, Round Rock, TX 78664
Robert J.

Robert J.

RANGE WHIRLPOOL WOS51EC7AS04 Arrived on job for complaints of no power. Fuse open. ; ordrng 1 WPW10545255 (fuse-thrml)

Near River Chase Dr, New Braunfels, TX 78132
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WMH73521CS6 WMH73521CS6 Arrived to inspect glass falling from microwave. I found the bulb had shattered and could not be removed by the customer. I extracted the bulb bayonet and removed remaining glass fragments. The customer will replace the bulb. Operational test ok.

Near Vintage Way, Harker Heights, TX 76548
Derek S.

Derek S.

COOKTOP JENN-AIR JIC4430XB "Arrived on site to check unit for f47 error, Mrs states the entire unit has been replaced with a new unit and same issue reoccurs, ordering parts for repair, need to call techline to document; ordrng 1 W10857232 (MODULE) and 1 WPW10328492 (FUSE)"

Near Kinney Ave, Austin, TX 78704
Derek S.

Derek S.

WASHER MAYTAG MVWX655DW1 "Arrived on site to repair unit for not starting, found error code lid lock, verified lid lock is not working, ordering parts for repair no water leak present at the time of service; ordrng 1 W10838613 (LATCH LID)"

Near Algarita Ave, Austin, TX 78704
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite for the microwave that the cavity light stays on when the door is closed and the unit won’t work. I found the door switches failing and falling apart. I replaced the door switches and interlocks and tested the unit. The unit is working as designed.

Near Rockwood Ln, Austin, TX 78757
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite for the refrigerator that will not dispense ice. I found the auger motor with 117VDC/24VAC to it and only humming like the gearbox is locked up. I found a lot of ice build up around the motor. The ice chute seal and the ice door are good and are working as designed. I advised the customer on using crushed ice. I also advised removing the ice bin if there is a power outage. I replaced the auger motor and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Steck Ave, Austin, TX 78759
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE254EBL1 Arrived onsite for the dishwasher to replace the control that was diagnosed as defective on the previous visit keeping the dishwasher from draining. I replaced the control an tested the unit. The unit is working as designed. There were no water leaks present at the time of service. The control is covered under the 60 month parts warranty. Call complete.

Near Spurflower Dr, Austin, TX 78759
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSC24C8EYY04 Arrived onsite for the refrigerator to replace the previous diagnosed defective UI. I replaced the UI and tested the unit. The unit is working as designed. Ms stated the dispenser had been dripping water out after they get water. I tested the water dispenser after I replaced the UI and there were no drips present. The unit is working as designed. There were no water leaks present at the time of service. The part is covered by the factory. Use Authorization # KGU8G00EP1. Call complete.

Near Mesa Ct, Austin, TX 78731
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL GI15NDXZQ1 "Arrived on site for too much ice diagnosed ice over filling bin ran diagnostics faulty bin thermistor. Removed faulty thermistor,installed new bin thermistor ran diagnostics all test passed."

Near W 15th St, Austin, TX 78701
Arthur B.

Arthur B.

COOKTOP GE JP356BM3BB "Arrived onsite for customer complaint of cooktop RF element not coming on. Upon removing glass cooktop,found selector switch knob will not come off and is seized to shaft. Will need to order knob,and switch selector to complete repair. OF to R/S since knob is out of stock. AHS will advise how to proceed.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WB03T10269 (knob asm (selector)) and 1 WB24T10115 (switch selector)"

Near Flat Slate Drive, Killeen, TX 76542
Luis M.

Luis M.

REFRIGERATOR KITCHENAID krff507ess01 "Arrived on site for unit not able to be moved. Found damaged wheel on right side assembly. Replaced roller assembly,unit now able to be rolled out. Called partner team covering repair under autho KH09PH0MPL1; used 1 WPW10515762 (ROLLER ASSY) from stock"

Near Drossett Dr, Austin, TX 78744
Arthur B.

Arthur B.

MICROWAVE HOTPOINT RVM1535DM2BB "Arrived onsite to install new fuse to OTR microwave. Removed vent and removed blown fuse. Installed new replacement. Tested unit. Upon testing, found loud humming noise and unit fuse blew again. Unit will need new magnetron,HV transformer,capacitor and diode. OF to R/S once AUTHO is given.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WB27X10597 (h.v. diode) and 1 WB27X10825 (c-oil) and 1 WB27X10826 (trans h.v) and 1 WB27X10827 (asm - mgt)"

Near Deputy Dr, Killeen, TX 76549
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for no cool. Lights on unit not running powered unit off through ui,powered unit on unit will not power on diagnosed failed main control. Installed new control powered unit on compressor and fans powered on unit cooling down."

Near Orisha Dr, Austin, TX 78739
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEBK276SSS00 Arrived on site to test unit for led display not showing bright enough. Replaced board test unit an dunit test good job complete

Near Lost Meadow Trail, The Hills, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDE20IXSS2 Arrived on site to test unit for unit not getting water in. Test unit and found unit not draining. Removed drain motor and found glass in drain motor. Removed glass test unit and unit test good unit getting water and washing and draining correctly. Job complete no leaks present at this time.

Near Rivulet Ln, Lakeway, TX 78738
Leonardo C.

Leonardo C.

MICROWAVE GE JE1860SB002 Arrived on site to test unit for unit not heating and making loud noise. Test unit and found bad magnetron. Replaced mag test unit and unit test good unit heating and no more loud noise job complete

Near Flint Rock Rd, Austin, TX 78738
Jerry C.

Jerry C.

WASHER WHIRLPOOL WFW75HEFW0 WFW75HEFW0 Arrived to instal previously diagnosed and ordered part. I found the tub assembly damaged from shipping and the drain pump connection area was marred and the mount posts were damaged. I discussed the issue with management and we elected to re-order the part. Office to have tech GC inspect prior to scheduling. No access to washer on this call.; ordrng 1 CNOTES (TECH TO INSPECT / RETURN SERVICE SCHEDULE) and 1 W10901030 (tub-outer)

Near Turquoise Way, Jarrell, TX 76537
Scott  M.

Scott M.

WASHER WHIRLPOOL WFC7500VW2 "Arrived on site for start button not working . Found the spring has gone from button . Replaced console .unit will now start . Tested unit . No water leaks detected at time of service . Customer is having during stand pipe issues, when unit goes in to drain the standpipe will start to overflow. Will need a plumber to fix the issue."

Near Funston St, Austin, TX 78703
Joseph C.

Joseph C.

RANGE AMANA AGR5330BAS3 "Arrived on site for “oven calibration” complaint. Inspected unit and verified temperatures, using Whirlpool’s three count meathod(three high and three low counts on temps). Unit averages out to 353 degrees Fahrenheit, when set point temp was 350 degrees. This is well within +/-25 degree allowance. Unit is performing as designed. No leaks detected, at time of service. Number given by customer, was for office and no one answered. House was unlocked. No contact made with customer."

Near Canary St, Cardinal Hills, TX 78734
Joseph C.

Joseph C.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site for “not draining” complaint. Inspected unit and found piece of glass in drain pump. Vacuumed water out of unit and removed glass from drain pump. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Renegade Drive, Hornsby Glen, TX 78725
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site for “door lock issues” complaint. Inspected unit and found faulty door interlocks and switches. Removed and replaced door interlocks and switches. Tested unit. Unit is performing as designed.

Near Minnoch Ln, Austin, TX 78754
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived onsite for the refrigerator to replace the previous diagnosed defective parts. I replaced the fan harness and the evaporator cover. I mounted the evaporator thermistor with aluminum tape and tie wrapped it to the evaporator. I tested the unit and it is working as designed. There were no water leaks present at the time of service.

Near Highview Dr, Austin, TX 78750
Scott  M.

Scott M.

WASHER MAYTAG MVWB955FW1 "Arrived on site for unit just staying on on cycle and not starting . Ran diagnostics got motor heating error code . Checked stator and rotor both checked good . Unit wouldn’t start diagnostics cycle . Replaced control and UI . Unit will now change cycles but still not go into diagnostics . Ordering stator ,rotor , clutch , drain motor , latch , valve ,and another control just Incase . No water leaks detected at time of service . Return 10/22; ordrng 1 W10754158 (stator) and 1 W10754161 (rotor) and 1 W10754448 (clutch) and 1 W10876600 (pump-water) and 1 W10912345 (CONTROL) and 1 W11188327 (LATCH) and 1 W11188329 (VALVE)"

Near Vista Ln, Austin, TX 78703
Clif L.

Clif L.

WASHER WHIRLPOOL WFW9550WW00 Arrived on site to diagnose a washing machine that is not draining. Tested unit found motor for drain pump shorted out. Replaced drain pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Summer Canyon Dr, Austin, TX 78732
Scott  M.

Scott M.

OVEN WHIRLPOOL WFG525S0HS0 Arrived on site for oven making noise . Found oven is igniting properly and has good flame spread . Informed customer this is normal sounding . Did find control panel Misalignined on screws causing right side to drop lower the normal placement . Vent is partially covered up . Causing heat to vent up into electronics . Ordering end cap and panel. No gas leaks detected at time of service . Call to set up return visit . ; ordrng 1 W11026866 (PANEL CONTROL) and 1 W11219665 (END CAP )

Near Oak Cliff Dr, Austin, TX 78721
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WFG505M0BS3 "Arrived on site for damaged side and top, R&R cooktop and side panel, no gas leak on site"

Near Dr, Silverado Mobile Home Park, TX 78660
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for microwave not heating . Found one of the switches not getting continuity . Replaced all switches . Unit still not heating . Found control relays not working . Ordering control. Please call to set return .; ordrng 1 W10892389 (CONTROL)

Near Old Manor Rd, Austin, TX 78724
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for clutch and GEARCASE replacement, R&R clutch and GEARCASE and tested good, no noises no leaks"

Near Cloud Ct, Round Rock, TX 78681
Wesley P.

Wesley P.

OVEN GE JTP20B0F6BB Arrived on site and found unit thermocouple way out of range and displaying as 325 and climbing at room temp. Fan running to cool down at all times. Ordering sensor and control. Sensor only to be replaced. ; ordrng 1 WB23T10015 (sensor) and 1 WB27T10411 (oven control)

Near Terrace Meadow Way, Manor, TX 78653
Tyler B.

Tyler B.

WASHER MAYTAG MVWC465HW "Arrived on site for screeching, found GEARCASE leaked oil over components causing belt slip. R&R GEARCASE and tested good no leaks on site"

Near White Oak Loop, Round Rock, TX 78681
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher dispenser not dispensing detergent. Upon further inspection, I placed the unit in diagnostics and tested and it showed error codes F4E3 (motor not running). I cleared the error code and continued with testing. The unit began to dispense water into the tub, but the motor never came on. I drained the water from the unit and removed and replaced the sump/motor assembly and tested the unit again. The unit operated as designed with no error codes at the end and I poured water onto the heating element and it sizzled as expected. No water leaks observed during service, job completed."

Near Audane Dr, Austin, TX 78727
Tyler B.

Tyler B.

DRYER AMANA NED4655EW1 "Arrived on site for burn power block, R&R block and cleaned connections and tested good, spinning and heating"

Near Wood Glen Dr, Round Rock, TX 78681
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher door not latching. Upon arrival, the customer advised that the unit is latching now. I advised that I would inspect the unit anyway to make sure it’s operating properly. Upon further inspection, I placed the unit in diagnostics and tested and when I closed the door, I found that the left side of the door was dragging/rubbing. The unit showed error code F5E1 (door stuck open). I clear3d the code and continued with testing. The unit operated as designed with no error codes at the end of testing. I leveled the unit and the door closed properly. I advised the customer of my findings and also advised that the leveling feet are barely sitting on the tile and would need something to support them as the floor tile cuts off too soon and the leveling feet cannot sit flush with the floor. No water leaks observed during service, job completed."

Near Corpus Christi Dr, Austin, TX 78729
Lou S.

Lou S.

DISHWASHER WHIRLPOOL JDB9000CWP1 "arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that the unit is leaking from the under the door around the float switch area. Looking underneath the unit, I found dry water residue just under the float switch and on the right side hinge/leg area. I placed the unit in diagnostics and tested with no error codes present. The unit operated as designed with no error codes and no leaks. I questioned the customer on types of detergent they use and he advised that he uses liquid gel. The customer advised that he fills the prewash reservoir and the detergent reservoir. I advised the customer that it was too much detergent and it’s causing the water to overflow the reservoir in the tub. I recommended that they never use the prewash reservoir and only use enough detergent in the detergent reservoir to fill up to the line in between where it says hard water and soft water. I recommended that they use dishwasher major

Near Flyway Ln, Cedar Park, TX 78613
Wesley P.

Wesley P.

DISHWASHER MAYTAG MDBH979AWS3 Arrived onsite and unit operating as designed. Installed handle guard from previous part. Now unit repair is complete. Advised customer on repair.

Near Elysian Fields, Austin, TX 78727
Jerry C.

Jerry C.

OVEN KITCHENAID KEBC107KSS05 "Claimed preheat at 292 and climbed to 301 and hovered for several minutes between 300 and 305. The unit will require the sensor and control. The control p/n 8303017 does not appear to be available, office to research. The sensor alone may be able to repair the unit. Office to contact the customer to arrange return service dependent upon control availability. Please see so# 201957 at the same location and schedule both at the same date.; ordrng 1 8303017RESEARCH (CONTROL RESEARCH) and 1 WPW10131825 (sensor)"

Near Royal St, Salado, TX 76571
Jerry C.

Jerry C.

WASHER AMANA NTW4600YQ0 "NTW4600YQ0 Arrived to inspect washer making noise and moving. I found the suspension rods were completely worn out and the tub would bounce excessively. Due to the movement of the tub, the tub ring and bleach dispenser were damaged and will require replacement. Office to report to the extended warranty coverage and the customer will be contacted. No leaks observed during service and the customer will not use the unit due to hazardous conditions. ; ordrng 1 W10780048 (suspension) and 1 WPW10192089 (bleach disp assy) and 1 WPW10215107 (tub ring)"

Near Cayuga Dr, Harker Heights, TX 76548
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived to inspect ice crushed only. I found the actuator on the ice bin was stuck in the crushed position. I corrected the lever position and tested. Operational test good, no leaks observed during service."

Near Royal St, Salado, TX 76571
Jerry C.

Jerry C.

RANGE WHIRLPOOL RF361PXKQ0 "RF361PXKQ0 Arrived to instal previously diagnosed and ordered parts. I found the LF and RR burners were the affected ones and the switches ordered were for the LR and RF and incompatible. The gasket ordered was for the liner and will need to be re-ordered. Office to order 2x infinite switches for large burners and oven door gasket. ; ordrng 2 WP3148953 (switch-inf, LF AND RR)s and 1 WPW10658354 (gaskt-door)"

Near Creasey Dr, Temple, TX 76501
Kevin B.

Kevin B.

RANGE AMANA AGR5330BAS3 "Arrived on site and found left front burner flame is high, adjusted it to match others. Range is operating properly, job complete."

Near Mary Max Circle, San Marcos, TX 78666
Jerry C.

Jerry C.

DISHWASHER GE GDT580SMF7ES GDT580SMF7ES Arrived to instal parts. I removed and replaced the spray arms that were previously ordered and discussed the issues with the customer. I found they were having to refill the rinse agent dispenser every two cycles. The rinse agent dispenser was greatly over-dispensing and causing water flow issues and leaving deposits within the chassis. The upper spray arm mounting hub was broken and will require replacement. Office to order detergent dispenser and upper spray arm tube assembly. No leaks observed during service. ; ordrng 1 WD12X22497 (conduit main asm) and 1 WD12X24058 (DISPENSER)

Near Meagan Ct, Harker Heights, TX 76548
Paul R.

Paul R.

VENTHOOD WHIRLPOOL GZ7936XHS0 "Arrived onsite for the vent hood that is stuck in the up position. I found 123VAC to the motor and the unit only humming. Either the gearbox is locked up or the unit has a defective limit switch or both. Ordering C-NOTES, WPW10323310 MOTOR-GEAR, & 3EA. WPW10240604 SWITCH.; ordrng 1 C-NOTES (NEED PARTS AUTHORIZATION JUST IN CASE. THE UNIT MIGHT ONLY NEED ONE PART BUT COULD NEED ALL OF THEM. OFFICE NEEDS TO SCHEDULE THE RETURN VISIT PENDING PARTS AUTHO.) and 3 WPW10240604 (SWITCH)s and 1 WPW10323310 (MOTOR-GEAR)"

Near Indus Cove, Austin, TX 78730
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on site for no cool. Found unit not entering defrost ordering harness assembly and main control return appt set for Tuesday. 10/23 will need 2 hrs for repair; ordrng 1 2HRS (2 HRS) and 1 W10911770 (HARNESS) and 1 W11174836 (CONTROL)

Near Colorado St, Austin, TX 78701
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFI2269VEW1 Arrived on site for no cool. Lights on unit not powering on display will not power on diagnosed failed main control.

Near Manchaca Rd, Austin, TX 78704
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED7000DW1 "Arrived on site for “unit not heating/drying clothes” complaint. Found unit pushed too close to wall, binding old style vent line. High limit thermostat blown and reset. Test kit verified blockage. Ordering new high limit thermostat. Office to set return schedule to coincide with call 202042.; ordrng 1 279816 (thermal cut off hi)"

Near Lady Grey Ave, Pflugerville, TX 78660
Tyler B.

Tyler B.

OVEN GE JGBS03PPA2WH "Arrived on site for igniting issues, found igniter failing a tube corroded, need CNOTE part author and part find, CNOTE office reschedule. No gas leaks on site ; ordrng 1 WB19K06 and 1 WB28K10010 (tube,burner lf)"

Near Killingsworth Ln, Pflugerville, TX 78660
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL AMV2307PFB "Arrived on site for door switch issues, found supplied interlocks incorrect to model, ordering correct interlocks. ; ordrng 1 W11252186 (UPPER INTEROPCK) and 1 W11252187 (BOTTOM IL)"

Near Oatmeal Drive, Pflugerville, TX 78660
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for fan and blade replacement, R&R fan and blade and tested good, no noise no leaks on site."

Near Vista Isle Dr, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

DISHWASHER MAYTAG MDBH955AWS "Arrived on site for dishwasher not cleaning dishes. Per diagnostics mode, no error codes. Found light not working on hi temp wash. Found when selecting rinse only control will not activate. Found lower rack wheel missing. Will need to replace control and UI to complete repair. Unit is operational on most options. Failures due to normal wear and tear. Office to schedule appointment when ETA is available. Will need to get authorization to complete repair. ; ordrng 1 12002709 (board control) and 1 6-920244 (cntrl-elec) and 2 WP99002780 (WHEEL)s"

Near Cranston Dr, Round Rock, TX 78664
Lou S.

Lou S.

RANGE WHIRLPOOL SVD48600B "arrived on site to inspect range display not working. Upon further inspection, I found that the range UI display did not come on and when I pressed the Bake, Broil and other buttons on the UI panel nothing came on except for when I pressed the fan button, the fan came on. I removed the control panel and disconnected the harnesses. Per the wiring diagram, it says to ohm the harness so I did and it is good. Per the wiring diagram, it says that if the harness ohms good then replace the board. I wasn’t certain on which board to replace; therefore, I contacted Techline and was advised to replace the UI board, but order both the UI board and the main control board in case the main control board is not providing enough voltage to the UI board. File #7723219241. The UI control will need to be replaced first, before replacing the main control per Techline! The customer requested that LSO complete the repair should they decide to move forward (CNOTE-LSO). No gas leaks

Near Neenah Cove, Austin, TX 78717
Chase S.

Chase S.

MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on site. Checked all wiring and then replaced filter board per tech line reccomendation. Braker tripped and fuse opened. Called tech line and walked through switch placement and wiring again. Found that door switch is in incorrect position. Also research found that incorrect switches are in unit which is why the failure is the same. Called trade partner and discussed with apartment management. CS will return tomorrow to install correct parts in unit and if non functional will document non repairable (by CS)

Near N Interstate Hwy 35, Pflugerville, TX 78660
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5000DW2 Arrived on site and found repair kit is needed to alleviate rumble noise. Advised customer of needed repair. requested Tuesday service. Needs vent cleaning. Customer requested written statement for office for vent cleaning. ; ordrng 1 4392065 (dryer repair kit)

Near Alameda Trace Cir, Austin, TX 78727
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED8500DW3 "Arrived on site for “runs for five minutes, then shuts off” complaint. Inspected unit and found F4E1-F4E4 error codes. Checked all connections and found to be good. Removed and replaced ACU and console. Venting checks good."

Near FM535, Cedar Creek, TX 78612
Joseph C.

Joseph C.

WASHER GE GLWN2800DWS "Arrived on site for “unit leaking from underneath” complaint. Inspected unit and found pressure hose loose, at tub. Reconnected hose to tub. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Mod/Ser sticker is missing from unit. Instructed customer to contact GE for replacement."

Near Pine Valley Loop, Smithville, TX 78957
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW8540BW1 Arrived on site for “ul error code” complaint. Inspected unit and found bearings worn out. Quoted customer for parts and labor. Customer declined services.

Near Mamalu Dr, Bastrop, TX 78602
Dona W.

Dona W.

RANGE WHIRLPOOL WFE540H0AS1 "Arrived on site for bake element had caught on fire. Customer had already replaced element but unit would not heat. Found control no longer sending voltage to element. Replaced main control and verified all operations working properly, tested cooktop and oven for correct temps. All operations check good. Customer had unit pulled out and customer reinstalled unit after repair."

Near White Oak Way, Killeen, TX 76549
Joseph C.

Joseph C.

WASHER MAYTAG MVWC415EW1 "Arrived on site for “wash cycle not working properly” complaint. Inspected unit and found drain pump clogged with a pillow case. Removed blockage. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near FM 969, Bastrop, TX 78602
Derek S.

Derek S.

WASHER ROPER RTW4516FW2 "Arrived on site to repair unit for taking to long to add water, I found a piece of debris in the water level pressure hose, cleared out the debris and verified all operations in service test, gave tips for best performance, unit working as designed, no water leak present at the time of service"

Near Cougar Dr, Austin, TX 78745
Robert J.

Robert J.

OVEN JENN-AIR JGRP548WP02 Arrived on job for complaints of right oven not working. Found the wire to ignite not connected. Recommend wire and test.

Near FM 775, Seguin, TX 78155
Robert J.

Robert J.

WASHER AMANA NTW4516FW1 Arrived on job for complaints of washer not shutting off. Customer said washer working normal.

Near Stratton St, Seguin, TX 78155
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4816FW2 Arrived on job for complaints of noise in spin. Seal from gearcase bad. Replaced gearcase and cam kit . After replacement of parts test washer . Operation normal

Near E Kingsbury St, Seguin, TX 78155
Brandon C.

Brandon C.

DRYER MAYTAG MGDC215EW2 "Arrived on site for customer complaint of long dry times. When I arrived the vent hose was removed from the dryer, I ran test cycle, unit tested good, cycling on and off as designed. Customer is going to run a load with vent disconnected and call us back if there are any issues."

Near Cornflower Dr, Austin, TX 78739
Paul R.

Paul R.

DISHWASHER GE PDW7880P00SS "Arrived onsite for the dishwasher not washing the dishes well. I found the upper rack wash arm not moving. The pump appears to be putting out enough pressure to allow the arm to move so I believe there is an issue with the conduit and arm. Need to replace the conduit and upper wash arm and components to further test. The pump could possibly still be needed. Ordering c-notes, WD12X10352 HUB SPRAY ARM MID, WD01X10384 BEARING MID SPRAY ARM, WD12X10147 CONDUIT MID SPRAY, WD22X10046 ARM SPRAY MID ASM, WD02X10067 SCREW 8-16 HXW 1/2 SS, & WD12X10057 CONDUIT MAIN. Marking the prescreened wash pump as UORV. ; ordrng 1 C-NOTES (NEEDS AUTHORIZATION PER EB.) and 1 WD01X10384 (BEARING MID SPRAY ARM) and 1 WD02X10067 (SCREW 8-16 HXW 1/2 SS) and 1 WD12X10057 (CONDUIT MAIN) and 1 WD12X10147 (CONDUIT MID SPRAY) and 1 WD12X10352 (HUB SPRAY ARM MID) and 1 WD22X10046 (ARM SPRAY MID ASM)"

Near Heliotrope Ct, Austin, TX 78733
Brandon C.

Brandon C.

DRYER MAYTAG MED3500FW1 "Arrived on site for customer complaint of noise issue, found noise was coming from motor and blower wheel, I replaced motor and blower wheel, unit tested good."

Near Serlio Dr, Austin, TX 78739
Brandon C.

Brandon C.

DRYER MAYTAG MEDE300VW0 "Arrived on site for customer complaint of dryer not starting. I found heating element shorted to ground causing thermal fuse to blow. I installed heating element, thermal fuse, and repair kit. Unit tested good. "

Near Jack Nicklaus Dr, Austin, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSP48QMS00 "Arrived on site for customer complaint of ice not dispensing, found clog in ice chute due to crushed ice. I instructed customer on proper care and cleaning of ice buckets inside of door. Unit sealed good, ice door sealed good, ice maker working good. No leaks at time of service."

Near Eagle, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for damaged freezer door,removed damaged door installed new freezer door checked door seal good ."

Near W 51st St, Austin, TX 78756
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KBFN502ESS00 "Arrived on site for “water on back wall” complaint. Inspected unit and found evaporator encased in block of ice. Instructed customer to shut off unit and thaw for 24 hours, with freezer door open. Unit was installed in alcove in a crooked manner. Freezer door open by .5”. Ordering new defrost heater, control and thermistor. Office will need to set return schedule, due to need for two hours. No leaks detected, at time of service.; ordrng 1 TWOHOURCALL (TWO HOUR CALL) and 1 W10316760 (thermistor) and 1 W10524056(PSP) (heater) and 1 WPW10739408 (cntrl-elec)"

Near Alta Vista Dr, Bastrop, TX 78602
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site to diagnose a refrigerator that is leaking from the icemaker. Found front icemaker seal failed causing the leak. Replaced ice maker assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.Icemake

Near Long Bay Cove, Austin, TX 78732
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site for no ice issue. Ran diagnostics found dispenser tube disconnected from recirculating pump. Installed tube correctly to pump tested recirculating pump passes. Found slight kink on external drain pump,removed kink advised customer if unit continues to shut itself off external drain tube will need to be replaced. External drain tube part and labor not covered under warranty due to installation warranty. Repair of recirculating tube covered."

Near Three Rivers Dr, Austin, TX 78746
Joseph C.

Joseph C.

RANGE GE JB630DF4WW "Arrived on site for “cracked cooktop” complaint. Inspected unit and found cooktop cracked over front right burner. This is due to heat. Ordering new cooktop. Office will need to get authorization, before repairs can be made. Please make last call of the day.; ordrng 1 LASTCALLOFTHEDAY (LAST CALL OF THE DAY) and 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 WB62X25973 (rangetop glass asm )"

Near Cedar Creek Cir, Cedar Creek, TX 78612
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX988SIBW01 "Arrived on site for refrigerator having ice devolving on bottom of unit and not allowing customer to open door. Inspected door gasket and seal to unit. Found frost had gotten between door and panel and causing it to separate, causing gasket to fall and not seal (see SD-QuickPic). Added adhesive in gap and placed gasket in place. Added silicone in space between panel and door (see SD-QuickPic). Removed ice buildup and installed door. Inspected door gasket and seal. Added insulation/gasket kit to bottom gasket. Spoke with customer on failure and repair. Requesting to leave freezer door shut for 24 hours. All checks okay at time of service, no water leaks present."

Near E Legend Oaks Dr, Georgetown, TX 78628
Robert J.

Robert J.

OVEN JENN-AIR JJW3830WP02 Arrived on job to replace appliance manger and sensors. After replacement of parts test oven temperature.

Near Blush, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS315SDHB00 "Arrived on site for refrigerator ice maker not producing ice. Customer stated that everything is staying frozen and buying store ice and staying frozen. Measured temperature in FC and found within range. Inspected ice maker. Cycled ice maker and monitor cycle, cycle completed and filled. Tested water pressure, checked good. Attempted to contact tech support and they are temporarily unavailable. Unit passed all test at time of service. No water leaks present. Asked customer when available to do a time count by empty ice container and let unit run about hours and count ice cubes."

Near Cliffbrake Way, Georgetown, TX 78626
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on job for complaints of low water pressure. Confirmed low water pressure but ice normal. Customer request pm appointment. Valve not complete open on dispenser solenoid. ; ordrng 1 W11043013 (valve)

Near Prairie Hill, Seguin, TX 78155
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG550S0HZ0 "Arrived on site for range leaking gas. Found gas line disconnected and caped off. Connected unit and tested for leak, none was found. Tested bake and broil and found solenoid on valve intermittently failure on broil solenoid. Removed valve assembly and installed new. Tested connection for leak. Tested unit in bake and broil cycle. All tested good, no gas leaks present."

Near Georgetown, TX 78633
Arthur B.

Arthur B.

WASHER SAMSUNG WA45H7200AW Arrived onsite. Customer advised that Mr. Appliance has already been out to diagnose and repair. Mr. Appliance is t come out today to complete repair. No work performed.

Near Rosita Oak Dr, Killeen, TX 76542
Tyler B.

Tyler B.

MICROWAVE MAYTAG MMV1174FZ0 Arrived on site for mounting plate drop off as asked by customer. Left plate with customer

Near Janae Ct, Georgetown, TX 78626
Arthur B.

Arthur B.

WASHER MAYTAG MVWC555DW1 "Arrived onsite for customer complaint of top load washer not completing cycles and making lid noises when spinning. Upon inspection,found inner wash basket is wobbling inside tub. Also, washplate is seized and will not come off. Unit will need new gearcase,washplate and inner basket to complete repair. Customer advised not cost affective to repair. All water connections were dry at time of service."

Near Wagner Dr, Waco, TX 76712
Dona W.

Dona W.

OVEN HOTPOINT RB757WC2WW "Arrived on site for seal on door stating it was broken, found lower part of door gasket is worn but cosmetic and still fully functional. Tested temperatures in oven and no heat is escaping. Temperatures check within mfg spec. Found cooktop working to spec as well. All operations check good. Tenant is new renter, unit smells and shows residue that oven cleaner has been used inside of unit. Unit is fully functional."

Near Lucille Dr, Killeen, TX 76549
Dona W.

Dona W.

COOKTOP WHIRLPOOL G7CE3034XS00 "Arrived on site for customer stating that large burner not working correctly, verified operation of all burners. Showed customer burner operation of element will not stay on constantly. Once it reaches temperature it will turn off and cycle back on once temperatures are reached. Showed cycling on all burners. Took picture of all burners working. All operations check good."

Near Killeen, TX 76542
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH73521CS6 Arrived on site to diagnose a microwave that is not heating all the time. Tested unit and found open and close error and door switches slow to react. Replaced all three switches and both interlocks to correct issue. Found all is functioning properly at this time.

Near Lakehurst Rd, Spicewood, TX 78669
Clif L.

Clif L.

RANGE KITCHENAID KDRP407HSS4 Arrived on site to install main control or pass holders and screws. Installed all previously list of parts and tested unit. Found all is functioning properly at this time.

Near Single Peak Cove, Spicewood, TX 78669
Paul R.

Paul R.

OVEN KITCHENAID KSEB900ESS1 Arrived onsite for the range to replace the previous diagnosed defective control panel by CL. I found the correct part number on the box but the wrong part in the box. The panel that was shipped is for a 5 burner cooktop and the on needed only has 4 burners. I took pics in SDQP. Ordering C-NOTES & W10920246 PANL-CNTRL.; ordrng 1 C-NOTES (NEEDS PARTS RESEARCH FOR PART NUMBER W10920246.SEE THE CALL NOTES.) and 1 W10920246 (PANL-CNTRL)

Near Bella Toscana Ave, Lakeway, TX 78734
Lou S.

Lou S.

COOKTOP JENN-AIR JED4430GS00 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the cooktop and seal and tested the unit. Unit operated as designed. I resealed the downdraft vent hose with my silver tape. Job completed.

Near Chestnut Ridge Rd, Austin, TX 78726
Lou S.

Lou S.

OVEN KITCHENAID KOSE500ESS02 "arrived on site to inspect oven temps not correct. Upon further inspection, using my thermalcouple, I placed my lead in the middle of the center rack and tested on Bake at 350 degrees. At the 350 degree preheat beep the unit registered 372. My next five readings were 377, 341, 384, 398, 363 for an average of 372. I checked the unit for calibration and found that it had been calibrated +10 degrees. I reset the calibration to 0 degrees and explained to the customer my findings. The customer advised that they cook using the convection and I advised her that when she uses the convection, the control tells the unit to cook at 325 degrees at a 350 degree setting. I advised the customer that when she cooks using convection and the food isn’t cooking right to either change the preheat temps or calibrate the unit in + or - 10 degree increments depending on the temp or heat that she needs. Also advised the customer that when she preheats the unit to wait an additio

Near Greer Dr, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW7040DW "Arrived on site for washer not filling with water. Performed diagnostics mode and checked error code history. Found error code F8-E3 long fill cycle , F3-E2 temperature fault and F2-E1 UI stuck key. Ran automatic test mode and tested voltage to valve and found within range. Found faulty valve. Customer approved estimate. Removed faulty valve and installed new. Checked water connection and tested valve. All tested good, no water leaks present.; ordrng 1 W11220230 (VALVE)"

Near Roble Roja Dr, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WOC54EC0AB00 "Arrived on site to install previous diagnosed parts. Removed unit and gained access to switches. Removed primary and secondary switches and installed new. Removed monitor switch and installed new. Tested unit, found Interior light of microwave and turntable not operating. Tested turn table motor resistance and found within range. Tested voltage output to motor and found none. Found failed MW control. Removed failed control and installed new. All tested good. "

Near Shumard Peak Rd, Georgetown, TX 78633
Derek S.

Derek S.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site to repair unit for making to much cubed ice, I found the icemaker arm motor failed causing unit to not shut off when bin is full, replaced the icemaker and cleared out all cubed ice. No water leak present at the time of service "

Near Chalmers Ave, Austin, TX 78702
Tyler B.

Tyler B.

WASHER WHIRLPOOL MVWB750WQ1 "Arrived on site for valve replacement, R&R valves and tested good, no leaks on site."

Near Bescott Dr, Austin, TX 78728
Tyler B.

Tyler B.

DRYER WHIRLPOOL LEC5000PQ1 "Arrived on site for heat complaints, found cut off open, R&R cutoff and tested good advised customer on vent cleaning."

Near Wavecrest Blvd, Austin, TX 78728
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for no cool found RF EVAP frozen, advised customer that the unit need to be defrosted for 24hrs with towels, signed waiver. Ordering EVAP cover, will install supplied parts on return. No leaks on site, customer unsatisfied with unit and stated they will be calling whirlpool to fight for a refund and will let us know. ; ordrng 1 WPW10501260"

Near Ranch Park Trail, Round Rock, TX 78681
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for filling complaints, advised customer again on how load size determine fill times, customer was not letting machine go through cycle, was simply lifting and closing lid assuming he was filling the tube, therefore disturbing the sensing stage, got customer to load washer and started a load, explaining stages of washes and unit is working, kept notating every time the unit called for water, insuring the customer the unit working as designed . No leaks on site"

Near Nightshade St, ,
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFC150M0EB2 "Arrived on site for burner complaints, R&R switched as tested good,"

Near Screech Owl Drive, Austin, TX 78660
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW7040DW1 "Arrived on site for unit constantly dropping, found solenoid in valve stuck open, R&R housing and tested good no leaks on site.Housing -C"

Near Enclave Way, Hutto, TX 78634
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site for the unit will not turn on. Tested the unit and found the connection on the control is not secured. Secured the connection and assembled the unit. Tested the unit and unit works properly.

Near Vista Valley Dr, Temple, TX 76502
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived on site for the unit is not freezing or cooling. Tested the unit and found the start device constantly making a clicking noise. Replaced the start device and tested the unit. Unit compressor turned on and is working properly. Advise customer to wait 24 hours for the unit to start freezing and cooling. All water connections were dry at the time of service.

Near Misty Pine Dr, Temple, TX 76502
Steve C.

Steve C.

WASHER WHIRLPOOL WFW75HEFW0 Arrived on site for the unit is leaking water. Tested the unit and found no water leak coming from the unit. Found the water leak is coming from the dryer vent hose. Advise customer to contact the builder due to water coming from inside the wall or roof vent. Advise customer to clean air vents every six months.

Near Cedro Circle, Belton, TX 76513
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KFIV29PCMS00 "arrived on site to inspect freezer door gasket. Upon further inspection, I found that there is a small gap in the upper right corner of the freezer gasket which is causing ice/frost to buildup on the right side of the freezer door and rails. Found the same thing is occurring on the upper left corner as well. Also, the customer advised that the ice maker hasn’t made any ice in approximately one week. I placed the unit in diagnostics and checked error codes for the ice maker (code 59) and 02 appeared (motor lost its position. I attempted to harvest the ice maker but it did not operate. Also, I found ice/frost built up on the ice door gasket and the gasket is badly warped. I found ice built up at the back of the ice box adapter. Per service pointer W10545058, I am ordering the adapter kit, plus the ice maker, and ice door and will return with the freezer door gasket. No water leaks observed during service. I scheduled return service for 10/19/18.; ordr

Near Corabella Pl, Cedar Park, TX 78613
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site to replace the freezer door due to unit wires are broken. Replaced the door and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Vintage Way, Harker Heights, TX 76548
Steve C.

Steve C.

DRYER MAYTAG MEDC300BW0 Arrived on site for the unit is making noise. Tested the unit and found the wheels are worn out. Use the repair kit and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near W Kern Rd, Killeen, TX 76541
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WMH32519CS1 "WMH32519CS1 Arrived to inspect door close error. The unit would not actuate the interior light with the door opened and intermittently, it directed to cycle the door. I removed and replaced all switches and interlock mounts. I tested the unit multiple times and the issue was resolved. Operational test good."

Near Trailside Bend, Round Rock, TX 78665
Jerry C.

Jerry C.

DRYER MAYTAG MEDB835DW3 MEDB835DW3 Arrived to inspect heating and drying issue. I found the unit working correctly and there were no issues found. Airflow and heating worked as designed and the issue was due to the washer incorrectly spinning the garments due to water level/valve failure. No leaks observed and no lint within chassis.

Near Placid Creek Way, Round Rock, TX 78665
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFC704FSS01 "Arrived onsite for complaint of french door refrigerator not cooling in FC section. When arrived,found both section are cooling as intended. FC section @0F and RC @ 36F. No other issues found. Customer advised she will email her warranty registration to service email address at our office. All water connections were dry at time of service."

Near Castle Bluff Cir, Waco, TX 76712
Arthur B.

Arthur B.

REFRIGERATOR GE GTS18GTHMRWW Arrived onsite for dealer complaint of top mount refrigerator not cooling. Tested unit and found good frost pattern on evaporator. Both condenser motor and evaporator motor are working as well. No other issues found. No water connections to unit at time of service.

Near W Waco Dr, Waco, TX 76710
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for machine shaking, and randomly turning off, replaced control for power issue, found spindle bent causing unbalanced spin, R&R GEARCASE and tested good, no leaks on site after replacements found unit still shutting off, ordering power cord ; ordrng 1 W10859955 (cord-power)"

Near Royal Pointe Dr, Pflugerville, TX 78660
Arthur B.

Arthur B.

WASHER GE WSLS1500HWW Arrived onsite to remove and replace lid assembly from prior visit’s diagnosis. Removed defective lid and installed new replacement. Reassembled and tested. Unit now works as intended. No other issues found. All water connections were dry at time of service

Near Beverly Dr, Waco, TX 76711
Arthur B.

Arthur B.

WASHER HOTPOINT HTWP1400FWW Arrived onsite to install new hub nut and splitter to top load washer from prior visit’s diagnosis. Installed new parts. Tighten parts using spanned wrench. Reassembled. Spun basket. All work as intended. No other issues found. All water connections were dry at time of service.

Near N 30th St, Waco, TX 76707
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Arrived on site for the unit will not freeze or cool. Tested the unit and found the compressor will not turn on. Replaced the start device and now compressor will make a electrical humming noise then turns off. Unit will need a new compressor, and access valve. Will need two hours to complete the repair and office to get autho. ; ordrng 1 CNOTE (TWO HRS ) and 1 CNOTE (AUTHO ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 WPW10507886 (compressor)"

Near Elizabeth Cir, Salado, TX 76571
Steve C.

Steve C.

DRYER GE GTD33EASK0WW Arrived on site to replace the door switch due to unit not starting. Replaced the switch and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Sadowski Rd, Fort Hood, TX 76544
Arthur B.

Arthur B.

DRYER MAYTAG MEDB850WQ0 Arrived onsite for customer complaint of dryer making loud screeching noise when tumbling. Removed bulkhead and found wheels seized. Removed and replaced dryer wheels using extra wheels from personal stock. Reassembled. Tested unit. Unit tumbles as intended. No other issues found.

Near Cobbs Ln, Waco, TX 76708
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIC15NLTS2 "Arrived on site for ice machine not producing ice. Performed diagnostics mode and found cutter grid opened. Gained access to cutter grid and tested and found opened. Found unit needs to be manually cleaned. Customer approved estimate. Removed cutter grid and reservoir. Cleaned reservoir and tubing. Installed cutter grid and tested operation . All tested good, no water leaks present."

Near Sonora Trce, Georgetown, TX 78633
Steve C.

Steve C.

REFRIGERATOR KENMORE 795.51833.411 "Arrived on site for the unit is not freezing or cooling. Tested the unit and found the compressor is on and all the fans. Removed the evaporator cover and found no frost build up. Unit will need a new compressor, uv drier, and access port. Will need 2 hrs to complete the repair and need AUTHO. Collected the deductible of $60. ; ordrng 1 CNOTE (2 HRS) and 1 CNOTE (AUTHO) and 1 RESEARCH (UV DRIER) and 1 TCA35911903 (COMPRESSOR ) and 1 TJ90SF8404 (ACCESS VALVE)"

Near Chering Dr, Belton, TX 76513
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH73521CS5 "arrived on site to inspect microwave showing open door code. Upon further inspection, I found that the unit door would not stay closed. I found that the bottom interlock was jammed and not allowing the door to stay shut. I removed the bottom interlock and checked ohms to the switch and it was open. I removed and replaced all three switches and both interlocks and tested the unit. The operated as designed. The venthood light was burnt out so I quoted the customer for the light bulb and she agreed to the purchase. I installed the light bulb and tested and the light bulb operated on all three brightness. Job completed."

Near Andele Way, Liberty Hill, TX 78642
Lou S.

Lou S.

MICROWAVE KITCHENAID KMBS104ESS02 "arrived on site to inspect microwave display not showing. Upon further inspection, I found that the display was missing some of the numbers. I removed the unit from the wall and removed the cover and control panel to expose the interior of the unit. I removed and replaced the UI controls and tested. The unit operated as designed. I put the unit back together and placed it back in the wall and tested again. Unit, again, operated as designed. Job completed."

Near Quiet Oak Cove, Liberty Hill, TX 78642
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW5000DW1 "WTW5000DW1 Arrived to inspect noise. I found the spin basket assembly out of round and causing excessive movement of the assembly. The basket will require replacement and the output shaft of the gear case may be bent, but cannot be determined without basket replacement. No leaks observed during service. Office to contact the customer to arrange return service. ; ordrng 1 W10752719 (basket)"

Near Kenney Fort Crossing, Round Rock, TX 78665
Jerry C.

Jerry C.

RANGE WHIRLPOOL RF369LXPT0 "RF369LXPT0 Arrived to inspect no heat at LF. The element connectors were burnt and the receptacle was burned as well, requiring replacement of both. As a precaution, I am ordering the infinite switch. I advised the customer to not use the LF burner until the repair is completed.; ordrng 1 814399 (receptical,surf.unit) and 1 WP3149400 (switch-inf) and 1 WPW10259865 (elmnt-surf)"

Near Covered Wagon Trail, Round Rock, TX 78665
Wesley P.

Wesley P.

OVEN WHIRLPOOL WFG540H0ES1 Arrived on site and replaced hinges. Found unit temp operating properly. Catch in hinge has been corrected.

Near Longford Trail, Austin, TX 78754
Jerry C.

Jerry C.

WASHER MAYTAG MVWB835DW1 "MVWB835DW1 Arrived to inspect code and not spinning fully. F5E4 F8E1 were stored in memory. I calibrated and tested and found the hot water inlet plugged with debris. I removed the debris and tested. The valve could be heard operating, but water flow through the hot side was just a trickle. Office to order valve. No leaks observed during service. ; ordrng 1 W11165546 (VALVE )"

Near Placid Creek Way, Round Rock, TX 78665
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM384ESS2 Arrived on site to test unit for upper tracks broken. Found tracks broken replaced tracks test unit and unit test good no leaks present at this time.

Near Jaborandi Dr, Austin, TX 78739
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site to test unit for damaged front panel. Replaced panel test unit and unit test good job complete.

Near Meridian Park Blvd, Austin, TX 78739
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site and found unit operating with diffuser door open all the time. Temp of 22f top shelf in fridge. Replaced diffuser. No unit is operating as designed. All checks good. Advised customer on repair. No leaks.

Near Hulsey Rd, Manor, TX 78653
Leonardo C.

Leonardo C.

DISHWASHER FRIGIDAIRE FDB4315LFC2 Arrived on site to replaced panel. Replaced panel test unit and unit workin correctly. Job complete no leaks present at this time.

Near Mesa Verde Ct, Austin, TX 78749
Luis M.

Luis M.

REFRIGERATOR GE PSS25SGMDBS Arrived on site for door issue. Found freezer door not closing correctly. Removed bottom drawer adjusted drawer brackets reinstalled drawer tested door operation good freezer door closing and sealing correctly

Near N Flamingo Dr, Austin, TX 78734
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for faulty door seal. Removed fresh food door installed new door and nameplate. Checked door seal good customer never received air filter from purchase gave customer new air filter.

Near Tallstar Dr, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived on site for dripping at dispenser after awhile customer claims water will drip from dispenser water line. Removed unit disconnected water Lin erroneous valve found indents on water line removed damaged end of water Line reinstalled water Lin tested water dispenser no leaks from valve.

Near Harper Park Drive, Austin, TX 78735
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site to diagnose an ice machine That is not producing ice. Tested unit and found Freon leak in evaporator causing damage to compressor as well. Also water level sensor does not check cut through diagnostics and may also need to be replaced. Parts for sale system would be covered under warranty but labor is expired and would need to be paid by homeowner. Homeowner does not wish to proceed with repairs at this time.

Near Angel Light Dr, Spicewood, TX 78669
Steve C.

Steve C.

REFRIGERATOR GE TFX28PBDABB "Arrived on site for the unit is still not making ice. Found the water tube to the ice maker came off. Secured the water tube but also found the water line to the valve has a small leak and will require customer to replace. Advise she can purchase at local hardware store. Turned the water to the unit and called MS. Too, pictures of the damage. MS will contact the customer. ; saved tckt"

Near Willow Loop, Kempner, TX 76539
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW4616FW2 Arrived on site and replaced tub ring and basket.

Near Gray Blvd, Austin, TX 78758
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site and was able to determine that the cut off valve at the house is clogged. Advised that plumber is needed. All else checks good. Unit is operating as designed.

Near Cripple Creek Dr, Austin, TX 78758
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KGCU467VSS02 Arrived on site to test unit for RF burner not igniting. Test unit and found bad ignitor. Ordering new ignitor W10854967 and rescheduled for Thursday 10/18. ; ordrng 1 W10854967 (IGNITOR )

Near Jaborandi Dr, Austin, TX 78739
Leonardo C.

Leonardo C.

DISHWASHER UNKNOWN DU1345XTVQ2 Arrive don site to test unit for not starting. Test u it and unit started right away. Unit washing and draining correctly. Could not duplicate problem at this time.

Near Whiteworth Loop, Austin, TX 78749
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived on site for water leaking. Diagnosed clogged drain removed obstruction from drain water drained to compressor compartment correctly ran icemaker through a cycle water filled icemaker no leaks unit working as designed.

Near Estancia Pkwy, Austin, TX 78748
Wesley P.

Wesley P.

DISHWASHER MAYTAG MDBH979AWS3 Arrived on site and found known problem of ribbon cable damage. Replaced panel. Unit is now operating as designed. All checks good. CS to document ribbon cable damage per CS.

Near Elysian Fields, Austin, TX 78727
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL GI6SDRXXY02 "Arrived on site for slide replacement, R&R slide and tested good, no leaks on site."

Near Hidden Springs Path, Round Rock, TX 78665
Derek S.

Derek S.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site and replaced the adapter tech per water leaking seal, also replaced evaporater cover and removed all ice off of evaporater per techline instructions, no water leak present at the time of service"

Near McCallum Dr, Austin, TX 78703
Derek S.

Derek S.

DRYER AMANA NED4655EW1 "Arrived on site and replaced heater due to broken wire, replaced the panel due to dents causing mechanical issue, dryer and duct free of lint at he time of service."

Near W 26th St, Austin, TX 78705
Derek S.

Derek S.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site and replaced the controls and harness due to unit intermittently not defrosting, temps checked good at the time of service, fresh food 37 and freezer -04, no water leak present at the time of service"

Near Wildwood Rd, Austin, TX 78722
Derek S.

Derek S.

REFRIGERATOR KITCHENAID KRFC704FPS "Arrived on site to check unit for not cooling in the fresh food, I found the fresh food evaporator is not defrosting heavy ice build up, will need to replace the control, evaporater cover, sensors, and add permagum to this drain tube liner, as well as defrost all ice. No water leak present at the time of service. Will need 2 hrs for repairCollected service fee 108.24Need permagum also Need permagum also Need permagum also . Need permagum also. Need permagum also. Need permagum also"

Near Florencia Ln, Austin, TX 78724
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to replace board and fan. Replaced both parts test unit and unit test good job complete.

Near S Lamar Blvd, Austin, TX 78704
Leonardo C.

Leonardo C.

RANGE GE JVX3300SJ1SS Arrived on site to test unit for fan not working. Found unit getting power but motor not coming on. Replaced motor test unit and u it test good job complete

Near E 6th St, Austin, TX 78702
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site for broken wire on fill tube. Unable to install new fill tube assembly,fill tube damaged during installation. Unit will need new left side door and ordering ui Incase needed during removal of old ui; ordrng 1 LW11034290 (DOOR) and 1 W11212167 (UI)"

Near Liberty Park Dr, Austin, TX 78746
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW8040DW0 "WTW8040DW0 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the stator, clutch and control and then calibrated the unit. I ran it through multiple automatic and manual tests and the unit operated as designed and did not trip the breaker. Operational test good, no leaks observed during service."

Near Savio Dr, Round Rock, TX 78665
Wesley P.

Wesley P.

DRYER MAYTAG MEDC465HW Arrived on site and found unit temp selector bad. Ordering temp selector to repair. Also ordering additional foot as one is broken. ; ordrng 1 W11025920 (feet-lvlng) and 1 WP3405156 (switch)

Near Greenslope Dr, Austin, TX 78759
Paul R.

Paul R.

VENTHOOD KITCHENAID KVIB606DSS1 Arrived onsite for the vent hood with the fan turning on by itself. Ms stated that it is coming on when not cooking on the cooktop. Ms also stated the lights came on with the fan. I could not get the unit to repeat the issue. I made sure the auto sensor was set for an electric cooktop. I explained to me to turn the breaker off for 1 minute and then leave the unit on to see if it happens again. I explained that if it continues we would need to replace the main control. The unit is working as designed at this time. Call complete. The customer paid VH100

Near Bordeaux Ln, Austin, TX 78750
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG505M0BB2 Arrived on site to replace valve. Replaced valve test unit and unit test good. Oven heating to 350 job complete no leaks present at this time.

Near Guemal Road, , TX 78610
Brandon C.

Brandon C.

WASHER MAYTAG MHWE450WW01 "Arrived on site for part hanger, I replaced the motor control board, unit tested good."

Near Aria Dr, Austin, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL KFIS29BBMS02 "Arrived on site for customer complaint of no ice production, I put unit into diagnostic mode, ran all tested on ice maker, water valve, and heater, unit tested good. Instructed customer about water filters and how they effect water pressure. No leaks at time of service"

Near Sugarloaf Dr, Austin, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR GE PWE23KSDSS "Arrived on site for customer complaint of freezer door handle coming off. I tightened the handle down, unit tested good."

Near Via Valmonte, Buda, TX 78610
Paul R.

Paul R.

DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for the dryer with a no heat condition. I found the thermal cut off open. I installed a thermal cut off kit and tested the dryer. The dryer is working as designed with the vent disconnected but with it connected the temp stays idle. I also found a lot of moisture in the flex vent. This all indicates the house vent is completely restricted. I advised ms to not use the dryer until the house vent has been cleaned. I advised ms to call Vent Wizard to clean the vent. I explained to ms that if the dryer is used with the vent in the condition it is in now, she will blow the thermal cut off I replaced. Call complete."

Near Far West Blvd, Austin, TX 78731
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for the unit light is very dim. Tested the unit and found the freezer led light is out and causing the rest of the lights to dim. Replaced the freezer led light and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Meadowlake Ln, Kempner, TX 76539
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFC150M0EB0 Arrived onsite. Customer advised unit is working and no work is to be done. Customer phone is turned off at this time.

Near Air Base Rd, Waco, TX 76705
Kevin B.

Kevin B.

OVEN KITCHENAID KODE300ESS02 "Arrived on site and replaced console and sensor from previous visit, confirmed lower oven broiler is heating. Job complete."

Near Cantera Ridge, New Braunfels, TX 78132
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSSS48QJX00 Arrived onsite for the refrigerator that is not cooling in either compartment. I found the sealed system components all running and the unit barely cooler than room temp. I found a ball of ice built up on the evaporator right where the capillary tube is soldered in. This is a sign of a leak or a restriction. The unit has the original sealed system parts in it so more than likely it’s a leak due to age. .; ordrng 1 4388575 (EVAPORATOR) and 1 876765 (TUBE-KIT) and 1 TJ90SF8404 (ACCESS FITTING) and 1 W10309995 (COMPRESSOR) and 1 WP2003003 (EXCHANGER) and 1 WP2004545 (HEATER-PAN) and 1 WPW10143759 (DRIER-UV)

Near N FM 620, Austin, TX 78726
Brandon C.

Brandon C.

WASHER MAYTAG MAV6300AWW "Arrived on site for customer complaint of loud noise issue, found noise coming from brake, ordering brake parts. ; ordrng 1 WP35-6714 (brake roto) and 1 WP21001910 (spring- br) and 1 WP35-6918 (stator- br)"

Near Aria Ridge, Austin, TX 78738
Paul R.

Paul R.

DRYER WHIRLPOOL LG6801XSW0 "Arrived onsite for the dryer making a burning smell. I found the unit full of lent in the chassis and on the burner causing the issue and the inside of the cabinet needs to be cleaned to fix the issue. The swell was coming from the lint build up on the burner tube (See attached pics in SDQP). I found the dryer not shutting off due to a bad door switch. I found the plastic pull handle broken on the lint screen due to use and age. The switch and screen,need to be replaced to complete service. Ordering W10820036 SWITCH-LID & 339392V SCREEN. RS for Mon 10/22 with job 202032.; ordrng 1 339392V (SCREEN) and 1 W10820036 (SWITCH-LID)"

Near Marble Falls Cove, Austin, TX 78729
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on site for ice maker making too much ice . Found ice over filling container . IM aid not acknowledging when ice bin is full. Replaced IM . Ran harvest and bail arm is properly raising and lowering . No water leaks detected at time of service . Job complete .

Near Clary Way, Austin, TX 78723
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE320M0EB1 Arrived on site to install screws. Installed screws test unit and unit test good. Job complete

Near Kyle, TX
Scott  M.

Scott M.

DISHWASHER JENN-AIR JDTSS244GS0 Arrived on site for dispenser issues . Found the top part of dispenser cracked . Replaced dispenser. Ran test cycle all checked good . Nomwater leaks detected at time of service . Job complete .

Near Robert Browning St, Austin, TX 78723
Dona W.

Dona W.

MICROWAVE GE JVM1870SF001 "Arrived on site for no operation, control does light up when pressing start to begin cycle unit does not start. Tested interlock switch upper switch is not showing door is in closed position. Found latch body is no longer holding switch tightly in place either. Also found inner door with piece missing. Unit will need door switches, latch body and door. Door is showing as not in stock expart. Office will need to contact ahs for expart on door Unit is left unplugged. Will need autho if door is found. Ordering CNOTE door expart and CNOTE autho ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (EXPART DOOR) and 1 WB06X10289 (latch body) and 1 WB24X10069 (switch-micro) and 1 WB24X829 (switch,door sense) and 1 WB24X830 (sw-monitor) and 1 WB56X10344 (door asm)"

Near Sykes Ln, Killeen, TX 76542
Paul R.

Paul R.

REFRIGERATOR GE GSH25JGDDWW "Arrived onsite for the refrigerator not making ice. I found the unit making plenty of ice but not dispensing ice. I found the auger motor defective. I found the lower refrigerator drawer rails broken due to normal wear and age. Ordering WR60X10258 REFRIGERATOR DISPENSER ICE CRUSHER MOTOR & WR72X239 FRIDGE DRAWER RAIL SLIDE - LEFT, WR72X240 FRIDGE CRISPER DRAWER SLIDE RAIL -RIGHT, WR72X242 SLIDE ASM RH & WR72X241 SLIDE ASM LH. RS for Mon 10/22.; ordrng 1 WR60X10258 (REFRIGERATOR DISPENSER ICE CRUSHER MOTOR) and 1 WR72X239 (FRIDGE DRAWER RAIL SLIDE - LEFT) and 1 WR72X240 (FRIDGE CRISPER DRAWER SLIDE RAIL -RIGHT) and 1 WR72X241 (SLIDE ASM LH) and 1 WR72X242 (SLIDE ASM RH)"

Near Marble Falls Cove, Austin, TX 78729
Robert J.

Robert J.

WASHER WHIRLPOOL WTW6800WW1 Arrived on job to replace bearing. Nut on bottom of shaft too badly rusted unable to remove will need to replace tub as well. Office to schedule. ; ordrng 1 CNOTE (AUTHO ) and 1 W10193886 (tub outer)

Near Rudy Ln, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for moisture on gasket and middle divider. Found moisture on bottom of freezer door gasket and middle divider. Disconnected condenser fan,found divider warming up. Added adhesive to gaps on middle divider, reconnected fan motor,restricted air flow on compressor cover to allow utter loop to warm up and prevent moisture on middle divider."

Near Bluff Springs Rd, Austin, TX 78744
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH73521CS6 Arrived on site to diagnose a microwave that is not heating all the time. Tested unit and found open and close error and door switches slow to react. Replaced all three switches and both interlocks to correct issue. Found all is functioning properly at this time.

Near Lakehurst Rd, Spicewood, TX 78669
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Arrived on site and found no ice production, ran test 57 and icemaker is operating properly. Ran test 45 and it filled with water, ran test 15 and level sensor is running correctly. Found fresh food evaporator is frosted over, Attached one picture. Refrigerator will need to be defrosted for at least 36 hours to remove ice, customer read and signed deFrost document. No water leaks from connections at time of service.; ordrng 1 DEFROST"

Near Habersang Ln, New Braunfels, TX 78132
Kevin B.

Kevin B.

WASHER MAYTAG MHW3505FW1 "***Get pick up model and serial number, it did not save.*** arrived on site and found control panel is randomly beeping and turning off and on. Will need to bring back a new one and have harness and control board on hand to ensure repair on next visit. No water leaks from connections at time of service; ordrng 1 W10911040 (panel-cntl) and 1 W11201284 (CONTROL BOARD) and 1 WPW10442440 (harns-wire)"

Near E Main St, New Braunfels, TX 78130
Kevin B.

Kevin B.

DRYER AMANA NED4655EW1 "Arrived on site and found door switch is broken when door switches held down dryer will run properly. Switch will need to be replaced in order to correct issue, no lint found in dryer.; ordrng 1 WPW10237959 (switch-dor)"

Near Common St, New Braunfels, TX 78130
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site and found no ice production, ran test 57 and icemaker is operating properly. Found fresh food evaporator is frosted over, Attached one picture. Refrigerator will need to be defrosted for at least 36 hours to remove ice, customer read and signed deFrost document. No water leaks from connections at time of service; ordrng 1 NEEDS DEFROST"

Near Stonecrest Path, New Braunfels, TX 78130
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 Arrived on site for no ice . Found fill tube choked with solid ice . Found water has been backing up between the cabniet and insulation . Also looks like waters been building up and leaking down one of the refridgerent lines . Tried to call tech line but was told to call back later . Did replace valve before noticing water build up. . Will need to document with tech line ; ordrng 1 CNOTES

Near Berkman Dr, Austin, TX 78723
Kevin B.

Kevin B.

DISHWASHER GE GSD2100VWW "Arrived on site and inspected dishwasher and found motor is engaging during drain cycle and solenoid is activating but no water is leaving dishwasher. Water can be removed the drain hose with a shop vac attached, remove spray arm and could not find filter ball. Will order a new one and have a motor assembly on hand if needed. No water leaks from connections at time of service.; ordrng 1 WD12X10244 (base spray arm) and 1 WD12X10408 (filter ball) and 1 WD22X10054 (spray arm weld) and 1 WD26X10051 (mechanism s/s asm)"

Near Crest Cir Dr, San Marcos, TX 78666
Scott  M.

Scott M.

WASHER MAYTAG MHW5500FW1 "Arrived on site for washer not finishing load. Ran diagnostics got f7-e8 ,f7-e9. Can barley turn drum bye hand . Bearing has failed . Ordering tub , rotor , stator . 2 man , 2 hr . Nonwater leaks detected . Call customer to set return .; ordrng 1 TWOHRS and 1 TWOMAN and 1 W10901175 (TUB OUTER ) and 1 WPW10544980 (rotor)"

Near Loyola Ln, Austin, TX 78723
Scott  M.

Scott M.

DRYER WHIRLPOOL WED7500GC0 "Arrived on site ,replaced catch ,panel,and both hinges . Door still not closing properly . Ordering inner and outer door . No lint build up . Please call to set up return visit .; ordrng 1 W11124278 (OUTER DOOR ) and 1 W11126813 (INNER DOOR )"

Near View Ridge Dr, Austin, TX 78724
Scott  M.

Scott M.

WASHER GE GCWN5050M1WS Arrived on site for washer leaking . Found water valve is cracked . Ordering valve . Return 10/23. All other hoses look good . Water is turned off .; ordrng 1 WH13X10037 (valve triple water)

Near Western Sky Blvd, Elgin, TX 78621
Scott  M.

Scott M.

WASHER WHIRLPOOL MVWX655DW1 Arrived on site for rust getting on clothes. Used water test strips . Quick pics of test strips . Water is very hard . Will need to call tech line . No water leaks detected .; O-emld tckt

Near Aleppo Pine, Elgin, TX 78621
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KBFS20EVMS13 "Arrived on site for ice yield up in freezer and moisture in fresh food. Found gap at bottom of freezer door sealing causing warm air to enter freezer,found large tear in fresh food door seal. Will need to replace gaskets and add sealer around damper and water line tubing on return visit. ordrng 1 LMON,Y and 2 W10571956 (FF DOOR SEAL)s and 1 W10571967 (FREEZER SEAL)"

Near Gentle Breeze Terrace, Austin, TX 78731
Wesley P.

Wesley P.

WASHER MAYTAG MVWB765FW Arrived on site for complaint of washer agitator catching clothes. Ordering agitator due to un even mold. All else checks good. No error codes. Monday 22Nd after 9:30WP only. Senior citizen request. ; ordrng 1 CNOTES and 1 W10882734 (agitator)

Near Glacier Bay St, Pflugerville, TX 78660
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL DU915PWPB0 "Arrived onsite and ordering manifold do to broken plastic and not staying in place. All other functions working properly. Advised customer on findings. Requested m9nday 22.; ordrng 1 3400919 (covr-screw) and 1 8268845 (manifold,sprayarm)"

Near Canyon Maple Rd, Pflugerville, TX 78660
Chase S.

Chase S.

REFRIGERATOR GE BSS25JFRFWW BSS25JFRFWW Arrived on site. Checked refrigerator for not cooling at all. Found compressor not running. Inspected start device and found it had internally shorted and burned in a hole in the outside cover. Replaced start device and found no voltage being sent from main control. Inspected main control and found backside of relay caused burnt spot on control. Replaced control and turned unit on. Compressor and all fans are running. Cleaned condenser coil. No water leaks present at time of service. Advised customer wait min of 12 hours before adding food to refrigerator. Job complete

Near Whitley Dr, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KBLC36FTS00 "arrived one site to inspect refrigerator freezer not cooling properly and control flashing. Upon arrival, the customer advised that the previous tech did not find anything wrong with the unit other than the FC door rails dragging and they greased them. The customer advised that the unit was operating fine when the previous tech was last here. The customer advised that the unit control settings were at factory settings of 0/37 degrees. Upon further inspection, using my thermalcouple, I placed my thermal lead at the bottom of the FC section and my reading was 23.2 on a control setting of 30. Using the same method, I tested the RC section by placing my thermal lead under the crisper and my reading was 37.2 on a setting of 44. When I opened the RC door to remove my lead I noticed the control had reset itself to 20 degrees in the FC section. By my readings, it appears/feels like the RC section is cooling properly. Per service pointer W10802724C, it says

Near High Lonesome, Leander, TX 78641
Chase S.

Chase S.

WASHER KITCHENAID KUDI01DLBL6 KUDI01DLBL6 Arrived on site. Checked dishwasher for loud operation. Found chopper assembly blade grinding on screen. Removed all debris and refit blade onto assembly. Reassembled and tested unit multiple times. All sounds and functions check good. No water leaks present from dishwasher after repairs. Informed customer that depending on water temperature and amounts of soil the time display is estimated and will show at some point.

Near Lombard Dr, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for damaged freezer door. Found large dents on bottom of freezer door panel. Removed damaged door,installed new freezer door and nameplate checked door seal good."

Near Highland Hills Dr, Austin, TX 78731
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRB322DMBM "Arrived on site and found customer is experiencing top drawer in freezer intermittently does not close properly and keeps freezer door open resulting in frost buildup. I will need to bring back both brackets for upper drawer and drawer itself. No water leaks from connections at time of service, After replacement of parts if no noticeable change has been made tech line will need to be called to document the issue. ; ordrng 1 WPW10284684 (bracket) and 1 WPW10284685 (bracket) and 1 WPW10348238 (basket-fzr)"

Near Arikara St, Buda, TX 78610
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC18NNTS2 "Arrived on site for no ice. Plugged unit on no lights unit not powered on disconnected icemachine from drain pump plugged main unit to outlet unit powered on ran diagnostics found failed recirculating pump,wires corroded. Diagnosed unit will need external drain pump and recirculating pump. Slight chance unit will need harness will order harness also Incase needed. Customer will call back if they approve repair. Charged service call fee."

Near Island Wood Rd, Austin, TX 78733
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for no ice. Icemaker not running through a forced cycle diagnosed faulty icemaker. Installed new icemaker powered unit on icemaker ran through a cycled and filled with water unit working as designed.

Near Fairfax Ridge Pl, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for water issue. Found water on liner and fresh food door liner. Checked door seal good,added adhesive around gaps between liner and cabinet. Water appears to be air entering around liner causing water droplets on liner. Checked door seals good."

Near Harper Park Drive, Austin, TX 78735
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site and found unit with f7 e1 error. Reset unit. Now unit heats properly and is operating as designed. No one error codes. No leaks.

Near Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRB119WFBM00 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the control damper and jazz control ad tested the unit. The damper operated immediately upon replacing it and was very quiet as expected. The unit began to cool as designed with no water leaks observed during service. Job completed.

Near Mistflower Springs Dr, Leander, TX 78641
Steve C.

Steve C.

DISHWASHER FRIGIDAIRE FFBD2406NB7B Arrived on site for the unit will not start. Tested unit and found when pressing start nothing happens. Disassembled the unit and found the connection to the doorlatch is loose. Secured the connection and tested the unit. Unit works properly and all water connections were dry at the time of service. Only charge the customer for the service fee.

Near J E Brown Ln, Jarrell, TX 76537
Steve C.

Steve C.

OVEN JENN-AIR W132B Arrived on site to replace the bake element due to not heating. Replaced the part and tested the unit. Unit works properly and job complete.

Near Cliff Cir, Salado, TX 76571
Steve C.

Steve C.

WASHER MAYTAG MVWX655DW1 Arrived on site for the unit wash plate is loose. Tested the unit and found the splines on the wash plate is stripped. Replaced the wash plate and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Brutus Ln., Temple, TX 76502
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW2430DP01 Arrived on site to test unit for f2e1 error code shorted key pad. Replaced console test unit and unit test good job complete no error codes

Near Red River St, Austin, TX 78705
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ ordrng unknown/fan blade and unknown/fan motor (by MS)

Near Vista Isle Dr, Round Rock, TX 78681
Leonardo C.

Leonardo C.

RANGE JENN-AIR JGRP430WP02 Arrived on site to test unit for unit under temp by 40 degrees. Replaced sensor test unit and unit test good average temp is 354 at 350 job complete.

Near Avenue G, Austin, TX 78751
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to replace tube feed. Replaced tube feed test unit and unit test good job complete no leaks present at this time

Near Wagon Rd W, Austin, TX 78736
James C.

James C.

REFRIGERATOR AMANA AFI2538AEW Arrived on site and tested operation. Found dispenser intermittently working. Inspected and found switch failing. Installed new chute assembly and tested. Unit working properly and all water connections dry at time of service. Job complete

Near McCartney Dr, Kingsland, TX 78639
James C.

James C.

REFRIGERATOR UNKNOWN HA10TG31SW Arrived on site and tested operation. Found fans running and unit began to cool but the start device tripped. Installed new start device and same issue. Unit has r600a and we do not have to equipment to install sealed system in this unit. Job complete

Near Shawnee Trail, Kingsland, TX 78639
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL KBSN608ESS01 "Arrived site for no apparent ce, found ice maker not fully plugged in. Reconnected and tested good, no leaks on site"

Near Charmstone Ln, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site to install previous diagnosed. Added gasket and adjusted FC door. Checked door seal and tested door operation. All tested good, no water leaks present."

Near Red Poppy Trail, Georgetown, TX 78633
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site for manifold and knob replacement, R&R knobs and manifold tested good, no gas leaks on site"

Near Katherine Drive, Round Rock, TX 78681
Tyler B.

Tyler B.

WASHER MAYTAG MVWX655DW1 "Arrived on site for cam and actuator install, R&R actuator and cam and stested good no noise or leaks"

Near Kingsburg Dr, Round Rock, TX 78681
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRFC302EPA00 "Arrived on site for “not cooling” complaint. Inspected unit and found no frost on element. Found minimal amperage to compressor at minimum. Ordering new compressor, evaporator, drier and access valve. Will need sealed system tech and two hours for call. Office to set return schedule, due to request for sealed system tech and for two hour call.; ordrng 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10317014 (evaporator)"

Near Pendleton Ln, Austin, TX 78723
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED9200SQ1 "Arrived on site for unit running more time, found unit working as designed, heat in range, advised customer on load size and how sensor functions. 2 unit discount"

Near Hidden Ridge Ct, Round Rock, TX 78681
Paul R.

Paul R.

MICROWAVE GE PEB2060SM2SS "Arrived onsite for the microwave that shows different things in the display when it’s running and stops sometimes. I found the display on the main control completely lighting up and the mag humming bad when this happens. This could be caused by the mag seal leaking RF waves but both units could possibly be defective.Need to get authorization to replace the main control and the mag to complete service but will leak test the mag to see if it’s the only part that might be needed on the return visit. Ordering C-NOTES, WB27X10966 DISCONTINUED (CONTROL) & WB27X26081 MAGNETRON.; ordrng 1 C-NOTES (NEEDS PARTS RESEARCH - PARTS AUTHORIZATION AND THE OFFICE WILL NEED TO RS THE RETURN VISIT.) and 1 WB27X10966 (DISCONTINUED (CONTROL)) and 1 WB27X26081 (MAGNETRON)"

Near Long Bow Dr, Leander, TX 78641
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDD01DPPA0 Arrived onsite for the dish drawer with the lower drawer no starting. I found the rotor gummed up with debris because the customer does not use the unit often enough keeping it from running. I cleared the debris and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Jester Wild Dr, Austin, TX 78750
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site for dishwasher leaving white film. Performed diagnostics mode, no error codes. Found Wash motor not activating. Tested voltage to sump and found within range. Tested at motor and found bad connection at motor. Adjusted connector and tested, working as designed. Tested amperage to heater and found within range. Spoke with customer on on white film and possible causes. All tested good, no water leaks present."

Near Madison Oaks Ave, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WODA7EC0HZ01 Arrived on site for oven bottom door not closing correctly. Inspected door hinges and found left hinge broken and not allowing door to close. Removed door and replaced lower left hing. Installed door and tested opening and closing. Tested all other operations. All tested good.

Near Sachen St, Georgetown, TX 78626
Jerry C.

Jerry C.

REFRIGERATOR GE GS522JETAWW "GS522JETAWW Arrived to inspect leaking. Found the actual issue was the valve that did not dispense. Replaced the valve and checked for proper water flow. No leaks observed during the inspection. Advised the customer power cord was damaged and needed to be repaired, the customer will correct the issue. "

Near NE Inner Loop, Georgetown, TX 78626
Joseph C.

Joseph C.

DISHWASHER GE GSD2000J01WW "Arrived on site for “unit leaking and not draining” complaint. Per my previous diagnosis, removed and replaced sump/motor assembly, clamps, drain hose and tested unit. Unit is performing as designed. No leaks detected, at time of service. Mounting screws were missing, due to being removed by customer. Customer needs to install mounting screws."

Near Marie Ln, Manor, TX 78653
Joseph C.

Joseph C.

RANGE GE JB640DR5BB "Arrived on site for “oven smoking while oven on” complaint. Inspected unit and found terminal block melted, at Black power wire. Removed and replaced terminal block. Tested unit. Unit is performing as designed."

Near Burton St, Manor, TX 78653
Joseph C.

Joseph C.

MICROWAVE KITCHENAID KMHS120ESS4 Arrived on site for “microwave door open error and light stays on” complaint. Inspected unit and found interlocks and switches faulty. Removed and replaced door switches and interlocks. Tested unit. Unit is performing as designed.

Near Toscana Ave, Austin, TX 78724
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived onsite for the refrigerator that is leaking water on the ground. Ms stated the last time we were out we gave her an estimate and we didn’t charge just to come out. I called the office and explained all of this to MS.

Near Rustic Rock Dr, Austin, TX 78750
Joseph C.

Joseph C.

REFRIGERATOR GE PFCS1NJXBSS "Arrived on site for “no cool” complaint. Inspected unit and found inverter faulty. Removed and replaced inverter. Unit is performing as designed. No leaks detected, at time of service."

Near Zach Scott St, Austin, TX 78723
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDT750SAHW0 "WDT750SAHW0 Arrived to inspect drying issues. I found no stored error codes and all functions were present within service test mode. I found the rinse agent dispenser was over-dispensing greatly and I removed and prefaced the dispenser. I advised the customer of the correct type and amount of rinse agent and they were already using the correct amount of detergent and purging cold,d from the hot water supply. Operational test good, no leaks observed during service."

Near River Down Rd, Georgetown, TX 78628
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for screeching washer,found noise coming from GEARCASE, ordering GEARCASE and clutch no leaks on site ; ordrng 1 W10754448 (clutch) and 1 W10811956 (gearcase)"

Near Cloud Ct, Round Rock, TX 78681
Jerry C.

Jerry C.

REFRIGERATOR KENMORE 253.7041341 "253.70413411 A arrive to inspect cooling issues. Found ice on the evaporator and remove it. FC door would not close completely and adjusted to correct it. Removed debris from condenser and tested. Operational test. No leaks observed. ."

Near Farris Ranch Rd, Georgetown, TX 78633
Steve C.

Steve C.

REFRIGERATOR GE GTH21KBXABB Arrived on site for the unit is not cooling properly in fresh food section. Tested the unit and found the evaporator fan motor will not turn on and will rotate manually. Replaced the evaporator motor and tested the unit. Unit works properly and no water connections to the unit.

Near N Penelope St, Belton, TX 76513
James C.

James C.

REFRIGERATOR WHIRLPOOL GD5DHAXVY00 Arrived on site and tested operation. Found start device clicking on and off. Removed and tested winding of compressor and found to be good. Installed new start device and capacitor from compressor kit. Unit now cooling properly and all water connections dry at time of service. Job complete ; ordrng 1 WP2304884 (start-dev) and 1 WPW10662129 (capacitor)

Near Firestone, Meadowlakes, TX 78654
Steve C.

Steve C.

OVEN WHIRLPOOL RBD305PRS00 Arrived on site to replace the lower oven broil element due to being broken. Replaced the broil element and tested the unit. Unit works properly and job complete.

Near Cedar Creek Rd, Temple, TX 76504
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX735SDHW00 "Arrived on site for filter not coming out, got filter out and installed customer upload filter, tested good with no leaks"

Near Sea Ash Cir, Round Rock, TX 78681
Steve C.

Steve C.

DRYER MAYTAG MEDC215EW1 Arrived on site for the unit is getting clothes stuck inside the vent. Customer advise on the venting inside the drum clothes get stuck. Tested the unit and found the seal is coming off the drum. Disassembled the unit and secured the seal. Tested the unit and unit works properly. Advise customer to clean air vents every six months.

Near N 9th St, Temple, TX 76501
Paul R.

Paul R.

OVEN WHIRLPOOL WOD51EC0AS05 Arrived onsite for the oven that the control panel just goes blank. I found the control panel just shutting down and then turning back on with voltage to it all the time. I replaced the UI and tested the unit. The unit is working as designed. Call complete.

Near Little Elm Trail, Cedar Park, TX 78613
Paul R.

Paul R.

DRYER WHIRLPOOL WET4024HW0 "Arrived onsite for the laundry center with the dryer not working. I found L2 on the plug bent over, almaost touching L1 and not going in the wall outlet. I straightened the L2 prong out on the plug and plugged it into the receptacle. I tested the unit and it is working as designed. Call complete."

Near Cypress Creek Road, Cedar Park, TX 78613
Steve C.

Steve C.

DISHWASHER KITCHENAID KDTE204EWH3 Arrived on site to replace the heater and sump and motor due to unit not heating and not washing. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near River Pl Dr, Belton, TX 76513