Local Reviews

Rated 4.9 out of 5 stars based on 2022 customer reviews

Arthur B.

Arthur B.

RANGE WHIRLPOOL RF366PXGW0 "Arrived onsite for customer complaint of oven getting too hot and throwing error code F3E2 (Oven Over Temp). Found control board melted. Unit will need new control,sensor and knob to complete repair. Found both knob and control is no longer available. AHS will be in contact regarding how to proceed.; ordrng 1 3196967 (CONTROL BLACK) and 1 8053351 (knob,timer (blk)) and 1 WP8053344 (sensor)"

Near Hooten St, Killeen, TX 76543
Steve C.

Steve C.

DRYER WHIRLPOOL WED7500GC0 Arrived on site for the unit is leaking water. Tested the unit and no water lines connected to the unit. Found excessive lint build up in the vent chute. Found the vent to the house is clogged and causing the moisture not to vent. Advise customer to have the landlord to get a dryer vent cleaning crew to clean the air vents. Unit works properly and advise customer to clean air vents every six months.

Near Dauphin Dr, Belton, TX 76513
Jerry C.

Jerry C.

DRYER SAMSUNG DV48J7700EW/A2 "DV48J7700EW/A2 Arrived to inspect noise and burning odor. I found the idler pulley had failed and when the assembly snapped down, it likely jarred debris which caused the odor. I removed and replaced the idler assembly and tested. Operational test good, lint removed and no leaks observed during service. "

Near Joshua Dr, Georgetown, TX 78633
James C.

James C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and tested operation. Found leak at sump seal near front side. Removed sump and found seal damaged. Installed new sump and tested. Unit working properly and all water connections dry at time of service. Job complete

Near US-281, Marble Falls, TX 78654
Jerry C.

Jerry C.

REFRIGERATOR GE PSHS6TGX "PSHS6TGX Arrived to instal previously ordered part. I removed and replaced the faulty ice maker and the replacement completed initial cycle. Operational test good, no leaks observed during service."

Near Sunset Ridge, Georgetown, TX 78633
James C.

James C.

ICE MACHINE WHIRLPOOL GI15NDXZS1 Arrived on site and tested operation. Found unit fills with water and begins cycle. Found when compressor running the condenser fan was not coming on. Found proper voltage to motor. Installed new fan motor and tested. Unit working properly and all water connections dry at time of service. Job complete

Near Co Rd 258, Bertram, TX 78605
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW4955HW0 Arrived onsite for customer complaint of top load washer not completing cycles. Found wash tub bounces around within cabinet. Found suspension to be warn. Ordering suspension. Found suspension is a PSP item. R/S for next Monday 10/22. All water connections were dry at time of service.; ordrng 1 W11217817 (SUSPENSION)

Near Abigail Dr, Killeen, TX 76549
James C.

James C.

DISHWASHER IKEA IUD7555DS0 Arrived on site and tested operation. Found unit fills and drains but sump not working. Installed new sump and tested. Unit working properly and all water connections dry at time of service. Job complete

Near Co Rd 210A, Bertram, TX 78605
Arthur B.

Arthur B.

WASHER MAYTAG LAT9206AAE Arrived onsite for customer complaint of top load washer making loud grinding noise and not agitating. Tested unit and found clutch will not engage to agitate. Also could hear transmission grinding. Unit will need new transmission and clutch to complete repair. Customer advised he will purchase new unit. . All water connections were dry at time of service.

Near Dianne Dr, Copperas Cove, TX 76522
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and found latch is not operating. After replacing lunch ran a diagnostic cycle and a calibration cycle and all function has returned to washer. No water leaks from connections at time of service, job complete"

Near Scenic Brook Dr, Austin, TX 78736
Lou S.

Lou S.

VENTHOOD KITCHENAID KVUB606DSS3 "arrived on site to inspect scratches nameplate. Upon further inspection, I found a few small scratches on the nameplate that could not be buffed out. Using my heat gun, I heated the nameplate to loosen the sticky on the back and removed the old nameplate and placed the new one on the unit. Job completed. No one available to sign for receipt."

Near Leander, TX 78641
Lou S.

Lou S.

RANGE WHIRLPOOL WOD77EC0HS00 "arrived on site to inspect range door hinge locked up. Upon further inspection, I found that the double oven top oven door had been removed and the left hinge was not secured before doing so and it locked up. Being as I was not provided with a hinge for prescreened, using my channel locks and towel (to protect door/countertop) I was able to pull the hinge out far enough to secure the lock on it and re-install the oven door. I tested the unit and it operated as designed. Job completed."

Near Bardella Dr, Leander, TX 78641
Robert J.

Robert J.

FREEZER WHIRLPOOL WZF34X18DW03 Arrived on job to replace thermistors fan motor and control. Replaced all parts and checked heater. No leaks detected at time of service. Job complete

Near Overlook Cir, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site for front right and front left burners intermittently lighting. Performed diagnostics and tested both burners. Inspected burner plate and found slightly warped and allowing gas to escape. Tested valves. Will return with burner plates, valves and orifice holders assembly. Schedule return for Friday. Customer requested AM for return.; ordrng 1 SEENOTE (REQ AM) and 1 W11197500 (ORIFICE HOLDER) and 1 W11234417 (FRONT RIGHT BURNER) and 1 WPW10183375 (PLATES) and 2 WPW10279615 (VALVES LF/FR)s"

Near Snow Bunting, Pflugerville, TX 78660
Arthur B.

Arthur B.

DRYER MAYTAG MEDB835DC4 Arrived onsite. Customer advised unit has been exchanged by Home Depot. No services performed.

Near Tundra Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived onsite for customer complaint of icemaker on french door refrigerator leaking and continuously makes ice. Found icemaker arm broken at icemaker. Removed and replaced icemaker. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.

Near Fox Trail, Harker Heights, TX 76548
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL ED5VHGXMQ10 Arrived onsite for customer complaint of SxS refrigerator getting hot to touch and not dispensing ice. Advised customer that unit has warmer to prevent condensation. Removed from UI and found switch bracket broken not making contact to switch. Removed and replaced bracket. Reassembled. Tested unit. Ice now dispenses as intended. No other issues found. All water connections were dry at time of service.

Near Lindsey Dr, Killeen, TX 76542
Arthur B.

Arthur B.

RANGE WHIRLPOOL RF368LXPT2 Arrived onsite for freestanding range not powering on. Removed back cover and found terminal block shorted to cover. Removed melted terminal block and installed new replacement. Secured power cord. Reassembled. Tested unit. Unit powers on as intended. Oven and stove both work as intended. No other issues found.

Near Sydney Harbour Ct, Killeen, TX 76549
Lou S.

Lou S.

WASHER MAYTAG MVWC565FW0 ALSO.

Near Farleigh Ln, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KUDW02FRSS1 Arrived on site to test unit for no power. Test unit and found unit getting 120v. Test bi metal and found bad bi metal. Ran unit and unit filled with water and wash motor cane on and unit drained correctly no leaks present at this time.

Near Redmond Cove, Austin, TX 78739
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017FS0 "arrived on site to inspect microwave fan coming on randomly. Upon further inspection, the customer advised that the unit fan came on when they weren’t using the range/oven and had not put anything in the microwave. Also, the interior light is flickering when the door opens. I could not get the fan to come on randomly, but when I opened the unit door, the light flickered a lot. I removed and replaced all three switches and both interlocks and tested the unit. The unit operated as designed. Using my multimeter, I verified ohms to the cavity thermistor located behind the main control. I explained to the customer that the fan will come on if they are using the range or if the unit gets too hot. Job completed."

Near S Lakeline Blvd, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

VENTHOOD WHIRLPOOL GXW7336DXS1 Arrived on site to replaced switch pb. Replaced pb test unit and unit still not working. Called techline and techline said it was a installation issue wires connected backwards. Customer was not home to verify move in day. Advised customer to call builder to get issue fixed job complete

Near Mandevilla Dr, Austin, TX 78739
Clif L.

Clif L.

MICROWAVE MAYTAG MMV4205DS1 "diode, magnetron tstat, and upper grill. grilli s cracked, and other parts maybe failing while heating and cannot be tested. all parts and compoennts previously listed will need to be replaced along with transformer to ensure repair is complete., ordrng W10668273/thrmst-fix, W10701697/grill-vent, W10818686/magnetron and WPW10575765/diode (by MS)"

Near John Simpson Trail, Austin, TX 78732
Jonathan  S.

Jonathan S.

DRYER MAYTAG MEDB755DW2 "Arrived on site for dryer not heating. Performed diagnostics mode and found error code F4-E4 losing L2 voltage. Tested voltage to dryer and found within range. Gained access to element and fuses. Found thermal cutoff fuse opened. Removed failed fuse and installed new. Performed temperature test and recommend to have dryer vent cleaned. All else checks good, no water leaks present from steamer."

Near Faldo Cove, Round Rock, TX 78664
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRT348FMES00 "Arrived on site for refrigerator not making ice. Performed diagnostics and cycled ice maker. Found inlet valve not activating. Gained access to inlet valve and found terminal connector disconnected. Connected terminal and tested ice maker cycle. All tested good, no water leaks present."

Near N Interstate Hwy 35, Pflugerville, TX 78660
Jerry C.

Jerry C.

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived to inspect temperature. I set the unit to 350 and started. The unit claimed preheat at 338 and climbed to 357. 315, 389. I advised the customer on allowing the unit to fully preheat after pressing start (30 minutes) and using standard preheat mode vs rapid preheat mode. The door required adjustment to prevent rubbing. Operational test good."

Near Lake Cavern Court, Georgetown, TX 78633
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL KFIV29PCMS01 "KFIV29PCMS01 Arrived to inspect ice. I found the fc floor covered with a sheet of ice. The rc floor was filled with water and some ice near the evaporator. On prior service the drain tube was sealed, but I found the drain tube actually had a restriction. I removed the restriction, but due to internal deposits, I replaced the drain tube. I re-sealed it on the rc evap side and tested. I removed all remaining ice and water and re-leveled and squared the chassis. Operational test good, no leaks observed during service."

Near Buena Vista Dr, Georgetown, TX 78633
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS Call customer to let them know I was on my way and customer cancelled call.

Near Koala Street, Manchaca, TX 78652
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG97US6DS00 "arrived on site to inspect cooktop missing burner heads, caps and knobs. Upon arrival, I found that all of the burner heads, caps and knobs were missing. I installed all burner heads, caps, and knobs. I turned the gas on to the unit and tested and the unit operated as designed. I turned the gas back off like I found it. No gas leaks detected during service, job completed."

Near Logan Ridge Drive, Cedar Park, TX 78613
Robert J.

Robert J.

WASHER WHIRLPOOL MVWX655DW1 Arrived on job for complaints of noise in wash and spin mode. Squeak noise. Seal from tub to gearcase making noise. The seal is only available with the gearcase. Quote customer $262.58 for gearcase . Customer will contact Whirlpool

Near I-35, Denton, TX 76210
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFX2571XEM2 "Arrived on site for no ice issue. Found icemaker not shutting off causing fill tube to freeze,due to fill tube freezing plastic on tub split unit will need icemaker and fill tube. Return apt set for Thursday 10/18; ordrng 1 67006317 (FILL TUBE) and 1 W10882923 (ICEMAKER)"

Near Royal Lytham Dr, Austin, TX 78747
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF520PADM0 Arrived on job to replace control. After replacement test washer and lights turn on and off correctly

Near Sun Rim Way, New Braunfels, TX 78130
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUID308ESS1 "Arrived on site to replace condenser motor, compressor, evaporator, and water valve for ice machine. Replaced all parts and tested unit. Found all is functioning properly at this time."

Near Shore Vista Dr, Austin, TX 78732
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4616FW2 arrived on site and found a large hole in the bottom of the tub. Took pictures. Missing plastic is still under machine spoke with trade care and techline and they Recommended attempting to repair washer. SR7723197930 ; ordrng 1 2TECHNICIANS and 1 W10371566 (tub) and 1 W10899966 (tub to pump hose) and 1 W11244231 (DRAIN HOSE)

Near Spyglass Dr, Austin, TX 78746
Robert J.

Robert J.

WASHER MAYTAG MVWX700XL2 Arrived on job for complaints of not finishing cycle. 120v to drain pump but not working. Replaced pump and test. Operation normal and no leaks.

Near Stone Point, New Braunfels, TX 78130
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF560SAFM2 Arrived on site and repaired unit with sump and motor. All checks good. Unit is now operating as designed.

Near American Robin Path, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Arrived on site for refrigerator bottom ice maker not making ice. Measured temperature in FC at 2° in RC at 39° and ice container at 16°. Cycled ice maker and found no water going to ice maker. Tested water heater resistance and found within range. Tested DC voltage and found 14 volts, within range. Tested voltage at valve and found getting 120 and solenoid not opening. Will need to replace valve. Schedule for Thursday. Customer wants a new unit and is not happy with current one due to service history. On return will need to contact tech support and get an SR#.; ordrng 1 SEESTICKYNOTE (SEE S NOTE) and 1 W11129435 (VALVE)"

Near Sofia Pl, Round Rock, TX 78665
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH32519FB0 Arrived on site and replaced humidity sensor. No unit operates as designed. All checks good. Advised customer on repair.

Near Gabbro Drive, Pflugerville, TX 78660
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED7000DW2 Arrived on site and found unit not operating fuse to half voltage at wall. Advised that electrical work is need to for proper dryer function. Dryer checks good.

Near Chris Kelley Boulevard, Hutto, TX 78634
Arthur B.

Arthur B.

MICROWAVE HOTPOINT RVM1435BK01 Arrived onsite for customer complaint of OTR microwave turntable not moving but heating. Tested unit and found turntable motor seized. Unit will need new turntable motor. Next available is Monday 10/22. R/S for that date. No other issues found.; ordrng 1 WB26X10168 (range drive motor)

Near Fremont Dr, Killeen, TX 76549
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW85HEFW1 Arrived on site and was imformed that unit had been serviced 4 visits by other company. found unit with both water level errors in diagnostics. Replaced switch. Tested unit Sr 7723201520 techline Advised replacement of control and UI together. Also found cold valve 1 not activating. Installed valve to repair. Advised customer on findings. And repair. Customer will call in again if more problems. But otherwise valve corrected issue.

Near Grisham Dr, Hutto, TX 78634
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF302ESS01 Arrived on site for refrigerant leak in system. Replaced evaporator installed a uv drier . Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly

Near West Ave, Austin, TX 78701
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFC2290REP00 Arrived on site for leaking issue found water leaking from gasket adjusted door changed humidity setting checked door seal good

Near El Paso St, Austin, TX 78704
Robert J.

Robert J.

WASHER MAYTAG MAV2755AWW Arrived on job for complaints of not finishing cycle. Gearcase bad not disengaging from agitation during spin. Will need gearcase and cam. Customer would like a Saturday appointment.; ordrng 1 12002213 (cam pulley kit) and 1 35-6615 (ht trans s) and 1 WP21002026 (snubber)

Near Bobbin Cove, Kyle, TX 78640
Clif L.

Clif L.

REFRIGERATOR JENN-AIR JS48PPDBDA Arrived on site to diagnose a refrigerator that is not cooling. Tested unit found compressor control not sending power to compressor. Control will need to be replaced to complete repairs. Return date is set for 10/22/18 per homeowners request.compressor control (273.46+tax)Svc/Lbr (239.99+tax)

Near Buffalo Gap Rd, Austin, TX 78734
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDPE234GPS "Arrived on site and found dispenser is broken, after correcting dispenser ran a diagnostic cycle and all function has returned. No water leaks from connections at time of service, job complete."

Near Whitemarsh Valley Walk, Austin, TX 78746
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and found stand pipe is not draining water, recommended the customer consult a plumber to correct issue. Also found Cam is making noise during operation. After replacing noise has stopped, no water leaks from connections at time of service, job complete."

Near Treys Way, Austin, TX 78745
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4915EW2 "Arrived on site and inspected washing machine and sound one of the wires to the drain pump harness has broken, took one picture. Corrected wire and removed all water from washer drain pump is operating properly now. Ran a diagnostic cycle and all function has returned. No water leaks from connections at time of service, job complete."

Near Brezza Lane, Austin, TX 78748
Jonathan  S.

Jonathan S.

DRYER GE GTDP280GD4WW "Arrived on site to install previous diagnosed part. Gained access to rotary switch, removed failed switch and installed new. Added screw to lid top. Tested unit and all tested good."

Near Deerfern Ln, Round Rock, TX 78665
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KFIS29PBMS00 Arrived on job to replace bucket. After replacement of bucket test operation. No leaks detected at time of service. Job complete.

Near Willow Creek Cir, San Marcos, TX 78666
Clif L.

Clif L.

WASHER AMANA NTW4516FW2 Arrived on site to diagnose a washer that is making unusual noises during cycle. Tested unit and found Cam assembly and main pulley not operating properly causing unusual noise. Replaced Cam assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near N Capital of Texas Hwy, Austin, TX 78731
Clif L.

Clif L.

RANGE KITCHENAID KSGG700ESS1 Arrived on site to diagnose a range that is not igniting right rear burner. Found right rear burner Ignitor not mounted properly and not secure to burner base. Remounted ignitor to proper position and tested unit. Found all is functioning properly at this time.

Near Dry Creek Dr, Austin, TX 78731
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site to diagnose a refrigerator with a dented bottom. Found front of refrigerator pulled out abnormally and metal dented and misshaped. Office will need to contact trade partner services to inform them of unrepairable unit, has no replacement parts are available for cabinet. Documented findings through QuickPics."

Near Lakeline Blvd, Austin, TX 78717
Robert J.

Robert J.

DRYER MAYTAG MEDX655DW1 Arrived on job to replace bulk head and drum. Fan on the drive motor damaged will need to replace as well. ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)

Near Atlantis, Kyle, TX 78640
Clif L.

Clif L.

RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to diagnose an oven that is not heating properly. Tested unit and found loose wire connection for oven bake igniter. Recrimped connection to ensure proper contact wit igniter. Tested unit and found all is now working properly.

Near Cienega Cove, Austin, TX 78717
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 Arrived onsite for the refrigerator to replace the previous diagnosed parts in the FC by JC. Most of the frost in the FC was gone when I arrived. I found the rails working as designed. I replaced the light switch. I sealed the gaps between the chassis and liner in the FC and I sealed the drain tube in the back of the unit. The unit is working as designed. There were no water leaks present at the time of service. I went over loading product in the upper basket of the FC with ms. There were no water leaks present and all water connections were dry at the time of service. Call complete.

Near Clover Ridge Dr, Cedar Park, TX 78613
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 Arrived onsite for the refrigerator with a stuck water filter. I found the filter embedded with the dowels on the filter head. It appears the filter was out of round and it cause this to happen. I was able to get the filter out and I found the filter head in good condition. Mr already had a replacement filter and I installed the new filter. Mr also made sure the new filter came out easy for him and he had no problems removing it and reinstalling it. There were no water leaks present at the time of service. Call complete.

Near Berkshire Way, Cedar Park, TX 78613
Tyler B.

Tyler B.

WASHER LG wm2455hw "Arrived on site for no drain, found drain pump bearing failed, R&R pump and tested good, no leaks on site"

Near Ascot St, Georgetown, TX 78626
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KSRG25FVMS00 "Arrived on site for ice bucket replacement, R&R bucket and Tess good, no leaks on site"

Near Wildwood Dr, Georgetown, TX 78633
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL DU1301XTV22 Arrived on site and found unit had been run with incorrect detergent. Oversudsing that caused leaking ensued. Advised customer on cause. All else checks good unit operating as designed otherwise.

Near Stewart Dr, Hutto, TX 78634
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW95HEDW0 Arrived on site and found large chunk of washer tub had fallen off with the weight from underside leaving huge leaking hole. Advised that documentation would be made and that tub job is needed. Customer is going to request PL concession.

Near Estes Park, Taylor, TX 76574
Dona W.

Dona W.

DISHWASHER ESTATE TUD4700SU1 "Arrived on site for unit leaking out of front of unit, found gasket no longer holding a seal, found venting completely clogged off with paper, causing unit to drip and hold moisture. Replaced gasket. Verified operations check good. All water connections dry."

Near White Eagle Pass, Georgetown, TX 78626
Dona W.

Dona W.

DRYER AMANA NED4700YQ0 "Arrived on site for no operation, found open thermal fuse. Replaced thermal fuse and checked temperatures and air flow was good. All operations check good. "

Near Village Commons Blvd, Georgetown, TX 78633
Lou S.

Lou S.

DISHWASHER WHIRLPOOL GU2475XTVY0 "arrived on site to inspect dishwasher leaking. Upon arrival, the customer advised that the unit is leaking from the front under the door area. Upon further inspection, I placed the unit in diagnostics and tested with no error codes present. As soon as the spray arm came on the unit began to leak from the front of the unit at the bottom of the door. I immediately stopped the unit and drained the water from the unit. I removed the outer door panel and placed the unit in diagnostics again and watched the reservoir area. When the spray arm came on I could see where the water was leaking out. I opened the door and found a large amount of detergent suds in the bottom of the tub. I inspected the bottom spray arm for any cracks and found none. I inspected the the float and it was good. I verified ohms to the float switch d it was good. I advised the customer that it appears that there is too much detergent in the unit causing the overflow at the reservoir. I

Near Tiger Valley Ln, Georgetown, TX 78628
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW7000DW3 Arrived on site and found unit locked and unresponsive. Checked breaker and found unit had tripped. Breaker. Advised customer that unit is not compatible with gfci breakers. Sometimes unit will trip breaker. Tested and calibrated. All checks good. Unit operating as designed. No leaks.

Near Chris Kelley Boulevard, Hutto, TX 78634
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and found unit motor dead. Replaced sump and motor. Now unit is operating as designed. Advised customer on use and care.

Near Parkwest Dr, Cedar Park, TX 78613
Wesley P.

Wesley P.

RANGE KITCHENAID KSGG700EBS1 Arrived on site and installed door to repair scratch. All checks good.

Near Simbrah Dr, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on site to replace freezer door to repair scratch. All checks good.

Near Simbrah Dr, Cedar Park, TX 78613
Chase S.

Chase S.

MICROWAVE WHIRLPOOL WMH32519FB0 WMH32519FB0 Arrived on site. Checked microwave for error code during sensor cooking or popcorn function. Tested unit and after a few seconds F4E4 error code appeared. This indicates failed moisture sensor. Removed microwave from installation and replaced defective humidity sensor. Tested unit multiple times on popcorn and defrost heating cycles. Unit is operating properly with no error codes. Job complete

Near Brittle Lane, Pflugerville, TX 78660
Chase S.

Chase S.

DISHWASHER GE GLD6560L00SS Arrived on site. Checked dishwasher for not starting and leaking. Found inner door panel was loose not allowing latch switches to be fully actuated. Adjusted latch mechanism and tightened inner door panel. Found fill valve was allowing water into the tub even when not in use. It is not fully closing and is defective. Replaced fill valve but after reinstalling the copper water line it would not seal properly at the nut on the end of copper line. Attempted multiple times to adjust the line to allow for proper seal but due to the angle of the line from original installation there was no solution to stop the leak. Advised customer that copper line would need replacement. Customer called AHS to get autho for waterline. Customer called AHS while technician was on site. Technician spoke with AHS and was advised that this was an accessory and a modification which is not covered under the customers contract. Customer is going to call AHS again in search of coverage.

Near Salorn Way, Round Rock, TX 78681
Chase S.

Chase S.

DISHWASHER WHIRLPOOL WDF520PADM7 "WDF520PADM7 Arrived on site. Checked dishwasher for not starting. Found float stem out of position causing float to stay up and dishwasher senses it is full of water, not allowing dishwasher to start. Checked for debris under float and found none. Corrected the position of the float and switch paddle. All checks good. Job complete. Attached pictures of closing papers."

Near Sandy Brook Dr, Round Rock, TX 78665
Scott  M.

Scott M.

DISHWASHER GE PDW7880J01SS Arrived on site for dishwasher not filling with water. Found water valve was not actuating. Replaced water valve tested unit . Dishwasher will now Fill and is washing . No water leaks detected at time of service . Job complete .

Near Manzanillo Dr, Austin, TX 78749
Wesley P.

Wesley P.

WASHER AMANA NTW4516FW2 Arrived on site and installed valve to repair leaking valve. Unit is no operating properly. Calibrated.

Near N FM 620, Austin, TX 78726
Wesley P.

Wesley P.

OVEN KITCHENAID KOST100ESS02 Arrived on site and reseated door to repair. It was not securely latched at the hinges. Unit is now closing properly. All checks good.

Near Milan Meadows Drive, Leander, TX 78641
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site and used packing foam to brace rear underside panel to prevent rattle. All else checks good. Unit is operating as designed.

Near Graford St, Leander, TX 78641
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL MBR2258XES3 "Arrived on site for no ice . Found ice maker had failed . Replaced IM . Cycled thru full harvest and fill.Customer also had a complaint of weird noises from the freezer. Customer had cleaned out unit arriving tech and I have left the bed and not in place on the racks causing the door to stay open. Customer did figure out that wasn’t properly placed was able to close door before tech arrived, but still had some heavy ice build up inside freezer unit had gone through a defrost cycle and melted the ice away from the evaporator fan. No water leaks detected at time of service. Job complete"

Near Oak Shadows Cir, Austin, TX 78758
Chase S.

Chase S.

DISHWASHER WHIRLPOOL DU1014XTXB1 "DU1014XTXB1 Arrived on site. Checked dishwasher for no operation. Verified voltage at junction box. Inspected control and found fuse is open, control burnt at incoming voltage and harness burnt. (Attached pictures). Removed lower spray arm and inspected heater and sump as customer said dishwasher was making a grinding noise prior to failure. Will need to replace control, harness, fuse and chopper assembly to repair unit. Power is off and no visible leaks present at time of service. Office will need to reschedule once autho is received.; ordrng 1 AUTHO (AUTHO) and 1 W10402110 (fuse) and 1 W10906414 (cntrl-elec) and 1 WP8268383 (chopper) and 1 WPW10348443 (harns-wire)"

Near Blue Spring Cir, Round Rock, TX 78681
Scott  M.

Scott M.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site for leaking dish washer . Ran diagnostics cycle , no error codes . Found unit is leaking from float switch assembly. Ordering float switch pieces . No other water leaks detected at time of service . Return 10/19; ordrng 1 WPW10316267 (standpipe) and 1 WPW10346525 (float-asm)"

Near Daly Drive, Austin, TX 78747
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for Nicole refrigerator. Both fresh food and freezer section or room temperature. Ran diagnostics mode all fans are working could not get compressor kicked on. Found oil on floor underneath unit. Check and compressor is super hot & and having bad ohm readings replaced startdevice to see if compressor would start .ordering evap, condenser , compressor set port , uv Drier . No water leaks detected . ; ordrng 1 SERVVALVE and 1 TWOHRS and 1 UVDRIER and 1 WPW10317014 (evaporator) and 1 WPW10346415 (condenser) and 1 WPW10507886 (compressor)"

Near Lookout Ln, Austin, TX 78746
Jonathan  S.

Jonathan S.

DRYER UNKNOWN DLEX2501W "Arrived on site to install previous diagnosed. Gained access to element and removed open fuse and installed new. Assembled unit and tested. All tested good, no water connected to steamer."

Near Norwood St W, Georgetown, TX 78628
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL ED5VHEXTB01 Arrived on site to diagnose a refrigerator that is not producing ice. When I arrived at home found I spent over half full from overnight production and no failures to unit at this time as icemaker was cycling and build normal upon time of arrival. No repairs are needed at this time. No leaks were found at time of service.

Near Co Rd 234, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSO42QMB00 Arrived on site for no ice and temp issue. At time of visit Tempe reading good in both sections. Removed kick plate found water leaking on floor found drain pan overfilling. Found excessive amount of water condensation on bottom of cabinet due to insulation pulling away from liner. Took Pictures and uploading to sd quik pic. Customer doesn’t want further repairs .

Near Townes Ln, Austin, TX 78703
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF310PASS1 Arrived on site to test unit for not draining. Test unit and found plug still on garbage disposal. Removed plug test unit and unit test good job complete unit draining correctly. No leaks present at this time.

Near Snow Owl Hollow, Buda, TX 78610
Brandon C.

Brandon C.

RANGE KITCHENAID KGSS907XSP01 "Arrived on site for customer complaint of range not working, found appliance manager was faulty. I replaced appliance manager, unit tested good. Part was covered under 5 year warranty."

Near Ranch Rd 1623, Blanco, TX 78606
Brandon C.

Brandon C.

WASHER WHIRLPOOL MHW8200FC0 "Arrived on site for customer complaint of unit not dispensing soap, found hot water line was shut off to unit, I turned on water supply line and ran diagnostic test. Unit passed all tests, no leaks at time of service."

Near Wynnpage Dr, Dripping Springs, TX 78620
Paul R.

Paul R.

DISHWASHER MAYTAG MDB7749SBM3 Arrived onsite for the dishwasher that will not start. I found all the buttons responding on the control panel except start. The control panel needs to be replaced. I quoted the customer PANEL-CNTL

Near Scout Island Cir S, Austin, TX 78731
Wesley P.

Wesley P.

OVEN WHIRLPOOL WGG745S0FS02 Arrived on site and found dead bulb. Advised customer that all other functions are proper. Advised customer that replacing bulb will solve problem. Unit is operating properly. Customer also had me adjust flame heights for better simmer. All flames too hi. Now corrected. All checks good.

Near Land Grant Way, Round Rock, TX 78664
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325FDAB Arrived on site and found unit operating as designed when arrived onsite. Possible intermittent symptom. Advised customer to call back first sign of reparations failure. But otherwise product functioning.

Near Liffey Dr, Pflugerville, TX 78660
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW8040DW0 "WTW8040DW0 Arrived to inspect washer not powering up. The unit never completed a cycle after the last repair and the customer found it tripped the breaker during use. I tested within service test mode and found F7E3, F7E0 and F7E9 stored. Due to the nature of all codes concerning the motor assembly, I inspected and found the red wire within the stator connector at the motor had been incorrectly inserted during manufacturing and would not fully engage. The intermittent connection likely caused an over-current situation, which caused the recent replacement control to fail. The unit will require the intros and stator to be replaced simultaneously. Office to authorize and order the control and stator. I left the unit’s power supply off. No leaks observed during service. Office to contact the customer to arrange return service. ; ordrng 1 CNOTES (AUTHORIZATION AND SCHEDULE SERVICE) and 1 W10754158 (motor stator)"

Near Savio Dr, Round Rock, TX 78665
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE320M0EB1 Arrived on site to replaced hinge. Replaced hinge and found screw was stripped. Ordering new screw hinge have been installed already. Ordering screws WPW10031790 x2 reschedule for 10/16. ; ordrng 2 WPW10031790 (SCREW)s

Near Kyle, TX
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to replace refrigerator doors. Replaced both upper doors and tested unit found all is fully functional at this time and no further repairs are needed. Advised homeowner on water pressure causing abnormal noise with valve. Advised homeowner water pressure must be under 60 PSI to refrigerator to prevent noise, but there are no failures to the water system at this time. Leaks were found at time of service."

Near Hunters Pass, Austin, TX 78734
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for loud noise and no ice. Checked evaporator cover found no ice build up on fresh food or freezer Evap cover. Ran diagnostics no odd noise from freezer or fresh food fan motor,ran ice box fan test no air flow from fan and fan not powering on. Ran icemaker test passed. Diagnosed failed ice box fan,ordering new ice box fan and harness Incase needed. Available to return Thursday 10/18 ; ordrng 1 W10865318 (ICE BOX FAN) and 1 W11204566 (HARNESS)"

Near Mesa Dr, Austin, TX 78731
Scott  M.

Scott M.

DISHWASHER AMANA ACR4303MFS0 Arrived on site or keypad issue. Found some of the displays on the LED not lighting up error code of keypad shorted. Order in control board. Return 10/17. Like to have thermal fuse on hand just Incase .; ordrng 1 W10904904 (CONTROL) and 1 WP3196548 (fuse-thrml)

Near Bonnie Brae St, Austin, TX 78753
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics and tested and it showed error code F4E3 (motor not working). I cleared the code and continued with testing. The unit dispensed water into the tub but the motor never came on. The unit drain pump operated as designed as did the heating element. I tested ohms to the motor and it was open. I removed and replaced the sump/motor assembly and tested the unit again and the unit operated as designed. No water leaks observed during service, job completed."

Near Hollowback Dr, Leander, TX 78641
Brandon C.

Brandon C.

DRYER MAYTAG MDET336AYW "Arrived on site for customer complaint of dryer not tumbling, I replaced idler and roller, unit tested good."

Near Miller Creek Loop, Johnson City, TX 78636
Paul R.

Paul R.

COOKTOP WHIRLPOOL KCGD500GSS00 Arrived onsite for the cooktop that keeps sparking after the burners are on. I found the low flame adjustment correct but to much air volume from the fan. Need to install a motor restrictor plate to solve the issue. Ordering W11106057 PLATE-MTR. RS for Thu 10/18.; ordrng 1 W11106057 (PLATE-MTR)

Near Tularosa Pass, Austin, TX 78726
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSSC42QTS00 arrived on site to replace control box or refrigerator. Upon arrival noted control box fully functional and operational. Further tested unit and found inverter for compressor receiving power but not sending power to compressor. Inverter shorted out and will need to be replaced to complete repairs. Return date is set for 10/17/18 with an a.m. request. and 1 W10629033 (inverter box)

Near Trailridge Dr, Austin, TX 78731
Clif L.

Clif L.

ICE MACHINE JENN-AIR JIM158XYRS0 Arrived on site to diagnose in ice machine that is not producing ice. Tested unit found compressor failed. Compressor and filter drier will need to be replaced to complete repairs. Office to set return date for 3 hours.; ordrng 1 CNOTES (3 HOUR JOB) and 1 SF8404 (STUB) and 1 W10843121 (drier-tube) and 1 WPW10605286 (compressor)

Near N Rim Dr, Austin, TX 78731
Clif L.

Clif L.

WASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found wrong clamp used for drain connection, causing damage to both drain lines. Lines need to be replaced to complete repairs. Return set for 10/18/18.; ordrng 1 8269144A (drain hose) and 1 WP8269146 (clamp) and 1 WPW10545278 (hose-drain)"

Near Running Deer Trail, Austin, TX 78734
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WFF26C262EXY02 Arrived on site for the unit is not dispensing water or making ice. Tested the unit and found the filter is clogged and customer will have to replace the filter. Unit works properly and all water connections were dry at the time of service.

Near Chimney Hill Dr, Nolanville, TX 76559
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the unit in diagnostics and tested with no error codes at the beginning. The unit operated as designed and I tested the heating element by pouring water on it and it sizzled. I found that the customer is not using rinse aid ad I recommended that they do. I set the rinse aid dial for the customer on #2. I recommended some use and care steps to assist the unit in drying and to help prolong the life of the unit. No water leaks observed during service. I noticed that the kickplate and retainers were missing. I am ordering the kick plate and two retainers ad having them shipped directly to the customer D2C.; ordrng 1 W10827631D2C (toe panel (blk)) and 2 WPW10503548D2C (retainer)s"

Near Port Hood Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL CGM2745FQ0 "Arrived on site for dryer not starting. Performed diagnostics and tested voltage to unit, found within range. Tested cycling thermostat and cut-off fuse, all tested good. Tested door switch and found not closing. "

Near Buffalo Springs Trail, Georgetown, TX 78628
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on site. Replaced thermistors in refrigerator compartment. Instructed customer to allow 24 hours forget to call down completely. No leaks present. Job complete

Near Tempranillo, Canyon Lake, TX 78132
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for freezer making noises, dent in FC door and customer stated that they believe a shelf is missing. Performed diagnostics and found unit making rattling in FC. Gained access to evaporator and evaporator fan. Found clip for panel not in correct position and causing rattling sound. Rattling sound came back, added sound barrier.Found dent in door on bottom left side(see SD-QuickPic)Called tech support and spoke with Dustin to confirm shelf’s (SR7723182002). Will need to replace door. Will take up to 6 to 8 weeks. Will return with another sound barrier in case needed.; ordrng 1 W11113654 (SOUND PAD) and 1 W11202405 (FREEZER DOOR/ STAINLESS STEEL )"

Near Brazos Dr, Georgetown, TX 78628
Diego G.

Diego G.

COOKTOP KITCHENAID KICU569XSS Arrived on site. Replace both modules and Configurated unit. All functions tested OK. Job complete

Near Tempranillo, New Braunfels, TX 78132
Thomas L.

Thomas L.

VENTHOOD UNKNOWN WVW53UC6FS1 Arrived on site for hood vibration. Tested unit to find that the motor vibrates during operation and will need to be replaced. Office to notify customer due to part availability.; ordrng 1 W10894839 (blower fan)

Near Canyon Oak Cir, Marble Falls, TX 78654
Diego G.

Diego G.

DRYER MAYTAG MEDB855DC4 "Arrived on site. Replace control and overlay. Ran diagnostic test, all functions tested OK. Job complete"

Near Split Mountain, Canyon Lake, TX 78133
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Replaced control board due to no freezer fan operation. No water is hooked up to this unit.

Near Mill Creek Rd, Kingsland, TX 78639
Robert J.

Robert J.

COOKTOP WHIRLPOOL G9CE3065XB Arrived on job for complaints of strong emf field coming from cooktop. Got a reading of 30 gauss at the power poll only at 20 gauss. This is the second cooktop first one delivered gave same readings but replaced for cosmetics. Previous cooktop was older with no electronics. Customer has health issue harmful at levels of 30 gauss rate.

Near Box Canyon Rd, Wimberley, TX 78676
Tyler B.

Tyler B.

REFRIGERATOR GE PSHS6TGX "Arrived on site for no ice, found ice maker seized, un locked ice maker got it to harvest and fill, ordering ice maker to reliably repair unit. No leaks on site ; ordrng 1 WR30X10093 (icemaker asm)"

Near Sunset Ridge, Georgetown, TX 78633
Steve C.

Steve C.

DRYER WHIRLPOOL MEDB835DW4 Arrived on site for the unit is making noise. Tested the unit and found the unit making a loud whining noise. Unit will need a new motor and blower wheel. Will use the repair kit on next visit if needed. Customer wants AM appointment.; ordrng 1 CNOTE (AM APPOINTMENT ) and 1 W11126010 (motor-drve) and 3 WPW10212660 (pad)s

Near Aspen Cir, Killeen, TX 76549
Steve C.

Steve C.

DISHWASHER GE GLD5900N10BB Arrived on site for the unit is not washing properly. Tested the unit and found the pump motor is working properly but the spray arms not turning. Found all the spray arms clogged and deformed. Also the racks are rusting and causing discoloring on the dishes. Unit will need all new spray arms and upper and lower racks. Office will need to get autho with AHS and reschedule customer.; ordrng 1 WD22X10044 (arm spy low asm) and 1 WD22X10045 (upp arm spray asm) and 1 WD22X10046 (spray arm mid asm) and 1 WD28X10384 (rack lower roll asm) and 1 WD28X10399 (upper rack)

Near Green Meadow St, Killeen, TX 76549
Robert J.

Robert J.

DRYER GE GTD65EBSJ3WS Arrived on job to replace bearing and belt. Replaced rear bearing and front top Assembly also replaced belt. Test dryer normal noise level

Near Sunrise Canyon Rd, Wimberley, TX 78676
Kevin B.

Kevin B.

WASHER MAYTAG MVWB765FW1 "Arrived on site and found suspension on right rear is not secured, after correcting leveled and centered basket and tub. Discussed correct loading for this model, no water leaks from connections at time of service, job complete"

Near Westminster Drive, Kyle, TX 78640
Steve C.

Steve C.

DISHWASHER MAYTAG MDB7749AWW2 "Arrived on site for the unit will not start. Tested the unit and found all the lights turn on except start, cancel, and rinse. The panel ribbon is defective. Unit will need a new panel. Will use the control on next visit if needed.; ordrng 1 W10811150 (panel-cntl BQS )"

Near Co Rd 223, Kempner, TX 76539
Paul R.

Paul R.

DISHWASHER KITCHENAID KDFE104DSS0 Arrived onsite for the dishwasher to replace the previous diagnosed parts by LS. Nobody answered the door. I called the office and spoke with MS at 10:50. Per MS the customer is only 5 minutes away. I replaced the control and the UI because of the damaged molex connectors. I tested the unit and found the diverter on the pump leaking. I pulled the sump and motor. I tested the element when the sump was removed and it checked good at 12.8 ohms and open from chassis to the outer shield and ground. The customer stated that LS suggested replacing it but I explained that I couldn’t because it test good. I tested the unit in diagnostics and the unit is working as designed. I put my hands all over the machine during the cycle while sitting on the floor and it did not shock me. I tested the wall outlet and the voltage and polarity is correct. There were no water leaks present during the diagnostics test. Call complete. Use Authorization # KGTKM00EPL1.

Near Tibee Dr, Austin, TX 78726
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site and inspected refrigerator and found curly temperature is good after customer reset refrigerator by leaving it unplugged yesterday. Ran all diagnostic functions and found damper motor is noisier than it should be. After replacing motor it is not working properly, no water leaks from connections at time of service, job complete Arrived on site and inspected refrigerator and found curly temperature is good after customer reset refrigerator by leaving it unplugged yesterday. Ran all diagnostic functions and found damper motor is noisier than it should be. After replacing motor it is not working properly, no water leaks from connections at time of service, job complete SR7723181362"

Near Cherry Meadow Cir, Austin, TX 78745
Steve C.

Steve C.

RANGE FRIGIDAIRE FFGF3023LWE "Arrived on site for the unit is not heating in the oven and the right front burner not heating properly. Tested the unit and found the igniter for the bake is glowing but burner will not ignite. The amp draw for the igniter is 3.2 amps.unit will need a new safety valve and control due not opening the solenoid. Will use on return visit the valve 14 k, orfice holder rf, and overlay. Will need to get autho and reschedule customer.; ordrng 1 316031501 (valve) and 1 316557101 (clock/timer) and 1 CNOTE (AUTHO)"

Near Redondo Dr, Killeen, TX 76541
Steve C.

Steve C.

WASHER MAYTAG MVWB450WQ0 "Arrived on site to replace the drain hose due to leaking water. Replaced the hose and tested the unit. Unit works properly and all water connections were dry at the time of service."

Near Westcliff Rd, Killeen, TX 76543
Steve C.

Steve C.

DRYER WHIRLPOOL WED4890XQ0 "Arrived on site for the unit makes a lot of noise. Tested the unit and found the blower wheel broke in half. Unit will need a new blower wheel, motor and repair kit. ; ordrng 1 4392065 (dryer repair kit) and 1 W10801999 (wheel) and 1 WPW10396039 (motor-drve)"

Near Scenic Trail Dr, Harker Heights, TX 76548
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived on job for complaints of sensor arm falling off. Replaced arm and test operation. No leaks detected at time of service. Job complete

Near Kyle, TX
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and replaced stops. Advised customer on repair. Old stops cracked and falling out. All checks good. Unit is now operating safely.

Near Brean Down Rd, Pflugerville, TX 78660
Robert J.

Robert J.

OVEN WHIRLPOOL WOS51EC0AS01 Arrived on job for complaints of not heating. When bake selected oven displays not available. Turn of power for 2 minuets and back on again. Clearing memory. Bake now working normal.

Near Easton Dr, San Marcos, TX 78666
Robert J.

Robert J.

DRYER WHIRLPOOL WED5000DW2 Arrived on job for complaints of dryer shutting off in middle of cycle. Amp draw on dryer is 4.5 running with no heat and 24.5 with heat on. Breaker tripped at 24.5 amps only. Breaker wouldn’t reset for about a minute after tripping without dryer connected. Customer to have broker replaced.

Near Teron Dr, San Marcos, TX 78666
Robert J.

Robert J.

OVEN WHIRLPOOL WFE515S0ES0 Arrived on job to replace terminal block and nuts. After replacement test oven operation normal. Job complete

Near Hallie Cir, Seguin, TX 78155
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS51EC0AS02 "Arrived on site and found fuse blown. No other problems indicated post repair. Replaced fuse. All checks good, unit is now operating as designed."

Near Rosa Park Lane, Pflugerville, TX 78660
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site and found unit control lighting circuit shorted. Replaced board. Now unit is operating as designed. All checks good. Advised customer on repair.

Near Harry S Truman Drive, Manor, TX 78653
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site for dishwasher having damages on panel. Inspected unit and found factory defect on console. Replaced console and cleaned panel to make sure no damages on panel. Performed diagnostics mode, no error codes. All tested good, no water leaks present."

Near Vanner Path, Georgetown, TX 78626
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on job for complaints of not cooling in refrigerator. Found cover frozen. Call TEC line and Whirlpool wants us to replace cover and check sensor placement also run test #4 . Office to schedule. ; saved tckt

Near Hub Dr, Wimberley, TX 78676
Robert J.

Robert J.

WASHER WHIRLPOOL WTW6800WW1 Arrived on job for complaints of leaks. Found the tub seal leaks and now bearing damaged. Will need to replace bearing kit. Ordered starter just in case. Office to schedule ; ordrng 1 CNOTE (AUTHO ) and 1 CNOTE (2 HOURS ) and 1 W10435302 (bearing) and 1 W10447783 (tool) and 1 WPW10419333 (stator)

Near Rudy Ln, Kyle, TX 78640
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "WRX735SDHZ00 Arrived to inspect ice in fc. I found the ice formation appeared to start from the fc gasket at the right third where there was moisture standing in the gasket. Performed the mullion heat test and then contacted the mfg, tech Kevin. I advised the technician that I found moisture on the fc gasket and the right third and that I performed horizontal mullion heat testing after finding the moisture on the gasket. At approximately the right third point of the gasket there was an eight inch area that never warmed during testing. The rest of the mullion was not as warm as expected, including the sides and the lower left corner was cold as well. The technician submitted the unit for review. File #7723183638. No leaks observed during service. I advised the customer they will be contacted by the manufacturer."

Near Orange Flower, Austin, TX 78729
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KSRJ25C The customer requested cancellation upon arrival. They had a second refrigerator in use in the home and I declined repair due to it being a model and brand that parts sourcing was difficult. No access to unit.

Near Wildwood Dr, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR GE GFSL6KEXALS Arrived on job for complaints of frost and icemaker not working. Rail for top drawer in freezer interfaces with door closing complete. Needs rails and icemaker. Rails will need to be found office to schedule. ; ordrng 1 WR30X10104 (asm ice maker) and 1 WR72X10261 (asm rail slide upp l) and 1 WR72X10263 (asm rail slide upp r)

Near Prairie Bluff, Seguin, TX 78155
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KBFN502ESS02 Arrived onsite for the refrigerator with the doors making noise when opened and an LED not working. I called techline and spoke with Justin. I explained to Justin that the noise was being caused by the spring popping once the cam went past 90 degrees and the spring was pulling from the other side of the hinge pin. Justin advised installing the Mylar shims if Geek Squad didn’t and agreed to put loc-tite on the cam screws to prevent the screws from loosening. File# 7723186931. I installed the Mylar shims because they hadn’t been installed and I replaced one LED that was burned out. I installed the cam bolt with blue loc-tite to prevent the cam from slipping. The lights and the door are working as designed. Call complete.

Near Glencarrie Ln, Austin, TX 78750
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF520PADM3 Arrived on site to diagnose a dishwasher that’s not washing or drying properly. Found circulation pump failed and failed as well. Both parts would need to be replaced to complete repairs. Homeowner does not wish to proceed with repairs at this time."

Near Sandoval Ct, Austin, TX 78732
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site and found unit operating without float switch. Advised customer that float would be needed. Ordering float. Customer requested Thursday service. ; ordrng 1 WPW10346525 (float-asm)

Near Grover Cleveland Way, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for fresh food not defrosting. Defrosted fresh food evaporator,called tech support(7723182561)due to ongoing issue. Per tech support replaced evaporator cover secured cover with screws,installed plastic thermistor to replace brass thermistor,secured thermistor to suction line with foil tape and a zip tie. Powered unit on checked air flow good,per tech support control do not need to be replaced due to this issue. file#7723182561"

Near Torrington Ct, The Hills, TX 78738
Jonathan  S.

Jonathan S.

OVEN JENN-AIR PRG4810LP "Arrived on site to replace previous diagnosed parts. Gained access to thermostat and sensor. Had to cut sensor off to remove for big oven. Found thermostat for big oven terminal connection did not match new one (see SD-QuickPic). Found on both oven capillary tube is 36 inch and received 18 inch(see SD-QuickPic). Spoke with service manger (CS) on part issue. Researched for small oven and found thermostat discontinued. Replacement part for big oven will not work. Will need to contact A.H.S. Advised customer not to use big oven, small one is still operational but uneven temperatures.; ordrng 1 SEENOTE (SEE NOTE)"

Near Co Rd 103, Georgetown, TX 78626
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site for customer complaint of error codes popping up and unit not washing. Found F3E1 error code in diagnostic mode, water level error, I cleared the code and ran diagnostic test cycle, every test passed. I ran quick wash cycle unit unit stopped filling and started washing, water level sensor tested good. Instructed customer on soap usage, no leaks at time of service."

Near Swiss Alps Ct, Austin, TX 78738
Brandon C.

Brandon C.

OVEN KITCHENAID KEBK276SSS00 "Arrived on site for customer complaint of control going out. I found led display was going dim, but every function still work. I explained to customer AHS will not cover a new control unless it completely goes out."

Near Lost Meadow Trail, The Hills, TX 78738
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived onsite to install new control kit,damper,evaporator fan motors to refrigerator from prior visit’s diagnosis. Removed both evaporator cover and defrosted all ice off both RC/FC evaporators. Installed new damper,control kit and evaporator motors. Reassembled. Tested unit. Unit began cooling as intended. Good frost pattern on both evaporator. Found ice maker and 3 way valve not needed. All water connections were dry at time of service."

Near Chiswick High Dr, Waco, TX 76712
Paul R.

Paul R.

WASHER UNKNOWN 110.264225 Arrived onsite for the washer that flooded the laundry room. The customer had dried up the water when I had arrived. The used a shop vac to empty the tub of the machine because the motor is not running due to a defective timer and no voltage to the motor. The tub filled with water but there was no drips or leaks at this time under the machine. I did find the cold water wall valve leaking water at times. The timer will need to be replaced to further troubleshoot. Ordering WP8572976 TIMER. RS for Wed 10/17.; ordrng 1 WP8572976 (TIMER)

Near Mellow Meadow Dr, Austin, TX 78750
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived onsite for the refrigerator with frost build up on the evaporator cover. I found the RC evaporator frosted up. I found the evaporator cover with broken tabs causing a warm air leak and the fan making noise. I gave mr the option to defrost the unit and he agreed to do it himself so I explained how to do this and had him sign the defrost waiver. Ordering the cover. RS for Wed 10/17. ; ordrng 1 WPW10501260 (COVER-EVAP)

Near Highview Dr, Austin, TX 78750
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite to install previous tech’s ordered parts. Removed motor,capacitor and belt and installed new replacements. Reassembled. Calibrated unit. Unit calibrated successfully. No noises or other issues found. All water connections were dry at time of service."

Near E Xavier Ave, Temple, TX 76501
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KERS206XSS0 Arrived on site to replace cooktop. Replaced cooktop Test unit after replacing cooktop and unit test good job complete

Near Beckett Rd, Austin, TX 78749
Jerry C.

Jerry C.

ICE MACHINE KITCHENAID KUID308ESS2 "KUID308ESS2 Arrived to inspect ice production issues. The unit was producing and took 48 hours to fill the bin. The ice produced appeared not as hard frozen at the end of the cycle as expected. The heat from the lower unit was immense and the high side of the system was extremely hot, I could not touch it for even a second. The exit tubing for the condenser was very hot, approximately the temperature expected at the inlet of the condenser and the drier was extremely hot as well. The condenser fan was working as designed. The compressor is faulty and generating excessive heat and causing working temperatures to be increased over design limits. Office to order compressor, drier and service port. Please allow 2 hours for service. No leaks observed during service. ; ordrng 1 CNOTES (SEALED SYSTEM SERVICE) and 1 SF8404 (SERVICE PORT) and 1 W10843121 (drier-tube) and 1 WPW10605286 (compressor)"

Near Logan Ranch Rd, Georgetown, TX 78628
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG55US6HS Arrived on site to test unit for not igniting. Test unit and found unit unplugged. Plugged unit in and test unit and all burner working correctly as designed. Job complete no leaks present at this time.

Near Sutherland Street, Austin, TX 78746
Clif L.

Clif L.

DRYER MAYTAG MEDB835DW4 "Arrived on site to replace parts for dryer. Prior to replacing parts found the drum assembly has been wearing on bulkhead abnormally do to miss shaped drum and bulkhead. This is also damaged rollers and idler do to increase strength needed to turn drum. Rollers, idler, drum, and the bulkhead will need to be replaced to complete repairs. Office will need to set return appointment due to availability of bulkhead.; ordrng 1 4392067 (dryer repair kit) and 1 W10626460 (drum) and 1 W10837240 (bracket) and 1 W11135007 (BULKHEAD)"

Near Joseph Dr, Austin, TX 78734
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT780SAEM2 Arrived on site for upper rack falling down . Found one of the wheels had broken off . Replaced adjusters with kit . No water leaks detected at time of service . Job complete .

Near Trotwood Dr, Austin, TX 78753
Scott  M.

Scott M.

OVEN WHIRLPOOL WFE530C0ES0 "Arrived on site for dead oven .checked breakers and terminal block , both checked good . Found tod fuse had blown . Checke both elements and switches all checked normal . Replaced fuse and preheated oven and two lg burners all checked normal . Job complete ."

Near Calibri Ln, Austin, TX 78753
Scott  M.

Scott M.

DRYER AMANA NED7200TW "Arrived on site for dryer not starting . Found a sock stuck in blower wheel not allowing drum to turn . Removed sock , motor will not start . Motor is burned out . Thermostats and heater are checking out normal . Unit will need motor and repair kit . Quoted cost of parts and labor as well as the fact a lot of parts of unit are no longer available . Declined service . . Job complete ."

Near William Wallace Way, Austin, TX 78754
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIO18NNZS1 "Arrived onsite to remove and replace condenser fan motor from prior visit’s diagnosis. Removed condenser fan motor. Upon removal, found inline thermal fuse blown cause power disconnection to condenser fan motor. Will need to order wire harness to complete repair. Will also on return visit to document and take photos of scratches on floor. Unit disconnected from water and power at this time.; ordrng 1 W10460857 (harness)"

Near Sulpher Wells Rd, Belton, TX 76513
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site replaced diffuser . Evap fan and good frost pattern on evap . Replaced diffuser . No water leaks detected at time of service . Job complete .

Near Goodnight Ln, Austin, TX 78757
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site for poor washing . Found wash plate would spin around with out catching . Found threads on gearcase and on wash plate worn down to a nub . Called tech line Sr # 7723187112. Susan got P & L WGY9QGYEPL2. Replaced gear and wash plate . Ran calibration and diagnostics wash cycle . All checked normal . Nonwater leaks detected at time of service . Job complete

Near Margit Dr, Austin, TX 78729
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived onsite for dealer complaint of french door refrigerator not cooling and RH RC door off unit. Upon inspecting unit, found that the bottom of the RH door foam has broken off and will not hold the bracket. Unit will need new door assembly,hinge and screws to complete repair. OF to R/S if Door can obtained. No water connections made to unit at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 LW10413519 (dor-fip Rh ss) and 1 W10546299 (hinge,top(rh)) and 3 WP489497 (screw)s and 1 WPW10393264 (nameplate)"

Near I-35, Ottawa, KS 66067
Arthur B.

Arthur B.

RANGE WHIRLPOOL RF361PXKQ0 Arrived onsite for customer complaint of freestanding range LF/RR burners too hot when cooking. Also customer has issues regarding heat escaping from oven when baking. Tested element and found will only work on high and can’t adjust. Also found oven door seal warn. Ordering additional infinite switch and oven door seal to repair. R/S for 10/19. No other issues found.; ordrng 1 WP3148952 (switch-inf lf) and 1 WP8524109 (seal-oven)

Near Creasey Dr, Temple, TX 76501
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site replaced evap fan . Unit is running quieter then before .no water leaks detected at time of service . Job complete .

Near Silica Drive, Robinson Ranch, TX 78729
Leonardo C.

Leonardo C.

DISHWASHER FRIGIDAIRE FDB4315LFC2 Arrived on site to test unit for not starting. Test unit and found bad console panel not responding at all unit getting power and board sending power out at this time. Ordering new console panel 154639208 reschedule for 10/16 customer want us to text no call ; ordrng 1 154639208 (CONSOLE PANEL)

Near Mesa Verde Ct, Austin, TX 78749
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KSCS23FTWH00 Arrived on site for auger replacement replaced auger and tested good no leaks on site. Previous trip collected full payment.

Near Salt Creek Lane, Georgetown, TX 78633
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH31017HS "Arrived on site for nosiey unit, found blower fan casting rubbing blower, R&R blower fan and tested good."

Near Sun City, TX 78628
Tyler B.

Tyler B.

WASHER MAYTAG MHW5500FW1 "Arrived on site for despensing question and leaking, found gasket cont correctly seated, corrected and tested good. No issues with despensing. No leaks on site"

Near Warner Bend, Hutto, TX 78634
Tyler B.

Tyler B.

WASHER SAMSUNG WF42H5000AW/A2 "Arrived in site for no drain, found drain trap clogged, cleared and tested good no leaks on site"

Near Hidden Springs Path, Round Rock, TX 78665
Diego G.

Diego G.

WASHER GE GLWN2800D1WS "Arrived on site. Replace all four shocks on unit. Cycled washer, all functions tested OK. No leaks present. Job complete"

Near Lantana Valley, Spring Branch, TX 78070
Derek S.

Derek S.

DRYER WHIRLPOOL WED92HEFW "Arrived on site to repair unit for loud noise, I found the drum has a split and causing loud screeching sound, ordering parts for repair, missing the feet and lid has a large dent, instructed Mrs to not use unit due to needs major repair, office to reschedule psp parts; ordrng 4 3392100 (FOOT )s and 1 W10541657 (DRUM) and 1 W10673491 (BULK HEAD) and 1 WP8520836 (BULKHEAD REAR) and 1 WPW10208383 (TOP)"

Near Totovia Dr, Del Valle, TX 78617
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW0 Arrrived on site and inspected washer and found wash motor was loose at the connection. After correcting ran a diagnostic cycle and all function has returned to washing machine. No water leaks from connections at time of service. CRM 110605829 to bill for services HD ext warranty

Near E William Cannon Dr, Austin, TX 78744
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 The impeller will not unthread from the auger motor shaft. It just keeps spinning a matter what I try. So I need to order the plastic divider that goes inside the icebox that the motor mounts to. All water connections were dry.; ordrng 1 WPW10309864 (divider)

Near Timber Lake Dr, Kingsland, TX 78639
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for wet ice and low production of ice. Found that the new compressor is extremely hot and and the heat is bottling up under the liner causing wet ice. Unit will need new compressor. Two hours for sealed system repair. Office to reschedule.; ordrng 1 2HOURSEALEDSYSTEM and 1 W10843121 (drier-tube) and 1 WPW10605286 (compressor)

Near Kingsland, TX 78639
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and replaced pulley kit and actuator diagnosed on previous visit, after replacement washer is now operating properly. No water leaks from connections at time of service, job complete."

Near Airport Commerce Dr, Austin, TX 78741
Diego G.

Diego G.

DRYER MAYTAG MEDB725BW0 Arrived on site. Found drum have oval shape and should be a circle. Will need to re-order drum assembly. Office to reschedule; ordrng 1 W10549614 (drum)

Near Springwood Dr, Spring Branch, TX 78070
Thomas L.

Thomas L.

WASHER HOTPOINT HTWP1000M0WW "Arrived on site for water leaking during wash cycle. Found in that water valve, cold side, leaking. Replaced and tested. All water connections are dry."

Near Lakewood Dr, Burnet, TX 78611
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for prior diagnosed parts, installed LR brackets and rails, ice bin and gaskets, tested good, found water condensation coming from bottom of left RF door, ordering gasket ; ordrng 1 W10830189 (gasket-fip)"

Near Brenham, TX 77833
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site for flame complaints, found unit has not been Lp converted, left kit with customer advised customer that they need to call gas company/plumber for install . No gas leaks on site ; ordrng 1 W11206740 (GRATE KIT)"

Near Will Smith Cir, Hutto, TX 78634
James C.

James C.

DRYER WHIRLPOOL MED5500FW1 Arrived on site and tested operation. Found that control had fault code for L2 voltage error. Inspected all components of heater circuit and all connections found all to be good. Tested voltage to machine and at outlet and found voltage good. Installed new control board and tested operation. Found unit still having same issue. Contacted tech line and spoke to Bruce found that the electrical supply to the actual unit is at fault. Instructed customer the voltage was dropping off once a load placed on the circuit. Instructed customer to have a licensed electrician repair electrical circuit to dryer. Job complete

Near Pepper Grass Trail, Cedar Park, TX 78613
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site for no heat, found transform buzzing, need transformer will replace cap diode and mag return visit.; ordrng 1 W10836753 (transformr)"

Near Gato Ln, Round Rock, TX 78665
James C.

James C.

DISHWASHER WHIRLPOOL MDB4949SDE0 Arrived on site and installed new manifold. Tested for proper operation. Unit working properly all water connections dry at time of service job complete

Near Versailles Dr, Cedar Park, TX 78613
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KUDE70FXSS1 Arrived on site and replaced remaining wheels on lower rack after replacement it is now operating properly. No water leaks from connections at time of service. Customer paid in full on previous visit.

Near Hunterwood Point, Austin, TX 78746
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KSRP25FNBL01 "Arrived on site for no cool, found stat dev relay missing, allowing compressor not to run also no condenser fan running, order start dev relay and fan motor. Customer will call before 5 for reschedule due to being out of town next week. No leaks on site ; ordrng 1 W10124096 (fan,motor) and 1 W10920279 (RELAY) and 1 WP2319792 (start-dev)"

Near Mockingbird Dr, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

REFRIGERATOR GE GSS25GSHJCSS "Arrived on site for refrigerator intermittently dispensing water. Performed diagnostics and tested dispenser, found unit working at time of service. Found kink in fresh food section by water reservoir. Corrected water and tested. Found water flow better out of dispenser. All tested good, no water leaks present."

Near Cressida Cove, Jarrell, TX 76537
Kevin B.

Kevin B.

DRYER WHIRLPOOL WGD9550WR2 "Arrived on site and replaced dryer repair kit recommended on previous visit, after replacement fryer is operating properly with no excessive noise. Removed all lynch from interior and collected remaining balance, job complete."

Near Hunterwood Point, Austin, TX 78746
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE515S0ES1 Arrived on site to replace board. Replaced board test unit and no more error code and oven heating correctly. Job Complete unit working correctly

Near Rio Grande St, Austin, TX 78705
Diego G.

Diego G.

WASHER MAYTAG MVWB835DW3 "Arrived on site. Check for no operation issues. Found transmission slipping when agitating. Replace transmission and tested, all functions tested OK. No leaks present. Job complete"

Near Granada Hills, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WEG745H0FS0 arrived on site to test unit for oven getting to hot. Test unit and found unit working correctly customer also complaint about OTR microwave getting hot. Called techline and test unit with techline and per techline the unit is working correctly. File#7723185277 job complete

Near Goodwin Ave, Austin, TX 78702
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH32519HW0 "John site and inspected microwave and found control panel and wrap are damaged, will also bring back heating components to ensure it is working properly and complete after next visit.; ordrng 1 W10846309 (wraper-cab) and 1 W10850446 (capactr-mg) and 1 W10886077 (diode) and 1 W11256450 (CONTROL PANEL) and 1 WPW10693025 (magnetron)"

Near Nunsland Drive, Austin, TX 78744
Diego G.

Diego G.

OVEN WHIRLPOOL RBD305PDB14 Arrived on site. Checked for error code problems. Found error code F2 E1 for bad control. Verified connections all checked OK. Control is showing discontinued. Will submit for part research. Office to reschedule; ordrng 1 8301917 (cntrl-elec) and 1 CNOTES (CNOTES )

Near Mexican Hat Dr, Spring Branch, TX 78070
Lou S.

Lou S.

DRYER WHIRLPOOL MED8200FC2 "arrived on site to inspect dryer leaking water from door. Upon further inspection, the customer showed me a video of the dryer operating and water leaking from the bottom of the door. I placed the unit in diagnostics and it showed error code F4E3 (restricted airflow). I tested the steamer and it sprayed well. The water from the spray collected at the bottom of the door between the seal and the chassis and over time, it began to leak. I replaced the seal and tested again and no leak. I believe that due to the restricted airflow, it’s causing too much pressure inside the unit and is forcing the water out through the seal on the door. I advised the customer of my findings and recommended that they have someone check their dryer vents and make sure there is no blockage anywhere inside the walls in the vent tube. No water leaks observed at the end of service and no lint observed during service. Job completed."

Near Villa Hill Dr, Leander, TX 78641
Thomas L.

Thomas L.

RANGE KITCHENAID KSEG950ESS1 Arrived on site to replace noisy cooling fan. This product has the base of the blower bolted to the floor for its installation. This model normally just pulls out forward. However this unit for some reason is binding on the base of the fan that’s bolted on the floor and it will not come forward completely. I will need help to lift it gently over that base and then out. Thus I need a two-man help her.; ordrng 1 2MANJOB

Near S Chaparral, Burnet, TX 78611
Lou S.

Lou S.

REFRIGERATOR GE GSS25WSTMSS "arrived on site to inspect refrigerator ice maker and water dispenser not working. Upon further inspection, I found the ice maker in the off position. I turned it on and the unit began to harvest and at the end of harvest it dispensed water inside the ice maker. I advised the customer and they advised that they had turned it off due to ice building up at the opening of the ice bin. I advised the customer that sometimes the ice door will get jammed with ice and cause it to stay open which in turn it will allow warm airflow inside the ice bin and cause the ice inside the ice bin to melt. When the jam is removed the remaining water/ice in the ice bin will freeze and cause the ice buildup at the opening of the ice bin. I also found that the water dispenser tube was frozen. I found that the ice door is closed all the way. I disconnected the tube from the main water line at the bottom of the door and depressed the dispenser flapper and water came out of the main

Near Running Brush Ln, Austin, TX 78717
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG97US6DS00 "arrived one site to inspect cooktop simmer burner not staying lit. Upon further inspection, I tested all burners and all operated as designed except for the middle burner. When I turned the knob and ignited the burner the flame was good until I turned the knob to simmer then back to Medium the flame began to spit and went out. I could not hear any gas at that point. I removed the orifices ad cleaned them out and tested again and got the same results. I removed and replaced the valve and tested and the unit operated as designed. No gas leaks detected during service, job completed."

Near Hudson Lane, Leander, TX 78641
Diego G.

Diego G.

DISHWASHER WHIRLPOOL KUDI02IRBL0 Arrived on site. Check for no operation issues. Found Display not reacting. Will need panel assembly and main control for back up. Office to reschedule due to multiple appliances; ordrng 1 8572345 (panel-cntl) and 1 W10084141 (electronic control)

Near Mexican Hat Dr, Spring Branch, TX 78070
Lou S.

Lou S.

MICROWAVE GE JVM1750DM1BB "arrived on site to inspect microwave showing F3 error code. Upon further inspection, I plugged the unit in and had no power. The customer advised that the unit wasn’t operating correctly and showed F3 on the display. I researched the error code F3 and found that it is a keypad error. I removed and replaced the control panel and tested and the unit operated as designed. Job completed."

Near Flanagan Dr, Leander, TX 78641
Kevin B.

Kevin B.

RANGE KITCHENAID KSDG950ESS1 Arrived on site and inspected range and found the right rear igniter has been broken. Will need to bring back orifice holder to correct issue. Temporarily adjusted electrode to work in the meantime.; ordrng 1 W10552119 (holder-orf)

Near Spyglass Dr, Austin, TX 78746
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for refrigerator freezer door not sealing. Inspected gasket and found not sealing on right side of unit. Removed ice and adjusted door gasket. Raised door and inspected factory silicone. Lower leveling feet and checked leveling. Tested door open and closing. All tested good, no water leaks present."

Near Hematite Lane, Jarrell, TX 76537
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher that turns on the after a few seconds it turns off. I ran the diagnostics cycle and there were no stored error codes. The unit completed the cycle and worked as designed. I went over selecting the cycles on the console and using the start button with ms. The machine is working as designed. There were no water leaks present at the time of service. Call complete.

Near Bellamy Cir, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL GSC25C6EYY02 "Arrived on site for refrigerator ice maker not making ice. Performed diagnostics mode and gained access to ice maker. Found ice maker jammed with ice. Removed ice and advanced ice maker cycle. Found motor running but turning bell arm. Found motor stripped out. (RF360) . Customer approved estimate. Removed failed ice maker and cycled. All tested good, no water leaks present."

Near Cathedral Mountain Pass, Georgetown, TX 78633
James C.

James C.

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site and installed new regulator. Tested for leaks and proper operation. Unit working properly and no leaks detected with bubble solution. Job complete

Near Pinot Noir St, Leander, TX 78641
James C.

James C.

WASHER MAYTAG MVWB855DC0 "Arrived on site and installed new gear case, rotor, stator and clutch. Tested unit for proper operation and found unit working properly. All water connections dry at time of service and no leaks detected. Job complete"

Near Appaloosa Run, Liberty Hill, TX 78642
James C.

James C.

WASHER WHIRLPOOL WTW4855HW0 Arrived on site and inspected unit. Found agitator bolt had come all the way out and the agitator fell off. Reinstalled bolt and tightened securely. Unit working properly. Job complete

Near Liberty Hill, TX 78642
Lou S.

Lou S.

REFRIGERATOR MAYTAG MSD2651KES "arrived on site to inspect refrigerator not cooling. Upon further inspection, I found that the unit was turned off. I turned the unit on and inspected the evaporator and found no frost pattern on the bottom of the evaporator. I checked ohms on the compressor and my readings were AC 5.1, AB 3.6 and BC 8.3 which tells me that the compressor is weak and will need replacing. I am ordering the compressor, evaporator, start device, drier, access valve, and discharge tube due to the amount of oxidation on the tube. I am requesting a 2 hour job. No water leaks observed during service.; ordrng 1 12001940 (evaporator) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10160407 (compressor) and 1 W10613606 (start-dev) and 1 WP12866903 (tube- disc) and 1 WPW10143759 (dryer)"

Near Sun Mountain Dr, Leander, TX 78641
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF535SWHB00 "Arrived on site for customer complaint of freezer door frozen shut, found evidence of door being cracked open. I instructed customer to defrost for 48 hours."

Near Sunrise Ridge Cove, Lakeway, TX 78738
James C.

James C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site and tested operation. Found unit has soap buildup in the tub as well as on heating element and racks. Instructed customer that soap will build up if dishes are too clean. Instructed customer that if she prefers cleaning dishes before loading dishwasher that she can put a table spoon of vegetable oil in bottom of unit before starting so that the soap will be able to activate properly. Customer also had rinse aid set to lowest setting. Due to the hard water I turned it up and instructed that it is needed to help with proper rinsing and drying of dishes. Unit working properly and all water connections dry at time of service. Job complete

Near Brenham, TX 77833
Derek S.

Derek S.

MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site to repair unit for not heating, found magnetron defective and it shorted the capacitor and diode, replaced the mag cap and diode and verified operations heating a cup of water with no issue"

Near Halliday Ave, Austin, TX 78725
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the ice maker, water tube heater and the LED control. Tested the unit and the unit is operating as designed. No water leaks observed during service, job completed."

Near Prestancia Dr, Austin, TX 78717
Derek S.

Derek S.

DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site to repair unit for not starting a cycle, found the sump motor defective mechanical failure, replaced sump and verified operations with no issue, no water leak present at the time of service"

Near Brookview Rd, Austin, TX 78722
Luis M.

Luis M.

REFRIGERATOR AMANA ARS2667AS "Arrived on site for no cool. Replaced evaporator fan per prev. Tech diagnosed. Found blown defrost bimetal,power runs from bimetal to fan,blown bimetal will not send power to fan. Installed new bimetal. If problem continues will need to order manuf bimetal (R0161088); used 1 W10165425 (BIMETAL) from stock"

Near Muhly Cove, Austin, TX 78738
Derek S.

Derek S.

REFRIGERATOR WHIRLPOOL WRS571CIDM00 "Arrived on site to repair unit for mold on the ice door and ice guide, I replaced the ice door assembly and the ice guide, verified operations, no water leak present at the time of service Door ice Ice guide"

Near Avenue H, Austin, TX 78751
Arthur B.

Arthur B.

DISHWASHER GE GSD3230F00WW Arrived onsite for customer complaint of dishwasher not filling. Tested unit and found water valve faulty. Removed and replaced water valve. Reassembled. Tested unit. Found timer will not send power to water valve to open. Unit will also need timer to complete repair. R/S for 10/18. All water connections were dry at time of service.; ordrng 1 WD21X10079 (timer)

Near Carriage Rd, Temple, TX 76502
Derek S.

Derek S.

DISHWASHER WHIRLPOOL KDTE334GPS0 "Arrived on site to repair unit for not draining, drain pump checked good, drained water into my bucket, found the disposal still had the drain plug intact, could not remove plug due to it is facing the wall and will have to be removed, also found the disposal is leaking from gap in between sink and disposal, will need a plumber to knock out plug and correct disposal leak, informed mr Acker of water leak."

Near Bonham Terrace, Austin, TX 78704
Derek S.

Derek S.

WASHER WHIRLPOOL WTW7000DW2 "Arrived on site to check unit for not starting a cycle, I ran service test and unit had zero error code, I checked hot and cold water valve in service test and the water was coming in, also started a normal cycle and unit started, the hum and the begging of the cycle is normal it is the motor getting ready to sense not the water valve, unit is working as designed, no water leak present at the time of service, unit serial did not match what was on my so, notifed Melissa and updated in service mobile, also informed Eric unit is working as designed and that the wrong model and serial was given to us"

Near S Lamar Blvd, Austin, TX 78704
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL GT4185SKQ1 Arrived on site for noisy operation and no heat. Tested unit to find the magnetron is failed. This unit is 16 years old. The customer will look at new products to see which is best for her to repair or replace.

Near Wagon Wheel Trail, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GI0FSAXVY011 "Arrived on site for water leaking. Found water leaking from icemaker housing. Diagnosed unit will need icemaker,installed new icemaker powered unit on icemaker ran through a harvest water filled icemaker no leaks. Icemaker."

Near Flycatcher Ct, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for fresh food not cooling temp,reading in fresh food 45° removed evaporator cover ran test 4, test 4 passed good frost pattern. Called tech support due to issue of not cooling in fresh food. Per tech support unit will need thermistor assembly and possibly ui. Installed Evap motor that includes thermistor if problem continues unit will need UI (W10894103); used 1 W11087438 (MOTOR EVAP) from stock"

Near Thatchers Ct, Dripping Springs, TX 78620
Thomas L.

Thomas L.

REFRIGERATOR MAYTAG MFX2876DRM00 Arrived on site r no cool condition in freezer section. Freezer section is -3 and fresh food is 37 degrees. Customer had had dry ice in freezer but took it out about an hour before I arrived. All fans were running properly. Compressor was on low speed and nice and warm. Both evaporator were clean. Customer will observe conditions without dry ice. All water connections were dry.

Near Dawson Trail, Georgetown, TX 78633
James C.

James C.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and silicone cabinet to liner and freezer compartment. Install both brackets ice bin door and silicone drain tube to chassis. Tested unit for proper operation unit working properly. Job complete

Near Richland View Rd, Liberty Hill, TX 78642
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site and found excessive amounts of dish washer liquid being used. Resulting in suds leaking. Advised on proper use. All else checks good. Unit operating as designed.

Near Sandy Lodge Court, Manor, TX 78653
Clif L.

Clif L.

WASHER WHIRLPOOL WFW9550WW00 "Arrived on site to diagnose a washing machine is giving error codes. Tested unit and found F 21 error on control and the unit not draining properly. Homeowner did not wish to have unit repaired at this time, and will call back if they wish to have the unit serviced. No leaks were found at time of service."

Near Summer Canyon Dr, Austin, TX 78732
Brandon C.

Brandon C.

DRYER MAYTAG MED3500FW1 "Arrived on site for customer complaint of noise issues, I replaced idler and noise was still evident. Found noise coming from blower wheel. I am ordering blower wheel and motor. ; ordrng 1 W11086656 (motor-drve) and 1 WPW10211915 (wheel)"

Near Serlio Dr, Austin, TX 78739
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no ice and and ice dispenser not working found auger motor seized due to water leaking from ice bucket ran diagnostics weak air flow from fan diagnosed unit will need motor,ice box fan and main control. Replaced all three reassembled unit ran diagnostics all test passed icemaker ran through a cycle tested ice dispenser motor working ; used 1 W10822606 (MOTOR) from stock"

Near Monarch Ln, Austin, TX 78737
Derek S.

Derek S.

WASHER WHIRLPOOL NTW4516FW2 "Arrived on site to repair unit for banging noise, I found the damper came out of place, corrected damper and tested unit getting three towels soaking wet and running a spin cycle with no issues, gave tips for proper loading and best performance, unit is working as designed no water leak present at the time of service."

Near Ray Wood Dr, Austin, TX 78704
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KBFC42FTS07 Arrived on site and inspected refrigerator and found no standing water underneath. Only water found what is in the black trim directly in front of the water housing. Recommended replacing water housingand quoted customer . No other leaking found on refrigerator.; ordrng 1 WPW10121140 (housing)

Near Rain Dance Cove, Austin, TX 78746
Wesley P.

Wesley P.

MICROWAVE GE JEI860WH Arrived on site and found unit heating properly. Heard report of unit intermittently not heating but counting down. Ordering switches and interlock. Ordering research. Office to reschedule. ; ordrng 1 SWITCHANDINTERLOCKASSEMBLY (RESEARCH)

Near Amber Dawn Ct, Manor, TX 78653
Diego G.

Diego G.

DRYER GE DCVH480EK0WW Arrived on site. Check for no operation issues. Found unit only runs for five minutes and kicks off with no display. Takes a couple minutes in order for display to work again. Verified connections all checked OK. Called GE and they the motor and main control need to be replaced at the same time. Will send diagnosis to American home Shield. Job complete

Near Paseo del Rio, Seguin, TX 78155
Diego G.

Diego G.

COOKTOP KITCHENAID KERS505XSS03 Arrived on site. Check for element issues. Found element and infants were shorted. Replaced infinite switch and element all checked OK. Job complete

Near Trails End, Seguin, TX 78155
Diego G.

Diego G.

OVEN JENN-AIR JGRP548WP02 "Arrived on site. Checked for door issues. Found hinge not in receiver correctly. Removed door and reinstalled, all functions tested OK. No leaks present. Job complete"

Near FM 775, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Arrived on site. Check for noise issues. Found bad damper causing damper not to open.. Replaced damper in cycle, all functions tested OK. No leaks present. Job complete"

Near Old Colony Rd, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRX735SDBE02 "Rock on site. Replaced freeze your rails because of door not closing correctly. Tested freezer door, all functions tested OK. No leaks present. Job complete"

Near Gateshead Dr, Seguin, TX 78155
Kevin B.

Kevin B.

DRYER MAYTAG MGDC215EW2 Arrived on site and inspected dryer and found harness to solenoid is not secure. After correcting dryer is now heating properly. Also found vent to exterior has restricted airflow and recommended to customer that it be cleaned/cleared before dryer is used again. Job complete.

Near Cornflower Dr, Austin, TX 78739
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL GC3PHEXNS03 "Arrived on site and found Icemaker motor has failed, also found emitter control is not sending power. After replacing both icemaker is now operating properly. No water leaks from connections at time of service"

Near Washita Dr, Austin, TX 78749
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW86HEBW1 "Arrived on site and inspected washer and found close is loose on the interior after correcting washer is no longer leaking. Also recommended that customer not used to clean cycle as it can kick up water through the vent system and cause leaking. No water leaks from connections at time of service, job complete."

Near Gertrudis Loop, Austin, TX 78747
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and found basket and tub are not centered in washer. After correcting ran a diagnostic cycle and it is now working properly. No water leaks from connections at time of service, job complete."

Near Arcilla Street, Austin, TX 78741
Kevin B.

Kevin B.

WASHER AMANA NTW4516FW2 "Arrived on site and inspected washer and found current load of clothes is spinning and basket is stationary and centered. Showed customer how unbalanced load can cause washer to move and make contact with laundry room wall. Explained how to load washer properly and what load sizes work best. No water leaks from connections at time of service, job complete"

Near Crossing Pl, Austin, TX 78741
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8900BC0 "Arrived on site and found bearing is failing, after replacing bearing noise has now returned to normal ran a diagnostic cycle to confirm correct operation. No water leaks from connections at time of service, job complete."

Near Manchaca Rd, Austin, TX 78745
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site and replaced ice maker diagnosed on previous visit, ran tests 57 and 45 and icemaker is operating properly. No water leaks from connections at time of service, job complete"

Near Bill Hughes Rd, Austin, TX 78745
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW2 "Arrived on site and inspected washer and found no saved error codes cleared pressure hose and function has returned to washer. Man all functions in manual, ran automatic diagnostic cycle, Ayn Rand calibration cycle and they all completed properly. No water leaks from connections at time of service, job complete"

Near Mt Carrell Dr, Austin, TX 78745
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL NO MODEL Arrived on site to test unit for hinge of the unit. Test unit and found damaged right hinge. Could not find model or serial number for the unit job complete

Near Cusseta Ln, Austin, TX 78739
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM2 "arrived on site to test unit for unit leaving white soap behind. Test unit and wash,good working correctly no error codes on unit. Unit filling with plenty of water, called techline and techline advised to change soap from pods to powder and only use a teaspoon. File#7723171473 Job complete"

Near Abbey Dr, Austin, TX 78737
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017AS4 Arrived on site to replaced magnetron capacitor and diode. Replaced all 3 parts test unit and unit test good job complete no spark unit heating correctly.

Near Victoria Ct, Austin, TX 78737
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEMC308KSS Arrived on site to test unit for open door error test unit and found one bad switch advised customer he had a bad switch. Did not test unit due to unit was completely apart when I showed up. Job complete.

Near McConnell Dr, West Lake Hills, TX 78746
James C.

James C.

DISHWASHER WHIRLPOOL WDT720PADB1 Arrived on site and tested operation. Found motor running but not pumping water. Installed new sump and tested operation. Unit working properly and all water connections dry at time of service. Job complete.

Near S Gabriel Dr, Leander, TX 78641
Robert J.

Robert J.

DRYER GE GTD45EASJ2WS Arrived on job to replace bearing top. Rear bearing appeared normal. After replacement of parts test dryer noise level normal.

Near Oak Bluff Trail, New Braunfels, TX 78132
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on job for complaints of frost in freezer. Found ice right side door not closing tight. Replaced brackets and test door. No leaks detected.

Near Marsala, New Braunfels, TX 78132
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW8540BW1 Arrived on site for failure codes and no operation. Found failed drain pump and LD failure code. Replaced drain pump. All water connections were dry.

Near Pecos St, Cedar Creek, TX 78612
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF520PADM3 Arrived on job for complaints of lights not shutting off. Power outage and surge in home now lights not turning off. ; ordrng 1 WPW10733627 (console)

Near Sun Rim Way, New Braunfels, TX 78130
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDT920SADM0 Arrived on site for the unit is leaking water. Tested the unit and found the leak is coming from the sump and motor. Quoted customer for the sump and motor. Customer advise she will think about it. Customer only paid for the service fee. All water connections were dry at the time of service.

Near Quartz Trail, Harker Heights, TX 76548
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KFIS29PBMS00 Arrived on job for complaints of ice bucket. Found bucket damaged hole in side pushing out ice. ; ordrng 1 WPW10347093 (ice container)

Near Willow Creek Cir, San Marcos, TX 78666
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for no spin condition, found drive motor is failing and running very very slow. All water connections were dry. ; ordrng 1 WPW10006487 (motor-drve)"

Near Tristam Dr, Elgin, TX 78621
Steve C.

Steve C.

MICROWAVE GE JVM1540DP1BB Arrived on site to replace the control due to intermittently shutting down. Replaced the control and tested the unit. Unit works properly and job complete.

Near Surrey Cir, Copperas Cove, TX 76522
Steve C.

Steve C.

DISHWASHER HOTPOINT HDA3400G00WW Arrived on site to replace the switch leaf and both switch interlock. Replaced the parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Viewcrest Dr, Killeen, TX 76549
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE254EBL1 "Arrived onsite for the dishwasher not draining. Ms stated that the unit wasn’t working and shut itself off and one time it didn’t drain properly. I ran diagnostics and found F6E4, F8E4, & F5E1 stored error codes. By what I’m getting with the error codes, it appears something got under the float switch causing the unit not to fill properly and this could also be the reason for the drain error because the pump wasn’t under a load. I tested voltage to the pump and didn’t have the correct voltage. I homed the pump out and pin to pin on all three sets was 88ohms and the pump test good. The control needs to be replaced and is covered under the 60 month parts warranty. ; ordrng 1 W10866124 (CNTRL-ELEC)"

Near Spurflower Dr, Austin, TX 78759
Steve C.

Steve C.

MICROWAVE MAYTAG MMV1174FZ2 "Arrived on site for the unit has a electrical burnt smell and not heating. Tested the unit and found the smell is coming from the the diode. Will use on return the magnetron, capacitor and transformer. Will need to order the diode.; ordrng 1 W10886077 (diode)"

Near Gaylon Street, Copperas Cove, TX 76522
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on job for complaints of no ice confirmed power to ice maker. Replaced icemaker and it filled with water.

Near Masonwood Dr, Kyle, TX 78640
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 Arrived on job for complaints of leaks. Customer said issue with door not aligned. Bottom sticking out but cooling. Took pictures

Near Dark Forrest, Kyle, TX 78640
Paul R.

Paul R.

MICROWAVE WHIRLPOOL GT4185SKS3 Arrived onsite for the microwave that continued to run after the door was opened. I found the unit non-operational when I checked it. Only the lights and display were working. I found the primary interlock switch shorted out. I replaced the switch and tested the unit. The unit is working as designed. Call complete.

Near Rayo De Luna Ln, Austin, TX 78732
Paul R.

Paul R.

WASHER MAYTAG MAT20PRAWW0 Arrived onsite for the washer that still is not working because the cold water valve failed and mr stated the unit is trying to charge $50.00 per wash. I explained to mr that the new control should have come from the factory set at no charge for the cycles. I replaced the fill valve and ran P03 to test the machine. The unit worked as designed. I reprogrammed the control to charge $0.00 for all cycles. There were no water leaks present at the time of service. Call complete.

Near N FM 620, Austin, TX 78732
Robert J.

Robert J.

RANGE WHIRLPOOL WEG730H0DS0 Arrived on job for complaints of center burner not working. Knob broken. Customer would like am service ; ordrng 1 W11175814 (KNOB)

Near Pincea Pl, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFC2062FEZ01 "Arrived on site for door closure issue. Found broken insert on mullion divider,diagnosed faulty mullion divider,removed damaged mullion. Installed new mullion checked door operation good unit working as designed."

Near Ruth Ave, Austin, TX 78757
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site for no ice issue,ran diagnostics found condenser fan not running diagnosed failed fan motor. Installed updated fan motor assembly,reassembled unit ran diagnostics all test passed u it working as designed. Parts covered by AUTHO KGTV800EP1 talked to office manager for,labor cost labor $169.99; used 1 W10124096 (COND MOTOR) from stock"

Near Horseback Hollow, Austin, TX 78732
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48QMS01 "Arrived on site for cooling issue in fresh food. Removed cover found evaporator partially defrosted ice blocking vents. Defrosted evaporator installed 60° defrost bimetal to allow defrost to run longer,reassembled unit checked air flow to fresh food good ; used 1 WP2182381 (BIMETAL) from stock"

Near Jennys Jump Dr, Austin, TX 78733
Scott  M.

Scott M.

VENTHOOD KITCHENAID PSEUDO Arrived on site for vent making what sounds like a rustling noise like leaves . Venthood looks like it’s homemade . Unable to access blower motor . Looked outside on roof and can’t determine where unit vent to outside . No mod or set number . Quick pic

Near Chesterfield Ave, Austin, TX 78752
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Called customer to,give eta customer unable to make apt customer will call into office to reschedule; saved tckt"

Near Lookout Ln, Austin, TX 78746
Lou S.

Lou S.

WASHER GE GTWN4250D2WS "arrived on site to inspect washer making loud humming noises. Upon further inspection, I placed the unit in diagnostics and tested. Did not find any error codes. I continued with testing and the unit operated as designed. I placed the unit in Rinse & Spin mode to hear for the loud “humming” noise and could not hear any unusual noises. I placed the unit in Drain & Spin mode and again, all I heard was normal noise. I advised the customer of my findings as she was listening with me and said that the noises weren’t loud like before. I recommended that the next time the customer hears the noise to make a video with her phone and call us back. No service fee for today as this is scheduled as a call back. No water leaks observed during service, job completed."

Near Lost Peak path, Georgetown, TX 78633
Scott  M.

Scott M.

OVEN WHIRLPOOL ISG650WS01 "Arrived on site for broken handle . Found door completely off unit and disassembled . Threads on handle ate stripped out . Looks like all other parts are ok .Will need new handle ; ordrng 1 CNOTES and 1 WP7701P556-60 (hndle-door)"

Near Avenue H, Austin, TX 78751
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8040DW3 "arrived on site to inspect washer leaking water inside the tub when not in use. Upon further inspection, I found that the water inlet valve is constantly dripping water into the tub and the unit is not on. I found a small puddle of water in the bottom of the basket. I placed the unit in diagnostics and tested ad found error codes 3/2, 8/1, 0/4, which all indicate a failed valve. I remove replaced the water inlet valve housing and tested again and the unit operated as designed. No water leaks observed after service, job completed."

Near Arrowfeather Pass, Leander, TX 78641
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL ADB1400AGS1 "Arrived on site for not despensing rinse aid, R&R control and dispenser , tested good, no leaks on site"

Near Rock Ridge Trail, Liberty Hill, TX 78642
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site for glass like noises . Could not duplicate noise. Used unit with same cook wear .6 or 7 times with various combs .unit is heating as should be . Told customer to record if happens again . It was also mentioned they have been having door issues . Ordering door switches Andy interlocks. Please call to set return; ordrng 1 W10269458 (switch NC) and 1 W10269460 (switch NO) and 1 W10727360 (microswitch 3) and 1 WP8206419 (interlock UP) and 1 WPW10156813 (interlock BOTTOM)

Near Minnoch Ln, Austin, TX 78754
Jonathan  S.

Jonathan S.

DRYER GE GTDP180ED0WW "Arrived on site for dryer only running when start button is pressed and held down. Gained access to switch and found inner spring worn out on switch, due to normal wear and tear. Removed failed switch and installed new. Tested operation, all tested good."

Near Rio Grande Loop, Georgetown, TX 78633
Clif L.

Clif L.

DRYER WHIRLPOOL WED9470WW1 Arrived on site to diagnose a dryer that is squealing when running. Tested unit found bad roller and idler pulley. Replaced all four rollers and idler pulley from dryer repair kit. Tested unit and found all is operating normal at this time.Repair kit

Near N Derrick Cove, Spicewood, TX 78669
Tyler B.

Tyler B.

DRYER WHIRLPOOL GEW9250PW0 "Arrived on site for no heat, found cutoff blown, R&R cut off, customer asked for element replacement due to age R&R element. Tested good. "

Near Ringtail Cove, Georgetown, TX 78628
Lou S.

Lou S.

OVEN GE PT7050SF1SS "arrived on site to install previously diagnosed and ordered part. Upon arrival, the wall oven was already turned off at the breaker. I removed and replaced the oven glass control panel and turned the power back on to the unit and tested. Customer advised that the display, on the previous control panel, would jump time. The unit operated as designed and heated as designed as well. Job completed."

Near Champions Corner Dr, Leander, TX 78641
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM354DSS4 "arrived one site to inspect dishwasher not cleaning dishes. Upon further inspection, I opened the unit door and found that the dispenser detergent door gasket was hanging out causing it to not function properly. I placed the unit in diagnostics and tested and found error codes 8/2, 6/1, 9/2. I cleared the code and continued with testing. The unit began to dispense water into the tub and the motor came on, but the spray arms were not moving (error code F9E2). I contacted the office to get authorization to replace the sump/motor assembly and the dispenser. Office received authorization so I removed and replaced the sump/motor assembly and the dispenser and tested the unit. Unit operated as designed with no error codes at the end of testing. Due to the built up detergent debris in the tub, I recommended that the customer use Dishwasher Magic or a cup of white vinegar to clean the unit ad also recommended types of detergents and rinse aid to use to help

Near Canvasback Trail, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

VENTHOOD KITCHENAID KVWB406DSS2 Arrived on site for vent hood that is damaged. Customer answered door and stated that vent hood is been replaced. Informed customer that I need to take pictures and contact Whirlpool to report damages. Customer stated that her husband would not be happy because he is expecting to a new one to be installed. Customer denied service. Left customer LB and she stated that she would be calling.

Near Cypress Springs Way, , TX 78633
James C.

James C.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site and tested operation. Customer concern is with long wash times. Instructed customer that is normal operation for unit to run 1 to 2 hours during cleaning cycle due to sensors in unit measuring water clarity. Instructed customer to run hot water at the sink to ensure hot water is reaching the unit for wash cycle as the the unit will not heat up the water but will maintain proper water temp for wash cycle. Unit working as designed and all water connections dry at time of service. Job complete

Near High Gabriel Dr, Leander, TX 78641
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL KBSN608ESS01 "Arrived on site for prior diagnosed pars, R&R icemaker and baskets. Tested good, no leaks on site"

Near Charmstone Ln, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0AS03 "Arrived on site for oven having cavity damage after using precise clean and error code F5-E1. Performed diagnostics mode and verified error code. Tested door latch in test mode and in self clean, found door latch operating correctly. Called tech support and spoke with Tibor (SR7723172020). He advised that liner damage is to big for paint marker. Customer will need to contact Whirlpool customer care. Unit is operational."

Near D B Wood Rd, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KSC23C8EYY02 "Arrived on site to install previous diagnosed parts. Gained access to ice chute/bracket. Removed chute and replaced gasket. Gained access to ice door, removed and installed new. Tested operation, all tested good, no water leaks present."

Near Lazy Oaks Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site for dishwasher not draining. Inspected drain line and checked connection to garbage disposal and found knock out punch still in dishwasher. Drained water out performed diagnostics mode, no error codes. Tested operation, all tested good. No water leaks present."

Near Liberty Hill, TX 78642
Scott  M.

Scott M.

DRYER WHIRLPOOL RED4516FW0 "Arrived on on site for dryer not starting . Found motor humming but not turning . Replaced motor and checked thermostats ,heater and fuse . All checked good . Unit is tumbling and heating . No lint build up at time of service . Job complete ."

Near Mc Phaul St, Austin, TX 78758
Steve C.

Steve C.

WASHER WHIRLPOOL WFW75HEFW0 Arrived on site for the unit door will not unlock. Tested the unit in diagnostic and received error code f3e1 water level system error. Found the pressure sensor hose has a small air gap. Readjusted the hose and tested the unit. Unit works properly and all water connections were dry at the time of service. Advise customer to to use affresh to clean the washer.

Near W Xavier Ave, Temple, TX 76501
Steve C.

Steve C.

REFRIGERATOR KENMORE 596.785898 Arrived on site for the unit is not freezing or cooling. Tested the unit and found the compressor is not on. Found the wire connections to the start device came off. Adjusted the wire connector and tested the unit. Unit works properly and quoted customer. No water connections to the unit.

Near Dawson Trail, Georgetown, TX 78633
Steve C.

Steve C.

WASHER WHIRLPOOL MVWB835DC3 Arrived on site for the unit will not start or turn on after unit went unbalanced. Removed the control panel and found the wire to the panel came off. Secured the wire and assembled the unit. Calibrated the unit and unit is working properly. All water connections were dry at the time of service.

Near Lake Rim Circle, Georgetown, TX 78633
Steve C.

Steve C.

REFRIGERATOR GE CFE29TSDCSS "Arrived on site for the unit is not cooling properly in the fresh food section. Tested the unit and found the freezer is working properly. Customer advise the unit will also make noise. Found the unit will need a new ff fan motor, and bimetal for the ff evaporator. Found the ff fan motor is discontinued. Office will need to get with AHS and reschedule customer.; ordrng 1 CNOTE (DISCONTINUED ) and 1 WR60X10357 (FF EVAP MOTOR)"

Near Hemlock Blvd, Temple, TX 76502
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KRFC704FPS02 Arrived on site to diagnose a refrigerator that is rattling. Proud leveling legs not lowered causing abnormal vibration noise on unit. Lowered leveling legs and tested unit found all is functioning properly at this time.

Near Haystack Cove, Spicewood, TX 78669
Clif L.

Clif L.

MICROWAVE KITCHENAID KMHS120ESS2 Arrived on site to diagnose a microwave that is intermittently not heating or cooking. Tested unit and found failed door switches in unit causing failure. Replaced all three door switches and tested unit. Found all is functioning properly at this time.

Near Sinclair Dr, Briarcliff, TX 78669
Paul R.

Paul R.

VENTHOOD KITCHENAID KWCU265HSS1 Arrived onsite for the vent hood that the lights are not working on and another company replaced a switch. I found no power at the control on the switch for the lights. There was no tech sheet in SM. The schematic on the hood doesn’t match the wiring in the hood. It appears to be a bad control because I have 120VAC from the J-box to the control on the fan side of the board. Ordering WPW10368686 BOARD-CNTR. RS for Thu 10/18.; ordrng 1 WPW10368686 (BOARD-CNTR)

Near Ranchview Ct, Austin, TX 78732
James C.

James C.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and inspected unit. Found that the tuck shelf has mildew on left side. Unit will need new shelf to repair. Instructed customer the the part is factory only and we will have to request it from Whirlpool. ; ordrng 1 CNOTE (VERIFY SHELF WITH PHOTO) and 1 W10889546 (shelf-glas)

Near High Gabriel Dr, Leander, TX 78641
Clif L.

Clif L.

WASHER WHIRLPOOL WFW87HEDW0 "Arrived on site to diagnose a washing machine that is leaking. Tested unit and found door Bello curved inward at top causing water to bypass door seal. Bellows will need to be replaced to complete repairs. Return date is set for 10/16/18. No charges the homeowner for this trip per SP, file under prior 30 from last trip; ordrng 1 WPW10340443 (bellow)"

Near Briarview Dr, Briarcliff, TX 78669
Jerry C.

Jerry C.

DRYER MAYTAG MDE28PRCYW1 "MDE28PRCYW1 Arrived to instal previously diagnosed and removed part. I removed and replaced the faulty blower wheel and tested the unit. All functions were present and the unit heated and cycled as designed. Lint removed from chassis. From prior service: Parts coverage for 5 years. Commercial customer, will collect in full on return service."

Near Estrella Crossing, Georgetown, TX 78628
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW8500DW4 "WTW8500DW4 F7E5; F0E3 Arrived to inspect a basket that was off-balance. Found F codes F7E5, F0E3 during service mode. After noticing the issue was due to tub contacting side of chassis, I corrected suspension mounting, the issue was resolved. I found and removed non manufacture authorized spacers from the legs. Calibrated and tested unit. Operational test good, no leaks observed during service."

Near Westmeadow Trail, Round Rock, TX 78665
Clif L.

Clif L.

WASHER WHIRLPOOL WFW94HEXR2 Arrived on site to diagnose a washing machine that is not cycling. Found F6E1 error code saved in control. Also noted shorted motor control board and possibly damaged door lock. Ordering both parts and set return date for 10/16/18. Doorlock only to be installed if absolutely needed and unit still not operational after replacing motor control.; ordrng 1 WP8183270 (latch) and 1 WPW10374126 (cntrl-elec (MCU))

Near Old Ferry Rd, Spicewood, TX 78669
Jerry C.

Jerry C.

DRYER WHIRLPOOL WET4027HW0 "WET4027HW0 Arrived to inspect vent detached. I found the vent connection in the wall was incorrect and a coupler, not allowing the flexible vent to fit over the coupler and causing it to fall off. I was able to correct the issue with foil tape and verified a solid connection to the unit’s flexible line. No lint within chassis. Warranty service applied."

Near S Holly St, Georgetown, TX 78626
Kevin B.

Kevin B.

WASHER WHIRLPOOL MHW8000AW0 Arrived on site and ran several diagnostic cycles with the rear panel off and found water is leaking from the hose connecting the drain pump to the exit from the machine. Hose has been vibrating against the MCU casing. Took pictures quoted customer for drain hose customer requested October 29 as a return date; ordrng 1 DONOT (RESCHEDULE) and 1 W10611624 (hose)

Near Crestwood Ct, West Lake Hills, TX 78746
Joseph C.

Joseph C.

RANGE GE JGBS66REK3SS "Arrived on site for “not achieving temps in oven” complaint. Inspected unit and found safety valve off and ignitor not connected to harness. Set safety valve to “on” and reconnected ignitor to harness. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Old McDade Rd, Elgin, TX 78621
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 "Arrived on site. Checked for no operation issues. Found unit not advancing. Removed console assy and found loose connection at main board. Reposition connector reconnected, all functions tested OK. No leaks present. Job complete"

Near S Laurel Ave, Luling, TX 78648
Thomas L.

Thomas L.

WASHER MAYTAG MVWB855DC3 Arrived on site for no water fill condition. Found failed inlet water valve. Replaced and tested. Operations are normal and all water connections are dry.

Near Loop Rd, Smithville, TX 78957
Joseph C.

Joseph C.

WASHER KITCHENAID KAWS700GQ0 "Arrived on site for “not spinning clothes dry” complaint. Inspected unit and found lid switch broken. Ordering new lid switch. Return for repairs on Thursday 10/18. No leaks detected, at time of service.; ordrng 1 3949247V (switch-plg)"

Near Blue Ridge Trail, Elgin, TX 78621
Tyler B.

Tyler B.

OVEN JENN-AIR JJW8430DDS "Arrived on site for hinge replacement, R&R hinges and tested good, \"

Near Shady Elm Dr, Georgetown, TX 78633
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT311FZDB00 "Arrived on site for “freezing foods in fresh foods section” complaint. When I arrived, I noticed that unit was running constantly, lowest setting. Inspected unit and found control and thermostat to be faulty. Removed and replaced control and thermostat. Unit checks good. Advised customer to raise unit on right side, another half inch."

Near S Ave A, Elgin, TX 78621
Thomas L.

Thomas L.

RANGE KITCHENAID KDRS467VSS03 Can not remove receiver. Will talk to Chase; saved tckt

Near Corral Rd, Smithville, TX 78957
Thomas L.

Thomas L.

WASHER GE GTW460ASJ8WW Arrived on site for operation. Unit was full of water. Unit would not drain. Unplugged and then drain started but did not stop when turn off when emptied. Unit needs a control. Lid lock did not lock either. Will order lock. Office to reschedule. ; ordrng 1 WH01X24114 (LID SWITCH) and 1 WH18X28176 (CONTROL)

Near Charleston Blvd, Smithville, TX 78957
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED7300DW1 Arrived on site for no heat condition. But unit do you have open thermal cut off. Replaced and tested. All operations were normal. Dryer is clean.

Near KLBJ Rd, Smithville, TX 78957
Clif L.

Clif L.

DRYER AMANA NED4655EW1 Arrived on site to diagnose a dryer with a door that will not close. Tested unit and found hinges misshaped causing door not to meet strike. Reset hinges to proper position and tested unit. Found all is working properly at this time.

Near Leatha Ln, Spicewood, TX 78669
Diego G.

Diego G.

DISHWASHER HOTPOINT HDA3400G02BB Arrived on site. Check for advancing issues. Found timer bad not allowing cycle to advance. Was able to press on timer knob and get it to work but when I let go it stops. Will need timer to repair unit. Rescheduled for 10/16/18; ordrng 1 WD21X10155 (timer)

Near Hillview Dr, Luling, TX 78648
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 Arrived on site to diagnose the refrigerator that is not producing ice. Found ice cube jammed and ice maker on preventing unit from cycling. Removed ice from arm and ice maker completed cycle normally. All test good at this time and no leaks were found at time of service.

Near Austin Dr, Spicewood, TX 78669
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for no cool condition. Freezer temp was 64° and fresh food section was 46°. Although the temperatures were too high, none of the fans or the compressor were running. I entered diagnostics and were able to get all these components to operate. I unplugged the unit for three minutes and plug it back in. All the components now started running. The control board is defective and will need to be replaced. All water connections with dry.; ordrng 1 W10843055 (cntrl-elec)"

Near Clear Water Pass, Bastrop, TX 78602
Arthur B.

Arthur B.

DRYER MAYTAG MED5500FW1 Arrived onsite for customer complaint of dryer getting “Check Vent” when drying. Found dryer tube is too long. Was able to shorten tube and cleared error code. Tested unit. Unit now has good air flow. Prior technician did not address issue prior to reassembly. Advised no service fee applied. Dryer vent and lint trap was clean of lint at time of service.

Near Bigham Rd, Troy, TX 76579
Diego G.

Diego G.

DISHWASHER WHIRLPOOL DU1055XTVS1 Arrived on site. Check for no operation issues. Unit started working again as designed. Verify connections all checked OK. Couldn’t duplicate issue that customer was having. No leaks present. Job complete

Near Winecup Cir, Lockhart, TX 78644
Diego G.

Diego G.

WASHER MAYTAG MVWC415EW1 "Arrived on site. Check for no spin issues. Found basket not positioned correctly on shaft causing unit not to spin correctly. Repositioned basket and secured, all functions tested OK. No leaks present. Job complete"

Near Sage Hollow Rd, Dale, TX 78616
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW7500GC0 Arrived onsite for customer complaint of top load washer getting error code “LF” and won’t complete cycle. Ran manual test on hot and cold valves and found no water entering system. Removed console and removed faulty water valve. Installed new replacement. Reassembled. Calibrated unit. Unit completed successfully. All water connections were dry at time of service.

Near Buckingham Pl, Hewitt, TX 76643
Arthur B.

Arthur B.

DRYER MAYTAG MEDB765FW0 Arrived onsite for customer complaint of dryer door not closing to start cycle. Found door catch came off and in between door. Removed glass portion and secured door catch to frame. Reassembled. Door now closes properly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Taylor St, Waco, TX 76704
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED8500DC4 Arrived onsite for customer complaint of dryer making squealing noise when tumbling. Removed bulkhead and found dryer wheels seized. Removed and replaced wheels using dryer repair kit. Reassembled and tested. Unit now tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Old Mexia Rd, Waco, TX 76705
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of top load washer not spinning clothes out. Found inner wash basket wobbling inside tub and loose. Attempted to removed washplate and found washplate seized to shaft. Unit will need new outer tub,inner basket, washplate and return with gearcase. OF to get authorization before we can proceed. oF to R/S. All water connections were dry at time of service.; ordrng 1 CNOTE (NEED AUTHO) and 1 W10512161 (tub asm) and 1 W10752719 (basket inner) and 1 W10902814 (washplate)"

Near Circle Creek Dr, Hewitt, TX 76643
Arthur B.

Arthur B.

DRYER MAYTAG MEDC215EW1 Arrived onsite for customer complaint of dryer not starting. Found door switch tab broken causing circuit to complete when door is closed. Removed and replaced door switch. Reassembled. Tested unit. Unit now heats and dries as intended. No other issues found. Dryer vent clean of lint at time of service.

Near Crestview Dr, Waco, TX 76710
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED85HEFW1 Arrived onsite for customer complaint of dryer taking too long to dry clothes. Checked voltage and unit is getting proper 240V. Tested unit. Found control relay would not turn on to maintain heat. Removed and replaced control. Reassembled and tested unit. Unit now heats properly. Dryer vent and lint trap was clean of lint at time of service.

Near S New Rd, Waco, TX 76711
Arthur B.

Arthur B.

WASHER HOTPOINT HTWP1400FWW Arrived onsite for customer complaint of top load washer shaking when spinning out. Found hub nut stripped causing inner basket to wobble. Ordering ring split and hub nut to address issue. R/S for Tuesday 10/16. All water connections were dry at time of service.; ordrng 1 WH02X10265 (ring split) and 1 WH2X1193 (HUB NUT)

Near N 30th St, Waco, TX 76707
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, I found that the customer attempted to defrost the unit, but there was still some ice built upon the Evap/Evap cover. I left the doors open to allow the ice the thaw out more while I removed and replaced the main control and UI per service pointer #W10772228D. Once I completed that, using my steamer, I removed the remaining ice ad installed the Evap fan motor/thermistor. Upon completion, I had the customer turn the power back on to the unit at the breaker and once the unit was on, I placed it in diagnostics and tested the unit. The unit began to operate as designed and began to cool immediately. I installed the Evap cover and the remaining parts I removed. The customer requested that I leave the shelving out to clean. No water leaks observed during service, job completed."

Near Almaden Dr, Austin, TX 78717
James C.

James C.

REFRIGERATOR WHIRLPOOL WRB119WFBM00 Arrived on site and tested operation. Found ice has wet coating and damper seems louder than normal. Found temps to be right at 14 degrees in freezer and customer has noticed items in fresh food compartment getting really cold to the point of starting to freeze. Unit will need new damper to repair. Will bring jazz control on return visit as well. No leaks found at time of service. ; ordrng 1 WPW10594330 (control)

Near Mistflower Springs Dr, Leander, TX 78641
Lou S.

Lou S.

DRYER WHIRLPOOL LGQ8800JQ0 "arrived on site to install previously diagnosed and ordered part. I removed the drum from the unit and removed the old rear seal. I installed the new rear seal and applied the heat resistant adhesive to the seal/drum. Re-installed the drum and tested the unit. Unit operates as designed, no lint observed during service. Job completed."

Near Monona Ave, Austin, TX 78717
Lou S.

Lou S.

WASHER WHIRLPOOL WTW5000DW1 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the gearcase, basket and wash plate. I calibrated the unit then tested. Unit operated as designed, no water leaks observed during service. Job completed."

Near Lyndhurst St, Austin, TX 78717
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 Arrived on site and tested operation. Found freezer light switch ice up and not making proper contact for light to com on. Found frost on rails caused by air leak. Inspected gasket and liner. Found gaping between cabinet and liner in both compartments. Unit will need to have the cabinet sealed to the liner with silicone around both compartments and the light switch replaced. Unit will also need both rails replaced as well to repair. All water connections dry at time of service ; ordrng 1 12002646 (light switch) and 1 W10841140 (SILICONE)

Near Clover Ridge Dr, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for moisture in fresh food. Found large gap at fresh food evaporator gasket. Remolded gasket checked door seal good gasket sealing to cabinet correctly

Near Bluff Springs Rd, Austin, TX 78744
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for water leaking from filter head,found filter not inserting fully into housing,removed filter found obstruction in filter housing. Removed obstruction,installed water filter tested water dispenser,water dispensing correctly and no leaks."

Near Dovehill Dr, Austin, TX 78744
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL KBSD608ESS00 "Arrived on site for part hanger, I replaced rail, bin, gasket, and door cover. Unit tested good."

Near Burgess Ln, Austin, TX 78738
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOD93EC0AS05 "Arrived on site for customer complaint of upper oven not heating properly, found broil element was bad, I replaced element, unit tested good."

Near Osceola Trail, Austin, TX 78738
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site for customer complaint of dishwasher not working, found water supply was shut off to unit, once water supply line turned on, unit tested good,"

Near Bonham Ranch Rd, Dripping Springs, TX 78620
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW94HEXL2 "Arrived on site for customer complaint of washer not working at all, found error codes F06 e01 f08 e01, found bad MCU. Customer is not repairing at this time."

Near High Plains Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL KGCU467VSS02 "Arrived on site for customer complaint of an odor coming from cooktop when in use. I could not smell what they are smelling, unit did not have a gas leak."

Near Bearkat Canyon Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site for customer complaint of dishwasher not working, found water supply was shut off to unit, once water supply line turned on, unit tested good,"

Near Bonham Ranch Rd, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE515S0ES0 Arrived on site to test unit for door not closing correctly. Test unit and found door out of hinge. Secured door test unit and unit test good job complete

Near S Lamar Blvd, Austin, TX 78704
Brandon C.

Brandon C.

OVEN KITCHENAID KEBS208SSS04 "Customer not available today during time frame, customer requested service for Monday. ; schdld next appmnt for 10/15 MON !"

Near Black Stone Cove, Driftwood, TX 78619
James C.

James C.

VENTHOOD UNKNOWN WVU37UC6FS0 Arrived on site and tested operation. Found as blower running it begins to make a rattling noise after running for a short time. Found the damper was installed incorrectly and is hitting the blower wheel when running. Instructed customer that per my service manager this issue will have to be corrected by the installers or the builder. Job complete

Near Venezia View, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE MAYTAG MGR7775WS1 Arrived on site to test unit for flames to low. Test unit and found stove had been converted to LP gas when they are on natural gas. Will need to order new orifices. Will need LR-RF orifice wpw10170508 and LF orifice wpw10170510 and RR orifice wpw10170506. Office to reschedule needs autho will need to just drop parts off. Customer is aware of needing Plummer to install orifices. ; ordrng 1 NEEDSAUTHO (NEEDS AUTHO ) and 1 WPW10170506 (RR ORIFICE) and 2 WPW10170508 (LR-RF ORIFICE)s and 1 WPW10170510 (LF ORIFICE)

Near Enchanted Ln, Austin, TX 78745
James C.

James C.

WASHER MAYTAG MVWX655DW1 Arrived on site and tested operation. Found unit making loud rattling noise when in drain cycle. Remove drain pump and inspected and found impeller had come loose from pump. Installed new drain pump and tested operation. Unit working properly all water connections dry at time of service job complete

Near Thurman Rd, Lago Vista, TX 78645
James C.

James C.

RANGE MAYTAG MER8775AS0 Arrived on site and installed new bake element and convection fan motor. Plugged unit in to test for operation found proper voltage getting to control board but no operation from control. Unit will also need new control board to complete repair.; ordrng 1 WPW10586726 (cntrl-elec)

Near Big Sur Dr, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG505M0BB2 Arrived on site to replace board. Replaced board test unit and unit still not working. Ordering new regulator for return visit. W10638126 rescheduled for Tuesday 10/16; ordrng 1 W10638126 (REGULATOR )

Near Guemal Road, , TX 78610
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for no ice. Ran diagnostics ice level sensor passed,ice box fan passed E2 error on icemaker ran harvest test icemaker would not harves diagnosed faulty icemaker. Installed new icemaker ran diagnostics icemaker ran through a harvest ran water fill passed."

Near Sheraton Ave, Austin, TX 78745
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIX305EBL1 "Arrived on site for ice machine not draining water. Performed diagnostics mode and tested unit. Found unit needs drain pump added. (IM240)Gained access to back of unit and installed drain pump. Removed old drain line and installed new. Performed diagnostics mode and monitor for water leaks. Installed unit and tested again though diagnostics mode. All tested good, no water leaks present. "

Near N Showhorse Dr, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for refrigerator making loud noises and top ice maker slowly making ice. Inspected RC evaporator and found major ice buildup. Performed diagnostics mode and found thermistor opened. Tested thermistor at control and found faulty control. Have to replace cover to be able to remove ice. Tested ice maker in diagnostics mode and passed with no fault codes. Removed ice buildup and installed new evaporator cover. Removed failed control and installed new. Tested operation, all tested good, no water leaks present."

Near Appaloosa Run, Liberty Hill, TX 78642
James C.

James C.

DISHWASHER WHIRLPOOL WDF530PLYW5 Arrived on site and tested operation. Customer stated that unit would stop as if they had open the door and closed it back without pressing the start button. Found no fault codes stored in memory of control. Remove front panel to inspect control and connections and found vent leaking inside inner door and has gotten water on the user interface as well as the control board both will need to be replaced to be repaired along with the vent and vent gasket. Photos of leak attached to call; ordrng 1 W10597045 (cntrl-elec) and 1 WP8269259 (gasket) and 1 WPW10329609 (vent) and 1 WPW10629167 (housing-ui)

Near Stacey Ln, Lago Vista, TX 78645
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site and found Unit icemaker turned off, also found unit fill cup frozen over. Removed icemaker and defrosted. Turned icemaker on to restore performance. All else checks good."

Near Lone Star Blvd, Hutto, TX 78634
Wesley P.

Wesley P.

DRYER MAYTAG MEDB765FC0 Arrived on site and replaced strike and reformed existing panel and door back to factory standards to repair bend from weight. Unit is now operating as designed. All checks good.

Near Herrera Trail, Hutto, TX 78634
Wesley P.

Wesley P.

DISHWASHER MAYTAG MDB7759SAS1 Arrived on site and replaced control and harness. Unit is now operating as designed. Found major burnt control advised customer on repair. All checks good.

Near Co Rd 139, Hutto, TX 78634
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site and found unit gasket in need of heat treatment. Heat treated for good seal. Removed ice. All now checks good. Unit is operating as designed

Near William Mckinley Way, Manor, TX 78653
Wesley P.

Wesley P.

FREEZER WHIRLPOOL MFX2571XEM2 Arrived on site and found drain tube needed. Performed repair. Charged in full. All checks good. Unit now operating as designed.

Near Sunflower Dr, Pflugerville, TX 78660
Wesley P.

Wesley P.

WASHER KENMORE 110.2234251 Arrived on site and found unit with water level complaint. Found no errors. Exposed pressure tube and cleared. Found evidence of too much soap usage. Advised customer on using less soap and on pressure tube repair. No parts needed. All checks good.

Near Killingsworth Ln, Pflugerville, TX 78660
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site and found unit power block with bad contact. Corrected wiring. Now unit is operating as designed.

Near N Interstate Hwy 35, Pflugerville, TX 78660
Wesley P.

Wesley P.

REFRIGERATOR GE GFSF6KEXABB Arrived on site and cleared frost build up and restored seal and advised customer on diagnosis of just a temporary air gap. Installed spring in mullion.

Near Goodspeed Pkwy, Pflugerville, TX 78660
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF510PAYS2 "Arrived on site for no fill, found float switch jammed cleaned out and tested good, found unit no washing, R&R pump and motor and tested goo, no leaks on site"

Near Bartlett Peak Dr, Georgetown, TX 78633
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "WRX988SIBM01 Arrived to inspect no cool. I found the unit listed within the service call was incorrect. The customer called Lowe’s to schedule service under their five year extended warranty and a mistake was made. I advised the customer to contact Lowe’s to have the issue corrected. The unit has experienced a sealed system failure. Compressor amp draw was 1.4 amps after it settled, but the condenser was cool. Internal temperatures were fc 41 and rc 45 and the unit was constantly running. When Lowe’s sends the extended warranty service, contact tech GC for parts. No leaks observed during service."

Near Cheyenne St, Round Rock, TX 78665
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRT519SZDM02 "WRT519SZDM02 Arrived to instal previously diagnosed and ordered parts. I removed the existing compressor and installed the replacement. I vacuumed the system for 15 minutes and the monitored for an additional 15. Holding vacuum, I charged the system with the mfg prescribed refrigerant charge. Operational test good, no leaks observed during service."

Near Louis Henna Blvd, Round Rock, TX 78664
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF760SADM0 "Arrived on site for no wash, found pump failed, gave customer quote of 240 for pump, labor 189.99. Customer declined repair, customer may call us back for repair , no leaks on site ."

Near Wagon Wheel Trail, Georgetown, TX 78628
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 WRF993FIFM00 Arrived to instal previously diagnosed and order parts. I removed and replaced the Orion control and tested. There was no change in operation of the unit. I unloaded the lower ice maker from the main control and the unit resumed operation. I tested the compressor in mode 38 and it operated as expected. Out of service mode the unit appeared to enter defrost. Office to order the lower ice maker. No leaks observed during service. ; ordrng 1 W10898289 (icemaker) and 1 W11159613 (SHELF-GLASS)

Near Lorson Loop, Round Rock, TX 78665
Brandon C.

Brandon C.

DRYER GE DHDVH52EF0GG "Arrived on site for customer complaint of loud noise, found front and rear bearings were worn down. Ordering front and rear bearings. ; ordrng 1 CNOTE (AUTH) and 1 WE14M124 (top bearing asm w/fe) and 1 WE25M40 (REAR BEARING KIT)"

Near Shadow Creek Blvd, Buda, TX 78610
Tyler B.

Tyler B.

OVEN KITCHENAID KOSE500ESS03 "Arrived on site for screws coming out of latch, R&R latch and tested good."

Near Clearwater Dr, Round Rock, TX 78681
Arthur B.

Arthur B.

RANGE WHIRLPOOL SF265LXTS2 Arrived onsite to install new gas valve and RF tubing to gas range. Removed leaking parts and installed new replacements. Installed new knob. Reassembled. Tested unit. Unit now ignites as intended. No gas leaks found at time of service.

Near Rambler Dr, Waco, TX 76710
Tyler B.

Tyler B.

MICROWAVE MAYTAG MMV1174FZ0 "Arrived on site for no heat, R&R cap diode and mag, tested good, customer needs supplied mounting bracket, was missing from box. ; ordrng 1 W11025649"

Near Janae Ct, Georgetown, TX 78626
Scott  M.

Scott M.

DRYER WHIRLPOOL NED4655EW1 "Arrived on site for loud and shaking dryer . Found what looks like a ball of lint ( not really sure what it is quick pic of what I found . ) stuck down in blower assembly . Causing blower wheel to fight obstruction . Removed object and checked wheel , doesn’t seem to have caused any damage to unit . Tested unit and air flow seems normal . No other lint build up detected at time of service . Job complete"

Near Farm to Market Rd 1325, Austin, TX 78728
Lou S.

Lou S.

DRYER MAYTAG MEDC215EW1 "arrived on site to inspect dryer element not working properly. Upon arrival, the customer advised that another appliance repair company had come and looked at the unit and said the timer was malfunctioning. The customer stated that the element comes on when the unit is not on but the unit won’t turn on. Upon further inspection, I removed the back panel to inspect the element, fuse, and cutoffs. Using my multimeter, I verified ohms at the element and cutoffs. The fuse was showing open. I removed the element ad found that the center plate was warped and had caused the coils to arc against the heater box. I removed and replaced the element and used a fuse from my van stock and replaced the fuse. I tested the unit and it operated as designed. During service, the customer pointed out that the door handle was broken and could not open the door very well. I am ordering a handle and will have it shipped directly to the customer (D2C). No lint observed during service.;

Near Heather Dr, Cedar Park, TX 78613
Tyler B.

Tyler B.

REFRIGERATOR MAYTAG MFI2569YEM2 "Arrived on site for despencer turning on and off, unit needs UI , need CNOTE part fine and reschedule.; ordrng 1 12939601 (cntrl-elec)"

Near Dragon Dr, Round Rock, TX 78681
Scott  M.

Scott M.

OVEN IKEA IEL730CS0 Arrived on site for fan speed error code . Heated oven after resetting breakers . At 170 error code appeared . Replaced blower and precede oven up. All checked normal . Job complete .

Near Steck Ave, Austin, TX 78759
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDS02FRSS0 "Arrived onsite for the dishwasher that stopped in the middle of a cycle and didn’t drain. I found the thermal fuse open, the control burned up at one of the molex connectors, and the harness burned up. All three parts will need to be replaced to complete service. Ordering C-Notes & 8574060 DISCONTINUED (WIRING HARNESS) and marking the prescreened control, thermal fuse, and drain pump as UORV.; ordrng 1 8574060 (DISCONTINUED (WIRING HARNESS)) and 1 C-NOTES (OFFICE WILL NEED TO RS THE RETURN VISIT PENDING PARTS RESEARCH.)"

Near University Club Dr, Austin, TX 78732
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for “water seeping onto door, from vent” complaint. Inspected unit and found vent gasket leaking water into control panel, allowing water to seep between console and stainless door panel. Ordering new vent. Return for repairs on 10/16 Tuesday. No leaks detected, at time of service.; ordrng 1 WPW10329609 (vent)"

Near Longford Trail, Austin, TX 78754
Derek S.

Derek S.

DRYER AMANA NED4655EW1 "Arrived on site to check unit for not stopping cycle, replaced the timer due to sticking on cool down, found heater grounding out and back covered smashed up effecting unit from operations, order parts; ordrng 1 279838 (HEATER) and 1 280043 (PANEL)"

Near W 26th St, Austin, TX 78705
Derek S.

Derek S.

WASHER WHIRLPOOL WFC7500VW0 "Arrived onsite to check unit for f25 error user inteface, did not find any error code in service test, verified user interface all key are working correctly, recalibrated unit due to clothes coming out wet after spin cycle, got two large towels completely soaking wet and ran a spin cycle, unit not spinning as designed, basket brace is cracked sign of overloading unit, basket rubbing on below and ripped it, and machine is not going into a high speed spin, need 3 hrs two men unit is in a downtown high rise and transferring all the parts do rebuild is going to take time as well as working in a small room in a high end condo. No water leak present at the time of service; rqstng P&A on 1 2MAN (3 HR LABOR), ordrng 1 2MAN (3 HR), rqstng P&A on 1 WPW10192953 (BASKET) and 1 WPW10192959 (TUB FRONT) and 1 WPW10192960 (TUB REAR) and 1 WPW10192966 (CUST), ordrng 1 WPW10192987 (MOTOR), rqstng P&A on 1 WPW10193056 (BELLOW), states that autho needed"

Near Bowie St, Austin, TX 78703
Derek S.

Derek S.

WASHER WHIRLPOOL WFC7500VW1 "Arrived on site to check unit,for not spinning out water, I got three towels soaking wet and ran a drain and spin, machine was running smooth but a little off balance Unit needs 3 dampers due to wear WPW10192964 basket is shaking and causing off balance, need two man to unstack unit in a tight spaceMrs informed she has a extended whirlpool warranty, i Notifed her she will need to have asurion send us a dispatch to replaced the shock dampers, 2 man needed for repair "

Near Tom Green St, Austin, TX 78705
Derek S.

Derek S.

RANGE KITCHENAID KFGD500ESS "Arrived on site to repair unit for cooktop not lighting, found a disconnected wire at the spark module, corrected connection and verified all burners are working as designed,"

Near E 2nd St, Austin, TX 78702
Derek S.

Derek S.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Found fresh food evaporater not defrosting, called techline per notes, need to replaced the evaporater cover per techline due to they state may be warped, ref 7723171696. No water leak present at the time of service.; ordrng 1 W11211387 (EVAP COVER)"

Near McCallum Dr, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for fresh food not defrosting. Defrosted evaporator installed plastic thermistor to suction line using foil tape and zip tie powered unit on checked air flow good.

Near Wycombe Dr, Austin, TX 78749
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for moisture in fresh food. Found large gap at fresh food evaporator gasket. Remolded gasket checked door seal good gasket sealing to cabinet correctly

Near Bluff Springs Rd, Austin, TX 78744
Diego G.

Diego G.

RANGE MAYTAG MGT8775XS02 "Arrived on site. Replaced control and cycled, all functions tested OK. No leaks present. Job complete"

Near Cordoba Dr, New Braunfels, TX 78130
Diego G.

Diego G.

RANGE WHIRLPOOL MER6600FZ2 "Arrived on site. Checked for door issues. Found hinges bad not allowing door to close. Replace hinges and tested, all functions tested OK. Job complete"

Near Allison Dr, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER MAYTAG MVWC416FW1 "Arrived on site. Check for spinning issues. Found spinning cycle staying on constantly and not finishing cycle. Replaced control and capacitor and cycle, all functions tested OK. No leaks present. Job complete"

Near Common St, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 "Arrived on site. Replaced compressor, evaporator and drier. Vacuum system and charged. All functions Tested OK. No leaks present. Job complete"

Near N Comanche St, San Marcos, TX 78666
Diego G.

Diego G.

OVEN JENN-AIR JJW3830DP02 "Arrived on site. Check for light issues. Found lights kicking on by themselves randomly throughout the day. Found console shorted creating like to kick on by itself. Replaced console assembly and cycle, all functions tested OK. Job complete"

Near Appalachian Trail, , TX 78132
Diego G.

Diego G.

WASHER AMANA NTW4705EW0 "Arrived on site. Checked for no drain issues. Found locked up drain pump. Replaced drain pump in cycle, all functions tested OK. No leaks present. Job complete"

Near Northridge, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KBFN506ESS00 "Arrived on site. Checked for light issues. Found bad Light in freezer. Replaced LED assembly and tested, all functions tested OK. No leaks present. Job complete"

Near Horseshoe Ct, New Braunfels, TX 78132
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC7AW03 "Arrived on site for customer complaint of uneven cooking, found control board bake relay was faulty. I replaced control board, unit tested good. Explained to customer how to calibrate."

Near Loma Vista Rd, Wimberley, TX 78676
Robert J.

Robert J.

OVEN JENN-AIR JMW9530DAB Arrived on job for complaints of not keeping temperature. Found sensor out of range. . After replacement of sensor did calibration on oven

Near Highland Springs, Canyon Lake, TX 78133
Kevin B.

Kevin B.

DRYER GE DTDP280ED2WW "Arrived on site and found belt has failed, took 1 picture. Will need to replace it to correct issue.; ordrng 1 WE12X20395 (idler pulley) and 1 WE12X21574 (drum belt)"

Near Joe Robinson Dr, Kyle, TX 78640
Robert J.

Robert J.

DISHWASHER MAYTAG MDB4949SDZ0 Arrived on job to replace hinges. After replacement test door operation normal

Near Whispering Hills Dr, Canyon Lake, TX 78133
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KFIV29PCMS03 Arrived on job to replace ice fan. After replacement no noise detected. No leaks detected at time of service. Job complete

Near Falling Hls, New Braunfels, TX 78132
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site and found no ice production ran test 56 and there is an E2 code for motor last position. Ran test 57 and icemaker did not cycle, ran test 45 and it filled properly. Will need to bring back a new icemaker to correct issue. Parisdiagnosed icemaker was incorrect model was one digit off. No water leaks from connections at time of service; ordrng 1 W11188383 (ICEMAKER)"

Near Bill Hughes Rd, Austin, TX 78745
Derek S.

Derek S.

COOKTOP KITCHENAID KICU569XSS "Arrived on site replaced the interface due to f40 error, did not resolve, need two hrs to install modules, office to reschedule 2 hrs needed for repair ; ordrng 1 2HRNEEDEDFORREPAIR"

Near Tempranillo, New Braunfels, TX 78132
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUIX505ESS0 Arrived on job for complaints of too much ice. Found thermistor out of range. Replaced thermistor and ran diagnostics all test good. No leaks detected at time of service. Job complete

Near Ensenada Dr, Canyon Lake, TX 78133
Derek S.

Derek S.

MICROWAVE KITCHENAID KMBP100EBS01 "Arrived on sit and called techline per notes, informed again unit was dropped during install and that the door has to be pushed in to start and it still won’t start due to inverter error, techline deemed unit unrepairable, and I notified tradecare with sr , Sr 7723093808 Cust to call 1800 253 1301"

Near Provence Pl, New Braunfels, TX 78132
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site and found Waterline for icemaker is frozen, found harness is broken To water line heater, took one picture. It will need to be replaced to correct issue. No water leaks from connections at time of service.; ordrng 1 W10917894 (WATERLINE WITH HEATER)"

Near Liberty Park Dr, Austin, TX 78746
Derek S.

Derek S.

MICROWAVE WHIRLPOOL WMH32519HW0 "WMH32519HW0Arrived on site to repair unit for interior light not illuminating, I found the interior light was defective reading open, checked all wiring and it was ok, replaced the interior light and verified operations with no issues"

Near Gentle Meadow, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL KBMS1454SBL1 "Arrived on site for microwave having no power. Removed microwave and tested fuse and found opened. Tested primary, secondary and monitor switches. Found on primary switch housing that one of the clips had broken off. Added zip tie to keep switch in place. Replaced fuse and tested. Shown customer switch housing and zip tie that was added. Installed unit and tested, all checks good. Paid in full on check #6874."

Near River Chase Blvd, Georgetown, TX 78628
Arthur B.

Arthur B.

DISHWASHER GE DDT595SSJ2SS Arrived onsite for customer complaint of dishwasher not starting. Checked LED board and was blinking 7x. Found software error in board. Ordering board and UI to complete repair. OF to R/S due to part availability of the UI board. All water connections were dry at time of service.; ordrng 1 WD21X23705 (UI ASSEMBLY) and 1 WD21X24799 (MACHINE CONTROL)

Near Settlement Rd, Copperas Cove, TX 76522
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF606ESS00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and Found Center, mullion for refrigerator doors not closing fully causing air leak in upper section. Also noted UI and RC thermistors not communicating properly causing defrost failure on RC evaporator. Center mullion, UI control, and RC fan motor will need to be replaced to complete repairs. Homeowner does not wish to proceed with repairs at this time and wants to contact the manufacturer.Mullion (92.20+tax)UI control (269.04+tax)Fan (89.67+tax)Svc/Lbr (199.99+tax)Total after tax (704.60+tax)"

Near Venada Trail, Georgetown, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, the customer advised that the water dispenser wasn’t working again. I borrowed a cup from the customer and tested the water dispenser and no water came out. I removed the filter and tested again and the water came out. The water dispensing was intermittent so I removed and replaced the housing and tested again with filter installed. Unit operated as designed. I removed and replaced the diffuser due to it operating loudly. Tested the new part and it was very quiet. No water leaks observed during service, job completed."

Near Martin Creek Ln, Georgetown, TX 78633
James C.

James C.

MICROWAVE WHIRLPOOL MT4155SPS5 "Arrived on site and tested unit. Found no operation from magnetron. Tested magnetron, transformer. Found magnetron has failed. . Customer declined as unit not cost effective to repair. Collected diagnosis"

Near Moral Pass, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site for cooktop taking to long to heat. Tested burner flames. All tested good. Adjusted back burners at customer request. Tested back burners after adjusting flame. Spoke with customer on cookware on page 6 in user care guide.All tested good.

Near Westbury Ln, Georgetown, TX 78633
Arthur B.

Arthur B.

DRYER MAYTAG MEDC215EW1 Arrived onsite for customer complaint of dryer making thumping noise when tumbling. Removed bulkhead and found wheels damages. Removed and replaced drum wheels using truck stock. Reassembled. Tested dryer. Dryer now tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.; used 1 4392065 (DRYER REPAIR KIT) from stock

Near T.J. Mills Blvd, Fort Hood, TX 76544
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Arrived onsite for customer complaint of no water dispensing out of french door refrigerator. Tested unit and found both valves not opening. Removed and replaced inlet valve,dual valve and housing. Reassembled and tested unit. Water now dispenses as intended. No other issues found. All water connections were dry at time of service."

Near Bowie Ct, Killeen, TX 76541
Clif L.

Clif L.

DRYER UNKNOWN DLEX2501W Arrived on site to diagnose a dryer that is not heating. Tested unit and found cut off thermostat for heating element failed. Thermostat will need to be replaced to complete repairs. ordrng 1 6931EL3003D (CUTOFF T-STAT)

Near Norwood Dr W, Georgetown, TX 78628
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8040DW4 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the washer lid and tested the unit. Unit operates as designed, no water leaks observed during service. Job completed."

Near Chimney Dr, Leander, TX 78641
Wesley P.

Wesley P.

DISHWASHER KENMORE 665.12773K310 Arrived on site and found unit operating as designed. No leaks. Found evidence of oversudsing. Secured all connections and verified no underside leaks. Advised customer on possible causes of door leaks. Unable to replicate symptom.

Near Callisto Terrace, Austin, TX 78727
Scott  M.

Scott M.

ICE MACHINE WHIRLPOOL KUIC15POZP2 "Arrived. On site for ice machine not working . Customer wasn’t aware the control panel has a cover over buttons . Due to install door is unable to open fully and allowing control cover to swing down . Only able to la finger in to access control buttons . Did run diagnostics . All checked good except water is turned off . Couldn’t find water valve , couldn’t pull unit out with out demanding surrounding wood trim . Cabinet people were on site . customer was trying to get a hold of Ferguson to supply POP. Customer is aware if unable to there is a service fee. No water leaks detected at time of service . Job complete ."

Near Jarratt Ave, Austin, TX 78703
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher dispenser not dispensing detergent. Upon further inspection, I placed the unit in diagnostics to test with no error codes showing. I found that the dispenser door spring was not catching; therefore, not allowing the door to open and detergent to be dispensed. I continued with testing and the unit operated as designed other than the dispenser not functioning properly. I removed and replaced the dispenser and tested the unit again. The unit operated as designed as did the dispenser. No water leaks observed during service, job completed."

Near Hudson Lane, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL GB2FHDXWS06 "arrived one site to inspect ice maker not working. Upon further inspection, I found that the ice maker actuating arm was not on the ice maker causing it to continuously make ice and dump in the freezer chamber bottom. I attempted to re-install the arm, but found that where the arm seats is broken and the arm just falls off. . The customer agreed to the repair so I removed and replace the ice maker and tested and it operated as designed. I removed the excess ice cubes from the fc section. No water leaks observed during service, job completed."

Near Silver Leaf Cove, Leander, TX 78641
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017FS0 "arrived on site to install previously diagnosed and ordered parts. I removed the microwave from the wall then removed the cover to expose the components. I removed and replaced the magnetron, capacitor, diode and fuse then removed and replaced the blower motor and turntable motor. I tested the unit before putting the cover back on and the unit operated as designed. I re-installed the cover then placed the unit back in its place on the wall ad tested again. Unit operated as designed. Job completed."

Near S Lakeline Blvd, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF540PADM3 "arrived on site to inspect dishwasher leaking from the door. Upon further inspection, the customer advised that the unit was leaking from the vent in the door and I could see water streaks on the front of the door. I placed the unit in diagnostics and tested with no error codes at the beginning. The unit operated as designed with no water leaks visible. I removed the inner door and found condensation on the vent possibly due to the heat from the unit and the humidity in the air inside the home. I advised the customer of my findings. I recommended some tips for use and care of the unit. No water leaks observed during service, job completed."

Near Zink Bend, Austin, TX 78717
Jonathan  S.

Jonathan S.

OVEN MAYTAG MER6769BAQ "Arrived on site for oven getting error F1-2. Performed diagnostics mode and control did not store error code. Tested both temperature sensor and found within range. Inspected wire and tested from control to sensor. Found relay in control intermittently sticking. (PR230) Inform customer that control would be black or silver. Customer declined estimate at this time, estimate is good for 30 days. ordrng 1 WP5701M403-60 (CONTROL)"

Near Waller Ct, Georgetown, TX 78633
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived onsite for customer complaint of OTR microwave getting “OPEN/CLOSE” door error. Removed upper interlock and found all switches burnt. Removed upper interlock and installed new replacement with 3Way,NC,NO switches. Reassembled. Tested unit with 1 cup or water @ 2 mins. Water was boiling. No other issues found."

Near W Vega Ln, Killeen, TX 76542
Jonathan  S.

Jonathan S.

WASHER UNKNOWN WFMC530SUC/15 "Arrived on site for 2nd appliance for making loud sound when in spin mode. Performed diagnostics mode and activated high spin speed. Unit sounded normal. Tested other operations. All tested good, no water leaks present. (FL100) . Spoke with customer on operations"

Near Potter Ln, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

REFRIGERATOR KENMORE 253.5466941 "Arrived on site for refrigerator not cooling properly and slowing making. When I had arrived unit was pulled out with towel underneath it. Had customer sign waiver, due to not able to see work area. Powered unit on and gained access to evaporator. Found ice in evaporator fan. Found water chute for ice maker was backed out and not connected to ice maker funnel. Removed ice sand tested cooling operation. All tested good. "

Near Bonham Loop, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

RANGE FRIGIDAIRE MER6769BAQ Arrived on site for oven not maintaining temperature. Performed temperature test at 350° on bake mode. Found average temperature at 344°. Calibrated +15° per customer request. (WO150)

Near Summer Rd, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site for ice machine not making ice. Performed diagnostics mode. Found condenser fan motor not activating in diagnostics mode. Tested voltage going to condenser fan and found within in range. Found failed condenser fan. Customer approved estimate. Gained access to condenser fan motor, removed fan motor and installed new fan motor assembly. Tested in diagnostics and normal run mode. All tested good, no water leaks present."

Near Gabriel Woods Dr, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

DRYER MAYTAG MEDC215EW1 Arrived on site for dryer not heating. Performed diagnostics mode and tested voltage to unit. found 240 volts. Gained access to element and fuses. Tested fuse and found thermal fuse and top cutoff fuse open. Replaced both fuses and tested unit. All tested good.

Near Serpentine Lane, Jarrell, TX 76537
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site to diagnose a refrigerator that is constantly reverting refrigerator settings to 33°. Tested unit and found anytime max cool, Max ice, or sound button is pressed on user interface on unit automatically reverts to coldest temperature settings for RC. Contacted tech line and spoke with Robert. He advised he is putting product report into unit and whirlpool customer service will contact homeowner wants review has been done. No further repairs to be done at this time from Appliance Express at this time. No leaks were found at time of service.File# 7723162221"

Near University Club Dr, Austin, TX 78732
Wesley P.

Wesley P.

WASHER WHIRLPOOL MVWB750WQ1 Arrived on site and installed bearing. Returning Friday the 12th if possible. 1 W10364988 (valve)

Near Bescott Dr, Austin, TX 78728
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSCS25INSS00 Arrived on site to replace control board for refrigerator. Replace the board and tested unit. Found all is functioning properly at this time. No leaks found at time of service.

Near Uvalde Creek Dr, Austin, TX 78732
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on site and was denied entry by tenant due to lack of notice. Rental office to reschedule. ; saved tckt

Near N Interstate Hwy 35, Pflugerville, TX 78660
Clif L.

Clif L.

DISHWASHER GE PDWT180R10SS Arrived on site to diagnose a dishwasher that is not filling with water. Tested unit and found calcium buildup under flow switch causing float not to register properly. Clay doll calcium from flow switch assembly and tested unit. Found all is now functioning properly. No leaks were found at time of service.

Near Falcon Head Blvd, Bee Cave, TX 78738
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE334DSS0 Arrived on site to document home damage due to leaking dishwasher and to contact tech line to inform of issue. Found extensive cabinet damage around unit due to continued use of dishwasher while leaking. Also noted 4 to 6 inches of black mold on cabinetry behind facia panels and on wood behind sheet rock. Contacted tech line and inform them of the issue. Spoke with Andy and he advised to disable the unit and did not advise to do any repairs at this time. Disconnected power and turned off water to unit. I advised homeowner not to use the unit and of power and water disabled to unit. Homeowner will need to contact manufacture to resolve claim.

Near Bright Sky Overlook, Austin, TX 78732
Wesley P.

Wesley P.

WASHER WHIRLPOOL MVWC565FW1 Arrived on site and found hoses reversed. Corrected installation. Unit is now operating as designed.

Near Scofield Ridge Pkwy, Austin, TX 78727
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF302ESS01 "Arrived on site for no cool. Compressor and fans running,pierced system no refrigerant in system diagnosed leak. Ordering evaporator assembly. Job will need 3 hrs due to location; ordrng 1 CNOTE (3 HRS FOR REPAIRS)"

Near West Ave, Austin, TX 78701
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSSC42QTS00 Arrived onsite for the refrigerator not cooling in either compartment. I found the UI shorted out. ordrng 1 WPW10468940 (CONTRL-BOX)

Near Trailridge Dr, Austin, TX 78731
Steve C.

Steve C.

WASHER KENMORE 110.459864 Arrived on site for the unit bellow is worn out. Found the bellow is deformed at the bottom section. Replaced the gasket and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Armstrong Dr, Georgetown, TX 78633
Leonardo C.

Leonardo C.

WASHER WHIRLPOOL WFC7500VW2 Customer wants to reschedule had family emergency office to call and reschedule ; saved tckt

Near Funston St, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for cooling issue. Found excessive amount of food in freezer blocking air vents,no ice build up on back cover,found thermostat not powering on diagnosed faulty thermostat installed new thermostat checked air flow good."

Near Dorchester Dr, Austin, TX 78723
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KBSN608ESS01 Arrived on site to diagnose a refrigerator that is over cooling in the freezer. Tested unit and found the surface control not operating properly and pantry diffuser not open closing even though temperature has been satisfied in that section. Replaced diffuser and UA control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Lakeway Hills Cove, Lakeway, TX 78734
Joseph C.

Joseph C.

OVEN KITCHENAID KODE300ESS02 Arrived on site for “oven timer not working” complaint. Per my previous diagnosis. Removed and replaced control panel. Tested unit. Unit is performing as designed.

Near Herzog St, Austin, TX 78723
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED9470WW1 "arrived on site and inspected dryer and found it is squealing during operation, found tension pulley is not turning and recommended dryer repair kit be replaced. After replacing all wheels belt and pulley it is now running quietly. Removed all lint from interior of dryer, Job complete. Repair kit "

Near Riders Trail, Austin, TX 78733
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRB322DMBM "Arrived on site and found customer is experiencing a ticking noise but only during cooling operation, found court is not attached to rear of refrigerator and air movement is tapping it against refrigerator. After securing it noise has stopped. No water leaks from connections at time of service, job complete"

Near Village Cir, Austin, TX 78745
Paul R.

Paul R.

WASHER GE WCVH4800KWW "Arrived onsite for the washer that the basket is loose and rattling. I found the basket loose because the spider bracket had broke and the tub bearings are bad. The model and serial tag is not readable. The dryer model had a 0 in it where the washer model digit is missing so I entered a 0 for the parts look up on the washer. Ordering C-notes, WH45X10091 TUB FRONT, WH45X10092 TUB REAR ASM, & WH45X10090 WASHING MACHINE BASKET.; ordrng 1 C-NOTES (SEE THE NOTES IN THE CALL BEFORE ORDERING ANYTHING. IF WE RUN THE CALL-STACKED UNIT 2 MAN AUTHO AND PARTS AUTHO IS NEEDED.) and 1 WH45X10090 (WASHING MACHINE BASKET) and 1 WH45X10091 (TUB FRONT) and 1 WH45X10092 (TUB REAR ASM)"

Near Balcones Dr, Austin, TX 78731
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL GI6SDRXXQ02 "Arrived on site and inspected refrigerator and found icemaker has failed, cleared all ice and replaced ice maker and it is now operating properly. No water leaks from connections at time of service, job complete"

Near Market Garden Ln, Austin, TX 78745
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDC25CHSS1 "Arrived onsite for the dishwasher to replace the previous diagnosed parts by RJ. I could see a chunk of the door gasket missing at the top right corner. I replaced the door gasket and tested the dishwasher. Water started pouring out of the bottom front right corner periodically. I checked the lower spray arm and found the bearing and coarse strainer missing. I found all of the screws in the pump outlet loose causing the majority of the water to spray over the front of the tub. I tightened the pump outlet and most of the leaking stopped. Need to replace the spray arm bearing and coarse strainer to complete service. Ordering C-notes, WP9742946 BEARING, & 9742646 DISCONTINUED.; ordrng 1 9742646 (DISCONTINUED (COARSE STRAINER)) and 1 C-NOTES (NEED PARTS RESEARCH ON 9742646 DISCONTINUED (COARSE STRAINER) AND THE OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT.) and 1 WP9742946 (BEARING)"

Near Ridgeside Ct, Austin, TX 78731
Kevin B.

Kevin B.

DRYER MAYTAG MGDX655DW0 "Arrived on site and inspected dryer and found it is heating properly, took one picture of flame. Flame stays on for over 30 seconds and airflow on the rear of the dryer is good. Could not duplicate customers experience, Job complete."

Near W Village Ct, Austin, TX 78744
James C.

James C.

REFRIGERATOR KITCHENAID KURL204ESB00 Arrived on site and inspected unit. Found out of doors in dented and door glass shattered. Installed new door new outdoor skin and name badge. Unable to test unit due to unit uninstalled and sitting on living room floor. Job complete.

Near Leander, TX 78641
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE304DSS0 "Arrived onsite for the dishwasher making a grinding noise, has excessive wash times, and turns off and on by itself. Ms stated that the unit turns off by itself because one night they ran it and the next morning the pod was laying in the bottom of the tub and the dishes were still dirty. I explained that something could have gotten stuck under the float switch. I ran diagnostics and there were no stored error codes. I tested the unit and all functions worked as designed. I found the grinding noise coming fro the drain pump and I removed a piece of glass from the pump. I went over running the hot water in the sink before starting the machine with ms to cut down cycle times. There were no water leaks present at the time of service. Call complete."

Near N Hills Dr, Austin, TX 78731
Paul R.

Paul R.

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for the dryer not drying the clothes correctly. I tested the temp on the unit with the flex vent hose removed and found it cycling between 125-165 degrees. I found that with the flex vent hose attached the temperature stayed idle where ever it was at. This indicates no air flow and the apartment vent is restricted. Advised the customer to call the apartment maintenance team to have the vent cleaned. Call complete.

Near Wood Hollow Dr, Austin, TX 78731
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived onsite for the dishwasher that smells bad. I opened the door up and the inside of the tub smells like rotten eggs. I asked the customer how often they run the machine and ms stated daily. I found the sump with only about a half inch of water in the sump under the filter. I ran diagnostics and found an F7E1. I found one of the element wires had come off causing no heat and the error. I reinstalled the wire and it is working as designed. Mr stated he had a dishwasher cleaner and would run it through the unit to remove the smell.

Near Bramblewood Cir, Austin, TX 78731
Jerry C.

Jerry C.

MICROWAVE KITCHENAID KHMS2056SSS0 "KHMS2056SSS0 Arrived to inspect no heat. I found the unit not heating and was able to determine the magnetron and inverter had failed. The customer elected to decline the repair due to cost and high probability of future failure."

Near Rambler Valley Dr, Cedar Park, TX 78613
Thomas L.

Thomas L.

WASHER MAYTAG MVWX655DW0 Arrived on site for Improper spin. condition. Found basket out of round. Office to order. Water connections were dry.; ordrng 1 W10752719 (basket)

Near Co Rd 100, Burnet, TX 78611
Jerry C.

Jerry C.

REFRIGERATOR MAYTAG MFT2976AEM00 "WVW53UC0FS1 Arrived to inspect burning odor. I found the unit would only operate on high and low settings and the LED’s were working. Circuit testing revealed incorrect resistance measurements from the motor connections. Office to order blower, switch and capacitor."

Near Crested Butte Way, Georgetown, TX 78626
Thomas L.

Thomas L.

MICROWAVE KITCHENAID KEMC308KSS0 "Returned to site to replace previously ordered part. Replaced membrane, properly fastened. Unit now operates properly"

Near Long Mountain, Horseshoe Bay, TX 78611
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL DU1055XTSS2 The customer requested to cancel the service upon arrival. No access to unit.

Near S Church St, Georgetown, TX 78626
Jerry C.

Jerry C.

DRYER WHIRLPOOL WET4027HW0 "WET4027HW0 Arrived to inspect dryer not working. I found it took excessive force to close dryer door. I adjusted and lubricated the door latch and tested. The unit heated and cycled as designed, operational test was good. Lint removed from chassis"

Near S Holly St, Georgetown, TX 78626
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIC15PLXS2 Arrived on site for a no ice condition. Found failed external drain pump. Replaced drain pump. All water connections were dry. Unit still needs internal reservoir hose.; ordrng 1 WP2185626 (hose)

Near Pack Saddle Dr, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

VENTHOOD JENN-AIR JXW9048WP2 "Arrived on site for a broken knob. Checked unit, found that knob was missing the insert. Removed and replaced knob. Turned unit on, unit working properly at this time."

Near Burnet, TX 78611
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KFIV29PCMS02 "Arrived on site for no ice dispensing condition. Checked temperatures, found 36 degrees in fresh food, 5 degrees in freezer. All operations tested properly in the diagnostics modes. Unit working properly at this time. All water connections were dry."

Near Bridgepoint Dr, Kingsland, TX 78639
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL KUID508ESS2 Per previous repair I replaced the main control as instructed by the manufacturer. See SR#. That did not correct the thin ice condition. Replaced then recirculating pump to achieve a full water reservoir fill to insure a proper slab thickness. Observed while unit filled and made ice. Unit cycled accordingly. Workin properly at this time. All water connections were dry. Only used one of the pumps received. Notified Melissa.Steve SR# 7722894913

Near Colina Cove Dr, Kingsland, TX 78639
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED7500GW0 Arrived onsite for customer complaint of dryer not heating. Removed bulkhead and found no continuity on element and cutoff. Removed cutoff and element and installed new replacements. Reassembled and tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Belo Dr, Killeen, TX 76542
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived onsite for customer complaint of SxS refrigerator LED light on RF side not illuminating. Removed and replaced with new LED module. Both LED lights are now illuminating when door is opened. No other issues found. All water connections were dry at time of service.

Near Shawlands Rd, Killeen, TX 76542
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Arrived onsite to install parts to french door refrigerator from prior visit’s diagnosis. When arrived, unit was fully defrosted. Removed faulty damper,control and UI. Installed new replacements. Reassembled. Powered up unit.unit now cools as intended with good air flow in RC section. Advised customer to wait 24hrs before placing items back into unit. All water connections were dry at time of service."

Near Waterford Dr, Killeen, TX 76542
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived onsite for builder complaint of dishwasher not powering on. Checked power at outlet and got 120V. Removed junction box and found wire connectors Tory he’d each other. Secured wire connections with new wire nuts. Powered up unit and tested. Unit now powers on;fills,washes,drain and heats as intended. All water connections were dry at time of service."

Near Vintage Way, Harker Heights, TX 76548
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of unit not cooling properly, found weak frost pattern on fresh food evaporator. Ordering compressor, evaporators, drier, tube, and valve. ; 1 Tj90sf8404 (VALVE) and 1 W10248589 (evaporator) and 1 W10286069 (drier-uv) and 1 W10626970 (tube) and 1 W10634642 (valve) and 1 W10756020 (compressor) and 1 W11035765 (evaporator)"

Near Thatchers Ct, Dripping Springs, TX 78620
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH32519CB0 Arrived onsite. Customer advised that he is buying new unit. No further work performed.

Near Inspiration Dr, Killeen, TX 76549
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site for customer complaint of unit leaking. Found clog in defrost drain line, I removed clog, unit tested good."

Near Tuscany Villa Dr, Wimberley, TX 78676
Steve C.

Steve C.

DISHWASHER GE GDT580SMF7ES Arrived on site for the unit is not washing dishes properly. Tested the unit and the motor is turning on and all the spray arms are spinning. Found a service bulletin dd07-16 for poor wash performance. Found the lower spray arm is separating o the corners. Will need to order all the spray arms per service bulletin and will use the pump on next visit. ; ordrng 1 CNOTE (SOONER SERVICE ) and 1 WD22X22501 (upper spray arm asm) and 1 WD35X10393 (spray arm)

Near Meagan Ct, Harker Heights, TX 76548
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site for customer complaint of low water levels. I calibrated control board and instructed customer to follow recommend load settings for the particular type of load she was doing. Tested good. No leaks.

Near Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for customer complaint of leaking, found leaking from reservoir, I replaced reservoir, unit tested good."

Near Rutherford Dr, Driftwood, TX 78619
Steve C.

Steve C.

DRYER AMANA NED4655EW1 Arrived on site for the unit will not start. Tested the unit and found the thermal fuse has no continuity. Replaced the fuse and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Legacy Lane, Belton, TX 76513
Steve C.

Steve C.

RANGE WHIRLPOOL WEE745H0FS1 Arrived on site for the unit keeps popping. Tested the and found the unit is making a popping noise. Removed the back panel in the junction box and found L1 slightly touching the ground. Readjusted the wires and reassembled the unit. Unit works properly and job complete.

Near Esta Lee Ave, Killeen, TX 76549
Tyler B.

Tyler B.

RANGE WHIRLPOOL WGE745C0FS00 "Arrived on site for cook top replacement, R&R cooktop. And tested good."

Near King's Canyon Dr, Taylor, TX 76574
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL DU1055XTVQ1 "Arrived on site for comtrol replacement, R&R control and tested good, no leaks on site

Near Angelina Dr, Round Rock, TX 78665
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for “rinse aid not being dispensed” complaint. Inspected unit and found rinse aid plunger mechanism had come off track. Realigned rinse aid activation arm and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Aldrich St, Austin, TX 78723
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADW7 Arrived on site to test unit for not draining. Test unit and found food stuck in drain motor. Removed food from drain motor test unit and unit test good job complete no leaks present at this time.

Near Avenue D, Austin, TX 78752
Scott  M.

Scott M.

WASHER MAYTAG MVWB835DW3 "Arrived on site for washer making noise . Found gear case leaking oil . High pitch chirping noise during spin cycle . Quoted customer for repair , declined service will be buying another washer . no water leaks detected at time of service . Job complete ."

Near Exposition Blvd, Austin, TX 78703
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL JED8430BDB Arrived on site to test unit for making sparking sounds. Test unit and found bad switches for right front and right rear burners.

Near Knob Oak Ln, Austin, TX 78735
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WFE320M0ES1 Arrived on site to test unit for burner not working. Test unit and found right rear burner not coming on when turned on. Test unit and found bad switch. Replaced switch test unit and unit test good job complete

Near W Slaughter Ln, Austin, TX 78749
Brandon C.

Brandon C.

WASHER MAYTAG MHWE450WW01 "Arrived on site for customer complaint of washer leaking, found tear in door bellow, I replaced bellow. also found f28 error code, I checked wire harness between mcu and ccu, harness looked good. Ordering mcu and ccu ; ordrng 1 8183196 (motor control unit) and 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10326989 (cntrl-elec)"

Near Aria Dr, Austin, TX 78738
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW7000DW0 "Arrived on site , replaced latch .tested unit all checked good , nonwater leaks detected at time of service . Job complete ."

Near S Lamar Blvd, Austin, TX 78704
Steve C.

Steve C.

DRYER MAYTAG MEDX655DW1 Arrived on site for the unit is not working properly. Customer advise the timer will not stop and continue to be on. Tested the unit and found the time is extremely hot. Found the timer is defective. Replaced the timer and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Matt Dr, Killeen, TX 76549
Brandon C.

Brandon C.

DRYER MAYTAG MED6000XW2 "Arrived on site for customer complaint of 7nit not heating, found bad heating element, I replaced heating element unit tested good."

Near Purnima Cove, Austin, TX 78739
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF560SAFM2 "Arrived on site and found dead motor. Ordering sump and motor to replace. All else checks good, no other saved errors.; ordrng 1 W11085683 (pump&motor)"

Near American Robin Path, Pflugerville, TX 78660
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL GS6NBEXRS01 "Arrived on site for customer complaint of unit not cooling, found unit had been unplugged, ice was clear from air duct and we were getting proper air flow to fresh food section. Unit tested good at this time"

Near Goldenrod St, Kyle, TX 78640
Derek S.

Derek S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site to check unit for noise, Mrs states that noise is usually at night and will waker her up, she informed that if she leans on the right side cabinet the noise will go away, indicating a sealed system line under pressure is vibrating inside the cabinet, i corrected sealed system line, no water leak present at the time of service"

Near Sawmill Ln, New Braunfels, TX 78130
Derek S.

Derek S.

REFRIGERATOR WHIRLPOOL WRF535SWHV "Arrived on site and applied silicone to the entire freezer liner, due to gap in left bottom corner allowing warm air into the unit causing snow ice build up, no water leak present at the time of service"

Near Canyon Lake, TX 78130
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site and tested unit. Found no lights on and dispenser not working and deli control dead. Found harness to tell control has broken line. Unit will need harness and deli control to repair. 1 W11170612 (HARNESS) and 1 WPW10769076 (cntrl-elec)

Near Hunter Ace Way, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and found fill cup frozen allowing spilling and no ice production. THawed out all ice. Unit now operating as designed. All checks good.

Near Wiseman Dr, Pflugerville, TX 78660
Wesley P.

Wesley P.

DRYER ROPER RED4516FW Arrived on site and found clogged air vent preventing proper dry times. Advised customer on findings. Unit is operating otherwise as designed.

Near Hallbrook Lane, Pflugerville, TX 78660
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE304DBL0 "Arrived on site for customer complaint of grinding noise and unit not washing, found water in tub when I arrived, found bad drain pump. I replaced drain pump, unit tested good."

Near Rudder Dr, Lakeway, TX 78738
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site and found ice arm dislodged. Corrected ice arm. Now unit is operating as designed. And not filling continuously. Advised customer on use and care.

Near Quebrada Drive, Pflugerville, TX 78660
James C.

James C.

COOKTOP WHIRLPOOL W5CG3024XS01 Arrived on site and installed new switch harness. Tested unit for proper operation. Unit working properly job complete.

Near Little Elm Trail, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site and tested operation. Found freezer and fresh food at 82 degrees. Checked pressures and found no change when in test 4. Found that the switching valve not staying locked into solenoid. Locked in valve and bent retainer underneath to secure better. Tested for cooling and unit now cycles between rc and fc and cool

Near Ringstaff Rd, Leander, TX 78641
James C.

James C.

RANGE WHIRLPOOL WEC310S0FS1 Arrived on site and tested unit. Customer having issues with bake cycle not maintaining temp. Checked for faults and found open temp sensor fault. Checked sensor and found the molex at sensor not plugged in. Secured connection and tested. Unit working properly. Job complete

Near Cypress Creek Road, Cedar Park, TX 78613
Arthur B.

Arthur B.

DISHWASHER HOTPOINT HDA3400G02BB "Arrived onsite to install new pump/motor assembly to dishwasher from prior tech’s diagnosis. Removed faulty drain pump/motor and installed new replacement. Reassembled. Tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Lloyd Dr, Killeen, TX 76549
Steve C.

Steve C.

DRYER WHIRLPOOL GEQ9800PW1 "Arrived on site to replace the power cord, terminal block, and block with wires. Replaced all parts and tested the unit. Unit works properly and advise customer to clean air vents every six months."

Near County Rd 4710, Kempner, TX 76539
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Arrived on site for unit is still not making ice. Unit is also not dispensing water. Unit is not freezing food or liquids in the ff section. The reservoir is frozen over again. We have exhausted all further repairs. Spoke to Lowe’s corporate supervisor and unit is unrepairable and customer is doing a buy out. All water connections were dry at the time of service.

Near County Rd 3340, Kempner, TX 76539
Steve C.

Steve C.

DRYER WHIRLPOOL WED4800BQ1 Arrived on site for the unit is not turning on. Tested the unit and found the thermal fuse with no continuity. Replaced the thermal fuse and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Cavalry Ct, Copperas Cove, TX 76522
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL ED2CHQXVQ02 Arrived on site for the unit has a bad odor smell. Tested the unit and found mice dropping on the back section near the condenser fan. Advise customer to call pest control. Quoted customer only for the service fee. All water connections were dry at the time of service.

Near Halter Dr, Copperas Cove, TX 76522
Clif L.

Clif L.

MICROWAVE JENN-AIR JMC8130DDB Arrived on site to replace door switch for microwave. Replaced switch and tested unit. Found all is functioning properly at this time.

Near Kevin Ln, Austin, TX 78734
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH75021HZ-1 "Arrived on site for door not closing and dragging, R&R inner door and hinges and tested good,"

Near Kenney Fort Crossing, Round Rock, TX 78665
Tyler B.

Tyler B.

WASHER MAYTAG MVWX655DW1 "Arrived on site for unit making loud cluck noises upon braking, found noise is coming from cam, ordering cam and actuator to be safe. No leaks on site ; ordrng 1 W10721967 (cam) and 1 W10913953"

Near Kingsburg Dr, Round Rock, TX 78681
Tyler B.

Tyler B.

OVEN MAYTAG MGR5875QDQ "A river on site for control replacement, R&R control and tested good, no gas leaks on site Control"

Near Yaupon Trail, Round Rock, TX 78664
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for unit not spinning ,found door switch broken, R&R door switch and tested good."

Near Hideaway Ln, Round Rock, TX 78664
Tyler B.

Tyler B.

REFRIGERATOR GE TPS24PBDABS "Arrived back on site for leaking, found hose dry rotted and cracked, hose is built in to water tank, need CNOTE part approval, pre-screed parts were a miss. No leaks left on site ; ordrng 1 WR17X4348 (WATER TANK )"

Near Willow Oak Ln, Round Rock, TX 78681
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for moisture sensor issues, R&R sensor and tested good."

Near Sunrise Rd, Round Rock, TX 78664
Derek S.

Derek S.

DRYER WHIRLPOOL MEDB855DC4 "Arrived on site to repair unit form intermittent noise,found a crack on blower wheel, replaced blower wheel, dryer working as designed, dryer and duct free of lint at the time of service"

Near Heaton Hall Dr, New Braunfels, TX 78130
Derek S.

Derek S.

WASHER MAYTAG MHW5500FW0 "Arrived on site to repair unit for F09e1 long drain, I found debris in drain pump, removed the debris and verified operations with no issues, unit is draining and working as designed, no water leak present at the time of service."

Near TX-21, San Marcos, TX 78666
Scott  M.

Scott M.

WASHER MAYTAG MVWB835DW3 Reinserted stator connections . Nonwater leaks

Near Exposition Blvd, Austin, TX 78703
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site ,replaced sump & motor . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete ."

Near Pearl St, Austin, TX 78701
Scott  M.

Scott M.

DRYER WHIRLPOOL MEDC215EW Arrived on site for dryer taking long dry times . Found water in vent tube . Ran air test and found sever air flow restriction . Unit is heating up. Customer will need to have vents cleaned . Informed customer .Job complete

Near Woodhaven Dr, Austin, TX 78753
Paul R.

Paul R.

MICROWAVE GE JVM1640WB004 Arrived onsite for the microwave to finish trouble shooting the HV system with the previous diagnosed parts. I found the diode open and the mag filament grounding out. I replaced both parts and tested the unit. The unit is putting out 1000watts and is working as designed. Call complete.

Near Josh Ln, Austin, TX 78730
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for no ice. Found bail arm sticking in off position during harvest cycle diagnosed faulty icemaker. Installed new icemaker powered unit on icemaker ran through a harvest and filled with water unit working as designed.

Near Catalan Road, Austin, TX 78748
Scott  M.

Scott M.

DRYER WHIRLPOOL WED75HEFW1 Arrived on site for noisy dryer . Found unit was louder then normal and making louder noise periodically . Used dryer repair kit and tightened all screws down internally . Unit is now running normally . No lint build up at time of service . Job complete .

Near W Anderson Ln, Austin, TX 78757
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KCGS556ESS02 Arrived on site to test unit for center burner not coming on. Test unit and found clogged burner. Removed cooktop and removed burner head and orifices to unclogged burner. Unclogged burner test unit and unit test good job complete no leaks present at this time.

Near Big Brown Drive, Dripping Springs, TX 78620
James C.

James C.

DRYER WHIRLPOOL WGD4616FW1 Arrived on site and tested operation. Found drum light not working and dryer does not turn off one door opened. Inspected door switch and found to be faulty. Installed new door switch and tested operation. Unit working properly job complete

Near Merlin Lane, , TX 78628
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site to test unit for not igniting. Test unit and found burner head not sitting correctly not allowing gas to fill in burner head. Secured burner head and test unit and unit test good no gas leaks at this time.

Near Mesa Verde Dr, Austin, TX 78737