Local Reviews

Rated 4.9 out of 5 stars based on 3041 customer reviews

Map of Cedar Park, TX

Great, friendly service!





Map of Georgetown, TX

Prompt, knowledgable, learned something new about product




Great service


Map of San Marcos, TX

Excellent service and a very polite young man





Map of Austin, TX

Very good




The repair person came as scheduled, was polite and efficient. The repair was made quickly.


Map of San Antonio, TX

Great service





Map of Cedar Park, TX

Carl Garcia 1814 Beechnut Cove Cedar Park TX




Y'all were amazing! Jerry was incredible as well we're the ladies on the phone. Thank you guys so much!


Map of Copperas Cove, TX

He was completely thourogh in explaining the problem.




I have hopes that he will follow through on completion on this service accurately, and on time.


Map of Austin, TX

Honest, Knowledgeable Service




They provided very specific information over the phone about what to expect. The service tech was friendly, knowledgeable, respectful and thorough. The price was exactly as it had been explained to me, and both my oven and cooktop are functioning properly. I highly recommend this company! I wish they service Viking so that they could fix my refrigerator too!


Map of Georgetown, TX

Polite and professional service tech





Map of Austin, TX

Unsatisfactory cheap fix for my brand new Kitchen Aid fridge




The technician applied an epoxy/caulk on my freezer instead of replacing the defective seal gasket WITHOUT asking us first if this was acceptable. Now the freezer drawer sticks and there is still some condensation. He also said not to store pizza in the pizza box compartment although it had nothing to do with how the freezer drawer shut. I called and complained to the manufacturer as this is a brand new fridge under warranty. They agreed this was not acceptable and are sending a different approved appliance repair. I have already heard from them and they are ordering a new seal gasket to replace the defective one. I should note that we didn't have to pay because this is u dear warrNty, however, I am sure that the manufacturer Whirlpool had to pay.


Buit-in refrigerator repair




We've waited for about 6 weeks now to get our built-in KitchenAid refrigerator repaired. Thank goodness the sealed system was still under warranty.


bykeracer




Service tech was on time, very professional and fast. Left no mess. Highly recommended.


Excellent service




Steve did a great job fixing my dishwasher. He was quick, courteous and offered a great advice on our appliance maintenance!


Very knowledgable




Thank You


Great service, will use again.




The repair technician was nice and quickly got to work on fixing our Kitchenaid range. I especially appreciate that they can call thirty minutes before they arrive, instead of me sitting around the house all day for a 4+ hour window. This was the second time we've used Appliance Express and we'll continue to call them when our appliances act up. Thanks!


Thorough, Friendly, Professional




The technician made sure we felt comfortable with our appliances and how to use them. He was very professional and gave great customer service. This was warranty work, so it didn't cost us anything. I would recommend and use again. Thanks.


Refrigerator




Very awesome and fast reliable service!


Awesome service




Courteous and knowledgable technician. Carlos was awesome! Will use company again!


Great service




Prompt, courteous, neat and informative. Can't ask for better.


Excellent service! Reliable, responsive, knowledgeable





Great and knowledgeable service. Thank you.





Quick, Easy repair




Cliff did a great job diagnosing and fixing a condensation issue. It was fixed in less than 10 minutes. He was professional and resourceful.


Great Service!




Great, fast, friendly service!! He even used shoe covers upon entering my carpeted place. In and out in less than 30 minutes


Excellent Service!!




Scott McKenzie is SO very professional, I would recommend him to anyone! He is fast, courteous, knowledgeable and friendly. I couldn't have asked for more. Appliance Express is lucky to have him!!


Awesome service!





Great customer service





Great customer service, very personable





Excellent




Connor was extremely knowledgeable and did excellent work


Great Service




Gerry was very quick and efficient. Also gave some great tips on how to not run into the same problem. Highly recommend this company.


Quick and speedy repair




Our problem is fixed fairly quickly. Thanks!


Liz




Very good


Great service!





Professional technician




I have had service with this company several times. Each visit they are friendly, professional and explain their actions well.


Best service ever!!




Great technician


Refrigerator Repair




appreciate the notifications and timeliness of the repair.


Mike




Told office person I was having same issue the last time they came out. Said she would make sure they would bring same parts,that didn't happen and now they must order part and make another appointment. This could have been avoided. Now have to take time off from work to be there


Great service and advice




Mike did a great job diagnosing the issue and giving us helpful hints on both our oven and dishwasher.


Good service, very friendly and patient





Great service, very knowledgeable.





David




Great


Luis




Hreat


top notch service




Joe was awesome!


Great service




Bets repair ever


Great Job




Testing FL.


Scott  M.

Scott M.

DISHWASHER JENN-AIR JDB9000CWP1 "Arrived on site for no drain dish washer . Found drain pump completely failed , getting correct voltage . Replaced pump . Ran diagnostics cycle all checked normal . Nonwater leaks detected at time of service . Job complete"

Near Westover Rd, Austin, TX 78703
Al R.

Al R.

DRYER AMANA NED4655EW1 Arrived to inspect dryer with a burning smell. I checked the unit and discovered the element needed to be replaced. I removed and replaced the element. I tested the unit and unit tested as designed.JOB COMPLETE FIRST SD PIC IS INCORRECT. 2nd SD PIC IS VALID.

Near S General Bruce Dr, Temple, TX 76504
Thomas L.

Thomas L.

RANGE WHIRLPOOL KOSE500ESS03 Arrived on site for F9E0 failure code. Arrived on site to test unit. Unit would not accept commands. Entered diagnostics mode to test unit and clear any possible stored failure codes. Exited diagnostics mode and tested unit. Diagnostics procedure corrected failures and unit now operates properly.

Near Hidden Oaks Dr, Kingsland, TX 78639
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF560SAFM2 Arrived on job for complaints of not drying. Ran diagnostics and heater working test water and only 85 degrees. Recommend water turn up .

Near E South St, New Braunfels, TX 78130
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW1 "Arrived on site and replaced lid, lid hinges, and mounting screws after replacement set washer into diagnostic cycle and found little lock will not engage. Will need to order lid lock and control board to ensure repair on next visit. No water leaks from connections at time of service.; ordrng 1 W10838613 (lid lock assembly) and 1 W11116592 (cntrl-elec)"

Near Cana Cove, Austin, TX 78749
Al R.

Al R.

DRYER MAYTAG MEDE300VF1 Arrived to inspect dryer not drying. Confirmed the complaint and disassembled the unit and tested the cut off and thermal fuse for continuity. I tested the element and it had no continuity. I removed and replaced the element and reassembled the unit and tested it. Unit tested as designed. No lint observed at the time of service.JOB COMPLETE.

Near Starfish Dr, Killeen, TX 76549
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTM354DSS0 Re-ordering parts from previous diagnosis as well as upper rack pivot tine as it is missing and adjustable tines are not supported; ordrng 1 WPW10082853 (pivot-tine) and 4 WPW10195417 (wheel)s

Near Horseback Hollow, Austin, TX 78732
Robert J.

Robert J.

DISHWASHER KITCHENAID KUDS30FXSS8 Arrived on job to replace adjuster kit and pivot. After replacement of parts test operation of dishwasher. Operation normal

Near Tourney Ln, The Hills, TX 78738
Kevin B.

Kevin B.

DRYER MAYTAG MDE5500AYW "Spoke with Tibor error is an 8.8 which is not listed on the tech sheet. 8.8 denotes a Voltage communication error and a new control board and door switch would be needed to possibly correct the issue, However if the wiring has failed between them due to age dryer will not be able to be repaired. Control board is no longer available, dryer cannot be repaired due to availability of parts and condition of internal wiring."

Near San Augustine Dr, Austin, TX 78733
Thomas L.

Thomas L.

COOKTOP JENN-AIR JGCP536WP01 "Arrived on site to replace right front burner valve. Replacement valve has 2 gas output connections but should only have 1. I contacted manufacturer technical assistance and spoke with Rick. He checked part and manufacturer has no recorded issue with part. He has recommended that we file complaint with distributor and distributor will need to contact manufacturer. These valves have no identifying part numbers on them that can help us get the right part. ipl,says the correct part for the right front burner is WPW10371235RickSr# 7723695426; ordrng 1 PARTSRESEARCHNEEDED"

Near Sand Hills Cove, Georgetown, TX 78628
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for panel not responding. Turned power off to unit for 3 minutes. Turned power back on and found unit working as designed heated oven to 350 and unit test good job complete.

Near N Interstate 35 Frontage Rd, San Marcos, TX 78666
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KSSC42QVS03 "Arrived on site. Replaced freezer door and tested dispenser, all functions tested OK. No leaks present. Job complete"

Near Copper Trace, New Braunfels, TX 78132
Thomas L.

Thomas L.

RANGE WHIRLPOOL WEG745H0FS0 Arrived on site for left front burner not igniting. Found that the clip that holds the left front igniter in place had fallen off. Reinstalled clip. All operations are now normal.

Near Olive Branch Rd, Bertram, TX 78605
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to replace rails and watch sensor for dishwasher. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Big Bend Dr, Austin, TX 78731
Clif L.

Clif L.

WASHER KENMORE 110.278416 Arrived on site to replace hoses and pump for washer. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Brass Buttons Trail, Austin, TX 78734
Brandon C.

Brandon C.

OVEN KITCHENAID KGSA906PSS00 "Arrived on site for customer complaint of oven being dead but stove top working. Found customer had run self clean, and I found the door latch to be melted, Wires were melted, the thermostats by the UIB blown. I was unable to test unit without the thermostats, latch and harness.I would like to replace thermostats harness, and door latch but the control boards may need to be replaced. ; ordrng 1 9756919 (harns-wire) and 1 9757807 (thermostat spst) and 1 9759562 (cntrl-elec) and 1 9759944 (thermostat) and 1 9760009 (cntrl-elec) and 1 CNOTE (AUTH) and 1 CNOTE (2 HOUR JOB)"

Near W San Antonio St, San Marcos, TX 78666
Paul R.

Paul R.

REFRIGERATOR MAYTAG PSD2450GRW Arrived onsite for the refrigerator leaking water. I found the drip pan frozen over and the drain tube restricted. I removed the ice from the bottom of the FC and the drip pan. I cleared the drain line. Call complete.

Near Havenwood Dr, Austin, TX 78759
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF510PAYB6 "Arrived on site for dishwasher not heating. Performed diagnostics mode, error code 7-1 heating circuit interrupted and 6-6 incoming water temperature below 84°. Continued automatic test cycle and checked amp draw to heater. Found no amperage going to heater. Gained access to control and tested heater resistance and found opened. Found failed element. Customer approved estimate. Gained access to element, removed failed and installed new. Performed diagnostics mode and ran automatic test cycle. Tested amperage to element and found 6.5 amps. Monitor cycle and checked for water leaks, none found. All tested good, no water leaks present. Paid in full on credit card."

Near Jackies Ranch Blvd, Pflugerville, TX 78660
Brandon C.

Brandon C.

RANGE WHIRLPOOL WCG97US0DS00 "Arrived on site for customer complaint of high flames, found faulty regulator, I replaced regulator, tested good."

Near Spicewood, TX 78669
Tyler B.

Tyler B.

VENTHOOD KITCHENAID KVWB400DSS2 Arrived on sote for vent not working. Checked all connection all checked good. Replaced control and cap and didn't pass test. Verified control is sending 120v to blower but blower not powering. Unit will need motor that is already on its way. ; schdld next appmnt for 12/18 TUE 8-12

Near Justin Ln, Austin, TX 78757
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KSSC42QVS05 "Arrived on site couldn’t get filter out . Found filter was wedged in housing , unable to remove . Replaced housing ,cap, and button . Instructed customer on proper removal of filter . Customer had new filter and installed during install instruction .no water leaks detected at time of service job complete ."

Near Pruett St, Austin, TX 78703
Robert J.

Robert J.

WASHER WHIRLPOOL MHW5500FC1 Arrived on job for complaints of pump not shutting off and door locked. Unlock door manually and ran diagnostics got water level error code. Removed back plate and check air dome and hose both good. Replaced level switch and retest. Operation normal

Near Clear Springs Hollow, Buda, TX 78610
Steve C.

Steve C.

WASHER MAYTAG MVWB835DW1 Arrived on site for the unit is not filling up with water properly. Tested the unit and found very little water is going into the unit due to the valve is defective. Replaced the valve and tested the unit. Unit works properly and all water connections were dry at the time of service. Used the valve W11165546 from 207611.

Near Buster Chatham Rd, Waco, TX 76705
Steve C.

Steve C.

WASHER MAYTAG MVWB835DW1 Arrived on site for the unit is not filling up with water properly. Customer advised she has a Home Depot extended warranty. Receive the dispatch number from the home depot extended warranty #111349535. Tested the unit and found the valve is defective. Replace the valve and tested unit. Unit works properly and all water connections were driving at the time of service.

Near Buster Chatham Rd, Waco, TX 76705
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT108FZDB02 "Arrived on site and found evaporator motor is still working properly, freezer temperature is good but fresh food is above 50°. Removed rear panel in freezer and found there is no airflow to the fresh food section vents are frozen over. Cleared call frost with steamer and used silicone to fill in any possible air gaps between freezer linen and cabinet. No water leaks from connections at time of service, job complete"

Near Cotton Gin Rd, Kyle, TX 78640
Diego G.

Diego G.

FREEZER WHIRLPOOL WRX735SDBM00 "arrived on site. Check for freezer door issues. Found gasket not sealing on the right side of the freezer door. Found loose screws for door on the right bracket. Tighten screws and tested, all functions tested OK. No leaks present. Job complete"

Near Tilden Trail, New Braunfels, TX 78132
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site and tested operation. Found popping noise coming from the heat exchanger where it runs between the fresh food and the freezer sections. Called tech line and spoke to Andrew #7723613363 and he recommended Installing another layer of mastic on cap tube at the evaporator and position drier in a horizontal fashion. Performed recommended repair and found the cap tube was up against the bi-metal and I repositioned the tube to allow clearance. I was unable to reproduce the popping noise after repair. Unit working properly. Job complete.

Near Continental Pass, Cedar Park, TX 78613
Steve C.

Steve C.

WASHER WHIRLPOOL CAE2745FQ0 Arrived on site for the unit is leaving clothes wet after cycle. Disassembled the unit and found the connection to the acuator is extremely loose. Assembled the unit and unit is working properly. All water connections were dry at the time of service.

Near Bundrant Dr, Killeen, TX 76543
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site and found motor failed. Repaired with new sump and motor assembly. All checks good.

Near Kendal Dr, Austin, TX 78753
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on site where the unit is not making ice. Cycled the icemaker found the sanko twist tray will not rotate. The icemaker will fill with water and found the icemaker is defective. Replace the icemaker and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near W Hwy 6, Waco, TX 76710
Robert J.

Robert J.

WASHER WHIRLPOOL WTW5640XW0 Arrived on job for complaints of not locking lid or running cycle. Replaced lid lock and test. No leaks detected.

Near San Diego Rd, Austin, TX 78737
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW9400SW02 "Arrived on site for f20 error . Ran diagnostics and water entering unit was at ya trickle . Replaced inlet valve. Unit is now filling as designed . No water leaks detected at time of service . Job complete ."

Near Honeysuckle Trail, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site for ice bin not able to be removed. Found ice build up under ice bin,removed ice bin,cleared ice from bottom of bin. Tested ice dispenser,dispenser door closing correctly in chute. Installed ice bin checked operation of ice dispenser unit working as designed."

Near Thousand Oaks Dr, Austin, TX 78746
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE704DWH0 Arrived on site for unit not starting. Found unit control panel not responding unit will need panel to complete repair. Panel has been ordered; schdld next appmnt for 12/20 THU 8-12

Near Audane Dr, Austin, TX 78727
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL KRFC300ESS01 "Arrived on site for refrigerator freezing items in RC, water dispenser not operating and making intermittent rattling sounds. Measured temperature in RC at 36°. Performed diagnostics mode, tested all thermistor, damper door operations and water dispenser. All are working as designed. Performed calibration on fresh food thermistor and found +2.5° off, adjusted thermistor. Found rattling sound coming from condenser. Pulled unit out and made adjustment to condenser. Inspected drain tube and found minor gap, added food grade silicone to correct. Put unit back in place and adjusted feet. Found unit leaning a little to the right due to floor tile. Unit checks good, no water leaks present."

Near Sassafras St, Hutto, TX 78634
Wesley P.

Wesley P.

WASHER MAYTAG MVWC415EW2 Arrived on site and found failed capacitor. Installed new capacitor. Unit is now operating as designed. All checks good.

Near E Grady Dr, Austin, TX 78753
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "arrived on site to inspect dishwasher not cleaning. Upon further inspection, I placed the unit in diagnostics and tested and it showed error code F9E1 (diverter lost position). I cleared the code and continued with testing. The unit dispensed water into the tub and the motor came on, but it would not advance due to the diverter not operating. I advanced through diagnostics and the drain pump and element operated as designed. I advised the customer of the issue and advised that I would have to order the part. I am ordering the sump/motor assembly and scheduled return service for 12/19/18. No water leaks observed during service.; ordrng 1 W11087376 (pump&motor)"

Near Alvin High Ln, Austin, TX 78729
Clif L.

Clif L.

COOKTOP WHIRLPOOL MGC7430DS00 arrived on site to diagnose a cooktop that is leaking gas. Found regulator connection not fully tightened and leaking. Also noted set screw in left front burner valve leaking slowly. Tightened screw and line and tested unit. Found all is functioning properly at this time. No gas leaks were found after services were performed.Valve

Near Lombardia Dr, Lakeway, TX 78734
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for oven burning food on top. Performed diagnostics mode and checked fault code history and none found. Measured preheat temp and found within range. Spoke with customer and found using rapid bake mode with both racks in unit. Informed customer on rapid and standard bake mode. All tested good.

Near Scoria Drive, Pflugerville, TX 78660
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG MFI2570FEB01 Arrived on site for customer complaint of ice staying on crushed. I replaced solenoid unit tested good.

Near Pin Oak Trail, New Braunfels, TX 78132
Scott  M.

Scott M.

OVEN KITCHENAID KODE307ESS00 "Arrived on site for oven shutting down and going into cool mode ran diagnostics mode keypad issues. Ordering console , control board , sensor . Please call to set return.; ordrng 1 W10588723 (panl-cntrl) and 1 W10801665 (cntrl-elec) and 1 WP74008369 (sensor- ov)"

Near Wathen Ave, Austin, TX 78703
Wesley P.

Wesley P.

REFRIGERATOR MAYTAG MRT711SMFZ00 Arrived on site and found unit start device shorted. Replaced start device and tested. All else checks good. Unit is now operating as designed.

Near Mesa Dr, Del Valle, TX 78617
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site , replaced sump and motor . Ran diagnostics test , all checked out . No water leaks detected at time of service . Job complete ."

Near Linden St, Austin, TX 78702
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSCS25FTSS02 Arrived on site for unit shutting off. At time of visit main control shutting on and off diagnosed failed main control need AUTHO for main control; ordrng 1 NEEDAUTHO and 1 W10823803 (MAIN CONTROL)

Near Marina Village Cove, Lakeway, TX 78734
Jerry C.

Jerry C.

OVEN WHIRLPOOL WOC54EC0AS04 "WOC54EC0AS04 Arrived to inspect temperature issues. The customer reported the unit to be too cool and I tested at 350. I corrected a door mounting issue and verified the hinges were then both fully seated, due to suspicion of the door not sealing fully. The unit claimed preheat at 305 and climbed to 325. 300, 402. The unit into test mode at 400 degrees and the unit reported 376. I tested at several other points during the cool down, within service test mode, and found similar results of approximately 20 degrees cooler readings. I induced a 20 degree positive offset and informed the customer."

Near Haystack Creek Trail, Georgetown, TX 78633
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE515S0EW1 Arrived on site to test unit for f9e0 error. Found error to be misfired unit. Test power at outlet and at terminal block and everything test good. Replaced board got error cleared but oven not heating. Test bake element and found opened element. Replaced bake element test unit by heating to 350 and unit test good job complete.

Near E Slaughter Ln, Austin, TX 78747
Kevin B.

Kevin B.

REFRIGERATOR MAYTAG MFI2570FEZ05 "Arrived on site and found no ice production, manually started ice maker cycle and it completed properly and filled with water. Cycle power to refrigerator by leaving it unplugged for one minute, could not find a reason why icemaker is not producing. Requested that customer monitor it for the rest the day. No water leaks from connections at time of service"

Near Meadow Woods Dr, Kyle, TX 78640
Lou S.

Lou S.

WASHER WHIRLPOOL WFW8540FW1 "arrived on site to inspect washer not cycling. Upon further inspection, I removed the top panel to expose the inner components of the unit. I found that the control hosing was laying on the inside of the unit as the mounts were broken, as was the top cover of the control housing. I placed the unit diagnostics to test with error code F1E2. I cleared the code and continued with testing. The unit dispensed water into the drum, but the motor never came on. I drained the water from the unit and opened the door and spun the drum and it spun freely. I verified ohms to the motor through the control connection. I checked for voltage from the control to the motor and did not get voltage. I removed and replaced the control and tested again. The unit operated as designed with no error codes at the end. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Glass Mountain Trail, Austin, TX 78750
Tyler B.

Tyler B.

OVEN KITCHENAID KEBS207SSS04 "Arrived on site for bake element replacement. Removed unit form wall. Removed damaged hidden bake element, replaced hidden bake element and tests good.

Near Broughton Ct, Austin, TX 78727
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH32519HZ2 Arrived on site and found door alignment bent. Corrected door alignment and restored normal operation. All checks good.

Near Wind Cave Dr, Taylor, TX 76574
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH32519HZ2 Arrived on site and found door alignment bent. Corrected door alignment and restored normal operation. All checks good.

Near Wind Cave Dr, Taylor, TX 76574
Clif L.

Clif L.

DRYER WHIRLPOOL WED8000DW4 Arrived on site to diagnose a dryer that is making abnormal noises. Tested unit and found abnormal wear on idler pulley. Replaced idler pulley and rear rollers from repair kit. Tested unit and found all is functioning properly at this time.

Near Golden Bear Dr, Lakeway, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for da,aged shelf found damaged shelf in fresh food compartment. Diagnosed shelf damaged during manufacture processing on glass to plastic joint. Installed new shelf"

Near Clary Way, Austin, TX 78723
Jerry C.

Jerry C.

WASHER WHIRLPOOL WFW97HEXL2 WFW97HEXL2 Arrived to inspect code. I found the unit had F6E1 stored and I inspected the MCU and found it had failed components. I removed and replaced the MCU and tested. The unit operated as designed. I added a safety drain strap and no leaks were observed during service.

Near Holiday Creek Ln, Georgetown, TX 78633
Brandon C.

Brandon C.

RANGE JENN-AIR JDRP548WP03 "Arrived on site for customer complaint of rear middle burner not having even flame, found burner cap was not in proper place, I put cap on burner head unit tested good."

Near Pace Bend Rd S, Spicewood, TX 78669
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUID508ESS0 Arrived on site for unit that would not stop producing ice. Found unit over full. Tested been thermistor and found it was outside of the normal resistance range. Replaced bin thermistor.All water connections were dry.

Near US-281, Marble Falls, TX 78654
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS576FIDW01 "Arrived on site for “no ice production” complaint. Inspected unit and found ice maker performed harvest, perfectly and filled as it should. Reset unit. Unit is performing as designed. No leaks detected, at time of service."

Near Wagon Way, Bastrop, TX 78602
Wesley P.

Wesley P.

RANGE WHIRLPOOL SF315PEPQ2 "Arrived on site and installed control and found unit with reports of control ha informed gone out. Restored by resetting and checking ribbon cable due to f2e1 error. All checks good. Unit right front burner having trouble igniting. Restored position of Ignitor. Unit still will not light even with outside flame from match. Ordering control. ; ordrng 1 6610442 ( CONTROL) and 1 98003939 (burner,top rt) and 1 AUTHO (DISCONTINUED )"

Near Hungry Horse Dr, Manor, TX 78653
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH32519HV3 Arrived on site for “bulge in right side of microwave wrapper” complaint. Inspected unit and found inner side clips not engaged with inner substructure. Removed unit and connected wrapper to substructure. Reinstalled unit and tested. Unit is performing as designed.

Near Manor, TX 78653
Lou S.

Lou S.

DISHWASHER IKEA IUD9750WS4 "arrived on site to inspect no power or dishwasher. Upon further inspection, I removed the outer door cover to expose the control and found that the two connections from the element to the control were burnt and melted. Also, the connections on the control were burnt. Using my multimeter, I checked ohms to the bimetal and found it open. I also checked ohms to the element and it was good. However, due to the connections bring burnt, the element will need to be replaced as will the control and bimetal.

Near Black Kettle Dr, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 Arrived on site and tested unit. Found all lights are not coming on. Installed new led inverter and the side lights now work both the freezer and upper fresh food lights not coming on. Customer stated they noticed the freezer light was the first to fail. Installed new led module in freezer and all lights now working. Job complete

Near Elaina Loop, Leander, TX 78641
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found left side upper rack adjuster broken and not clipped onto rail also noted position or for left side adjuster missing. Door gasket is also rolled inward causing water to bypass gasket and upper rack rails have sediment build up causing them not to move properly. Door gasket, rails, positioner, and adjuster will all need to be replaced to complete repairs. Return date is set for 12/18/18.; ordrng 1 WPW10195840 (positioner) and 1 WPW10546503 (adjuster)"

Near Sendera Bonita, Lakeway, TX 78734
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for customer complaint of unit leaking and not making ice, found fill tube was broken and leaking . I replaced fill tube unit tested good."

Near Liberty Bell Ln, Fischer, TX 78623
Clif L.

Clif L.

RANGE WHIRLPOOL WEG515S0FS0 Arrived on site to diagnose a range that has flames that are not adjustable. Tested unit and found stove was not converted for propane. Converted all four burners and bake burner. Broiler is electric. Tested unit and found all is now functioning properly. No gas leaks were found at time of service.

Near Sailors Run, Lakeway, TX 78734
Scott  M.

Scott M.

DRYER WHIRLPOOL WED7500GW0 "Arrived on site for noisy dryer , found threads on blower wheel stripped allowing wheel to vibrate and spin bye self . Ordering wheel and motor if threads are stopped on shaft . Return on 12/21 . ; ordrng 1 279787 (motor) and 1 WPW10349492 (wheel)"

Near Beverly Rd, Austin, TX 78703
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on sote for unit tripping break ever so often. Replaced start dev and put unit in to diag. Ran all listed tested and all passed and functions with no breaker tripping. Also found unit is plugged in to Gfci outlet and recommend having build replace with non gfci outlet

Near Metric Blvd, Austin, TX 78727
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher rack issues. Upon further inspection, the customer opened the unit and pulled the upper rack out to show that it falls off the tracks. Also, the third rack falls off the tracks. I found that the upper rack wheels on the adjusters were broken off the adjuster. Also, the same issue with the third rack. I found that the track mount was broken and needs replacing. Also found that the left side track was badly bent from supporting the weight of the rack. I removed and replaced the upper rack adjusters and tested the unit in diagnostics. The unit operated as designed with no error codes. I am ordering the left and right third rack tracks as scheduled return service for 12/19/18. No water leaks observed during service.; ordrng 1 W10913628 (track) and 1 W10914507 (track)"

Near Lavon Bend, Austin, TX 78717
Joseph C.

Joseph C.

DRYER MAYTAG MEDC465HW0 "Arrived on site for “no heat” complaint. Inspected unit and found power wire loose, in wall socket. Spread L1and L2 prongs and tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Iroquois Dr, Smithville, TX 78957
Scott  M.

Scott M.

REFRIGERATOR GE PYE22KELEDS "Arrived on site for not dispensing . Found filter housing not turning properly . Replaced housing ,water is now dispensing . Nonwater leaks detected . Job complete ."

Near E 16th St, Austin, TX 78702
Jonathan  S.

Jonathan S.

DISHWASHER GE GLV4500R00BB "Arrived on site for dishwasher not powering on. Tested voltage at junction box and found present. Traced voltage to door switch to control. Found control failed. Found parts replaced under 90 days will need to return part as DOA. Removed customer nitro land installed new. Tested operation, all tested good. No water leaks present."

Near Craters of the Moon Blvd, Pflugerville, TX 78660
Joseph C.

Joseph C.

OVEN WHIRLPOOL CWG3100AAB "Arrived on site for “broken left door hinge” complaint. Inspected unit and found left door hinge spring broken. Removed and replaced left hinge. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Sevilla Dr, Austin, TX 78752
James C.

James C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and installed new inner door. Tested unit for proper operation and leaks. Found no leaks and unit working properly. Job complete

Near Peregrine Way, Leander, TX 78641
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW3830WS02 Arrived on site to test unit for upper oven not heating. Found unit giving a F3E0 upper oven sensor opened. Replaced sensor. Test unit by heating both ovens to 350 and both ovens reaching temp with no error.

Near Larue Belle Cove, Austin, TX 78739
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFA25ERSS00 Arrived on site for cooling issue. Unit not running through a a defrost removed evaporator cover checked heater and bimetal both ohmed good diagnosed control not entering defrost control is discontinued

Near Scull Creek Dr, Austin, TX 78730
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived onsite for the refrigerator with ice build up in the FC and leaking water. I found a lot of frost build in the FC. I found a large gap at the top and the bottom of the door because the gasket is not sealing. The bottom side of the gasket looks deformed causing the issue. Need to replace the gasket again. Ordering W10571967 GASKET-AP DOOR FZ 36. RS for Wed 12/19.; ordrng 1 W10571967 (GASKET-AP DOOR FZ 36)

Near Hub Cove, Austin, TX 78759
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADW7 Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but not spraying the water. Test unit and found wash motor getting power but not responding. Replaced sump and motor test unit for leaks no leaks present at this time. Unit spraying water job complete

Near Globe Mallow Dr, Austin, TX 78739
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG97US0DS00 "arrived on site to inspect cooktop burner with low flame. Upon further inspection, I tested all fo the burners and the only one not operating correctly was the front right burner. The flame was very low ad sometimes would burn out. I removed the burner head and cap to expose the orifice. I found some debris inside the orifice that is blocking the gas flow. I removed the orifice and cleared the debris and placed it back in the orifice holder. I put the burner head/cap on and tested the unit and it operated as designed. I quoted the customer CO100 $99.99 for diagnosis for a total including tax of $108.24. The customer paid in full. No gas leaks observed during service, job completed."

Near Media Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to test unit for unit leaking. Test unit and found leak coming from diverter motor. Replaced sump and motor. Test unit for leaks no leaks present at this time unit washing and draining correctly job complete

Near Austral Loop, Austin, TX 78739
Jerry C.

Jerry C.

REFRIGERATOR MAYTAG MFI2569YEM0 "MFI2569YEM0 Arrived to inspect no cool or operation. I found the unit would only intermittently illuminate the indicators on the UI when there were pressed. I removed and replaced the UI and main control and the unit entered service test mode, but was unresponsive. I troubleshot and was able to reset the control and then enter programming mode. The unit started cooling and had all functionality restored. No leaks observed durning service."

Near Summers Green, Georgetown, TX 78633
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site and installed vent trim. Unit is now operating as designed, all checks good."

Near Cattleman Glen, Round Rock, TX 78664
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Arrived onsite to install new FC door to french door refrigerator from prior tech’s diagnosis. Upon removal of door,found door that was ordered was incorrect color. Ordering correct color door and gasket. OF to R/S. Advised customer 6-8 weeks turn around. All water connections were dry at time of service.; ordrng 1 W11104481 (dor-fip (blk stainless)) and 1 WPW10436253 (gasket-fip blk )"

Near Stallion Dr, Robinson, TX 76706
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KSC24C8EYP02 "Arrived on site. Check for no ice issues. Ran diagnostic test and tested sensors all checked OK. Found bad thermostat on ice maker not allowing it to cycle. Replaced icemaker assembly, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. part.168.40 rf360 169.99. Collect a total amount of 366.31. No leaks present. Job complete"

Near Woodland Ave, New Braunfels, TX 78130
Lou S.

Lou S.

OVEN WHIRLPOOL WFE515S0ES0 "arrived on site to install previously diagnosed and ordered part. Due to the units power cord arching and causing the power cord, terminal block and main wiring harness to short and melt, I had to replace the components. At the previous service call, I replaced the main wiring harness and the terminal block. Today, I replaced the power cord ad tested the unit. Once the power was on, using my multimeter, I placed my thermal lead in the middle of the center rack and tested the unit on Bake at 350 degrees. The unit heated as expected and the control display was showing the correct temps. Job completed."

Near E Whitestone Blvd, Cedar Park, TX 78613
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED92HEFC0 "Arrived on site for customer complaint of unit shutting down during use, found F4E3, F4E4 error codes, found line 2 voltage drop, instructed customer to call electrician to check breaker and plug. Collected service fee on cc."

Near Daviot Dr, Briarcliff, TX 78669
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS Arrived on site to test unit for damaged door. Found damaged on left bottom of the door. Replaced door no damaged found on new door job complete.

Near Nautical Loop, Kyle, TX 78640
James C.

James C.

DISHWASHER KITCHENAID KDTE104ESS0 Arrived on site and tested operation. I found no response from console. Tested voltage and found proper voltage to control. Unplugged console and plugged unit back in to test control. I found the control to be good as the drain pump began running. Installed new console and tested operation. Unit working properly. Job complete

Near Co Rd 322, Liberty Hill, TX 78642
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived on site for damaged freezer door. Replaced door and nameplate and tests good. No leaks o. Sote .

Near Weyford Dr, Austin, TX 78757
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite for the refrigerator with the lower ice maker not making ice and the FC light not working. I found the the FC at -5 degrees. I ran test 121 and the unit completed the cycle. I ran test 98 and the unit filled the mold properly. I ran test 17 and the thermistor showed 0 degrees. There was some ice in the container. I found a small ice chip in the door switch causing the switch to not completely open. I removed the ice chip and the FC light works as designed. The unit is working as designed. Call complete.

Near Sea Ash Cir, Round Rock, TX 78681
Paul R.

Paul R.

REFRIGERATOR AMANA ASI2575GRS00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. Upon arrival I found the dispenser working. There were no water leaks from the reservoir or the filter housing. The diffuser in this unit is a manual diffuser. I found the unit set at the recommended setting and the air temp at the reservoir at 36 degrees when the compressor cycled off. I found the return air duct in line with the reservoir and cold air coming thru the return air duct when the fan cycled off. I called techline and spoke with Tbore SR# 7723686656. Tbore stated this happens to this unit when it becomes a low use refrigerator. Tbore stated they don’t have a kit at this time to repair the issue and advised putting something on the left side of the reservoir to block the cold air from the return air duct. I took a piece of heavy cardboard and folded it in a c shape and wrapped the left side of the reservoir to block the air flow. Call complete.

Near W 15th St, Austin, TX 78701
Diego G.

Diego G.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site. Replace control intestine, still having the same issues. Remove top and found stryker and latch assembly damaged. We need latch assembly and striker to repair unit. Office to reschedule; ordrng 1 W10837741 (STRIKER) and 1 W10838613 (LID ASSY )"

Near Peach St, Luling, TX 78648
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for divider and level issue. Found mullion not entering track when left side door is closed. Adjusted fresh food door and adjusted mullion. Checked door closure operation good mullion entering track. Found floor uneven advised builder to shim back right side of unit,called tech support to verify shimming back corner is acceptable due to no interference with operation of unit."

Near Chloes Bloom Bend, , TX 78733
Jerry C.

Jerry C.

WASHER WHIRLPOOL WFC7500VW2 WFC7500VW2 Arrived to instal part I removed and replaced the drain pump and tested within service test mode. The unit operated as designed and full function returned. No leaks observed during service.

Near FM971, Georgetown, TX 78626
Arthur B.

Arthur B.

REFRIGERATOR GE GSE25HGHBHBB "Arrived onsite for customer complaint of frost,condensation build up on RF side recurring issue. Upon further inspection, door does not sit well to cabinet even after gasket reshaping. Found inner door warped causing frost build up and condensation. Unit will RF door to complete repair. Advised that AHS must approve parts before we can proceed. OF to R/S. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WR13X10160 (hinge,door btm ff) and 1 WR78X12734 (door foam asm fz bow)"

Near Westwood Dr, Killeen, TX 76549
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site to test unit for unit not heating. Test u it and found all switches were good. Test mag and found bad magnetron. Replaced magnetron test unit and unit heating water job complete

Near Estancia Pkwy, Austin, TX 78748
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0AS05 "arrived on site to inspect oven control panel damaged. Upon further inspection, I found that in the upper left corner of the panel, it was dented/damaged. I removed and replaced the control panel and tested the unit and it operated as designed. Job completed."

Near White River Drive, Georgetown, TX 78626
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived on site for customer complaint of damage to microwave door, I replaced door unit tested good."

Near Bridgestone Way, Buda, TX 78610
Scott  M.

Scott M.

WASHER WHIRLPOOL MHW8200FW0 "Arrived on site replaced heater ( heater is equipped with sensor and seal) tested unit all checked normal , no error codes . No water leaks detected at time of service . Job complete ."

Near Wood Trail, West Lake Hills, TX 78746
Clif L.

Clif L.

DISHWASHER WHIRLPOOL JDB9000CWP3 Arrived on site to diagnose a dishwasher that is not cycling properly. Tested unit and found circulation pump shorted out in unit. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Beverly Villas Ct, Austin, TX 78732
Jerry C.

Jerry C.

WASHER MAYTAG MAV6451AWW The customer requested a reschedule and the office to contact them to schedule. No access to unit.; saved tckt

Near Roswell St, Granger, TX 76530
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDS30FXSS9 Arrived onsite for the dishwasher. I replaced the pump and motor and the upper rinse arm. I ran the diagnostics cycle and the unit worked as designed. There were no water leaks present at the time of service. Call complete.

Near Mansfield Dam Ct, Austin, TX 78734
Scott  M.

Scott M.

OVEN KITCHENAID KEBS279BSS01 "Arrived on site and replaced thermal fuse. Preheated both ovens , all checked good . Job complete ."

Near Bluffview Dr, Austin, TX 78704
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for “frost buildup in freezer” complaint. Inspected unit and found faulty thermistor, on fresh foods evaporator. Removed and replaced harness. Unit checks good. No leaks detected, at time of service."

Near Wickham Ln, Austin, TX 78725
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for not dispensing ice. Found rust in motor and damaged gasket and ice door plate. Installed new auger motor and plate tested ice dispenser unit working as designed.

Near Stone River Dr, Austin, TX 78737
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to test unit for unit not washing. Test unit and found water turned off going to unit. Turned water on test unit and unit test good no leaks present at this time.

Near Guemal Road, , TX 78610
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit turning off. Test unit and found unit turning of before draining. Replaced drain motor and board and owi. Test unit and unit still doing the same thing. Pulled unit out and found power cord connection burned out and outlet burner out. Advised customer to call electrician called property manager and left a voice mail. Job complete no leaks present at this time. Left unit unplugged.

Near Siringo Pass, Austin, TX 78749
Al R.

Al R.

RANGE GE RB52H3WH Arrived to inspect ( NOTHING WORKS AT ALL ON IT--THE BURNERS DONT WORK--AND SAME FOR THE OVEN--MADE A POPPING). I checked the unit and got no power. I checked the terminal block and saw damage. I removed and replaced the terminal block. Tested the unit and unit tested as designed.JOB COMPLETE

Near Vernice Loop, Killeen, TX 76549
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for refrigerant leak in fresh food evaporator. Removed evaporator,compressor and drier. Installed new evaporator, compressor and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good, checked frost pattern good unit cooling down correctly."

Near Trail of the Madrones, Austin, TX 78746
Diego G.

Diego G.

COOKTOP JENN-AIR JED8430ADB Got on site. Replaced all elements and infinite switch. Cycle every burner all checked OK. Job complete

Near Wentworth, Spring Branch, TX 78070
Al R.

Al R.

RANGE GE RB787WH1WW Arrived to inspect unit not heating at bottom. Tested the unit and confirmed compliant. Ordered WB44K10005 Heating Element. NEEDS MORE WORK ; ordrng 1 WB44K10005 (BAKE ELEMENT )

Near Ali Dr, Killeen, TX 76542
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Arrived on site. Found dryer restricted. Replaced dryer and installed service port. Vacuum system and charged. All functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Old Colony Line Rd, , TX
Lou S.

Lou S.

WASHER MAYTAG MDB8959SBB3 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics and tested and it showed error codes F10E1, F6E6, F6E1, and F3E3. I cleared the codes and continued with testing. The unit operated as designed with no error codes at the end of testing. While testing, I removed the toe plate and found water soaked into the insulation and debris on the insulation. I did not find any leaks underneath, but I did find a large amount of soap debris in the reservoir at the bottom of the door. Due to error code F3E3, I verified ohms to the sensor. Due to error codes F6E6 & F6E1, I verified ohms to the float switch ad checked to make sure there was no debris under the float. The unit checks good with no mechanical issues. I advised the customer of my findings and recommended that they cut back on detergent use and to use dishwasher magic to clean the unit. Also made recommendations on cleaning the unit. No water leak

Near Glen Echo Dr, Austin, TX 78717
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTM354DSS0 Arrived on job for complaints of not draining and leaks. 120v to pump not working. Replaced pump and test. No leaks detected.

Near Country Ln, Dripping Springs, TX 78620
Robert J.

Robert J.

WASHER WHIRLPOOL WFW94HEXW2 Arrived on job for complaints of not washing. Found the MCU shorted quote customer. Customer declined.

Near Trainer Wuest Rd, Blanco, TX 78606
Kevin B.

Kevin B.

WASHER WHIRLPOOL NTW4516FW2 "Arrived on site and found no power showing on display, washer would not begin a cycle. Reseated power cord to control board. Found power outlet has failed and there is no power available to washing machine. Informed apartment maintenance power will need to be corrected before any further diagnosis can be made. No water leaks from connections at time of service, job complete."

Near S IH 35 Frontage Rd, Austin, TX 78741
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site and found knockout was not removed from disposal and dishwasher can’t drain. Home owner removed knock out and dishwasher was now able to complete a diagnostic cycle. No water leaks from connections at time of service, job complete."

Near Pin Brush Dr, Austin, TX 78748
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to diagnose an oven that is giving lock latch error. Tested unit and found wiring for latch assembly not fully inserted in control board. This was causing an incomplete connection to lock motor. Reset wiring to proper position and tested unit. Found all is functioning properly at this time.

Near Patagonia Pass, Austin, TX 78738
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on job to replace control. Check of previous work found door switch not plugged in. Corrected wire error and test. Operation normal

Near Breanna Ln, Kyle, TX 78640
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on job to replace console. After replacement of console test all buttons and operation. No leaks detected at time of service. Job complete

Near Guemal Road, , TX 78610
Brandon C.

Brandon C.

WASHER WHIRLPOOL GVW9959KQ2 "Arrived on site for customer complaint of unit not draining, found faulty drain pump, part is no longer available. Collected service fee on check."

Near Flagler Dr, Austin, TX 78738
Brandon C.

Brandon C.

RANGE KITCHENAID KSDB900ESS0 "Arrived on site for customer complaint of F8E0 error code and oven not working, found faulty blower motor, I replaced blower motor, unit tested good.

Near Martin Rd, Dripping Springs, TX 78620
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW8240YW0 "Arrived on site to replace dispenser, I replaced dispenser, unit tested good. Collected balance on cc."

Near Catalina Ln, Austin, TX 78737
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFC150M0EW3 "Arrived on site for customer complaint of burners sparking, found multiple issues, found break in elements, as well has faulty burner switches. Ordering switches and elements. ; ordrng 1 W11255551 (ELEMENT ) and 1 W11255552 (ELEMENT ) and 2 WP3148953 (switch-inf)s and 1 WP3149404 (switch-inf)"

Near Farrell Ln, Dripping Springs, TX 78620
Brandon C.

Brandon C.

DRYER WHIRLPOOL MEDB765FW0 "Arrived on site to replace damaged parts, I replaced toe plate and door frame, unit tested good."

Near Kandy Dr, Austin, TX 78749
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for customer complaint of unit not completing cycles, found faulty control, I replaced control, unit tested good"

Near Brezza Lane, Austin, TX 78748
James C.

James C.

DISHWASHER AMANA ADB1400AGS1 Arrived on site and found unit paused in mid cycle with no water. Canceled cycle and inspected all connections and water shut off. Found all connections good and water valve on. Ran diagnostics and found unit working properly and all water connections dry at time of service. Job complete

Near Tulum,
James C.

James C.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site and inspected frame. Unit was not installed and in garage. Found frame is bent on the right side below the hinge. Replaced tub and attempted to install unit but found the opening in cabinets is too narrow. Unable to test operation. Job complete

Near Lone Star Dr, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR JENN-AIR JFX2897DRP02 Arrived on site and found fresh food evaporator drain frozen over. Removed all ice and steamed drain until it began to flow water. Unit working properly. Job complete

Near Lion Heart Dr, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site and installed one of each light assembly. Unit is now operating as designed. Returning 2 of each ordered assembly.

Near Great Falls Dr, Manor, TX 78653
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED4815EW1 Arrived on site and found poor airflow and cutoff blown. Repaired with cutoff kit. All checks good.

Near Powder Creek Dr, Manor, TX 78653
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for customer complaint of unit leaking, found leak coming from sump assembly where drain pump attached, found broken sump, I replaced sump, unit tested good."

Near Doyal Dr, Austin, TX 78747
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site and installed new valve, tested unit. All checks good. Operating as designed."

Near Pecangate Way, Manor, TX 78653
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived onsite and advised icemaker and chute and door components functional and operating properly. All else checks good. Unit operating as designed. Advised customer on design and use and care.

Near Sandy Lodge Court, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site for ui led flashing. Installed control kit that included ui and main control. Powered unit on checked ui operation good ran diagnostics all test passed unit working as designed

Near W 31st St, Austin, TX 78705
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Arrived on site for on and off cooling. Ran diag and found dampener sticking shut, will need new dampener control. Found unit under adapter update list, would need ice box adapter. Also would need control kit. Supplied control kit was wrongly packaged with wrong UI . Contact prior to arriving for door code ; ordrng 1 CNOTE (PART AUO) and 1 W10612142 (adapter) and 1 W10861900 (cntrl-elec) and 1 WPW10248595 (control)"

Near Goldenoak Cir, Round Rock, TX 78681
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE204GPS0 Arrived on site for unit flashing start and wash. Assured unit was not supplied with vent fan. A bad vent will cause same issue. Found issue to be in door latch and strike. R&R door latch and strike and tests good no leaks on site.

Near Brookside Ct, Round Rock, TX 78681
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for unit not despensing ice. Found auger motor rusted and seized. Replaced auger motor, upon assembly found seal in chute damaged and will need replacement. No water leaks on site ; ordrng 1 W11205081"

Near Whispering Woods Ct, Round Rock, TX 78681
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KSSC48FKS00 Arrived on site for no cool. Found temps in 60's. Found freezer at20. Ran dia found no errors other than EVAP fan error. Disassembled EVAP cover found EVAP fan connections not complete clipped causing ice water build causing fan to fail. Replaced EVAP fan and tests good.

Near Gene Allan Rd, Austin, TX 78727
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Arrived on site for unit not despensing water. After speaking with customer indicating filter issues. Found filter housing to be the issue. Unit will need housing to complete repair ; ordrng 1 WPW10238123 (housing)

Near Spring Hollow Path, Round Rock, TX 78681
Tyler B.

Tyler B.

WASHER WHIRLPOOL MVWB835DW0 Arrived on site for unit not washing or rinsing. Found control board has failed .

Near Tranquil Ln, Austin, TX 78728
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHB00 "Arrived on site for unit not cooling. Found evaporator cover incased in ice. Unit not running through a defrost cycle. Unable to run forced defrost. Removed control cover tested heater good,checked thermistor good diagnosed faulty main control. Installed new main control advised customer to place towels around floor and defrost unit 24 hrs"

Near Springfield Dr, Austin, TX 78744
Luis M.

Luis M.

REFRIGERATOR GE PFC25SGSA SS "Arrived on site for water leaking. Found excessive moisture on left side of fresh food wall. Diagnosed liner has pulled away from insulation causing gap between liner and insulation,due to gap freezing air entering gap and causing moisture on liner. Insulation and liner not repairable."

Near Willet Trail, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Arrived on site for no ice. Diagnosed heater wires interfering with icemaker,during harvest icemaker mold disconnected heater wire and fill tube froze. Secured heater wire away from mold ran fill tube heater,water defrosted from fill tube,ran icemaker through diagnostics passed,ran fill test passed unit working as designed. Unable to contact tech support due to phone issues with tech support. AUTHO KHUJAHUDPL1"

Near Kenosha Pass, Austin, TX 78749
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived on site for unit making too much ice. Ohmed thermistor diagnosed failed bin thermistor. Installed new thermistor.

Near Hayden Bend, Bee Cave, TX 78738
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX305ESS0 "Arrived on site for loud noise,at time making too much ice then completely stopped making ice. Ran diagnostics no water entering reservoir. Good voltage to valve 120vac diagnosed failed water valve and failed bin thermistor. Installed new water valve and bin thermistor ran diagnostics all test passed good water flow evaporator plate frosted condenser fan running.

Near Cottondale Rd, The Hills, TX 78738
Scott  M.

Scott M.

MICROWAVE AMANA AMV2307PFS Arrived on site for light underneath not working found bulb had burned out . No other issues with microwave . Job complete .

Near Bengston St, Austin, TX 78702
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for no water to dishwasher , found hot water from water tank was shut off . Turned on water , unit filled but wash motor didn’t turn on . Ordering sump and motor . Return 12/17. No water leaks detected at time of service . ; ordrng 1 W11085683"

Near Linden St, Austin, TX 78702
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site to test unit for unit not heating. Put a cup of water for 1 minute and no heat at all. Test unit and found burned out mag and diode and cap. Replaced all 3 parts test unit and unit test good job complete heated water for 1 minute and water was hot.

Near Estancia Pkwy, Austin, TX 78748
Scott  M.

Scott M.

OVEN KITCHENAID KEBS279BSS01 Arrived on site for dead oven . Found thermal fuse had blown when self cleaning . Return 12/15

Near Bluffview Dr, Austin, TX 78704
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WGG745S0FS Arrived on site to test unit for upper bake not working. Test unit and found broiler working but bake not coming on. Test glow ignitor and ignitor test good. Found bad board will need new board quoted customer. Customer will talk to wife and call back if he wants to proceed with repair.

Near Tremolo Pass, Austin, TX 78748
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB855DC3 "Arrived on site for washer not spinning clothes and not dispensing the oxi soap. Performed diagnostics mode and checked fault code history. Found fault code F3-E2 inlet temperature fault, F0-E4 spin limited by water, F8-E6 water hazard and F8-E6 long fill. Found cold valve solenoid not closing and water continued to drip in unit at a fast rate. Removed failed valve and installed new. Activated diagnostics mode and tested valve. Inspected water connection, needed leaks found. Ran normal mode to check pressure switch. All tested good, no water leaks present. Tighten zip tie on drain line."

Near Vintage Dr, Round Rock, TX 78664
Thomas L.

Thomas L.

MICROWAVE KITCHENAID KEMS308SSS05 Arrived on site and replaced failed turntable motor. All operations are now normal.

Near Burnet, TX 78611
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG515S0ES Arrived on site to test unit for gas smell. Test unit and found oven not igniting due to bad ignitor but oven releasing gas and making gas smell. Replaced ignitor test unit and unit test good oven igniting correctly. Job complete

Near Manchaca Rd, Austin, TX 78748
Thomas L.

Thomas L.

DRYER MAYTAG MEDX655DW1 Arrived on site for timer not shutting cycle off. Found unit to have a defective timer motor. Removed and replace timer. Unit now operates properly. Dryer and venting are clean

Near Ridge View Cove, Georgetown, TX 78628
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFG525S0HS0 Arrived on site for f2e1 touch pad error. Checked connection at p11. Connection was good. Replaced control and tests all functions and tests good. No errors or gas leaks on site

Near Hat Bender Loop, Round Rock, TX 78664
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOD51EC0AS00 Arrived on site for no operation. Found that The control was displaying feature not available. Turn off breaker for 10 minutes and tested oven. All operations are now normal.

Near Malaga Dr, Georgetown, TX 78628
James C.

James C.

WASHER MAYTAG MVWB950YW1 Arrived on site and installed new suspension. Ran diagnostics to test operation. Unit working properly. Job complete

Near Corabella Pl, Cedar Park, TX 78613
James C.

James C.

WASHER WHIRLPOOL WTW5800BW0 Arrived on site and tested operation. Found fault for basket speed. Also found the basket not hanging centered in unit. Inspected suspension and found springs to react normal. I also noticed the drain pump sounded as there was something in it but found it to be clear. Ran a rinse and spin cycle with 2 large towels to further test suspension and spin cycle. I found that with just 2 towels balanced in basket that the left side of the tub is hanging much lower than the right. Unit will need new suspension. ordrng 1 W10780044 (suspension)

Near Hatch Rd, Cedar Park, TX 78613
James C.

James C.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and tested unit. Found communication fault occurred 5 times on 12-2-18 and over temp in lower oven on the same date. Tested elements and found to be good and not shorted. I also checked relays and found to be good. Unit has a communication issue between controls and ui. Unit will need both controls and ui to repair communication. Repair will require 2 hours due to connected appliance ; ordrng 1 CNOTE (2 HOUR) and 1 W11261169 (CONTROL)

Near Leander, TX 78641
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Homeowner not available for service and needs to reschedule. Homeowner also request only PR come out for a return visit.; ordrng 1 CNOTES (PR ONLY, AM APPOINTMENT PER HOMEOWNER )"

Near Walsh Dr, Round Rock, TX 78681
Kevin B.

Kevin B.

DRYER WHIRLPOOL WGD5500SQ0 "Arrived on site and inspected dryer and found thermal fuse has failed, after replacing the fuse dryer will now heat properly.

Near Onion Creek Dr, Manchaca, TX 78652
Kevin B.

Kevin B.

OVEN WHIRLPOOL WFG505M0BB2 "When oven is set for 400, Found temperature float is between 380-460 overall average temperature is 420. Lowered temperature -20 overall, Will bring back a temperature sensor in an attempt to narrow temperature float; ordrng 1 WPW10181986 (sensor)"

Near Nandi St, Manchaca, TX 78652
Lou S.

Lou S.

DISHWASHER GE GSD3300N20BB "arrived on site to install previously diagnosed and ordered parts. I removed the unit from its place and removed the water valve from the unit. I removed and replaced the following parts chamber collection, sump assembly, hose chamber, sump inlet and installed a filter ball. Once I got the unit put back together and back into its place, I tested it and it operated as designed. The main issue was draining and the unit drained well. No water leaks observed during service, job completed."

Near Big Thicket Dr, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS05 Arrived on site to test unit for broken glass. Test unit and found glass broken from the inside from cooking at 500 degrees. Replaced all glass doors and front door test u it and unit test good job complete

Near La Plata Cove, Austin, TX 78737
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for the unit is not making ice. Customer also advise the unit has frost build up in the right side. Called Whirlpool Sr#7723674703 tibor and advise to replace the brackets for the freezer and to replace the ice maker just in case due to error code e2 did not erase after replacing the ice maker prior. Also when opening the leftovers door the mullion will not retract. Will need to order the mullion as well.; ordrng 1 W10625067 (bracket LEFT) and 1 W10625068 (bracket RIGHT) and 1 W11025614 (rail-mulln)

Near Hematite Lane, Jarrell, TX 76537
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED75HEFW1 Arrived on site and found control panel damaged. Ordering correct control to repair. ; ordrng 1 W10919207 (panel-cntl)

Near Sandy Lodge Court, Manor, TX 78653
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for the unit is not making ice. Customer also advise the unit has frost build up in the right side. Called Whirlpool Sr#7723674703 tibor and advise to replace the brackets for the freezer and to replace the ice maker just in case due to error code e2 did not erase after replacing the ice maker prior. Also when opening the leftovers door the mullion will not retract. Will need to order the mullion as well.; ordrng 1 W10625067 (bracket LEFT) and 1 W10625068 (bracket RIGHT) and 1 W11025614 (rail-mulln)

Near Hematite Lane, Jarrell, TX 76537
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for mullion dislodged. Found damaged mullion replaced mullion assembly,installed mullion correctly to door checked door operation good unit working as designed."

Near Ramsey Ave, Austin, TX 78756
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to diagnose a dishwasher that is not completing cycles. Tested unit and found upper rack rails not resetting properly causing cycle to be interrupted. Also noted optical wash indicator not operating properly and misregistering water levels. OWI and upper rack rails will all need to be replaced to complete repairs. Return date is set for 12/17/18; ordrng 1 W11259785 (RAIL) and 1 W11259786 (RAIL) and 1 WPW10705575 (sensor)

Near Big Bend Dr, Austin, TX 78731
Luis M.

Luis M.

REFRIGERATOR IKEA ISC23CNEXY02 Arrived on site for not dispensing ice. Tested dispenser motor not rotating. Removed cover found damaged wire harness to auger motor and rust inside motor. Diagnosed unit will need new freezer door and auger motor; ordrng 1 LW10397009 (FREEZER DOOR) and 1 WP2323603 (MOTOR)

Near Speyside Dr, Austin, TX 78754
Joseph C.

Joseph C.

OVEN WHIRLPOOL GS395LEGQ3 "Arrived on site for “no heat” complaint. Per my previous diagnosis, removed and replaced ignitor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Joe Sayers Ave, Austin, TX 78756
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW9250WW00 "Arrived on site for “LF error code” complaint. Inspected unit and found excessive amount of drain line in standpipe. Adjusted drain line to within 4-4.5”. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near W 32nd St, Austin, TX 78705
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFC7500VW0 "Arron site for “not draining completely” complaint. Inspected unit and found drain line too far down standpipe, creating siphon and not allowing cycle to complete. Adjusted line length to 4-4.5”. Unit is performing as designed. No leaks detected, at time of service.

Near Mueller Blvd, Austin, TX 78723
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS970CIDE01 "Arrived on site for refrigerator making gurgling sound and freezer to cold. Measured temperature in FC at 0° and RC at 37°. Performed diagnostics mode, tested thermistors, RC and FC evaporator. Ran test 4 and monitor evaporators. Found unit making abnormal rattling noise when compressor running at high speed. Gained access to compressor and condenser and found condenser tubing cabinet. Made minor adjustment to condenser. Tested dispenser and cycle maker cycled while measuring temperatures. Spoke with customer on normal noises from user care guide page 15. All tested good, no water leaks present."

Near Westmeadow Trail, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site for range oven having intermittently light issues. Performed diagnostics and checked fault code history and found none. Tested bake cycle and burner ignited first several attempts. When failure occurred , found spark igniter sparking continuously . Gained access to igniter, removed failed and installed new. Tested operation. All tested good."

Near Caterina Cove, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL MEDB765FW0 "Arrived on site to install previous diagnosed parts. Gained access motor. Removed failed motor and installed new. Removed thermal cut off assembly and installed new. Tested operation and same results. Performed diagnostics mode and found error F3-E1 had occurred again. Tested connector J14 and found 11K ohms, within range. Tested voltage at relay K2, found when heating voltage is not present and 240 volts present when not heating. Will replace control wire harness and both exhaust fuses. Office to schedule appointment when ETA is available. ; ordrng 1 SEENOTE (SCH RETURN ) and 1 W10907915 (WIRE HARNESS ) and 1 W10909685 (THERMAL FUSE) and 1 W11089308 (CONTROL ) and 1 WP3387747 (ELEMENT ) and 1 WP8577274 (THERMISTOR EXHAUST )"

Near Estefania Ln, Round Rock, TX 78665
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for leak complaint. Upon inspection found water was puddled in deli drawer, found EVAP clear of frost, temps on point. Found no errors in diagnosing. Found wire harness was causing a minor jam in the rails causing door not to seal completely. Cleared harness and water. Advised customer to keep an eye out for water or frost build up"

Near Derby Trail, Round Rock, TX 78681
Lou S.

Lou S.

REFRIGERATOR KITCHENAID WRV986FDEM00 "arrived on site to inspect refrigerator making noise. Upon further inspection, the customer provided me with a video of the unit making noises. It sounded as if a fan was hitting something. I pulled the middle drawer to check the rc Evap cover and found no ice. I removed the fc section door and drawers and removed the fc evap cover to find ice built up on the top of the evaporator which was rubbing against the Evap fan blades. Using my steamer, I removed the ice and found the thermistor positioned incorrectly. I repositioned the thermistor and placed a zip tie on it then put foil tape over it to secure the thermistor. I put the fc components back together then pulled the unit from its place to remove the back cover. I found that the drain tube was gapped. Using manufacturers approved silicone, I sealed the gap in the drain tube. Put the unit back in its place and leveled and squared the unit. I advised the customer of my findings. No water leaks o

Near Hatch Rd, Cedar Park, TX 78613
Lou S.

Lou S.

RANGE WHIRLPOOL WCG97US6DS00 "arrived on site to inspect range flames. Upon further inspection, the customer advised that the flames were orange. I turned all of the burners on and found them to have orange flames. The customer advised that they do have a humidifier in the house. I advised that the humidifier is the main cause of this issue and also a possibility that the pipe dope or pipe sealer had gotten into the gas line and mixed with the gas. I removed the unit from the countertop and removed the cooktop. Using my liquid gas detector, I checked all gas connections in the unit and all were sealed with no leaks. I verified that all of the orifices were correct as well. I advised the customer that the unit is operating as designed. The customer requested a new knob that goes to the right front burner due to it being melted on the edge. No gas leaks detected during service.; ordrng 1 WPW10594481D2C (knob)"

Near Cheyenne Ln, Cedar Park, TX 78613
Scott  M.

Scott M.

WASHER AMANA NTW4516FW1 "Arrived on site for no hot water . Checked shutoffs , ran diagnostics and found hot water coming in but as a trickle . Replaced valve , ran diagnostics test all checked normal . No water leaks detected at time of service . Job complete ."

Near Tech Ridge Blvd, Austin, TX 78753
Steve C.

Steve C.

DISHWASHER KITCHENAID KUDS30IXBT7 Arrived on site to replace the tracks for the upper rack and also both stoppers. Replaced all parts and tested unit. Unit works properly and all water connections were dry at the time of service.

Near Guadalupe Trail, Georgetown, TX 78633
Arthur B.

Arthur B.

REFRIGERATOR GE GSS25GMHKCES Arrived onsite to install new manifold and filter to SxS refrigerator from prior visit’s diagnosis. Removed and replaced both filter and water manifold housing. Reassembled. Tested unit. Unit now dispenses water and calls for water form ice maker. No other issues found. All water connections were dry at time of service.

Near S Willis St, Lampasas, TX 76550
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for the unit door has a scratch. Tested unit and found there is a scratch on the door handle. Replace the door and found the new door has a scratch inside the door glass. Will need to re-order the door and customer is requesting a.m. appointment.; ordrng 1 CNOTE (AM APPOINTMENT ) and 1 W10889333 (door/mw BLK)

Near Holiday Creek Ln, Georgetown, TX 78633
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW2 Arrived onsite for customer complaint of top load washer not starting. Removed back panel and found control DOA. Removed and replaced control. Reassembled. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near E Blackland Rd, Temple, TX 76502
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for customer complaint of no ice production from french door refrigerator. Removed RF evaporator cover and found frost build up on top of evaporator near fan. Removed all ice and found evaporator fan seized up. Ordering RF evaporator fan. R/S for Thursday 12/13. All water connections were dry at time of service.; ordrng 1 W11032800 (motor-evap rf)

Near Cr 3150, Kempner, TX 76539
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT720PADM3 "Arrived on site for dishwasher not cleaning dishes. Per diagnostics mode, error 7-1 no heat. Found wash motor not activating. Gained access to wash motor and tested voltage going to motor and found 120 volts. Tested motor and fond electrical failure within motor. Will need to replace sump assembly to complete repair. Office to schedule appointment, due to no ETA on part.; ordrng 1 SEENOTE (SCH APT PSP PART 0 IN STOCK ) and 1 W11309335 (PUMP MOTOR )"

Near Kirkhill St, Hutto, TX 78634
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW3 Arrived onsite for customer complaint of top load washer shakes when spinning. Ran diagnostics and found error code F0E3 (Off Balance). Cleared error code and calibrated unit. Unit completed successfully. Advised customer on how to load clothes when readying unit. No other issues found. All water connections were dry at time of service.

Near S 15th St, Temple, TX 76504
Arthur B.

Arthur B.

MICROWAVE AMANA RC17S2 Arrived onsite for customer complaint of commercial microwave getting door open error. Removed top and found interlock warn and door latch. Unit will work if you wiggle door. Ordering door latch assembly and interlock kit. Spoke with CS regarding call and will speak to SC and MS regarding how to claim call. OF to R/S. ; ordrng 1 12002757 (LATCH KIT) and 1 59114157 (INTERLOCK KIT)

Near I-35, Ottawa, KS 66067
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 Arrived onsite. Customer advise that he repaired unit himself and no longer needs service.

Near Antelope Trail, Temple, TX 76504
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for customer complaint of top load washer not completing cycle. Ran diagnostics and found errors F5E1 (Lid Lock Error). Tested lock and found solenoid would not lock. Removed and replaced lid latch assembly. Reassembled and tested. Unit now locks as intended. No other issues found. All water connections were dry at time of service.

Near Riverside Trail, Temple, TX 76502
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived onsite to install dishwasher from panel to dishwasher from prior tech’s diagnosis. Removed and replaced panel. Reassembled. Customer satisfied with new replacement. No other issues found. All water connections were dry at time of service.

Near Fox Rd, Belton, TX 76513
Steve C.

Steve C.

OVEN AMANA AER6303MFS1 Arrived on site for the unit is not heating properly for the oven. Tested the unit at 350° and found the actual temperature is 330°. Calibrated the unit 20° more and instructed the customer how to use the calibration mode. Unit works properly and job complete.

Near Stirrup Dr, Morgan's Point Resort, TX 76513
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrive on site for the unit light inside the refrigerator are very dim. Tested the unit and found the freezer light will not turn on due to the LED is shorted. Unit will need a new freezer LED light and will use the LED control board on next visit. All water connection for dry at time of service.; ordrng 1 W11126053 (module)

Near Bellwood Dr, Belton, TX 76513
Steve C.

Steve C.

DRYER MAYTAG MED5500FW2 Arrived on site for the unit is leaking water on steam only. Tested the unit in diagnostics and received error code F4e3 air flow restriction. Went outside to the vent and found it is clogged. Advise the customer that the water is collecting at the bottom and not evaporating to steam. Unit works properly and advise customer to clean air vents every six months.

Near Stonegate Trail, Belton, TX 76513
Robert J.

Robert J.

WASHER ROPER RTW4516FW2 Arrived on job for complaints of shaking. Ran calibration and test washer still shaking more than normal. Replaced suspension and calibration again. Movement normal.

Near Wiltshire Dr, New Braunfels, TX 78130
Robert J.

Robert J.

REFRIGERATOR MAYTAG MFI2570FEZ03 Arrived on job for complaints of no ice. Found cube stuck in tray not allowing harvest to complete. Removed ice and ice maker complete harvest. No leaks detected at time of service.

Near Lazy Trail, New Braunfels, TX 78130
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KBSD608ESS Arrived on job for complaints of ice at top of door. No ice anymore and I can’t find any thing out of place. Collected diagnostics fee. No repair done.

Near Coolabah Ave, New Braunfels, TX 78132
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job for complaints of leaks from front left side. Found bezel not sealed properly. Re attached bezel probably and retest with door separated.

Near California Blvd, New Braunfels, TX 78130
Robert J.

Robert J.

WASHER WHIRLPOOL WETLV27HW0 "Arrived on job for complaints of washer not advancing past wash. Ran diagnostics and got code F8E1 fill error, ran diagnostic cycle and fill valve working on all settings. Checked the tube from Control to tub and couple in dryer section all good replace control and ran calibration."

Near Sundance Parkway, New Braunfels, TX 78130
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site and found left hand side of door is not closing properly, disassembled freezer and used steamer to remove all built-up frost. Found door sliders are not the same. Left hand rail is too far back, and right hand rail is too far forward. Replaced both brackets and Added silicon around perimeter to close any air gaps between liner and outer cabinet. No water leaks from connections at time of service, job complete."

Near Tanzanite Cir, Buda, TX 78610
Kevin B.

Kevin B.

DRYER MAYTAG MEDC200XW1 "Arrived on site and found no heat during cycle, replaced timer, cut off, and element and it’s now heating. No lint found in cabinet at time of service, job complete."

Near Teri Rd, Austin, TX 78744
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE704DSS0 "Arrived on site for customer complaint of dishwasher not working, found multiple issues, found motor was not activating in diagnostic mode, also found missing digits on control. I replaced sump/motor assembly, ordering controls. Collected payment in full, controls are covered under warranty. ordrng 1 W10866116 (cntrl-elec) and 1 WPW10537425 (panel-cntl)"

Near La Barzola Bend, Austin, TX 78738
Scott  M.

Scott M.

OVEN JENN-AIR JJW2430DS00 "Arrived on site , replaced console UI. Double checked part number and button features . Tested and oven is functioning normaly ."

Near Margranita Crescent, Austin, TX 78703
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG525S0HS0 "Arrived on site and found left side door hinge is not seated properly, after correcting it door will now close properly. Also leveled range, no further repair is required at this time, job complete."

Near Idea Road, Austin, TX 78741
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW4915EW1 "Arrived on site for “door latch issues and button sticking” complaint. Inspected unit and found strike folded back. Button sticking in ring. Removed and replaced button ring. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service.

Near Ashwood Rd, Austin, TX 78722
Joseph C.

Joseph C.

DRYER MAYTAG MGDB835DW3 "Arrived on site for “noisy operation” complaint. Inspected unit and found debris to be caught in blower wheel. Removed debris and tested unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Braeswood Rd, Austin, TX 78704
Joseph C.

Joseph C.

RANGE WHIRLPOOL JGS1450FS0 "Arrived on site for “constant sparking from burners” complaint. Per previous diagnosis, removed and replaced surface burner ignitor harness. Tested unit and harness shorted out, indicating short in power distribution. Found incorrect burner caps installed on unit, as well. Will need second tech, due to position of unit and need to not scratch wood floors. Will need authorization for second tech. Ordering new harness and burner cap set. Office to set return schedule, due to need for authorization.; ordrng 1 AUTHORIZATIONNEEDED (AUTHORIZATION NEEDED) and 2 W10468433 (harns-wire)s and 1 W11244067 (BURNER CAP SET)"

Near W 12th St, Austin, TX 78703
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for poor washability. Found that the motor had failed, the control fuse I had failed, the optical water indicator was cracked, replaced and tested all operations are normal and dry."

Near Ranch Rd 1431, Marble Falls, TX 78654
Al R.

Al R.

REFRIGERATOR WHIRLPOOL MFI2570FEZ05 Arrived to inspect ice clumping up in ice bin. I ran diagnostics on the unit and received no errors. I confirmed the complaint and ordered WPW10300024 Ice makerAnd Valve W11043013 Needs more work; ordrng 1 W11043013 (VALVE) and 1 WPW10300024 (ICE MAKER)

Near Tallwood Dr, Killeen, TX 76549
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC Arrived on site. After removing bearing and basket found bearing incomplete. Bearing was missing gaskets and bearings. Will need to re-order bearing to repair unit. Allow two hours for repair. Please check new bearing and make sure that gasket and bearings are in box. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 VERIFYNEWBEARINGFORALLPARTS (VERIFY NEW BEARING FOR ALL PARTS ) and 1 W10435302 (bearing)

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replaced closer but still making same noise when door closes. Looks like bushing is worn creating noise . Instructed customer we will try bushing if that doesn’t work we will need a brand new door. Order bushing for return. Rescheduled for 12/14/18; ordrng 1 W11159608 (BUSHING )

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER GE GTWN4250DWS "Arrived on site. Replaced transmission assembly and cycled unit, all functions tested OK. No leaks present. Job complete"

Near Par View Dr, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GSF26C5EXW00 Arrived on site. Check for dispenser issues. Found multiple problems. Found pad not engaging allowing dispenser motor not to kick on. Also found bad module on ice maker. Will need pad and ice maker to repair unit. Rescheduled for 12/17/18; ordrng 1 W10370594 (pad)

Near Lakewood Cir, Wimberley, TX 78676
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF990SLAM01 "WRF990SLAM01 Arrived to instal parts. I removed the existing solenoid and harness and installed the replacements. I tested within test mode four to verify solenoid operation as correct. I found the icing from prior had resolved in the fc and there was some ice at the back of the ice maker housing. I discussed the issue with the customer and since the unit has been like that the entire time of ownership and with no symptomatic issues, the elected to not have it corrected. No leaks observed during service.

Near Shire St, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE530C0EW1 Arrived on site to replaced switches. Replaced switches test unit and unit test good job complete light turning on and off.

Near Springfield Dr, Austin, TX 78744
Dona W.

Dona W.

WASHER GE GTW680BSJ0WS GTW680BSJWS Arrived on site. Replaced main control board and programmed control. Observed test cycle and checked for proper function of washer. All functions checked good after control replacement. Watched speed wash cycle and unit filled and drained accordingly all water connections were dry.

Near Horseshoe Bend Rd, San Marcos, TX 78666
Al R.

Al R.

DISHWASHER FRIGIDAIRE DU900PCDB3 Arrived to inspect dishwasher not cycling. I confirmed the complaint and removed and replaced the switch kit. I tested the unit and unit tested as designed

Near Dennis St, Copperas Cove, TX 76522
Dona W.

Dona W.

WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site for a washer that cycle is not starting after door latch replacement. Replaced control suggested by tech line. After replacement of control unit filled, drained spun out. Unit is working to specifications now. All water connections dry."

Near Rachel St, San Marcos, TX 78666
Al R.

Al R.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived to inspect refrigerator ( whirlpool refrigerator is losing power light on the inside turn off stops cooling freezer not cooling. Tested door switches and all UI’s. I removed and replaced the control WPW10675033. I tested the unit and unit tested as designed.JOB COMPLETE.

Near Plateau St, Copperas Cove, TX 76522
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived on site to test unit for no power to unit. Test unit and found unit not getting power. Found wall switch control power to unit. Turned switch on test unit and unit working as designed unit filling with water and washing and draining correctly. No leaks present at this time.

Near Peppertree Pkwy, Austin, TX 78744
Al R.

Al R.

REFRIGERATOR KITCHENAID KBFL25EVMS00 Arrived to inspect ( THE FREEZER PART IS NOT WORKING RIGHT--MAKES ICE BUT THEN CLUMPS UP RIGHT AWAY--LOOKS LIKE >>>>). Verified the complaint. There were several large air gaps that I filled with silicone. I replaced the freezer door and unit tested as designed. Customer was advised to minimize the amount of room temperature air in the unit. Air gaps were causing the warm air introduction to the unitJOB COMPLETE.

Near Mueller St, Copperas Cove, TX 76522
Thomas L.

Thomas L.

WASHER ROPER RTW4516FW2 Arrived on site for leaking condition. Found no leaks during testing and no evidence of prior leaking. All water connections were dry. Suspect drain issues are possible.

Near Co Rd 403A, Marble Falls, TX 78654
Scott  M.

Scott M.

DRYER WHIRLPOOL MED8200FW1 Arrived on site for for short dry times . Found HARNES on sensor was not properly ohming out .replaced sensor . Also recommended getting vents cleaned . No lint build up at time of service . Job complete . Quick pic of POP .

Near Bowman Ave, Austin, TX 78703
Thomas L.

Thomas L.

RANGE GE PHS920SF1SS Installed customers parts to clear fault code. Code would not clear. Contacted GE tech line and spoke with Harry and could not get the problem resolved. Will visit with Chase to see how to handle this.; saved tckt

Near Belaire Cir, Granite Shoals, TX 78654
Scott  M.

Scott M.

OVEN JENN-AIR JJW3430DS01 "Arrived on site for oven getting too hot . Ran diagnostics . Got oven over heat error , Fan is working correctly . Ran temp checked and was getting odd fluctuations . In temps were way below normal, then cycling very quickly ordering console UI . Please call to set return visit . ; ordrng 1 W11087468 (CONSOLE UI)"

Near E 37th St, Austin, TX 78705
Al R.

Al R.

REFRIGERATOR KITCHENAID WRV986FDEM00 "Arrived to inspect ( FRIDGE IS MAKING A NOISE, BOTTOM ICE MAKER IS NOT PRODUCING). Confirmed the complaint and attempted to pry the back wall to the evaporator cover off, but there was so much ice I couldn’t. I had the customer sign a defrost wavier. All parts need to be used on RV.OFFICE TO SCHEDULE FOR NEXT VISIT SO CUSTOMER CAN DEFROST 24 hrs prior to servicing.; saved tckt"

Near FM2484, Killeen, TX 76542
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for customer complaint of SxS refrigerator not making ice recurring issue. Checking wiring harness and found wire harness cut. Checked also water line to icemaker and found clogged. Unit will need new door to complete repair. Ordering RF door. Advised customer will take 6-8 weeks to arrive. OF to R/S. All water connections were dry at time of service.; ordrng 1 LW11026428 (RF DOOR (STAINLESS))

Near Garris Dr, Killeen, TX 76542
Thomas L.

Thomas L.

RANGE GE PHS930SL1SS Removed and replaced control panel that was no keeping time properly.

Near S Chaparral, Burnet, TX 78611
Lou S.

Lou S.

WASHER MAYTAG MVWX655DW1 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, I placed the unit in diagnostics and tested and error code F7E6 appeared. I cleared the code and placed the unit in manual test mode and tested heavy agitation. The unit began to make a loud grinding noise. I advised the customer that the basket and washplate were ordered; however, the lid grinding noise is from the gearcase. I had ordered a gearcase this morning to bring with me. Once I began to disassemble the unit, after I removed the gearcase, I opened the the box to the new gearcase and found it to be the wrong part. I advised the customer of the issue and notified the office. The office was able to reschedule for tomorrow, 12/13/18, and I will return with all parts that I came with today including the correct gearcase. Gearcase will be verified before leaving the office. Customer suggested to leave the unassembled until tomorrow. I verified with service manager CS if it was

Near Racine Trail, Austin, TX 78717
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect leaking dishwasher. Upon further inspection, I remove the toe plate and found the insulation dripping wet so I placed it in the sink. I found that the water source was turned off under the sink, so I turned it on and looked underneath the unit and did not see any water leaking. I placed the unit in diagnostics and tested with no error codes. As soon as the water began to dispense into the tub, I found that the water valve was leaking badly. I immediately turned the water off under the sink and cleaned up the water debris. I drained the remaining water inside the unit out. I removed the water line connection from the valve and found the water line connection gasket badly crimped and making a secure seal. I reseated the gasket and reconnected the water line to the valve and tested. The unit operated as designed with no more leaks. I called the builder (name listed on ticket) and advised of my findings and repairs. Also advised

Near McCoy Loop, Brushy Creek, TX 78717
Jerry C.

Jerry C.

WASHER KENMORE 110.459664 "110.45966404 Arrived to instal part. I removed and replaced the door lock assembly and tested. I found excessive movement of the tub assembly and discovered the right two shocks had come loose. I corrected and tested. Operational test good, no leaks observed during service

Near Utopia Ln, Hutto, TX 78634
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher tripping breaker. Upon further inspection, the customer advised that the unit is working but mid-cycle it is tripping the breaker and shutting off. Using my multimeter, I verified voltage at the outlet and terminal box. I placed the unit in diagnostics and tested with no error codes. The unit operated as designed with no error codes. Due to the breaker being tripped, I verified amps to the heating element. I found a large amount of suds in the tub at the end of testing. I found that the dispenser is leaking rinse aid into the tub causing the suds. Also found that the dispenser door was not opened. I removed the inner door panel and using my multimeter, I tested voltage from the control to the dispenser and got no reading. I verified voltage to the control and I verified ohms at the dispenser. I replaced the control and tested the unit again and this time, the dispenser door opened. I am ordering a dispenser due to

Near Osmarea Drive, Austin, TX 78717
Jerry C.

Jerry C.

RANGE WHIRLPOOL WFE320M0ES2 WFE320M0ES2 Arrived to inspect hot surface light illuminated. The light was illuminated on a cold unit upon arrival. I found the front right burner causing the issue and I removed and replaced it and tested. The unit worked as designed and the light illuminated and extinguished per burner temperature condition as designed. Operational test good.

Near Chris Kelley Boulevard, Hutto, TX 78634
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS315SDHZ00 "Arrived on site for refrigerator having slow ice production. Measured temperature in FC at 8°, unit was in defrost cycle when temperature was measured. Checked water pressure. Advanced ice maker cycle, no issues found. Performed diagnostics mode and tested all operations, no issues found. Called tech support and spoke with Rick and advised to replace ice maker. Removed ice maker and installed new. Tested cycle. All tested good, no water leaks present. (SR# 7723675203)."

Near Brushy Creek Trail, Hutto, TX 78634
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site for microwave not power on. Verified warranty coverage and found home closing date of 12/20/2017 (see SD-QuickPic). Performed diagnostics and tested voltage to microwave and found 120 volts. Tested voltage at filter board and found blower fuse. Tested door switches and were operating as designed. Removed all switches and interlocks and installed new. Replaced fuse. Tested all operations, all tested good."

Near Mount Ellen St, Hutto, TX 78634
Clif L.

Clif L.

VENTHOOD KITCHENAID KXD4630YSS5 Arrived on site to replace motor assembly for vent. Tested unit and found new motor and old motor check exactly the same when ohmed out. Indicating old motor is good and replacement part is not needed. Found actual issue with bearing glide for telescoping assembly binding. This is due to lack of lubrication. Re-lubricated telescoping assembly and found all is functioning properly at this time. No for the repairs are needed.

Near Back of the Moon St, Austin, TX 78734
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW6400SW2 "Arrived on site for washer not draining. Found unit partially disassembled and uninstalled. Removed standing water from washer with shop vac. Gained access to pump and found clogged. Disassembled pump and removed items from pump. Inspected impeller and measured electrical windings, all check good. Assembled pump and installed washer. Inspected water connection. Found hot water valve leaking, left hot water to unit off. Advised customer to have hot water valve replaced. Performed diagnostics mode and tested operation and inspected pump for leaks. All tested good, no water leaks present.

Near Louis Henna Blvd, Round Rock, TX 78664
Clif L.

Clif L.

WASHER KENMORE 110.278416 "arrived on site to replace drain hose for washer. Prior to replacing hose noted tub to pump hose and pump assembly itself also chewed through by rodent. Both hoses along with pump will need to be replaced to complete repairs. Return date is set for 12/14/18.tub to pump hose Pump ; ordrng 1 285871 (hose,tub to pump) and 1 WP3363394 (drain pump)"

Near Brass Buttons Trail, Austin, TX 78734
James C.

James C.

OVEN KITCHENAID KOSE500ESS03 Arrived on site and installed new fuse. Tested for operation and found unit working properly. Job complete

Near Quarterhorse Ct, Liberty Hill, TX 78642
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIC18PNTS2 Arrived on site to diagnose an ice machine that is producing thin ice. Found pump that was replaced On previous visit and been through Mr. operating properly. Short cycle is due to sort it out water level sensor and main control board. Both parts will need to be replaced to complete repairs. Office will need to have authorization provided from home warranty prior to scheduling return appointment.; ordrng 1 CNOTES (AUTHO NEEDED) and 1 WPW10141364 (cntrl-elec) and 1 WPW10548509 (sensor)

Near Lakeway Hills Cove, Lakeway, TX 78734
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE104ESS4 "gate code 9284. Arrived on site to replace pump hand control for dishwasher. Replaced both parts and found pump pulsing but not continuing to run. Double check the part number through service matters and found pump installed was not correct today and is now defective. Pump will need to be re-ordered with corrected part number to complete repairs. Return date is set for 12/17/18. Pump in unit is defective pump and will need to be returned to office after change out on 12/17.; ordrng 1 CNOTES (LEFT NEW PUMP IN UNIT, PUMP TO BE RETURNED AFTER CHANGE OUT) and 1 W11085683 (pump&motor)"

Near Indian Divide Cove, Paleface Ranch, TX 78669
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW7500GC0 Arrived on site and found basket off center and reports of intermittent leaking. Leveled unit. No signs of leaks during testing. Unit is now operating as designed. Calibrated.

Near Pasqueflower Pass, Pflugerville, TX 78660
Wesley P.

Wesley P.

MICROWAVE KITCHENAID KOCE500ESS05 Techline file number 7723669856Rich had no recommendations other than to make sure everything around the fan was tight. Arrived on site and installed new coil element And tightened all screws. Unit continues to rattle. Ordering convect fan motor and blower to eliminate rattle. Climaxing rattle. ; ordrng 1 W10860984 (motor-fan) and 1 W10861504 (blower)

Near Golden Bear Dr, Round Rock, TX 78664
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site and set washer into diagnostic cycle and didn’t find any saved error codes. Ran diagnostic test cycle and all functions are operating properly. Attempted to speak with techline But their phone system is down, will attempt again on next visit. No water leaks detected at time of service ; ordrng 1 W10575334 (disp.drawer assy) and 1 WPW10446404 (handle)"

Near Parker Ln, Austin, TX 78741
Thomas L.

Thomas L.

RANGE AMANA AEP222VAW2 Arrived on site or unit tripping breaker. Found unit to have failed left front burner switch. Will order and replace.; ordrng 3 WP74002328 (switch-ind)s and 1 WPW10179654 (switch-inf)

Near Shady Oaks Loop, Cedar Creek, TX 78612
Luis M.

Luis M.

WINE COOLER JENN-AIR JUB24FRERS00 "Arrived on site for no cool. Checked controls display working correctly compressor powered on fan running removed evaporator cover no frost forming on evaporator,diagnosed weak compressor or leak in system ordering new compressor and a uv drier. ; ordrng 1 2HRREPAIR and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10780362 (COMPRESSOR) and 1 WPW10143759 (DRIER UV)"

Near Bull Creek Rd, Austin, TX 78731
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and replaced LH fridge door. Reordering freezer door as wrong part in box. All else checks good. ; ordrng 1 W11301145 (FREEZER DOOR)

Near Pflugerville, TX 78660
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW7500GW0 WTW7500GW0 Arrived to inspect operation issues. The unit had F2E1 stored in memory and would not react correctly to button presses. I calibrated and tested within service mode and all functions were present. I verified voltage steady at 124.6 VAC. Office to order UI and the main control will be reverse flowed if needed at next service. No leaks observed during service. ; ordrng 1 W11130237 (CONSOLE )

Near Joshua Dr, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM6 Arrived on site to test unit for no water going in to unit. Checked float and float test good. Checked water valve under sink and found water turned off to the unit. Turned water on test unit and unit getting water and spraying lower and upper racks no leaks present job complete

Near Sutherland Street, Austin, TX 78746
Thomas L.

Thomas L.

DRYER MAYTAG MEDB835DW4 Remove and replaced all blower system parts due to blower will being stuck on motor shaft. Dryer is clean as well as house venting.

Near N Eskew Ln, Cedar Creek, TX 78612
Lou S.

Lou S.

RANGE KITCHENAID KFEG500ESS2 "arrived on site to inspect cooktop being discolored. Upon further inspection, I found that the glass cooktop has burnt residue on the surface and the customer can’t get it removed. The customer was under the impression that the cooktop was covered under warranty. I explained that the damage is cosmetic and only covered for the first 30 days of ownership. The customer did not agree to the repair and advised that he would call the office if he changed his mind. Job completed."

Near S Brushy St, Leander, TX 78641
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KSSC42QVS03 arrived on site. After further diagnosis willnneed another person to help with repair. Talked to Dona and scheduled for Thursday for return. Allow 2HRS. Customer is aware of additional hundred dollars for extra man. Rescheduled for 12/13/18; ordrng 1 2MANJOB (2 MAN JOB ) and 1 CNOTES (CNOTES )

Near Copper Trace, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for leveling issue. Fresh food door sits lower then dressier door. Adjusted hinge and screw,checked unit both doors level."

Near Trailridge Dr, Austin, TX 78731
Diego G.

Diego G.

OVEN WHIRLPOOL WOD93EC0AS05 Arrived on site. Check for display issues. Call tech-support ran diagnostic test and found no error codes. Tech-support is recommending adding a gasket kit to keep moisture going to UI. Office to rescheduleFile#7723660883; ordrng 1 W10745625 (gasket)

Near Forest Bell, New Braunfels, TX 78132
Luis M.

Luis M.

FREEZER WHIRLPOOL WRS588FIHV00 Arrived on site for loud noise. Loud noise from gears inside diffuser assembly diagnosed faulty diffuser. Removed faulty diffuser installed new diffuser assembly

Near Moon River Rd, Austin, TX 78746
Diego G.

Diego G.

RANGE WHIRLPOOL WFE515S0ES1 Arrived on site. Checked for hinge issues. Found hinges damaged not allowing oven door to open. Will need hinges to repair unit. Office to reschedule; ordrng 1 W10299224 (hinge-door) and 1 W10299227 (hinge-door)

Near Sundance Parkway, New Braunfels, TX 78130
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL GI15PDXZS1 Arrived on site for no ice. Powered unit on found water line disconnected from cover not allowing reservoir to fill and water to enter bin. Reinstalled water line to correct location installed water filter ran diagnostics all test passed unit working as designed.

Near The High Rd, Austin, TX 78746
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF550CDHZ00 "Arrived on site for customer complaint of unit making noise, the only noise I heard at time of service was the normal operation of fan motors. Unit tested good."

Near Tabago Ct, Austin, TX 78737
Brandon C.

Brandon C.

ICE MACHINE WHIRLPOOL KUIX505ESS2 "Arrived on site for customer complaint of ice machine not producing ice, found drain line was kinked in multiple locations causing unit not to drain. I ran diagnostic test, no errors found. Instructed customer to have plumber change out drain line."

Near Deerfield Rd, Dripping Springs, TX 78620
Jerry C.

Jerry C.

DRYER WHIRLPOOL GEW9878PW1 "GEW9878PW1 Arrived to inspect no operation. I found the unit would not start and the thermal fuse tested open. I removed and replaced the fuse and tested. The unit heated and cycled as designed. I noted excessive vent tubing and I removed it and informed the customer of my findings. Operational test good, lint removed from chassis.

Near Harmony Ln, Georgetown, TX 78628
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDT920SADE3 "WDT920SADE3 Arrived to inspect no water. I found the pump would not circulate water. I removed and inspected and discovered the impeller had stripped from the threads on the motor. I removed and replaced the sump assembly and tested. Operational test good, no leaks observed during service."

Near Egret Cove, Georgetown, TX 78633
Jerry C.

Jerry C.

DISHWASHER KITCHENAID KDTE304GPS0 "KDTE304GPS0 Arrived to instal parts. I removed and replaced the dispenser and tested. I installed the kick panel retainers. Operational test good, no leaks observed during service."

Near Bold Sundown, Liberty Hill, TX 78642
Jerry C.

Jerry C.

DRYER WHIRLPOOL WED4815EW1 "WED4815EW1 Arrived to inspect door closing issue. I found the door very difficult to close and after replacing the strike and adding a small amount of dielectric grease, the door operation was greatly improved. No lint within newer chassis."

Near Speed Horse, Liberty Hill, TX 78642
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT750SAHV Arrived on site and installed new adjusters due to failing adjuster plastic. All checks good. Unit is now operating as designed.

Near Deren Ln, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR MAYTAG MSB26C6MDM00 Arrived on site and customer stated that with a filter installed they get no water and with the filter removed they just hear the valves humming. Found filter housing has failed causing the issue and will need to be replaced. ; ordrng 1 AUTHO (AUTHO) and 1 WPW10394053 (housing)

Near Fall Creek Dr, Leander, TX 78641
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED8500DC4 Arrived on site and found unit heating. Cleared lint out of outside vent causing blockage. Customer reported intermittent power outage and failure to heat. Advise customer on findings. No apparent problems except f4e3So cleared vent and advised that if power failure continues to happen UI and Control will be needed due to f2 e3 error.

Near Camp Fire Trail, Pflugerville, TX 78660
Steve C.

Steve C.

WASHER MAYTAG MHW5500FW1 Arrived on site for the unit is leaking water. Tested the unit and found the water leak is coming from the outer for drain hose due to there is a hole about the size of a quarter that is torn. Found the unit will need a new auto drain hose and a new clamp. Advise the customer not to use the unit.; ordrng 1 W11281268 (DRAIN HOSE OUTER) and 1 WP356138 (clamp)

Near N Hewitt Dr, Hewitt, TX 76643
Wesley P.

Wesley P.

WASHER MAYTAG MVWC565FW0 Arrived on site and repaired with valve. All checks good. Unit is now operating as designed.

Near E Howard Ln, Manor, TX 78653
Wesley P.

Wesley P.

RANGE AMANA AGR5330BAS3 Arrived on site and found hinge closed on the door do to the brace not being in place. Corrected hinge. and reinstalled properly. All checks good. Unit is now operating as designed.

Near Casanova Avenue, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site to test unit for unit turning off with in 5 seconds. Test all switches and switches test good. Test board and found shorted board. Replaced board test unit and unit heating correctly and running for the whole time set. Job complete

Near S MoPac Expy, Austin, TX 78746
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL KUIC18NNZS0 Arrived on site for no ice. Found water filter stuck in housing. Removed water filter installed new water filter customer provided ran diagnostics all test passed. Diagnosed failed water filter not allowing water to enter reservoir and filter stuck in housing.

Near Greenway St, Austin, TX 78705
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRT108FZDB02 "arrived on site to inspect refrigerator not cooling. Using my multimeter, I placed my thermal lead in the rc section of the unit and my temp reading was 49 degrees. Using the same method, I tested the temp on the fc section and my reading was 40 degrees. While testing, I could hear that the compressor was running and it sounded like refrigerant was trying to cycle. I pulled the unit from its place and removed the back cover to find a large amount of animal hair (cat) on the venting of the cover. The condenser coils were dirty as well. I took an amp draw on the compressor and found .42 amps on one red wire and 0.00 on the other red wire. The compressor was warm as was the line going to the condenser. I removed the Evap cover to find a block of ice in the top right corner of the evaporator and no frost pattern anywhere. I removed the ice with my steamer. Due to my poor temp weak amp draw on the compressor and no frost pattern on the evaporator, I am o

Near Fulkes Rd, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Arrived on site for unit not powering on. Found no lights or nothing running. Removed unit from enclosure,found outlet faulty electrical cord unable to sit flush in outlet. Was able to get power cord to sit in outlet unit powered on. Diagnosed customer will need outlet replaced"

Near Bob Harrison St, Austin, TX 78702
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL CWG3100AAB Arrived on site to test unit for door not closing correctly. Test unit and found broken hinge on left side. Ordering new hinge 74001856 rescheduled for Friday 12/14 per customer request. ; ordrng 1 74001856 (DOOR HINGE )

Near Sevilla Dr, Austin, TX 78752
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and found washer is unplugged, drain is running when washer is plugged in. Set washer into diagnostic cycle and didn’t find any error codes. Found drain hose is inserted to far into stand pipe, and pressure hose is not properly attached to control board. After correcting washer passed a calibration cycle and started a load on normal and it is progressing properly. No water leaks from connections at time of service."

Near Franklin Dr, San Marcos, TX 78666
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher and I installed the rack stop that was diagnosed from the previous visit. Call complete.

Near Turnbull Loop, Austin, TX 78717
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDC10FXSS3 Arrived onsite for the dishwasher leaking on the right side at the bottom. I found the door seal worn on the right side causing the leak. I replaced the door seal and tested the unit in diagnostics. The unit is working as designed and there were no water leaks present during the cycle. Call complete.

Near Conference Cove, Austin, TX 78730
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8500DC2 "Arrived on site and found error code for unbalanced load and overload, ran a diagnostic cycle and all functions are operating properly. Sloshing is liquid ballast inside of basket. Ran test 52 for load calibration and 51 to confirm operation. No water leaks from connections at time of service

Near Fenton Dr, Austin, TX 78736
Robert J.

Robert J.

WASHER MAYTAG MVWB835DW0 Arrived on job for complaints of not washing and noise. Ran diagnostics and got F7E5 shift code

Near Travis St, Lockhart, TX 78644
Diego G.

Diego G.

WASHER WHIRLPOOL WFW9750WW01 "Arrived on site. Checked for noise issues. Found pump housing hitting on right front shock creating noise on spin cycle. Adjusted pump housing and cycled, All functions tested OK. No leaks present. Job complete"

Near Ridge Dr, New Braunfels, TX 78130
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived onsite to replace the previous diagnosed parts. I installed the smart valve and tested the unit. I had the same results. I had 14VDC to the smart valve now but no voltage to the dispenser valve or the ice maker valve. The UI will need to be replaced to complete service. Ordering C-NOTES + UI.; ordrng 1 C-NOTES and 1 WPW10559674 (CNTRL-ELEC)

Near Burnet Rd, Austin, TX 78758
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site for both middle burner is not igniting when turned. Found when turning both outside knobs unit will ignite, but when using middle knobs both don't igniter when turned. Replaced igniter and spark and igniter but unit still not sparking unless knob is pushed in completely. Unit will need igniter harness to complete repair. No gas leaks on site . Unit will need harness that goes to knobs/valves, can't find in exploded view ; ordrng 1 CNOTE (OFFICE R/S) and 1 CNOTE (PARTS FIND)"

Near Catania Loop, Hutto, TX 78634
Diego G.

Diego G.

OVEN JENN-AIR JJW2830DS02 "Arrived on site. Replaced display assembly per service pointer. Ran oven, all functions tested OK. Job complete"

Near Gruene Wald, New Braunfels, TX 78130
Tyler B.

Tyler B.

MICROWAVE KITCHENAID KOCE500ESS06 "Arrived o note for door switch replacement. Removed unit and replaced door switches and reassembled unit, still had the same issue, upon further inspection found door glass not complete seated ,popped out on top of trim unit will need inner door replaced and officiate to reschedule ; ordrng 1 W10687342 (door/mw)"

Near Shadow Brook Cir, Round Rock, TX 78681
Wesley P.

Wesley P.

OVEN GE JTP20W0F4WW Arrived on site and installed correct panel. Unit is now operating as designed.

Near Amber Dawn Ct, Manor, TX 78653
Diego G.

Diego G.

RANGE WHIRLPOOL WFE525S0HS0 "Arrived on site. Replaced main control and cycled oven to 350°, all functions tested OK. Job complete"

Near Creekside Way, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017AS1 Arrived on site to test unit for unit turning off. Test unit and found unit working correctly at this time. Test all switches and tod no problems found at this time. Could not duplicate problem.

Near Avenue H, Austin, TX 78751
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WFE320M0ES2 "Arrived on site for range door scratched . Inspected door and found glass was cracked. Removed door front and installed new. Installed door and tested opening and closing. Tested all other operations, all tested good."

Near Chris Kelley Boulevard, Hutto, TX 78634
Lou S.

Lou S.

WASHER WHIRLPOOL WFW9151YW00 "arrived on site to inspect washer not draining and clothes wet. Upon further inspection, I placed the unit in diagnostics and tested and error codes F9E1 and F5E3 appeared. I cleared the codes and continued with testing. During testing, I find a large amount of detergent suds in the drum. When the unit began to drain, I pulled the drain tube at the drain pipe and found the water flow very weak. Once the unit was done with diagnostics with no error codes at the end, using my wet vac, I removed the drain pump filter and found a large amount of debris which was blocking the flow of the water. I cleared the filter and put it back in place. I ran the unit through diagnostics again and the unit operated as designed with no error codes again. I advised the customer of my findings and gave recommendations on use and care and detergent use as well. No water leaks observed during service, job completed."

Near Napa Valley Bend, Leander, TX 78641
Lou S.

Lou S.

WASHER MAYTAG MVWB950YW1 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the water inlet valve and tested. The unit operated as designed with no error codes. The cold water valve at the wall does not shut off entirely and needs to be replaced. I advised the customer of this issue, but it does not effect the unit. Although, it could cause a leak in the future. Also, I found that the zip tie, that I applied to the drain hose at the drain pipe at the previous service call, had been removed. No water leaks observed on the unit during service, job completed."

Near Alpine Mountain Dr, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL GX5FHDXVB00 Arrived on site and installed new start device. Tested for proper operation and found unit working properly. Job complete

Near Country Club Dr, Lago Vista, TX 78645
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on job for complaints of leaks. Customer unplugged refrigerator and shut off water. Were I turned on water found supply hose has big leak. Customer will get that fixed before additional repairs are done.;

Near Hot Shot Ln, Seguin, TX 78155
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived onsite for customer complaint of ice machine not producing ice. Tested unit and found unit would shut on and off. Found drain pump faulty. Removed and replaced external drain pump. Reassembled and tested. Found good ice slab forming. No other issues found. All water connections were dry at time of service.

Near Amber Jill Cove, Killeen, TX 76549
Lou S.

Lou S.

VENTHOOD UNKNOWN WVU37UC6FS0 "arrived on site to inspect venthood fan making loud noise. Upon further inspection, I turned the unit on and immediately the noise started. I turned the fan off and removed the fan motor. I find a screw that was protruding through the vent assembly and was rubbing against the fan wheel. I backed the screw out and placed some foil tape over the hole where the screw was and placed the fan motor back into place. I tested the unit ad it operated as designed with no loud noise. Customer was not available to sign the receipt, but I called him and advised him of my findings. Job completed."

Near Logan Ridge Drive, Round Rock, TX 78681
Lou S.

Lou S.

OVEN WHIRLPOOL WOS72EC0HS00 "arrived on site to inspect oven door dented. Upon further inspection, I found a small scratch/dent in the bottom portion of the oven outer door panel. I removed and replaced the outer door panel and tested the door and it operates as designed. Job completed. No one was available to sign the receipt. I’m emailing a copy of the receipt to the builder."

Near Oak Grove Dr, Cedar Park, TX 78613
Lou S.

Lou S.

MICROWAVE MAYTAG MMV4205DS1 "arrived on site to inspect microwave not heating. Upon further inspection, I placed a cup of water in the unit and turned on for 30 seconds. At the end of the cycle, the water was still cold. I removed the unit form the wall and removed the cover to expose the internal components. I plugged the unit in and placed the cup of water inside and started the unit on a 30 second heat. This time, the water was warm to touch. I tested the magnetron and it was good as was the transformer. I have no way of testing the diode or capacitor but while the unit was operating, there was no unusual noise coming from the diode/capacitor area. I did find that the mounting bracket on the wall was leaning down on the left approximately one quarter inch which could be causing the door to not engage the switches correctly. I placed the cover back on and placed the unit back on the wall and tested. Again, the water heated. I did not charge the customer a service fee due to this sam

Near Red Ranch Cir, Cedar Park, TX 78613
Thomas L.

Thomas L.

WASHER MAYTAG MVWC200XW1 Arrived on site for no drain condition. Found drain pump working. Went into diagnostics and into calibration mode. Unit would not complete calibration mode. I am ordering a new control.i am all bringing the pressure switch just in case. ordrng 1 W10393483 (cntrl-elec) and 1 WPW10268911 (pressure switch)

Near Oak Hill Cemetery Rd, Bastrop, TX 78602
Lou S.

Lou S.

RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to install previously diagnosed and ordered parts. From the previous service call, the front burners were not igniting correctly. Burner caps were ordered; therefore, I removed and replaced the burner caps on all the burners and tested. All burners ignited correctly. No gas leaks detected during service, job completed."

Near Archer lane, , TX 78628
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL Weg515s0fs0 Arrived on site to test unit for oven not igniting. Test unit and found cook ware in bottom drawer hitting ignitor connection making unit not ignite. Removed cook ware and test unit by heating to 350 and unit test good job complete no leaks present at this time.

Near Corona Dr, Austin, TX 78723
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site to test unit for light not coming on. Found bad light bulb,installed new light bulb

Near Emory Tree Drive, Austin, TX 78748
Brandon C.

Brandon C.

RANGE GE CT9050SH1SS "Arrived on site for customer complaint of f96 error code, checked connection at fan motor, found faulty cooling fan. Ordering fan motor. ; ordrng 1 WB26X24020 (cooling fan)"

Near Diamante Cove, Spicewood, TX 78669
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to test unit for front burners not igniting. Replaced cap kit test unit and unit test good job complete no leaks present burner igniting right away.

Near Cattle Baron Path, Austin, TX 78747
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDS01FKSS0 Arrived onsite for the dishwasher not turning on. I found the control thermal fuse open. I replaced the thermal fuse and tested the machine. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Lakemoore Dr, Austin, TX 78731
Paul R.

Paul R.

DISHWASHER MAYTAG MDB4949SDZ0 Arrived onsite for the dishwasher not spraying water out of the lower spray arm. I tested the unit and found an F6E4 open float switch and F7E1 no heat stored error codes. I ran the diagnostics cycle and found the pump and both wash arms working as designed. I found nothing in the tub that could have gotten under the float. I found the heater working as designed in wash and in the dry cycle. The unit completed the cycle and is working as designed. There were no water leaks present at the time of service. Call complete.

Near Highland Pass, Austin, TX 78731
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for no cool. Compressor making loud odd noise. Weak to no frost pattern. Ordering new compressor,uv drier and Incase needed evaporator. ; ordrng 1 2HRSFORREPAIR and 1 TJ90SF8404 (ACCESS VALVE) and 1 WPW10143759 (DRIER UV) and 1 WPW10321158 (EVAPORTAOR) and 1 WPW10507886 (COMPRESSOR)"

Near Estancia Pkwy, Austin, TX 78748
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KUDI01ILWH3 "Arrived on site for complaints of unit running 6hrs + . Ran unit on normal, ran writhing stated times in owners manual, water temp is 125, heater is working, uses rinse aid. Was unable to duplicate. Advised customer to do 1 or more washes and see if it happened again. No leaks on site"

Near Dawn Dr, Georgetown, TX 78628
Tyler B.

Tyler B.

RANGE WHIRLPOOL WCG97US0DS00 Arrived on site for complaints of middle burner "back firing" removed caps and found holder slightly dirty but no blockage. Found metal shaving stuck under orfice from casting. Replaced holder and head and tests good. No gas leaks on site

Near Centennial Loop, Round Rock, TX 78664
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH73521CS6 "Arrived on site for microwave making intermittent beeping sound. Performed diagnostics mode and found error code F8-E5 . Gained access to control and measured PCBA sensor at 11.82 K ohms, found just outside of range. Installed control and tested unit. Found unit still randomly beeping and error displayed. Will need to replace sensor. Schedule return for Thursday the 13th. ; ordrng 1 W10536989 (thermistor)"

Near Centennial Loop, Round Rock, TX 78665
Tyler B.

Tyler B.

MICROWAVE KITCHENAID KBHS109BSS00 Arrived on site for unit not responding to touch. Further investigation found all control and inverters all good. No need to replace. Replaced panel and tested all functions and Tess good.

Near Patricia Rd, Georgetown, TX 78628
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS92EC0AS04 Arrived on site for handle coming off but actual issuer is inner glass not completely sealed in inner door. Disassembled door and found glass support not in credit space. Corrected mistake and reassembled and tests good. Customer satisfied

Near Chadwick Drive, Georgetown, TX 78628
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of oven 100 degrees off, tested sensor, bake and broil elements, tested good, found faulty control. I replaced control, tested good."

Near Wynnpage Dr, Dripping Springs, TX 78620
Robert J.

Robert J.

WASHER AMANA NTW4516FW2 Arrived on job to replace striker. After replacement of striker test lid lock and operation. Water valve turned off by customer faucet leaks left it off.

Near Anderson St, Seguin, TX 78155
Robert J.

Robert J.

WASHER WHIRLPOOL MVWC565FW Arrived on job for complaints of level sensing and water pressure. Ran diagnostics and no codes. Ran calibration and test cycle.

Near W Kingsbury St, Seguin, TX 78155
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site for the unit is not washing dishes. Tested the unit and found the unit will fill with water but will not wash. Found the unit will need a new sump and motor and will need to order the control just in case something else goes wrong.; ordrng 1 CNOTE (AM APPOINTMENT ) and 1 W10854231 (cntrl-elec) and 1 WPW10671941 (pump&motor)

Near Nicholas St, Waco, TX 76712
Robert J.

Robert J.

WASHER WHIRLPOOL WTW8240YW0 Arrived on job to replace tub ring. After replacement test washer operation and for leaks. Operation normal and no leaks

Near Rangeland Rd, Seguin, TX 78155
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site and found refrigerator is unplugged, after connecting power cycled icemaker and it did not overfill. Observed frost pattern and found it is good. Apartment maintenance describes it being frosted over (not defrosting) Will need to bring back defrost controller and thermistor to correct issue, no water leaks from connections at time of service. Left refrigerator disconnected from power in order to speed up the replacement of parts next visit; ordrng 1 W11174836 (CONTROL) and 1 WPW10384183 (thermistor)"

Near Rialto Blvd, Austin, TX 78735
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived on job for complaints of frost in freezer. Gasket not sealed inner top. Heat up gasket so it will set.

Near FM 775, Seguin, TX 78155
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL KRFC704FBS01 "Arrived on sote for ice freezing up in ice bucket causing no despensing. Found ice maker cracked causing water to freeze. Replaced ice maker and tests good, found ice around plate surrounding, replaced plated and tested good, no leaks on site . Job complete"

Near Mason Ranch Dr, Georgetown, TX 78628
Thomas L.

Thomas L.

DRYER GE GTD33EASKWW Arrived on site for no operation. Dryer would run for about five seconds and then stop. The felt on the door came loose and was causing the motor to bind and shut off. Replaced and unit test correctly. Dryer and venting are clean.

Near FM1209, Bastrop, TX 78602
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH32517AB2 Arrived on site for sparking during operation. Found that all 4 shelf supports have some damage due to rack sparking against wall. Visited with the customer about causes and results of rack touching the metal walls. He is going to let his wife decide whether to use the microwave without the rack or other options.

Near Tyrah Ln, Bastrop, TX 78602
Thomas L.

Thomas L.

WASHER MAYTAG MTW6700TQ0 arrived on site for unit displaying failure codes. Tested unit and F 54 was displayed. I looked under unit to find that the seals are leaking onto the rotor and stator . Bearings are extremely noisy causing extra friction causing the F 54 failure code.

Near Marburger St, Smithville, TX 78957
Robert J.

Robert J.

WASHER WHIRLPOOL WFW92HEFC0 Arrived on job for complaints of not dispensing. Found the cartridge not working. Replaced dispenser and ran diagnostics.

Near Lake Ridge Dr, Seguin, TX 78155
Steve C.

Steve C.

WASHER AMANA NTW4516FW2 Arrived on site for the unit will not start. Tested the unit and found the unit will turn on. Tested the unit in diagnostics and received no error codes. Found the unit was shaking a lot during spin cycle. Adjusted the leveling feet and unit works properly. All water connections were dry at the time of service.

Near Chapel Rd, Woodway, TX 76712
Steve C.

Steve C.

DRYER WHIRLPOOL WET3300XQ0 Arrived on site to unit bracket pulley due to noise. Replaced the part and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near N 43rd St, Waco, TX 76710
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JF42NXFXDW05 "Arrived on site for customer complaint of ice maker not working, I tested ice maker, module turned over 1/4 turn, found faulty ice maker. I replaced ice maker, unit tested good."

Near Vistancia Dr, Dripping Springs, TX 78620
Jerry C.

Jerry C.

DRYER WHIRLPOOL WHD5090GW0 WHD5090GW0 Arrived to inspect no operation. The unit would not start and displayed F1. I performed the tests within the service manual and determined the control to be the issue. Office to order the control and motor it needed. The unit is stacked and will require two technicians. No lint observed in chassis. Office to contact the customer to arrange return service. ; ordrng 1 CNOTES (2 TECHS) and 1 W11088562 (motor-drve) and 1 W11239098 (ACU)

Near Georgetown, TX 78626
Brandon C.

Brandon C.

DISHWASHER MAYTAG MDBH989AWS2 "Arrived on site to replace control panel, I replaced control panel, unit tested good."

Near Lomita Dr, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for freezing in fresh food and frost forming in freezer. Found damper not fully closing,replaced damper control. Found gaps in liner in freezer compartment added adhesive to gaps checked door seal good."

Near Arcilla Street, Austin, TX 78741
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRMF706EBS01 "KRMF706EBS01 Arrived to inspect noise. The noise described by the customer appeared to be a fan with ice that had formed close to the blades and causing the issue. The customer said it would stop for a limited time when the rc doors were opened, indicating the issue was with the ic maker housing fan. I tested within service test mode and all other fans worked well, but the ice maker housing fan was quite weak. The ice bin assembly had broken due to freeze/thaw cycles caused from a mismounted ice maker housing folding the ice bin door. Office to order ice box fan, valve, ice container and bin door. No leaks observed during service.; ordrng 1 W10786952 (valve) and 1 W10846539 (ICE BOX FAN) and 1 W11129522 (ice-contnr) and 1 W11162119 (ICE BIN DOOR)"

Near County Rd 304 E, Jarrell, TX 76537
Jonathan  S.

Jonathan S.

OVEN MAYTAG MEW7627AS01 "Arrived on site for oven door stuck on lock position. Customer stated that they had pulled unit out and unplugged. Found unit had no mounting screws. Removed top door to access lock. Unlocked door and removed door. Pulled unit out to test voltage at receptacle. Found unit was hard wired in and no junction box (see SD-QUICKPIC). Gained access to fuse, tested fuse and found opened. Removed failed thermal fuse and installed new. Added temporarily mounting screws. Powered unit on and performed diagnostics mode. Tested door locks, upper and lower fans. Ran factory reset and tested all heating operations. All tested good."

Near Lake Bluff Cove, Round Rock, TX 78665
Arthur B.

Arthur B.

DISHWASHER GE GLD5600N10BB Arrived onsite for customer complaint of dishwasher not cleaning dishes and water leaking from bottom. Tested unit and found unit dripping from supply elbow that connects to the valve. Also found dishwasher motor not pumping water out to clean dishes. Unit will need new motor assembly and valve. Advised customer that authorization use be obtained before we can proceed. OF to R/S. ; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WD26X10053 (mechanism asm)

Near Lindsey Dr, Copperas Cove, TX 76522
Jonathan  S.

Jonathan S.

ICE MACHINE WHIRLPOOL KUID508ESS1 "Arrived on site for ice machine not working and making abnormal noises. Performed diagnostics mode and found valve getting voltage and not filling reservoir. Disconnected water line from valve and tested found solenoid not opening to release water. Removed failed valve and installed new. Tested operation and found valve activating and releasing water but not fill reservoir. Removed water filter and tested. Found customer not using correct filter brand. Removed filter and tested . Spoke with customer on name brand filter Every Drop. Found customer was on filtration system and does not need filter. All tested good, no water leaks present."

Near Roundville Ln, Round Rock, TX 78664
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDBM "Arrived on site ice maker not working. Customer stated that last company that was out replaced ice maker and harness. Inspected ice maker and found cubes stuck towards back of bell arms. Removed cubes and monitor cycle, did not advance. Found cubes sticking in front. Removed ice maker assembly and found ice maker not in correct position. Corrected ice maker and checked harness and grounds, all checked good. Installed ice maker and advanced ice maker cycle. All tested good, no water leaks present."

Near Guana Cay Dr, Round Rock, TX 78664
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Arrived on site for refrigerator, when dispensing water unit will beep 3 times. Gained access to filter housing and removed off brand filter. Reset filter status and tested dispenser without filter. Operated as designed. Called tech support and spoke with Andrew (SR# 7723664895). He stated it was a filter indicator replacement. Recommend name brand filter replacement every drop. All tested good, no water leaks present."

Near Sweetgum Ln, Round Rock, TX 78664
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for refrigerator making noise, Performed diagnostics mode and found noise consistent with compressor when running. Gained access to compressor/ condenser found noise was from condenser tubing made minor adjustment to tubing, Performed diagnostics mode again, noise was no longer present. Tested all other operations, all tested good and no water leaks present."

Near Chandler Creek Blvd, Round Rock, TX 78665
Steve C.

Steve C.

WASHER GE GTW330ASK4WW Arrived on site for the unit is not working properly. Tested the unit and found no error codes. Unit is working properly and no water connections to the unit.

Near N Interstate 35 Frontage Rd, Waco, TX 76706
Steve C.

Steve C.

WASHER GE GFW450SPM1DG Arrived on site for the unit will not drain. Tested the unit and found the pump will just make a humming noise. Replaced the pump and tested the unit. Unit works properly and no water connections to the unit.

Near N Interstate 35 Frontage Rd, Waco, TX 76706
Steve C.

Steve C.

WASHER MAYTAG NTW4516FW2 Arrived on site for the unit is making a humming noise. Tested the unit and found the drain pump is making the noise. Removed the drain pump and it’s defective due to sand. Replaced the pump and calibrated the unit. Unit works properly and unit is not connected to water connections.

Near Hatch Rd, Lorena, TX 76655
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL GU1200XTLQ1 "Arrived on site for customer complaint of smell, found control was faulty, ordering control. ; ordrng 1 WP8564543 (cntrl-elec)"

Near Rimrock Dr, Austin, TX 78738
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site. Checked for dispenser issues. Found dispenser motor bad. Replaced dispenser assy and cycled, all functions tested ok. No leaks present. Job complete."

Near Anthem Ln, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to test unit for not washing. Test unit and found wash motor not coming on. Motor getting power but not responding, replaced sump and motor test unit and unit test good job complete no leaks present at this time."

Near Knockfin Drive, Austin, TX 78744
Brandon C.

Brandon C.

RANGE JENN-AIR JJW9530DDP "Arrived on site for customer complaint of oven over heating, I tested oven sensor, sensor tested good, found faulty control board, ordering control. ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WP74009719 (cntrl-elec)"

Near Doswell Ln, Austin, TX 78739
James C.

James C.

REFRIGERATOR WHIRLPOOL WRR56X18FW01 "Arrived on site and found when recovering refrigerant from system that there was still a full charge. Installed new compressor, stub and dye drier. Vacuumed system to remove contaminates and test for leaks. Found no leaks and charged system with 4.8oz 134a and tested. Unit cooling properly and has good frost pattern. Instructed customer that the unit would take 24 hours to reach proper temp. Job complete"

Near Spotted Eagle Dr, Leander, TX 78641
Al R.

Al R.

WASHER WHIRLPOOL CAE2745FQ0 "Arrived to inspect washer leaking. I ran the unit through diagnostic test mode and received no error codes. After running the diagnostics on the unit I leveled and tested the unit several times and found no leaks from the tub, drain hose and water valves. The washer was off balance , so I leveled the unit I reassembled the unit and all water lines were dry at the time of service"

Near Bundrant Dr, Killeen, TX 76543
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite for customer complaint of light in RC section not coming on. Found door switch lever in LH side of RC section broke. Removed and replaced door switch. Tested unit. Light now comes on and off and intended. No other issues found. All water connections were dry at time of service.

Near Norton Dr, Killeen, TX 76542
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Arrived onsite for customer complaint of SxS refrigerator not dispensing water and freezing items in RC section. Found water supply line frozen. Was able to steam line and clear the line of ice build up. Tested water. Water now dispenses as intended. Also found RF section set to max cool. Set all setting to recommended settings. No other issues found. All water connections were dry at time of service.

Near Chisholm Trail, Killeen, TX 76542
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived to install previously ordered part. I removed the ice bin assembly access and noticed the button to free the ice bin from the unit was broken. I removed and replaced the ice bin assembly and tested the unit. The unit tested as designed.Job Complete

Near Morning Star Ln, Killeen, TX 76542
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site and completed LP conversion successfully.

Near Decker Creek Dr, Manor, TX 78653
Wesley P.

Wesley P.

RANGE KITCHENAID KSEG700ESS0 Arrived on site and found discontinued filter board blown behind unit. Called techline and spoke to sterling. Was advised that filter board must be used to complete a repair. Ordering filter board and returning with other parts. ; ordrng 1 9757047 (FILTER BOARD) and 1 PARTSRESEARCH

Near Co Rd 464, Elgin, TX 78621
Al R.

Al R.

DISHWASHER WHIRLPOOL DU840SWLT0 "Arrived to inspect dishwasher not filling up with water, not washing. I inspected the unit and discovered there was no float dome, the spray housing was damaged. I checked the in coming water supply to the dishwasher and discovered a damaged and leaking supply line from the residence. I informed the tenants to consult with a plumber to get the issue fixed with the water supply valve. Unit had multiple parts missing that manufacture does not make anymore.Job Complete"

Near Orts Dr, Killeen, TX 76542
Al R.

Al R.

RANGE WHIRLPOOL WGE745C0FH00 Arrived to inspect LF burner sticks on. I confirmed the complaint and removed and replaced the switch. I tested the unit and unit tested as designed. On low burner did not stick on like before the replacement.JOB COMPLETE.

Near Tank St, Copperas Cove, TX 76522
Al R.

Al R.

WASHER WHIRLPOOL CAE2745FQ0 "Arrived to inspect washer leaking. I ran the unit through diagnostic test mode and received no error codes. After running the diagnostics on the unit I leveled and tested the unit several times and found no leaks from the tub, drain hose and water valves. The washer was off balance , so I leveled the unit I reassembled the unit and all water lines were dry at the time of service"

Near Bundrant Dr, Killeen, TX 76543
Arthur B.

Arthur B.

WASHER ROPER WTW4616FW2 Arrived onsite for customer complaint of top load washer leaking from bottom and not draining properly. Found water valve housing cracked. Checked drain pump and found fins not moving. Removed and replaced drain pump and water valve. Reassembled and tested. Unit now fills and drains as intended. All water connections were dry at time of service.

Near Taree Loop, Killeen, TX 76549
Al R.

Al R.

DRYER WHIRLPOOL WED8500BW0 "Arrived to inspect dryer check vent light on. I confirmed the complaint and removed the lint catch, vent hose from the back of the dryer and also from the wall. Unit had positive airflow . After venting the dryer into the room, the check vent light went off. Job complete."

Near Whippoorwill Rd, Killeen, TX 76542
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer not spinning water out of clothes. Performed diagnostics mode and checked fault code history. Found fault code F7-E6. Tested resistance on motor at control and found within range. Tested shifter motor resistance at control and found within range. Called tech support and spoke with Steve (SR# 7723666883). He stated to replace control. Removed control and installed new. Per automatic test cycle. All tested, no water leaks present. Customer with customer on load size and user care guide."

Near Bonnet Blvd, Georgetown, TX 78628
James C.

James C.

OVEN WHIRLPOOL WFG515S0ES1 Arrived on site and installed new burner and igniter. Tested for proper operation and found unit working properly. Job complete

Near Pine Island, TX 77445
James C.

James C.

DISHWASHER WHIRLPOOL ADB1400AGS1 Arrived on site and customer explained the unit was not drying properly and water is beading on door and tube. Also customer concern of the unit tipping forward when door opened. Found tipping due to the feet sliding on the tile and the side mounts are acting as a pivot point. Instructed customer that due to the granite countertops that a mounting bracket would have to be installed to mount dishwasher from the top to correct the dishwasher pivoting issue. I ran diagnostics and found no faults and all functions of unit test good. Instructed customer on best practices for best drying and that rinse aid should be used to help water run off of surfaces to assist with drying. Unit working as designed. Job complete

Near Appalachian Trail, Leander, TX 78641
Arthur B.

Arthur B.

DRYER MAYTAG MEDB835DW4 Arrived onsite for customer complaint of dryer making squealing noises when tumbling. Removed bulkhead and found drum wheels in the rear seized. Removed and replaced wheels using dryer repair kit. Reassembled and tested. Dryer now tumbles and heats as Intended. Dryer vent and lint trap was clean of lint at time of service.

Near Gracie Ct, Harker Heights, TX 76548
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW1 Arrived onsite to remove and replace actuator on top load washer from prior visit’s diagnosis. Removed faulty actuator and installed new replacement. Reassembled and calibrated unit. Unit calibrated successfully. No other issues found. Skyped JB to collect payment since she is not home. All water connections were dry at time of service.

Near Grizzly Trail, Harker Heights, TX 76548
Arthur B.

Arthur B.

DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of dryer not heating and not collecting lint. Tested unit and found no heat. Removed bake panel and found element with no continuity. Removed and replaced element. Reassembled and tested unit. Found house venting clogged at roof causing poor drying as well. Advised customer and will have venting cleaned. No other issues found. Dryer lint clean of lint at time of service.

Near Purple Sage Dr, Belton, TX 76513
Kevin B.

Kevin B.

COMPACTOR WHIRLPOOL TU950QPXS2 "Arrived on site and replaced compactor container diagnosed on previous visit, after replacement drawer is now operating properly. Job complete"

Near Doswell Ln, Austin, TX 78739
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW7300DW1 "Arrived on site and inspected washing machine and found No water is entering washing machine on cold , found harness connection is not secure to control board and after correcting all function has returned. No water leaks from connections at time of service, job complete"

Near S Lamar Blvd, Austin, TX 78704
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL GS6NVEXSL00 "Arrived on site and found ice dispenser motor has failed, replaced motor and it is now operating properly. no water leaks from connections at time of service, job complete"

Near Live Oak Loop, Buda, TX 78610
Al R.

Al R.

WASHER WHIRLPOOL CAE2745FQ0 "Arrived to inspect washer leaking. I ran the unit through diagnostic test mode and received no error codes. After running the diagnostics on the unit I leveled and tested the unit several times and found no leaks from the tub, drain hose and water valves. The washer was off balance , so I leveled the unit I reassembled the unit and all water lines were dry at the time of service"

Near Bundrant Dr, Killeen, TX 76543
Brandon C.

Brandon C.

RANGE WHIRLPOOL GGE388LXS01 "Arrived on site to replace upper oven bake element, I replaced bake element and connector, unit tested good."

Near Apache Forest Dr, Austin, TX 78739
Kevin B.

Kevin B.

DRYER WHIRLPOOL NED4655EW1 "Arrived on site and found harness to heating element is disconnected, after correcting also found vent to exterior has no airflow. Recommended to customer that apartment maintenance be contacted, it will need to be cleared/cleaned before dryer should be used again. Job complete"

Near Overpass Rd, Buda, TX 78610
Diego G.

Diego G.

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site. Replaced latch and gasket for upper oven. Ran both ovens and clean cycle, all checked OK. Job complete"

Near Ridge Arbor Rd, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for no water. Found fresh food door not closed,tenant has soda case on top of unit causing door not to close,setting set to coldest setting. Water valve energized when dispensing diagnosed frozen water tank tenant will need to defrost unit 24hrs."

Near Estancia Pkwy, Austin, TX 78748
Al R.

Al R.

WASHER WHIRLPOOL WTW8540BW "Arrived to inspect HC on display panel. Attempted to duplicate the issue, but could not get an HC. Checked service Matters and no HC exists. Service tested the unit and unit tested as designed. All water lines were dry at the time of service."

Near Whippoorwill Rd, Killeen, TX 76542
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTM354ESS3 Arrive d on site for broken despencer. R&R despencer and tested good. No leaks on site

Near Gentle Winds Ln, Round Rock, TX 78681
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL DU810SWPU3 Arrived on site for dishwasher not draining . Found both sides of sink clogged up . Customer will need to fix sink issues . Informed Lisa she will need to get a plumber to fix draining issues with sink . No water leaks detected@ time of service . Job complete .

Near Collingsworth Dr, Austin, TX 78753
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL KUDC10FXSS5 "Arrived on site for DW just going into drain . Ran diagnostics got 6-6,10-1,6-1,8-2. Checke all sub component all checked normal . Found tric fuse on control board bad . . Ran diagnostics cycle no error codes and all functions are working normal . No water leaks detected .

Near Karen Ave, Austin, TX 78757
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site for unit not drying properly . Ran diagnostics cycle . No error codes , unit is heating up. Resident is not using rinse aid . No water leaks detected at time of service . Job complete ."

Near Sugaree Ave, Austin, TX 78757
Kevin B.

Kevin B.

WASHER MAYTAG MVWB955FW1 "Arrived on site and found customer is still experiencing water leaking from the front left corner. Techline Has been called twice before for this issue, we have previously replaced all fill cups/fill nozzles, valves and tub ring. This represents all of the water flow parts on the washer. Called tech line again and reported the issue but they do not have any further recommendations for replacement of parts that will correct the customers experience. Spoke with CS Who will discuss the situation with trade partner SR7723631643"

Near Broten St, Austin, TX 78748
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW "Arrived on site and found error codes for Motor unable to reach target rpm, basket speed fault. I found clothing item caught and after clearing washer will spin properly. Ran a calibration cycle and all functions are operating properly. No water leaks from connections at time of service, job complete."

Near Arboles Cir, Austin, TX 78737
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL DU1145XTPB9 "Arrived on site for customer complaint of dishwasher not coming on after power outage, found power switch to dishwasher was off, I turned the switch on, unit tested good."

Near River Oaks Rd, Blanco, TX 78606
Brandon C.

Brandon C.

ICE MACHINE WHIRLPOOL KUID508ESS1 "Arrived on site for customer complaint of no ice production, found faulty condenser fan motor, I replaced motor, unit tested good."

Near Blanco, TX 78606
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDBH949AWW1 Arrived on site to test unit for door not closing. Test unit and found door hitting cabinet on right side. Removed anchors moved unit to left and door closing correctly. Secured unit back and unit test good no leaks present at this time. Job complete

Near Huddleston Ln, Austin, TX 78748
Diego G.

Diego G.

OVEN WHIRLPOOL WOD93EC0AS05 "Arrived on site. Check for oven issues. Found ovens running hotter than usual. Verify bad sensors. Replaced upper and lower sensors and cycle, all functions tested OK. Job complete"

Near High Forest Dr, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS27CXMS3 "Arrived on site for dispenser ui issues. Found touch pad on ui unresponsive. Diagnosed unit will need ui control. Installed new ui control,powered unit on tested touchpad unit working as designed."

Near Buckeye Trail, West Lake Hills, TX 78746
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site for noise issue. Compressor and fans running noise from compressor and fans are normal operating sound no functional issues with compressor or fans. Adjusted compressor support brackets to prevent vibrating noise,adjusted wheel hinges."

Near Walsh Tarlton Ln, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT318FZDM00 "Arrived on site for refrigerant leak. Cut cap tube no refrigerant in system,replaced compressor,evaporator and installed a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec. Let pressures equalized unit kept pressures,powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Parts covered by AUTHO customer responsible for labor."

Near Canterbury St, Austin, TX 78702
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site for loud noise from oven while heating . Ran diagnostics all functions are normal , no error codes . Pre heated oven to 350 and let it run awhile , then bumped it to 400. Only noise evident is normal metal expansion from liner heating up. Job complete ."

Near Sugaree Ave, Austin, TX 78757
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for cooling issue. Found fresh food evaporator incased in ice. Diagnosed fresh food evaporator not defrosting. Removed cover defrosted evaporator installed harness assembly that includes fan and thermistors. Secured thermistor to suction in correct location with a zip tie,secured cover with 2 screws behind air tower and 2 in front. Replaced faulty ice door unit working as designed."

Near Springfield Dr, Austin, TX 78744
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for damaged handles found fresh food and freezer damaged. Removed both handles installed new handles unit working as designed.

Near Crepe Myrtle Dr, Austin, TX 78744
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site and found unit with broken latch. Replaced latch. Now unit is operating as designed.

Near Hat Bender Loop, Round Rock, TX 78664
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT710PAYM4 Arrived onsite and installed pads.

Near Needle Pine Dr, Round Rock, TX 78664
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for the unit is leaking water. Tested the unit and found the water is leaking from the filter head. Found the valve in the filter head is defective. Replace the filter head and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Sun City, TX 78628
Arthur B.

Arthur B.

DRYER GE GTD33GASK0WW Arrived onsite for customer complaint of dryer drum not turning. Removed top and found belt came off pulley. Secured belt back on pulley. Reassembled and tested. Unit now tumbles and heats as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Stillman Valley Rd, Florence, TX 76527
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site and tested operation. Found ice maker has failed and will not jump start. Installed new ice maker and found ice maker fill valve has failed too. Installed new valve and tested operation. Unit working properly. Job complete

Near FM 243, Bertram, TX 78605
Robert J.

Robert J.

WASHER WHIRLPOOL WETLV27FW0 Arrived on job to replace motor and agitator. After replacement test operation.

Near Sundance Parkway, New Braunfels, TX 78130
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on job for complaints of breaker shutting off. Check and test door switches operation normal. Test 120 supply it’s good.

Near Creekside Way, New Braunfels, TX 78130
Diego G.

Diego G.

ICE MACHINE KITCHENAID KUIS18PNZW2 arrived on site. Check for pump issues. Found circulating pump locked up. Replaced circulating pump and still same issue. Called tech-support and verified no volts going to pump. They are recommending replacing pump harness to repair unit. Office to rescheduleFile#7723633294; ordrng 1 CNOTES (CNOTES ) and 1 W10460856 (harness) and 1 W10764770 (HARNESS )

Near Lakeview Blvd, New Braunfels, TX 78130
Robert J.

Robert J.

WASHER WHIRLPOOL CAE2745FQ0 Arrived on job to replace wire harness. After replacement test washer operation normal.

Near Arndt Rd, New Braunfels, TX 78130
Robert J.

Robert J.

DRYER MAYTAG MEDB765FW0 Arrived on job to replace striker and door. Replaced striker and inner door. Operation normal.

Near Olive Hill Dr, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS331FDDM01 Arrived on site for no leds in fresh food or freezer diagnosed failed main led control and freezer led. Installed new led controls powered unit on unit working as designed.

Near Estancia Pkwy, Austin, TX 78748
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WFG530S0ES0 "Arrived on site to install previous diagnosed parts. Removed failed door gasket and installed new. Gained access to control and removed failed control and installed new. Tested voltage at socket and found failed bulb, not covered under warranty. Measured temperature on bake cycle and monitor temperature on control. Found correct. Tested cooktop burners. Called tech support and spoke with Dustin on door getting hot (SR#7723625059). He stated that door can almost get as hot as oven and stated to advise customer of door and oven vent. Advised customer on door and vent. Spoke with customer on replace light bulb. All tested good."

Near Sandy Brook Dr, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED75HEFW1 "Arrived on site for dryer making rumbling noise. Performed diagnostics and tested in normal run mode. Sound if noise was coming from back guide wheels. Replaced guide wheels, pulley and belt. Assembled unit and tested, found same results. Disassembled unit, replaced motor and blower wheel. Assembled unit and tested. Unit tested good. Moved washer about 10 inches away from wall to unplug unit. Noticed drain line was not tied in, added zip tie to drain line. All tested good."

Near Madison Ct, Round Rock, TX 78681
Leonardo C.

Leonardo C.

DISHWASHER GE GSD6600G02WW "Arrived on site to test unit for leaking. Test unit and found unit not draining. Test unit and found bad drain motor, drained motor burned out due to drain motor being clogged. Will need to order new drain motor WD26X10016 this will continue happening due to food getting clogged in drain motor. Will need autho ; ordrng 1 WD26X10016 (DRAIN PUMP )"

Near Hometown Pkwy, Kyle, TX 78640
Arthur B.

Arthur B.

WASHER LG WM4270HWA "Arrived onsite for customer complaint of fabric softener not dispensing on front load washer. Removed top and tested unit. Upon testing, found 3 way cold valve not opening. Advised customer that valve needs replaced. Quote customer 5220FR2075L (3 Way Valve) . Removed and replaced valve. Reassembled and manual tested. Found all valves open as intended. No other issues found. All water connections were dry at time of service."

Near Dome Peak Ln, Georgetown, TX 78633
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFC2290REM00 "Arrived on site. Check for noise issues. Found evaporator fan motor making noise. Adjusted evaporator fan motor and cycle, all functions tested OK. No leaks present. Job complete"

Near Tempranillo, Canyon Lake, TX 78132
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KUDE70FXSS5 "Arrived onsite for customer complaint of lower dishwasher rack wheels broke off. Confirmed issues. Removed old wheels and installed new assemblies. Reassembled. Lower rack now slide in and out easily. No other issues found. All water connections were dry at time of service."

Near Co Rd 262, Georgetown, TX 78633
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "KRMF706ESS01 Arrived to instal parts. I removed the sealed system components and then the damaged condenser. I installed the condenser dye drier and service port and then reinstalled the compressor. I vacuumed the system and after it held vacuum, charged it with the mfg prescribed amount of refrigerant. I replaced the right roller, but found the left was the correct part number, but had a right side in it. Operational test good, no leaks observed during service."

Near Prestancia Dr, Austin, TX 78717
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for customer complaint of unit not producing ice, I found debris in water line coming from he house causing intermittent issues with unit not making ice and unit not dispensing water. I cleared the water line and showed customer my findings."

Near Crosswind Drive, Blanco, TX 78606
Lou S.

Lou S.

WASHER WHIRLPOOL WTW5800BW0 "arrived on site to inspect washer not rinsing on any cycle. Upon further inspection, I placed the unit in diagnostics and tested and it showed error code F0E2–over suds condition. I cleared the code and continued with testing. The unit operated as designed with no error codes at the end of diagnostics. I placed the unit in manual test mode and ran it on low and high spin and the unit spun as designed. Once the tub stopped, I tested the tub by turning it by hand and it freely spun. The customer advised test she washes with hot water. I advised the customer that using too much detergent with hot water will cause the unit to not spin all of the detergent/water out of the clothing and that they needed to cut back on detergent use. I made recommendations to other use and care tips as well. No water leaks observed during service, job completed."

Near Hatch Rd, Cedar Park, TX 78613
Wesley P.

Wesley P.

WASHER MAYTAG MVWB855DC3 Arrived on site and found water temp faults. And long fill. Found hot water valve not opening during activation. Ordering valve to repair. ; ordrng 1 W10758828 (valve)

Near Vintage Dr, Round Rock, TX 78664
Lou S.

Lou S.

WASHER MAYTAG MVWC360AW0 "arrived on site to inspect washer spin cycle not working. Upon further inspection, the customer advised that they believe that the unit is not spinning like it should as she as to run the unit on an extra spin and drain to get the clothes to where they aren’t as wet. I placed the unit in diagnostics and tested and error code F8E5-hot and cold reversed appeared. I cleared the code and continued with testing. The unit operated as designed with no error codes at the end of testing. I placed the unit in manual test mode and tested the cold water valve and hot water was dispensed and when I tested the hot water valve, cold water dispensed. I advised the customer of my findings. I removed the hose connections from the valve and found that the spigots were crossed at the wall. I switched the connections so that the hot was connected to the hot and cold to cold. I tested the unit again and it was operating as designed. I have found nothing mechanically wrong with thi

Near Valk St, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher top rack falling off of track. Inspected unit and found stopper had came off. Replaced stopper and tested rack. Performed diagnostics mode, no error codes. Spoke with customer on user care guide. All tested good, no water leaks present."

Near Kenney Fort Crossing, Round Rock, TX 78665
Arthur B.

Arthur B.

COOKTOP KITCHENAID KGCK306VSS01 Arrived onsite for customer complaint of gas cooktop has orange flames when in use. Asked customer if using a humidifier and customer said yes. Advised that orange flames are just the gas collecting the inpurities in the air and is considered normal. Cooktop works as intended. No gas leaks detected at time of service.

Near Cold Springs Dr, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "Arrived on site for refrigerator RC freezing food items. Customer stated that items in deli drawers are freezing Found vent being blocked forcing air to bottom. Inspected unit and checked temperature settings. Performed diagnostics mode and tested all operations, no faults found. Removed deli drawer and inspect air tunnels and found left one was being block, looked like whirlpool blue shipping tape. Removed tape and tested. All tested good, no water leaks present."

Near Kenney Fort Crossing, Round Rock, TX 78665
Robert J.

Robert J.

DRYER GE GTD65EBSJ3WS Arrived on job for complaints of noise. Sound only after heater has been running awhile. Need rear heater assembly and bearing.; ordrng 1 WE11X21156 (HEATER ) and 1 WE3M33 (shaft & bracket ass')

Near Champions Cir, Wimberley, TX 78676
Arthur B.

Arthur B.

OVEN KITCHENAID KODT100ESS00 Arrived onsite to remove and replace light assembly on upper wall oven. Removed faulty assembly and installed new replacement. Reassembled. Tested unit. Light now comes on as intended. No other issues found.

Near Rio Grande Loop, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

OVEN AMANA AWO6313SFW01 Arrived on site for oven gasket frame coming off. Inspected gasket and found metal clips had came off. Removed gasket and installed new. Tested door opening and closing. Tested heating operations. Spoke with customer on user care guide. All tested good.

Near Shady Hillside Pass, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

MICROWAVE AMANA AMV2307PFS0 Arrived on site to install previous diagnosed parts. Gained access harness and socket. Tested voltage at socket and found within range. Removed socket and found bulb had broken off in socket. Removed bulb and installed new. Wired harness in and tested unit. All tested good.

Near Leonardo Dr, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

DISHWASHER GE GDF510PSJSS "Arrived on site for dishwasher, silverware tray flap not staying in place. Removed silverware tray and inspected flap. Found not in correct location on tray. Inspected part, nothing broken. Corrected flap and tested. All tested good, no water leaks present."

Near Lunata Way, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS315SDHB00 "Arrived on site to install previous diagnosed parts. Removed failed UI and installed new. Installed ice container. Removed broken ice container and installed new. Cycled ice maker and cycled completed and ice dropped. All tested good, no water leaks present."

Near Cliffbrake Way, Georgetown, TX 78626
Tyler B.

Tyler B.

VENTHOOD WHIRLPOOL WVW57UC6FS1 "Arrived on site for noisy fan. Found power cord stuck in vent causing to rub on blower, removed cord and tested good"

Near Round Rock, TX 78681
Kevin B.

Kevin B.

WASHER WHIRLPOOL WET4027EW1 "Arrived on site and found gearcase is leaking, replaced gear case in verified all function is normal. No water leaks from connections at time of service, job complete."

Near Manchaca Rd, Austin, TX 78745
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED75HEFW1 "Arrived on site and found left-hand side of dryer cabinet has been dented in. Removed top of dryer and straightened cabinet and it is no longer making contact with the drum when spinning. Dryer is now operating properly, job complete"

Near Tecoma Circle, Austin, TX 78735
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS315SNHB00 Arrived on site for no ice condition. Removed and replaced failed icemaker. All water connections were dry.

Near Kingsland, TX 78639
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "arrived on site for refrigerator with no ice. Upon further inspection, I tested temps in the rc and fc sections. RC=40 degrees/FC=5 degrees. I placed the unit in diagnostics and tested modes 56 and got E2 so I tested mode 59 and the ice maker motor did not come on and the part did not harvest. The customer agreed to the repair and paid in full. I am ordering the ice maker, which is an Expart and the office will schedule return service. I advised the customer ad he was okay with it. No water leaks observed during service.; ordrng 1 W11294907 (ICE MAKER)"

Near Pecan Bayou Drive, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "arrived on site to inspect refrigerator not cooling. Upon further inspection, the customer advised that this unit is the second unit they’ve had as whirlpool replaced the first unit. Using my multimeter, I placed my thermal lead in the rc section ad tested temps. My reading was 50 degrees. I tested the fc section and my reading was 3 degrees. I opened the rc doors and removed the crisper tray and found a large block of ice on the Evap cover. I found gapping between the rc section cabinet and the chassis. I pulled the unit from its place ad removed the back cover and found that the drain tube was badly gapped. Using manufacturers approved silicone, I sealed the gap and put the back on and put the unit back in its place. I advised the customer that the unit would need to be defrosted and the Evap cover and evaporator motor assembly would need to be replaced. I advised the customer that the unit is out of warranty and she advised that she wasn’t payin

Near Faubion Trail, Leander, TX 78641
Paul R.

Paul R.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived onsite for the dishwasher not starting. I found the control panel not responding at all. I found 121VAC at the JBox to the machine. I found a bad connection at the control because when I moved the connector the unit powered up. I removed the connector and tightened the spade connectors. I reconnected and ran the diagnostics cycle. There were no stored error codes and the unit completed the cycle and is working as designed. There were no water leaks at the time of service. I found the machine installed below the wood sub flooring and explained to ms that if it ever leaked it would go under the cabinets and the wood flooring causing damage before the leak was ever noticed. I advised ms to have the floor under the machine tiled and raised to the level of the wood. Call complete.

Near Austin, TX 78727
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for unit not shutting off. Found bin thermistor not shutting unit off even when I buried it in the ice. Will order. Customer wished to leave unit running. All water connections were dry.; ordrng 1 WPW10511923 (thermistor)

Near Kingsland, TX 78639
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW8500DC4 "WTW8500DC4 Arrived to inspect noise. After a few minutes of agitation testing, the unit started to squeal loudly, according to wash plate movement. I removed and replaced the gear case and calibrated. The issue was resolved and I removed the aftermarket spacers that had been added to the leveling feet, per mfg direction. Operational test good, no leaks observed during service. The customer had to leave prior to completion."

Near Winged Elm Dr, Cedar Park, TX 78613
Tyler B.

Tyler B.

DRYER WHIRLPOOL GEW9250PW0 Arrived on site for unit changing cycles. Was replacing UI and after several attempts of butting UI to turn on found wrinkle prev button jamming causing the UI to no power up. Worked out of the case. Will need to re order another UI ; ordrng 1 WP8558753 (cntrl-elec)

Near Plantation Dr, Round Rock, TX 78681
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW8500DC2 "WTW8500DC2 Arrived to instal parts. Due to prior issues and the requirement of two complete control and UI installations, I removed and installed both the control and UI. I transferred the clutch p/n W10754448 from 206659 and informed the office. I tested the unit after calibration and noted voltage at the control board connector ranging between 123.2 and 126.4 VAC. Operational test good, no leaks observed during service."

Near Wire Rd, Leander, TX 78641
Jerry C.

Jerry C.

COOKTOP JENN-AIR JGCP436WP02 "JGCP436WP02 Arrived to inspect ignition issue. I found the rear center would cause false ignition when set to the lowest flame height. I found it would work correctly when I verified the setting was high enough the igniter tip was within the corona of the flame. I advised the customer of my findings and they found the solution acceptable. I removed construction debris from within the burner area and tested. Operational test good, no gas leaks observed during service."

Near Westino Way, Leander, TX 78641
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL KRFF507HPS00 Arrived on site for water on freezer gasket and noisy when unit is running . Found leveling feet were not down allowing compressor to rattle . Dropped the feet and unit is quieter now . Adjusted million heater to cut out moisture building up . No water leaks detected at time of service . Job complete .

Near Barrington Way, Austin, TX 78759
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRFC704FSS00 "KRFC704FSS00 Arrived to instal part. I heat formed the replacement gasket and corrected shipping folds. I removed the failed existing gasket and installed the replacement. I verified correct sealing and tested. Operational test good, no leaks observed during service. The customer was not available to sign the receipt."

Near Bohica Way, Cedar Park, TX 78613
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL KDTM354EBS3 "KDTM354EBS3 Arrived to inspect burning odor. I found debris stuck to the element at the front right of the element and removed it. Service test mode showed F8E1 and F8E2 stored in memory. The customer was using tablets within the unit and I advised them to use a liquid and a good starting point with pre-rinsing would be one tablespoon. I cleared the codes and tested. The unit operated with all functions present and I did not detect an overly concerning odor, considering the debris that had been removed from the element. Operational test good, no leaks observed during service.

Near Fair Oaks St, Leander, TX 78641
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL MEDB765FW0 "Arrived on site for dryer not heating. Performed temperature test on time dry and high heat with vent on, found temperature did not get above 100°. Gained access to element and fuses. Tested unit again while monitoring heating cycle. Found when fist starting heater will cycle and not come back on. Replaced high limit thermostat and thermistor and tested, same results. Called tech support and advised to replace control. Removed failed control and installed new. Tested unit and found same resistance. Tested voltage from motor and found centrifugal switch not closing to send voltage to element. Will need to replace motor and blower wheel. Returning with thermal cut-off on hand. Schedule return for Wednesday the 12th. ; ordrng 1 279973 (cutoff-tml) and 1 WPW10349492 (BLOWER WHEEL) and 1 WPW10508324 (MOTOR)"

Near Estefania Ln, Round Rock, TX 78665
Thomas L.

Thomas L.

REFRIGERATOR GE GSH25JSTASS "Arrived and installed rc door parts, dispenser part, and ice bin slide. All water connections were dry."

Near Hillview Dr, Granite Shoals, TX 78654
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for f6eo error. Lost communication. R&R control and failed test. Found black power wire terminal to micro control not connected in connector. Re-installed pin in connector and reconnected and tests good. Harnesses not needed

Near Nightshade St, Austin, TX 78728
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to replace defrost heater, I replaced heater tested good."

Near Brushy Top Trail, Blanco, TX 78606
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL KUID508ESS2 "arrived on site for thin ice condition. All operations were normal but freeze cycle is cutting off premature as well as fill level is too low. When I add extra water to reservoir, unit makes a proper thickness slab. Contacted manufacturer and he recommended replacing water valve. I requested to be able to replace user interface as well and was told that was fine. DaveSR# 7723633530; ordrng 1 W10865633 (cntrl-elec) and 1 W10897719 (valve)"

Near Colina Cove Dr, Kingsland, TX 78639
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325SDHB02 Arrived on site for unit not turning on failed control. R&R control and tested good

Near Pflugerville, TX 78660
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for no water , R&R valve and reservoir and tests good no leaks on site"

Near W Noton St, Pflugerville, TX 78660
Kevin B.

Kevin B.

WASHER MAYTAG MTW5740TQ0 Arrived on site and found where the washer is set into a spin the agitator will spin but the basket doesn’t move. Will need to bring back drive block and have basket on hand to ensure repair on the next visit. No water leaks at time of service. ; ordrng 1 W10389328 (basket & bal ring) and 1 WP389140 (drive block)

Near Austin Highlands Blvd, Austin, TX 78745
Robert J.

Robert J.

RANGE WHIRLPOOL WFE540H0ES1 Arrived on job for complaints of broiler not working. Relay on control failed. Replaced control and test.

Near Spruce St, San Marcos, TX 78666
Al R.

Al R.

MICROWAVE MAYTAG MMV6190DS1 "Arrived to inspect microwave not heating. Confirmed the complaint and removed the unit and replaced the magnetron. I tested the unit and unit did not test as designed. The 2:00 counted for 2 seconds and then stopped working. I Called tech line and spoke with Robert. File #7723633988. I informed him of my complaint, work performed and outcome. I checked the unit a directed and still got no response. Robert informed me the control board needed to be replaced. Control board malfunction. Customer to call Consumer line to see if they can authorization concession for control board

Near Lois Ln, Kempner, TX 76539
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived on job for complaints of not heating. Found mag shorted replaced magnetron and test still not working. Found the diod shorted and capacitor damaged from diod. Replaced diod and capacitor. Test microwave operation normal.

Near Chicago St, San Marcos, TX 78666
Kevin B.

Kevin B.

DRYER MAYTAG MED6000XW0 "Arrived on site and found although dryer is heating there is no airflow exiting the rear. Disassembled the dryer and found the blower fan is spinning freely. The fan plastic has separated from the threaded piece that attaches to the motor. Removed all the plastic and attempted to use vice grips to hold threaded piece but it would not unscrew from the motor shaft. See pictures

Near Scenic Bluff Dr, Austin, TX 78733
Joseph C.

Joseph C.

WASHER AMANA NTW4516FW1 "Arrived on site for “noisy operation” complaint. Inspected unit and found bent gearcase shaft. Spin basket crooked, as well. Ordering new spin basket. Office will need to set return schedule, due to being out of stock item. No leaks detected, at time of service.; ordrng 1 W10554251 (spin basket)"

Near Brownie Dr, Austin, TX 78753
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site to test unit for not power. Test unit and found panel was locked. Unlocked panel test unit and unit test good no leaks present at this time unit working as designed.

Near Melridge Pl, Austin, TX 78704
Leonardo C.

Leonardo C.

OVEN KITCHENAID KSGG700ESS1 Arrived on site to replaced panel. Replaced panel test unit by heating to 350 and unit test good job complete no leaks present at this time.

Near W Mary St, Austin, TX 78704
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to replaced dispenser. Replaced dispenser test unit for leaks no leaks present. Dispenser opening correctly job complete

Near Terrace Mountain Dr, West Lake Hills, TX 78746
Scott  M.

Scott M.

DISHWASHER UNKNOWN DD24DCTX7 Arrived on site for not draining . Motor is working and can hear a very small tickle in sink . Wateris still staying in tub. Found rotor assy is making a grinding and not very smooth to turn . Ordering rotor . No water leaks detected at time of service . Please call to set up return visit .; ordrng 1 528136P (motor rotor assy 605)

Near Adirondack Trail, Austin, TX 78759
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM354DSS0 "Arrived on site to test unit for panel not working making u it stop. Test unit and found bad panel, replaced panel test unit and unit test good job complete no leaks present at this time"

Near Key West Cove, Austin, TX 78746
Scott  M.

Scott M.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site for gasket breaking again .called tech line Sr 7723638452 . Told to replace gasket but to get it from Plainfield . Did find bottom warped which maybe diverting heat to front of oven . Ordering oven bottom . Please call to set return visit . No gas leaks detected at time of service . ; ordrng 1 W11098799 (BOTTOM)

Near Chelsea Moor, Austin, TX 78759
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8500DW0 "Arrived on site. Checked for off balance issues. Found basket loose. Repositioned basket and tighten down. calibrated unit And cycled washer, all functions tested OK. Instructed customer not to overload the washer. No leaks present. Job complete"

Near Napoli, New Braunfels, TX 78132
Steve C.

Steve C.

WASHER MAYTAG MVWX655DW1 Arrived on site for the unit is making noise still. Tested the unit and found when the unit is spinning it’s not making noise only when agitating. Found the plastic lining on the tub in the wash please are defective And is causing the grinding noise. Unit will need a new inner tub and wash plate. Office will need to reschedule a customer. All water connections were dry at the time of service.; ordrng 1 W10752719 (basket)

Near Racine Trail, Austin, TX 78717
James C.

James C.

DISHWASHER GE GDF640HGM0BB Arrived on site and tested operation. Found dishwasher not draining water. Found knock out for disposal in place causing no drain issue. Removed knock out and unit is now draining properly and no fault codes in memory.

Near E Johnson St, Burnet, TX 78611
James C.

James C.

RANGE GE JS645SL1SS Arrived on site and tested operation. Found front left dual burner stays on high no matter which setting. Found faulty switch to be the issue. Installed new switch and tested operation. Burner tests good. Job complete.

Near Lake Loop, Buchanan Dam, TX 78609
James C.

James C.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site and tested operation. Found drain pump just humming. Removed water and inspected pump. Found piece of glass that stopped impeller from moving and has damaged pump motor. Installed new pump and tested operation. Unit working properly. Job complete

Near Lakeview Dr, Buchanan Dam, TX 78609
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC7AS04 "Arrived on site for customer complaint of oven not heating, I found faulty control, I replaced control unit tested good."

Near Bar J, Johnson City, TX 78636
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL W4TXNWFWT01 "Arrived on site for customer complaint of unit not cooling properly, I found I had hooked up the terminal on the defrost timer to the wrong peg, I hooked up timer correctly, unit tested good."

Near Lonesome Trail, Johnson City, TX 78636
Tyler B.

Tyler B.

DISHWASHER MAYTAG MDBH950AWB "Arrived on site for panel replacement. Replaced panel thought t came with latch handle but it didn't, will need ha doe to complete ; ordrng 1 CNOTE (PART AUTHO) and 1 WPW10130695 (latch)"

Near Katzman Dr, Austin, TX 78728
Wesley P.

Wesley P.

DRYER WHIRLPOOL WGD8000DW3 "Arrived on site and found unit door switch harness disconnected. Connected. Unit operating, unit in warranty. Advised customer on use and care. See pic for pop."

Near Concan Dr, Hutto, TX 78634
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFC310S0EB1 "Arrived on site for “burned out elements” complaint. Inspected unit and found all elements melted into wiring harness and front right and rear left switches shorted. Removed and replaced all elements, wire harness and front right and rear left switches. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Old Manor Rd, Austin, TX 78724
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH32519FW0 "Arrived on site for “microwave not heating” complaint. Inspected unit and found all internal components covered in grease and transformer, capacitor and diode shorted. Quoted customer for repairs and customer declined them.

Near Minnoch Ln, Austin, TX 78754
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW4950XW2 "Arrived on sote for et clothes at end of cycle. Upon inspection found unit not spinning in Norma but spines in drain and spin, will need actuator. In spin basket would run outer tub . Unit will need tub and GEARCASE due to being bent ; ordrng 1 CNOTE (PART AUTHO) and 1 W10324650 (basket) and 1 W11132267 (GEARCASE )"

Near Pedernales Falls Dr, Pflugerville, TX 78660
Robert J.

Robert J.

WASHER WHIRLPOOL MVWB835DW3 Arrived on job for complaints of noise and lid damaged. Noise from pump impeller damaged.

Near Benning St, San Marcos, TX 78666
Joseph C.

Joseph C.

FREEZER KITCHENAID KRFF305ESS00 "Arrived on site for “freezer door gasket not sealing” complaint. Inspected unit and found large gap between door and mullion. Flipped gasket and heated door gasket to provide better seal with mullion. Unit is performing as designed. No leaks detected, at time of service."

Near Westmoor Dr, Austin, TX 78723
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID WRV986FDEM00 Arrived on site and used permagum to seat water spout where one clip had been snapped. Unit fill spout is now secure. All checks good.

Near Legends of Hutto Tr, Hutto, TX 78634
Leonardo C.

Leonardo C.

TRASH COMPACTOR KITCHENAID KUCC151JBL0 Arrived on site to test unit for unit not working. Test unit and found turning knob missing. Can’t turn unit on with out it. Will need to order new knob WP9871800 rescheduled for Thursday 12/13. ; ordrng 1 WP9871800 (KNOB BLACK )

Near Mt Larson Rd, Austin, TX 78746
Joseph C.

Joseph C.

RANGE WHIRLPOOL WEG750H0HZ0 "Arrived on site for “touch controls not responding” complaint. Inspected unit and found center controls not responsive. Removed and replaced console. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near E 22nd St, Austin, TX 78722
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JF36NXFXDE01 arrived on site. Checked for no cool issues. Brown temperature in refrigerator at 48°. Found refrigerator evaporator frozen over. Tech-support was closed for two hours When attempting to call. Customer stated Fergusons was submitting for replacement and had file number from WP. File#7723599895. Ordered controls to repair unit. Customer stated she will update us if unit gets replaced. Office to reschedule ; ordrng 1 W10624574 (cntrl-elec) and 1 W10846767 (CONTROL )

Near Tempranillo, New Braunfels, TX 78132
Joseph C.

Joseph C.

DISHWASHER AMANA ADB1400AGS0 "Arrived on site for “cycle not advancing” complaint. Inspected unit an found pump/motor inoperable. Removed and replaced pump/motor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Saddle Rock Drive, Austin, TX 78725
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5000DW2 "Arrived on site and found timer is not stopping, inspect a timer and found it is hot to the touch ID only five minutes of use. Replaced timer and recommended to customer that vent to exterior be cleared as there is no airflow. No limits found in unit cabinet at time of service, job complete"

Near Rob Roy Rd, Austin, TX 78746
Kevin B.

Kevin B.

DRYER WHIRLPOOL WET4124HW0 "Arrived on site and found dryer is heating properly. Airflow is good, dryer is only 120 V total. It is taking 45 minutes to dry a load. Spoke with tech line and they said this is normal operation for this model and voltage SR7723637750"

Near Burleson Rd, Austin, TX 78744
Wesley P.

Wesley P.

WASHER GE GTW680BSJ5WS Arrived on site and installed software update via instruction from Ge. All checks good. Unit is now operating as designed.

Near Grand Teton Trail, Taylor, TX 76574
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Customer not available for appointment. Schedule with customer for 12/12/18 anytime ; schdld next appmnt for 12/12 WED !

Near Appellation, New Braunfels, TX 78132
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site, no contact person on location. There is a hand written note that says valves are dripping. Replaced valves, no water connections available. Job complete."

Near Airport Commerce Dr, Austin, TX 78741
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site and installed nameplate and tweaked door leveling.

Near King's Canyon Dr, Taylor, TX 76574
James C.

James C.

MICROWAVE KITCHENAID KEMS308SSS05 Arrived on site and tested operation. Found microwave runs but turn table does not come on. Verified interlocks and ohmed resistance of motor. I found the turn table motor ohms good but is locked up and cannot turn. Repair will require 2 technicians. Office to schedule return visit due to 2 technician repair; ordrng 1 CNOTE (2 TECHNICIANS )

Near Burnet, TX 78611
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 Arrived onsite for the refrigerator to install the previous diagnosed parts. I replaced the defective evaporator fan and installed a new thermistor kit on the evaporator. I tested the unit and it is working as designed. Call complete.

Near La Salle Dr, Austin, TX 78727
Wesley P.

Wesley P.

REFRIGERATOR GE DSE25JSHECSS Arrived onsite and found unit site start device failed. Replaced start device. Unit is now operating as designed.

Near Werchan Ln, Coupland, TX 78615
Paul R.

Paul R.

WASHER MAYTAG MAT20PRAWW0 Arrived onsite for the washer that is charging in the normal cycle. I went thru the program and set all the cycles up on free vending. Call complete.

Near N FM 620, Austin, TX 78732
James C.

James C.

OVEN KITCHENAID KOSE500ESS03 Arrived on site and tested operation. Found not function from control panel due to thermal fuse has failed. Unit will need new fuse to repair; schdld next appmnt for 12/12 WED 8-12

Near Quarterhorse Ct, Liberty Hill, TX 78642
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived onsite for the refrigerator to install the previous diagnosed parts and see if the filter head hose was no longer leaking. I replaced the adaptor and found the filter head with a small leak at the outgoing line. There were no water leaks present at the time of service. Call complete.

Near Vista View Cir, Austin, TX 78750
Paul R.

Paul R.

DRYER AMANA NED4655EW1 Arrived onsite for the dryer that will not turn on. Ms stated it has long dry times. I found the dryer turning on and heating. I tested the temps and the dryer is working as designed but with the vent hose connected the temp rises and drops very slow indicating a restricted wall vent. I found the receptacle bad and if the cord is pulled a certain direction the dryer looses L1. I advised the customer to call maintenance and have the receptacle checked and the vent cleaned. Call complete.

Near Ranch Rd 620 N, Austin, TX 78726
James C.

James C.

DRYER WHIRLPOOL CGM2941TQ1 "Arrived on site and inspected burner assembly. Found all to be good. I found the bearing on the motor going out and beginning to leak oil. Reassembled and ran to test operation. I found the burner igniting properly and did not detect the odor of gas leaking. I found the door switch has also failed allowing unit to run with the door open. ordrng 1 279827 (motor) and 1 WP3406107 (switch-dor)"

Near West State Highway 29, Liberty Hill, TX 78642
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSSC48FTS03 "Arrived onsite for the refrigerator that is not cooling and is making a chirping sound. I found the unit off when I arrived. I powered the unit up and the UI would come on, the condenser fan and compressor would start for about 1 second and the whole unit would loose power from the main control. I installed the control kit and tested the unit. The unit is working as designed. Call complete."

Near Ridgetop Terrace, Austin, TX 78732
Steve C.

Steve C.

WASHER WHIRLPOOL MHW5500FW1 Arrived on site for the unit is making a clanking noise when spinning. Remove the back panel and found the pressure hose was loose and hitting the tub. Secured the hose and assembled the unit. Tested the unit and unit works properly. All water connections were dry at the time of service.

Near Mingus Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

OVEN JENN-AIR JJW2430DS01 "Arrived on site for customer complaint of error code, found F2E1, found shorted key pad, Ordering UIB/panel. ; ordrng 1 W10713607 (panl-cntrl)"

Near Greenridge Ln, Dripping Springs, TX 78620