Service History

Local Reviews

Rated 4.9 out of 5 stars based on 3044 customer reviews

Map of Seguin, TX

Great service

Very kind and professional.

Map of Austin, TX

Excellent customer service

Especially impressed with Joseph's willingness to explain what he believed the issue was and why. Considerate to explain recommended course of action.

Map of New Braunfels, TX

Great service

Great service

Map of Hutto, TX

Great oveall


Map of Florence, TX


Seamless system for repairs and service!

Map of Harker Heights, TX

Poor service

Appliance Express failed to submit the report stating that due age (the washing machine is about 25 years old) is basically not worth repairing. They were called twice by AHS requesting the report. Over a week later they report was sent. Now, a week and a half later, I have to wait for AHS to attempt to find the parts. I have been without a washing machine for all of this time. I am not happy with Appliance Express not submitting the paperwork, but also AHS for not trying harder in getting the information. We have been AHS customers for 26 years. This is the first major appliance that has needed to be replaced. I just want to know if my machine will be replaced or repaired. If being replaced, will AHS give us an equatable machine or will we get cash.

Map of New Braunfels, TX

Great service

Repair man was prompt and professional. Helped me fix the problem.

Map of Georgetown, TX

Appreciate the quick repair service.

Jerry was on timely and quick to discover the issue with our microwave fan. He explained the problem, repaired the issue and informed of additional functionality we were not aware of. Many thanks Jerry!

Map of New Braunfels, TX

Great service.

Serviceman was on time, courteous, and professional. Answered any questions we had.

Map of Luling, TX

Great Experience!

The technicians are very friendly and knowledgeable. They also make very effort to pinpoint the scheduled service times.

cliff was awesome! didn't know a kitchen aid dishwasher got self diagnosed itself !

Freezer Repair Service

Excellent technician!! Very professional, knowledgeable, and fast.

Great service

Awesome ! Couldn’t ask for better service

Great technician and service

Joseph was a really good tech and cool guy. Thanx for helping.

Great service! Extremely Knowledgable and Friendly!

This is the second time Clif has helped us with our appliances, and we are so grateful for his help! He is incredibly knowledgable-understands the ways these machines work, and can troubleshoot effectively and efficiently, all the while educating us in a friendly and helpful manner. We have learned so much about how to better use and care for our appliances--big thanks to Clif!

Timely and Great Service

Excellent Service

Joseph was prompt, knowledgeable and quick to identify the problems. Even gave some tips to avoid further issues with appliances.

Very pleased!

great service

Both men were very professional and did a great job on correcting the refrigerator problems. The stove, however, is in my opinion, an engineering defect. The Aqualift cleaning system installed on this stove, does not clean.

Great service

Both men were very professional and did a great job with th.e refrigerator. The stove, in my opinion, can't be corrected as this Aqualift cleaning system, is an engineering defect


The service was scheduled promptly. The repairman arrived on time. The repair was excellent. I have nothing but good things to say and would definitely recommend this company. The cost was covered by warranty so I cannot address that.


Very quick and professional.


Was very informative and knowledge


Fantastic. Lou was a joy to work with.

Freezer repair

Great Service

Tyler was very courteous, got right to work, and solved my problem quickly. He brought the correct part with him to solve my problem.

Great guy!

Very punctual! Very courteous! Knew what he was doing!

Great service.

Excellent Service

Arrived as scheduled. Tyler was professional, knowledgeable, and efficient. Problem with inadequate oven heating was quickly corrected. This was a warranty issue so there were no charges involved.

Great service!

great service

great service

Knowledgeable and very professional

Provide a great explanation of the equipment problem, fixed it and it finally works. Last year we had two other company's come in and they tried but didn't fix it. Technical knowledge of the equipment was a number 10. Thank you.

Positive experience, would use them again

Jerry was wonderful, very knowledgeable and was able to diagnosis the problem.

Great service

technician was great!


Leo was very knowledgeable and helpful. Extremely good at his job. Will only request him in the future!


Very knowledgeable

Great service

Joseph has been out several times to service my commercials appliances and he's always been very pleasant and professional.

Great Service

Very knowledgeable

Great person that came to my house


Great Service!

Very polite and knows the product well

Great Service but...

Great Service from Wesley; however, this is the 3rd time the part was replaced. Hopefully the annoying loud noise will not return.

Great service..Arrived on time and completed job in timely manner

Would recommend this service to anyone.

Excellent Service

Excellent service.

Great service!

Top-flight Service Technician

Cliff is awesome. He is very knowledgeable and and admirably efficient. He is expert in letting you know what the factors related to your problem are and approaches its solution in direct and effective way.

Very knowledgable and a pleasure to work with.

Steve did the job quickly and found issues I didn't know about and fixed them quickly.

Great Service - Polite - on-time and efficient

Repair person was corteus

Much better service

Much better service

On time quick repair

Thanks very much!

Great service, very gregarious personality, gave good advice for the future maintenance of the appliance to avoid future calls. He did excellent work and was very clear with what he was doing at all times. Very pleasant!

Superior Customer Service

Our experience with Luis was exceptional. He expertly addressed all of the issues we were having, answered our questions with patience and professionalism, and was kind and courteous. Couldn't ask for a better service call. Thank you Luis and Appliance Express!

Friendly and Efficient

Good service. Only issue was confusion with Whirlpool double booking an appointment and sending wrong parts. I had told repairman about double booking but he didn’t straighten out. Part did not arrive on time and repair pushed out. Not sure if mix up contributed to that but sounded like it

Great Customer Service

It was a pleasure to have Joseph to take care of my dryer, he provided knowledge and very helpful tips to ensure my dryer was taken care of and lasted a long time. He called to give a description of himself, since the time changed, and it was starting to get dark outside. He was professional, and you could tell he loved helping others. Thank you Joseph I appreciate you fixing my dryer!!! You Sir are AWESOME!!

Joseph was so knowledgable and friendly

Joseph from Appliance Express did a great job fixing our broken oven door. Better than new. In addition he took the time to give us excellent advice on caring for the appliance and properly calibrating the oven heat and configuring that so it shows reliably from the display. We really appreciated the extra level of service.

Quick in and out


Jonathan was very helpful and explained things so well. He provided very friendly and competent service.

Great Warranty Service, Helpful Tips

Clif easily diagnosed and fixed the problem with our dishwasher. But he also shared with us several tips that will result in cleaner dishes, less expense, and fewer problems with the appliance. He gave us tips on the appropriate wash & rinse temperatures, method & frequency of cleaning the dishwasher, and use of rinse aids and detergents.

Great Knowledge and Service

Jonathan was very helpful and knowledgeable about my issue. It was really good the way he explained some options and steps to help ensure that I get the best usage out of my appliances. He did a great job!

Great, quick service!

Once they found the root of my problem it was a quick fix. Each technician was extremely friendly and knowledgeable. I appreciated the communication with the dispatch, in order to find a time that met my needs!

Really good experience! Came as scheduled, and very professional!!

We were comfortable having Tommy in our home, confident in his knowledge of our problem and he remedied the problem in a short time. We now have a working icemaker again. We are delighted with the overall professional performance of Appliance Express and will recommend them!

Simple Fix!

Within 5 minutes Tommy had the issue diagnosed, & went to work to correct the problem. He was in & out within 30 minutes. He was courteous, knowledgeable, & professional. We’ll ask for him by name if we need to call again.

Great Service

In Home Service

Called in advance of coming to our home. Courteous to both myself and my wife. Looked and acted professional. Explained in detail the problem and the resolve. I called the office to confirm the price for the repair and was quoted the same price as was given by the in home service person. Overall, very good.

Excellent service

excellent service

Excellent service.

How cool is That!

I had no cool in my fridge and now I do! Hence "How cool is That?"

repair of microwave open was good but exhaust vent was put in backward

Warranty repair

Awesome Tech

Jerry came out to our house on Friday and worked very late to complete the job so we wouldn't be without our washer for the weekend. Very friendly dedicated tech.


Was a wonderful and convenient experience

Excellent technician

Jerry was professional, friendly, explained the problem with our freezer ice maker and explained the steps he took to correct it. He is the best technician we have worked with.

Steve was super

Steve Cardenas was outstanding. Extremely friendly. He not only solved the problem, but answered our questions and explained what the problem was

Great Service

Lou was personable, professional and knowledgeable. He was able to pinpoint the problem with my microwave within minutes. My dishwasher, on the other hand, was a bit more of a challenge however Lou was patience and was able to repair it and provide tips on better ways to operate it going forward.

Great service

Great service

Great service

Great , quickly resolved the issue , kind , educated, positive

Great , quickly resolved the issue , kind , educated, positive

Warranty service

Awesome service from Cliff.

This is the third time you came out still not working

The moment technician left microwave stopped working.

Excellent Service

Great Service

Easy to set an appointment. Technician was kind and very knowledgeable.

Dishwasher fix and info

Very helpful and knowledgable

The technician was very helpful in providing extensive answers to my questions and concerns regarding our oven. I appreciated his insight and ability to alleviate my concerns.

Very satisfied with explanation, repair

Quick and expert service

Quick, thorough service

Paul did a great job and made sure he understood the problems including those which were difficult to solve like intermittent problems.

Quick diagnosis and repair

The technician arrived at the agreed time, and it took him 20 minutes to diagnose the problem of my dishwasher and repair it. I am not rating cost/pricing of service since the repair was covered by an extended protection plan.

Great service!

Jonathan was very polite, professional and knowledgeable. Highest recommendation.

Great Service

Brandon was friendly, knew what the problem was and fixed it in a flash!

Great service


After speaking to several representatives and coordinating the repair for a washer and dryer, I came home that night to find the exact codes and error messages on my washer and my dryer was making the same noise and as loud as it was before I left. I was assured on the invoice that the technician found four other codes which were never displayed. But I came home to find the 2 codes I called in the request for. After googling the codes, I suggested the necessary repair to the representative as was told they could order the part and it would take several days for them to come back. I’m glad me and google were able to be a part of the repair process. Hopefull, while he’s here, he could actually address the dryer issue since google wasn’t too helpful with that.

Excellent service

Great service

Kevin was very professional, quick and fixed my refrigerator. I would definitely recommend him and Appliance Express

Wrong part

The service was excellent, however the vendor gave the service department the wrong info.

Resolved issue quickly

Luis was great! Found the problem and quickly fixed it!

Fast and its fixed!

Brandon came in, put on booties to protect the floor and got to work. Changed the element and control and then was gone. It took just a short time and my stove works as intended. that is what you want your repair people to do

Microwave light

Robert was fantastic! I was very impressed with Whirlpool's responsiveness and service.

Counter top

The technician was extremely knowledgeable and professional did a great job. Was very polite and answered all questions about the repairs. He did a very good job!!


Excellent service

Great Service

Scott M. was both professional and courteous, and he helped us solve the issue with our stove.


I have been with Jerry on other jobs, and as usual, he is very knowledgeable and is very thorough

Great service

Will use again. Arrived early and quick!

good service

Brand new refrigerator with two service calls. Whirlpool should be better than that

Great service

Great Service

The staff at Appliance Express are fantastic

Great service

We were happy with the service we received from Thomas at Appliance Express. Dishwasher works great so far

Very knowledgeable and helpful

Steve is personable and friendly. He has helped me with 4 different appliances. Appeared to know exactly what to do

New fridge ice maker

I have been unhappy with Lowes since I purchased my fridge on Oct 24. Lowes has been to my home 3 times after delivery of my fridge and was unable to fix my ice maker. Tyler was at my home less than to minutes, found the problem, and fixed my ice maker. He was very courteous and polite. He is an asset to your company.

Microwave repair

My first time doing business with Appliance Express. I received awesome service beginning with Susan scheduling my appt then calling back to make it even sooner. Then James did a terrific job! Great experience overall.

Great service!

Joseph has taken care of us a couple of times out here in Manor, Texas. Very professional and he has always gone above and beyond. Thank you, Joseph!

Very professional, knowledgeable

Kevin did a great job in a short period of time. Diagnosed problem and repaired . We are very satisfied.

Great Service

The service was extremely superior. From the messages of when my appointment was, to when the technician would arrive to Tyler who showed up with the correct repair part and who fixed my problem in less than a hour. I recommend your company to all


Excellent customer service. Very professional tech

Great service, prompt arrival

Best appliance repair experience I have ever had. Very prompt. Did the repair on the first visit. Robert was very polite and professional. I would be comfortable with him in my home if my wife handled the service call. Will call for him again next time I need a repair done.

nice & easy

he was polite, fast and fixed the issue, great service. we requested this company due to a very positive experience last time and we were not disappointed

Paul is very good

Paul went out of his way to accommodate my schedule. He’s a knowledgeable technician and I would use him again.

Very informative representitive

Tech was on time, friendly and courteous

great Service

Pleasure having him and his assistant repair my washing machine.

We loved our repairman

Al was awesome. He was so friendly and great with our kid wanting to watch and ask questions. He got our dryer back up and running very quickly too.


The technican was very professional and friendly and very Competent. I enjoyed him taking the time to explain whar it was he repaired/replaced. Since his completion of the job the unit operates quietly and efficiently as if it was new. Excellent job performance.

Great service

Scott was just wonderful and we couldn't have asked for anything more. Thank you again!

Ice Maker Repair

Very good service

Technician was very polite and professional. Very quickly repaired our dishwasher.

Great service.

Very efficient and great service!!!

Great service

Luis was very helpful and knowledgeable.

Very Helpful and knowledgeable

I was so happy to meet with Diego about my refrigerator. Diego was great, he took the time to make sure I understood what upkeep I need to do to keep my refrigerator working in great condition.

the tech was very informative on this machine

I would recommend

did not do all that was asked

Had two issues - water hammer in refrigerator and ice dispenser not dispensing. Did not fix the ice dispenser - ignored.

Inspect damaged dishwasher received wiith damage to tub and door as well as control panel.

Warranty Work, Great Service

Good, friendly service

Great job

Great service

maintenance supervisor

did a great job !!

Great Service

Prompt, service tech highly qualified, new his stuff with regards to my refrigerators....

i like wes and he did a good job

the service was good and wes was great jim berry manor tx

Great service! Love Clif!

Great service!

Joseph went the extra mile by staying well past quitting time to service my washer. He was very polite and apologetic for having to come by so late.

Arrived on time with great service

Great SErvice, Excellent Customer Services and Attention, Reasonable Prices

Provided excellent service

We would recommend him without hesitation. He was knowledgeable and informative. Very respectful as well.


great service

Diego is very professional

Great service

A Repairman with Persistence

I recently called American Home Shield for service on a problem with my stacked washing machine. The first company that picked up the ticket arrived with the replacement part in hand, but wouldn't try the repair because the tech said he needed 2 technicians to lift the dryer off the top first. However, when Joseph Cordell, the repairman for Appliance Express arrived, he laid out his tools and straight to work on installing the new door gasket on my washer. He stayed for almost 4 hours to repair the washer, and due to his persistence it's working! I really appreciated the extra effort he showed.

Thank you!

Robert was excellent! Was informative and patient.


Great technician

Very informative on do’s and don’t for using detergents

Fantastic Service Experience

Smart, quick, efficient, helpful, and very thorough experience. Will use Appliance Express for our future appliance repair.


Very pleased.

Steve was great and on time.

Exceptional Service!

Alvin the technician was the definition of professional. He arrived promptly, was quick with his diagnosis of my dryer problem. He explained everything in detail & cleaned up any mess he made, and even some of a mess I made. I will use Appliance Express every time I have a need.

Great service


Reliable, knowledgeable and great service!

Service above and beyond expectations!

From scheduling to fixing my appliance the service was great! The technician was a real professional and customer service oriented! I will definitely use them again!

Jonathan dryer repair

Terrific service!

Paul Ready was very knowledgeable and professional.

Now his product and how to communicate with people.

Easy Breezy

Had a refrigerator that would frost up every 2 weeks. Tyler came in, diagnosed the problem and had the part with him. The whole call took 20 minutes and the appliance is working fine.

Quick and Great Device!

Great service.

Great service.

fixed refrigerator.

Great repair guy!

Outstanding Service Company

Awesome experience from initial call to service completion. Thank you guys for being super friendly, honest, and prompt.


Friendly, polite, clean ... he explained the process and completed task in a timely manner.

One and done!

Brought parts on first visit and made repairs without a second pass.

Kind and thorough.

Great communication. He was prepared with what “could happen” when fixing our oven and I was so grateful because we did indeed need that part after changing another one.


I was extremely satisfied with my first experience with your team. The tech was very knowledgeable and skilled. He fixed my dishwasher quickly and it’s working perfectly now! THANK YOU!! HIGHLY SATISFIED CUSTOMER EXPERIENCE!!!

Superior service

I was extremely satisfied with my first experience with your team. The tech was very knowledgeable and skilled. He fixed my dishwasher quickly and it’s working perfectly now! THANK YOU!! HIGHLY SATISFIED CUSTOMER EXPERIENCE!!!

Went the extra mile!

Joseph was very polite and apologetic for running late yet still serviced my washer well after hours.


Very friendly and professional.

Great service

This repair was a great experience, I would highly recommend this company


He was great

Great Service and quick in and out

Brandon did an excellent job. Showed up early, but called ahead of time to make sure the new time would work.

Great Service from tech

Wes was very professional and did a great job.

Overheating microwave

Great, friendly service!

Scott was very polite and knowledgable. I appreciated him explaining what the issue was and helping to resolve it quickly. He also helped teach me the best way to clean out my dishwasher to keep it running at its best. Thank you, Scott, for your help!

Bomb dot com

Quick, patient, and explanatory. nailed it

Steve did a great job


Poor Response Time and Analysis

Great Service

Good Service

Repairman was able to reset the refrigerator and get it working again.

Great Service.

Explained everything.

Wonderful service

Luis was extremely helpful, professional and knowledgeable. I couldn't have asked for a better technician.

If it aint broke, don:t fix it!

Replaced the whole ice maker unit but it was not the problem. Never tested to see why the water was not getting to the ice maker!


Fast and resonable

Came prepared bringing the part he thought might need instead of diagnosing the issue then having to go get the part. Smart. Adjusted fridge to a noise I never even noticed.

The repairman was timely, knowledgeable and patient

I will use Appliance Express again when my stove needs to be repaired.

Fantastic and Professional Service!!

I have had someone work on my refrigerator for the last 5 years and noone has been able to correct it until now. Even prior representatives from your company. Gerry C. was able to correct the problem and my refrigerator has never worked better. He was very informative and let me know what he was having to do although it was above my pay grade. I am so impressed by his thorough work ethics and know that you are benefitting from his expertise. Thank you so much.

excellent service, very thorough

He checked He left nothing unchecked and my refrigerator is in as good a shape as when purchased. I



Very good service


Very good service on time great job

Superb experience

Excellent. Jerry is in the TOP 10 of professional service technicians I have encountered in my career(to put this in perspective, at one time, I led over 2000 technicians in the Maytag All Brand Service program prior to Whirlpool purchasing Maytag and selling the program to Sears. He is a keeper and an asset to your business.

Warranty service

The company is very professional. Al was on time and resolved the problem. I would use them again

Awesome service



Great Service

Diego was friendly and knowledgeable!

Good techs & lying office staff

When I first received call from Appliance Express, they said they will fix the dryer issue I have. I asked how many appoints will be needed and they said just one. They told me that their technicians will arrive at my house with all parts and leave only after it is fixed. Guess what? When the technician came, he did not have all parts - he had to change side panel and drum and he said that they never carry those even in their warehouse. They need to order parts. It took then more than 1 week before they called to set up second appointment, they said they will call me and let me know when parts arrive but tentatively will schedule appointment. Guess what, they never called to let me know when parts arrived, just showed up at house, The technicians seems to know their job and got replaced the damaged parts. They did a good job, but the office staff seems to be very incompetent. I had also asked the office staff to provide me with 30 to 60 min heads up call as then I can plan to reach house on time, they said yes they will. However, tech always showed up 10 mins after the call.

Great service

Some scheduling issues, but overall good service!

At the first appointment, the technician said he needed additional parts and had to reschedule For another day. On the day of the second appointment I received a call to reschedule, because the technician had called out sick. Unfortunately, I had already made arrangements to be home for the day by that point, but I had to reschedule for a week later. The third and final appointment resolved the issue - and the technician was very friendly and professional.

Great Service

Cliff was on time for my appointment and did a thorough job. He listened to my situation and explained what was going on. He was very knowledgeable, respectful, and courteous.

Excellent service.

Luis called as he was running ahead of schedule. Came early, quickly resolved issues. Answered some questions about other issues. Good experience.

Stove Repair

Quick repair. Arthur knew that the problem was and was able to fix it same da. 🙂

Great service

Excellent service

Great service!

Gerry was great. He fixed multiple issues with our refrigerator and was thorough in explaining everything he was doing.

great service experience

Icemaker Support

Fabulous technician doing an excellent, professional diagnosis and providing solution. Gerry was great!

Great customer service, but poor outcome.

Both technicians were very nice but super upset because it still isn’t fixed and working.

Great service

Great experience

Great Service

They were assigned by AHS after another company messed up our Range Hood and called it unrepairable. Appliance Express took over and fixed it.


Excellent service!

Tyler did a fantastic job!

Service call

Exceptional service


Good service professional

Great Service

Great service, very knowledgeable

Freezer icing

Did a great job.

Very informative

Great Customer Service

Great Service


Not fixed`

This is the second time I've had someone out to fix this issue of an intermittent and annoying squeak that comes from my new dryer. The problem has not been resolved. I've even provided playback on a video I took documenting the issue to the technician.

Great service technician


Problem not fix

Unfortunately the problem with my fridge wasn't fixed. The guy tried, but the vibranting sound is still a problem.

service as promised

we are appreciative of the professional service delivered to us on our Whirlpool refrigerator by Diego Gomez.


Review - Thomas Lott

Service for recurring microwave failure was good (and professionally conducted). Microwave is functioning again but has failed three times previously due to an unknown root cause - hoping for a permanent fix this time.

Great Timely and Honest Service

Great service, but my ice maker is still not making ice

Exceptional service

Tec showed up ahead of schedule. Very knowledgeable, professional and courteous. Fixed the problem!! Great job!!

warranty service

great service


He was quick, on time, and clean

Great job!!

The repairman was very nice and got the job done quickly. I was very happy.


Great Service

Good thorough service with a smile.


Very pleased

Cliff was very courteous and thoughtful. Also very professional thanks

Great Service


Great service

Great Service

Excellent professional service

Excellent customer service and very knowledgeable.


Great employee!!!!!

great company

We have used Appliance Express several times. They have always been courteous, on time, and fixed our problems.

Fridge at Last!

They were early and replaced the compressor quickly. My refrigerator is running perfectly.


Jonathan was professional and informative.

Great service

Scott fixed our problem and did so with a smile and great attitude! Nice to see a pro who is good at customer service!

Super Experience

This was by far the best experience I have had with service personnel since I moved back to Texas. Jonathan was extremely knowledgeable and friendly. What an asset to your company.

4th visit from company and the fridge still doesnt work

The repair work was not successful

Quality service

I was very pleased with the service; the employee who serviced the appliances was neat, presentable, considerate, and very knowledgeable, (This may not be a PC statement about appearance, but it registered with me, "represents dependable service"). One of the first things he did was to cover his shoes before entering the house. This was the first time in my many years a service repair person has been that considerate. I was pleased with the results when I later used the equipment. I have both a Maytag washer and dryer which required service and the service employee was knowledgeable on both products. I had dreaded to call for service because of poor results from other products. I would now recommend Maytag products.

Great Service!

Great Service! Lou was very professional and thorough!

Very helpful!

Great service

The technician is knowledgeable and polite. Good job keep it up!

Excellent Service

good service

very thorough, great communication, professional

Did a great job!

Brandon arrived at the scene, assessed the problem, and provided a quote for the work needed to repair the appliance. Earlier I had priced new units comparable the current appliance. The price to repair the current dishwasher was considerably less than replacing the unit. Brandon did the work efficiently and effectively.


Great service very knowledgeable and professional.

Referred by home shield

Paul works fast and efficient.

Awesome! Leo was amazing!

I really hope something else breaks in my house so I can get Leo back. I have never had a more professional, friendly, kind, knowledgeable and patient technician. He was amazing.

Great service. Great technicians

Technicians knowledgeable & helpful. Office staff & follow up very efficient. Timely service.

Great, friendly service!

Leo was friendly, polite and was more than happy to educate me on why I had my double oven issue and how to correct it should it happen again. I truly appreciated getting that information!! Great technician.

Still leaking in rear of icemaker.

Installed new icemaker but still leaking in rear.

great technician, fast worker, superb results.

this was best repair we have ever had - Super!

Service you can depend on.


Fantasitic job!!!

Ice Maker Replaced

No cost warranty replacement

Tyler Bare was very polite and excellent at explaining everything to me.

I was very pleased with my service call and would welcome Tyler back for future problems that may occur.

Great experience

Our ice maker stopped Working for a few days and the refrigerator is actually brand new so we called them out to take a look at it. But in the few days between my call and the service day the freezer started making ice again and when they got here they said that they checked everything and it was all working well and sometimes they have seen the freezers stop for a few days fix themselves and then not have any problems again so all in all good experience with a super friendly tech!

Great service!

They came out when they said they would and worked quickly! Very helpful and knowledgeable

Good job,but . . .

Our dishwasher door has broken numerous times. Each time AE repairs it, but we believe there is some design defect. It is NOT user error. We are two mature adults who exclusively use it. We have owned many dishwashers and never had problems. Ever. So the conclusion we are making an error is wrong. Your repairman agreed.

Great Service and Fast Fix!

Great service!!

Great service


Terrific Service

Several needed repairs were made to my refrigerator and dryer. They included some discovered when he was here. They even found parts for my 35 year old dryer. All the parts were ordered and the service performed perfectly. Very happy with Appliance Express.

Great customer service

Happy Customer

Excellent Service

Knowledgeable, courteous, and fixed the problem with the oven.


Great Service

Joe was very professional and went above and beyond for me.

Top Notch

Showed up on time, was personable and did his job while explaining what he was doing.

Very great service


Very good service. Very knowlegeable service employee. Answered questions, patient had work in very tight utility closet in this apartment. Would highly recommend yout company.

Great Service

Nice but really not helpful

I did not feel like I was heard. I explained the issue with the washer but since the codes didn’t reveal anything, then he didn’t work on it. I realize that he was doing his job but felt that he put the washer results over what I experienced. Overall he was friendly but didn’t put forth effort or express interest in really hearing what I know happened.